HP DreamZ24x User Guide
User Guide
© Copyright 2017 HP Development Company,
L.P.
HDMI, the HDMI Logo and High-Denition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product. To access the latest
user guide, go to http://www.hp.com/support.
Select Find your product, and then follow the
on-screen instructions.
First Edition: June 2017
Document Part Number: 933377-001
About This Guide
This guide provides information on monitor features, setting up the monitor, and technical specications.
WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). A notice alerts the user that failure to follow a procedure exactly as described
could result in loss of data or in damage to hardware or software. Also contains essential information to
explain a concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI technology.
iii
iv About This Guide
Table of contents
1 Product features ........................................................................................................................................... 1
Features ................................................................................................................................................................. 1
2 Safety and maintenance guidelines ................................................................................................................ 3
Important safety information ............................................................................................................................... 3
Maintenance guidelines ......................................................................................................................................... 4
Cleaning the monitor ........................................................................................................................... 4
Shipping the monitor ........................................................................................................................... 4
3 Setting up the monitor ................................................................................................................................... 5
Use caution when setting up the monitor ............................................................................................................. 5
Attaching the monitor stand ................................................................................................................................. 5
Rear components ................................................................................................................................................... 6
Connecting the cables ............................................................................................................................................ 7
Front components ............................................................................................................................................... 11
Adjusting the monitor .......................................................................................................................................... 12
Turning on the monitor ........................................................................................................................................ 14
HP watermark and image retention policy ......................................................................................................... 15
Connecting USB devices ....................................................................................................................................... 15
Removing the monitor stand ............................................................................................................................... 16
Mounting the monitor .......................................................................................................................................... 16
Mounting the monitor using the Quick Release 2 mounting bracket ............................................... 17
Mounting the monitor without using the Quick Release 2 mounting bracket ................................. 19
Locating the serial number and product number ............................................................................................... 20
Locating the information card ............................................................................................................................. 20
Installing a cable lock .......................................................................................................................................... 21
4 Operating the monitor ................................................................................................................................. 22
Software and utilities .......................................................................................................................................... 22
The Information le ........................................................................................................................... 22
The Image Color Matching le ........................................................................................................... 22
Installing the INF and ICM les ............................................................................................................................ 22
Installing from the optical disc (available in select regions) ............................................................ 22
Downloading from the web ............................................................................................................... 23
Using Picture-in-Picture (PIP) and Picture-beside-Picture (PBP) ....................................................................... 23
DisplayPort multistreaming ................................................................................................................................ 23
v
Optimizing multi-monitor usage ......................................................................................................................... 25
Adjusting monitor luminance when working in a dark environment ................................................................. 25
Changing the bezel button functions .................................................................................................................. 25
Adjusting the bezel button LEDs ......................................................................................................................... 25
Using Auto-Sleep Mode ....................................................................................................................................... 26
Using the on-screen display (OSD) menu ............................................................................................................ 26
Color management .............................................................................................................................................. 30
Color presets ..................................................................................................................................... 30
Color calibration — Factory .............................................................................................................. 31
Color calibration — User ................................................................................................................... 31
Auto EDID update .............................................................................................................................. 31
Appendix A Technical specications ................................................................................................................. 32
Preset display resolutions ................................................................................................................................... 33
