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2
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Printing History
1st Edition - September 1999
2nd Edition - October 1999
3rd Edition - February 2000
4th Edition - July 2000
5th Edition - September 2000
6th Edition - October 2000
7th Edition - Decemb er 2000
3
Manual Revision History
December 2000
ChangePage
Added Figure 87 to clarify operation of the write cache flush thresholds.253
Added note regarding t he impact of LUN binding on performance.250
Added information on Managing the Universal Transport Mechanism (UTM). 298
Added information on major event logging available with firmware HP08.307
Added Allocating Space for Disk Array Logs section describing use of
environment variable
Added information on Purging Controller Logs. 311
Added information for RAID 0 support on HP-UX.47
Changed the required m inimu m numb er of disk module s per encl osure fro m
2 to 4 based on power supply requirements for the disk enclosure.
AM60_MAX_LOG_SIZE_MB.
308
73
4
About This Book
This guide is intended for use by syst em administrators and others involved in operating and
managing the HP SureStore E Disk Array FC60. It is organized into the following chapters and
section.
Chapter 1, Product Description
Chapter 2, Topology and Array Planning
Chapter 3, Installation
Chapter 4, Managing the Disk Array on
HP-UX
Chapter 5, HP-UX Diagnostic Tools
Chapter 6, Troubleshooting
Chapter 7, Removal and Replacement
Chapter 8, Reference / Legal /
Regulatory
GLOSSARY
Index
Describes the feat ures, controls , and operati on of the
disk array.
Guidelines for designing the disk array configura tion
that best meets your needs.
Instruction for moving the disk array.
Complete instructions for managing your disk array
using the available management software.
Information on using STM to gather in formation abou t
disk array s tatus.
Instructions for isolating and solving common
problems that may occur during disk array operation.
Instructions for removing and replacing all customer-
replaceable components.
Regulatory, environmental, and other reference
information.
5
Related Documents and Information
The following items co ntain information related t o the installation and use of the HP SureStore E
Disk Array and its management software.
HP SureStore E Disk Array FC60 Advanced User’s Guide -
•
book you are reading. Topics that a re discu ssed in m ore d etail i n the Ad vanc ed User’ s Gui de are
clearly identified throughout this book.
Download: www.hp.com/support/fc60
"
!
HP Storage Manager 60 User’s Guide
•
disk array management software for Windows NT and Windows 2000. It is included with the
A5628A software kit.
Download: www.hp.com/support/fc60
"
!
HP Storage Manager 60 Introd uction Guide
•
software for Windows NT and Windows 2000. It is included in electronic format on the
Storage Manager 60 CD
Download: www.hp.com/support/fc60
"
!
Fibre Channel Mass Storage Adapters Service and User Manual
•
Fibre Channel Mass Storage/9000. It describes installation of the Fibre Channel I/O adaptors into
K-, D-, T-, and V-class systems.
The HP SureStore E Disk Array FC60 (Disk Array FC60) is a disk storage system that
features high data availability, high performance, and storage scalability. To provide high
availability, the Disk Array FC60 uses redundant, hot swappable modules, which can be
replaced without disrupting disk array operation should they fail.
The Disk Array FC60 consists of two primary compone nts: an FC60 controller enclosure,
and from one to six HP SureStore E Disk System SC10 enclosures (referred to throughout
this document as simply di sk enclosures). The controller enclosure is respo nsible for
providing overall control of the Disk Array FC60 by managing the communication between
the host and the disk enclosures. Host communication is done through dual Fibre Channel
arbitrated loops (whe n dual controller modules are installed). By using Fibre Ch annel, the
Disk Array FC60 achieves a high data rate throughput. High data throughput is maintained
to the disks by using u p to six Ultr a2 SCSI c hann els t o the disk en clos ures ( one ch anne l for
each disk enclosure).
In addition to increase d performance, the use of multiple disk enclosures provides
scalability — simplifying the process of adding storage capacity as needed. Up to six disk
enclosures can be added incrementally as storage demands increase. Each disk enclosure
holds up to ten disk modules in capacities of 9.1 Gbyte, 8.2 Gbyte, 36.4 Gbyte, or 73.4
Gbyte. A fully loaded syst em comprising six disk enclosures, each populated with ten 73.4Gbyte disk modules, achieves a capacity of over 3 Tbytes.
