HP (Hewlett-Packard) DV7 User Manual

HP Pavilion dv7 Notebook PC
Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard Development Company, L.P.
AMD, the AMD Arrow logo, Athlon, Phenom, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Second Edition: May 2011
First Edition: January 2011
Document Part Number: 635468-003
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ................................................................................... 11
Top ...................................................................................................................................... 12
Buttons ................................................................................................................... 12
Keys ...................................................................................................................... 13
Lights ..................................................................................................................... 15
TouchPad ............................................................................................................... 16
Display ................................................................................................................................. 17
Front ..................................................................................................................................... 18
Left side ................................................................................................................................ 19
Right side .............................................................................................................................. 20
Bottom .................................................................................................................................. 21
3 Illustrated parts catalog .................................................................................................. 22
Service tag ............................................................................................................................ 23
Computer major components ................................................................................................... 24
Display assembly subcomponents ............................................................................................. 33
Mass storage devices ............................................................................................................. 34
Miscellaneous parts ................................................................................................................ 35
Sequential part number listing .................................................................................................. 36
4 Removal and replacement procedures ............................................................................ 46
Preliminary replacement requirements ....................................................................................... 46
Tools required ......................................................................................................... 46
Service considerations ............................................................................................. 46
Plastic parts ............................................................................................. 46
Cables and connectors ............................................................................. 46
Drive handling ......................................................................................... 47
Grounding guidelines .............................................................................................. 47
Electrostatic discharge damage .................................................................. 47
v
Packaging and transporting guidelines ........................................ 49
Component replacement procedures ........................................................................................ 51
Service tag ............................................................................................................. 51
Computer feet ......................................................................................................... 52
Battery ................................................................................................................... 52
Optical drive .......................................................................................................... 53
Hard drive ............................................................................................................. 56
RTC battery ............................................................................................................ 60
Memory module ...................................................................................................... 61
WLAN module ........................................................................................................ 62
Keyboard ............................................................................................................... 65
Top cover ............................................................................................................... 68
Fingerprint reader board .......................................................................................... 72
Power button board ................................................................................................. 74
Display lid switch board .......................................................................................... 76
SD Card reader board ............................................................................................. 78
Bluetooth module .................................................................................................... 80
USB board ............................................................................................................. 82
Front speakers ........................................................................................................ 84
Power connector cable ............................................................................................ 86
System board ......................................................................................................... 87
Fan/heat sink assembly ........................................................................................... 91
Processor ............................................................................................................... 95
Optical drive cable ................................................................................................. 99
Rear speakers ....................................................................................................... 100
Subwoofer ........................................................................................................... 102
Display assembly .................................................................................................. 103
5 Setup Utility (BIOS) and System Diagnostics .................................................................. 111
Using Setup Utility ................................................................................................................ 111
Starting Setup Utility .............................................................................................. 111
Changing the language of Setup Utility .................................................................... 111
Navigating and selecting in Setup Utility .................................................................. 112
Displaying system information ................................................................................. 112
Restoring factory settings in Setup Utility ................................................................... 113
Exiting Setup Utility ............................................................................................... 113
Updating the BIOS ................................................................................................ 113
Determining the BIOS version .................................................................. 114
Downloading a BIOS update ................................................................... 114
Using System Diagnostics ...................................................................................................... 115
vi
6 Specifications ............................................................................................................... 116
Device specifications ............................................................................................................ 116
17.3-inch display specifications ............................................................................................. 117
Hard drive specifications ...................................................................................................... 118
7 Backup and recovery .................................................................................................... 119
Restore ............................................................................................................................... 119
Creating restore media ......................................................................................................... 120
Performing a system restore ................................................................................................... 121
Restoring using the dedicated recovery partition (select models only) ........................... 121
Restoring using the restore media ............................................................................ 122
Changing the computer boot order .......................................................................... 122
Backing up and recovering your information ........................................................................... 123
Using Windows Backup and Restore ....................................................................... 124
Using Windows system restore points ...................................................................... 124
When to create restore points .................................................................. 124
Create a system restore point ................................................................... 125
Restore to a previous date and time .......................................................... 125
8 Power cord set requirements ........................................................................................ 126
Requirements for all countries ................................................................................................ 126
Requirements for specific countries and regions ....................................................................... 127
9 Recycling ...................................................................................................................... 128
Battery ................................................................................................................................ 128
Display ............................................................................................................................... 128
Index ............................................................................................................................... 134
vii
viii

