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User Guide
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© 2015 Hewlett-Packard Development
Company, L.P.
HDMI, the HDMI Logo and High-Definition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
Microsoft and Windows are U.S. registered
trademarks of the Microsoft group of
companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: April 2015
Document Part Number: 822287-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product.
To access the latest user guide, go to
http://www.hp.com/support and select your
country. Select Drivers & Downloads, and then
follow the on-screen instructions.
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About This Guide
This guide provides information on monitor features, setting up the monitor, and technical specifications.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm
or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to
equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
TIP: Text set off in this manner provides helpful hints.
This product incorporates HDMI technology.
iii
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iv About This Guide
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Table of contents
1 Product features ........................................................................................................................................... 1
HP Z display ........................................................................................................................................................... 1
2 Safety and maintenance guidelines ................................................................................................................ 3
Important safety information ............................................................................................................................... 3
Maintenance guidelines ......................................................................................................................................... 4
Cleaning the monitor ........................................................................................................................... 4
Shipping the monitor ........................................................................................................................... 4
3 Setting up the monitor ................................................................................................................................... 5
Use caution when setting up the monitor ............................................................................................................. 5
Installing the stand ................................................................................................................................................ 6
Identifying rear and side components .................................................................................................................. 7
Connecting the cables ............................................................................................................................................ 8
Identifying front panel controls .......................................................................................................................... 12
Adjusting the monitor .......................................................................................................................................... 13
Turning on the monitor ....................................................................................................................................... 15
Connecting USB devices ...................................................................................................................................... 16
Removing the monitor stand .............................................................................................................................. 17
Mounting the monitor .......................................................................................................................................... 17
Locating the serial number and product number ............................................................................................... 19
Installing a cable lock .......................................................................................................................................... 19
4 Operating the monitor ................................................................................................................................. 20
Software and utilities .......................................................................................................................................... 20
The Information file .......................................................................................................................... 20
The Image Color Matching file .......................................................................................................... 20
Installing the .INF and .ICM files .......................................................................................................................... 20
Installing from the disc ..................................................................................................................... 20
Downloading from the Web .............................................................................................................. 21
Using the On-Screen Display (OSD) menu ........................................................................................................... 22
Reconfiguring the Function buttons ................................................................................................................... 23
Using Picture-in-Picture (PIP) and Picture-beside-Picture (PBP) ...................................................................... 24
Using Auto-Sleep Mode ....................................................................................................................................... 24
Color management .............................................................................................................................................. 25
Color presets ..................................................................................................................................... 25
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Color calibration — factory .............................................................................................................. 25
Color calibration — User ................................................................................................................... 25
Appendix A Technical specifications ................................................................................................................ 27
31.5"/80 cm model .............................................................................................................................................. 27
Recognizing preset display resolutions .............................................................................................................. 28
Entering user modes ......................................................................................................................... 29
Appendix B Support and troubleshooting ......................................................................................................... 30
Solving common problems .................................................................................................................................. 30
Button lockouts ................................................................................................................................................... 30
Product support ................................................................................................................................................... 31
Preparing to call technical support ..................................................................................................................... 31
Appendix C LCD monitor quality and pixel policy ............................................................................................... 32
Appendix D Accessibility ................................................................................................................................. 33
