HP E ProLiant ML30 G9 User Manual

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HPE ProLiant ML30 Gen9 Server

Abstract

This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise

Part Number: 825546-001 December 2015 Edition: 1

User Guide

assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

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The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website.

Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.

Microsoft® and Windows® are U.S. registered trademarks of the Microsoft group of companies.

MicroSD is a trademark or a registered trademark of SD-3C in the United States, other countries or both.

Red Hat

VMware

is a registered trademark of Red Hat, Inc. in the United States and other countries.

is a registered trademark of trademark of VMware, Inc. in the United States and/or other jurisdictions.

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Contents

Component identification .......................................................................................................................... 6

Front panel components ........................................................................................................................................... 6

Front panel LEDs and buttons .................................................................................................................................. 6

Front panel LED power fault codes ............................................................................................................... 7

Rear panel components ........................................................................................................................................... 8

Rear panel LEDs and buttons .................................................................................................................................. 9

System board components ..................................................................................................................................... 10

DIMM slot locations ..................................................................................................................................... 11

PCIe expansion slot definitions ................................................................................................................... 11

System maintenance switch ........................................................................................................................ 11

NMI functionality .......................................................................................................................................... 12

Drive numbering ..................................................................................................................................................... 13

Hot-plug drive LED definitions ................................................................................................................................ 14

Fan locations .......................................................................................................................................................... 15

Operations .............................................................................................................................................. 16

Power up the server ............................................................................................................................................... 16

Power down the server ........................................................................................................................................... 16

Install the bezel ...................................................................................................................................................... 16

Remove the bezel .................................................................................................................................................. 17

Install the access panel .......................................................................................................................................... 17

Remove the access panel ...................................................................................................................................... 18

Install the air baffle ................................................................................................................................................. 19

Remove the air baffle ............................................................................................................................................. 20

Setup ...................................................................................................................................................... 21

Optional installation services .................................................................................................................................. 21

Optimum environment ............................................................................................................................................ 21

Space and airflow requirements .................................................................................................................. 21

Temperature requirements .......................................................................................................................... 21

Power requirements .................................................................................................................................... 22

Electrical grounding requirements ............................................................................................................... 22

Server warnings and cautions ................................................................................................................................ 22

Identifying the contents of the server shipping carton ............................................................................................ 23

Installing hardware options ..................................................................................................................................... 23

Installing the operating system ............................................................................................................................... 23

Powering on and selecting boot options in UEFI Boot Mode ................................................................................. 24

Registering the server ............................................................................................................................................ 24

Hardware options installation .................................................................................................................. 25

Introduction ............................................................................................................................................................. 25

Front PCI fan option ............................................................................................................................................... 25

Slim optical disk drive option .................................................................................................................................. 26

350W power supply option (E-star 2.0) .................................................................................................................. 30

Redundant power supply enablement option ......................................................................................................... 32

Drive options .......................................................................................................................................................... 38

Drive installation guidelines ......................................................................................................................... 38

Installing a non-hot-plug drive ..................................................................................................................... 39

Installing a hot-plug drive............................................................................................................................. 41

Drive cable options ................................................................................................................................................. 42

Host Bus Adapter Mini-SAS cable option .................................................................................................... 42

Smart Array Controller Mini-SAS cable option ............................................................................................ 43

Controller options ................................................................................................................................................... 44

Storage controller installation guidelines ..................................................................................................... 45

Installing a storage controller and FBWC module options........................................................................... 45

Contents 3

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Installing a Smart Storage Battery ............................................................................................................... 48

Drive enablement option ........................................................................................................................................ 50

Four-bay LFF hot-plug drive cage option ............................................................................................................... 53

Eight-bay SFF hot-plug drive cage option .............................................................................................................. 55

Memory options ...................................................................................................................................................... 58

Memory subsystem architecture.................................................................................................................. 59

Single-, dual-, and quad-rank DIMMs .......................................................................................................... 59

DIMM identification ...................................................................................................................................... 59

ECC memory ............................................................................................................................................... 60

General DIMM slot population guidelines .................................................................................................... 60

Installing a DIMM ......................................................................................................................................... 60

Setting up the HPE PS1810-24G Switch (optional) ............................................................................................... 61

HPE Trusted Platform Module option ..................................................................................................................... 62

Installing the Trusted Platform Module board .............................................................................................. 63

Retaining the recovery key/password.......................................................................................................... 65

Enabling the Trusted Platform Module ........................................................................................................ 65

Cabling .................................................................................................................................................... 66

Cabling overview .................................................................................................................................................... 66

Storage cabling ...................................................................................................................................................... 66

Drive enablement option cabling ................................................................................................................. 66

Four-bay LFF non-hot-plug drive cage cabling............................................................................................ 67

Four-bay LFF hot-plug drive cage cabling ................................................................................................... 68

Eight-bay SFF hot-plug drive cage cabling.................................................................................................. 68

Slim optical disk drive cabling ................................................................................................................................ 70

Front I/O module cabling ........................................................................................................................................ 71

FBWC cabling ........................................................................................................................................................ 71

Smart Storage Battery cabling ............................................................................................................................... 72

System fan cabling ................................................................................................................................................. 72

Front PCI fan cabling .............................................................................................................................................. 73

Power supply cabling ............................................................................................................................................. 73

350W E1.0/E2.0 non-hot-plug power supply ............................................................................................... 73

Redundant power supply cabling ................................................................................................................ 75

Software and configuration utilities ......................................................................................................... 77

Server mode ........................................................................................................................................................... 77

Product QuickSpecs ............................................................................................................................................... 77

HPE iLO ................................................................................................................................................................. 77

Active Health System .................................................................................................................................. 78

RESTful API support for iLO........................................................................................................................ 79

Integrated Management Log ....................................................................................................................... 79

HPE Insight Remote Support ...................................................................................................................... 79

Intelligent Provisioning ........................................................................................................................................... 80

HPE Insight Diagnostics .............................................................................................................................. 81

Erase Utility ................................................................................................................................................. 81

Scripting Toolkit for Windows and Linux ................................................................................................................ 82

Service Pack for ProLiant ....................................................................................................................................... 82

HP Smart Update Manager ......................................................................................................................... 82

HPE UEFI System Utilities ..................................................................................................................................... 82

Using UEFI System Utilities ......................................................................................................................... 83

Flexible boot control .................................................................................................................................... 83

Restoring and customizing configuration settings ....................................................................................... 84

Secure Boot configuration ........................................................................................................................... 84

Embedded UEFI shell.................................................................................................................................. 84

Embedded Diagnostics option ..................................................................................................................... 84

RESTful API support for UEFI ..................................................................................................................... 85

Re-entering the server serial number and product ID ................................................................................. 85

Utilities and features ............................................................................................................................................... 85

HPE Smart Storage Administrator ............................................................................................................... 85

Automatic Server Recovery ......................................................................................................................... 86

USB support ................................................................................................................................................ 86

Redundant ROM support............................................................................................................................. 86

Contents 4

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Keeping the system current .................................................................................................................................... 87

Access to Hewlett Packard Enterprise Support Materials ........................................................................... 87

Updating firmware or System ROM ............................................................................................................. 87

Drivers ......................................................................................................................................................... 88

Software and firmware................................................................................................................................. 89

Operating System Version Support ............................................................................................................. 89

Version control............................................................................................................................................. 89

Operating systems and virtualization software support for ProLiant servers ............................................... 89

HPE Technology Service Portfolio .............................................................................................................. 90

Change control and proactive notification ................................................................................................... 90

Troubleshooting ...................................................................................................................................... 91

Troubleshooting resources ..................................................................................................................................... 91

System battery replacement ................................................................................................................... 92

Warranty and regulatory information ....................................................................................................... 94

Warranty information .............................................................................................................................................. 94

Regulatory information ........................................................................................................................................... 94

Safety and regulatory compliance ............................................................................................................... 94

Belarus Kazakhstan Russia marking ........................................................................................................... 94

Turkey RoHS material content declaration .................................................................................................. 95

Ukraine RoHS material content declaration ................................................................................................ 95

Specifications .......................................................................................................................................... 96

Environmental specifications .................................................................................................................................. 96

Server specifications .............................................................................................................................................. 96

Power supply specifications ................................................................................................................................... 96

HPE 350 W Power Supply (E-star 1.0)........................................................................................................ 97

HPE 350 W Power Supply (E-star 2.0)........................................................................................................ 97

HPE 460 W CS Gold Hot-plug Power Supply ............................................................................................. 97

Support and other resources .................................................................................................................. 99

Accessing updates ................................................................................................................................................. 99

Websites ................................................................................................................................................................. 99

Customer Self Repair ............................................................................................................................................. 99

Remote support .................................................................................................................................................... 106

Acronyms and abbreviations................................................................................................................. 107

Documentation feedback ...................................................................................................................... 110

Index ..................................................................................................................................................... 111

Contents 5

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Component identification

Item

Description

Media drive bays 2

USB 3.0 connectors

Drive cage bay

Front panel components

Front panel LEDs and buttons

Component identification 6

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UID button/LED*

Solid blue = Activated

•

Power On/Standby button

Solid green = System on NIC status LED*

Solid green = Link to network

Health LED*

Solid green = Normal

System board

1 flash

Processor

2 flashes

Memory

3 flashes

Riser board PCIe slots

4 flashes

FlexibleLOM

5 flashes

controller/Smart SAS HBA controller

6 flashes System board PCIe slots

7 flashes

Power backplane or storage backplane

8 flashes

Power supply

9 flashes

Item Description Status

Flashing blue:

1 flash per second = Remote management or firmware upgrade in

progress

4 flashes per second = iLO manual reboot sequence initiated 8 flashes per second = iLO manual reboot sequence in progress

Off = Deactivated

* When all four LEDs described in this table flash simultaneously, a power fault has occurred. For more information, see "Front panel LED power fault codes (on page 7)." ** Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the power button cable is disconnected. † If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status. For more information, see "Integrated Management Log (on page 79)."

and system power LED*

Flashing green (1 flash per second) = Performing power on sequence Solid amber = System in standby Off = No power present**

Flashing green (1 flash per second) = Network active Off = No network activity

Flashing green (1 flash per second) = iLO is rebooting Flashing amber = System degraded† Flashing red (1 flash per second) = System critical†

Front panel LED power fault codes

The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers.

Subsystem

Removable HPE Flexible Smart Array

For more information, see "Front panel LEDs and buttons (on page 6)."

Front panel LED behavior

Component identification 7

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Rear panel components

Item

Description

Power supply 2

NIC connector 2

Kensington lock slot

NIC connector 1/ Shared iLO connector

PCIe slot 4, PCIe3 x16 (16,8,4,1), full-length*

PCIe slot 3, PCIe3 x4 (1), full-length*

PCIe slot 2, PCIe3 x4 (1), full-length*

PCIe slot 1, PCIe3 x8 (4,1), half-length*

USB 3.0 connectors

USB 2.0 connectors 11

Video connector

* For more information on the expansion slot specifications, see "PCIe expansion slot definitions (on page 11)."