1 Product description

Category Description Computer
models equipped with an AMD processor
Product Name HP Pavilion dv7 Notebook PC √√
Processors AMD A8-3530MX 2.60-GHz processor, (1.90-
GHz FSB, 4.0-MB L2 cache, quad core, 45 W)
AMD A8-3510MX 2.50-GHz processor (1.80-
GHz FSB, 4.0-MB L2 cache, quad core, 45 W)
AMD A8-3500M 2.40-GHz processor (1.50-GHz FSB, 4.0-
MB L2 cache, quad core, 35 W)
AMD A6-3410MX 2.30-GHz processor (1.60-GHz FSB,
2.0-MB L2 cache, quad core, 45 W)
AMD A6-3400M 2.30-GHz processor (1.40-GHz FSB, 4.0-
MB L2 cache, quad core, 35 W)
AMD A4-3310MX 2.50-GHz processor (2.10-GHz FSB,
2.0-MB L2 cache, dual core, 45 W)
AMD A4-3300M 2.50-GHz processor (1.90-GHz FSB, 2.0-
MB L2 cache, dual core, 35 W)
Computer models equipped with an Intel processor
AMD E2-3000M 2.40-GHz processor (1.80-GHz FSB, 4.0-
MB L2 cache, quad core, 35 W)
AMD Athlon II N370 2.50-GHz processor (1.0-MB
L2 cache, 1066-MHz FSB, 3.2-GT/ second, dual core, 35 W)
AMD Athlon II P340 2.20-GHz processor (1.0-MB
L2 cache, 1066-MHz FSB, 3.2-GT/ second, dual core, 25 W)
AMD Athlon II P360 2.30-GHz processor (2.0-MB
L2 cache, 1066-MHz FSB, 3.6-GT/ second, dual core, 25 W)
AMD Phenom II N850 2.20-GHz processor (1.5-MB
L2 cache, 1333-MHz FSB, 3.6-GT/ second, triple core, 35 W)
1
Category Description Computer
models equipped with an AMD processor
Computer models equipped with an Intel processor
AMD Phenom II P960 1.80-GHz processor (2.0-MB
L2 cache, 1066-MHz FSB, 3.6-GT/ second, quad core, 25 W)
AMD Phenom II P860 2.00-GHz processor (1.5-MB
L2 cache, 1066-MHz FSB, 3.6-GT/ second, triple core, 25 W)
AMD Phenom II P650 2.60-GHz processor (2.0-MB
L2 cache, 1333-MHz FSB, 3.6-GT/ second, dual core, 25 W)
AMD Phenom II N660 3.00-GHz processor (2.0-MB
L2 cache, 1333-MHz FSB, 3.6-GT/second, dual core, 35 W)
AMD Phenom II N870 2.30-GHz processor (1.5-MB
L2 cache, 1333-MHz FSB, 3.6-GT/ second, triple core, 35 W)
AMD Phenom II N970 2.20-GHz processor (2.0-MB
L2 cache, 1333-MHz FSB, 3.6-GT/ second, quad core, 35 W)
AMD Turion II N570 2.70-GHz processor (2.0-MB
L2 cache, 1066-MHz FSB, 3.6-GT/ second, dual core, 35 W)
AMD Turion II N560 2.50-GHz processor (2.0-MB
L2 cache, 1066-MHz FSB, 3.6-GT/ second, dual core, 35 W)
Intel Quad Core i7-2820QM 2.30-GHz (turbo up to 3.10-
GHz) processor (1600-MHz FSB, 8-MB L3 cache, 45 W)
Intel Quad Core i7-2720QM 2.20-GHz (turbo up to 3.00-
GHz) processor (1600-MHz FSB, 6-MB L3 cache, 45 W)
Intel Quad Core i7-2630QM 2.00-GHz (turbo up to 2.90-
GHz) processor (1600-MHz FSB, 6-MB L3 cache, 45 W)
Intel Dual Core i7-2620M 2.70-GHz (turbo up to 3.40-
GHz) processor (1333-MHz FSB, 4-MB L3 cache, 35 W)
Intel Dual Core i5-2540M 2.60-GHz (turbo up to 3.30-
GHz) processor (1333-MHz FSB, 3-MB L3 cache, 35 W)
Intel Dual Core i5-2520M 2.50-GHz (turbo up to 3.20-
GHz) processor (1333-MHz FSB, 3-MB L3 cache, 35 W)
Intel Dual Core i5-2430M 2.40-GHz (SC turbo up to 3.00-
GHz) processor (3.0-MB L3 cache, 35 W)
Intel Dual Core i5-2410M 2.30-GHz (turbo up to 2.90-
GHz) processor (3-MB L3 cache, 35 W)
2 Chapter 1 Product description
Category Description Computer
models equipped with an AMD processor
Computer models equipped with an Intel processor
Intel Dual Core i3-2350M 2.30-GHz processor (3.0-MB
L3 cache, 35 W)
Intel Dual Core i3-2330M 2.20-GHz processor (3.0-MB
L3 cache, 35 W)
Intel Dual Core i3-2310M 2.10-GHz processor (3-MB
L3 cache, 35 W)
Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB
L3 cache, dual core, 35 W)
Intel Pentium B940 TJ85 2.00-GHz processor (2.0-MB
L3 cache, dual core, 35 W)
Chipset ATI RS880M - AMD M880G with ATI Mobility Radeon HD
4250
Northbridge: AMD RS880MD
Southbridge: AMD SB820M
Intel® HM65 Express chipset
3
Category Description Computer
models equipped with an AMD processor
Computer models equipped with an Intel processor
Graphics Internal graphics:
AMD Radeon™ HD 6620G graphics on computer models equipped with an AMD A8 processor
AMD Radeon HD 6520G graphics on computer models equipped with an AMD A6 processor
AMD Radeon HD 6480G graphics on computer models equipped with an AMD A4 processor
ATI Mobility Radeon HD 4250 graphics with 128-MB sideport memory (64-MB×16 DDR3 800 @ 900 MHz) supporting DX10.1 on computer models equipped with an AMD Athlon, Phenom, and Turion processor
Switchable discrete graphics:
AMD RadeonT HD 6755G2 graphics on computer models equipped with an AMD A8 or A6 processor; supports bus alive/chip off (BACO), dual graphics, HD decode, DX11, and HDMI
AMD RadeonT HD 6645G2 graphics on computer models equipped with an AMD A8 processor; supports BACO, dual graphics, HD decode, DX11, and HDMI
AMD RadeonT HD 6545G2 graphics on computer models equipped with an AMD A6 processor; supports BACO, dual graphics, HD decode, DX11, and HDMI
AMD RadeonT HD 6515G2 graphics on computer models equipped with an AMD A4 processor; supports BACO, dual graphics, HD decode, DX11, and HDMI
AMD Pro (AMD Radeon HD 6650M) with 1024-MB of discrete video memory (64-MB×16 DDR3 800 @ 900 MHz × 8 PCs); 128-bit M2 package muxless switchable
ATi XT with 512-MB of discrete video memory (64­MB×16 DDR3 800 @ 900 MHz × 4 PCs); 64-bit M2 package muxless switchable
4 Chapter 1 Product description
Category Description Computer
models equipped with an AMD processor
Computer models equipped with an Intel processor
Internal graphics:
Intel HD Graphics 3000
Intel HD Graphics
Switchable discrete graphics:
ATI XT Radeon HD 6770M M2 package with 2048­MB of discrete video memory (64-MB × 32 GDDR5 × 8 PCs, 5 Gbps); muxless, support for BACO
ATI XT Radeon HD 6770M M2 package with 1024­MB of discrete video memory (32-MB × 32 GDDR5 × 8 PCs, 5 Gbps); muxless, support for BACO
ATI XT Radeon HD 6490M M2 package with 1024­MB of discrete video memory (64-MB × 32 GDDR5 × 4 PCs, 5Gbps); muxless, support for BACO
Support HD decode, DX11, and HDMI
Panel 17.3-in, WVA AntiGlare (1920×1080), full high-definition
(FHD), light-emitting diode (LED) display; typical brightness: 300 nits
17.3-in, SVA BrightView (1600×900), high-definition+ (HD +), LED, display; typical brightness: 200 nits
√√
All display assemblies include 2 wireless local area network (WLAN) antenna cables
Supports 16:9 ultra wide aspect ratio
Supports low-voltage differential signalling (LVDS)
Lighted logo on top bezel
Memory 2 customer-accessible/upgradable memory module slots √√
Supports dual-channel memory √√
Supports up to 8192 GB of system RAM √√
DDR3/1333-MHz √√
Supports the following configurations:
8192-MB total system memory (4096×2)
6144-MB total system memory (4096×1 + 2048×1)
4096-MB total system memory (4096×1 or 2048×2)
3072-MB total system memory (2048×1 + 1024×1)
2048-MB total system memory (2048×1 or 1024×2)
5
Category Description Computer
models equipped with an AMD processor
Computer models equipped with an Intel processor
Supports the following configurations:
16384-MB total system memory (8192×2)
12288-MB total system memory (8192×1 + 4096×1)
8192-MB total system memory (8192×1 or 4096×2)
6144-MB total system memory (4096×1 + 2048×1)
4096-MB total system memory (4096×1 or 2048×2)
3072-MB total system memory (2048×1 + 1024×1)
2048-MB total system memory (2048×1 or 1024×2)
Hard drives Supports 6.35-cm (2.5-in) hard drives in 12.7-mm (.50-
in), 9.5-mm (.37-in), and 7.0-mm (.28-in) thicknesses
Customer-accessible √√
Accelerometer hard drive protection support √√
Supports up to 2 hard drives √√
Supports 160-GB solid-state drive (solid-state drive)
Serial ATA √√
Supports 500 GB, 7200 rpm, 9.5 mm hard drive + 160 GB
solid-state drive combination
√√
Supports the following double hard drive configurations:
2 TB (1 TB, 5400 rpm, 12.7 mm × 2)
1500 GB (750 GB, 7200 rpm, 9.5 mm × 2)
1500 GB (750 GB, 5400 rpm, 9.5 mm × 2)
Supports the following double hard drive configurations:
1 TB, 5400 rpm, 12.7 mm
750 GB, 7200 and 5400 rpm, 9.5 mm
640 GB, 7200 and 5400 rpm, 9.5 mm
500 GB, 7200 and 5400 rpm, 9.5 mm
320 GB, 7200 and 5400 rpm, 9.5 and 7.0 mm
250 GB, 7200 rpm, 9.5 and 7.0 mm
Optical drive Fixed √√
Serial ATA √√
√√
6 Chapter 1 Product description
Category Description Computer
models equipped with an AMD processor
12.7-mm tray load √√
Computer models equipped with an Intel processor
Supports Blu-ray Disc ROM with SuperMulti DVD±R/RW
Double-Layer Drive with LightScribe
Supports Blu-ray Disc R/RW with SuperMulti DVD±R/RW
Double-Layer Drive with LightScribe
Supports DVD±RW Double-Layer LightScribe
SuperMulti Drive
Supports zero-power optical drive (computer models
equipped with AMD Athlon, Phenom, and Turion processors)
Audio and video Dual array digital microphones with appropriate beam-
forming, echo-cancellation, noise-suppression software
HD audio √√
Quad speakers √√
HP Beats audio √√
HP triple bass reflex subwoofer √√
HP TrueVision low-light HD VGA webcam (fixed, no tilt with
activity LED, 1280×800 by 30 frames per second
Ethernet Integrated 10/100/1000 network interface card (NIC) √√
√√
√√
√√
√√
√√
Wireless Integrated wireless local area network (WLAN) options by
way of wireless module
Two WLAN antennas built into display assembly √√
√√
7
Category Description Computer
models equipped with an AMD processor
Computer models equipped with an Intel processor
Support for the following WLAN formats:
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter
Atheros AR9285 802.11b/g/n 1×1 WiFi Adapter
Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter
Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0HS ready)
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter
Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo adapter (BT3.0HS ready)
Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter
Realtek RTL8188CE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0LE Combo Adapter
Support for the following WLAN formats:
Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1EDR+ Combo Adapter (BT3.0+HS ready)
√√
Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter
Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter
Support for the following WLAN formats:
Intel Centrino Advanced-N 6230
Intel Centrino Wireless-N 1000 802.11b/g/n 1×2 WLAN module
Intel Centrino Wireless-N + WiMAX 6150
External media card
HP Multi-Format digital Media Reader support SD/SDHC/
Digital Media Slot supports the following digital card formats:
MultiMediaCard
Secure Digital (SD) Memory Card
Secure Digital High Capacity Memory card
Secure Digital Extended Capacity Memory Card
SDXC with UHS104 support, MMC push-push insertion and removal
√√
√√
8 Chapter 1 Product description
Category Description Computer
models equipped with an AMD processor
Computer models equipped with an Intel processor
Ports
Keyboard/ pointing devices
TouchPad with multi-touch gestures, 2-finger scrolling, and
Taps enabled by default √√
Power requirements
3-pin AC power
Audio-in (mono microphone)
Audio-out (stereo headphone)
HDMI version 1.4 supporting up to 1080p, 1920×1200 @ 60Hz and 1920×1200 @ 60Hz in DVI mode
RJ-45 (Ethernet, includes link and activity lights)
USB 2.0 (3 ports)
VGA (Dsub 15 pin) supporting 2048×1536 external resolution @ 85 and 75 Hz, 1920×1200 external resolution @ 60Hz, hot plug and unplug and auto­detection for correct output to wide-aspect vs. standard aspect video
Full-size, Dura-coat, island-style keyboard with full numeric keypad
pinch-zoom enabled
90W slim travel AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector)
√√
√√
√√
√√
65W slim travel AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector)
120W slim travel AC adapter with localized cable plug
support (3-wire plug with ground pin, supports 3-pin DC connector)
Support for the following batteries:
9-cell, 3.00-Ah (100-Wh) Li-ion battery
6-cell, 2.80-Ah (62-Wh) Li-ion battery
6-cell, 2.55-Ah (55-Wh) Li-ion battery
Supports fast charge
Security Security cable slot
Fingerprint reader with Digital Persona software support
Supports Intel AT-p Ready
√√
√√
9
Category Description Computer
models equipped with an AMD processor
Computer models equipped with an Intel processor
Operating system
Serviceability End-user replaceable parts:
Preinstalled:
Windows 7 Home Basic
Windows 7 Home Premium
Windows 7 Professional
RedFlag
FreeDOS
AC adapter
Battery
Hard drives (2)
Memory modules (2)
Optical drive
WLAN module
√√
√√
10 Chapter 1 Product description

2 External component identification

11
Top

Buttons

Item Component Description
(1) Power button
When the computer is off, press the button to turn on the computer.
When the computer is on, press the button briefly to initiate Sleep.
When the computer is in the Sleep state, press the button briefly to exit Sleep.
When the computer is in Hibernation, press the button briefly to exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.
12 Chapter 2 External component identification

Keys

Item Component Description
(2) Web browser Opens a Web browser.
NOTE: Until you set up your Internet or network
services, this button opens the Internet Connection Wizard.
(3) Fingerprint reader (select models only) Allows a fingerprint logon to Windows instead of a
password logon.
Item Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Executes frequently used system functions when pressed
in combination with the b key, the esc key, or the num
lk key.
(3) Windows logo key Displays the Windows Start menu.
Top
13
Item Component Description
(4) b key Increases or decreases the Beats Audio bass settings.
Beats Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default.
You can also view and control the bass settings through the Windows operating system. To view and control the bass properties:
Select Start > Programs > Beats Audio Control Panel > Listening Experience.
– or –
Select Start > Control Panel > Hardware and Sound > Beats Audio Control Panel > Listening Experience.
(5) Windows applications key Displays a shortcut menu for items beneath the pointer.
(6) Integrated numeric keypad When the keypad has been enabled, the keys can be
used like an external numeric keypad.
(7) num lk key Enables/disables the integrated numeric keypad when
pressed in combination with the fn key.
(8) Action keys Execute frequently used system functions.
14 Chapter 2 External component identification

Lights

Item Component Description
(1) Caps lock light
(2) Power light
(3) Mute light
(4) Wireless light
(5) TouchPad on light
(6) TouchPad off light
White: Caps lock is on.
Off: Caps lock is off.
White: The computer is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
White: Computer sound is on.
Amber: Computer sound is off.
White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth device, is on.
Amber: All wireless devices are off.
On: The TouchPad is on.
Off: The TouchPad is off.
Off: The TouchPad is on.
On: The TouchPad is off.
(7) Fingerprint reader light (select models only)
White: The fingerprint was read.
Amber: The fingerprint was not read.
Top
15

TouchPad

Item Component Description
(1) TouchPad off light
(2) TouchPad icon Turns the TouchPad on and off. Quickly double-tap the
(3) TouchPad zone Moves the pointer and selects or activates items on
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) TouchPad on light
(6) Right TouchPad button Functions like the right button on an external mouse.
Off: The TouchPad is on.
On: The TouchPad is off.
TouchPad icon to turn the TouchPad on and off.
the screen.
On: The TouchPad is on.
Off: The TouchPad is off.
16 Chapter 2 External component identification

Display

Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with
wireless local area networks (WLAN).
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures still photographs. To use the
webcam, select Start > All Programs > CyberLink YouCam > CyberLink YouCam.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Display
17

Front

Item Component Description
(1) Speakers (2) Produce sound.
(2) Digital Media Slot Supports the following digital card formats:
MultiMediaCard
Secure Digital (SD) Card
18 Chapter 2 External component identification

Left side

Item Component Description
(1) Vent Enables airflow to cool internal components.
(2) External monitor port Connects an external VGA monitor or projector.
(3) HDMI port Connects an optional video or audio device, such as a
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
high-definition television, or any compatible digital or audio component.
(4) RJ-45 (network) jack Connects a network cable.
(5) SuperSpeed USB ports (2) Connect optional USB 3.0 devices and provide
enhanced USB power performance (only on computer models equipped with an AMD A8, A6, A4, or E2 processor).
NOTE: The SuperSpeed USB ports are also compatible
with USB 1.0 and 2.0 devices.
(6) Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(7) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or television audio.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to a jack,
the computer speakers are disabled.
Left side
19

Right side

Item Component Description
(1) Power light
(2) Drive light
(3) USB ports (2) Connect optional USB devices.
(4) Optical drive Reads and writes to an optical disc.
(5) Optical drive light
(6) Optical drive eject button Ejects the optical disc.
(7) AC adapter light
White: The computer is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
Blinking white: The hard drive is being accessed.
Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive.
NOTE: For information on HP ProtectSmart
Hard Drive Protection, refer to the HP Notebook Reference Guide.
White: The optical drive is being accessed.
Amber: The optical drive is off.
White: The computer is connected to external power and the battery is fully charged.
Amber: The battery is charging.
(8) Power connector Connects an AC adapter.
(9) Security cable slot Attaches an optional security cable to the computer.
20 Chapter 2 External component identification
Off: The computer is not connected to external power.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being mishandled or stolen.