Supported assistive technologies ....................................................................................................................... 33
Contacting support .............................................................................................................................................. 33
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1 Product features
HP Z display
The monitor features include:
●
80 cm (31.5-inch) diagonal viewable area display with 3840 x 2160 UHD resolution, plus full-screen
support for lower resolutions
●
Wide color gamut to provide 99% coverage of both AdobeRGB and sRGB color spaces
●
Ability to accurately remap the color gamut of the monitor (within the supported color gamut of the
panel) to enable the selection of the color space and very accurately set the RGB primaries for
consistent and repeatable colors
●
Very high color and luminance stability (with typical use)
●
Calibrated color space factory presets for AdobeRGB, BT. 709, and sRGB so the monitor is ready to use
for color critical applications with minimal setup
●
Re-calibrateable color presets that allow you to re-calibrate to a standard or custom color space by
specifying the color primaries, white point, gamma, and luminance (requires the separately purchased
HP DreamColor Calibration Solution kit)
●
Option to return to Factory Calibration settings or Previous Calibration settings to easily restore the
monitor to the factory or user settings
●
User calibration that requires the DreamColor calibration solution kit (sold separately)
●
User adjustable color settings for customers who do not have calibration equipment
●
Non-glare panel with an LED backlight
●
Wide viewing angle to allow viewing from a sitting or standing position, or moving from side-to-side
●
Tilt capability
●
Pivot capability to rotate the display from landscape to portrait
●
Swivel and height adjustment capabilities
●
Removable stand for flexible monitor panel mounting solutions
●
HP Quick Release 2 device to quickly install the monitor panel to the stand with a simple click, and then
remove it with the convenient sliding tab release
●
DisplayPort video input
●
Mini-DisplayPort video input
●
Two HDMI (High-Definition Multimedia Interface) video inputs with MHL (Mobile High-Definition Link)
supported on the HDMI 2 input and HDMI 2.0 supported on the HDMI 1 input
●
Quad-PIP functionality to enable the DisplayPort and HDMI inputs to be viewed in each quadrant of the
screen
●
Audio-out (headphone) jack
HP Z display 1
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●
USB 3.0 hub with one upstream port (connects to the computer) and four downstream ports (connects
to USB devices)
●
USB cable provided to connect the monitor's USB hub to the USB connector on the computer
●
Five front bezel menu buttons, four that are reconfigurable to quickly allow selection of the most
commonly used operations
●
Supports an optional HP speaker bar
●
Plug and play capability if supported by your operating system
●
Security slot provision on the rear of the monitor for an optional cable lock
●
Cable management feature for placement of cables and cords
●
On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization
●
HP Display Assistant software for adjusting monitor settings and enabling theft deterrence features
(refer to the HP Display Assistant User Guide included on the disc with your monitor)
●
HDCP (High-Bandwidth Digital Content Protection) copy protection on all digital inputs
●
Software and documentation disc that includes monitor drivers and product documentation
●
Energy saver feature to meet requirements for reduced power consumption
NOTE: For safety and regulatory information, refer to the Product Notices provided on your media disc, if
one is included, or in your documentation kit. To locate updates to the user guide for your product, go to
http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-
screen instructions.
2 Chapter 1 Product features
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2 Safety and maintenance guidelines
Important safety information
A power cord is included with the monitor. If another cord is used, use only a power source and connection
appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to
the Product Notices provided on your media disc, if one is included, or in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Plug the power cord into an AC outlet that is easily accessible at all times.
• Disconnect power from the monitor by unplugging the power cord from the AC outlet.
• If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin
outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The
grounding pin is an important safety feature.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical
outlet, grasp the cord by the plug.
To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper workstation,
setup, posture, and health and work habits for computer users, and provides important electrical and
mechanical safety information. This guide is located on the Web at
http://www.hp.com/ergo.
CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection
device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge
protection; the power strips must be specifically labeled as having this ability. Use a power strip whose
manufacturer offers a Damage Replacement Policy so you can replace the equipment, if surge protection
fails.
Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.
WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks,
speakers, chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot be
pulled, grabbed, or tripped over.
Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of
the electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the
rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.
Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug
firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
Do not drop the monitor or place it on an unstable surface.
Do not allow anything to rest on the power cord. Do not walk on the cord.
NOTE: This product is suitable for entertainment purposes. Consider placing the display in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that may cause
disturbing reflections from the screen.
Important safety information 3
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Maintenance guidelines
To enhance the performance and extend the life of the monitor:
●
Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls
that are covered in the operating instructions. If the monitor is not operating properly or has been
dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
●
Use only a power source and connection appropriate for this monitor, as indicated on the label/back
plate of the monitor.
●
Turn the monitor off when not in use. You can substantially increase the life expectancy of the monitor
by using a screen saver program and turning off the monitor when not in use.
NOTE: Monitors with a “burned-in image” are not covered under the HP warranty.
●
Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or
covered. Never push objects of any kind into cabinet slots or other openings.
●
Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.
●
When removing the monitor stand, you must lay the monitor face down on a soft area to prevent it from
getting scratched, defaced, or broken.
Cleaning the monitor
1. Turn off the monitor and unplug the power cord from the back of the unit.
2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol.
CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never
spray the cleaner directly on the screen surface. It may run behind the bezel and damage the electronics.
CAUTION: Do not use cleaners that contain any petroleum based materials such as benzene, thinner, or any
volatile substance to clean the monitor screen or cabinet. These chemicals may damage the monitor.
Shipping the monitor
Keep the original packing box in a storage area. You may need it later if you move or ship the monitor.
4 Chapter 2 Safety and maintenance guidelines
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3 Setting up the monitor
To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other
attached devices, then follow the instructions below.
NOTE: Be sure the master power switch, located on the rear panel of the monitor, is in the off position. The
master power switch turns off all power to the monitor.
