HP E45028 User Manual
User Guide
HP Color LaserJet Managed E45028
www.hp.com/support/colorljE45028
HP Color LaserJet Managed E45028 User
Guide
SUMMARY
This guide provides conguration, use, warranty, safety and environmental information.
Legal information
Copyright and License
© Copyright 2021 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Edition 2, 2/2021
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Table of contents
1 Printer overview..........................................................................................................................................................................................1
Warning icons..........................................................................................................................................................................................1
Potential shock hazard..........................................................................................................................................................................2
Printer views ...........................................................................................................................................................................................3
Printer front view...........................................................................................................................................................................3
Printer back view...........................................................................................................................................................................3
Control panel view.........................................................................................................................................................................4
Printer specications .............................................................................................................................................................................7
Technical specications................................................................................................................................................................7
Supported operating systems.....................................................................................................................................................8
Printer dimensions........................................................................................................................................................................9
Power consumption................................................................................................................................................................... 11
Electrical specications ............................................................................................................................................................. 11
Acoustic emissions..................................................................................................................................................................... 11
Operating-environment range................................................................................................................................................. 12
Printer hardware setup and software installation......................................................................................................................... 12
2 Paper trays................................................................................................................................................................................................ 13
Load paper to Tray 1 (multipurpose tray)....................................................................................................................................... 13
Load Paper Tray 1 (multipurpose tray)................................................................................................................................... 13
Tray 1 paper orientation ........................................................................................................................................................... 15
Load paper to Tray 2........................................................................................................................................................................... 16
Load paper Tray 2 ......................................................................................................................................................................16
Tray 2 paper orientation ........................................................................................................................................................... 19
Use alternative letterhead mode............................................................................................................................................. 20
Load paper to Tray 3 (optional accessory)...................................................................................................................................... 20
Load paper Tray 3 ......................................................................................................................................................................20
Tray 3 paper orientation ........................................................................................................................................................... 22
Use alternative letterhead mode............................................................................................................................................. 24
Load and print envelopes...................................................................................................................................................................24
Print envelopes........................................................................................................................................................................... 24
Envelope orientation.................................................................................................................................................................. 25
Load and print labels.......................................................................................................................................................................... 25
Manually feed labels.................................................................................................................................................................. 26
Label orientation ........................................................................................................................................................................26
3 Supplies, accessories, and parts............................................................................................................................................................29
Order supplies, accessories, and parts ............................................................................................................................................29
Ordering....................................................................................................................................................................................... 29
Replace the toner cartridges............................................................................................................................................................. 29
iii
Toner cartridge information...................................................................................................................................................... 29
Remove and replace the toner cartridges.............................................................................................................................. 30
4 Print............................................................................................................................................................................................................ 35
Print tasks (Windows)......................................................................................................................................................................... 35
How to print (Windows)............................................................................................................................................................. 35
Automatically print on both sides (Windows) ........................................................................................................................ 36
Manually print on both sides (Windows) ................................................................................................................................ 36
Print multiple pages per sheet (Windows) .............................................................................................................................37
Select the paper type (Windows)............................................................................................................................................. 37
Additional print tasks................................................................................................................................................................. 38
Print tasks (macOS)............................................................................................................................................................................. 38
How to print (macOS)................................................................................................................................................................. 38
Automatically print on both sides (macOS)............................................................................................................................ 39
Manually print on both sides (macOS) .................................................................................................................................... 39
Print multiple pages per sheet (macOS)................................................................................................................................. 40
Select the paper type (macOS)................................................................................................................................................. 40
Additional print tasks................................................................................................................................................................. 40
Store print jobs on the printer to print later or print privately ..................................................................................................... 41
Introduction................................................................................................................................................................................. 41
Create a stored job (Windows) ................................................................................................................................................. 41
Create a stored job (macOS)..................................................................................................................................................... 42
Print a stored job........................................................................................................................................................................ 43
Delete a stored job ..................................................................................................................................................................... 43
Information sent to printer for Job Accounting purposes.................................................................................................... 44
Mobile printing..................................................................................................................................................................................... 44
Introduction................................................................................................................................................................................. 44
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing .....................................................................................................................44