Bottom

Item Component Description
(1) Integrated subwoofer Provides superior bass sound.
(2) Vents (7) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(3) Battery bay Holds the battery.
(4) Battery release latch Releases the battery from the battery bay, and releases
the hard drive/memory module compartment cover.
(5) Hard drive bay Holds the hard drive and wireless LAN (WLAN) device,
and contains the memory module slots.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
Bottom
21

3 Illustrated parts catalog

22 Chapter 3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. (When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.)
Item Description Function
(1) Product name: This is the product name affixed to the front of
the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to
each product.
(3) Part number/Product number (p/n): This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what components and parts are needed.
(4) Warranty period: This number describes the duration of the warranty
period for the computer.
(5) Model description: This is the alphanumeric identifier needed to locate
documents, drivers, and support for the computer.
Service tag
23

Computer major components

24 Chapter 3 Illustrated parts catalog
Item Component Spare part number
(1) Display assembly:
17.3-in, AntiGlare, full high-definition (FHD), light-emitting diode (LED) display assembly in aluminum finish (includes webcam, two microphones, and wireless antenna transceivers and cables)
17.3-in, AntiGlare, FHD, LED display assembly in steel gray finish (includes webcam, two microphones, and wireless antenna transceivers and cables)
17.3-in, BrightView, high definition+ (HD+), LED, low-voltage differential signaling (LVDS) display assembly in steel gray finish (includes webcam, two microphones, and wireless antenna transceivers and cables)
17.3-in, BrightView, HD+, LED, LVDS display assembly in regular finish (includes webcam, two microphones, and wireless antenna transceivers and cables)
NOTE: For more display assembly spare part information, see
(2) Keyboard (includes keyboard cable):
For use with all computer models:
For use in Belgium 639396-A41
For use in Canada 639396-121
For use in the Czech Republic 639396-221
For use in Denmark, Finland, and Norway 639396-DH1
For use in France 639396-051
Display assembly subcomponents on page 33.
656295-001
656296-001
654442-001
639397-001
For use in Germany 639396-041
For use in Greece 639396-DJ1
For use in Hungary 639396-211
For use in Italy 639396-061
For use in the Netherlands 639396-B31
For use in Portugal 639396-131
For use in Russia 639396-251
For use in Slovenia 639396-BA1
For use in Spain 639396-071
For use in Switzerland 639396-BG1
For use in the United Kingdom and Singapore 639396-031
For use in the United States 639396-001
For use only with computer models equipped with an Intel processor:
For use in Bulgaria 639396-261
For use in India 639396-D61
For use in Israel 639396-BB1
Computer major components
25
Item Component Spare part number
For use in Japan 639396-291
For use in Saudi Arabia 639396-171
For use in South Korea 639396-AD1
For use in Taiwan 639396-AB1
For use in Thailand 639396-281
For use in Turkey 639396-141
(3) Top cover (includes TouchPad and TouchPad cable and TouchPad button board and TouchPad button
board cable)
In steel gray finish 649947-001
In regular finish 639388-001
(4) Display lid switch board (includes cable) 647270-001
(5) Power button board (does not include cable) 640898-001
(6) Fingerprint reader board (includes bracket, but does not include cable) 640427-001
(7) SD Card reader board (does not include cable) 640899-001
(8) USB board (does not include cable) 646434-001
Cable Kit, includes: 639402-001
(9) Power connector cable
Not illustrated:
Fingerprint reader board cable
Power button board cable
SD Card reader board cable
TouchPad cable
TouchPad button board cables
USB board cable
(10) Bluetooth module (for use only with computer models equipped with an Intel processor, does not include cable):
EDR v.4.0 655792-001
EDR v.3.0 537921-001
(11) Bluetooth module cable (for use only with computer models equipped with an
Intel processor)
(12) Front speakers (includes front left and right speakers and cables) 639394-001
(13) System board (includes replacement thermal material):
647271-001
For use only with computer models equipped with an AMD processor:
For use only with computer models equipped with the RS880M chipset and the HD6650
graphics subsystem with 1.0-GB of discrete memory
26 Chapter 3 Illustrated parts catalog
658833-001
Item Component Spare part number
For use only with computer models equipped with the RS880M chipset and the HD6470
graphics subsystem with 512-MB of discrete memory
For use only with computer models equipped with the RS880M chipset and a graphics
subsystem with UMA memory
System board for use only with computer models equipped with the 6750 chipset and a
graphics subsystem with discrete memory (includes 1024-MB of discrete graphics subsystem memory)
System board for use only with computer models equipped with the 6650 chipset and a
graphics subsystem with discrete memory (includes 1024-MB of discrete graphics subsystem memory)
System board for use only with computer models equipped with the 6490 chipset and a
graphics subsystem with discrete memory (includes 512-MB of discrete graphics subsystem memory)
System board for use only with computer models equipped with the 6470 chipset and a
graphics subsystem with discrete memory (includes 512-MB of discrete graphics subsystem memory)
System board for use only with computer models equipped with a graphics subsystem
with UMA memory (includes replacement thermal material)
For use only with computer models equipped with an Intel processor:
For use only with computer models equipped with the Intel HM65 chipset, an Intel Quad
Core processor, and a graphics subsystem with 2.0-GB of discrete memory
658832-001
658831-001
645386-001
641576-001
645385-001
641575-001
645384-001
655488-001
For use only with computer models equipped with the Intel HM65 chipset, an Intel Dual
Core processor, and a graphics subsystem with 2.0-GB of discrete memory
For use only with computer models equipped with the Intel HM65 chipset, an Intel Quad
Core processor, and a graphics subsystem with UMA memory
For use only with computer models equipped with the HM65 chipset, an Intel Dual
Core processor, and a graphics subsystem with UMA memory
For use only with computer models equipped with the 6770 chipset and an Intel Quad
Core processor (BACO, includes 1024-MB of discrete graphics subsystem memory)
For use only with computer models equipped with the 6770 chipset and an Intel Quad
Core processor (includes 1024-MB of discrete graphics subsystem memory)
For use only with computer models equipped with the 6770 chipset and an Intel Dual
Core processor (BACO, includes 1024-MB of discrete graphics subsystem memory)
For use only with computer models equipped with the 6770 chipset and an Intel Dual
Core processor (includes 1024-MB of discrete graphics subsystem memory)
For use only with computer models equipped with the 6490 chipset and an Intel Quad
Core processor (BACO, includes 1024-MB of discrete graphics subsystem memory)
For use only with computer models equipped with the 6490 chipset and an Intel Quad
Core processor (includes 1024-MB of discrete graphics subsystem memory)
For use only with computer models equipped with the 6490 chipset and an Intel Dual
Core processor (BACO, includes 1024-MB of discrete graphics subsystem memory)
655489-001
656292-001
651906-001
659093-001
639391-001
659094-001
639392-001
659095-001
639389-001
659096-001
Computer major components
27
Item Component Spare part number
For use only with computer models equipped with the 6490 chipset and an Intel Dual
Core processor (includes 1024-MB of discrete graphics subsystem memory)
Thermal Material Kit (includes replacement thermal pads and paste):
For use only with computer models equipped with an AMD A8, A6, A4, or E2 processor
and a graphics subsystem with discrete memory
For use only with computer models equipped with an AMD A8, A6, A4, or E2 processor
and a graphics subsystem with UMA memory
For use only with computer models equipped with an AMD Athlon, Phenom, or
Turion processor and a graphics subsystem with discrete memory
For use only with computer models equipped with an AMD Athlon, Phenom, or
Turion processor and a graphics subsystem with UMA memory
For use only with computer models equipped with an Intel processor and a graphics
subsystem with 2-GB of discrete memory
For use only with computer models equipped with an Intel processor and a graphics
subsystem with discrete memory
For use only with computer models equipped with an Intel processor and a graphics
subsystem with UMA memory
(14) Processor (includes replacement thermal material)
AMD A8-3530MX 2.60-GHz processor, (1.90-GHz FSB, 4.0-MB L2 cache,
quad core, 45 W)
639390-001
654111-001
654112-001
640457-001
640456-001
650801-001
641493-001
641492-001
653364-001
AMD A8-3510MX 2.50-GHz processor (1.80-GHz FSB, 4.0-MB L2 cache,
quad core, 45 W)
AMD A8-3500M 2.40-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache,
quad core, 35 W)
AMD A6-3410MX 2.30-GHz processor (1.60-GHz FSB, 2.0-MB L2 cache,
quad core, 45 W)
AMD A6-3400M 2.30-GHz processor (1.40-GHz FSB, 4.0-MB L2 cache,
quad core, 35 W)
AMD A4-3310MX 2.50-GHz processor (2.10-GHz FSB, 2.0-MB L2 cache,
dual core, 45 W)
AMD A4-3300M 2.50-GHz processor (1.90-GHz FSB, 2.0-MB L2 cache,
dual core, 35 W)
AMD E2-3000M 2.40-GHz processor (1.80-GHz FSB, 4.0-MB L2 cache,
quad core, 35 W)
AMD Athlon II N370 2.50-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 3.2-GT/
second, dual core, 35 W)
AMD Athlon II P340 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 3.2-GT/
second, dual core, 25 W)
AMD Athlon II P360 2.30-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 3.6-GT/
second, dual core, 25 W)
653358-001
653350-001
653357-001
653349-001
653356-001
653348-001
653351-001
634686-001
616343-001
636635-001
28 Chapter 3 Illustrated parts catalog
Item Component Spare part number
AMD Phenom II N850 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz FSB, 3.6-GT/
second, triple core, 35 W)
AMD Phenom II P960 1.80-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 3.6-GT/
second, quad core, 25 W)
AMD Phenom II P860 2.00-GHz processor (1.5-MB L2 cache, 1066-MHz FSB, 3.6-GT/
second, triple core, 25 W)
AMD Phenom II P650 2.60-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 3.6-GT/
second, dual core, 25 W)
AMD Phenom II N660 3.00-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 3.6-GT/
second, dual core, 35 W)
AMD Phenom II N870 2.30-GHz processor (1.5-MB L2 cache, 1333-MHz FSB, 3.6-GT/
second, triple core, 35 W)
AMD Phenom II N970 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 3.6-GT/
second, quad core, 35 W)
AMD Turion II N570 2.70-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 3.6-GT/
second, dual core, 35 W)
AMD Turion II N560 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 3.6-GT/
second, dual core, 35 W)
Intel Quad Core i7-2820QM 2.30-GHz (turbo up to 3.10-GHz) processor (1600-
MHz FSB, 8-MB L3 cache, 45 W)
616345-001
634689-001
634688-001
634687-001
635494-001
635495-001
635496-001
634690-001
634691-001
634694-001
Intel Quad Core i7-2720QM 2.20-GHz (turbo up to 3.00-GHz) processor (1600-
MHz FSB, 6-MB L3 cache, 45 W)
Intel Quad Core i7-2630QM 2.00-GHz (turbo up to 2.90-GHz) processor (1600-
MHz FSB, 6-MB L3 cache, 45 W)
Intel Dual Core i7-2620M 2.70-GHz (turbo up to 3.40-GHz) processor (1333-
MHz FSB, 4-MB L3 cache, 35 W)
Intel Dual Core i5-2540M 2.60-GHz (turbo up to 3.30-GHz) processor (1333-
MHz FSB, 3-MB L3 cache, 35 W)
Intel Dual Core i5-2520M 2.50-GHz (turbo up to 3.20-GHz) processor (1333-
MHz FSB, 3-MB L3 cache, 35 W)
Intel Dual Core i5-2430M 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB
L3 cache, 35 W)
Intel Dual Core i5-2410M 2.30-GHz (turbo up to 2.90-GHz) processor (3-MB
L3 cache, 35 W)
Intel Dual Core i3-2350M 2.30-GHz processor (3.0-MB L3 cache, 35 W) 653340-001
Intel Dual Core i3-2330M 2.20-GHz processor (3.0-MB L3 cache, 35 W) 653339-001
Intel Dual Core i3-2310M 2.10-GHz processor (3-MB L3 cache, 35 W) 638037-001
Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB L3 cache, dual core, 35 W) 653338-001
631254-001
635501-001
631252-001
631255-001
631253-001
653341-001
638039-001
Intel Pentium B940 TJ85 2.00-GHz processor (2.0-MB L3 cache, dual core, 35 W) 653337-001
(15) Fan/heat sink assembly (includes replacement thermal material):
Computer major components
29
Item Component Spare part number
For use only with computer models equipped with the AMD A70M chipset and a graphics
subsystem with discrete memory
For use only with computer models equipped with the AMD A70M chipset and a graphics
subsystem with UMA memory
For use only with computer models equipped with an AMD processor and a graphics
subsystem with discrete memory
For use only with computer models equipped with an AMD processor and a graphics
subsystem with UMA memory
For use only with computer models equipped with an Intel processor and a graphics
subsystem with 2.0-GB of discrete memory
For use only with computer models equipped with an Intel processor and a graphics
subsystem with UMA memory
For use only with computer models equipped with an Intel processor 640903-001
(16) Rear speakers (includes rear left and right speakers, grill, and cable) 641304-001
(17) Subwoofer (includes isolators and cable) 639393-001
(18) Base enclosure (includes battery release latch and 4 rubber feet):
For use only with computer models equipped with an Intel processor (includes openings
for 3 USB ports)
650057-001
650056-001
641578-001
639404-001
653627-001
653628-001
639399-001
For use only with computer models equipped with an AMD processor (includes openings
for 2 USB ports)
(19) Hard drive (2, 2.5-in, SATA, does not include bracket, connector cable, shield, or screws):
1-TB, 5400-rpm 638974-001
750-GB, 7200-rpm 633252-001
750-GB, 5400-rpm 634250-001
640-GB, 7200-rpm 621046-001
500-GB, 7200-rpm for use only with computer models equipped with an Intel processor 608218-001
320-GB, 7200-rpm 634862-001 and
250-GB, 7200-rpm 634861-001 and
Hard Drive Hardware Kit (not illustrated, includes bracket, connector cable, shield,
and screws)
160-GB solid-state drive for use only with computer models equipped with an
Intel processor (not illustrated, does not include bracket, connector cable, shield, or screws)
(20) Optical drive (includes bezel and bracket):
657988-001
641672-001
635225-001
641306-001
639405-001
For use with all computer models:
Blu-ray Disc R/RW with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe 659876-001
30 Chapter 3 Illustrated parts catalog
Item Component Spare part number
DVD±RW Double-Layer LightScribe SuperMulti Drive 659875-001
For use only with computer models equipped with an AMD processor:
Blu-ray Disc R/RW with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe 641850-001
DVD±RW Double-Layer LightScribe SuperMulti Drive 641851-001
For use only with computer models equipped with an Intel processor:
Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe 641302-001
Blu-ray Disc R/RW with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe 641303-001
DVD±RW Double-Layer LightScribe SuperMulti Drive 641301-001
Optical drive bay space saver (not illustrated) 659624-001
Optical Drive Hardware Kit (not illustrated, includes bracket, optical drive cable,
bezels (2), and screws
(21) Battery
9-cell, 100-WHr, 3.00-AHr, LI 636631-001
6-cell, 62-WHr, 2.80-AHr, LI 593562-001
6-cell, 55-WHr, 2.55-AHr, LI 593554-001
(22) RTC battery (includes cable and double-sided tape) 640902-001
(23) Memory modules (2, DDR3, 10600, 1333-MHz)
8 GB (for use only with computer models equipped with an Intel processor) 634091-001
4 GB 621569-001
2 GB 621565-001
1 GB 639736-001
(24) WLAN module:
For use with all computer models:
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001
Atheros AR9285 802.11b/g/n 1×1 WiFi Adapter 605560-005
641549-001
Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter 593836-001
Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0HS ready)
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001
Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo adapter
(BT3.0HS ready)
Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter 630703-001
Realtek RTL8188CE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0LE Combo Adapter 656119-001
For use only with computer models equipped with an AMD processor:
600370-001
630705-001
Computer major components
31
Item Component Spare part number
Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1EDR+ Combo
Adapter (BT3.0+HS ready)
Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter 602993-001
Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter 640926-001
For use only with computer models equipped with an Intel processor:
Intel Centrino Advanced-N 6230 631956-001
Intel Centrino Wireless-N 1000 802.11b/g/n 1×2 WLAN module 593530-001
Intel Centrino Wireless-N + WiMAX 6150 633817-001
(25) Service cover — available in the Plastics Kit, spare part number 641305-001)
593127-001
32 Chapter 3 Illustrated parts catalog

