User Guide
HP Color LaserJet Managed MFP E47528
www.hp.com/support/colorljE47528MFP
HP Color LaserJet Managed MFP E47528 User
Guide
SUMMARY
This guide provides conguration, use, warranty, safety and environmental information.
Legal information
Copyright and License
© Copyright 2021 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Edition 2, 2/2021
Trademark Credits
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PostScript® are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of
Apple Inc., registered in the U.S. and other
countries.
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the U.S. and other countries.
AirPrint is a trademark of Apple Inc., registered in
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Microsoft®, Windows®, and Windows Server®
are U.S. registered trademarks of Microsoft
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UNIX® is a registered trademark of The Open
Group.
Table of contents
1 Printer overview..........................................................................................................................................................................................1
Warning icons..........................................................................................................................................................................................1
Potential shock hazard..........................................................................................................................................................................2
Printer views ...........................................................................................................................................................................................3
Printer front view...........................................................................................................................................................................3
Printer back view...........................................................................................................................................................................3
Control-panel view........................................................................................................................................................................4
Printer specications .............................................................................................................................................................................7
Technical specications................................................................................................................................................................7
Supported operating systems.....................................................................................................................................................8
Printer dimensions..................................................................................................................................................................... 10
Power consumption................................................................................................................................................................... 11
Electrical specications ............................................................................................................................................................. 12
Acoustic emissions..................................................................................................................................................................... 12
Operating-environment range................................................................................................................................................. 12
Printer hardware setup and software installation......................................................................................................................... 13
2 Paper trays................................................................................................................................................................................................ 15
Load paper to Tray 1 (multipurpose tray)....................................................................................................................................... 15
Load Paper Tray 1 (multipurpose tray)................................................................................................................................... 15
Tray 1 paper orientation ........................................................................................................................................................... 17
Load paper to Tray 2........................................................................................................................................................................... 18
Load paper Tray 2 ......................................................................................................................................................................18
Tray 2 paper orientation ........................................................................................................................................................... 21
Use alternative letterhead mode............................................................................................................................................. 22
Load paper to Tray 3 (optional accessory)...................................................................................................................................... 22
Load paper Tray 3 ......................................................................................................................................................................22
Tray 3 paper orientation ........................................................................................................................................................... 24
Use alternative letterhead mode............................................................................................................................................. 26
Load and print envelopes...................................................................................................................................................................26
Print envelopes........................................................................................................................................................................... 26
Envelope orientation.................................................................................................................................................................. 27
Load and print labels.......................................................................................................................................................................... 27
Manually feed labels.................................................................................................................................................................. 28
Label orientation ........................................................................................................................................................................28
3 Supplies, accessories, and parts............................................................................................................................................................31
Order supplies, accessories, and parts ............................................................................................................................................31
Ordering....................................................................................................................................................................................... 31
Replace the toner cartridges............................................................................................................................................................. 31
iii
Toner cartridge information...................................................................................................................................................... 31
Remove and replace the toner cartridges.............................................................................................................................. 32
4 Print............................................................................................................................................................................................................ 37
Print tasks (Windows)......................................................................................................................................................................... 37
How to print (Windows)............................................................................................................................................................. 37
Automatically print on both sides (Windows) ........................................................................................................................ 38
Manually print on both sides (Windows) ................................................................................................................................ 38
Print multiple pages per sheet (Windows) .............................................................................................................................39
Select the paper type (Windows)............................................................................................................................................. 39
Additional print tasks................................................................................................................................................................. 40
Print tasks (macOS)............................................................................................................................................................................. 40
How to print (macOS)................................................................................................................................................................. 40
Automatically print on both sides (macOS)............................................................................................................................ 41
Manually print on both sides (macOS) .................................................................................................................................... 41
Print multiple pages per sheet (macOS)................................................................................................................................. 42
Select the paper type (macOS)................................................................................................................................................. 42
Additional print tasks................................................................................................................................................................. 42
Store print jobs on the printer to print later or print privately ..................................................................................................... 43
Introduction................................................................................................................................................................................. 43
Create a stored job (Windows) ................................................................................................................................................. 43
Create a stored job (macOS)..................................................................................................................................................... 44
Print a stored job........................................................................................................................................................................ 45
Delete a stored job ..................................................................................................................................................................... 45
Information sent to printer for Job Accounting purposes.................................................................................................... 46
Mobile printing..................................................................................................................................................................................... 46
Introduction................................................................................................................................................................................. 46
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing .....................................................................................................................46
HP ePrint via email..................................................................................................................................................................... 47
AirPrint ......................................................................................................................................................................................... 48
Android embedded printing...................................................................................................................................................... 48
Print from a USB ash drive .............................................................................................................................................................. 48
Enable the USB port for printing.............................................................................................................................................. 49
Print USB documents................................................................................................................................................................. 49
Print using high-speed USB 2.0 port (wired) .................................................................................................................................. 50
Method one: Enable the high-speed USB 2.0 port from the printer control panel menus............................................ 50
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected
printers only)............................................................................................................................................................................... 50
5 Copy ........................................................................................................................................................................................................... 53
Make a copy.......................................................................................................................................................................................... 53
Copy on both sides (duplex) .............................................................................................................................................................. 55
Additional copy tasks.......................................................................................................................................................................... 56
6 Scan............................................................................................................................................................................................................ 59
Set up Scan to Email........................................................................................................................................................................... 59
Introduction................................................................................................................................................................................. 59
iv
Before you begin ........................................................................................................................................................................ 59
Step one: Access the HP Embedded Web Server (EWS)....................................................................................................... 60
Step two: Congure the Network Identication settings .....................................................................................................60
Step three: Congure the Send to Email feature................................................................................................................... 61
Step four: Congure the Quick Sets (optional)....................................................................................................................... 70
Step ve: Set up Send to Email to use Oice 365 Outlook (optional)................................................................................ 70
Set up Scan to Network Folder .........................................................................................................................................................73
Introduction................................................................................................................................................................................. 73
Before you begin ........................................................................................................................................................................ 73
Step one: Access the HP Embedded Web Server (EWS)....................................................................................................... 73
Step two: Set up Scan to Network Folder............................................................................................................................... 74
Set up Scan to SharePoint ................................................................................................................................................................. 83
Introduction................................................................................................................................................................................. 83
Before you begin ........................................................................................................................................................................ 83
Step one: Access the HP Embedded Web Server (EWS)....................................................................................................... 83
Step two: Enable Scan to SharePoint and create a Scan to SharePoint Quick Set........................................................... 84
Scan a le directly to a SharePoint site................................................................................................................................... 85
Quick Set scan settings and options for Scan to SharePoint .............................................................................................. 87
Set up Scan to USB Drive ................................................................................................................................................................... 88
Introduction................................................................................................................................................................................. 88
Step one: Access the HP Embedded Web Server (EWS)....................................................................................................... 88
Step two: Enable Scan to USB Drive........................................................................................................................................ 89
Step three: Congure the Quick Sets (optional)..................................................................................................................... 89
Default scan settings for Scan to USB Drive setup ............................................................................................................... 90
Default le settings for Save to USB setup ............................................................................................................................ 91
Scan to email........................................................................................................................................................................................ 92
Introduction................................................................................................................................................................................. 92
Scan to email............................................................................................................................................................................... 92
Scan to job storage............................................................................................................................................................................. 94
Introduction................................................................................................................................................................................. 94
Scan to job storage on the printer........................................................................................................................................... 94
Print from job storage on the printer...................................................................................................................................... 96
Scan to network folder....................................................................................................................................................................... 96
Introduction................................................................................................................................................................................. 97
Scan to network folder.............................................................................................................................................................. 97
Scan to SharePoint.............................................................................................................................................................................. 99
Introduction................................................................................................................................................................................. 99
Scan to SharePoint..................................................................................................................................................................... 99
Scan to USB drive ..............................................................................................................................................................................101
Introduction...............................................................................................................................................................................101
Scan to USB drive .....................................................................................................................................................................101
Use HP JetAdvantage business solutions .....................................................................................................................................103
Additional scan tasks........................................................................................................................................................................103
7 Fax............................................................................................................................................................................................................105
Set up fax............................................................................................................................................................................................105
v
Introduction...............................................................................................................................................................................105
Set up fax by using the printer control panel.......................................................................................................................105
Change fax congurations...............................................................................................................................................................106
Fax dialing settings ..................................................................................................................................................................106
General fax send settings ....................................................................................................................................................... 107
Fax receive settings..................................................................................................................................................................108
Send a fax...........................................................................................................................................................................................109
Create a fax printing schedule.........................................................................................................................................................111
Block incoming faxes........................................................................................................................................................................ 111
Create a list of blocked fax numbers.....................................................................................................................................111
Delete numbers from the list of blocked fax numbers ......................................................................................................112
Additional fax tasks...........................................................................................................................................................................112
8 Manage the printer ................................................................................................................................................................................ 113
Advanced conguration with the HP Embedded Web Server (EWS).........................................................................................113
Introduction...............................................................................................................................................................................113
How to access the HP Embedded Web Server (EWS).........................................................................................................114
HP Embedded Web Server features......................................................................................................................................114
Congure IP network settings.........................................................................................................................................................123
Printer sharing disclaimer.......................................................................................................................................................123
View or change network settings .......................................................................................................................................... 123
Rename the printer on a network .........................................................................................................................................123
Manually congure IPv4 TCP/IP parameters from the control panel...............................................................................124
Manually congure IPv6 TCP/IP parameters from the control panel...............................................................................124
Link speed and duplex settings .............................................................................................................................................125
Printer security features ..................................................................................................................................................................126
Introduction...............................................................................................................................................................................126
Security statements.................................................................................................................................................................126
Assign an administrator password........................................................................................................................................126
IP Security..................................................................................................................................................................................127
Encryption support: HP High Performance Secure Hard Disks.........................................................................................127
Lock the formatter...................................................................................................................................................................127
Energy-conservation settings.........................................................................................................................................................127
Set the sleep timer and congure the printer to use 1 watt or less of power................................................................127
Set the sleep schedule ............................................................................................................................................................128
Set the idle settings .................................................................................................................................................................128
HP Web Jetadmin.............................................................................................................................................................................. 129
Software and rmware updates .....................................................................................................................................................129
9 Solve problems.......................................................................................................................................................................................131
Control panel help system...............................................................................................................................................................131
Reset factory settings ......................................................................................................................................................................131
Introduction...............................................................................................................................................................................132
Method one: Reset factory settings from the printer control panel................................................................................132
Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only)........132
vi
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS ..............................132
Printer does not pick up paper or misfeeds..................................................................................................................................133
Introduction...............................................................................................................................................................................133
The printer does not pick up paper .......................................................................................................................................133
The printer picks up multiple sheets of paper.....................................................................................................................136
The document feeder jams, skews, or picks up multiple sheets of paper......................................................................139
Clear paper jams................................................................................................................................................................................139
Paper jam locations .................................................................................................................................................................139
Auto-navigation for clearing paper jams..............................................................................................................................140
Experiencing frequent or recurring paper jams?.................................................................................................................140
31.13 jam error in the document feeder..............................................................................................................................140
13.B2.D1 jam error in tray 1...................................................................................................................................................144
