HP HC241 User Guide
User Guide
HP HC241
HP HC241p
© Copyright 2018, 2019 HP Development
Company, L.P.
HDMI, the HDMI Logo and High-Denition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Legal Manufacturer: HP Inc., 1501 Page Mill
Road, Palo Alto, CA 94304, P.C. 94304–1112,
Palo Alto, United States
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product. To access the latest
user guide, go to http://www.hp.com/support,
and follow the instructions to nd your
product. Then select User Guides.
First Edition: September 2018
Second Edition: May 2019
Version: A, September 2018
Version: B, May 2019
Document Part Number: L33689-002
About This Guide
This guide provides information on monitor features, setting up the monitor, using the software and technical
specications.
WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). An Important alert warns the user that failure to follow a procedure exactly as
described could result in loss of data or in damage to hardware or software. Also contains essential
information to explain a concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI technology.
iii
iv About This Guide
Table of contents
1 Getting Started ............................................................................................................................................. 1
Important safety information ............................................................................................................................... 1
Indications for use/intended use ........................................................................................................................... 2
Display kit contents ............................................................................................................................................... 2
Explanation of symbols used ................................................................................................................................ 3
Product features and components ........................................................................................................................ 5
Features ............................................................................................................................................... 5
Front panel controls ............................................................................................................................ 6
Reassigning the Function buttons .................................................................................... 6
Rear and side components .................................................................................................................. 7
Setting up the monitor .......................................................................................................................................... 7
Use caution when setting up the monitor ........................................................................................... 7
Connecting the cables ......................................................................................................................... 8
Connecting USB devices .................................................................................................................... 10
Turning on the monitor ..................................................................................................................... 11
Mounting the monitor head .............................................................................................................. 11
Installing a security cable ................................................................................................................. 12
2 Using the monitor ........................................................................................................................................ 13
Downloading the monitor drivers ....................................................................................................................... 13
Using the on-screen display (OSD) menu ............................................................................................................ 13
Using color options .............................................................................................................................................. 14
Using Auto-Sleep Mode ....................................................................................................................................... 15
3 Support and troubleshooting ........................................................................................................................ 16
Solving common problems .................................................................................................................................. 16
Button lockouts ................................................................................................................................................... 16
Contacting support .............................................................................................................................................. 17
Preparing to call technical support ..................................................................................................................... 17
Locating the serial number and product number ............................................................................................... 17
4 Maintaining the monitor .............................................................................................................................. 18
Maintenance guidelines ....................................................................................................................................... 18
Cleaning the monitor ......................................................................................................................... 18
Using the sanitization menu ............................................................................................................. 19
Shipping the monitor ......................................................................................................................... 20
v
Appendix A Technical specications ................................................................................................................. 21
Preset display resolutions ................................................................................................................................... 22
Energy saver feature ........................................................................................................................................... 23
Appendix B Accessibility ................................................................................................................................. 24
Accessibility ......................................................................................................................................................... 24
Finding the technology tools you need ............................................................................................ 24
Our commitment ............................................................................................................................... 24
International Association of Accessibility Professionals (IAAP) ....................................................... 24
Finding the best assistive technology .............................................................................................. 25
Assessing your needs ..................................................................................................... 25
Accessibility for HP products .......................................................................................... 25
Standards and legislation .................................................................................................................................... 26
Standards .......................................................................................................................................... 26
Mandate 376 – EN 301 549 ............................................................................................ 26
Web Content Accessibility Guidelines (WCAG) ................................................................ 26
Legislation and regulations .............................................................................................................. 26
United States ................................................................................................................... 27
21st Century Communications and Video Accessibility Act (CVAA) ............................... 27
Canada ............................................................................................................................. 27
Europe ............................................................................................................................. 28
United Kingdom .............................................................................................................. 28
Australia .......................................................................................................................... 28
Worldwide ....................................................................................................................... 28
Useful accessibility resources and links .............................................................................................................. 29
Organizations .................................................................................................................................... 29
Educational institutions .................................................................................................................... 29
Other disability resources ................................................................................................................. 29
HP links .............................................................................................................................................. 29
Contacting support .............................................................................................................................................. 30
vi
1 Getting Started
Important safety information
A power cord is included with the monitor. If another cord is used, use only a power source and connection
appropriate for this monitor. For information about the correct power cord set to use with the monitor, see
Product Notices provided in your documentation kit.
the
WARNING! To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times.
Disconnect power from the computer by unplugging the power cord from the AC outlet.
If your power cord has a 3-pin attachment plug, plug the cord into a grounded (earthed) 3-pin outlet. Do not
disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an
important safety feature.
The device must be operated within the operating conditions specied by HP only. Never place the device onto
heat-emitting objects like radiators or heating ventilators. The environmental temperature must not exceed
the maximum temperatures indicated in this guide. Never place the device into a closed surrounding housing
unless it is ventilated enough to assure an operational temperature below the allowed maximum.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the AC outlet,
grasp the cord by the plug.
To reduce the risk of serious injury, read the Safety & Comfort Guide provided with your user guides. It
describes proper workstation setup, and proper posture, health, and work habits for computer users. The
Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety &
Comfort Guide is also available on the Web at http://www.hp.com/ergo.
Installations must be set up by qualied personnel only. It is the responsibility of the operating institution to
choose qualied personnel for installation and operation of the device.