Display assembly subcomponents

Item Component Spare part number
(1) Display bezel 639398-001
(2) Display Hinge Kit (includes left and right display hinges and brackets) 639403-001
(3) Display panel:
17.3-in, AntiGlare, FHD, LED, display panel for use only with computer models equipped with an Intel processor
17.3-in, BrightView, HD+, LED, LVDS display panel for use with all computer models 641629-001
(4) Display Cable Kit (includes display panel cable and webcam/
microphone module cable)
(5) Webcam/microphone module 639387-001
(6) Antenna Kit (includes left and right wireless antenna cables and transceivers) 639401-001
(7) Display enclosure
In steel gray finish 649946-001
In regular finish 639400-001
Display Rubber Kit (not illustrated, include screw covers) 640901-001
Display Screw Kit (not illustrated) 641582-001
656297-001
640900-001
Display assembly subcomponents
33

Mass storage devices

Item Component Spare part number
(1) Hard drive (2.5-in, SATA, does not include bracket, connector cable, shield, or screws):
1-TB, 5400-rpm 638974-001
750-GB, 7200-rpm 633252-001
750-GB, 5400-rpm 634250-001
640-GB, 7200-rpm 621046-001
500-GB, 7200-rpm for use only with computer models equipped with an Intel processor 608218-001
320-GB, 7200-rpm 634862-001 and
641672-001
250-GB, 7200-rpm 634861-001 and
635225-001
Hard Drive Hardware Kit, includes: 641306-001
(2a) Primary hard drive connector cable
(2b) Primary hard drive bracket
(4a) Secondary hard drive connector cable
(4b) Secondary hard drive bracket
Screws (not illustrated)
(3) 160-GB solid-state drive (does not include bracket, connector cable, shield,
or screws)
(5) Optical drive (includes bezel and bracket):
34 Chapter 3 Illustrated parts catalog
639405-001
Item Component Spare part number
For use with all computer models:
Blu-ray Disc R/RW with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe 659876-001
DVD±RW Double-Layer LightScribe SuperMulti Drive 659875-001
For use only with computer models equipped with an AMD processor:
Blu-ray Disc R/RW with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe 641850-001
DVD±RW Double-Layer LightScribe SuperMulti Drive 641851-001
For use only with computer models equipped with an Intel processor:
Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe 641302-001
Blu-ray Disc R/RW with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe 641303-001
DVD±RW Double-Layer LightScribe SuperMulti Drive 641301-001
Optical drive bay space saver (not illustrated) 659624-001
Optical Drive Hardware Kit, includes: 641549-001
(6a) Optical drive cable
(6b) Optical drive bracket
(6c) Optical drive bezel
Screws (not illustrated)

Miscellaneous parts

Component Spare part number
HP Smart AC adapter
90-W, PFC, RC, V HP Smart AC adapter for use with all computer models 609940-001
65-W RC, V HP Smart AC adapter for use only with computer models equipped with an AMD processor
120-W, PFC, RC, V HP Smart AC adapter for use only with computer models equipped with an Intel processor
90-W, PFC, RC, V, EM HP Smart AC adapter for use only with computer models equipped with an Intel processor
65-W, RC, V, EM HP Smart AC adapter for use only with computer models equipped with an Intel processor
Power cord (3-pin, black,1.83-meter):
609939-001
609941-001
609947-001
609948-001
For use with all computer models:
For use in Denmark 490371-081
For use in Europe 490371-021
Miscellaneous parts
35
Component Spare part number
For use in Italy 490371-061
For use in North America 490371-001
For use in the Netherlands 490371-B31
For use in Switzerland 490371-111
For use in the United Kingdom and Singapore 490371-031
For use only with computer models equipped with an Intel processor:
For use in Australia 490371-011
For use in Brazil 490371-201
For use in India 490371-D61
For use in Israel 490371-BB1
For use in Japan 490371-291
For use in South Korea 490371-AD1
For use in Taiwan 490371-AB1
Remote control (full-function with teletext) 465541-004
Screw Kit 639395-001
USB DVB-T dipole antenna 581223-001
USB DVB-T TV tuner 581222-001

