HP hdx 16 Service Manual

HP HDX 16 Entertainment PC
Maintenance and Service Guide
Document Part Number: 487263-001
November 2008
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2008 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: November 2008 Document Part Number: 487263-001
Safety warning notice
WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
Å
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

Contents

1 Product description
2 External component identification
Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Buttons, speakers, and fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Rear component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
3 Illustrated parts catalog
Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Display assembly components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10
Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11
Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12
4 Removal and replacement procedures
Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Unknown user password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Service tag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11
TV tuner module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13
RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14
Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15
WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16
Contents iv
Switch cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18
Keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20
Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22
Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24
Power button board cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27
Bluetooth module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28
LED board cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–29
Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30
Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–31
Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–39
TouchPad on/off button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–43
System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–45
Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–48
Audio/infrared board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–50
TV tuner module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–52
USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–53
Power connector cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–54
Subwoofer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–56
Fan/heat sink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–58
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–61
5 Setup Utility
Starting the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Changing the language of the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Navigating and selecting in the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Restoring default settings in the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Using advanced Setup Utility features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Closing the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
6 Specifications
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
16.0-inch FHD display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
16.0-inch HD display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3
Blu-ray ROM DVD±RW SuperMulti DL Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications. . . . . . . . . . . . . . . . . . . . 6–6
System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7
System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7
System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8
System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9
Contents v
7 Screw listing
Phillips PM2.5×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1
Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4
Phillips PM2.5×6.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10
Phillips PM3.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–11
Phillips PM2.5×5.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12
Phillips PM2.5×11.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13
Phillips PM2.5×5.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14
8 Backup and recovery
Recovering system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
Creating recovery discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
When to back up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
Backup suggestions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3
Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4
9 Connector pin assignments
1394 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1
Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1
Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2
External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2
HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3
RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4
Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4
10Power cord set requirements
Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1
Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2
11Recycling
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1
Index
Contents vi

