User Guide
© Copyright 2017 HP Development Company,
L.P.
HDMI, the HDMI Logo and High-Denition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product. To access the latest
user guide, go to http://www.hp.com/support.
Select Find your product, and then follow the
on-screen instructions.
First Edition: June 2017
Document Part Number: 933377-001
About This Guide
This guide provides information on monitor features, setting up the monitor, and technical specications.
WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). A notice alerts the user that failure to follow a procedure exactly as described
could result in loss of data or in damage to hardware or software. Also contains essential information to
explain a concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI technology.
iii
iv About This Guide
Table of contents
1 Product features ........................................................................................................................................... 1
Features ................................................................................................................................................................. 1
2 Safety and maintenance guidelines ................................................................................................................ 3
Important safety information ............................................................................................................................... 3
Maintenance guidelines ......................................................................................................................................... 4
Cleaning the monitor ........................................................................................................................... 4
Shipping the monitor ........................................................................................................................... 4
3 Setting up the monitor ................................................................................................................................... 5
Use caution when setting up the monitor ............................................................................................................. 5
Attaching the monitor stand ................................................................................................................................. 5
Rear components ................................................................................................................................................... 6
Connecting the cables ............................................................................................................................................ 7
Front components ............................................................................................................................................... 11
Adjusting the monitor .......................................................................................................................................... 12
Turning on the monitor ........................................................................................................................................ 14
HP watermark and image retention policy ......................................................................................................... 15
Connecting USB devices ....................................................................................................................................... 15
Removing the monitor stand ............................................................................................................................... 16
Mounting the monitor .......................................................................................................................................... 16
Mounting the monitor using the Quick Release 2 mounting bracket ............................................... 17
Mounting the monitor without using the Quick Release 2 mounting bracket ................................. 19
Locating the serial number and product number ............................................................................................... 20
Locating the information card ............................................................................................................................. 20
Installing a cable lock .......................................................................................................................................... 21
4 Operating the monitor ................................................................................................................................. 22
Software and utilities .......................................................................................................................................... 22
The Information le ........................................................................................................................... 22
The Image Color Matching le ........................................................................................................... 22
Installing the INF and ICM les ............................................................................................................................ 22
Installing from the optical disc (available in select regions) ............................................................ 22
Downloading from the web ............................................................................................................... 23
Using Picture-in-Picture (PIP) and Picture-beside-Picture (PBP) ....................................................................... 23
DisplayPort multistreaming ................................................................................................................................ 23
v
Optimizing multi-monitor usage ......................................................................................................................... 25
Adjusting monitor luminance when working in a dark environment ................................................................. 25
Changing the bezel button functions .................................................................................................................. 25
Adjusting the bezel button LEDs ......................................................................................................................... 25
Using Auto-Sleep Mode ....................................................................................................................................... 26
Using the on-screen display (OSD) menu ............................................................................................................ 26
Color management .............................................................................................................................................. 30
Color presets ..................................................................................................................................... 30
Color calibration — Factory .............................................................................................................. 31
Color calibration — User ................................................................................................................... 31
Auto EDID update .............................................................................................................................. 31
Appendix A Technical specications ................................................................................................................. 32
Preset display resolutions ................................................................................................................................... 33
Appendix B Support and troubleshooting ......................................................................................................... 34
Solving common problems .................................................................................................................................. 34
Product support ................................................................................................................................................... 35
Preparing to call technical support ..................................................................................................................... 35
Appendix C Accessibility ................................................................................................................................. 36
Supported assistive technologies ....................................................................................................................... 36
Contacting support .............................................................................................................................................. 36
vi
1 Product features
Features
The LCD (liquid crystal display) monitor has an active matrix, In-Plane Switching (IPS) panel. The monitor
features include:
●
61.0 cm (24-inch) diagonal viewable area display with 1920 x 1200 resolution, plus full-screen support
for lower resolutions: includes custom scaling for maximum image size while preserving original aspect
ratio
●
Wide color gamut to provide 100% coverage of both AdobeRGB and sRGB color spaces
●
Ability to accurately remap the color gamut of the monitor (within the supported color gamut of the
panel) to enable the selection of the color space and very accurately set the RGB primaries for consistent
and repeatable colors
●
Very high color and luminance stability (with typical use)
●
Calibrated color space factory presets for AdobeRGB, BT. 709, and sRGB so the monitor is ready to use
for color critical applications with minimal setup
●
Re-calibrateable color presets that allow you to re-calibrate to a standard or custom color space by
specifying the color primaries, white point, gamma, and luminance (requires the separately purchased
HP DreamColor Calibration Solution kit)
●
Option to return to Factory Calibration settings or User Calibration settings to easily restore the monitor
to the factory or user settings
●
User calibration that requires the DreamColor calibration solution kit (sold separately)
●
User adjustable color settings for customers who do not have calibration equipment
●
Four recongurable front bezel Function buttons to quickly select the most commonly used operations
●
Wide viewing angle to allow viewing from a sitting or standing position, or moving from side-to-side
●
Adjustable tilt, height, swivel, and pivot capabilities
●
Removable stand for exible monitor panel mounting solutions
●
HP Quick Release 2 to quickly install the monitor on the stand with a simple click and remove it with the
convenient sliding tab release
●
Optional thin client mounting bracket that attaches to the rear of the stand (purchased separately)
●
Easy access pull-out information card with the information needed when contacting HP support
●
Video signal inputs to support DisplayPort digital (cable provided), DVI digital (cable provided), and HDMI
digital (cable not provided)
●
DisplayPort output connector for DisplayPort multistreaming
●
Analog audio output for headphones or an optional HP speaker bar
●
USB 3.0 hub with one upstream port (cable provided) that connects to the computer and four
downstream ports that connect to USB devices
●
Plug and play capability if supported by your operating system
Features 1
●
Security slot provision on rear of monitor for optional cable lock
●
Cable management feature for placement of cables and cords
●
On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization
●
PIP functionality to enable the DisplayPort, DVI, and HDMI inputs to be viewed in a small secondary
window or side-by-side on the main window
●
HDCP (High-Bandwidth Digital Content Protection) copy protection on all digital inputs
●
In select regions, software and documentation optical disc provided with the monitor that includes
monitor drivers and product documentation
NOTE: For safety and regulatory information, refer to the Product Notices provided in your documentation
kit. To locate updates to the user guide for your product, go to http://www.hp.com/support. Select Find your
product, and then follow the on-screen instructions.