Sequential part number listing

Spare part number
465541-004 Remote control (full-function with teletext)
490371-001 Power cord for use with all computer models in North America (3-pin, black,1.83-meter)
490371-011 Power cord for use only with computer models equipped with an Intel processor in Australia (3-pin,
490371-021 Power cord for use with all computer models in Europe (3-pin, black,1.83-meter)
490371-031 Power cord for use with all computer models in the United Kingdom and Singapore (3-pin, black,1.83-
490371-061 Power cord for use with all computer models in Italy (3-pin, black,1.83-meter)
Description
black,1.83-meter)
meter)
490371-081 Power cord for use with all computer models in Denmark (3-pin, black,1.83-meter)
490371-111 Power cord for use with all computer models in Switzerland (3-pin, black,1.83-meter)
490371-201 Power cord for use only with computer models equipped with an Intel processor in Brazil (3-pin, black,
1.83-meter)
36 Chapter 3 Illustrated parts catalog
Spare part number
490371-291 Power cord for use only with computer models equipped with an Intel processor in Japan (3-pin, black,
490371-AB1 Power cord for use only with computer models equipped with an Intel processor in Taiwan (3-pin,
490371-AD1 Power cord for use only with computer models equipped with an Intel processor in South Korea (3-pin,
490371-AR1 Power cord for use with all computer models in South Africa (3-pin, black,1.83-meter)
490371-BB1 Power cord for use only with computer models equipped with an Intel processor in Israel (3-pin, black,
490371-D61 Power cord for use only with computer models equipped with an Intel processor in India (3-pin, black,
537921-001 Bluetooth module EDR v.3.0 (for use only with computer models equipped with an Intel processor, does
581222-001 USB DVB-T TV tuner
581223-001 USB DVB-T dipole antenna
593127-001 Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1EDR+ Combo Adapter
Description
1.83-meter)
black,1.83-meter)
black,1.83-meter)
1.83-meter)
1.83-meter)
not include cable)
(BT3.0+HS ready) for use only with computer models equipped with an AMD processor
593530-001 Intel Centrino Wireless-N 1000 802.11b/g/n 1×2 WLAN module for use only with computer models
equipped with an Intel processor
593554-001 6-cell, 55-WHr, 2.55-AHr, Li battery
593562-001 6-cell, 62-WHr, 2.80-AHr, Li battery
593836-001 Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter for use with all computer models
600370-001 Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0HS ready) for use with all computer models
602993-001 Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter for use only with
computer models equipped with an AMD processor
605560-005 Atheros AR9285 802.11b/g/n 1×1 WiFi Adapter for use only with computer models equipped with
an AMD processor
608218-001 500-GB, 7200-rpm hard drive for use only with computer models equipped with an Intel processor
(2.5-in, SATA, does not include bracket, connector cable, shield, or screws)
609939-001 65-W RC, V HP Smart AC adapter for use only with computer models equipped with an
AMD processor
609940-001 90-W, PFC, RC, V HP Smart AC adapter
609941-001 120-W, PFC, RC, V HP Smart AC adapter for use only with computer models equipped with an
Intel processor
609947-001 90-W, PFC, RC, V, EM HP Smart AC adapter for use only with computer models equipped with an
Intel processor
609948-001 65-W, RC, V, EM HP Smart AC adapter for use only with computer models equipped with an
Intel processor
Sequential part number listing
37
Spare part number
616343-001 AMD Athlon II P340 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 3.2-GT/
616345-001 AMD Phenom II N850 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz FSB, 3.6-GT/
621046-001 640-GB, 7200-rpm hard drive (2.5-in, SATA, does not include bracket, connector cable, shield,
621565-001 2-GB memory module (DDR3, 10600, 1333-MHz)
621569-001 4-GB memory module (DDR3, 10600, 1333-MHz)
630703-001 Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter for use with all computer models
630705-001 Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo adapter (BT3.0HS ready)
631252-001 Intel Dual Core i7-2620M 2.70-GHz (turbo up to 3.40-GHz) processor (1333-MHz FSB, 4-MB
631253-001 Intel Dual Core i5-2520M 2.50-GHz (turbo up to 3.20-GHz) processor (1333-MHz FSB, 3-MB
631254-001 Intel Quad Core i7-2720QM 2.20-GHz (turbo up to 3.00-GHz) processor (1600-MHz FSB, 6-MB
Description
second, dual core, 25 W)
second, triple core, 35 W)
or screws)
for use with all computer models
L3 cache, 35 W, includes replacement thermal material)
L3 cache, 35 W, includes replacement thermal material)
L3 cache, 45 W, includes replacement thermal material)
631255-001 Intel Dual Core i5-2540M 2.60-GHz (turbo up to 3.30-GHz) processor (1333-MHz FSB, 3-MB
L3 cache, 35 W, includes replacement thermal material)
631956-001 Intel Centrino Advanced-N 6230 for use only with computer models equipped with an Intel processor
633252-001 750-GB, 7200-rpm hard drive (2.5-in, SATA, does not include bracket, connector cable, shield,
or screws)
633817-001 Intel Centrino Wireless-N + WiMAX 6150 for use only with computer models equipped with an
Intel processor
634091-001 8-GB memory module (DDR3, 10600, 1333-MHz) for use only with computer models equipped with an
Intel processor
634250-001 750-GB, 5400-rpm hard drive (2.5-in, SATA, does not include bracket, connector cable, shield,
or screws)
634686-001 AMD Athlon II N370 2.50-GHz processor (1.0-MB L2 cache, 1066-MHz FSB, 3.2-GT/
second, dual core, 35 W)
634687-001 AMD Phenom II P650 2.60-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 3.6-GT/
second, dual core, 25 W)
634688-001 AMD Phenom II P860 2.00-GHz processor (1.5-MB L2 cache, 1066-MHz FSB, 3.6-GT/
second, triple core, 25 W)
634689-001 AMD Phenom II P960 1.80-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 3.6-GT/
second, quad core, 25 W)
634690-001 AMD Turion II N570 2.70-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 3.6-GT/
second, dual core, 35 W)
634691-001 AMD Turion II N560 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 3.6-GT/
second, dual core, 35 W)
38 Chapter 3 Illustrated parts catalog
Spare part number
634694-001 Intel Quad Core i7-2820QM 2.30-GHz (turbo up to 3.10-GHz) processor (1600-MHz FSB, 8-MB
634861-001 250-GB, 7200-rpm hard drive (2.5-in, SATA, does not include bracket, connector cable, shield,
634862-001 320-GB, 7200-rpm hard drive (2.5-in, SATA, does not include bracket, connector cable, shield,
635225-001 250-GB, 7200-rpm hard drive (2.5-in, SATA, does not include bracket, connector cable, shield,
635494-001 AMD Phenom II N660 3.00-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 3.6-GT/second, Dual
635495-001 AMD Phenom II N870 2.30-GHz processor (1.5-MB L2 cache, 1333-MHz FSB, 3.6-GT/
635496-001 AMD Phenom II N970 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz FSB, 3.6-GT/
635501-001 Intel Quad Core i7-2630QM 2.00-GHz (turbo up to 2.90-GHz) processor (1600-MHz FSB, 6-MB
636631-001 9-cell, 100-WHr, 3.00-AHr, Li battery
Description
L3 cache, 45 W, includes replacement thermal material)
or screws)
or screws)
or screws)
Core 35 W)
second, triple core, 35 W)
second, quad core, 35 W)
L3 cache, 45 W, includes replacement thermal material)
636635-001 AMD Athlon II P360 2.30-GHz processor (2.0-MB L2 cache, 1066-MHz FSB, 3.6-GT/
second, dual core, 25 W)
638037-001 Intel Dual Core i3-2310M 2.10-GHz processor (3-MB L3 cache, 35 W, includes replacement
thermal material)
638039-001 Intel Dual Core i5-2410M 2.30-GHz (turbo up to 2.90-GHz) processor (3-MB L3 cache, 35 W,
includes replacement thermal material)
638974-001 1-TB, 5400-rpm hard drive (2.5-in, SATA, does not include bracket, connector cable, shield, or screws)
639387-001 Webcam/microphone module
639388-001 Top cover in regular finish (includes TouchPad and TouchPad cable and TouchPad button board and
TouchPad button board cable)
639389-001 System board for use only with computer models equipped with an Intel Quad Core processor and the
6490 chipset (includes 1024-MB of discrete graphics subsystem memory and replacement thermal material)
639390-001 System board for use only with computer models equipped with an Intel Dual Core processor and the
6490 chipset (includes 1024-MB of discrete graphics subsystem memory and replacement thermal material)
639391-001 System board for use only with computer models equipped with an Intel Quad Core processor and the
6770 chipset (includes 1024-MB of discrete graphics subsystem memory and replacement thermal material)
639392-001 System board for use only with computer models equipped with an Intel Dual Core processor and the
6770 chipset (includes 1024-MB of discrete graphics subsystem memory and replacement thermal material)
639393-001 Subwoofer (includes isolators and cable)
Sequential part number listing
39
Spare part number
639394-001 Front speakers (include front left and right speakers and cables)
639395-001 Screw Kit
639396-001 Keyboard for use with all computer models in the United States (includes keyboard cable)
639396-031 Keyboard for use with all computer models in the United Kingdom and Singapore (includes
639396-041 Keyboard for use with all computer models in Germany (includes keyboard cable)
639396-051 Keyboard for use with all computer models in France (includes keyboard cable)
639396-061 Keyboard for use with all computer models in Italy (includes keyboard cable)
639396-071 Keyboard for use with all computer models in Spain (includes keyboard cable)
639396-121 Keyboard for use with all computer models in Canada (includes keyboard cable)
639396-131 Keyboard for use with all computer models in Portugal (includes keyboard cable)
639396-141 Keyboard for use only with computer models equipped with an Intel processor in Turkey (includes
639396-171 Keyboard for use only with computer models equipped with an Intel processor in Saudi Arabia
Description
keyboard cable)
keyboard cable)
(includes keyboard cable)
639396-211 Keyboard for use with all computer models in Hungary (includes keyboard cable)
639396-221 Keyboard for use with all computer models in the Czech Republic (includes keyboard cable)
639396-251 Keyboard for use with all computer models in Russia (includes keyboard cable)
639396-261 Keyboard for use only with computer models equipped with an Intel processor in Bulgaria (includes
keyboard cable)
639396-281 Keyboard for use only with computer models equipped with an Intel processor in Thailand (includes
keyboard cable)
639396-291 Keyboard for use only with computer models equipped with an Intel processor in Japan (includes
keyboard cable)
639396-A41 Keyboard for use with all computer models in Belgium (includes keyboard cable)
639396-AB1 Keyboard for use only with computer models equipped with an Intel processor in Taiwan (includes
keyboard cable)
639396-AD1 Keyboard for use only with computer models equipped with an Intel processor South Korea (includes
keyboard cable)
639396-B31 Keyboard for use with all computer models in the Netherlands (includes keyboard cable)
639396-BA1 Keyboard for use with all computer models in Slovenia (includes keyboard cable)
639396-BB1 Keyboard for use only with computer models equipped with an Intel processor in Israel (includes
keyboard cable)
639396-BG1 Keyboard for use with all computer models in Switzerland (includes keyboard cable)
639396-D61 Keyboard for use only with computer models equipped with an Intel processor in India (includes
keyboard cable)
40 Chapter 3 Illustrated parts catalog
Spare part number
639396-DH1 Keyboard for use with all computer models in Denmark, Finland, and Norway (includes
639396-DJ1 Keyboard for use with all computer models in Greece (includes keyboard cable)
639397-001 17.3-in, BrightView, HD+, LED, LVDS display assembly (includes webcam, two microphones, and
639398-001 Display bezel
639399-001 Base enclosure for use only with computer models equipped with an Intel processor (includes openings
639400-001 Display enclosure in regular finish
639401-001 Antenna Kit (includes left and right wireless antenna cables and transceivers)
639402-001 Cable Kit
639403-001 Display Hinge Kit (includes left and right display hinges and brackets)
639404-001 Fan/heat sink assembly for use only with computer models equipped with an AMD processor and a
639405-001 160-GB solid-state drive for use only with computer models equipped with an Intel processor (does not
Description
keyboard cable)
wireless antenna transceivers and cables)
for 3 USB ports; includes battery release latch and 4 rubber feet)
graphics subsystem with UMA memory (includes replacement thermal material)
include bracket, connector cable, shield, or screws)
639736-001 1-GB memory module (DDR3, 10600, 1333-MHz)
640427-001 Fingerprint reader board (includes bracket, but does not include cable)
640456-001 Thermal Material Kit for use only with computer models equipped with an AMD Athlon, Phenom, or
Turion processor and a graphics subsystem with UMA memory (includes replacement thermal pads and paste)
640457-001 Thermal Material Kit for use only with computer models equipped with an AMD Athlon, Phenom, or
Turion processor and a graphics subsystem with discrete memory (includes replacement thermal pads and paste)
640898-001 Power button board (does not include cable)
640899-001 SD Card reader board (does not include cable)
640900-001 Display Cable Kit (includes display panel cable and webcam/microphone module cable)
640901-001 Display Rubber Kit (include screw covers)
640902-001 RTC battery (includes cable and double-sided tape)
640903-001 Fan/heat sink assembly for use only with computer models equipped with an Intel processor (includes
replacement thermal material)
640926-001 Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter for use only with computer models equipped with
an AMD processor
641301-001 DVD±RW Double-Layer LightScribe SuperMulti Drive for use only with computer models equipped with
an Intel processor
641302-001 Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe for use only with
computer models equipped with an Intel processor
Sequential part number listing
41
Spare part number
641303-001 Blu-ray Disc R/RW with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe for use only with
641304-001 Rear speakers (include rear left and right speakers, grill, and cable)
641305-001 Plastics Kit (includes service cover)
641306-001 Hard Drive Hardware Kit (includes bracket, connector cable, shield, and screws)
641492-001 Thermal Material Kit for use only with computer models equipped with an Intel processor and a
641493-001 Thermal Material Kit for use only with computer models equipped with an Intel processor and a
641549-001 Optical Drive Hardware Kit (includes 2 bezels, bracket, optical drive cable, and screws)
641575-001 System board for use only with computer models equipped with an AMD processor, the 6470 chipset,
641576-001 System board for use only with computer models equipped with an AMD processor, the 6650 chipset,
641578-001 Thermal Material Kit for use only with computer models equipped with an AMD processor and a
Description
computer models equipped with an Intel processor
graphics subsystem with UMA memory (includes replacement thermal pads and paste)
graphics subsystem with discrete memory (includes replacement thermal pads and paste)
and a graphics subsystem with discrete memory (includes 512-MB of discrete graphics subsystem memory and replacement thermal material)
and a graphics subsystem with discrete memory (includes 1024-MB of discrete graphics subsystem memory and replacement thermal material)
graphics subsystem with discrete memory (includes replacement thermal pads and paste)
641582-001 Display Screw Kit
641629-001 17.3-in, BrightView, HD+, LED, LVDS display panel
641672-001 320-GB, 7200-rpm hard drive (2.5-in, SATA, does not include bracket, connector cable, shield,
or screws)
645384-001 System board for use only with computer models equipped with an AMD processor and a graphics
subsystem with UMA memory (includes replacement thermal material)
645385-001 System board for use only with computer models equipped with an AMD processor, the 6490 chipset,
and a graphics subsystem with discrete memory (includes 512-MB of discrete graphics subsystem memory and replacement thermal material)
645386-001 System board for use only with computer models equipped with an AMD processor, the 6750 chipset,
and a graphics subsystem with discrete memory (includes 1024-MB of discrete graphics subsystem memory and replacement thermal material)
646434-001 USB board (does not include cable)
647270-001 Display lid switch board (includes cable)
647271-001 Bluetooth module cable (for use only with computer models equipped with an Intel processor)
649946-001 Display enclosure in steel gray finish
649947-001 Top cover in steel gray finish (includes TouchPad and TouchPad cable and TouchPad button board and
TouchPad button board cable)
650056-001 Fan/heat sink assembly for use only with computer models equipped with the AMD A70M chipset and
a graphics subsystem with UMA memory (includes replacement thermal material)
42 Chapter 3 Illustrated parts catalog
Spare part number
650057-001 Fan/heat sink assembly for use only with computer models equipped with the AMD A70M chipset and
650801-001 Thermal Material Kit for use only with computer models equipped with an Intel processor and a
651906-001 System board for use only with computer models equipped with the HM65 chipset, an Intel Dual
653337-001 Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes
653338-001 Intel Pentium B940 TJ85 2.00-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes
653339-001 Intel Dual Core i3-2330M 2.20-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes
653340-001 Intel Dual Core i3-2350M 2.30-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes
653341-001 Intel Dual Core i5-2430M 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB L3 cache,
653348-001 AMD A4-3300M 2.50-GHz processor (1.90-GHz FSB, 2.0-MB L2 cache, dual core, 35 W; includes
Description
a graphics subsystem with discrete memory (includes replacement thermal material)
graphics subsystem with 2-GB of discrete memory (includes replacement thermal pads and paste)
Core processor, and a graphics subsystem with UMA memory (includes replacement thermal material)
replacement thermal material)
replacement thermal material)
replacement thermal material)
replacement thermal material)
dual core, 35 W; includes replacement thermal material)
replacement thermal material)
653349-001 AMD A6-3400M 2.30-GHz processor (1.40-GHz FSB, 4.0-MB L2 cache, quad core, 35 W; includes
replacement thermal material)
653350-001 AMD A8-3500M 2.40-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core, 35 W; includes
replacement thermal material)
653351-001 AMD E2-3000M 2.40-GHz processor (1.80-GHz FSB, 4.0-MB L2 cache, quad core, 35 W; includes
replacement thermal material)
653356-001 AMD A4-3310MX 2.50-GHz processor (2.10-GHz FSB, 2.0-MB L2 cache, dual core, 45 W; includes
replacement thermal material)
653357-001 AMD A6-3410MX 2.30-GHz processor (1.60-GHz FSB, 2.0-MB L2 cache, quad core, 45 W; includes
replacement thermal material)
653358-001 AMD A8-3510MX 2.50-GHz processor (1.80-GHz FSB, 4.0-MB L2 cache, quad core, 45 W; includes
replacement thermal material)
653364-001 AMD A8-3530MX 2.60-GHz processor, (1.90-GHz FSB, 4.0-MB L2 cache, quad core, 45 W; includes
replacement thermal material)
653627-001 Fan/heat sink assembly for use only with computer models equipped with an Intel processor and a
graphics subsystem with 2.0-GB of discrete memory (includes replacement thermal material)
653628-001 Fan/heat sink assembly for use only with computer models equipped with an Intel processor and a
graphics subsystem with UMA memory (includes replacement thermal material)
654111-001 Thermal Material Kit for use only with computer models equipped with an AMD A8, A6, A4, or
E2 processor and a graphics subsystem with discrete memory (includes replacement thermal pads and paste)
Sequential part number listing
43
Spare part number
654112-001 Thermal Material Kit for use only with computer models equipped with an AMD A8, A6, A4, or
654442-001 17.3-in, BrightView, HD+, LED, LVDS display assembly in steel gray finish (includes webcam, two
655488-001 System board for use only with computer models equipped with the Intel HM65 chipset, an Intel Quad
655489-001 System board for use only with computer models equipped with the Intel HM65 chipset, an Intel Dual
655792-001 Bluetooth module EDR v.4.0 (for use only with computer models equipped with an Intel processor, does
655795-001 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter
656119-001 Realtek RTL8188CE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0LE Combo Adapter
656292-001 System board for use only with computer models equipped with the Intel HM65 chipset, an Intel
Description
E2 processor and a graphics subsystem with UMA memory (includes replacement thermal pads and paste)
microphones, and wireless antenna transceivers and cables)
Core processor, and a graphics subsystem with 2.0-GB of discrete memory (includes replacement thermal material)
Core processor, and a graphics subsystem with 2.0-GB of discrete memory (includes replacement thermal material)
not include cable)
quad core processor, and a graphics subsystem with UMA memory (includes replacement thermal material)
656295-001 17.3-in, AntiGlare, FHD, LED display assembly in aluminum finish for use only with computer models
equipped with an Intel processor (includes webcam, two microphones, and wireless antenna transceivers and cables)
656296-001 17.3-in, AntiGlare, FHD, LED display assembly in steel gray finish for use only with computer models
equipped with an Intel processor (includes webcam, two microphones, and wireless antenna transceivers and cables)
656297-001 17.3-in, AntiGlare, FHD, LED display panel for use only with computer models equipped with an
Intel processor
657325-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter
657988-001 Base enclosure for use only with computer models equipped with an AMD processor (includes openings
for 2 USB ports; includes battery release latch and 4 rubber feet)
658831-001 System board for use only with computer models equipped with the AMD RS880M chipset and a
graphics subsystem with UMA memory (includes replacement thermal material)
658832-001 System board for use only with computer models equipped with the AMD RS880M chipset and the
HD6470 graphics subsystem with 512-MB of discrete memory (includes replacement thermal material)
658833-001 System board for use only with computer models equipped with the AMD RS880M chipset and the
HD6650 graphics subsystem with 1.0-GB of discrete memory (includes replacement thermal material)
659093-001 System board for use only with computer models equipped with an Intel quad core processor, the 6490
graphics subsystem, and 1.0-GB of discrete video memory (BACO, includes replacement thermal material)
659094-001 System board for use only with computer models equipped with an Intel dual core processor, the 6490
graphics subsystem, and 1.0-GB of discrete video memory (BACO, includes replacement thermal material)
44 Chapter 3 Illustrated parts catalog
Spare part number
659095-001 System board for use only with computer models equipped with an Intel quad core processor, the 6770
659096-001 System board for use only with computer models equipped with an Intel dual core processor, the 6770
659624-001 Optical drive bay space saver
659875-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe for use only with
659876-001 Blu-ray ROM with LightScribe DVD±R/RW Super Multi Double-Layer Drive for use only with computer
Description
graphics subsystem, and 1.0-GB of discrete video memory (BACO, includes replacement thermal material)
graphics subsystem, and 1.0-GB of discrete video memory (BACO, includes replacement thermal material)
computer models equipped with an AMD processor
models equipped with an AMD processor
Sequential part number listing
45
4 Removal and replacement
procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:
Flat-bladed screwdriver
Magnetic screwdriver
Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
46 Chapter 4 Removal and replacement procedures
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.
Preliminary replacement requirements
47
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
48 Chapter 4 Removal and replacement procedures
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static­safe materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
Preliminary replacement requirements
49
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastics Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
50 Chapter 4 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.
There are as many as 103 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. (When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.)
Item Description Function
(1) Product name This is the product name affixed to the front of
the computer.
(2) Serial number (s/n) This is an alphanumeric identifier that is unique to
each product.
(3) Part number/Product number (p/n) This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what components and parts are needed.
Component replacement procedures
51
Item Description Function
(4) Warranty period This number describes the duration of the warranty
(5) Model description This is the alphanumeric identifier needed to locate