Component identification 8

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Rear panel LEDs and buttons

Item

Description

Status

UID LED

Solid blue = Activated

•

NIC link LED

Green = Network link

NIC activity LED

Solid green = Link to network

Flashing blue:

1 flash per second = Remote

management or firmware upgrade in progress

4 flashes per second = iLO manual

reboot sequence initiated

8 flashes per second = iLO manual

reboot sequence in progress

Off = Deactivated

Off = No network link

Flashing green = Network active Off = No network activity

Component identification 9

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System board components

RPS connector 2

Processor

DIMM slots

System battery

Trusted platform module connector

24-pin power connector

Mini-SAS connector

SATA connector 5

SATA connector 6 10

Internal USB 2.0 connector (for tape drive)

Internal USB 2.0 connector

microSD card slot

Front PCI fan connector

Front panel USB connector

Front panel I/O connector

Front panel USB connector

Smart Storage Battery connector

Storage backup power connector

NMI header

PCIe slot 1 PCIe3 x8 (4,1), half-length*

System maintenance switch

PCIe slot 2 PCIe3 x4 (1), full-length*

PCIe slot 3 PCIe3 x4 (1), full-length*

PCIe slot 4 PCIe3 x16 (16,8,4,1), full-length*

Item Description

Component identification 10

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Item Description

System fan connector

4-pin power connector 1

PCIe3

Half

Full

4, 1

PCIe3

Full

PCIe3

Full

PCIe3

Full

x16

16,8,4,1

Position

Default

Function

Off

Off = iLO security is enabled.

Off

Off = System configuration can be

* For more information on the expansion slot specifications, see "PCIe expansion slot definitions (on page 11)."

DIMM slot locations

The arrow points toward the front of the server.

PCIe expansion slot definitions

DIMM slots are numbered 1 through 4. Letters are used for AMP mode DIMM ordering.

Slot number Type Length Height

Connector link width

System maintenance switch

On = iLO security is disabled.

changed. On = System configuration is locked.

Negotiable link width

Component identification 11

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Position

Default

Function

Off

Reserved

Off

Reserved

Off

Off = Power-on password is enabled.

Off

Off = No function Off

Off = Set default boot mode to UEFI. S8

—

Reserved

—

Reserved

S10

—

Reserved

S11

—

Reserved

S12

—

Reserved

Before using the S7 switch to change to Legacy BIOS Boot Mode, be sure the

HPE Dynamic Smart Array B140i Controller is disabled. Do not use the B140i controller when

To access the redundant ROM, set S1, S5, and S6 to on.

When system maintenance switch S6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.

IMPORTANT:

the server is in Legacy BIOS Boot Mode.

NMI functionality

An NMI crash dump creates a crash dump log before resetting a system which is not responding.

On = Power-on password is disabled.

On = ROM reads system configuration as invalid.

On = Set default boot mode to legacy.

Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating systems, device drivers, and applications. Many crashes freeze a system, and the only available action for administrators is to restart the system. Resetting the system erases any information which could support problem analysis, but the NMI feature preserves that information by performing a memory dump before a system reset.

To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:

• Use the iLO Virtual NMI feature.

• Short the NMI header ("System board components" on page 10).

For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/support/NMI).

Component identification 12

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Drive numbering

• Four-bay LFF non-hot-plug drive numbering

• Four-bay LFF hot-plug drive numbering

Component identification 13

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• Eight-bay SFF hot-plug drive numbering

Item

LED

Status

Definition

Locate

Solid blue

The drive is being identified by a host application.

Flashing blue

The drive carrier firmware is being updated or requires an 2

Activity ring

Rotating green

Drive activity

Off

No drive activity

Do not remove

Solid white

Do not remove the drive. Removing the drive causes one or Off

Removing the drive does not cause a logical drive to fail. 4

Drive status

Solid green

The drive is a member of one or more logical drives.

Flashing green

The drive is rebuilding or performing a RAID migration, strip size Flashing

The drive is a member of one or more logical drives and predicts Flashing amber

The drive is not configured and predicts the drive will fail.

Hot-plug drive LED definitions

When a drive is configured as a part of an array and connected to a powered-up controller, the drive LEDs indicate the status of the drive.

update.

more of the logical drives to fail.

amber/green

migration, capacity expansion, or logical drive extension, or is erasing.

the drive will fail.

Component identification 14

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Item

LED

Status

Definition

Solid amber

The drive has failed.

Off

The drive is not configured by a RAID controller.

The Dynamic Smart Array B140i Controller is only available in UEFI Boot Mode.

Fan number

Fan type

System fan

Front PCI fan (optional)

IMPORTANT: It cannot be enabled in Legacy BIOS Boot Mode. If the B140i controller is disabled, drives connected to the system board Mini-SAS connectors operate in AHCI or Legacy mode. Unde this condition:

• The drives cannot be a part of a hardware RAID or a logical drive.

• The Locate, Drive status, and Do not remove LEDs of the affected drives are disabled.

Use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities ("HPE UEFI System

Utilities" on page 82) to enable or disable the B140i controller (System Configuration →

BIOS/Platform Configuration (RBSU) → System Options → SATA Controller Options → Embedded SATA Configuration).

Fan locations

Component identification 15

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Operations

To reduce the risk of personal injury, electric shock, or damage to the equipment,

Power up the server

1. Connect each power cord to the server.

2. Connect each power cord to the power source.

3. Press the Power On/Standby button.

The server exits standby mode and applies full power to the system. The system power LED

Power down the server

changes from amber to green.

Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.

WARNING: remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.

IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

To power down the server, use one of the following methods:

• Press and release the Power On/Standby button.

This method initiates a controlled shutdown of applications and the OS before the server enters standby mode.

• Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter

standby mode.

This method forces the server to enter standby mode without properly exiting applications and the OS. If an application stops responding, you can use this method to force a shutdown.

• Use a virtual power button selection through iLO.

This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode.

Before proceeding, verify the server is in standby mode by observing that the system power LED is amber.

Install the bezel

1. Insert the tabs on the bezel into the slots on the front chassis.

Operations 16

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Close and lock the bezel.

Remove the bezel

The tower bezel must be unlocked and opened to access the drive cage and media bays. It must be unlocked to remove the access panel. The bezel must remain closed during normal server operations.

1. Unlock the bezel.

2. Open the bezel.

3. Pull the bezel away from the front chassis.

Install the access panel

1. Power down the server (on page 16).

2. Remove all power: a. Disconnect each power cord from the power source.

Operations 17

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Disconnect each power cord from the server.

3. Remove the bezel (on page 17).

4. Place the server on its side with the access panel facing up.

5. Install the access panel: a. Place the access panel on the chassis, and slide it toward the front of the server. b. Tighten the thumbscrew.

6. Close and lock the bezel ("Install the bezel" on page 16).

Remove the access panel

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components,

1. Power down the server (on page 16).

2. Remove all power:

3. Remove the bezel (on page 17).

4. Place the server on its side with the access panel facing up.

5. If installed, unlock and remove the Kensington security lock.

6. Remove the access panel:

minimize the amount of time the access panel is open.

a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

a. Loosen the access panel thumbscrew. b. Slide the access panel back.

Operations 18

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Lift the access panel away from the chassis.

Install the air baffle

1. Power down the server (on page 16).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Remove the bezel (on page 17).

4. Place the server on its side with the access panel facing up.

5. Remove the access panel (on page 18).

6. Insert the tabs on the baffle into the slots on the rear chassis.

7. Push the front end of the baffle into the chassis.

8. Install the access panel (on page 17).

9. Install the bezel (on page 16).

Operations 19

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10.

Power up the server (on page 16).

Remove the air baffle

CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components,

1. Power down the server (on page 16).

2. Remove all power:

3. Remove the bezel (on page 17).

4. Place the server on its side with the access panel facing up.

5. Remove the access panel (on page 18).

6. Remove the air baffle.

minimize the amount of time the access panel is open.

a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

Operations 20

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Setup

Optional installation services

Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

Care Pack Services offer upgraded service levels to expand your standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Some of the Care Pack services are:

• Hardware support

o 6-Hour Call-to-Repair

o 4-Hour 24x7 Same Day

o 4-Hour Same Business Day

• Software support

o Microsoft® operating systems

o Linux operating systems

o ProLiant Essentials (HPE SIM and RDP)

• Integrated hardware and software support

o Critical Service

o Proactive 24

o Support Plus

o Support Plus 24

• Startup and implementation services for both hardware and software

For more information on Care Pack Services, see the Hewlett Packard Enterprise website (http://www.hpe.com/services/carepack).

Optimum environment

When installing the server, select a location that meets the environmental standards described in this

Space and airflow requirements

section.

Leave at least a 7.6-cm (3-inch) clearance space at the front and back of the server for proper ventilation.

Temperature requirements

To ensure continued, safe, and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment.

The maximum recommended TMRA for most server products is 35°C (95°F). The temperature in the room where the server is located must not exceed 35°C (95°F).

Setup 21

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CAUTION: To reduce the risk of damage to the equipment when installing third-party options:

ent to impede airflow around the server beyond the maximum

caused by power surges and voltage spikes and keeps the system in operation during a power

To reduce the risk of personal injury, electric shock, or damage to the equipment,

• Do not permit optional equipm allowable limits.

• Do not exceed the manufacturer’s TMRA.

Power requirements

Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, see the product rating label or the user documentation supplied with that option.

CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply. This device protects the hardware from damage

failure.

When installing more than one server, you might have to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines:

• Balance the server power load between available AC supply branch circuits.

• Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current

rating.

• Do not use common power outlet strips for this equipment.

• Provide a separate electrical circuit for the server.

Electrical grounding requirements

The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must install the equipment in accordance with any regional or national electrical wiring codes, such as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices.

Because of the high ground-leakage currents associated with multiple servers connected to the same power source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for the server is not recommended.

Server warnings and cautions

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

Setup 22

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CAUTION: Protect the server from power fluctuations and temporary interruptions with a

power surges and voltage spikes and keeps the system in operation during a power

d improper cooling

regulating uninterruptible power supply. This device protects the hardware from damage caused by failure.

CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow an that can lead to thermal damage.

Identifying the contents of the server shipping carton

Unpack the server shipping carton and locate the materials and documentation necessary for installing the server.

The contents of the server shipping carton include:

• Server

• Power cord

You need the following items for some procedures:

• T-10/T-15 Torx screwdriver

• Hardware options

• Operating system or application software

Installing hardware options

Install any hardware options before initializing the server. For options installation information, see the option documentation. For server-specific information, see "Hardware options installation (on page 25)."

Installing the operating system

This ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server.

To operate properly, the server must have a supported operating system installed. For the latest information on operating system support, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/supportos). Attempting to run an unsupported operating system can cause serious and unpredictable results.

To install an operating system on the server, use one of the following methods:

• Intelligent Provisioning—iLO includes Intelligent Provisioning for embedded deployment, updating,

and provisioning capabilities. Intelligent Provisioning can configure the server and install an operating system.

To install an operating system on the server with Intelligent Provisioning (local or remote):

a. Connect the Ethernet cable between the network connector on the server and a network jack. b. Press the Power On/Standby button. c. During server POST, press F10. d. Complete the initial Preferences and Registration portion of Intelligent Provisioning (on page 80). e. At the 1 Start screen, click Configure and Install. f. To finish the installation, follow the onscreen prompts. An Internet connection is required to

update the firmware and systems software.

