HP Envy 17-3070, ENVY 17-3000 Getting Started

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GETTING STARTED
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HP ENVY17 3D Getting Started
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© Copyright 2011 Hewlett-Packard Development Company, L.P.
AMD and AMD Catalyst are trademarks of Advanced Micro Devices, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Second Edition: November 2011
First Edition: November 2011
Document Part Number: 659794-002
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.
For any further information or for requesting a full refund of the computer, please contact your local point of sale (the seller).
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User Guides
HP is committed to reducing the environmental impact of our products. As part of this effort, we provide user guides and learning centers on your computer hard drive in Help and Support. Additional support and updates to the user guides are available on the Web.
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Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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Table of contents
1 Welcome .......................................................................................................................................................... 1
What's new ........................................................................................................................................... 2
Audio .................................................................................................................................... 2
Volume dial ......................................................................................................... 2
Beats Audio ......................................................................................................... 3
Accessing Beats Audio Control Panel ................................................ 3
Enabling and Disabling Beats Audio .................................................. 4
HP Wireless Audio .............................................................................................. 5
HP Wireless Audio Manager .............................................................. 5
Refreshing your software content (select models only) ....................................................... 6
Radiance backlight keyboard and proximity sensor ............................................................ 6
HP CoolSense ..................................................................................................................... 7
HP 3D Cinema Technology ................................................................................................. 8
Intel Wireless Display .......................................................................................................... 8
Switching between graphics modes .................................................................................... 8
AMD Eyefinity Multi-Display technology .............................................................................. 9
Example display configuration for SLS ............................................................... 9
Switching the screen image ................................................................................ 9
Using AMD Catalyst Control Center .................................................................. 10
Finding information ............................................................................................................................. 10
2 Using HP 3D Cinema Technology ............................................................................................................... 13
3D safety information ......................................................................................................................... 14
What are stereoscopic vision and 3D ................................................................................................. 15
What is HP 3D Cinema Technology ................................................................................................... 16
Using the HP 3D Active Shutter Glasses ........................................................................................... 17
Identifying the 3D glasses components ............................................................................. 17
Turning the 3D glasses on or off ........................................................................................ 18
Using 3D Cinema Technology ............................................................................................................ 18
Supported 3D formats ........................................................................................................................ 19
Using CyberLink PowerDVD .............................................................................................................. 19
Viewing 2D Blu-ray Discs in 3D .......................................................................................................... 20
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Playing 3D games .............................................................................................................................. 20
Viewing 3D content on a 3D TV ......................................................................................................... 20
Caring for the 3D glasses ................................................................................................................... 21
Using the nose pieces ....................................................................................................... 21
Replacing the battery ......................................................................................................... 22
Cleaning the 3D glasses .................................................................................................... 23
Handling the glasses ......................................................................................................... 24
Frequently asked questions ............................................................................................................... 24
Why can't I see 3D content ................................................................................................ 24
What 3D formats are supported on my computer .............................................................. 24
Can I play stereoscopic 3D games on my computer ......................................................... 24
Can I use the 3D glasses to view a 3D movie in a movie theater ...................................... 25
Can I wear my 3D glasses over my prescription glasses .................................................. 25
How do I clean my 3D glasses .......................................................................................... 25
How close do I need to be to the computer to view 3D content ......................................... 25
Why do I see flickering when I watch 3D content .............................................................. 25
Can I use the 3D glasses in bright sunlight next to a window ............................................ 25
What type of batteries do I need for the 3D glasses .......................................................... 25
Can I use my computer to watch 3D content on my external 3D TV ................................. 25
3 Getting to know your computer ................................................................................................................... 26
Top ..................................................................................................................................................... 26
Imagepad ........................................................................................................................... 26
Lights ................................................................................................................................. 27
Buttons and speakers ........................................................................................................ 28
Keys ................................................................................................................................... 29
Front ................................................................................................................................................... 30
Right side ........................................................................................................................................... 31
Left side .............................................................................................................................................. 33
Display ................................................................................................................................................ 34
Bottom ................................................................................................................................................ 35
4 Networking .................................................................................................................................................... 36
Using an Internet service provider (ISP) ............................................................................................ 37
Connecting to a wireless network ....................................................................................................... 37
Connecting to an existing WLAN ....................................................................................... 38
Setting up a new WLAN network ....................................................................................... 38
Configuring a wireless router ............................................................................ 39
Protecting your WLAN ....................................................................................... 39
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5 Keyboard and pointing devices ................................................................................................................... 40
Using the keyboard ............................................................................................................................ 40
Using the action keys ......................................................................................................... 40
Using the integrated numeric keypad ................................................................................ 42
Using pointing devices ....................................................................................................................... 43
Setting pointing device preferences ................................................................................... 43
Using the Imagepad ........................................................................................................... 44
Turning the Imagepad off or on ......................................................................... 44
Navigating ......................................................................................................... 45
Selecting ........................................................................................................... 45
Using Imagepad gestures ................................................................................. 45
Scrolling ............................................................................................ 46
Pinching/Zooming ............................................................................. 46
Rotating ............................................................................................ 47
Flicking ............................................................................................. 47
6 Maintenance .................................................................................................................................................. 48
Using a factory-sealed battery ............................................................................................................ 48
Replacing or upgrading the hard drives ............................................................................................. 49
Removing and installing the primary hard drive ................................................................. 49
Removing the primary hard drive ...................................................................... 49
Installing the primary hard drive ........................................................................ 51
Removing and inserting the secondary hard drive ............................................................ 54
Removing the secondary hard drive ................................................................. 54
Installing the secondary hard drive ................................................................... 56
Adding or replacing memory modules ................................................................................................ 59
7 Backup and recovery .................................................................................................................................... 64
Restore ............................................................................................................................................... 65
Creating recovery media .................................................................................................................... 66
Performing a system restore .............................................................................................................. 66
Restoring using the dedicated recovery partition (select models only) .............................. 67
Restoring using the recovery media .................................................................................. 67
Changing the computer boot order .................................................................................... 68
Backing up and recovering your information ...................................................................................... 68
Using Windows Backup and Restore ................................................................................ 69
Using Windows system restore points ............................................................................... 69
When to create restore points ........................................................................... 69
Create a system restore point ........................................................................... 70
Restore to a previous date and time ................................................................. 70
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8 Customer support ......................................................................................................................................... 71
Contacting customer support ............................................................................................................. 71
Labels ................................................................................................................................................. 72
9 Specifications ................................................................................................................................................ 73
Input power ......................................................................................................................................... 74
DC plug of external HP power supply ................................................................................ 74
Operating environment ....................................................................................................................... 75
Index ................................................................................................................................................................... 76
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1Welcome
The following sections are included in this chapter:
What's new
Finding information
Before you set up and register your computer, plug the AC adapter into the computer and connect to external power. With external power connected, press the power button to begin charging the battery, and then follow the on-screen instructions.
After you set up and register the computer, it is important to take the following steps:
1. Set up your wired or wireless network. For more information, see
Networking on page 36.
2. Create recovery discs or a recovery flash drive. For instructions, see
Backup and recovery
on page 64.
3. Get to know your computer. See
Getting to know your computer on page 26 and Keyboard
and pointing devices on page 40.
4. Discover the software that is already loaded on the computer by selecting Start > All Programs.
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What's new
Audio
Volume dial
Like the dial on a stereo, the integrated volume dial controls speaker volume on the computer.
To increase speaker volume, rotate the dial clockwise.
–or–
To decrease speaker volume, rotate the dial counter-clockwise.
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Beats Audio
Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound.
Accessing Beats Audio Control Panel
Beats Audio Control Panel allows you to view and manually control audio and bass settings.
To open Beats Audio Control Panel, do one of the following:
Press the Beats Audio button
located in the center of the volume dial.
–or–
Select Start > Control Panel > Hardware and Sound > Beats Audio Control Panel.
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Enabling and Disabling Beats Audio
To enable or disable Beats Audio, press the fn key (1) and the b key (2).
