HP E47528 User Manual

User Guide

HP Color LaserJet Managed MFP E47528

www.hp.com/support/colorljE47528MFP

HP Color LaserJet Managed MFP E47528 User Guide

SUMMARY

This guide provides conguration, use, warranty, safety and environmental information.

Legal information

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 2, 2/2021

Trademark Credits

Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems

Incorporated.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

macOS is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

Google™ is a trademark of Google Inc.

Microsoft®, Windows®, and Windows Server® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Table of contents

1 Printer overview..........................................................................................................................................................................................1

Warning icons..........................................................................................................................................................................................1

Potential shock hazard..........................................................................................................................................................................2

Printer views ...........................................................................................................................................................................................3

Printer front view...........................................................................................................................................................................3

Printer back view...........................................................................................................................................................................3

Control-panel view........................................................................................................................................................................4

Printer specications .............................................................................................................................................................................7

Technical specications................................................................................................................................................................7

Supported operating systems.....................................................................................................................................................8

Printer dimensions..................................................................................................................................................................... 10

Power consumption................................................................................................................................................................... 11

Electrical specications ............................................................................................................................................................. 12

Acoustic emissions..................................................................................................................................................................... 12

Operating-environment range................................................................................................................................................. 12

Printer hardware setup and software installation......................................................................................................................... 13

2 Paper trays................................................................................................................................................................................................ 15

Load paper to Tray 1 (multipurpose tray)....................................................................................................................................... 15

Load Paper Tray 1 (multipurpose tray)................................................................................................................................... 15

Tray 1 paper orientation ........................................................................................................................................................... 17

Load paper to Tray 2........................................................................................................................................................................... 18

Load paper Tray 2 ......................................................................................................................................................................18

Tray 2 paper orientation ........................................................................................................................................................... 21

Use alternative letterhead mode............................................................................................................................................. 22

Load paper to Tray 3 (optional accessory)...................................................................................................................................... 22

Load paper Tray 3 ......................................................................................................................................................................22

Tray 3 paper orientation ........................................................................................................................................................... 24

Use alternative letterhead mode............................................................................................................................................. 26

Load and print envelopes...................................................................................................................................................................26

Print envelopes........................................................................................................................................................................... 26

Envelope orientation.................................................................................................................................................................. 27

Load and print labels.......................................................................................................................................................................... 27

Manually feed labels.................................................................................................................................................................. 28

Label orientation ........................................................................................................................................................................28

3 Supplies, accessories, and parts............................................................................................................................................................31

Order supplies, accessories, and parts ............................................................................................................................................31

Ordering....................................................................................................................................................................................... 31

Replace the toner cartridges............................................................................................................................................................. 31

iii

Toner cartridge information...................................................................................................................................................... 31

Remove and replace the toner cartridges.............................................................................................................................. 32

4 Print............................................................................................................................................................................................................ 37

Print tasks (Windows)......................................................................................................................................................................... 37

How to print (Windows)............................................................................................................................................................. 37

Automatically print on both sides (Windows) ........................................................................................................................ 38

Manually print on both sides (Windows) ................................................................................................................................ 38

Print multiple pages per sheet (Windows) .............................................................................................................................39

Select the paper type (Windows)............................................................................................................................................. 39

Additional print tasks................................................................................................................................................................. 40

Print tasks (macOS)............................................................................................................................................................................. 40

How to print (macOS)................................................................................................................................................................. 40

Automatically print on both sides (macOS)............................................................................................................................ 41

Manually print on both sides (macOS) .................................................................................................................................... 41

Print multiple pages per sheet (macOS)................................................................................................................................. 42

Select the paper type (macOS)................................................................................................................................................. 42

Additional print tasks................................................................................................................................................................. 42

Store print jobs on the printer to print later or print privately ..................................................................................................... 43

Introduction................................................................................................................................................................................. 43

Create a stored job (Windows) ................................................................................................................................................. 43

Create a stored job (macOS)..................................................................................................................................................... 44

Print a stored job........................................................................................................................................................................ 45

Delete a stored job ..................................................................................................................................................................... 45