2 Chapter 1 Product features
2 Safety and maintenance guidelines
Important safety information
An AC power cord may be included with the monitor. If another cord is used, use only a power source and
connection appropriate for this monitor. For information on the correct power cord set to use with the
monitor, refer to the
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Plug the power cord into an AC outlet that is easily accessible at all times.
• Disconnect power from the computer by unplugging the power cord from the AC outlet.
• If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin
outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding
pin is an important safety feature.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup,
and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides
important electrical and mechanical safety information. The Safety & Comfort Guide is available on the Web
at http://www.hp.com/ergo.
Product Notices provided on the optical disc or in your documentation kit.
IMPORTANT: For the protection of the monitor, as well as the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection
device such as a power strip or uninterruptible power supply (UPS). Not all power strips provide surge
protection; the power strips must be specically labeled as having this ability. Use a power strip whose
manufacturer oers a damage replacement policy so you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.
WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot be pulled,
grabbed, or tripped over.
Be sure that the total ampere rating of the products connected to the AC outlet does not exceed the current
rating of the outlet, and that the total ampere rating of the products connected to the cord does not exceed
the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.
Install the monitor near an AC outlet that you can easily reach. Disconnect the monitor by grasping the plug
rmly and pulling it from the AC outlet. Never disconnect the monitor by pulling the cord.
Do not drop the monitor or place it on an unstable surface.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that may cause
disturbing reections from the screen.
Important safety information 3
Maintenance guidelines
To enhance the performance and extend the life of the monitor:
●
Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls
that are covered in the operating instructions. If the monitor is not operating properly or has been
dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
●
Use only a power source and connection appropriate for this monitor, as indicated on the label/back
plate of the monitor.
●
Be sure the total ampere rating of the products connected to the outlet does not exceed the current
rating of the electrical outlet, and the total ampere rating of the products connected to the cord does
not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A)
for each device.
●
Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug
rmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
●
Turn the monitor o when not in use. You can substantially increase the life expectancy of the monitor
by using a screen saver program and turning o the monitor when not in use.
NOTE: Monitors with a “burned-in image” are not covered under the HP warranty.
●
Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or
covered. Never push objects of any kind into cabinet slots or other openings.
●
Do not drop the monitor or place it on an unstable surface.
●
Do not allow anything to rest on the power cord. Do not walk on the cord.
●
Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.
●
When removing the monitor stand, you must lay the monitor face down on a soft area to prevent it from
getting scratched, defaced, or broken.
Cleaning the monitor
1. Turn o the monitor and unplug the power cord from the back of the unit.
2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
3. For more diicult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol.
IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never
spray the cleaner directly on the screen surface. It may run behind the bezel and damage the electronics.
IMPORTANT: Do not use cleaners that contain any petroleum-based materials such as benzene, thinner, or
any volatile substance to clean the monitor screen or cabinet. These chemicals may damage the monitor.
Shipping the monitor
Keep the original packing box in a storage area. You may need it later if you move or ship the monitor.
4 Chapter 2 Safety and maintenance guidelines
3 Setting up the monitor
To set up the monitor, ensure that the power is turned o to the monitor, computer system, and other
attached devices, then follow the instructions below.
NOTE: Be sure the master power switch, located on the rear panel of the monitor, is in the o position. The
master power switch turns o all power to the monitor.
Use caution when setting up the monitor
To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel may
cause non-uniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover
to its normal condition.
If installing a base, lay the monitor face down on a at surface covered with a protective sheet foam or nonabrasive cloth. This prevents the screen from getting scratched, defaced or broken as well as damage to the
front panel buttons.
Attaching the monitor stand
IMPORTANT: Do not touch the surface of the LCD panel. Pressure on the panel may cause non-uniformity of
color or disorientation of the liquid crystals. If this occurs the screen will not recover to its normal condition.
The display uses the HP Quick Release 2 for easy moving of the monitor. To mount the panel onto the stand:
1. Lay the monitor panel face down on a at surface covered by a clean, dry cloth.
2. Slide the top of the mounting plate (1) on the stand under the upper lip of the recess in the back of the
panel.
3. Lower the bottom of the stand's mounting plate (2) into the recess until it snaps into place.
4. The HP Quick Release 2 latch (3) pops up when the stand is locked in place.
Use caution when setting up the monitor 5
NOTE: If you are mounting the monitor to a mounting xture instead of the stand refer to Mounting the
monitor on page 16.