The following table explains the meaning of the Beats Audio icons that appear on the screen, when you press the Beats Audio hot key (fn+b).
Icon Meaning
Beats Audio is enabled.
Beats Audio is disabled.
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HP Wireless Audio
HP Wireless Audio helps you set up a wireless sound system in your home that streams audio from your computer to a compatible set of wireless-enabled speakers or other audio devices. To add compatible wireless audio devices to your home sound system, use HP Wireless Audio.
NOTE: HP Wireless Audio uses KleerNet technology, and is not compatible with other wireless
technologies. Your wireless audio devices must also be compatible with HP Wireless Audio and KleerNet technology. To purchase compatible wireless audio devices, go to
http://www.hp.com or a
retailer near you.
HP Wireless Audio Manager
With HP Wireless Audio Manager, you can add, remove, name, and group wireless-enabled devices in your home audio system.
NOTE: Before you start HP Wireless Audio Manager, be sure that the wireless device is turned on
(the wireless light on the f12 key is white).
To access HP Wireless Audio Manager, do one of the following:
Right-click the HP Wireless Audio icon in the notification area, at the far right of the task bar, and then click Launch Manager.
NOTE: If you are concerned about battery life, disable HP Wireless Audio when you are not
using it. Right-click the icon in the notification area and select Disable HP Wireless Audio. To re-enable the software, right-click the icon in the notification area and select Enable HP Wireless Audio.
–or–
Select Start > Control Panel > Hardware and Sound > HP Wireless Audio.
NOTE: For more information on HP Wireless Audio, see the software Help.
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Refreshing your software content (select models only)
When the computer is in the Sleep state, Intel® Smart Connect Technology periodically causes the computer to exit Sleep. Smart Connect then updates the content for certain open applications and re­initiates Sleep. As a result, your work is immediately available to you as soon as you exit Sleep. You do not have to wait while updates are downloaded.
To open Intel Smart Connect to enable this feature or manually adjust the settings, select Start
> All Programs > Intel > Intel Smart Connect Technology.
For additional information and a list of supported applications, see the software Help.
Radiance backlight keyboard and proximity sensor
The radiance backlight keyboard feature, turned on at the factory, uses proximity sensor technology to automatically light up the keyboard when the sensors detect your presence in front of the computer. The proximity sensors, also turned on at the factory, automatically turn the radiance backlight keyboard feature on or off based on your location.
To turn the radiance backlight keyboard feature off or on, press the keyboard backlight action key (f5).
To switch between low, medium, or high brightness levels, press and hold the keyboard
backlight action key (f5) in combination with either the up or down arrow key.
To change the proximity sensor settings, select Start > All Programs > HP > HP Proximity Sensor.
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HP CoolSense
HP CoolSense automatically detects when the computer is not in a stationary position and
adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort.
When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting. As a result, the surface temperature of the computer may be higher than it would be with HP CoolSense on.
To turn CoolSense off or on, follow these steps:
1. Select Start > Control Panel > Hardware and Sound > HP CoolSense.
2. Select On or Off.
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HP 3D Cinema Technology
HP 3D Cinema Technology provides cinema-quality viewing of stereoscopic 3D Blu-ray Disc movies, stereo 3D game play, and vivid 3D photos and videos. The integrated 3D features, along with the 3D glasses, provide everything you need for an outstanding 3D sensory experience. For more information, see
Using HP 3D Cinema Technology on page 13.
NOTE: Before using 3D Cinema Technology and the 3D glasses, read the 3D safety information.
Consult a physician if you suspect that you may have a physical problem seeing stereoscopic 3D. For more information, see
3D safety information on page 14.
Intel Wireless Display
Intel Wireless Display allows you to view your computer content wirelessly on your TV using, a wireless third-party TV adapter (purchased separately). For details about using the wireless adapter, see the device manufacturer's instructions.
NOTE: The computer wireless feature must be enabled and the computer graphics must be set to
power-saving mode before you can use the wireless display.
NOTE: Intel Wireless Display does not support 3D playback on external display devices.
Switching between graphics modes
The computer is equipped with switchable graphics and has two modes for processing graphics. When you switch from AC power to battery power, the computer can switch from using the high­performance mode to using the power-saving mode. Conversely, when you switch from battery power to AC power, the computer can switch back to the high-performance mode.
NOTE: 3D playback on the computer display requires a high-performance graphics processing unit
(GPU).
NOTE: In order to optimize the performance of the computer, the system may not allow you to
switch modes, or it may prompt you to switch. You may need to close all programs before switching.
When you switch between AC and battery power, you are notified that the computer is preparing to switch graphics modes. You can then choose to either continue to use the same graphics mode or to switch. If you choose to switch, the screen goes blank for a few seconds. When the switch is complete, a message appears in the notification area, and the screen image reappears.
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AMD Eyefinity Multi-Display technology
NOTE: 3D playback is not supported on AMD Eyefinity technology.
Your computer supports the new AMDTM Eyefinity technology, which provides the following features:
You can connect up to 3 external displays, as long as at least one of the displays is connected to a DisplayPort on the computer.
NOTE: You cannot use an adapter on either DisplayPort.
You can span the screen image across as many as 3 external displays into a massive single large surface (SLS).
NOTE: When you do this, the computer display is turned off.
Example display configuration for SLS
In this example, 3 external displays are connected to the computer using the two DisplayPorts and the HDMI port.
NOTE: External displays in an SLS must have identical resolution settings. Change the settings as
needed to comply with this requirement.
NOTE: Windows 7 supports only 2 external displays. To configure 3 external displays in Windows 7,
See
Using AMD Catalyst Control Center on page 10.
Switching the screen image
Press the switch screen image action key (f4) to open a dialog box that allows you to select one of 4 configuration choices.
Computer only—Turns off any external displays and shows the image only on only the computer display.
Duplicate—Clones the image on the computer display onto an external display that is connected to the computer.
Extend—Extends the screen image across the computer display and all connected external displays.
Projector only—Turns off the computer display and extends the screen image across all connected external displays.
NOTE: To manage the video output devices and default output devices, use AMD Catalyst™
Control Center.
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Using AMD Catalyst Control Center
To configure the display output and to manage AMD Eyefinity technology, use AMD Catalyst Control Center.
To open AMD Catalyst Control Center, right-click the desktop and click Graphics Properties.
NOTE: For additional information about using AMD Catalyst Control Center, see the software Help.
Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Instructions for setting up the computer
New computer features
Help to identify computer components
Getting Started
To access this guide:
Select Start > All Programs > HP > HP Documentation.
–or–
Select Start > Help and Support > User guides.
Computer features
Instructions for the following:
Connecting to a wireless network
Using the keyboard and pointing devices
Replacing or upgrading the hard drive and memory
modules
Performing a backup and a recovery
Contacting customer support
Computer specifications
HP Notebook Reference Guide
To access this guide:
Select Start > All Programs > HP > HP Documentation.
–or–
Select Start > Help and Support > User guides.
Power management features
Instructions for the following:
Maximizing battery life
Using the multimedia features of the computer
Protecting the computer
Caring for the computer
Updating the software
Help and Support
To access Help and Support, select Start >
Help and
Support.
NOTE: For country- or region-specific support, go to
http://www.hp.com/support, select your country or
region, and follow the on-screen instructions.
Operating system information
Software, driver, and BIOS updates
Troubleshooting tools
Instructions for contacting customer support
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Resources For information about
Regulatory, Safety and Environmental Notices
To access this guide:
Select Start > All Programs > HP > HP Documentation.
–or–
Select Start > Help and Support > User guides.
Regulatory and safety information
Battery disposal information
Safety & Comfort Guide
To access this guide:
Select Start > All Programs > HP > HP Documentation.
–or–
Select Start > Help and Support > User guides.
–or–
Go to
http://www.hp.com/ergo.
Proper workstation setup
Guidelines for posture and work habits that maximize your comfort and decrease your risk of injury
Electrical and mechanical safety information
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP customer support telephone numbers
HP Web site
To access this Web site, go to
http://www.hp.com/
support.
