This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or
registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and
Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: November 2008
Document Part Number: 487263-001
Page 3
Safety warning notice
WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
Å
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
GraphicsnVidia GeForce 9650M GT with 1024 MB or 512 MB of dedicated video memory
Panel16.0-inch dual-channel low-voltage differential signaling (LVDS), full high-definition (FHD,
1920×1080p) and high-definition (HD, 1366×768), AntiGlare display assemblies equipped
with dual-lamp and single-lamp variations
16:9 ultra wide aspect ratio
Typical brightness: 250 nits
Supports flush glass AntiGlare panel cover support
Lighted logo on display enclosure
All display assemblies include 2 wireless local area network (WLAN) antennae
Intel Realtek 8102E 10/100 NIC
Ethernet cable included
WirelessIntegrated WLAN options by way of wireless module:
2 wireless antennae built into display assembly
Supports no-WLAN option
Support for the following WLAN formats:
■ Intel WiFi Link 5100 802.11a/b/g/n
■ Intel WiFi Link 5100 802.11a/b/g/n with Bluetooth®
■ Intel WiFi Link 5100 802.11a/b/g
■ Intel WiFi Link 5100 802.11a/b/g with Bluetooth
■ Atheros 802.11a/b/g/n
■ Atheros 802.11a/b/g/n with Bluetooth
TV tunerDVB-T TV tuner module
DVB-T/ANG TV tuner module
NTSC/ATSC/ANG TV tuner module
TV tuner external antenna cable with both F-PAL and PAL jacks
External media cardsOne ExpressCard slot, supporting optional ExpressCard/54 cards
Digital Media Slot supporting Memory Stick (MS), Memory Stick Pro (MSP), MultiMediaCard
(MMC), Secure Digital (SD) Memory Card, and xD-Picture Card (XD)
(Continued)
Product description1–3
Page 10
CategoryDescription
Ports1394
Audio-in (mono microphone)
Audio-out (stereo headphones, 2)
Consumer infrared
eSATA
HDMI
Multi-pin AC power
RJ-45 (Ethernet, includes link and activity lights)
TV tuner
USB (3)
VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 GHz (hot plug/unplug
with auto-detect)
DockingSupports expansion port 3 docking connector
Keyboard/pointing devicesSpill-resistant keyboard
TouchPad with 2 TouchPad buttons
Supports 2-way scroll
Taps enabled as default
Power requirements90-W and 65-W AC adapters with localized and pointing stick cable plug support (3-wire plug
with ground pin, supports 3-pin DC connector)
8-cell, 2.55-Ah (73-Wh) Li-ion battery
SecuritySecurity cable slot
Fingerprint reader with Digital Persona software support
Operating systemPreinstalled:
Windows Vista® Ultimate (64 bit)
Windows Vista Premium (32 and 64 bit)
Windows Vista Home Basic (32 bit)
FreeDOS
RedFlag
ServiceabilityEnd-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Memory module
Optical drive
WLAN module
Product description1–4
Page 11
Top components
Display components
2
External component identification
ItemComponentFunction
1Internal display switchTurns off the display if the display is closed while the computer is on.
2Wireless antennae (2)Send and receive wireless signals to communicate with WLANs.
The antennae are not visible from the outside of the computer.
✎
For optimal transmission, keep the areas immediately around the
antennae free from obstructions.
3Internal digital dual-array
microphones (2)
4Integrated webcam lightOn: The webcam is in use.
5Integrated webcamRecords audio and video and captures still photographs.
To see wireless regulatory notices, refer to the section of the
✎
to your country or region. These notices are located in Help and Support.
External component identification2–1
Record sound.
Regulatory, Safety and Environmental Notices
that applies
Page 12
Buttons, speakers, and fingerprint reader
ItemComponentFunction
Power button*■ When the computer is off, press the button to turn on the computer.
1
■ When the computer is on, briefly press the button to initiate Sleep.
■ When the computer is in the Sleep state, briefly press the button to
exit Sleep.
■ When the computer is in Hibernation, briefly press the button to
exit Hibernation.
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at least
5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control Panel > System and Maintenance > Power Options.
Speakers (2)Produce sound.
2
Media buttonLaunches the MediaSmart program from any power state.
3
If the computer has been set up to require a logon password, you may
✎
be asked to log on to Windows. MediaSmart starts after you log on.
For more information on using MediaSmart, select Start > Help and Support.
Previous/rewind button■ Plays the previous track or chapter when the button is pressed once.
4
■ Rewinds media when the button is pressed in combination with the fn key.
Stop buttonStops playback.
5
Play/pause buttonPlays or pauses media.
6
Next/fast forward button■ Plays the next track or chapter when the button is pressed once.
7
■ Fast forwards media when pressed in combination with the fn key.
Optical drive buttonReleases the media tray.
8
Volume mute buttonMutes and restores speaker sound.
9
(Continued)
External component identification2–2
Page 13
ItemComponentFunction
-
q
w
e
r
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in
Help and Support.
Volume scroll zoneAdjusts speaker volume. Slide your finger to the left to decrease volume and
to the right to increase volume. You can also press and hold the minus (-) sign
to decrease volume, or press and hold the plus (+) sign to increase volume.
Treble/bass buttonAlternates between treble and bass volume controls.
Treble or bass volume scroll zoneAdjusts treble or bass volume. Select the treble or bass volume by pressing
the treble/bass button, and then slide your finger to the left to decrease
volume and to the right to increase volume using the treble or bass volume
scroll zone. You can also press and hold the minus (-) sign to decrease
volume, or press and hold the plus (+) sign to increase volume.
Wireless buttonTurns the wireless feature on or off but does not establish a wireless
connection.
You must set up or access a wireless network in order to establish a
✎
wireless connection.
Fingerprint readerAllows a fingerprint logon to Windows, instead of a password logon.
External component identification2–3
Page 14
Keys
ItemComponentFunction
1
2
3
4
5
6
esc keyDisplays system information when pressed in combination with the fn key.
fn keyExecutes frequently used system functions when pressed in combination with
a function key or the esc key.
Windows logo keyDisplays the Windows Start menu.
Windows applications keyDisplays a shortcut menu for items beneath the pointer.
Integrated numeric keypad keysCan be used like the keys on an external numeric keypad.
Function keysExecute frequently used system functions when pressed in combination with
the fn key.
External component identification2–4
Page 15
Lights
ItemComponentFunction
1Caps lock lightOn: Caps lock is on.
2Power lights (2)*■ On: The computer is on.
■ Blinking: The computer is in the Sleep state.
■ Off: The computer is off or in Hibernation.
3Volume mute light■ White: Computer sound is on.
■ Amber: Computer sound is off.
4Volume down lightOn: The volume scroll zone is being used to decrease speaker volume.
5Volume up lightOn: The volume scroll zone is being used to increase speaker volume.
6Treble lightOn: The treble volume function is on.
7Bass lightOn: The bass volume function is on.
8Treble/bass down lightOn: The treble or bass scroll zone is being used to decrease the level of treble
or bass in the audio.
9Treble/bass up lightOn: The treble or bass scroll zone is being used to increase the level of treble
or bass in the audio.
-Wireless light■ Blue: An integrated wireless device, such as a wireless local area network
(WLAN) device and/or a Bluetooth device, is on.
■ Amber: All wireless devices are off.
qNum lock lightOn: Num lock is on or the embedded numeric keypad is enabled.
wDrive light■ Blinking: The hard drive or optical drive is being accessed.
■ Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the
internal hard drive.
eBattery light■ On: A battery is charging.
■ Blinking: A battery that is the only available power source has reached a
low battery level or a critical battery level.
■ Off: If the computer is plugged into an external power source, the light is
turned off when all batteries in the computer are fully charged. If the
computer is not plugged into an external power source, the light stays off
until the battery reaches a low battery level.
