HP D9L20A Install Guide

HP JetAdvantage Connect Print Server

Install Guide

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eproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under

the copyright laws.

he information contained herein is subject to change without notice.

he only warranties for HP products and services are set forth in the express warranty statements

T accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Product Number: HPJETADVCONNECT

c05112056

Edition: 1, 5/2016

Table of Contents

1. Introduction ...................................................................................................1

1.1

Server Requirements ................................................................................1

1.2

Firewall Requirements ..............................................................................1

1.3

Certificate Needs of the Print Server ........................................................1

1.4

HP AC Prerequisites Steps Needed: ..........................................................1

2. HP JetAdvantage Connect Print Server Setup .................................................5

3. Validate the HP JetAdvantage Connect Print Server Setup .............................8

3.1

Common server setup failure cases (and the possible reason why). ....... 11

4. Pull-Printing to HP AC from an iOS Device .................................................... 12

5. Enabling Print Policy using HP AC rules. ....................................................... 13

6. Enabling Print Policy using XML File entries. ................................................ 14

1. Introduction

The HP JetAdvantage Connect Print Server (or simply the Print Server) provides a front end to HP AC, which then exposes Pull-Printing functionality to mobile devices. When printing from a mobile device using the HP JetAdvantage Connect system, the Print Server appears in the user’s list of available printers. After printing to this location, users can then release their print job at any HP AC enabled printer connected to HP AC.

1.1 Server Requirements

The HP JetAdvantage Connect Print Server software is to be installed on a server that resides within the same domain as the HP AC Server.

Server Requirements:

• Windows Server 2012 R2

1.2 Firewall Requirements

It is required that firewalls do not block traffic on port 631, as this port is used for IPPS communications between clients and the HP JetAdvantage Connect Print Server. Port 80 should also be left open.

1.3 Certificate Needs of the Print Server

The Print Server utilizes SSL (SSL3/TLS1.2 protocols) when communicating with mobile devices via HTTPS, and thus requires that a Server Certificate be installed as part of the Print Server setup process. This certificate can be a self-signed certificate, or one issued by a certification authority. If you do not wish to use a self-signed certificate, you must obtain a properly issued certificate before setting up the Print Server. The certificate for the Print Server must be created as follows:

• Common Name (CN) must be set to: <print server computer name>.<domain name>

• Certificate Issued to: <print server computer name>.<domain name>

• Cryptographic service provider: Microsoft RSA SChannel

• Key Size: 2048 bits (or higher) using a SHA-256 hash.

• Available to be imported in .pfx format. The password must be available in order to be used.

During the Print Server setup, you will be prompted with the option to either import your certificate (and enter the password) for this server, or to generate a self-signed certificate.

Please note: Client Certificates are not supported.

1.4 HP AC Prerequisites Steps Needed:

The following prerequisites are required to be in place before starting the Print Server setup:

1. HP AC Setup on a server. a. Make note of the “Full computer name of the HP AC server (Computer name and

domain name or “Fully Qualified” computer name). You will need this during Print

Server setup.

2. Utilize a “Shared” print queue for HP AC. a. Make note of the shared print queue name. You will need that during Print Server

setup.

b. Also make note of the port name.

The screen shot below shows an HP AC print queue (on the HP AC server), as well as its “Share name”.

The screen shot below shows the port name for the HP AC print queue (hpac15_ent).

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