13.B2.D2 jam error in tray 2...................................................................................................................................................147
13.A3 jam error in tray 3.........................................................................................................................................................150
13.B2 jam error in rear door................................................................................................................................................... 153
13.B4, 13.B5 jam error in fuser input ...................................................................................................................................156
13.B9 jam error in fuser output............................................................................................................................................. 158
13.D1, 13.D3 jam error in the duplexer................................................................................................................................159
13.E1 jam error in the output bin ..........................................................................................................................................161
Resolving color print quality problems..........................................................................................................................................161
Introduction...............................................................................................................................................................................162
Troubleshoot print quality ......................................................................................................................................................162
Improve copy image quality ............................................................................................................................................................175
Check the scanner glass for dirt and smudges ...................................................................................................................175
Calibrate the scanner...............................................................................................................................................................176
Check the paper settings ........................................................................................................................................................177
Check the image-adjustment settings .................................................................................................................................177
Optimize copy quality for text or pictures............................................................................................................................178
Edge-to-edge copying.............................................................................................................................................................178
Improve scan image quality.............................................................................................................................................................178
Check the scanner glass for dirt and smudges ...................................................................................................................178
Check the resolution settings.................................................................................................................................................180
Check the color settings.......................................................................................................................................................... 180
Check the image-adjustment settings .................................................................................................................................181
Optimize scan quality for text or pictures ............................................................................................................................181
Check the output-quality settings......................................................................................................................................... 182
Improve fax image quality...............................................................................................................................................................182
Check the scanner glass for dirt and smudges ...................................................................................................................182
Check the send-fax resolution settings................................................................................................................................184
Check the image-adjustment settings .................................................................................................................................185
Optimize fax quality for text or pictures...............................................................................................................................185
Check the error-correction setting ........................................................................................................................................185
Check the t-to-page setting .................................................................................................................................................186
Send to a dierent fax machine.............................................................................................................................................186
Check the sender's fax machine ............................................................................................................................................186
Solve wired network problems .......................................................................................................................................................186
vii
Solve wireless network problems...................................................................................................................................................187
Solve fax problems ...........................................................................................................................................................................187
Checklist for solving fax problems.........................................................................................................................................187
General fax problems..............................................................................................................................................................189
Appendix A Service and support.............................................................................................................................................................191
HP limited warranty statement.......................................................................................................................................................191
UK, Ireland, and Malta..............................................................................................................................................................192
Austria, Belgium, Germany, and Luxemburg .......................................................................................................................192
Belgium, France, and Luxemburg..........................................................................................................................................193
Italy.............................................................................................................................................................................................194
Spain........................................................................................................................................................................................... 194
Denmark ....................................................................................................................................................................................195
Norway.......................................................................................................................................................................................195
Sweden ......................................................................................................................................................................................195
Portugal .....................................................................................................................................................................................196
Greece and Cyprus ...................................................................................................................................................................196
Hungary .....................................................................................................................................................................................196
Czech Republic.......................................................................................................................................................................... 197
Slovakia......................................................................................................................................................................................197
Poland ........................................................................................................................................................................................ 197
Bulgaria......................................................................................................................................................................................198
Romania..................................................................................................................................................................................... 198
Belgium and the Netherlands ................................................................................................................................................198
Finland........................................................................................................................................................................................199
Slovenia......................................................................................................................................................................................199
Croatia........................................................................................................................................................................................199
Latvia..........................................................................................................................................................................................199
Lithuania ....................................................................................................................................................................................200
Estonia .......................................................................................................................................................................................200
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement.................................................200
Long life consumable and maintenance kit limited warranty statement ................................................................................201
HP policy on non-HP supplies.........................................................................................................................................................201
HP anticounterfeit Web site.............................................................................................................................................................201
Data stored on the toner cartridge................................................................................................................................................. 202
End User License Agreement.......................................................................................................................................................... 202
Customer self-repair warranty service..........................................................................................................................................206
Customer support.............................................................................................................................................................................206
Appendix B Environmental product stewardship program................................................................................................................207
Protecting the environment ............................................................................................................................................................207
Ozone production..............................................................................................................................................................................207
Power consumption..........................................................................................................................................................................207
Toner consumption...........................................................................................................................................................................207
Paper use............................................................................................................................................................................................207
viii
Plastics................................................................................................................................................................................................208
HP LaserJet print supplies ...............................................................................................................................................................208
Paper...................................................................................................................................................................................................208
Material restrictions..........................................................................................................................................................................208
Battery information ..........................................................................................................................................................................208
Disposal of waste equipment by users (EU, UK, and India)........................................................................................................209
Electronic hardware recycling .........................................................................................................................................................209
Brazil hardware recycling information........................................................................................................................................... 209
Chemical substances........................................................................................................................................................................209
Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant
Statutory Requirements...................................................................................................................................................................210
SEPA Ecolabel User Information (China)........................................................................................................................................210
The regulation of the implementation on China energy label for printer, fax, and copier.....................................................210
Restriction on Hazardous Substances statement (India)............................................................................................................210
WEEE (Turkey).................................................................................................................................................................................... 210
Substances Table (China) .................................................................................................................................................................211
Material Safety Data Sheet (MSDS)................................................................................................................................................ 211
EPEAT ..................................................................................................................................................................................................211
Substances Table (Taiwan)...............................................................................................................................................................212
For more information.......................................................................................................................................................................212
Appendix C Regulatory information.......................................................................................................................................................213
Regulatory statements ....................................................................................................................................................................213
Regulatory model identication numbers............................................................................................................................213
European Union & United Kingdom Regulatory Notice...................................................................................................... 213
FCC regulations ......................................................................................................................................................................... 214
Canada - Industry Canada ICES-003 Compliance Statement ...........................................................................................214
VCCI statement (Japan)............................................................................................................................................................214
EMC statement (Korea)............................................................................................................................................................214
EMC statement (China)............................................................................................................................................................214
Power cord instructions...........................................................................................................................................................214
Power cord statement (Japan)...............................................................................................................................................215
Laser safety...............................................................................................................................................................................215
Laser statement for Finland...................................................................................................................................................215
Nordic Statements (Denmark, Finland, Norway, Sweden).................................................................................................216
GS statement (Germany).........................................................................................................................................................216
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)....................................................................217
EMI statement (Taiwan)...........................................................................................................................................................218
Product stability........................................................................................................................................................................218
Telecom (fax) statements................................................................................................................................................................ 218
Fax Cord Statement .................................................................................................................................................................218
EU and UK Statement for Telecom Operation......................................................................................................................218
Brazil (Portugueses) ................................................................................................................................................................218
ix
New Zealand Telecom Statements........................................................................................................................................218
Additional FCC statement for telecom products (US)......................................................................................................... 219
Telephone Consumer Protection Act (US) ............................................................................................................................219
Industry Canada CS-03 requirements ..................................................................................................................................219
Japan Telecom Mark.................................................................................................................................................................220
Belarus....................................................................................................................................................................................... 221
Index.............................................................................................................................................................................................................223
x
Printer overview1
Review the location of features on the printer, the physical and technical specications of the printer, and where
to locate setup information.
The following information is correct at the time of publication. For current information, see http://www.hp.com/
support/colorljE47528MFP
For more information:
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
Warning icons
Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.
● Caution: Electric shock
● Caution: Hot surface
● Caution: Keep body parts away from moving parts
Printer overview
1
● Caution: Sharp edge in close proximity
● Warning
Potential shock hazard
Review this important safety information.
● Read and understand these safety statements to avoid an electrical shock hazard.
● Always follow basic safety precautions when using this product to reduce risk of injury from re or electric
shock.
● Read and understand all instructions in the user guide.
● Observe all warnings and instructions marked on the product.
● Use only a grounded electrical outlet when connecting the product to a power source. If you do not know
whether the outlet is grounded, check with a qualied electrician.
● Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.
● Unplug this product from wall outlets before cleaning.
● Do not install or use this product near water or when you are wet.
● Install the product securely on a stable surface.
● Install the product in a protected location where no one can step on or trip over the power cord.
Chapter 1 Printer overview
2
Printer views
8
7
6
5
11
1
3
4
2
9
10
Identify certain parts of the printer and the control panel.
Printer front view
Identify the parts on the front of the printer.
Figure 1-1 Printer front view
Number Description
1 Document feeder
2 Regulatory label (inside the front door)
3 Tray 2
4 Tray 1
5 Power on/o button
6 Front door (provides toner cartridge access)
7 Output bin extension
8 Output bin
9 Easy-access USB port (for printing and scanning without a computer)
10 Touchscreen control panel (tilts up for easier viewing)
11 Scanner
Printer back view
Identify the parts on the back of the printer.
Printer views
3
Figure 1-2 Printer rear view
7
1
2
3
5
4
6
Number Description
1 Front door release button
2 Fax ports cover
NOTE: The fax ports are behind the cover.
3 USB port for job storage or connecting accessories
4 USB port for direct connection to a computer
5 Ethernet port
6 Power connection
7 Rear door (provides access for clearing jams)
Control-panel view
Use the touchscreen control panel to obtain printer and job status information, and to congure the printer.
NOTE: Tilt the control panel for easier viewing.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
4 Chapter 1 Printer overview
Figure 1-3 Printer control panel
?
i
Reset Sign In
Copy Scan
Print
4
2
3
1
8
5
6
7
Number Item Description
1 Reset button Select the Reset button to clear changes, release the printer
2 Sign In or Sign Out button Select the Sign In button to open the Sign In screen.
3
Information button Select the Information button to access a screen that
from a paused state, display hidden errors, and restore the
default settings (including the language and keyboard layout).
Select the Sign Out button to sign out of the printer. The
printer restores all options to the default settings.
NOTE: This button displays only if the administrator has
congured the printer to require permission for access to
features.
provides access to several types of printer information. Select
the buttons at the bottom of the screen for the following
information:
● Display Language: Change the language setting for the
current user session.
● Sleep Mode: Place the printer into sleep mode.
● Wi-Fi Direct: View information for how to connect
directly to the printer using a phone, tablet, or other
device with Wi-Fi. (Wireless features available with
optional wireless accessories installed.)
● Wireless: View or change wireless connection settings.
(Wireless features available with optional wireless
accessories installed.)
● Ethernet: View or change Ethernet connection settings.
● HP Web Services: View information to connect and print
to the printer using HP Web Services (ePrint).
Control-panel view 5
Number Item Description
4
5 Copy button Touch the Copy button to start a copy job.
6 Number of copies eld Touch the eld to adjust the number of copies to be printed.
7 Applications area Select any of the icons to open the application. Swipe the
8 Home-screen page indicator Indicates the number of pages on the Home screen or in an
Help button Select the Help button to open the embedded help
How to use the touchscreen control panel
Perform the following actions to use the printer touchscreen control panel.
Table 1-1
Action Description Example
Touchscreen control panel actions
system.
The system provides a list of help topics or information about
a topic when using the Home screen, an app, an option, or a
feature.
screen sideways to access more applications.
NOTE: The available applications vary by printer. The
administrator can congure which applications appear and the
order in which they appear.
application. The current page is highlighted. Swipe the screen
sideways to scroll between pages.
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When
scrolling through menus, briey touch the screen
to stop the scrolling.
Touch the Settings icon to open the Settings app.
Swipe until the Settings app displays.
Scroll through the Settings app.
6 Chapter 1 Printer overview
Table 1-1 Touchscreen control panel actions (continued)
Action Description Example
Printer specications
Determine the specications for your printer model.
Technical specications
Review the technical specications for the printer.
Product numbers for each model
● E47528f - #3QA75A
Table 1-2
Paper handling features E47528f
Tray 1 (50-sheet capacity)
Tray 2 (250-sheet capacity)
Optional 550-sheet accessory tray Optional
Automatic duplex printing
Table 1-3 Connectivity specications
Connectivity features E47528f
10/100/1000 Ethernet LAN connection with IPv4 and IPv6
Hi-Speed USB 2.0
Walk-up USB port
HP Jetdirect LAN accessory Optional
HP Jetdirect 3100w accessory for Wi-Fi, BLE, NFC, and proximity badge reading Optional
Paper handling specications
Table 1-4 Print specications
Print features E47528f
Prints up to 27 pages per minute (ppm) on A4, and up to 29 ppm on letter-sized paper.
Printer specications 7
Table 1-4 Print specications (continued)
Print features E47528f
Job storage and private printing
Table 1-5 Copy and scan specications
Copy and scan features E47528f
Copy speed color single-sided: 27 cpm A4, 28 cpm letter
Copy speed color duplex: 24 cpm A4, 25 cpm letter
Scan speed single-sided A4: Up to 29 ppm/46 ipm (Black & White), up to 20 ppm/35 ipm
(Color)
Scan speed single-sided Letter: Up to 31 ppm/49 ipm (Black & White), up to 21 ppm/37 ipm
(Color)
NOTE: Copy and scan speeds are subject to change.
50-page document feeder with dual-head scanning for single-pass duplex copying and
scanning
Scan to E-mail, Scan to USB, and Scan to Network Folder options
Table 1-6 Other specications
Other features E47528f
2 GB base memory
16 GB embedded Multi-Media Controller (eMMC)
Color touchscreen control panel
Fax features
HP Trusted Platform Module for encrypting all data that passes through the printer
HP Accessibility Kit Optional
HP Accessibility Assistant Optional
HP USB Universal Card Reader Optional
HP LEGIC Card Reader Optional
Supported operating systems
Use the following information to ensure printer compatibility with your computer operating system.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for
macOS, and to the software installer.
Chapter 1 Printer overview
8
Windows: Download HP Easy Start from 123.hp.com to install the HP print driver. Or, go to the printer-support
website for this printer: http://www.hp.com/support/colorljE47528MFP to download the print driver or the
software installer to install the HP print driver.
macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com or from
the Printer Support page, and then use HP Easy Start to install the HP print driver.
1. Go to 123.hp.com.
2. Follow the steps provided to download the printer software.
Table 1-7 Supported operating systems and print drivers
Operating system Print driver (for Windows, or the installer on the web for macOS)
Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is installed for this operating system as part of
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver is installed for this operating system as part of
Windows 10, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver is installed for this operating system as part of
Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
Windows Server 2019, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
macOS 10.13 High Sierra, macOS 10.14
Mojave, macOS 10.15 Catalina
the software installation.
the software installation. For server-client installations, load the print driver on the client
prior to connecting to the server.
the software installation. For server-client installations, load the print driver on the client
prior to connecting to the server.
website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.
website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.
website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.
website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.
website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.
Download HP Easy Start from 123.hp.com, and then use it to install the print driver.
NOTE: Supported operating systems can change.
NOTE: For a current list of supported operating systems and HP’s all-inclusive help for the printer, go to http://
www.hp.com/support/colorljE47528MFP.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to
www.hp.com/go/upd. Under Additional information, click Specications.
Table 1-8
Windows macOS
● Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection
● 2 GB of available hard-disk space
Minimum system requirements
● Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection
● 1.5 GB of available hard-disk space
Supported operating systems 9
Table 1-8 Minimum system requirements
1
1
2
2
3
3
Windows macOS
● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)
NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is less
than 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB
printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If
a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc,
which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driveronly web packs downloaded from
not install this service.
To uninstall the service, open the Control Panel, select Programs or Programs and Features, and
then select Add/Remove Programs or Uninstall a Program to remove the service. The le name is
HPSmartDeviceAgentBase.
Printer dimensions
Make sure your printer environment is large enough to accommodate the printer.