The Disk Array FC60 enclosures are designed for installation in HP’s original 19-inch
cabinets, which include the C2785A (1.1m), C2786A (1.6m), C2787A (2m), A1896A (1.1 m),
and A1897A (1.6 m) and the HP Rack System/E Racks which includes the A490xA and
A150xA Rack System/E cabinets. The Disk Array FC60 is also supported in the Rittal 9000
Series racks.
18 Product Description
Array Controller FC60
Product Description
Figure 1
SureStore E
Disk System SC10
HP SureStore E Disk Arra y FC60 (Controller with Six Disk Enclosures)
Product Description 19
Operating System Support
The Disk Array FC60 is currently supported on the followi ng operating systems:
HP-UX 11.0, 11.11, and 10.20
•
Windows NT 4.0
•
Windows 2000
•
Note
Some disk array featu res ar e specif ic to eac h op eratin g system. Th ese featu res
are clearly identifi ed throughout this book.
Management Tools
HP-UX Tools
The following tools are available for managing the disk array on HP-UX. These tools are
included with the disk array.
Array Manager 60 command line utilities
•
SAM
•
Support Tools Manager (STM)
•
Windows NT and Windows 2000
The following tools are used to manage the Disk Array FC60 on Windows NT and Windows
2000. This tool is not included with the disk array, but must be ordered separately as
product A5628A.
HP Storage Manager 60
•
(A5628A)
Features
The Disk Array FC60 offers the following fe atures
High availability
•
Scalable storage capacity
•
LED status monitoring
•
20 Product Description
RAID levels 0, 1, 0/1, 3, and 5 ( RAID level 3 supported on Windows NT and Windows
•
2000 only)
EMS hardware monitoring (HP-UX only)
•
High Availability
High availability is a general term that describes hardware and software systems that are
designed to minimize system downtime — planned or unplanned. The Disk Array FC60
qualifies as high-availability hardware , achieving 99.99% availability.
The following features enable high availab ility:
Hot-swappable, high-capacity, high-speed disk modules
•
Dual Fibre Channel arbitrated loops (FC-AL) connection to the host
•
Redundant, hot-swappable, fans and power supplies
•
Support for RAID 1, 0/1, and 5
•
Remote monito ring and diagnosti c s
•
EMS Hardware event monitoring and real-time error reporting (HP-UX only)
•
Product Description
Note
The Disk Array FC60 is designed to operate with either one or two cont roller
modules; however, for data integrity and high availability it is highly
recommended th at dual controller modules be installed.
Scalable Storage Capacity
The Disk Array FC60 is designed to provide maxi mum scalability, simplifying the process
of adding storage capacity as required. Storage capacity can be added in three ways:
– By adding additional disk modules to a disk enclosure
– By adding additional disk enclosures to the array
– By replacing existing disk modules with higher capacity modules
The controller enclosure supports up t o six disk enclosures. Each disk enclos ure holds up
to ten disk modules in capacities of 9.1 Gbyte, 18.2 Gbyte, 36.4 Gbyte, or 73.4 Gbyte. The
minimum configuration for the array is one disk enclosure with two 9.1-Gbyte disk
modules. The maximum co nfiguration is six disk enclosures w ith ten 73.4-Gbyte disk
Product Description 21
modules. This provi des a storage cap acity range from 36 Gbytes to over 3 Tbytes of usab le
storage.
LED Status Monitoring
Both the controller enclosure and disk enclosure monitor the status of their internal
components and operations. At least one LED is provided for each swappable module. If an
error is detected in any module, the error is displayed on the appropriate module’s LED.
This allows failed modules to be quickly ide nt if ied and replaced.
EMS Hardware Event Monitoring (HP-UX Only)
The Disk Array FC60 is fully supported by Hewlett-Packard's EMS Hardware Monitors,
which allow you to monitor all aspects of product operation and be alerted imme diately if
any failure or other unusua l event occurs. Hardware monitoring is available at no cost to
users running HP-UX 11.0 or 10.20.
