HP Handheld sp400 Administrator's Guide
HP Handheld
sp400 Series
All-in-One Scanner Printer
System Administrator Guide
Copyright information
(c) Copyright 2008 Hewlett-Packard Development
Company, L.P.
The information contained herein is subject to change
without notice. The only warranties for HP products and
services are set forth in the express warranty statements
accompanying such products and services. Nothing
herein should be construed as constituting an additional
warranty. HP shall not be liable for technical or editorial
errors or omissions contained herein.
Trademark credits
Microsoft and Windows are U.S. registered trademarks
of Microsoft Corporation.
Adaptus Imaging Technology is a registered trademark
of Honeywell International, Inc.
The Bluetooth word, mark, and logos are owned by the
Bluetooth SIG, Inc.
Document 800c0374
Revision F: January, 2010
2
Contents
1 Introduction
About this guide....................................................................................................................................................6
The All-in-One briefly explained...........................................................................................................................6
Configuration and wireless options ......................................................................................................................6
Configuration options......................................................................................................................................6
Wireless connectivity ......................................................................................................................................6
All-in-One components.........................................................................................................................................6
(a) Hand mount components .......................................................................................................................... 7
(b) Handle components...................................................................................................................................8
(c) Control panel components.........................................................................................................................9
2 Safety information
General safety....................................................................................................................................................10
LED safety..........................................................................................................................................................10
Battery safety .....................................................................................................................................................10
3 Set up the All-in-One
Install the battery cable – Hand mount only.......................................................................................................11
Assemble the hand mount or handle accessory ................................................................................................11
Hand mount: ................................................................................................................................................. 11
Handle:..........................................................................................................................................................12
Install the print cartridge.....................................................................................................................................13
Install the battery and fit the wrist case – Hand mount configuration.................................................................15
Fitting the hand mount..................................................................................................................................17
Connect the battery cable ..................................................................................................................................19
Handle setup......................................................................................................................................................19
Install battery in handle accessory – Handle configuration...........................................................................19
Handheld use................................................................................................................................................20
Hanging use..................................................................................................................................................21
Storage option...............................................................................................................................................21
Contents
4 Configure the All-in-One
Overview ............................................................................................................................................................22
Implement the server application .......................................................................................................................22
Configure the All-in-One.....................................................................................................................................23
Design a custom print template..........................................................................................................................23
5 Operate the All-in-One
Turn on the All-in-One........................................................................................................................................24
Scan...................................................................................................................................................................25
Scan instructions – Hand mount configuration .............................................................................................25
Scan instructions – Handle configuration......................................................................................................26
Scanning tips ................................................................................................................................................27
Print....................................................................................................................................................................28
Print instructions ...........................................................................................................................................28
Printing tips...................................................................................................................................................28
Clear print data ............................................................................................................................................. 29
Turn off the All-in-One........................................................................................................................................30
Remove the All-in-One and wrist case – Hand mount configuration..................................................................30
Remove the battery – Handle configuration.......................................................................................................31
3
6 Maximize print quality
Materials and technique.....................................................................................................................................32
7 Ensure Optimal Comfort
Ergonomic recommendations – General............................................................................................................33
Ergonomic recommendations – Hand mount specific........................................................................................33
Ergonomic recommendations – Handle specific ................................................................................................34
8 Maintain the All-in-One
Order supplies and accessories.........................................................................................................................35
Condition the battery..........................................................................................................................................35
Clean the All-in-One...........................................................................................................................................36
Cleaning materials........................................................................................................................................36
Clean outside surfaces .................................................................................................................................36
Clean the imager window..............................................................................................................................36
Clean the wrist case and hand mount...........................................................................................................37
Clean the door .............................................................................................................................................. 37
Charge the battery..............................................................................................................................................37
Remove the All-in-One from hand mount accessory..........................................................................................37
Remove the All-in-One from handle accessory..................................................................................................38
Replace the battery cable – Hand mount configuration .....................................................................................39
Replace the finger strap – Hand mount configuration........................................................................................39
Replace the wrist strap – Hand mount configuration..........................................................................................40
Replace the rear buckle – Hand mount configuration........................................................................................41