Rear components
Component Function
1 USB 3.0 Downstream
Connectors (side panel)
2 Master Power Switch Turns o all power to the monitor.
3 AC Power Connector Connects the AC power cord to the monitor.
4 DisplayPort IN Connects the DisplayPort cable to the monitor.
5 DVI-D Connects the DVI-D cable to the monitor.
6 HDMI Connects an HDMI cable to the monitor.
7 DisplayPort OUT Connects a second monitor.
8 Audio Out Connects headphones or optional HP Speaker Bar to the
9 USB 3.0 Upstream
Connector
10 USB 3.0 Downstream
Connectors
Connects optional USB devices to the monitor.
NOTE: Putting the switch in the O position will yield the
lowest power state for the monitor when not in use.
NOTE: A removable rubber plug covers the DisplayPort OUT
connector.
monitor.
Connects the USB hub cable to the monitor's USB hub connector
and to a host USB port/hub.
Connects optional USB devices to the monitor.
6 Chapter 3 Setting up the monitor
Connecting the cables
1. Place the monitor in a convenient, well-ventilated location near the computer.
2. Before connecting the cables, route the cables through the cable routing hole in the center of the stand.
3. Depending on your conguration, connect either the DisplayPort, DVI, or HDMI video cable between the
PC and the monitor.
NOTE: The video mode is determined by the video cable used. The monitor will automatically
determine which inputs have valid video signals. The inputs can be selected through the On-Screen
Display (OSD) feature by pressing one of the ve front bezel buttons to activate the buttons, and then
press the bottom Open Menu button to open the OSD. In the OSD select Video Input and choose the
desired input source.
●
For DisplayPort digital operation, connect the DisplayPort signal cable to the DisplayPort IN
connector on the rear of the monitor and the other end to the DisplayPort connector on the
computer (cable provided).
NOTE: You must connect the DisplayPort cable to the DisplayPort IN connector, not the
DisplayPort OUT connector. The monitor will not function if you connect the cable between the
DisplayPort OUT connector and the computer.
Connecting the cables 7
●
For DVI digital operation, connect the DVI-D signal cable to the DVI connector on the rear of the
monitor and the other end to the DVI connector on the computer (cable provided).
8 Chapter 3 Setting up the monitor
●
For HDMI digital operation, connect the HDMI signal cable to the HDMI connector on the rear of the
monitor and the other end to the HDMI connector on the computer (cable not provided).
4. Connect one end of the provided USB cable to the USB hub connector on the rear panel of the computer,
and the other end to the upstream USB connector on the monitor.
NOTE: The monitor supports USB 3.0. For optimal performance, connect the USB cable to a USB 3.0
port on the computer, if available.
Connecting the cables 9
5. Connect one end of the power cord to the AC power connector on the back of the monitor, and the other
end to an electrical wall outlet.
NOTE: The master power switch on the rear of the monitor must be in the On position before pressing
the power button on the front of the monitor.
WARNING! To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times.
Disconnect power from the computer by unplugging the power cord from the AC outlet.
If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The
grounding pin is an important safety feature.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the
electrical outlet, grasp the cord by the plug.
10 Chapter 3 Setting up the monitor
Front components
Control Function
1 Function buttons Use these buttons to navigate through the OSD based on the indicators next to the
buttons that are activated while the OSD is open.
2 Open Menu button Opens and closes the OSD.
NOTE: To activate the Open Menu button and the Function buttons, press any of the
buttons so that the button labels appear on the right side of the screen and the button
LEDs are lit.
3 Power button Turns the monitor on or o.
NOTE: Be sure the master power switch on the rear of the monitor is in the ON position
to turn on the monitor.
NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at
http://www.hp.com/go/sml.
NOTE: You can adjust the bezel button brightness and change the function of the buttons in the OSD. Refer
to Adjusting the bezel button LEDs on page 25 and Changing the bezel button functions on page 25 for
more information.
Front components 11
Adjusting the monitor
1. Tilt the monitor's panel forward or backward to set it to a comfortable eye level.
2. Swivel the monitor to the left or right for the best viewing angle.
12 Chapter 3 Setting up the monitor
3. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top
bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned
low and reclined may be more comfortable for users with corrective lenses. The monitor should be
repositioned as you adjust your working posture throughout the work day.
4. You can pivot the monitor from landscape to portrait orientation viewing to adapt to your application.
a. Adjust the monitor to full height position and tilt the monitor back to full tilt position (1).
b. Pivot the monitor clockwise 90° from landscape to portrait orientation (2).
IMPORTANT: If the monitor is not in full height and full tilt position when pivoting, the bottom
right corner of the monitor panel will come in contact with the base and potentially cause damage
to the monitor.
If you are adding an optional speaker bar to the monitor, install it after pivoting the monitor. The
speaker bar will come in contact with the base when pivoting and potentially cause damage to the
monitor or speaker bar.
Adjusting the monitor 13
NOTE: The monitor includes an auto-rotation sensor that automatically changes the displayed OSD
from landscape to portrait when rotated. Use the operating system's display settings to rotate the
image on the screen from portrait to landscape.
Turning on the monitor
1. Set the master power switch on the rear of the monitor to the On position.
2. Press the power button on the computer to turn it on.
3. Press the power button on the front of the monitor to turn it on.
IMPORTANT: Burn-in image damage may occur on monitors that display the same static image on screen
for a prolonged period of time.* To avoid burn-in image damage on the monitor screen, you should always
activate a screen saver application or turn o the monitor when it is not in use for a prolonged period of time.
Image retention is a condition that may occur on all LCD screens. Monitors with a “burned-in image” are not
covered under the HP warranty.
* A prolonged period of time is 12 consecutive hours of a static image.
NOTE: If pressing the power button has no eect, the Power Button Lockout feature may be enabled. To
disable this feature, press and hold the monitor power button for 10 seconds.
