HP Kayak XA-s02, Kayak XA05, Kayak XU04, Evans AccelGALAXY, Sutherland AccelGALAXY Supplementary Manual

Evans & Sutherland AccelGALAXY Graphics Board

Configuration and

Troubleshooting Guide

How to use this online guide

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Contents

How to use this online guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Additional Information & Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

The AccelGALAXY Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Updating the AccelGALAXY Driver . . . . . . . . . . . . . . . . . . . . . . . . 10

Configuring the AccelGALAXY Driver . . . . . . . . . . . . . . . . . . . . . 11

The Settings Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

The AccelPanel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

The AccelPanel - Information Page . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

The AccelPanel - Applications Page . . . . . . . . . . . . . . . . . . . . . . . . . 14

The AccelPanel - System Settings Page. . . . . . . . . . . . . . . . . . . . . . . 15

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Troubleshooting Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Troubleshooting Performance Problems . . . . . . . . . . . . . . . . . . . . . . 19

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AccelGALAXY Graphics Board

Configuration and
Troubleshooting Guide

This manual is for anyone who wants to:

Configure the AccelGALAXY graphics board.

•

Update the AccelGALAXY driver.

•

Troubleshoot hardware/performance problems on the

•

AccelGALAXY graphics board.

AccelGALAXY Graphics Board Configuration and Troubleshooting Guide

Notice

Notice

The information contained in this document is subject to change
without notice.

Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett­Packard shall not be liable for errors contained herein or for
incidental or consequential damages in connection with the
furnishing, performance, or use of this material.

This document contains proprietary information that is protected by
copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated to another language without
the prior written consent of Hewlett-Packard Company.

Microsoft

MS, MS-DOS, Windows and Windows NT are either

,

registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
AccelGraphics and AccelGALAXY are either registered trademarks
or trademarks of Evans & Sutherland in the United States and/or
other countries.

Hewlett-Packard France
38053 Grenoble Cedex 9
France

 1998 Hewlett-Packard Company

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AccelGALAXY Graphics Board Configuration and Troubleshooting Guide

Additional Information & Help

Additional Information & Help

For more information on your graphics board and other accessories
available for your PC Workstations, you can visit the following pages
on HP’s Web site:

HP Kayak PC Workstation product specifications

http://www.hp.com/go/kayak

•

Latest drivers, FAQs, and support information

http://www.hp.com/go/kayaksupport

•

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AccelGALAXY Graphics Board Configuration and Troubleshooting Guide

Overview

Overview

The Evans & Sutherland AccelGALAXY is a high-end OpenGL
graphics board for professional users who require workstation-class
performance, with high-end functionality such as overlays and
texture mapping.

The AccelGALAXY graphics subsystem occupies the AGP accessory
slot in your PC Workstation. It brings you:

Evans & Sutherland REALimage 2100 rendering engine

•

15 MB 3DRAM frame and local buffer memory

•

Hardware texture accelerator with 16 MB CDRAM of dedicated

•

texture memory

Built-in VGA support

•

Full OpenGL 1.1 hardware features support.

•

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AccelGALAXY Graphics Board Configuration and Troubleshooting Guide

The AccelGALAXY Driver

The AccelGALAXY Driver

A driver for the AccelGALAXY board is preloaded on your PC
Workstation.

HP frequently updates graphics board drivers to incorporate feature
and performance enhancements, or to fix problems found when
running specific applications.

Should you have any problem with your AccelGALAXY board, first
check that you have the latest driver version installed on your PC
Workstation. The latest driver version is provided on HP’s Web site.
For more information refer to the next section, “Updating the
AccelGALAXY Driver”.

To check the driver version currently installed on your PC
Workstation, refer to The AccelPanel - Information Page, on page

13.

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AccelGALAXY Graphics Board Configuration and Troubleshooting Guide

Updating the AccelGALAXY Driver

Updating the AccelGALAXY Driver

You can download the latest version of the AccelGALAXY driver
from HP’s Web site at:

http://www.hp.com/go/kayaksupport

After accessing the HP Kayak Support Web site, select your HP
Kayak PC Workstation model, and then go to the AccelGALAXY
driver section.

