HP ENVY 17-2100, ENVY 17 3D Getting Started Manual

17

GETTING STARTED

HP ENVY17 3D Getting Started

© Copyright 2011 Hewlett-Packard
Development Company, L.P.

AMD is a trademark of Advanced Micro
Devices, Inc. Microsoft and Windows are U.S.
registered trademarks of Microsoft Corporation.
Bluetooth is a trademark owned by its proprietor
and used by Hewlett-Packard Company under
license. Intel is a trademark of Intel Corporation
in the U.S. and other countries. SD Logo is a
trademark of its proprietor.

The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.

First Edition: May 2011

Document Part Number: 651676-001

Product notice

This guide describes features that are common
to most models. Some features may not be
available on your computer.

Software terms

By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a refund subject to the refund
policy of your place of purchase.

For any further information or for requesting a
full refund of the computer, please contact your
local point of sale (the seller).

User Guides

HP is committed to reducing the environmental
impact of our products. As part of this effort, we
provide user guides and learning centers on
your computer hard drive in Help and Support.
Additional support and updates to the user
guides are available on the Web.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating

the computer, do not place the computer directly on your lap or obstruct the
computer air vents. Use the computer only on a hard, flat surface. Do not allow
another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC
adapter to contact the skin or a soft surface, such as pillows or rugs or clothing,
during operation. The computer and the AC adapter comply with the user­accessible surface temperature limits defined by the International Standard for
Safety of Information Technology Equipment (IEC 60950).

v

vi Safety warning notice

Table of contents

1 Welcome ...................................................................................................................... 1

What's new ..................................................................................................... 2

HP CoolSense .............................................................................. 2

HP 3D Cinema Technology .......................................................... 2

Intel Wireless Display ................................................................... 2

Beats Audio .................................................................................. 3

Switching between graphics modes ............................................. 4

AMD Eyefinity Multi-Display technology ....................................... 5

Example display configuration for single large

surface (SLS) ............................................................. 5

Switching the screen image ....................................... 6

Using the AMD Catalyst Control Center .................... 6

Finding information ......................................................................................... 7

2 Using HP 3D Cinema Technology ........................................................................... 10

3D safety information .................................................................................... 11

What are stereoscopic vision and 3D ........................................................... 13

What is HP 3D Cinema Technology ............................................................. 13

Using the HP 3D Active Shutter Glasses ...................................................... 14

Identifying the 3D glasses components ...................................... 14

Turning the 3D glasses on and off ............................................. 15

Using 3D Cinema Technology ...................................................................... 15

Understanding 3D formats ............................................................................ 17

Using CyberLink PowerDVD ......................................................................... 17

Playing 3D games ......................................................................................... 17

Viewing 3D content on a 3D TV .................................................................... 18

Caring for the 3D glasses ............................................................................. 19

Using the nose pieces ................................................................ 19

Replacing the battery ................................................................. 20

Cleaning the 3D glasses ............................................................ 21

Handling the glasses .................................................................. 22

vii

Troubleshooting and frequently asked questions ......................................... 22

I cannot see 3D content ............................................................. 22

What 3D formats are supported on my computer ...................... 22

Can I play stereoscopic 3D games on my computer .................. 23

Can I wear the 3D glasses to a 3D movie in a movie theater ... . 23

Can I wear my 3D glasses over my prescription glasses ........... 23

How do I clean my 3D glasses ................................................... 23

How close do I need to be to the computer to view 3D

content ........................................................................................ 23

I see flickering when watching 3D content ................................. 23

Can I use the 3D glasses in bright sunlight next to a window .... 23

What type of batteries do I need for the 3D glasses .................. 24

Can I use my computer to watch 3D content on my external

3D TV ......................................................................................... 24

3 Getting to know your computer ............................................................................... 25

Top ................................................................................................................ 25

TouchPad ................................................................................... 25

Lights .......................................................................................... 26

Button ......................................................................................... 28

Keys ........................................................................................... 29

Front ............................................................................................................. 30

Right-side ...................................................................................................... 31

Left-side ........................................................................................................ 32