When the monitor is powered on, a Monitor Status message is displayed for ve seconds. The message shows
which input is the current active signal, the status of the auto-switch source setting (On or O; factory default
is On), the default source signal (factory default is DisplayPort), the current preset display resolution, and the
recommended preset display resolution.
The monitor automatically scans the signal inputs for an active input and uses that input for the display. If
two or more inputs are active, the monitor will display the default input source. If the default source is not one
of the active inputs, then the monitor will display the highest ranking priority input. You can select the input
source in the OSD. Press one of the ve front bezel buttons to activate the buttons, and then press the bottom
Open Menu button to open the OSD. In the OSD select Video Input and choose the desired input source.
14 Chapter 3 Setting up the monitor
HP watermark and image retention policy
The IPS monitor models are designed with IPS (In-Plane Switching) display technology which provides ultrawide viewing angles and advanced image quality. IPS monitors are suitable for a wide variety of advanced
image quality applications. This panel technology, however, is not suitable for applications that exhibit static,
stationary or xed images for long periods of time without the use of screen savers. These types of
applications may include camera surveillance, video games, marketing logos, and templates that are
displayed on the screen for a prolonged period of time. Static images may cause image retention damage that
could look like stains or watermarks on the monitor's screen.
Monitors in use for 24 hours per day that result in image retention damage are not covered under the HP
warranty. To avoid image retention damage, always turn
management setting, if supported on your system, to turn o the display when the system is idle.
o the monitor when it is not in use or use the power
Connecting USB devices
There are four downstream USB ports on the monitor (two on the rear and two on the side).
NOTE: You must connect the USB hub cable from the monitor to the computer to enable the USB ports on
the monitor. Refer to Connecting the cables on page 7.
HP watermark and image retention policy 15
Removing the monitor stand
You can remove the monitor panel from the stand to install the panel on a wall, a swing arm, or other
mounting xture.
IMPORTANT: Before beginning to disassemble the monitor, be sure the monitor is turned o and the power
and signal cables are both disconnected. Also disconnect any other cables connected to the monitor.
1. Disconnect and remove the signal, power, and USB cables from the monitor.
2. Lay the monitor face down on a at surface covered by a clean, dry cloth.
3. Press down on the latch near the bottom center of the monitor to unlock the HP Quick Release 2 (1).
4. Swing the bottom of the stand up until the mounting plate clears the recess in the panel (2).
5. Slide the stand out of the recess (3).
Mounting the monitor
The monitor panel can be attached to a wall, swing arm, or other mounting xture.
You can attach the monitor panel to a mounting xture using the HP Quick Release 2 mounting bracket on the
stand or you can attach the monitor panel to a mounting xture without the use of the HP Quick Release 2
mounting bracket on the stand.
NOTE: This apparatus is intended to be supported by UL or CSA Listed wall mount bracket.
IMPORTANT: This monitor supports the VESA industry standard 100 mm mounting holes. To attach a third-
party mounting solution to the monitor, four 4 mm, 0.7 pitch, and 10 mm long screws are required. Longer
screws must not be used because they may damage the monitor. It is important to verify that the
manufacturer’s mounting solution is compliant with the VESA standard and is rated to support the weight of
the monitor display panel. For best performance, it is important to use the power and video cables provided
with the monitor.
16 Chapter 3 Setting up the monitor
Mounting the monitor using the Quick Release 2 mounting bracket
To mount the monitor panel to a mounting xture using the Quick Release 2 mounting bracket from the
stand:
1. Remove the four screws holding the mounting plate attached to the head of the stand.
2. Remove the four screws from the mounting plate to separate the mounting plate from its cover.
Mounting the monitor 17
3. Remove the four screws from the VESA holes located on the rear of the monitor panel.
4. Install the mounting plate to the wall or swing arm of your choice using the four screws that were
removed from the VESA holes on the rear of the monitor panel.
18 Chapter 3 Setting up the monitor
5. Place the monitor panel on the mounting bracket you've installed by aligning its recess with the
mounting bracket, then sliding it down over the top of the bracket and pressing it back into place against
the bracket. The release latch on the monitor will pop up when the monitor is safely locked in place.
Mounting the monitor without using the Quick Release 2 mounting bracket
Remove the monitor stand from the panel (see Removing the monitor stand on page 16). To mount the
monitor panel directly to a mounting xture without using the HP Quick Release 2 mounting bracket, use the
four screws removed from the VESA holes on the rear of the monitor panel and install them to attach the
mounting device to the rear of the monitor panel.
Mounting the monitor 19
Locating the serial number and product number
The serial number and product number are located on a label on the rear panel of the display head. You may
need these numbers when contacting HP about the monitor model.
NOTE: You may need to partially pivot the display head to read the label.
Locating the information card
A monitor Information Card is located on a pull-out card behind the USB connectors on the left side of the
panel. Warranty support information (model number, serial number, product number) is printed on the front
of the card and regulatory information is printed on the back of the card.
20 Chapter 3 Setting up the monitor
Installing a cable lock
You can secure the monitor to a xed object with an optional cable lock available from HP.
Installing a cable lock 21
4 Operating the monitor
Software and utilities
The optical disc, if one is included with the monitor, contains the following les you can install on the
computer. If you do not have an optical drive, you can download the les from http://www.hp.com/support.
●
INF (Information) le
●
ICM (Image Color Matching) les (one for each calibrated color space)
●
Color calibration software
The Information le
The INF le denes monitor resources used by Windows® operating systems to ensure monitor compatibility
with the computer’s graphics adapter.