Hardware monitoring provides a high level of protection against system hardware f ailure.
It provides an important tool for implementing a high-availability strategy for your system.
By using EMS Hardware Mo nitors, you can virtually eliminate undetected hardware
failures that could interrupt syst em operation or cause data loss.
The EMS Hardware Monito r software with the Disk Array FC60 monitor is distributed on
the
HP-UX Support Plus CD-ROM
installing and using hardware event monitoring is contained in the EMS Hardware
Monitors User's Guide (B6191-90011). A copy of this book can be accessed from the
Systems Hardware, Diagnostics, & Monitoring pa ge of Hewlett-Packard's on-line
documentation web site at http :/ /www.docs.hp.com/hpux/systems/
release 9912 and later. Complete inf ormation on
The minimum supported version of the Disk Array FC60 hardware monitor (fc60mon) is
A.01.04. To verify the version of the monitor installed, type:
what /usr/sbin/stm/uut/bin/tools/monitor/fc60mon
22 Product Description
Disk Enclosure Components
The SureStore E Disk System SC10, or disk enclosure, is a high availability Ultra2 SCSI
storage product. It provides an LVDSCSIconnection to the controller enclosur e and ten
slots on a single-ended backpla ne for high-speed, high-capacity LVD SCSI disks. Six disk
enclosures fully populated with 9.1 Gbtye disks provide 0.54 Tbytes of storage in a 2-meter
System/E rack. When fully populated with 73.4 Gbyte disks, the array provides over 3
Tbytes of storage. These values represent maximum storage; usable storage space will vary
depending on the RAID leve l used.
The disk enclosure consists of modular, redundant components that are e asy to upgrade
and maintain. See Figure 2. Disks, fans, power supplies, and Bus Control Cards (BCCs) are
replaceable parts that plug into individual slots in the front and back of the disk enclosure.
Redundant fans, power supplies, an d disk modules can be removed and replaced without
interrupting storage operations. In addition, a single disk within a LUN can be replaced
while the system is on.
Product Description
Disk Enclosure Components 23
BCC Modules
Power Supply Modules
Fan Modules
Disk Modules
Chassis (and Backplane)
Figure 2
24 Disk Enclosure Components
Disk Enclosure Components, Exploded View
(Front Door Not Shown)
Operation Features
The disk enclosure is designed to be installed in a standard 19-inch rack and occupies 3.5
EIA units (high). Disk drives mount in t he front of the enclosure. Also located in t he f ront
of the enclosure are a p ower switch and status LED s. A lockable fr ont door shields RFI and
restricts access to the disk drives and power button (Figure 3 on page 26).
BCCs are installed in the back of the enclosure along with redundant power supp lies and
fans.
Status Indicators
LEDs on the front and b ack of the di sk enclo sure enab le you to quickly id entify and repla ce
failed components, thereby pre venting or minimizing downtime. "Troubleshooting" on
page 359 provides more detailed information abo ut the operation of these LEDs.
Two system LEDs on the front, top right corner of the disk enclosure (A in Figure 3)
indicate the status of the disk enclosure. The left LED indicates when pow er is on or off
and the right LED identifies if a fault has occurred. Additional pairs of LEDs above each
disk slot (D in Figure 3), indicate disk activity and a fault condition. The l eft LED (green )
indicates disk I/O activity and the right LED goes on if the disk module has experienced a
fault. The disk fault LE Ds are al so use d by t he ma nagement tools to identify a specific disk
module by flashing its fault LED.