Replace the door................................................................................................................................................42
Recycle...............................................................................................................................................................42
Locate the serial number....................................................................................................................................42
Contents
9 Troubleshoot Problems and Get Support
Problems powering on the All-in-One.................................................................................................................43
Problems connecting the All-in-One to wireless network ...................................................................................43
Problems scanning.............................................................................................................................................44
Problems printing ...............................................................................................................................................45
Problems printing correctly.................................................................................................................................46
Errors and warning conditions............................................................................................................................48
General errors and warning conditions.........................................................................................................48
Battery errors and warning conditions ..........................................................................................................49
Print cartridge errors and warning conditions ...............................................................................................50
Scanning/Wireless errors and warning conditions........................................................................................ 51
Support services.................................................................................................................................................53
10 Advanced Use
System requirements .........................................................................................................................................54
Download and install software............................................................................................................................54
Set up the wireless network ...............................................................................................................................55
Bluetooth.......................................................................................................................................................55
802.11b wireless...........................................................................................................................................55
Configure the server ..................................................................................................................................... 55
Design print templates........................................................................................................................................56
Use the default print templates.....................................................................................................................56
Calibrate the scanner.........................................................................................................................................58
Reset the standard product defaults.............................................................................................................58
Update firmware through USB ...........................................................................................................................58
Update firmware wirelessly ................................................................................................................................59
11 All-in-One Specifications
General device specifications.............................................................................................................................60
4
Environmental specifications..............................................................................................................................60
Wireless specifications.......................................................................................................................................61
Range of wireless module.............................................................................................................................61
Other specifications............................................................................................................................................62
12 Warranty and regulatory information
Warranty.............................................................................................................................................................64
Regulatory notices..............................................................................................................................................64
U.S.A.............................................................................................................................................................64
Federal Communications Commission notice.........................................................................................64
Modifications...........................................................................................................................................64
Canada ......................................................................................................................................................... 64
European Union notices................................................................................................................................64
Products with 2.4-GHz wireless LAN devices............................................................................................... 65
France.....................................................................................................................................................65
Italy..........................................................................................................................................................65
Wireless LAN 802.11b devices.....................................................................................................................65
International..................................................................................................................................................65
Declaration of conformity..............................................................................................................................66
Contents
5
1 Introduction
About this guide
This guide provides information that users and system administrators need to set up and maintain
the HP Handheld All-in-One.
The All-in-One briefly explained
The HP Handheld All-in-One lets you scan and print in almost any location in your environment. The
entire unit, including power source, attaches comfortably to your hand and arm so you can move
around while working. The All-in-One can also communicate wirelessly with a server to exch ange
scan and print information.
Configuration and wireless options
Introduction
Configuration options
There are two options for holding the All-in-One during use:
• Hand mount
• Handle accessory
Wireless connectivity
Wireless connectivity can be accomplished in two ways:
• 802.11b LAN wireless
• Bluetooth
Instructions for using 802.11b wireless are included in this guide; instructions fo r using Bluetooth are
available online at www.hp.com/support/handheldsp400aio
All-in-One components
The HP Handheld All-in-One with handmount is designed to be worn comfortably on the hand and
arm when performing scanning, printing, and package handling tasks. The HP Handheld All-in-One
with handle is designed to be used with either hand when performing scanning and printing tasks.
The All-in-One consists of the following key components:
• A battery
○ Installed inside a forearm-mounted wrist case; or
○ Installed into the bottom of a handle accessory
• The scanner printer device
○ Attached to a hand mount; or
○ Attached to a handle accessory
.
6
(a) Hand mount components
1
Battery inside wrist case
2
Control panel
3
All-in-One
4
Hand mount
Introduction
1
Finger strap
2
Rudder
3
Strap fasteners
4
Wrist strap
7
(b) Handle components
Introduction
1
Battery inside handle
2
Control panel
3
All-in-One
4
Auto/Manual switch
5
Trigger
6
Battery release
7
Lanyard
8
(c) Control panel components
The All-in-One control panel displays several buttons and LED lights for operation and visual
feedback.
Introduction
1
Error light (red)
2
Print cartridge light (orange)
3
Battery light (orange)
4
Wireless light (blue)
5
Power button
6
Power light (green)
7
Tail lights (green or red) on
back corners of All-in-One
8
CLEAR button
9
2 Safety information
General safety
CAUTION:
• The HP Handheld All-in-One is meant for hand-held, hand-mounted or handle-mounted use
only. It is not intended or authorized for operation within 20 centimeters (8 inches) of the head
or torso.
• Do not submerge this device in water.
• If you experience discomfort, discontinue use of the All-in-One and notify your supervisor
immediately. If you experience persistent or recurring pain or discomfort that you think may be
related to using the All-in-One, you should promptly consult a qualified physician and, if
available, your company’s health and safety department.
LED safety
Safety information
The scanning imager located on this device is classified as a Class 1 LED device according to
International Standard IEC 825-1 (EN60825-1). The following precautions are recommended:
CAUTION:
• If the unit requires service, contact an authorized HP service center.
• Do not attempt to make any adjustment to the LED imaging scanner.
• Avoid looking into the LED imaging scanner.
• Do not attempt to view the LED imaging scanner with any type of optical device.