Information sent to printer for Job Accounting purposes.................................................................................................... 46

Mobile printing..................................................................................................................................................................................... 46

Introduction................................................................................................................................................................................. 46

Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing .....................................................................................................................46

HP ePrint via email..................................................................................................................................................................... 47

AirPrint ......................................................................................................................................................................................... 48

Android embedded printing...................................................................................................................................................... 48

Print from a USB ash drive .............................................................................................................................................................. 48

Enable the USB port for printing.............................................................................................................................................. 49

Print USB documents................................................................................................................................................................. 49

Print using high-speed USB 2.0 port (wired) .................................................................................................................................. 50

Method one: Enable the high-speed USB 2.0 port from the printer control panel menus............................................ 50

Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected

printers only)............................................................................................................................................................................... 50

5 Copy ........................................................................................................................................................................................................... 53

Make a copy.......................................................................................................................................................................................... 53

Copy on both sides (duplex) .............................................................................................................................................................. 55

Additional copy tasks.......................................................................................................................................................................... 56

6 Scan............................................................................................................................................................................................................ 59

Set up Scan to Email........................................................................................................................................................................... 59

Introduction................................................................................................................................................................................. 59

Before you begin ........................................................................................................................................................................ 59

Step one: Access the HP Embedded Web Server (EWS)....................................................................................................... 60

Step two: Congure the Network Identication settings .....................................................................................................60

Step three: Congure the Send to Email feature................................................................................................................... 61

Step four: Congure the Quick Sets (optional)....................................................................................................................... 70

Step ve: Set up Send to Email to use Oice 365 Outlook (optional)................................................................................ 70

Set up Scan to Network Folder .........................................................................................................................................................73

Introduction................................................................................................................................................................................. 73

Before you begin ........................................................................................................................................................................ 73

Step one: Access the HP Embedded Web Server (EWS)....................................................................................................... 73

Step two: Set up Scan to Network Folder............................................................................................................................... 74

Set up Scan to SharePoint ................................................................................................................................................................. 83

Introduction................................................................................................................................................................................. 83

Before you begin ........................................................................................................................................................................ 83

Step one: Access the HP Embedded Web Server (EWS)....................................................................................................... 83

Step two: Enable Scan to SharePoint and create a Scan to SharePoint Quick Set........................................................... 84

Scan a le directly to a SharePoint site................................................................................................................................... 85

Quick Set scan settings and options for Scan to SharePoint .............................................................................................. 87

Set up Scan to USB Drive ................................................................................................................................................................... 88

Introduction................................................................................................................................................................................. 88

Step one: Access the HP Embedded Web Server (EWS)....................................................................................................... 88

Step two: Enable Scan to USB Drive........................................................................................................................................ 89

Step three: Congure the Quick Sets (optional)..................................................................................................................... 89

Default scan settings for Scan to USB Drive setup ............................................................................................................... 90

Default le settings for Save to USB setup ............................................................................................................................ 91

Scan to email........................................................................................................................................................................................ 92

Introduction................................................................................................................................................................................. 92

Scan to email............................................................................................................................................................................... 92

Scan to job storage............................................................................................................................................................................. 94

Introduction................................................................................................................................................................................. 94

Scan to job storage on the printer........................................................................................................................................... 94

Print from job storage on the printer...................................................................................................................................... 96

Scan to network folder....................................................................................................................................................................... 96

Introduction................................................................................................................................................................................. 97

Scan to network folder.............................................................................................................................................................. 97

Scan to SharePoint.............................................................................................................................................................................. 99

Introduction................................................................................................................................................................................. 99

Scan to SharePoint..................................................................................................................................................................... 99

Scan to USB drive ..............................................................................................................................................................................101

Introduction...............................................................................................................................................................................101

Scan to USB drive .....................................................................................................................................................................101

Use HP JetAdvantage business solutions .....................................................................................................................................103

Additional scan tasks........................................................................................................................................................................103

7 Fax............................................................................................................................................................................................................105

Set up fax............................................................................................................................................................................................105

Introduction...............................................................................................................................................................................105

Set up fax by using the printer control panel.......................................................................................................................105