Customer support information
Ordering parts and finding additional help
Software, driver, and BIOS updates
Information about accessories for the computer
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Resources For information about
Limited Warranty*
To access the warranty:
Select Start > All Programs > HP > HP Documentation > View Warranty Information.
–or–
Select Start > Help and Support > User guides.
–or–
Go to
http://www.hp.com/go/orderdocuments.
Warranty information
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy from
http://www.hp.com/go/orderdocuments or write to:
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
When you request a printed copy of your warranty, please include your product number, warranty period (found on your serial number label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For product support, see your product home page
at
http://www.hp.com/go/contactHP.
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2 Using HP 3D Cinema Technology
The following sections are included in this chapter:
3D safety information
What are stereoscopic vision and 3D
What is HP 3D Cinema Technology
Using the HP 3D Active Shutter Glasses
Using 3D Cinema Technology
Supported 3D formats
Using CyberLink PowerDVD
Viewing 2D Blu-ray Discs in 3D
Playing 3D games
Viewing 3D content on a 3D TV
Caring for the 3D glasses
Frequently asked questions
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3D safety information
Carefully read all of the following safety precautions before using the 3D glasses and 3D Cinema Technology.
WARNING! If you cannot see 3D content after you set up 3D Cinema Technology, HP recommends
that you discontinue use. Consult a physician if you suspect a physical problem seeing stereoscopic 3D.
Photosensitive Epileptic Seizures—Some individuals may experience a seizure or other complications when exposed to certain visual images, including flashing lights or patterns that may appear in 3D content. If you or any of your relatives have a history of seizures or epilepsy, consult a physician before using the 3D glasses and 3D Cinema Technology. Even those without a personal family history of epilepsy or stroke may have an undiagnosed condition that can cause photosensitive epileptic seizures.
If you experience any of the following symptoms, immediately stop watching 3D content and consult a physician: altered vision, light-headedness, dizziness, involuntary movements such as eye or
muscle twitching, convulsions, nausea, loss of awareness, confusion, cramps, and/or disorientation. Parents should monitor and ask their children if they have any of the above
symptoms. Children and teenagers may be more likely to experience these symptoms than adults.
Do not watch 3D content when you feel sleepy, tired, or sick. Watching 3D with the 3D glasses for an extended period of time may cause a headache or fatigue. If you feel headache, fatigue, or dizziness, stop using the 3D glasses and rest.
Your vision can change to accommodate viewing through the 3D glasses. After removing the 3D glasses, wait several minutes before resuming regular activities.
Some 3D content may startle viewers. People who are pregnant, elderly, or epileptic, and those suffering from severe physical conditions are advised to avoid using the computer's 3D functionality.
The vision of young children (especially children under the age of 6) is still under development. Consult your doctor (such as a pediatrician or eye doctor) before allowing young children to watch 3D video images or play 3D video games. Parents or guardians should supervise young children to ensure that they follow these recommendations.
Choking Hazard—The 3D glasses contain small parts and are not intended for babies and small children.
Do not use the 3D glasses near water.
The lenses in the 3D glasses contain glass. To reduce the risk of damage to the lenses, use caution when using the glasses and properly store them when not in use. Do not use the glasses if there is any sign of damage or cracking in the lenses.
The 3D glasses are not prescription eyewear, sunglasses, or protective goggles. To reduce the risk of personal injury, do not use the glasses for any general eyewear purposes.
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What are stereoscopic vision and 3D
When you see the world through both eyes, you are actually looking at two pictures merged into one. Your right eye and your left eye each deliver a separate image to your brain, which meshes these two images into one, three-dimensional picture.
Most movies in the past were only able to provide one image on the screen, and 3D effects had to be simulated by other means. However, the HP 3D Active Shutter Glasses provide a different view for each eye, which more closely simulates 3D vision.
Each scene of the 3D content has two images, one drawn from the right eye view and the other from the left eye view. The computer display shows these alternating views so fast that your eyes cannot see the change.
The 3D glasses are equipped with shutters in each lens. When the right eye image is displayed on the screen, the left lens of the 3D glasses is closed, allowing only the right eye to see the image. When the left eye image is displayed, the process is reversed and only the left eye can see the image. These images alternate so quickly that the eyes only see one smooth picture, making it look like you are actually inside a 3D environment.
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What is HP 3D Cinema Technology
3D Cinema Technology delivers vivid Blu-ray Disc 3D content without the need for additional software and provides the following features:
3D technology specifically designed and optimized for 3D Blu-ray Disc content
3D Active Shutter Glasses that wirelessly synchronize with the 3D computer display
3D full high-definition 1080p display
TriDef 3D Experience Ignition Game Player
CyberLink PowerDVD
NOTE: Select computer models include 3D content so you can immediately begin enjoying 3D.
The computer supports both 2D and 3D formats. The computer operates in standard 2D mode until stereoscopic 3D is detected and the 3D glasses are activated.
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Using the HP 3D Active Shutter Glasses
Your 3D experience begins with active 3D content and the 3D glasses, designed to fit over most standard prescription glasses. The 3D glasses are battery powered and linked wirelessly to the infrared (IR) emitters in your 3D computer.
WARNING! Before using the 3D glasses, read the 3D safety information on page 14.
NOTE: For optimal 3D viewing, sit within approximately 1.5 meters (5 feet) of the computer display.
This distance varies depending on your viewing angle.
When watching stereoscopic 3D images, do not incline your head relative to the horizontal direction of the images.
Keep the areas immediately around the IR emitters free from obstructions. For information on the location of the IR emitters, see
Getting to know your computer on page 26.
NOTE: Before using the glasses, remove the clear protective film from both sides of the lenses
(select models only).
Identifying the 3D glasses components
Component
(1) Battery compartment
NOTE: The battery is preinstalled and may include a protective tab. If so, pull the tab to remove it.
(2) Nose pieces (3)
NOTE: The 3D glasses come with 3 nose pieces in different sizes. One nose piece is installed at the factory,
and two additional nose pieces are included with the glasses.
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Turning the 3D glasses on or off
The 3D glasses turn on and off automatically. There is no on or off switch.
When 3D content begins to play, the glasses detect an IR signal from the computer and turn on
automatically.
Once the 3D content begins to play, the lenses may appear to darken and you may see some
flickering as the glasses begin to turn on.
The battery installed in the glasses provides approximately 150 hours of 3D viewing time. To help conserve battery power, the glasses enter Standby if no IR signal is detected for 5 seconds.
Using 3D Cinema Technology
After you set up your 3D computer, you are ready to verify that you can properly view the 3D content.
NOTE: Be sure that your computer is connected to AC power when you view 3D content. 3D
playback on the computer display requires a high-performance graphics processing unit (GPU).
NOTE: The stereoscopic 3D effect works best in a darkened room. For optimal 3D viewing, the
screen brightness controls are disabled when watching 3D content.
NOTE: When watching 3D media, be sure that the keyboard backlight is turned off.
1. To access 3D content, do one of the following:
Double-click the 3D demo icon on the computer desktop, and select a 3D clip from the menu.
Insert a Blu-ray Disc 3D movie (purchased separately) into the slot-load optical drive on the computer, and follow the on-screen instructions.
NOTE: Insert the disc into the optical drive until it clicks into place. To eject the disc, press
the optical drive eject action key (f10).
2. Put on your 3D glasses. If adjustment is needed, use the nose pieces that are provided.
3. The 3D glasses turn on automatically when the 3D content begins to play and the infrared (IR)
signal is detected. Your lenses may darken, or you may see flickering while the glasses start operation.
If you can see clearly in 3D, the setup is complete and you can begin viewing 3D cinema content.
NOTE: Differences in the frequencies at which the lighting in your room and 3D Cinema
Technology operate may cause flickering or interfere with the operation of the glasses. Resolve this issue by dimming or turning off the lights.
WARNING! If you still cannot see 3D content, remove the 3D glasses and stop using 3D
Cinema Technology. Read the
3D safety information on page 14, and consult a physician if you
suspect a physical problem seeing stereoscopic 3D.