This monitor is Windows Plug and Play–compatible and the monitor will work correctly without installing the
INF le. Monitor Plug and Play compatibility requires that the computer’s graphic card is VESA DDC2compliant and that the monitor connects directly to the graphics card. Plug and Play does not work through
separate BNC type connectors or through distribution buers/boxes.
The Image Color Matching le
The ICM les are data les that are used in conjunction with graphics programs to provide consistent color
matching from monitor screen to printer, or from scanner to monitor screen. This le is activated from within
graphics programs that support this feature.
NOTE: The ICM color prole is written in accordance with the International Color Consortium (ICC) Prole
Format specication.
Installing the INF and ICM les
After you determine that you need to update, use one of the following methods to install the les.
Installing from the optical disc (available in select regions)
1. Insert the optical disc into the computer optical drive. The optical disc menu is displayed.
2. View the HP Monitor Software Information le.
3. Select Install Monitor Driver Software.
4. Follow the on-screen instructions.
5. Ensure that the proper resolution and refresh rates appear in the Windows Display control panel.
22 Chapter 4 Operating the monitor
Downloading from the web
If you do not have a computer or source device with an optical drive, you can download the latest versions of
INF and ICM les from the HP monitors support website.
1. Go to http://www.hp.com/support.
2. Select Get software and drivers.
3. Follow the on-screen instructions to select your monitor and download the software.
Using Picture-in-Picture (PIP) and Picture-beside-Picture (PBP)
The monitor supports both PIP, where one source is overlaid over another, and PBP, where one source is
positioned adjacent to another either horizontally (for landscape orientation) or vertically (for portrait
orientation).
To use PIP or PBP:
1. Connect a secondary input source to the monitor.
2. Press one of the ve front bezel buttons to activate the buttons, and then press the bottom Open Menu
button to open the OSD.
3. In the OSD, select PIP Control > PIP On/O and then select either Picture-in-Picture or Picture-beside-
Picture.
4. The monitor will scan the secondary inputs for a valid input and use that input for the PIP/PBP picture. If
you want to change the PIP/PBP input, select PIP Input in the OSD and select the desired input
(DisplayPort, DVI, or HDMI).
5. If you want to change the size of the PIP, select PIP Size in the OSD then select either Large or Small.
6. If you want to adjust the position of the PIP, select PIP Position in the OSD, then select either Top Left,
Top Right, Bottom Left, or Bottom Right.
DisplayPort multistreaming
If you are using DisplayPort as the primary video input source, you can multistream to other DisplayPort
monitors connected in a daisy chain conguration. You can connect up to four monitors in this conguration if
supported by the graphics card.
To use DisplayPort multistreaming:
1. Make sure that DisplayPort is used for your primary video input.
Using Picture-in-Picture (PIP) and Picture-beside-Picture (PBP) 23
2. Add a second monitor by connecting a DisplayPort cable between the DisplayPort OUT connector on the
primary monitor and the DisplayPort IN connector on a secondary multistream monitor or the
DisplayPort input connector on a secondary non-multistream monitor.
3. You can set the connected monitor to display the same image as the primary monitor or a dierent
image. In the OSD for the connected monitor, select Management > DisplayPort Output and select one
of the following:
a. DisplayPort 1.1 Compatibility Mode (default) - allows the same video image to be sent to all
monitors downstream of the monitor you are conguring
b. DisplayPort 1.2 - allows a dierent image to be sent to all monitors downstream of the monitor
you are conguring
4. After setting the DisplayPort Compatibility Mode in the OSD, use the computer operating system's
display settings to set the display mode for the secondary monitor to either mirror the image of the
primary display or extend the second display for a dierent image from the primary display.
If you wish to connect additional monitors downstream (up to four maximum), all but the nal monitor in the
chain must support DisplayPort multstreaming.
Connect from the DisplayPort OUT of one monitor to the DisplayPort IN of the next, until you have the desired
number of displays.
If you want dierent information on each screen be sure that all upstream monitors are congured to
DisplayPort 1.2 mode, as described above.
The number of monitors you can connect through DisplayPort multistreaming depends on a number of
factors, including the resolutions and scan rates used for each monitor and the capabilities of your GPU or
embedded graphics system. Check the manual that came with your graphics card for further information on
its capabilities.
24 Chapter 4 Operating the monitor
Optimizing multi-monitor usage
To achieve optimum multi-monitor usage, follow the steps below to enable a calibrated color space.
1. Press any of the ve buttons on the right side of the front bezel to activate the buttons.
2. Press the Color Space Function button or press the Open Menu button and select Color Space from the
menu.
3. In the Color Space menu, select a calibrated color space (either sRGB, AdobeRGB, or BT.709).
Adjusting monitor luminance when working in a dark environment
You should adjust the luminance of the monitor based upon the luminance of your environment in order to
maintain the expected luminance balance for optimal comfort.
1. Press any of the ve buttons on the right side of the front bezel to activate the buttons.
2. Press the Luminance Function button or press the Open Menu button and select Color Space > Adjust
Luminance from the menu.
3. In the Adjust Luminance menu, select Set Luminance Value and adjust the monitor luminance for your
environment.
Changing the bezel button functions
You can change the top-level front bezel button functions from their default values so that when the buttons
are activated you can quickly access commonly used menu items.
To change the bezel button functions:
1. Press one of the ve front bezel buttons to activate the buttons, and then press the bottom Open Menu
button to open the OSD.
2. In the OSD, select Menu and Message Control > Congure Function Buttons and then select one of the
available options for the button you want to recongure.