Change fax congurations...............................................................................................................................................................106

Fax dialing settings ..................................................................................................................................................................106

General fax send settings ....................................................................................................................................................... 107

Fax receive settings..................................................................................................................................................................108

Send a fax...........................................................................................................................................................................................109

Create a fax printing schedule.........................................................................................................................................................111

Block incoming faxes........................................................................................................................................................................ 111

Create a list of blocked fax numbers.....................................................................................................................................111

Delete numbers from the list of blocked fax numbers ......................................................................................................112

Additional fax tasks...........................................................................................................................................................................112

8 Manage the printer ................................................................................................................................................................................ 113

Advanced conguration with the HP Embedded Web Server (EWS).........................................................................................113

Introduction...............................................................................................................................................................................113

How to access the HP Embedded Web Server (EWS).........................................................................................................114

HP Embedded Web Server features......................................................................................................................................114

Congure IP network settings.........................................................................................................................................................123

Printer sharing disclaimer.......................................................................................................................................................123

View or change network settings .......................................................................................................................................... 123

Rename the printer on a network .........................................................................................................................................123

Manually congure IPv4 TCP/IP parameters from the control panel...............................................................................124

Manually congure IPv6 TCP/IP parameters from the control panel...............................................................................124

Link speed and duplex settings .............................................................................................................................................125

Printer security features ..................................................................................................................................................................126

Introduction...............................................................................................................................................................................126

Security statements.................................................................................................................................................................126

Assign an administrator password........................................................................................................................................126

IP Security..................................................................................................................................................................................127

Encryption support: HP High Performance Secure Hard Disks.........................................................................................127

Lock the formatter...................................................................................................................................................................127

Energy-conservation settings.........................................................................................................................................................127

Set the sleep timer and congure the printer to use 1 watt or less of power................................................................127

Set the sleep schedule ............................................................................................................................................................128

Set the idle settings .................................................................................................................................................................128

HP Web Jetadmin.............................................................................................................................................................................. 129

Software and rmware updates .....................................................................................................................................................129

9 Solve problems.......................................................................................................................................................................................131

Control panel help system...............................................................................................................................................................131

Reset factory settings ......................................................................................................................................................................131

Introduction...............................................................................................................................................................................132

Method one: Reset factory settings from the printer control panel................................................................................132

Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only)........132

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS ..............................132

Printer does not pick up paper or misfeeds..................................................................................................................................133

Introduction...............................................................................................................................................................................133

The printer does not pick up paper .......................................................................................................................................133

The printer picks up multiple sheets of paper.....................................................................................................................136

The document feeder jams, skews, or picks up multiple sheets of paper......................................................................139

Clear paper jams................................................................................................................................................................................139

Paper jam locations .................................................................................................................................................................139

Auto-navigation for clearing paper jams..............................................................................................................................140

Experiencing frequent or recurring paper jams?.................................................................................................................140

31.13 jam error in the document feeder..............................................................................................................................140

13.B2.D1 jam error in tray 1...................................................................................................................................................144

13.B2.D2 jam error in tray 2...................................................................................................................................................147

13.A3 jam error in tray 3.........................................................................................................................................................150

13.B2 jam error in rear door................................................................................................................................................... 153

13.B4, 13.B5 jam error in fuser input ...................................................................................................................................156

13.B9 jam error in fuser output............................................................................................................................................. 158

13.D1, 13.D3 jam error in the duplexer................................................................................................................................159

13.E1 jam error in the output bin ..........................................................................................................................................161

Resolving color print quality problems..........................................................................................................................................161

Introduction...............................................................................................................................................................................162

Troubleshoot print quality ......................................................................................................................................................162

Improve copy image quality ............................................................................................................................................................175

Check the scanner glass for dirt and smudges ...................................................................................................................175

Calibrate the scanner...............................................................................................................................................................176

Check the paper settings ........................................................................................................................................................177

Check the image-adjustment settings .................................................................................................................................177

Optimize copy quality for text or pictures............................................................................................................................178

Edge-to-edge copying.............................................................................................................................................................178

Improve scan image quality.............................................................................................................................................................178

