Page 1
HP-HIL Keyboard User's Guide
Guia del Usuario del Teclado HP-HIL
HP-HIL Tastatur
Benutzeranleitung_
Manuel d'utilisation
du
clavier HP-HIL
Flin-
HEWLETT
~~
PACKARD
Page 2
Table
of
Contents
Engl_is_h
________________________
l
Esp-anal
Deutsch
11
19
Fran~~al~·s
______________________
~27
Page 3
Engl_is_h
____________________
__
HP-HIL
KeY-b_o_a_rd
_____
_
Owner's Guide
Notice
The
information
contained
in this
document
is
subject
to
change
without
notice.
HEWLETT-PACKARD MAKES
NO
WARRANTY
OF
ANY
KIND
WITH
REGARD
TO
THIS MATERIAL, INCLUDING, BUT
NOT
LIMITED
TO,
THE IMPLIED
WARRANTIES OF MERCHANTABILITY
AND
FITNESS FOR A PARTICULAR
PURPOSE. Hewlett-Packard
shall
not
be liable for
errors
contained
herein
or
for
incidental
or
consequential
damages
in
connection
with the furnishing, performance,
or
use
of
this material.
Hewlett-Packard
assumes
no
responsibility for the
use
or
reliability
of
its software
on
equipment
that
is
not
furnished
by
Hewlett-Packard.
This
document
contains
proprietary
information which
is
protected
by
copyright. All
rights are reserved.
No
part
of
this
document
may
be
photocopied,
reproduced,
or
translated
to
another
program
language
without
the
prior
written
consent
of
Hewlett-
Packard
Company.
©
1984
Hewlett-Packard Co.
First
Edition-
May
1984
Federal Communications
Commission
Radio Frequency
Interference Statement
(U.S.A. Only)
Warning: This
equipment
has
been certified to
comply
with the limits for a Class B
computing
device,
pursuant
to
Subpart J of
Part
15
of
FCC Rules.
Operation
with
non-
certified
computers
is
likely to result in interference
to
radio
and
TV reception.
Interference
to
Radio and TV Reception (U.S.A. Only)
"This
equipment
uses
and
may
generate
radio
frequency
energy
and
if
not
installed
and
used
properly,
that
is,
in strict
accordance
with the manufacturer's instructions,
may
cause
interference to
radio
and
television reception.
It
has
been
type
tested with a certi-
fied Class B
Computer
and
found to
comply
with
the
limits for a Class B
computing
device
in
accordance
with the specifications in
Subpart
J of Part 15
of
FCC Rules,
which
are
designed
to
provide
reasonable
protection
against
such
interference in a residential
installation. Note,
that
this
equipment
may
be
compatible
and
can
be
used
with
Class A computers.
However,
there
is
no
guarantee
that
interference will
not
occur
in a
particular
instal-
lation.
If
this
equipment
does
cause
interference to
radio
or
television reception,
which
can
be
determined
by
turning
the
equipment
off
and
on, the user
is
encouraged
to try to
correct
the
interference as outlined in the user's
manual
for the
host
computer.
1
Page 4
2
Page 5
Installing the
HP-HIL
Keyboard
Begin
by
ensuring that the computer
is
turned off.
I. At the rear
of
the keyboard, locate the slot with one dot.
Then
examine the
keyboard
cable
and
find the
end
marked
with one dot.
Take this
end
of
the cable
and
insert it into the slot
marked
with
one dot.
3
Page 6
2.
Press the cable into the cable channel along the rear of the keyboard,
then through the slot at the end of the channel.
3.
The
rear of the keyboard with the cable properly installed.
4
Page 7
4a. For an HP
9000
Model
217:
At
the rear of the computer, locate the
"KYBO"
slot marked with two dots. Insert the free end of the key-
board cable, also marked with two dots, into this slot.
4b.
For an HP
9000
Model
237:
At
the rear of the computer, locate the
"KEYBO ARO" slot marked with two dots. Insert the free
end
of
the
keyboard cable, also marked with two dots, into this slot.