HP ePrint via email..................................................................................................................................................................... 45
AirPrint ......................................................................................................................................................................................... 46
Android embedded printing...................................................................................................................................................... 46
Print from a USB ash drive .............................................................................................................................................................. 46
Enable the USB port for printing.............................................................................................................................................. 47
Print USB documents (keypad control panel)........................................................................................................................ 48
Print using high-speed USB 2.0 port (wired) .................................................................................................................................. 48
Method one: Enable the high-speed USB 2.0 port from the printer control panel menus............................................ 48
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected
printers only)............................................................................................................................................................................... 48
5 Manage the printer .................................................................................................................................................................................. 51
Advanced conguration with the HP Embedded Web Server (EWS)........................................................................................... 51
Introduction................................................................................................................................................................................. 51
How to access the HP Embedded Web Server (EWS)........................................................................................................... 52
HP Embedded Web Server features........................................................................................................................................ 52
Congure IP network settings........................................................................................................................................................... 59
Printer sharing disclaimer......................................................................................................................................................... 59
View or change network settings ............................................................................................................................................ 59
iv
Rename the printer on a network ........................................................................................................................................... 59
Manually congure IPv4 TCP/IP parameters from the control panel................................................................................. 60
Manually congure IPv6 TCP/IP parameters from the control panel................................................................................. 60
Link speed and duplex settings ............................................................................................................................................... 61
Printer security features ....................................................................................................................................................................62
Introduction................................................................................................................................................................................. 62
Security statements................................................................................................................................................................... 62
Assign an administrator password.......................................................................................................................................... 62
IP Security.................................................................................................................................................................................... 63
Encryption support: HP High Performance Secure Hard Disks........................................................................................... 63
Lock the formatter..................................................................................................................................................................... 63
Energy-conservation settings........................................................................................................................................................... 63
Set the sleep timer and congure the printer to use 1 watt or less of power.................................................................. 63
Set the sleep schedule ..............................................................................................................................................................64
Set the idle settings ...................................................................................................................................................................64
HP Web Jetadmin................................................................................................................................................................................ 65
Software and rmware updates ....................................................................................................................................................... 65
6 Solve problems......................................................................................................................................................................................... 67
Control panel help system................................................................................................................................................................. 67
Reset factory settings ........................................................................................................................................................................68
Introduction................................................................................................................................................................................. 68
Method one: Reset factory settings from the printer control panel.................................................................................. 68
Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only).......... 69
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS ................................ 69
Printer does not pick up paper or misfeeds.................................................................................................................................... 69
Introduction................................................................................................................................................................................. 70
The printer does not pick up paper .........................................................................................................................................70
The printer picks up multiple sheets of paper....................................................................................................................... 73
Clear paper jams.................................................................................................................................................................................. 76
Paper jam locations ................................................................................................................................................................... 76
Auto-navigation for clearing paper jams................................................................................................................................ 76
Experiencing frequent or recurring paper jams?................................................................................................................... 76
13.B2.D1 jam error in tray 1..................................................................................................................................................... 77
13.B2.D2 jam error in tray 2..................................................................................................................................................... 80
13.A3 jam error in tray 3........................................................................................................................................................... 82
13.B4, 13.B5 jam error in fuser input ..................................................................................................................................... 85
13.B9 jam error in fuser output............................................................................................................................................... 87
13.D1, 13.D3 jam error in the duplexer.................................................................................................................................. 89
13.E1 jam error in the output bin ............................................................................................................................................91
Resolving color print quality problems............................................................................................................................................ 91
Introduction................................................................................................................................................................................. 91
Troubleshoot print quality ........................................................................................................................................................ 92
Solve wired network problems .......................................................................................................................................................104
Solve wireless network problems...................................................................................................................................................104
v
Appendix A Service and support.............................................................................................................................................................105
HP limited warranty statement.......................................................................................................................................................105
UK, Ireland, and Malta..............................................................................................................................................................106
Austria, Belgium, Germany, and Luxemburg .......................................................................................................................106
Belgium, France, and Luxemburg..........................................................................................................................................107
Italy.............................................................................................................................................................................................108
Spain........................................................................................................................................................................................... 108
Denmark ....................................................................................................................................................................................109
Norway.......................................................................................................................................................................................109
Sweden ......................................................................................................................................................................................109