Use caution when setting up the monitor
To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel may
cause non-uniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover
to its normal condition.
If installing a stand, lay the monitor face down on a flat surface covered with a protective sheet foam or nonabrasive cloth. This prevents the screen from getting scratched, defaced or broken as well as damage to the
front panel buttons.
NOTE: Your monitor may look different from the monitor in this illustration.
Use caution when setting up the monitor 5
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Installing the stand
CAUTION: Do not touch the surface of the LCD panel. Pressure on the panel may cause non-uniformity of
color or disorientation of the liquid crystals. If this occurs the screen will not recover to its normal condition.
TIP: Consider the placement of the display, because the bezel might cause interfering reflections from
surrounding light and bright surfaces.
The display uses the HP Quick Release 2 for easy mounting of the monitor. To mount the panel onto the
stand:
1. Lay the monitor panel face down on a flat surface covered by a clean, dry cloth.
2. Slide the top of the stand's mounting plate (1) under the upper lip of the recess in the back of the panel.
3. Lower the bottom of the stand's mounting plate (2) into the recess until it snaps into place.
4. The HP Quick Release 2 latch (3) pops up when the stand is locked in place.
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Identifying rear and side components
Component Function
1USB 3.0 Downstream (side
panel)
2 Master Power Switch Turns off all power to the monitor.
3 Power Connector Connects the AC power cord to the monitor.
4 MHL / HDMI 2 Connects the HDMI or MHL cable from the source device to the
5 HDMI 1 Connects an HDMI cable from the source device to the monitor.
6 DisplayPort 2 Connects the Mini-DisplayPort cable from the source device to
7 DisplayPort 1 Connects the DisplayPort cable from the source device to the
8 Audio-out Connects headphones or an optional HP Speaker Bar to the
9 USB 3.0 Upstream Connects the USB hub cable from the source device to the
10 USB 3.0 Downstream Connects optional USB devices to the monitor.
Connects optional USB devices to the monitor.
NOTE: Putting the switch in the Off position will yield the
lowest power state for the monitor when not in use.
monitor.
the monitor
monitor.
monitor.
monitor.
Identifying rear and side components 7
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Connecting the cables
NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the
monitor.
1. Place the monitor in a convenient, well-ventilated location near the computer or source device.
2. Before connecting the cables, route the cables through the cable routing hole in the center of the stand.
3. Connect a video cable.
NOTE: The monitor will automatically determine which inputs have valid video signals. The inputs can
be selected by pressing the Next Input button on the front panel or through the On-Screen Display
(OSD) by pressing the Menu button and selecting Input Control.
●
Connect a DisplayPort cable to the DisplayPort connector on the rear of the monitor and the other
end to the DisplayPort connector on the source device.
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●
Connect a Mini-DisplayPort cable to the Mini-DisplayPort connector on the rear of the monitor and
the other end to the DisplayPort connector on the source device.
●
Connect an HDMI cable to the HDMI port on the rear of the monitor and the other end to the source
device.
Connecting the cables 9
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●
Connect an MHL cable to the HDMI (MHL) port on the rear of the monitor and to the micro USB port
on an MHL-enabled source device, such as a smart phone or tablet, to stream content from the
mobile device to your monitor screen.
NOTE: The MHL video is limited to the mobile device output resolution.
NOTE: The MHL connector also charges your MHL mobile device while connected and streaming.
NOTE: You can also connect an HDMI cable between the HDMI (MHL) port on the monitor and an
HDMI source device.
4. Connect the USB upstream cable’s Type B connector to the USB upstream port on the rear of the
monitor and the cable’s Type A connector to the USB downstream port on the source device.
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5. Connect one end of the AC power cord to the power connector on the rear of the monitor, and the other
end to an AC outlet.
WARNING! To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Disconnect power from the equipment by unplugging the power cord from the AC outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the
electrical outlet, grasp the cord by the plug.
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Identifying front panel controls
Control Function
1 Menu button Opens and closes the OSD menu.
NOTE: To activate the Menu button and the Function buttons, press any of the buttons
so that the button labels appear on the screen.
2 Function buttons Use these buttons to navigate through the OSD based on the indicators next to the
3 Power button Turns the monitor on or off.
buttons that are activated while the OSD is open.
NOTE: You can reconfigure the Function buttons in the OSD to quickly select the most
commonly used operations. See
more information.
NOTE: Be sure the master power switch on the rear of the monitor is in the ON position
to turn on the monitor.