5
Page 8
Support for This Accessory
(U.S.A. and Canada
Only)
To help
you
make
the
most
productive
use
of
this Hewlett-Packard accessory,
Hewlett-Packard
and
the
Authorized
Dealers are
working
together to offer
the
services
you
need.
Telephone Assistance
Depending
on
how
your
system
is
purchased
and
how
it
is
used,
the
optimum
source of assistance
may
be
Hewlett-Packard
or
your
Authorized
Dealer.
HP's
Phone-In
Software Assistance service is available to
you
at
no
charge to
provide
answers to
your
questions
on
software distributed
by
Hewlett-Packard.
In
the U.S., call BOO/HPCOACH (BOO/472-6224); in Canada, call1-BOOI267-611S.
Warranty Statement
Limited
90-Day
Warranty
What
We
Do
In
the us.
and
Canada, this accessory
is
warranted
by
Hewlett-Packard
against defects in material
and
workmanship
for
90
days
from date of original
purchase.
If
you
transfer ownership, this
warranty
is
automatically trdnsferred
to the
new
owner
and
remains in effect for
the
original
90-day
period.
During
the
warranty
period we will repair or, at
our
option, replace at
no
charge
any
unit
that
proves to be defective,
provided
it
is
returned,
shipping
prepaid,
to
an identified Hewlett-Packard repair facility. You are responsible
for all
customs
duties in connection with the return of the unit.
What Is
not
Covered
This
warranty
does
not
apply
if
the
product
has
been
damaged
by
accident
or
misuse,
or
as a result
of
service
or
modification
by
other
than
an
authorized
HP repair facility,
ot
by
hardware, software, interfacing, or peripherals
not
provided
by
Hewlett-Packard. Hewlett-Packard shall have
no
obligation to
modify
or
update
products
once manufactured. This
warranty
does
not
apply
to
HP software products.
6
Page 9
No
other
expressed
warranty
is
given.
The
repair
or
replacement
of a product
is
your
exclusive remedy.
Any
implied warranty
of
merchantability
or
fitness
is limited
to
the
90-day
duration
of
this written warranty.
Some
states
or
provinces
do
not
allow
limitations
on
how
long
an implied
warranty
lasts, so
the
above
limitation
or
exclusion
may
not
apply
to
you.
In
no
event
shall
Hewlett-Packard
Company
be
liable for
consequential
damages.
Some
states
or
provinces
do
not
allow
the
exclusion
or
limitation
of
incidental
or
consequential
damages,
so
the
above
limitation
or
exclusion
may
not
apply
to
you.
This
warranty
gives
you
specific legal rights,
and
you
may
also
have
other
rights
which
vary
from state
to
state,
or
from
province
to
province.
This
is
your
warranty. Please retain it for
your
records.
Obtaining Service during the
Warranty Period
If
your
hardware
should
fail
during
the
warranty
period,
bring
the
failed piece
of
equipment
to
an
Authorized
HP
Personal
Computer
Dealer
Repair
Center-
or
send
the
equipment
to
one
of
the
HP
Field Repair
Centers
listed in
the
"Directory" section
of
this guide.
If
you
are
uncertain
about
which
unit
to
return, call
your
Authorized
HP
Dealer
or
a Field Repair
Center
for assistance.
When
sending
equipment
to a Field Repair Center, use
the
original
shipping
container, if possible,
and
insure
the
shipment.
Other Services
Call
your
Hewlett-Packard
Authorized
Dealer
or
one
of
the
Hewlett-Packard
Sales
and
Service Offices to learn
more
about
the
support
services
that
are
available
to
you:
•
Hardware
maintenance
contracts
•
Training
for
application
software
•
Software
updates
•
Replacement
of
software
master
disks
•
Consulting
•
Supplies
and
accessories
7
Page 10
Support for This Accessory
(Except U.S.A. and Canada)
To
help
you
make the
most
productive use of this Hewlett-Packard accessory,
Hewlett-Packard
and
the
Authorised
Dealers are
working
together to offer the
services
you
need.