Portugal .....................................................................................................................................................................................110
Greece and Cyprus ...................................................................................................................................................................110
Hungary .....................................................................................................................................................................................110
Czech Republic.......................................................................................................................................................................... 111
Slovakia......................................................................................................................................................................................111
Poland ........................................................................................................................................................................................ 111
Bulgaria......................................................................................................................................................................................112
Romania..................................................................................................................................................................................... 112
Belgium and the Netherlands ................................................................................................................................................112
Finland........................................................................................................................................................................................113
Slovenia......................................................................................................................................................................................113
Croatia........................................................................................................................................................................................113
Latvia..........................................................................................................................................................................................113
Lithuania ....................................................................................................................................................................................114
Estonia .......................................................................................................................................................................................114
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement.................................................114
Long life consumable and maintenance kit limited warranty statement ................................................................................115
HP policy on non-HP supplies.........................................................................................................................................................115
HP anticounterfeit Web site.............................................................................................................................................................115
Data stored on the toner cartridge................................................................................................................................................. 116
End User License Agreement.......................................................................................................................................................... 116
Customer self-repair warranty service..........................................................................................................................................120
Customer support.............................................................................................................................................................................120
Appendix B Environmental product stewardship program................................................................................................................121
Protecting the environment ............................................................................................................................................................121
Ozone production..............................................................................................................................................................................121
Power consumption..........................................................................................................................................................................121
Toner consumption...........................................................................................................................................................................121
Paper use............................................................................................................................................................................................121
Plastics................................................................................................................................................................................................122
HP LaserJet print supplies ...............................................................................................................................................................122
Paper...................................................................................................................................................................................................122
Material restrictions..........................................................................................................................................................................122
vi
Battery information ..........................................................................................................................................................................122
Disposal of waste equipment by users (EU, UK, and India)........................................................................................................123
Electronic hardware recycling .........................................................................................................................................................123
Brazil hardware recycling information........................................................................................................................................... 123
Chemical substances........................................................................................................................................................................123
Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant
Statutory Requirements...................................................................................................................................................................124
SEPA Ecolabel User Information (China)........................................................................................................................................124
The regulation of the implementation on China energy label for printer, fax, and copier.....................................................124
Restriction on Hazardous Substances statement (India)............................................................................................................124
WEEE (Turkey).................................................................................................................................................................................... 124
Substances Table (China) .................................................................................................................................................................125
Material Safety Data Sheet (MSDS)................................................................................................................................................ 125
EPEAT ..................................................................................................................................................................................................125
Substances Table (Taiwan)...............................................................................................................................................................126
For more information.......................................................................................................................................................................126
Appendix C Regulatory information.......................................................................................................................................................127
Regulatory statements ....................................................................................................................................................................127
Regulatory model identication numbers............................................................................................................................127
European Union & United Kingdom Regulatory Notice...................................................................................................... 127
FCC regulations ......................................................................................................................................................................... 128
Canada - Industry Canada ICES-003 Compliance Statement ...........................................................................................128
VCCI statement (Japan)............................................................................................................................................................128
EMC statement (Korea)............................................................................................................................................................128
EMC statement (China)............................................................................................................................................................128
Power cord instructions...........................................................................................................................................................128
Power cord statement (Japan)...............................................................................................................................................129
Laser safety...............................................................................................................................................................................129
Laser statement for Finland...................................................................................................................................................129
Nordic Statements (Denmark, Finland, Norway, Sweden).................................................................................................130
GS statement (Germany).........................................................................................................................................................130
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)....................................................................131
EMI statement (Taiwan)...........................................................................................................................................................132
Product stability........................................................................................................................................................................132
Index.............................................................................................................................................................................................................133
vii
viii
Printer overview1
Review the location of features on the printer, the physical and technical specications of the printer, and where
to locate setup information.
