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Intended audience
This document is for the person who installs, administers, and troubleshoots HP Data Center Environmental Edge systems. HP assumes you are
qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
System requirements .................................................................................................................................. 5
Data View window ........................................................................................................................ 12
Global Information panel ................................................................................................................ 12
System status................................................................................................................................. 13
Changing the appearance of columns ........................................................................................................ 13
Sorting the data in a column ........................................................................................................... 13
Resizing the width of a column ........................................................................................................ 13
Relocating a column ...................................................................................................................... 13
Hiding a column ............................................................................................................................ 14
Printing data ........................................................................................................................................... 14
Resizing the Data View window ................................................................................................................ 14
Closing the Data View window ................................................................................................................. 14
Data center views .................................................................................................................................... 15
PUE tab .................................................................................................................................................. 15
Accessing the PUE tab .................................................................................................................... 16
Viewing data center PUE information ............................................................................................... 16
Accessing the wireless sensor network .............................................................................................. 53
Menu bar actions ........................................................................................................................ 55
Menu bar options .................................................................................................................................... 55
Reports menu .......................................................................................................................................... 56
Creating a report .......................................................................................................................... 56
Alerts menu ............................................................................................................................................ 68
Viewing global active alerts ............................................................................................................ 69
Viewing global alert history ............................................................................................................ 69
Defining a new alert ...................................................................................................................... 70
Administration menu ................................................................................................................................ 82
Creating user accounts ................................................................................................................... 83
User accounts ............................................................................................................................... 84
Viewing the system log ................................................................................................................... 87
My Account menu ................................................................................................................................... 96
Changing your password ............................................................................................................... 96
Changing your preferences ............................................................................................................. 97
Help menu ........................................................................................................................................... 100
Accessing the user guide .............................................................................................................. 100
Viewing version information .......................................................................................................... 100
System backup ...................................................................................................................................... 104
System restore ....................................................................................................................................... 105
HP Insight Environmental software troubleshooting ..................................................................................... 106
Before you contact HP ............................................................................................................................ 108
HP contact information ........................................................................................................................... 108
Acronyms and abbreviations ...................................................................................................... 109
Index ....................................................................................................................................... 111
Contents 4
Overview
About HP Insight Environmental Observer
The HP Insight Environmental Observer is a web-based application that provides visualization of data
center environmental and power data including:
• Rack and/or equipment cabinets temperature and relative humidity
• CRAH/CRAC temperature and relative humidity
• Differential subfloor air pressure
• Chilled water energy values
• Electric power and current values
Users can create customized alerts based on the monitored sensor points.
Observer can monitor a single data center or multiple data centers with a single software installation.
Components
The HP Insight Environmental software includes the following components:
• HP Insight Environmental Application Server
• HP Insight Environmental Observer Console—Visualization and monitoring application
• MySQL Database—Data storage
• HP Insight Environmental Imaging Server—Environmental images created from sensor data
• HP Insight Environmental Device Manager—Subsystem of Observer that provides interfaces to the
managed sensor and data devices
For more information on using HP Insight Environmental software components and its components, see the
HP Insight Environmental Software Installation Guide.
System requirements
Before you install Observer software and related components, the following minimum specifications must
be met.
Hardware requirements
Hardware Requirements
Processor Quad-core processor (Inte®l or AMD®)
Memory 8 GB RAM
Disk space 750 GB (hot swap RAID 1 preferred) with battery-
Overview 5
Hardware Requirements
backed caching
Power supply Redundant power (2)
Connectivity Gigabit Ethernet adapter (2)
Software requirements
Software Requirements
Operating system Windows Server® 2008 R2 Standard (64 bit)
Windows Server® 2003 R2 Standard Edition (64 bit)
Windows Server® 2008 Enterprise (32 bit)
Windows Server® 2003 R2 Enterprise Edition (32 bit)
Required software Adobe® Reader
User privileges User with full administrator privileges configured for
To install Observer, see the HP Insight Environmental Installation Guide. To access Observer:
1. Launch any supported browser applications.
2. Obtain the server name or IP address and port from the system administrator who configured the
system. The default port is 8080 for non-secure access and 443 for secure access. If you are
accessing Observer from the server where it is installed, substitute localhost for the server name.