Telephone Assistance
Depending
on
how
your
accessory
is
purchased
and
how
it
is
used, the
optimum
source
of
assistance
may
be Hewlett-Packard
or
your
Authorised
Dealer.
Free professional telephone assistance
is
provided
to answer
your
questions
on
software distributed
by
Hewlett-Packard; call
your
Hewlett-Packard Sales
and
Service Office
and
ask for "Personal
Computer
Phone-In Assistance."
Warranty Statement
Hewlett-Packard
warrants
its
computer
hardware
products
against defects in
materials
and
workmanship
for a period of a year from receipt
by
the
user.
During
that
warranty
period, Hewlett-Packard
or
an
Authorised
Dealer will
either, at their option, repair
or
replace
products
which
prove
to
be
defective.
Other Services
Call
your
Hewlett-Packard
Authorised
Dealer
or
one
of the Hewlett-Packard
Sales
and
Service Office
to
know
more
about
the
support
services
that
are
available to you:
•
Hardware
maintenance
contracts
• Training for application software
• Software
updates
• Replacement
of
software master discs
•
Consulting
• Supplies
and
accessories
8
Page 11
INFORMATION FORM
To
save
your
time
when
you
phone
for assistance,
please
fill in this form
which
contains
some
of
the
general
information
you
will
need
to
communicate
to
the
Support
Engineers:
HARDWARE
Models
Serial
Number
System:
____________________________________________________
_
Disc Drive:
_______________________________________________
_
Printer:
____________________________________________________
_
Plotter:
___________________________________________________
_
Accessories:
_______________________________________________
_
Other:
____________________________________________________
__
APPLICATION SOFTWARE
Software
Name
Revision
(REV.
XXXX)
WARRANTY
Purchase
IReceive
date:
_______________________________________
_
(If
you
ship
equipment
to
an
authorised
repair
centre,
please
enclose
proof
of
purchase
or
receiving
document
indicating
original
received date).
MAINTENANCE CONTRACT
Contract
no.:
_______________________________________________
_
9
Page 12
TO
Page 13
Guia del Usuario
del Teclado HP-HIL
Aviso
La
informacion
contenida
en este
documento
puede
ser
cambiada
sin preaviso.
HEWLETT-PACKARD
NO
GARANTIZA
DE
MANERA
ALGUNA
ESTE MATERIAL,
INCLUYENDO, SIN
MENOSCABO
DE
OTRAS,
LAS
GARANTIAS
IMPLICITAS
DE
COMERCIALIZACION Y DE
APTITUD PARA
UN
FIN
ESPECIFICO. Hewlett-Packard
no se
hara
responsable
de
105
errores
que
afeden
al material
adjunto, 0 de
los
danos
y
perjuicios incidentales
0 consecuentes
asociados
con
la
provision,
el
rendimiento, 0 el
uso
de
este material.
Hewlett-Packard
no
se
hace
responsable
del uso 0
de
la
confiabilidad del
software
si
este es
usado
en
equipos
no
provistos
por
Hewlett-Packard.
Este
documento
contiene informacion
de
propiedad
de
Hewlett-Packard,
'que
esta
protegida
por
105
derechos
de
autor.
Todos
105
derechos
han
sido
reservados
por
Hewlett-Packard.
No
se permite fotocopiar,
reproducir 0 traducir a otro
lenguaje
de
programacion
parte
alguna
de este
documento,
sin el previo
consentimiento
por
escrito
de
Hewlett-Packard
Company.
11
Page 14
12
Page 15
Instalacion del
Teclado
HP-HIL
En primer lugar, asegurese que la
computadora
este apagada.
1. En la parte trasera del teclado, localice la
ranura
marcada
con
un
punto. Luego examine el cable del teclado, y localice el extremo
marcado
con
un
punto. Enchufe este extrema del cable
en
la ranura
marcada
con
un
punta.
13
Page 16
2. Aloje el cable a
10
largo de
la
canaleta ubicada
en
la
parte trasera
del teclado,
pasandolo
por
la
ranura
del extremo
de
la canaleta.
3.
