User Guide
© Copyright 2016 HP Development Company,
L.P.
AMD, FreeSync, and Radeon are trademarks of
Advanced Micro Devices, Inc. HDMI, the HDMI
Logo and High-Denition Multimedia Interface
are trademarks or registered trademarks of
HDMI Licensing LLC. Windows is either a
registered trademark or trademark of
Microsoft Corporation in the United States
and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product. To access the latest
user guide, go to http://www.hp.com/support,
and select your country. Select Find your
product, and then follow the on-screen
instructions.
First Edition: July 2016
Document part number: 907149-001
About This Guide
This guide provides information on monitor features, setting up the monitor, using the software and technical
specications.
WARNING! Text set o in this manner indicates that failure to follow directions could result in bodily harm or
loss of life.
CAUTION: Text set o in this manner indicates that failure to follow directions could result in damage to
equipment or loss of information.
NOTE: Text set o in this manner provides important supplemental information.
TIP: Text set o in this manner provides helpful hints.
This product incorporates HDMI technology.
iii
iv About This Guide
Table of contents
1 Getting Started ............................................................................................................................................. 1
Important safety information ............................................................................................................................... 1
Product features and components ........................................................................................................................ 2
Features ............................................................................................................................................... 2
Rear components ................................................................................................................................ 3
Setting up the monitor .......................................................................................................................................... 4
Use caution when setting up the monitor ........................................................................................... 4
Attaching the monitor stand ............................................................................................................... 5
Connecting the cables ......................................................................................................................... 6
Adjusting the monitor ......................................................................................................................... 9
Turning on the monitor ....................................................................................................................... 9
HP Watermark and Image Retention Policy ...................................................................................... 10
Mounting the monitor ....................................................................................................................... 10
Removing the monitor stand .......................................................................................... 10
Attaching the VESA mounting bracket ........................................................................... 11
2 Using the monitor ........................................................................................................................................ 12
Software and utilities .......................................................................................................................................... 12
The Information le ........................................................................................................................... 12
The Image Color Matching le ........................................................................................................... 12
Installing the INF and ICM les ............................................................................................................................ 12
Installing from the optical disc (available in select regions) ............................................................ 12
Downloading from the Web .............................................................................................................. 12
Using My Display software .................................................................................................................................. 13
Downloading the software ................................................................................................................ 13
Using the software ............................................................................................................................ 13
Using the on-screen display (OSD) menu ............................................................................................................ 13
Using Auto-Sleep Mode ....................................................................................................................................... 14
Adjusting Low Blue Light Mode ........................................................................................................................... 14
3 Support and troubleshooting ........................................................................................................................ 15
Solving common problems .................................................................................................................................. 15
Button lockouts ................................................................................................................................................... 15
Product support ................................................................................................................................................... 16
Preparing to call technical support ..................................................................................................................... 16
Locating the rating label ...................................................................................................................................... 16
v
4 Maintaining the monitor .............................................................................................................................. 17
Maintenance guidelines ....................................................................................................................................... 17
Cleaning the monitor ......................................................................................................................... 18
Shipping the monitor ......................................................................................................................... 18
Appendix A Technical specications ................................................................................................................. 19
Preset display resolutions ................................................................................................................................... 20
Entering user modes ......................................................................................................................... 21
Power adapter ..................................................................................................................................................... 21
Energy saver feature ........................................................................................................................................... 21
Appendix B Accessibility ................................................................................................................................. 22
Supported assistive technologies ....................................................................................................................... 22
Contacting support .............................................................................................................................................. 22
vi
1 Getting Started
Important safety information
A power cord is included with the monitor. If another cord is used, use only a power source and connection
appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to
Product Notices provided on your optical disc, if one is included, or in your documentation kit.
the
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Plug the power cord into an AC outlet that is easily accessible at all times.
• Disconnect power from the computer by unplugging the power cord from the AC outlet.
• If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin
outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding
pin is an important safety feature.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the AC outlet,
grasp the cord by the plug.
To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper workstation, setup,
posture, and health and work habits for computer users, and provides important electrical and mechanical
safety information. This guide is located on the Web at http://www.hp.com/ergo.
CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection
device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge
protection; the power strips must be specically labeled as having this ability. Use a power strip whose
manufacturer oers a Damage Replacement Policy so you can replace the equipment, if surge protection
fails.
Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.
WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot be pulled,
grabbed, or tripped over.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that may cause
disturbing reections from the screen.
Important safety information 1
Product features and components
Features
This product is an AMD FreeSync™-qualied display, which allows you to enjoy PC gaming with smooth,
responsive, tear-free performance whenever a picture changes on the screen. The external source connected
to your display must have the FreeSync driver installed.
AMD FreeSync technology is designed to eliminate stuttering and tearing in games and videos by locking a
display’s refresh rate to the frame rate of the graphics card. Check with the manufacturer of your component
or system for
IMPORTANT: AMD Radeon™ Graphics and/or AMD A-Series APU-compliant displays with DisplayPort/HDMI
Adaptive-Sync required. AMD 15.11 Crimson driver (or newer) required to support FreeSync over HDMI.
NOTE: Adaptive refresh rates vary by display. More information is available at www.amd.com/freesync.
To enable FreeSync on the display, press the Menu button on the monitor to open the on-screen display
menu. Select Color Control > Viewing Modes > Gaming.
The light-emitting diode (LED) backlit display has an active matrix, AMVA+ panel. The display features include
the following:
●
68.47 cm (27-inch) diagonal viewable area with 3840 × 2160 UHD resolution, plus full-screen support
for lower resolutions
●
Tilt capability and easy viewing from sitting or standing position, or while moving from one side of the
monitor to the other
specic capabilities.
●
USB Type-C power delivery and DisplayPort (select products only)
●
HDMI (High-Denition Multimedia Interface) video input
●
DisplayPort video input
●
Plug and Play capability if supported by your operating system
●
On-screen display (OSD) adjustments in 10 languages for easy setup and screen optimization
●
My Display software for adjusting monitor settings through Windows
●
HDCP (High-bandwidth Digital Content Protection) used on digital inputs
●
Software and documentation disc that includes monitor drivers and product documentation
●
VESA mounting bracket for attaching the display to a wall mount device or swing arm
NOTE: For safety and regulatory information, refer to the Product Notices provided on your media disc, if
one is included, or in your documentation kit. To access the latest user guides or manuals for your product, go
to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions.
2 Chapter 1 Getting Started
Rear components
Component Function
1 Menu button Press to open the OSD menu, select a menu item from the OSD, or close the
OSD menu.
2 Plus button
Function button 2—
assignable*
3 Minus button
Function button 3—
assignable*
4 OK button
Function button 4—
assignable*
5 Power button When the monitor is o, press the button to turn on the monitor.
6 DisplayPort Connects the DisplayPort cable from the source device to the monitor.
7 HDMI2.0 port Connects the HDMI cable from the source device to the monitor.
8 HDMI1.4 port Connects the HDMI cable from the source device to the monitor.
9 USB Type-C port (select
products only)
10 Power connector Connects an AC adapter.
If the OSD menu is open, press to navigate forward through the OSD menu
and increase adjustment levels.
If the OSD menu is inactive, press to advance to the next active input port
(USB-C Video, HDMI, DisplayPort).
If the OSD menu is open, press to navigate backward through the OSD menu
and decrease adjustment levels.
If the OSD menu is closed, press to open the Viewing Modes menu.
If the OSD menu is open, press to conrm selection.
If the OSD menu is closed, press to open the Information menu.
Recommended resolution: 3840 x 2160 (60 Hz)
Recommended resolution: 2560 x 1440 (60 Hz)
Connects the USB Type-C cable from the source device to the monitor.
* Function buttons 2–4 may be used to navigate through the OSD menu based on the indicators above the buttons
that are activated while the OSD menu is open.
NOTE: You can recongure the Function buttons by using the Assign Button function in the OSD menu to
quickly select the most commonly used operations.
Product features and components 3
Setting up the monitor
Use caution when setting up the monitor
To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel may
cause nonuniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover
to its normal condition.
If installing a stand, lay the monitor facedown on a at surface covered with protective sheet foam or a
nonabrasive cloth. This prevents the screen from getting scratched, defaced, or broken.
NOTE: Your monitor may look dierent from the monitor in this illustration.
