HP J3278B, SureStore HD Server 4000, J3290A, J3291A, J3292A User Manual

User’s Guide

HP SureStore HD Server 4000

© Copyright 1999
Hewlett-Packard Company.

All rights reserved. Reproduction, adaptation or
translation without prior written permission is
prohibited, except as allowed under the copyright
laws.

Publication number

5967-9979
User’s Guide, First Edition,
August 1999

Applicable Products:

J3290A, J3291A, J3292A

Safety Considerations

Prior to the installation and use of this product,
review all safety markings and instructions.

Instruction Manual Symbol.

!

WARNING

CAUTION

If the product is marked with
this symbol, refer to product
manuals to protect the product
from damage.

Denotes a hazard that can
cause injury.

Denotes a hazard that can
damage equipment or data.

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Microsoft
U.S. registered trademarks of Microsoft
Corporation. Netscape and Netscape Navigator
are U.S. trademarks of Netscape
Communications Corporation.

Warranty
This Document. The information contained in

this document is subject to change without
notice.

HEWLETT-PACKARD COMPANY MAKES NO
WARRANTY OF ANY KIND WITH REGARD TO
THIS MATERIAL, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for errors
contained herein or for incidental or
consequential damages in connection with the
furnishing, performance or use of this material.

The Product. Your product warranty and
warranty service information is in appendix B in
this guide.

Product Support

HP's Electronic Support Center:

http://www.hp.com/support/hdserver

See also appendix A, “Getting Support”.

®

, Windows®, and Windows NT® are

Hewlett-Packard Company
8000 Foothills Boulevard
Roseville, California
95747-6588

Do not proceed beyond a
notice until you have understood the hazard and
have taken appropriate precautions.

Grounding. This product provides a protective
earthing terminal. There must be an
uninterruptible safety earth ground from the
main power source to the product’s input wiring
terminals, power cords, or supplied power cord
set. Whenever it is likely that the protection has
been impaired, disconnect the power cords until
the ground has been restored.

If your LAN covers an area served by more than
one power distribution system, be sure their
safety grounds are securely interconnected.

LAN cables may occasionally be subject to
hazardous transient voltages (such as lightning
or disturbances in the electrical utilities power
grid). Handle exposed metal components of the
network with caution.

For more safety information, see the
“Safety Statements” section starting on page D-4.

Servicing. There are no user-serviceable parts
inside the user-replaceable modules comprising
the product. Any servicing, adjustment,
maintenance, or repair must be performed only
by service-trained personnel.

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•

Special Hewlett-Packard offers

•

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•

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WARNING

or

CAUTION

About This Guide

This

User’s Guide

HD Server 4000. How to use the chapters is described below.
You can read about network attached storage and the features of

this file server in chapter 1.

1. Product Overview

The first time you install the server, you can use the large sheet
titled
Using that sheet as your primary aid, you can follow its steps and
follow its references to this
additions and for customizing the configuration once the server is
started up.

Or you can use chapter 2 of this manual for installing the server.

Quick Setup

2. Installation

setup, including basic configuration, and to setting up and
maintaining the hardware. It contains references to other
chapters for options. For example, after completing chapter 2,
you may need to further customize your configuration using
chapter 4 (see below).

aids in installation and use of the HP SureStore

is an introduction to the product.

to aid in the initial installation of your server.

User’s Guide

is a detailed guide to initial installation and

for optional hardware

Once the server has been started up and you wish to change or
check the configuration, use chapters 3 and 4.

3. Configuration Using the Control Panel

configuration and operational tasks done at the control panel in
front of the server.

4. Configuration Using a Browser: HD Server Admin

describes the configuration and management tasks that use
the embedded web tool HD Server Admin at any station on the
network.

After completing all the installation and configuration steps, the
server is ready to serve users on the network, just like any other file
server. For instructions to map a drive to the server for a client
station, use chapter 5.

5. Setting Up Client Access

can find and connect to the server.

describes how a network client

describes the

3

When the server has been fully installed and you need instructions
on various methods to restart it, use chapter 6.

6. Shutting down and Restarting

describes the procedures
for shutting down the server, restarting it, and power cycling,
along with the needs for those procedures. The operating states
of the server are described.

The previous chapters aid in setting up the server. The remaining
chapters aid in tasks that you may or may not need to perform.

When you need to add a hard disk module or an optional tape drive,
use chapter 7 or 8.

7. Adding Hard Disk Drives

describes the selection,

installation, and setup of additional disk drive modules.

8. Adding a Tape Drive

describes selection and installation of
an optional tape drive. You can add an internal tape drive or
attach an external tape drive.

Once a tape drive is installed or attached to the server, use
chapter 9 to aid in ongoing backup and restore tasks.

9. Backing Up and Restoring Files

describes the tasks of

backing up your server and of restoring files to the server.

To update the firmware running on your server, use chapter 10.

10. Updating the Firmware

describes checking the current
firmware version and checking for other versions available. It
describes downloading a new version and updating the server to
use new firmware.

If you encounter problems with your server, use chapter 11.

11. Resolving Problems with Your Server

describes the
indicators and symptoms you could encounter, describes how to
isolate causes, and describes how to resolve the problem or
repair the faulty component.

The appendices provide supplemental reference information—
technical and regulatory specifications, and support and warranty
services.

4

Contents

1. Product Overview

What is Network Attached Storage? 1-1
HP SureStore HD Server 4000 1-1

Features 1-2

2. Installation

Installation Summary Checklist 2-2
Unpacking Components 2-3
Adding Modules 2-5
Rack Mounting 2-5
Preparation Checklist 2-6
Connecting and Starting Up 2-8

Startup Steps 2-8
Control Panel Setup 2-9
Verify Normal Operating State 2-12
Web Browser Network Setup 2-13

Maintain Hardware Operation 2-16

3. Configuration Using the Control Panel

Control Panel Reference 3-1
Accessing Control Panel Parameters 3-2

View Mode 3-2
Setup Mode 3-2
Supplying the Password for Access 3-3

Setup Parameters and Procedures 3-4

Setting Password, Auto-Restart, Link Speed 3-4
Exiting the Control Panel 3-5
Reference Table: Control Panel Parameters, Menus, and Settings 3-6

5

4. Configuration Using a Browser: HD Server Admin

Using a Web Browser on the Network 4-1
Setup with HD Server Admin 4-3

Initial Page 4-3
Operating Features of HD Server Admin 4-4
Server Name 4-5
Date and Time 4-5
Automatic Server Restart 4-5
Administrator Username and Password 4-5
Network Configuration 4-6
Set Up Disks 4-7
Set Up Shares 4-10
Set Up Users and Groups 4-11
SNMP 4-12
Event Logging 4-12
E-Mail 4-12
Set Up Backup Schedule 4-13
Back Up Changes 4-13
Restart the Server to Effect Changes 4-13

Monitoring Status with HD Server Admin 4-14

Check Status 4-14
Check File System 4-14
Check Events 4-14
Check Backup Schedule and Log 4-14

5. Setting Up Client Access

6. Shutting Down and Restarting

Starting Up the Server 6-1
Normal Operating State 6-4

Shutting Down, Restarting, Cycling Power 6-5

Shutdown Procedures 6-5
Restart Procedures 6-6
Power Cycle Procedure 6-6
Reset to “First Time” Defaults Procedure 6-7

Summary of Operating States 6-10

6

7. Adding Hard Disk Drives

Hard Disk Drive Modules Available 7-1
Install the Drive Module 7-2
Startup and Configuration 7-6

8. Adding a Tape Drive

Installing an Internal Tape Drive 8-2
Attaching an External Tape Drive 8-8
Using Network Backup with the HD Server 8-10

9. Backing Up and Restoring Files

Using an Installed or Attached Tape Drive 9-1

Capacity 9-2
Reliability 9-2
Maintaining Tape Drives 9-3

Specifying and Scheduling a Backup 9-4

Backup Now 9-6
Schedule Backups 9-7
Making a Disaster Recovery Backup Tape 9-7

Restoring Files 9-9

Start Restore 9-10
Recovering the File System 9-10

Tape Utilities 9-11

Select Tape Drive 9-11
Erase Tape 9-11
Create Tape Catalog 9-11
Test Tape 9-11
Unload/Eject Tape 9-11

Backup/Restore Log 9-11

10. Updating the Firmware

Checking Current Image 10-1
Checking for an Update 10-1
Downloading an Update 10-2
Updating the Server 10-2
Switching to the Backup Image 10-3

7

11. Resolving Problems with Your Server

Check Indicators 11-1

Normal Indications 11-1
Abnormal Indications 11-3
Check Status in HD Server Admin 11-5

Problem Lookup 11-7

Lights (LEDs) Not Normal 11-7
Alerts on Control Panel 11-7
Other Unexpected Messages on Control Panel 11-8
Failure/Warning Status in HD Server Admin 11-9
Writing/Reading Data Fails 11-9
Server Not Appearing in Network Neighborhood 11-10
Administrator Web Access Fails 11-10
Network Failures 11-11
Access Denied when Map Drive Attempted 11-11
Access Security Fails 11-11
Drive Fails to Spin Up 11-12
Excessive Drive Temperature 11-12
Lost Administrator Password 11-12
Lost or Damaged Files 11-13
Disaster: Lost or Damaged File System 11-13
Lost or Failed Server Configuration 11-14
Firmware Fails

to Run 11-15
Backup Device Not Appearing in HD Server Admin 11-16

Resolution and Repair Procedures 11-17

Shutdown 11-17
Restart 11-18
Power Cycle 11-18
Reset Defaults 11-19
Download New Firmware 11-19
Disaster Recovery 11-19
Replace Disk Drive Module 11-23
Open the Enclosure 11-25
Close the Enclosure and Start Up 11-27
Replace the Tape Drive 11-28
Replace the Server Module 11-31
To Repair Enclosure Components 11-35

8

A. Getting Support

HP Customer Care Centers Phone Numbers A-1
Electronic Support Services A-2

B. Warranty

Obtaining Warranty Service B-1
Your Hewlett-Packard Limited Warranty B-2

One Year On-Site Warranty B-2

For Specific Regions B-3

For Australia and New Zealand B-3
Póliza de Garantía (México) B-3
Certificado de Garantia (Argentina) B-5

C. Specifications

Physical Specifications C-1
Electrical and Environmental C-1

Power C-2
Environmental C-2
Electromagnetic C-2

Safety C-2
HP 9.1-GB SCSI-2 Disk Drive Module C-3
HP SureStore DAT40i DDS-4 Tape Drive C-3

9

D. Regulatory and Safety Information

Regulatory Statements D-1

FCC Statements D-1
Australia D-2
Canada D-2
Japan: VCCI Class B D-2
Taiwan: Class A D-2
European Union D-3

Safety Statements D-4

Chinese Safety Statement D-4
Lifting Precautions D-5
Mounting Precautions D-5

Index

10

Product Overview

What is Network Attached Storage?

Network-attached storage (NAS) is one of the latest innovations in
the computer information storage world. It provides a simpler, more
reliable, and more cost-effective way to add shared storage to your
network. NAS requires very little setup and is easy to maintain.
This is achieved by using a streamlined technology called a thin
server, which also allows the NAS devices to be completely
independent of the general-purpose file server.

1

HP J3290A
HP J3291A
HP J3292A

HP SureStore HD Server 4000

The HP SureStore HD Server 4000 family of products are NAS
devices that attach directly to your network and provide dedicated
personal and shared file storage for workgroups and departments.
The products contain SCSI hard disks in a preconfigured RAID 5
array network file-sharing compatibility, and an easy-to-use
embedded web administration interface. They also provide the
added convenience of local internal or external tape backup, along
with e-mail and SNMP notification of critical events.

Benefits

Fast and easy to set up

•

Easy to administer and manage

•

Data redundancy and security

•

No software to load

•

No disruption to existing server operation

•

Product Overview 1-1

Possible Uses

Personal directories

•

Shared group directories

•

File-based databases

•

Departmental or workgroup file server

•

Remote site file server

•

Temporary storage

•

Features

Disks and File System

Three to six SCSI hard disk drive modules

•

Expandable RAID 5 file system, already generated

•

Hot spare capability

•

Networking

10Base-T (Ethernet) or 100Base-TX (Fast Ethernet)

•

TCP/IP

•

Windows Networking

SMB

•

WINS support

•

Supported clients: Microsoft® Windows®95, 98, and

•

®

Windows NT
NT domain pass-through authentication

•

Administration and Management

Embedded web administration interface and web-based

•

installation wizard
Control panel LCD for basic configuration, with password

•

protection
DHCP/BOOTP and manual configuration of network

•

parameters
E-mail (SMTP) and SNMP alert notification

•

4

1-2 Product Overview

Backup

Optional internal and external tape drive

•

Scheduled backups

•

Backup of shared directories over the network

•

System

Redundant power supplies and power cords

•

Internal tape drive option

•

Pedestal or rack mount with optional rack-mount kit

•

Automatic server restart

•

Firmware stored in Flash memory with firmware upgrades over

•

the network
Lockable enclosure and disk drives

•

Other network management tools such as HP OpenView,

•

HP TopTools, and other managers, through SNMP

gets.

sets

and

Product Overview 1-3

1-4 Product Overview

Installation

2

The first time the HP SureStore HD Server 4000 is started, it
automatically prompts and waits for the IP address setting at the
control panel. Then when you access the embedded web interface
using a web browser, the server runs an installation wizard. This
chapter is a guide to the entire installation process. It details the
installation steps and directs you to additional chapters if needed
for your particular installation.

A

Quick Setup

included along with this
installation process, from making the connections to setting up the
server. To add disk drive or tape drive modules and do further
customization for your particular network environment, you can
follow references in the
this

User’s Guide

If this is not the first time the server has been started (that is, it has
been started before and is not being reset to defaults), then use
chapter 6, “Shutting Down and Restarting”, instead of this chapter.

guide for the first installation of this product is also

User’s Guide

Quick Setup

.

. It portrays the entire

guide to those optional tasks in

Installation 2-1

Installation Summary Checklist

Unpack components. (page 2-3)

❏

Optional:

❏

Optional:

❏

Use preparation checklist. (page 2-6)

❏

Attach network cable and power cords. (page 2-8)

❏

Switch on power. (page 2-8)

❏

At control panel, check lights and display. (page 2-8)

❏

Set the IP address, using either DHCP, BOOTP, or manual

❏

Add any disk drive and tape drive modules. (page 2-5)
Rack mount. (page 2-5)

entry at the control panel. (page 2-9)

Optional:

❏

❏
❏

Set a password for the control panel. (page 2-11)
Set the server to automatically restart if possible when

Additional parameters available on the control panel:

critical errors are encountered. (page 2-11)

Exit control panel setup and verify initialization. (page 2-11)

❏

Optional:

❏

Use a web browser on a PC on the network to run the
embedded web installation wizard, to set up additional
features: (page 2-13)

Administrator password

❏

Server name

❏

Date and time

❏

DNS

❏

WINS

❏

Optional:

❏

Use a web browser on PC or station on the network to
run the embedded HD Server Admin, for additional
configuration of the following: (chapter 4)

User-level security, users and groups and permissions.

