HP Digital Sender 9200c service manual
HP 9200c Digital Sender
Service Manual
HP 9200c Digital Sender
Service Manual
Copyright and license
Trademark credits
© 2004 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained in this document
is subject to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Part number Q5916–90908
Edition 1, 11/2004
Java™ is a US trademark of Sun
Microsystems, Inc.
Microsoft®, Windows®, and Windows NT®
are U.S. registered trademarks of Microsoft
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Table of contents
1 Product information
Features and benefits..............................................................................................................................2
Hardware features .................................................................................................................2
Software features ...................................................................................................................2
Minimum system requirements ..............................................................................................3
Digital-sender components .....................................................................................................................4
Digital-sender parts.................................................................................................................4
Control-panel features ...........................................................................................................5
Model and serial numbers......................................................................................................7
Site requirements.....................................................................................................................................8
Physical specifications............................................................................................................8
Environmental specifications..................................................................................................8
Digital sender specifications ...................................................................................................................9
Electrical specifications ..........................................................................................................9
Acoustic specifications............................................................................................................9
Skew specifications.................................................................................................................9
Media specifications..............................................................................................................................11
Regulatory information..........................................................................................................................12
FCC and Telecom regulations..............................................................................................12
FCC regulations...................................................................................................12
Environmental Product Stewardship program......................................................................12
Protecting the environment..................................................................................12
Power consumption..............................................................................................12
Plastics.................................................................................................................12
Materials and recycling information ....................................................................12
Country-/region-specific safety statements..........................................................................14
Canadian DOC statement ...................................................................................14
VCCI statement (Japan) ......................................................................................14
EMI statement (Korea) ........................................................................................14
Declaration of conformity .....................................................................................................14
2 Service approach
Service approach...................................................................................................................................18
How to order parts and supplies............................................................................................................18
Hewlett-Packard Limited Warranty Statement......................................................................................19
Availability of support and service.........................................................................................................20
HP maintenance agreements ...............................................................................................................20
Next-Day Onsite Service......................................................................................................20
iii
3 Installation and configuration
What ships in the box............................................................................................................................22
Viewing the digital sender information pages........................................................................................23
To view the device information pages by using the control panel........................................23
To view the device information pages by using the EWS ...................................................23
Configuration information......................................................................................................23
Security features....................................................................................................................................26
Restricting software access..................................................................................................26
Securing the embedded Web server ..................................................................26
Securing HP Web Jetadmin.................................................................................26
Using the security lock..........................................................................................................26
4 Maintenance
Cleaning the digital sender ...................................................................................................................30
To clean the glass ................................................................................................................30
To clean the touchscreen ....................................................................................................30
Cleaning the ADF delivery system .......................................................................................30
To clean the ADF delivery system ......................................................................30
To clean the ADF rollers .....................................................................................32
Replacing the mylar sheet.....................................................................................................................34
Calibrating the scanner..........................................................................................................................35
To print the calibration target ...............................................................................................35
To calibrate the scanner ......................................................................................................36
Calibrating the control panel..................................................................................................................37
Performing preventative maintenance ..................................................................................................39
ADF maintenance kit ............................................................................................................39
Setting the real-time clock.....................................................................................................................40
Setting the date and time......................................................................................................40
To set the date format..........................................................................................40
To set the date.....................................................................................................40
To set the time format..........................................................................................40
To set the time......................................................................................................41
Setting the wake time............................................................................................................41
To set the wake time............................................................................................41
Setting the sleep delay.........................................................................................................42
To set the sleep delay..........................................................................................42
Upgrading the firmware.........................................................................................................................43
Determining the current level of firmware.............................................................................43
Downloading the new firmware from the HP Web site.........................................................43
Using FTP to upgrade the firmware on a direct network connection...................................43
Using HP Web Jetadmin to upgrade the firmware...............................................................45
Upgrading the HP Jetdirect Inside firmware ........................................................................45
Configuring and verifying an IP address...............................................................................................47
TCP/IP assignment ..............................................................................................................4 7
Automatic discovery ............................................................................................47
Dynamic Host Configuration Protocol (DHCP)....................................................47
Verifying the TCP/IP configuration........................................................................................47
Changing an IP address ......................................................................................................47
To change an IP address by using HP Web Jetadmin........................................48
To change an IP address by using the embedded Web server..........................48
iv
5 Theory of Operation
Basic operation......................................................................................................................................50
Sequence of operation (scanner) ........................................................................................50
Formatter system...................................................................................................................................51
Sleep mode...........................................................................................................................51
CPU.......................................................................................................................................51
Memory ................................................................................................................................51
Control panel.........................................................................................................................52
Scanner controller board......................................................................................................52
Engine control system ..........................................................................................................................53
Engine power supply circuit .................................................................................................53
Flatbed unit and ADF system ...............................................................................................................54
Electrical system...................................................................................................................54
Motors and fans ...................................................................................................................55
Optical assembly...................................................................................................................55
ADF feed system..................................................................................................................57
Jam detection........................................................................................................................57
Residual-media jam.............................................................................................57
ADF pickup jam....................................................................................................58
ADF jam...............................................................................................................58
Registration-sensor jam......................................................................58
Read-sensor jam.................................................................................58
Exit-sensor jam....................................................................................58
ADF cover-open jam............................................................................................58
ADF open jam......................................................................................................58
6 Removal and replacement
Removal and replacement strategy.......................................................................................................60
Required tools.......................................................................................................................60
Before performing service ....................................................................................................60
After completing service ......................................................................................................61
Screws that are used in the digital sender............................................................................61
User-replaceable parts..........................................................................................................................62
Separation pad......................................................................................................................63
Pickup roller assembly..........................................................................................................6 5
Pickup-roller cover ...............................................................................................................66
ADF mylar shield...................................................................................................................67
Mylar-holder assembly..........................................................................................................70
Control panel.........................................................................................................................71
Control-panel overlays..........................................................................................................7 2
Formatter assembly..............................................................................................................73
Hard disk...............................................................................................................................74
Hard-disk drive cable............................................................................................................76
Memory DIMM......................................................................................................................77
Compact flash card ..............................................................................................................78
Hinge flaps............................................................................................................................79
Paper input tray.....................................................................................................................80
External components and covers .........................................................................................................81
Control panel lower cover.....................................................................................................81
Control panel upper cover....................................................................................................83
v
Control panel cover assembly..............................................................................................84
External control-panel cable.................................................................................................87
Output bin base cover or output bin extender .....................................................................88
Output bin paper lever..........................................................................................................89
ADF right cover.....................................................................................................................90
ADF right corner cover..........................................................................................................92
ADF left cover.......................................................................................................................93
ADF left corner cover............................................................................................................94
ADF rear cover......................................................................................................................95
Scanner right cover ..............................................................................................................96
Scanner left cover ................................................................................................................97
Scanner front cover...............................................................................................................98
Scanner rear cover ..............................................................................................................99
Right hinge cover................................................................................................................100
Left hinge cover..................................................................................................................101
Upper hinge cover...............................................................................................................102
Internal components............................................................................................................................103
ADF assembly or scanner assembly..................................................................................104
ADF jam access latch.........................................................................................................106
Right hinge guide................................................................................................................107
Left hinge guide..................................................................................................................108
Damper cover, left damper spring, right damper spring, or damper base cover................109
White mylar backing or white mylar backing spring ..........................................................110
Fan filter..............................................................................................................................111
ADF cable...........................................................................................................................112
Separation pad case...........................................................................................................115
Clear plastic paper guide....................................................................................................116
White scan background......................................................................................................117
Scanner controller board....................................................................................................118
Flatbed-unit assembly.........................................................................................................119
Power supply......................................................................................................................122
Power-switch assembly......................................................................................................125
Scanner base fan................................................................................................................126
Power plug..........................................................................................................................127
SCB cable ..........................................................................................................................128
Internal control-panel cable................................................................................................129
Scanner glass and cover....................................................................................................130
Carriage lock assembly......................................................................................................132
Open sensor assembly.......................................................................................................133
Inverter................................................................................................................................134
Optical assembly.................................................................................................................137
Scanner motor....................................................................................................................140
Scanner motor belt..............................................................................................................144
Scanner lamp......................................................................................................................145
Scanner belt assembly.......................................................................................................146
Scanner motor fan..............................................................................................................148
7 Troubleshooting
Understanding the troubleshooting process........................................................................................150
vi
Initial troubleshooting checklist ..........................................................................................150
Troubleshooting checklist..................................................................................150
Power-on checks................................................................................................................150
Power-on troubleshooting overview ..................................................................150
Understanding control-panel messages .............................................................................................152
Using the digital sender help system..................................................................................152
Resolving operational issues ..............................................................................................................161
Understanding digital-sender LEDs ....................................................................................................165
HP Jetdirect LEDs...............................................................................................................165
Formatter LED....................................................................................................................165
Clearing jams.......................................................................................................................................166
Solving repeated jams........................................................................................................166
Solving e-mail problems......................................................................................................................168
Finding the LDAP server address ......................................................................................168
Verifying an LDAP address ................................................................................................168
Troubleshooting the LDAP Find Settings process..............................................................168
Finding an SMTP server address ......................................................................................169
Verifying an SMTP address ...............................................................................................169
Solving network-connectivity problems ..............................................................................................170
Embedded LAN troubleshooting ........................................................................................170
Error codes.........................................................................................................170
LAN diagnostics.................................................................................................170
Loopback test....................................................................................170
Ping test.............................................................................................171
Ping results........................................................................................171
To enable or disable the LAN............................................................................172
Hard-failure troubleshooting for the embedded LAN.........................................172
Connectivity problems........................................................................................173
Save + Restore..................................................................................................173
Verifying communication over the network.........................................................................174
To verify communication over the network........................................................174
Using diagnostic tools..........................................................................................................................175
Scanner tests......................................................................................................................175
Control panel tests..............................................................................................................175
LED test..............................................................................................................175
Display test.........................................................................................................175
Buttons test........................................................................................................176
Touchscreen test................................................................................................176
Using the service-mode functions ......................................................................................................177
Cold reset............................................................................................................................177
NVRAM initialization...........................................................................................................177
Disk initialization.................................................................................................................178
Using the Service menu .....................................................................................................................179
Using the troubleshooting tools ..........................................................................................................180
Using the embedded Web server.......................................................................................180
Features.............................................................................................................180
To view the EWS Web pages............................................................................180
Information pages..............................................................................................181
Settings pages...................................................................................................181
Digital sending pages.........................................................................................182
Networking pages .............................................................................................182
vii
Using HP Web Jetadmin software......................................................................................182
Using the troubleshooting diagrams ...................................................................................................183
Digital-sender wiring diagram.............................................................................................183
Scanner controller board diagram......................................................................................184
Parts used in troubleshooting ............................................................................................185
8 Parts and diagrams
Ordering parts and supplies................................................................................................................190
How to use the parts diagrams and lists.............................................................................................191
Screws that are used in the digital sender .........................................................................................192
Related documentation and software..................................................................................................194
Customer replaceable components.....................................................................................................196
ADF components.................................................................................................................................206
Scanner components...........................................................................................................................224
Alphabetical parts list...........................................................................................................................258
Numerical parts list..............................................................................................................................262
Index....................................................................................................................................................................267
viii
List of tables
Table 1-1 HP 9200c Digital Sender minimum system requirements...............................................................3
Table 1-2 Control-panel button functions ........................................................................................................6
Table 1-3 Product dimensions .........................................................................................................................8
Table 1-4 Power requirements ........................................................................................................................9
Table 1-5 Power consumption (average, in watts)...........................................................................................9
Table 1-6 Sound power and pressure level......................................................................................................9
Table 6-1 Common fasteners that are used in this digital sender..................................................................6 1
Table 7-1 Control-panel messages..............................................................................................................152
Table 8-1 Common fasteners used in this MFP...........................................................................................192
Table 8-2 Related documentation and software .........................................................................................195
Table 8-3 Internal components.....................................................................................................................197
Table 8-4 Cables and interfaces...................................................................................................................199
Table 8-5 Control-panel overlays.................................................................................................................201
Table 8-6 Maintenance kits..........................................................................................................................203
Table 8-7 Memory.........................................................................................................................................205
Table 8-8 ADF Assembly..............................................................................................................................207
Table 8-9 ADF base assembly.....................................................................................................................209
Table 8-10 Separation pad case ...................................................................................................................211
Table 8-11 Pickup roller assembly ................................................................................................................213
Table 8-12 Control panel cover assembly .....................................................................................................215
Table 8-13 Control panel assembly................................................................................................................217
Table 8-14 ADF left cover...............................................................................................................................219
Table 8-15 ADF input tray assembly..............................................................................................................221
Table 8-16 Mylar holder assembly ................................................................................................................223
Table 8-17 ......................................................................................................................................................225
Table 8-18 Bottom unit assembly ..................................................................................................................227
Table 8-19 Right hinge guide ........................................................................................................................229
Table 8-20 Left hinge guide............................................................................................................................231
Table 8-21 Power plug....................................................................................................................................233
Table 8-22 Top formatter ...............................................................................................................................235
Table 8-23 Fan assembly ..............................................................................................................................237
Table 8-24 Keyboard assembly .....................................................................................................................239
Table 8-25 Carriage lock assembly ...............................................................................................................241
Table 8-26 Open sensor assembly ................................................................................................................243
Table 8-27 Scanner belt assembly ................................................................................................................245
Table 8-28 Optical assembly..........................................................................................................................247
Table 8-29 ......................................................................................................................................................249
Table 8-30 Scanner motor fan........................................................................................................................251
Table 8-31 Lower cover assembly .................................................................................................................253
Table 8-32 Scanner glass and cover .............................................................................................................255
ix
Table 8-33 Scanner rear cover ......................................................................................................................257
Table 8-34 Alphabetical parts list...................................................................................................................258
Table 8-35 Numerical parts list.......................................................................................................................262
x
List of figures
Figure 1-1 External parts (1 of 3) ......................................................................................................................4
Figure 1-2 External parts (2 of 3) ......................................................................................................................5
Figure 1-3 External parts (3 of 3).......................................................................................................................5
Figure 1-4 Control panel....................................................................................................................................6
Figure 1-5 Product dimensions .........................................................................................................................8
Figure 3-1 What ships in the box ....................................................................................................................22
Figure 3-2 Security lock...................................................................................................................................27
Figure 4-1 Replacing the mylar sheet .............................................................................................................34
Figure 4-2 Scanner calibration target .............................................................................................................36
Figure 5-1 Scanner assembly electrical structure...........................................................................................54
Figure 5-2 Scan carriage components ...........................................................................................................55
Figure 5-3 Optical assembly ...........................................................................................................................56
Figure 5-4 ADF paper path and sensors ........................................................................................................57
Figure 6-1 Removing the separation pad (1 of 2)............................................................................................63
Figure 6-2 Removing the separation pad (2 of 2)............................................................................................64
Figure 6-3 Removing the pickup roller assembly (1 of 3)................................................................................65
Figure 6-4 Removing the pickup roller assembly (2 of 3)................................................................................65
Figure 6-5 Removing the pickup roller assembly (3 of 3)................................................................................65
Figure 6-6 Removing the pickup-roller cover...................................................................................................66
Figure 6-7 Replacing the ADF mylar shield (1 of 5)........................................................................................67
Figure 6-8 Replacing the ADF mylar shield (2 of 5)........................................................................................67
Figure 6-9 Replacing the ADF mylar shield (3 of 5)........................................................................................68
Figure 6-10 Replacing the ADF mylar shield (4 of 5)........................................................................................68
Figure 6-11 Replacing the ADF mylar shield (5 of 5)........................................................................................69
Figure 6-12 Removing the mylar-holder assembly (1 of 2)...............................................................................70
Figure 6-13 Removing the mylar-holder assembly (2 of 2)...............................................................................70
Figure 6-14 Removing the control panel (1 of 2)...............................................................................................71
Figure 6-15 Removing the control panel (2 of 2)...............................................................................................71
Figure 6-16 Removing the control panel overlays.............................................................................................72
Figure 6-17 Removing the formatter cage ........................................................................................................73
Figure 6-18 Removing the hard drive (1 of 2)....................................................................................................74
Figure 6-19 Removing the hard drive (2 of 2)....................................................................................................75
Figure 6-20 Removing the hard-disk drive cable (1 of 2)..................................................................................76
Figure 6-21 Removing the memory DIMM .......................................................................................................77
Figure 6-22 Removing the compact flash card..................................................................................................78
Figure 6-23 Removing the hinge flaps ..............................................................................................................79
Figure 6-24 Removing the paper input tray ......................................................................................................80
Figure 6-25 Removing the control panel lower cover........................................................................................82
Figure 6-26 Removing the control panel upper cover.......................................................................................83
Figure 6-27 Removing the control panel cover assembly (1 of 6).....................................................................84
xi
Figure 6-28 Removing the control panel cover assembly (2 of 6).....................................................................84
Figure 6-29 Removing the control panel cover assembly (3 of 6).....................................................................85
Figure 6-30 Removing the control panel cover assembly (4 of 6).....................................................................85
Figure 6-31 Removing the control panel cover assembly (5 of 6).....................................................................86
Figure 6-32 Removing the control panel cover assembly (6 of 6).....................................................................86
Figure 6-33 Removing the external control-panel cable....................................................................................87
Figure 6-34 Removing the output bin base cover or output bin extender.........................................................88
Figure 6-35 Removing the output bin paper lever.............................................................................................89
Figure 6-36 Removing the ADF right cover (1 of 2)..........................................................................................90
Figure 6-37 Removing the ADF right cover (2 of 2)..........................................................................................90
Figure 6-38 Removing the ADF right corner cover............................................................................................92
Figure 6-39 Removing the ADF left cover (1 of 2).............................................................................................93
Figure 6-40 Removing the ADF left cover (2 of 2).............................................................................................93
Figure 6-41 Removing the ADF left corner cover..............................................................................................94
Figure 6-42 Removing the ADF rear cover .......................................................................................................95
Figure 6-43 Removing the scanner right cover.................................................................................................96
Figure 6-44 Removing the scanner left cover....................................................................................................97
Figure 6-45 Removing the scanner front cover.................................................................................................98
Figure 6-46 Removing the scanner rear cover..................................................................................................99
Figure 6-47 Removing the right hinge cover ..................................................................................................100
Figure 6-48 Removing the left hinge cover .....................................................................................................101
Figure 6-49 Removing the upper hinge cover ................................................................................................102
Figure 6-50 Removing the ADF assembly (1 of 3)..........................................................................................104
Figure 6-51 Removing the ADF assembly (2 of 3)..........................................................................................104
Figure 6-52 Removing the ADF assembly (3 of 3)..........................................................................................105
Figure 6-53 Removing the jam access latch ..................................................................................................106
Figure 6-54 Removing the right hinge guide ..................................................................................................107
Figure 6-55 Removing the left hinge guide .....................................................................................................108
Figure 6-56 Removing the damper cover .......................................................................................................109
Figure 6-57 Removing the white mylar backing or white mylar backing spring..............................................110
Figure 6-58 Removing the fan filter ................................................................................................................111
Figure 6-59 Removing the ADF cable (1 of 5).................................................................................................112
Figure 6-60 Removing the ADF cable (2 of 5).................................................................................................112
Figure 6-61 Removing the ADF cable (3 of 5).................................................................................................113
Figure 6-62 Removing the ADF cable (4 of 5).................................................................................................113
Figure 6-63 Removing the ADF cable (5 of 5).................................................................................................114
Figure 6-64 Removing the separation pad case..............................................................................................115
Figure 6-65 Removing the clear plastic paper guide.......................................................................................116
Figure 6-66 Removing the scanner controller board (1 of 2)...........................................................................118
Figure 6-67 Removing the scanner controller board (2 of 2)...........................................................................118
Figure 6-68 Removing the flatbed-unit assembly (1 of 4)...............................................................................119
Figure 6-69 Removing the flatbed-unit assembly (2 of 4)...............................................................................120
Figure 6-70 Removing the flatbed-unit assembly (3 of 4)...............................................................................120
Figure 6-71 Removing the flatbed-unit assembly (4 of 4)...............................................................................121
Figure 6-72 Removing the power supply (1 of 6)............................................................................................122
Figure 6-73 Removing the power supply (2 of 6)............................................................................................122
Figure 6-74 Removing the power supply (3 of 6)............................................................................................123
Figure 6-75 Removing the power supply (4 of 6)............................................................................................123
Figure 6-76 Removing the power supply (5 of 6)............................................................................................124
Figure 6-77 Removing the power supply (6 of 6)............................................................................................124
xii
Figure 6-78 Removing the power-switch assembly.........................................................................................125
Figure 6-79 Removing the scanner base fan (1 of 2)......................................................................................126
Figure 6-80 Removing the scanner base fan (2 of 2)......................................................................................126
Figure 6-81 Removing the power plug (1 of 2)................................................................................................127
Figure 6-82 Removing the power plug (2 of 2)................................................................................................127
Figure 6-83 Removing the SCB cable ............................................................................................................128
Figure 6-84 Removing the internal control-panel cable (1 of 2)......................................................................129
Figure 6-85 Removing the internal control-panel cable (2 of 2)......................................................................129
Figure 6-86 Removing the scanner glass and cover (1 of 2)..........................................................................130
Figure 6-87 Removing the scanner glass and cover (2 of 2)..........................................................................131
Figure 6-88 Removing the carriage lock assembly.........................................................................................132
Figure 6-89 Removing the open sensor assembly..........................................................................................133
Figure 6-90 Removing the inverter (1 of 4) .....................................................................................................134
Figure 6-91 Removing the inverter (2 of 4) .....................................................................................................135
Figure 6-92 Removing the inverter (3 of 4) .....................................................................................................135
Figure 6-93 Removing the inverter (4 of 4) .....................................................................................................136
Figure 6-94 Removing the optical assembly (1 of 4).......................................................................................137
Figure 6-95 Removing the optical assembly (2 of 4).......................................................................................138
Figure 6-96 Removing the optical assembly (3 of 4).......................................................................................138
Figure 6-97 Removing the optical assembly (4 of 4).......................................................................................139
Figure 6-98 Removing the scanner motor (1 of 5)..........................................................................................140
Figure 6-99 Removing the scanner motor (2 of 5)..........................................................................................141
Figure 6-100 Removing the scanner motor (3 of 5)..........................................................................................141
Figure 6-101 Removing the scanner motor (4 of 5)..........................................................................................142
Figure 6-102 Removing the scanner motor (5 of 5)..........................................................................................143
Figure 6-103 Removing the lamp .....................................................................................................................145
Figure 6-104 Removing the scanner belt assembly (1 of 2)..............................................................................146
Figure 6-105 Removing the scanner belt assembly (2 of 2)..............................................................................146
Figure 6-106 Removing the scanner motor fan ................................................................................................148
Figure 7-1 Digital-sender LEDs ....................................................................................................................165
Figure 7-2 Digital sender wiring diagram ......................................................................................................183
Figure 7-3 Scanner controller board .............................................................................................................184
Figure 7-4 ADF troubleshooting parts ..........................................................................................................185
Figure 7-5 ADF internal troubleshooting parts...............................................................................................186
Figure 7-6 Flatbed internal troubleshooting parts..........................................................................................187
Figure 7-7 Flatbed base troubleshooting parts..............................................................................................188
Figure 7-8 Rear troubleshooting parts ..........................................................................................................188
Figure 8-1 Related documentation and software..........................................................................................194
Figure 8-2 Internal components ....................................................................................................................196
Figure 8-3 Cables and interfaces...................................................................................................................198
Figure 8-4 Control-panel overlays.................................................................................................................200
Figure 8-5 Maintenance kits..........................................................................................................................202
Figure 8-6 Memory.........................................................................................................................................204
Figure 8-7 ADF Assembly..............................................................................................................................206
Figure 8-8 ADF base assembly ....................................................................................................................208
Figure 8-9 Separation pad case ...................................................................................................................210
Figure 8-10 Pickup roller assembly ................................................................................................................212
Figure 8-11 Control panel cover assembly .....................................................................................................214
Figure 8-12 Control panel assembly ...............................................................................................................216
Figure 8-13 ADF left cover...............................................................................................................................218
xiii
Figure 8-14 ADF input tray assembly .............................................................................................................220
Figure 8-15 Mylar holder assembly ................................................................................................................222
Figure 8-16 ......................................................................................................................................................224
Figure 8-17 Bottom unit assembly ..................................................................................................................226
Figure 8-18 Right hinge guide ........................................................................................................................228
Figure 8-19 Left hinge guide ...........................................................................................................................230
Figure 8-20 Power plug....................................................................................................................................232
Figure 8-21 Top formatter................................................................................................................................234
Figure 8-22 Fan assembly...............................................................................................................................236
Figure 8-23 Keyboard assembly .....................................................................................................................238
Figure 8-24 Carriage lock assembly ...............................................................................................................240
Figure 8-25 Open sensor assembly ................................................................................................................242
Figure 8-26 Scanner belt assembly ................................................................................................................244
Figure 8-27 Optical assembly .........................................................................................................................246
Figure 8-28 ......................................................................................................................................................248
Figure 8-29 Scanner motor fan .......................................................................................................................250
Figure 8-30 Lower cover assembly .................................................................................................................252
Figure 8-31 Scanner glass and cover .............................................................................................................254
Figure 8-32 Scanner rear cover ......................................................................................................................256
xiv
1 Product information
This chapter contains information about the following topics:
Features and benefits
●
Digital-sender components
●
Site requirements
●
●
Digital sender specifications
Media specifications
●
●
Regulatory information
1
Features and benefits
The HP 9200c Digital Sender helps quickly and conveniently distribute paper documents in an
electronic format. It scans all kinds of documents and then uses the included HP Digital Sending
Software (HP DSS) to send them to e-mail addresses, fax destinations, or network folders. The
digital sender can also be set up to send documents to workflow destinations, along with metadata
files containing workflow information that is captured at the device control-panel interface.
Hardware features
The device includes the following hardware features:
■ ADF-The device comes with a legal-size automatic document feeder (ADF) that accepts up to 50
pages.
■ Interactive touchscreen control panel-Intuitive onscreen menus and wizards help to complete
digital-sending tasks.
■ Flatbed scanner-The letter/A4-size scanner can scan both black-and-white and color
documents, with the ability to scan up to 1 mm (0.04 inch) from the paper edge.
■ Memory-The device comes standard with 128 megabytes (MB) of random access memory
(RAM).
■ Hard disk-The device includes a 20-gigabyte (GB) internal hard drive for storing documents and
settings.
■ Connectivity-The device provides a 10/100Base-T port and an enhanced input/output (EIO) port
for connectivity.
■ HP Jetdirect Inside- An embedded network interface ensures reliable network connectivity.
Software features
The HP DSS program supports the digital sender by providing the following features:
■ Send to e-mail-Scan a document and send it to one or more e-mail recipients in the form of
a .PDF, .JPEG, .TIFF, or .MTIFF file.
■ Send to secondary (secure) e-mail-Send a document by using a secure third-party e-mail
solution.
■ Send to fax-Scan a document and send it to a local area network (LAN) fax, Internet fax, or
Windows® 2000 fax destination. (This device does not have analog fax capability.)
■ Send to workflow-Scan a document and save it to a network folder or file transfer protocol
(FTP) site along with a file containing additional information about the document. A third-party
software program can then retrieve and decipher the information, and perform the appropriate
operation on the scanned image. A printer can also be set up as a workflow destination, so that
scanned documents can be printed.
■ Send to network folder-Scan a document and send it to a folder on the network.
2 1 Product information
Minimum system requirements
The following table describes the network components that are used for digital sending.
Table 1-1 HP 9200c Digital Sender minimum system requirements
Component Description
Network server running Microsoft® Windows 2000
Professional, Server, or Advanced Server; Windows XP
Professional; or Windows 2003 Standard or Enterprise Server
Network Fast Ethernet 100Base-TX or Ethernet 10Base-T
Digital senders or MFP products An HP DSS server can support up to 250 HP 9200c Digital
Web browser Users can use a Web browser from any computer on the
SMTP gateway This gateway facilitates the e-mail and Internet fax digital-
The server contains the following components:
■ HP DSS
■ HP MFP DSS Configuration Utility-used to configure
and monitor digital-sending features after the HP DSS
program has been installed
■ Windows 2000 Fax service-required only when the
Windows 2000 Fax service is the method of fax transport
Senders or MFP products on the same network. Each
device can be individually configured to support any or all of
the digital-sending options.
NOTE HP DSS does not support the HP 9100C or
8100C Digital Senders.
network to configure and monitor the digital sender by using
HP Web Jetadmin, or the embedded Web server in the
digital sender.
sending options.
LAN fax server A LAN fax server is a network device that centrally handles
LDAP server An LDAP server is a directory server that contains
FTP server An FTP server can be used as a destination for documents
Domain controller/Novell directory server In order to support user authentication, the digital sender
Network printer A network printer can be set up as a destination for
the sending and receiving of large numbers of fax jobs. HP
DSS can be used to configure the digital sender to route
outgoing faxes to a LAN fax server.
recipients' names and e-mail addresses and supports
Lightweight Directory Access Protocol (LDAP). HP DSS
uses the LDAP server to obtain addresses for the digitalsender address book.
scanned by the digital sender.
must have access to a domain controller or Novell directory
server in order to validate the user's login information.
documents scanned by the digital sender.
Features and benefits 3
Digital-sender components
The following illustrations show the main external parts of the digital sender.
Digital-sender parts
Figure 1-1 External parts (1 of 3)
1 Jam-release button
2 Control panel
3 On/off switch
4 Output bin
5 ADF input bin
4 1 Product information
Figure 1-2 External parts (2 of 3)
6 ADF cable
7 Control-panel cable
8 Embedded Jetdirect 10/100Base-T network port
9 EIO port
10 Power connector
Figure 1-3 External parts (3 of 3)
11 Scanner lock
12 Serial number
Control-panel features
The digital-sender control panel contains the following items.
Digital-sender components 5
Figure 1-4 Control panel
1 Touch-screen graphical display
2 Numeric key pad
3 R
4 M
5 S
6 S
7 S
8 S
ESET
button
ENU
button
LEEP
button and LED
TATUS
button
TOP
button
TART
button and LED
9 Attention LED
10 Data LED
11 Ready LED
12 Contrast control wheel
Table 1-2 Control-panel button functions
Button Function
R
M
ESET
ENU
Logs off the current user. Resets the job settings to factory or user-defined default values.
Shows the control-panel menu interface on the control-panel display. For a complete list of controlpanel menu items, see the HP 9200C Digital Sender Support Guide.
S
LEEP
S
TATUS
S
TOP
Puts the device into sleep mode, in which it shuts down some functions to conserve energy.
Shows the digital-sender supply status information on the control-panel display.
Cancels the job that is currently being scanned. After scanning is complete, the job cannot be
canceled.
S
TART
Begins a digital-sending job or continues a job that has been interrupted.
6 1 Product information
Model and serial numbers
The model and serial number are located on the back of the device. The serial number can also be
found at the back of the flatbed.
Digital-sender components 7
Site requirements
Place the digital sender on a sturdy surface, away from direct sunlight. Allow enough space around
the digital sender to open the doors and trays.
Physical specifications
Table 1-3 Product dimensions
Product Height Depth Width Weight
HP 9200c Digital Sender 340.26 mm (13.40
inches)
Figure 1-5 Product dimensions
Environmental specifications
Environmental condition
Operating Storage/standby
571.82 mm (22.51
inches)
552.62 mm
(17.82 inches)
22.7 kg (50 lbs)
Temperature 0°C to 40°C (32°F to 104°F) -40°C to 60°C (-40°F to 140°F)
Relative humidity 15% to 80% 15% to 90%
8 1 Product information
Digital sender specifications
Electrical specifications
Table 1-4 Power requirements
Power requirements 100-240 V (±10%)
Minimum recommended circuit capacity 1.0 Amp
50/60 Hz (±2 Hz)
PPM)
1
2
Ready Sleep Off
Table 1-5 Power consumption (average, in watts)
Product model Scanning (47
HP 9200c Digital Sender 95 W 36 W 13 W 0 W
1
Values current as of June 22, 2004. Values
subject to change. See
support/9200c for current information.
2
Power reported is highest value measured
www.hp.com/
for color and monochrome scanning using
all standard voltages.
3
Default time from Ready mode to Sleep =
60 minutes.
4
Recovery time from Sleep to start of
scanning = less than 10 seconds.
5
Heat dissipation in Ready mode = 123 BTU/
hour.
Acoustic specifications
Table 1-6 Sound power and pressure level
Sound power level Declared per ISO 9296
Scanning (47 PPM)
1
L
= 6.6 Bels (A) [66 dB(A)]
WAd
Ready
L
= 5.4 Bels (A) [54 dB (A)]
pAm
Sound pressure level - Bystander Position Declared per ISO 9296
Scanning (47 PPM)
Ready
1
Values current as of April 26, 2004. Values subject to
change. See
information.
2
Configuration tested by Scanning simplex monochrome
www.hp.com/support/9200c for current
L
=51 dB (A)
pAm
L
=39 dB (A)
pAm
using ADF at 47 ppm and Letter-size paper.
Skew specifications
The skew specification is 0.6%. The actual skew varies depending on the length or the width of the
page. For example, on a letter-size page the vertical skew is a maximum of 1.67 mm (0.065 inches)
Digital sender specifications 9
and the horizontal skew is a maximum of 1.29 mm (0.05 inches). The digital sender conforms to the
following skew specifications:
■ ADF platen <= 0.6%
■ ADF simplex <= 0.6%
■ ADF duplex <= 0.6%
Media Horizontal Vertical
Letter 1.29 mm (0.05 inches) 1.67 mm (0.065 inches)
A4 1.26 mm (0.0496 inches) 1.78 mm (0.07 inches)
Legal 1.29 mm (0.05 inches) 2.13 mm (0.0838 inches)
10 1 Product information
Media specifications
The HP 9200c Digital Sender supports the following standard paper sizes:
■ Letter: 215.9 x 279 mm (8.5 x 11 inches)
■ Executive: 190 x 254 mm (7.5 x 10 inches)
■ A4: 210 x 297 mm (8.3 x 11.7 inches)
■ A5: 148 x 210 mm (5.83 x 8.27 inches)
■ B5: 176 x 250 mm (6.9 x 9.8 inches)
■ Legal (from the ADF only): 215.9 x 355.6 mm (8.5 x 14 inches)
Paper weight: 60 to 120 g/m2 (16 to 32 lb)
Up to 50 sheets of paper can be stacked in the ADF, for a maximum height of 5 mm (0.2 inch).
Media specifications 11
Regulatory information
FCC and Telecom regulations
FCC regulations
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy. If this equipment is not installed and used in accordance with the
instructions, it can cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation; the presence of interference can
be determined by turning the equipment off and on. If this equipment does cause harmful
interference to radio or television communications, the user is encouraged to try to correct the
interference by one or more of the following measures:
■ Reorient or relocate the receiving antenna.
■ Increase distance between equipment and receiver.
■ Connect equipment to an outlet on a circuit different from that to which the receiver is located.
■ Consult your dealer or an experienced radio/television technician.
NOTE Any changes or modifications to the device that are not expressly approved by HP
could void the user’s authority to operate this equipment.
Environmental Product Stewardship program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally sound
manner. This product has been designed with several attributes to minimize impacts on our
environment.
Power consumption
Power usage drops significantly while in Sleep mode, which saves natural resources and saves
money without affecting the high performance of this product.
Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the ability
to identify plastics for recycling purposes at the end of the product's life.
Materials and recycling information
Material restrictions
This HP product contains mercury in the fluorescent lamp of the control-panel liquid crystal display
that can require special handling at end-of-life. This HP product contains a lithium battery on the
formatter board that can require special handling at end-of-life.
12 1 Product information
For recycling information, you can contact www.hp.com/recycle or contact your local authorities or
the Electronics Industry Alliance:
www.eiae.org.
For more information
www.hp.com/go/environment, www.hp.com/hpinfo/community/environment/productinfo/safety,
Visit
www.hp.com/recycle.www.hp.com/go/environment, www.hp.com/hpinfo/community/environment/
or
productinfo/safety, or www.hp.com/recycle to obtain information about environmental topics, including:
■ the product environmental profile sheet for this and many related HP products
■ HP's commitment to the environment
■ HP's environmental management system
■ HP's end-of-life product return and recycling program
Regulatory information 13
Country-/region-specific safety statements
Canadian DOC statement
Complies with Canadian EMC Class B requirements.
«Conforme àla classe B des normes canadiennes de compatibilité électromagnétiques (CEM).»
VCCI statement (Japan)
EMI statement (Korea)
Declaration of conformity
Declaration of Conformity
according to ISO/IEC Guide 22 and EN 45014
Manufacturer's Name: Hewlett-Packard Company
Manufacturer's Address: 11311 Chinden Boulevard
Boise, Idaho 83714-1021, USA
declares that the product
Product Name: HP 9200c Digital Sender
Regulatory number - what's this? Place holder content.unit.
Regulatory Model Number
Product Options: ALL
conforms to the following Product Specifications:
Safety: IEC 60950-1:2001 / EN60950-1: 2001
EMC:
3)
:
IEC 60825-1:1993 +A1 +A2 / EN 60825-1:1994 +A2 (Class 1 Laser/LED Product)
GB4943-2001
CISPR 22:1997 / EN 55022:1998 - Class B
EN 61000-3-2:2000
EN 61000-3-3:1995 / A1
BOISB-0401–00
1)
EN 55024:1998
14 1 Product information
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