HP CX2600 User Manual

hp Integrity cx2600

Installation Guide

Regulatory Model Number: RSVLA-0303-DC

Version 3.0

Manufacturing Part Number: AB216-90001

March 2004

U.S.A.

Legal Notices

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Adobe and Acrobat are trademarks of Adobe Systems Incorporated. HP-UX Release 10.20 and later and HP-UX Release 11.00 and later (in both 32 and 64-bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products. Intel and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Linux is a registered trademark of Linus Torvalds. UNIX is a registered trademark of The Open Group. Windows is a registered trademark of Microsoft Corporation.

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Reproduction, adaptation, or translation of this document without prior written permission is prohibited, except as allowed under the copyright laws.

Related Documents. The HP Server Documentation CD-ROM has been provided with your server. It contains a complete documentation set for the server, including localized versions of key documents. Included on the CD-ROM are the Site Preparation and Operations and Maintenance guides, which contain in-depth troubleshooting, installation, and repair information.

The CD will autorun when you insert it into a Windows® workstation, or, point your browser at the index.htm file located under the Start directory of the CD. All users, including UNIX®/Linux, can access a complete manual set by viewing the directory manuals. The manuals are in Adobe® Acrobat® Reader (pdf) format.

IMPORTANT The latest versions of these documents, and any updates to these documents, are posted under

the appropriate server at http://docs.hp.com.

Where to Get Help. For online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad multivendor knowledge base, and monitoring and diagnostic tools, go to http://www.hp.com/support.

1. About This Document

What’s in This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

HP Encourages Your Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Information to Collect Before You Contact Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2. Server Overview and Unpacking

Server Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Unpacking the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Unpacking the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Removing the HP Server from the Shipping Container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installing the HP Server into a Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3. Installing Additional Components

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Service Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Accessing a Rack Mounted Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing Components When the Server is in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Remove the Server from a Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Install the Server into a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing Hot-Plug Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installing Hot-Plug Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Hot-Swap Power Supply Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Removing and Replacing a Hot-Swap Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Front Grill and Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Removing the Front Grill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Replacing the Front Grill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Removing the Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Replacing the Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Hot-Swap Chassis Fan Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Removing and Replacing a Front Panel Hot-Swap Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Removing and Replacing a Rear Panel Hot-Swap Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

PCI Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Removing the PCI Card Cage Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Removing a PCI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Installing a PCI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Installing the PCI Card Cage Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Installing Processors and Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Removing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Installing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Installing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Contents

4. Troubleshooting

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Troubleshooting Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Using the Front Panel Power Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

If the Server Will Not Power Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

If EFI Is Not Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

If the Operating System Will Not Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

If the Operating System Will Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

If Intermittent Server Problems Occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

If DVD Problems Occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

If Hard Drive Problems Occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

If Console Problems Occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Troubleshooting Using Beep Codes (System e-buzzer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Troubleshooting Using LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Rear Panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Error Messages and Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

EFI Error and Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Management Processor (MP) Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Troubleshooting Using Offline Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Offline Diagnostic Environment (ODE). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

E-Diag Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Other Event Logs and General Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Hypothetical Troubleshooting Scenario. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

5. Cable Connections

Input Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Wire Selection and Terminal Lugs for Connection of DC Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Core I/O Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Management Processor (MP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Booting the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Figures

Figure 2-1. hp Integrity cx2600 Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Figure 2-2. hp Integrity cx2600 Server (front view). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Figure 2-3. hp Integrity cx2600 Server (rear view) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Figure 3-1. Chassis Ground Lug . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Figure 3-2. Front View of the hp Integrity cx2600 Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure 3-3. Disk Drives in Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Figure 3-4. Hot-Swap Power Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Figure 3-5. Removing a Hot-Swap Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Figure 3-6. Power Supply Terminals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Figure 3-7. Removing the Front Grill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Figure 3-8. Removing the Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Figure 3-9. Removing a Front Panel Hot-Swap Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Figure 3-10. Removing a Rear Panel Hot-Swap Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Figure 3-11. Removing the PCI Card Cage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Figure 3-12. PCI Card Retaining Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Figure 3-13. Installing the PCI Card Cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Figure 3-14. Processors in Server Chassis (Top Cover Removed) . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Figure 3-15. Processor Airflow Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Figure 3-16. Disconnecting the Power Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Figure 3-17. Loosen the Turbo Fan Heatsink Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Figure 3-18. Unlocking the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Figure 3-19. Installing the Turbo Fan and Processor Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Figure 3-20. Memory Airflow Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Figure 3-21. DIMM Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Figure 3-22. Inserting DIMM into a DIMM Socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Figure 4-1. Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Figure 4-2. Rear Panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Figure 4-3. Offline Diagnostic Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Figure 5-1. hp Integrity cx2600 Power Supply (rear view) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Figure 5-2. hp Integrity cx2600 Server (rear view) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Figures

1 About This Document

This document describes how to install your hp Integrity cx2600 Server, Regulatory Model Number: RSVLA-0303-DC.

The document printing date and part number indicate the document’s current edition. The printing date will change when a new edition is printed. Minor changes may be made at reprint without changing the printing date. The document part number will change when extensive changes are made.