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
External component identification2–5
Page 16
Pointing devices
ItemComponentFunction
1TouchPad light■ White: TouchPad is enabled.
2TouchPad*Moves the pointer and selects or activates items on the screen.
3Left TouchPad button*Functions like the left button on an external mouse.
■ Amber: TouchPad is disabled.
4TouchPad on/off buttonEnables/disables the TouchPad.
5TouchPad scroll zoneScrolls up or down.
6Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device references, select Start > Control Panel > Hardware
and Sound > Mouse.
External component identification2–6
Page 17
Front components
ItemComponentFunction
1Digital Media SlotSupports the following optional digital card formats:
2Digital Media Slot lightOn: A digital card is being accessed.
3Consumer infrared lensReceives a signal from the HP Remote Control (select models only).
4Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array
5Audio-out (headphone) jacks (2)Produce sound when connected to optional powered stereo speakers,
■ Memory Stick (MS)
■ Memory Stick Pro (MSP)
■ MultiMediaCard (MMC)
■ Secure Digital (SD) Memory Card
■ xD-Picture Card (XD)
microphone, or monaural microphone.
headphones, ear buds, a headset, or television.
Right-side components
ItemComponentFunction
1USB ports (2)Connect optional USB devices.
2TV antenna/cable jack (select
models only)
3Optical driveReads optical discs and, on select models, also writes to optical discs.
4Optical drive lightBlinking: The optical drive is being accessed.
5Security cable slotAttaches an optional security cable to the computer.
6Power connectorConnects an AC adapter.
Connects an optional TV antenna or an optional digital cable device that
receives standard or high-definition TV broadcasts.
The security cable is designed to act as a deterrent, but it may not
✎
prevent the computer from being mishandled or stolen.
External component identification2–7
Page 18
Left-side components
ItemComponentFunction
1External monitor portConnects an external VGA monitor or projector.
2Expansion port 3Connects the computer to an optional docking device or optional expansion
3RJ-45 (network) jackConnects a network cable.
4HDMI portConnects an optional video or audio device, such as a high-definition
5eSATA/USB portConnects an optional high-performance eSATA component, such as an
product.
The computer has only one expansion port. The term expansion port
✎
3 describes the type of expansion port.
television, or any compatible digital or audio component.
eSATA external hard drive, or connects an optional USB device.
6USB portConnects an optional USB device.
71394 portConnects an optional IEEE 1394 or 1394a device, such as a camcorder.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
External component identification2–8
Page 19
Bottom components
ItemComponentFunction
1SubwooferContains the subwoofer speaker.
2Battery bayHolds the battery.
3Battery release latchReleases the battery from the battery bay.
4Vents (7)Enable airflow to cool internal components.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
5Hard drive bayHolds the hard drive, the TV tuner card(select models only), and the
2 memory module slots.
6WLAN module compartmentHolds the WLAN module.
To prevent an unresponsive system, replace the wireless module only
Ä
with a wireless module authorized for use in the computer by the
governmental agency that regulates wireless devices in your country or
region. If you replace the module and then receive a warning message,
remove the module to restore computer functionality, and then contact
technical support through Help and Support.
External component identification2–9
Page 20
Service tag
When ordering parts or requesting information, provide the computer serial number and model description
provided on the service tag.
3
Illustrated parts catalog
ItemComponentDescription
1
2
3
4
5
Illustrated parts catalog3–1
Product nameThis is the product name affixed to the front of the computer.
Serial number (s/n)This is an alphanumeric identifier that is unique to each product.
Part number/Product number (p/n)This number provides specific information about the product's
hardware components. The part number helps a service
technician to determine what components and parts are needed.
Model descriptionThis is the number used to locate documents, drivers, and
support for the computer.
Warranty periodThis number describes the duration of the warranty period for the
computer.
Page 21
Computer major components
Illustrated parts catalog3–2
Page 22
ItemDescriptionSpare Part Number
(1)Display assembly (includes 2 WLAN antenna transceivers and cables, webcam, microphones, and logo)
16.0-inch, WXGA, AntiGlare, FHD, dual lamp with webcam and microphone497936-001
16.0-inch, WXGA, AntiGlare, HD, dual lamp with webcam and microphone496468-001
16.0-inch, WXGA, AntiGlare, HD, single lamp with webcam and microphone497937-001
See “Display assembly components” on page 3-8 for information on display assembly spare part numbers.
✎
(2)Switch cover496471-001
(3)Keyboard cover (includes LED board and cable)496472-001
(4)Keyboard (includes cable)
For use in Denmark, Finland, and Norway508199-DH1
For use in France496672-051
For use in French Canada508199-121
For use in Germany496672-041
For use in Greece496672-DJ1
For use in Italy496672-061
For use in Japan508199-291
For use in Latin America496672-161
For use in the Netherlands496672-B31
For use in Russia496672-251
For use in Saudi Arabia508199-171
For use in South Korea508199-AD1
For use in Spain496672-071
For use in Switzerland496672-BG1
For use in Taiwan496672-AB1
For use in Thailand508199-281
For use in Turkey496672-141
For use in the United Kingdom496672-031
For use in the United States496672-001
(5)Power button board (includes cable)496482-001
Plastics Kit, includes:496477-001
(6a)ExpressCard slot bezel
(6b)Hard drive cover
(6c)WLAN module compartment cover
See “Plastics Kit” on page 3-7 for more Plastics Kit spare part information.
✎
(7)Bluetooth module
The Bluetooth module spare part kit does not include a Bluetooth module cable.
✎
The Bluetooth module cable is available using spare part number 496461-001.
(8)Bluetooth module cable496461-001
Illustrated parts catalog3–3
483113-001
(Continued)
Page 23
ItemDescriptionSpare Part Number
(9a)Base enclosure, includes:496469-001
(9b)Subwoofer
(9c)Power connector cable
Power connector cable bracket (not illustrated)
Fan (see also item 16)
5 rubber feet (not illustrated)
Rubber Feet Kit (not illustrated, includes 5 rubber feet)496478-001
(21)Optical drive (includes bezel and optical drive bracket)
Blu-ray ROM DVD±RW SuperMulti DL Drive with LightScribe498074-001
Blu-ray ROM DVD±RW SuperMulti DL Drive498075-001
Blu-ray ROM DVD±RW Drive498073-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe503392-001
(22)Hard drive (includes left and right hard drive brackets, Mylar sleeve, connector, and isolators)
500-GB, 5400-rpm498071-001
400-GB, 5400-rpm498072-001
320-GB, 7200-rpm505857-001
320-GB, 5400-rpm498069-001
250-GB, 5400-rpm505856-001
160-GB, 7200-rpm498068-001
160-GB, 5400-rpm498070-001
(23)RTC battery449729-001
(24)Memory modules (667-MHz, PC2-6400, 1-DIMM)
4096-MB506591-001
2048-MB497693-001
1024-MB497692-001
(25)TV tuner module
The TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner module cable is
✎
included in the Cable Kit, spare part number 496481-001.