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Supported 3D formats
Your computer supports the following 3D formats:
Blu-ray Disc 3D movies
Stereoscopic 3D games
3D MPEG 4 MVC files for 3D video playback
3D H.264 MVC and Fujifilm AVI dual-stream video file formats for 3D video playback
3D Fujifilm MPO for 3D photo viewing
Using CyberLink PowerDVD
CyberLink PowerDVD supports the playback of 3D Blu-ray Discs, 3D video files, and native 3D
photos. When you insert a native 3D Blu-ray Disc, or play a native 3D video or photo file, it automatically plays back in 3D if 3D mode is enabled.
During playback, you can also manually adjust the 3D configuration settings for improved stereoscopic 3D viewing. For information on using CyberLink PowerDVD, see the software Help.
To open CyberLink PowerDVD, do one of the following:
Select Start > All Programs > CyberLink, and then click CyberLink PowerDVD 10.
–or–
Click the CyberLink PowerDVD icon
notification area, at the far right of the task bar.
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Viewing 2D Blu-ray Discs in 3D
Because PowerDVD lets you watch any existing 2D Blu-ray Disc movie in 3D, you no longer need to wait for Blu-ray Disc 3D titles. You can enjoy 3D viewing right now from your own Blu-ray Disc collection.
1. Insert any 2D Blu-ray Disc movie (purchased separately) into the optical drive on the computer.
2. If PowerDVD does not open automatically, select Start > All Programs > CyberLink, and then
click CyberLink PowerDVD 10.
3. Click the 3D button in the bottom toolbar.
Your movie begins playing in 3D.
4. Put on your 3D glasses. The 3D glasses turn on automatically when the 3D content begins to
play and the infrared (IR) signal is detected. Your lenses may darken, or you may see flickering while the glasses start operation.
Playing 3D games
You can play stereo 3D games on your computer using TriDef 3D Experience Ignition Game Player.
Select Start > All Programs > TriDef 3D > TriDef 3D Ignition.
Viewing 3D content on a 3D TV
The HDMI 1.4 connector allows you to play Blu-ray Disc 3D movies on an external 3D HDTV or 3D projector (purchased separately).
To view content on a 3D TV:
The computer must be in Projector only mode.
The computer must be connected to the TV with a high-speed HDMI cable.
You must use the 3D glasses that came with your TV, not the glasses that came with your computer.
NOTE: Only Checkerboard, Row-Interleave, and HDMI 1.4 Time-sequential 3D TVs are supported.
NOTE: 3D playback of photos and videos is supported only on the computer display.
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Caring for the 3D glasses
Using the nose pieces
The 3D glasses come with 3 nose pieces in different sizes. One nose piece is installed at the factory and two additional nose pieces are shipped with the glasses. Try on the glasses, and if the fit is uncomfortable, wear the glasses without a nose piece or try one of the other nose pieces.
NOTE: The 3D glasses are designed to fit over most standard prescription glasses.
To add a nose piece, insert the nose piece onto the glasses. To remove a nose piece, pull the nose piece away from the glasses.
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Replacing the battery
The battery in the 3D glasses is installed at the factory and provides approximately 150 hours of 3D viewing time. The glasses can remain in Standby mode for up to one year. HP recommends that you replace the battery once a year, using a basic CR2032 battery that can be purchased anywhere batteries are sold.
WARNING! To reduce the risk of fire or explosion, replace the battery with only a CR2032 battery.
Dispose of the used battery promptly and according to local regulations. Be sure to keep the battery away from children.
To replace the battery:
1. Slide the battery compartment cover (1) down, and then remove the used battery (2).
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2. Carefully insert the new battery (1) with the positive (+) side facing the battery compartment
cover, and then replace the battery compartment cover (2).
CAUTION: To reduce the risk of damage to the glasses, use caution when inserting the
battery.
Cleaning the 3D glasses
To remove smudges and lint, clean the 3D glasses with a soft, damp, lint-free cloth as needed. The cloth can be dampened with mild cleaning agents that contain less than 10% alcohol.
CAUTION: To reduce the risk of permanent damage to the 3D glasses:
Do not use paper-based towels, because they can scratch the lenses.
Do not spray cleaning fluids or chemicals directly on the lenses.
Do not use ammonia-based cleaning products.
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Handling the glasses
The 3D glasses are durable but they are sensitive to physical pressure and must be handled with care. To avoid getting fingerprints on the lenses, handle the glasses by the frames. When you are not using the 3D glasses, store them in the protective pouch.
CAUTION: To reduce the risk of cracking the lenses, never twist or rotate the 3D glasses.
Frequently asked questions
Why can't I see 3D content
If you are watching in 3D mode and cannot see 3D content, HP recommends that you take off the 3D glasses, and read the
3D safety information on page 14. Consult a physician if you suspect a physical
problem seeing stereoscopic 3D.
You may be trying to watch 3D content in 2D mode. For more information, see
Viewing 2D Blu-
ray Discs in 3D on page 20.
The clear protective film on both sides of the glasses lenses (select models only) may need to be removed.
The battery in the 3D glasses may need to be replaced. For more information, see
Replacing the
battery on page 22.
The IR emitters on the computer display may be obstructed. For optimal transmission, keep the areas immediately around the IR emitters free from obstructions. For the location of the IR emitters, see
Getting to know your computer on page 26.
You may be sitting too far from the computer display. You should be within approximately 1.5 meters (5 feet) of the display when viewing 3D content.
NOTE: This distance varies depending on your viewing angle.
What 3D formats are supported on my computer
Blu-ray Disc 3D movies
Stereoscopic 3D games
3D MPEG 4 MVC files for 3D video playback
3D H.264 MVC and Fujifilm AVI dual-stream video file formats for 3D video playback
3D Fujifilm MPO for 3D photo viewing
Can I play stereoscopic 3D games on my computer
Yes, you can play stereo 3D games on your computer using TriDef 3D Experience Ignition Game Player.
To access the game player, select Start > All Programs > TriDef 3D > TriDef 3D Ignition.
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Can I use the 3D glasses to view a 3D movie in a movie theater
The 3D glasses are optimized to work with the HP ENVY17 3D computer and integrated IR emitters. The 3D glasses are not guaranteed to work optimally in any other 3D environment.
Can I wear my 3D glasses over my prescription glasses
Yes. The 3D glasses are designed to fit over most prescription glasses. If you normally wear glasses when viewing the computer screen, keep them on and put the 3D glasses on over your eyewear. You can use the additional replaceable nose pieces to find a comfortable fit. See
Using the HP 3D Active
Shutter Glasses on page 17 for more information.
How do I clean my 3D glasses
Use a soft, damp, lint-free cloth to clean your 3D glasses. See Caring for the 3D glasses on page 21 for more information.
How close do I need to be to the computer to view 3D content
The effective range of the integrated IR emitters is approximately 1.5 meters (5 feet) from the computer display. This distance varies depending on your viewing angle.
Why do I see flickering when I watch 3D content
Flickering in your 3D glasses can be caused by one of the following:
Differences in the frequencies at which the lighting in your room and 3D Cinema Technology
operate. Resolve this issue by dimming or turning off the lights.
Low battery in the glasses. Try replacing the battery.
Can I use the 3D glasses in bright sunlight next to a window
The stereoscopic 3D effect works best in a darkened room.
What type of batteries do I need for the 3D glasses
The 3D glasses use a basic CR2032 battery, available anywhere batteries are sold. For more information, see
Replacing the battery on page 22.
Can I use my computer to watch 3D content on my external 3D TV
Yes, you can watch 3D content on your external 3D TV (purchased separately), by using a high­speed HDMI 1.4 cable to connect the computer to the 3D TV.
NOTE: Only Checkerboard, Row-Interleave, and HDMI 1.4 Time-sequential 3D TVs are supported.
NOTE: To watch 3D content on your external 3D TV, you must use the 3D glasses that came with
your TV, not the glasses that came with your computer.
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3 Getting to know your computer
The following sections are included in this chapter:
Top
Front
Right side
Left side
Display
Bottom
Top
Imagepad
Component Description
(1) Imagepad light
Amber: The Imagepad is off.