Setup 23

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• Remote deployment installation—To deploy an operating system remotely, use Insight Control

Server Provisioning for an automated solution.

For additional system software and firmware updates, download the Service Pack for ProLiant from the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download). Software and firmware must be updated before using the server for the first time, unless any installed software or components require an older version.

For more information, see "Keeping the system current (on page 87)."

For more information on using these installation methods, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/ilo).

Powering on and selecting boot options in UEFI Boot Mode

On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically.

1. Press the Power On/Standby button.

2. During the initial boot:

o To modify the server configuration ROM default settings, press the F9 key in the ProLiant POST

screen to enter the UEFI System Utilities screen. By default, the System Utilities menus are in the English language.

o If you do not need to modify the server configuration and are ready to install the system software,

press the F10 key to access Intelligent Provisioning.

For more information on automatic configuration, see the UEFI documentation on the Hewlett Packard Enterprise website (http://www.hpe.com/info/enterprise/docs).

Registering the server

To experience quicker service and more efficient support, register the product at the Hewlett Packard Enterprise Product Registration website (http://www.hpe.com/info/register).

Setup 24

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Hardware options installation

Introduction

If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge.

Front PCI fan option

For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

To install the component:

1. Power down the server (on page 16).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Remove the bezel (on page 17).

4. Place the server on its side with the access panel facing up.

5. Remove the access panel (on page 18).

6. Remove the air baffle (on page 20).

7. Install the front PCI fan. a. Slide the front PCI fan into the fan bay.

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Route the front PCI fan cable through the cable clips and connect the cable to the system board.

8. Install the air baffle (on page 19).

9. Install the access panel (on page 17).

10. Install the bezel (on page 16).

11. Return the server to an upright position.

12. Connect each power cord to the server.

13. Connect each power cord to the power source.

14. Power up the server (on page 16).

Slim optical disk drive option

To install the component:

1. Power down the server (on page 16).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Remove the bezel (on page 17).

4. Place the server on its side with the access panel facing up.

5. Remove the access panel (on page 18).

6. Remove the air baffle (on page 20).

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Remove the media drive bay blank.

8. Remove the EMI shield.

9. Install the slim optical disk drive into the drive cage. a. Slide the slim optical disk drive into the drive cage. b. Install the two T-15 screws and secure the drive into the cage.

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Install four M3 screws from the server front panel to each side of the drive cage.

10. Connect the SATA/Power Y-cables to the rear of the drive, then route the cable through the clip on

the drive cage.

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11.

Insert the optical drive assembly into the media drive bay until it clicks into place.

12. Connect the SATA/power Y-cable: a. Connect the 4-pin end of the SATA/Power Y-cable to the 4-pin cable from the power supply. b. Connect the right angle SATA end of the SATA/Power Y-cable to the system board. c. Route the SATA cable through the cable management clips.

If a redundant power supply is installed, connect the 4-pin to 4-pin extension cable to the redundant power supply cable.

For cable routing information, see "Slim optical disk drive cabling (on page 70)."

13. Install the air baffle (on page 19).

14. Install the access panel (on page 17).

15. Install the bezel (on page 16).

16. Return the server to an upright position.

17. Connect each power cord to the server.

18. Connect each power cord to the power source.

19. Power up the server (on page 16).

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350W power supply option (E-star 2.0)

To install the component:

1. Power down the server (on page 16).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Remove the bezel (on page 17).

4. Place the server on its side with the access panel facing up.

5. Remove the access panel (on page 18).

6. Remove the air baffle (on page 20).

7. Disconnect all power supply cables from the system board, drive cages, and devices.

8. Remove the power supply.

9. Install the 350W power supply. a. Slide the power supply into the chassis.

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Secure the power supply with four screws.

10. Connect the power supply cables: a. 24-pin power cable to the system board b. 4-pin power cable to the system board c. 8-pin power cable to the drive cage backplane or non-hot-plug drive power cable

o Four-bay LFF non-hot-plug drive configuration

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Four-bay LFF hot-plug drive configuration

o Eight-bay SFF hot-plug drive configuration

11. Install the air baffle (on page 19).

12. Install the access panel (on page 17).

13. Install the bezel (on page 16).

14. Return the server to an upright position.

15. Connect each power cord to the server.

16. Connect each power cord to the power source.

17. Power up the server (on page 16).

Redundant power supply enablement option

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Install the RPS enablement option to improve power efficiency and enable power redundancy. Power redundancy requires the installation of two power supply modules. This module is a separately purchased option and is not part of the RPS enablement kit.

When the RPS enablement option is installed, the lower media drive bay will not be available.

To install the component:

1. Power down the server (on page 16).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Remove the bezel (on page 17).

4. Place the server on its side with the access panel facing up.

5. Remove the access panel (on page 18).

6. Remove the air baffle (on page 20).

7. Disconnect all power supply cables from the system board, drive cages, and devices.

8. Remove all installed devices and any EMI shields from the two media drive bays.

When the RPS enablement is installed, only the upper media drive bay will be available.

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Remove the power supply.

10. Install the RPS cage. a. Slide the RPS cage into the chassis. b. Secure the RPS cage with four screws.

11. Install the RPS backplane module: a. Route the power supply cables through the media drive bays. b. Align the pins on the chassis and slide the RPS backplane module through the media drive bays.

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power capacity. Verify that all power supplies have the same part number and label color. The

Tighten the thumbscrew.

12. Install the first power input module into the lower bay.

CAUTION: The default and redundant power supplies in the server must have the same output

system becomes unstable and might shut down if it detects mismatched power supplies.

13. To enable the redundant power supply configuration:

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Remove the blank from the upper bay.

b. Install a second power input module into the upper bay.

14. Connect the power supply cables. a. 24-pin power cable to the system board b. 4-pin power cable to the system board c. 10-pin to 8-pin power cable to the drive cage backplane or non-hot-plug drive cable d. RPS cable to the system board

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— Four-bay LFF non-hot-plug drive configuration

— Four-bay LFF hot-plug drive configuration

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— Eight-bay SFF hot-plug drive configuration

For RPS cable routing to a slim optical disc drive or a drive enablement option, see "Storage Cabling (on page 66)."

15. Install the air baffle (on page 19).

16. Install the access panel (on page 17).

17. Install the bezel (on page 16).

18. Return the server to an upright position.

19. Connect each power cord to the server.

20. Connect each power cord to the power source.

21. Power up the server (on page 16).

Drive options

The server supports up to four non-hot-plug LFF drives in the default configuration.

The embedded storage controller supports SATA drives only. To support SAS drives, install an HPE Host Bus Adapter or an HPE Smart Array controller.

The default drive cage may be replaced with an optional four-bay LFF hot-plug drive cage to support up to four hot-plug LFF drives.

The default drive cage may alternatively be replaced with an optional eight-bay SFF hot-plug drive cage to support up to eight hot-plug SFF drives. If the optional eight-bay SFF drive cage is installed, the server supports four SFF drives using the embedded storage controller. An optional storage controller is required to support up to eight SFF drives.

An optional drive enablement kit may be installed in each of the two media bays to support up to two additional LFF drives connected to the embedded SATA controller. If the RPS option is installed, only the

Drive installation guidelines

upper media drive bay will be available for option installation.

When adding drives to the server, observe the following general guidelines:

• The system automatically sets all device numbers.

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• Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the

lowest device number ("Drive numbering" on page 13).

• All drives grouped into the same drive array must meet the following criteria:

o They must be either all SAS or all SATA.

o They must be either all hard drives or all solid state drives.

o Drives should be the same capacity to provide the greatest storage space efficiency when drives

are grouped together into the same drive array.

Installing a non-hot-plug drive

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

To install the component:

1. Power down the server (on page 16).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Remove the tower bezel ("Remove the bezel" on page 17).

4. Remove the access panel (on page 18).

5. Remove the air baffle (on page 20).

6. Disconnect all cables connected to any installed drives.

7. Remove the installed drive cage assembly.

8. Use the screws on the drive cage to install the drives.

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Install drives into the drive cage.

10. Install the drive cage into the chassis.

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11.

Connect all drive cables.

12. Install the air baffle (on page 19).

13. Install the access panel (on page 17).

14. Install the tower bezel ("Install the bezel" on page 16).

15. Connect each power cord to the server.

16. Connect each power cord to the power source.

17. Power up the server (on page 16).

Installing a hot-plug drive

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

To install the component:

1. Remove the tower bezel ("Remove the bezel" on page 17).

2. Remove the drive blank.

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Prepare the drive.

4. Install the drive.

5. Determine the status of the drive from the drive LEDs ("Hot-plug drive LED definitions" on page 14).

To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage/docs).

Drive cable options

Use these drive cable options to support a Host Bus Adapter or a Smart Array Controller.

For more information about product features, specifications, options, configurations, and compatibility,

Host Bus Adapter Mini-SAS cable option

see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

To install the component:

1. Back up all server data.

2. Power down the server (on page 16).

3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

4. Remove the bezel (on page 17).

5. Place the server on its side with the access panel facing up.

6. Remove the access panel (on page 18).

7. Remove the air baffle (on page 20).

8. Disconnect the existing Mini-SAS cables from the drive backplane and the Mini-SAS connectors on

the system board.

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Port 1 drive backplane connection 2

Port 1 controller connection

Port 2 drive backplane connection

Port 2 controller connection

Power cable connection

Connect one end of the cables to the Host Bus Adapter, route the cables through the cable clip, and then connect the cables to the drive backplane.

Item Description

10. Install the Host Bus Adapter ("Installing a storage controller and FBWC module options" on page

45).

Storage controllers may be installed in PCIe slot 1 or 4. HPE recommends installing the H240/H241 Host Bus Adapter in slot 4 for optimal performance.

11. Install the air baffle (on page 19).

12. Install the access panel (on page 17).

13. Install the bezel (on page 16).

14. Return the server to an upright position.

15. Connect each power cord to the server.

16. Connect each power cord to the power source.

17. Power up the server (on page 16).

Smart Array Controller Mini-SAS cable option

To install the component:

1. Backup all server data.

2. Power down the server (on page 16).

3. Remove all power: a. Disconnect each power cord from the power source.

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Port 1 and 2 drive backplane connection 2

Smart Array controller connection

Power cable connection

Disconnect each power cord from the server.

4. Remove the bezel (on page 17).

5. Place the server on its side with the access panel facing up.

6. Remove the access panel (on page 18).

7. Remove the air baffle (on page 20).

8. Disconnect the existing Mini-SAS cables from the drive backplane and the Mini-SAS connectors on

the system board.

9. Connect one end of the cable to the Smart Array Controller, route the cable through the cable clips,

and then connect the other ends to the drive cage backplane.

Item Description

10. Install the Smart Array Controller ("Installing a storage controller and FBWC module options" on

page 45).

Storage controllers may be installed in PCIe slot 1 or 4, HPE recommends installing the P440/P441 Smart Array Controller in slot 4 for optimal performance.

