HP (Hewlett-Packard) D8C12UTABA User Manual
Notebook
User Guide
© Copyright 2012 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Centrino
are trademarks of Intel Corporation in the
U.S. and other countries. AMD is a
trademark of Advanced Micro Devices, Inc.
SD Logo is a trademark of its proprietor.
Inc. Microsoft and Windows are U.S.
registered trademarks of Microsoft
Corporation.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: September 2012
Document Part Number: 702218-001
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
To obtain the latest information in this
guide, contact support. For U.S. support, go
http://www.hp.com/go/contactHP. For
to
worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Welcome .......................................................................................................................................................... 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ..................................................................................................................... 4
Top ....................................................................................................................................................... 4
TouchPad ............................................................................................................................ 4
Lights ................................................................................................................................... 5
Buttons, speakers, and fingerprint reader (select models only) ........................................... 7
Keys ................................................................................................................................... 10
Front ................................................................................................................................................... 12
Right ................................................................................................................................................... 13
Left ..................................................................................................................................................... 15
Display ................................................................................................................................................ 17
Bottom ................................................................................................................................................ 19
Identifying the bottom parts of the computer ...................................................................................... 20
3 Connecting to a network .............................................................................................................................. 22
Connecting to a wireless network ....................................................................................................... 22
Using the wireless controls ................................................................................................ 22
Using the wireless button .................................................................................. 22
Using operating system controls ....................................................................... 23
Using a WLAN ................................................................................................................... 23
Using an Internet service provider .................................................................... 23
Setting up a WLAN ............................................................................................ 24
Configuring a wireless router ............................................................................ 24
Protecting your WLAN ....................................................................................... 24
Connecting to a WLAN ...................................................................................... 25
Using GPS (select models only) ........................................................................................ 25
Using Bluetooth wireless devices ...................................................................................... 26
Connecting to a wired network ........................................................................................................... 27
Connecting to a local area network (LAN) ......................................................................... 27
v
4 Pointing devices and keyboard ................................................................................................................... 28
Using pointing devices ....................................................................................................................... 28
Setting pointing device preferences ................................................................................... 28
Using the TouchPad .......................................................................................................... 28
Turning the TouchPad off and on ...................................................................... 29
Navigating ......................................................................................................... 29
Selecting ........................................................................................................... 29
Using Touch gestures ....................................................................................... 29
Tapping ............................................................................................. 30
Scrolling ............................................................................................ 31
Pinching/Zooming ............................................................................. 31
Using the keyboard ............................................................................................................................ 32
Identifying the hot keys ...................................................................................................... 32
Using keypads ................................................................................................................... 33
Using the embedded numeric keypad (select models only) .............................. 33
Turning the embedded numeric keypad on and off .......................... 34
Switching key functions on the embedded numeric keypad ............. 34
Using the integrated numeric keypad (select models only) ............................... 34
Using an optional external numeric keypad ...................................................... 35
5 Multimedia ..................................................................................................................................................... 36
Using the media activity controls ........................................................................................................ 36
Audio .................................................................................................................................................. 36
Adjusting the volume ......................................................................................................... 37
Checking audio functions on the computer ........................................................................ 37
Webcam (select models only) ............................................................................................................ 38
Video .................................................................................................................................................. 38
VGA ................................................................................................................................... 38
HDMI (select models only) ................................................................................................. 39
Configuring audio for HDMI ............................................................................................... 39
Intel Wireless Display (select models only) ....................................................................... 40
6 Power management ...................................................................................................................................... 41
Shutting down the computer ............................................................................................................... 41
Setting power options ......................................................................................................................... 42
Using power-saving states ................................................................................................. 42
Initiating and exiting Sleep ................................................................................ 42
Enabling and exiting user-Initiated Hibernation ................................................................. 42
Setting password protection on wakeup ............................................................................ 43
Using the power meter ....................................................................................................... 43
vi
Using the power meter and power settings ....................................................................... 43
Using battery power ........................................................................................................................... 44
Finding additional battery information ................................................................................ 44
Using Battery Check .......................................................................................................... 45