Vista
de
la parte trasera del teclado,
con
el cable instalado
correctamente.
14
Page 17
4a. Instalacion
en
la
computadora
HP
9000
Modelo
217: En la parte
trasera
de
la
computadora, localice la ranura rotulada "KYBD"
marcada
con
dos
puntos. Enchufe
en
esta ranura
el
extremo del
cable del teclado
marcado
con
dos
puntos.
4b. Instalacion
en
la
computadora
HP
9000
Modelo
237: En la parte
trasera
de
la
computadora
localice la ranura rotulada
"KEYBOARD",
marcada
con
dos
puntos. Enchufe
en
esta ranura el
extremo del cable del teclado
marcado
can
dos
puntos.
15
Page 18
Asistencia Tecnica para Respaldar a Este
Accesorio
Con
el fin
de
ayudarle a obtener
el maximo rendimiento
de
este accesorio,
Hewlett-Packard y sus Distribuidores
Autorizados
estan
trabajando
conjunta-
mente
para
ofrecerle los servicios
que
Ud. necesite.
Asistencia Telefonica
Dependiendo
de
la forma
en
que fue
adquirido
este accesario y de la utilizacion
que del
mismo
se hace, la fuente
optima
de
asistencia
puede
ser
diredamente
Hewlett-Packard 0 bien su
Distribuidor
Autorizado.
Esta a
su
disposicion
un
servicio telefonico
gratuito
de
consulta a
~uestros
profesionales a fin de
ayudarle
a resolver las
dudas
que
puede
tener acerca
de
produdos
de
software distribuidos
por
Hewlett-Packard;
para
ello Harne a la
Oficina
de
Ventas y Asistencia Tecnica
de
Hewlett-Packard y solicite el
"Departamento
de
Consultas
sobre
Computadoras
Personales".
Anote
aqui el
numero
de
telefono
que
puede
utilizar
para
sus consultas:
Terminos de la Garantia
Hewlett-Packard garantiza sus
produdos
de
computacion
contra
defedos
de
material 0 fabricacion
por
un
periodo
de
un
ana
a partir
de
la fecha
de
recepcion del
equipo
por
el usuario.
Durante
el
periodo
de
garantia, Hewlett-
Packard
0 sus Distribuidores
Autorizados
se reservan
el
derecho
de
optar
par
la reparacion 0 la substitucion de los
produdos
que
se
comprueben
defeduosos.
Dtros Servicios
Pongase en
contado
con el
Distribuidor
Autorizado
Hewlett-Packard 0 con
una
de las Oficinas
de
Ventas y Asistencia Tecnica de Hewlett-Packard si
desea
obtener
informacion complementaria acerca
de
los servicios
de
asistencia
de que
puede
Ud.
disponer.
•
Contratos
de
Mantenimiento
•
Cursos
de
Aplicaciones
de
software
• Puesta al dia de su software
• Reposicion de discos maestros de software
•
Consultas
• Suministros y accesorios
16
Page 19
,
FICHA
DE
INFORMACION
Para
ahorrarle
tiempo
cuando
haga
sus consultas telefonicas,
por
favor,
cumplimente esta ficha, la cual contiene parte
de
la
informacion
de
caracter
general que
puede
serle solicitada
por
nuestros Ingenieros
de
soparte:
EQUIPOS
Modelo
Num.Serie
Ordenador:
_______________________________________________
___
Disco 0 floppy:
____________________________________________
__
Impresora:
________________________________________________
_
Plotter:
________________________________________________
__
Accesorios:
___________________________________________
_
Otros:
_____________________________________________
_
APLICACIONES DE SOFTWARE
Nombre
del "Software"
GARANTIA
Revision
(REV. XX.xX)
Fech a de compra/recepcion:
_________________________________
_
(Si envia su equipo a
un
centro
de
reparacion
autorizado,
par
favor incluya
comprobante
de
compra 0 documento
de
recepcion
dande
figure la fecha en
que
10
recibio ariginaJmente).