11. Install the air baffle (on page 19).

12. Install the access panel (on page 17).

13. Install the bezel (on page 16).

14. Return the server to an upright position.

15. Connect each power cord to the server.

16. Connect each power cord to the power source.

17. Power up the server (on page 16).

Controller options

The server ships with an embedded Dynamic Smart Array B140i Controller. For more information about the controller and its features, see the Dynamic Smart Array B140i RAID Controller User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage/docs).

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Upgrade options exist for an integrated array controller. For a list of supported options, see the product

remove the battery pack while an array capacity expansion, RAID level migration, or stripe size

QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage/docs).

The server supports FBWC. FBWC consists of a cache module and an Smart Storage Battery Pack. The DDR cache module buffers and stores data being written by an integrated Gen9 P-series Smart Array Controller.

This server supports the 96-W Smart Storage Battery Pack. This battery pack can support up to 24 devices. Devices in this context refer to the Smart Array Controller or NVDIMM associated with the cache module.

The battery pack might have a low charge when installed. If the battery does have low charge, a POST error message appears when the server is powered up, indicating that the battery pack is temporarily disabled. No action is necessary. The internal circuitry automatically recharges the batteries and enables the battery pack. When the system is powered on this process might take approximately 2 hours.

If a system power failure occurs, a fully charged battery pack provides power for up to 150 seconds. During that interval, the controller transfers the cached data from DDR memory to flash memory, where the data remains indefinitely or until a controller retrieves the data. The data protection and the time limit also apply if a power outage occurs. When power is restored to the system, an initialization process writes the preserved data to the storage drives.

CAUTION: The cache module connector does not use the industry-standard DDR3 mini-DIMMs. Do not use the controller with cache modules designed for other controller models, because the controller can malfunction and you can lose data. Also, do not transfer this cache module to an unsupported controller model, because you can lose data.

CAUTION: To prevent a server malfunction or damage to the equipment, do not add or

migration is in progress.

CAUTION: After the server is powered down, wait for 30 seconds, and then check the amber LED before unplugging the cable from the cache module. If the amber LED flashes after 30 seconds, do not remove the cable from the cache module. The cache module is backing up data. Data will be lost if the cable is detached when the amber LED is still flashing.

Storage controller installation guidelines

Storage controllers may be installed in slot 1 or 4. Hewlett Packard Enterprise recommends installing a storage controller in PCIe slot 4 for optimal performance.

An optional front PCI fan must be installed if any PCI cards are installed in the system.

Storage controllers additionally require the appropriate optional cable to connect to storage devices.

Installing a storage controller and FBWC module options

To install the component:

1. Back up all server data.

2. Power down the server (on page 16).

3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

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Remove the bezel (on page 17).

5. Place the server on its side with the access panel facing up.

6. Remove the access panel (on page 18).

7. Remove the air baffle (on page 20).

8. If you intend to use an FBWC module, install the module on the storage controller. a. If you are installing a Smart Array P440 Controller, remove the air scoop.

b. Connect the cache module backup power cable to the module.

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Install the cache module on the storage controller.

9. Locate the appropriate PCIe slot on the system board ("System board components" on page 10).

10. Open the PCIe slot cover retainer and remove the slot blank.

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11.

Install the storage controller.

12. Install the PCIe slot cover retainer.

13. If you installed a cache module on the storage controller, connect the cache module cable to the

system board connector. For cache module cabling information, see "FBWC module cabling ("FBWC cabling" on page 71)."

14. Connect all necessary cables to the storage controller and drive cage backplane. For internal drive

cabling information, see "Storage cabling (on page 66)."

15. Install a front PCI fan ("Front PCI fan option" on page 25).

16. Install the air baffle (on page 19).

17. Install the access panel (on page 17).

18. Install the bezel (on page 16).

19. Return the server to an upright position.

20. Connect each power cord to the server.

21. Connect each power cord to the power source.

22. Power up the server (on page 16).

Installing a Smart Storage Battery

To install the component:

1. Power down the server (on page 16).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Remove the bezel (on page 17).

4. Place the server on its side with the access panel facing up.

5. Remove the access panel (on page 18).

6. Remove the air baffle (on page 20).

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Remove the slot covers.

8. Install the Smart Storage Battery holders.

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Install the Smart Storage Battery, then connect the battery cable to the Smart Storage Battery connector on the system board ("System board components" on page 10).

10. Install the air baffle (on page 19).

11. Install the access panel (on page 17).

12. Install the bezel (on page 16).

13. Return the server to an upright position.

14. Connect each power cord to the server.

15. Connect each power cord to the power source.

16. Power up the server (on page 16).

Drive enablement option

Each drive enablement option allows adding an additional SATA LFF drive to the server.

To install the component:

1. Back up all server data.

2. Power down the server (on page 16).

3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

4. Remove the bezel (on page 17).

5. Place the server on its side with the access panel facing up.

6. Remove the access panel (on page 18).

7. Remove the air baffle (on page 20).

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Remove the EMI shield.

9. Install the drive into the drive carrier and secure it with four T-15 screws included with the option.

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10.

Secure M3 screws to the drive carrier. M3 screws can be found on the server front panel.

11. Insert the drive carrier into the media drive bay until the carrier locks into place.

12. Connect the drive cables. a. Connect and secure the SATA cable.

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Connect the power cable.

13. Install the air baffle (on page 19).

14. Install the access panel (on page 17).

15. Install the bezel (on page 16).

16. Return the server to an upright position.

17. Connect each power cord to the server.

18. Connect each power cord to the power source.

19. Power up the server (on page 16).

Four-bay LFF hot-plug drive cage option

To install the component:

1. Power down the server (on page 16).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Remove the bezel (on page 17).

4. Place the server on its side with the access panel facing up.

5. Remove the access panel (on page 18).

6. Remove the air baffle (on page 20).

7. Disconnect and remove the drive cage cable assembly. a. Disconnect the Mini-SAS cable from the system board. b. Disconnect the power cable from the power supply. c. Disconnect the drive cables from the rear of the drives.

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Remove the non-hot-plug drive cage.

9. Install the drive cage assembly.

10. Connect the drive backplane cables: a. Connect one end of the Mini-SAS cable to the backplane and the other end to the system board.

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Connect the power cable to the backplane.

11. Install the hot-plug drives ("Installing a hot-plug drive" on page 41).

The hot-plug drive cage allows accessing storage drives from the server front bezel. The hot-plug drive cage only supports hot-plug drives. Non-hot-plug drives installed in a hot-plug drive cage will fail.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest device number ("Drive numbering" on page 13).

12. Install the air baffle (on page 19).

13. Install the access panel (on page 17).

14. Install the bezel (on page 16).

15. Return the server to an upright position.

16. Connect each power cord to the server.

17. Connect each power cord to the power source.

18. Power up the server (on page 16).

19. Determine the status of the drive from the drive LEDs ("Hot-plug drive LED definitions" on page 14).

Eight-bay SFF hot-plug drive cage option

To install the component:

1. Power down the server (on page 16).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Remove the bezel (on page 17).

4. Place the server on its side with the access panel facing up.

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Remove the access panel (on page 18).

6. Remove the air baffle (on page 20).

8. Remove the non-hot-plug drive cage.

9. Install the drive cage assembly.

10. Connect the drive backplane cables: a. Connect one end of the Mini-SAS cable to the backplane and the other end to the system board. b. Connect the power cable to the backplane.

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— Mini-SAS cable connected from backplane connector 1 to the system board (4 drives

supported)

— Mini-SAS Y-cable connected from backplane connectors 1 and 2 to a Smart Array controller

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— Mini-SAS cables connected from backplane connectors 1 and 2 to a host bus adapter

NOTE: A storage controller option is required to support more than 4 drives.

NOTE: To install more than 4 SFF drives in the drive cage, install a storage controller option.

11. Install the hot-plug drives ("Installing a hot-plug drive" on page 41).

The hot-plug cage allows accessing storage drives from the server front bezel. The hot-plug drive cage only supports hot-plug drives. Non-hot-plug drives installed in a hot-plug cage will fail.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest device number ("Drive numbering" on page 13).

Port 1 of the hot-plug drive backplane supports drives 1 to 4. Port 2 of the hot-plug drive backplane supports drives 5 to 8.

12. Install a front PCI fan ("Front PCI fan option" on page 25).

13. Install the air baffle (on page 19).

14. Install the access panel (on page 17).

15. Install the bezel (on page 16).

16. Return the server to an upright position.

17. Connect each power cord to the server.

18. Connect each power cord to the power source.

19. Power up the server (on page 16).

20. Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on

page 14).

Memory options

The server supports dual-rank UDIMMs operating at a speed of up to 2133MHz. Depending on the processor model and the number of DIMMs installed, the memory clock speed might be reduced to 1333

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or 1066 MHz. The server supports a maximum system memory of 64 GB, using 4-GB, 8-GB, and 16-GB

Channel

Population order

Slot number

C A 1

D B 3

Capacity

4 GB 8 GB

UDIMMs.

Memory subsystem architecture

The memory subsystem in this server is divided into two channels. Each channel supports two DIMM slots.

DIMM slots are identified by number and by letter. Letters identify the population order. Slot numbers are reported by ROM messages during boot and are used for error reporting.

For the DIMM slot locations, see "DIMM slot locations (on page 11)."

Single-, dual-, and quad-rank DIMMs

To understand and configure memory protection modes properly, an understanding of single-, dual-, and quad-rank DIMMs is helpful. Some DIMM configuration requirements are based on these classifications.

A single-rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory. A dual-rank DIMM is similar to having two single-rank DIMMs on the same module, with only one rank accessible at a time. A quad-rank DIMM is, effectively, two dual-rank DIMMs on the same module. Only one rank is accessible at a time. The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM.

Dual- and quad-rank DIMMs provide the greatest capacity with the existing memory technology. For example, if current DRAM technology supports 8-GB single-rank DIMMs, a dual-rank DIMM would be 16 GB, and a quad-rank DIMM would be 32 GB.

DIMM identification

To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table.

Item Description Definition

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Item

Description

Definition

16 GB

Rank

1R = Single-rank Data width

x4 = 4-bit

Memory generation

DDR4 Maximum memory

speed

2133 MT/s 6

CAS latency

P=15

DIMM type

R = RDIMM (registered)

32 GB 64 GB

2R = Dual-rank 4R = Quad-rank

x8 = 8-bit

L = LRDIMM (load reduced) E = UDIMM (unbuffered with ECC)

ECC memory

The server supports the standard ECC memory correction mode. Standard ECC can correct single-bit memory errors and detect multibit memory errors. When multibit errors are detected, the error is signaled to the server and causes the server to halt.

General DIMM slot population guidelines

• The server has four DIMM slots.

• The server supports two channels with two DIMM slots per channel.

o Memory channel 1 consists of the two DIMMs that are closest to the processor.

o Memory channel 2 consists of the two DIMMs that are farthest from the processor.

• A white DIMM slot indicates the first slot of a channel (2-A, 4-B).

• Memory speed support depends on the type of processor installed. For more information, see the

technical specification of the installed processor.

• The server supports up to 2133 MT/s ECC UDIMMs.

• The server supports up to 64 GB (4x16 GB) UDIMMs.