The following information is correct at the time of publication. For current information, see http://www.hp.com/
support/colorljE45028
For more information:
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
Warning icons
Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.
● Caution: Electric shock
● Caution: Hot surface
● Caution: Keep body parts away from moving parts
Printer overview
1
● Caution: Sharp edge in close proximity
● Warning
Potential shock hazard
Review this important safety information.
● Read and understand these safety statements to avoid an electrical shock hazard.
● Always follow basic safety precautions when using this product to reduce risk of injury from re or electric
shock.
● Read and understand all instructions in the user guide.
● Observe all warnings and instructions marked on the product.
● Use only a grounded electrical outlet when connecting the product to a power source. If you do not know
whether the outlet is grounded, check with a qualied electrician.
● Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.
● Unplug this product from wall outlets before cleaning.
● Do not install or use this product near water or when you are wet.
● Install the product securely on a stable surface.
● Install the product in a protected location where no one can step on or trip over the power cord.
Chapter 1 Printer overview
2
Printer views
6
5
3
8
7
9
2
4
1
Identify certain parts of the printer and the control panel.
Printer front view
Identify the parts on the front of the printer.
Figure 1-1 Printer front view
Number Description
1 Output bin
2 2.7-in color non-touch control panel with 10-key keypad
3 Power on/o button
4 Regulatory label (inside the front door)
5 Tray 2
6 Tray 1
7 Front door (provides toner cartridge access)
8 Output bin extension
9 Easy-access USB port for printing without a computer
Printer back view
Identify the parts on the back of the printer.
Printer views
3
Figure 1-2 Printer rear view
5
6
1
2
4
3
Number Description
1 Front door release button
2 USB port for job storage or connecting accessories
3 USB port for direct connection to a computer
4 Ethernet port
5 Power connection
6 Duplexer rear access door
Control panel view
Identify the buttons and lights on the printer control panel.
4 Chapter 1 Printer overview
Figure 1-3 Control panel view
1
2
3
4
5
6
7
8
9
10
11
12
15
18
19
14
13
16
17
Item Control Description
1 Reset button Select the Reset button to clear changes, release the printer from a
2 Sign In or Sign Out button Select the Sign In button to open the Sign In screen.
3 Applications area Select any of the icons to open the application. Scroll the screen
paused state, display hidden errors, and restore the default settings
(including the language and keyboard layout).
Select the Sign Out button to sign out of the printer. The printer
restores all options to the default settings.
sideways to access more applications.
NOTE: The available applications vary by printer. The administrator
can congure which applications appear and the order in which they
appear.
4
Home button Select the Home button to return to the Home screen.
Control panel view 5
Item Control Description
5
6
7
8 Up arrow button Navigates to the previous item or widget in the list, or increases the
9
Information button Select the Information button to access a screen that provides
access to several types of printer information. Select the buttons at the
bottom of the screen for the following information:
● Display Language: Change the language setting for the current
user session.
● Sleep Mode: Place the printer into sleep mode.
● Wi-Fi Direct: View information for how to connect directly to the
printer using a phone, tablet, or other device with Wi-Fi. (Wireless
features available with optional wireless accessories installed.)
● Wireless: View or change wireless connection settings. (Wireless
features available with optional wireless accessories installed.)
● Ethernet: View or change Ethernet connection settings.
● HP Web Services: View information to connect and print to the
printer using HP Web Services (ePrint).
Help button
Back button
Message Center button
Provides a list of help topics or information about a topic when using
the Home screen, an app, an option, or a feature
Backs up one level in the menu tree
value of numeric items
Displays the Message Center
10
11 OK button Accepts the selected value for an item, activates a focused button,
12
13
14 Down arrow button Navigates to the next item or widget in the list, or decreases the value
15
16
17 Sign In or Sign Out button Press the Sign In button to open the Sign In screen.
18 Numeric keypad Enters numeric values
19 Home-screen page indicator Indicates the number of pages on the Home screen or Home screen
Left arrow button
Right arrow button
Start button
Cancel button
Clear button
Navigates to the previous item, widget, or level in a menu tree (but
does not exit the app), or decreases the value of numeric items
opens the keyboard to edit the focused text eld, or activates similar
selection actions
Navigates to the next item, widget, or level in a menu tree, or increases
the value of numeric items
Starts the print job
of numeric items
Pauses the printer and opens Active Jobs. From the Active Jobs screen,
the user can cancel the job or resume printing.