Product description

Category Description
Product name HP HDX 16 Entertainment PC
Processors Intel® Core™2 Duo processors:
T9600 2.80-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB)
T9500 2.53-GHz processor, 6-MB L2 cache, 1066-MHz FSB
T8600 2.40-GHz processor, 3-MB L2 cache, 1066-MHz FSB
T8400 2.26-GHz processor, 3-MB L2 cache, 1066-MHz FSB
T7550 2.13-GHz processor, 3-MB L2 cache, 1066-MHz FSB
T7350 2.00-GHz processor, 3-MB L2 cache, 1066-MHz FSB
Chipset Northbridge: Intel PM45
Southbridge: Intel ICH9M
Graphics nVidia GeForce 9650M GT with 1024 MB or 512 MB of dedicated video memory
Panel 16.0-inch dual-channel low-voltage differential signaling (LVDS), full high-definition (FHD,
1920×1080p) and high-definition (HD, 1366×768), AntiGlare display assemblies equipped with dual-lamp and single-lamp variations
16:9 ultra wide aspect ratio Typical brightness: 250 nits Supports flush glass AntiGlare panel cover support Lighted logo on display enclosure All display assemblies include 2 wireless local area network (WLAN) antennae
Memory 2 customer-accessible/upgradable memory module slots
Supports dual-channel memory Supports up to 8 GB of system RAM PC2-6400, 800-MHz, DDR2
1
Supports the following configurations:
8192-MB total system memory (4096 x 2, dual-channel)
4096-MB total system memory (2048 × 2, dual-channel)
3072-MB total system memory (2048 + 1024)
2048-MB total system memory (1024 × 2, dual-channel)
2048-MB total system memory (2048 × 1)
1024-MB total system memory (1024 × 1)
(Continued)
Product description 1–1
Category Description
Hard drives Supports 9.50-mm, 6.35-cm (2.50-inch) hard drives
Supports second hard drive Supports HP 3D DriveGuard protection Customer-accessible Serial ATA
Supports the following hard drives:
500-GB, 5400-rpm
400-GB, 5400-rpm
320-GB, 7200-rpm
320-GB, 5400-rpm
250-GB, 5400-rpm
160-GB, 7200-rpm
160-GB, 5400-rpm
Supports the following dual hard drive configurations:
1000-GB, 5400-rpm (500-GB × 2)
800-GB, 5400-rpm (400-GB × 2)
640-GB, 7200-rpm (320-GB × 2)
640-GB, 5400-rpm (320-GB × 2)
500-GB, 5400-rpm (250-GB × 2)
320-GB, 7200-rpm (160-GB × 2)
320-GB, 5400-rpm (160-GB × 2)
160-GB, 5400-rpm (80-GB × 2)
Optical drives 12.7-mm tray load
Serial ATA (SATA) Fixed (removal of 1 screw required) Customer-accessible Parallel ATA Supports no-optical-drive option
Supports the following drives:
Blu-ray ROM DVD±RW SuperMulti DL Drive with LightScribe
Blu-ray ROM DVD±RW SuperMulti DL Drive
Blu-ray ROM DVD±RW Drive
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
Microphone 2 omni-directional, dual-array digital microphones with beam-forming, echo-cancellation,
noise-suppression software
(Continued)
Product description 1–2
Category Description
Audio High-definition audio
Integrated subwoofer Supports Microsoft® premium requirements 2 Altec Lansing Pavilion-branded speakers
Webcam Low-light VGA camera
Fixed (no tilt) Activity LED 640 × 480 by 30 24 frames per second
Modem 56K V.92 1.5-inch data/fax modem with digital line guard
Modem cable is not included
Ethernet Intel Realtek 8111C 10/100/1000 network interface card (NIC)
Intel Realtek 8102E 10/100 NIC Ethernet cable included
Wireless Integrated WLAN options by way of wireless module:
2 wireless antennae built into display assembly Supports no-WLAN option
Support for the following WLAN formats:
Intel WiFi Link 5100 802.11a/b/g/n
Intel WiFi Link 5100 802.11a/b/g/n with Bluetooth®
Intel WiFi Link 5100 802.11a/b/g
Intel WiFi Link 5100 802.11a/b/g with Bluetooth
Atheros 802.11a/b/g/n
Atheros 802.11a/b/g/n with Bluetooth
TV tuner DVB-T TV tuner module
DVB-T/ANG TV tuner module NTSC/ATSC/ANG TV tuner module TV tuner external antenna cable with both F-PAL and PAL jacks
External media cards One ExpressCard slot, supporting optional ExpressCard/54 cards
Digital Media Slot supporting Memory Stick (MS), Memory Stick Pro (MSP), MultiMediaCard (MMC), Secure Digital (SD) Memory Card, and xD-Picture Card (XD)
(Continued)
Product description 1–3
Category Description
Ports 1394
Audio-in (mono microphone) Audio-out (stereo headphones, 2) Consumer infrared eSATA HDMI Multi-pin AC power RJ-45 (Ethernet, includes link and activity lights) TV tuner USB (3) VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 GHz (hot plug/unplug
with auto-detect)
Docking Supports expansion port 3 docking connector
Keyboard/pointing devices Spill-resistant keyboard
TouchPad with 2 TouchPad buttons Supports 2-way scroll Taps enabled as default
Power requirements 90-W and 65-W AC adapters with localized and pointing stick cable plug support (3-wire plug
with ground pin, supports 3-pin DC connector) 8-cell, 2.55-Ah (73-Wh) Li-ion battery
Security Security cable slot
Fingerprint reader with Digital Persona software support
Operating system Preinstalled:
Windows Vista® Ultimate (64 bit) Windows Vista Premium (32 and 64 bit) Windows Vista Home Basic (32 bit) FreeDOS RedFlag
Serviceability End-user replaceable parts:
AC adapter Battery (system) Hard drive Memory module Optical drive WLAN module
Product description 1–4

Top components

Display components

2

External component identification

Item Component Function
1 Internal display switch Turns off the display if the display is closed while the computer is on.
2 Wireless antennae (2) Send and receive wireless signals to communicate with WLANs.
The antennae are not visible from the outside of the computer.
For optimal transmission, keep the areas immediately around the antennae free from obstructions.
3 Internal digital dual-array
microphones (2)
4 Integrated webcam light On: The webcam is in use.
5 Integrated webcam Records audio and video and captures still photographs.
To see wireless regulatory notices, refer to the section of the
to your country or region. These notices are located in Help and Support.
External component identification 2–1
Record sound.
Regulatory, Safety and Environmental Notices
that applies