Battery safety
CAUTION:
• There is a risk of explosion if the battery is replaced by an incorrect type.
• Use only the following HP batteries: product number CE199A or CE201A.
• When discarding old batteries, contact your local waste-disposal provider regarding local
restrictions on the disposal or recycling of batteries. For information about HP recycling
programs, go to www.hp.com/recycle
• Only use Hewlett-Packard approved accessories and UL recogni zed battery packs and
chargers.
• To reduce the risk of fire or burns, do not disassemble, crush, or puncture a battery; short the
external contacts on a battery; or dispose of a battery in fire or water. Do not expose a battery
to temperatures above 60 °C (140 °F).
.
10
Set up the All-in-One
3 Set up the All-in-One
Install the battery cable – Hand mount only
Insert the battery cable into the bottom of the hand mount, as shown.
NOTE: The Handle battery cable is permanently wired.
Assemble the hand mount or handle accessory
Hand mount:
1. Align the hand mount with the All-in-One as shown.
2. Slide the hand mount until it clicks into place.
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Handle:
1. Align the handle with the All-in-One as shown.
2. Slide the All-in-One until it clicks into place.
Set up the All-in-One
12
Install the print cartridge
1. Turn off the All-in-One by pressing and holding the green Power button for three seconds if it is
not already off.
IMPORTANT: Always turn off the All-in-One before installing a print cartridge.
2. Remove the protective tape from the print cartridge by pulling it straight out.
Set up the All-in-One
1
Metal contacts
2
Ink nozzles
IMPORTANT: Hold the print cartridge by its sides, as shown above. Do not touch the metal
contacts or the ink nozzles.
3. Push the side button to release the door, and swing the door open.
1
Door
13
Set up the All-in-One
4. Align the print cartridge with the drawing on the door, and then carefully seat the cart ridge in
the door. The label on the print cartridge should face away from the door. The metal contact s
should face the All-in-One.
1
Metal contacts
2
Label
3
Door
4
Drawing
5. Close the door, ensuring it latches securely.
14
Set up the All-in-One
Install the battery and fit the wrist case – Hand
mount configuration
IMPORTANT: Remove all jewelry from your wrist and hand before fitting the All-in-One.
1. Insert a fresh battery as shown in the 3 figures below.
Extended life battery:
Standard battery:
15
Set up the All-in-One
2. Secure the flap to retain the battery.
3. Position the front strap behind your wrist.
4. Secure the arm straps.
1
NOTE: The battery gauge should face upward and be visible through the cutout on top of the
battery wrist case.
CAUTION: Do not over-tighten the straps. Over-tightening can cause discomfort.
Battery gauge
16
Set up the All-in-One
Fitting the hand mount
IMPORTANT: Remove all jewelry from your wrist and hand before fitting the All-in-One.
1. Loosen the finger strap by detaching the fastener ends and then rotating the buckles outward
so that the strap can slip freely through the buckles.
2. Center the rubberized portion of the finger strap between the buckles.
3. Loosen the wrist strap by releasing the fastener ends and pulling the straps through the
buckles.
4. Slide your hand through the wrist strap, palm away from the All-in-One.
5. Insert pointer and middle fingers under the finger strap with the rudder positioned between the
two fingers.
6. Slide the All-in-One onto your hand until the finger strap is at the base of your fingers, and the
wrist strap is at the wrist.
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Set up the All-in-One
7. Tighten the finger strap by pulling straight up from the buckle until there is no movement
between the hand and the All-in-One and then secure the fastener ends to lock the finger strap
in place.
IMPORTANT: The finger strap must be tight enough to prevent motion between the fingers and
the All-in-One because under-tightening may lead to irritation. Do not over-tighten to the point that
numbness or discomfort results.
NOTE: To loosen the finger strap, release the fastener strap and rotate the buckle outwards until
it is at a 90-degree angle to the All-in-One, as shown in step #1. Then pull the strap with your
fingers until it is comfortable.
8. To tighten the wrist strap, bend the wrist upward while making a relaxed fist, and then pull the
strap until the All-in-One makes light contact with the knuckles. Light tension is sufficient.
CAUTION: Do not over-tighten the wrist strap. It should not create pressure on the knuckles.
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Set up the All-in-One
Connect the battery cable
IMPORTANT: Use only the following HP batteries: product number CE199A or CE201A.
1. Align the arrow on the battery cable connector with the top of the battery case.
2. Push in to connect the battery cable to the battery.
Handle setup
Install battery in handle accessory – Handle configuration
1. Insert a fresh battery as shown.
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Set up the All-in-One
2. Ensure battery clicks in securely.
Handheld use
1. Place hand through Lanyard and tighten slide on strap so secure and comfortable
2. Grip handle firmly, but comfortably
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