Displaying the remaining battery charge ........................................................................... 45
Maximizing battery discharge time .................................................................................... 45
Managing low battery levels .............................................................................................. 45
Identifying low battery levels ............................................................................. 45
Resolving a low battery level ............................................................................. 46
Resolving a low battery level when external power is available ....... 46
Resolving a low battery level when no power source is available .... 46
Inserting or removing the battery ....................................................................................... 46
Inserting a battery ............................................................................................. 46
Removing a battery ........................................................................................... 47
Conserving battery power .................................................................................................. 47
Storing a user-replaceable battery (select models only) .................................................... 48
Disposing of a user-replaceable battery (select models only) ........................................... 48
Replacing a user-replaceable battery (select models only) ............................................... 48
Using external AC power .................................................................................................................... 48
Testing an AC adapter ....................................................................................................... 49
Switchable graphics/dual graphics (select models only) .................................................................... 50
Using switchable graphics (select models only) ................................................................ 50
Using dual graphics (select models only) .......................................................................... 51
7 External cards and devices .......................................................................................................................... 52
Using Media Card Reader cards (select models only) ....................................................................... 52
Inserting a digital card ........................................................................................................ 52
Removing a digital card ..................................................................................................... 53
Using a USB device ........................................................................................................................... 53
Connecting a USB device .................................................................................................. 54
Removing a USB device .................................................................................................... 54
Using optional external devices .......................................................................................................... 55
Using optional external drives ............................................................................................ 55
8 Drives ............................................................................................................................................................. 56
Handling drives ................................................................................................................................... 56
Using hard drives ............................................................................................................................... 57
Using the optional security screw ...................................................................................... 57
Removing or replacing the service door ............................................................................ 58
Removing the service door ............................................................................... 58
Replacing the service door ................................................................................ 58
vii
Replacing or upgrading the hard drive ............................................................................... 59
Removing the hard drive ................................................................................... 59
Installing a hard drive ........................................................................................ 61
Improving hard drive performance ..................................................................................... 63
Using Disk Defragmenter .................................................................................. 63
Using Disk Cleanup ........................................................................................... 63
Using HP 3D DriveGuard (select models only) .................................................................. 64
Identifying HP 3D DriveGuard status ................................................................ 64
Managing power with a parked hard drive ........................................................ 64
Using HP 3D DriveGuard software ................................................................... 65
Using optical drives (select models only) ........................................................................................... 65
Identifying the installed optical drive .................................................................................. 65
Inserting an optical disc ..................................................................................................... 65
Tray-load ........................................................................................................... 65
Removing an optical disc ................................................................................................... 67
Tray-load ........................................................................................................... 67
When the disc tray opens normally .................................................. 67
When the disc tray fails to open normally ......................................... 68
Sharing optical drives ........................................................................................................ 69
9 Security .......................................................................................................................................................... 70
Protecting the computer ..................................................................................................................... 70
Using passwords ................................................................................................................................ 71
Setting passwords in Windows .......................................................................................... 72
Setting passwords in Computer Setup .............................................................................. 73
Managing a BIOS administrator password ........................................................................ 74
Entering a BIOS administrator password .......................................................... 75
Managing a Computer Setup DriveLock password ........................................................... 75
Setting a DriveLock password ........................................................................... 76
Entering a DriveLock password ........................................................................ 77
Changing a DriveLock password ...................................................................... 77
Removing DriveLock protection ........................................................................ 77
Using Computer Setup Automatic DriveLock .................................................................... 78
Entering an Automatic DriveLock password ..................................................... 78
Removing Automatic DriveLock protection ....................................................... 78
Using antivirus software ..................................................................................................................... 79
Using firewall software ....................................................................................................................... 79
Installing critical security updates ....................................................................................................... 80
Using HP ProtectTools Security Manager (select models only) ......................................................... 80
Installing an optional security cable .................................................................................................... 80
Using the fingerprint reader (select models only) ............................................................................... 81
viii
Locating the fingerprint reader ........................................................................................... 81
10 Maintenance ................................................................................................................................................ 82
Adding or replacing memory modules ................................................................................................ 82
Cleaning your computer ..................................................................................................................... 84