Off: The Imagepad is on.
(2) Imagepad on/off button Quickly double-tap this button to turn the Imagepad off or on.
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Component Description
(3) Left Imagepad button The bottom left corner of the Imagepad functions like the left
button on an external mouse.
(4) Imagepad zone Moves the pointer and selects or activates items on the
screen.
(5) Right Imagepad button The bottom right corner of the Imagepad functions like the
right button on an external mouse.
Lights
Component Description
(1) Imagepad light
Amber: The Imagepad is off.
Off: The Imagepad is on.
(2) Caps lock light
White: Caps lock is on.
Off: Caps lock is off.
(3)
Power light
White: The computer is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
(4)
Wireless light
White: An integrated wireless device, such as a wireless local area network (WLAN) device, is enabled.
Amber: All wireless devices are disabled.
(5)
Mute light
Amber: Speaker sound is off.
Off: Speaker sound is on.
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Buttons and speakers
Component Description
(1)
Power button When the computer is off, press the button to turn on the computer.
When the computer is on, press the button briefly to initiate Sleep.
When the computer is in the Sleep state, press the button briefly to exit Sleep.
When the computer is in Hibernation, press the button briefly to exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control Panel >
System and Security > Power Options, or see the HP Notebook Reference Guide.
(2) Stereo speakers (2) Produce sound with Beats Audio speakers.
(3)
Mute button Mutes or restores speaker sound.
(4)
Beats Audio button Opens Beats Audio Control Panel, which allows you to view and control the
audio and bass settings.
Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound.
NOTE: You can also open Beats Audio Control Panel by selecting Start >
Control Panel > Hardware and Sound > Beats Audio Control Panel.
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Keys
Component Description
(1) esc key Displays system information when pressed in combination with the
fn key.
(2) fn key Executes the following functions:
When the key is pressed in combination with the esc key,
system information is displayed.
When the key is pressed in combination with the b key, Beats Audio is enabled or disabled.
(3)
Windows logo key Displays the Windows Start menu.
(4) Action keys Execute frequently used system functions.
(5) b key Enables or disables Beats Audio when pressed in combination with
the fn key.
(6)
Windows applications key Displays a shortcut menu for items beneath the pointer.
(7) Integrated numeric keypad Can be used like an external numeric keypad.
(8) num lock key Alternates between navigational and numeric functions of the
integrated numeric keypad.
NOTE: The keypad function that is active when the computer is
turned off is reinstated when the computer is turned back on.
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Front
Component Description
Stereo speakers (4) Produce sound with Beats Audio speakers.
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Right side
Component Description
(1) Digital Media Slot Supports the following digital card formats:
MultiMediaCard
Secure Digital (SD) Memory Card
Secure Digital High Capacity Memory Card
(2)
Hard drive light
Blinking white: The hard drive is being accessed.
Amber: HP ProtectSmart Hard Drive Protection has
temporarily parked the hard drive.
NOTE: For information on HP ProtectSmart Hard Drive
Protection, see the HP Notebook Reference Guide.
(3)
Power light
White: The computer is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
(4)
HDMI port Connects an optional video or audio device, such as a high-
definition television, any compatible digital or audio component, or a high-speed HDMI 1.4 device.
(5)
DisplayPorts (2) Connect optional digital display devices, such as high-
performance monitors or projectors.
(6)
USB 3.0 port Connects an optional USB 3.0 device and provides enhanced
USB power performance.
NOTE: The USB 3.0 port is also compatible with USB 1.0 and
2.0 devices.
(7)
USB 2.0 port Connects an optional USB device.
(8) Volume dial Adjusts the speaker volume.
Rotate the dial clockwise to increase the volume or rotate the dial counter-clockwise to decrease the volume.
(9)
RJ-45 (network) jack Connects a network cable.
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Component Description
(10) AC adapter light
White: The computer is connected to external power, and the battery is fully charged.
Amber: The computer is connected to external power, and the battery is charging.
Blinking amber: The computer is connected to external
power, and there is a battery error or the battery has reached a low or critical battery level.
Off: The computer is running on battery power.
(11)
Power connector Connects an AC adapter.
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Left side
Component Description
(1) Optical drive Reads and writes to an optical disc.
CAUTION: To reduce the risk of damaging the computer, do
not insert smaller (8 cm diameter) optical discs into the drive.
(2)
USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced USB
power performance.
NOTE: The USB 3.0 ports are also compatible with USB 1.0
and 2.0 devices.
(3)
Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
array microphone, or monaural microphone.
(4)
Audio-out (headphone) jacks (2) Produce sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television audio.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to either jack, the
computer speakers are disabled.
(5)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent,
but it may not prevent the computer from being mishandled or stolen.
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Display
Component Description
(1) WLAN antennas (2)* Send and receive networking signals using up to 2 integrated antennas to a
local wireless router or hub.
(2) IR emitters (2)* Wirelessly synchronize the 3D glasses with the computer display.
(3) Proximity sensors (2) Detects your presence in front of the computer and turns the radiance
backlight keyboard feature off or on based on your proximity to the computer.
(4) Internal microphones (2) Record audio using the integrated microphones by specific programs. The
microphones will automatically improve the audio to reduce ambient noise and provide echo cancellation.
(5) Webcam light Turns on when the webcam is active.
(6) HP TrueVision HD Webcam Records video and captures still photographs.
To access the webcam, select Start > All Programs > CyberLink > CyberLink YouCam.
(7) Internal display switch Turns off the display and initiates Sleep if the display is closed while the
power is on.
NOTE: The internal display switch is not visible from the outside of the
computer.
*The antennas and IR emitters are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas and IR emitters free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
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Bottom
Component Description
(1) Hard drive cover Provides access to the hard drives.
(2) Vents (5) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(3) Release latch Releases the hard drive cover.
(4)
Service access door Provides access to the memory module slots.
(5) HP Triple Bass Reflex Subwoofer Provides superior bass sound.
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4Networking
Using an Internet service provider (ISP)
Connecting to a wireless network
NOTE: Internet hardware and software features vary depending on computer model and your
location.
Your computer may support one or both of the following types of Internet access:
Wireless—For mobile Internet access, you can use a wireless connection. See
Connecting to an
existing WLAN on page 38 or Setting up a new WLAN network on page 38.
Wired—You can access the Internet by connecting to a wired network. For information on connecting to a wired network, see the HP Notebook Reference Guide.
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Using an Internet service provider (ISP)
Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP helps to set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and password to access the Internet. Record this
information and store it in a safe place.
The following features help you set up a new Internet account or configure the computer to use an existing account:
ISP-provided icons (available in some locations)—These icons may be displayed individually on the Windows desktop. To set up a new Internet account or configure the computer to use an existing account, double-click an icon, and then follow the on-screen instructions.
Windows Connect to the Internet Wizard—You can use the Windows Connect to the Internet Wizard to connect to the Internet in any of the following situations:
You already have an account with an ISP.
You do not have an Internet account and want to select an ISP from the list provided within the wizard. (The list of ISP providers is not available in all regions.)
You have selected an unlisted ISP, and the ISP has provided you with information such as a specific IP address and POP3 and SMTP settings.
To access the Windows Connect to the Internet Wizard and instructions for using it, select
Start > Control Panel > Network and Internet > Network and Sharing Center > Set up a new connection or network.
NOTE: If you are prompted within the wizard to choose between enabling or disabling
Windows Firewall, choose to enable the firewall.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device
HP Mobile Broadband Module, a wireless wide area network (WWAN) device
Bluetooth® device
For more information on wireless technology and connecting to a wireless network, see the HP Notebook Reference Guide and information and Web site links provided in Help and Support.
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Connecting to an existing WLAN
1. Turn on the computer.
2. Be sure that the WLAN device is on.
3. Click the network icon in the notification area, at the far right of the taskbar.
4. Select a network to connect to.
5. Click Connect.
6. If required, enter the security key.
Setting up a new WLAN network
Required equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP)
A wireless router (purchased separately) (2)
Your new wireless computer (3)
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration shows an example of a completed WLAN network installation that is connected to the Internet. As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.