❏

Optionally pass through authentication to an NT domain
controller. (page 4-10, page 4-11)
Passwords for share-level security. (page 4-10)

❏

Additional shares. (page 4-10)

❏

Additional disk drives. (chapter 7)

❏

Backup schedule. (chapter 9)

❏

Other automated services. (page 4-12)

❏

Restart the server if your changes require it. (page 4-13)

❏

Set up access to the HD Server on client PCs and workstations.

❏

(chapter 5)

2-2 Installation

Unpacking Components

Unpack and inspect all parts for damage. Contact your dealer if
anything is missing. Retain the packaging until the product is
installed.

Server. A SCSI terminator is preinstalled on the rear panel

•

(HP part no. 5063-5324).

WARNING!

User’s Guide,

•

Quick Setup

•

2 enclosure keys (HP replacement part no. 5182-4534)

•

Two power cords, both with the part number listed below for

•

this manual (HP part no. 5967-9979)

sheet (HP part no. 5967-9985)

your country:

Region or Country Part Number

USA, Canada, Brazil, Mexico 8120-6805
Argentina 8120-6871
Chile 8120-6979
Europe (except as listed below) 8120-6802
Switzerland 8120-6807
United Kingdom 8120-8709
South Africa, India 8120-6808
Australia, New Zealand 8120-6803
China 8120-8376

If your installation requires different power cords than these

❏

supplied with the server, be sure to use power cords displaying
the mark of the safety agency that defines the regulations for
power cords in your country. The mark is your assurance that
the power cords can be used safely with the server.

Installation 2-3

The HP SureStore HD Server 4000 Models

T

HP J3290A Contains three replaceable 9.1-gigabyte HP SCSI hard disk drive

modules, preconfigured as a RAID 5 volume, and three empty slots
for adding additional replaceable HP hard disk drive modules.

HP J3291A Contains three replaceable 9.1-gigabyte HP SCSI hard disk drive

modules, preconfigured as a RAID 5 volume, three empty slots
for adding additional replaceable HP hard disk drive modules,
and an HP DAT40 internal DDS-4 tape drive for local backups.

HP J3292A Contains six replaceable 9.1-gigabyte HP SCSI hard disk drive

modules, five preconfigured as a RAID 5 volume, one as a hot spare.

HP J3291A SureStore HD Server 4000

ape Drive

Hard disk modules
(3 in the upper cage)

Empty slots with
filler panel
(3 in the lower cage)

2-4 Installation

Optional: Adding Modules

Use this section if you intend to add components to the
HP SureStore HD Server 4000 before you install it.

Installing Hard

Drive Modules

Installing

Internal Tape

Drive Module

Attaching

External Tape

Drive

Note ❏

The product numbers HP J3290A and J3291A have empty slots
accommodating up to three additional HP hard disk drive modules.
These drives can be used to expand the volume. (One of the additional
modules can be reserved as a hot spare.) Refer to chapter 7 for a list of
drive products available and the instructions for installation; then
return to this page to complete the server installation.

You may add an internal tape drive to any of the three product
numbers. (HP J3291A has a DAT40 drive already installed.) Refer to
chapter 8 for a list of tape drive products available and the
instructions for installation; then return to this page to complete
the server installation.

You may attach one external HP DAT or HP DLT drive to any
HD Server 4000. You may install both an external
tape drive. Refer to chapter 8 for a list of the tape products available
and the instructions for attachment; then return to this page to
complete the server installation.

The external tape drive attaches to the HD Server in place of
the preinstalled SCSI terminator. Ensure that a SCSI
terminator is attached to the end of the SCSI bus, usually on
the external tape drive. The terminator you remove from the
HD Server’s SCSI connector (HP part no. 5063-5324) may be
moved to the tape drive. Otherwise, you may use the SCSI
terminator block attached to the rear of the tape drive.

an internal

and

Optional: Rack Mounting

After you have installed any additional modules (as described in the
previous section), you can use the HP J1492B Rackmount Kit for
HP Storage System/6 to mount the server in any HP 19-inch rack.
Perform the rack mounting before attaching power or cables to the
HD Server.

Installation 2-5

Preparation Checklist

10T_____ 100T_____

Autonegotiate?_____

DHCP/BOOTP

server__ • The server can use DHCP (Dynamic Host Configuration

IP addr____________
Mask______________
Gateway___________

2 power sources_____

Verify that a 10Base-T (Ethernet) or 100Base-TX

❏

(Fast Ethernet) network cable with an RJ-45 connector is ready
for the server.

Determine how the IP addresses are assigned on the network

❏

for the server. The HD Server provides the following choices.

Protocol) or BOOTP (Bootstrap Protocol) for automatic
assignment. For BOOTP service, configure the address for
the HD Server on your BOOTP server before proceeding.
For DHCP service, you may wish to assign a static address
to the HD Server, or you can allow dynamic IP assignment.
Consult your documentation for the service you select.

• Otherwise, the server must use manual IP address
assignment. In this case, determine the IP address, the
subnet mask, and the default gateway (router), if any.

Locate two power sources for plugging in both redundant power

❏

supplies on the server.

Power is off____

CAUTION!

Input Voltage____

100-127__ 200-240__

2 power cords____

Options installed____

Verify that the main power light above the power switch is

❏

(illustrated on page 2-7). If it is on, disconnect power.
Verify that the power supply input voltage is set according to

❏

the power standards in the country of use; set the two voltage
switches on the rear of the enclosure (see the rear view on
page 2-7) to 115 volts or 230 volts. Also verify that the power
cords are appropriate for the country of use (see page 2-3 for a
list).

Install any optional hardware: additional disk drives, tape

❏

drives, rack mounting. See “Adding Modules” on page 2-5.

off

2-6 Installation

Rear View of HD Server

s

SCSI terminator,
or remove and attach
external tape drive

RJ-45 network connector

2 power plugs

2 voltage selection switche

Main power light

Power switch

Server module

Internal tape drive

Drive keylock

Front View of HD Server

Power display

Enclosure
keylock

Control panel

Link/activity
light

Drive power,
Drive activity
lights

Installation 2-7

Connecting and Starting Up

Startup Steps

Note ❏

1. While the power is
connector on the rear of the server. (See the rear view
illustrated on page 2-7.)

If you have attached an external tape drive, now install its
power cord and switch on its power.

2. Attach the two power cords to the rear of the server and to power
outlets (preferably to separate power circuits). (See the rear view
illustrated on page 2-7.)

3. On the front of the server, switch on power. (See the front view
illustrated on page 2-7.)

4. Verify that:

• The main power light (LED) above the power switch is on

and the power display (2-character LED) displays HP.

• Drive power and drive activity lights (LEDs) blink to

indicate self-tests. The drive power light on each disk drive
module stays

• The control panel (LCD) displays self-testing and loading

messages.

, attach your network cable to the RJ-45

off

green

.

Note ❏

If you see any of the following exceptions to the verification
checks listed above, refer to chapter 11, “Resolving Problems
with Your Server”:

• Lights described above fail to go on.

• Power display shows LF or PF or FF.

• Control panel displays

• Control panel display remains unchanged for more than

ten seconds.

When you start up the server, its behavior depends on whether
you are installing it for the first time or have already installed
it before. The first time, it will behave as described in step 5
below; proceed with this procedure. If the behavior is different,
it has probably been started before; go to “Starting Up the
Server” on page 6-1 instead.

FAIL

or

FAULT

anywhere in the text.

2-8 Installation

Control Panel

Setup

5. You will be prompted on the control panel for the IP configuration
method as follows. (The two displays alternate.)

Press

to use

✔

DHCP/BOOTP or...
Press

to set

✘

IP manually

Startup cannot continue until an IP address is set. Press one of
the following keys on the control panel to select the method of
assigning IP addresses on your network:

Assign IP Address

Automatically

• Press ✔ if the server IP address will be assigned on your

network using either DHCP (Dynamic Host Configuration
Protocol) or BOOTP (Bootstrap Protocol). See
“DHCP/BOOTP server” on page 2-6 for more information.

Startup of the server will continue until the server is active
on the network. Skip to step 11 on page 2-12 to verify
normal operation.

Assign IP Manually • Press ✘ if you will assign the server an IP address manually

at the control panel. This will place you in the control
panel’s setup mode.

6. Set the IP address manually at the next prompt:

IP Address
=000.000.000.000

The first character position on the second line of the display is
flashing. You may edit the digits one by one from left to right.
When a digit is flashing, you may:

• Increment each digit’s value (change it “up”)

by pressing▲.

• Decrement each digit’s value (change it “down”)

by pressing▼.

• Accept the digit by pressing ✔. This moves to the next digit,

unless it was the last digit.

• You may go back (left) by pressing ✘ for each digit until the

needed digit is flashing. Then press ▲ or ▼ to change it.

Note that if you press ✘ when the first digit is flashing,
you will cancel the setting of the entire parameter.

When the last of the 12 digits is flashing, pressing ✔ again
accepts the address setting displayed. The scroll symbol 
returns to the first line of the display.

Installation 2-9

Subnet Mask 7. Press ▼ to scroll down to the next parameter, the IP subnet mask.

The subnet mask determines what traffic should be sent to the
gateway and what traffic stays on the local segment. You will see
a default based on the class of IP address you set in step 6 above.
An example for class C is shown below:

Subnet Mask 
=255.255.255.000

To change this parameter, press ✔ to select it. Then specify the
subnet mask in the same format and with the same procedure
as described for the IP address in step 6 above.

Default Gateway 8. Press ▼ to scroll to the next parameter, the default gateway

(default router) address. All traffic directed outside the local
network—according to the subnet mask (step 7 above)—is sent to
this default gateway. The default 000.000.000.000 specifies that
no default gateway is set.

Default Gateway 
=000.000.000.000

To change this parameter, press ✔ to select it. Then specify the
gateway address in the same format and with the same
procedure as described for the IP address in step 6 above.

When the addresses are set up, you have configured the
minimum requirements to put the server on the network so that
you can make a remote connection and use the embedded web
interface to make further configuration changes before
providing client access.

2-10 Installation

Optional:

Additional

Control Panel Changes:

Password,

Auto-Restart,

Link Speed

9. Refer to the table on page 3-6 for any setup changes you want to
make on the control panel. Examples of setup changes are:

• You may set a password to limit access to the control panel.

Set the

Change Password

parameter.

• You may want the server to automatically attempt to

restart following critical errors rather than halt and wait.
Set the

Auto Restart

parameter.

• If you must set a specific link speed or duplex mode, rather

than have them set automatically, set the

Link Speed

parameter.

Scroll to the desired control panel parameter. Use the following
buttons (as indicated by the scroll symbol  in the top line of
the display):

to scroll “down” to the next parameter in the list

▼

to scroll “up” to the previous parameter in the list

▲

To select the parameter for modification, press ✔ (when the
scroll symbol  is in the first line of the display).

No Further Control

Panel Changes

Use the ▲ and ▼ buttons to scroll through the choices of
settings (when the scroll symbol  or flashing characters are in
the second line of the display) or to edit characters in the
setting. Press ✔ to accept the setting.

(A table listing the behavior of all the buttons is in “Control
Panel Reference” on page 3-1.)

10. Exit the control panel setup mode to proceed with server
initialization. Press ✘ to cancel; The following displays:

Exit Setup Mod

= Yes, ✘ = N

✔

e ?

o

Press ✔ to confirm the exit.

Note:

If your IP address, subnet mask, and gateway
settings (done in steps 6, 7, and 8 above) are inconsistent
when you attempt to exit, the error message shown below
displays for three seconds.

Gateway, Subnet
or IP invalid

In response, press✔ or wait for three seconds. Return to
one of the three addressing parameters to correct the
inconsistency (see page 2-9). If you do exit without
correcting the error, the server may be inaccessible on the
network.

Installation 2-11

Verify Normal

Operating State

11. Startup of the server will continue until the file system is ready
and the server is available on the network for client access or for
further configuration. The following are indicators of normal
operation. Refer to the front view illustration on page 2-7.

• The main power light (above the power switch) is on.

• The drive power lights on operating drives are

green

and

the drive activity lights flash when data is read or written.

• The control panel displays the server name on the first line

and alternates on the second line between the date and
time, whether there are any alerts to read, and the
IP address. Examples:

HPHDSERV345ABC

Tue Jun 1 14:59

HPHDSERV345ABC

no alerts

HPHDSERV345ABC

192.168.001.001

It is

normal for the IP address to be 000.000.000.000.

not

The server is inaccessible over the network in this case.
The IP address is not shown if a control panel password has

been set.

Note the IP Address Make a note of the IP address displayed; it is needed in

subsequent steps.

• The link/activity light above the control panel display is

green

when the network link is established. It

blinks

for

each packet transmitted or received.

• The server is accessible over the network to client users

using standard network file system protocols. The server
can be administered using the embedded HD Server Admin
(with a web browser).

If your server deviates from the above conditions after it has
been set up, see chapter 11, “Resolving Problems with Your
Server”.

2-12 Installation

Web Browser

Network Setup

To check and customize the server’s network and file system
configuration, you may use a web browser at another station on the
network. For further requirements and information, see “Using a
Web Browser on the Network” on page 4-1.

12. Start the browser. Refer to the server’s IP address you noted in
step 11, page 2-12. In the browser’s address field, you will include
the IP address (shown below as

<IP-address>

) in the URL of the

server:

http://

<IP-address>

If you configure a DNS name for this server on the DNS
server, you can use the name in place of

On the first page of the

Installation Wizard

<IP-address>.

shown below, you
are given the choice to bypass the wizard and go directly to
HD Server Admin (go to page 4-3) or to proceed with the
installation wizard, which is the quick and easy setup
procedure described here.

13. Allow the

to remain selected and click the

[Next>]

when finished with each

[Next>]

Installation Wizard

button to proceed. Click
page; you will be guided through the configuration parameters
used for most network environments.

Use the

[Help]

button for assistance on the pages.

Installation 2-13

14. When you reach the

Finish

page, click the

Finish

the setup changes you have made and to exit the wizard.

• If the changes you have made in the wizard require
restarting the server (as server name and IP changes
require, for example), you will see a check in the box for

Restart Server

you click

Finish

. Allowing the box to remain checked when

causes the server to be restarted
immediately. After your server restarts, your web browser
should automatically reconnect to the server. The page
displayed will be the HD Server Admin’s

Identity

shown on page 4-3.

button to apply

page

2-14 Installation

• If you did not make changes that require restarting the
server, then your web browser immediately displays the
HD Server Admin’s

Identity

page shown on page 4-3.