Figure 1-4 Dimensions for the E47528f model
www.hp.com for the printer and installed through the Add Printer wizard do
Table 1-9
Measurement Printer fully closed Printer fully opened
1. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)
2. Height 399.8 mm (15.74 in) 656 mm (25.83 in)
3. Depth 472 mm (18.59 in) 1038 mm (40.9 in)
Weight (with cartridges) 23.3 kg (51.37 lb) 23.3 kg (51.37 lb)
Dimensions for the E47528f model
10 Chapter 1 Printer overview
Table 1-10 Dimensions for the optional 550-sheet tray
1
2
3
2
3
1
Measurement Tray fully closed Tray fully opened
1. Width 412 mm (16.2 in) 412 mm (16.2 in)
2. Height 132 mm (5.2 in) 132 mm (5.2 in)
3. Depth 453 mm (17.8 in) 655 mm (25.8 in)
Weight 5.2 kg (11.5 lb) 5.2 kg (11.5 lb)
Figure 1-5 Dimensions for the printer with the optional 550-sheet tray
Table 1-11 Dimensions for the printer with the optional 550-sheet tray
Measurement Printer fully closed Printer fully opened
1. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)
2. Height 531.8 mm (20.93 in) 788 mm (31.02 in)
3. Depth 472.3 mm (18.59 in) 1038 mm (40.9 in)
Weight (with cartridges) 28.5 kg (62.83 lb) 28.5 kg (62.83 lb)
Power consumption
Review the power consumption for each printer status or function.
Table 1-12
Printing Ready Sleep Auto-O/Manual-On Manual O
581 W 21.9 W 1.0 W 0.08 W 0.08 W
Power consumption (average, in watts)
Power consumption 11
Electrical specications
Review the electrical specications for the printer.
NOTE: Power requirements are based on the country/region where the printer is sold. The values in the
following table are subject to change.
CAUTION: Do not convert operating voltages. This can damage the printer and void the printer warranty.
Table 1-13 Recommended voltage
Specication 110-volt models 220-volt models
Power requirements (Volts)
1
110 to 127 volts (± 10%)
220 to 240 volts (± 10%)
1
Power reported is highest value measured for all printer models using standard voltages.
Acoustic emissions
Review the acoustic emissions, including sound power level and sound pressure level.
Table 1-14 Sound power level
Acoustics: Sound power level (pages per minute (ppm)) Declared per ISO 9296
Printing (27 ppm)
Scanning
Ready
Table 1-15 Sound pressure level
Acoustics: Sound pressure level (pages per minute (ppm)) Declared per ISO 9296
Printing (27 ppm)
Scanning
Ready
60 Hz (± 3 Hz)
L
wAD = 6.1 Bels(A)
L
wAD = 6.0 Bels(A)
L
wAD = 3.6 Bels(A)
L
pAm = 49 dB(A)
L
pAm = 46 dB(A)
L
pAm = 20 dB(A)
50/60 Hz (± 3 Hz)
Operating-environment range
In order to operate properly, the printer must be in an environment that meets certain specications.
Table 1-16
Environment Recommended Storage
Temperature 15° to 27°C (59° to 80.6°F) 10° to 32.5°C (50° to 90.5°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
12 Chapter 1 Printer overview
Operating-environment specications
Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the web.
Go to http://www.hp.com/support/colorljE47528MFP for HP's all-inclusive help for the printer, which includes the
following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
● Find instructions about how to use the Microsoft Add Printer tool
Printer hardware setup and software installation 13
14 Chapter 1 Printer overview
Introduction
Paper trays2
Discover how to load and use the paper trays, including how to load special items such as envelopes and labels.
The following information is correct at the time of publication. For current information, see http://www.hp.com/
support/colorljE47528MFP.
For more information:
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
Join support forums
●
● Find warranty and regulatory information
Use caution when loading the paper trays.
CAUTION: Do not extend more than one paper tray at a time.
Do not use paper tray as a step.
All trays must be closed while moving the printer.
Keep hands out of paper trays or drawers when closing.
Load paper to Tray 1 (multipurpose tray)
The following information describes how to load paper into Tray 1.
Load Paper Tray 1 (multipurpose tray)
Follow these steps to load paper in Tray 1.
This tray holds up to 50 sheets of 75 g/m2 (20 lb) paper.
CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.
Paper trays
15
1. Open Tray 1 by grasping the handles on the left and right side of the tray and pulling down.
2. Slide out the tray extension.
3. Press down on the tab on the right paper guide, and then spread the paper guides to the correct size.
16 Chapter 2 Paper trays
4. Load the paper into the tray. Make sure that the paper ts under the tabs and below the maximum height
12
3
indicators.
For information on how to orient the paper, see Tray 1 paper orientation on page 17.
5. At the computer, begin the printing process from the software application. Make sure that the driver is set to
the correct paper type and size for the paper being printed from the tray.
Tray 1 paper orientation
When using paper that requires a specic orientation, load it according to the information in the following table.
Table 2-1
Paper type Output How to load paper
Letterhead or preprinted 1-sided printing Face-up
Tray 1 paper orientation
Top edge leading into the printer
Letterhead or preprinted 2-sided printing Face-down
Top edge away from the printer
Tray 1 paper orientation 17
Table 2-1 Tray 1 paper orientation (continued)
1
23
12
3
Paper type Output How to load paper
Pre-punched 1-sided or 2-sided printing Face-up
Holes toward the left side of the printer
Load paper to Tray 2
Review the following information about loading paper to Tray 2.
Load paper Tray 2
Follow these steps to load paper in Tray 2.
This tray holds up to 250 sheets of 75 g/m2 (20 lb) paper.
NOTE: The tray paper guides might be locked before use and might not be adjustable.
18
Chapter 2 Paper trays
1. Open Tray 2.
2. Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the
guides to the size of the paper being used.
3. To load legal-size paper, extend the tray front by squeezing the front latch and pulling the front of the tray.
NOTE: When loaded with legal-size paper, Tray 2 extends from the front of the printer approximately (2
in)51 mm.
Load paper Tray 2
19
4. Load the paper into the tray.
For information about how to orient the paper, see Tray 2 paper orientation on page 21.
5. Make sure that the paper stack is at at all four corners. Slide the paper length and width guides so that
they are against the stack of paper.
NOTE: To prevent jams, do not overll the tray. Be sure that the top of the stack is below the tray full
indicator.
6. After making sure that the paper stack is below the tray full indicator, close the tray.
20 Chapter 2 Paper trays
NOTE: When loaded with legal-size paper, Tray 2 does not close all of the way.
123
1
23
7. At the computer, begin the printing process from the software application. Make sure that the driver is set to
the correct paper type and size for the paper being printed from the tray.
Tray 2 paper orientation
When using paper that requires a specic orientation, load it according to the information in the following table.
Table 2-2 Tray 2 paper orientation
Paper type Output How to load paper
Letterhead or preprinted 1-sided printing Face-up
Top edge toward the printer.
Letterhead or preprinted 2-sided printing Face-down
Top edge away from the printer
Prepunched 1-sided printing or 2-sided
printing
Face-up
Holes toward the left side of the printer
Tray 2 paper orientation 21
Table 2-2 Tray 2 paper orientation (continued)
123
Paper type Output How to load paper
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
Enable Alternative Letterhead Mode by using the printer control-panel menus
Use the Settings menu to set the Alternative Letterhead Mode setting.
1. From the Home screen on the printer control panel, navigate to and open the Settings menu.
2. Open the following menus:
a. Copy/Print or Print
b. Manage Trays
c. Alternative Letterhead Mode
3. Select On.
Load paper to Tray 3 (optional accessory)
Review the following information about loading paper to Tray 3.
Load paper Tray 3
Follow these steps to load paper in Tray 3.
This tray holds up to 550 sheets of 75 g/m2 (20 lb) paper.
22
CAUTION: Do not print envelopes, labels, or unsupported sizes of paper from Tray 3. Print these types of
paper only from Tray 1.
Chapter 2 Paper trays
1. Open Tray 3.
2. Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the
guides to the size of the paper being used.
3. To load legal-size paper, extend the tray front by squeezing the front latch and pulling the front of the tray.
4. Load paper into the tray.
For information about how to orient the paper, see Tray 3 paper orientation on page 24.
Load paper Tray 3
23
5. Make sure that the paper stack is at at all four corners. Slide the paper length and width guides so that
they are against the stack of paper.
NOTE: To prevent jams, do not overll the tray. Be sure that the top of the stack is below the tray full
indicator.
6. After making sure that the paper stack is below the tray full indicator, close the tray.
7. At the computer, begin the printing process from the software application. Make sure that the driver is set to
the correct paper type and size for the paper being printed from the tray.
Tray 3 paper orientation
When using paper that requires a
Table 2-3
Paper type Output How to load paper
Letterhead or preprinted 1-sided printing Face-up
24 Chapter 2 Paper trays
Tray 3 paper orientation
specic orientation, load it according to the information in the following table.
Top edge toward the printer.
Table 2-3 Tray 3 paper orientation (continued)
123
123
Paper type Output How to load paper
Letterhead or preprinted 2-sided printing Face-down
Top edge away from the printer
Prepunched 1-sided printing or 2-sided
printing
Face-up
Holes on left side of the printer
Tray 3 paper orientation 25
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
Enable Alternative Letterhead Mode by using the printer control-panel menus
Use the Settings menu to set the Alternative Letterhead Mode setting.
1. From the Home screen on the printer control panel, navigate to and open the Settings menu.
2. Open the following menus:
a. Copy/Print or Print
b. Manage Trays
c. Alternative Letterhead Mode
3. Select On.
Load and print envelopes
Review the following information about loading and printing envelopes.
Use either Tray 1 or Tray 2 to print envelopes. Tray 1 holds up to 10 envelopes.
To print envelopes using the manual feed option, follow these steps to select the correct settings in the print
driver, and then load the envelopes into the tray after sending the print job to the printer.
In addition to the instructions provided below, you can view the following video of how to load and print
envelopes:
Print envelopes
To print envelopes, follow these steps.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open
the print driver.
NOTE: The name of the button varies for dierent software programs.
3. Click or tap the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the envelopes.
5. In the Paper type drop-down list, select Envelope.
6. In the Paper source drop-down list, select Manual feed.
26
7. Click the Finishing tab.
8. If the Print on both sides option is selected, clear the option check box.
9. Click the OK button to close the Document Properties dialog box.
Chapter 2 Paper trays
10. In the Print dialog box, click the Print button to print the job.
Envelope orientation
When using envelopes, load them according to the information in the following table.
Table 2-4 Envelope orientation
Tray How to load
Tray 1 Face-up
Short, postage-end leading into the printer
Tray 2 Face-up
Load and print labels
To print on sheets of labels, use Tray 1 or Tray 2.
Short, postage-end leading into the printer
Envelope orientation
27
Manually feed labels
Use the manual feed mode to print sheets of labels.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8.1 Start screen app, select Devices, select Print, and
then select the printer.
NOTE: To access these features from Windows 10, select Print, and then select the printer.
3. Click the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the sheets of labels.
5. In the Paper type drop-down list, select Labels.
6. In the Paper source drop-down list, select Manual feed.
NOTE: When using manual feed, the printer prints from the lowest-numbered tray that is congured for
the correct size of paper, so it is not necessary to specify a particular tray. For example, if Tray 2 is
congured for labels, the printer will print from Tray 2. If Tray 3 is installed and congured for labels, but
Tray 2 is not congured for labels, the printer will print from Tray 3.
7. Click the Finishing tab.
8. If the Print on both sides option is selected, clear the option check box.
9. Click the OK button to close the Document Properties dialog box.
10. In the Print dialog box, click the Print button to print the job.
Label orientation
Labels need to be loaded in a specic manner in order to print correctly.
Table 2-5
Tray How to load labels
Tray 1 Load sheets of labels face-up with the top of the sheet leading into the printer.
How to load labels
28 Chapter 2 Paper trays
Table 2-5 How to load labels (continued)
Tray How to load labels
Tray 2 Load sheets of labels face-up with the top of the sheet at the back of the tray.
Label orientation 29
30 Chapter 2 Paper trays
Supplies, accessories, and parts3
Order supplies or accessories, replace the toner cartridges, or remove and replace another part.
The following information is correct at the time of publication. For current information, see http://www.hp.com/
support/colorljE47528MFP.
For more information:
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
Join support forums
●
● Find warranty and regulatory information
Order supplies, accessories, and parts
Find out how to obtain replacement supplies, accessories, and parts for the printer.
Ordering
Contact the managed service representative. Make sure to have the product model number, which appears on the
product label on the back of the printer.
Replace the toner cartridges
Replace the toner cartridges if you receive a message on the printer, or if you have print quality problems.
Toner cartridge information
This printer indicates when the toner cartridge level is low and very low. The actual toner cartridge life remaining
can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.
To acquire cartridges, contact the managed service representative. Make sure to have the product model number,
which appears on the product label on the back of the printer.
The printer uses four colors and has a dierent toner cartridge for each color: yellow (Y), magenta (M), cyan (C),
and black (K). The toner cartridges are inside the front door.
Supplies, accessories, and parts
31
Do not remove the toner cartridge from its package until it is time to replace it.
2
1
3
3
2
1
1
CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
Cover the green imaging drum if the toner cartridge must be removed from the printer for an extended period
of time.
CAUTION: Do not touch the developer roller. Fingerprints on the developer roller can cause print-quality
problems.
The following illustration shows the toner-cartridge components.