DVB-T TV tuner module482899-003
DVB-T/ANG TV tuner module482899-002
NTSC/ATSC/ANG TV tuner module482899-001
TV tuner external antenna cable (not illustrated)
With F-PAL jack482900-002
With PAL jack482900-001
(Continued)
Illustrated parts catalog3–5
Page 25
ItemDescriptionSpare Part Number
(26)WLAN module:
■ Atheros AR9280 802.11a/b/g/n WLAN module for use in Antigua and Barbuda,
Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and
Tobago, the U.S. Virgin Islands, and the United States
■ Atheros AR9280 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape
Verde, the Central African Republic, Chad, Chile, the People's Republic of China,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the
Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the
Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent
and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tu n i sia, Tu r ke y, Tu r k men i s t an, Tu v a l u,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
■ Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions
except Pakistan, Russia, and the Ukraine
482260-001
482260-002
480985-001
■ Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and
the Ukraine
482957-001
Illustrated parts catalog3–6
Page 26
Plastics Kit
Item DescriptionSpare part number
Plastics Kit496477-001
1ExpressCard slot bezel
2Hard drive cover (includes four captive screws, secured by C-clips)
3WLAN module compartment cover (includes one captive screw, secured by a C-clip)
Illustrated parts catalog3–7
Page 27
Display assembly components
Illustrated parts catalog3–8
Page 28
ItemDescriptionSpare part number
(1)Display enclosure496462-001
Display Cable Kit, includes:
(2a)Wireless antenna transceivers and cables
(2b)Webcam/microphone module cable
(2c)Display panel cable
For use only with dual-lamp display assemblies496465-001
For use only with single-lamp display assemblies514289-001
(3)Display hinge cover496464-001
Display Hinge Kit, includes:496463-001
(4a)Display hinge bracket
(4b)Display left and right hinges
(5)Webcam/microphone module496674-001
(6)Display inverter
For use only with dual-lamp display assemblies496467-001
For use only with single-lamp display assemblies488317-001
Illustrated parts catalog3–9
Page 29
Mass storage devices
Item DescriptionSpare part number
1Hard drives (include left and right hard drive brackets, Mylar sleeve, connector, and isolators):
500-GB, 5400-rpm498071-001
400-GB, 5400-rpm498072-001
320-GB, 7200-rpm505857-001
320-GB, 5400-rpm498069-001
250-GB, 5400-rpm505856-001
160-GB, 7200-rpm498068-001
160-GB, 5400-rpm498070-001
2Optical drives (include bezel and optical drive bracket):
Blu-ray ROM DVD±RW SuperMulti DL Drive with LightScribe498074-001
Blu-ray ROM DVD±RW SuperMulti DL Drive498075-001
Blu-ray ROM DVD±RW Drive498073-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe503392-001
Illustrated parts catalog3–10
Page 30
Miscellaneous parts
DescriptionSpare part number
AC adapters
90-W AC adapter for use in all countries and regions except Germany463955-001
90-W AC adapter for use only in Germany510485-001
65-W AC adapter463958-001
Bluetooth laser mouse455916-002
Power cords:
For use in Argentina490371-D01
For use in Australia490371-011
For use in Brazil490371-201
For use in Denmark490371-081
For use in Europe, the Middle East, and Africa490371-021
For use in India490371-D61
For use in Italy490371-061
For use in Japan490371-291
For use in the People’s Republic of China490371-AA1
For use in South Korea490371-AD1
For use in Taiwan490371-AB1
For use in the United Kingdom and Singapore490371-031
For use in Canada, Mexico, and the United States490371-001
Remote controls:
Full function remote control with teletext465541-001
Full function remote control without teletext465540-001
Screw Kit, includes:
■ Phillips PM3.0×4.0 screws
■ Phillips PM2.5×11.0 captive screws
■ Phillips PM2.5×7.0 screws
■ Phillips PM2.5×6.0 captive screws
■ Phillips PM2.5×5.0 captive screws
■ Phillips PM2.5×5.0 broadhead screws
■ Phillips PM2.0×4.0 screws
Wired headset with volume control371693-001
496479-001
Illustrated parts catalog3–11
Page 31
Sequential part number listing
Spare part numberDescription
371693-001Wired headset with volume control
449729-001RTC battery
455916-002Bluetooth laser mouse
463955-00190-W AC adapter for use in all countries and regions except Germany
463958-00165-W AC adapter
465540-001Full function remote control without teletext
465541-002Full function remote control with teletext
480985-001Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions except
Pakistan, Russia, and the Ukraine
482260-001Atheros AR9280 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize,
Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and
the United States
482260-002Atheros AR9280 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the
People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the
Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt,
El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the
Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan,
Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St.
Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
482899-001NTSC/ATSC/ANG TV tuner module
The TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner
✎
module cable is included in the Cable Kit, spare part number 496481-001.
(Continued)
Illustrated parts catalog3–12
Page 32
Spare part numberDescription
482899-002DVB-T/ANG TV tuner module
The TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner
✎
module cable is included in the Cable Kit, spare part number 496481-001.
482899-003DVB-T TV tuner module
The TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner
✎
module cable is included in the Cable Kit, spare part number 496481-001.
482900-001TV tuner external antenna cable with PAL jack
482900-002TV tuner external antenna cable with F-PAL jack
483113-001Bluetooth module
The Bluetooth module spare part kit does not include a Bluetooth module cable.
✎
The Bluetooth module cable is available using spare part number 496461-001.
488317-001Display inverter for use with display assemblies equipped with dual-lamp inverters
490371-001Power cord for use in the United States
490371-011Power cord for use in Australia
490371-021Power cord for use in Europe, the Middle East, and Africa
490371-031Power cord for use in the United Kingdom
490371-061Power cord for use in Italy
490371-081Power cord for use in Denmark
490371-201Power cord for use in Brazil
490371-291Power cord for use in Japan
490371-AA1Power cord for use in the People’s Republic of China
490371-AB1Power cord for use in Taiwan
490371-AD1Power cord for use in South Korea
490371-D01Power cord for use in Argentina
490371-D61Power cord for use in India
496460-001System board (includes 512 MB of graphics subsystem memory and replacement thermal material)
496461-001Bluetooth module cable
496462-001Display enclosure
496463-001Display Hinge Kit (includes display hinge bracket and left and right display hinges)
507951-001Intel Core2 Duo T9800 2.93-GHz processor with 6-MB L2 cache and 1066-MHz FSB (includes
replacement thermal material)
507953-001Intel Core2 Duo T9550 2.66-GHz processor with 6-MB L2 cache and 1066-MHz FSB (includes
replacement thermal material)
507960-001Intel Core2 Duo T8700 2.53-GHz processor with 3-MB L2 cache and 1066-MHz FSB (includes
replacement thermal material)
508199-121Keyboard for use in French Canada (includes cable)
508199-171Keyboard for use in Saudi Arabia (includes cable)
508199-281Keyboard for use in Thailand (includes cable)
508199-291Keyboard for use in Japan (includes cable)
508199-AD1Keyboard for use in South Korea (includes cable)
508199-DH1Keyboard for use in Denmark, Finland, and Norway (includes cable)
510485-00190-W AC adapter for use only in Germany
513592-001Intel Core2 Duo T6400 2.06-GHz processor with 3-MB L2 cache and 1066-MHz FSB (includes
replacement thermal material)
513593-001Intel Core2 Duo T6600 2.20-GHz processor with 3-MB L2 cache and 1066-MHz FSB (includes
replacement thermal material)
514289-001Display Cable Kit for use only with single-lamp display assemblies (includes wireless antenna
transceivers and cables, webcam/microphone module cable, and display panel cable)
514290-001Fan
Illustrated parts catalog3–16
Page 36
Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
■ Flat-bladed screwdriver
■ Magnetic screwdriver
■ Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and
assembly procedures.
4
As you remove each subassembly from the computer, place the subassembly (and all accompanying screws)
✎
away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the
Ä
plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly
Ä
process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the
cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or
snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Removal and replacement procedures4–1
Page 37
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a
Ä
drive, or loss of information, observe these precautions:
■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in
Hibernation, turn the computer on, and then shut it down through the operating system.
■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the
connector.
■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical
drive tray is closed.
■ Handle drives on surfaces covered with at least one inch of shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label
the package "FRAGILE."
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD
contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and may work perfectly throughout a normal cycle.