CONTRATO DE MANTENIMIENTO
N u
m.
de
contrato:
________________________________________
__
17
Page 20
18
Page 21
Deutsch
lIP-lIlL
1rastatur
Benutzeranleitung
______
_
Anmerkung
HP haftet
nicht
fur etwaige Fehler in dieser
Dokumentation.
Eine
Haftung
fur mittelbare
oder
unmittelbare
Schaden,
die im
Zusammenhang
und
der
Lieferung
oder
Gebrauch
dieser
Dokumentation
entstehen, ist ausgeschlossen, soweit dies gesetzlich zulassig ist.
Diese
Dokumentation
enthalt
urheberrechtlich geschiitzte Informationen.
Aile Rechte,
insbesondere
das
Recht
der
Vervielfaltigung
und
Verbreitung, sowie
der
Olwrsetzung
in
eine
andere
Programmiersprache,
bleiben vorbehalten. Kein Teil des
Werkes
darf
in irgendeiner Form (durch Fotokopie, Mikrofilm
oder
ein
anderes
Verfahren)
ohne
vorherige
schriftliche
Zustimmung
von
HP
reproduziert
oder
unter
Verwendung
elektronischer Systeme verarbeitet, vervielfaltigt
oder
verbreitet werden.
19
Page 22
20
Page 23
Anschlu8
der
HP-HIL
Tastatur
Schalten Sie
den
Computer
aU5.
1. An
der
Riick5eite
der
Ta5tatur befindet 5ich eine mit einem Punkt
markierte Ein5teckbuchse. Da5 eine Ende de5 Verbindungskabels
der
Ta5tatur
i5t
ebenfalls mit einem Punkt markiert. Diese5 Kabelende ist
in die entsprechende Buchse einzustecken.
21
Page 24
2. Fiihren Sie das Kabel
durch
den
Kabelkanal entlang
der
Riickseite
der
Tastatur
und
stecken Sie es
durch
die Offnung
am
Ende des
Kanals.
3. Riickseite
der
Tastatur mit ordnungsgemaJS installiertem Kabel.
22
Page 25
4a. HP
9000
Modell 217: An
der
Riickseite des
Computers
befindet
sich eine
mit
zwei Punkten markierte Einsteckbuchse
mit
der
Bezeichnung
"KYBO".
Oas
ebenfalls mit zwei Punkten'markierte,
freie Kabelende ist in diese Buchse einzustecken.
4b.
HP
9000
Modell
237:
An
der
Riickseite
des
Computers
befindet
sich eine
mit
zwei Punkten markierte Einsteckbuchse mit
der
Bezeichnung "KEYBO ARO".
Oas
ebenfalls mit zwei Punkten
rnarkierte, freie Kabelende ist in diese Buchse einzustecken.
23
Page 26
Kundenunterstiitzung
Damit
Sie
den
grofSten
Nutzen
aus dies em Systemzubehor ziehen konnen,
bieten
Ihnen
Hewlett-Packard
und
seine Vertragshandlei gemeinsam die
folgenden Dienstleistungen an.
Telefonische Unterstiitzung
Je
nachdem, wie Sie Ihr
Zubehor
verwenden,
und
wie es gekauft wurde,
gewahrt Ihnen entweder Hewlett-Packard
oder
Ihr
Vertragshandler die
optimale Untershitzung.
Hewlett-Packard bietet Ihnen kostenlose telefonische Beratung
fur aIle
von
Hewlett-Packard gelieferte Software.
Rufen Sie Ihren Vertragshandler
oder
Ihre HP-GeschaftssteIle an
und
fragen
Sie
nach
"Personal
Computer
Telefonberatung".
Notieren Sie sich hier diese Telefonnummer
fUr
spateren Gebrauch.
Garantie
HP
gewahrt
fUr
Computer
Hardware
auf
Teile
und
Verarbeitung 1 Jahr
Garantie
ab Lieferdatum.
Wahrend
der
Garantiezeit repariert
oder
tauscht,
nach eigenem Ermessen,
HP
oder
Ihr Vertragshandler defekte Gerate aus.