Figure 3-1 Toner cartridge components
Number Description
1 Imaging drum
2 Handle
3 Memory chip
CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot
water sets toner into fabric.
NOTE: Information about recycling used toner cartridges is in the toner-cartridge box.
Remove and replace the toner cartridges
Follow these steps to replace the toner cartridge.
32 Chapter 3 Supplies, accessories, and parts
1. Open the front door by pressing the button on the left panel.
1
2
2. Grasp the blue handle on the toner cartridge drawer, and then pull out the drawer.
3. Grasp the handle on the toner cartridge, and then pull the toner cartridge straight up to remove it.
Remove and replace the toner cartridges 33
4. Remove the new toner cartridge package from the box, and then pull the release tab on the packaging.
5. Remove the toner cartridge from the opened packaging shell. Place the used toner cartridge in the shell for
recycling.
6. Do not touch the imaging drum on the bottom of the toner cartridge. Fingerprints on the imaging drum can
cause print-quality problems. Also, do not expose the cartridge to light unnecessarily.
34 Chapter 3 Supplies, accessories, and parts
7. Insert the new toner cartridge into the drawer. Make sure that the color chip on the cartridge matches the
color chip on the drawer.
8. Close the toner cartridge drawer.
9. Close the front door.
10. Pack the used toner cartridge into the box the new cartridge came in, or use a large cardboard box and
ll it with several cartridges you need to recycle. See the enclosed recycling guide for information about
recycling.
In the US, a pre-paid shipping label is included in the box. In other countries/regions, go to
www.hp.com/recycle to print a pre-paid shipping label.
Adhere the pre-paid shipping label to the box, and return the used cartridge to HP for recycling.
Remove and replace the toner cartridges
35
http://www.hp.com/recycle
2
1
36 Chapter 3 Supplies, accessories, and parts
Print4
Print using the software, or print from a mobile device or USB ash drive.
The following information is correct at the time of publication. For current information, see http://www.hp.com/
support/colorljE47528MFP.
For more information:
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
Join support forums
●
● Find warranty and regulatory information
Print tasks (Windows)
Learn about common printing tasks for Windows users.
How to print (Windows)
Use the Print option from a software application to select the printer and basic options for your print job.
The following procedure describes the basic printing process for Windows.
1. From the software program, select the Print option.
2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what
is described below for desktop applications. To access the print feature from a Start screen app, complete
the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when
More settings is selected.
NOTE: For more information, click the Help (?) button in the print driver.
37
3. Click the tabs in the print driver to congure the available options. For example, set the paper orientation on
the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/Quality
tab.
4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen.
5. Click the Print button to print the job.
Automatically print on both sides (Windows)
If your printer has an automatic duplexer installed, you can automatically print on both sides of the paper. Use a
paper size and type supported by the duplexer.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what
is described below for desktop applications. To access the print feature from a Start screen app, complete
the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when
More settings is selected.
3. Click the Finishing tab.
4. Select Print on both sides. Click OK to close the Document Properties dialog.
5. In the Print dialog, click Print to print the job.
Manually print on both sides (Windows)
Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the
duplexer does not support.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what
is described below for desktop applications. To access the print feature from a Start screen app, complete
the following steps:
● Windows 10: Select Print, and then select the printer.
38
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when
More settings is selected.
Chapter 4 Print
3. Click the Finishing tab.
4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog.
5. In the Print dialog, click Print to print the rst side of the job.
6. Retrieve the printed stack from the output bin, and place it in Tray 1.
7. If prompted, select the appropriate control panel button to continue.
Print multiple pages per sheet (Windows)
When you print from a software application using the Print option, you can select an option to print multiple
pages on a single sheet of paper. For example, you might want to do this if you are printing a very large
document and want to save paper.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what
is described below for desktop applications. To access the print feature from a Start screen app, complete
the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when
More settings is selected.
3. Click the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down.
5. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the Document
Properties dialog.
6. In the Print dialog, click Print to print the job.
Select the paper type (Windows)
When you print from a software application using the Print option, you can set the paper type you are using for
your print job. For example, if your default paper type is Letter, but you are using a dierent paper type for a print
job, select that specic paper type.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what
is described below for desktop applications. To access the print feature from a Start screen app, complete
the following steps:
Print multiple pages per sheet (Windows)
39
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when
More settings is selected.
3. Click the Paper/Quality tab.
4. Select the paper type from the Paper type drop-down list.
5. Click OK to close the Document Properties dialog. In the Print dialog, click Print to print the job.
If the tray needs to be congured, a tray conguration message displays on the printer control panel.
6. Load the tray with the specied type and size of paper, and then close the tray.
7. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a dierent
paper size or type.
8. Select the correct type and size, and then touch the OK button.
Additional print tasks
Locate information on the Web for performing common printing tasks.
Go to http://www.hp.com/support/colorljE47528MFP.
Instructions are available for print tasks, such as the following:
● Create and use printing shortcuts or presets
● Select the paper size, or use a custom paper size
● Select the page orientation
● Create a booklet
● Scale a document to t a specic paper size
● Print the rst or last pages of the document on dierent paper
● Print watermarks on a document
Print tasks (macOS)
Print using the HP printing software for macOS, including how to print on both sides or print multiple pages per
sheet.
How to print (macOS)
Use the Print option from a software application to select the printer and basic options for your print job.
40
The following procedure describes the basic printing process for macOS.
1. Click the File menu, and then click the Print option.
2. Select the printer.
Chapter 4 Print
3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.
NOTE: The name of the item varies for dierent software programs.
4. Click the Print button.
Automatically print on both sides (macOS)
If your printer has an automatic duplexer installed, you can automatically print on both sides of the paper. Use a
paper size and type supported by the duplexer.
NOTE: This information applies to printers that include an automatic duplexer.
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using
®
AirPrint
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
.
macOS 10.14 Mojave and later: Click Show Details, click Two-Sided, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. Select a binding option from the Two-Sided drop-down list.
5. Click the Print button.
Manually print on both sides (macOS)
Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the
duplexer does not support.
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using
AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.
NOTE: The name of the item varies for dierent software programs.
4. Click the Manual Duplex box, and select a binding option.
5. Click the Print button.
6. Go to the printer and remove any blank paper that is in Tray 1.
7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
8. If prompted, touch the appropriate control panel button to continue.
Automatically print on both sides (macOS)
41
Print multiple pages per sheet (macOS)
When you print from a software application using the Print option, you can select an option to print multiple
pages on a single sheet of paper. For example, you might want to do this if you are printing a very large
document and want to save paper.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
7. Click the Print button.
Select the paper type (macOS)
When you print from a software application using the Print option, you can set the paper type you are using for
your print job. For example, if your default paper type is Letter, but you are using a dierent paper type for a print
job, select that specic paper type.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu.
NOTE: The name of the item varies for dierent software programs.
4. Select from the Media & Quality or Paper/Quality options.
NOTE: This list contains the master set of options available. Some options are not available on all printers.
● Media Type: Select the option for the type of paper for the print job.
● Print Quality or Quality: Select the resolution level for the print job.
● Edge-To-Edge Printing: Select this option to print close to the paper edges.
5. Click the Print button.
Additional print tasks
Locate information on the Web for performing common printing tasks.
Go to http://www.hp.com/support/colorljE47528MFP.
Instructions are available for print tasks, such as the following:
42
● Create and use printing shortcuts or presets
● Select the paper size, or use a custom paper size
Chapter 4 Print
● Select the page orientation
● Create a booklet
● Scale a document to t a specic paper size
● Print the rst or last pages of the document on dierent paper
● Print watermarks on a document
Store print jobs on the printer to print later or print privately
Store print jobs in the printer memory for printing at a later time.
Introduction
The following information provides procedures for creating and printing documents that are stored on the USB
ash drive. These jobs can be printed at a later time or printed privately.
Create a stored job (Windows)
Store jobs on the USB
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then select Properties or Preferences.
NOTE: The name of the button varies for dierent software programs.
In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features from what
is described below for desktop applications. To access the print feature from a Start screen app, complete
the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when
More settings is selected.
3. Click the Job Storage tab.
4. Select a Job Storage Mode option:
● Proof and Hold: Print and proof one copy of a job, and then print more copies.
● Personal Job: The job does not print until you request it at the printer control panel. For this job-storage
mode, you can select one of the Make Job Private/Secure options. If you assign a personal identication
number (PIN) to the job, you must provide the required PIN at the control panel. If you encrypt the job,
you must provide the required password at the control panel. The print job is deleted from memory
after it prints and is lost if the printer loses power.
ash drive for private or delayed printing.
● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer
memory so you can print it again later.
Store print jobs on the printer to print later or print privately
43
● Stored Job: Store a job on the printer and allow other users to print the job at any time. For this
job-storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal
identication number (PIN) to the job, the person who prints the job must provide the required PIN
at the control panel. If you encrypt the job, the person who prints the job must provide the required
password at the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
Select which option to use if another stored job already has that name:
● Use Job Name + (1-99): Append a unique number to the end of the job name.
● Replace Existing File: Overwrite the existing stored job with the new one.
6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the Print
button to print the job.
Create a stored job (macOS)
Store jobs on the USB ash drive for private or delayed printing.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the printer.
3. Click Show Details or Copies & Pages, and then click the Job Storage menu.
NOTE: If the Job Storage menu is not showing, follow the instructions in the "Disable or enable job storage
feature" section to activate the menu.
4. In the Mode drop-down list, select the type of stored job.
● Proof and Hold: Print and proof one copy of a job, and then print more copies. The rst copy prints
immediately. Printing of the subsequent copies must be initiated from the device's front control panel.
For example, if 10 copies are sent, one copy prints immediately, and the other nine copies will print
when the job is retrieved. The job is deleted after all copies are printed.
● Personal Job: The job does not print until someone requests it at the printer control panel. If the job
has a personal identication number (PIN), provide the required PIN at the control panel. The print job is
deleted from memory after it prints.
● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer
memory to print it again later. The job is deleted manually or by the job retention schedule.
● Stored Job: Store a job on the printer and allow other users to print the job at any time. If the job has
a personal identication number (PIN), the person who prints the job must provide the required PIN at
the control panel. The job is deleted manually or by the job retention schedule.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
NOTE: macOS 10.14 Mojave and later: The print driver no longer includes the Custom button. Use the
options below the Mode drop-down list to set up the saved job.
44
Select which option to use if another stored job already has that name.
● Use Job Name + (1-99): Append a unique number to the end of the job name.
Chapter 4 Print
● Replace Existing File: Overwrite the existing stored job with the new one.
6. If you selected the Stored Job or Personal Job option in the Mode drop-down list, you can protect the job
with a PIN. Type a 4-digit number in the Use PIN to Print eld. When other people attempt to print this job,
the printer prompts them to enter this PIN.
7. Click the Print button to process the job.
Print a stored job
Use the following procedure to print a job that is stored in the printer memory.
1. From the Home screen on the printer control panel, navigate to the Print application, and then select the
Print icon.
2. Select Print from Job Storage.
3. Select the name of the folder where the job is stored, or select Choose to see the folder list.
4. Select the name of the job. If the job is private or encrypted, enter the PIN or password.
5. To adjust the number of copies, select the number of copies eld. Use the keypad to enter the number of
copies to print.
6. Select Start or Print to print the job.
Delete a stored job
You can delete documents that have been saved to the printer when they are no longer needed. You can also
adjust the maximum number of jobs for the printer to store.
Delete a job that is stored on the printer
Use the control panel to delete a job that is stored in the printer memory.
1. From the Home screen on the printer control panel, navigate to the Print application, and then select the
Print icon.
2. Select Print from Job Storage.
3. Select the name of the folder where the job is stored or select Choose to see the folder list.
4. Select the name of the job. If the job is private or encrypted, enter the PIN or password.
5. Select the Trash button to delete the job.
Change the job storage limit
When a new job is stored in the printer memory, the printer overwrites any previous jobs with the same user
and job name. If a job is not already stored under the same user and job name, and the printer needs additional
space, the printer might delete other stored jobs starting with the oldest.
To change the number of jobs that the printer can store, complete the following procedure:
1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the
Settings icon.
2. Open the following menus:
Print a stored job
45
a. Copy/Print or Print
b. Manage Stored Jobs
c. Temporary Job Storage Limit
3. Use the keypad to enter the number of jobs that the printer stores.
4. Select OK or Done to save the setting.
Information sent to printer for Job Accounting purposes
Printing jobs sent from drivers on the client (e.g., PC) may send personally identiable information to HP’s
Printing and Imaging devices. This information may include, but is not limited to, user name and client name from
which the job originated that may be used for job accounting purposes, as determined by the Administrator of
the printing device. This same information may also be stored with the job on the mass storage device (e.g., disk
drive) of the printing device when using the job storage feature.
Mobile printing
Mobile and ePrint solutions enable easy printing to an HP printer from a laptop, tablet, smartphone, or other
mobile device.
Introduction
HP
oers multiple mobile printing solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device.
To see the full list and to determine the best choice, go to www.hp.com/go/LaserJetMobilePrinting.
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing
HP provides Wi-Fi Direct Print, Near Field Communication (NFC), and Bluetooth Low Energy (BLE) printing for
printers with a supported HP Jetdirect 3100w BLE/NFC/Wireless Accessory. This is an optional accessory.
These features enable Wi-Fi capable (mobile) devices to make a wireless network connection directly to the
printer without using a wireless router.
The printer does not need to be connected to the network for this mobile walk-up printing to work.