Product Description
On the back of the disk encl osure, the fo llowin g LEDs (
components and Fibre Channel link:
– Power supply status and fault LEDs
– Fan status and fault LEDs
Bus Controller Card LEDs:
– BCC Fault LED
– Term Power LED (monitors power on the SCSI bus)
– Full Bus Mode LED
– LVD Mode LED
– Bus Free Status LED
For detailed information on LED operation, refer to "Troubleshooting" on page 359
) indicate the statu s of replac eable
K
Disk Enclosure Components 25
A system LEDs
B power button
C disk module
D disk module LEDs
Edoor lock
FESD plug
G mounting ea r
H power supply
IBCCs
Jfans
K component LEDs
Figure 3
Disk Enclosure Front and Back View
Power Switch
The power switch (B in Figure 3) interrupts power from the power supplies to t he disk
enclosure component s. Power to the power supplies is cont rolled by the power cords and
the AC source.
26 Disk Enclosure Components
Disk Enclosure SC10 Modules
The disk enclosure hot-sw appable modules include th e following:
Disks and fillers
•
Fans
•
Power supplies
•
Disks and Fillers
Hot-swappable disk modules make it easy to add or replace disks. Fillers are required in all
unused slots to maintain proper airflow within the enclosure.
Figure 4 illustrates the 3.5-inch disks in a metal carrier. The open carrier design allows ten
half height (1.6 inch) disks to fit the 19-inch width of a standard rack and meet cooling
needs.
WARNINGTouching exposed circuits on the disk module can damage the disk
drive inside. T o avoid damage, always handle disks carefully and use
ESD precautions.
Product Description
The following plastic parts of the disk are safe to touch:
Bezel-handle (A in Figure 4)
•
Cam latch (B)
•
Insertion guide (F)
•
Metal standoffs (D) protect exposed circuits against damage when the disk is laid
circuit-side down on a flat surface.
Disk Enclosure Components 27
A bezel handle
B cam latchE circuit board
C car rier frameF insertion guide
D standoffsG capacity label
Figure 4
Disk Module
Disks fit snugly in their slots. The cam latch (B in Figure 4) is used to seat and unseat the
connectors on the backplane.
A label (G) on the disk provides the following information:
Disk mechanism height: 1.6 inch (h alf height) or 1 inch (low profile)
•
Rotational speed: 10K RPM and 15K RPM (18 Gbyte only)
•
Capacity: 9.1 Gbyte, 18.2 Gbyte, 36.4 Gbyte, or 73.4 Gbyte
•
A large zero on the capacity label distinguishes a filler from a disk. Fillers are required in all
unused slots to maintain proper airflow within the enclosure.
C
AUTION
Fillers must be installed in unused slots to maintain proper cooling within
the disk enclosure.
28 Disk Enclosure Components
BCCs
T wo Backplane Controller Cards, BCCs, control the disks on one or two buses according to
the setting of the Full Bus switch. When the Full Bus switch is set to on, BCC A, in the top
slot, accesses the disks in all ten slots. When the Full Bus switch is off, BCC A accesses
disks in the even-numbered slot s and BCC B accesses disks in the odd-numbered slots.
Product Description
Note
In full bus mode, all ten disks can be accessed through either BCC. Howeve r,
internally each BCC still manages five disks. This means that if the BCC that is
not connected to the SCSI channel fails, access to its five disks will be lost.
Failure of the BCC that is connected to the SCSI channel will render all ten
disks inaccessible.
A alignment guides
B SCSI PortsE DIP switches
CLEDsFlocking screw
D rotary switchG cam lever
Figure 5
BCC
Disk Enclosure Components 29
Each BCC provides two LVD SCSI ports (B in Figure 5) for connection to the controller
enclosure.
The EEPROM on each BCC store s 2
data, including the manufacturer serial number, World Wide Name, and product number.
The following are additional features of the BCC:
LEDs (C in Figure 5) show the status of the BCC and the bus.
•
A rotary switch (D) used to set the enclosure (tray) ID which is used by internal
•
controller operations, and also by the management tools to identify each enclosure.
DIP switches set disk enclosure option s. The only option used by the Disk Array FC60
•
is the full-bus/split-bus mode.
Screws (F) prevent the card from being unintentionally disconnected .
•
Cam levers (G) assist in installing a nd removing the BCC from the enclos ure, ensuring
•
a tight connection with the backplane.
BCC functions include dr ive addressing, fault detection, and environmental services.
bytes of configuration information and user-defined
K
30 Disk Enclosure Components
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