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Configuring a wireless router
For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.
The Windows operating system also provides tools to help you set up a new wireless network. To use the Windows tools to set up your network, select Start > Control Panel > Network and Internet > Network and Sharing Center > Set up a new connection or network > Set up a new network. Then follow the on-screen instructions.
NOTE: It is recommended that you initially connect your new wireless computer to the router by
using the network cable provided with the router. When the computer successfully connects to the Internet, you can disconnect the cable, and then access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always turn on security features to protect your network from unauthorized access.
For information on protecting your WLAN, see the HP Notebook Reference Guide.
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5 Keyboard and pointing devices
The following sections are included in this chapter:
Using the keyboard
Using pointing devices
Using the keyboard
Using the action keys
Action keys are used for performing customized actions that are assigned to specific keys at the top of the keyboard.
The icons on the f1 through f8, f10, and f12 keys represent the action key functions. To activate a function, press and hold the key.
You can disable the action key feature and revert back to standard settings. Using standard settings, you press the fn key and one of the function keys to activate the assigned function. For instructions on disabling the action key feature, see the “Setup Utility (BIOS) and System Diagnostics” chapter in the HP Notebook Reference Guide.
CAUTION: Use extreme care when making changes. Errors can prevent the computer from
operating properly.
Icon Key Description
f1 Opens Help and Support, which provides information about your Windows operating system and
computer, answers to questions and tutorials, and updates to your computer.
Help and Support also provides automated troubleshooting and links to support specialists.
f2 Decreases the screen brightness level.
f3 Increases the screen brightness level.
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Icon Key Description
f4 Presents the following choices to switch the screen image among display devices connected to the
computer:
Computer only—Turns off any external displays and shows the image only on only the computer display.
Duplicate—Clones the image on the computer display onto an external display that is connected
to the computer.
Extend—Extends the screen image across the computer display and all connected external displays.
Projector only—Turns off the computer display and extends the screen image across all connected external displays.
f5 Turns the radiance backlight keyboard feature off or on.
NOTE: To conserve battery power, turn off this feature. To switch between low, medium, or high
brightness levels, press and hold the keyboard backlight action key (f5) in combination with either the up or down arrow key.
f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD.
f7 Plays, pauses, or resumes an audio CD, a DVD, or a BD.
f8 Plays the next track of an audio CD or the next section of a DVD or a BD.
f10 Ejects a disc from the optical drive.
f12 Turns off or on all wireless features, including wireless networking, wireless display, and wireless
audio.
NOTE: This key does not establish a wireless connection. To establish a wireless connection, a
wireless network must be set up.
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Using the integrated numeric keypad
Component Description
(1) num lock key Alternates between the navigational functions and the numeric
functions on the integrated numeric keypad.
NOTE: The keypad function that is active when the computer is
turned off is reinstated when the computer is turned back on.
(2) Integrated numeric keypad Can be used like an external numeric keypad.
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Using pointing devices
NOTE: In addition to the pointing devices included with your computer, you can use an external
USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.
Setting pointing device preferences
Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options.
To access Mouse Properties, select Start > Devices and Printers. Then right-click the device representing your computer, and select Mouse settings.
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Using the Imagepad
The advanced Imagepad replaces the traditional TouchPad to create a high-precision gesture-friendly mouse alternative. To move the pointer, slide one finger across the Imagepad in the direction you want the pointer to go. Use the left and right Imagepad buttons like the corresponding buttons on an external mouse.
Turning the Imagepad off or on
To turn the Imagepad off or on, quickly double-tap the Imagepad on/off button.
NOTE: The Imagepad light is off when the Imagepad is on.
The Imagepad light and on-screen display icons indicate the Imagepad status.
Imagepad light Icon Description
Amber
Indicates that the Imagepad is off.
Off
Indicates that the Imagepad is on.
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Navigating
To move the pointer, slide one finger across the Imagepad in the direction you want the pointer to go.
Selecting
Use the left and right Imagepad buttons like the corresponding buttons on an external mouse.
Using Imagepad gestures
The Imagepad supports a variety of gestures. To use Imagepad gestures, place two fingers on the Imagepad at the same time.
NOTE: Imagepad gestures are not supported in all computer programs.
To view the demonstration of a gesture:
1. Select Start > Control Panel > Hardware and Sound > Synaptics ClickPad.
2. Click a gesture to activate the demonstration.
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To turn the gestures on or off:
1. Select Start > Control Panel > Hardware and Sound > Synaptics ClickPad.
2. Select the check box next to the gesture that you want to turn on or off.
3. Click Apply, and then click OK.
Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the Imagepad, and then drag them across the Imagepad in an up, down, left, or right motion.
NOTE: Scrolling speed is controlled by finger speed.
NOTE: Scrolling is enabled at the factory.
Pinching/Zooming
Pinching allows you to zoom in or out on images or text.
Zoom in by placing two fingers together on the Imagepad, and then moving them apart.
Zoom out by placing two fingers apart on the Imagepad, and then moving them together.
NOTE: Pinching/zooming is enabled at the factory.
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Rotating
Rotating allows you to rotate items such as photos. Place two separated fingers on the Imagepad, and then rotate your fingers in an arc while maintaining uniform finger separation. An arcing motion to the left rotates the object to the left; an arcing motion to the right rotates the object to the right.
NOTE: Rotating is enabled at the factory.
Flicking
Flicking allows you to quickly perform the following functions:
Browse the Internet.
Scroll through photos in a photo viewer.
Navigate through screens.
Scroll through documents.
Enter or exit the slide show mode in your photo viewer.
To flick, use three fingers to touch the Imagepad in a light, quick flicking motion up, down, left, or right.
NOTE: Three-finger flicking is enabled at the factory.
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6 Maintenance
The following sections are included in this chapter:
Using a factory-sealed battery
Replacing or upgrading the hard drives
Adding or replacing memory modules
Using a factory-sealed battery
IMPORTANT: Do not attempt to replace your computer battery, which is preinstalled and sealed at
the factory. A broken battery seal voids your warranty.
Your computer has an internal rechargeable battery that can be replaced only by an authorized service provider. For steps to keep your battery in good condition, see “Using Battery Power” in the
HP Notebook Reference Guide. To access this guide, select Start > All Programs > HP > HP Documentation. To monitor the status of your battery, or if the battery is no longer holding a charge,
run Battery Check in Help and Support. Contact customer support if the computer battery needs to be replaced.
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Replacing or upgrading the hard drives
CAUTION: To reduce the risk of information loss or an unresponsive system:
Shut down the computer before removing a hard drive from the hard drive bay.
If you are not sure whether the computer is off, in the Sleep state, or in Hibernation, press the power button, and then shut down the computer through the operating system.
NOTE: Some computer models can support up to three drives—two hard drives and one solid-state
drive. To determine the number and type of drives installed in your computer, click Start, right-click Computer, click Manage, and then click Disk Management.
NOTE: When replacing a hard drive, make sure that you save the hard drive bracket and cover.
You may need these parts to install the new hard drive.
Removing and installing the primary hard drive
Removing the primary hard drive
1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Remove external power from the computer.
4. Slide the release latch (1), and then remove the hard drive cover (2).
5. Remove the service access door.
a. Remove the 6 service access door screws (1).
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b. Remove the door (2).
6. Disconnect the battery cable from the computer.
7. Disconnect the hard drive cable (1) from the computer.
8. Pull back the plastic cover (2).
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9. Remove the 4 hard drive screws (3), and then lift the hard drive (4) out of the hard drive bay.
Installing the primary hard drive
1. Insert the hard drive (1) into the hard drive bay, and then replace the 4 hard drive screws (2).
2. Connect the hard drive cable (3) to the computer.
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3. Replace the plastic cover (4).
4. Connect the battery cable to the computer.
5. Align the screw holes in the service access door with the holes in the computer, and then lower
the door (1) onto the computer.
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6. Replace the 6 service access door screws (2).
