HP ENVY 27 27-inch User Manual

HP ENVY 27 27-inch IPS Monitor

User Guide

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation, ENERGY STAR® and the ENERGY STAR® mark are registered U.S. marks.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document might be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Second Edition (November 2012)

Document Part Number: 701324-00

About This Guide

This guide provides information on setting up the monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications.

WARNING: Text set off in this manner indicates that failure to follow directions could result in

bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in

damage to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

About This Guide iiiENWW

ENWWiv About This Guide

1 Product Features ................................................................................................................................. 1

HP ENVY 27 27-inch IPS Monitor ............................................................................................. 1

Accessories ............................................................................................................................... 2

Optional Accessories .............................................................................................. 2

2 Safety and Maintenance Guidelines .................................................................................................. 3

Important Safety Information ..................................................................................................... 3

Safety Precautions .................................................................................................................... 4

Maintenance Guidelines ............................................................................................................ 4

Cleaning the Monitor ............................................................................................... 4

Shipping the Monitor ............................................................................................... 5

3 Setting Up the Monitor ........................................................................................................................ 6

Unpacking the Monitor .............................................................................................................. 6

Installing the Base Stand ........................................................................................................... 6

Connecting Video Source Cables ............................................................................................. 7

Connecting the DisplayPort Cable .......................................................................... 7

Connecting the VGA Cable ..................................................................................... 7

Connecting the HDMI Cable ................................................................................... 8

Connecting Audio Output Devices ............................................................................................ 9

Connecting a Subwoofer ......................................................................................... 9

Connecting a Digital Audio Device .......................................................................... 9

Connecting a Headphone ..................................................................................... 10

Managing the Cables .............................................................................................................. 10

Connecting the Power Cord .................................................................................................... 11

High-Bandwidth Digital Content Protection (HDCP) ................................................................ 12

Turning on the Monitor ............................................................................................................ 12

HP Watermark and Image Retention Policy ............................................................................ 12

Selecting Video Input Connectors ........................................................................................... 12

Activating Beats Audio ............................................................................................................ 13

Adjusting the Tilt ...................................................................................................................... 13

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4 Operating the Monitor ....................................................................................................................... 14

Documentation and Software CD ............................................................................................ 14

Installing Drivers .................................................................................................... 14

Control Buttons ........................................................................................................................ 15

Using the On-Screen Display (OSD) ....................................................................................... 16

Identifying Monitor Conditions .................................................................................................20

Power-Saver Feature .............................................................................................................. 21

5 Troubleshooting ................................................................................................................................ 22

Resolving Common Issues ...................................................................................................... 22

Getting Support from the HP website ...................................................................................... 23

Preparing to Call Technical Support ........................................................................................ 23

Locating the Rating Label ........................................................................................................ 24

6 Technical Specifications ................................................................................................................... 25

ENVY 27 27-inch IPS Monitor ................................................................................................. 25

Preset Video Modes ................................................................................................................ 26

Entering User Modes ............................................................................................................... 26

LCD Monitor Quality and Pixel Policy ...................................................................................... 27

7 Agency Regulatory Notices .............................................................................................................. 28

Federal Communications Commission Notice ........................................................................ 28

Modifications ......................................................................................................... 28

Cables ................................................................................................................... 28

Declaration of Conformity for Products Marked with the FCC Logo (United States Only) ...... 28

Canadian Notice ...................................................................................................................... 29

Avis Canadien ......................................................................................................................... 29

Japanese Notice ...................................................................................................................... 29

Korean Notice .......................................................................................................................... 29

Power Cord Set Requirements ................................................................................................ 30

Japanese Power Cord Requirements ................................................................... 30

Product Environmental Notices ............................................................................................... 30

Disposal of Waste Equipment by Users in Private Household in the European Union 30

Chemical Substances ........................................................................................... 30

HP Recycling Program .......................................................................................... 31

Restriction of Hazardous Substances (RoHS) ...................................................... 31

Turkey EEE Regulation ......................................................................................... 31

ENWWvi

1 Product Features

HP ENVY 27 27-inch IPS Monitor

Figure 1-1 HP ENVY 27 27-inch IPS Monitor

The HP ENVY 27 27-inch IPS Monitor has an active matrix, thin-film transistor (TFT) screen with an LED backlight and the following features:

• Large 27-inch/68.6 cm diagonal display with 1920 x 1080 at 60Hz, plus full-screen support for

lower resolutions

• IPS technology provides wide viewing angles with colors that maintain their integrity

• VGA analog input signal

• DisplayPort digital signal input

• High-definition multimedia interface (HDMI) signal input with cable provided

• Beats Audio for optimized sound quality

• Ultra fast response time with OverDrive

• Easy viewing from sitting or standing position, or while moving from one side of the monitor to

the other

• Dynamic Contrast Ratio

• Tilt adjustment

HP ENVY 27 27-inch IPS Monitor 1ENWW

• Plug and Play capability, if supported by your operating system

• On-screen display (OSD) adjustments for easy setup and screen optimization (available in