Reconfiguring the Function buttons on page 23 for
NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at
http://www.hp.com/go/sml.
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Adjusting the monitor
1. Tilt the monitor's panel forward or backward to set it to a comfortable eye level.
2. Swivel the monitor to the left or right for the best viewing angle.
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3. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top
bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned
low and reclined may be more comfortable for users with corrective lenses. The monitor should be
repositioned as you adjust your working posture throughout the work day.
4. You can pivot the monitor from landscape to portrait orientation viewing to adapt to your application.
a. Adjust the monitor to full height position and tilt the monitor back to full tilt position (1).
b. Pivot the monitor clockwise 90° from landscape to portrait orientation (2).
CAUTION: If the monitor is not in full height and full tilt position when pivoting, the bottom right
corner of the monitor panel will come in contact with the base and potentially cause damage to
the monitor.
If you are adding an optional speaker bar to the monitor, install it after pivoting the monitor. The
speaker bar will come in contact with the base when pivoting and potentially cause damage to the
monitor or speaker bar.
NOTE: To view information on the screen in portrait mode, you can install the HP Display Assistant
software included on the software and documentation CD. The position of the OSD menu can also be
rotated to portrait mode. To rotate the OSD menu, access the OSD menu by pressing the Menu button
on the front panel, select OSD Control from the menu, and then select OSD Rotation.
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Turning on the monitor
1. Set the master power switch on the rear of the monitor to the On position.
2. Press the power button on the computer to turn it on.
3. Press the power button on the front of the monitor to turn it on.
CAUTION: Burn-in image damage may occur on monitors that display the same static image on screen for a
prolonged period of time.* To avoid burn-in image damage on the monitor screen, you should always
activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time.
Image retention is a condition that may occur on all LCD screens. Monitors with a “burned-in image” are not
covered under the HP warranty.
* A prolonged period of time is 2 consecutive hours of a static image.
NOTE: If pressing the power button has no effect, the Power Button Lockout feature may be enabled. To
disable this feature, press and hold the monitor power button for 10 seconds.
NOTE: You can disable the power LED in the OSD menu. Press the Menu button on the front of the monitor,
and then select Power Control > Power LED > Off.
When the monitor is powered on, a Monitor Status message is displayed for five seconds. The message
shows which input is the current active signal, the current preset display resolution, and the recommended
preset display resolution.
The monitor automatically scans the signal inputs for an active input and uses that input for the display.
Turning on the monitor 15
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Connecting USB devices
USB ports are used to connect devices such as a digital camera, USB keyboard, or USB mouse. There are four
downstream USB ports on the monitor (two on the rear and two on the side).
NOTE: You must connect the USB upstream cable from the computer to the monitor to enable the USB
downstream ports on the monitor. See step 4 in
Connecting the cables on page 8.
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Removing the monitor stand
You can remove the monitor panel from the stand to install the panel on a wall, a swing arm, or other
mounting fixture.
CAUTION: Before beginning to disassemble the monitor, be sure the monitor is turned off and all cables are
disconnected.
1. Disconnect and remove all cables from the monitor.
2. Lay the monitor face down on a flat surface covered by a clean, dry cloth.
3. Press up on the latch near the bottom center of the monitor to unlock the HP Quick Release 2 (1).
4. Swing the bottom of the stand up until the mounting plate clears the recess in the panel (2).
5. Slide the stand out of the recess (3).
Mounting the monitor
The monitor panel can be attached to a wall, swing arm, or other mounting fixture.
NOTE: This apparatus is intended to be supported by UL or CSA Listed wall mount bracket.
CAUTION: This monitor supports the VESA industry standard 100 mm mounting holes. To attach a third-
party mounting solution to the monitor, four 4 mm, 0.7 pitch, and 10 mm long screws are required. Longer
screws must not be used because they may damage the monitor. It is important to verify that the
manufacturer’s mounting solution is compliant with the VESA standard and is rated to support the weight of
the monitor display panel. For best performance, it is important to use the power and video cables provided
with the monitor.
1. Remove the monitor from the stand (see Removing the monitor stand on page 17).
Removing the monitor stand 17
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2. Remove the four screws from the VESA holes located on the rear of the monitor panel.
3. Use the four screws removed from the VESA holes on rear of the monitor panel to attach the mounting
device to the monitor.
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Locating the serial number and product number
The serial number and product number are located on a label on the rear panel of the display head. You may
need these numbers when contacting HP about the monitor model.
NOTE: You may need to partially pivot the display head to read the label.
Installing a cable lock
You can secure the monitor to a fixed object with an optional cable lock available from HP.