Adjusting the bezel button LEDs
The bezel button LEDs have an automatic fade-out feature that is active by default. The LEDs will fade after
the OSD timeout period. You can change the LED behavior so that they do not fade out and you can also adjust
the brightness of the LEDs if the fade-out feature is disabled.
To disable the bezel button fade-out feature:
1. Press one of the ve front bezel buttons to activate the buttons, and then press the bottom Open Menu
button to open the OSD.
2. In the OSD, select Menu and Message Control > Bezel Button Auto-Fade > Disable (Always On).
If the bezel button fade-out feature has been disabled (as described above), you can adjust the brightness of
the buttons on the front bezel to dierent levels of ambient lighting.
To change the bezel button brightness:
Optimizing multi-monitor usage 25
1. Press one of the ve front bezel buttons to activate the buttons, and then press the bottom Open Menu
button to open the OSD.
2. In the OSD, select Menu and Message Control > Bezel Button Brightness and use the adjustment scale
to set the buttons to the desired brightness.
Using Auto-Sleep Mode
The display supports an OSD (On-Screen Display) option called Auto-Sleep Mode that allows you to enable or
disable a reduced power state for the display. When Auto-Sleep Mode is enabled (enabled by default), the
monitor will enter a reduced power state when the host PC signals low power mode (absence of either
horizontal or vertical sync signal).
Upon entering this reduced power state sleep mode, the monitor screen is blanked, the backlight is turned o
and the power LED indicator turns amber. The monitor draws less than 0.5W of power when in this reduced
power mode. The monitor will wake from the sleep mode when the host PC sends an active signal to the
monitor (for example, if you activate the mouse or keyboard).
You can disable the Auto-Sleep Mode in the OSD. Press one of the ve front bezel buttons to activate the
buttons, and then press the bottom Open Menu button to open the OSD. In the OSD, select Management >
Auto-Sleep > Disable.
Using the on-screen display (OSD) menu
Use the On-Screen Display (OSD) to adjust the screen image based on your viewing preferences. To access the
OSD, do the following:
1. Press any of the ve buttons on the right side of the front bezel to activate the buttons.
2. Press the bottom Open Menu button to open the OSD.
3. Use the top four Function buttons to navigate, select, and adjust the menu choices. The button labels
are variable depending on the menu or sub-menu that is active.
NOTE: OSD menu items that are grayed out are not supported with the selected video input and settings.
The following table lists the On-Screen Display (OSD) menu selections and their functional descriptions.
Level 1 Level 2 Level 3
Color Space sRGB
AdobeRGB
BT.709
User
Native
RGB Adjust Warm
Neutral
Cool
Custom (RGB)
26 Chapter 4 Operating the monitor
Adjust Luminance Set Luminance Value
Back
Color Space Information Current Color
Level 1 Level 2 Level 3
Primaries (u'v' / xy)
●
●
●
White Point (u'v' / xy)
●
●
Gamma (x.x or sRGB)
Switch coordinate display to xy/u'v' (allows
you to switch the information to display as
either CIE 1931 xy or CIE 1976 u'v')
Back
Reset to Last Calibration
Reset to Factory Calibration
Back
Red: x.xxx x.xxx
Blue: x.xxx x.xxx
Green: x.xxx x.xxx
x.xxx x.xxx
Name of White Point (ex. D65)
Video Input DisplayPort
DVI
HDMI
Auto-Switch Source Enable
DP Hot-Plug Detection Always Active
Back
Image Adjustment Aspect Ratio Display Fill to Source Aspect Ratio (Proportional)
Sharpness Soft
Disable
Back
Low Power
Back
Fill to Entire Screen (Non-Proportional)
Pixel-for-Pixel
Back
Level 2
Level 3
Level 4
Sharp
Back
Dynamic Contrast Enable
Disable
Using the on-screen display (OSD) menu 27
Level 1 Level 2 Level 3
Back
Back
Display Mode Information
PIP Control PIP On/O Picture-in-Picture
Picture-beside-Picture
O
Back
PIP Size Large
Small
Enlarge
Reduce
Back
PIP Position Top Left
Top Right
Bottom Left
Bottom Right
Back
PIP Input DisplayPort
Back
Language Deutsch
Traditional Chinese
Simplied Chinese
English
Español
Français
Italiano
Japanese
Nederlands
Português
DVI
HDMI
Swap Primary and PIP Inputs
Back
Primary / PIP Source Information
Management Auto-Sleep Mode Enable
28 Chapter 4 Operating the monitor
Disable
Level 1 Level 2 Level 3
Back
Power On Recall Enable
Disable
Back
DDC/CI Communications Enable
Disable
Back
Auto EDID Update Enable
Disable
Back
Hot Plug Initiate Enable
Disable
Back
DisplayPort Compatibility DisplayPort 1.1 Compatibility Mode
DisplayPort 1.2
Back
Back
Menu and Message Control Position Use the buttons to adjust the position of
the Menu. Press "Back" when you are
nished.
Opacity Set Opacity Value
Back
Timeout Set Timeout Value
Back
Enable/Disable Messages Show Info When Power Display On
Show Info When Input Source Changes
Show Info When Color Space Changes
Notify Me When Recalibration is Due
Back
Congure Function Buttons Congure Function Button 1
Congure Function Button 2
Congure Function Button 3
Congure Function Button 4
Bezel Button Brightness Set Brightness Value
Back
Bezel Button Auto-Fade Enable (Obey Menu Timeout)
Disable (Always On)
Using the on-screen display (OSD) menu 29
Level 1 Level 2 Level 3
Back
Back
Information Current Display Mode: Display Mode
Factory Reset
Color management
The monitor includes both standard and user denable color space settings to support a variety of customer
uses. Most color spaces are pre-calibrated at the factory and can be recalibrated by the end user when the HP
DreamColor Calibration Solution kit is used (sold separately). Calibration includes control of the monitor’s
color gamut, RGB primaries, gamma, and luminance. The RGB Adjust color selections are not calibrated and
cannot be calibrated.