If the list contains a driver for your application, download that
driver. If a driver for your application is not listed, select the
“DEFAULT version”.

NOTE A README file is supplied with each driver. Please read it carefully

as it provides instructions to install the driver. Moreover, the
information contained in the README file supersedes any
information contained in this manual.

To update the driver, follow these instructions.

1 Download the driver from HP’s Web site to a temporary folder on

your hard disk. (For example,

C:\TEMP\AccelGALAXY\

)

2 Run the executable file to decompress the contained files. You

can do this by double-clicking the file.

3 Follow the instructions provided in the README file that comes

with the driver.

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AccelGALAXY Graphics Board Configuration and Troubleshooting Guide

Configuring the AccelGALAXY Driver

Configuring the AccelGALAXY Driver

You can configure the AccelGALAXY driver using the Display

Properties

dialog box.

To display the
to

Settings, and then click Control Panel. In Control Panel

double-click

Display Properties dialog box, click Start, point

Display.

The Settings Panel

Use the Settings panel to change the screen resolution, number of
colors, and refresh rate. Click
combinations of colors, desktop area, and refresh frequency
supported by the AccelGALAXY graphics board. If you select a
mode, click

Test

to see if your choice is compatible with your

monitor.

The AccelGALAXY graphics board supports the following
resolutions and refresh rates:

Resolution (pixels) Refresh Rate (Hz) Color Z-buffer

List All Modes

to view all

640x480 72, 75, 85 32-bit 24-bit

800x600 60, 75, 85 32-bit 24-bit

1024x768 60, 75, 85 32-bit 24-bit

1280x1024 60, 75, 85 32-bit 24-bit

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AccelGALAXY Graphics Board Configuration and Troubleshooting Guide

Configuring the AccelGALAXY Driver

The AccelPanel

For Help About
the Options

When the AccelGALAXY driver is installed, the

Properties

dialog box contains the

AccelPanel

Display

The AccelPanel contains three pages:

AccelPanel - Information Page

AccelPanel - System Settings Page

AccelPanel - Applications Page

Click the Help button at the bottom of each page.

property sheet.

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AccelGALAXY Graphics Board Configuration and Troubleshooting Guide

Configuring the AccelGALAXY Driver

The AccelPanel - Information Page

This page provides the following system and setup information
about the AccelGALAXY graphics board and the drivers:

The figure above shows the AccelPanel - Information Page for an AccelGALAXY with driver version

1.1 (Build036).

Buttons

Factory Settings Resets all the choices in the AccelPanel to the default factory settings.

Configure Opens the AccelPanel configuration pages and displays them on the screen.

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AccelGALAXY Graphics Board Configuration and Troubleshooting Guide

Configuring the AccelGALAXY Driver

The AccelPanel - Applications Page

This page displays the list of software applications for which the
AccelGALAXY has predefined optimized settings.

Select the application you are using to automatically configure the
driver for optimal performance for this application. If your
application is not shown, choose

NOTE

No Application Selected

AccelPanel - Applications page if you make any change in the
AccelPanel - System Settings page.

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No Application Selected

.

will be automatically selected in the

AccelGALAXY Graphics Board Configuration and Troubleshooting Guide

Configuring the AccelGALAXY Driver

The AccelPanel - System Settings Page

This page allows you to change certain system settings.

In most cases, you do not need to change any of the options in the
AccelPanel - System Settings page. You just need to select the
application you are using.

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AccelGALAXY Graphics Board Configuration and Troubleshooting Guide

Configuring the AccelGALAXY Driver

NOTE

No Application Selected

will be automatically selected in the
AccelPanel - Applications page if you make any change in the
AccelPanel - System Settings page.

The default setting in the Frame-to-Frame Image Quality group box
is

Lower Frame Rate Performance

comfort. For maximum graphics performance, select the

Frame Rate Performance

setting.

. This provides optimal visual

Higher

For more information about the available options, click the Help
button at the bottom of the page.