Locating the serial number and product number 19
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4 Operating the monitor
Software and utilities
The disc that comes with the monitor contains files you can install on the computer:
●
an .INF (Information) file
●
ICM (Image Color Matching) files (one for each calibrated color space)
The Information file
The .INF file defines monitor resources used by Microsoft Windows operating systems to ensure monitor
compatibility with the computer’s graphics adapter.
This monitor is Microsoft Windows Plug and Play compatible and the monitor will work correctly without
installing the .INF file. Monitor Plug and Play compatibility requires that the computer’s graphic card is VESA
DDC2–compliant and that the monitor connects directly to the graphics card. Plug and Play does not work
through separate BNC type connectors or through distribution buffers/boxes.
The Image Color Matching file
The .ICM files are data files that are used in conjunction with graphics programs to provide consistent color
matching from monitor screen to printer, or from scanner to monitor screen. This file is activated from within
graphics programs that support this feature.
NOTE: The ICM color profile is written in accordance with the International Color Consortium (ICC) Profile
Format specification.
Installing the .INF and .ICM files
After you determine that you need to update, you can install the .INF and .ICM files from the disc or download
them.
Installing from the disc
To install the .INF and .ICM files on the computer from the disc:
1. Insert the disc in the computer optical drive. The disc menu is displayed.
2. View the HP Monitor Software Information file.
3. Select Install Monitor Driver Software.
4. Follow the on-screen instructions.
5. Ensure that the proper resolution and refresh rates appear in the Windows Display control panel.
NOTE: You may need to install the digitally signed monitor .INF and .ICM files manually from the disc in the
event of an installation error. Refer to the HP Monitor Software Information file on the disc.
20 Chapter 4 Operating the monitor
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Downloading from the Web
If you do not have a computer or source device with an optical drive, you can download the latest version
of .INF and .ICM files from the HP monitors support Web site:
1. Go to
2. Select Drivers & Downloads, type your monitor model in the Find my product search field, and click Go.
3. If necessary, select your monitor from the list.
4. Select your operating system, and then click Next.
5. Click Driver - Display/Monitor to open the list of drivers.
6. Click on the driver.
7. Click the System Requirements tab, and then verify that your system meets the program minimum
8. Click Download and follow the on-screen instructions to download the software.
http://www.hp.com/support and select the appropriate country and language.
requirements.
Installing the .INF and .ICM files 21
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Using the On-Screen Display (OSD) menu
Use the On-Screen Display (OSD) menu to adjust the monitor settings screen image based on your
preferences. You can access and make adjustments in the OSD using the buttons on the monitor's front
panel.
To access the OSD and make adjustments, do the following:
1. If the monitor is not already on, press the power button to turn on the monitor.
2. To access the OSD menu, press one of the five front bezel buttons to activate the buttons, and then
press the Menu button to open the OSD.
3. Use the four Function buttons to navigate, select, and adjust the menu choices. The button labels are
variable depending on the menu or sub-menu that is active.
The following table lists the menu selections in the main menu.
Main Menu Description
Luminance Adjusts the luminance level of the screen.
Color Control Selects and adjusts the screen color.
Input Control Selects the video input signal.
Image Control Adjusts the screen image.
PIP Control Selects and adjusts the PIP image.
Power Control Adjusts the power settings.
OSD Control Adjusts the on-screen display (OSD) and Function button controls.
Management Enables/disables DDC/CI support and returns all OSD menu settings to the factory default settings.
Language Selects the language in which the OSD menu is displayed. The factory default is English.
Information Displays important information about the monitor.
Exit Exits the OSD menu screen.
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Reconfiguring the Function buttons
Pressing one of the five front bezel buttons activates the buttons and displays the icons above the buttons.
The factory default button icons and functions are shown below.
Button Function
1 Menu Opens the OSD (On-Screen Display) main menu.
2Information
(Function button 1)
3 Next Active Input
(Function button 2)
4 Color Control
(Function button 3)
5Luminance
(Function button 4)
6 Power Turns the monitor on or off.
Opens the Information menu.
Switches the monitor's input source to the next active input.
Opens the Color Control menu.
Opens the Luminance adjustment scale.
You can change the Function buttons from their default values so that when the buttons are activated you
can quickly access commonly used menu items.
To reconfigure the Function buttons:
1. Press one of the five front bezel buttons to activate the buttons, and then press the Menu button to
open the OSD.
2. In the OSD, select OSD Control > Configure Function Buttons and then select one of the available
options for the button you want to reconfigure.