Display .......................................................................................................... 34

Bottom .......................................................................................................... 35

4 Networking ................................................................................................................. 37

Using an Internet service provider (ISP) ....................................................... 37

Connecting to a wireless network ................................................................. 38

Connecting to an existing WLAN ................................................ 38

Setting up a new WLAN network ................................................ 39

Configuring a wireless router ................................... 39

Protecting your WLAN ............................................. 39

viii

5 Keyboard and pointing devices ............................................................................... 40

Using the keyboard ....................................................................................... 40

Using the action keys ................................................................. 40

Using the hotkeys ....................................................................... 42

Using the keypad ........................................................................ 43

Using the integrated numeric keypad ...................... 43

Using pointing devices .................................................................................. 43

Setting pointing device preferences ........................................... 43

Using the TouchPad ................................................................... 44

Turning the TouchPad off and on ............................ 44

Navigating ................................................................ 45

Selecting .................................................................. 45

Using TouchPad gestures ........................................ 46

Scrolling ................................................. 47

Pinching/Zooming .................................. 47

Rotating ................................................. 48

Flicking .................................................. 49

6 Maintenance .............................................................................................................. 50

Removing or inserting the battery ................................................................. 50

Removing the battery ................................................................. 50

Inserting the battery .................................................................... 51

Replacing or upgrading the hard drive .......................................................... 52

Removing the hard drive ............................................................ 52

Installing a hard drive ................................................................. 54

Adding or replacing memory modules .......................................................... 55

Cleaning your computer ................................................................................ 62

Cleaning the display ................................................................... 62

Cleaning the TouchPad and keyboard ....................................... 62

Updating programs and drivers .................................................................... 62

7 Backup and recovery ................................................................................................ 63

Restore ......................................................................................................... 63

Creating restore media ................................................................................. 63

ix

Performing a system restore ......................................................................... 64

Restoring using the dedicated recovery partition (select

models only) ............................................................................... 65

Restoring using the restore media ............................................. 66

Changing the computer boot order ............................................. 66

Backing up and recovering your information ................................................ 66

Using Windows Backup and Restore ......................................... 68

Using Windows system restore points ....................................... 68

When to create restore points .................................. 68

Create a system restore point .................................. 69

Restore to a previous date and time ........................ 69

8 Customer support ..................................................................................................... 70

Contacting customer support ........................................................................ 70

Labels ........................................................................................................... 71

9 Specifications ............................................................................................................ 72

Input power ................................................................................................... 72

DC plug of external HP power supply ........................................ 72

Operating environment ................................................................................. 72

Appendix A RAID 0 (select models only) ................................................................... 74

Disabling RAID 0 .......................................................................................... 74

Index ............................................................................................................................... 76

x

1Welcome

The following sections are included in this chapter:

●

What's new

●

Finding information

After you set up and register the computer, it is important to take the following
steps:

●

Connect to the Internet—Set up your wired or wireless network so that you
can connect to the Internet. For more information, refer to

Networking

on page 37.

●

Update your antivirus software—Protect your computer from damage
caused by viruses. The software is preinstalled on the computer and
includes a limited subscription for free updates. For more information, refer
to the HP Notebook Reference Guide.

●

Get to know your computer—Learn about your computer features. Refer
to

Getting to know your computer on page 25 and Keyboard and pointing

devices on page 40 for additional information.

●

Create recovery discs or a recovery flash drive—Recover the operating
system and software to factory settings in case of system instability or
failure. For instructions, refer to

Backup and recovery on page 63.

●

Find installed software—Access a list of the software preinstalled on the
computer. Select Start > All Programs. For details about using the software
included with the computer, refer to the software manufacturer's instructions,
which may be provided with the software or on the manufacturer's Web site.

1

What's new

HP CoolSense

HP CoolSense gives you more control over your computer's thermal

settings through the use of predefined modes that emphasize computer
performance, temperature, and internal fan speed and noise.

●

On—Configures the thermal settings to avoid temperature increases and
makes the computer feel cooler to the touch.