4 Chapter 1 Getting Started
Attaching the monitor stand
CAUTION: The screen is fragile. Avoid touching or applying pressure to the screen; doing so can cause
damage.
TIP: Consider the placement of the display, because the bezel might cause interfering reections from
surrounding light and bright surfaces.
1. Lift the monitor from its box and place it facedown on a at surface covered by a clean, dry cloth.
2. Attach the stand to the monitor by inserting the pedestal (1) into the stand (2), and then into the
monitor panel (3) until it clicks securely into place.
Setting up the monitor 5
Connecting the cables
NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the
monitor.
1. Place the monitor in a convenient, well-ventilated location near the computer.
2. Connect a video cable.
NOTE: The monitor will automatically determine which inputs have valid video signals. The inputs can
be selected by pressing the Minus button or through the on-screen display by pressing the Menu button
and selecting Input Control.
●
Connect one end of an HDMI cable to the HDMI port on the back of the monitor and the other end to
the source device.
NOTE: The bottom HDMI port supports a maximum graphic resolution of 2560 × 1440 (60 Hz).
6 Chapter 1 Getting Started
●
Connect one end of a DisplayPort cable to the DisplayPort on the rear of the monitor and the other
end to the DisplayPort on the source device.
The Auto-Switch Input function switches between the HDMI input and the DisplayPort input.
NOTE: The monitor’s USB Type-C port can also function as a DisplayPort audio/video input when
connected to a USB Type-C source device. To switch to the USB Type-C input, press one of the OSD
bezel buttons to open the OSD menu, and then select Input Control > USB-C Video.
3. Connect one end of a USB Type-C cable to the USB Type-C port on the rear of the monitor and the other
end to a USB Type-C port on the source device. Use only the HP-approved USB Type-C cable provided
with the monitor. (select products only)
Setting up the monitor 7
4. Connect one end of the power cord to the AC adapter (1) and the other end to a grounded AC outlet (2),
and then connect the round end of the AC adapter to the monitor (3).
WARNING! To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
Disconnect power from the equipment by unplugging the power cord from the AC outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging the power cord
from the AC outlet, grasp the cord by the plug.
8 Chapter 1 Getting Started
Adjusting the monitor
Tilt the monitor panel forward or backward to set it to a comfortable eye level.
Turning on the monitor
1. Press the power button on the source device to turn it on.
2. Press the power button on the rear of the monitor to turn it on.
CAUTION: Burn-in image damage may occur on monitors that display the same static image on the screen
for 12 consecutive hours of non-use. To avoid burn-in image damage on the monitor screen, you should
always activate a screen saver application or turn o the monitor when it is not in use for a prolonged period
of time. Image retention is a condition that may occur on all LCD screens. Monitors with a “burned-in image”
are not covered under the HP warranty.
NOTE: If pressing the power button has no eect, the Power Button Lockout feature may be enabled. To
disable this feature, press and hold the monitor power button for 10 seconds.
NOTE: You can disable the power LED in the OSD menu. Press the Menu button on the monitor, and then
select Power Control > Power LED > O.
When the monitor is powered on, a Monitor Status message is displayed for ve seconds. The message shows
which input is the current active signal, the status of the auto-switch source setting (On or O; factory default
is On), the current preset resolution, and the recommended preset resolution.
Setting up the monitor 9
The monitor automatically scans the signal inputs for an active input and uses that input for the screen.
HP Watermark and Image Retention Policy
The IPS monitor models are designed with IPS (In-Plane Switching) display technology which provides ultrawide viewing angles and advanced image quality. IPS monitors are suitable for a wide variety of advanced
image quality applications. This panel technology, however, is not suitable for applications that exhibit static,
stationary, or xed images for long periods of time without the use of screen savers. These types of
applications may include camera surveillance, video games, marketing logos, and templates that are
displayed on the screen for a prolonged period of time. Static images may cause image retention damage that
could look like stains or watermarks on the monitor's screen.
Monitors in use for 24 hours per day that result in image retention damage are not covered under the HP
warranty. To avoid image retention damage, always turn o the monitor when it is not in use or use the power
management setting, if supported on your system, to turn o the display when the system is idle.
Mounting the monitor
The monitor panel can be attached to a wall, swing arm, or other mounting xture.