Computer feet

The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.
period for the computer.
documents, drivers, and support for the computer.

Battery

Description Spare part number
9-cell, 100-WHr, 3.00-AHr, LI 636631-001
6-cell, 62-WHr, 2.80-AHr, LI 593562-001
6-cell, 55-WHr, 2.55-AHr, LI 593554-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
52 Chapter 4 Removal and replacement procedures
Remove the battery:
1. Slide the release latch (1) to release the battery.
2. Pivot the front edge of the battery (2) up and back.
3.
Remove the battery (3) from the computer.
To insert the battery:
1.
Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay.
2. Pivot the front edge of the battery down into the battery bay until it is seated. (The battery release
latch will automatically lock into place.)

Optical drive

NOTE: The optical drive spare part kit includes a bezel and bracket.
Description Spare part number
For use with all computer models:
Blu-ray Disc R/RW with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe 659876-001
DVD±RW Double-Layer LightScribe SuperMulti Drive 659875-001
For use only with computer models equipped with an AMD processor:
Blu-ray Disc R/RW with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe 641850-001
DVD±RW Double-Layer LightScribe SuperMulti Drive 641851-001
For use only with computer models equipped with an Intel processor:
Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe 641302-001
Blu-ray Disc R/RW with SuperMulti DVD±R/RW Double-Layer Drive with LightScribe 641303-001
Component replacement procedures
53
Description Spare part number
DVD±RW Double-Layer LightScribe SuperMulti Drive 641301-001
Optical Drive Hardware Kit (includes bracket, optical drive cable, bezels (2), and screws 641549-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 52).
Remove the optical drive:
1. Slide the release latch (1) to release the service cover from the computer.
2. Lift the rear edge of the service cover (2) up and forward until it rests at an angle.
3. Remove the service cover. The service cover is available in the Plastics Kit, spare part number
641305-001.
54 Chapter 4 Removal and replacement procedures
4.
Remove the Phillips PM2.5×5.0 screw that secures the optical drive to the computer.
5. Push on the hard drive bracket (1) to release the optical drive.
6. Remove the optical drive (2) from the computer.
7. If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel
toward you.
8.
Remove the two Phillips PM2.0×4.0 screws (1) that secure the bracket to the optical drive.
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55
9.
Remove the optical drive bracket (2). The optical drive bracket is included in the Optical Drive Hardware Kit, spare part number 641549-001.
Reverse this procedure to reassemble and install the optical drive.