Clears the entire entry in an input eld
Press the Sign Out button to sign out of the printer. The printer restores
all options to the default settings.
folder. The current page is highlighted. Swipe the screen sideways to
scroll between pages.
6 Chapter 1 Printer overview
Printer specications
Determine the specications for your printer model.
Technical specications
Review the technical specications for the printer.
Product numbers for each model
● E45028dn - #3QA35A
Table 1-1 Paper handling specications
Paper handling features E45028dn
Tray 1 (50-sheet capacity)
Tray 2 (250-sheet capacity)
Optional 550-sheet accessory tray Optional
Automatic duplex printing
Table 1-2 Connectivity specications
Connectivity features E45028dn
10/100/1000 Ethernet LAN connection with IPv4 and IPv6
Hi-Speed USB 2.0
Walk-up USB port
HP Jetdirect LAN Accessory Optional
HP Jetdirect 3100w accessory for Wi-Fi, BLE, NFC, and proximity badge reading Optional
Table 1-3 Print specications
Print features E45028dn
Prints up to 27 pages per minute (ppm) on A4, and up to 29 ppm on letter-sized paper.
Job storage and private printing
Table 1-4 Other specications
Other features E45028dn
1 GB base memory
4 GB embedded Multi-Media Controller (eMMC)
2.7-in color non-touch control panel with 10-key keypad
HP Trusted Platform Module for encrypting all data that passes through the printer
HP USB Universal Card Reader Optional
Printer specications 7
Table 1-4 Other specications (continued)
Other features E45028dn
HP LEGIC Card Reader Optional
Supported operating systems
Use the following information to ensure printer compatibility with your computer operating system.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for
macOS, and to the software installer.
Windows: Download HP Easy Start from 123.hp.com to install the HP print driver. Or, go to the printer-support
website for this printer: http://www.hp.com/support/colorljE45028 to download the print driver or the software
installer to install the HP print driver.
macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com or from
the Printer Support page, and then use HP Easy Start to install the HP print driver.
1. Go to 123.hp.com.
2. Follow the steps provided to download the printer software.
Table 1-5
Operating system Print driver (for Windows, or the installer on the web for macOS)
Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is installed for this operating system as part of
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver is installed for this operating system as part of
Windows 10, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver is installed for this operating system as part of
Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
Windows Server 2019, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
Supported operating systems and print drivers
the software installation.
the software installation. For server-client installations, load the print driver on the client
prior to connecting to the server.
the software installation. For server-client installations, load the print driver on the client
prior to connecting to the server.
website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.
website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.
website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.
website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.
website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.
8 Chapter 1 Printer overview
Table 1-5 Supported operating systems and print drivers (continued)
Operating system Print driver (for Windows, or the installer on the web for macOS)
macOS 10.13 High Sierra, macOS 10.14
Mojave, macOS 10.15 Catalina
Download HP Easy Start from 123.hp.com, and then use it to install the print driver.
NOTE: Supported operating systems can change.
NOTE: For a current list of supported operating systems and HP’s all-inclusive help for the printer, go to http://
www.hp.com/support/colorljE45028.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to
www.hp.com/go/upd. Under Additional information, click Specications.
Table 1-6 Minimum system requirements
Windows macOS
● Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection
● 2 GB of available hard-disk space
● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)
● Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection
● 1.5 GB of available hard-disk space
NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is less
than 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB
printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If
a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc,
which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driveronly web packs downloaded from www.hp.com for the printer and installed through the Add Printer wizard do
not install this service.
To uninstall the service, open the Control Panel, select Programs or Programs and Features, and
then select Add/Remove Programs or Uninstall a Program to remove the service. The le name is
HPSmartDeviceAgentBase.
Printer dimensions
Make sure your printer environment is large enough to accommodate the printer.