Check the scanner glass for dirt and smudges ...................................................................................................................178

Check the resolution settings.................................................................................................................................................180

Check the color settings.......................................................................................................................................................... 180

Check the image-adjustment settings .................................................................................................................................181

Optimize scan quality for text or pictures ............................................................................................................................181

Check the output-quality settings......................................................................................................................................... 182

Improve fax image quality...............................................................................................................................................................182

Check the scanner glass for dirt and smudges ...................................................................................................................182

Check the send-fax resolution settings................................................................................................................................184

Check the image-adjustment settings .................................................................................................................................185

Optimize fax quality for text or pictures...............................................................................................................................185

Check the error-correction setting ........................................................................................................................................185

Check the t-to-page setting .................................................................................................................................................186

Send to a dierent fax machine.............................................................................................................................................186

Check the sender's fax machine ............................................................................................................................................186

Solve wired network problems .......................................................................................................................................................186

vii

Solve wireless network problems...................................................................................................................................................187

Solve fax problems ...........................................................................................................................................................................187

Checklist for solving fax problems.........................................................................................................................................187

General fax problems..............................................................................................................................................................189

Appendix A Service and support.............................................................................................................................................................191

HP limited warranty statement.......................................................................................................................................................191

UK, Ireland, and Malta..............................................................................................................................................................192

Austria, Belgium, Germany, and Luxemburg .......................................................................................................................192

Belgium, France, and Luxemburg..........................................................................................................................................193

Italy.............................................................................................................................................................................................194

Spain........................................................................................................................................................................................... 194

Denmark ....................................................................................................................................................................................195

Norway.......................................................................................................................................................................................195

Sweden ......................................................................................................................................................................................195

Portugal .....................................................................................................................................................................................196

Greece and Cyprus ...................................................................................................................................................................196

Hungary .....................................................................................................................................................................................196

Czech Republic.......................................................................................................................................................................... 197

Slovakia......................................................................................................................................................................................197

Poland ........................................................................................................................................................................................ 197

Bulgaria......................................................................................................................................................................................198

Romania..................................................................................................................................................................................... 198

Belgium and the Netherlands ................................................................................................................................................198

Finland........................................................................................................................................................................................199

Slovenia......................................................................................................................................................................................199

Croatia........................................................................................................................................................................................199

Latvia..........................................................................................................................................................................................199

Lithuania ....................................................................................................................................................................................200

Estonia .......................................................................................................................................................................................200

HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement.................................................200

Long life consumable and maintenance kit limited warranty statement ................................................................................201

HP policy on non-HP supplies.........................................................................................................................................................201

HP anticounterfeit Web site.............................................................................................................................................................201

Data stored on the toner cartridge................................................................................................................................................. 202

End User License Agreement.......................................................................................................................................................... 202

Customer self-repair warranty service..........................................................................................................................................206

Customer support.............................................................................................................................................................................206

Appendix B Environmental product stewardship program................................................................................................................207

Protecting the environment ............................................................................................................................................................207

Ozone production..............................................................................................................................................................................207

Power consumption..........................................................................................................................................................................207

Toner consumption...........................................................................................................................................................................207

Paper use............................................................................................................................................................................................207

viii

Plastics................................................................................................................................................................................................208

HP LaserJet print supplies ...............................................................................................................................................................208

Paper...................................................................................................................................................................................................208

Material restrictions..........................................................................................................................................................................208

Battery information ..........................................................................................................................................................................208

Disposal of waste equipment by users (EU, UK, and India)........................................................................................................209

Electronic hardware recycling .........................................................................................................................................................209

Brazil hardware recycling information........................................................................................................................................... 209

Chemical substances........................................................................................................................................................................209

Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant

Statutory Requirements...................................................................................................................................................................210

SEPA Ecolabel User Information (China)........................................................................................................................................210

The regulation of the implementation on China energy label for printer, fax, and copier.....................................................210

Restriction on Hazardous Substances statement (India)............................................................................................................210

WEEE (Turkey).................................................................................................................................................................................... 210

Substances Table (China) .................................................................................................................................................................211