NOTE: You can only reconfigure the four Function buttons. You can not reconfigure the Menu button or the
power button.
Reconfiguring the Function buttons 23
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Using Picture-in-Picture (PIP) and Picture-beside-Picture (PBP)
The monitor supports both PIP, where one source is overlaid over another, and PBP, where one source is
positioned adjacent to another either horizontally (for landscape orientation) or vertically (for portrait
orientation). Four FHD images can be displayed in the quad-PIP mode.
To use PIP or PBP:
1. Connect a secondary input source to the monitor.
2. Press one of the five front bezel buttons to activate the buttons, and then press the Menu button to
open the OSD.
3. In the OSD, select PIP Control > PIP On/Off and then select either Picture-in-Picture or Picture-beside-
Picture.
4. The monitor will scan the secondary inputs for a valid signal input and use that input for the PIP/PBP
picture. If you want to change the PIP/PBP input, select PIP Input in the OSD and select the desired
input.
5. If you want to change the size of the PIP, select PIP Size in the OSD then select the desired size.
6. If you want to adjust the position of the PIP, select PIP Position in the OSD, then select the desired
position.
Using Auto-Sleep Mode
The display supports an OSD (On-Screen Display) option called Auto-Sleep Mode that allows you to enable or
disable a reduced power state for the display. When Auto-Sleep Mode is enabled (enabled by default), the
monitor will enter a reduced power state when the host PC signals low power mode (absence of either
horizontal or vertical sync signal).
Upon entering this reduced power state sleep mode, the monitor screen is blanked, the backlight is turned
off and the power LED indicator turns amber. The monitor draws less than 0.5W of power when in this
reduced power mode. The monitor will wake from the sleep mode when the host PC sends an active signal to
the monitor (for example, if you activate the mouse or keyboard).
You can disable the Auto-Sleep Mode in the OSD. Press one of the five front bezel buttons to activate the
buttons, and then press the Menu button to open the OSD. In the OSD press Power Control > Auto-Sleep
Mode > Disable.
24 Chapter 4 Operating the monitor
Page 31
Color management
The monitor includes both standard and user definable color space settings to support a variety of customer
uses. Most color spaces are pre-calibrated at the factory and can be recalibrated by the end user when the HP
DreamColor Calibration Solution kit is used (sold separately). Calibration includes control of the monitor’s
color gamut, RGB primaries, gamma, and luminance. The RGB Adjust color selections are not calibrated and
cannot be calibrated.
Color presets
The calibrated color space presets are defined as follows:
Color Preset Red Primary Green Primary Blue Primary White
u' v' u' v' u' v'
sRGB 0.451 0.523 0.125 0.563 0.175 0.158 D65 sRGB 0–100%
AdobeRGB 0.451 0.523 0.076 0.576 0.175 0.158 D65 2.2 0–100%
BT.709 0.451 0.523 0.125 0.563 0.175 0.158 D65 2.4 0–100%
User adjustment of luminance above or below the target luminance is possible for each color space while
maintaining the accuracy of the primaries and the white point.
The RGB Adjust color selections are not calibrated and include:
●
Warm (approximately 5000K)
●
Neutral (approximately 6500K)
●
Cool (approximately 9300 K)
●
Custom (RGB) (user adjustable setting for red, green, and blue)
Color calibration — factory
Three standard color spaces, sRGB, AdobeRGB, and BT.709, are calibrated at the factory and a one-page
calibration report is printed and included in each monitor carton.
Point
Gamma Luminance
(cd/m2)
Factory calibration settings are saved in monitor memory and can be re-applied at any time through the OnScreen Display.
Color calibration — User
Each color space can be calibrated by the end user with the user calibration software that comes with the
product and with a colorimeter device (the colorimeter is included in the DreamColor Calibration Solution
option kit, sold separately). The user calibration software is a Windows-based application that requires use
of the Windows 7 or later operating system. The calibration process uses the following steps:
1. Insert the monitor documentation disc into the host computer’s CD/DVD player.
2. Install the user calibration program on the host computer.
3. Place the colorimeter from the DreamColor Calibration Solutions kit in front of the monitor panel as
directed.
4. Run the calibration software and follow the on-screen steps. One color space can be calibrated and
named at a time. Two methods of calibration are possible:
Color management 25
Page 32
●
Wizard mode – the application will ask questions about the user’s environment and usage then will
suggest settings to be used.
●
Expert mode – the user will be asked to input all the variables intended for use in the calibration
process.
When calibration is complete, the values are saved in monitor memory. The most recent calibration settings
can be re-applied at any time through the On-Screen Display.