3. Browse to one of the following standard non-secure web addresses:
o http://[server name]:[port]/HPIEO, where [server name] is the name of the server and [port] is
the name of the port
o http://[server IP address]:[port]/HPIEO, where [server IP address] is the server IP address and
[port] is the name of the port
o http://localhost:8080/HPIEO when using the server on which Observer is installed.
To set up a secure access using SSL, see Secure web access (on page 7). If you encounter an issue
accessing the web address, contact the system administrator.
The application splash screen appears. If the login screen does not appear within a few seconds,
press Enter, or select Click to enter on the splash screen.
Overview 6
4.
Enter a valid username and password in the login window to authenticate the application.
If the authentication is unsuccessful, a message appears, indicating that the login attempt failed.
If the authentication is successful, access is granted, and the HP Insight Environmental Observer console
window appears. A welcome message and instructions for selecting a data center or zone to view and
manage appear.
If you have logged in previously, the window displays an updated view for the data center or zone that
was selected before logging out.
Functionality is accessible or restricted depending on the user role. For more information, see User
accounts (on page 84).
Secure web access
An SSL certificate is required before you can configure the Observer to use a secure web access. Selfcertified or third-party certifications are supported. For more information, see Security options (on page
92).
Overview 7
HP Insight Environmental Observer console
interface
Interface components
Callout Component Description
1 Menu bar Includes the main task
tabs for the portal.
2 Global information Contains all active alerts
and warnings for all
data centers installed.
3 System status Contains the status of all
installed components.
4 Navigation panel Contains the sensors in
each location configured
at installation by data
center and zone. HP
Insight Environmental
Observer console
displays information
based on additional
user input.
5 Data view window Contains summary and
detailed information
about base stations,
racks, and
CRAH/CRACs.
HP Insight Environmental Observer console interface 8
Callout Component Description
•
6 View menu bar Includes tabs for viewing
options.
Menu bars
HP Insight Environmental Observer has the following user types:
• Administrator
• Power user
• Standard user
Each user type has a different view that correlates with the functions allowed for that user role. The
primary differences appear in the menu bars.
Administrator menu bar
Power and Standard user menu bar
Navigation panel
The Navigation panel appears to the left of the HP Insight Environmental window. The panel displays a
hierarchical list of the data centers and zones configured at installation.
To choose a data center or zone, select an icon or its corresponding text label.
Icon Description
Data Center The icon and text label represent the data center the user can view.
When the icon and label are red, active alerts are in at least one zone in the
HP Insight Environmental Observer console interface 9
Icon Description
•
•
•
data center.
When the icon and label are yellow, warnings are in at least one zone in the
data center.
Data centers are configured at installation.
Zone The icon and text label represent the zone the user can view.
When the icon and label are red, active alerts are in that zone. When the icon and label are yellow, warnings are in that zone.
Zones are configured at installation.
To navigate directly to the Alerts menu, right-click the data center or zone, and select Show alerts. For
more information on alerts, see Alerts menu (on page 68).
The content of the Data View window changes to correspond to the data center and zone selected on the
Navigation panel.
When you log out, the application saves the state of the Navigation panel. The next time you log in, the
Setting permissions
Observer displays that information in the Data View window.
NOTE: Administrators automatically have permission to view all data centers and zones.
As users are added to the system, an administrator must set each standard user's permissions to enable
the user to access monitored data centers and their corresponding zones. The following permission
options are available:
• Data center level only—Provides a high-level view of the monitored data center.
• Data center and corresponding zones—Provides more details of the monitored components within
the data center. For a user to have permission to view a zone, the user must have permission to view
the data center where the zone is located.
Setting the permissions by individual user is the most secure option. However, an administrator can give
every user permission to view a data center or zone, avoiding the requirement to add each new user's
permissions, by adding Everyone.
To set user permissions:
HP Insight Environmental Observer console interface 10
1.
In the Navigation panel, right-click on the data center or zone, and select Permissions.
The Permissions window for the selected data center or zone appears, showing a current list of all
users with access to the selected data center or zone.
