HP (Hewlett-Packard) hw6500 User Manual

HP iPAQ hw6500
Mobile Messenger series

Product Maintenance Guide

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© 2006 Hewlett-Packard Development Company, L.P.

iPAQ is a trademark of Hewlett-Packard Development Company, L.P. in the U.S. and
other countries.

Microsoft, Windows, the Windows logo, Outlook, and ActiveSync are trademarks of
Microsoft Corporation in the U.S. and other countries.

HP iPAQ hw6500 Mobile Messenger series is Powered by Windows Mobile® 2003
Second Edition software for Pocket PC.

SD Logo is a trademark of its proprietor.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard
Company under license.
Hewlett-Packard Company shall not be liable for technical or editorial errors or
omissions contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material. The information
in this document is provided “as is” without warranty of any kind, including, but not
limited to, the implied warranties of merchantability and fitness for a particular
purpose, and is subject to change without notice. The warranties for HP products are
set forth in the express limited warranty statements accompanying such products.
Nothing herein should be construed as constituting an additional warranty.

This document contains proprietary information that is protected by copyright. No
part of this document may be photocopied, reproduced, or translated to another
language without the prior written consent of Hewlett-Packard Company.

WARNING! Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of information.

Product Maintenance Guide

HP iPAQ hw6500 Mobile Messenger series
First Edition (April 2006)
Printed in Taiwan

Document Part Number: 430524-001

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Contents

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Replacing Battery Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Charging/Communications Port . . . . . . . . . . . . . . . . . . . . . . . . . 5

Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

LED Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Determining the State of Your HP iPAQ . . . . . . . . . . . . . . . . . 7

Suspend Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Improving Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Battery Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Checking Battery Charge Levels . . . . . . . . . . . . . . . . . . . . 9

Audio Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using the Earbud Headset . . . . . . . . . . . . . . . . . . . . . . . . . 10

Listening to Phone Conversations . . . . . . . . . . . . . . . . . . . . . 10

Resetting Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Performing a Soft (“Normal”) Reset . . . . . . . . . . . . . . . . . . . 11

Performing a Hard (“Full”) Reset . . . . . . . . . . . . . . . . . . . . . 12

Using iPAQ File Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Protecting Your HP iPAQ Display . . . . . . . . . . . . . . . . . . . . . . . 13

Troubleshooting your HP iPAQ . . . . . . . . . . . . . . . . . . . . . . . . . 14

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Synchronizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

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Welcome

As a valued customer, we want you to have the best experience possible
with your HP iPAQ. To receive the most from your investment, there is a
minimum amount of maintenance required to maximize and prolong the
performance of your product. In this guide, you will learn:

• How to protect your HP iPAQ from unintended damage by showing

how to properly replace the battery cover on the device and by
providing important information about protecting the device screen.

• How to improve the device battery life, so you can use your device

longer between chargings.

• How and when to perform a soft reset or a hard reset to adjust

device performance.

• How to troubleshoot common device issues, including

synchronizing.

Replacing Battery Cover

The HP iPAQ battery cover is an integral part of the device, and you must
be careful when removing and installing it. There are “hooks” on the inside
of the battery cover, and they serve two purposes. They:

• Secure the battery cover onto your device.

• Activate the battery.

WARNING! Failure to insert your battery cover on your HP iPAQ using

the HP recommended steps can damage the battery cover, which will
cause your unit to have power and charging failure.

Some of the symptoms of broken hooks can include:

• The red LED remains red and does not turn yellow while the unit is

attached to AC power.

• Your device fails to power on when the power button is pressed.

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To replace the battery cover:

1. Hold the battery cover on the right side of your HP iPAQ at a 90º

angle to the device.

2. Line up the two small hooks to the corresponding holes in the

battery compartment.

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3. Fold over the battery cover so that it is flat on the back of your

HP iPAQ.

4. Firmly press down and slide up until the battery cover clicks into

place.

NOTE: Be sure that you are applying even pressure to both the
middle and bottom portions of the device.

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CAUTION: Incorrect installation can cause damage to the battery door
hooks.

Do not attempt to slide the door if the door hooks are caught or stuck in
the SIM card tray. Sliding or forcing the door will result in damage.

Do not attempt to insert the top two tabs into the unit and then press down the
battery cover. This will bend and/or break the hooks on your battery cover.

Do not force any part of the battery cover that isn’t fitting correctly. If the
battery cover is not fitting correctly, remove it and repeat the previous steps
while applying extra pressure to the area(s) that did not fit correctly.

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