26 Chapter 4 Operating the monitor
Page 33
A Technical specifications
NOTE: All specifications represent the typical specifications provided by HP's component manufacturers;
actual performance may vary either higher or lower.
For the latest specifications or additional specifications on this product, go to
quickspecs/ and search for your specific display model to find the model-specific QuickSpecs.
31.5"/80 cm model
Display
Type
Viewable Image Size 80 cm diagonal 31.5-inch diagonal
Maximum Weight (Unpacked) 10.7 kg 23.54 lbs
Dimensions (include base)
Height (highest position)
Height (lowest position)
Depth
Width
Tilt -5°~25°
Swivel -45°~45°
Maximum Graphic Resolution DisplayPort: 3840 x 2160 (60 Hz)
80 cm wide screen
LCD
61.4 cm
48.4 cm
24.5 cm
73.7 cm
HDMI 1: 3840 x 2160 (60 Hz)
HDMI 2: 3840 x 2160 (30 Hz)
http://www.hp.com/go/
31.5 inches wide screen
24.2 inches
19.1 inches
9.7 inches
29.0 inches
MHL: 1920 x 1080 (60 Hz)
Optimum Graphic Resolution DisplayPort: 3840 x 2160 (60 Hz)
HDMI 1: 3840 x 2160 (60 Hz)
HDMI 2: 3840 x 2160 (30 Hz)
MHL: 1920 x 1080 (60 Hz)
Environmental Requirements Temperature
Operating Temperature
Storage Temperature
Power Source 100 – 240 VAC 50/60 Hz
Input Terminal One HDMI connector, one HDMI/MHL
5 to 35° C
-20 to 60° C
connector, one DisplayPort connector, one
Mini-DisplayPort connector (cable inclusion
varies by region)
41 to 95° F
-4 to 140° F
31.5"/80 cm model 27
Page 34
Recognizing preset display resolutions
The display resolutions listed below are the most commonly used modes and are set as factory defaults. This
monitor automatically recognizes these preset modes and they will appear properly sized and centered on
the screen.
Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz)
1 640 × 480 31.469 59.940
2 720 × 400 31.469 70.087
3 720 × 480 31.469 59.940
4 800 × 600 37.879 60.317
5 1024 × 768 48.363 60.004
6 1280 × 720 45.000 59.940
7 1280 × 720 45.000 60.000
8 1280 × 768 47.396 59.995
9 1280 × 800 49.702 59.810
10 1280 × 960 60.000 60.000
11 1280 × 1024 63.981 60.020
12 1280 × 1200 49.306 59.910
13 1366 × 768 47.712 59.790
14 1440 × 900 55.935 59.887
15 1440 × 900 55.469 59.901
16 1600 × 900 60.000 60.000
17 1600 × 1200 75.000 60.000
18 1680 × 1050 65.290 59.954
19 1920 × 1080 67.500 60.000
20 1920 × 1200 74.038 59.950
21 1920 × 1200 74.556 59.885
22 2560 × 1440 88.786 59.900
23 2560 × 1600 98.713 59.972
24 3840 × 2160 54.000 24.000
25 3840 × 2160 67.500 30.000
26 3840 × 2160 135.000 60.000
NOTE: The video card must be capable of supporting 3840 × 2160 – 60Hz to drive the
monitor at the Preferred Mode.
28 Appendix A Technical specifications
Page 35
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480i 720 × 480 15.734 59.940
2 480p 720 × 480 31.469 59.940
3 576i 720 × 576 15.625 50.000
4 576p 720 × 576 31.250 50.000
5 720p50 1280 × 720 37.500 50.000
6 720p60 1280 × 720 45.000 60.000
7 1080i50 1920 x 1080 28.125 50.000
8 1080p50 1920 x 1080 56.250 50.000
9 1080i60 1920 x 1080 33.750 60.000
10 1080p60 1920 x 1080 67.500 60.000
Entering user modes
The video controller signal may occasionally call for a mode that is not preset if:
●
You are not using a standard graphics adapter.
●
You are not using a preset mode.
If this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen display.
Your changes can be made to any or all of these modes and saved in memory. The monitor automatically
stores the new setting, and then recognizes the new mode just as it does a preset mode. In addition to the
factory preset modes, there are at least 10 user modes that can be entered and stored.
Recognizing preset display resolutions 29
Page 36
B Support and troubleshooting
Solving common problems
The following table lists possible problems, the possible cause of each problem, and the recommended
solutions.