Cleaning products .............................................................................................................. 84
Cleaning procedures .......................................................................................................... 85
Cleaning the display .......................................................................................... 85
Cleaning the sides and cover ............................................................................ 85
Cleaning the TouchPad and keyboard .............................................................. 85
Updating programs and drivers .......................................................................................................... 86
Using SoftPaq Download Manager .................................................................................................... 87
11 Backup and recovery .................................................................................................................................. 88
Backing up your information ............................................................................................................... 89
Performing a system recovery ............................................................................................................ 89
Using the Windows recovery tools ..................................................................................... 90
Using f11 recovery tools .................................................................................................... 90
Using Windows 8 operating system media (purchased separately) .................................. 91
Using HP Software Setup .................................................................................................. 92
12 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................. 93
Using Computer Setup ....................................................................................................................... 93
Starting Computer Setup ................................................................................................... 93
Navigating and selecting in Computer Setup ..................................................................... 93
Restoring factory settings in Computer Setup ................................................................... 94
Updating the BIOS ............................................................................................................. 95
Determining the BIOS version ........................................................................... 95
Downloading a BIOS update ............................................................................. 95
Using Advanced System Diagnostics ................................................................................................. 96
13 Support ........................................................................................................................................................ 98
Contacting support ............................................................................................................................. 98
Labels ................................................................................................................................................. 99
14 Specifications ............................................................................................................................................ 100
Input power ....................................................................................................................................... 101
Operating environment ..................................................................................................................... 102
Appendix A Traveling with the computer .................................................................................................... 103
ix
Appendix B Troubleshooting ........................................................................................................................ 105
Troubleshooting resources ............................................................................................................... 105
Resolving issues .............................................................................................................................. 105
The computer is unable to start up .................................................................................. 105
The computer screen is blank .......................................................................................... 106
Software is functioning abnormally .................................................................................. 106
The computer is on but not responding ........................................................................... 106
The computer is unusually warm ..................................................................................... 106
An external device is not working .................................................................................... 107
The wireless network connection is not working .............................................................. 107
The optical disc tray does not open for removal of a CD or DVD .................................... 108
The computer does not detect the optical drive ............................................................... 109
A disc does not play ......................................................................................................... 109
A movie is not visible on an external display ................................................................... 109
The process of burning a disc does not begin, or it stops before completion .................. 110
Appendix C Electrostatic discharge ............................................................................................................ 111
Index ................................................................................................................................................................. 112
x
1Welcome
After you set up and register the computer, it is important to take the following steps:
● Connect to the Internet—Set up your wired or wireless network so that you can connect to the
Internet. For more information, see
● Update your antivirus software—Protect your computer from damage caused by viruses. The
software is preinstalled on the computer. For more information, see
on page 79.
Connecting to a network on page 22.
Using antivirus software
Get to know your computer—Learn about your computer features. Refer to
●
your computer on page 4 and Pointing devices and keyboard on page 28 for additional
information.
● Find installed software—Access a list of the software preinstalled on the computer:
From the Start screen, right-click and click the All apps icon in the lower-left corner of the
screen. For details about using the software included with the computer, see the software
manufacturer's instructions, which may be provided with the software or on the manufacturer's
website.
Getting to know
1
Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Setup Instructions poster
Windows 8 Basics guide Overview of using and navigating with Windows® 8.
Help and Support
To access Help and Support, from the Start screen,
type help, and then select Help and Support. For
U.S. support, go to
For worldwide support, go to
country/us/en/ wwcontact_us.html.
Regulatory, Safety, and Environmental Notices
To access this guide, select the HP Support
Assistant app on the Start screen, select My
computer, and then select User guides.
Safety & Comfort Guide
To access this guide, select the HP Support
Assistant app on the Start screen, select My
computer, and then select the User guides or go to
http://www.hp.com/ergo.
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
http://www.hp.com/go/contactHP.
http://welcome.hp.com/
How to set up the computer
●
● Help to identify computer components
● Operating system information
Software, driver, and BIOS updates
●
Troubleshooting tools
●
● How to access support
● Regulatory and safety information
Battery disposal information
●
● Proper workstation setup, posture, health, and work habits
● Electrical and mechanical safety information
HP support telephone numbers
HP website
To obtain the latest information in this guide, contact
support. For U.S. support, go to
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
http://www.hp.com/go/
● Support information
● Ordering parts and finding additional help
Accessories available for the device
●
2 Chapter 1 Welcome
Resources For information about
Limited Warranty*
To access this guide, select the HP Support
Assistant app, select My computer, and then select
User guides, or go to
orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a
printed copy from
● North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
●
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.
http://www.hp.com/go/
http://www.hp.com/go/orderdocuments or write to:
Warranty information
http://www.hp.com/go/
Finding information 3
2 Getting to know your computer
Top
TouchPad
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off.
(2) TouchPad zone Moves the pointer and selects or activates items on the
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
4 Chapter 2 Getting to know your computer
screen.
Lights
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1)
(2) Caps lock light On: Caps lock is on.
(3)
(4)
(5) TouchPad light
Power light
Web browser light ● On: The computer is on.
Wireless light ● White: An integrated wireless device, such as a
On: The computer is on.