15. Your next step depends on whether you need to further modify the
configuration and user setup. Meanwhile, the server is available
as configured by the wizard.

• If no more changes are required, you can skip to chapter 5,

“Setting Up Client Access”.

• If more configuration changes are required, you can make

them now in HD Server Admin. The following reference list
may help you decide.

Optional: Further Configuration

Parameter Page in HD Server Admin Location in This
Microsoft Security Model:

User-level
Users

subordinate parameters)

Share Name

parameters)

Event Logging Threshold

Email Alerts Enabled ConfigurationÆAlertsÆEmail
SNMP Enabled,

GetCommunityName,
SetCommunityName

SNMP Alerts Enabled,
Authentication Alert Enabled,
TrapCommunityName,
TrapDestination[1-4]

Enable Automatic Server
Restart

and

and

Groups

(and subordinate

(with

SecurityÆMicrosoft Networking

ConfigurationÆUsers & Groups

ConfigurationÆFile Shares

ConfigurationÆAlertsÆEvent
Logging Threshold

ConfigurationÆNetworkÆSNMP

ConfigurationÆAlertsÆSNMP

ConfigurationÆGeneralÆ
Automatic Server Restart

“Share Level, User Level” on
page 4-10

“Set Up Users and Groups” on
page 4-11

“File Shares” on page 4-10

“Event Logging” on page 4-12

“E-Mail” on page 4-12

“E-Mail” on page 4-12

“Automatic Server Restart” on
page 4-5

User’s Guide

User

(Administrator username)

Backup Schedule Backup/RestoreÆSchedule

Shutdown and Restart ConfigurationÆShutdown/Restart

SecurityÆWeb UI

16. Register your HP NAS product now and receive:

• Technical support updates

• Special Hewlett-Packard offers

• Details on new products and technologies

Go to URL:

http://www.hp.com/go/surestore_nas

“Administrator Username and
Password” on page 4-5

“Specifying and Scheduling a
Backup” on page 9-4

“Restart the Server to Effect
Changes” on page 4-13

Installation 2-15

Maintain Hardware Operation

Maintaining

Operating

Temperature

Notes ❏

WARNING!

Keeping the server within the range of normal operating
temperature (refer to appendix C) is necessary.

If the server has been exposed to temperature extremes, allow
two hours for it to stabilize to room temperature and humidity
before switching on the power.

Filler panels are preinstalled in your server to cover any unused

❏

disk drive module shelves. These panels must be installed on
shelves unused for modules for the product, to provide proper
cooling for the disk drive modules. If a filler panel is missing,
order the following replacement:

Hot-swap drive module slot cover 5063-8391

Do not block the cooling vents. Do not place the server closer

❏

than 6 inches to a wall.
To avoid the hazard of electrical shock and to ensure cooling

❏

functions, the side door must be closed while power is on.

Power and Temperature Status Indicators

CAUTION!

If FF is displayed on the power display, the enclosure’s cooling has
failed. Begin the shutdown procedure (see page 6-5) as quickly as
possible.

Continued operation of the server with a failed fan could result

❏

in loss of data or damage to the components.

The lights on the disk drive modules indicate the status of the two
cages (with three drive shelves each). All the lights in a cage will
flash yellow or red to warn you of power faults:

Flashing Yellow:

normal range.

Flashing Red:

the operating temperature range. Immediately begin the
shutdown procedure on page 6-5 and refer to chapter 11,
“Resolving Problems with Your Server”.

Temperature in this cage possibly exceeds

Temperature in this cage definitely exceeds

2-16 Installation

Maintaining Tape

Drives

Tape drives must be cleaned regularly with a cleaning cartridge to
maintain the integrity of your backup data. If you installed the
HP SureStore tape drive, clean them as advised in the “Cleaning”
section in the electronic

CD-ROM

that accompanies your HP tape drive. If your

User’s Guide

on the

HP SureStore Tape

HP SureStore DAT drive was preinstalled, use the instructions in
this section.

Recommended Cleaning Frequency

Number of DDS Cartridges Used Each Day

1234+

Every 8 weeks Every 4 weeks Every 3 weeks Weekly

CAUTION!

CAUTION!

You should also clean the tape heads if the media caution signal

❏

(flashing amber

Clean

light) is displayed on the tape drive.

Cleaning Cartridges

Use only an HP cleaning cartridge to clean the tape heads.

❏

Do

use swabs or other means of cleaning the heads.

not

The cleaning cartridge uses a special tape to clean the tape heads.
A cleaning cartridge can only be used 50 times or as instructed on
the cartridge packaging. When the cartridge runs out of tape,
discard it and use a new one.

Cleaning Procedure

1. Insert a cleaning cartridge into the tape drive. The drive
automatically loads the cartridge and cleans the heads.

The cartridge ejects at the end of the cleaning cycle,
approximately 30 to 60 seconds. If the cartridge ejects in less
than 20 seconds, it has probably expired. In this case discard it
and repeat this step with a new cartridge.

2. Remove the cleaning cartridge from the tape drive and mark it

with the number of times it has now been used.
Discard it after you have used it 50 times, or as instructed on

the packaging.

Installation 2-17

2-18 Installation

Configuration Using the Control Panel

This chapter describes how to use the settings and functions of the
control panel in setting up your server. Once you have installed and
started or restarted the server according to instructions in
chapter 2 or 6, you can use these procedures.

Control Panel Reference

3

Buttons

Display
Symbols

▲

▼

✘

✔



=

Flashing

Digit

Up

For parameters, previous one in menu.
For numbers and letters, next one.

Down

For parameters, next one in menu.
For numbers and letters, lower one.

Cancel, or back up
OK and continue, or enter
Indicates current line to scroll using ▲ or ▼ button



in the first line indicates that ▲ and ▼ buttons will scroll
through the menu of parameters in the first line.

✔

selects this parameter to modify settings in the second line.



in the second line indicates that ▲ and ▼ buttons will scroll
through the menu of settings in the second line.

Indicates current setting
Indicates current digit or setting to change.

A flashing digit in the second line indicates that ▲ and ▼ buttons
will increment or decrement that digit or setting.

Configuration Using the Control Panel 3-1

Accessing Control Panel Parameters

The primary modes for using control panel parameters are

view mode
setup mode,

(

Boot mode

, available from the normal operating state, and

available from the initialization state (see page 6-10).

has special uses for product code; see page 10-3.)

View Mode

You can use view mode for viewing the current settings, for reading
any alerts, for checking the link type, for changing the control panel
password, and for shutting down the server. While the server is
operating normally, you enter view mode by pressing the
on the control panel.

You will be prompted for the control panel password—if you have
set one. In that case, see “Supplying the Password for Access” on
page 3-3, and then return here.

The control panel display then alternates the following instructions
for entering view mode:

Use Ç or
to move up/down

Use ✘ to cancel
Use ✔ to select

Press any control panel button to proceed in view mode or wait
about 30 seconds. The settings are listed in the table on page 3-6.
For procedures that use the control panel, refer to the following:

È

key

button

✔

Setup Mode

For shutdown see chapter 6, “Shutting Down and Restarting”.

•

To check errors and alerts see chapter 11, “Resolving Problems

•

with Your Server”.

Enter setup mode to make changes to the server’s settings.

This happens automatically when installing the server for the

•

first time (see chapter 2) if you choose the manual method of IP
address setting. Proceed to page 2-9 for additional setup
procedures.

installing the server for the first time, you can get into

After

•

setup mode whenever you restart the server. During
initialization the control panel displays the following
countdown from 10 to 0 seconds for entering setup mode.

Press ✔ to enter
Setup Mode: 10

If you do
completed, then startup will resume.

not

press

before the countdown of 10 seconds is

✔

3-2 Configuration Using the Control Panel

If you do press ✔ before the countdown of 10 seconds is
completed, you will be prompted for the control panel
password—if you have set one. In that case, see “Supplying the
Password for Access” on page 3-3, and then return here.

The control panel display then alternates the following
instructions for setup mode:

Supplying the

Password for

Access

Use Ç or
to move up/down

Use ✘ to cancel
Use ✔ to select

Press any control panel button or wait (about 30 seconds) to
proceed with setup mode.

The settings are listed in the table on page 3-6. For procedures that
use the control panel, refer to the following:

For shutdown see chapter 6, “Shutting Down and Restarting”.

•

To check errors and alerts see chapter 11, “Resolving Problems

•

with Your Server”.

You will be prompted as shown below for the control panel
password—if you have set one. (See
page 3-6.)

Enter Password:

The first character position on the second line of the display is
flashing. To specify each character you may:

È

key

Change Password

in the table on

Press ▲ (up button) on the control panel to cycle through each

•

letter of the alphabet and each digit.
Press ▼ (down button) on the control panel to cycle through

•

each letter and digit in the opposite sequence.
Accept the character by pressing ✔. The next character position

•

flashes. Specify that character in the same way.

You may go back (left) by pressing ✘ for each character until the
needed character is flashing. Then press ▲ or ▼ to change it.

When the password is complete, press ✔ at a blank character
position.

Configuration Using the Control Panel 3-3

Setup Parameters and Procedures

Setting

Password,

Auto-Restart,

Link Speed

Refer to the table on page 3-6 for the setup changes you want to
make on the control panel. Examples of setup changes are:

You may set a password to limit access to the control panel. Set

•

the

Change Password

You may want the server to automatically attempt to restart

•

following critical errors rather than halt and wait. Set the

Restart

If you must fix a specific link speed or duplex mode, rather than

•

have them set automatically, set the
Scroll to the control panel parameter (the sequence is shown in

the table). As the scroll symbol  in the top line of the display
indicates, use the following buttons:

To select the parameter for setting, press ✔ (when the scroll
symbol  is in the first line of the display).

Use the ▲ and ▼ buttons to scroll through the choices of
settings (when the scroll symbol  or flashing characters are in
the second line of the display) or to edit characters in the
setting. Press ✔ to accept the setting.

parameter.

to scroll “down” to the next parameter in the list

▼

to scroll “up” to the previous parameter in the list

▲

parameter.

Link Speed

Auto

parameter.

Refer to “Control Panel Reference” on page 3-1 for button
behavior.

3-4 Configuration Using the Control Panel

Exiting the

Control Panel

To finish using the control panel view mode or setup mode, press ✘
to cancel. You will see one of the following displays:

Notes

for Setup

Exit Setup Mod

= Yes, ✘ = N

✔

e ?

o

Exit View Mod

= Yes, ✘ = N

✔

e ?

o

Press ✔ to confirm the exit.

If your IP address, subnet mask, and gateway settings are

❏

inconsistent when you attempt to exit from setup mode, the
error message shown below displays for three seconds.

Gateway, Subnet
or IP invalid

In response, press✔ or wait three seconds. Return to the three
addressing parameters to correct the inconsistency. If you do
exit without correcting the error, the server may be inaccessible
on the network.

When you exit setup mode, your changes are saved and take

❏

effect.
Startup of the server will continue until the file system is ready

❏

and the server is ready for client access. Verify that you see the
normal operating display on the front of the server, as described
in “Normal Operating State” on page 6-4.

Configuration Using the Control Panel 3-5

Reference Table:

Parameter In Setup Mode In View Mode Description

Control Panel Parameters, Menus, and Settings

IP Method

IP Address

Subnet Mask

Default

Gateway

Link Speed

Settings menu:

Manual

DHCP/BOOTP

*

Edit the default:

*

‡

000.000.000.000

Edit the default:

255.255.255.000

*

‡

(for example)

Edit the default:

000.000.000.000

*

‡

Settings menu:

Auto (default)

10 Half

10 Full

100 Half

100 Full

*

Show setting only Selects the mechanism for determining the IP

address, subnet mask, and default gateway.

Show setting only The Internet address of the server. The default

setting 000.000.000.000 is an illegal IP address.

Show setting only Determines when the traffic is directed through a

gateway. The default you see depends on the class
of IP address that is set (example is class C).

Show setting only Address of the default router or gateway, through

which all traffic directed outside the local network
(according to the subnet mask) is directed. The
default is that no default gateway is set.

You can view the actual speed & duplex mode
Show detected
speed followed by
current setting:

… (Auto)
… (10H)
… (10F)
… (100H)
… (100F)

No link

detected, followed by current setting in

parentheses, e.g. 100 Half (Auto). Meaning of

settings:

Autodetect and set network speed & duplex mode.
(10H)Fix speed to 10Base-T, half duplex.

(10F)Fix speed to 10Base-T, full duplex.

(100H)Fix speed to 100Base-T, half duplex.

(100F)Fix speed to 100Base-T, full duplex.

The setting is not in effect: network not connected!

Auto Restart

Alerts Viewer

MAC address Show setting only

Firmware Ver. Show setting only Show setting only Displays the running firmware version

ROM Version

Reset

Defaults

Change

Password

Settings menu:

On

*

‡

*

‡

Off

(default)

Not available
in setup mode

(set at factory)

Show setting only Show setting only Displays the firmware version of the boot ROM

Prompt:

Press ✔ to begin

Prompt:

Press ✔ to begin

marks parameters affected by Reset Defaults

marks parameters also set using HD Server Admin, the embedded administration tool

Show setting only Specifies whether the server will automatically

restart (up to 3 times) after a critical error, or

whether it will halt.

Show list only
no Alerts
(default)

Show setting only Displays the hardware (LAN) address of the

Not available in
view mode

Prompt:

Press ✔ to begin

Displays a list of scrolling alert messages. Alerts

can be cleared by pressing ✔.

server.

code.

Sets some parameters on control panel (

HD Server Admin to defaults for first installation.

Allows you to specify a control password to control

access to these menus.

) and in

*

3-6 Configuration Using the Control Panel

Parameter In Setup Mode In View Mode Description

Shutdown

Server

Exit

Setup/View

Mode

Prompt:

Press ✔ to begin

‡

Prompt:

Press ✔ to begin

*

marks parameters affected by

‡

marks parameters also set using HD Server Admin, the embedded administration tool

Prompt:

Press ✔ to begin

Prompt:

Press ✔ to begin

Reset Defaults

Shuts down file services. This allows you to safely
switch off power or insert drives.

In setup mode, allows server initialization to
complete first, then go to normal operational
display. In view mode, returns to normal
operational display.

Configuration Using the Control Panel 3-7

3-8 Configuration Using the Control Panel

Configuration Using a Browser: HD Server Admin

Using a Web Browser on the Network

The configuration and management tool embedded in the
HD Server 4000 is HD Server Admin. You access it using a web
browser at another computer on the network, once you have
configured the IP address of the server (step 5 on page 2-9).

Network

4

Client

Client

HP SureStore HD Server

You can use Microsoft Internet Explorer version 4.0 or later or
Netscape Navigator version 4.06 or later. It is recommended, but
not required, that you enable active scripting or JavaScript to take
advantage of all the display features of the interface.