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At boot time, the

AccelGALAXY Graphics Board Configuration and Troubleshooting Guide

Troubleshooting

Troubleshooting

This section describes how to troubleshoot problems that may arise
with your graphics subsystem. It also provides some tips on how to
improve graphics performance.

Troubleshooting Video Problems

screen is blank and
there are no error
messages.

Solution Explanation

Check that the computer and monitor are turned
on. (The power light should be illuminated.)

Check the monitor’s contrast and brightness
settings.

Make sure that all cables and power cords are
plugged in.

Make sure the power outlet is working.

If possible, try another monitor and set of cables.

Check the LCD screen of your PC Workstation. If
the LCD screen reports ‘Error - No Video’, check
that the AccelGALAXY board is correctly inserted
into the AGP slot.

If the LCD screen reports any other error
message, refer to the User’s Guide that came
with your PC Workstation.

Useful routine checks, especially if you have just
moved the computer or the monitor.

At boot time, the monitor’s signal is provided by
the built-in VGA subsystem of your
AccelGALAXY. MaxiLife can check if the VGA
subsystem is running properly. If there is a
problem it reports ‘Error - No Video’.

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The computer boots

AccelGALAXY Graphics Board Configuration and Troubleshooting Guide

Troubleshooting

normally (in VGA
mode), but the screen
goes blank or is
corrupted when
switching to high­resolution mode

The computer boots
correctly in VGA and
high-resolution mode,
but visual anomalies
occur when using
applications.

Solution Explanation

Check that your monitor supports the selected
AccelGALAXY resolution and refresh rate. If the monitor
does not support the selected resolution, boot in VGA
and then change your settings.

The AccelGALAXY driver may be corrupted or not
properly installed. Reboot in VGA mode and reinstall
the driver. You can download the latest driver version
from HP’s Web site:

http://www.hp.com/go/kayaksupport

Remove the AccelGALAXY graphics board, and then re­insert it. Ensure that the board is properly inserted in
the AGP slot.

Solution Explanation

The driver may not be optimized for the application
used. Open Display Properties, select AccelPanel, click
the Configure button, click the Applications tab, and
select the appropriate application.
For more information, see The AccelPanel - Applications
Page, on page 14.

This problem may occur if you have just
changed your monitor.

If the driver files are corrupted, the PC
Workstation may boot in VGA mode but
may be unable to switch to high-resolution
mode.

The graphics board may not be seated
correctly. This causes the screen to go
blank at this point.

When an application is selected, the driver
settings are automatically configured for
optimum performance and visual comfort
for that application.

Check HP’s Web site for an updated driver version for
your application.

http://www.hp.com/go/kayaksupport

Check for additional information on HP’s Web site.

http://www.hp.com/go/kayaksupport

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HP frequently updates the AccelGALAXY
driver to incorporate feature and
performance enhancements, or to fix
problems found when running specific
applications.

HP provides additional documentation,
such as “FFFFrequently AAAAsked QQQQuestions
(FAQs)” and “Release Notes” to help you
troubleshoot your graphics board.

Graphics performance

AccelGALAXY Graphics Board Configuration and Troubleshooting Guide

Troubleshooting

Troubleshooting Performance Problems

is below expectations

Solution Explanation

Check HP’s Web site for an updated driver version for
your application.

http://www.hp.com/go/kayaksupport

The driver may not be optimized for the application
used. Open Display Properties, select AccelPanel, click
the Configure button, click the Applications tab, and
select the appropriate application.

Select the Higher Frame Rate Performance setting in
the AccelPanel - System Settings page.

HP frequently updates the AccelGALAXY
driver to incorporate feature and
performance enhancements, or to fix
problems found when running specific
applications.

When an application is selected, the driver
settings are automatically configured for
optimum performance and visual comfort
for that application.

This will provide the maximum graphics
performance. However, visual comfort
may decrease in certain conditions.

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AccelGALAXY Graphics Board Configuration and Troubleshooting Guide

Troubleshooting

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