Or the device may function normally for a while, and then degrade in the internal layers, reducing its life
expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these
Ä
precautions:
■ Keep components in their electrostatic-safe containers until you are ready to install them.
■ Use nonmagnetic tools.
■ Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
■ If you remove a component, place it in an electrostatic-safe container.
Removal and replacement procedures4–2
Page 38
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION: A product can be degraded by as little as 700 V.
Ä
Typical electrostatic voltage levels
Event10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
Relative humidity
■ To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
■ Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
■ Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing items from their containers.
■ Always be properly grounded when touching a component or assembly.
■ Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized
equipment used for moving materials is wired to ground and that proper materials are selected to avoid static
charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Removal and replacement procedures4–3
Page 39
Workstation guidelines
Follow these grounding workstation guidelines:
■ Cover the workstation with approved static-shielding material.
■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and
equipment.
■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
■ Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items
only at static-free workstations.
■ Avoid contact with pins, leads, or circuitry.
■ Turn off power and input signals before inserting or removing connectors or test equipment.
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly
against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a
wrist strap.
■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at
standing workstations and are compatible with most types of shoes or boots. On conductive floors or
dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the
operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
■ Antistatic tape
■ Antistatic smocks, aprons, and sleeve protectors
■ Conductive bins and other assembly or soldering aids
■ Nonconductive foam
■ Conductive tabletop workstations with ground cords of one megohm resistance
■ Static-dissipative tables or floor mats with hard ties to the ground
■ Field Service Kits
■ Static awareness labels
■ Material-handling packages
■ Nonconductive plastic bags, tubes, or boxes
■ Metal tote boxes
■ Electrostatic voltage levels and protective materials
Removal and replacement procedures4–4
Page 40
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear the password:
These steps also clear CMOS.
✎
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the real-time clock (RTC) battery (see “RTC battery” on page 4-14).
6. Wait approximately 5 minutes.
7. Replace the RTC battery and reassemble the computer.
8. Connect AC power to the computer. Do not reinsert any batteries at this time.
9. Turn on the computer.
All passwords and all CMOS settings have been cleared.
Removal and replacement procedures4–5
Page 41
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 85 screws, in 7 different sizes, that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model description
provided on the service tag.
ItemComponentDescription
1
2
3
4
5
Removal and replacement procedures4–6
Product nameThis is the product name affixed to the front of the computer.
Serial number (s/n)This is an alphanumeric identifier that is unique to each product.
Part number/Product number (p/n)This number provides specific information about the product's
hardware components. The part number helps a service
technician to determine what components and parts are needed.
Model descriptionThis is the number used to locate documents, drivers, and
support for the computer.
Warranty periodThis number describes the duration of the warranty period for the
computer.
Page 42
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part
number 496478-001. There are 5 rubber feet, in two different sizes (1 and 2), that attach to the base enclosure in
the locations illustrated below.
Removal and replacement procedures4–7
Page 43
Battery
DescriptionSpare part number
12-cell, 8.80-Ah Li-ion497695-001
6-cell, 2.55-Ah Li-ion for use in all countries and regions except Germany497694-001
6-cell, 2.55-Ah Li-ion for use only in Germany497694-002
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
Remove the battery:
1. Turn the computer upside down on a flat surface, with the front toward you.
2. Slide the battery release latch 1 to release the battery.
3. Pivot the battery 2 upward and remove it 3 from the computer.
To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge of the battery
downward until it is seated. The battery release latch automatically locks the battery into place.
Removal and replacement procedures4–8
Page 44
Optical drive
The optical drive spare part kit includes an optical drive bezel and bracket.
✎
DescriptionSpare part number
Blu-ray ROM DVD±RW SuperMulti DL Drive with LightScribe498074-001
Blu-ray ROM DVD±RW SuperMulti DL Drive498075-001
Blu-ray ROM DVD±RW Drive498073-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe503392-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
Remove the optical drive:
1. Position the computer with the left side toward you.
2. Remove the Phillips PM2.5×7.0 screw 1 that secures the optical drive to the computer.
3. Insert an unbent paper clip or similar tool into the optical drive tab access 2 and push the tab forward to release
the optical drive from the computer.
4. Remove the optical drive 3 from the computer.
Removal and replacement procedures4–9
Page 45
5. If it is necessary to replace the optical drive bracket:
a. Position the optical drive with the rear toward you.
b. Remove the two Phillips PM2.0×4.0 screws 1 that secure the optical drive bracket to the optical drive.
c. Remove the optical drive bracket 2.
Reverse this procedure to reassemble and install an optical drive.
Removal and replacement procedures4–10
Page 46
Hard drive
The hard drive spare part kit includes a left and right hard drive bracket, Mylar sleeve, connector, and
✎
four isolators.
DescriptionSpare part number
500-GB, 5400-rpm498071-001
400-GB, 5400-rpm498072-001
320-GB, 7200-rpm505857-001
320-GB, 5400-rpm498069-001
250-GB, 5400-rpm505856-001
160-GB, 7200-rpm498068-001
160-GB, 5400-rpm498070-001
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
Remove the hard drive:
1. Loosen the four Phillips PM2.5×6.0 captive screws 1 that secure the hard drive cover to the computer.
2. Lift the rear edge of the hard drive cover 2, swing it up and forward, and then remove the cover 3. The hard
drive cover is included in the Plastics Kit, spare part number 496477-001.
Removal and replacement procedures4–11
Page 47
3. Disconnect the hard drive cable 1 from the system board.
4. Grasp the Mylar tabs 2 on the hard drive and slide the hard drive 3 to the left.
5. Remove the hard drive from the hard drive bay 4.
6. If it is necessary to replace the left and right hard drive brackets, Mylar sleeve, connector, and isolators:
a. Remove the two Phillips PM3.0×4.0 hard drive bracket screws 1 from each side of the hard drive.
b. Remove the left and right hard drive brackets 2.
c. Lift the Mylar sleeve 3 straight up to remove it from the hard drive.
d. Remove the hard drive connector 4.
e. Remove the four isolators 5.
Reverse this procedure to reassemble and install the hard drive.
Removal and replacement procedures4–12
Page 48
TV tuner module
DescriptionSpare part number
DVB-T TV tuner module482899-003
DVB-T/ANG TV tuner module482899-002
NTSC/ATSC/ANG TV tuner module482899-001
Before removing the TV tuner module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the hard drive cover (see “Hard drive” on page 4-11).
Remove the TV tuner module:
1. Disconnect the TV tuner module antenna cable 1 from the terminal on the TV tuner module.
2. Remove the two Phillips PM2.0×4.0 screws 2 that secure the TV tuner module to the computer. (The edge of
the module opposite the slot rises away from the computer.)
3. Remove the TV tuner module 3 by pulling the module away from the slot at an angle.
The TV tuner module is designed with a notch 4 to prevent incorrect insertion into the TV tuner module slot.
✎
Reverse this procedure to install a TV tuner module.
Removal and replacement procedures4–13
Page 49
RTC battery
Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS
✎
settings to be cleared.
DescriptionSpare part number
RTC battery449729-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the hard drive cover (see “Hard drive” on page 4-11).
Remove the RTC battery:
»Lift the RTC battery from the socket.
Reverse this procedure to install the RTC battery.
Removal and replacement procedures4–14
Page 50
Memory module
DescriptionSpare part number
4096-MB (667-MHz, PC2-6400, 1-DIMM)506591-001
2048-MB (667-MHz, PC2-6400, 1-DIMM)497693-001
1024-MB (667-MHz, PC2-6400, 1-DIMM)497692-001
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the hard drive cover (see “Hard drive” on page 4-11).
Remove the memory module:
The top memory module slot contains the expansion memory module. The bottom slot contains the primary
✎
memory module.