● Off—With CoolSense turned off, your computer will operate at peak

performance, but this setting may result in higher temperatures than in On
mode.

● Auto (default setting)—Automatically detects whether the computer is

stationary or mobile, and optimizes the thermal settings to match your usage
environment. When the computer is stationary, HP CoolSense prioritizes
performance and is set to Off mode. When the computer is mobile, HP
CoolSense prioritizes temperature and is set to On mode.

To change the cooling preferences, follow these steps:

1. Select Start > All Programs > HP > HP CoolSense.

2. Select a cooling mode.

HP 3D Cinema Technology

You will enjoy an exceptional cinema-quality experience of stereoscopic 3D Blu­ray movies, stereo 3D game play, and vivid 3D photos and videos. The
integrated 3D features, along with the 3D glasses, provide everything you need
for an outstanding 3D sensory experience. For more information, refer to

Using

HP 3D Cinema Technology on page 10.

NOTE: Before using 3D Cinema Technology and the 3D glasses, read the 3D

safety information. Consult a physician if you suspect that you may have a
physical problem seeing stereoscopic 3D. Refer to

3D safety information

on page 11 for more information.

Intel Wireless Display

Intel® Wireless Display allows you to share your computer content wirelessly on
your TV. To experience wireless display, a wireless third-party TV adapter
(purchased separately) is required. Content that asserts output protection, such
as Blu-ray discs, will not play on Intel Wireless Display. For details about using
the wireless adapter, refer to the device manufacturer's instructions.

NOTE: Be sure that wireless is enabled on your computer before using the

wireless display.

NOTE: Intel Wireless Display does not support 3D playback on external display

devices.

2 Chapter 1 Welcome

Beats Audio

Beats™ Audio is an enhanced audio profile that provides a deep, controlled bass
while maintaining a clear sound. Beats Audio is enabled by default.

▲

To increase or decrease the Beats Audio bass settings, press fn+b.

NOTE: You can also view and control the bass settings through the

Windows® operating system. Select Start > Control Panel > Hardware
and Sound > Beats Audio Control Panel to view and control the bass

properties.

The following table describes the Beats Audio icons that appear when you press

fn+b.

Icon Description

Indicates that Beats Audio is enabled.

Indicates that Beats Audio is disabled.

What's new

3

Switching between graphics modes

The computer is equipped with switchable graphics and has two modes for
processing graphics. When you switch from AC power to battery power, the
computer can switch from using the high-performance mode to using the power­saving mode to conserve battery life. Similarly, when you switch from battery
power to AC power, the computer can switch back to the high-performance
mode.

NOTE: 3D playback on the computer display requires high-performance GPU.

NOTE: In some instances, in order to optimize performance of the computer,

the system does not allow you to switch modes, or it may prompt you to switch. It
may also be necessary to close all programs before switching.

When you switch between AC and battery power, you are notified that the
computer is about to switch graphics modes. If you prefer, you can choose to
continue using the same graphics mode. While the computer switches modes,
the screen goes blank for a few seconds. When the switch is complete, a
notification appears in the notification area, and the screen image reappears.

4 Chapter 1 Welcome

AMD Eyefinity Multi-Display technology

Your computer supports the new AMDTM Eyefinity technology that provides the
following features:

●

You can now have up to 3 external displays, as long as one of the displays
is connected to the Mini DisplayPort on the computer.

● Provides a new display configuration by spanning the image across a group

of external displays into a massive single large surface (SLS).

NOTE: 3D playback is not supported on AMD Eyefinity technology.

Example display configuration for single large surface (SLS)

When you use 3 external displays and span the image across them as an SLS,
the computer display is turned off. The 3 external displays are connected to the
computer using the external monitor port (VGA), the Mini DisplayPort, and the
HDMI port.

NOTE: Identical resolution is required among all displays to form the SLS

mode. Displays with different native resolutions can still form an SLS mode by
using non-native resolutions.

NOTE: Windows 7 only supports 2 external displays. To configure 3 external

displays in Windows 7, refer to

Using the AMD Catalyst Control Center

on page 6.