• The server does not support:

o RDIMMs

o Non-ECC UDIMMs

• When installing DIMMs:

o Populate the DIMM slots in this sequence: 2-A, 4-B, 1-C, 3-D.

o Use HPE-qualified UDIMMs.

Installing a DIMM

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To install the component:

1. Back up all server data.

2. Power down the server (on page 16).

3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

4. Remove the bezel (on page 17).

5. Place the server on its side with the access panel facing up.

6. Remove the access panel (on page 18).

7. Remove the air baffle (on page 20).

8. Open the DIMM slot latches.

9. Install the DIMM.

10. Install the air baffle (on page 19).

11. Install the access panel (on page 17).

12. Install the bezel (on page 16).

13. Return the server to an upright position.

14. Connect each power cord to the server.

15. Connect each power cord to the power source.

16. Power up the server (on page 16).

Use the BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to configure the memory mode.

Setting up the HPE PS1810-24G Switch (optional)

If you intend to use the server with the companion PS 1810-24G Switch, follow the procedures in this section.

For more information on switch-related settings and operational procedures, see the documentation for your switch model on the Hewlett Packard Enterprise website (http://www.hpe.com/networking/support).

Mounting the switch with the server

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Mount the switch in a rack, on a wall, or on top of or under a horizontal surface. For detailed instructions, see the PS1810-24G Switch Quick Setup Guide.

Connecting the server to the switch

To establish an Ethernet connection:

1. Connect an Ethernet cable to the switch, and then connect the cable to a network jack.

2. Connect an Ethernet cable to the server NIC connector 1 or 2.

3. Connect the cable to any switch network port.

Completing the switch Self-Test

1. Connect the power adapter to the switch.

2. Connect the power adapter to the AC power source.

3. Check the status of the switch Power LED. This LED is solid green to indicate that the power

connection is established.

4. Check the status of the following switch LEDs:

o Link/Act LED on the switch network port that is being used—Initially, solid green to indicate

successful connection, and then flashing green to indicate active communication with the network.

o Fault LED—Remains off to indicate successful Self-Test completion.

For more information on the location of the switch LEDs and their behavior during the Self-Test process, see the switch documentation.

Completing the switch setup

After the Ethernet cable connection is made, check the network LED status on both the server and the switch to confirm successful connection:

• In the server front panel, the NIC status LED —Solid green

• In the switch, the Link/Act LED on the network connector used—Initially, solid green to indicate

successful connection, and then flashing green to indicate active communication with the network.

HPE Trusted Platform Module option

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Use these instructions to install and enable a TPM on a supported server. This procedure includes three

To reduce the risk of personal injury, electric shock, or damage to the equipment,

sections:

1. Installing the Trusted Platform Module board (on page 63).

2. Retaining the recovery key/password (on page 65).

3. Enabling the Trusted Platform Module (on page 65).

Enabling the TPM requires accessing BIOS/Platform Configuration (RBSU) in UEFI System Utilities ("HPE UEFI System Utilities" on page 82).

TPM installation requires the use of drive encryption technology, such as the Microsoft Windows BitLocker Drive Encryption feature. For more information on BitLocker, see the Microsoft website (http://www.microsoft.com).

CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines can cause hardware damage or halt data access.

When installing or replacing a TPM, observe the following guidelines:

• Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system

board.

• When installing or replacing hardware, Hewlett Packard Enterprise service providers cannot enable

the TPM or the encryption technology. For security reasons, only the customer can enable these features.

• When returning a system board for service replacement, do not remove the TPM from the system

board. When requested, Hewlett Packard Enterprise Service provides a TPM with the spare system board.

• Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM

security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data.

• When using BitLocker, always retain the recovery key/password. The recovery key/password is

required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.

• Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For

operating instructions, see the encryption technology feature documentation provided by the

Installing the Trusted Platform Module board

operating system.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

To install the component:

1. Power down the server (on page 16).

2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

3. Remove the bezel (on page 17).

4. Place the server on its side with the access panel facing up.

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TPM, administrators should consider the system compromised and take appropriate measures

Remove the access panel (on page 18).

6. Remove the air baffle (on page 20).

CAUTION: Any attempt to remove an installed TPM from the system board breaks or

disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed

to ensure the integrity of the system data.

7. Install the TPM board. Press down on the connector to seat the board ("System board components"

on page 10).

8. Install the TPM security rivet by pressing the rivet firmly into the system board.

9. Install the air baffle (on page 19).

10. Install the access panel (on page 17).

11. Install the bezel (on page 16).

12. Return the server to an upright position.

13. Connect each power cord to the server.

14. Connect each power cord to the power source.

15. Power up the server (on page 16).

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Retaining the recovery key/password

n the server, data access is locked if you

The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.

To help ensure maximum security, observe the following guidelines when retaining the recovery key/password:

• Always store the recovery key/password in multiple locations.

• Always store copies of the recovery key/password away from the server.

• Do not save the recovery key/password on the encrypted hard drive.

Enabling the Trusted Platform Module

1. During the server startup sequence, press the F9 key to access System Utilities.

2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration

(RBSU) > Server Security.

3. Select Trusted Platform Module Options and press the Enter key.

4. Select Enabled to enable the TPM and BIOS secure startup. The TPM is fully functional in this

mode.

5. Press the F10 key to save your selection.

6. When prompted to save the change in System Utilities, press the Y key.

7. Press the ESC key to exit System Utilities. Then, press the Enter key when prompted to reboot the

server.

The server then reboots a second time without user input. During this reboot, the TPM setting becomes effective.

You can now enable TPM functionality in the OS, such as Microsoft Windows BitLocker or measured boot.

CAUTION: When a TPM is installed and enabled o fail to follow the proper procedures for updating the system or option firmware, replacing the

For more information on firmware updates and hardware procedures, see the Trusted Platform Module Best Practices White Paper on the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc).

system board, replacing a hard drive, or modifying OS application TPM settings.

For more information on adjusting TPM usage in BitLocker, see the Microsoft website (http://technet.microsoft.com/en-us/library/cc732774.aspx).

Hardware options installation 65

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Cabling

Item

Description

SATA cable

Drive power cable

Cabling overview

This section provides guidelines to help make informed decisions about cabling the server and hardware options to optimize performance.

For information on cabling peripheral components, see the white paper on high-density deployment at the Hewlett Packard Enterprise website. (http://www.hpe.com/products/servers/platforms)

CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

Storage cabling

Drive enablement option cabling

• Drive enablement option to 350W power supply

Cabling 66

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• Drive enablement option to redundant power supply

Item

Description

SATA cable

Drive power cable

Power cable

10-pin to 8-pin power extension 3

Mini-SAS cable

Four-bay LFF non-hot-plug drive cage cabling

Item Description

cable

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Four-bay LFF hot-plug drive cage cabling

Mini-SAS cable

Power cable

Item

Description

Mini-SAS cable

Power cable

Item Description

Eight-bay SFF hot-plug drive cage cabling

• Eight-bay SFF hot-plug drive cage cabling to system board (supports up to 4 drives)

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• Eight-bay SFF hot-plug drive cage cabling to Smart Array controller (supports up to 8 drives)

Item

Description

Mini-SAS Y-cable

Power cable

Mini-SAS cable

Power cable

Mini-SAS cable

• Eight-bay SFF hot-plug drive cage cabling to host bus adapter (supports up to 8 drives)

Item Description

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Slim optical disk drive cabling

Item

Description

Optical disk drive power cable

SATA cable

4-pin power cable to 4-pin power

Item

Description

Optical disk drive power cable

SATA cable

4-pin power cable to 4-pin power

• Slim optical disk drive to 350W power supply

supply extension cable

• Slim optical disk drive to redundant power supply

supply extension cable

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Front I/O module cabling

Item

Description

Front I/O cable

Front USB cable

Ambient temperature sensor

cable (shared connector with front I/O cable)

FBWC cabling

Cabling 71

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Smart Storage Battery cabling

System fan cabling

Cabling 72

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Front PCI fan cabling

Item

Description

8-pin drive power cable

Non-hot plug drive power cable

4-pin power cable

24-pin power cable

Power supply cabling

350W E1.0/E2.0 non-hot-plug power supply

• Four-bay LFF non-hot-plug drive configuration

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• Four-bay LFF hot-plug drive configuration

Item

Description

8-pin drive power cable

4-pin power cable

24-pin power cable

8-pin drive power cable

4-pin power cable

24-pin power cable

• Eight-bay SFF hot-plug drive configuration

Item Description

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Redundant power supply cabling

24-pin power supply cable

4-pin power supply cable

RPS sideband signal cable

10-pin to 8-pin power supply cable

Item

Description

24-pin power supply cable

4-pin power supply cable

RPS sideband signal cable

10-pin to 8-pin power supply cable

• Four-bay LFF non-hot-plug drive configuration

Item Description

• Four-bay LFF hot-plug drive configuration

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• Eight-bay SFF hot-plug drive configuration

Item

Description

24-pin power supply cable

4-pin power supply cable

RPS sideband signal cable

10-pin to 8-pin power supply cable

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Software and configuration utilities

Online and Offline

Online and Offline RESTful API support for iLO (on page 79)

Online and Offline

Integrated Management Log (on page 79)

Online and Offline

Online HPE Insight Online ("Insight Online" on page 80)

Online

Intelligent Provisioning (on page 80)

Offline

HPE Insight Diagnostics (on page 81)

Online and Offline

Erase Utility (on page 81)

Offline

Online Service Pack for ProLiant (on page 82)

Online and Offline

HP Smart Update Manager (on page 82)

Online and Offline

HPE UEFI System Utilities (on page 82)

Offline

HPE Smart Storage Administrator (on page 85)

Online and Offline

Offline

Server mode

The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes.

Software or configuration utility Server mode

HPE iLO (on page 77)

Active Health System (on page 78)

HPE Insight Remote Support (on page 79)

Scripting Toolkit for Windows and Linux (on page 82)

FWUPDATE utility (on page 87)

Product QuickSpecs

HPE iLO

The iLO subsystem is a standard component of ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface. This design makes iLO independent of the host server and its operating system.

iLO enables and manages the Active Health System (on page 78) and also features Agentless Management. All key internal subsystems are monitored by iLO. If enabled, SNMP alerts are sent directly by iLO regardless of the host operating system or even if no host operating system is installed.

Embedded remote support software is available on ProLiant Gen8 and later servers with iLO 4, regardless of the operating system software and without installing OS agents on the server.

Using iLO, you can do the following:

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• Access a high-performance and secure Integrated Remote Console to the server from anywhere in

the world if you have a network connection to the server.

• Use the shared .NET Integrated Remote Console to collaborate with up to four server administrators.

• Remotely mount high-performance Virtual Media devices to the server.

• Securely and remotely control the power state of the managed server.

• Implement true Agentless Management with SNMP alerts from iLO, regardless of the state of the

host server.

• Download the Active Health System log.

• Register for Insight Remote Support.

• Use iLO Federation to manage multiple servers from one system running the iLO web interface.

• Use Virtual Power and Virtual Media from the GUI, the CLI, or the iLO scripting toolkit for many tasks,

including the automation of deployment and provisioning.

• Control iLO by using a remote management tool.

For more information about iLo features, see the iLo documentation on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ilo/docs).