Appendix B Support and troubleshooting ......................................................................................................... 34
Solving common problems .................................................................................................................................. 34
Product support ................................................................................................................................................... 35
Preparing to call technical support ..................................................................................................................... 35
Appendix C Accessibility ................................................................................................................................. 36
Supported assistive technologies ....................................................................................................................... 36
Contacting support .............................................................................................................................................. 36
vi
1 Product features
Features
The LCD (liquid crystal display) monitor has an active matrix, In-Plane Switching (IPS) panel. The monitor
features include:
●
61.0 cm (24-inch) diagonal viewable area display with 1920 x 1200 resolution, plus full-screen support
for lower resolutions: includes custom scaling for maximum image size while preserving original aspect
ratio
●
Wide color gamut to provide 100% coverage of both AdobeRGB and sRGB color spaces
●
Ability to accurately remap the color gamut of the monitor (within the supported color gamut of the
panel) to enable the selection of the color space and very accurately set the RGB primaries for consistent
and repeatable colors
●
Very high color and luminance stability (with typical use)
●
Calibrated color space factory presets for AdobeRGB, BT. 709, and sRGB so the monitor is ready to use
for color critical applications with minimal setup
●
Re-calibrateable color presets that allow you to re-calibrate to a standard or custom color space by
specifying the color primaries, white point, gamma, and luminance (requires the separately purchased
HP DreamColor Calibration Solution kit)
●
Option to return to Factory Calibration settings or User Calibration settings to easily restore the monitor
to the factory or user settings
●
User calibration that requires the DreamColor calibration solution kit (sold separately)
●
User adjustable color settings for customers who do not have calibration equipment
●
Four recongurable front bezel Function buttons to quickly select the most commonly used operations
●
Wide viewing angle to allow viewing from a sitting or standing position, or moving from side-to-side
●
Adjustable tilt, height, swivel, and pivot capabilities
●
Removable stand for exible monitor panel mounting solutions
●
HP Quick Release 2 to quickly install the monitor on the stand with a simple click and remove it with the
convenient sliding tab release
●
Optional thin client mounting bracket that attaches to the rear of the stand (purchased separately)
●
Easy access pull-out information card with the information needed when contacting HP support
●
Video signal inputs to support DisplayPort digital (cable provided), DVI digital (cable provided), and HDMI
digital (cable not provided)
●
DisplayPort output connector for DisplayPort multistreaming
●
Analog audio output for headphones or an optional HP speaker bar
●
USB 3.0 hub with one upstream port (cable provided) that connects to the computer and four
downstream ports that connect to USB devices
●
Plug and play capability if supported by your operating system
Features 1
●
Security slot provision on rear of monitor for optional cable lock
●
Cable management feature for placement of cables and cords
●
On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization
●
PIP functionality to enable the DisplayPort, DVI, and HDMI inputs to be viewed in a small secondary
window or side-by-side on the main window
●
HDCP (High-Bandwidth Digital Content Protection) copy protection on all digital inputs
●
In select regions, software and documentation optical disc provided with the monitor that includes
monitor drivers and product documentation
NOTE: For safety and regulatory information, refer to the Product Notices provided in your documentation
kit. To locate updates to the user guide for your product, go to http://www.hp.com/support. Select Find your
product, and then follow the on-screen instructions.
2 Chapter 1 Product features
2 Safety and maintenance guidelines
Important safety information
An AC power cord may be included with the monitor. If another cord is used, use only a power source and
connection appropriate for this monitor. For information on the correct power cord set to use with the
monitor, refer to the
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Plug the power cord into an AC outlet that is easily accessible at all times.
• Disconnect power from the computer by unplugging the power cord from the AC outlet.
• If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin
outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding
pin is an important safety feature.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup,
and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides
important electrical and mechanical safety information. The Safety & Comfort Guide is available on the Web
at http://www.hp.com/ergo.
Product Notices provided on the optical disc or in your documentation kit.
IMPORTANT: For the protection of the monitor, as well as the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection
device such as a power strip or uninterruptible power supply (UPS). Not all power strips provide surge
protection; the power strips must be specically labeled as having this ability. Use a power strip whose
manufacturer oers a damage replacement policy so you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.
WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot be pulled,
grabbed, or tripped over.
Be sure that the total ampere rating of the products connected to the AC outlet does not exceed the current
rating of the outlet, and that the total ampere rating of the products connected to the cord does not exceed
the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.
Install the monitor near an AC outlet that you can easily reach. Disconnect the monitor by grasping the plug
rmly and pulling it from the AC outlet. Never disconnect the monitor by pulling the cord.
Do not drop the monitor or place it on an unstable surface.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that may cause
disturbing reections from the screen.
Important safety information 3
Maintenance guidelines
To enhance the performance and extend the life of the monitor:
●
Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls
that are covered in the operating instructions. If the monitor is not operating properly or has been
dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
●
Use only a power source and connection appropriate for this monitor, as indicated on the label/back
plate of the monitor.
●
Be sure the total ampere rating of the products connected to the outlet does not exceed the current
rating of the electrical outlet, and the total ampere rating of the products connected to the cord does
not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A)
for each device.
●
Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug
rmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
●
Turn the monitor o when not in use. You can substantially increase the life expectancy of the monitor
by using a screen saver program and turning o the monitor when not in use.
NOTE: Monitors with a “burned-in image” are not covered under the HP warranty.