2.To give a user permissions to the zone, select Add. The Select Users window appears.
HP Insight Environmental Observer console interface 11
o
To give an individual user permission to the data center or zone, highlight the user and select
OK, or select Cancel to close without saving.
o To give all users permission to the data center or zone, highlight Everyone and select OK, or
select Cancel to close without saving.
3. To revoke a user's permissions to the data center or zone, highlight the user, and select Remove.
4. After setting the user permissions, select Done to save the changes and close, or select Cancel to
close without saving the changes.
Data View window
The Data View window is the area of the HP Insight Environmental Observer portal that displays detailed
information, which might include the following tabs:
• Overview
• Metrics
• Imaging
• Active Alerts
• Alert History
• Base Stations
• Pressure Objects
• Racks
• CRAH/CRAC
• Power Meters
Which tab appears is determined by the following:
• The data center or zone that you selected on the Navigation panel
• The menu option that you select
• The tab that you select
Multiple windows might appear simultaneously. However, if more than one window is open, then the
windows overlap completely. Close the visible window to view the window beneath it.
The Data View window can appears on tabbed pages or columns, depending on the view. Click a tab to
go to that page. You can perform operations directly within the columns.
Global Information panel
The Global Information panel appears to the left of the HP Insight Environmental Observer window. It
displays all alerts and warnings for all of the monitored data centers.
HP Insight Environmental Observer console interface 12
System status
The System Status panel appears to the left of the HP Insight Environmental window. It displays the
following information:
• Date and time
• IP address of the Edge server
• Status of main components
Changing the appearance of columns
There are several ways to change the appearance of the columns in the Data View window:
• Sort the data in the columns (from top to bottom or bottom to top)
• Resize the width of columns
• Relocate the columns to reorder them
Sorting the data in a column
• Hide or show one or more columns
1. Click once in the column heading.
A down arrow appears that indicates that entries are sorted from top to bottom.
2. Click the column heading a second time. An up arrow appears that indicates that the entries are
sorted from bottom to top.
Every time you sort the data in one column, the order of data in other columns changes to
correspond appropriately.
Resizing the width of a column
1. Position the mouse pointer over the headings between that column and the adjacent column until the
pointer becomes a double-headed arrow.
2. Drag the arrow to the left or right until the column is the correct width.
The adjacent column moves but is not resized.
Relocating a column
1. Position the mouse pointer over the heading of the column until the hand pointer appears.
2. Drag the heading to the left or right, and release the mouse button when the moving column appears
over the columns between which you want to relocate it.
HP Insight Environmental Observer console interface 13
3.
The other columns shift to accommodate the new column.
Hiding a column
1. Position the mouse pointer over the Plus button (+), above the vertical scroll bar at the right of the
page, until the hand pointer appears.
2. Click the mouse to display a panel with checkboxes for the columns on the page. Check marks
appear for columns that are showing.
3. Choose one of the following options:
o To hide a column, click inside the checkbox to remove the check mark.
o To show a column, click inside the checkbox to display a check mark.
The application shows or hides the columns accordingly.
Printing data
1. Right-click anywhere inside the Tabular rows of data.
2. Select Print table.
Resizing the Data View window
To resize the Data View window, select Maximize/Restore at the upper right corner of the window
To manually resize the Data View window and resize the Navigation panel accordingly:
1. Position the mouse pointer over the middle of the leftmost border of the Data View window until the
hand pointer appears.
2. Drag the border to the left or right, and release the mouse button when the window and panel are
resized as required.
Closing the Data View window
To close a particular Data View window, select Close at the upper right corner of the window.
To close all Data View windows, select Window, and then select Close all.
To begin using the application again, select an icon on the Navigation panel. A view of the selected area
opens on a corresponding Overview tab.
HP Insight Environmental Observer console interface 14
Views
Data center views
In the Data View window, users have several different ways to view general and detailed data relating to
sensors, including real-time and historical data. Administrators can perform additional operations.
The HP Insight Environmental Observer provides all users with several different ways to view both highlevel and detailed data relating to all sensors, including real-time data and historical data, in the Data
View window. Administrators have privileges to perform a few additional operations.