1. Start the browser.

2. Refer to the server’s IP address you see displayed on the control
panel or that you noted during installation. In the browser’s
address field, you will include the IP address (shown below as

<IP-address>

) in the URL of the server:

Administrator’s PC + web browser

http://

If you have configured a DNS name for this server on the DNS
server, you can use the DNS name in place of

<IP-address>

<IP-address>.

Configuration Using a Browser: HD Server Admin 4-1

3. The HD Server Admin page for that server is displayed. If the
server is being installed for the first time, you will see the

Installation Wizard

page.

Note ❏

If you are starting the server
the

Identity

page shown under “Setup with HD Server Admin”

the first time, you will see

after

on page 4-3.
If the server is not found, check the following:

• An IP “ping” command done on a remote station can reach

the IP address assigned to the server.

• The IP address used in the URL in step 2 on page 4-1 is the

same one configured onto the server, except with the
leading zeroes omitted. Check the control panel.

• The link/activity light above the control panel display (see

page 2-7) is lit to show a link established.

• The

Link Speed

setting established,

parameter on the control panel shows a

“No link”.

not

• The IP address, mask, and gateway assigned to the server

are legitimate for the subnet used.

See also chapter 11, “Resolving Problems with Your Server”.

4-2 Configuration Using a Browser: HD Server Admin

Setup with HD Server Admin

You can change configuration and monitor and administer the
server using the HD Server’s embedded web tool named HD Server
Admin. This chapter focuses on the tasks you can do with the tool.
All configuration tasks can be done using this utility, except for the
configuration settings found only on the control panel:

Password

To access this tool, use the procedure “Using a Web Browser on the
Network” on page 4-1.

for the control panel, and

Reset Defaults

Link Speed,

.

Initial Page

Identity

HD Server Admin starts with the display of the
shown below. If the display starts with the
instead, go to page 2-13.

page

Installation Wizard

Identity

page,

Configuration Using a Browser: HD Server Admin 4-3

Operating

Features of

HD Server Admin

The web pages served are created with the information current at
the time the page is first displayed or is refreshed.

The server name and status are shown at the top of the page.
Beneath those items, parameters are available after selecting
(1) among the tabs across the top of the page. Under some tabs you
then select (2) among buttons in a row under the tabs. After
selecting some buttons, you select (3) among items menued in a
column at the left side of the page. The new page presents the
parameters. In this manual, the series of selections required to
reach the parameters is shown as “

System Information

”, for example.

Configuration Æ General Æ

(1)

(2)

Note:

Restart May Be

Required

(3)

Where available, you may use the

[Help]

button to access help for

the parameters on the page.
Use the

[Apply]

not be replaced nor the window closed, or use the

button to save changes to the server; the page will

button (on

[OK]

some invoked windows) to save changes and close the window.

Some changes require that the server be restarted to take

❏

effect. These include the server name, TCP/IP settings,
Windows networking settings and security model. If the
response to any of your changes states the need for a restart,
use

Shutdown and Restart

Shutdown/Restart

page when all changes are complete. See

on the

Configuration

Æ

“Restart the Server to Effect Changes” on page 4-13.

4-4 Configuration Using a Browser: HD Server Admin

This section describes configuration tasks that you may need, either
before or after making the server available to clients.

Server Name

Date and Time

Automatic Server

Restart

Configuration Æ General Æ System Information

By default, the server name is “HPHDSERV
“

hhhhhh

or hardware address). You may change this name for your server,
which is used to advertise the system on the network. This setting
takes effect after the next restart (see page 4-13).

You can also fill in other contact information on this page so that it
will be available to all clients who view the
(illustrated on page 4-3) and to some remote management
applications or services (see “SNMP” on page 4-12).

Configuration Æ General Æ Date & Time

Accurate time keeping is critical for accurate file backups and
version control. Note that the

Time

offsetting them from GMT.

Configuration Æ General Æ Automatic Server Restart

By default, if a critical error halts the server, a message is displayed
on the control panel instructing you to press ✔ to restart.

” are the last six digits of the server’s MAC address (LAN

page

Time Zone

settings affect the display of

Date

and

and

page

hhhhhh

Identity

Daylight Savings

Time

” where

page

settings by

page

Administrator

Username and

Password

You may enable automatic restart so that the server will restart
automatically, if possible. An alert will still be sent to notify you of
the event. Note that consecutive auto-restarts are limited; when
three occur, the server remains halted in any case.

Security Æ Web UI

On the
access to HD Server Admin (except the
This password is not related to the optional password for the control
panel.

By default, no password is set, so a username and password are not
required for access. Once you set a password, the username and
password will be required for access to HD Server Admin (except
the Identity and Support pages).

The default username that accompanies the password is

“

administrator

Web Console Password

page

page, set a password to secure

”. You may change it.

Identity

and

Support

pages).

Configuration Using a Browser: HD Server Admin 4-5

Network

Configuration

Configuration Æ Network Æ TCP/IP

Changes to all parameters on this page take effect after the next

page

restart (see page 4-13).

IP Addressing You may manually specify the IP address, the subnet mask, and the

default gateway (router), or you may have them assigned
automatically by a DHCP or BOOTP server.

The assignment method and addresses are not defaulted. They
must be specified at the control panel when the server is started for
the first time.

DNS For domain name resolution for e-mail and SNMP notification,

configure the name of the domain, and specify the address of the
primary domain name server, and the secondary if needed. This is
not set by default.

Note ❏

You must manually add a DNS entry for this server in your
DNS database if you wish to access it by the server name rather
than IP address.

Configuration

Network Æ Microsoft Networking

Æ

page

Changes to all parameters on this page take effect after the next
restart (see page 4-13).

Workgroup or

Domain

For the

Workgroup/Domain

name setting, configure the name of
the workgroup or Windows NT domain (whichever you are using)
for the server. The default is the workgroup “

WORKGROUP

”.

If you are using an NT domain, in addition to its name also specify
the Windows name and address of the primary domain controller
(PDC). This is needed for services such as DHCP and WINS.

Note ❏

If you are using
this

Workgroup/Domain

Passthrough Authentication

setting must contain the name of the

(see page 4-11),

NT domain corresponding to the authentication server specified
in the

Server Name

and

Server IP

address settings.

Microsoft WINS You can enable and specify the IP address of a Microsoft Windows

Internet Naming Service (WINS) server. It is not set up by default.
The

NetBIOS Node Type

setting of
(For the SNMP configuration, see page 4-12.)

4-6 Configuration Using a Browser: HD Server Admin

Enable WINS

is defaulted to a setting appropriate to the

. A change is usually not required.

Set Up Disks

Configuration Æ Disk Setup

page

Volume is

Preconfigured

By default, the hard disk drives installed at the factory are built
into a RAID 5 array—a single volume named “c”. For the
HP J3290A and HP J3291A products, this consists of 3 drives; for
the HP J3292A product, this consists of five of the six drives.

The diagram on the

Disk Setup

connected with solid lines into

page shows all drives in the array

Volume C

. (For the HP J3292A
product, the sixth drive, as a hot spare, is connected with a dotted
line into the volume.) You can click on an individual drive to get
status information for it. Using the

[Help]

button on this page is
highly recommended, especially to derive all the status information
available.

On this page you can add or change the role of disk drives as
described in the following sections.

Configuration Using a Browser: HD Server Admin 4-7

Add Disk Drives to

the Volume

First perform the installation steps in chapter 7, “Adding Hard
Disk Drives”, to install the drive modules in the server and to
restart the server.

Note ❏

Add a Disk Drive as

the Hot Spare

On the

Disk Setup

and click the
available, select all to be added. Click
selections are correct and click

page, select the volume or an unused disk drive

[Expand Volume]

button. If multiple drives are

. Confirm the

[Finish]

[Next>]

.

Any previous contents of the added drives will be lost when they
are reformatted.

The data in the volume will be redistributed over the increased
number of drives. This may take one or two hours to complete. The
volume will be on line—accessible to the administrator and
clients—during this time. However, file access may be slower.

On the diagram, the added drives will be connected to the volume
with solid lines.

Only one drive can be configured as a hot spare.
First perform the installation steps in chapter 7, “Adding Hard

Disk Drives”, to install the drive module in the server and to restart
the server.

On the

[Add Spare]

Disk Setup

button to make it the spare drive. Click

the selection is correct and click

page, select the unused disk drive. Click the

. Confirm

[Finish]

[Next>]

.

On the diagram, the hot spare will be connected to the volume with
a dotted line.

Once you have added the hot spare as described in this section,
there are two alternatives for using it in the volume:

If a drive that is part of the volume should fail, the spare disk

•

drive automatically will be activated and will replace the failed
disk drive. This takes place without interrupting service to
clients. On the diagram, the status of the drive will be shown as
failed. Replace it at a convenient time using this same
procedure, “Add a Disk Drive as the Hot Spare”.

You may change the installed disk drive from its role as a spare

•

to become part of the volume, using the following procedure,
“Add the Spare to the Volume”.

In both cases, you will no longer have the extra redundancy of a
spare in case of a drive failure.

4-8 Configuration Using a Browser: HD Server Admin

Add the Spare to the

Volume

Once you have added the spare as described in the previous section,
“Add a Disk Drive as the Hot Spare”, you can change its role to be
part of the volume. However, this drive will no longer provide the
extra redundancy of a spare in case of a drive failure.

Delete and Recreate

the Entire Volume

CAUTION!

On the

Configuration

Click the
Click

[Next>]

Disk Setup

Æ

[Expand Volume]

button to add it to the volume.

. Confirm the selection is correct and click

page, click the spare disk drive.

[Finish]

.

The data in the volume will be redistributed over the increased
number of drives. This may take one or two hours to complete.
The volume will be on line—accessible to the administrator and
clients—during this time. However, file access may be slower.
You may want to delay client usage of the server until finished.

The added drives will be connected to the volume with solid lines.

You may need this procedure if you redeploy the server or need to
rebuild the volume entirely.

To delete the volume means to destroy all the file data, along

❏

with the event log and the configured information on shares,
users, groups, and passwords. Click the

Configuration

Disk Setup

Æ

page for more information on the

[Help]

button on this

effects. Make sure you have backed up important data.

To delete the volume, click

Volume C

and click the

[Delete]

button.
Perform the requested confirmations carefully. The server will
automatically restart. HD Server Admin will be temporarily
disconnected until the restart completes.

Once you are viewing this

Configuration

Disk Setup

Æ

page after
the volume has been deleted, the disk drives will appear unused
and no volume icon will be displayed.

You can create the volume when it has been deleted. There can be
only one volume and it must have at least three disk drives. Click
on the

[Create Volume]

button. By default, all disk drives are
selected. If you want to exclude any of the disk drives from the
volume, deselect each one. If you have more than three selected, you
are given the option of using one as the hot spare. Perform the
requested confirmations.

The diagram will show all selected drives in the array connected
with solid lines into the volume, and any spare connected with a
dotted line.

Configuration Using a Browser: HD Server Admin 4-9

Set Up Shares

Security Æ Microsoft Networking

page

Share Level,

User Level

Note

File Shares By default, the “

Permissions Use the

By default,

Level

here. The setting takes effect after the next restart (see page 4-13).
The settings of associated parameters such as users, groups, and

shares are saved when you switch security types. These settings
will reappear if you switch back to

User Level

Configuration Æ File Shares

access without a password. You may edit its permissions.
Use the

and paths. If the folder does not exist, you may create it. (You may
also create a share for the entire volume “c”, to include all the
shares, for administrative use if you wish.)

To specify the share permissions when using share-level security
(which is set on the
described above), you specify full-access passwords and read-only
passwords for each share.

security rather than

Security Model

.

[Add]

[Permissions]

for Microsoft networking is set to

User Level

page

” share is provided on the HD Server, with full

pub

button to add other shares and specify their names

button to change a share’s permissions.

Security Æ Microsoft Networking

security. You may change it

Share Level

and then back to

page, as

Share

To specify the share permissions when using user-level security
(which is set on the
described above), you specify the users and groups for each share
and what type of access they have, as follows.

No Access

•

Read

•

Change

•

Full Control

•

Security

No share access for the user or group
Read files in the share
Read, add, modify, and delete files in the share
Read, add, modify, delete, and change permissions
to files in the share

Microsoft Networking

Æ

page, as

4-10 Configuration Using a Browser: HD Server Admin

Set Up Users

and Groups

Configuration Æ Users & Groups

page

When user-level security for Microsoft networking is configured,
use this page to create the users and groups for the server. This
page is inaccessible when the default share-level security is
configured. (See “Share Level, User Level” on page 4-10 above.)

Group member lists set up on this page can be used in granting
permissions to file shares. (See “Permissions” on page 4-10 above).

For each client user, specify the user name, the full name, and any
group memberships. In addition, you may specify each user
password here, or you may pass through the authentication to a
domain controller by enabling pass-through authentication.

Passthrough Authentication

requires further configuration, as

described immediately below.

Pass-through

Authentication

Note ❏

Configuration

Network

Æ

Microsoft Networking page

Æ

Pass-through authentication on the HD Server allows you to use a
domain controller as an authentication server—to validate the user
passwords on this server—so that you need not specify each
password in both locations.

On the HD Server, pass-through authentication does

not

use
the users and groups configured on an authentication server
(domain server). Users and groups must be configured on this
server using the

Configuration Æ Users & Groups

page (above

on page 4-11).

For pass-through authentication of users to be in effect, you must
do all the following:

Specify the name and IP address of the Windows NT domain

•

controller (authentication server) on this

Microsoft Networking

page.
Set up the usernames and passwords on that domain controller.

•

(This may already exist.) The usernames must be identical on
that domain controller and on this HD Server.

•

•

These settings take effect after the next restart (see page 4-13).

Enter the name of the domain for that domain controller and
this server into the

Workgroup/Domain

Configuration Æ Network Æ Microsoft Networking

field on the

page. (See

“Workgroup or Domain” on page 4-6.)
Enable

using

[Create]

Passthrough Authentication

or

[Edit]

on

Configuration Æ Users & Groups

on the

page, accessed

User

page.

Configuration Using a Browser: HD Server Admin 4-11

SNMP

Configuration Æ Network Æ SNMP

page

By default, SNMP is enabled on the HD Server.

Get, Set Once SNMP is enabled, configure the SNMP agent on this server by

specifying up to two community names for

get

and

operations.

set

Traps By default, alerts for this server appear on its control panel, appear

Event Logging

Configuration

Alerts Æ SNMP

Æ

page

as events in HD Server Admin (see “Check Events” on page 4-14),
and are enabled—sent as SNMP traps to network management
tools such as HP TopTools and HP OpenView. Some additional
events (such as restarts) are also sent through SNMP as traps.

If you wish traps for this server to be sent to a management station,
ensure that SNMP is enabled, enter the community name to be
used, and specify each management station to receive the traps by
its IP address.