The iLO 4 hardware and firmware features and functionality, such as NAND size and embedded user partition, vary depending on the server model. For a complete list of supported features and functionality, see the iLO 4 QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/Quickspecs-iLO).

Active Health System

The HPE Active Health System provides the following features:

• Combined diagnostics tools/scanners

• Always on, continuous monitoring for increased stability and shorter downtimes

• Rich configuration history

• Health and service alerts

• Easy export and upload to Service and Support

The Active Health System monitors and records changes in the server hardware and system configuration. The Active Health System assists in diagnosing problems and delivering rapid resolution if server failures occur.

The Active Health System collects the following types of data:

• Server model

• Serial number

• Processor model and speed

• Storage capacity and speed

• Memory capacity and speed

• Firmware/BIOS

Active Health System does not collect information about Active Health System users' operations, finances, customers, employees, partners, or data center, such as IP addresses, host names, user names, and passwords. Active Health System does not parse or change operating system data from third-party error event log activities, such as content created or passed through by the operating system.

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The data that is collected is managed according to the Hewlett Packard Enterprise Data Privacy policy. For more information see the Hewlett Packard Enterprise website (http://www.hpe.com/info/privacy).

The Active Health System, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components.

The Agentless Management Service is available in the SPP, which can be downloaded from the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download). The Active Health System log can be downloaded manually from iLO 4 or HPE Intelligent Provisioning and sent to Hewlett Packard Enterprise.

For more information, see the following documents:

• iLO User Guide on the Hewlett Packard Enterprise website

(http://www.hpe.com/info/enterprise/docs)

• Intelligent Provisioning User Guide on the Hewlett Packard Enterprise website

(http://www.hpe.com/info/enterprise/docs)

RESTful API support for iLO

HPE iLO 4 firmware version 2.00 and later includes the RESTful API. The RESTful API is a management interface that server management tools can use to perform configuration, inventory, and monitoring of the ProLiant server via iLO. A REST client sends HTTPS operations to the iLO web server to GET and PATCH JSON-formatted data, and to configure supported iLO and server settings, such as the UEFI BIOS settings.

HPE iLO 4 supports the RESTful API with ProLiant Gen8 and later servers. For more information about the RESTful API, see the Hewlett Packard Enterprise website (http://www.hpe.com/support/restfulinterface/docs).

Integrated Management Log

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.

You can view recorded events in the IML in several ways, including the following:

• From within HPE SIM

• From within UEFI System Utilities ("HPE UEFI System Utilities" on page 82)

• From within the Embedded UEFI shell (on page 84)

• From within operating system-specific IML viewers:

o For Windows: IML Viewer

o For Linux: IML Viewer Application

• From within the iLo web interface

• From within Insight Diagnostics ("HPE Insight Diagnostics" on page 81)

HPE Insight Remote Support

Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable enhanced delivery of your Hewlett Packard Enterprise warranty, HP Care Pack Service, or Hewlett Packard Enterprise contractual support agreement. Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution, based on your product’s service level. Notifications can be sent to

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your authorized Hewlett Packard Enterprise Channel Partner for onsite service, if configured and available in your country.

For more information, see Insight Remote Support and Insight Online Setup Guide for ProLiant Servers and BladeSystem c-Class Enclosures on the Hewlett Packard Enterprise website (http://www.hpe.com/info/insightremotesupport/docs). Insight Remote Support is available as part of Warranty, HP Care Pack Service, or contractual support agreement.

HPE Insight Remote Support central connect

When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models and BladeSystem c-Class enclosures, you can register a server or enclosure to communicate to Hewlett Packard Enterprise through an Insight Remote Support centralized Hosting Device in your local environment. All configuration and service event information is routed through the Hosting Device. This information can be viewed by using the local Insight Remote Support user interface or the web-based view in Insight Online.

For more information, see Insight Remote Support Release Notes on the Hewlett Packard Enterprise website (http://www.hpe.com/info/insightremotesupport/docs).

HPE Insight Online direct connect

When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models and BladeSystem c-Class enclosures, you can register a server or enclosure to communicate directly to Insight Online without the need to set up an Insight Remote Support centralized Hosting Device in your local environment. Insight Online will be your primary interface for remote support information.

For more information, see the product documentation on the Hewlett Packard Enterprise website (http://www.hpe.com/info/insightremotesupport/docs).

Insight Online

HPE Insight Online is a capability of the Support Center portal. Combined with Insight Remote Support central connect or Insight Online direct connect, it automatically aggregates device health, asset, and support information with contract and warranty information, and then secures it in a single, personalized dashboard that is viewable from anywhere at any time. The dashboard organizes your IT and service data to help you understand and respond to that information more quickly. With specific authorization from you, an authorized Channel Partner can also view your IT environment remotely using Insight Online.

For more information about using Insight Online, see Insight Online User’s Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/enterprise/docs).

Intelligent Provisioning

Intelligent Provisioning is a single-server deployment tool embedded in ProLiant Gen8 and later servers that simplifies ProLiant server setup, providing a reliable and consistent way to deploy ProLiant server configurations:

• Intelligent Provisioning assists with the OS installation process by preparing the system for installing

"off-the-shelf" and Hewlett Packard Enterprise branded versions of operating system software and integrating optimized ProLiant server support software.

• Intelligent Provisioning provides maintenance-related tasks using the Perform Maintenance window.

• Intelligent Provisioning provides installation help for Microsoft Windows, Red Hat and SUSE Linux,

and VMware operating systems. For specific OS support, see the Intelligent Provisioning Release Notes on the Hewlett Packard Enterprise website

(http://www.hpe.com/info/intelligentprovisioning/docs).

For more information about Intelligent Provisioning software, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/intelligentprovisioning/docs). For Intelligent Provisioning recovery media

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downloads, see the Resources tab on the Hewlett Packard Enterprise website

es the current hardware configuration information, including array

setup and disk partitioning, and erases all connected hard drives completely. Before using this

(http://www.hpe.com/info/ilo). For consolidated drive and firmware update packages, see the Smart Update: Server Firmware and Driver Updates page on the Hewlett Packard Enterprise website (http://www.hpe.com/info/SmartUpdate/docs).

HPE Insight Diagnostics

HPE Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation.

HPE Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, boot the server using Intelligent Provisioning (on page 80).

HPE Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server management. Available in Microsoft Windows and Linux versions, the utility helps to ensure proper system operation.

For more information or to download the utility, see the Hewlett Packard Enterprise website (ftp://ftp.hpe.com). Insight Diagnostics Online Edition is also available in the SPP ("Service Pack for

Insight Diagnostics survey functionality

ProLiant" on page 82).

HPE Insight Diagnostics (on page 81) provides survey functionality that gathers critical hardware and software information on ProLiant servers.

This functionality supports operating systems that are supported by the server. For operating systems supported by the server, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/supportos).

If a significant change occurs between data-gathering intervals, the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration.

Survey functionality is installed with every Intelligent Provisioning-assisted HPE Insight Diagnostics

Erase Utility

installation, or it can be installed through the SPP ("Service Pack for ProLiant" on page 82).

CAUTION: Perform a backup before running the Erase Utility. The utility sets the system to its original factory state, delet

utility, see the instructions in the Intelligent Provisioning User Guide.

Use the Erase Utility to erase drives and Active Health System logs, and to reset UEFI System Utilities settings. Run the Erase Utility if you must erase the system for the following reasons:

• You want to install a new operating system on a server with an existing operating system.

• You encounter an error when completing the steps of a factory-installed operating system

installation.

To access the Erase Utility, click the Perform Maintenance icon from the Intelligent Provisioning home screen, and then select Erase.

For more information about the Erase Utility, see the Intelligent Provisioning User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/intelligentprovisioning/docs).

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Scripting Toolkit for Windows and Linux

The Scripting Toolkit for Windows and Linux is a server deployment product that delivers an unattended automated installation for high-volume server deployments. The Scripting Toolkit is designed to support ProLiant BL, ML, DL, SL, and XL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process.

The Scripting Toolkit provides a flexible way to create standard server configuration scripts. These scripts are used to automate many of the manual steps in the server configuration process. This automated server configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server deployments.

For more information, and to download the Scripting Toolkit, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/ProLiant/STK).

Service Pack for ProLiant

The SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported ProLiant servers including ProLiant Gen8 and later servers.

SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode where the server is booted to an operating system included on the ISO file so that the server can be updated automatically with no user interaction or updated in interactive mode.

For more information or to download SPP, see one of the following pages on the Hewlett Packard Enterprise website:

• Service Pack for ProLiant download page (http://www.hpe.com/info/spp/docs)

• Smart Update: Server Firmware and Driver Updates page

(http://www.hpe.com/info/SmartUpdate/docs)

HP Smart Update Manager

HP SUM is a product used to install and update firmware, drivers, and systems software on ProLiant servers. The HP SUM provides a GUI and a command-line scriptable interface for deployment of systems software for single or one-to-many ProLiant servers and network-based targets, such as iLOs, OAs, and VC Ethernet and Fibre Channel modules.

For more information about HP SUM, see the product page on the Hewlett Packard Enterprise website (http://www.hpe.com/info/hpsum).

To download HP SUM, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/hpsum/download).

To access the HP Smart Update Manager User Guide, see the HP SUM Information Library (http://www.hpe.com/info/hpsum/documentation).

HPE UEFI System Utilities

The HPE UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to perform a wide range of configuration activities, including:

• Configuring system devices and installed options

• Enabling and disabling system features

• Displaying system information

• Selecting the primary boot controller

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• Configuring memory options

Action

Key

Access System Utilities

F9 during server POST

Navigate menus

Up and Down arrows

Select items

Enter

Save selections

F10

option*

• Selecting a language

• Launching other pre-boot environments such as the Embedded UEFI Shell and Intelligent

Provisioning

For more information on the UEFI System Utilities, see the UEFI System Utilities User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs).

Scan the QR code located at the bottom of the screen to access mobile-ready online help for the UEFI System Utilities and UEFI Shell. For on-screen help, press F1.

Using UEFI System Utilities

To use the UEFI System Utilities, use the following keys.

Access Help for a highlighted configuration

*Scan the QR code on the screen to access online help for the UEFI System Utilities and UEFI Shell.

Default configuration settings are applied to the server at one of the following times:

• Upon the first system power-up

• After defaults have been restored

Default configuration settings are sufficient for typical server operations; however, you can modify configuration settings as needed. The system prompts you for access to the System Utilities each time the system is powered up.

Flexible boot control

This feature enables you to do the following:

• Add Boot Options

o Browse all FAT16 and FAT32 file systems.

o Select an X64 UEFI application with an .EFI extension to add as a new UEFI boot option, such as

an OS boot loader or other UEFI application.

The new boot option is appended to the boot order list. When you select a file, you are prompted to enter the boot option description (which is then displayed in the Boot menu), as well as any optional data to be passed to an .EFI application.

• Boot to System Utilities

After pre-POST, the boot options screen appears. During this time, you can access the System Utilities by pressing the F9 key.

• Choose between supported modes: Legacy BIOS Boot Mode or UEFI Boot Mode

IMPORTANT: If the default boot mode settings are different than the user defined settings, the system may not boot the OS installation if the defaults are restored. To avoid this issue, use the User Defined Defaults feature in UEFI System Utilities to override the factory default

settings.