●
Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or
covered. Never push objects of any kind into cabinet slots or other openings.
●
Do not drop the monitor or place it on an unstable surface.
●
Do not allow anything to rest on the power cord. Do not walk on the cord.
●
Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.
●
When removing the monitor stand, you must lay the monitor face down on a soft area to prevent it from
getting scratched, defaced, or broken.
Cleaning the monitor
1. Turn o the monitor and unplug the power cord from the back of the unit.
2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
3. For more diicult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol.
IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never
spray the cleaner directly on the screen surface. It may run behind the bezel and damage the electronics.
IMPORTANT: Do not use cleaners that contain any petroleum-based materials such as benzene, thinner, or
any volatile substance to clean the monitor screen or cabinet. These chemicals may damage the monitor.
Shipping the monitor
Keep the original packing box in a storage area. You may need it later if you move or ship the monitor.
4 Chapter 2 Safety and maintenance guidelines
3 Setting up the monitor
To set up the monitor, ensure that the power is turned o to the monitor, computer system, and other
attached devices, then follow the instructions below.
NOTE: Be sure the master power switch, located on the rear panel of the monitor, is in the o position. The
master power switch turns o all power to the monitor.
Use caution when setting up the monitor
To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel may
cause non-uniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover
to its normal condition.
If installing a base, lay the monitor face down on a at surface covered with a protective sheet foam or nonabrasive cloth. This prevents the screen from getting scratched, defaced or broken as well as damage to the
front panel buttons.
Attaching the monitor stand
IMPORTANT: Do not touch the surface of the LCD panel. Pressure on the panel may cause non-uniformity of
color or disorientation of the liquid crystals. If this occurs the screen will not recover to its normal condition.
The display uses the HP Quick Release 2 for easy moving of the monitor. To mount the panel onto the stand:
1. Lay the monitor panel face down on a at surface covered by a clean, dry cloth.
2. Slide the top of the mounting plate (1) on the stand under the upper lip of the recess in the back of the
panel.
3. Lower the bottom of the stand's mounting plate (2) into the recess until it snaps into place.
4. The HP Quick Release 2 latch (3) pops up when the stand is locked in place.
Use caution when setting up the monitor 5
NOTE: If you are mounting the monitor to a mounting xture instead of the stand refer to Mounting the
monitor on page 16.
Rear components
Component Function
1 USB 3.0 Downstream
Connectors (side panel)
2 Master Power Switch Turns o all power to the monitor.
3 AC Power Connector Connects the AC power cord to the monitor.
4 DisplayPort IN Connects the DisplayPort cable to the monitor.
5 DVI-D Connects the DVI-D cable to the monitor.
6 HDMI Connects an HDMI cable to the monitor.
7 DisplayPort OUT Connects a second monitor.
8 Audio Out Connects headphones or optional HP Speaker Bar to the
9 USB 3.0 Upstream
Connector
10 USB 3.0 Downstream
Connectors
Connects optional USB devices to the monitor.
NOTE: Putting the switch in the O position will yield the
lowest power state for the monitor when not in use.
NOTE: A removable rubber plug covers the DisplayPort OUT
connector.
monitor.
Connects the USB hub cable to the monitor's USB hub connector
and to a host USB port/hub.
Connects optional USB devices to the monitor.
6 Chapter 3 Setting up the monitor
Connecting the cables
1. Place the monitor in a convenient, well-ventilated location near the computer.
2. Before connecting the cables, route the cables through the cable routing hole in the center of the stand.
3. Depending on your conguration, connect either the DisplayPort, DVI, or HDMI video cable between the
PC and the monitor.
NOTE: The video mode is determined by the video cable used. The monitor will automatically
determine which inputs have valid video signals. The inputs can be selected through the On-Screen
Display (OSD) feature by pressing one of the ve front bezel buttons to activate the buttons, and then
press the bottom Open Menu button to open the OSD. In the OSD select Video Input and choose the
desired input source.
●
For DisplayPort digital operation, connect the DisplayPort signal cable to the DisplayPort IN
connector on the rear of the monitor and the other end to the DisplayPort connector on the
computer (cable provided).
NOTE: You must connect the DisplayPort cable to the DisplayPort IN connector, not the
DisplayPort OUT connector. The monitor will not function if you connect the cable between the
DisplayPort OUT connector and the computer.
Connecting the cables 7
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