Buttons, speakers, and fingerprint reader

Item Component Function
Power button* When the computer is off, press the button to turn on the computer.
1
When the computer is on, briefly press the button to initiate Sleep.
When the computer is in the Sleep state, briefly press the button to
exit Sleep.
When the computer is in Hibernation, briefly press the button to exit Hibernation.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control Panel > System and Maintenance > Power Options.
Speakers (2) Produce sound.
2
Media button Launches the MediaSmart program from any power state.
3
If the computer has been set up to require a logon password, you may
be asked to log on to Windows. MediaSmart starts after you log on. For more information on using MediaSmart, select Start > Help and Support.
Previous/rewind button Plays the previous track or chapter when the button is pressed once.
4
Rewinds media when the button is pressed in combination with the fn key.
Stop button Stops playback.
5
Play/pause button Plays or pauses media.
6
Next/fast forward button Plays the next track or chapter when the button is pressed once.
7
Fast forwards media when pressed in combination with the fn key.
Optical drive button Releases the media tray.
8
Volume mute button Mutes and restores speaker sound.
9
(Continued)
External component identification 2–2
Item Component Function
-
q
w
e
r
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.
Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease volume and
to the right to increase volume. You can also press and hold the minus (-) sign to decrease volume, or press and hold the plus (+) sign to increase volume.
Treble/bass button Alternates between treble and bass volume controls.
Treble or bass volume scroll zone Adjusts treble or bass volume. Select the treble or bass volume by pressing
the treble/bass button, and then slide your finger to the left to decrease volume and to the right to increase volume using the treble or bass volume scroll zone. You can also press and hold the minus (-) sign to decrease volume, or press and hold the plus (+) sign to increase volume.
Wireless button Turns the wireless feature on or off but does not establish a wireless
connection.
You must set up or access a wireless network in order to establish a
wireless connection.
Fingerprint reader Allows a fingerprint logon to Windows, instead of a password logon.
External component identification 2–3

Keys

Item Component Function
1
2
3
4
5
6
esc key Displays system information when pressed in combination with the fn key.
fn key Executes frequently used system functions when pressed in combination with
a function key or the esc key.
Windows logo key Displays the Windows Start menu.
Windows applications key Displays a shortcut menu for items beneath the pointer.
Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.
Function keys Execute frequently used system functions when pressed in combination with
the fn key.
External component identification 2–4

Lights

Item Component Function
1 Caps lock light On: Caps lock is on.
2 Power lights (2)* On: The computer is on.
Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
3 Volume mute light White: Computer sound is on.
Amber: Computer sound is off.
4 Volume down light On: The volume scroll zone is being used to decrease speaker volume.
5 Volume up light On: The volume scroll zone is being used to increase speaker volume.
6 Treble light On: The treble volume function is on.
7 Bass light On: The bass volume function is on.
8 Treble/bass down light On: The treble or bass scroll zone is being used to decrease the level of treble
or bass in the audio.
9 Treble/bass up light On: The treble or bass scroll zone is being used to increase the level of treble
or bass in the audio.
- Wireless light ■ Blue: An integrated wireless device, such as a wireless local area network
(WLAN) device and/or a Bluetooth device, is on.
Amber: All wireless devices are off.
q Num lock light On: Num lock is on or the embedded numeric keypad is enabled.
w Drive light Blinking: The hard drive or optical drive is being accessed.
Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the internal hard drive.
e Battery light ■ On: A battery is charging.
Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level.
Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.
External component identification 2–5

Pointing devices

Item Component Function
1 TouchPad light White: TouchPad is enabled.
2 TouchPad* Moves the pointer and selects or activates items on the screen.
3 Left TouchPad button* Functions like the left button on an external mouse.
Amber: TouchPad is disabled.
4 TouchPad on/off button Enables/disables the TouchPad.
5 TouchPad scroll zone Scrolls up or down.
6 Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device references, select Start > Control Panel > Hardware and Sound > Mouse.
External component identification 2–6

Front components

Item Component Function
1 Digital Media Slot Supports the following optional digital card formats:
2 Digital Media Slot light On: A digital card is being accessed.
3 Consumer infrared lens Receives a signal from the HP Remote Control (select models only).
4 Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
5 Audio-out (headphone) jacks (2) Produce sound when connected to optional powered stereo speakers,
Memory Stick (MS)
Memory Stick Pro (MSP)
MultiMediaCard (MMC)
Secure Digital (SD) Memory Card
xD-Picture Card (XD)
microphone, or monaural microphone.
headphones, ear buds, a headset, or television.