Andere Dienstleistungen
Bitte
wenden
Sie sich bei weiteren Fragen
an
Ihren HP-Vertragshandler oder
Ihre
HP-Geschaftsstelle. Diese helfen Ihnen gerne
und
konnen
Ihnen
mehr
tiber die angebotenen Dienstleistungen sagen:
• Reparaturvertrage
•
Schulungen
fUr
Anwendungssoftware
• Softwarepflege
• Ersatz
von
Masterdisketten
• Beratung
• Verbrauchsmaterial
und
Zubehor
24
Page 27
FRAGEBOGEN
Urn
Ihnen
Zeit zu sparen,
wenn
Sie telefonische
Untershitzung
brauchen,
bitten wir Sie, diesen Fragebogen auszufullen,
den
Sie
zur
Verstandigung
mit
dem
beratenden
Ingenieur benotigen.
HARDWARE
Modelle
Seriennummer
System:
_________________________
_
PIJttenlaufwerk:
_________
~
____________
_
Drucker:
________________________
___
Zeichengerat:
_______________________
_
Zubchor:
________________________
_
SOl1stiges:
________________________
_
ANWENDUNGSSOFTWARE
Name
der Software Revision
(REV.
XX.xX)
GARANTIE
Kauf-I Lieferdatum:
____________________
_
(Wcl1n Sie Ihr
Gerat
an
eine autorisierte
Werkstatt
schicken, legen Sie bitte
den
Kclufvertrag
oder
Lieferschein bei,
aus
denen
das
Lieferdatum zu
entnehmen
ist.)
REPARATURVERTRAG
VcrtrJgsnummer:
_____________________
_
25
Page 28
26
Page 29
Fran~_a_is
__________________________
__
Manuel d'utilisation
du clavier HP-HIL
Avertissement
Les
il1formations
contenues
dans
ce
document
peuvent
faire l'objet
de
modifications
sans
preavis.
En
r.1
ison
de
la
complexite
des
techniques
informatiques, ce
document
est
remis
au
leclellr
dans
Ie
seul
but
de
faciliter
sa
comprehension
du
produit
dont
il
traite. HPFrance
declil1e
en
consequence
toute
responsabilite
pour
tout
dommage
pouvant
resulter
des
informations
contenues
dans
ce
document.
HPF
I1l'
garantit
ni
la
fiabilite ni les
consequences
de
I'utilisation
de
ses
produits
logiciels
lorsqu'ils
sont
utilises
sur
des
produits
dont
il
n' a
pas
assure
la fourniture.
Les
informations
contenues
dans
ce
document
sont
originales. Elies
ont
ete
con<;:ues
et
mises
au
point
par
Hewlett-Packard. L'acheteur
s'interdit
en
consequence,
sauf
accord
prc.11.1ble
et
ccrit
de
HPF :
•
de
Ics
divulguer
ou
d'en faciliter la
divulgation;
• dt' les copier
ou
de
les
reproduire
en
tout
ou
en
partie
par
n'importe
quel
moyen
et
SOliS
n'importe
quelie forme;
•
de
Ics
traduire
dans
tout
autre
langage
de
programmation.
27
Page 30
28
Page 31
Installation du clavier HP-HIL
Assurez-vous que
l'
ordinateur est hors tension.
1.
L'
arriere
du
clavier comporte une fente reperee
par
un
point. Prenez
l'extremite
du
cable egalement reperee par
un
point et inserez-Ia
dans cette fente.
29
Page 32
2.
Appuyez sur
Ie
cable
pour
Tenfoncer
dans
la rainure situee sur
1'arriere
du
clavier, puis faites passer
Ie
cable dans la fente a
l'
extremite de cette rainure.
3. Carriere
du
clavier, avec
Ie
cable convenablement installe.
30
Page 33
4a. Pour un
HP
9000
modele
217
: l'arriere
de
l'ordinateur
comporte
une fente identifiee
«KYBD»
et reperee
par
deux
points. Inserez-y
I'extremite libre
du
cable
du
clavier,
egalement
reperee
par
deux
points.