Material Safety Data Sheet (MSDS)................................................................................................................................................ 211

EPEAT ..................................................................................................................................................................................................211

Substances Table (Taiwan)...............................................................................................................................................................212

For more information.......................................................................................................................................................................212

Appendix C Regulatory information.......................................................................................................................................................213

Regulatory statements ....................................................................................................................................................................213

Regulatory model identication numbers............................................................................................................................213

European Union & United Kingdom Regulatory Notice...................................................................................................... 213

FCC regulations ......................................................................................................................................................................... 214

Canada - Industry Canada ICES-003 Compliance Statement ...........................................................................................214

VCCI statement (Japan)............................................................................................................................................................214

EMC statement (Korea)............................................................................................................................................................214

EMC statement (China)............................................................................................................................................................214

Power cord instructions...........................................................................................................................................................214

Power cord statement (Japan)...............................................................................................................................................215

Laser safety...............................................................................................................................................................................215

Laser statement for Finland...................................................................................................................................................215

Nordic Statements (Denmark, Finland, Norway, Sweden).................................................................................................216

GS statement (Germany).........................................................................................................................................................216

Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)....................................................................217

EMI statement (Taiwan)...........................................................................................................................................................218

Product stability........................................................................................................................................................................218

Telecom (fax) statements................................................................................................................................................................ 218

Fax Cord Statement .................................................................................................................................................................218

EU and UK Statement for Telecom Operation......................................................................................................................218

Brazil (Portugueses) ................................................................................................................................................................218

New Zealand Telecom Statements........................................................................................................................................218

Additional FCC statement for telecom products (US)......................................................................................................... 219

Telephone Consumer Protection Act (US) ............................................................................................................................219

Industry Canada CS-03 requirements ..................................................................................................................................219

Japan Telecom Mark.................................................................................................................................................................220

Belarus....................................................................................................................................................................................... 221

Index.............................................................................................................................................................................................................223

Printer overview1

Review the location of features on the printer, the physical and technical specications of the printer, and where to locate setup information.

The following information is correct at the time of publication. For current information, see http://www.hp.com/

support/colorljE47528MFP

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

Warning icons

Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.

● Caution: Electric shock

● Caution: Hot surface

● Caution: Keep body parts away from moving parts

Printer overview

● Caution: Sharp edge in close proximity

● Warning

Potential shock hazard

Review this important safety information.

● Read and understand these safety statements to avoid an electrical shock hazard.

● Always follow basic safety precautions when using this product to reduce risk of injury from re or electric

shock.

● Read and understand all instructions in the user guide.

● Observe all warnings and instructions marked on the product.

● Use only a grounded electrical outlet when connecting the product to a power source. If you do not know

whether the outlet is grounded, check with a qualied electrician.

● Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.

● Unplug this product from wall outlets before cleaning.

● Do not install or use this product near water or when you are wet.

● Install the product securely on a stable surface.

● Install the product in a protected location where no one can step on or trip over the power cord.

Chapter 1 Printer overview

Printer views

Identify certain parts of the printer and the control panel.

Printer front view

Identify the parts on the front of the printer.

Figure 1-1 Printer front view

Number Description

1 Document feeder

2 Regulatory label (inside the front door)

3 Tray 2

4 Tray 1

5 Power on/o button

6 Front door (provides toner cartridge access)

7 Output bin extension

8 Output bin

9 Easy-access USB port (for printing and scanning without a computer)

10 Touchscreen control panel (tilts up for easier viewing)

11 Scanner

Printer back view

Identify the parts on the back of the printer.

Printer views

Figure 1-2 Printer rear view

Number Description

1 Front door release button

2 Fax ports cover

NOTE: The fax ports are behind the cover.

3 USB port for job storage or connecting accessories

4 USB port for direct connection to a computer

5 Ethernet port

6 Power connection

7 Rear door (provides access for clearing jams)

Control-panel view

Use the touchscreen control panel to obtain printer and job status information, and to congure the printer.

NOTE: Tilt the control panel for easier viewing.

NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.