Right-side components

Item Component Function
1 USB ports (2) Connect optional USB devices.
2 TV antenna/cable jack (select
models only)
3 Optical drive Reads optical discs and, on select models, also writes to optical discs.
4 Optical drive light Blinking: The optical drive is being accessed.
5 Security cable slot Attaches an optional security cable to the computer.
6 Power connector Connects an AC adapter.
Connects an optional TV antenna or an optional digital cable device that receives standard or high-definition TV broadcasts.
The security cable is designed to act as a deterrent, but it may not
prevent the computer from being mishandled or stolen.
External component identification 2–7

Left-side components

Item Component Function
1 External monitor port Connects an external VGA monitor or projector.
2 Expansion port 3 Connects the computer to an optional docking device or optional expansion
3 RJ-45 (network) jack Connects a network cable.
4 HDMI port Connects an optional video or audio device, such as a high-definition
5 eSATA/USB port Connects an optional high-performance eSATA component, such as an
product.
The computer has only one expansion port. The term expansion port
3 describes the type of expansion port.
television, or any compatible digital or audio component.
eSATA external hard drive, or connects an optional USB device.
6 USB port Connects an optional USB device.
7 1394 port Connects an optional IEEE 1394 or 1394a device, such as a camcorder.
8 ExpressCard slot Supports optional ExpressCard/54 cards.

Rear component

Component Function
Vent Enables airflow to cool internal components.
The computer fan starts up automatically to cool internal components
and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
External component identification 2–8

Bottom components

Item Component Function
1 Subwoofer Contains the subwoofer speaker.
2 Battery bay Holds the battery.
3 Battery release latch Releases the battery from the battery bay.
4 Vents (7) Enable airflow to cool internal components.
The computer fan starts up automatically to cool internal components
and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
5 Hard drive bay Holds the hard drive, the TV tuner card(select models only), and the
2 memory module slots.
6 WLAN module compartment Holds the WLAN module.
To prevent an unresponsive system, replace the wireless module only
Ä
with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
External component identification 2–9

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
3

Illustrated parts catalog

Item Component Description
1
2
3
4
5
Illustrated parts catalog 3–1
Product name This is the product name affixed to the front of the computer.
Serial number (s/n) This is an alphanumeric identifier that is unique to each product.
Part number/Product number (p/n) This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and parts are needed.
Model description This is the number used to locate documents, drivers, and
support for the computer.
Warranty period This number describes the duration of the warranty period for the
computer.