Problem Possible Cause Solution
Screen is blank. Power cord is disconnected. Connect the power cord.
Power button is turned off. Press the front panel power button.
NOTE: If pressing the power button has no effect, press and
hold the power button for 10 seconds to disable the power
button lockout feature.
Master power switch is turned off. Set the master power switch on the rear of the monitor to the
On position.
Video cable is improperly connected. Connect the video cable properly. See
on page 8 for more information.
System is in sleep mode. Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.
Video card compatibility. Open the OSD menu and select the Input Control menu. Set
Auto-Switch Input to Disable and manually select the input.
Image appears blurred,
indistinct, or too dark.
Check Video Cable is
displayed on screen.
Input Signal Out of Range is
displayed on screen.
The monitor is off but it did
not seem to enter into a lowpower sleep mode.
OSD Lockout is displayed. The monitor's OSD Lockout function
Power Button Lockout is
displayed.
Luminance is too low. Open the OSD menu and select Luminance to adjust the
luminance scale as needed.
Monitor video cable is disconnected. Connect the appropriate video signal cable between the
computer and monitor. Be sure that the computer power is
off while connecting the video cable.
Video resolution and/or refresh rate
are set higher than what the monitor
supports.
The monitor's power saving control is
disabled.
is enabled.
The monitor's Power Button Lockout
function is enabled.
Change the settings to a supported setting (see
preset display resolutions on page 28).
Open the OSD menu and select Power Control > Auto-Sleep
Mode and set auto-sleep to Enable.
Press and hold the Menu button on the front panel for 10
seconds to disable the OSD Lockout function.
Press and hold the power button for 10 seconds to unlock the
power button function.
Connecting the cables
Recognizing
Button lockouts
Holding down the power button or Menu button for ten seconds will lock out the functionality of that button.
You can restore the functionality by holding the button down again for ten seconds. This functionality is only
available when the display is powered on, displaying an active signal, and the OSD is not active.
30 Appendix B Support and troubleshooting
Page 37
Product support
For additional information on using your monitor, go to http://www.hp.com/support. Select your country or
region, select Troubleshooting, and then enter your model in the search window and click the Go button.
NOTE: The monitor user guide, reference material, and drivers are available at
support.
If the information provided in the guide does not address your questions, you can contact support. For U.S.
support, go to
country/us/en/wwcontact_us.html.
Here you can:
●
Chat online with an HP technician
NOTE: When support chat is not available in a particular language, it is available in English.
●
Find support telephone numbers
●
Locate an HP service center
http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/
Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
●
Monitor model number
●
Monitor serial number
●
Purchase date on invoice
http://www.hp.com/
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
●
Name and version of the hardware and software you are using
Product support 31
Page 38
C LCD monitor quality and pixel policy
The TFT monitor uses high-precision technology, manufactured according to HP standards, to guarantee
trouble-free performance. Nevertheless, the display may have cosmetic imperfections that appear as small
bright or dark spots. This is common to all LCD displays used in products supplied by all vendors and is not
specific to the HP LCD. These imperfections are caused by one or more defective pixels or sub-pixels.
●
A pixel consists of one red, one green, and one blue sub-pixel.
●
A defective whole pixel is always turned on (a bright spot on a dark background), or it is always off (a
dark spot on a bright background). The first is the more visible of the two.
●
A defective sub-pixel (dot defect) is less visible than a defective whole pixel and is small and only visible
on a specific background.
To locate defective pixels, the monitor should be viewed under normal operating conditions, in normal
operating mode at a supported resolution and refresh rate, from a distance of approximately 50 cm (20 in).
HP expects that, over time, the industry will continue to improve its ability to produce LCDs with fewer
cosmetic imperfections and HP will adjust guidelines as improvements are made.
32 Appendix C LCD monitor quality and pixel policy
Page 39
D Accessibility
HP designs, produces, and markets products and services that can be used by everyone, including people
with disabilities, either on a stand-alone basis or with appropriate assistive devices.
Supported assistive technologies
HP products support a wide variety of operating system assistive technologies and can be configured to work
with additional assistive technologies. Use the Search feature on your device to locate more information
about assistive features.
NOTE: For additional information about a particular assistive technology product, contact customer
support for that product.
Contacting support
We are constantly refining the accessibility of our products and services and welcome feedback from users. If
you have an issue with a product or would like to tell us about accessibility features that have helped you,
please contact us at (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. If you are deaf
or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require technical support or have
accessibility questions by calling (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. North American
Mountain Time.
NOTE: Support is in English only.
Supported assistive technologies 33
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