The data center views include:
•PUE View—(Optional) Data center metrics that show current and past power consumption based on
cooling, IT loads, general building lighting, and power loss. This view is only visible if PUE options
are configured.
•Overview—Also known as a floor plan, the virtual map of sensor distribution at either data center or
zone level.
•Pre-Defined Metrics View—Data center metrics that are not sensor data, but use the data collected to
provide visibility of the efficiency of the various aspects of the data center.
•Imaging View—Static or animated images of live and historical sensor reading for either data center
or zone level, overlaid on the Overview tab.
• Active Alerts—A list of active alerts that have not been cleared automatically or manually.
• Alert History—A list of all alerts, including cleared alerts and active alerts.
• Wireless Sensor Network—The communication routes and status information for all wireless devices
installed in the network.
• PDU—A list of all PDUs installed in that zone, and their associated power data.
• BCMS—(Optional) A list of all BCMS devices installed in that data center, and their associated
current, power, and power factor data for each monitored electrical panel.
Within each view, actions performed by the user affect what Observer displays.
PUE tab
The PUE view is an optional view that only displays if energy meters are installed and PUE options are
configured. The view only exists at a data center level, and cannot be viewed from the individual zones.
Power consumption is divided into many categories, such as cooling power, IT power, general lighting,
and power loss through transformers.
Views 15
The PUE tab displays power consumption data, gathered from optional energy meters installed in the data
center, in real-time charts and graphs. Collecting PUE data is useful in monitoring power usage and loss,
and determining an ideal power consumption environment.
Accessing the PUE tab
1. From the Navigation panel, select the data center you want to display.
2. Select the PUE tab. The PUE view appears.
Viewing data center PUE information
The PUE page has five sections:
• Power consumption allocation—A pie chart that displays how much power, in percentages, is used
by different components of the data center.
• Metric definitions—Values of the metrics that appear.
o PUE—The closer the number is to 1, the more efficient the data center power.
o DCiE—The equivalent of a PUE value. The closer the number is to 1, the more efficient the data
center power.
Views 16
o
DCE—The ratio of IT power over cooling power. The higher the value, the more efficient the data
center power.
Hover the mouse over the metric to display the metric definition.
• IT and cooling power utilization—Values of the IT and cooling power utilization.
o Actual—Actual measurement of power consumption.
o Design—Power capacity limit for the metric.
o Utilization—Percentage of actual consumption, compared to design capacity.
• Power consumption continuous plotting (kW and PUE)—Graphs that continuously plot data and track
historical data.
Adjusting chart and graph options
The charts and graphs plot data continuously as information registers with the system.
Views 17
To adjust the information that appears:
1. Right-click inside the chart.
2. Select an option to adjust the view of the chart:
o Chart Options—Displays options for adjusting the time interval and legend visibility.
o Zoom Chart In—Displays a shorter time span on the chart.
o Zoom Chart Out—Displays a greater time span on the chart.
o Print Chart—Displays options for printing the current chart.
To view data at a specific time, move the mouse over the chart plot.
Views 18
To adjust the axis line, see The base station toolbar (on page 26).
Overview tab
The Observer provides an Overview, or floor plan, of the selected data center. This view is a virtual map
that shows a layout of the zones within a data center, including the CRAHs/CRACs, racks, base stations,
and pressure objects in a zone, and provides access to the corresponding data.
The Overview tab preserves, to scale, the spatial distribution of objects in each zone within each data
Accessing the Overview tab
center.
1. From the Navigation panel, select the data center or zone you want to display.
2. Select the Overview tab, which is the default tab.
The Overview for the selected data center or zone appears. The page displays highlighted areas
corresponding to the physical area covered for each zone in the selected data center.
The following is a data center example.
Views 19
The following is a zone example.
By default, the Overview tab displays a solid color background. However, a customized Overview layout
image is configured during installation, providing a spatially accurate site-specific rendering of the layout.
For more information on configuring the background image, see the HP Insight Environmental Configurator User Guide.
Viewing data center Overview information
On the data center Overview tab, all users can view the layout of all zones in the data center selected on
the Navigation panel and some configuration information about each zone.