Use Wi-Fi Direct Print to print wirelessly from the following devices:
● iPhone, iPad, or iPod touch using Apple AirPrint
● Android mobile devices using the Android embedded print solution
For more information on wireless printing, go to www.hp.com/go/LaserJetMobilePrinting.
NFC, BLE, and Wi-Fi Direct Print capabilities can be enabled or disabled from the printer control panel.
Enable wireless printing
To print wirelessly from mobile devices, Wi-Fi Direct must be turned on.
1. From the Home screen on the printer control panel, select the Settings menu.
2. Select the following menus:
46
Chapter 4 Print
a. Networking
b. Wi-Fi Direct
c. Status
3. Select On, and then select OK to enable wireless printing.
Change the Wi-Fi Direct name
Change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS).
NOTE: In environments where more than one model of the same printer is installed, it might be helpful to
provide each printer a unique Wi-Fi Direct Name for easier printer identication for HP Wi-Fi Direct printing. The
Wireless network names, e.g., Wireless, Wi-Fi Direct, etc. are available on the Information screen by selecting
the Information icon , and then selecting the Wi-Fi Direct icon .
Complete the following procedure to change the printer Wi-Fi Direct name:
1. From the Home screen on the printer control panel, select the Settings icon.
2. Open the following menus:
a. Networking
b. Wi-Fi Direct
c. Wi-Fi Direct Name
3. Use the keypad to change the name in the Wi-Fi Direct Name text eld, and then select OK.
HP ePrint via email
Use HP ePrint via email to print documents by sending them as an email attachment to the printer's email
address from any email enabled device.
To use HP ePrint via email, the printer must meet these requirements:
● The printer must be connected to a wired or wireless network and have Internet access.
● HP Web Services must be enabled on the printer, and the printer must be registered with HP Smart.
Follow this procedure to enable HP Web Services and register with HP Smart:
1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the printer control panel, touch the Information icon , and then touch the
Ethernet icon to display the IP address or host name.
b. From a computer on the same network as the printer, open a web browser. In the address line, type
the IP address or host name exactly as it displays on the printer control panel. Press the Enter key
on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
Change the Wi-Fi Direct name
47
AirPrint
2. Click the HP Web Services tab.
3. Select the option to enable Web Services.
NOTE: Enabling Web Services might take several minutes.
4. Go to www.hpconnected.com to create an account and complete the setup process.
Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running macOS 10.7 Lion and
newer.
Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third generation or
later) in the following mobile applications:
● Mail
● Photos
● Safari
● iBooks
● Select third-party applications
To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For
more information about using AirPrint and about which HP printers are compatible with AirPrint, go to
www.hp.com/go/MobilePrinting.
NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier
do not support USB connections.
Android embedded printing
HP's built-in print solution for Android and Kindle enables mobile devices to automatically nd and print to HP
printers that are either on a network or within wireless range for Wi-Fi Direct printing.
The print solution is built into many versions of the operating system.
NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print
Service Plugin.
For more information on how to use Android embedded printing and which Android devices are supported, go to
www.hp.com/go/MobilePrinting.
Print from a USB
This printer features easy-access USB printing to print les without a computer.
The printer accepts standard USB ash drives in the USB port near the control panel. It supports the following
types of les:
● .pdf
ash drive
48
● .prn
Chapter 4 Print
● .pcl
● .ps
● .cht
Enable the USB port for printing
The USB port is disabled by default. Before using this feature, enable the USB port.
Use one of the following methods to enable the port:
Method one: Enable the USB port from the printer control panel
Use the printer control panel to enable the USB port for printing.
1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the
Settings icon.
2. Open the following menus:
a. Copy/Print or Print
b. Enable Device USB
3. Select Enable Print from USB Drive.
Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers
only)
Use the HP Embedded Web Server to enable the USB port for printing.
1. From the Home screen on the printer control panel, touch the Information icon , and then touch the
Ethernet icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address exactly as it displays on the printer control
panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
3. Select the Copy/Print tab for MFP models or the Print tab for SFP models.
4. In the left menu, select Print from USB Drive Settings.
5. Select Enable Print from USB Drive.
6. Click Apply.
Print USB documents
Print documents from a USB ash drive.
Enable the USB port for printing
49
1. Insert the USB ash drive into the easy-access USB port.
NOTE: The port might be covered. For some printers, the cover ips open. For other printers, pull the
cover straight out to remove it.
2. From the Home screen on the printer control panel, navigate to the Print application, and then select the
Print icon.
3. Select Print from USB Drive.
4. Select Choose, select the name of the document to print, and then select Select.
NOTE: The document might be in a folder. Open folders as necessary.
5. To adjust the number of copies, touch the box to the left of the Print button, and then select the number of
copies from the keypad that opens. To close the keypad, select the Close button .
6. Select Print to print the document.
Print using high-speed USB 2.0 port (wired)
Enable the high-speed USB 2.0 port for wired USB printing. The port is located in the interface ports area and is
disabled by default.
Use one of the following methods to enable the high-speed USB 2.0 port. Once the port is enabled, install the
product software in order to print using this port.
Method one: Enable the high-speed USB 2.0 port from the printer control panel menus
Use the control panel to enable the port.
1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the
Settings icon.
2. Open the following menus:
a. General
b. Enable Device USB
3. Select the Enabled option.
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected printers only)
Use the HP EWS to enable the port.
1. Find the printer IP address. On the printer control panel, select the Information button , and then select
the Network icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address exactly as it displays on the printer control
panel. Press the Enter key on the computer keyboard. The EWS opens.
50
Chapter 4 Print
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
3. Select the Security tab.
4. On the left side of the screen, select General Security.
5. Scroll down to the Hardware Ports and select the following check boxes:
a. Enable Device USB
b. Enable Host USB plug and play
6. Click Apply.
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected printers only)
51
52 Chapter 4 Print
Copy5
Make copies with the printer, learn how to copy a two-sided document, and locate additional copy tasks on the
web.
The following information is correct at the time of publication. For current information, see http://www.hp.com/
support/colorljE47528MFP.
For more information:
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
Make a copy
Copy a document or picture from the scanner glass or automatic document feeder.
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to t the size of the document.
2. From the Home screen on the printer control panel, navigate to the Copy application, and then select the
Copy icon.
3. To select the number of copies, touch the box next to Copy, use the keypad to enter the number of copies,
and then touch the close keypad button .
4. Select Optimize Text/Picture to optimize for the type of image being copied: text, graphics, or photos. Select
one of the predened options.
5. Set options marked with a yellow triangle before using the preview feature.
NOTE: After the preview scan, these options are removed from the main Options list and are summarized
in the Pre-scan Options list. To change any of these options, discard the preview and start over.
Using the preview feature is optional.
Copy
53
6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons on the
right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages.
Table 5-1 Buttons on the right side of the preview pane
Button Description
Use these buttons to toggle between single-page view and thumbnail view. More options are available in
thumbnail view than in single-page view.
Use these buttons to zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
Use this button to rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
Use this button to delete the selected pages.
NOTE: This button is available only in the thumbnail view.
Use these buttons to rearrange the pages within the document. Select one or more pages and move
them to the left or right.
NOTE: These buttons are available only in the thumbnail view.
Use this button to add a page to the document. The printer prompts to scan additional pages.
Use this button to clear the changes made in the preview and start over.
Touch this button to collapse the preview screen and return to the Copy screen.
54
7. When the document is ready, touch Copy to begin copying.
Chapter 5 Copy
Copy on both sides (duplex)
Copy or print on both sides of the paper.
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to t the size of the document.
2. From the Home screen on the printer control panel, navigate to the Copy application, and then select the
Copy icon.
3. In the Options pane, select Original Side, and then select the option that describes the original document:
● Use Automatically detect to detect whether the original is printed on one or both sides of the page.
● Use 1-sided for originals that are printed on one side of the page.
● Use 2-sided (book-style) for originals that ip on the right/left edge of the page, like books. If the
image is portrait, the output ips on the long edge of the page. If the image is landscape, the output
ips on the short edge of the page.
● Use 2-sided (ip-style) for originals that ip on the top/bottom edge of the page, like calendars. If the
image is portrait, the output ips on the short edge of the page. If the image is landscape, the output
ips on the long edge of the page.
4. Select Output Sides, and then select one of these options:
● Match original: The output will match the format of the original. For example, if the original is 1-sided,
the output will be 1-sided. However, if the administrator has restricted 1-sided printing and the original
is 1-sided, the output will be 2-sided book-style.
● 1-sided: The output will be 1-sided. However, if the administrator has restricted 1-sided printing, the
output will be 2-sided book-style.
● 2-sided (book-style): The output will ip on the right/left edge of the page, like a book. If the image is
portrait, the output ips on the long edge of the page. If the image is landscape, the output ips on the
short edge of the page.
● 2-sided (ip-style): The output will ip on the top/bottom edge of the page, like a calendar. If the image
is portrait, the output ips on the short edge of the page. If the image is landscape, the output ips on
the long edge of the page.
5. Set options marked with a yellow triangle before using the preview feature.
NOTE: After the preview scan, these options are removed from the main Options list and are summarized
in the Pre-scan Options list. To change any of these options, discard the preview and start over.
Using the preview feature is optional.
6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons on the
right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages.
Table 5-2
Button Description
Buttons on the right side of the preview pane
Use these buttons to toggle between single-page view and thumbnail view. More options are available in
thumbnail view than in single-page view.
Copy on both sides (duplex) 55
Table 5-2 Buttons on the right side of the preview pane (continued)
Button Description
Use these buttons to zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
Use this button to rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
Use this button to delete the selected pages.
NOTE: This button is available only in the thumbnail view.
Use these buttons to rearrange the pages within the document. Select one or more pages and move
them to the left or right.
7. When the document is ready, touch Start to begin copying.
Additional copy tasks
Locate information on the Web for performing common copy tasks.
NOTE: These buttons are available only in the thumbnail view.
Use this button to add a page to the document. The printer prompts to scan additional pages.
Use this button to clear the changes made in the preview and start over.
Touch this button to collapse the preview screen and return to the Copy screen.
56
Go to http://www.hp.com/support/colorljE47528MFP.
Instructions are available for copy tasks, such as the following:
Chapter 5 Copy
● Copy or scan pages from books or other bound documents
● Copy mixed-size documents
● Copy or scan both sides of an identication card
● Copy or scan a document into a booklet format
Additional copy tasks 57
58 Chapter 5 Copy
Scan6
Scan using the software, or scan directly to email, a USB ash drive, a network folder, or another destination.
The following information is correct at the time of publication. For current information, see http://www.hp.com/
support/colorljE47528MFP.
For more information:
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
Join support forums
●
● Find warranty and regulatory information
Set up Scan to Email
The printer has a feature that enables it to scan a document and send it to one or more email addresses.
Introduction
To use this scan feature, the printer must be connected to a network; however, the feature is not available until
it has been congured. There are two methods for conguring Scan to Email, the Scan to Email Setup Wizard for
basic and Email Setup for advanced.
Use the following information to set up the Scan to Email feature.
Before you begin
To set up the Scan to Email feature, the printer must have an active network connection.
Administrators need the following information before beginning the conguration process.
● Administrative access to the printer
● DNS suix (e.g., companyname.com)
Scan
59
● SMTP server (e.g., smtp.mycompany.com)
NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information,
contact the email/Internet service provider or system administrator for the information. SMTP server
names and port names are typically found by doing an Internet search. For example, use terms like "Gmail
smtp server name" or "Yahoo smtp server name" to search.
● SMTP server authentication requirements for outgoing email messages, including the user name and
password used for authentication, if applicable.
NOTE: Consult your email service provider's documentation for information on digital sending limits for your
email account. Some providers may temporarily lock your account if you exceed your sending limit.
Step one: Access the HP Embedded Web Server (EWS)
Open the EWS to start the setup process.
1. From the Home screen on the printer control panel, touch the Information icon , and then touch the
Ethernet icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
Step two:
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
Congure the Network Identication settings
60
Congure advanced setting for network identication.
Chapter 6 Scan
NOTE: Conguring email setup on the Networking tab is an advanced process and might require the
assistance of a system administrator.
1. Using the EWS top navigation tabs, click Networking.
NOTE: For conguring the network settings for use with Oice 365, Step ve: Set up Send to Email to use
Oice 365 Outlook (optional) on page 70
2. In the left navigation pane, click TCP/IP Settings. A username/password might be required to access the
Network Identication tab of the EWS.
3. On the TCP/IP Settings dialog, click the Network Identication tab.
4. If DNS is required on the network, in the TCP/IP Domain Suix area, verify that the DNS suix for the email
client being used is listed. DNS suixes have this format: companyname.com, gmail.com, etc.
NOTE: If the Domain Name suix is not set up, use the IP address.
5. Click Apply.
6. Click OK.
Step three:
Congure the Send to Email feature
The two options for conguring Send to Email are the Email Setup Wizard for basic conguration and Email Setup
for advanced conguration. Use the following options to congure the Send to Email feature:
Method one: Basic
Perform basic conguration using the Email Setup Wizard.
This option opens the Email Setup Wizard in the HP Embedded Web Server (EWS) for basic conguration.
conguration using the Email Setup Wizard
Step three:
Congure the Send to Email feature 61
1. Using the EWS top navigation tabs, click Scan/Digital Send.
2. In the left navigation pane, click Email and Scan to Network Folder Quick Setup Wizards.
3. In the Email and Scan to Network Folder Quick Setup Wizards dialog, click the Email Setup link.
NOTE: If a message displays indicating that the Scan to Email feature is disabled, click Continue to proceed
with the conguration and enable the Scan to Email feature upon completion.