●
● Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation. Hibernation
●
is an energy-saving mode that uses the least amount
of power.
Off: The computer is off.
●
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
● Amber: All wireless devices are off.
Amber: The TouchPad is off.
●
● Off: The TouchPad is on.
Top 5
Components Description
(1)
(2) Caps lock light On: Caps lock is on.
(3)
(4)
(5) TouchPad light
Power light ● On: The computer is on.
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation. Hibernation
●
is an energy-saving mode that uses the least amount of
power.
Web browser light
Wireless light
On: The computer is on.
●
● Off: The computer is off.
White: An integrated wireless device, such as a
●
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on
Amber: All wireless devices are off.
●
Amber: The TouchPad is off.
●
● Off: TouchPad is on.
6 Chapter 2 Getting to know your computer
Buttons, speakers, and fingerprint reader (select models only)
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1)
(2) Speakers (2) Produce sound.
Power button
When the computer is off, press the button to turn on
●
the computer.
● When the computer is on, press the button briefly to
initiate Sleep.
● When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
If the computer has stopped responding and Microsoft®
Windows® shutdown procedures are ineffective, press and
hold the power button for at least 5 seconds to turn off the
computer.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
To learn more about your power settings, from the Start
screen, type power options. Click Settings, and then
select Power Options from the options displayed or see
Power management on page 41.
Top 7
Component Description
(3)
(4)
(5) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
Web browser button Opens the default Web browser.
Wireless button Turns the wireless feature on or off but does not establish a
wireless connection.
password logon.
8 Chapter 2 Getting to know your computer
Component Description
(1)
(2) Speakers (2) Produce sound.
(3)
Power button
Web browser button Opens the default Web browser.
When the computer is off, press the button to turn on
●
the computer.
● When the computer is on, press the button briefly to
initiate Sleep.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button down for at least 5 seconds to turn off the
computer.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
To learn more about your power settings, from the Start
screen, type power options. Click Settings, and then
select Power Options from the options display or see
Power management on page 41.
(4)
(5) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
Wireless button Turns the wireless feature on or off but does not establish a
wireless connection.
password logon.
Top 9
Keys
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) esc key Displays system information when pressed in combination
(2) fn key Executes frequently used system functions when pressed in
(3)
(4) Function keys Execute frequently used system functions when pressed in
(5) Embedded numeric keypad keys When the keypad is turned on, it can be used like an
(6)
(7) num lk key Turns the embedded numeric keypad on and off when
Windows logo key Displays the Windows Start screen.
Windows applications key Displays the App bar.
with the fn key.
combination with a function key, the num lk key, the esc
key, or other keys. For more information, see
devices and keyboard on page 28.
combination with the fn key. For more information, see
Pointing devices and keyboard on page 28.
external numeric keypad.
Each key on the keypad performs the function indicated by
the icon in the upper-right corner of the key.
pressed in combination with the fn key.
Pointing
10 Chapter 2 Getting to know your computer
Component Description
(1) esc key Displays system information when pressed in combination
(2) fn key Executes frequently used system functions when pressed
(3)
(4) Function keys Execute frequently used system functions when pressed in
(5)
(6) num lk key Alternates between the navigational and numeric functions
(7) Integrated numeric keypad When num lk has been enabled, it can be used like an
Windows logo key Displays the Windows Start screen.
Windows applications key Displays the App bar.
with the fn key.
in combination with a function key, the num lk key, the esc
key, or other keys. For more information, see
devices and keyboard on page 28.
combination with the fn key. For more information, see
Pointing devices and keyboard on page 28.
on the integrated numeric keypad.
external numeric keypad.
Pointing
Top 11
Front
Component Description
(1)
(2) Media Card Reader Supports the following digital card formats:
(3)
Hard drive light
Audio-out (headphone) jack Produces sound when connected to optional powered
Blinking white: The hard drive is being accessed.
●
● Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
● Memory Stick PRO
Memory Stick PRO Duo (needs an adapter)
●
MultiMediaCard (MMC)
●
● MultiMediaCardplus (MMC+)
Secure Digital (SD) Card
●
Secure Digital High Capacity (SDHC) Card
●
● Secure Digital Extra Capacity (SDXC) Card
stereo speakers, headphones, earbuds, a headset, or
television audio.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices. To access
this guide, select the HP Support Assistant app on the Start
screen, select My computer, and then select the User
guides.
(4)
Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
12 Chapter 2 Getting to know your computer
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
array microphone, or monaural microphone.