If a DNS server is configured on the

Network Æ TCP/IP

page, you may specify the management

Configuration

Æ

station by its DNS name, as long as the management station is
currently accessible on the network.

Configuration Æ Alerts Æ Event Logging Threshold

page

Server events are recorded in the event log (available on the

StatusÆ Event Log

most to least serious, the ratings are

Continuation
Warning

. By default, the threshold for reporting the events is

, that is, events with a seriousness of

are recorded, and events of less seriousness (

Continuation

) are not recorded in the log.

page), based on their seriousness rating. From

Panic, Warning, Notice,

Panic

Notice

and

and

and

Warning

E-Mail

E-mail Notification

of Alerts

Configuration Æ Alerts Æ Email

By default, alerts for this server appear on its control panel, appear
as events in HD Server Admin (see “Check Events” on page 4-14),
and are enabled as SNMP traps for viewing by network
management tools such as HP OpenView and HP TopTools.

If you wish any alerts for this server to also be sent as e-mail to the
administrator, then enable
by its IP address.

If a DNS server is configured on the

Network Æ TCP/IP

its DNS name, as long as the server is currently accessible on
the network.

4-12 Configuration Using a Browser: HD Server Admin

page

Email Alerts

, specify the e-mail server

Configuration Æ

page, you may specify the e-mail server by

Set Up Backup

Schedule

Backup Æ Schedule
Backup

If an internal DAT tape drive is installed in the server or if an
external tape drive is attached directly to the server (see chapter 8,
“Adding a Tape Drive”), then use these backup pages to back up
files stored on the server (as described in chapter 9, “Backing Up
and Restoring Files”).

Backup

Æ

page

page

Back Up Changes

Restart the

Server to Effect

Changes

Configuration Æ Save/Restore Configuration Æ
Save Configuration

After you have made configuration changes, you should always use
this page to store the new server and network configuration
information on the volume for backup along with the file system
configuration information and the data files. You can do this either
before or after restarting the server if necessary (see “Restart”
below).

To make the backup for disaster recovery, see “Making a Disaster
Recovery Backup Tape” on page 9-7.

Configuration Æ Shutdown/Restart

Many configuration changes, though they have been applied using

[Apply]

can perform the restart by selecting
page. HP Server Admin will be unavailable until the restart
completes. See “Restart Procedures” on page 6-6 for more
information.

, require the server to be restarted before taking effect. You

page

page

Shutdown and Restart

on this

Configuration Using a Browser: HD Server Admin 4-13

Monitoring Status with HD Server Admin

Check Status

Identity

page

The server name, product name, and the status of the server are
shown at all times at the top of the HD Server Admin web pages,
above the tabs. Use the

[Help]

interpretation of all the data available to you. The

button, where available, for full

Identity

page, the
initial page shown in HD Server Admin, also has some basic
information such as server name and IP address.

Status

Summary

Æ

page

For the detailed status of the components of your server, click on
each module on the server graphic: the disk drive modules, the tape
module, and the server module (click on the display panel to select
the server module).

Configuration

Disk Setup

Æ

page

For the detailed status of each disk drive as well as the volume and
file system, use the
slot. Click on

Volume C

Disk Setup

.

page. Click on each drive in each

Check File System

Check Events

Check Backup

Schedule and Log

In the

Volume C

view on the

Configuration

Disk Setup

Æ

page (see
previous paragraph), check the file system for errors by clicking the
volume and the

, users will be disconnected while the file system check is

[Yes]

[Check Volume]

button. When you confirm with

performed. Check the event log for results (see the next paragraph).

Status Æ Event Log

page

The event log is displayed on this page. You can control the
seriousness threshold for the events that are recorded in the log
using the

Configuration

AlertsÆEvent Logging Threshold

Æ

page

(see “Event Logging” on page 4-12).

Backup/Restore Æ Schedule
Backup/Restore

Use the

Backup Schedule

Æ

Log

page

page

page and the

Backup/Restore Log

page
to maintain and verify your backup process that uses the internal
and external tape drives.

4-14 Configuration Using a Browser: HD Server Admin

Setting Up Client Access

The procedures used at client workstations on the network to access
the HP SureStore HD Server 4000 are the same as for other
Microsoft Windows 95, 98, or NT workstations and file servers. For
easy access to the file system from client applications, the server’s
shares can be made available to each client system—“mapped” to a
drive letter. After the share is mapped, the client accesses the
server just as any other networked file server.

The client operating systems supported are Microsoft Windows 95,
98, and NT 4.0.

5

The directories available to a client user depend on the shares,
security model, groups, and permissions that you set up using
HD Server Admin (see chapter 4). Clients can map to one of the
shares.

If you have made no changes in HP Server Admin, the default share
is named “
(share-level security without a password).

The server will be available on the network as soon as initialization
is complete and it is in the normal operating state (see page 6-4).

”, to which all connecting client users have full access

pub

Setting Up Client Access 5-1

Map Drive

For mapping, you need the IP address or server name of the
HD Server, the share name, and either the share password
(configured for share level) or the user name and password
(configured for user level).

1. Look in Network Neighborhood for the server:

Find it in the domain or workgroup defined in the setup of the
installation wizard or HD Server Admin. The default location is
the

Workgroup/Domain

If that is the same workgroup or domain as the remote
workstation you are using, the server will also be listed at
the same level as the “Entire Network”.

named “

WORKGROUP

”.

The default server name is “HPHDSERV

“

hhhhhh

” are the last six digits of the server’s MAC address

hhhhhh

” where

(LAN or hardware address). The server name may have been
changed using the installation wizard or HD Server Admin.

If you need to find a specific server’s MAC address, use view
mode on the server’s control panel. See page 3-2.

2. Use Windows’ Map Network Drive function to map the user’s

share.
a. Select the drive letter.
b. For the path, use the Universal Naming Convention:

\\<server>\<share>

where
and
the
share is “

c.

For Windows NT only:

<server>

<share>

File Shares

pub

is either the server name or IP address

is the alias for the physical path defined on

page in HD Server Admin. The default

”.

5-2 Setting Up Client Access

• If the user-level security model is in effect (see “Set Up
Shares” on page 4-10), for “

Connect As

the name configured for User on the

Users & Groups

pages (described on page 4-11) in

” you need to use

Configuration

Æ

HD Server Admin—if the name and password are
different from those used for the workstation login
account.

• If the share-level security model is in effect (as it is by
default), then ignore “

Connect As

”.

d.

For Windows NT, 95, 98:

Use the password as follows:

• If the user-level security model is in effect (see “Set Up
Shares” on page 4-10), then the password is configured
on the

Configuration Æ Users & Groups

pages in
HD Server Admin (as described on page 4-11). If the
password is the same as that used for the workstation
login account, it need not be specified.

If pass-through authentication is in effect with user­level security, then the password is configured on the
domain controller (which is specified on the

Configuration Æ Network Æ Microsoft Networking

page in HD Server Admin as described above on
page 4-6).

• If the share-level security model is in effect (as it is by
default), then the password is configured on the

Configuration Æ File Shares

page in HD Server Admin

(as described above on page 4-10).

Setting Up Client Access 5-3

5-4 Setting Up Client Access

Shutting Down and Restarting

Use this chapter when you are starting up, or shutting down, or
restarting the server
start the server for the first time, refer instead to one of the
following:

the first time you started it. When you

after

6

Startup Steps

Quick Setup

•

“Connecting and Starting Up” on page 2-8

•

sheet

Starting Up the Server

1. Attach the two power cords to the rear of the server and to
power outlets (preferably to separate power circuits).

2. On the front of the server, switch on power. (See the front view
illustrated on page 6-2.)

3. Verify that:

• The main power light (LED) above the power switch is on

and the power display (2-character LED) displays HP.

• Drive power and drive activity lights (LEDs) blink to

indicate self-tests. The drive power light on each disk drive
module remains

• The control panel (LCD) displays self-testing and loading

messages.

green

.

Note ❏

If you see any of the following exceptions to the verification
checks listed above, refer to chapter 11, “Resolving Problems
with Your Server”.

• Lights described above fail to go on.

• Power display shows LF or PF or FF.

• Control panel displays

• Control panel remains unchanged for more than 10 seconds.

or

FAIL

FAULT

Shutting Down and Restarting 6-1

anywhere in the text.

Front View of HD Server

Main power light

Power switch

Server module

Internal tape
drive

Drive keylock

Power display

Enclosure
keylock

Control panel

Link/activity
light

Drive power,
Drive activity
lights

4. The next display on the control panel depends on whether this is
the first time the server has been started:

• If this is the first time, refer to the

Quick Setup

sheet or to

“Connecting and Starting Up” on page 2-8.

• If this is

the first time, the control panel will display the

not

following countdown from 10 to 0 seconds.

Press ✔ to enter
Setup Mode: 10

If you wish to alter the configuration or operation of the
server at this time, press

before the countdown of

✔

10 seconds is completed. You will enter the control panel’s
setup mode. See step 5 below.

If you do

wish to alter the configuration or operation of

not

the server, do nothing and skip to step 7 below.

6-2 Shutting Down and Restarting

5. If you do press ✔ before the countdown of 10 seconds is completed,
you will be prompted for the control panel password if you have
set one. (See “Change Password” in the table on page 3-6.)

Enter Password:

The first character position on the second line of the display is
flashing. To specify each character, you may:

• Press ▲ (up button) on the control panel to cycle through

each letter of the alphabet and each digit.

• Press ▼ (down button) on the control panel to cycle through

each letter and digit in the opposite sequence.

• Accept the character by pressing ✔. The next character

position flashes. Specify that character in the same way.

• You may go back (left) by pressing ✘ for each character until

the needed character is flashing. Then press ▲ or ▼ to
change it.

When the password is complete, press ✔ at the first blank
character position.

6. The control panel display alternates the following instructions for
setup mode:

Use Ç or

È

key

to move up/down

Use ✘ to cancel
Use ✔ to select

Press any control panel button to proceed with setup mode, and
refer to page 3-1 for more information on control panel usage.
Return to step 7 below after you complete the setup mode tasks.

7. Startup will continue until the server is ready for normal
operation, which is described on page 6-4.

During this time, the server establishes the link speed—10 or
100 megabits per second—and duplex setting—full or half—to
match the attached network.

Shutting Down and Restarting 6-3

Normal Operating State

When the server has been initialized and the file system is ready,
the server is ready for client access or for further configuration.
The following are indicators of normal operation. Refer to the front
view illustration on page 6-2.

The main power light above the power switch is on.

•

The drive power lights on operating drives are

•

drive activity lights flash when data is read or written.
The control panel displays the server name on the first line and

•

alternates on the second line between the date and time,
whether there are any alerts to read, and the IP address.
Examples:

HPHDSERV345ABC

Tue Jun 1 14:59

HPHDSERV345ABC

no alerts

HPHDSERV345ABC

192.168.001.001

It is normal for the IP address to
password is currently set.

It is
server is inaccessible in this case.

The link/activity light above the control panel display is

•

when the network link is established. It
transmitted or received.

normal for the IP address to be

not

not shown if
password is set

be shown if a control panel

not

000.000.000.000

blinks

green

and the

for each packet

. The

green

The server is accessible over the network to client users using

•

standard network file system protocols. The server can be
administered using the embedded HD Server Admin (with a
web browser). For network setup and administration refer to
chapter 4. For client access see chapter 5, “Setting Up Client
Access”.

If your server deviates from the above conditions after it has been
set up, see chapter 11, “Resolving Problems with Your Server”.

6-4 Shutting Down and Restarting

Shutting Down, Restarting, Cycling Power

The various types of restarting described in this section contain
references to operating states as described on page 6-10.

CAUTION!

Shutdown

Procedures

Note

Switching the server’s power

❏

appropriate shutdown procedure can result in lost user data.
Always make sure it is safe to cycle the power before doing so.
Alert users that the server will be off line (inaccessible) while
shut down; then complete the shutdown procedure before
switching off power.

The shutdown procedures are used to disconnect client sessions and
to halt server operation, and are part of other procedures
recommended in this manual. The methods available to you, listed
below, depend on the state of the server.

Before doing any of the methods listed below, notify users that

❏

the server will be off line and recommend they close all files.
From the initialization state, use the control panel’s setup

•

mode. Scroll to the
confirm with ✔ again.

From the normal operating state, you can use HD Server

•

Admin’s

Shutdown and Restart

Configuration Æ Shutdown/Restart

Shutdown Server

and

without following the

off

parameter. Press ✔ and

[Apply]

.

page. Click

From the normal operating state, you can use the control

•

panel’s view mode. Press ✔ twice. Use ▲ or ▼ to scroll to the

Shutdown Server

When the server is shut down, it is halted with the control panel
displaying
can either restart it by pressing ✔, or you can switch the power off.

Power off or ✔ to restart

parameter. Press ✔ and confirm with ✔ again.

until you take action. You

Shutting Down and Restarting 6-5

Restart

Procedures

The restart procedures are used to effect network setup changes,
and are part of other procedures recommended in this manual.
The methods available to you, listed below, depend on the state of
the server.

From the normal operating state, you can shutdown and

•

immediately restart the server using HD Server Admin’s

Configuration Æ Shutdown/Restart

and

Restart

From the shutdown state, you can restart the server at the

•

control panel by pressing ✔ when it displays

to restart

From fault conditions that halt or freeze the server, it will

•

automatically restart if the
enabled. If the parameter is disabled (as it is by default) or
auto-restart has occurred three times, then the server halts and
displays a message on the control panel instructing you to

Power off or ✔ to restart

From fault conditions causing HD Server Admin to be

•

unavailable, perform the shutdown or power cycle procedure
from the control panel (see those procedures in this section).

[Apply]

.

.

Automatic Restart

.

page. Click

Power off or ✔

parameter is

Shutdown and

Power Cycle

Procedure

CAUTION!

After restarting, the server performs the initialization process,
described starting at step 3 in “Startup Steps” on page 6-1.

Use the power cycle procedure only when necessary to replace failed
components or to move the server to another physical location or
network location (that is, to connect a network cable). Hard disk
drive modules can be replaced using just the shutdown procedure.

Switching the server’s power

❏

appropriate shutdown procedure can result in lost user data.
Always make sure it is safe to cycle the power before doing so.
Alert users that the server will be off line (unavailable) while
shut down; then begin the shutdown procedure before switching
off power, as described here.

1. Perform a shutdown procedure using one of the methods
described in “Shutdown Procedures” on page 6-5.

2. When prompted
display, press the power switch to switch power off.

3. When ready to restart the server (at least 10 seconds later, so that
the disk drives stop spinning), switch on the power switch and
follow the initialization process starting at step 3 on page 6-1.