4. On the Congure Email Servers (SMTP) dialog, select one of the following options and complete the steps:
● Option one: Use a server already in use by Email.
Select Use a server already in use by Email, and then click Next.
● Option two: Search the network for the outgoing email server.
This option nds outgoing SMTP servers inside your rewall only.
a. Select Search network for outgoing email server, and then click Next.
b. Select the appropriate server from the Congure Email Server (SMTP) list, and then click Next.
c. Select the option that describes the server’s authentication requirements:
– Server does not require authentication: Select Server does not require authentication, and
then click Next.
-OR-
– Server requires authentication: From the drop-down list, select an authentication option:
○ Select Use credentials of user to connect after Sign In at the control panel, and then click
Next.
-OR-
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Chapter 6 Scan
○ Select Always use these credentials, enter the User name and Password, and then click
Next.
● Option three: Add the SMTP server.
a. Select Add SMTP server.
b. Enter the Server Name and Port Number, and then click Next.
NOTE: In most cases, the default port number does not need to be changed.
NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port
number, and SSL settings from the service provider’s website or other sources. Typically, for
Gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled.
Please refer to online sources to conrm these server settings are current and valid at the time
of conguration.
c. Select the appropriate server authentication option:
– Server does not require authentication: Select Server does not require authentication, and
then click Next.
-OR-
– Server requires authentication: Select an option from the Server requires authentication
drop-down list:
○ Select Use credentials of user to connect after Sign In at the control panel, and then click
Next.
-OR-
○ Select Always use these credentials, enter the User name and Password, and then click
Next.
5. On the Congure Email Settings dialog, enter the following information about the sender’s email address,
and then click Next.
NOTE: When setting up the From, Subject, and Message elds, if the User editable check box is unchecked,
users will not be able to edit those elds at the printer control panel when sending an email.
Table 6-1
Option Description
From
(Required)
Send email settings
Select one of the following options from the From drop-down list:
● User’s address (sign-in required)
●
Default From: Enter a default email address and display name in the Default From Email
Address and Default Display Name elds
NOTE: Create an email account for the printer, and use this address for the default
email address.
NOTE: Congure the email feature so that users must sign in before using it. This
prevents users from sending an email from an address that is not their own.
Subject
(Optional)
Provide a default subject line for the email messages.
Method one: Basic conguration using the Email Setup Wizard 63
Table 6-1 Send email settings (continued)
Option Description
Message
(Optional)
Create a custom message.
To use this message for all emails sent from the printer, clear the User editable check box for
Message.
6. In the Congure File Scan Settings area, set the default scanning preferences, and then click Next.
Table 6-2 Scan settings
Option Description
File Type Select the default le type for the scanned document:
● PDF
●
JPEG
● TIFF
● MTIFF
● XPS
● PDF/A
HP LaserJet Enterprise Flow MFP printers or MFP printers that are connected to a digital send
software (DSS) server also support the following OCR le types:
● Text (OCR)
● Unicode Text (OCR)
● RTF (OCR)
● Searchable PDF (OCR)
● Searchable PDF/A (OCR)
● HTML (OCR)
● CSV (OCR)
Color/Black
Quality and File Size Select the default output quality for the scanned document:
Resolution Select the default scan resolution for the scanned document:
Select the default color setting for the scanned document:
● Color
●
Black
● Black/Gray
● Automatically detect
● Low (small le)
●
Medium
● High (large le)
64 Chapter 6 Scan
● 75 dpi
●
150 dpi
Table 6-2 Scan settings (continued)
Option Description
● 200 dpi
● 300 dpi
●
400 dpi
● 600 dpi
7. Review the Summary area, and then click Finish to complete the setup.
Method two: Advanced conguration using the Email Setup
Use the following steps for advanced
conguration using the E-mail Setup dialog in the EWS.
1. Using the EWS top navigation tabs, click Scan/Digital Send, expand the Email Setup menu in the left
navigation pane, and then click Default Job Options.
The Default Job Options page displays the Basic Settings for Scan to Email setup. To access additional
settings, click the Advanced Settings button at the bottom of the page. To switch back to basic settings,
click the Basic Settings button.
NOTE: This procedure covers the steps for Basic Settings rst and then the steps for Advanced Settings.
Figure 6-1 Location of Advanced Settings button
Method two: Advanced conguration using the Email Setup 65
2. On the Default Job Options page, select the Enable Scan to Email check box. If this check box is not selected,
the feature is unavailable at the printer control panel.
3. In the Outgoing Email Servers (SMTP) area, complete the steps for one of the following options:
● Select one of the displayed servers.
● Click Add to start the SMTP wizard.
a. In the SMTP wizard, select one of the following options:
– Option one:I know my SMTP server address or host name: Enter the address of an SMTP
server, and then click Next
– Option two: If you do not know the address of the SMTP server, select Search network for
outgoing email server, and then click Next. Select the server, and then click Next.
NOTE: If an SMTP server was already created for another printer function, the Use a server
already in use by another function option displays. Select this option, and then congure it to be
used for the email function.
b. On the Set the basic information necessary to connect to the server dialog, set the options to use,
and then click Next.
– Some servers have problems sending or receiving emails that are larger than 5 megabytes
(MB). These problems can be prevented by entering a number in Split emails if larger than
(MB).
– In most cases, the default port number does not need to be changed. However, when using
the Enable SMTP SSL Protocol option, port 587 must be used.
66
– If you are using Google™ Gmail for email service, select the Enable SMTP SSL Protocol check
box. Typically, for gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL
should be enabled. Refer to online sources to conrm these server settings are current and
valid at the time of conguration.
Chapter 6 Scan
c. On the Server Authentication Requirements dialog, select the option that describes the server’s
authentication requirements:
– Server does not require authentication, and then click Next.
– Server requires authentication
○ From the drop-down box, select Use credentials of user to connect after Sign In at the
control panel, and then click Next.
○ From the drop-down box, select Always use these credentials, enter the Username and
Password, and then click Next.
NOTE: If using a signed-in user's credentials, set email to require sign in by the user on the
printer control panel. Deny device guest access to email by clearing the check box for email in the
Device Guest column in the Sign in and Permission Policies area on the Access Control dialog of
the Security tab. The icon in the check box changes from a check mark to a lock.
d. On the Server Usage dialog, choose the printer functions that will send email through this SMTP
server, and then click the Next button.
If the server requires authentication, a user name and password for sending automatic alerts and
reports from the printer will be required.
e. On the Summary and Test dialog, enter a valid email address in the Send test email to: eld, and
then click Test.
f. Verify that all of the settings are correct, and then click Finish to complete the outgoing email
server set up.
4. In the Address and Message Field Control area, enter a From: setting and any of the other optional settings.
Table 6-3
Feature Description
User editable To use the Default From address and Default Display Name for all emails sent from this printer
Default From: and Default
Display Name:
Subject: Provide a default subject line for the email messages.
Message: Create a custom message. To use this message for all emails sent from the printer, clear or do not
Address and Message Field Control (Basic Settings)
(unless a user is signed in), clear the User editable check box.
When setting up the address elds, if the User editable check box is cleared, users will not be
able to edit those elds at the printer control panel when sending an email. For send-to-me
functionality, clear the User editable check boxes for all of the address elds, including the From:,
To:, CC:, and BCC: elds, and then set that user's send email From: their own email address and To:
their own email address.
Provide an email address and name to use for the From: address for the email message.
NOTE: Create an email account for the printer, and use this address for the default email address.
NOTE: Congure the email feature so that users must sign in before using it. This prevents users
from sending an email from an address that is not their own.
select the User editable check box for Message:.
Method two: Advanced conguration using the Email Setup 67
Table 6-4 Address and Message Field Control (Advanced Settings - optional)
Feature Description
Address Field Restrictions Specify whether users must select an email address from an address book or whether users are
Allow invalid email address
formats
To: Provide a To (recipient) email address for emails.
CC: Provide a CC email address for emails.
BCC: Provide a BCC email address for emails.
allowed to enter in an email address manually.
CAUTION: If Users must select from address book is selected, and any of the address elds are
also set as User editable, changes to those editable elds also change the corresponding values in
the address book.
To prevent users from changing contacts in the Address Book at the printer control panel, go
to the Access Control page on the Security tab, and deny Device Guest access to address book
modications.
Select to allow an invalid email address format.
5. In the File Settings area, set the default le settings preferences.
Table 6-5 File Settings (Basic Settings)
Feature Description
File Name Default le name for the le to be saved.
Select the User editable check box to make this setting editable at the printer control panel.
File Type Select the le format for the saved le.
Select the User editable check box to make this setting editable at the printer control panel.
Resolution Set the resolution for the le. Higher resolution images have more dots per inch (dpi), so they
Quality and File Size Select the quality for the le. Higher-quality images require a larger le size than lower-quality
Color/Black Specify whether copies are to be printed in color, black and gray, or black only.
show more detail. Lower resolution images have fewer dots per inch and show less detail, but the
le size is smaller.
images, and they take more time to send.
Table 6-6 File settings (Advanced Settings - optional)
Feature Description
File Name Prex Set the default le name prex used for les saved to a network folder.
File Name Suix Set the default le name suix used for les saved to a network folder.
Duplicate lename suix default [lename]_YYYYMMDDT
File Name Preview Enter a le name, and then click the Update Preview button.
File Numbering Format Select a le name format for when the job is divided into multiple les.
Add numbering when job has
just one le (ex. _1–1)
High Compression (smaller le) Select this setting to compress the scanned le, which reduces the le size. However, the scanning
Select this setting to add numbering to a le name when the job is only one le instead of multiple
les.
process for a High compression le might take longer than for a Normal compression le.
68 Chapter 6 Scan
Table 6-6 File settings (Advanced Settings - optional) (continued)
Feature Description
PDF encryption If the le type is PDF, then this option encrypts the output PDF le. A password must be specied
Suppress blank pages If the Suppress blank pages option is enabled, blank pages will be ignored.
Create Multiple Files Select this setting to scan pages into separate les based on a predetermined maximum number
as part of the encryption. The same password must be used to open the le. The user will be
prompted to enter a password prior to scanning their job if one has not been set prior to pressing
start.
of pages per le.
6. Click the Advanced Settings button to display the following settings:
● Signing and Encryption
● Notication (job notication)
● Scan Settings
7. In the Signing and Encryption area, set the signing and encryption preferences.
Table 6-7 Signing and Encryption settings
Feature Description
Signing Select whether to sign the email with a security certicate.
Select the User editable check box to make this setting editable at the printer control panel.
Hashing Algorithm Select the algorithm to use for signing the certicate.
Encryption Select whether to encrypt the email.
Select the User editable check box to make this setting editable at the printer control panel.
Encryption Algorithm Select the algorithm to use for encrypting the email.
Attribute for Recipient Public
Key
Use the recipient public
key certicate to verify the
recipient
Enter which attribute to use to retrieve the recipient’s public key certicate from LDAP.
Select this setting to use the recipient’s public key certicate to verify the recipient.
8. In the Notication area, select when users will receive notications about sent emails. The default setting is
using the signed in user's email address. If the recipient email address is blank, no notication is sent.
9. In the Scan Settings area, set the default scanning preferences.
Table 6-8
Feature Description
Original Size Select the page size of the original document.
Original Sides Select whether the original document is single-sided or double-sided.
Optimize Text/Picture Select to optimize the output of a particular type of content.
Content Orientation Select the way the content of the original document is placed on the page: Portrait or Landscape.
Scan Settings
Background Cleanup Select a value to remove faint images from the background or to remove a light background color.
Darkness Select a value to adjust the darkness of the le.
Method two: Advanced conguration using the Email Setup 69
Table 6-8 Scan Settings (continued)
Feature Description
Contrast Select a value to adjust the contrast of the le.
Sharpness Select a value to adjust the sharpness of the le.
Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview.
Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option.
Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or
millimeters, for the front side and back side of a job.
10. Review the selected options to verify that they are accurate, and then click Apply to complete the setup.
Step four: Congure the Quick Sets (optional)
Quick Sets are optional short-cut jobs that can be accessed on the main Home screen or within the Quick Sets
application at the printer. Use the following procedure to congure the Quick Sets.
1. In the Email Setup area of the left navigation pane, click Quick Sets.
2. Select one of the following options:
● Select an existing Quick Set under Quick Sets Application in the table.
-OR-
● Click Add to start the Quick Set Wizard.
3. If you selected Add, the Quick Sets Setup page opens. Complete the following information:
● Quick Set Name: Enter a title for the new Quick Set.
● Quick Set Description: Enter a description of the Quick Set.
● Quick Set Start Option: To set how the Quick Set starts, click either Enter application, then user presses
Start or Start instantly when selected from the Home Screen.
4. Dene the following settings for the Quick Set: Address and Message Field Control, Signing and Encryption,
Notication, Scan Settings, File Settings.
5. Click Finish to save the Quick Set.
ve: Set up Send to Email to use Oice 365 Outlook (optional)
Step
Enable the printer to send an email with an Oice 365 Outlook account from the control panel.