NOTE: This apparatus is intended to be supported by a UL or CSA Listed wall-mount bracket.
CAUTION: This monitor supports the VESA industry standard 100 mm mounting holes. To attach a third-
party mounting solution to the monitor, four 4 mm, 0.7 pitch screws are required. Longer screws must not be
used because they may damage the monitor. It is important to verify that the manufacturer’s mounting
solution is compliant with the VESA standard and is rated to support the weight of the monitor display panel.
For best performance, it is important to use the power and video cables provided with the monitor.
Removing the monitor stand
CAUTION: Before beginning to disassemble the monitor, be sure the monitor is turned o and all cables are
disconnected.
1. Tilt the monitor backward, and disconnect and remove all cables from the monitor.
2. Lay the monitor facedown on a at surface covered by a clean, dry cloth.
3. Press in on the release latch (1) and remove the stand from the monitor panel (2).
10 Chapter 1 Getting Started
Attaching the VESA mounting bracket
A VESA mounting bracket is included with the monitor for use when attaching the monitor panel to a wall,
swing arm, or other mounting xture.
NOTE: With the VESA bracket installed, the monitor can be viewed only in the Landscape mode. The Portrait
mode is not supported.
1. Remove the monitor stand. Refer to Removing the monitor stand on page 10.
2. Remove and retain the screw from the center of the rear of the monitor panel.
3. Insert the tab of the VESA bracket into the slots on the back of the monitor panel until the bracket clicks
into place (1), and then secure the top of the bracket with the screw that you removed in the second step
(2).
4. To attach the monitor to a swing arm or other mounting device, insert four mounting screws through the
holes on the mounting device and into the screw holes on the VESA bracket.
Setting up the monitor 11
2 Using the monitor
Software and utilities
The optical disc, if one is included with the monitor, contains les that you can install on the computer. If you
do not have an optical drive, you can download the les from http://www.hp.com/support.
●
INF (Information) le
●
ICM (Image Color Matching) les (one for each calibrated color space)
●
My Display software
The Information le
The INF le denes monitor resources used by Windows® operating systems to ensure monitor compatibility
with the computer’s graphics adapter.
This monitor is Windows Plug and Play–compatible and the monitor will work correctly without installing the
INF le. Monitor Plug and Play compatibility requires that the computer’s graphic card is VESA DDC2compliant and that the monitor connects directly to the graphics card. Plug and Play does not work through
separate BNC-type connectors or through distribution buers/boxes.
The Image Color Matching le
The ICM les are data les that are used in conjunction with graphics programs to provide consistent color
matching from monitor screen to printer, or from scanner to monitor screen. This le is activated from within
graphics programs that support this feature.
NOTE: The ICM color prole is written in accordance with the International Color Consortium (ICC) Prole
Format specication.
Installing the INF and ICM les
After you determine that you need to update, use one of the following methods to install the les.
Installing from the optical disc (available in select regions)
To install the INF and ICM les on the computer from the optical disc:
1. Insert the optical disc in the computer optical drive. The optical disc menu is displayed.
2. View the HP Monitor Software Information le.
3. Select Install Monitor Driver Software.
4. Follow the on-screen instructions.
5. Ensure that the proper resolution and refresh rates appear in the Windows Display control panel.
Downloading from the Web
If you do not have a computer or a source device with an optical drive, you can download the latest version of
INF and ICM les from the HP monitors support Web site.
12 Chapter 2 Using the monitor
1. Go to http://www.hp.com/support.
2. Select Get software and drivers.
3. Follow the on-screen instructions to select your monitor and download the software.
Using My Display software
Use My Display software to choose preferences for optimum viewing. You can select settings for gaming,
movies, photo editing, or just working on documents and spreadsheets. You can also easily adjust settings
such as brightness, color, and contrast using My Display software.
Downloading the software
To download the My Display software:
1. Go to http://www.hp.com/support and select the appropriate country and language.
2. Select Get software and drivers, and then follow the on-screen instructions to select your monitor and
download the software.
Using the software
To open the My Display software:
1. Click the HP My Display icon on the taskbar.
– or –
Select Start.
2. Select All Apps.
3. Select HP My Display.
4. Select HP My Display.
For additional information, see the HP My Display software Help.