Power off or ✔ to restart

without following the

off

on the control panel

6-6 Shutting Down and Restarting

Reset to

“First Time”

Defaults

Procedure

Once the server has been installed, its configuration can be changed
by using the control panel during initialization or by using
HD Server Admin after initialization. But if your changes produce
errors so serious that you cannot succeed in changing back to a
working configuration, then you can return to the networking
configuration for the first-time installation by using this procedure.
You may also need this procedure if you redeploy the server (and
you may need to recreate the volume, per page 4-9).

This operation does

affect the file system. It does

not

change the

not

current configuration of the volume, shares, users, groups, and
backup schedule.

This procedure must be done from the initialization state, at the
control panel, as follows:

1. Restart the server. When the control panel displays

enter Setup Mode

When prompted

2. Use the ▼ button to scroll to the

, press ✔ before the countdown completes.

Use ✔ to select

, press ✔ again.

Reset Defaults

Press ✔ to

parameter and

press ✔.

3. When prompted

4. When prompted

Press ✔ to reset network settings

Turn off and restart server

, press the power

, press ✔.

switch to switch power off.

5. Wait 10 seconds for the disk drives to stop spinning. Then switch
on the power switch. Follow the initialization process starting at
step 4 on page 2-8—as if you are installing a server for the first
time.

The resulting default settings are described in the following table.

Shutting Down and Restarting 6-7

What is Reset by “Reset Defaults”?

What is reset? Where can you set it? To what default is it reset?

IP Method

IP Address

Subnet Mask

Control panel in setup mode
HD Server Admin:

ConfigurationÆNetworkÆTCP/IP

Control panel in setup mode
HD Server Admin:

ConfigurationÆNetworkÆTCP/IP

Control panel in setup mode
HD Server Admin:

ConfigurationÆNetworkÆTCP/IP

This parameter returns to a forced
choice; it cannot remain defaulted.

000.000.000.000
You are prompted to specify an
address during initialization; the
default is an illegal address.

Default depends on class (A, B, C,
D) of IP address when set.

Control panel in setup mode

Default Gateway

HD Server Admin:

000.000.000.000 (no gateway)

ConfigurationÆNetworkÆTCP/IP

Link Speed Control panel in setup mode Auto

Domain (DNS)

DNS Server
(Primary)

DNS Server
(Secondary)

HD Server Admin:
ConfigurationÆNetworkÆTCP/IP

HD Server Admin:
ConfigurationÆNetworkÆTCP/IP

HD Server Admin:
ConfigurationÆNetworkÆTCP/IP

(blank)

0.0.0.0 (cleared)

0.0.0.0 (cleared)

Workgroup/
Domain

Passthrough
Authentication
Server Name

Passthrough
Authentication
Server IP

Primary WINS
Server

NetBIOS Node Type

Automatic Restart

Server name

Location

HD Server Admin:
ConfigurationÆNetworkÆMicrosoft Networking

HD Server Admin:
ConfigurationÆNetworkÆMicrosoft Networking

HD Server Admin:
ConfigurationÆNetworkÆMicrosoft Networking

HD Server Admin: ConfigurationÆNetwork

Æ

Microsoft Networking

HD Server Admin:
ConfigurationÆNetworkÆMicrosoft Networking

Control panel in setup mode
HD Server Admin:

ConfigurationÆGeneralÆAutomatic Server
Restart

HD Server Admin:
ConfigurationÆGeneralÆSystem Information

HD Server Admin:
ConfigurationÆGeneralÆSystem Information

WORKGROUP

(blank)

0.0.0.0 (cleared)

0.0.0.0 (cleared)

B-node

Off (disabled)

HPHDSERV######
(last 6 digits of the MAC address)

(blank)

6-8 Shutting Down and Restarting

What is reset? Where can you set it? To what default is it reset?

Contact

Phone

HD Server Admin:
ConfigurationÆGeneralÆSystem Information

HD Server Admin:
ConfigurationÆGeneralÆSystem Information

Asset# SNMP

Support URL

HD Server Admin:

ConfigurationÆGeneralÆSystem Information
Default URL SNMP
Management server

URL

Time Zone

Automatically adjust
clock for daylight
savings

SNMP Enabled

GetCommunityName

SNMP

HD Server Admin:

ConfigurationÆGeneralÆDate & Time

HD Server Admin:

ConfigurationÆGeneralÆDate & Time

HD Server Admin:

ConfigurationÆNetworkÆSNMP

HD Server Admin:

ConfigurationÆNetworkÆSNMP

set

set

set

(blank)

(blank)

(blank)

(blank)

(blank)

(blank)

-08:00 (Pacific Time)
(Date and Time displayed reflect
any time zone change.)

Enabled

Yes (enabled)

Public
Private

SetCommunityName

TrapCommunityNameHD Server Admin:

SNMP Alerts

Authentication Alerts

Tr ap De st i na ti on

HD Server Admin:

ConfigurationÆNetworkÆSNMP

ConfigurationÆAlertsÆSNMP

HD Server Admin:

ConfigurationÆAlertsÆSNMP

HD Server Admin:

ConfigurationÆAlertsÆSNMP

SNMP

set

HD Server Admin:

Private

Public

Enabled

Disabled

(1–4 blank)

ConfigurationÆAlertsÆSNMP
Email Alerts HD Server Admin: ConfigurationÆAlertsÆEmail Disabled
Outgoing Mail

(SMTP) Server
Recipient Mail

Address
Event Logging

Threshold

HD Server Admin: ConfigurationÆAlertsÆEmail (blank)

HD Server Admin: ConfigurationÆAlertsÆEmail (blank)

HD Server Admin: ConfigurationÆAlertsÆEvent

Logging Threshold

Warning

Shutting Down and Restarting 6-9

Summary of Operating States

State Tasks You may Perform or Behavior in the State

Automatically enter normal operating state if IP address is already set.
Automatically effect network setup changes made in HD Server Admin.
Enter setup mode on control panel.

Initialization State

Normal Operating State

Fault States

Reset Defaults

Enter boot mode on the control panel to select the alternate firmware version.

First-time installation:
First-time installation:

Use HD Server Admin for monitoring, for setting up users and network
configuration, for performing backups and restores, and for other
administration and configuration tasks.

Serve network clients.
Check alerts on control panel.
Shut down server using control panel or HD Server Admin.
Restart server from control panel (or automatically after shutdown from

HD Server Admin).
If control panel displays

switch off power and call for support.
If the normal control panel display freezes or another critical error occurs or

FAULT

then auto-restart if so configured. If auto-restart is not configured or three
auto-restarts have occurred, then the server will halt until power is cycled.

appears, then an alert is sent and an error is logged. The server will

using setup mode on control panel.

Automatically be prompted for IP address setting.
Automatically run HD Server Admin’s install wizard.

FAIL

, note the error code displayed with it, and then

Remove and insert hard drives for expansion or repair.

Shutdown State
(with Power On)

Power Off State

Restart server from control panel.
Switch power off.
Attach network cable.
Add internal tape drive module or external tape drive.
Replace server module and other failed components.
Remove and insert hard drives for expansion or repair.

(This can also be done during shutdown state.)

The initialization state is described starting at page 6-1, and the
normal operating state is described on page 6-4. The server should
be shut down before power is switched off; these procedures are
described on page 6-5. Restarting the server, so that it reenters the
initialization state, is described on page 6-6.

6-10 Shutting Down and Restarting

Adding Hard Disk Drives

You can upgrade the server’s capacity by adding hard disk drive
modules, for a total of six per HD Server. You can also replace
existing drives with higher-capacity drives. This chapter describes
how to install and incorporate an additional drive into your file
system, either as a spare or as part of the RAID volume. If you are
replacing a drive, either to repair or to upgrade the capacity of all
your drives, then see chapter 11, “Resolving Problems with Your
Server”, for drive removal. Then return to this chapter for the
procedure to install the replacement drive.

7

Hard Disk Drive Modules Available

Notes ❏

❏

HP Product Name Product Number

HP 9.1 GB Hot Swap Ultra Fast&Wide SCSI-2 Disk Module D4289A*
HP 9.1 GB 10K rpm Hot Swap Ultra Wide Disk Module D6019A*
HP 18.2 GB Hot Swap Ultra Disk Module D5039A*
HP 4.2 GB Hot Swap Ultra Fast&Wide SCSI-2 Disk Module D3583C*
HP 4.2 GB 10K rpm Hot Swap Ultra SCSI Disk Module D4903A*

*

Letter suffix may increment

When used in the HD Server, these modules cannot be hot
swapped while serving users. They only can be “warm
swapped”, following a shutdown, with the power on or off.

The RAID volume capacity is limited by the size of the smallest
drive. For example, if the existing drives are HP D4289A

9.1-GB models, then adding an HP D5039A 18.2-GB model will
utilize only 9.1 GB of the available disk space. Adding an
HP D3583C 4.2-GB model will force all drives in the volume to
use only 4.2 GB.

Adding Hard Disk Drives 7-1

Install the Drive Module

Most of the documentation that accompanies your newly purchased
module is related to other products in which it may be installed. For
the HD Server, use the following installation instructions instead.

To use a replacement that is on hand, also use these instructions.

CAUTION!

Disk drives are more susceptible to shock, vibration, and
electrostatic discharge when they are not installed in the server.

To avoid physical damage:

❏

Hard disk drives are very susceptible to mechanical shock and
can be damaged by a drop as short as one-quarter of an inch.
Take care when unpacking and handling the disk drive. If the
drop would crack an egg, it will probably damage the drive.

To avoid electrostatic damage:

❏

Protect the hard disk drive from static electricity by leaving it
in its anti-static bag until you are ready to install it. Before
handling the hard disk drive module, touch a grounded
unpainted metal surface (such as the rear sheet-metal surface
on the HD Server) to discharge static electricity. When you
remove the drive module from the anti-static bag, handle it only
by the frame or tray.

Do not touch

the electrical components. Place the module on the

anti-static bag whenever you set it down.

Installation Steps

To avoid damage to the SCSI connection:

❏

Do not touch the SCSI edge connector pins; the oils on your skin
could weaken the contact.

1. Notify users of the interruption in service while the server is
shut down, and recommend that they close all files. It may take
one or two hours to complete an expansion of the volume. If the
drive is not immediately added to the volume or if it is added as
a spare, the interruption instead may take several minutes
only.

7-2 Adding Hard Disk Drives

2. Shut down the server and leave the power on, using one of the
following methods. (If the server is

powered on, skip this step.)

not

• Use the control panel’s view mode, as follows: Press

twice. Use the ▲ or ▼ button to scroll to the

Server

• Use HD Server Admin’s

Shutdown/Restart

[Apply]

parameter. Press ✔ and confirm with ✔ again.

Configuration Æ

page. Click

Shutdown and Restart

.

Shutdown

✔

and

The server will halt and display on the control panel:

Power off or
✔ to restart

3. Unlock the drive keylock if necessary (see illustration below). The
unlocked position is marked beside the keylock—pointing toward
the right side of the server.

Drive

keylock

Removing the filler panel

4. Remove the filler panel from the drive slot by pulling it straight

CAUTION!

❏

5. Unpack the new disk drive module if necessary. Remove the

out (see illustration above).
Keep the filler panel. To properly operate the server in the

future without a drive in the slot, the slot must again be covered
with the filler panel.

plastic shipping plug from between the drive lever and the locking
tab by pulling it out.

Adding Hard Disk Drives 7-3

6. On the drive module, press the locking tab down while you pull
the drive lever out and fully up. The locking pin on the top of the
drive fully retracts to allow insertion into the slot.

Unlocking the
drive lever.

(If you have removed the drive module from another slot or
another server, rather than from the shipping box, the drive
lever may already be in this position.)

7. Holding the module only by its plastic front bezel and the metal
tray, slide the module slowly into the slot until it stops, at the end
of the drive lever. The module remains extended about 5 mm or

0.2 inches from the adjacent surfaces in this position. See the
illustration below.

With drive lever pulled
out, slide module into slot
until it stops.

7-4 Adding Hard Disk Drives

8. Press the drive lever down until it latches. The module fully
engages, while the locking tab and pin snap into place. Both the
front of the module and the drive lever are flush with the adjacent
surfaces in this position.

Pushing down the drive
lever to snap module
into place.

9. Lock the drive keylock if desired to prevent drive removal. The
locked position is marked beside the keylock—pointing toward
the top of the server.

Adding Hard Disk Drives 7-5

Startup and Configuration

1. The startup procedure depends on whether the server is
powered

• If the server is being installed and started for the first time,

go now to the installation procedure on the
sheet, or in this manual go to “Connecting and Starting Up”
on page 2-8 and continue with the procedures in chapter 2.

Because your server was initialized with the drives
installed at the factory, you must configure the new drives.
You will find the procedure in chapter 4 in the section “Set
Up Disks” on page 4-7.

, or is powered on but idling in the shutdown state.

off

Quick Setup

• If the power is

and the server has already been installed,

off

restart the server by switching the power on. Allow the
server to fully initialize, and skip to step 2.

• If the power is on and the control panel displays the

following:

Power off or
✔ to restart

Then start up the server by pressing the ✔ button on the
control panel. Allow the server to fully initialize. The
volume in its previous state is now available to clients
again.

2. From the normal operating state, use a browser at a network
workstation to start up HD Server Admin. See “Using a Web
Browser on the Network” on page 4-1 and “Setup with HD Server
Admin” on page 4-3.

3. Select the

Configuration

tab and select the

Disk Setup

button.
Click on a disk drive in the diagram to get status information.
Your new disk drives will appear in their slots as unused and
unconnected to the volume. They will serve clients after you
perform one of the procedures in the sections on page 7-7 to give
each drive a role as part of the RAID volume or as a hot spare.

4. After giving the drive a role in the volume using either of the
procedures on page 7-7, notify the clients that the volume is
available in its expanded or more fully redundant status.

7-6 Adding Hard Disk Drives

Add Disk Drives

to the Volume

On the
and click the
available, select all to be added. Click
selections are correct and click

Disk Setup

page, select the volume or an unused disk drive

[Expand Volume]

button. If multiple drives are

[Finish]

[Next>]

.

. Confirm the

Note ❏

Add a Disk Drive

as the Hot Spare

Any previous contents of the added drives will be lost when they
are reformatted.

The data in the volume will be redistributed over the increased
number of drives. This may take one or two hours to complete. The
volume will be on line—accessible to the administrator and
clients—during this time. However, file access may be slower.

On the diagram, the added drives will be connected to the volume
with solid lines.

Only one drive can be configured as a hot spare.
On the

[Add Spare]

the selection is correct and click
On the diagram, the hot spare will be connected to the volume with

a dotted line.
Once you have added the hot spare as described in this section,

there are two ways that it may in the future be used in the volume:

Disk Setup

button to make it the spare drive. Click

page, select the unused disk drive. Click the

. Confirm

[Finish]

[Next>]

.