IMPORTANT: For the protection of the monitor, as well as the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection
device such as a power strip or uninterruptible power supply (UPS). Not all power strips provide surge
protection; the power strips must be specically labeled as having this capability. Use a power strip whose
manufacturer oers a damage replacement policy so you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.
Important safety information 1
WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot be pulled,
grabbed, or tripped over.
Insuicient system conguration can result in the risk of exposure to an unacceptable high leakage current
for the patient.
If this equipment is modied, appropriate inspection and testing must be conducted to ensure continued safe
use of the equipment.
All equipment connected to this monitor must be certied according to international standards IEC60601-1,
IEC60950 or other IEC/ISO standards applicable to the equipment.
All congurations of equipment must comply with the system standard IEC60601-1. Connecting any
additional equipment to the signal input port or signal output port of this monitor is considered conguring a
medical system. Therefore, the system must comply with the requirements of the system standard
IEC60601-1. For HP support, go to http://www.hp.com/support or contact your local representative.
Indications for use/intended use
● This monitor is intended for healthcare professionals viewing patient information, records, medical
examination images, or results in a hospital or clinical medical environment.
● This monitor is not intended for use in the primary interpretation or diagnosis of medical images for
human diseases.
● Do not operate this monitor with any surgical, life-support, or radiological equipment (mammography
equipment included).
● Do not use this monitor with radiology, pathology, or mammography systems for patient diagnosis
purposes.
● The monitor supports an on-screen display (OSD) with four buttons (under the right side of the front
bezel) for the adjustment of the monitor settings. The video inputs supported are VGA, HDMI, and
DisplayPort. The VGA, HDMI, and DisplayPort video cables are included with the monitor. The selected
video input is displayed full screen.
Display kit contents
The monitor ships with the following items:
● Documentation kit
● Quick Setup guide
● VGA video cable
● DisplayPort video cable
● HDMI video cable
● Hospital-grade power cord
● USB Type-B– to –USB Type-A cable
2 Chapter 1 Getting Started
Explanation of symbols used
Table 1-1 Symbols and their descriptions
Symbol Description
Warning, electricity
Caution
Compliant IEC O60417–5009
Stand-by
EU Direct 2014/30/EU, 2014/35/EU EMC compliance
IEC 60529 compliance
Manufacturer (name and address)
Manufacturing date (YYYY-MM)
Device serial number
Consult instructions for use
Disposal information
This device must not be thrown in the trash but must be recycled, according to the European
WEEE (Waste Electrical and Electronic Equipment) directive.
US FDA Part 15 of the FCC rules (Class B) compliance
Explanation of symbols used 3
Table 1-1 Symbols and their descriptions (continued)
Symbol Description
Temperature limitation
Humidity limitation
Atmospheric pressure limitation
Fragile, handle with care
Keep dry
Stacking limit by mass
This side up
Pallet stackings
AC power input
DisplayPort connector
HDMI connector (High-Denition Multimedia Interface)
VGA connector
4 Chapter 1 Getting Started
USB (upstream) connector
Security cable slot
Product features and components
Features
The monitor features include the following:
● 61.1 cm (24.0-inch) diagonal viewable area with 1920 × 1200 resolution, plus full-screen support for
lower resolutions; custom scaling for maximum image size while preserving original aspect ratio
● Nonglare screen with an LED backlight
● Wide viewing angle to allow viewing from a sitting or standing position, or moving from side to side
(models with embedded privacy
● Embedded privacy lter behind the cover glass (HP HC241p)
● Edge-to-edge anti-glare cover glass
● IP protection: IP32 for LCD monitor, front cover glass only
● Optional stand sold separately, with tilt capability, pivot capability to rotate the monitor from landscape
to portrait, swivel and height adjustment capabilities
● HP Quick Release 2 device to quickly attach the monitor head to the stand (sold separately) with a simple
click, and then remove it with the convenient sliding tab release
● DisplayPort, High–Denition Multimedia Interface (HDMI), and VGA video inputs with cables included
● USB 2.0 hub with one USB 2.0 Type-B upstream port (connects the monitor to the source device) and
two USB Type-A downstream ports (connect to USB devices)
lters are limited to a 60–degree horizontal viewing angle)
● USB 2.0 Type-B– to –Type-A cable provided to connect the monitor’s USB hub to the USB connector on
the computer
● Hospital-grade power cord
WARNING! Grounding reliability can only be achieved when the equipment is connected to an
equivalent receptacle marked hospital only or hospital grade.
● Four Function buttons under the right side of the front bezel, three that can be recongured to quickly
allow selection of the most commonly used operations
● Capacitive on-screen display (OSD) buttons
CAUTION: Do not touch the patient and this medical device at the same time.
● Plug and Play capability if supported by your operating system
● 100 mm integrated VESA mounting
● Security cable slot on the rear of the monitor for an optional security cable lock
● OSD menu adjustments in several languages for easy setup and screen optimization
● High Bandwidth Digital Content Protection (HDCP) copy protection on all digital inputs
● Compliance with Digital Imaging and Communications in Medicine (DICOM) Part 14 for use in healthcare
clinical reviews by healthcare professionals in peer consultation and patient consultation (on HP HC241
model without privacy lter)
● Compliance with IEC 60601–1–2.2014
Product features and components 5
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