Using the on-screen display (OSD) menu
Use the on-screen display (OSD) menu to adjust the screen image based on your viewing preferences. You can
access and make adjustments in the OSD menu using the buttons on the rear of the display.
To access the OSD menu and make adjustments, do the following:
1. If the monitor is not already on, press the power button to turn on the monitor.
2. To access the OSD menu, press the Menu button on the monitor.
3. To navigate through the OSD menu, press the + (Plus) button on the monitor to scroll up, or the – (Minus)
button to scroll down.
4. To select an item from the OSD menu, use the + or – buttons to scroll to and highlight your selection,
then press the Menu button to select that function.
5. Adjust the item using the + and – buttons to adjust the scale.
6. After adjusting the function, select Save and Return to save your settings, or Cancel if you don’t want to
save the setting. Then select Exit from the Main menu.
Using My Display software 13
Main Menu Description
Brightness Adjusts the brightness level of the screen. The factory default is 90.
Contrast Adjusts the contrast level of the screen. The factory default is 80.
Color Control Selects and adjusts the screen color.
Input Control Selects the video input signal.
Image Control Adjusts the screen image.
Power Control Adjusts the power settings.
Menu Control Adjusts the on-screen display (OSD) controls.
Management Adjusts the DDC/CI settings and returns all OSD menu settings to the factory default settings.
Language Selects the language in which the OSD menu is displayed. The factory default is English.
Information Selects and displays important information about the monitor.
Exit Exits the OSD menu screen.
Using Auto-Sleep Mode
The display supports an OSD option called Auto-Sleep Mode that allows you to enable or disable a reduced
power state for the display. When Auto-Sleep Mode is enabled (enabled by default), the monitor will enter a
reduced power state when the host PC signals low power mode (absence of either horizontal or vertical sync
signal).
Upon entering this reduced power state (sleep mode), the monitor screen is blanked, the backlight is turned
o, and the power LED indicator turns amber. The monitor draws less than 0.5 W of power when in this
reduced power state. The monitor will wake from sleep mode when the host PC sends an active signal to the
monitor (for example, if you activate the mouse or keyboard).
You can disable Auto-Sleep Mode in the OSD. Press the Menu button to open the OSD. In the OSD select Power
Control > Auto-Sleep Mode > O.
Adjusting Low Blue Light Mode
Decreasing the blue light emitted by the display reduces the blue light exposure to your eyes. HP monitors
provide a setting to reduce blue light output and create a more relaxing and less stimulating image while
reading content on the screen. To adjust your monitor to a comfortable viewing light, follow the steps below.
1. Press the – (Minus) button on the monitor to open to the Viewing Modes menu.
2. Choose one of the following light settings:
●
Low Blue Light—Reduces blue light for improved eye comfort
●
Night—Adjusts to the monitor to the lowest blue light output and reduces the impact on sleep
●
Reading—Optimizes both blue light and brightness for indoor viewing
3. Select Save and Return to save your settings and close the Color Control menu.
14 Chapter 2 Using the monitor
3 Support and troubleshooting
Solving common problems
The following table lists possible problems, the possible cause of each problem, and the recommended
solutions.
Problem Possible Cause Solution
Screen is blank or video is
ashing.
Video card is incompatible. Open the OSD menu and select the Input Control menu. Set
Image appears blurred,
indistinct, or too dark.
Check Video Cable is
displayed on the screen.
Input Signal Out of Range is
displayed on screen.
The monitor is o but it did
not seem to enter into a lowpower sleep mode.
Power cord is disconnected. Connect the power cord.
Power button is turned o. Press the power button.
NOTE: If pressing the power button has no eect, press and
hold the power button for 10 seconds to disable the Power
Button Lockout feature.
Video cable is improperly connected. Connect the video cable properly. Refer to Connecting the
cables on page 6 for more information.
System is in sleep mode. Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.
Auto-Switch Input to O and manually select the input.
Brightness is too low. Open the OSD menu and select Brightness to adjust the
brightness scale as needed.
Monitor video cable is disconnected. Connect the appropriate video signal cable between the
computer and monitor. Be sure that the computer power is o
while connecting the video cable.
Video resolution and/or refresh rate
are set higher than what the monitor
supports.
The monitor's power saving control is
disabled.