What's new

5

Switching the screen image

Press the switch screen image action key to open a dialog box that shows the 4
configuration choices, independent of the number of connected display devices.

●

Computer only mode—Turns off the external display and displays the image
only on the computer display.

●

Duplicate mode—Clones the computer display onto an external display that
is connected to the external monitor port (VGA) on the computer.

●

Extend mode—Extends the desktop to all connected external displays along
with the computer display.

●

Projector only mode—Turns off the computer display and sets all connected
external displays to extended desktop.

NOTE: You can manage the video output and default output devices using the

AMD Catalyst™ Control Center.

Using the AMD Catalyst Control Center

To configure desktops and displays and to manage AMD Eyefinity, you must use
the AMD Catalyst Control Center.

To access the AMD Catalyst Control Center:

1. Select Start > All Programs > Catalyst Control Center > CCC.

2. Select Desktops and Displays.

NOTE: For additional information on using the AMD Catalyst Control Center,

refer to the software Help.

6 Chapter 1 Welcome

Finding information

The computer comes with several resources to help you perform various tasks.

Resources For information about

Quick Setup poster ● How to set up the computer

● Help to identify computer components

Getting Started

To access this guide:

Select Start > Help and Support > User

Guides.

– or –

Select Start > All Programs > HP > HP

Documentation.

● Computer features

●

How to connect to a wireless network

● How to use the keyboard and pointing devices

●

How to replace or upgrade the hard drive and

memory modules

● How to perform a backup and recovery

●

How to contact customer support

● Computer specifications

HP Notebook Reference Guide

To access this guide:

Select Start > Help and Support > User

Guides.

– or –

Select Start > All Programs > HP > HP

Documentation.

●

Power management features

● How to maximize battery life

●

How to use the multimedia features of the

computer

● How to protect the computer

●

How to care for the computer

● How to update the software

Help and Support

To access Help and Support, select Start

>

Help and Support.

NOTE:

For country- or region-specific

support, go to

http://www.hp.com/support,

select your country or region, and follow the

on-screen instructions.

●

Operating system information

● Software, driver, and BIOS updates

●

Troubleshooting tools

● How to access technical support

Finding information

7

Resources For information about

Regulatory, Safety and Environmental

Notices

To access this guide:

Select Start > Help and Support > User

Guides.

– or –

Select Start > All Programs > HP > HP

Documentation.

● Regulatory and safety information

● Battery disposal information

Safety & Comfort Guide

To access this guide:

Select Start > Help and Support > User

Guides.

– or –

Select Start > All Programs > HP > HP

Documentation.

– or –

Go to

http://www.hp.com/ergo.

● Proper workstation setup, posture, health, and

work habits

● Electrical and mechanical safety information

Worldwide Telephone Numbers booklet

This booklet is provided with your computer.

HP support telephone numbers

HP Web site

To access this Web site, go to

http://www.hp.com/support.

● Support information

●

Ordering parts and finding additional help

● Software, driver, and BIOS updates

●

Accessories available for the device

8 Chapter 1 Welcome

Resources For information about

Limited Warranty*

To access the warranty:

Select Start > Help and Support > User

Guides > View Warranty Information.

– or –

Select Start > All Programs > HP > HP

Documentation > View Warranty

Information.

– or –

Go to

http://www.hp.com/go/

orderdocuments.

Warranty information

*You may find the expressly provided HP Limited Warranty applicable to your product located with the

electronic guides on your computer and/or on the CD/DVD provided in the box. Some countries/

regions may provide a printed HP Limited Warranty in the box. In countries/regions where the

warranty is not provided in printed format, you may request a printed copy at

http://www.hp.com/go/

orderdocuments or write to:

●

North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA

● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/

Naviglio (MI), Italy

● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

Please include your product number, warranty period (found on your serial number label), name, and

postal address.