4 Chapter 1 Printer overview

Figure 1-3 Printer control panel

Reset Sign In

Copy Scan

Number Item Description

1 Reset button Select the Reset button to clear changes, release the printer

2 Sign In or Sign Out button Select the Sign In button to open the Sign In screen.

Information button Select the Information button to access a screen that

from a paused state, display hidden errors, and restore the default settings (including the language and keyboard layout).

Select the Sign Out button to sign out of the printer. The printer restores all options to the default settings.

NOTE: This button displays only if the administrator has

congured the printer to require permission for access to features.

provides access to several types of printer information. Select the buttons at the bottom of the screen for the following information:

● Display Language: Change the language setting for the

current user session.

● Sleep Mode: Place the printer into sleep mode.

● Wi-Fi Direct: View information for how to connect

directly to the printer using a phone, tablet, or other device with Wi-Fi. (Wireless features available with optional wireless accessories installed.)

● Wireless: View or change wireless connection settings.

(Wireless features available with optional wireless accessories installed.)

● Ethernet: View or change Ethernet connection settings.

● HP Web Services: View information to connect and print

to the printer using HP Web Services (ePrint).

Control-panel view 5

Number Item Description

5 Copy button Touch the Copy button to start a copy job.

6 Number of copies eld Touch the eld to adjust the number of copies to be printed.

7 Applications area Select any of the icons to open the application. Swipe the

8 Home-screen page indicator Indicates the number of pages on the Home screen or in an

Help button Select the Help button to open the embedded help

How to use the touchscreen control panel

Perform the following actions to use the printer touchscreen control panel.

Table 1-1

Action Description Example

Touchscreen control panel actions

system.

The system provides a list of help topics or information about a topic when using the Home screen, an app, an option, or a feature.

screen sideways to access more applications.

NOTE: The available applications vary by printer. The

administrator can congure which applications appear and the order in which they appear.

application. The current page is highlighted. Swipe the screen sideways to scroll between pages.

Touch Touch an item on the screen to select that item

or open that menu. Also, when scrolling through menus, briey touch the screen to stop the scrolling.

Swipe Touch the screen and then move your nger

horizontally to scroll the screen sideways.

Scroll Touch the screen and then move your nger

vertically to scroll the screen up and down. When scrolling through menus, briey touch the screen to stop the scrolling.

Touch the Settings icon to open the Settings app.

Swipe until the Settings app displays.

Scroll through the Settings app.

6 Chapter 1 Printer overview

Table 1-1 Touchscreen control panel actions (continued)

Action Description Example

Printer specications

Determine the specications for your printer model.

Technical specications

Review the technical specications for the printer.

Product numbers for each model

● E47528f - #3QA75A

Table 1-2

Paper handling features E47528f

Tray 1 (50-sheet capacity)

Tray 2 (250-sheet capacity)

Optional 550-sheet accessory tray Optional

Automatic duplex printing

Table 1-3 Connectivity specications

Connectivity features E47528f

10/100/1000 Ethernet LAN connection with IPv4 and IPv6

Hi-Speed USB 2.0

Walk-up USB port

HP Jetdirect LAN accessory Optional

HP Jetdirect 3100w accessory for Wi-Fi, BLE, NFC, and proximity badge reading Optional

Paper handling specications

Table 1-4 Print specications

Print features E47528f

Prints up to 27 pages per minute (ppm) on A4, and up to 29 ppm on letter-sized paper.

Printer specications 7

Table 1-4 Print specications (continued)

Print features E47528f

Job storage and private printing

Table 1-5 Copy and scan specications

Copy and scan features E47528f

Copy speed color single-sided: 27 cpm A4, 28 cpm letter

Copy speed color duplex: 24 cpm A4, 25 cpm letter

Scan speed single-sided A4: Up to 29 ppm/46 ipm (Black & White), up to 20 ppm/35 ipm (Color)

Scan speed single-sided Letter: Up to 31 ppm/49 ipm (Black & White), up to 21 ppm/37 ipm (Color)

NOTE: Copy and scan speeds are subject to change.