Change the settings to a supported setting (see Preset display
resolutions on page 20).
Open the OSD menu and select Power Control > Auto-Sleep
Mode and set auto-sleep to On.
OSD Lockout is displayed. The monitor's OSD Lockout function
Power Button Lockout is
displayed.
Button lockouts
Holding down the power button or Menu button for ten seconds will lock out the functionality of the buttons.
You can restore the functionality by holding the buttons down again for ten seconds. This functionality is only
available when the display is powered on, displaying an active signal, and the OSD menu is not open.
is enabled.
The monitor's Power Button Lockout
feature is enabled.
Press and hold the Menu button for 10 seconds to disable the
OSD Lockout function.
Press and hold the power button for 10 seconds to unlock the
power button function.
Solving common problems 15
Product support
For additional information on using your monitor, go to http://www.hp.com/support. Select the appropriate
support category, and then follow the on-screen instructions.
NOTE: The monitor user guide, reference material, and drivers are available at http://www.hp.com/support.
Here you can:
●
Chat online with an HP technician
NOTE: When support chat is not available in a particular language, it is available in English.
●
Locate an HP service center
Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
●
Monitor model number
●
Monitor serial number
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware conguration
●
Name and version of the hardware and software you are using
Locating the rating label
The rating label on the monitor provides the product number and serial number. You may need these
numbers when contacting HP about the monitor model. The rating label is located on the bottom of the
monitor panel.
16 Chapter 3 Support and troubleshooting
4 Maintaining the monitor
Maintenance guidelines
To enhance the performance and extend the life of the monitor:
●
Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls
that are covered in the operating instructions. If the monitor is not operating properly or has been
dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
●
Use only a power source and connection appropriate for this monitor, as indicated on the label/back
plate of the monitor.
●
Be sure the total ampere rating of the products connected to the outlet does not exceed the current
rating of the AC outlet, and the total ampere rating of the products connected to the cord does not
exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for
each device.
●
Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug
rmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
●
Turn the monitor o when not in use. You can substantially increase the life expectancy of the monitor
by using a screen saver program and turning o the monitor when not in use.
NOTE: Monitors with a “burned-in image” are not covered under the HP warranty.
●
Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or
covered. Never push objects of any kind into cabinet slots or other openings.
●
Do not drop the monitor or place it on an unstable surface.
●
Do not allow anything to rest on the power cord. Do not walk on the cord.
●
Keep the monitor in a well-ventilated area, away from excessive light, heat, or moisture.
●
When removing the monitor stand, you must lay the monitor facedown on a soft area to prevent it from
getting scratched, defaced, or broken.
Maintenance guidelines 17
Cleaning the monitor
1. Turn o the monitor and unplug the power cord from the back of the unit.
2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
3. For more diicult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol.
CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never
spray the cleaner directly on the screen surface. It may run behind the bezel and damage the electronics.
CAUTION: Do not use cleaners that contain any petroleum based materials such as benzene, thinner, or any
volatile substance to clean the monitor screen or cabinet. These chemicals may damage the monitor.
Shipping the monitor
Keep the original packing box in a storage area. You may need it later if you move or ship the monitor.
18 Chapter 4 Maintaining the monitor
A Technical specications
NOTE: All specications represent the typical specications provided by HP's component manufacturers;
actual performance may vary either higher or lower.
For the latest specications or additional specications on this product, go to http://www.hp.com/go/
quickspecs/ and search for your specic display model to nd the model-specic QuickSpecs.