Finding information

9

2 Using HP 3D Cinema Technology

The following sections are included in this chapter:

●

3D safety information

●

What are stereoscopic vision and 3D

●

What is HP 3D Cinema Technology

●

Using the HP 3D Active Shutter Glasses

●

Using 3D Cinema Technology

●

Understanding 3D formats

●

Using CyberLink PowerDVD

●

Playing 3D games

●

Viewing 3D content on a 3D TV

●

Caring for the 3D glasses

●

Troubleshooting and frequently asked questions

10 Chapter 2 Using HP 3D Cinema Technology

3D safety information

Carefully read all of the following safety precautions before using the 3D glasses
and 3D Cinema Technology.

WARNING! If you cannot see 3D content after you set up 3D Cinema

Technology, HP recommends that you discontinue use. Consult a physician if
you suspect a physical problem seeing stereoscopic 3D.

Photosensitive Epileptic Seizures—Some individuals may experience a seizure
or other complications when exposed to certain visual images, including flashing
lights or patterns that may appear in 3D content. If you or any of your relatives
have a history of seizures or epilepsy, consult a physician before using the 3D
glasses and 3D Cinema Technology. Even those without a personal family
history of epilepsy or stroke may have an undiagnosed condition that can cause
photosensitive epileptic seizures.

If you experience any of the following symptoms, immediately stop watching 3D
content and consult a physician: altered vision, light-headedness, dizziness,

involuntary movements such as eye or muscle twitching, convulsions,
nausea, loss of awareness, confusion, cramps, and/or disorientation.

Parents should monitor and ask their children if they have any of the above
symptoms. Children and teenagers may be more likely than adults to experience
these symptoms.

Do not watch 3D content when you feel sleepy, tired, or sick. Watching 3D with
the 3D glasses for an extended period of time may cause a headache or fatigue.
If you feel headache, fatigue, or dizziness, stop using the 3D glasses and rest.

Your vision can change to accommodate viewing through the 3D glasses. After
removing the 3D glasses, wait several minutes before resuming regular activities.

Some 3D content may startle viewers. People who are pregnant, elderly, or
epileptic, and those suffering from severe physical conditions are advised to
avoid using the computer's 3D functionality.

The vision of young children (especially children under the age of 6) is still under
development. Consult your doctor (such as a pediatrician or eye doctor) before
allowing young children to watch 3D video images or play 3D videos games.
Parents or guardians should supervise young children to ensure they follow these
recommendations.

Choking Hazard—The 3D glasses contain small parts and are not intended for
babies and small children.

Do not use the 3D glasses near water.

The lenses in the 3D glasses contain glass. To prevent damage to the lenses,
use caution when using the glasses and properly store them when not in use. Do
not use the glasses if there is any sign of damage or cracking in the lenses.

3D safety information

11

The 3D glasses are not prescription eyewear, sunglasses, or protective goggles.
To prevent personal injury, do not use the glasses for any general eyewear
purposes.

12 Chapter 2 Using HP 3D Cinema Technology

What are stereoscopic vision and 3D

When you see the world through both eyes, you are actually looking at two
pictures merged into one. Your right eye and your left eye each deliver a
separate image to your brain, which meshes these two images into one three­dimensional picture.

Most movies in the past were only able to provide one image on the screen, and
3D effects had to be simulated by other means. However, the HP 3D Active
Shutter Glasses provide a different view for each eye, which more closely
simulates 3D vision.

Each scene of the 3D content has two images, one drawn from the right eye view
and the other from the left eye view. The computer display shows these
alternating views so fast that your eyes cannot see the change.

The 3D glasses are equipped with shutters in each lens. When the right eye
image is displayed on the screen, the left lens of the 3D glasses is closed,
allowing only the right eye to see the image. When the left eye image is
displayed, the process is reversed and only the left eye can see the image.
These images alternate so quickly that the eyes only see one smooth picture,
making it look like you are actually inside a 3D environment.

What is HP 3D Cinema Technology

3D Cinema Technology delivers a vivid, immersive 3D experience. When you
watch Blu-ray 3D movies, stereo 3D games, or 3D photos or videos on the
computer with your 3D glasses, the images appear to leap from the screen. 3D
creates an entirely new viewing experience. With 3D Cinema Technology, you
have all the necessary components for an exceptional 3D experience. No
additional software is required to experience the 3D cinema-quality visuals.