4b.
Pour un
HP
9000
modele
237
:
l'
arriere
de
l'
ordinateur
comporte
une fente identifiee «KEYBOARD» et reperee
par
deux
points.
Inserez-y
l'extremite libre
du
cable
du
clavier,
egalement
reperee
par
deux
points.
31
Page 34
Assistance disponible pour cet accessoire
Pour
vous
permetfre d'utiliser au mieux votre accessoire, Hewlett-Packard et
les distributeurs
agrees unissent leurs efforts
pour
vous
offrir les services
dont
vous
av~z
besoin :
Assistance telephonique
Selon
Ie
lieu
d'achat
et l'usage
de
votre
accessoire, l'assistance
optimale
provient
de
Hewlett-Packard
ou
de
votre
distributeur agree.
Une assistance professionnelle
par
telephone, gratuite, est
disponible
pour
repondre
a vos questions
sur
les logiciels distribues
par
Hewlett-Packard:
renseignez-vous aupres de-votre distributeur et demandez-Iui
Ie
numero
de
«l'Assistance
Telephonique
pour
les
Ordinateurs
Personnels».
Inscrivez ci-dessous
Ie
numero
de telephone
dont
vous
pourriez
avoir besoin :
Certificat de garantie
Hewlett-Packard
garantit
Ie
materiel
d'informabque
personnelle contre les
defauts de pieces et
de
main-d'oeuvre
pour
une
periode
d'un
an
it
partir
de la
reception
du
materiel
par
l'utilisateur.
Pendant
la periode
de
garantie, Hewlett-
Packard
ou
un
distributeur agree choisira
de
reparer
ou
de
remplacer les
produits
defectueux.
Autres services
Tp]ephonez
it
un distributeur" agree
ou
it
un
bureau
de vente/apres-vente
Hewlett-rackard
pour
plus de details
sur
les services disponibles :
•
Contrats
d'entretien
du
materiel
•
Cours
de
formation
sur
des logiciels d'application
• Mise
it
jour
de logiciels
• Remplacement
d'une
copie originale d'un logiciel
• Conseils
• Fournitures et accessoires
32
Page 35
FICHE
D'INFORMATION
Pour
economiser
votre
temps lorsque
vous
teIephonez
pour
une
assistance,
veuillez remplir ce formulaire qui contient des informations
generales
que
les
ingenieurs
pourraient
vous
demander.
MATERIEL
Modele
Numero
de
serie
Ordinateur : _______________________
_
Lecteur de disques :
____________________
_
Imprimante :
_______________________
_
Table
tra~ante
:
______________________
_
Autre:
__________________________
_
Accessoires :
_______________________
_
LOGICIELS
Nom
du
logiciel
GARANTIE
Revision
(REV. XX.xX)
Date
d'achat I de
reception:
_________________
_
(Si
vous
expediez
du
materiel a
un
C~ntre
de
Maintenance
Agree, veuillez
joindre
Ie
bon
d'achat
ou
les
documents
d'expeditions
indiquant
la date
de
r(~ception.)
CONTRAT
D'ENTRETIEN
Numero
de
contrat : ____________________
_
33
Page 36
DIRECTORY
OF
WORLDWIDE
SALES
AND SUPPORT
OFFICES
Argentina
•
Martinez
Phone: 798-6086
Australia
•
North
Ryde, N.S.w.