Display
Type
Viewable image size 68.47 cm diagonal 27 inch diagonal
Tilt -5° to 25°
Weight
Without stand
With stand
Dimensions (including stand)
Height
Depth
Width
Maximum graphic resolution 3840 × 2160 (60 Hz)
Optimum graphic resolution 3840 × 2160 (60 Hz)
Dot pitch 0.27675 mm
Pixels per inch 91.8 PPI
Horizontal frequency 30 kHz to 135 kHz
68.47 cm wide screen
IPS
4.85 kg
5.51 kg
42.92 cm
15.5 cm
61.35 cm
27 inches wide screen
10.68 lb
12.15 lb
16.9 in
6.1 in
24.15 in
Vertical refresh rate 40 Hz to 60 Hz
Environmental requirements temperature
Operating temperature
Storage temperature
Relative humidity 20% to 70%
Power source 100 V ac to 240 V ac 50/60 Hz
Altitude:
Operating
Storage
Measured power consumption:
Full power
5°C to 35°C
-20°C to 60°C
0 m to 5,000 m
0 m to 12,192 m
With USB Type-C port
126 W
41°F to 95°F
-4°F to 140°F
0 to 16,400 ft
0 to 40,000 ft
Without USB Type-C port
65 W
19
Typical settings
Sleep
O
Input terminal Two HDMI connectors, one DisplayPort connector
Preset display resolutions
The display resolutions listed below are the most commonly used modes and are set as factory defaults. This
monitor automatically recognizes these preset modes and they will appear properly sized and centered on the
screen.
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.94
2 720 x 400 31.469 70.087
3 800 × 600 37.879 60.317
4 1024 × 768 48.363 60.004
5 1280 × 720 45 60
55 W
<0.5 W
<0.3 W
Additional DisplayPort connector (models with USB Type-C only)
36 W
<0.5 W
<0.5 W
6 1280 × 800 49.702 59.81
7 1280 × 1024 63.981 60.02
8 1440 × 900 55.935 59.887
9 1600 × 900 60 60
10 1680 × 1050 65.29 59.954
11 1920 × 1080 67.5 60
12 1920 × 1200 74.038 59.95
13 1600 × 1200 75 60
14 1920 × 1200 74.556 59.885
15 2560 × 1440 88.787 59.951
16 3840 × 2160 133.3 60.0
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p 720 × 480 31.469 60
2 576p 720 × 576 31.25 50
3 720p50 1280 × 720 37.5 50
4 720p60 1280 × 720 45 60
20 Appendix A Technical specications
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
5 1080p60 1920 x 1080 67.5 60
6 1080p50 1920 x 1080 56.25 50
Entering user modes
The video controller signal may occasionally call for a mode that is not preset if:
●
You are not using a standard graphics adapter.
●
You are not using a preset mode.
If this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen display.
Your changes can be made to any or all of these modes and saved in memory. The monitor automatically
stores the new setting, and then recognizes the new mode just as it does a preset mode. In addition to the
factory preset modes, there are at least 10 user modes that can be entered and stored.
Power adapter
Manufacturer Model number Power supply rating
AcBel TPC-AA501 19.5 V dc @ 9.23 A – 180 W (with USB Type-C port)
Delta TPC-DA58 19.5 V dc @ 3.33 A – 65 W (without USB Type-C port)
Chicony TPC-CA58 19.5 V dc @ 3.33 A - 65 W (without USB Type-C port)
Energy saver feature
The monitor supports a reduced power state. The reduced power state will be entered into if the monitor
detects the absence of either the horizontal sync signal or the vertical sync signal. Upon detecting the
absence of these signals, the monitor screen is blanked, the backlight is turned o, and the power light turns
amber. When the monitor is in the reduced power state, the monitor will utilize <0.5 watts of power. There is
a brief warm-up period before the monitor will return to its normal operating state.
Refer to the computer manual for instructions on setting the energy saver mode (sometimes called power
management feature).
NOTE: The above power saver feature only works when the monitor is connected to a computer that has
energy saver features.
By selecting the settings in the monitor's Sleep Timer utility, you can also program the monitor to enter into
the reduced power state at a predetermined time. When the monitor's Sleep Timer utility causes the monitor
to enter the reduced power state, the power light blinks amber.
Power adapter 21
B Accessibility
HP designs, produces, and markets products and services that can be used by everyone, including people with
disabilities, either on a stand-alone basis or with appropriate assistive devices.
Supported assistive technologies
HP products support a wide variety of operating system assistive technologies and can be congured to work
with additional assistive technologies. Use the Search feature on your source device that is connected to the
monitor to locate more information about assistive features.
NOTE: For additional information about a particular assistive technology product, contact customer support
for that product.
Contacting support
We are constantly rening the accessibility of our products and services and welcome feedback from users. If
you have an issue with a product or would like to tell us about accessibility features that have helped you,
please contact us at (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. If you are deaf
or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require technical support or have
accessibility questions by calling (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
22 Appendix B Accessibility
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