The following items are provided for your 3D experience:

●

3D technology specifically designed and optimized for 3D Blu-ray content

●

3D Active Shutter Glasses that wirelessly synchronize with the 3D computer
display

●

3D full high-definition 1080p display

●

TriDef 3D Experience Ignition Game Player

●

CyberLink PowerDVD

NOTE: Select computer models may include 3D content so you can

immediately begin enjoying 3D.

The computer supports both 2D and 3D formats. The computer operates in
standard 2D mode until stereoscopic 3D is detected and the 3D glasses are
activated.

What are stereoscopic vision and 3D

13

Using the HP 3D Active Shutter Glasses

Your 3D experience begins with active 3D content and the 3D glasses. The 3D
glasses are battery powered and linked wirelessly to the infrared (IR) emitters in
your 3D computer.

WARNING! Before using the 3D glasses, read the 3D safety information.

NOTE: For optimal 3D viewing, you should be no more than approximately 1.5

meters (5 feet) from the computer display. Depending on the viewing angle, the

operational distance from the display can vary.

When watching stereoscopic 3D images, do not incline your head relative to the
horizontal direction of the images.

Keep the areas immediately around the IR emitters free from obstructions. For
information on the location of the IR emitters, refer to

Getting to know your

computer on page 25.

NOTE: Before using the glasses, remove the clear protective film from both

sides of the lenses (select models only).

Identifying the 3D glasses components

14 Chapter 2 Using HP 3D Cinema Technology

Component

(1) Battery compartment

NOTE:

The battery is preinstalled and may have a protective tab. If the tab is attached,

simply pull the tab to remove it.

(2) Nose pieces (3)

NOTE:

There are 3 nose pieces in different sizes. One nose piece is installed on the

glasses and two additional nose pieces ship with the glasses.

Turning the 3D glasses on and off

Your 3D glasses are easy to use:

●

The 3D glasses turn on and off automatically. There is no on or off switch.

●

When 3D content begins to play, the glasses detect an IR signal from the
computer and turn on automatically.

●

Once the 3D content begins to play, the lenses may appear to darken and
you may see some flickering as the glasses begin to turn on.

●

The battery installed in the glasses provides approximately 150 hours of 3D
viewing time. To help conserve battery power, the glasses enter Standby if
no IR signal is detected for 5 seconds.

Using 3D Cinema Technology

After you set up your 3D computer, you are ready to verify that you can properly
view the 3D content.

NOTE: Be sure that your computer is connected to AC power when viewing 3D

content. 3D playback on the computer display requires high-performance GPU.

NOTE: The stereoscopic 3D effect works best in a darkened room. For optimal

3D viewing, the screen brightness controls are also disabled when watching 3D
content.

1. To access 3D content, do one of the following:

● Double-click the 3D demo icon on the computer desktop and select a

3D clip from the menu.

●

Insert a Blu-ray 3D movie (purchased separately) into the slot-load
optical drive on the computer and follow the on-screen instructions.

Using 3D Cinema Technology

15

NOTE: Insert the disc into the optical drive until it clicks into place. To

eject the disc, press the optical drive eject key located at the top right
of the keyboard.

2. Put on your 3D glasses. If needed, adjust the glasses using the nose pieces

provided.

3. The 3D glasses turn on automatically when the 3D content begins to play

and the infrared (IR) signal is detected. Your lenses may darken, or you may
see flickering while the glasses start operation.

If you can see clearly in 3D, the setup is complete and you can begin
viewing 3D cinema content!

NOTE: Differences in the frequencies at which the lighting in your room

and 3D Cinema Technology operate may cause flickering or interfere with
the operation of the glasses. This can be avoided by dimming or turning off
the lights.

WARNING! If you still cannot see 3D content, remove the 3D glasses and

stop using 3D Cinema Technology. Refer to the 3D safety information and
consult a physician if you suspect a physical problem seeing stereoscopic
3D.

16 Chapter 2 Using HP 3D Cinema Technology