Computer major components

Illustrated parts catalog 3–2
Item Description Spare Part Number
(1) Display assembly (includes 2 WLAN antenna transceivers and cables, webcam, microphones, and logo)
16.0-inch, WXGA, AntiGlare, FHD, dual lamp with webcam and microphone 497936-001
16.0-inch, WXGA, AntiGlare, HD, dual lamp with webcam and microphone 496468-001
16.0-inch, WXGA, AntiGlare, HD, single lamp with webcam and microphone 497937-001
See “Display assembly components” on page 3-8 for information on display assembly spare part numbers.
(2) Switch cover 496471-001
(3) Keyboard cover (includes LED board and cable) 496472-001
(4) Keyboard (includes cable)
For use in Denmark, Finland, and Norway 508199-DH1
For use in France 496672-051
For use in French Canada 508199-121
For use in Germany 496672-041
For use in Greece 496672-DJ1
For use in Italy 496672-061
For use in Japan 508199-291
For use in Latin America 496672-161
For use in the Netherlands 496672-B31
For use in Russia 496672-251
For use in Saudi Arabia 508199-171
For use in South Korea 508199-AD1
For use in Spain 496672-071
For use in Switzerland 496672-BG1
For use in Taiwan 496672-AB1
For use in Thailand 508199-281
For use in Turkey 496672-141
For use in the United Kingdom 496672-031
For use in the United States 496672-001
(5) Power button board (includes cable) 496482-001
Plastics Kit, includes: 496477-001
(6a) ExpressCard slot bezel
(6b) Hard drive cover
(6c) WLAN module compartment cover
See “Plastics Kit” on page 3-7 for more Plastics Kit spare part information.
(7) Bluetooth module
The Bluetooth module spare part kit does not include a Bluetooth module cable.
The Bluetooth module cable is available using spare part number 496461-001.
(8) Bluetooth module cable 496461-001
Illustrated parts catalog 3–3
483113-001
(Continued)
Item Description Spare Part Number
(9a) Base enclosure, includes: 496469-001
(9b) Subwoofer
(9c) Power connector cable
Power connector cable bracket (not illustrated)
Fan (see also item 16)
5 rubber feet (not illustrated)
Rubber Feet Kit (not illustrated, includes 5 rubber feet) 496478-001
(10) Top cover (includes fingerprint reader board, fingerprint reader board cable, TouchPad,
and TouchPad cables)
(11) TouchPad on/off button board (incudes cable) 496473-001
(12) Speaker assembly 496476-001
(13) System board (includes 512 MB of graphics subsystem memory and replacement
thermal material)
(14) Processor (includes replacement thermal material):
Intel Core2 Duo T9800 2.93-GHz processor with 6-MB L2 cache and 1066-MHz FSB 507951-001
Intel Core2 Duo T9600 2.80-GHz processor with 6-MB L2 cache and 1066-MHz FSB 500604-001
Intel Core2 Duo T9550 2.66-GHz processor with 6-MB L2 cache and 1066-MHz FSB 507953-001
Intel Core2 Duo T9500 2.53-GHz processor with 6-MB L2 cache and 1066-MHz FSB 500603-001
Intel Core2 Duo T8700 2.53-GHz processor with 3-MB L2 cache and 1066-MHz FSB 507960-001
Intel Core2 Duo T8600 2.40-GHz processor with 3-MB L2 cache and 1066-MHz FSB 500601-001
Intel Core2 Duo T8400 2.26-GHz processor with 3-MB L2 cache and 1066-MHz FSB 500600-001
Intel Core2 Duo T6600 2.20-GHz processor with 3-MB L2 cache and 1066-MHz FSB 513593-001
Intel Core2 Duo T7550 2.13-GHz processor with 3-MB L2 cache and 1066-MHz FSB 500605-001
Intel Core2 Duo T6400 2.06-GHz processor with 3-MB L2 cache and 1066-MHz FSB 513592-001
Intel Core2 Duo T7350 2.00-GHz processor with 3-MB L2 cache and 1066-MHz FSB 503391-001
496470-001
496460-001
(15) Fan/heat sink assembly (includes replacement thermal material) 496488-001
(16) Fan 514290-001
(17) Audio/infrared board (includes cable) 496483-001
(18) USB board (includes cable) 496489-001
Cable Kit, includes: 496481-001
(19) TV tuner module cable
(20) Battery
12-cell, 8.80-Ah Li-ion battery 497695-001
6-cell, 2.55-Ah Li-ion battery 497694-001
(Continued)
Illustrated parts catalog 3–4
Item Description Spare Part Number
(21) Optical drive (includes bezel and optical drive bracket)
Blu-ray ROM DVD±RW SuperMulti DL Drive with LightScribe 498074-001
Blu-ray ROM DVD±RW SuperMulti DL Drive 498075-001
Blu-ray ROM DVD±RW Drive 498073-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 503392-001
(22) Hard drive (includes left and right hard drive brackets, Mylar sleeve, connector, and isolators)
500-GB, 5400-rpm 498071-001
400-GB, 5400-rpm 498072-001
320-GB, 7200-rpm 505857-001
320-GB, 5400-rpm 498069-001
250-GB, 5400-rpm 505856-001
160-GB, 7200-rpm 498068-001
160-GB, 5400-rpm 498070-001
(23) RTC battery 449729-001
(24) Memory modules (667-MHz, PC2-6400, 1-DIMM)
4096-MB 506591-001
2048-MB 497693-001
1024-MB 497692-001
(25) TV tuner module
The TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner module cable is
included in the Cable Kit, spare part number 496481-001.
DVB-T TV tuner module 482899-003
DVB-T/ANG TV tuner module 482899-002
NTSC/ATSC/ANG TV tuner module 482899-001
TV tuner external antenna cable (not illustrated)
With F-PAL jack 482900-002
With PAL jack 482900-001
(Continued)
Illustrated parts catalog 3–5
Item Description Spare Part Number
(26) WLAN module:
Atheros AR9280 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
Atheros AR9280 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tu n i sia, Tu r ke y, Tu r k men i s t an, Tu v a l u, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions except Pakistan, Russia, and the Ukraine
482260-001
482260-002
480985-001
Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and the Ukraine
482957-001
Illustrated parts catalog 3–6