Introduction
Microsoft Oice 365 Outlook is a cloud-based email system provided by Microsoft which uses Microsoft's Simple
Mail Transfer Protocol (SMTP) server to send or receive emails. Complete the following to enable the printer to
send an email with an Oice 365 Outlook account from the control panel.
NOTE: You must have an email address account with Oice 365 Outlook to congure the settings in the EWS.
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Chapter 6 Scan
Congure the outgoing email server (SMTP) to send an email from an Oice 365 Outlook account
Congure the outgoing email server using the following procedure.
1. Using the EWS top navigation tabs, click Networking.
2. In the left navigation pane, click TCP/IP Settings.
3. In the TCP/IP Settings area, click the Network Identication tab.
4. If DNS is required on the network, in the TCP/IP Domain Suix area, verify that the DNS suix for the email
client being used is listed. DNS suixes have this format: companyname.com, Gmail.com, etc.
NOTE: If the Domain Name suix is not set up, use the IP address.
5. Click Apply.
6. Click the Scan/Digital Send tab.
7. On the left navigation pane, click Email Setup.
Congure the outgoing email server (SMTP) to send an email from an Oice 365 Outlook account 71
8. On the Email Setup page, select the Enable Scan to Email check box. If this check box is not available, the
feature is unavailable at the printer control panel.
9. In the Outgoing Email Servers (SMTP) area, click Add to start the SMTP wizard.
10. In the I know my SMTP server address or host name eld, type smtp.onoffice.com, and then click
Next.
11. On the Set the basic information necessary to connect to the server dialog, in the Port Number eld, type
587.
NOTE: Some servers have problems sending or receiving emails that are larger than 5 megabytes (MB).
These problems can be prevented by entering a number in Split emails if larger than (MB).
12. Select the Enable SMTP SSL Protocol check box, and then click Next.
13. On the Server Authentication Requirements dialog, complete the following information:
a. Select Server requires authentication.
b. From the drop-down list, select Always use these credentials.
c. In the Username eld, type the Oice 365 Outlook email address.
d. In the Password eld, type the Oice 365 Outlook account password, and then click Next.
14. On the Server Usage dialog, choose the printer functions that will send email through this SMTP server, and
then click the Next button.
15. On the Summary and Test dialog, enter a valid email address in the Send a test email to: eld, and then click
Test.
72
16. Verify that all of the settings are correct, and then click Finish to complete the outgoing email server setup.
For more information, go to Microsoft's Support page.
Chapter 6 Scan
Set up Scan to Network Folder
Set up the Scan to Folder feature to scan documents directly to network folder.
Introduction
This section explains how to enable and congure the Scan to Network Folder function. The printer has a feature
that enables it to scan a document and save it to a network folder. To use this scan feature, the printer must be
connected to a network; however, the feature is not available until it has been congured. There are two methods
for conguring Scan to Network Folder, the Save to Network Folder Setup Wizard for basic setup and Save to
Network Folder Setup for advanced setup.
Before you begin
Have the following items available before you set up the Scan to Network feature.
NOTE: To set up the Scan to Network Folder feature, the printer must have an active network connection.
Administrators need the following items before beginning the conguration process.
Administrative access to the printer.
●
● The fully-qualied domain name (FQDN) (e.g., \\servername.us.companyname.net\scans) of the destination
folder OR the IP address of the server (e.g., \\16.88.20.20\scans).
NOTE: The use of the term "server" in this context refers to the computer where the shared folder resides.
Step one: Access the HP Embedded Web Server (EWS)
Open the EWS to start the setup process.
1. From the Home screen on the printer control panel, touch the Information icon , and then touch the
Ethernet icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
Set up Scan to Network Folder 73
Step two: Set up Scan to Network Folder
Set up Scan to Network Folder using one of the following methods.
Method one: Use the Scan to Network Folder Wizard
Use this option for basic conguration of the Save to Network Folder feature using the Scan to Network Folder
wizard.
NOTE: Before you begin: To display the printer's IP address or host name, touch the Information icon , and
then touch the Network icon on the printer's control panel.
1. Using the EWS top navigation tabs, click Scan/Digital Send tab. The Email and Scan to Network Folder Quick
Setup Wizards dialog opens.
2. In the left navigation pane, click Email and Scan to Network Folder Quick Setup Wizards.
3. Click the Save to Network Folder Quick Set Wizard link.
4. On the Add or Remove a Save to Network Folder Quick Set dialog, click Add.
NOTE: Quick Sets are shortcut jobs that can be accessed on the printer Home screen or within the Quick
Sets application.
NOTE: The Save to Network Folder feature can be minimally congured without creating a quick set.
However, without the Quick Set, users must enter the destination folder information at the control panel for
each scan job. A quick set is required to include Save to Network Folder metadata.
74
5. On the Add Folder Quick Set dialog, complete the following information:
a. In the Quick Set Title eld, type a title.
NOTE: Name the Quick Set something that users can understand quickly (e.g., "Scan and save to a
folder").
Chapter 6 Scan
b. In the Quick Set Description eld, type a description explaining what the Quick Set will save.
c. Click Next.
6. On the Congure Destination Folder dialog, complete the following information:
a. In the UNC Folder Path eld, type a folder path where the scan will go.
The folder path can either be the fully-qualied domain name (FQDN) or the IP address of the server.
Be sure that the folder path (e.g., \scans) follows the FQDN or IP address.
FQDN example: \\servername.us.companyname.net\scans
IP address example: \\16.88.20.20\scans
NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP address via DHCP,
the IP address can change. However, the connection with an IP address might be faster because the
printer does not need to use DNS to nd the destination server.
b. From the Authentication Settings drop-down, select one of the following options:
● Use credentials of user to connect after Sign In at the control panel
Always use these credentials
●
NOTE: If Always use these credentials is selected, a user name and password must be entered in
the corresponding elds, and the printer’s access to the folder must be veried by clicking Verify
Access.
c. In the Windows Domain eld, type the Windows domain.
TIP: To nd the Windows domain in Windows 7, click Start, click Control Panel, click System.
To nd the Windows domain in Windows 8, click Search, enter System in the search box, and then
click System.
The domain is listed under Computer name, domain, and workgroup settings.
d. Click Next.
7. On the Congure File Scan Settings dialog, set the default scanning preferences for the Quick Set, and then
click Next.
8. Review the Summary dialog, and then click Finish.
Method two: Use Scan to Network Folder Setup
This option enables advanced conguration of the Save to Network Folder feature using the HP Embedded Web
Server (EWS) for the printer.
NOTE: Before you begin: To display the printer's IP address or host name, touch the Information icon , and
then touch the Network icon on the printer's control panel.
Step one: Begin the conguration
Use the following steps to begin Scan to Network Folder setup.
1. Click the Scan/Digital Send tab.
Method two: Use Scan to Network Folder Setup
75
2. In the left navigation pane, click Scan to Network Folder Setup.
Step two: Congure the Scan to Network Folder settings
Use the following procedure to complete Scan to Network Folder setup.
Step one: Begin the conguration
Use the following steps to begin conguration.
1. On the Scan to Network Folder Setup page, select the Enable Scan to Network Folder check box. If this box
is not selected, the feature is unavailable at the printer control panel.
2. In the Scan to Network Folder area of the left navigation pane, click Quick Sets. Click Add to open the Quick
Sets Setup dialog.
NOTE: Quick Sets are shortcut jobs that can be accessed on the printer Home screen or within the Quick
Sets application.
NOTE: The Scan to Network Folder feature can be minimally congured without creating a Quick Set.
However, without the Quick Set, users must enter the destination folder information at the control panel for
each scan job. A Quick Set is required to include Scan to Network Folder metadata.
Complete all of the settings in the Quick Set Setup to fully congure the Scan to Network Folder feature.
Dialog one: Set the Quick Set name, description, and options for user interaction at the
control panel
Set the Quick Set details for user interaction at the printer's control panel.
Use the Set the button location for the Quick Set and options for user interaction at the control panel dialog to
congure where the Quick Set button will display on the printer control panel and to congure the level of user
interaction at the printer control panel.
1. In the Quick Set Name eld, type a title.
NOTE: Name the Quick Set something that users can understand quickly (e.g., "Scan and save to a folder").
2. In the Quick Set Description eld, type a description explaining what the Quick Set will save.
3. From the Quick Set Start Option list, select one of the following options:
● Option one: Enter application, then user presses Start.
● Option two: Start instantly upon selection.
Select one of the following prompt options :
○ Prompt for original sides
○ Prompt for additional pages
76
○ Require Preview
NOTE: If Start instantly upon selection is selected, the destination folder must be entered in the next
step.
Chapter 6 Scan
4. Click Next.
Dialog two: Folder Settings
Use the Folder Settings dialog to congure the types of folders the printer sends scanned documents to and the
folder permissions.
There are two types of destination folders to select from:
● Shared folders or FTP folders
● Personal shared folders
There are two types of folder permissions to select from:
● Read and write access
● Write access only
Congure the destination folder for scanned documents
Select one of the following options to set up a destination folder.
Option 1: Congure the printer to save to a shared folder or FTP folder
To save scanned documents to a standard shared folder or an FTP folder, complete the following steps.
1. If it is not already selected, select Save to shared folders or FTP folders.
2. Click Add.... The Add Network Folder Path dialog opens.
3. On the Add Network Folder Path dialog, select one of the following options:
● Option one: Save to a standard shared network folder.
a. If it is not already selected, select Save to a standard shared network folder.
Dialog two: Folder Settings
77
b. In the UNC Folder Path eld, type a folder path.
The folder path can either be the fully-qualied domain name (FQDN) or the IP address of the
server. Be sure that the folder path (e.g., \scans) follows the FQDN or IP address.
FQDN example: \\servername.us.companyname.net\scans
IP address example: \\16.88.20.20\scans
NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP address via
DHCP, the IP address can change. However, the connection with an IP address might be faster
because the printer does not need to use DNS to nd the destination server.
c. To automatically create a subfolder for scanned documents in the destination folder, select a
format for the subfolder name from the Custom Subfolder list.
To restrict the subfolder access to the user who creates the scan job, select Restrict subfolder
access to user.
d. To view the complete folder path for scanned documents, click Update Preview.
e. From the Authentication Settings list, select one of the following options:
– Use credentials of user to connect after Sign In at the control panel
– Always use these credentials
NOTE: If Always use these credentials is selected, a user name and password must be entered in
the corresponding elds.
f. In the Windows Domain eld, type the Windows domain.
NOTE: To nd the Windows domain in Windows 7, click Start, click Control Panel, click System.
To nd the Windows domain in Windows 8, click Search, enter System in the search box, and
then click
The domain is listed under Computer name, domain, and workgroup settings.
NOTE: If a shared folder is set to be accessed by everyone, values for a workgroup name
(default is “Workgroup”), a user name, and password must be entered in the corresponding elds.
However, if the folder is within a particular user’s folders and not Public, the user name and
password of that user must be used.
NOTE: An IP address might be necessary instead of a computer name. Many home routers do
not handle computer names well, and there is no Domain Name Server (DNS). In this case, it is
best to set up a static IP address on the shared PC to alleviate the problem of DHCP assigning a
new IP address. On a typical home router, this is done by setting a static IP address that is on the
same subnet, but outside the DHCP address range.
g. Click OK.
● Option two: Save to an FTP Server.
System.
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Chapter 6 Scan
NOTE: If an FTP site is outside the rewall, a proxy server must be specied under the network
settings. These settings are located in the EWS Networking tab, under the Advanced options.
a. Select Save to an FTP Server.
b. In the FTP Server eld, type the FTP server name or IP address.
c. In the Port eld, type the port number.
NOTE: In most cases, the default port number does not need to be changed.
d. To automatically create a subfolder for scanned documents in the destination folder, select a
format for the subfolder name from the Custom Subfolder list.
e. To view the complete folder path for scanned documents, click Update Preview.
f. From the FTP Transfer Mode list, select one of the following options:
– Passive
– Active
g. In the Username eld, type the user name.
h. In the Password eld, type the password.
i. Click Verify Access to conrm the destination can be accessed.
j. Click OK.
Option 2: Congure the printer to save to a personal shared folder
To save scanned documents to a personal shared folder, complete the following steps.
Option 2:
Congure the printer to save to a personal shared folder 79
NOTE: This option is used in domain environments where the administrator congures a shared folder for
each user. If the Save to a personal shared folder feature is congured, users will be required to sign in at the
printer control panel using Windows credentials or LDAP authentication.
1. Select Save to a personal shared folder.
2. In the Retrieve the device user’s home folder using this attribute eld, type the user’s home folder in the
Microsoft Active Directory.
NOTE: Verify that the user knows where this home folder is located on the network.
3. To add a user name subfolder at the end of the folder path, select Create subfolder based on user name.
To restrict the subfolder access to the user who creates the scan job, select Restrict subfolder access to
user.
Select the destination folder permissions
Select one of the following options to set up destination folder permissions.
Option 1: Congure read and write access
To send scanned documents to a folder congured for read and write access, complete the following steps.
NOTE: Send only to folders with read and write access supports folder verication and job notication.
1. If it is not already selected, select Send only to folders with read and write access.
2. To require the printer to verify folder access before starting a scan job, select Verify folder access prior to job
start.
NOTE: Scan jobs can complete more quickly if Verify folder access prior to job start is not selected;
however, if the folder is unavailable, the scan job will fail.
3. Click Next.
Option 2: Congure write access only
To send scanned documents to a folder congured for write access only, complete the following steps.