Each data center zone is represented by a status icon. The color of the icon indicates the zone status.
Zone color Description
Green Zone has no active alerts. Status is good.
Red Zone has one or more triggered alerts.
Yellow Zone has one or more triggered warnings.
Views 20
Hovering over any zone icon highlights the entire zone area, and opens a new window that contains
configuration information, including the name and description of the zone.
Viewing zone Overview information
On the Overview tab, you can view the layout and details for base stations, racks, pressure objects, and
CRAH/CRACs in the zone selected on the Navigation panel. For any selected object, you can view
configuration information, real-time data, or historical data.
Callout Description
1 Virtual map of the selected zone. Icons represent CRAH/CRACs, racks, and base stations. You
can access configuration information, real-time data, and historical data for those objects from this
view.
2 Show/Hide and Filter Visible Objects buttons. These buttons enable you to determine what
appears in the window or refresh the data.
3 A moveable and dismissible legend. The panel provides a key to the icons that appear in the zone
Overview and enables you to zoom in or out to change the view level.
4 A zoom slider that enables you to enlarge and shrink the Overview image. The slider also enables
Views 21
Callout Description
you to change the details that appear.
5 The Refresh button enables you to refresh the view at any time to show current and updated
information.
The zone Overview controls
These controls consist of a row of buttons at the upper right corner of the zone Overview tab which
provides the user with additional ways to change the appearance of items on this page and a quick way
to navigate.
Button Icon Description
Show/Hide Legend
Filter Visible
Objects
Change Zoom Level
Show/Hide Locater
View
The zone Overview legend
The Legend window provides an explanation about all the icons that appear in the zone Overview.
The color of the icons that appear in the zone Overview also relay the device status:
Enables the user to either show or hide the
Legend window
Enables the user to either show or hide any
object type (base station, CRAH/CRAC,
rack, or power meter) in the zone Overview
Enables the user to zoom in to detailed
areas of the Overview or zoom out to see
the entire Overview
Enables the user to locate the smaller area
they are viewing within a large data center.
• Green—The device does not have any active alerts associated to it.
• Yellow—The device is either not communicating or it has an invalid configuration.
• Red—The device has active alerts.
Filtering visible objects
1.In the upper right corner of the zone Overview, select the Filter Visible Objects icon.
Views 22
The Object Filter window appears.
2. Select all items you want to display.
3. Clear all items you want to hide.
4. Select OK to save and close.
Locator view
The Locator View is helpful when you have a large data center. It enables you to:
• See which portion of the large data center is visible.
• Zoom into a smaller area within the large data center project.
• Quickly and easily move from one portion of the room to another.
If you show the Locator View, a red rectangle outlines the specific small area you are viewing. You can
drag the rectangle to view a different area.
Views 23
To show the Locator View, select the Show/Hide Locator View icon at the top right of the interface.
Viewing configuration details for individual components
Rolling the mouse over any icon displays a new window containing configuration information for that
object.
For base stations and racks, the configuration information specifies:
• The name of the base station or rack
• Temperature and humidity data
• Alerts (if any)
For CRAH/CRACs, the configuration information specifies:
• The name of the CRAH/CRAC
• Temperature data
• Alerts (if any)
For Pressure base stations, the configuration information specifies:
• The name of the pressure base station
Views 24
• Pressure data
• Alerts (if any)
For Power Meters, the configuration information specifies:
• The name of the power meter
• Voltage data
• Current data
• Power data
• Alerts (if any)
Viewing data values
The Observer enables you to view real-time data values for all base stations, racks, pressure objects,
CRAH/CRACs, and supported power meters. The data values shown are current readings for all sensors
associated with a particular object.
To make viewing the values easier, you can show one type of object icon at a time on the Overview tab.
For more information about filtering objects, see Filtering visible objects (on page 22).
To keep multiple data values visible:
1. Click a sensor icon. The data values window remains open.
2. Continue clicking additional sensor icons to keep multiple data value windows open simultaneously.
NOTE: If you have multiple configuration details open, the most recently clicked sensor moves
to the front.
Views 25
3. To briefly the display the data values for objects, move the mouse over other object icons without
clicking.