Hard drive

NOTE: The hard drive spare part kit does not include the bracket, connector cable, shield, or screws.
The bracket, connector cable, shield, and screws are included in the Hard Drive Hardware Kit, spare part number 641306-001.
NOTE: The computer can be equipped with up to two hard drives. The primary hard drive is installed
in the right hard drive bay. The secondary hard drive is installed in the left hard drive bay.
Description Spare part number
1-TB, 5400-rpm 638974-001
750-GB, 7200-rpm 633252-001
750-GB, 5400-rpm 634250-001
640-GB, 7200-rpm 621046-001
500-GB, 7200-rpm for use only with computer models equipped with an Intel processor 608218-001
320-GB, 7200-rpm 634862-001 and
641672-001
250-GB, 7200-rpm 634861-001 and
635225-001
Hard Drive Hardware Kit (includes bracket, connector cable, shield, and screws) 641306-001
160-GB solid-state drive (does not include bracket, connector cable, shield, or screws) 639405-001
56 Chapter 4 Removal and replacement procedures
Before removing a hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the service cover (see
Battery on page 52).
Optical drive on page 53).
Remove the hard drive:
NOTE: Steps 1 through 3 apply to the primary hard drive. See steps 4 through 7 for secondary
hard drive removal information.
1.
Disconnect the hard drive cable (1) from the system board.
2.
Remove the four Philllips PM2.5×5.0 screws (2) that secure the hard drive to the computer.
3.
Remove the hard drive (3).
4. Disconnect the hard drive cable (1) from the system board.
5. Release the hard drive cable (2) from the routing channel built into the base enclosure.
6. Remove the four Philllips PM2.5×5.0 screws (3) that secure the hard drive to the computer.
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57
7.
Remove the hard drive (4).
8. If it is necessary to replace the hard drive bracket or hard drive connector cable:
a. Remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the
hard drive.
b.
Remove the hard drive bracket (2) from the hard drive.
58 Chapter 4 Removal and replacement procedures
c.
Disconnect the hard drive connector cable (3) from the hard drive.
NOTE: The hard drive connector cable used on the secondary hard drive has a
longer cable.
Reverse this procedure to reassemble and install the mass storage device.
Component replacement procedures
59

RTC battery

Description Spare part number
RTC battery (includes cable and double-sided tape) 640902-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the service cover (see
Battery on page 52).
Optical drive on page 53).
Remove the RTC battery:
1. Disconnect the RTC battery cable (1) from the system board.
2. Release the clips (2) built into the base enclosure that secure the RTC battery.
3.
Remove the RTC battery (3). (The RTC battery is attached to the base enclosure with double­sided tape.)
Reverse this procedure to install the RTC battery.
60 Chapter 4 Removal and replacement procedures

Memory module

NOTE: The computer can be equipped with up to two memory modules. The primary memory module
is installed in the memory module socket closest to the system board. The expansion memory module is installed in the memory module socket farthest from the system board.
Description Spare part number
8 GB (DDR3, 10600, 1333-MHz, for use only with computer models equipped with an Intel processor)
4 GB (DDR3, 10600, 1333-MHz) 621569-001
2 GB (DDR3, 10600, 1333-MHz) 621565-001
1 GB (DDR3, 10600, 1333-MHz) 639736-001
634091-001
Before removing a memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the service cover (see
Battery on page 52).
Optical drive on page 53).
Remove the memory module:
1. Spread the retaining tabs (1) on each side of the memory module slot to release
the memory module. (The memory module tilts up.)
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61
2.
Remove the memory module (2) by pulling it away from the slot at an angle.
Reverse this procedure to install a memory module.

WLAN module

Description Spare part number
For use with all computer models:
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001
Atheros AR9285 802.11b/g/n 1×1 WiFi Adapter 605560-005
Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter 593836-001
Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0HS ready)
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001
Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo adapter (BT3.0HS ready)
Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter 630703-001
Realtek RTL8188CE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0LE Combo Adapter 656119-001
For use only with computer models equipped with an AMD processor:
Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1EDR+ Combo Adapter (BT3.0+HS ready)
Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter 602993-001
Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter 640926-001
600370-001
630705-001
593127-001
For use only with computer models equipped with an Intel processor:
62 Chapter 4 Removal and replacement procedures
Description Spare part number
Intel Centrino Advanced-N 6230 631956-001
Intel Centrino Wireless-N 1000 802.11b/g/n 1×2 WLAN module 593530-001
Intel Centrino Wireless-N + WiMAX 6150 633817-001
CAUTION: To prevent an unresponsive system, replace the wireless module only with a
wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the service cover (see
Battery on page 52).
Optical drive on page 53).
Remove the WLAN module:
1.
Disconnect the WLAN antenna cables from the terminals on the WLAN module.
NOTE: The #1 WLAN antenna cable is connected to the WLAN module Main terminal. The #2
WLAN antenna cable is connected to the WLAN module Aux terminal.
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63
2.
Remove the two Phillips PM2.0×4.0 screws that secure the WLAN module to the system board. (The WLAN module tilts up.)
3. Remove the WLAN module by pulling the module away from the slot at an angle.
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective
sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
64 Chapter 4 Removal and replacement procedures

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.
Description Spare part number Description Spare part number
For use with all computer models: For use in Italy 639396-061
For use in Belgium 639396-A41 For use in the Netherlands 639396-B31
For use in Canada 639396-121 For use in Portugal 639396-131
For use in the Czech Republic 639396-221 For use in Russia 639396-251
For use in Denmark, Finland, and Norway
For use in France 639396-051 For use in Spain 639396-071
For use in Germany 639396-041 For use in Switzerland 639396-BG1
For use in Greece 639396-DJ1 For use in the United Kingdom
For use in Hungary 639396-211 For use in the United States 639396-001
For use only with computer models equipped with an Intel processor:
For use in Bulgaria 639396-261 For use in South Korea 639396-AD1
For use in India 639396-D61 For use in Taiwan 639396-AB1
For use in Israel 639396-BB1 For use in Thailand 639396-281
For use in Japan 639396-291 For use in Turkey 639396-141
639396-DH1 For use in Slovenia 639396-BA1
639396-031
and Singapore
For use in Saudi Arabia 639396-171
Before removing the keyboard, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the optical drive (see
Battery on page 52).
Optical drive on page 53).
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65
Remove the keyboard:
1. Remove the two Phillips PM2.5×5.0 screws that secure the keyboard to the computer.
2. Rest the computer on its right side.
3.
Open the computer.
4. Insert a screw driver or similar thin tool into the keyboard screw hole, and then press on the back
of the keyboard until the keyboard disengages from the computer.
5. Turn the computer right-side up with the front toward you.
66 Chapter 4 Removal and replacement procedures
6.
Lift the rear edge of the keyboard (1), and then slide the keyboard (2) back until the keyboard cable connector is accessible.
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and
then disconnect the keyboard cable (2) from the system board.
8. Remove the keyboard.
Reverse this procedure to install the keyboard.
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67

Top cover

NOTE: The top cover spare part kit includes the TouchPad and TouchPad cable and TouchPad button
board and TouchPad button board cable.
Description Spare part number
In steel gray finish 649947-001
In regular finish 639388-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
Hard drive (see
Keyboard (see
Battery on page 52), and then remove the following components:
Optical drive on page 53)
Hard drive on page 56)
Keyboard on page 65)
When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the replacement top cover:
Fingerprint reader board and cable (see
Power button board and cable (see
Display lid switch board and cable (see
Fingerprint reader board on page 72)
Power button board on page 74)
Display lid switch board on page 76)
Remove the top cover:
1. Close the computer.
2. Turn the computer upside down, with the front toward you.
68 Chapter 4 Removal and replacement procedures
3.
Remove the eight Phillips PM2.5×5.0 screws that secure the top cover to the computer.
4. Remove the following screws:
(1) One Phillips PM2.5×7.0 screw in the rear left corner of the base enclosure
(2) Three Philllips PM2.5×3.0 screws in the optical drive bay
(3) Two Phillips PM2.5×9.0 screws on the right side of the base enclosure
5. Turn the computer right-side up, with the front toward you.
6. Open the computer.
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69
7.
Release the ZIF connectors to which the following cables are attached, and then disconnect the cables from the system board:
(1) Power button board cable
(2) TouchPad button board cable
(3) Fingerprint reader board cable
(4) USB board cable
8. Remove the two Phillips PM2.5×5.0 screws that secure the top cover to the computer.
NOTE: As you prepare to release the top cover, make sure the USB board (2) cable feeds freely
through the opening (3) in the top cover.
9. Lift the rear edge of the top cover (1) until the left and right sides disengage from the
base enclosure.
70 Chapter 4 Removal and replacement procedures
10.
Remove the top cover (2).
Reverse this procedure to install the top cover.
Component replacement procedures
71

Fingerprint reader board

NOTE: The fingerprint reader board does not include the fingerprint reader board cable. The
fingerprint reader board cable is included in the Cable Kit, spare part number 639402-001.
Description Spare part number
Fingerprint reader board (includes bracket) 640427-001
Before removing the fingerprint reader board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
Hard drive (see
Keyboard (see
Top cover (see
Battery on page 52), and then remove the following components:
Optical drive on page 53)
Hard drive on page 56)
Keyboard on page 65)
Top cover on page 68)
Remove the fingerprint reader board, bracket, and cable:
1. Turn the top cover upside down, with the front toward you.
2. Release the fingerprint reader board cable (1) from the surface of the top cover. Remove the two
Phillips PM2.0×2.0 screws (2) that secure the fingerprint reader board and bracket to the top cover.
72 Chapter 4 Removal and replacement procedures
3.
Remove the fingerprint reader board bracket (3), board (4), and cable.
Reverse this procedure to install the fingerprint reader board, bracket, and cable.
Component replacement procedures
73

Power button board

NOTE: The power button board does not include the power button board cable. The power button
board cable is included in the Cable Kit, spare part number 639402-001.
Description Spare part number
Power button board 640898-001
Before removing the power button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
Hard drive (see
Keyboard (see
Top cover (see
Battery on page 52), and then remove the following components:
Optical drive on page 53)
Hard drive on page 56)
Keyboard on page 65)
Top cover on page 68)
Remove the power button board:
1. Turn the top cover upside down, with the front toward you.
2. Release the power button board cable from the tab (1) on the top cover.
3. Disconnect the display lid switch board cable (2) from the power button board.
4. Remove the two Phillips PM2.0×4.0 screws (3) that secure the power button board to the
top cover.
74 Chapter 4 Removal and replacement procedures
5.
Remove the power button board and cable (4).
Reverse this procedure to install the power button board.
Component replacement procedures
75

Display lid switch board

Description Spare part number
Display lid switch board (includes cable) 647270-001
Before removing the display lid switch board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
Hard drive (see
Keyboard (see
Top cover (see
Battery on page 52), and then remove the following components:
Optical drive on page 53)
Hard drive on page 56)
Keyboard on page 65)
Top cover on page 68)
Remove the display lid switch board:
1. Turn the top cover upside down, with the front toward you.
2. Disconnect the display lid switch cable (1) from the power button board.
3. Release the display lid switch board cable from the clips (2) built into the top cover.
76 Chapter 4 Removal and replacement procedures
4.
Release the display lid switch board from the clips (3) built into the top cover.
5. Remove the display lid switch board and cable.
Reverse this procedure to install the display lid switch board and cable.
Component replacement procedures
77