1. Spread the retaining tabs 1 on each side of the memory module slot to release the memory module. (The edge
of the module opposite the slot rises away from the computer.)
2. Remove the memory module 2 by pulling the module away from the slot at an angle.
Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot.
✎
Reverse this procedure to install a memory module.
Removal and replacement procedures4–15
Page 51
WLAN module
DescriptionSpare part number
Atheros AR9280 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize,
Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and
the United States
Atheros AR9280 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the
People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the
Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt,
El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the
Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan,
Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St.
Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Toba g o , Tu n isi a , Tu rkey, Tu r kme n i s tan , Tu va l u,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions except
Pakistan, Russia, and the Ukraine
Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and the Ukraine482957-001
482260-001
482260-002
480985-001
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
Removal and replacement procedures4–16
Page 52
Remove the WLAN module:
1. Loosen the Phillips PM2.5×6.0 captive screw 1 that secures the WLAN module compartment cover to the
computer.
2. Lift the right side of the WLAN module compartment cover 2, swing it up and to the left, and then remove the
cover 3. The WLAN module compartment cover is included in the Plastics Kit, spare part number
496477-001.
3. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module.
The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna
✎
cable is connected to the WLAN module “Aux” terminal.
4. Remove the two Phillips PM2.0×4.0 screws 2 that secure the WLAN module to the computer. (The edge of the
module opposite the slot rises away from the computer.)
5. Remove the WLAN module 3 by pulling the module away from the slot at an angle.
WLAN modules are designed with a notch 4 to prevent incorrect insertion into the WLAN module slot.
✎
Reverse this procedure to install the WLAN module.
Removal and replacement procedures4–17
Page 53
Switch cover
DescriptionSpare part number
Switch cover496471-001
Before removing the switch cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
Remove the switch cover:
1. Remove the two Phillips PM2.5×7.0 screws 1 and the three Phillips PM2.0×4.0 screws 2 that secure the
switch cover to the computer.
Removal and replacement procedures4–18
Page 54
2. Turn the computer display-side up, with the front toward you.
3. Open the computer as far as possible.
4. Lift the right side of the switch cover 1 until it detaches from the computer.
5. Remove the switch cover 2 by lifting it straight up.
Reverse this procedure to install the switch cover.
Removal and replacement procedures4–19
Page 55
Keyboard cover
DescriptionSpare part number
Keyboard cover (includes LED board and cable)496472-001
Before removing the keyboard cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the switch cover (see “Switch cover” on page 4-18).
Remove the keyboard cover:
1. Turn the computer upside down, with the rear toward you.
2. Remove the two Phillips PM2.0×4.0 screws that secure the keyboard cover to the computer.
Removal and replacement procedures4–20
Page 56
3. Turn the computer display-side up, with the front toward you.
4. Open the computer as far as possible.
5. Release the keyboard cover by lifting the front edge 1 until it rests at an angle.
6. Lift the keyboard cover 2 as far as the power button board cable allows.
7. Disconnect the LED board cable from the LED board.
8. Remove the keyboard cover.
Reverse this procedure to install the keyboard cover.
Removal and replacement procedures4–21
Page 57
Power button board
DescriptionSpare part number
Power button board (includes cable)496482-001
Before removing the power button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the switch cover (see “Switch cover” on page 4-18).
6. Remove the switch cover (see “Keyboard cover” on page 4-20).
Remove the power button board:
1. Disconnect the power button board cable 1 from the low insertion force (LIF) connector on the power
button board.
2. Remove the Phillips PM2.0×4.0 screw 2 that secures the power button board to the computer.
3. Remove the power button board 3.
Reverse this procedure to install the power button board.
Removal and replacement procedures4–22
Page 58
Bluetooth module
The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is
✎
available using spare part number 496461-001. See “Bluetooth module cable” on page 4-28 for Bluetooth
module cable removal information.
DescriptionSpare part number
Bluetooth module483113-001
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the following components:
a. Switch cover (see “Switch cover” on page 4-18)
b. Keyboard cover (see “Keyboard cover” on page 4-20)
c. Power button board (see “Power button board” on page 4-22)
Remove the Bluetooth module:
1. Remove the Phillips PM2.0×4.0 screw 1 that secures the Bluetooth module to the top cover.
2. Release the Bluetooth module 2 as far as the Bluetooth module cable allows.
3. Disconnect the Bluetooth module cable 3 from the Bluetooth module.
Reverse this procedure to install the Bluetooth module.
Removal and replacement procedures4–23
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Keyboard
DescriptionSpare part number
For use in Denmark, Finland, and Norway508199-DH1
For use in France496672-051
For use in French Canada508199-121
For use in Germany496672-041
For use in Greece496672-DJ1
For use in Italy496672-061
For use in Japan508199-291
For use in Latin America496672-161
For use in the Netherlands496672-B31
For use in Russia496672-251
For use in Saudi Arabia508199-171
For use in South Korea508199-AD1
For use in Spain496672-071
For use in Switzerland496672-BG1
For use in Taiwan496672-AB1
For use in Thailand508199-281
For use in Turkey496672-141
For use in the United Kingdom496672-031
For use in the United States496672-001
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the switch cover (see “Switch cover” on page 4-18).
6. Remove the keyboard cover (see “Keyboard cover” on page 4-20).
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Remove the keyboard:
1. Turn the computer upside down, with the front toward you.
2. Remove the two Phillips PM2.5×7.0 screws that secure the keyboard to the computer.
3. Turn the computer display-side up, with the front toward you.
4. Open the computer as far as possible.
5. Remove the Phillips PM2.0×4.0 screw that secures the keyboard to the computer.
Removal and replacement procedures4–25
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6. Lift the rear edge of the keyboard 1 until it rests at an angle.
7. Release the keyboard 2 by sliding it back to disengage the tabs on the front edge of the keyboard from the
top cover and rest it on the display.
8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached and disconnect the
keyboard cable 2 from the system board.
9. Remove the keyboard.
Reverse this procedure to install the keyboard.
Removal and replacement procedures4–26
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Power button board cable
The power button board cable is included with the power button board, spare part number 496482-001.
✎
Before removing the power button board cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the following components:
a. Switch cover (see “Switch cover” on page 4-18)
b. Keyboard cover (see “Keyboard cover” on page 4-20)
c. Power button board (see “Power button board” on page 4-22)
d. Keyboard (see “Keyboard” on page 4-24)
Remove the power button board cable:
1. Disconnect the power button board cable 1 from the LIF connector on the system board.
2. Remove the power button board cable 2.
Reverse this procedure to install the power button board cable.
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Bluetooth module cable
DescriptionSpare part number
Bluetooth module cable496461-001
Before removing the Bluetooth module cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the following components:
a. Switch cover (see “Switch cover” on page 4-18)
b. Keyboard cover (see “Keyboard cover” on page 4-20)
c. Bluetooth module (see “Bluetooth module” on page 4-23)
d. Keyboard (see “Keyboard” on page 4-24)
Remove the Bluetooth module cable:
1. Disconnect the Bluetooth module cable 1 from the system board.
2. Remove the Bluetooth module cable 2.
Reverse this procedure to install the Bluetooth module cable.
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LED board cable
The LED board cable is included with the keyboard cover, spare part number 496472-001.
✎
Before removing the LED board cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the following components:
a. Switch cover (see “Switch cover” on page 4-18)
b. Keyboard cover (see “Keyboard cover” on page 4-20)
c. Keyboard (see “Keyboard” on page 4-24)
Remove the LED board cable:
1. Release the ZIF connector 1 to which the LED board cable is attached and disconnect the LED board cable
from the system board.
2. Remove the LED board cable 2.
Reverse this procedure to install the LED board cable.