If a drive that is part of the volume should fail, the spare disk

•

drive automatically will be activated and will replace the failed
disk drive. This takes place without degrading service to clients.
On the diagram, the status of the drive will be shown as failed.
Replace it at a convenient time using this same procedure, “Add
a Disk Drive as the Hot Spare”.

You may change the installed disk drive from its role as a spare

•

to become part of the volume, using the procedure “Add the
Spare to the Volume” on page 4-9.

In both cases, you will no longer have the extra redundancy of a
spare in case of a drive failure. Use the procedures in this chapter to
add another spare.

Adding Hard Disk Drives 7-7

7-8 Adding Hard Disk Drives

Adding a Tape Drive

HP J3291A SureStore HD Server 4000 includes a DAT40i DDS-4
internal tape drive. To use the internal tape drive, proceed directly
to chapter 9, “Backing Up and Restoring Files”. You may also
attach one external tape drive; see “External tape drives” below.

HP J3290A or HP J3292A SureStore HD Server 4000 can be
upgraded with internal and/or external backup products as follows:

Tape drives dedicated to the HD Server, using the backup and

•

restore features included with the HD Server:
Internal tape drives to install into the server:

8

HP Product Name Product Number

HP SureStore DAT24i DDS-3 drive

(and 68-pin female to 50-pin female SCSI adapter)

HP SureStore DAT40i DDS-4 drive C5686A*

*

Letter suffix may increment

External tape drives to attach to the server:

HP Product Name Product Number

HP SureStore DAT24e DDS-3 drive C1556D*
HP SureStore DAT40e DDS-4 drive C5687A*
HP SureStore DLT40e C1579A*
HP SureStore DLT70e C5658A*
HP SureStore DLT80e C5726A*

*

Letter suffix may increment

Network Backup: Back up and restore volumes and files in the

•

HP SureStore HD Server 4000, as you would any other network
file server that does not use an agent. The remainder of the
chapter is inapplicable.

C1555D*
(and 5064-4688)

Adding a Tape Drive 8-1

Installing an Internal Tape Drive

You can install a tape drive listed in the “Internal tape drives” table
on page 8-1.

CAUTION!

Steps

To avoid damage:

Verify that the server’s power cords are disconnected before you

❏

do step 10 below.
Protect the tape drive from static electricity. Before handling

❏

the tape drive, touch any unpainted metal surface (such as the
grounded rear sheet-metal surface on the HD Server) to
discharge static electricity. Before installing the tape drive
module, touch an unpainted metal surface on the drive.

1. Unpack the tape drive product. Verify that you have the
following components. Other materials are not applicable to the
HD Server.

• Tape drive

• Tray for L Series

• Four Phillips screws (in bag)

•

Optional:

Power extension cable (see step 17)

• Data cartridge: DDS-3 for DAT24i, DDS-4 for DAT40i

• DDS cleaning cartridge

• Customer Care and warranty

•

Installation Guide.

Useful instructions include:

• Checking the drive’s SCSI ID

• Attaching the L-series mounting tray

• Attaching the SCSI cable and power cable extension

• Loading and unloading a cartridge

Other instructions are not applicable to the HD Server.

• Electronic

User’s Guide

on

HP SureStore Tape CD-ROM.

Useful instructions include:

• Items listed above for the printed

Installation Guide

• Cleaning with the DDS cleaning cartridge
Other instructions are not applicable to the HD Server.

2. Assemble the following tools:

• Torx #15 driver for enclosure filler panel

• Flat-blade screwdriver for opening enclosure side door

• Phillips screwdriver for attaching drive mounting tray

• HD Server’s enclosure key for opening the keylock

Note:

SCSI ID 3

3. On the rear of the tape drive, ensure that its SCSI ID is set to 3.
Refer to the electronic

CD-ROM

8-2 Adding a Tape Drive

User’s Guide

for instructions.

on the

HP SureStore Tape

4. Attach the tape drive into the L-series mounting tray: Use the four
Phillips screws provided in the screw kit. Use the topmost
mounting holes in the tray. The tray extends from the back of the
tape drive. See the illustration.

Tape drive

Tray

Secure screws in upper
mounting holes.

WARNING!

5. If the server is

powered on, skip to step 9.

not

6. Notify users of the interruption in service while the server is shut
down. Recommend that users close all files.

7. Shut down the server, using one of the following methods.

• Use the control panel’s view mode, as follows: Press ✔twice.

Use the ▲ or ▼ button to scroll to the

Shutdown Server

parameter. Press ✔ and confirm with ✔ again.

• Use HD Server Admin’s

Shutdown/Restart

[Apply]

.

page. Click

Configuration

Shutdown and Restart

Æ

and

8. When you see the following display on the control panel, use the
power switch to switch the server’s power

off

.

Power off or
✔ to restart

9. Disconnect both power cords from the rear of the server.
Never open the side door of the enclosure when power cords are

❏

attached. You risk electrical shock even when the power switch
is

.

off

10. Use the server’s key to unlock the enclosure keylock if necessary.

(See illustration on page 2-7.)

Adding a Tape Drive 8-3

11. Remove the front bezel from the server: Grasp the indentations
at the sides near the top of the bezel. Pull the top forward,
swinging it down to clear the retaining clips at the bottom of the
enclosure. Lift the bezel away from the enclosure and set aside.

Removing the
front bezel.

12. Open the side door: Loosen the door mounting screws using a flat­blade screwdriver. The screws remain attached to the door. Swing
the door open, away from the front of the server. (See the
illustration below.) For the most working space, you may lift the
door up and off the enclosure at the rear, and set it aside.

Opening the
side door,
once the front
bezel has
been
removed.

8-4 Adding a Tape Drive

13. Remove the filler panel covering the tape drive slot at the front of
the server (illustrated below), using a Torx #15 driver to remove
the two screws. Reserve the screws for attaching the tape drive.

Remove
screws
here.

CAUTION!

Keep the filler panel. To properly operate the server in the

❏

future without a tape drive in the slot, the slot must again be
covered with the filler panel.

14. Insert the tape drive module (consisting of the tape drive in its
tray) into the uncovered tape drive slot at the front of the server.

The tray must fit between two sheet metal guides at both sides
of the enclosure. If the tray does not slide easily, it may not be
inside the guides. When the tray is fully inserted, its front holes
align with the holes in the metal front of the enclosure.

Slide tray
between
sheet metal
guides.

Adding a Tape Drive 8-5

15. Use the Torx #15 screws that you removed with the filler panel in
step 13 above, to secure the tape drive module to the enclosure.

16. Inside the enclosure at the rear of the tape drive, attach the SCSI
cable connector labeled “Tape” to the SCSI connector or adapter
at the back of the drive. (“Tape” faces upward.) Push on the white
tab to slowly and firmly push the connector. (See illustration
below.) When fully secured, the two levers at the sides of the
connector will pop outward.

Attach SCSI
cable
connector:

Do not push on
side levers.

Push on
white tab.

If installing an HP DAT24i drive, a 68-pin female to 50-pin
female SCSI adapter is required. You can order HP part
number 5064-4688.

CAUTION!

❏

Do

push on the levers to secure the SCSI connector. Push on

not

the back of the connector on the SCSI cable instead. Care and
firmness are required due to the large number of small pins.

8-6 Adding a Tape Drive

17. Inside the enclosure, find the unattached connector on the power
cable (

the connector at the end of the cable that is used for the

not

server module above the tape drive). Attach it to the power
connector to the right of the SCSI connector.

If installing an HP DAT24i tape drive, the power extension
cable found in the tape drive packaging may help you fit the
power cable. See the illustration below.

Server
power
cable

Tape drive
power
connector
or
extender

18. Reinstall the side door by reversing the actions you performed in

19. Reinstall the front bezel by reversing the actions you performed

20. Lock the enclosure keylock if desired to prevent removing

21. If the server has not yet been installed, go now to the installation

22. On the rear of the server, reattach the power cables.

23. On the front of the server, switch on power and verify normal

24. Refer to chapter 9 for configuration of backup functions.

Note ❏

step 12 above.

in step 11 above.

components inside the enclosure.

procedure on the

Quick Setup

guide, or in this manual go to
“Connecting and Starting Up” on page 2-8 and continue with
chapter 2.

operation (page 6-4). Notify users that file service is resumed.

Tape drives must be cleaned regularly for reliable service.
Follow cleaning instructions in the electronic
the

HP SureStore Tape CD-ROM

.

User’s Guide

on

Adding a Tape Drive 8-7

Attaching an External Tape Drive

You can install an tape drive listed in the “External tape drives”
table on page 8-1.

1. Unpack the tape drive product. Verify that you have the
following components. Other materials are not applicable to the
HD Server.

• Tape drive unit

• SCSI terminator attached to back of unit, or separately

available.

• SCSI cable

• Power cord

• Data cartridge: DDS-3 for DAT24i, DDS-4 for DAT40i, or

DLT tape IV for DLT products

• Cleaning cartridge

• Customer care and Warranty

• Electronic

User’s Guide

Useful instructions include:

• Ordering Information

• Loading and unloading a cartridge

• Cleaning with the cleaning cartridge

Other instructions are not applicable to the HD Server.

on

HP SureStore Tape CD-ROM.

2. If the server is

powered on, skip to step 6.

not

3. Notify users of the interruption in service while the server is shut
down. Recommend that users close all files.

4. Shut down the server, using one of the following methods.

• Use the control panel’s view mode, as follows: Press

twice. Use the ▲ or ▼ button to scroll to the

Server

• Use HD Server Admin’s

Shutdown/Restart

[Apply]

parameter. Press ✔ and confirm with ✔ again.

Configuration Æ

page. Click

Shutdown and Restart

.

Shutdown

✔

and

5. When you see the following display on the control panel, use the
power switch to switch the server’s power

off

.

Power off or
✔ to restart

6. Remove the SCSI terminator from the SCSI connector on the rear
of the server, if it remains installed. Reserve the terminator.

Note:

SCSI ID 5

8-8 Adding a Tape Drive

7. On the tape drive unit, set its SCSI ID to 5. Refer to the electronic

User’s Guide

on the

HP SureStore Tape CD-ROM

for instructions.

8. Attach one end of the SCSI cable accompanying your tape drive
to the rear of the tape drive unit.

9. Attach the other end of the SCSI cable to the SCSI connector on
the rear of the server. If it does not have the correct connector,
refer to the “Ordering Information” in the electronic
on the

HP SureStore Tape CD-ROM

for the correct cable.

User’s Guide

10. Ensure that a SCSI terminator is attached to the tape drive unit
(or the end of the SCSI bus). The terminator you remove from the
HD Server’s SCSI connector (HP part no. 5063-5324) may be
moved to the tape drive. Otherwise, you may use the SCSI
terminator attached to the rear of the tape unit (shown below).

SCSI connector with
terminator installed.

11. If the server has not yet been installed, go now to the installation

12. Attach the power cord to the tape drive unit and to a power source.

13. On the front of the server, switch on power and verify normal

14. Refer to chapter 9 for configuration of backup functions.

Note ❏

procedure on the

Quick Setup

guide, or in this manual go to
“Connecting and Starting Up” on page 2-8 and continue with
chapter 2.

Power up the unit (

before

switching on the server’s power).

operation (page 6-4). Notify users that file service is resumed.

Tape drives must be cleaned regularly for reliable service.
Follow cleaning instructions in the electronic
the

HP SureStore Tape CD-ROM

.

User’s Guide

on

Adding a Tape Drive 8-9

Using Network Backup with the HD Server

HP SureStore HD Server 4000 supports share access for network
backup applications. It does
applications as some PC-based servers can run.

run an agent for backup

not

8-10 Adding a Tape Drive

Backing Up and Restoring Files

This chapter describes how to use an installed tape drive to back
up files stored on the server and to restore files to the server.
It includes:

Using an internal or external HP DAT or DLT tape drive

•

Using tapes

•

Scheduling backups

•

Making a disaster recovery tape backup

•

Restoring specific file requests

•

Restoring the entire volume from backup

•

9

Internal and

External Tape

Drives

Share access to the HD Server allows it to be backed up using a
network backup process. A network drive can be mapped to any
share on the HD Server (including the entire volume, if available as
a share) for backup purposes.

Using an Installed or Attached Tape Drive

The HP SureStore HD Server 4000 provides a backup and restore
facility for tape drives installed in the server (internal drive) and/or
attached to its SCSI connector (external drives). See chapter 8 for
the drives available and for installation instructions. One model of
HD Server, product number HP 3291A, has an HP DAT 40i internal
DDS-4 tape drive already installed.

Backing Up and Restoring Files 9-1

Capacity

Each DAT or DLT tape drive has a nominal capacity that assumes
an estimate of a 2-to-1 compression ratio.

For example, the HP DAT40i has a native capacity of 20 GB.
If the compression of the files you back up on it is actually 2:1,
then 40 GB will fit. Actual compression will vary.

Since each backup on the HD server can use only one tape, you may
not be able to back up the entire file system at a single time. (You
can schedule up to eight different backups, each comprising a
portion of the file system.)

For example, if your server uses six 9-GB disk drives, with the
sixth drive as a spare, the storage capacity of your RAID volume
is approximately 4 times 9 GB, or 36 GB (since RAID 5 uses the
equivalent of one drive for redundancy). A file system that fills
all capacity on the server
tape if compression is used and reaches the 2:1 ratio.

If you convert the spare to a sixth drive and fill it, then you
must ensure that you have the tape capacity of 5 (6 drives
minus 1 for RAID) times 9 GB, or 45 GB with enough
compression, before you include the entire file system on one
tape.

therefore fit on a single 40-GB

may

Reliability

Frequent causes of restore failures are blank and damaged tapes.
Another is that the desired file cannot be found on the tape. Some
preventions are the following:

Correct handling of the tape on insertion and ejection.

•

Never use force in inserting cartridges. Place it squarely in the
slot and push it gently in the middle until the mechanism pulls
in the cartridge.

Correct storage of the tape.

•

Heat, condensation, dust, and magnetic fields damage data
cartridges. Put cartridges in their protective cases when
removed from drive. Store away from heat, dust, and magnetic
sources. Do not pile a tape label upon another label.

Useful life of the tape.

•

Consult the documentation for the tape to understand the tape’s
useful life. Count usages by repositions of the drive mechanism
on the tape. Consider the humidity as well as the temperature
of your storage environment.

9-2 Backing Up and Restoring Files

Cleaning of tape heads.

•

See “Maintaining Tape Drives” on page 9-3.
Labeling and rotation of the tapes.

•

Use a tape handling routine that is easy to follow. Use a tape
labeling routine that assures you can find the correct tape for a
particular day and for the files needed. Use a tape rotation
strategy that provides for several generations of files and server
configuration backups, and for periodic off-site storage.

Maintaining Tape

Drives

CAUTION!

CAUTION!