7. Align the tabs on the hard drive cover with the notches on the computer, and then slide the cover
into the notches. The release latch automatically locks the cover into place.
8. Reconnect external power and external devices.
9. Turn on the computer.
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Removing and inserting the secondary hard drive
Removing the secondary hard drive
1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Remove external power from the computer.
4. Slide the release latch (1), and then remove the hard drive cover (2).
5. Remove the service access door.
a. Remove the 6 service access door screws (1).
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b. Remove the door (2).
6. Disconnect the battery cable from the computer.
7. Disconnect the hard drive cable (1) from the computer.
8. Pull back the plastic cover (2).
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9. Remove the 4 hard drive screws (3), and then lift the hard drive (4) out of the hard drive bay.
Installing the secondary hard drive
1. Insert the hard drive (1) into the hard drive bay, and then replace the 4 hard drive screws (2).
2. Connect the hard drive cable (3) to the computer.
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3. Replace the plastic cover (4) over the hard drive.
4. Connect the battery cable to the computer.
5. Align the screw holes in the service access door with the holes in the computer, and then lower
the door (1) onto the computer.
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6. Replace the 6 service access door screws (2).
7. Align the tabs on the hard drive cover with the notches on the computer, and then slide the cover
into the notches. The release latch automatically locks the cover into place.
8. Reconnect external power and external devices.
9. Turn on the computer.
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Adding or replacing memory modules
The computer has two memory module slots. They are located under the service access door on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module or replacing a memory module in one of the memory module slots.
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power
cord before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning
any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.
NOTE: To use a dual-channel configuration when adding a second memory module, be sure that
both memory modules are identical.
To add or replace a memory module:
CAUTION: To reduce the risk of information loss or an unresponsive system:
Shut down the computer before removing a memory module from the computer. Do not remove a memory module while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off, in the Sleep state, or in Hibernation, press the power button, and then shut down the computer through the operating system.
1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Remove external power from the computer.
4. Slide the release latch (1), and then remove the hard drive cover (2).
5. Remove the service access door.
a. Remove the 6 service access door screws (1).
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b. Remove the door (2).
6. Disconnect the battery cable from the computer.
7. If you are replacing a memory module, remove the existing memory module.
a. Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
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b. Grasp the edge of the memory module (2), and then gently pull the module out of the
memory module slot.
CAUTION: To reduce the risk of damage to the memory module, hold the memory
module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container.
8. Insert a new memory module.
CAUTION: To reduce the risk of damage to the memory module, hold the memory module by
the edges only. Do not touch the components on the memory module, and do not bend the memory module.
a. Align the notched edge (1) of the memory module with the tab in the memory module slot.
b. Position the memory module at a 45-degree angle from the surface of the memory module
compartment, and then press the module (2) into the slot until the module is seated.
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c. Gently press the memory module (3) down, applying pressure to both the left and right
edges of the memory module, until the retention clips snap into place.
9. Connect the battery cable to the computer.
10. Align the screw holes in the service access door with the holes in the computer, and then lower
the door (1) onto the computer.
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11. Replace the 6 service access door screws (2).
12. Align the tabs on the hard drive cover with the notches on the computer, and then slide the cover
into place. The release latch automatically locks the cover into place.
13. Reconnect external power and external devices.
14. Turn on the computer.
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7 Backup and recovery
Restore
Creating recovery media
Performing a system restore
Backing up and recovering your information
Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if necessary.
This chapter provides information on the following topics:
Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature)
Performing a system restore (from the partition, recovery discs, or a recovery flash drive)
Backing up your information
Recovering a program or driver
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Restore
In the event of hard drive failure, to restore your system to its factory image you must use a set of recovery discs or a recovery flash drive that you have created using HP Recovery Manager. HP recommends that you use HP Recovery Manager immediately after software setup to create either a set of recovery discs or a recovery flash drive.
If you need to restore your system for some other reason than hard drive failure, you can use the HP Recovery partition (select models only), without the need for recovery discs or a recovery flash drive. To check for the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. If the recovery partition is present, a Recovery drive is listed in the window.
CAUTION: HP Recovery Manager (partition or discs/flash drive) restores only the software that was
installed at the factory. Software not provided with this computer must be reinstalled manually.
NOTE: Recovery discs have been included if your computer does not have a recovery partition.
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Creating recovery media
HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting up the computer for the first time.
NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery
flash drive. Handle these discs or the flash drive carefully and keep them in a safe place.
NOTE: If your computer does not include an integrated optical drive, you can use an optional
external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.
Guidelines:
Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the HP Recovery Manager software.
The computer must be connected to AC power during this process.
Only one set of recovery discs or one recovery flash drive can be created per computer.
NOTE: If you are creating recovery discs, number each disc before inserting it into the optical
drive.
If necessary, you can exit the program before you have finished creating the recovery discs or recovery flash drive. The next time you open HP Recovery Manager, you will be prompted to continue the backup creation process.
To create a set of recovery discs or a recovery flash drive:
1. Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Media Creation.
2. Follow the on-screen instructions.
Performing a system restore
HP Recovery Manager software allows you to repair or restore the computer to its original factory state. HP Recovery Manager works from recovery discs or a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive.
NOTE: A system restore must be performed if the computer hard drive has failed or if all attempts to
correct any functional computer issues fail. A system restore should be used as a final attempt to correct computer issues.
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Note the following when performing a system restore:
You can restore only the system that you have previously backed up. HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer.
Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using HP Recovery Manager.
HP Recovery Manager restores only software that was installed at the factory. Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.
Restoring using the dedicated recovery partition (select models only)
When using the dedicated recovery partition, there is an option to back up pictures, music and other audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails, and Internet favorites and settings during this process.
To restore the computer from the recovery partition, follow these steps:
1. Access HP Recovery Manager in either of the following ways:
Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Manager.
– or –
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11 (System Recovery)” message is displayed on the screen.
2. Click System Recovery in the HP Recovery Manager window.
3. Follow the on-screen instructions.
Restoring using the recovery media
1. If possible, back up all personal files.
2. Insert the first recovery disc into the optical drive on your computer or an optional external
optical drive, and then restart the computer.
– or –
Insert the recovery flash drive into a USB port on your computer, and then restart the computer.
NOTE: If the computer does not automatically restart in HP Recovery Manager, the computer
boot order must be changed. For details, see
Changing the computer boot order on page 68.
3. Press f9 at system bootup.
4. Select the optical drive or the flash drive.
5. Follow the on-screen instructions.
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Changing the computer boot order
To change the boot order for recovery discs:
1. Restart the computer.
2. Press esc while the computer is restarting, and then press f9 for boot options.
3. Select Internal CD/DVD ROM Drive from the boot options window.
To change the boot order for a recovery flash drive:
1. Insert the flash drive into a USB port.
2. Restart the computer.
3. Press esc while the computer is restarting, and then press f9 for boot options.
4. Select the flash drive from the boot options window.
Backing up and recovering your information
It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis.
How completely you are able to recover your system depends on how recent your backup is.
NOTE: A recovery from your most recent backup should be performed if the computer is attacked
by a virus or if any major system components fail. In order to correct computer issues, attempt a recovery before you attempt a system restore.
You can back up your information to an optional external hard drive, a network drive, or discs. Back up your system at the following times:
At regularly scheduled times
TIP: Set reminders to back up your information periodically.
Before the computer is repaired or restored
Before you add or modify hardware or software
Guidelines:
Create system restore points using the Windows® System Restore feature, and periodically copy them to an optical disc or an external hard drive. For more information on using system restore points, see
Using Windows system restore points on page 69.
Store personal files in the Documents library and back up this folder periodically.
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to re-enter your preferences.
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To create a screen shot:
1. Display the screen you want to save.
2. Copy the screen image.
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
3. Open a word-processing document, and then select Edit > Paste. The screen image is added to
the document.
4. Save and print the document.
Using Windows Backup and Restore
Guidelines:
Be sure that the computer is connected to AC power before you start the backup process.
Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour.