SD Card reader board

NOTE: The SD Card reader board does not include the SD Card reader board cable. The SD Card
reader board cable is included in the Cable Kit, spare part number 639402-001.
Description Spare part number
SD Card reader board 640899-001
Before removing the SD Card reader board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
Hard drive (see
Keyboard (see
Top cover (see
Battery on page 52), and then remove the following components:
Optical drive on page 53)
Hard drive on page 56)
Keyboard on page 65)
Top cover on page 68)
Remove the SD Card reader board and cable:
1. Release the ZIF connector to which the SD Card reader board cable is connected, and then
disconnect the SD Card reader board cable (1) from the system board.
2. Remove the two Phillips PM2.5×5.0 screws (2) that secure the SD Card reader board to the
base enclosure.
78 Chapter 4 Removal and replacement procedures
3.
Remove the SD Card reader board (3) and cable.
Reverse this procedure to install the SD Card reader board and cable.
Component replacement procedures
79

Bluetooth module

NOTE: This section applies only to computer models equipped with an Intel processor.
NOTE: The Bluetooth module spare part kit does not include the Bluetooth module cable. The
Bluetooth module cable is available using spare part number 647271-001.
Description Spare part number
EDR v.4.0 655792-001
EDR v.3.0 537921-001
Before removing the Bluetooth module and cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see
Battery on page 52), and then remove the following components:
Optical drive (see
Hard drive (see
Keyboard (see
Top cover (see
Optical drive on page 53)
Hard drive on page 56)
Keyboard on page 65)
Top cover on page 68)
Remove the Bluetooth module and cable:
1.
Disconnect the Bluetooth module cable (1) from the system board.
2.
Release the Bluetooth module cable (2) from the clips built into the speaker and base enclosure.
80 Chapter 4 Removal and replacement procedures
3.
Release the Bluetooth module (3) from the clip built into the base enclosure.
4. Remove the Bluetooth module and cable.
5. If it is necessary to replace the Bluetooth module cable, disconnect the cable from the
Bluetooth module.
Reverse this procedure to install the Bluetooth module and cable.
Component replacement procedures
81

USB board

NOTE: The USB board does not include the USB board cable. The USB board cable is included in
the Cable Kit, spare part number 639402-001.
Description Spare part number
USB board 646434-001
Before removing the USB board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
Hard drive (see
Keyboard (see
Top cover (see
Battery on page 52), and then remove the following components:
Optical drive on page 53)
Hard drive on page 56)
Keyboard on page 65)
Top cover on page 68)
Remove the USB board:
1. Detach the USB board cable (1) from the base enclosure. (The USB board cable is attached to the
base enclosure with double-sided tape.)
2. Remove the two Phillips PM2.5×5.0 screws (2) that secure the USB board to the base enclosure.
82 Chapter 4 Removal and replacement procedures
3.
Remove the USB board (3) and cable.
Reverse this procedure to install the USB board and cable.
Component replacement procedures
83

Front speakers

Description Spare part number
Front speakers (includes front left and right speakers and cables) 639394-001
Before removing the front speakers, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
Hard drive (see
Keyboard (see
Top cover (see
USB board (see
Battery on page 52), and then remove the following components:
Optical drive on page 53)
Hard drive on page 56)
Keyboard on page 65)
Top cover on page 68)
USB board on page 82)
Remove the front speakers and cables:
1. Disconnect the front speaker cable (1) from the system board.
2. Release the front speaker cable from the clips (2) and routing channel built into the
base enclosure.
84 Chapter 4 Removal and replacement procedures
3.
Remove the two Phillips PM2.5×5.0 screws (3) that secure the front right speaker to the base enclosure.
4. Rotate the front left speaker (1) clockwise to release it from under the system board.
5. Remove the front left speaker (2).
6. Remove the front right speaker (3).
Reverse this procedure to install the front speakers and cables.
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85

Power connector cable

NOTE: The power connector cable is included in the Cable Kit, spare part number 639402-001.
Before removing the power connector cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
Hard drive (see
Keyboard (see
Top cover (see
Remove the power connector cable:
1.
Release the power connector cable from the clips (1) built into the base enclosure.
2. Disconnect the power connector cable (2) from the system board.
3. Remove the two Phillips PM2.0×4.0 screws (3) that secure the power connector to the
base enclosure.
4. Remove the power connector (4) from the base enclosure.
Battery on page 52), and then remove the following components:
Optical drive on page 53)
Hard drive on page 56)
Keyboard on page 65)
Top cover on page 68)
Reverse this procedure to install the power connector cable.
86 Chapter 4 Removal and replacement procedures

System board

NOTE: The system board spare part kit includes replacement thermal material.
Description Spare part number
For use only with computer models equipped with an AMD processor:
For use only with computer models equipped with the RS880M chipset and the HD6650 graphics subsystem with 1.0-GB of discrete memory
For use only with computer models equipped with the RS880M chipset and the HD6470 graphics subsystem with 512-MB of discrete memory
For use only with computer models equipped with the RS880M chipset and a graphics subsystem with UMA memory
System board for use only with computer models equipped with the 6750 chipset and a graphics subsystem with discrete memory (includes 1024-MB of discrete graphics subsystem memory)
System board for use only with computer models equipped with the 6650 chipset and a graphics subsystem with discrete memory (includes 1024-MB of discrete graphics subsystem memory)
System board for use only with computer models equipped with the 6490 chipset and a graphics subsystem with discrete memory (includes 512-MB of discrete graphics subsystem memory)
System board for use only with computer models equipped with the 6470 chipset and a graphics subsystem with discrete memory (includes 512-MB of discrete graphics subsystem memory)
System board for use only with computer models equipped with a graphics subsystem with UMA memory (includes replacement thermal material)
For use only with computer models equipped with an Intel processor:
For use only with computer models equipped with the Intel HM65 chipset, an Intel Quad Core processor, and a graphics subsystem with 2.0-GB of discrete memory
658833-001
658832-001
658831-001
645386-001
641576-001
645385-001
641575-001
645384-001
655488-001
For use only with computer models equipped with the Intel HM65 chipset, an Intel Dual Core processor, and a graphics subsystem with 2.0-GB of discrete memory
For use only with computer models equipped with the Intel HM65 chipset, an Intel Quad Core processor, and a graphics subsystem with UMA memory
For use only with computer models equipped with the HM65 chipset, an Intel Dual Core processor, and a graphics subsystem with UMA memory
For use only with computer models equipped with the 6770 chipset and an Intel Quad Core processor (BACO, includes 1024-MB of discrete graphics subsystem memory)
For use only with computer models equipped with the 6770 chipset and an Intel Quad Core processor (includes 1024-MB of discrete graphics subsystem memory)
For use only with computer models equipped with the 6770 chipset and an Intel Dual Core processor (BACO, includes 1024-MB of discrete graphics subsystem memory)
For use only with computer models equipped with the 6770 chipset and an Intel Dual Core processor (includes 1024-MB of discrete graphics subsystem memory)
For use only with computer models equipped with the 6490 chipset and an Intel Quad Core processor (BACO, includes 1024-MB of discrete graphics subsystem memory)
Component replacement procedures
655489-001
656292-001
651906-001
659093-001
639391-001
659094-001
639392-001
659095-001
87
Description Spare part number
For use only with computer models equipped with the 6490 chipset and an Intel Quad Core processor (includes 1024-MB of discrete graphics subsystem memory)
For use only with computer models equipped with the 6490 chipset and an Intel Dual Core processor (BACO, includes 1024-MB of discrete graphics subsystem memory)
For use only with computer models equipped with the 6490 chipset and an Intel Dual Core processor (includes 1024-MB of discrete graphics subsystem memory)
Thermal Material Kit (includes replacement thermal pads and paste):
For use only with computer models equipped with an AMD A8, A6, A4, or E2 processor and a graphics subsystem with discrete memory
For use only with computer models equipped with an AMD A8, A6, A4, or E2 processor and a graphics subsystem with UMA memory
For use only with computer models equipped with an AMD Athlon, Phenom, or Turion processor and a graphics subsystem with discrete memory
For use only with computer models equipped with an AMD Athlon, Phenom, or Turion processor and a graphics subsystem with UMA memory
For use only with computer models equipped with an Intel processor and a graphics subsystem with 2-GB of discrete memory
For use only with computer models equipped with an Intel processor and a graphics subsystem with discrete memory
639389-001
659096-001
639390-001
654111-001
654112-001
640457-001
640456-001
650801-001
641493-001
For use only with computer models equipped with an Intel processor and a graphics subsystem with UMA memory
641492-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see
Optical drive (see
Hard drive (see
WLAN module (see
Keyboard (see
Top cover (see
Battery on page 52), and then remove the following components:
Optical drive on page 53)
Hard drive on page 56)
WLAN module on page 62)
Keyboard on page 65)
Top cover on page 68)
88 Chapter 4 Removal and replacement procedures
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:
Memory module (see
RTC battery (see
Fan and heat sink (see
Processor (see
Memory module on page 61)
RTC battery on page 60)
Fan/heat sink assembly on page 91)
Processor on page 95)
Remove the system board:
1. Close the computer.
2. Turn the computer upside down, with the front toward you.
3. Disconnect the rear speaker cable (1) and the optical drive cable (2) from the system board.
4. Turn the computer right side up, with the front toward you.
5. Open the computer.
Component replacement procedures
89
6.
Disconnect the following cables from the system board:
(1) Display panel cable
(2) Webcam/microphone cable
(3) Subwoofer cable
(4) Power connector cable
7. Remove the five Phillips PM2.5×5.0 screws that secure the system board to the base enclosure.
8.
Flex the left side (1) of the base enclosure outward to allow the audio connectors (2) to clear the openings in the base enclosure.
9. Lift the front edge of the system board (3) until it rests at an angle.
90 Chapter 4 Removal and replacement procedures
10.
Remove the system board (4) by sliding it up and forward at an angle.
Reverse this procedure to install the system board.

Fan/heat sink assembly

NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material.
Description Spare part number
For use only with computer models equipped with the AMD A70M chipset and a graphics subsystem with discrete memory
For use only with computer models equipped with the AMD A70M chipset and a graphics subsystem with UMA memory
For use only with computer models equipped with an AMD processor and a graphics subsystem with discrete memory
For use only with computer models equipped with an AMD processor and a graphics subsystem with UMA memory
For use only with computer models equipped with an Intel processor and a graphics subsystem with
2.0-GB of discrete memory
For use only with computer models equipped with an Intel processor and a graphics subsystem with UMA memory
For use only with computer models equipped with an Intel processor 640903-001
650057-001
650056-001
641578-001
639404-001
653627-001
653628-001
NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of
the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Component replacement procedures
91
Before removing the fan/heat sink assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
Hard drive (see
WLAN module (see
Keyboard (see
Top cover (see
System board (see
Remove the fan/heat sink assembly:
1. Disconnect the fan cable from the system board.
Battery on page 52), and then remove the following components:
Optical drive on page 53)
Hard drive on page 56)
WLAN module on page 62)
Keyboard on page 65)
Top cover on page 68)
System board on page 87)
2. Turn the system board upside down, with the front toward you.
NOTE: Steps 3 and 4 apply to computer models equipped with an AMD processor. See steps 5
and 6 for fan/heat sink assembly removal information for computer models equipped with an Intel processor.
3. Following the 1 through 9 sequence indicated on the heat sink, loosen the nine captive screws (1)
that secure the fan/heat sink assembly to the system board.
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and
system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach it.
92 Chapter 4 Removal and replacement procedures
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