Phone: 02/887-1611
• Blackburn, Victoria
Phone:
03/890-6351
Austria
• Vienna
Phone:
22213516210
Belgium
Supplies:
021762-3200
• Brussels
Phone:
02/762-3200
Brazil
• Alphaville, Barueri
Phone: 0111/421-1311
Canada
Software Assistance:
1-8001267-6115
(in English
and
French)
Supplies:
5141697-4232
•
Edmonton,
Alberta
Phone:
403/452-3670
• Richmond, British
Columbia
Phone:
604/270-2277
•
Mississauga,
Ontario
Phone:
416/678-0430
Chile
HP
Distributor:
Olympia
(Chile)
Santiago
Phone:
2/25-5044
Denmark
• Birkeroed
Phone:
2/81-66-40
El
Salvador
HP
Distributor
IPESA
San
Salvador
Phone:
503126-6858
Finland
•
Espoo
Phone:
90/455-0211
• Jyvaskyla
Phone: 41/216318
•
Oulu
"phone:
81/338785
France
Supplies
•
Les
Ulis
Phone:
1/9077825
Guatemala
HP
Distributor
IPESA
Guatemala
City
Phone:
2/832-3211
Hong
Kong
•
Wanchai
Phone:
5-/832-3211
Italy
•
Cernusco
Sui
Naviglio
Phone:
2/903691
Japan
Yokogawa-HewlettPackard
•
Osaka
Phone:
6/304-6021
•
Sagamihara
Phone: 427/59-1311
•
Tokyo
Phone: 3/331-6111
Malaysia
• Kuala
Lumpur
Phone:
03/943-022
Mexico
• Xochimilco, Mexico City
Phone:
905/676-8895
The
Netherlands
Supplies:
020/47-06-39
• Amstelveen
Phone:
020/472021
New
Zealand
Pakuranga
Phone:
9/68-7159
Norway
',Oesreraas
Phone: 2117-11-80
Puerto Rico
Carolina
Phone:
809/762-725
Saudi Arabia
• HP
Distributor:
Modern
Electronics
Riyadh
Phone: 01149199715
Singapore
•
Singapore
Phone: 631788
South
Africa
Supplies:
802-5111
53-7954
28-4178
•
Sandton,
Transvaal
Phone: 11/802-511
Spain
• Mirasierra,
Madrid
Phone:
91/734-1162
Sweden
•
Spanga
Phone:
8/750-2000
Switzerland
Computer Supplies:
- All states except
California, Alaska,
and Hawaii:
800/5.:>8-8787.
- In California, Alaska,
and Hawaii:
408/738-4133
(collect)
• Santa Clara, California
Phone:
408/988-7000
• Los Angeles, California
Phone:
2131970-7500
• Englewood,
Colorado
Phone:
3031771-3455
• Atlanta,
Georgia
Phone:
404/955-1500
• Rolling
Meadows,
Illinois
Phone:
3121255-9800
• Rockville,
Maryland
Phone:
301/948-6370
• Andover,
Massachusetts
Phone:
617/861-8960
• Novi,
Michigan
Supplies:
057i31-22-54
Phone:
313/349-9200
or
31-22-59
•
Widen
Phone: 57131-21-11
Taiwan
• Taipei
Phone: 21712-0404
• Paramus,
New
Jersey
Phone:
201/265-5000
• King
of
Prussia,
Pennsylvania
Phone:
215/265-7000
• Richardson, Texas
Phone: 214/231-6101
United Kingdom
Supplies:
0734179-2868
Venezuela
or
0734179-2959 • Caracas
• Altrincham
Phone:
61/928-6422
•
Winnersh,
Wokingham
Phone:
734/784-774
Phone:
2/239-4133
West Germany
Supplies: 07031114829
or
07031/223133
United States . Boeblingen
For assistance before
you/hone:
7031/667750
purchase,
to
locate an
HP
dealer, or
to
obtain your
local Phone-In Software
Assistance number:
800/FOR-HPPC
Hardware Maintenance
information or
Dealer
Repair Center locations:
800/835-HPHP
• Full Field Repair Center
capabilities.
Page 37
Hewlett-Packard Co.
Perso~al
Office
Computer
Division
974 East Arques Avenue
P.O. Box 486
Sunnyvale,
Ca 94086
In
Europe: Hewlett-Packard S.A.
15{),
Route
du
Nant-d'Avril
P.O. Box
Ch-1217 Meyrin 2
Geneva, Switzerland
Other
International Locations:
Hewlett-Packard Intercontinental
3495 Deer Creek Road
Palo Alto,
CA
94304
11111111111111111111111111
Flidl
HEWLETT
~~
PACKARD
Printed in S'pore 5/84
Part No. 46020-90001
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