To create a backup:
1. Select Start > Control Panel > System and Security > Backup and Restore.
2. Follow the on-screen instructions to schedule and create a backup.
NOTE: Windows® includes the User Account Control feature to improve the security of the
computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information.
Using Windows system restore points
A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created
since the last restore point.
You also can create additional restore points to provide increased protection for your files and settings.
When to create restore points
Before you add or modify software or hardware
Periodically, whenever the computer is functioning optimally
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Create a system restore point
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click Create.
5. Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
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8 Customer support
The following sections are included in this chapter:
Contacting customer support
Labels
Contacting customer support
If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact HP Customer Support at:
http://www.hp.com/go/contactHP
NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
Here you can:
Chat online with an HP technician.
NOTE: When technical support chat is not available in a particular language, it is available in
English.
E-mail HP Customer Support.
Find HP Customer Support worldwide telephone numbers.
Locate an HP service center.
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Labels
The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.
Serial number label—Provides important information, including the following:
Component
(1) Product name
(2) Serial number (s/n)
(3) Part number/Product number (p/n)
(4) Warranty period
(5) Model description
Have this information available when you contact technical support. The serial number label is affixed inside the hard drive bay.
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. The Microsoft Certificate of Authenticity is located on the bottom of the computer.
Regulatory label—Provides regulatory information about the computer. The regulatory label is affixed inside the hard drive bay.
Wireless certification label or labels (select models only)—Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use. If your computer model includes one or more wireless devices, one or more certification labels are included with your computer. You may need this information when traveling internationally. Wireless certification labels are affixed inside the hard drive bay.
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9 Specifications
Input power
Operating environment
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Input power
The power information in this section may be helpful if you plan to travel internationally with the computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications.
Input power Rating
Operating voltage and current 19.5 V dc @ 6.15 A - 120 W
DC plug of external HP power supply
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE: The computer operating voltage and current can be found on the regulatory label.
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Operating environment
Factor Metric U.S.
Temperature
Operating 5°C to 35°C 41°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F
Relative humidity (noncondensing)
Operating 10% to 90% 10% to 90%
Nonoperating 5% to 95% 5% to 95%
Maximum altitude (unpressurized)
Operating -15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
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Index
Symbols/Numerics
3D Active Shutter Glasses
battery compartment 17 care 21 cleaning 23 handling 24 identifying 17 nose pieces 17, 21 replacing the battery 22 turning on and off 18 using 17
3D Cinema Technology 8
3D games 24 effective range 25 flickering 25 frequently asked questions 24 safety information 14 using 18 watching content 19
3D games, playing 20
A
AC adapter light 32 action keys
Help and Support 40 identifying 29 optical drive eject 41 radiance backlight keyboard
41 screen brightness 40 switching screen image 41 using 40 wireless 41
AMD Catalyst Control Center 10 AMD Eyefinity 9 audio-in (microphone) jack 33 audio-out (headpone) jack 33
B
backing up
customized window, toolbar,
and menu bar settings 68
personal files 68 battery, replacing 48 bays, hard drive 35, 72 Beats Audio 3, 28 Beats Audio button 3 Beats Audio Control Panel 3 Beats Audio hot key 4 Bluetooth label 72 buttons 28
Beats Audio 28
Imagepad on/off 26
left Imagepad 27
mute 28
right Imagepad 27
C
caps lock light, identifying 27 Certificate of Authenticity label 72 components
bottom 35
display 34
front 30
left-side 33
right-side 31
top 26 connector, power 32 CoolSense 7 CyberLink PowerDVD 16, 19
D
DC plug of external HP power
supply 74 dial, volume 31 Digital Media Slot, identifying 31 display image, switching 41
DisplayPort, identifying 31 drives, hard 51, 56
E
esc key, identifying 29 Eyefinity 9
F
f11 67 flicking Imagepad gesture 47 fn key, identifying 29
G
games, 3D 20 graphics modes, switching 8
H
hard drive
installing 51, 56
removing 49, 54 hard drive bay 72 hard drive cover, identifying 35 hard drive light 31 HDMI port, identifying 31 headphone jack 33 Help and Support key 40 HP Recovery Manager 66 HP Triple Bass Reflex
Subwoofer 35 HP TrueVision HD Webcam 34 HP Wireless Audio Manager 5
I
Imagepad
buttons 27 identifying 26 navigating 45 selecting 45 using 44
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Imagepad gestures
flicking 47 pinching 46 rotating 47 scrolling 46
zooming 46 Imagepad light 26, 27 Imagepad on/off button 26 Imagepad zone, identifying 27 input power 74 integrated numeric keypad,
identifying 29, 42
integrated webcam light,
identifying 34
Intel Smart Connect Technology
6 Intel Wireless Display 8 internal display switch,
identifying 34 internal microphones, identifying
34 Internet connection setup 38 IR emitters, identifying 34 ISP, using 37
J
jacks
headphone 33 microphone 33 RJ-45 (network) 31
K
keyboard backlight action key 41 keypad, integrated 29, 42 keys
action 29 esc 29 fn 29 num lock 29 Windows applications 29 Windows logo 29
L
labels
Bluetooth 72 Microsoft Certificate of
Authenticity 72 regulatory 72 serial number 72 wireless certification 72 WLAN 72
latch, release 35 lights
AC adapter 32 caps lock 27 hard drive 31 Imagepad 26, 27 mute 27 power 27, 31 webcam 34 wireless 27
M
memory module
inserting 61 removing 60 replacing 59
memory module compartment,
identifying 35 microphone jack 33 Microsoft Certificate of Authenticity
label 72 mouse, external
setting preferences 43 mute button, identifying 28 mute light, identifying 27
N
network jack, identifying 31 nose pieces
identifying 17
using 21 num lock key 29
O
operating environment 75 operating system
Microsoft Certificate of
Authenticity label 72
Product Key 72 optical drive eject key,
identifying 41
optical drive, identifying 33
P
photosensitive epileptic seizures
14 pinching Imagepad gesture 46 pointing devices, setting
preferences 43 ports
HDMI 31
USB 2.0 31
USB 3.0 31, 33 power button, identifying 28 power connector, identifying 32 power lights, identifying 27, 31 Product Key 72 product name and number,
computer 72
proximity sensor 6, 34
R
radiance backlight keyboard 6 recovering using the dedicated
recovery partition 67
recovering using the recovery
discs 67 recovery discs 66 recovery, system
performing 66 using recovery discs 67 using the dedicated recovery
partition 67
regulatory information
regulatory label 72
wireless certification labels 72 release latch 35 restore points 69 RJ-45 (network) jack, identifying
31
rotating Imagepad gesture 47
S
safety information, 3D 14 screen brightness keys 40 screen image, switching 41 scrolling Imagepad gesture 46 security cable slot, identifying 33 serial number label 72 serial number, computer 72 service access door
identifying 35
removing 60 setup of WLAN 38 single large surface 9 slots
Digital Media Slot 31
security cable 33 speaker, stereo, identifying 28 speakers, stereo, identifying 30 stereoscopic vision 15
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subwoofer, identifying 35 supported discs 66 switchable graphics 8 system recovery
performing 66 using recovery discs 67 using the dedicated recovery
partition 67
system restore points 69
T
traveling with the computer 72 TriDef 3D Experience Ignition
Game Player 20
troubleshooting, 3D
3D games 24 cannot see 3D content 24 flickering 25 general 24 supported 3D formats 24
U
USB 2.0 ports, identifying 31 USB 3.0 port, identifying 31, 33 using system restore 69
V
vents, identifying 35 volume dial, identifying 2, 31
W
webcam light, identifying 34 webcam, identifying 34 Windows applications key,
identifying 29 Windows logo key, identifying 29 Wireless Audio 5 wireless certification label 72 wireless key, identifying 41 wireless light 27 wireless network (WLAN)
connecting 38 equipment needed 38
protecting 39 wireless network, connecting 37 wireless router, configuring 39 wireless setup 38 WLAN
connecting 38
equipment needed 38
protecting 39
WLAN antennas, identifying 34 WLAN device 72 WLAN label 72
Z
zooming Imagepad gesture 46
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