Right
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1)
(2)
(3) Optical drive (select models only) Reads and writes (select models only) to an optical disc.
(4) Optical drive light (select models only) ● On: The optical drive is being accessed.
(5) Optical drive eject button (select models
(6) Power connector Connects an AC adapter.
(7)
USB 3.0 port Connects an optional USB device.
USB 2.0 port Connects an optional USB device.
Off: The optical drive is idle.
●
only)
AC adapter/battery light ● Amber: The computer is connected to external power
Releases the optical drive disc tray.
and the battery is charged from 0 to 90 percent.
White: The computer is connected to external power
●
and the battery is charged from 90 to 99 percent.
Blinking amber: A battery that is the only available
●
power source has reached a low battery level. When
the battery reaches a critical battery level, the battery
light begins blinking rapidly.
Off: The battery is fully charged.
●
Right 13
Component Description
(1)
(2) Optical drive (select models only) Reads and writes (select models only) to an optical disc.
(3) Optical drive light (select models only)
(4) Optical drive eject button (select models
USB 2.0 ports (2) Connect optional USB devices.
On: The optical drive is being accessed.
●
● Off: The optical drive is idle.
Releases the optical drive disc tray.
only)
14 Chapter 2 Getting to know your computer
Left
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1)
(2) Vent Enables airflow to cool internal components.
(3)
(4)
(5)
(6)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
External monitor port Connects an external VGA monitor or projector.
RJ-45 (network) jack Connects a network cable.
HDMI port Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or audio
device.
USB 3.0 ports (2) Connect optional USB devices.
Left 15
Component Description
(1)
(2) Power connector Connects an AC adapter.
(3)
(4) Vent Enables airflow to cool internal components.
(5)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
AC adapter/battery light
External monitor port Connects an external VGA monitor or projector.
Amber: The computer is connected to external power
●
and the battery is charged from 0 to 90 percent.
White: The computer is connected to external power
●
and the battery is charged from 90 to 99 percent.
● Blinking amber: A battery that is the only available
power source has reached a low battery level. When
the battery reaches a critical battery level, the battery
light begins blinking rapidly.
Off: The battery is fully charged.
●
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(6)
(7)
(8)
RJ-45 (network) jack Connects a network cable.
HDMI port Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or audio
device.
USB 3.0 ports (2) Connect optional USB devices.
16 Chapter 2 Getting to know your computer
Display
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
(3) Internal microphone(s) (1 or 2 depending on
model)
(4) Webcam light On: The webcam is in use.
(5) Webcam Records video and captures still photographs.
(6) Internal display switch Turns off the display or initiates Sleep if the display is closed
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant
app on the Start screen, select My computer, and then select the User guides.
Record sound.
For information on using the webcam, access Help and Support.
From the Start screen, type help, and then select Help and
Support.
while the power is on.
NOTE: The display switch is not visible from the outside of the
computer.
Display 17
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
(2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
(3) Internal microphone(s) (1 or 2 depending on
model)
(4) Webcam light (select models only) On: The webcam is in use.
(5) Webcam (select models only) Records video and captures still photographs.
(6) Internal display switch Turns off the display or initiates Sleep if the display is closed
*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant app on
the Start screen, select My computer, and then select the User guides.
local area networks (WLAN).
wide-area networks (WWAN).
Record sound.
For information on using the webcam, access Help and Support.
From the Start screen, type help, and then select Help and
Support.
while the power is on.
NOTE: The display switch is not visible from the outside of the
computer.
18 Chapter 2 Getting to know your computer
Bottom
Component Description
(1)
(2) Battery bay Holds the battery.
(3)
(4) Vents (2) Enable airflow to cool internal components.
Battery and service door release latches
Service door Protects the hard drive bay, the wireless LAN (WLAN)
Releases the battery from the battery bay by sliding
●
the release latches one time.
When the battery has been removed from the battery
●
bay, releases the service door from the computer by
sliding the release latches a second time.
module slot, the WWAN module slot, and the memory
module slots.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country or
region. If you replace the module and then receive a
warning message, remove the module to restore computer
functionality, and then contact support through Help and
Support. From the Start screen, type help, and then
select Help and Support.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Bottom 19
Identifying the bottom parts of the computer
NOTE: Refer to the illustration that most closely matches your computer. The service door has been
removed in the following illustrations.
Components Description
(1)
(2)
20 Chapter 2 Getting to know your computer
Memory modules
Hard drive
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