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Speaker assembly
DescriptionSpare part number
Speaker assembly496476-001
Before removing the speaker assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the following components:
a. Switch cover (see “Switch cover” on page 4-18)
b. Keyboard cover (see “Keyboard cover” on page 4-20)
c. Keyboard (see “Keyboard” on page 4-24)
Remove the speaker assembly:
1. Disconnect the speaker assembly cable 1 from the system board.
2. Remove the speaker assembly 2.
Reverse this procedure to install the speaker assembly.
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Display assembly
The display assembly spare part kit includes 2 WLAN antenna transceivers and cables, webcam, microphones,
and logo.
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the following components:
a. Switch cover (see “Switch cover” on page 4-18)
b. Keyboard cover (see “Keyboard cover” on page 4-20)
c. Keyboard (see “Keyboard” on page 4-24)
d. Speaker assembly (see “Speaker assembly” on page 4-30)
Removal and replacement procedures4–31
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Remove the display assembly:
1. Open the computer as far as possible.
2. Disconnect the display panel cable 1 from the system board.
3. Disconnect the webcam/microphone module cable 2 from the system board.
4. Remove the WLAN antenna cables 3 from the opening in the routing channel built into the top cover.
Removal and replacement procedures4–32
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CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can
Ä
result in damage to the display assembly and other computer components.
5. Remove the four Phillips PM2.5×7.0 screws 1 that secure the display assembly to the computer.
6. Lift the display assembly 2 straight up and remove it.
7. If it is necessary to replace the display enclosure or any of the display assembly internal components, remove
the rubber screw covers 1 and the four Phillips PM2.5×7.0 screws 2 on the display bezel lower edge.
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8. Turn the display assembly upside down, with the bottom edge toward you.
9. Release the display enclosure bottom edge 1 as far as the wireless antenna cables and display logo LED
cable allow.
10. Remove the wireless antenna cables 2 from the slot built into the display hinge cover.
11. Disconnect the display logo LED cable 3 from the display logo LED board.
12. Remove the display enclosure 4. The display enclosure is available using spare part number 496462-001.
13. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips PM2.0×4.0
screw 1 that secures each transceiver to the display enclosure.
14. Detach the transceivers 2 from the display enclosure.
15. Release the retention tabs 3 built into the display enclosure and remove the wireless antenna cables from
the tabs. The wireless antenna transceivers and cables are included in the Display Cable Kits, spare part
numbers 496465-001 (for use only with dual-lamp display assemblies) and 514289-001 (for use only with
single-lamp display assemblies).
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16. If it is necessary to replace the webcam/microphone module, remove the Phillips PM2.0×4.0 screw 1 that
secures the module to the display bezel.
17. Release the webcam/microphone module 2 as far from the display bezel as the webcam/microphone module
cable allows.
18. Disconnect the webcam/microphone module cable 3 from the webcam/microphone module, and remove the
webcam/microphone module. The webcam/microphone module is available using spare part number
496674-001.
19. If it is necessary to replace the display hinge cover, display inverter, display panel cable, or
webcam/microphone module cable, remove the four Phillips PM2.0×4.0 screws 1 that secure the display hinge
cover to the display bezel.
20. Remove the display hinge cover 2 from the display bezel. The display hinge cover is available using spare part
number 496464-001.
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21. If it is necessary to replace the webcam/microphone module cable, remove the cable from the display panel.
The webcam/microphone module cable is included in the Display Cable Kits, spare part numbers 496465-001
(for use only with dual-lamp display assemblies) and 514289-001 (for use only with single-lamp display
assemblies).
22. If it is necessary to replace the display panel cable, detach the adhesive reinforcement strip 1 that secures the
display panel cable to the display panel.
23. Disconnect the display panel cable 2 from the display panel.
24. Disconnect the display panel cable from the display inverter 3.
25. Remove the display panel cable 4. The display panel cable is included in the Display Cable Kits, spare part
numbers 496465-001 (for use only with dual-lamp display assemblies) and 514289-001 (for use only with
single-lamp display assemblies).
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26. If it is necessary to replace the display inverter, release the display inverter 1 as far from the display bezel as
the backlight cables and display panel cable allow.
Dual-lamp display assemblies will have two cables that must be disconnected in step 27. Single-lamp display
✎
assemblies will only have one cable that must be disconnected.
27. Disconnect the backlight cables 2 and the display panel cable 3 from the display inverter, and remove the
display inverter. The display inverter is available using the following spare part numbers:
❏ 496467-001—for use only with dual-lamp display assemblies
❏ 499317-001—for use only with single-lamp display assemblies
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28. If it is necessary to replace the display hinges, remove the two Phillips PM2.0×4.0 screws 1 that secure the
display hinge bracket to the display bezel.
29. Remove the display hinge bracket 2.
30. Remove the four Phillips PM2.0×4.0 screws 1 that secure the display hinges to the display panel.
31. Remove the four Phillips PM2.5×7.0 screws 2 that secure the display hinges to the display panel.
32. Remove the display hinges 3. The display hinges and display hinge bracket are included in the Display
Hinge Kit, spare part number 496463-001.
Reverse this procedure to reassemble and install the display assembly.
Removal and replacement procedures4–38
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Top cover
DescriptionSpare part number
Top cover (includes fingerprint reader board, fingerprint reader board cable, TouchPad, and
TouchPad cables)
496470-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-9)
b. Hard drive (see “Hard drive” on page 4-11)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-15)
e. WLAN module (see “WLAN module” on page 4-16)
f. Switch cover (see “Switch cover” on page 4-18)
g. Keyboard cover (see “Keyboard cover” on page 4-20)
h. Keyboard (see “Keyboard” on page 4-24)
i. Speaker assembly (see “Speaker assembly” on page 4-30)
j. Display assembly (see “Display assembly” on page 4-31)
When replacing the top cover, be sure that the following components are removed from the defective top cover and
installed on the replacement top cover:
■ Power button board (see “Power button board” on page 4-22)
■ Bluetooth module (see “Bluetooth module” on page 4-23)
■ Bluetooth module cable (see “Bluetooth module cable” on page 4-28)
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Remove the top cover:
1. Turn the computer upside down, with the front toward you.
2. Remove the 10 Phillips PM2.5×7.0 screws that secure the top cover to the base enclosure.
3. Remove the three Phillips PM2.0×4.0 screws that secure the top cover to the base enclosure.
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4. Turn the computer right-side up, with the front toward you.
5. Disconnect the following cables from the system board:
1 TouchPad board cable
2 TouchPad on/off button board cable
6. Remove the Phillips PM2.0×4.0 screw that secures the top cover to the base enclosure.
Removal and replacement procedures4–41
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7. Lift the rear edge 1 of the top cover until it rests at an angle.
8. Slide the top cover 2 back until the fingerprint reader board cable is accessible.
9. Disconnect the fingerprint reader board cable 1 from the LIF connector on the system board.
Before removing the TouchPad on/off button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-9)
b. Hard drive (see “Hard drive” on page 4-11)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-15)
e. WLAN module (see “WLAN module” on page 4-16)
f. Switch cover (see “Switch cover” on page 4-18)
g. Keyboard cover (see “Keyboard cover” on page 4-20)
h. Keyboard (see “Keyboard” on page 4-24)
i. Speaker assembly (see “Speaker assembly” on page 4-30)
j. Display assembly (see “Display assembly” on page 4-31)
k. Top cover (see “Top cover” on page 4-39)
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Remove the TouchPad on/off button board:
1. Turn the top cover upside down, with the front toward you.
2. Remove the Phillips PM2.0×4.0 screw 1 that secures the TouchPad on/off button board to the top cover.
3. Remove the TouchPad on/off button board 2 and cable.
Reverse this procedure to install the TouchPad on/off button board.