50-page document feeder with dual-head scanning for single-pass duplex copying and scanning

Scan to E-mail, Scan to USB, and Scan to Network Folder options

Table 1-6 Other specications

Other features E47528f

2 GB base memory

16 GB embedded Multi-Media Controller (eMMC)

Color touchscreen control panel

Fax features

HP Trusted Platform Module for encrypting all data that passes through the printer

HP Accessibility Kit Optional

HP Accessibility Assistant Optional

HP USB Universal Card Reader Optional

HP LEGIC Card Reader Optional

Supported operating systems

Use the following information to ensure printer compatibility with your computer operating system.

Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.

UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.

The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for macOS, and to the software installer.

Chapter 1 Printer overview

Windows: Download HP Easy Start from 123.hp.com to install the HP print driver. Or, go to the printer-support website for this printer: http://www.hp.com/support/colorljE47528MFP to download the print driver or the software installer to install the HP print driver.

macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com or from the Printer Support page, and then use HP Easy Start to install the HP print driver.

1. Go to 123.hp.com.

2. Follow the steps provided to download the printer software.

Table 1-7 Supported operating systems and print drivers

Operating system Print driver (for Windows, or the installer on the web for macOS)

Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is installed for this operating system as part of

Windows 8.1, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver is installed for this operating system as part of

Windows 10, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver is installed for this operating system as part of

Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support

Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support

Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support

Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support

Windows Server 2019, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support

macOS 10.13 High Sierra, macOS 10.14 Mojave, macOS 10.15 Catalina

the software installation.

the software installation. For server-client installations, load the print driver on the client prior to connecting to the server.

website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.

Download HP Easy Start from 123.hp.com, and then use it to install the print driver.

NOTE: Supported operating systems can change.

NOTE: For a current list of supported operating systems and HP’s all-inclusive help for the printer, go to http:// www.hp.com/support/colorljE47528MFP.

NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click Specications.

Table 1-8

Windows macOS

● Internet connection

● Dedicated USB 1.1 or 2.0 connection or a network connection

● 2 GB of available hard-disk space

Minimum system requirements

● Internet connection

● Dedicated USB 1.1 or 2.0 connection or a network connection

● 1.5 GB of available hard-disk space

Supported operating systems 9

Table 1-8 Minimum system requirements

Windows macOS

● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)

NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is less

than 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driveronly web packs downloaded from not install this service.

To uninstall the service, open the Control Panel, select Programs or Programs and Features, and then select Add/Remove Programs or Uninstall a Program to remove the service. The le name is HPSmartDeviceAgentBase.

Printer dimensions

Make sure your printer environment is large enough to accommodate the printer.

Figure 1-4 Dimensions for the E47528f model

www.hp.com for the printer and installed through the Add Printer wizard do

Table 1-9

Measurement Printer fully closed Printer fully opened

1. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)

2. Height 399.8 mm (15.74 in) 656 mm (25.83 in)

3. Depth 472 mm (18.59 in) 1038 mm (40.9 in)

Weight (with cartridges) 23.3 kg (51.37 lb) 23.3 kg (51.37 lb)

Dimensions for the E47528f model

10 Chapter 1 Printer overview

Table 1-10 Dimensions for the optional 550-sheet tray

Measurement Tray fully closed Tray fully opened

1. Width 412 mm (16.2 in) 412 mm (16.2 in)

2. Height 132 mm (5.2 in) 132 mm (5.2 in)

3. Depth 453 mm (17.8 in) 655 mm (25.8 in)

Weight 5.2 kg (11.5 lb) 5.2 kg (11.5 lb)

Figure 1-5 Dimensions for the printer with the optional 550-sheet tray

Table 1-11 Dimensions for the printer with the optional 550-sheet tray

Measurement Printer fully closed Printer fully opened

1. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)

2. Height 531.8 mm (20.93 in) 788 mm (31.02 in)

3. Depth 472.3 mm (18.59 in) 1038 mm (40.9 in)

Weight (with cartridges) 28.5 kg (62.83 lb) 28.5 kg (62.83 lb)

Power consumption

Review the power consumption for each printer status or function.