The title bar of each window bears the name of the base station, rack, or CRAH/CRAC to which the
values are associated, and a date and time stamp appears in the window title. While a data value
window remains open, you can use the mouse to drag it away from and back to the object icon of origin
as needed to adjust the view of other icons and data on the page.
The base station toolbar
The base station toolbar displays real-time and historical data for sensor readings at the selected base
station.
The following table describes the icons on the toolbar.
Sensor object Icon Description
Base station Pending alert An alert is pending on this base station
Base station Temperature The temperature in degrees Fahrenheit or Celsius recorded by
Base station Humidity The relative humidity as a percentage recorded by the sensor
Base station Pressure differential The differential pressure, typically for a subfloor plenum, across
the sensor for the corresponding base station
for this base station
the pressure sensor base station in either inches or Pascals
Views 26
Sensor object Icon Description
Base station Historical chart A chart that displays historical data for the base station
Rack Cold side sensor value The temperature and dew point recorded by the sensors at the
front of the rack
Rack Hot side sensor value The temperature and dew point recorded by the sensors at the
rear of the rack
Rack Calculated values The humidity and reference temperature of the rack
Rack Historical chart A chart that displays historical data for the rack
CRAH/CRAC Supply temperature The temperature recorded by the sensor monitoring the air
supply leaving the CRAH/CRAC
CRAH/CRAC Return temperature The temperature recorded by the sensor monitoring the air
supply returning to the CRAH/CRAC
CRAH/CRAC Historical chart A chart that displays historical data for the CRAH/CRAC
Only icons that apply to the selected base station appear. For example, if an alert is active on the
selected base station a Pending alert on appears on the toolbar. Selecting this icon displays the Active
Alerts tab. For more information about active alerts, see Active Alerts tab (on page 51).
NOTE: Before you can delete a base station, you must disassociate any alerts associated with
the base station. To do this, you must use the HP Insight Environmental Configurator software.
Meters with no color bands indicate that there are no existing ASHRAE recommended ranges for those
readings. Base station meters have no color bands. Only rack and CRAC/CRAH object gauges have
color bands, explained by the coloring legend.
Views 27
Select Graph to display a chart showing recent history for each sensor associated with the selected base
station.
To display the chart for each sensor, use the scroll bar to the right of the window.
To adjust the chart axis lines:
1. Right-click the axis line.
Views 28
2.
•
•
•
•
Select Format Axis. The Format Axis window appears.
3. Either manually adjust the axis scale or select the Auto Recalculate box.
4. Select OK to save and close, or select Cancel to close without saving.
To print the chart, right-click the chart, and select Print. The chart prints to your default printer.
Detecting disconnected sensors
NOTE: If the base station is attempting to communicate with the gateway, the base station
If external sensors have become disconnected from a sensor object, the following indicators appear.
Icon Status and meaning Location
status might appear green, though the external sensors are disconnected.
Normal—The device
sensors are in normal
operating mode.
Warning—The device
sensors are disconnected or
are not communicating.
The zone in the Navigation
panel
The icon on the Overview
tab
The zone in the Navigation
panel
The icon on the Overview
tab
Views 29
Icon Status and meaning Location
•
•
•
Critical—The device sensors
are reporting data values in
critical range.
The zone in the Navigation
panel
The icon on the Overview
tab
The object data value
window
If you notice a disconnected sensor indicated in any location, notify an administrator immediately.
Detecting sensors that require maintenance
Many external sensors require periodic maintenance in accordance with manufacturer guidelines.
If a sensor is disconnected or requires maintenance, a yellow ! appears in the following locations:
• The object data value window
• The zone in the Navigation panel
• The icon on the Overview tab
If you notice a sensor indicates required maintenance in any location, notify an administrator
immediately.
Imaging tab
The Imaging tab provides the following options for viewing zone information:
• Static—A color-coded map of each zone in the data center that depicts the current temperature,
humidity, or air pressure distribution
• Animated—The distribution map that depicts the changes of the specified sensors as a sequenced
flow within a specified date range
Accessing the Imaging tab
1. From the Navigation panel, select the data center or zone you want to display.
Views 30
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