Removal and replacement procedures4–44
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System board
DescriptionSpare part number
System board (includes 512 MB of graphics subsystem memory and replacement thermal material) 496460-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-9)
b. Hard drive (see “Hard drive” on page 4-11)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-15)
e. WLAN module (see “WLAN module” on page 4-16)
f. Switch cover (see “Switch cover” on page 4-18)
g. Keyboard cover (see “Keyboard cover” on page 4-20)
h. Keyboard (see “Keyboard” on page 4-24)
i. Speaker assembly (see “Speaker assembly” on page 4-30)
j. Display assembly (see “Display assembly” on page 4-31)
k. Top cover (see “Top cover” on page 4-39)
When replacing the system board, be sure that the following components are removed from the defective system
board and installed on the replacement system board:
■ RTC battery (see “RTC battery” on page 4-14)
■ Fan/heat sink assembly (see “Fan/heat sink assembly” on page 4-58)
■ Processor (see “Processor” on page 4-61)
Removal and replacement procedures4–45
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Remove the system board:
1. Turn the computer upside down, with the front toward you.
2. Disconnect the subwoofer cable from the system board.
3. Turn the computer right-side up, with the front toward you.
4. Disconnect the following cables from the system board:
1 Fan cable
2 Audio/infrared board cable
3 Power connector cable
4 USB board cable
Removal and replacement procedures4–46
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5. Remove the three Phillips PM2.0×4.0 screws that secure the system board to the base enclosure.
6. Use the optical drive connector 1 to lift the right side 2 of the system board until it rests at an angle.
7. Remove the system board 3 by sliding it up and to the right.
Reverse this procedure to install the system board.
Removal and replacement procedures4–47
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Fan
DescriptionSpare part number
Fan
The fan is also available with the base enclosure spare part kit, spare part 496469-001.
✎
Before removing the fan, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-9)
b. Hard drive (see “Hard drive” on page 4-11)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-15)
e. WLAN module (see “WLAN module” on page 4-16)
f. Switch cover (see “Switch cover” on page 4-18)
g. Keyboard cover (see “Keyboard cover” on page 4-20)
514290-001
h. Keyboard (see “Keyboard” on page 4-24)
i. Speaker assembly (see “Speaker assembly” on page 4-30)
j. Display assembly (see “Display assembly” on page 4-31)
k. Top cover (see “Top cover” on page 4-39)
l. System board (see “System board” on page 4-45)
Removal and replacement procedures4–48
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Remove the fan:
1. Remove the two Phillips PM2.0×4.0 screws 1 that secure the fan to the base enclosure.
2. Remove the fan 2 by lifting it straight up.
Reverse this procedure to install the fan.
Removal and replacement procedures4–49
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Audio/infrared board
DescriptionSpare part number
Audio/infrared board (includes cable)496483-001
Before removing the audio/infrared board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-9)
b. Hard drive (see “Hard drive” on page 4-11)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-15)
e. WLAN module (see “WLAN module” on page 4-16)
f. Switch cover (see “Switch cover” on page 4-18)
g. Keyboard cover (see “Keyboard cover” on page 4-20)
h. Keyboard (see “Keyboard” on page 4-24)
i. Speaker assembly (see “Speaker assembly” on page 4-30)
j. Display assembly (see “Display assembly” on page 4-31)
k. Top cover (see “Top cover” on page 4-39)
Removal and replacement procedures4–50
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Remove the audio/infrared board:
1. Disconnect the audio/infrared board cable 1 from the system board.
2. Remove the two Phillips PM2.0×4.0 screws 2 that secure the audio/infrared board to the base enclosure.
3. Remove the audio/infrared board 3 by lifting it straight up.
Reverse this procedure to install the audio/infrared board.
Removal and replacement procedures4–51
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TV tuner module cable
The TV tuner module cable is included in the Cable Kit, spare part number 496481-001.
✎
Before removing the TV tuner module cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-9)
b. Hard drive (see “Hard drive” on page 4-11)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-15)
e. WLAN module (see “WLAN module” on page 4-16)
f. Switch cover (see “Switch cover” on page 4-18)
g. Keyboard cover (see “Keyboard cover” on page 4-20)
h. Keyboard (see “Keyboard” on page 4-24)
i. Speaker assembly (see “Speaker assembly” on page 4-30)
j. Display assembly (see “Display assembly” on page 4-31)
k. Top cover (see “Top cover” on page 4-39)
l. Audio/infrared board (see “Audio/infrared board” on page 4-50)
Remove the TV tuner module cable:
1. Remove the TV tuner module cable connector 1 from the clip in the base enclosure.
2. Remove the TV tuner module cable 2.
Reverse this procedure to install the TV tuner module cable.
Removal and replacement procedures4–52
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USB board
DescriptionSpare part number
USB board (includes cable)496489-001
Before removing the USB board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-9)
b. Hard drive (see “Hard drive” on page 4-11)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-15)
e. WLAN module (see “WLAN module” on page 4-16)
f. Switch cover (see “Switch cover” on page 4-18)
g. Keyboard cover (see “Keyboard cover” on page 4-20)
h. Keyboard (see “Keyboard” on page 4-24)
i. Speaker assembly (see “Speaker assembly” on page 4-30)
j. Display assembly (see “Display assembly” on page 4-31)
k. Top cover (see “Top cover” on page 4-39)
Remove the USB board:
1. Disconnect the USB board cable 1 from the system board.
2. Remove the Phillips PM2.0×4.0 screw 2 that secures the USB board to the base enclosure.
3. Remove the USB board and cable 3 by lifting them straight up.
Reverse this procedure to install the USB board.
Removal and replacement procedures4–53
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Power connector cable
The power connector cable is included in the base enclosure spare part kit, spare part number 496469-001.
✎
Before removing the power connector cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-9)
b. Hard drive (see “Hard drive” on page 4-11)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-15)
e. WLAN module (see “WLAN module” on page 4-16)
f. Switch cover (see “Switch cover” on page 4-18)
g. Keyboard cover (see “Keyboard cover” on page 4-20)
h. Keyboard (see “Keyboard” on page 4-24)
i. Speaker assembly (see “Speaker assembly” on page 4-30)
j. Display assembly (see “Display assembly” on page 4-31)
k. Top cover (see “Top cover” on page 4-39)
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Remove the power connector cable:
1. Disconnect the power connector cable 1 from the system board.
2. Remove the Phillips PM2.5×7.0 screw 2 that secures the power connector and bracket to the base enclosure.
3. Remove the power connector bracket 3.
4. Remove the power connector cable from the clips and routing channel built into the subwoofer.
5. Remove the power connector and cable 4.
Reverse this procedure to install the power connector cable.
Removal and replacement procedures4–55
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Subwoofer
The subwoofer is included in the base enclosure spare part kit, spare part number 496469-001.
✎
Before removing the subwoofer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-9)
b. Hard drive (see “Hard drive” on page 4-11)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-15)
e. WLAN module (see “WLAN module” on page 4-16)
f. Switch cover (see “Switch cover” on page 4-18)
g. Keyboard cover (see “Keyboard cover” on page 4-20)
h. Keyboard (see “Keyboard” on page 4-24)
i. Speaker assembly (see “Speaker assembly” on page 4-30)
j. Display assembly (see “Display assembly” on page 4-31)
k. Top cover (see “Top cover” on page 4-39)
l. System board (see “System board” on page 4-45)
m. USB board (see “USB board” on page 4-53)
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Remove the subwoofer:
1. Remove the subwoofer cable 1 from the clips 2 and routing channel built into the base enclosure.
2. Remove the two Phillips PM2.5×5.0 broadhead screws 3 that secure the subwoofer to the base enclosure.
The rubber grommets 4 should be inspected and replaced in the correct locations on the subwoofer. These
✎
grommets are critical for satisfactory subwoofer performance.