Color presets
Color Space: Color Space
Serial Number: Serial Number
Firmware Revision:
Firmware Revision IDs
Last Calibration: xxxxx Hours
Backlight Hours: xxxxx Hours
Back
The calibrated color space presets are dened as follows:
Color Preset Red Primary Green Primary Blue Primary White
Point
u' v' u' v' u' v'
sRGB 0.451 0.523 0.125 0.563 0.175 0.158 D65 sRGB 0–100%
AdobeRGB 0.451 0.523 0.076 0.576 0.175 0.158 D65 2.2 0–100%
BT.709 0.451 0.523 0.125 0.563 0.175 0.158 D65 2.4 0–100%
User User User User User User User User User 0–100%
Native Panel Panel Panel Panel Panel Panel Panel 2.2 0–100%
Gamma Luminance
(cd/m2)
User adjustment of luminance above or below the target luminance is possible for each color space while
maintaining the accuracy of the primaries and the white point.
The RGB Adjust color selections are not calibrated and include:
●
Warm (approximately 5000K)
●
Neutral (approximately 6500K)
●
Cool (approximately 9300K)
●
Custom (RGB) (user adjustable setting for red, green, and blue)
30 Chapter 4 Operating the monitor
Color calibration — Factory
Three standard color spaces, sRGB, AdobeRGB, and BT.709, are calibrated at the factory and a one-page
calibration report is printed and included in each monitor carton.
Native color space is congured at the factory to provide the maximum panel luminance.
The default setting for the User color space is the same as Native.
Factory calibration settings are saved in monitor memory and can be re-applied at any time through the OnScreen Display.
Color calibration — User
With the exception of the native panel color space, each color space can be calibrated by the end user with the
user calibration software that comes with the product and with a colorimeter device (the colorimeter is
included in the DreamColor Calibration Solution option kit, sold separately). The user calibration software is a
Windows-based application that requires use of the Windows 7 or later operating system. The calibration
process uses the following steps:
1. Insert the optical disc provided in the DreamColor Calibration Solutions kit into the host computer's
optical drive.
2. Install the user calibration program on the host computer.
3. Place the colorimeter from the DreamColor Calibration Solutions kit in front of the monitor panel as
directed.
4. Run the calibration software and follow the on-screen steps. One color space can be calibrated and
named at a time. Two methods of calibration are possible:
●
Wizard mode – the application will ask questions about the user’s environment and usage then will
suggest settings to be used.
●
Expert mode – the user will be asked to input all the variables intended for use in the calibration
process.
When calibration is complete, the values are saved in monitor memory. The most recent calibration settings
can be re-applied at any time through the On-Screen Display.
Auto EDID update
By default, the display automatically updates the display EDID when you switch color spaces.
If Auto EDID Update is enabled, the EDID will be updated for all inputs every time you change the active color
space preset. If Auto EDID Update is disabled, each input will be set to the factory default values for the Native
color space.
You can enable or disable Auto EDID Update in the OSD:
1. Press any of the ve front bezel buttons on the right side of the front bezel to activate the buttons.
2. Press the bottom Open Menu button to open the OSD.
3. In the OSD, select Management > Auto EDID Update and then select either Enable or Disable.
Color management 31
A Technical specications
NOTE: All specications represent the typical specications provided by HP's component manufacturers;
actual performance may vary either higher or lower.
Specication Measurement
Display
Type
Viewable Image Size 61.0 cm diagonal 24–inch diagonal
Maximum Weight (Unpacked) 7.08 kg 15.61 lbs
Dimensions (include base)
Height (highest position)
Height (lowest position)
Depth
Width
Maximum Graphic Resolution 1920 x 1200 (60 Hz) digital input
Optimum Graphic Resolution 1920 x 1200 (60 Hz) digital input
Environmental Requirements Temperature
Operating Temperature
Storage Temperature
Power Source 100 – 240 VAC 50/60 Hz
Input Terminal One DisplayPort IN connector; one DVI
61.0 cm wide screen
IPS LCD
52.5 cm
40.5 cm
23.798 cm
55.94 cm
5 to 35° C
-20 to 60° C
connector; one HDMI connector
24 inches wide screen
20.67 inches
15.94 inches
9.37 inches
22.02 inches
41 to 95° F
-4 to 140° F
NOTE: For the latest specications or additional specications on this product, go to http://www.hp.com/go/productbulletin and
search for your specic display model to nd the model-specic QuickSpecs.
32 Appendix A Technical specications
Preset display resolutions
The display resolutions listed below are the most commonly used modes and are set as factory defaults. This
monitor automatically recognizes these preset modes and they will appear properly sized and centered on the
screen.
Preset Pixel Format Aspect Ratio Vert Freq (Hz) Pixel Clk (MHz)
1 640 × 480 4:3 60(p) 25.175
2 720 × 480 4:3 60(i) 27.000
3 720 × 480 4:3 60(p) 27.000
4 720 × 480 16:9 60(i) 27.000
5 720 × 480 16:9 60(p) 27.000
6 720 × 576 4:3 50(i) 27.000
7 720 × 576 4:3 50(p) 27.000
8 720 × 576 16:9 50(i) 27.000
9 720 × 576 16:9 50(p) 27.000
10 800 × 600 4:3 60.317 40.000
11 1024 × 768 4:3 60.004 65.000
12 1280 × 720 16:9 24(p) 59.400
13 1280 × 720 16:9 30(p) 74.250
14 1280 × 720 16:9 50(p) 74.250
15 1280 × 720 16:9 60(p) 74.250
16 1280 × 800 16:10 59.91 71.000
17 1280 × 960 4:3 60.000 108.000
18 1280 × 1024 5:4 60.020 108.000
19 1366 × 768 16:9 60.000 72.000
20 1440 × 900 16:10 59.890 106.500
21 1600 × 1200 4:3 60.000 162.000
22 1920 × 1080 16:9 24(p) 74.250
23 1920 × 1080 16:9 30(p) 74.250
24 1920 × 1080 16:9 50(i) 74.250
25 1920 × 1080 16:9 50(p) 148.500
26 1920 × 1080 16:9 60(i) 74.250
27 1920 × 1080 16:9 60(p) 148.500
28 1920 × 1200 16:10 59.950 154.000
NOTE: Interlaced modes are indicated by (i); progressive scan modes are indicated by (p). If no
indication is given, the mode is progressive scan.
Preset display resolutions 33
B Support and troubleshooting
Solving common problems
The following table lists possible problems, the possible cause of each problem, and the recommended
solutions.
Problem Possible Cause Solution
Screen is blank or video is
ashing.
Video card compatibility. Open the OSD menu and select the Video Input menu. Set
Monitor will not turn on. Master power switch on rear panel of
Image appears blurred,
indistinct, or too dark.
Sharpness is too soft. Open the OSD menu and select Image Adjustment >
Power cord is disconnected. Connect the power cord.
Power button on front panel of the
monitor is turned o.
Video cable is improperly connected. Connect the video cable properly. Refer to Setting up the
Screen blanking is active. Press any key on the keyboard or move the mouse to
the monitor is turned O.
Brightness is too low. Open the OSD menu and select Color Space > Adjust
Press the front panel power button.
NOTE: If pressing the power button has no eect, press and
hold the power button for 10 seconds to disable the power
button lockout feature.
monitor on page 5 for more information.
NOTE: If using DisplayPort input, make sure the cable is
connected to the DisplayPort IN connector located at the rear
center of the monitor. The monitor will not function if the
cable is connected to the DisplayPort OUT connector.
inactivate the screen blanking utility.
Input Auto-Switch Source to Disable and manually select the
input.
Turn the master power switch to On.
Luminance to adjust the luminance scale as needed.
Sharpness to select a sharpness level.
Check Video Cable is
displayed on screen.
Input Signal Out of Range is
displayed on screen.
The monitor is o but it did
not seem to enter into a lowpower sleep mode.
OSD Lockout is displayed. The monitor's OSD Lockout function
Power Button Lockout is
displayed.
Monitor video cable is disconnected. Connect the appropriate video signal cable between the
Video resolution and/or refresh rate
are set higher than what the monitor
supports.
The monitor's power saving control is
disabled.
is enabled.
The monitor's Power Button Lockout
function is enabled.
34 Appendix B Support and troubleshooting
computer and monitor. Be sure that the computer power is o
while connecting the video cable.
Change the settings to a supported setting (see Preset display
resolutions on page 33).
Open the OSD menu and select Management > Auto-Sleep
and set auto-sleep to Enable.
Press and hold the bottom Menu button for 10 seconds to
disable the OSD Lockout function.
Press and hold the power button for 10 seconds to unlock the
power button function.
Problem Possible Cause Solution
Bezel button LEDs are not on. By default, the Bezel button LEDs are
Bezel button LEDs are always
on but are too bright or too
dim.
Displayed colors do not look
correct.
Calibration failed. Incorrect setup or equipment failure. Redo calibration.
Product support
For additional information on using your monitor, go to http://www.hp.com/support. Select the appropriate
support category, and then follow the on-screen instructions.
NOTE: The monitor user guide, reference material, and drivers are all available at this location.
Here you can:
●
Chat online with an HP technician
NOTE: When support chat is not available in a particular language, it is available in English.
●
Locate an HP service center
To set the bezel button LEDs so that they are always on, open
set to fade out when not in use.
Bezel button auto-fade has been
turned o in the OSD and the
brightness needs adjustment.
Monitor is not calibrated. Recalibrate monitor or perform a Factory Reset.
the OSD menu and select Menu and Message Control > Bezel
Button Auto-Fade > Disable (Always On).
Open the OSD menu and select Menu and Message Control >
Bezel Button Brightness and adjust the brightness value.
Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
●
Monitor model number
●
Monitor serial number
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware conguration
●
Name and version of the hardware and software you are using
Product support 35
C Accessibility
HP designs, produces, and markets products and services that can be used by everyone, including people with
disabilities, either on a stand-alone basis or with appropriate assistive devices.
Supported assistive technologies
HP products support a wide variety of operating system assistive technologies and can be congured to work
with additional assistive technologies. Use the Search feature on your source device that is connected to the
monitor to locate more information about assistive features.
NOTE: For additional information about a particular assistive technology product, contact customer support
for that product.
Contacting support
We are constantly rening the accessibility of our products and services and welcome feedback from users. If
you have an issue with a product or would like to tell us about accessibility features that have helped you,
please contact us at (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. If you are deaf
or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require technical support or have
accessibility questions by calling (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
36 Appendix C Accessibility
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