Tape drives must be cleaned regularly with a cleaning cartridge to
maintain the integrity of your backup data. If you installed the
HP SureStore tape drive, clean them as advised in the “Cleaning”
section in the electronic

CD-ROM

that accompanies your HP tape drive. If your

User’s Guide

on the

HP SureStore Tape

HP SureStore DAT drive was preinstalled, use the instructions in
this section.

Recommended Cleaning Frequency

Number of DDS Cartridges Used Each Day

1234+

Every 8 weeks Every 4 weeks Every 3 weeks Weekly

You should also clean the tape heads if the media caution signal

❏

(flashing amber

Clean

light) is displayed on the tape drive.

Cleaning Cartridges

Use only an HP cleaning cartridge to clean the tape heads.

❏

Do

use swabs or other means of cleaning the heads.

not

The cleaning cartridge uses a special tape to clean the tape heads.
A cleaning cartridge can only be used 50 times or as instructed on
the cartridge packaging. When the cartridge runs out of tape,
discard it and use a new one.

Cleaning Procedure

1. Insert a cleaning cartridge into the tape drive. The drive

2. Remove the cleaning cartridge from the tape drive and mark it

automatically loads the cartridge and cleans the heads.
The cartridge ejects at the end of the cleaning cycle,

approximately 30 to 60 seconds. If the cartridge ejects in less
than 20 seconds, it has probably expired. In this case discard it
and repeat this step with a new cartridge.

with the number of times it has now been used.

Backing Up and Restoring Files 9-3

Discard it after you have used it 50 times, or as instructed on
the packaging.

Specifying and Scheduling a Backup

Use a web browser at a network workstation to start HD Server
Admin. See page 4-1 to page 4-4.

Specify What to

Back Up

Click the
page, select a button from the row across the top as follows. (The

Backup

To specify a backup to be done once and immediately, click the

•

Backup

To specify a backup to be scheduled for a future time, whether

•

once or every week, click the

Backup/Restore Æ Schedule

click the

You can specify the entire volume or a portion of the file structure
for a backup tape. Since each backup uses exactly one tape, how
much of the file system can be included depends on the capacity of
the tape and the file space used by the files. (See “Capacity” on
page 9-2.) You may need to break up the file system into multiple
backup specifications. For each one:

1. On the file system display, you will see the c volume, which
contains all directories for your shares and a directory for the
system files. Select c to open it to browse those directories. Use
the Up button to navigate “up” the file hierarchy; select a
directory to browse “down”.

Backup/Restore

button is initially selected.)

button to access the

button to access the

[Edit]

tab. To access the appropriate backup

Backup/Restore Æ Backup

Schedule

page. Select a schedule entry and

button, to access the

Schedule Entry

page.

page.

(Above the c volume is shown the server name. Since c is the
only volume, specifying the server is the same as specifying c.)

2. Specify one or more directories for backup by filling the
checkboxes.

• Specifying a directory specifies all files and directories

• You may specify a combination of individual files and

• Files are stored relative to their parent directory. The path

9-4 Backing Up and Restoring Files

within it.

directories, contained within the current directory.

of the parent of the selected files or directories is not stored.

Note:

One Tape Only

You cannot change tapes during a backup of this server, so you

❏

must specify a set of files that will fit on one tape. Your file
system may be too large to fit on a single tape. See “Capacity”
on page 9-2 for further information. Use backup schedules to
back up different file sets at different times.

See also “Making a Disaster Recovery Backup Tape” on
page 9-7 for an additional backup recommendation, which may
or may not fit on the same tape.

Specify Options

On the
the

[Edit Options]

Backup

page or

Schedule Entry

button to access the

page (see page 9-4), click

Backup Options

page.

Drive Select

The HD Server 4000 may have up to two tape drives attached. One
can be internally installed and one can be externally attached to the
SCSI connector at the rear of the server. The default selection is

“

Drive 1

For the option

”.

Drive Select

, select

Drive 1

or

Drive 2. Drive 1

selects
the tape drive with SCSI ID 3 (the internal drive as recommended
for installation), and

Drive 2

selects the tape drive with SCSI ID 5

(the external drive as recommended for installation).
See chapter 8 for installing internal and external tape drives.

Tape Catalog

Check this box to make a listing of the files as they are backed up on
the tape. Specify a disk file to store this listing. It can help in
documenting your backup tapes. (You may also create a tape
catalog by reading the tape afterward, by using “Tape Catalog”
under the Utilities button.)

It is recommended that you create a structure and naming
convention for catalog files, especially for off-site storage.

Backing Up and Restoring Files 9-5

Compatibility Mode

If you will need to restore this server’s tapes to servers other than
an HP SureStore HD Server 4000, and the utilities can restore the
“ustar” or “pax” format, then select

Compatibility Mode

.

Tapes made either in compatibility mode or in the default with the
mode disabled, can be restored in an HP SureStore HD Server 4000.
Tapes written with the mode disabled preserve ownership and
Windows FAT attributes. Tapes written in compatibility mode
preserve ownership but not Windows FAT attributes.

Note: ❏

Backup Now

The archive bit is not changed for files backed up on a tape
attached to this server.

Enable Compression

For

Compression

, normally use the default compression, which is
assumed to be in effect for the nominal capacity of tape drives (such
as 40 GB for HP DAT40). Disable compression

only if

to restore this server’s tapes on a different drive that is

compatible

with the hardware compression used on the HP DAT

you will need

not

and DLT tape drives.

Reset Log

Resetting the log using

Reset Log

keeps the backup/restore log
from getting too large, by reinitializing it when the new backup is
performed.

To make an immediate one-time backup, use the

Backup

Æ

page. Specify the files to back up (described above on

Backup/Restore

page 9-4), and specify any option changes (described above on
page 9-5).

Insert a properly labeled, write-enabled tape in the selected tape
drive.

Click the
this page.

Note ❏

The tape will rewind before and after recording. It will be
unloaded if
the
from recording over this one. (Note that on HP DLT drives, the
tape
inaccessible for further recording until manually reloaded.)

9-6 Backing Up and Restoring Files

[Start Backup]

Unload/Eject Tape on Completion

Backup Options

will not be ejected

button. This uses the selections made on

is specified on

page. Unloading prevents the next backup

when unloaded, merely made

Schedule

Backups

You can schedule up to eight different backups, each comprising a
portion of the file system or the entire file system. Use the

Backup/Restore Æ Schedule

Each entry in the backup schedule consists of the file set to back up,
the backup options, and the day and time to perform the backup.

page.

Note ❏

Making a Disaster

Recovery Backup

Tape

Select a schedule entry to add or edit, and click the
In the schedule, specify the day of the week and the time for the

backup. If the
run every week on the day and time specified.

Use the file system display to specify files to back up, as described
in “Specify What to Back Up” on page 9-4. Specify any option
changes, as described in “Specify Options” on page 9-5.

Click the

Ensure that a properly labeled, write-enabled tape will be
inserted in the selected drive at the scheduled time. Ensure
that the tape is unloaded after recording by manually unloading
it or by specifying

Backup Options

recorded over the earlier one. (Note that on HP DLT drives, the
tape

will not be ejected

inaccessible for further recording until manually reloaded.)

HP recommends that you plan for the recovery of both the file
system and the configuration on the server. The loss of the RAID
volume will result in the loss of configuration information stored on
the volume in addition to the file data. This configuration
information includes shares, users, groups, passwords, and backup
schedules. These files are stored on the volume in the

config/

you back up your data files. (You can include them on the same
backups with data files, as long as earlier versions of these data
files will not end up on other backup tapes needed for full restoral.)

directory. You can back up these files up in the same way

Once Only

button to schedule the entry as specified on this page.

[OK]

checkbox is unfilled, the backup will be

Unload/Eject Tape on Completion

page; otherwise, the next backup will be

when unloaded, merely made

button.

[Edit]

on the

c/system/

To back up the above files, you should make a disaster recovery
tape or tapes that include the
well as the parent directory structure of the data file sets that are
essential to your operations. To include the backup and event logs,
back up the

c/system/

c/system/config/

directory instead of

Backing Up and Restoring Files 9-7

directory, as

c/system/config/

.

Saving Network Configuration

Before you make that backup, however, you should store the
current server and network configuration information into the

c/system/config/

directory, so that it too will be included in the
backup. The server and network configuration information is stored
in Flash memory on the server module. To copy it to the volume, use
the

Configuration Æ Save/Restore Configuration Æ Save

Configuration

page. Then make the disaster recovery tape(s).
Repeat those two steps every time you change any configuration
using the control panel, the installation wizard, or HD Server
Admin.

Summary

Every time you install a server or change its configuration:

1. Save the server/network configuration using

Save/Restore Configuration Æ Save Configuration

Configuration

page.

Æ

2. Make a disaster recovery backup that includes:

•

c/system/config/

(or

c/system/

to include logs)

directory

• Parent directory structure of the directories and files
essential to your operations

3. Record it as a configuration restore tape(s) and label the date.

Recovering from Disaster

To use your disaster recovery tape(s) to restore the hardware and
file system from major loss—that includes failure of multiple disk
drives and possibly other components of the server—see chapter 11,
“Resolving Problems with Your Server”.

9-8 Backing Up and Restoring Files

Restoring Files

Use a browser at a network workstation to start up HD Server
Admin. (See page 4-1 to page 4-4.) Click the
Click the
appropriate backup page, select a button from the row across the
top as follows. (The

Restore

button to access the

Backup

button is initially selected.)

Restore

Backup/Restore

page. To access the

tab.

Specify What to

Restore

To restore all the files on the backup tape, select
Or you can specify specific directories or files to be restored from the

tape. Click
reach the
all the files within it. Specify multiple files and directories only if
you want all to be restored to the same destination directory.

If you do not know the exact path and file or directory name on
the tape to specify on this page, use a tape catalog listing to find
it. To make a tape catalog, use the
page (click the
Create a tape catalog by specifying a file name for storing it on
the disk and clicking the
to find a path.) In the catalog file, find the file/directory to
restore. Copy its full path specification (using the “copy and
paste” facility). Then return to the
and paste the specification into the

Enter the path specification of all directories and files to restore
to that destination. Click

Selective Restore

Restore File Select

Utilities

and click the
page. Specifying a directory includes

button under the

[Create]

[OK]

button. (You can use

to return to the

[Edit File List]

Backup/Restore Æ Utilities

Restore File Select

Selected File

Full Restore

Backup/Restore

area.

Restore

.

button to

tab).

[Browse]

page,

page.

Specify

Destination

Note ❏

Specify the destination path on the server’s volume, for all the files
from full or selective restore set. This is the new parent directory for
the file set. Use

Specify the path that was used as the parent directory for the

•

backup, to restore the files to the same location from which they
were backed up. The files will be in the same location for
further use. However, the files will overwrite any of the same
names (possibly modified later), except for those locked.

Specify a path different from the one used as the parent

•

directory for the backup—possibly an empty directory—so that
the restore builds a directory structure beneath the destination
that is the same as the one backed up. This avoids overwriting
files on the disk. Returning the files to the desired location must
then be done.

Restoring
configuration information.

[Browse]

/system/

to find a path. You have two choices:

on the root will overwrite existing

Backing Up and Restoring Files 9-9

Specify Options

On the

Restore Options

Drive Select

Restore

page, click the

page.

[Edit Options]

button to access the

Start Restore

Recovering the

File System

The default selection is “
For the option

the tape drive with SCSI ID 3 (the internal drive as recommended
for installation), and
(the external drive as recommended for installation). See chapter 8
for installing internal and external tape drives.

Reset Log

Resetting the log keeps the backup/restore log from getting too
large, by reinitializing it before the restore is performed.

Insert the tape containing the data to be restored into the tape drive
selected.

Click the

In case of disaster befalling your file system, such as accidental
deletion of the entire volume, or simultaneous failure of two or more
disk drives, and possibly loss of multiple hardware components, you
may need to do more than restore all of the files from tape to the
server as described above.

Drive Select

[Start Restore]

Drive 1

Drive 2

button, to use the selections on this page.

”.

, select

selects the tape drive with SCSI ID 5

Drive 1

or

Drive 2. Drive 1

selects

The entire disaster recovery process is described in chapter 11,
“Resolving Problems with Your Server”. To prepare for disaster
now, note some of the additional requirements in particular cases:

Recreating the volume.

•

Restoring the directories that are parents of the shares and the

•

backup file sets.
Restoring the server, shares, users, groups, passwords, and

•

backup schedules that are stored in files on the volume.
Restoring the server and network configuration to the volume,

•

and then using the

Configuration Æ Restore Configuration

Flash memory on the server.

To prepare for such disaster recovery, perform the procedure in
“Making a Disaster Recovery Backup Tape” on page 9-7.

Configuration Æ Save/Restore

page to restore it to

9-10 Backing Up and Restoring Files

Tape Utilities

Use a browser at a network workstation to start HD Server Admin.
See page 4-1 to page 4-4. Click the

Utilities

(The

button under the tabs to access the

Backup

button is initially selected.)

Backup/Restore

Tape Utilities

tab. Click the

page.

Select Tape Drive

Erase Tape

Create Tape

Catalog

Test Tape

Unload/Eject

Tape

Under
Utilities page.
default drive selection, usually the internal drive), and
selects the tape drive with SCSI ID 5 (usually the external drive).
See chapter 8 for installing internal and external tape drives.

Quick Erase

installed tape, but does not fully destroy the existing data.

Full Erase

You can use
to make a listing of its directories and files in a text file on the
volume. Specify a disk file, and click the
is used to verify file locations and to cut and paste paths for
restoring. It effectively quick erases the tape as well.

Test Tape

the data and compares it, and displays results in a pop-up window.

Using
unloaded. Unloading prevents the next backup from recording over
this one. (Note that on HP DLT drives, the tape
when unloaded, merely made inaccessible for further recording
until manually reloaded.)

Options

Unload/Eject Tape

select the tape drive for operations on this Tape

Drive 1

is used before recording new data at the front of the

destroys all data, and may take two or more hours.

Create Tape Catalog

stores a small amount of data on the installed tape, reads

selects the tape drive with SCSI ID 3 (the

Drive 2

to read the installed backup tape

[Create]

, the tape is rewound if necessary and

button. The catalog

will not be ejected

Backup/Restore Log

Use a browser at a network workstation to start HD Server Admin.
(See page 4-1 to page 4-4.) Click the

Log

page. This page displays the contents of the log stored in the

c/system/logs/

backup and restore events.
To erase all events in the log file and restart accumulating events:

•

•

Backup/Restore

button under the tabs to access the

directory on the volume. It accumulates a list of

Use the
Mark the

Restore,

page 9-10)).

[Clear Log]

Reset Log

and

button on this page, or

checkbox on

Schedule Entry

pages (see page 9-6 and

Backing Up and Restoring Files 9-11

Options

tab. Click the

Backup/Restore Log

pages (from

Backup,

9-12 Backing Up and Restoring Files