English, Simplified Chinese, Traditional Chinese, French, German, Italian, Spanish, Dutch, Japanese, and Portuguese)

• Power Saver to reduce energy consumption

• HDCP (High Bandwidth Digital Content Protection) on DisplayPort and HDMI inputs

• Documentation and Software CD containing drivers and documents

Accessories

• Power adapter

• Power cord

• HDMI cable

• Audio cable

• Cable management clip

• Documentation and Software CD

Optional Accessories

• VGA cable

• DisplayPort cable

ENWW2 Chapter 1 Product Features

2 Safety and Maintenance Guidelines

Important Safety Information

For displays with glossy bezels, consider the placement of the display, because the bezel might cause distracting reflections from surrounding light and bright surfaces.

For information on the correct power cord set to use with the monitor, see Power Cord Set

Requirements on page 30.

WARNING: To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding feature. The grounding plug is an important safety feature.

• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.

• Disconnect power from the product by unplugging the power cord from the electrical outlet.

For your safety, do not place anything on power cords or cables. Arrange them so that no one might accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug.

To reduce the risk of serious injury, see the HP Safety and Comfort Guide on the HP website at

http://www.hp.com/ergo

setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information.

CAUTION: For the protection of the monitor, as well as the computer, connect all power cords

for the computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge protection; the power strips must be specifically labeled as having its ability. Use a power strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment, if surge protection fails.

Use the appropriate and correctly sized furniture designed to properly support your HP LCD Monitor.

WARNING: LCD monitors that are inappropriately situated on dressers, bookcases, shelves,

desks, speakers, chests, or carts might fall over and cause personal injury. Care must be taken to route all cords and cables connected to the LCD monitor so that they cannot be pulled, grabbed, or tripped over.

or on the documentation CD. The guide describes proper workstation,

Important Safety Information 3ENWW

Safety Precautions

• Use only a power source and connection compatible with this monitor, as indicated on the

label of the power adapter.

• Be sure the total ampere rating of the products connected to the outlet does not exceed the

current rating of the electrical outlet, and the total ampere rating of the products connected to the power cord does not exceed the rating of the power cord. To determine the ampere rating (Ampsor A) for each device, see the power label.

• Install your monitor near a power outlet that you can easily reach.

• Disconnect the monitor by grasping the plug firmly and pulling it from the outlet.

• Never disconnect the monitor by pulling the cord.

• Do not allow anything to rest on the power cord.

• Do not walk on the cord.

Maintenance Guidelines

To enhance the performance and extend the life of the monitor:

• Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those

controls that are covered in the operating instructions.

• If the monitor is not operating properly or has been dropped or damaged, contact an

authorized HP dealer, reseller, or service provider.

• Turn the monitor off when not in use. You can substantially increase the life expectancy of

them on it or by using a screen saver program and turning off the monitor when not in use.

NOTES: Monitors with a “burned-in-image” are not covered under the HP warranty.

• Slots and openings in the cabinet are provided for ventilation. These openings must not be

blocked or covered. Never push objects of any kind into cabinet slots or other openings.

• Do not drop the monitor or place it on an unstable surface.

• Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.

Cleaning the Monitor

1. Turn off the monitor and unplug the power cord from the back of the unit.

2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.

3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol. Spray

the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface.

CAUTION: Do not spray the cleaner directly on the screen surface. The cleaner might run

behind the bezel and damage the electronics.

CAUTION: Do not use cleaners that contain any petroleum based materials such as benzene,

thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals might damage the monitor.

ENWW4 Chapter 2 Safety and Maintenance Guidelines

Shipping the Monitor

Keep the original packaging box in a storage area. You might need it later if you move or ship the monitor.

To prepare the monitor for shipping:

1. Disconnect the power and video cables from the monitor.

2. Lay the monitor on a flat and even surface with the bottom side of the monitor extending over

the edge of the surface.

3. Slide the base latches outwards to release the base lock.

Figure 2-1 Releasing the Base Latches

SPDIF

HDMI

Sub

4. Remove the base from the monitor.

5. Place the monitor and the base in the original packaging box.

Maintenance Guidelines 5ENWW

3 Setting Up the Monitor

Unpacking the Monitor

1. Make sure all contents are included. Store the packing box.

2. Turn off the computer and other attached devices.

3. Prepare a flat area to assemble the monitor.

NOTE: Use only the power cord and adapter provided with this monitor.

Installing the Base Stand

1. Place the monitor on a flat and even surface with the bottom side of the monitor extending

over the edge of the surface.

2. Slide the base to the stand. The latches automatically locks in place.

Figure 3-1 Installing the Base Stand