Printer dimensions 9
Figure 1-4 Dimensions for the E45028dn model
1
1
3
2
1
3
2
1
1
3
3
3
2
1
2
3
Table 1-7 Dimensions for the E45028dn model
Measurement Printer fully closed Printer fully opened
1. Width 413.6 mm (16.28 in) 413.6 mm (16.28 in)
2. Height 304.4 mm (11.98 in) 330 mm (12.99 in)
3. Depth 472 mm (18.59 in) 1038 mm (40.9 in)
Weight (with cartridges) 18.9 kg (41.67 lb) 18.9 kg (41.67 lb)
Table 1-8 Dimensions for the optional 550-sheet tray
Measurement Tray fully closed Tray fully opened
1. Width 412 mm (16.2 in) 412 mm (16.2 in)
2. Height 132 mm (5.2 in) 132 mm (5.2 in)
3. Depth 453 mm (17.8 in) 655 mm (25.8 in)
Weight 5.2 kg (11.5 lb) 5.2 kg (11.5 lb)
Figure 1-5 Dimensions for the printer with the optional 550-sheet tray
10 Chapter 1 Printer overview
Table 1-9 Dimensions for the printer with the optional 550-sheet tray
Measurement Printer fully closed Printer fully opened
1. Width 413.6 mm (16.28 in) 413.6 mm (16.28 in)
2. Height 436.4 mm (17.18 in) 462 mm (18.19 in)
3. Depth 472.3 mm (18.59 in) 1038 mm (40.9 in)
Weight (with cartridges) 24.1 kg (53.13 lb) 24.1 kg (53.13 lb)
Power consumption
Review the power consumption for each printer status or function.
Table 1-10 Power consumption (average, in watts)
Printing Ready Sleep Auto-O/Manual-On Manual O
574 W 16.7 W 1.1 W 0.08 W 0.08 W
Electrical specications
Review the electrical specications for the printer.
NOTE: Power requirements are based on the country/region where the printer is sold. The values in the
following table are subject to change.
CAUTION: Do not convert operating voltages. This can damage the printer and void the printer warranty.
Table 1-11
Specication 110-volt models 220-volt models
Power requirements (Volts)
1
Power reported is highest value measured for all printer models using standard voltages.
Recommended voltage
Acoustic emissions
Review the acoustic emissions, including sound power level and sound pressure level.
Table 1-12
Acoustics: Sound power level (pages per minute (ppm)) Declared per ISO 9296
Printing (27 ppm)
Ready
Sound power level
1
110 to 127 volts (± 10%)
60 Hz (± 3 Hz)
L
wAD = 5.9 Bels(A)
L
wAD = 4.5 Bels(A)
220 to 240 volts (± 10%)
50/60 Hz (± 3 Hz)
Table 1-13 Sound pressure level
Acoustics: Sound pressure level (pages per minute (ppm)) Declared per ISO 9296
Printing (27 ppm)
L
pAm = 48 dB(A)
Power consumption 11
Table 1-13 Sound pressure level (continued)
Acoustics: Sound pressure level (pages per minute (ppm)) Declared per ISO 9296
Ready
L
pAm = 33 dB(A)
Operating-environment range
In order to operate properly, the printer must be in an environment that meets certain specications.
Table 1-14 Operating-environment specications
Environment Recommended Storage
Temperature 15° to 27°C (59° to 80.6°F) 10° to 32.5°C (50° to 90.5°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the web.
Go to http://www.hp.com/support/colorljE45028 for HP's all-inclusive help for the printer, which includes the
following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
● Find instructions about how to use the Microsoft Add Printer tool
12 Chapter 1 Printer overview
Introduction
Paper trays2
Discover how to load and use the paper trays, including how to load special items such as envelopes and labels.
The following information is correct at the time of publication. For current information, see http://www.hp.com/
support/colorljE45028.
For more information:
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
Join support forums
●
● Find warranty and regulatory information
Use caution when loading the paper trays.
CAUTION: Do not extend more than one paper tray at a time.
Do not use paper tray as a step.
All trays must be closed while moving the printer.