Table 1-12

Printing Ready Sleep Auto-O/Manual-On Manual O

581 W 21.9 W 1.0 W 0.08 W 0.08 W

Power consumption (average, in watts)

Power consumption 11

Electrical specications

Review the electrical specications for the printer.

NOTE: Power requirements are based on the country/region where the printer is sold. The values in the

following table are subject to change.

CAUTION: Do not convert operating voltages. This can damage the printer and void the printer warranty.

Table 1-13 Recommended voltage

Specication 110-volt models 220-volt models

Power requirements (Volts)

110 to 127 volts (± 10%)

220 to 240 volts (± 10%)

Power reported is highest value measured for all printer models using standard voltages.

Acoustic emissions

Review the acoustic emissions, including sound power level and sound pressure level.

Table 1-14 Sound power level

Acoustics: Sound power level (pages per minute (ppm)) Declared per ISO 9296

Printing (27 ppm)

Scanning

Ready

Table 1-15 Sound pressure level

Acoustics: Sound pressure level (pages per minute (ppm)) Declared per ISO 9296

Printing (27 ppm)

Scanning

Ready

60 Hz (± 3 Hz)

wAD = 6.1 Bels(A)

wAD = 6.0 Bels(A)

wAD = 3.6 Bels(A)

pAm = 49 dB(A)

pAm = 46 dB(A)

pAm = 20 dB(A)

50/60 Hz (± 3 Hz)

Operating-environment range

In order to operate properly, the printer must be in an environment that meets certain specications.

Table 1-16

Environment Recommended Storage

Temperature 15° to 27°C (59° to 80.6°F) 10° to 32.5°C (50° to 90.5°F)

Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH

12 Chapter 1 Printer overview

Operating-environment specications

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the web.

Go to http://www.hp.com/support/colorljE47528MFP for HP's all-inclusive help for the printer, which includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

● Find instructions about how to use the Microsoft Add Printer tool

Printer hardware setup and software installation 13

14 Chapter 1 Printer overview

Introduction

Paper trays2

Discover how to load and use the paper trays, including how to load special items such as envelopes and labels.

The following information is correct at the time of publication. For current information, see http://www.hp.com/

support/colorljE47528MFP.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

Join support forums

●

● Find warranty and regulatory information

Use caution when loading the paper trays.

CAUTION: Do not extend more than one paper tray at a time.

Do not use paper tray as a step.

All trays must be closed while moving the printer.

Keep hands out of paper trays or drawers when closing.

Load paper to Tray 1 (multipurpose tray)

The following information describes how to load paper into Tray 1.

Load Paper Tray 1 (multipurpose tray)

Follow these steps to load paper in Tray 1.

This tray holds up to 50 sheets of 75 g/m2 (20 lb) paper.

CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

Paper trays

1. Open Tray 1 by grasping the handles on the left and right side of the tray and pulling down.

2. Slide out the tray extension.

3. Press down on the tab on the right paper guide, and then spread the paper guides to the correct size.

16 Chapter 2 Paper trays

4. Load the paper into the tray. Make sure that the paper ts under the tabs and below the maximum height

indicators.

For information on how to orient the paper, see Tray 1 paper orientation on page 17.

5. At the computer, begin the printing process from the software application. Make sure that the driver is set to

the correct paper type and size for the paper being printed from the tray.

Tray 1 paper orientation

When using paper that requires a specic orientation, load it according to the information in the following table.

Table 2-1

Paper type Output How to load paper

Letterhead or preprinted 1-sided printing Face-up

Tray 1 paper orientation

Top edge leading into the printer

Letterhead or preprinted 2-sided printing Face-down

Top edge away from the printer

Tray 1 paper orientation 17

Table 2-1 Tray 1 paper orientation (continued)

Paper type Output How to load paper

Pre-punched 1-sided or 2-sided printing Face-up

Holes toward the left side of the printer

Load paper to Tray 2

Review the following information about loading paper to Tray 2.

Load paper Tray 2

Follow these steps to load paper in Tray 2.

This tray holds up to 250 sheets of 75 g/m2 (20 lb) paper.

NOTE: The tray paper guides might be locked before use and might not be adjustable.

Chapter 2 Paper trays

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