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For more information, see the UEFI System Utilities User Guide for ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs).

Restoring and customizing configuration settings

You can reset all configuration settings to the factory default settings, or you can restore system default configuration settings, which are used instead of the factory default settings.

You can also configure default settings as necessary, and then save the configuration as the custom default configuration. When the system loads the default settings, it uses the custom default settings instead of the factory defaults.

Secure Boot configuration

Secure Boot is integrated in the UEFI specification on which the Hewlett Packard Enterprise implementation of UEFI is based. Secure Boot is completely implemented in the BIOS and does not require special hardware. It ensures that each component launched during the boot process is digitally signed and that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS. Secure Boot validates the software identity of the following components in the boot process:

• UEFI drivers loaded from PCIe cards

• UEFI drivers loaded from mass storage devices

• Pre-boot UEFI shell applications

• OS UEFI boot loaders

Once enabled, only firmware components and operating systems with boot loaders that have an appropriate digital signature can execute during the boot process. Only operating systems that support Secure Boot and have an EFI boot loader signed with one of the authorized keys can boot when Secure Boot is enabled. For more information about supported operating systems, see the UEFI system utilities and shell release notes on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs).

A physically present user can customize the certificates embedded in the UEFI BIOS by adding/removing their own certificates.

Embedded UEFI shell

The system BIOS in all ProLiant Gen9 servers includes an Embedded UEFI Shell in the ROM. The UEFI Shell environment provides an API, a command line prompt, and a set of CLIs that allow scripting, file manipulation, and system information. These features enhance the capabilities of the UEFI System Utilities.

For more information, see the following documents:

• UEFI Shell User Guide for ProLiant Gen9 Servers on the Hewlett Packard Enterprise website

(http://www.hpe.com/info/ProLiantUEFI/docs)

• UEFI Shell Specification on the UEFI website (http://www.uefi.org/specifications)

Embedded Diagnostics option

The system BIOS in all ProLiant Gen9 servers includes an Embedded Diagnostics option in the ROM. The Embedded Diagnostics option can run comprehensive diagnostics of the server hardware, including processors, memory, drives, and other server components.

For more information on the Embedded Diagnostics option, see the UEFI System Utilities User Guide for ProLiant Gen9 Servers on the Hewlett Packard Enterprise website

(http://www.hpe.com/info/ProLiantUEFI/docs).

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RESTful API support for UEFI

The ProLiant Gen9 servers include support for a UEFI compliant System BIOS, along with UEFI System Utilities and Embedded UEFI Shell pre-boot environments. ProLiant Gen9 servers also support configuring the UEFI BIOS settings using the RESTful API, a management interface that server management tools can use to perform configuration, inventory, and monitoring of an ProLiant server. A REST client uses HTTPS operations to configure supported server settings, such as UEFI BIOS settings.

For more information about the RESTful API and the HPE RESTful Interface Tool, see the Hewlett Packard Enterprise website (http://www.hpe.com/support/restfulinterface/docs).

Re-entering the server serial number and product ID

After you replace the system board, you must re-enter the server serial number and the product ID.

1. During the server startup sequence, press the F9 key to access UEFI System Utilities.

2. Select the System Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options

> Advanced System ROM Options > Serial Number, and then press the Enter key.

3. Enter the serial number and press the Enter key. The following message appears:

The serial number should only be modified by qualified service personnel. This value should always match the serial number located on the chassis.

4. Press the Enter key to clear the warning.

5. Enter the serial number and press the Enter key.

6. Select Product ID. The following warning appears:

Warning: The Product ID should ONLY be modified by qualified service personnel. This value should always match the Product ID located on the chassis.

7. Enter the product ID and press the Enter key.

8. Press the F10 key to confirm exiting System Utilities. The server automatically reboots.

Utilities and features

HPE Smart Storage Administrator

The HPE SSA is a configuration and management tool for Smart Array controllers. Starting with ProLiant Gen8 servers, HPE SSA replaces ACU with an enhanced GUI and additional configuration features.

The HPE SSA exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

Some HPE SSA features include the following:

• Supports online array capacity expansion, logical drive extension, assignment of online spares, and

RAID or stripe size migration

• Suggests the optimal configuration for an unconfigured system

• Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab

• For supported controllers, provides access to additional features.

For more information about HPE SSA, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/hpessa).

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Automatic Server Recovery

ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer. However, when the operating system fails, the timer expires and restarts the server.

ASR increases server availability by restarting the server within a specified time after a system hang. You can disable ASR from the System Management Homepage or through UEFI System Utilities.

USB support

Hewlett Packard Enterprise servers support both USB 2.0 ports and USB 3.0 ports. Both types of ports support installing all types of USB devices (USB 1.0, USB 2.0, and USB 3.0), but may run at lower speeds in specific situations:

• USB 3.0 capable devices operate at USB 2.0 speeds when installed in a USB 2.0 port.

• Hewlett Packard Enterprise provides legacy USB support in the pre-boot environment prior to the

operating system loading for USB 1.0, USB 2.0, and USB 3.0 speeds in both the UEFI Boot Mode and the Legacy Boot Mode.

The pre-OS behavior of the USB ports is configurable in System Utilities, so that the user can change the default operation of the USB ports. For more information, see the HPE UEFI System Utilities User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/uefi/docs).

External USB functionality

Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures.

For additional security, external USB functionality can be disabled through USB options in UEFI System Utilities.

Redundant ROM support

The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.

NOTE: The server ships with the same version programmed on each side of the ROM.

Safety and security benefits

When you flash the system ROM, the flashing mechanism writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM.

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Keeping the system current

Access to Hewlett Packard Enterprise Support Materials

Access to some updates for ProLiant Servers may require product entitlement when accessed through the Hewlett Packard Enterprise Support Center support portal. Hewlett Packard Enterprise recommends that you have an HP Passport set up with relevant entitlements. For more information, see the Hewlett

Updating firmware or System ROM

Packard Enterprise website (http://www.hpe.com/support/AccessToSupportMaterials).

Multiple methods exist to update the firmware or System ROM:

• Service Pack for ProLiant (on page 82)

• FWUPDATE utility (on page 87)

• FWUpdate command from within the Embedded UEFI shell (on page 87)

• Firmware Update application in System Utilities (on page 88)

• Online Flash components (on page 88)

Product entitlement is required to perform updates. For more information, see "Access to Hewlett Packard Enterprise Support Materials (on page 87)."

FWUPDATE utility

The FWUPDATE utility enables you to upgrade the system firmware (BIOS).

To use the utility to upgrade the firmware:

1. Download the FWUPDATE flash component from the Hewlett Packard Enterprise Support Center

website (http://www.hpe.com/support/hpesc).

2. Save the FWUPDATE flash components to a USB key.

3. Set the boot order so the USB key will boot first using one of the following options:

o Configure the boot order so the USB key is the first bootable device. o Press F11 (Boot Menu) when prompted during system boot to access the One-Time Boot

Menu. This menu allows you to select the boot device for a specific boot and does not modify the boot order configuration settings.

4. Insert the USB key into an available USB port.

5. Boot the system.

The FWUPDATE utility checks the system and provides a choice (if more than one exists) of available firmware revisions.

To download the flash components, see the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc).

For more information about the One-Time Boot Menu, see the UEFI System Utilities User Guide for ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs).

FWUpdate command from within the Embedded UEFI Shell

For systems configured in either boot mode, update the firmware:

1. Access the System ROM Flash Binary component for your server from the Hewlett Packard

Enterprise Support Center website (http://www.hpe.com/support/hpesc). When searching for the component, always select OS Independent to locate the binary file.

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Copy the binary file to a USB media or iLO virtual media.

3. Attach the media to the server.

4. Boot to Embedded Shell.

5. To obtain the assigned file system volume for the USB key, enter Map –r . For more information

about accessing a file system from the shell, see the UEFI Shell User Guide for ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs).

6. Change to the file system that contains the System ROM Flash Binary component for your server.

Enter one of the fsx file systems available, such as fs0 or fs1, and press Enter.

7. Use the cd command to change from the current directory to the directory that contains the binary

file.

8. Enter fwupdate –d BIOS -f <filename> to flash the system ROM.

For help on the FWUPDATE command, enter the command:

help fwupdate -b

9. Reboot the server. A reboot is required after the firmware update for the updates to take effect and

for hardware stability to be maintained.

For more information about the commands used in this procedure, see the UEFI Shell User Guide for ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs).

Firmware Update application in System Utilities

For systems configured in either boot mode, update the firmware:

1. Access the System ROM Flash Binary component for your server from the Hewlett Packard

Enterprise Support Center website (http://www.hpe.com/support/hpesc). When searching for the component, always select OS Independent to find the component.

2. Copy the binary file to a USB media or iLO virtual media.

3. Attach the media to the server.

4. During POST, press F9 to enter System Utilities.

5. Select Embedded Applications → Firmware Update → System ROM → Select Firmware File.

6. Select the device containing the flash file.

7. Select the flash file. This step may take a few moments to complete.

8. Select Start firmware update and allow the process to complete.

9. Reboot the server. A reboot is required after the firmware update for the updates to take effect and

for hardware stability to be maintained.

Online Flash components

This component provides updated system firmware that can be installed directly on supported Operating Systems. Additionally, when used in conjunction with the HP SUM ("HP Smart Update Manager" on page

82), this Smart Component allows the user to update firmware on remote servers from a central location.

This remote deployment capability eliminates the need for the user to be physically present at the server to perform a firmware update.

Drivers

IMPORTANT: Always perform a backup before installing or updating device drivers.

The server includes new hardware that may not have driver support on all OS installation media.

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If you are installing an Intelligent Provisioning-supported OS, use Intelligent Provisioning (on page 80) and its Configure and Install feature to install the OS and latest supported drivers.

If you do not use Intelligent Provisioning to install an OS, drivers for some of the new hardware are required. These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded as part of an SPP.

If you are installing drivers from SPP, be sure that you are using the latest SPP version that your server supports. To verify that your server is using the latest supported version and for more information about SPP, see the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download).

To locate the drivers for a particular server, go to the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find a Hewlett Packard Enterprise product field and click Go.

Software and firmware

Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version.

For system software and firmware updates, use one of the following sources:

• Download the SPP ("Service Pack for ProLiant" on page 82) from the Service Pack for ProLiant

download page (http://www.hpe.com/info/spp/docs).

• Download individual drivers, firmware, or other systems software components from the server

product page in the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc).

Operating System Version Support

For information about specific versions of a supported operating system, refer to the operating system support matrix (http://www.hpe.com/info/ossupport).

Version control

The VCRM and VCA are web-enabled Insight Management Agents tools that SIM uses to schedule software update tasks to the entire enterprise.

• VCRM manages the repository for SPP. Administrators can view the SPP contents or configure

VCRM to automatically update the repository with internet downloads of the latest software and firmware from Hewlett Packard Enterprise.

• VCA compares installed software versions on the node with updates available in the VCRM

managed repository. Administrators configure VCA to point to a repository managed by VCRM.

For more information about version control tools, see the Systems Insight Manager User Guide, the Version Control Agent User Guide, and the Version Control Repository Manager User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/enterprise/docs).