3. Remove the subwoofer 5 by lifting it straight up.
To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side of the computer.
✎
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed
to turn on automatically when high temperature conditions exist. These conditions are affected by high external
temperatures, system power consumption, power management/battery conservation configurations, battery fast
charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side
of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-9)
b. Hard drive (see “Hard drive” on page 4-11)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-15)
e. WLAN module (see “WLAN module” on page 4-16)
f. Switch cover (see “Switch cover” on page 4-18)
g. Keyboard cover (see “Keyboard cover” on page 4-20)
h. Keyboard (see “Keyboard” on page 4-24)
i. Speaker assembly (see “Speaker assembly” on page 4-30)
j. Display assembly (see “Display assembly” on page 4-31)
k. Top cover (see “Top cover” on page 4-39)
l. System board (see “System board” on page 4-45)
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Remove the fan/heat sink assembly:
1. Disconnect the fan cable 1 from the system board.
2. Loosen the four Phillips PM2.5×11.0 captive screws 2 and the two Phillips PM2.5×5.0 captive screws 3 that
secure the fan/heat sink assembly to the system board.
Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board
✎
components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
3. Remove the fan/heat sink assembly 4.
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The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly, the system board,
✎
and the processor each time the fan/heat sink assembly is removed:
■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it.
■ Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it.
■ Thermal pads are used on various other system board components 5 and 7, and the sections of the
heat sink 6 and 8.
Replacement thermal material is included with all fan/heat sink assembly, system board, and processor spare
part kits.
Reverse this procedure to install the fan/heat sink assembly.
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Processor
The processor spare part kit includes replacement thermal material.
✎
DescriptionSpare part number
Intel Core2 Duo T9800 2.93-GHz processor with 6-MB L2 cache and 1066-MHz FSB507951-001
Intel Core2 Duo T9600 2.80-GHz processor with 6-MB L2 cache and 1066-MHz FSB500604-001
Intel Core2 Duo T9550 2.66-GHz processor with 6-MB L2 cache and 1066-MHz FSB507953-001
Intel Core2 Duo T9500 2.53-GHz processor with 6-MB L2 cache and 1066-MHz FSB500603-001
Intel Core2 Duo T8700 2.53-GHz processor with 3-MB L2 cache and 1066-MHz FSB507960-001
Intel Core2 Duo T8600 2.40-GHz processor with 3-MB L2 cache and 1066-MHz FSB500601-001
Intel Core2 Duo T8400 2.26-GHz processor with 3-MB L2 cache and 1066-MHz FSB500600-001
Intel Core2 Duo T6600 2.20-GHz processor with 3-MB L2 cache and 1066-MHz FSB513591-001
Intel Core2 Duo T7550 2.13-GHz processor with 3-MB L2 cache and 1066-MHz FSB500605-001
Intel Core2 Duo T6400 2.06-GHz processor with 3-MB L2 cache and 1066-MHz FSB513593-001
Intel Core2 Duo T7350 2.00-GHz processor with 3-MB L2 cache and 1066-MHz FSB503392-001
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-8).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-9)
b. Hard drive (see “Hard drive” on page 4-11)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-15)
e. WLAN module (see “WLAN module” on page 4-16)
f. Switch cover (see “Switch cover” on page 4-18)
g. Keyboard cover (see “Keyboard cover” on page 4-20)
h. Keyboard (see “Keyboard” on page 4-24)
i. Speaker assembly (see “Speaker assembly” on page 4-30)
j. Display assembly (see “Display assembly” on page 4-31)
k. Top cover (see “Top cover” on page 4-39)
l. System board (see “System board” on page 4-45)
m. Fan/heat sink assembly (see “Fan/heat sink assembly” on page 4-58)
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Remove the processor:
1. Turn the processor locking screw 1 one-half turn counterclockwise until you hear a click.
2. Lift the processor 2 straight up and remove it.
The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket
✎
when you install the processor.
Reverse this procedure to install the processor.
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The Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows operating system is not working.
The utility reports information about the computer and provides settings for startup, security, and other preferences.
The fingerprint reader (select models only) does not work when accessing the Setup Utility.
✎
Starting the Setup Utility
To start the Setup Utility:
1. Turn on or restart the computer.
2. Before Windows opens and while “Press <F10> to enter setup” is displayed in the lower-left corner of the
screen, press
Changing the language of the Setup Utility
f10.
5
Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not
already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1. To start the Setup Utility, turn on or restart the computer, and then press
is displayed in the lower-left corner of the screen.
2. Use the arrow keys to select System Configuration > Language, and then press
3. Press
4. When a confirmation prompt with your preference selected is displayed, press
5. To set your preferences and exit the Setup Utility, press
Your preferences go into effect when the computer restarts in Windows.
f5 or f6 (or use the arrow keys) to select a language, and then press enter to select a language.
Navigating and selecting in the Setup Utility
Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are
by keystroke.
■ To choose a menu or a menu item, use the arrow keys.
■ To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use either the
arrow keys or
■ To select an item, press enter.
■ To close a text box or return to the menu display, press esc.
■ To display additional navigation and selection information while the Setup Utility is open, press f1.
f5 or f6.
f10 while “Press <F10> to enter setup”
enter.
enter to save your preference.
f10 and then follow the instructions on the screen.
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Displaying system information
The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not
open, begin at step 1. If the Setup Utility is open, begin at step 2.
1. To start the Setup Utility, turn on or restart the computer, and then press
is displayed in the lower-left corner of the screen.
2. Access the system information by using the Main menu.
3. To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press
enter. (The computer restarts in Windows.)
Restoring default settings in the Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already
running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1. To start the Setup Utility, turn on or restart the computer, and then press
is displayed in the lower-left corner of the screen.
2. Select Exit > Load Setup Defaults, and then press
3. When the Setup Confirmation is displayed, press
4. To set your preferences and exit the Setup Utility, press
The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the
computer restarts.
Your password, security, and language settings are not changed when you restore the factory default settings.
enter.
enter to save your preferences.
✎
f10 while “Press <F10> to enter setup”
f10 while “Press <F10> to enter setup”
f10, and then follow the instructions on the screen.
Using advanced Setup Utility features
This guide describes the Setup Utility features recommended for all users. For more information about the Setup
Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when
the computer is in Windows.
The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and
settings for boot order preferences.
The “<F12> to boot from LAN” message that is displayed in the lower-left corner of the screen each time the
computer is started or restarted in Windows is the prompt for a Network Service Boot.
The “Press <F9> to change boot order” message that is displayed in the lower-left corner of the screen each time
the computer is started or restarted in Windows is the prompt to change the boot order.
Closing the Setup Utility
You can close the Setup Utility with or without saving changes.
■ To close the Setup Utility and save your changes from the current session, use either of the
following procedures:
❏ Press f10, and then follow the instructions on the screen.
– or –
❏ If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to
select Exit > Exit Saving Changes, and then press
When you use the
Exit Saving Changes procedure, the Setup Utility closes when you press
■ To close the Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press
select Exit > Exit Discarding Changes, and then press
After the Setup Utility closes, the computer restarts in Windows.
f10 procedure, you are offered an option to return to the Setup Utility. When you use the
enter.
enter.
esc to return to the menu display. Then use the arrow keys to
enter.
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Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
Some of the Setup Utility menu items listed in this chapter may not be supported by your computer.
✎
Main menu
SelectTo Do This
System information■ View and change the system time and date.
Security menu
SelectTo Do This
Administrator passwordEnter, change, or delete an administrator password.
Power-OnPassword Enter, change, or delete a power-on password.
■ View identification information about the computer.
■ View specification information about the processor, memory size, system
BIOS, and keyboard controller version (select models only).
System Configuration menu
SelectTo Do This
Language SupportChange the Setup Utility language.