Keep hands out of paper trays or drawers when closing.
Load paper to Tray 1 (multipurpose tray)
The following information describes how to load paper into Tray 1.
Load Paper Tray 1 (multipurpose tray)
Follow these steps to load paper in Tray 1.
This tray holds up to 50 sheets of 75 g/m2 (20 lb) paper.
CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.
Paper trays
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1. Open Tray 1 by grasping the handles on the left and right side of the tray and pulling down.
2. Slide out the tray extension.
3. Press down on the tab on the right paper guide, and then spread the paper guides to the correct size.
14 Chapter 2 Paper trays
4. Load the paper into the tray. Make sure that the paper ts under the tabs and below the maximum height
12
3
indicators.
For information on how to orient the paper, see Tray 1 paper orientation on page 15.
5. At the computer, begin the printing process from the software application. Make sure that the driver is set to
the correct paper type and size for the paper being printed from the tray.
Tray 1 paper orientation
When using paper that requires a specic orientation, load it according to the information in the following table.
Table 2-1
Paper type Output How to load paper
Letterhead or preprinted 1-sided printing Face-up
Tray 1 paper orientation
Top edge leading into the printer
Letterhead or preprinted 2-sided printing Face-down
Top edge away from the printer
Tray 1 paper orientation 15
Table 2-1 Tray 1 paper orientation (continued)
1
23
12
3
Paper type Output How to load paper
Pre-punched 1-sided or 2-sided printing Face-up
Holes toward the left side of the printer
Load paper to Tray 2
Review the following information about loading paper to Tray 2.
Load paper Tray 2
Follow these steps to load paper in Tray 2.
This tray holds up to 250 sheets of 75 g/m2 (20 lb) paper.
NOTE: The tray paper guides might be locked before use and might not be adjustable.
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Chapter 2 Paper trays
1. Open Tray 2.
2. Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the
guides to the size of the paper being used.
3. To load legal-size paper, extend the tray front by squeezing the front latch and pulling the front of the tray.
NOTE: When loaded with legal-size paper, Tray 2 extends from the front of the printer approximately (2
in)51 mm.
Load paper Tray 2
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4. Load the paper into the tray.
For information about how to orient the paper, see Tray 2 paper orientation on page 19.
5. Make sure that the paper stack is at at all four corners. Slide the paper length and width guides so that
they are against the stack of paper.
NOTE: To prevent jams, do not overll the tray. Be sure that the top of the stack is below the tray full
indicator.
6. After making sure that the paper stack is below the tray full indicator, close the tray.
18 Chapter 2 Paper trays
NOTE: When loaded with legal-size paper, Tray 2 does not close all of the way.
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1
23
7. At the computer, begin the printing process from the software application. Make sure that the driver is set to
the correct paper type and size for the paper being printed from the tray.
Tray 2 paper orientation
When using paper that requires a specic orientation, load it according to the information in the following table.
Table 2-2 Tray 2 paper orientation
Paper type Output How to load paper
Letterhead or preprinted 1-sided printing Face-up
Top edge toward the printer.
Letterhead or preprinted 2-sided printing Face-down
Top edge away from the printer
Prepunched 1-sided printing or 2-sided
printing
Face-up
Holes toward the left side of the printer
Tray 2 paper orientation 19
Table 2-2 Tray 2 paper orientation (continued)
123
Paper type Output How to load paper
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
Enable Alternative Letterhead Mode by using the printer control-panel menus
Use the Settings menu to set the Alternative Letterhead Mode setting.
1. From the Home screen on the printer control panel, navigate to and open the Settings menu.
2. Open the following menus:
a. Copy/Print or Print
b. Manage Trays
c. Alternative Letterhead Mode
3. Select On.
Load paper to Tray 3 (optional accessory)
Review the following information about loading paper to Tray 3.
Load paper Tray 3
Follow these steps to load paper in Tray 3.
This tray holds up to 550 sheets of 75 g/m2 (20 lb) paper.
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CAUTION: Do not print envelopes, labels, or unsupported sizes of paper from Tray 3. Print these types of
paper only from Tray 1.
Chapter 2 Paper trays
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