1. Select HPE Insight Management from the available options in Products and Solutions.

2. Select HPE Version Control from the available options in Insight Management.

3. Download the latest document.

Operating systems and virtualization software support for ProLiant servers

For information about specific versions of a supported operating system, see the Hewlett Packard

Enterprise website (http://www.hpe.com/info/ossupport).

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HPE Technology Service Portfolio

Connect to Hewlett Packard Enterprise for assistance on the journey to the new style of IT. The Hewlett Packard Enterprise Technology Services delivers confidence and reduces risk to help you realize agility and stability in your IT infrastructure.

Utilize our consulting expertise in the areas of private or hybrid cloud computing, big data and mobility requirements, improving data center infrastructure and better use of today’s server, storage and networking technology. For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/services/consulting).

Our support portfolio covers services for server, storage and networking hardware and software plus the leading industry standard operating systems. Let us work proactively with you to prevent problems. Our flexible choices of hardware and software support coverage windows and response times help resolve problems faster, reduce unplanned outages and free your staff for more important tasks. For more information, see the Hewlett Packard Enterprise website. (http://www.hpe.com/services/support)

Tap into our knowledge, expertise, innovation and world-class services to achieve better results. Access and apply technology in new ways to optimize your operations and you’ll be positioned for success.

Change control and proactive notification

Hewlett Packard Enterprise offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on Hewlett Packard Enterprise commercial products.

For more information, refer to the Hewlett Packard Enterprise website (http://www.hpe.com/info/pcn).

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Troubleshooting

Troubleshooting resources

The HPE ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language:

• English (http://www.hpe.com/support/Gen9_TSG_en)

• French (http://www.hpe.com/support/Gen9_TSG_fr)

• Spanish (http://www.hpe.com/support/Gen9_TSG_es)

• German (http://www.hpe.com/support/Gen9_TSG_de)

• Japanese (http://www.hpe.com/support/Gen9_TSG_ja)

• Simplified Chinese (http://www.hpe.com/support/Gen9_TSG_zh_cn)

The HPE ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language:

• English (http://www.hpe.com/support/Gen9_EMG_en)

• French (http://www.hpe.com/support/Gen9_EMG_fr)

• Spanish (http://www.hpe.com/support/Gen9_EMG_es)

• German (http://www.hpe.com/support/Gen9_EMG_de)

• Japanese (http://www.hpe.com/support/Gen9_EMG_ja)

• Simplified Chinese (http://www.hpe.com/support/Gen9_EMG_zh_cn)

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System battery replacement

If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.

WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury:

• Do not attempt to recharge the battery.

• Do not expose the battery to temperatures higher than 60°C (140°F).

• Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.

To remove the component:

1. Power down the server (on page 16).

2. Remove all power:

3. Do the following:

4. Place the server on its side with the access panel facing up.

5. Remove the access panel (on page 18).

6. Remove the air baffle (on page 20).

7. Locate the battery on the system board ("System board components" on page 10).

8. Remove the battery.

• Replace only with the spare designated for this product.

a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.

a. Unlock the tower bezel ("Remove the bezel" on page 17). b. Remove the tower bezel ("Remove the bezel" on page 17).

IMPORTANT: Replacing the system board battery resets the system ROM to its default

configuration. After replacing the battery, use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities ("HPE UEFI System Utilities" on page 82) to reconfigure the system.

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To replace the component, reverse the removal procedure.

For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

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Warranty and regulatory information

Warranty information

HPE ProLiant and x86 Servers and Options (http://www.hpe.com/support/ProLiantServers-Warranties)

HPE Enterprise Servers (http://www.hpe.com/support/EnterpriseServers-Warranties)

HPE Storage Products (http://www.hpe.com/support/Storage-Warranties)

HPE Networking Products (http://www.hpe.com/support/Networking-Warranties)

Regulatory information

Safety and regulatory compliance

For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise

Belarus Kazakhstan Russia marking

website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts).

Manufacturer and Local Representative Information Manufacturer information:

Hewlett Packard Enterprise Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S. Local representative information Russian:

• Russia:

• Belarus:

• Kazakhstan:

Local representative information Kazakh:

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• Russia:

• Belarus:

• Kazakhstan:

Manufacturing date:

The manufacturing date is defined by the serial number.

CCSYWWZZZZ (serial number format for this product)

Valid date formats include:

• YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting

point; for example, 238: 2 for 2002 and 38 for the week of September 9. In addition, 2010 is indicated by 0, 2011 by 1, 2012 by 2, 2013 by 3, and so forth.

• YYWW, where YY indicates the year, using a base year of 2000; for example, 0238: 02 for 2002 and

38 for the week of September 9.

Turkey RoHS material content declaration

Ukraine RoHS material content declaration

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Specifications

Specification

Value

Temperature range*

0° C to 40° C (32° F to 104° F) Nonoperating

-30° C to 65° C (-22° F to 149° F)

(noncondensing)

temperature of 28°C (82.4°F)

10% to 90% (101.7°F)

0% to 95%

Specification

Tower model

36.83 cm (14.50 in) Depth

47.50 cm (18.70 in)

Width

17.50 cm (6.89 in)

— Four-bay LFF non-hot-plug model

13.1 kg (28.82 lb)

Four-bay LFF hot-plug drive model

13.6 kg (29.92 lb)

Eight-bay SFF hot-plug drive model

12.4 kg (27.28 lb)

Environmental specifications

Server specifications

Operating

Relative humidity

Operating, maximum wet bulb

Nonoperating, maximum wet bulb temperature of 38.7°C

* All temperature ratings shown are for sea level. An altitude derating of 1° C per 304.8 m (1.8° F per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed.

Height

Weight (full load, approximate values)

Power supply specifications

Depending on installed options, the server is configured with one of the following power supplies:

• HPE 350 W Power Supply (E-star 1.0)

• HPE 350 W Power Supply (E-star 2.0)

• HPE 460 W CS Gold Hot-plug Power Supply (92% efficiency)

This power input module is only supported when the two-bay RPS assembly option is installed.

CAUTION: Check the system and power supply input ratings before powering up the server.

For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/proliant/powersupply).

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Specification

Value

Input requirements

—

Rated input voltage

100 V AC to 240 V AC

Rated input frequency

47 Hz to 63 Hz

Rated input current

6 A to 3 A

427 W at 115 V AC input

No less than 82% at 100% load

Power supply output

—

350 W at 115 V AC input

350 W at 115 V AC input Rated output power

350 W

Input requirements

—

Rated input voltage

100 V AC to 240 V AC

Rated input frequency

47 Hz to 63 Hz

Rated input current

5 A to 2.5 A

412 W at 115 V AC input

No less than 85% at 100% load

Power supply output

—

350 W at 115 V AC input

350 W at 115 V AC input Rated output power

350 W

Input requirements

—

Rated input voltage

100 V AC to 240 V AC

Rated input frequency

50 Hz to 60 Hz

Rated input current

6 A to 3 A

526 W at 115 V AC input

No less than 87.5% at 100% load

HPE 350 W Power Supply (E-star 1.0)

Rated input power

427 W at 240 V AC input

Efficiency

No less than 85% at 50% load No less than 82% at 20% load

Rated steady-state power

350 W at 230 V AC input

Maximum peak power

350 W at 230 V AC input

HPE 350 W Power Supply (E-star 2.0)

Specification Value

Rated input power

412 W at 230 V AC input

Efficiency

No less than 88% at 50% load No less than 85% at 20% load

Rated steady-state power

350 W at 230 V AC input

Maximum peak power

350 W at 230 V AC input

HPE 460 W CS Gold Hot-plug Power Supply

Specification Value

Rated input power

Efficiency

523 W at 230 V AC input

No less than 89.5% at 50% load No less than 87.5% at 20% load

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Power supply output

—

460 W at 100 V to 120 V AC input

460 W at 100 V to 120 V AC input Rated output power

460 W

Rated steady-state power

Maximum peak power

460 W at 200 V to 240 V AC input

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Support and other resources

through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up

Accessing updates

• Some software products provide a mechanism for accessing software updates through the product

interface. Review your product documentation to identify the recommended software update method.

• To download product updates, go to either of the following:

o Hewlett Packard Enterprise Support Center Get connected with updates page

(http://www.hpe.com/support/e-updates)

o Software Depot website (http://www.hpe.com/support/softwaredepot)

• To view and update your entitlements, and to link your contracts and warranties with your profile, go

to the Hewlett Packard Enterprise Support Center More Information on Access to Support

Materials page (http://www.hpe.com/support/AccessToSupportMaterials).

IMPORTANT: Access to some updates might require product entitlement when accessed

with relevant entitlements.

Websites

• Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/enterprise/docs)

• Hewlett Packard Enterprise Support Center (http://www.hpe.com/support/hpesc)

• Contact Hewlett Packard Enterprise Worldwide (http://www.hpe.com/assistance)

• Subscription Service/Support Alerts (http://www.hpe.com/support/e-updates)

• Software Depot (http://www.hpe.com/support/softwaredepot)

• Customer Self Repair (http://www.hpe.com/support/selfrepair)

• Insight Remote Support (http://www.hpe.com/info/insightremotesupport/docs)

• Serviceguard Solutions for HP-UX (http://www.hpe.com/info/hpux-serviceguard-docs)

• Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix

(http://www.hpe.com/storage/spock)

• Storage white papers and analyst reports (http://www.hpe.com/storage/whitepapers)

Customer Self Repair

Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement. There are two categories of CSR parts:

• Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard

Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.

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• Optional—Parts for which customer self repair is optional. These parts are also designed for

customer self repair. If, however, you require that Hewlett Packard Enterprise replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.

NOTE: Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to satisfy the customer warranty, Hewlett Packard Enterprise requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.

Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the Hewlett Packard Enterprise Support Center and a technician will help you over the telephone. Hewlett Packard Enterprise specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to Hewlett Packard Enterprise. In cases where it is required to return the defective part to Hewlett Packard Enterprise, you must ship the defective part back to Hewlett Packard Enterprise within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in Hewlett Packard Enterprise billing you for the replacement. With a customer self repair, Hewlett Packard Enterprise will pay all shipping and part return costs and determine the courier/carrier to be used.

For more information about the Hewlett Packard Enterprise CSR program, contact your local service provider. For the North American program, go to the Hewlett Packard Enterprise CSR website (http://www.hpe.com/support/selfrepair).

Réparation par le client (CSR)

Les produits Hewlett Packard Enterprise comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la période de diagnostic, Hewlett Packard Enterprise (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, Hewlett Packard Enterprise vous l'envoie directement. Il existe deux catégories de pièces CSR :

• Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à

Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.

• Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont

également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à Hewlett Packard Enterprise de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.

REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard Enterprise exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue illustré.

Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour toute assistance, appelez le Centre d’assistance Hewlett Packard Enterprise pour qu’un technicien vous aide au téléphone. Dans les documents envoyés avec la pièce de rechange CSR, Hewlett Packard Enterprise précise s'il est nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, Hewlett Packard Enterprise se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, Hewlett Packard Enterprise supporte l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser.

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HP E ProLiant ML30 G9 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual