HP Data Protector A.06.11 User Manual
HP Data Protector Media Operations
A.06.11
User guide
B6960-90170
Part number: B6960–90170
First edition: September 2009
Legal and notice information
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Printed in the US
Contents
About this guide ................................................................. 13
Intended audience ............................................................................................. 13
Related documentation ....................................................................................... 13
Document conventions and symbols ..................................................................... 14
General Information ........................................................................................... 15
HP technical support .......................................................................................... 15
Subscription service ........................................................................................... 15
HP websites ...................................................................................................... 16
Documentation feedback .................................................................................... 16
1 Media Operations overview ............................................. 17
In this chapter ................................................................................................... 17
Media Operations concepts ............................................................................... 17
Media lifecycle ........................................................................................... 18
Components ............................................................................................... 19
Integration with backup manager ................................................................. 20
Logging on to Media Operations ........................................................................ 21
Connecting to a server ................................................................................ 21
Using Media Operations graphical user interface ........................................... 22
Windows client .................................................................................... 22
Web client .......................................................................................... 23
Using the CLI .............................................................................................. 23
Environmental requirements ................................................................................ 24
Platform support .......................................................................................... 24
Barcode scanner support ............................................................................. 25
Barcode printer support ............................................................................... 26
Offsite vendor support ................................................................................. 26
Supported languages .................................................................................. 26
2 Installing and licensing .................................................... 29
Installing Media Operations ............................................................................... 29
Installing Media Operations Server ............................................................... 30
User guide 3
Installing XML Gateway ............................................................................... 31
Installing XML Gateway on Windows ...................................................... 32
Installing XML Gateway on Unix ............................................................. 32
Stopping Gateway Services on UNIX ...................................................... 34
Uninstalling XML Gateway ..................................................................... 34
Installing Media Operations Manager (optional) ............................................. 35
Upgrading to Media Operations A.06.11 ............................................................ 35
Upgrading Media Operations Server and Manager to A.06.11 ....................... 36
Upgrading Media Operations XML Gateway to A.06.11 ................................. 37
Upgrading on Windows ........................................................................ 37
Upgrading on HP-UX ............................................................................ 37
Upgrading on Solaris: .......................................................................... 38
Upgrading on Linux .............................................................................. 38
Licensing Media Operations ............................................................................... 38
Viewing licenses ......................................................................................... 40
3 Configuring Media Operations ......................................... 41
In this chapter ................................................................................................... 41
Site management .............................................................................................. 41
Adding a new site ...................................................................................... 44
Editing an existing site ................................................................................. 52
Info .................................................................................................... 52
DNS ................................................................................................... 53
Vaults ................................................................................................. 53
Data centers ........................................................................................ 54
Vaulting policies ................................................................................... 55
Offsite vendors ..................................................................................... 56
Users .................................................................................................. 59
Remote accounts .................................................................................. 60
Import data ......................................................................................... 60
Deleting a site ............................................................................................ 61
Security management ........................................................................................ 61
Product administrators and operators ............................................................. 62
Remote accounts ......................................................................................... 63
Configuring backup processes and objects ........................................................... 63
Automatic backup ....................................................................................... 64
Manual backup .......................................................................................... 66
Implementing the backup process ........................................................... 67
Backup managers ....................................................................................... 68
XML Gateway interface ......................................................................... 68
XML file import directory ....................................................................... 71
Adding backup managers ..................................................................... 72
4
Editing a backup manager .................................................................... 75
Deleting backup manager objects .......................................................... 78
Media Operations database backup ............................................................. 79
Tuning backup objects ....................................................................................... 80
Refining physical locations ........................................................................... 80
Refining media compressions ........................................................................ 80
Adding and modifying media types .............................................................. 81
Defining media policies ...................................................................................... 81
Configuring media vaulting policies .............................................................. 81
Media vaulting policy hierarchy ............................................................. 82
Basic vaulting policy concepts ................................................................ 83
Vaulting templates ................................................................................ 83
Active vaulting policies .......................................................................... 84
Defining barcode labeling policies ......................................................... 86
Configuring scratch media policies ................................................................ 87
Configuring premount jobs .................................................................... 87
Tuning scratch media levels .................................................................... 88
Reactive mount requests ........................................................................ 89
Server parameters ....................................................................................... 89
Vaulting jobs ....................................................................................... 91
Scratch bin maintenance ....................................................................... 91
Premount jobs ...................................................................................... 91
Audit history ........................................................................................ 91
Setting up offsite transfer of media ....................................................................... 91
Setting up the receiving server ...................................................................... 92
Setting up the sending server ........................................................................ 92
4 Performing daily Media Operations ................................... 95
Overview ......................................................................................................... 95
Running jobs through the CLI .............................................................................. 95
Job status indicators ........................................................................................... 97
Premount jobs ................................................................................................... 97
Viewing Premount Jobs: ............................................................................... 98
Silo-type libraries ........................................................................................ 99
Free/scratch pool handling .................................................................. 100
Vaulting jobs .................................................................................................. 101
Listing vaulting jobs ................................................................................... 101
Confirming vaulting jobs ............................................................................ 102
Library unload tab .............................................................................. 104
Verifying media ........................................................................................ 105
Containers ............................................................................................... 105
Multiple users ........................................................................................... 106
User guide 5
Multiple sites ............................................................................................ 107
Scratch media jobs .......................................................................................... 107
Listing scratch jobs .................................................................................... 108
Confirming scratch bin jobs ........................................................................ 109
Containers ......................................................................................... 110
Multiple users .................................................................................... 111
Multiple sites ..................................................................................... 111
Initializing scratch media ........................................................................... 111
Media order jobs ...................................................................................... 113
Checkout requests (CORs) ................................................................................ 116
Submitting checkout requests ...................................................................... 116
Listing checkout requests ............................................................................ 117
Confirming checkout requests ..................................................................... 118
Containers ......................................................................................... 119
Multiple users .................................................................................... 119
Multiple sites ..................................................................................... 119
Exceptions ...................................................................................................... 119
Mount requests ............................................................................................... 120
Listing mount requests ................................................................................ 120
Confirming mount request jobs ................................................................... 121
Manual vaulting jobs ....................................................................................... 121
Viewing job history .......................................................................................... 122
Web interface ................................................................................................. 123
5 Status and reporting interfaces ........................................ 125
Overview ....................................................................................................... 125
Viewing current SLA status ................................................................................ 125
SLA status configuration ................................................................................... 126
Resetting current SLA status ............................................................................... 128
Viewing alerts ................................................................................................. 128
Reports .......................................................................................................... 129
Additional reports ..................................................................................... 130
Notifications ................................................................................................... 131
Configuring notification interfaces ............................................................... 131
E-mail interface configuration .............................................................. 131
Operations Manager interface configuration ......................................... 132
Configuring notification triggers .................................................................. 133
Metric report description ............................................................................ 135
Media location summary ..................................................................... 135
Job status .......................................................................................... 135
Job metrics ........................................................................................ 136
Pool health metrics .............................................................................. 136
6
Premount metrics ................................................................................ 136
Vaulting metrics .................................................................................. 137
Scratch metrics ................................................................................... 137
Remote metrics ................................................................................... 137
Vendor metrics ................................................................................... 137
Vault metrics ...................................................................................... 137
Location metrics ................................................................................. 137
Location audits ................................................................................................ 137
View ....................................................................................................... 140
Query ............................................................................................... 140
Print .................................................................................................. 141
Reset audit flags ................................................................................. 141
Audit highlighted ................................................................................ 141
Import/export ........................................................................................... 141
Export remote account report ............................................................... 142
Import offsite vendor file ...................................................................... 142
Import audit list .................................................................................. 142
A External interfaces ......................................................... 143
Overview ....................................................................................................... 143
XML file import interface ................................................................................... 143
File import ............................................................................................... 143
Usage ..................................................................................................... 144
XML import file format ............................................................................... 144
XML offsite vendor interface .............................................................................. 145
Usage ..................................................................................................... 145
Generic input parameters for all request types ........................................ 145
Media transit requests ......................................................................... 146
Request and receive audit requests ........................................................ 147
Status checking requests ...................................................................... 147
XML offsite vendor file format ..................................................................... 148
Reactive mount request utility ............................................................... 148
Bulk configuration file import ............................................................................. 154
B Diagnostics and tuning ................................................... 157
Overview ....................................................................................................... 157
Media Operations logs .................................................................................... 157
XML Gateway configuration, logs, and tuning ..................................................... 158
Configuration ........................................................................................... 158
Example XML Gateway configuration file ............................................... 158
Cleanup ............................................................................................ 158
File locations ..................................................................................... 159
User guide 7
Logging ............................................................................................ 159
Threading ................................................................................................ 159
Polling ..................................................................................................... 160
Logs ........................................................................................................ 160
Log levels .......................................................................................... 161
Kernel tuning for XML Gateway on HP-UX .................................................... 161
Data management communications ................................................................... 161
Service logs ............................................................................................. 162
Changing the logging level ................................................................. 162
Log file locations ................................................................................ 163
Changing communications port numbers ..................................................... 163
Holiday list configuration .................................................................................. 164
Manager-of-Managers configuration .................................................................. 164
C Application managers ................................................... 165
Overview ....................................................................................................... 165
Glossary ......................................................................... 169
Index .............................................................................. 175
8
Figures
Media lifecycle ............................................................................... 191
Components ................................................................................... 202
Media Operations GUI .................................................................... 223
Indexes .......................................................................................... 304
AutoPass license key ........................................................................ 395
AutoPass report licenses ................................................................... 406
Creating default vaulting policy ......................................................... 447
Vaulting cycle ................................................................................. 458
Vaulting cycle action ........................................................................ 459
Vendor account definition - Media Operations vendor .......................... 4710
Vendor account definition—Iron Mountain vendor ............................... 4811
Vendor account definition—generic vendor ......................................... 4912
Onsite vault management—layout ..................................................... 5113
Site properties ................................................................................. 5214
Site definition—info ......................................................................... 5315
Onsite vault management—info ........................................................ 5416
Data center definition ....................................................................... 5517
Vaulting cycle implementation—info ................................................... 5618
Vendor account definition—generic vendor ......................................... 5819
Adding a user ................................................................................. 5920
Remote access account—info ............................................................ 6021
Site definition—import data .............................................................. 6022
Media Operations deployment options with Data Protector ................... 6523
Server parameters - XML Gateways .................................................... 6924
User guide 9
Setting scheduling options ................................................................ 7325
XML Gateway ................................................................................. 7426
Backup managers ............................................................................ 7527
Backup manager - info ..................................................................... 7628
Backup manager - sites .................................................................... 7729
Backup manager - polling ................................................................. 7830
Server parameters - info ................................................................... 8931
Job status indicators ......................................................................... 9732
Scratch media movement .................................................................. 9833
Premount job - scratch listing ............................................................. 9834
Vaulting jobs media movement ........................................................ 10135
Vaulting job listing ........................................................................ 10236
Media vaulting confirmation ........................................................... 10337
Media vaulting confirmation - library unload ..................................... 10538
Scratch media movement ................................................................ 10839
Scratch bin jobs ............................................................................ 10840
Scratch bin confirmation ................................................................. 10941
Scratch init job confirmation ............................................................ 11242
Site definition - blank bins ............................................................... 11443
Media order ................................................................................. 11544
Checkout request ........................................................................... 11645
Checkout request job listing ............................................................ 11746
Vaulting exceptions ........................................................................ 12047
Reactive mount requests .................................................................. 12048
Interactive mount requests ............................................................... 12149
Manual media vaulting .................................................................. 12250
Media vaulting - history .................................................................. 12351
Web interface ............................................................................... 12352
Site SLA status ............................................................................... 12653
10
SLA threshold configuration ............................................................ 12654
Alert history - global ...................................................................... 12955
Backup media - history ................................................................... 13056
Server parameters - notifications ...................................................... 13157
Notifications ................................................................................. 13358
Alert notification - add/edit ............................................................ 13359
Media location summary (daily average) .......................................... 13560
Open job summary ........................................................................ 13661
Media location audit ..................................................................... 13862
Media location audit - device/vault screen ........................................ 13963
Media location audit - select starting point screen .............................. 13964
Media location audit - view ............................................................ 14065
Filter media .................................................................................. 14166
User guide 11
Tables
Document conventions ...................................................................... 141
Platform support .............................................................................. 242
Supported languages ....................................................................... 263
Supported languages—intersite transfers ............................................ 274
Application matrix ......................................................................... 1655
12
About this guide
This guide provides information about:
• planning and preparing for a disaster
• testing a disaster recovery procedure
• successfully performing a disaster recovery
Intended audience
This guide is intended for users of HP Data Protector Media Operations, with
knowledge of:
• Data Protector concepts
Related documentation
HP Media Operations provides three guides, together with context-sensitive (F1) Help
and Help Topics for Windows platforms. The guides are available printed and in
PDF format. The PDF files are installed during the Media Operations setup procedure
on Windows. Once installed, the manuals reside in the Media_Operations_home\
docs directory on Windows.
You can also find these documents from the Manuals page of the HP Business Support
Center website:
http://www.hp.com/support/manuals
In the Storage section, click Storage Software and then select your product.
There are three guides specific to Media Operations:
• HP Data Protector Media Operations getting started guide—containing a pre-in-
stallation checklist, a ten-minute installation guide and a fifteen-minute configuration
guide
• HP Data Protector Media Operations user guide—this guide
User guide 13
• HP Data Protector Media Operations product announcements, software notes,
and references—containing a list of resolved issues, late breaking news and
other information
Document conventions and symbols
Table 1 Document conventions
ElementConvention
Cross-reference links and e-mail addressesBlue text: Table 1 on page 14
website addressesBlue, underlined text: h
ttp://www.hp.com
• Keys that are pressed
• Text typed into a GUI element, such as a box
• GUI elements that are clicked or selected, such as menu
and list items, buttons, tabs, and check boxes
Bold text
Text emphasisItalic text
• File and directory names
• System output
• Code
• Commands, their arguments, and argument values
Monospace text
• Code variables
• Command variables
Monospace, italic text
Emphasized monospace text
Monospace, bold text
CAUTION:
Indicates that failure to follow directions could result in damage to equipment or
data.
IMPORTANT:
Provides clarifying information or specific instructions.
About this guide14
NOTE:
Provides additional information.
TIP:
Provides helpful hints and shortcuts.
General Information
General information about DPNE can be found at http://www.hp.com/go/
dataprotector
HP technical support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Subscription service
HP recommends that you register your product at the Subscriber’s Choice for Business
website:
http://www.hp.com/go/e-updates
After registering, you will receive e-mail notification of product enhancements, new
driver versions, firmware updates, and other product resources.
User guide 15
HP websites
For additional information, see the following HP websites:
•http://www.hp.com
•http://www.hp.com/go/storage
•http://www.hp.com/support/manuals
•http://www.hp.com/support/downloads
Documentation feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a
message to DP.DocFeedback@hp.com. All submissions become the property of HP.
About this guide16
1 Media Operations overview
In this chapter
This chapter describes the general principles on how Media Operations works. It is
organized as follows:
• “Media Operations concepts” on page 17
• “Logging on to Media Operations” on page 21
• “Environmental requirements” on page 24
Media Operations concepts
Media Operations tracks and manages online, offline, and offsite storage media,
such as magnetic tapes. The result is reliable backups, fast data recovery, improved
staff efficiency, and reduced costs. Major benefits are as follows:
• Scalable and Highly Flexible Architecture
Media Operations can be used in environments from a single system to thousands
of systems on different sites.
• Easy Central Administration
Through its easy-to-use graphical user interface (GUI), you can administer your
environment from a single system. The GUI can be installed on various systems
to allow multiple administrators to access Media Operations.
• High Performance
You can track thousands of removable media regardless of their location, including
creating daily task lists, organizing tapes for logical data center walk-throughs,
and controlling tape libraries, barcode scanners, and media label printers.
• Integration with Backup Applications
Media Operations integrates with leading backup applications, including HP
Data Protector and Symantec NetBackup.
• Cost-efficiency
User guide 17
Media Operations eliminates the cost of supporting homegrown tools for less
than 3% of your total media bill.
• Automated Operation
Media Operations enforces data retention and media recycling policies. Through
it, you can control removable backup devices for tape loads and ejects.
Additionally, it automates data exchange with backup applications, offsite
vaulting services, and removable media suppliers.
• Monitoring, Reporting and Notification
Service Level Agreement (SLA) Status/Reporting functionality allows you to check
whether SLAs are being met. You can monitor configuration errors and generate
reports, view SLA status and alerts, and run reports at both global and site level.
Additionally, you can configure automatic notification by e-mail or to Operations
Manager (OM) for key events such as alerts, job creation, and SLA warnings.
Media lifecycle
Media Operations allows lifecycle management of removable media (see
“Media lifecycle” on page 19), which includes:
• Moving live media from backup/restore devices (tape libraries and standalone
tape drives) to onsite/offsite tape vaults for disaster protection.
• Moving scratch media from scratch bins into backup/restore devices to provide
usable media for upcoming backup jobs. Scratch media are generated by moving
expired media from tape vaults to scratch bins and by creating new scratch media
when necessary.
• Moving live media from onsite/offsite tape vaults to backup/restore devices to
meet recovery requests.
NOTE:
Media Operations does not control the data held on a medium; this is the
responsibility of the Backup Manager.
Media Operations overview18
Figure 1 Media lifecycle
.
Components
Major Media Operations components are:
• Media Operations Server, containing:
• a database of data objects (such as devices, media, media pools) and their
attributes,
• business logic to process administrator-defined vaulting and scratch policies,
and lists of tape movements to be performed,
• scheduling and SLA monitoring functions.
• Media Operations Manager—a graphical interface used to remotely configure,
monitor, and run your media vaulting and scratch media policies. There are
Windows and web-based versions. You can also attach a barcode scanner to
the client system to input barcodes from large numbers of media as they are
moved between locations.
• XML Gateway—providing integration between Media Operations and Backup
Managers. For details of versions of HP Data Protector and Symantec NetBackup
supported by Media Operations A.06.11, see
User guide 19
“Installing XML Gateway” on page 31. The XML file import interface facilitates
integration of Backup Managers not currently supported by XML Gateway.
• Backup Manager—such as HP Data Protector, controlling backup functions. Media
Operations interacts with Backup Managers to track and provide medium use.
After installing Media Operations on Media Operations Server, you can track
media from a variety of Backup Managers.
Figure 2 Components
.
Integration with backup manager
Media Operations integrates with the Backup Manager via:
• XML Gateway
• XML file import, allowing integration with Backup Servers not supported by XML
Gateway
Media Operations uses these to extract configuration information from the Backup
Manager, which autoconfigures devices, media pools, systems, and backup
specifications. It also extracts current media information. XML Gateway interface
allows Media Operations to trigger barcode and media scans in any of the Backup
Server’s tape libraries/devices. This provides up-to-date information on the contents
of these devices.
For more information about supported interfaces, see “Backup managers” on page 68.
Media Operations overview20
Logging on to Media Operations
Connecting to a server
To launch the Media Operations Manager, double-click the Media Operations
Manager icon that is now on your desktop. The 4D Server Connection window
appears, containing the following tabs:
• Recent Tab
Lists all Media Operations Servers used recently. The list is sorted alphabetically.
To connect to a server from this list, double-click its name, or select it and click
OK.
To remove a server from the list, select it and press Delete or Backspace.
• TCP/IP Tab
Lists the names of the server databases over the network. The list is sorted alphabetically. To connect to a server from this list, double-click its name, or select it
and click OK.
• Custom Tab
Assigns a published server on the network using its IP address and attribute a
customized name to it.
If your Media Operations Manager is in a different network subnet from the Media
Operations Server, your network router connecting two subnets may be configured
to block TCP/IP broadcasts. In this case, the Media Operations Server name will not
appear under the TCP/IP tab. However, if you know the IP address of the server
whose name is not broadcast, you can type its IP address.
• Database name—type the name of the server database, which is used under the
Recent tab when referring to the database.
• Network address—type the IP address of the machine where the server was
launched.
By default, the publishing port of the server is 19813.
NOTE:
If a database was selected under the Recent or TCP/IP tab when you clicked the
Custom tab, the two fields display the corresponding information.
User guide 21
Once this tab assigns a server, click OK to connect to the server. The server is then
listed under the Recent tab.
Using Media Operations graphical user interface
Media Operations provides GUIs available from the client system (Windows client)
and from the internet (web client).
Windows client
Windows GUI allows you to administer the complete media lifecycle environment
from a single system. It can be used from the Server or a desktop system.
You can also install the GUI on several systems, allowing multiple users to access
Media Operations via locally installed consoles.
Figure 3 Media Operations GUI
.
To start the Media Operations GUI:
1. Click Start on the Windows desktop and select Media Operations Manager.
2. In the 4D Server Connection window, select the server to which you want to
connect from the list of recently used servers, the TCP/IP address, or a custom
server. The User Log In screen appears. Type your username and password,
and click Sign In. The Media Operations GUI is started.
Media Operations overview22
NOTE:
If you are running Media Operations in “demo” mode and you have media
configured, an alert tells you how many days are left before the product switches to
“expired” mode (see “Licensing Media Operations” on page 38).
Web client
The web-based GUI provides operator functions only. You must perform site
configuration functions from the Windows client.
To log to Media Operations web GUI:
1. Start Media Operations.
2. From another computer, launch a web browser (such as Netscape or Microsoft
Internet Explorer).
3. Type the network name or IP address of your Media Operations Server in the
Location area. The web version of Media Operations appears.
4. Type your login name and password on the web browser.
IMPORTANT:
If the Media Operations Server is running on a system that hosts another web server,
type the network name or IP address followed by “:3612”. For example:
http://worker.xyz.ab.com:3612
Using the CLI
You can start Media Operations jobs through the command line interface (CLI). See
“Running jobs through the CLI” on page 95 for the syntax.
User guide 23
Environmental requirements
Platform support
NOTE:
Combinations of Media Operations component and operating system/processor
platforms are only supported where the operating system version is still supported
by its vendor.
The basis for the Media Operations Server and Media Operations Manager
components is a product called 4D version 6.8 from 4D, Inc. The functionality of
Media Operations is limited to the features that 4D offers. Limitations apply for
support for clusters and also support for 64-bit processor architectures and 64-bit
versions of the Microsoft Windows operating systems. The Media Operations Server
and Manager are therefore supported only on 32-bit processor architectures and
32-bit versions of Microsoft Windows operating systems.
Table 2 Platform support
Supported Processor
Platforms
1
Operating System Platforms
1
Host
x86Windows 2000 Advanced Server
nl
Windows Server 2003
2
Media Operations
Server
x86Windows 98 (2nd edition)
nl
Windows Server/Professional 2000
nl
Windows 2003
2
nl
Windows XP
Media Operations
Manager (Client GUI)
x86, x86_64, ItaniumInternet Explorer v5.x and above
nl
nl
Mozilla Firefox 2.0 and above
Netscape Navigator v7.0 and above
Media Operations
Web Client
PA-RISC
HP/UX v11.113, v11.233 and v11.31
3
XML Gateway
Itanium
HP/UX v11.23
3
and v11.31
3
Media Operations overview24
Supported Processor
Platforms
1
Operating System Platforms
1
Host
x86Windows 2000 Server and Advanced
Server
x86, x86_64, ItaniumWindows Server 2003 (32–bit and
64–bit)
4
x86_64
Windows Server 2008 (64-bit)
5
SPARC systemsSolaris 8, 9 and 10
x86_64SUSE Linux Enterprise Server 9, 10 and
11 (64-bit)
x86_64
RedHat Enterprise Linux (RHEL) 4.x and
5.x (64-bit)
1
Media Operations Server and Manager are supported only on 32-bit processor
architecture and 32-bit Windows operating systems.
2
Includes support for Windows 2003 R2.
3
HP-UX 11.11 is HP-UX 11i version 1.0, HP-UX 11.23 is HP-UX 11i version 2.0,
HP-UX 11.31 is HP-UX 11i version 3.0.
4
Includes support for Windows Server 2003 R2, Windows Storage Server 2003 R2
and Windows Unified Data Storage Server where applicable.
5
Includes support for Windows Server 2008 Standard Edition, Enterprise Edition
and Datacenter Edition.
Barcode scanner support
Barcode scanners are supported on the Media Operations Server, Media Operations
Manager Client, and the Media Operations GUI on a server running IE or Netscape,
provided that the scanner behaves like a keyboard and emulates Enter (not carriage
return) after scanning.
User guide 25
Barcode printer support
Media Operations Server supports any Zebra 300 dpi label printer.
These printers are also supported when attached to a supported Media Operations
Manager.
Media Operations Server supports the following tape libraries for use with the barcode
labels it prints:
• HP SureStore 2/20, 4/40, 6/60, 10/100, 6/140, 10/180, and 20/700 lib-
raries
• HP StorageWorks SSL, MSL, and ESL libraries
See “Defining barcode labeling policies” on page 86 for more information about
barcode support.
Offsite vendor support
Media Operations supports electronic links to offsite vendors. This allows electronic
verification of media being shipped to offsite storage, and provides electronic requests
to return media from offsite storage to the data center (for recovery jobs).
Offsite vendor types are Media Operations, Generic, and Iron Mountain. For
descriptions, see “Site management” on page 41.
Supported languages
Media Operations Clients and Servers in languages that use Western European
character sets (such as ISO extended ASCII) can communicate with one another with
no issues. Media Operations Clients and Servers in languages that use double-byte
character sets can communicate successfully only with another Media Operations
installation using the same character set. This means Japanese clients must link to
Japanese servers, Korean to Korean, and so on.
Table 3 Supported languages
Server LocaleClient Locale
Shift JIS (Japanese)Shift JIS (Japanese)
EUC-KR (Korean)EUC-KR (Korean)
Media Operations overview26
Server LocaleClient Locale
Western/USWestern/US
The following matrix applies to intersite transfers between two Media Operations
Servers where one server acts as an offsite location to the other server
Table 4 Supported languages—intersite transfers
Server LocaleClient Locale
Shift JIS (Japanese)Shift JIS (Japanese)
EUC-KR (Korean)EUC-KR (Korean)
Western/USWestern/US
Shift JIS (Japanese)Western/US
EUC-KR (Korean)Western/US
User guide 27
Media Operations overview28
2 Installing and licensing
Installing Media Operations
This chapter tells you how to install the following Media Operations components
manually from the installation DVD or CD:
• Media Operations Server
• XML Gateway
• Media Operations Manager (optional)
Prerequisites
• Minimum requirements for the Media Operations Server: 500 MHz Pentium III
CPU (or above), 256 MB RAM, and 500 MB free disk capacity. A dual processor
machine is highly recommended. Installation checks that sufficient disk space is
available.
• The unlicensed version of the product is a fully functional demo version (see
“Licensing Media Operations” on page 38). The administrator installs license
keys after the product is installed.
• It is recommended to install Media Operations Server onto a tape backup product
client, as it provides a tape backup mechanism for the Media Operations Server
data.
• Media Operations Server installation includes a built-in web server that provides
the web-based Media Operations GUI. The server installation package detects
any existing web server on the system, and warns you that another port (3612)
will be used for Media Operations Web Server (so that it can co-exist with the
existing web server).
• To install the Media Operations Server successfully, you need a local printer. If
no local printer is connected to your system, configure a local printer in your
operating system, even if the printer is not attached.
• Media Operations Clients and Servers in languages that use Western European
character sets (such as ISO extended ASCII) can communicate without issues.
Media Operations Clients and Servers in languages that use double-byte character
User guide 29
sets (only SJIS and EUC-KR are supported) can communicate successfully only
with another Media Operations installation using that character set. This means
Japanese clients must link to Japanese servers, Korean to Korean, and so on. See
the HP Data Protector Media Operations product announcements, software notes,
and references for more information.
• When installing Media Operations in a double-byte language environment, the
following screen gives you an option to cancel or re-index. Click Re-index within
30 seconds to avoid timing out.
Figure 4 Indexes
.
Installing Media Operations Server
NOTE:
Media Operations server is not supported in a Windows cluster environment.
If a Backup Manager is installed on a cluster environment, while adding this Backup
Manager in Media Operations, you must specify the virtual name of the cluster as
the Backup Manager name.
To install the Media Operations Server:
1. Insert the installation DVD or CD and run setup.exe from the server directory.
2. Click Next.
3. Read the license agreement and click Yes to accept it.
4. Enter the destination for the files. The default location is C:\Hewlett-Packard\
DataMgt\MediaOps. To install to a different location, click Browse to select
the location. Click Next.
Note: Media Operations Server database files are located in the same destination
directory as the Media Operations Server. Because database files can grow to
a large size, select a destination location for the Media Operations Server that
can accommodate this growth.
Installing and licensing30
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