NOTE: Allow sending to folders with write access only does not support folder verication or job notication.
NOTE: If this option is selected, the printer cannot increment the scan lename. It sends the same lename for
all scans.
Select a time-related lename prex or suix for the scan lename, so that each scan is saved as a unique le,
and does not overwrite a previous le. This lename is determined by the information in the File Settings dialog
in the Quick Set Wizard.
1. Select Allow sending to folders with write access only.
2. Click Next.
Dialog three:
Use the Notication Settings dialog to congure when notications will be sent.
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Chapter 6 Scan
Notication Settings
▲ On the Notication Settings dialog, complete one of the following tasks:
● Option one: Do not notify.
a. Select Do not notify.
b. To prompt the user to review their notication settings, select Prompt user prior to job start, and
then click Next.
● Option two: Notify when job completes.
a. Select Notify when job completes.
b. Select the method for delivering the notication from the Method Used to Deliver Notication list.
If the method of notication selected is Email, type the email address in the Notication Email
Address eld.
c. To include a thumbnail of the rst scanned page in the notication, select Include Thumbnail.
d. To prompt the user to review their notication settings, select Prompt user prior to job start, and
then click Next.
● Option three: Notify only if job fails.
a. Select Notify only if job fails.
b. Select the method for delivering the notication from the Method Used to Deliver Notication list.
If the method of notication selected is Email, type the email address in the Notication Email
Address eld.
c. To include a thumbnail of the rst scanned page in the notication, select Include Thumbnail.
d. To prompt the user to review their notication settings, select Prompt user prior to job start, and
then click Next.
Dialog four: Scan Settings
Complete the scan settings as follows.
On the Scan Settings dialog, set the default scanning preferences for the Quick Set, and then click Next.
Table 6-9
Feature Description
Original Size Select the page size of the original document.
Original Sides Select whether the original document is single-sided or double-sided.
Optimize Text/Picture Select to optimize for the output of a particular type of content.
Content Orientation Select the way the content of the original document is placed on the page: Portrait or Landscape.
Background Cleanup Select a value to remove faint images from the background or to remove a light background color.
Scan settings
Darkness Select a value to adjust the darkness of the le.
Contrast Select a value to adjust the contrast of the le.
Sharpness Select a value to adjust the sharpness of the le.
Dialog four: Scan Settings 81
Table 6-9 Scan settings (continued)
Feature Description
Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview.
Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option.
Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or millimeters, for
Dialog ve: File Settings
Complete the le settings as follows.
On the File Settings dialog, set the default le settings for the Quick Set, and then click Next.
Table 6-10 File settings
Feature Description
File Name Prex Set the default le name prex used for les saved to a network folder.
File Name Default le name for the le to be saved.
File Name Suix Set the default le name suix used for les saved to a network folder.
File Name Preview Enter a le name, and then click the Update Preview button.
File Numbering Format Select a le name format for when the job is divided into multiple les.
Add numbering when job has
just one le (ex. _1–1)
File Type Select the le format for the saved le.
the front side and back side of a job.
Select the User editable check box to make this setting editable at the printer control panel.
Select this setting to add numbering to a le name when the job is only one le instead of multiple les.
Select the User editable check box to make this setting editable at the printer control panel.
High Compression (smaller le) Select this setting to compress the scanned le, which reduces the le size. However, the scanning
PDF encryption If the le type is PDF, then this option encrypts the output PDF le. A password must be specied as
Resolution Set the resolution for the le. Higher resolution images have more dots per inch (dpi), so they show
Quality and File Size Select the quality for the le. Higher-quality images require a larger le size than lower-quality images,
Color/Black Specify whether copies are to be printed in color, black and gray, or black only.
Suppress blank pages If the Suppress blank pages option is enabled, blank pages will be ignored.
Metadata File Format Use the drop-down list to select the le format for metadata information.
Create Multiple Files Select this setting to scan pages into separate les based on a predetermined maximum number of
process for a High compression le might take longer than for a Normal compression le.
part of the encryption. The same password must be used to open the le. The user will be prompted to
enter a password prior to scanning their job if one has not been set prior to starting the scan.
more detail. Lower resolution images have fewer dots per inch and show less detail, but the le size is
smaller.
and they take more time to send.
pages per le.
82 Chapter 6 Scan
Dialog six: Summary
On the Summary dialog, review the Summary dialog, and then click Finish.
Step three: Complete the conguration
Use the following steps to complete Scan to Network Folder setup.
1. In the left navigation pane, click Scan to Network Folder.
2. On the Scan to Network Folder page, review the selected settings, and then click Apply to complete the
setup.
Set up Scan to SharePoint
Use Scan to SharePoint to scan documents directly to a Microsoft SharePoint site. This feature eliminates the
need to scan the documents to a network folder, USB ash drive, or email message, and then manually upload
the les to the SharePoint site.
Introduction
Set up the Scan to SharePoint feature, and then scan documents directly to a SharePoint site.
Scan to SharePoint supports all scanning options, including the ability to scan documents as images or use the
OCR features to create text les or searchable PDFs.
The feature is disabled by default. Enable Save to Sharepoint in the HP Embedded Web Server (EWS).
Before you begin
Before this procedure can be completed, the destination folder that the scanned les will be saved to must exist
on the SharePoint site, and write access must be enabled to the destination folder. Scan to SharePoint is disabled
by default.
Step one: Access the HP Embedded Web Server (EWS)
Open the EWS to start the setup process.
1. From the Home screen on the printer control panel, touch the Information icon , and then touch the
Ethernet icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
Dialog six: Summary
83
Step two: Enable Scan to SharePoint and create a Scan to SharePoint Quick Set
Follow the steps to enable the Scan to SharePoint feature and create a Scan to SharePoint Quick Set.
1. Using the top navigation tabs, click Scan/Digital Send.
2. In the left navigation pane, click Scan to SharePoint®.
NOTE: Quick Sets are shortcut jobs that can be accessed on the printer Home screen or within the Quick
Sets application.
3. Select Enable Scan to SharePoint®, and then click Apply.
4. In the Scan to SharePoint area of the left navigation pane, click Quick Sets. Click Add to launch the Quick Set
Wizard.
5. Enter a Quick Set Name (for example, “Scan to SharePoint”) and a Quick Set Description.
6. Select a Quick Set Start Option to determine what occurs after selecting a Quick Set on the printer control
panel, and then click Next.
7. Use the following steps to add the path to the SharePoint folder:
a. Click Add on the SharePoint Destination Settings page to open the Add SharePoint Path page.
b. Open another browser window, navigate to the SharePoint folder to use, and then copy the folder path
for the SharePoint folder from that browser window.
84
c. Paste the SharePoint folder path into the SharePoint Path: eld.
d. By default, the printer overwrites an existing le that has the same le name as the new le. Clear
Overwrite existing les so that a new le with the same name as an existing le is given an updated
time/date stamp.
Chapter 6 Scan
e. Select an option from the Authentication Settings drop-down menu. Select whether it is necessary to
sign in to the SharePoint site with credentials, or store the credentials within the Quick Set.
NOTE: Use credentials of user to connect after Sign In at the control panel is selected in the
Authentication Settings drop-down menu, the logged-in user must have permission to write to the
specied SharePoint site.
NOTE: For security purposes, the printer does not display credentials entered in the Quick Set
Wizard.
f. Click OK to complete the SharePoint path setup, and navigate back to the SharePoint Destination
Settings page.
8. Select Verify folder access prior to job start to ensure that the SharePoint folder specied as the destination
folder is accessible each time the Quick Set is used. If this option is not selected, jobs can be saved to
the SharePoint folder more quickly. However, if this option is not selected and the SharePoint folder is
inaccessible, the job will fail.
9. Click Next.
10. Set a Condition on Which to Notify on the Notication Settings page. This setting congures the Quick Set to
either not notify, or to send email messages or print a summary page if a job either completes successfully
or fails. Select one of the following options from the Condition on Which to Notify drop-down menu:
● Select Do not notify for the Quick Set to not perform any notication action when a job completes
successfully or fails.
● Select Notify when job completes to for the Quick Set to send a notication when a job completes
successfully.
● Select Notify only if job fails to for the Quick Set to send a notication only when a job fails.
Selecting either Notify when job completes or Notify only if job fails requires the Method Used to Deliver
Notication: to be set. Select from the following options:
● Email: Use this option to send an email when the selected notication condition occurs. This option
requires a valid email address in the Notication Email Address: eld.
NOTE: To use the email notication feature, rst congure the email feature on the printer.
● Print: Use this option to print the notication when the selected notication condition occurs.
NOTE: Select Include Thumbnail for either notication option to include a thumbnail image of the rst
page of the scanned page of the job.
11. Click Next.
12. Select options from the Scan Settings page, and then click Next. For more information, see Table 6-12 Scan
settings for Scan to SharePoint on page 87.
13. Select options from the File Settings page, and then click Next. For more information, see Table 6-13 File
settings for Scan to SharePoint on page 87.
Scan a
14. Review the summary of settings. Click Finish to save the Quick Set or click Previous to edit the settings.
le directly to a SharePoint site
Follow the steps to scan a document directly to a SharePoint site.
le directly to a SharePoint site 85
Scan a
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to t the size of the document.
2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon,
and then select Scan to SharePoint®.
NOTE: It might be necessary to sign in to the printer to use this feature.
3. Under Quick Sets, touch Select, select a Quick Set, and then select Load.
4. Touch the File Name: text eld to open a keyboard. Type the name for the le using either the on-screen
keyboard or the physical keyboard, and touch the Enter button .
5. Touch Options to view and congure settings for the document.
6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons on the
right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages.
Table 6-11 Buttons on the right side of the preview pane
Button Description
Use these buttons to toggle between single-page view and thumbnail view. More options are available in
thumbnail view than in single-page view.
Use these buttons to zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
Use this button to rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
Use this button to delete the selected pages.
NOTE: This button is available only in the thumbnail view.
Use these buttons to rearrange the pages within the document. Select one or more pages and move
them to the left or right.
NOTE: These buttons are available only in the thumbnail view.
86 Chapter 6 Scan
Table 6-11 Buttons on the right side of the preview pane (continued)
Button Description
Use this button to add a page to the document. The printer prompts to scan additional pages.
Use this button to clear the changes made in the preview and start over.
Touch this button to collapse the preview screen and return to the Copy screen.
7. When the document is ready, select Send to save it to the SharePoint location.
Quick Set scan settings and options for Scan to SharePoint
Review the settings and options available in the Quick Set Wizard when adding, editing, or copying a Scan to
SharePoint Quick Set.
Table 6-12 Scan settings for Scan to SharePoint
Feature Description
Original Size Select the page size of the original document.
Original Sides Select whether the original document is single-sided or double-sided.
Optimize Text/Picture Select to optimize for the output of a particular type of content.
Content Orientation Select the way the content of the original document is placed on the page: Portrait or Landscape.
Background Cleanup Select a value to remove faint images from the background or to remove a light background color.
Darkness Select a value to adjust the darkness of the le.
Contrast Select a value to adjust the contrast of the le.
Sharpness Select a value to adjust the sharpness of the le.
Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview.
Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option.
Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or millimeters, for
the front side and back side of a job.
Table 6-13 File settings for Scan to SharePoint
Feature Description
File Name Prex Set the default le name prex used for les to be saved.
File Name Default le name for the le to be saved.
Select the User editable check box to make this setting editable at the printer control panel.
File Name Suix Set the default le name suix used for les to be saved.
Quick Set scan settings and options for Scan to SharePoint 87
Table 6-13 File settings for Scan to SharePoint (continued)
Feature Description
Duplicate lename suix default [lename]_YYYYMMDDT
File Name Preview Enter a le name, and then click the Update Preview button.
File Numbering Format Select a le name format for when the job is divided into multiple les.
Add numbering when job has
just one le (ex. _1–1)
File Type Select the le format for the saved le.
High Compression (smaller le) Select this setting to compress the scanned le, which reduces the le size. However, the scanning
PDF encryption If the le type is PDF, then this option encrypts the output PDF le. A password must be specied as
Resolution Set the resolution for the le. Higher resolution images have more dots per inch (dpi), so they show
Quality and File Size Select the quality for the le. Higher-quality images require a larger le size than lower-quality images,
Color/Black Specify whether copies are to be printed in color, black and gray, or black only
Suppress blank pages If the Suppress blank pages option is enabled, blank pages will be ignored.
Create Multiple Files Select this setting to scan pages into separate les based on a predetermined maximum number of
Select this setting to add numbering to a le name when the job is only one le instead of multiple les.
Select the User editable check box to make this setting editable at the printer control panel.
process for a High compression le might take longer than for a Normal compression le.
part of the encryption. The same password must be used to open the le. The user will be prompted to
enter a password prior to scanning their job if one has not been set prior to starting the scan.
more detail. Lower resolution images have fewer dots per inch and show less detail, but the le size is
smaller.
and they take more time to send.
pages per le.
Set up Scan to USB Drive
Enable the Scan to USB feature, which allows you to scan directly to a USB ash drive.
Introduction
The printer has a feature that enables it to scan a document and save it to a USB ash drive. The feature is not
available until it has been congured through the HP Embedded Web Server (EWS).
Step one: Access the HP Embedded Web Server (EWS)
Open the EWS to start the setup process.
1. From the Home screen on the printer control panel, touch the Information icon , and then touch the
Ethernet icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
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Chapter 6 Scan
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