Plastics Kit

Item Description Spare part number
Plastics Kit 496477-001
1 ExpressCard slot bezel
2 Hard drive cover (includes four captive screws, secured by C-clips)
3 WLAN module compartment cover (includes one captive screw, secured by a C-clip)
Illustrated parts catalog 3–7

Display assembly components

Illustrated parts catalog 3–8
Item Description Spare part number
(1) Display enclosure 496462-001
Display Cable Kit, includes:
(2a) Wireless antenna transceivers and cables
(2b) Webcam/microphone module cable
(2c) Display panel cable
For use only with dual-lamp display assemblies 496465-001
For use only with single-lamp display assemblies 514289-001
(3) Display hinge cover 496464-001
Display Hinge Kit, includes: 496463-001
(4a) Display hinge bracket
(4b) Display left and right hinges
(5) Webcam/microphone module 496674-001
(6) Display inverter
For use only with dual-lamp display assemblies 496467-001
For use only with single-lamp display assemblies 488317-001
Illustrated parts catalog 3–9

Mass storage devices

Item Description Spare part number
1 Hard drives (include left and right hard drive brackets, Mylar sleeve, connector, and isolators):
500-GB, 5400-rpm 498071-001
400-GB, 5400-rpm 498072-001
320-GB, 7200-rpm 505857-001
320-GB, 5400-rpm 498069-001
250-GB, 5400-rpm 505856-001
160-GB, 7200-rpm 498068-001
160-GB, 5400-rpm 498070-001
2 Optical drives (include bezel and optical drive bracket):
Blu-ray ROM DVD±RW SuperMulti DL Drive with LightScribe 498074-001
Blu-ray ROM DVD±RW SuperMulti DL Drive 498075-001
Blu-ray ROM DVD±RW Drive 498073-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 503392-001
Illustrated parts catalog 3–10

Miscellaneous parts

Description Spare part number
AC adapters
90-W AC adapter for use in all countries and regions except Germany 463955-001
90-W AC adapter for use only in Germany 510485-001
65-W AC adapter 463958-001
Bluetooth laser mouse 455916-002
Power cords:
For use in Argentina 490371-D01
For use in Australia 490371-011
For use in Brazil 490371-201
For use in Denmark 490371-081
For use in Europe, the Middle East, and Africa 490371-021
For use in India 490371-D61
For use in Italy 490371-061
For use in Japan 490371-291
For use in the People’s Republic of China 490371-AA1
For use in South Korea 490371-AD1
For use in Taiwan 490371-AB1
For use in the United Kingdom and Singapore 490371-031
For use in Canada, Mexico, and the United States 490371-001
Remote controls:
Full function remote control with teletext 465541-001
Full function remote control without teletext 465540-001
Screw Kit, includes:
Phillips PM3.0×4.0 screws
Phillips PM2.5×11.0 captive screws
Phillips PM2.5×7.0 screws
Phillips PM2.5×6.0 captive screws
Phillips PM2.5×5.0 captive screws
Phillips PM2.5×5.0 broadhead screws
Phillips PM2.0×4.0 screws
Wired headset with volume control 371693-001
496479-001
Illustrated parts catalog 3–11
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