Document updates may be issued between editions to correct errors or document product changes. To ensure that you receive the updated or new editions, you should subscribe to the appropriate product support service. See your HP sales representative for details.

IMPORTANT The latest version of this document can be found online at http://docs.hp.com.

What’s in This Document

The hp Integrity cx2600 Server Installation Guide contains these chapters:

• Chapter 2, “Server Overview and Unpacking.” Use this chapter to learn how to unpack and setup your hp Integrity cx2600 Server.

• Chapter 3, “Installing Additional Components.” Use this chapter to learn how to install additional components.

• Chapter 4, “Troubleshooting.” Use this chapter to learn how to perform minimal troubleshooting of your system.

• Chapter 5, “Cable Connections.” Use this chapter to learn about core I/O ports, SCSI ports, and management processor LAN ports.

Typographical Conventions

This document uses the following conventions.

Title The title of a document or a CD.

KeyCap The name of a keyboard key. Note that Return and Enter both refer to the same key.

Emphasis Text that is emphasized.

Bold Text that is strongly emphasized, such as the summary text in bulleted paragraphs.

ComputerOutput Text displayed by the computer.

UserInput Commands and other text that you type.

Command A command name or qualified command phrase.

Chapter 1

About This Document

HP Encourages Your Comments

HP encourages your comments concerning this document. We are truly committed to providing documentation that meets your needs.

Please send any comments by contacting us at http://docs.hp.com/assistance/index.html.

Please include document title, manufacturing part number, and any comment, error found, or suggestion for improvement you have concerning this document.

Where to Get Help

For online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad multivendor knowledge base, and monitoring and diagnostic tools, go to

http://www.hp.com/support.

For the latest information on HP-UX patches, check the HP IT Resource Center at http://itrc.hp.com.

Information to Collect Before You Contact Support

Before you contact HP support, you should:

Step 1. Check information on troubleshooting and attempt to solve the problem. See Chapter 4,

“Troubleshooting.”

• Note failure symptoms and error indications (LEDs and messages) by checking the SEL and FPL logs.

• Try to determine precisely what did or did not happen.

Step 2. Collect the following information:

• The model number of your server (for example, cx2600).

Chapter 1

• The product number of your server. This can be found on the identification label, which is found at the front of the unit (typically A6837B A6838B, and so on).

• The serial number of your server. This can be found on the identification label.

Step 3. Become familiar with your system configuration:

• Are you using the LAN, RS232, or web interface to monitor the server?

• How many processors, DIMMs, and PCI cards have been installed?

• What versions of processor, memory, and PCI cards are used and where are they installed?

• What accessories are installed?

Step 4. Determine the following:

• Which firmware versions are in use?

• When did the problem start?

• Have recent changes been made to the system?

• Which operating system and version is in use?

About This Document

Where to Get Help

Chapter 1

About This Document

Where to Get Help

Chapter 1

2 Server Overview and Unpacking

Server Overview

The hp Integrity cx2600 Server (Regulatory Model No. RSVLA-0303-DC) is a 1- or 2-way, IA-64, carrier grade server based on the Itanium processor family architecture. This server is NEBS level-3 compliant and is intended for Telco users. The hp Integrity cx2600 Server accommodates 1 or 2 processors, from 4 to 12 DIMMs (providing 1 to 24 GB of memory), and internal peripherals including up to 3 disks and a CD/DVD-ROM. Its high availability features include hot-swap fans and power supplies, and hot-plug disk drives. The hp Integrity cx2600 Server uses the Debian CG 5.0+ operating system (Linux).

Figure 2-1 hp Integrity cx2600 Server

Chapter 2

chasoblq

Server Overview and Unpacking

Server Overview

Figure 2-2 hp Integrity cx2600 Server (front view)

LAN4321 System

chasfront

Figure 2-3 hp Integrity cx2600 Server (rear view)

hp integrity cx2600

rearview

Fault

DC Out DC In

Fault

DC Out DC In

Chapter 2

Server Overview and Unpacking

Unpacking the Server

Hewlett-Packard shipping containers protect their contents under normal shipping conditions. After the equipment arrives, carefully inspect each carton for signs of shipping damage. If damage is found, document the damage with photographs and contact the transport carrier immediately.

If the equipment has any damage, a damage claim form must be obtained from the shipping representative. The customer should complete the form and return it to the shipping representative.

Unpacking the Server

WARNING Because a filled hp Integrity cx2600 shipping container may weigh as much as 95

pounds (43 kilograms), two people should lift the container together. Do not lift or carry the HP Server alone. The unit should be transported on a cushioned, wheeled cart or carrier. Failure to heed this warning could result is serious personnel injury.

Removing the HP Server from the Shipping Container

WARNING The hp Integrity cx2600 Server may weigh as much as 95 pounds (43 kilograms). Two

people are required to lift the unit and remove packing material. Failure to heed this warning could result in serious personal injury or damage to the HP Server.

The hp Integrity cx2600 Server is shipped in a standard container, but is cushioned against shock. Open the top of container and lift the HP Server and packing material from the box. Place the unit on a level work surface and remove the packing material.

Installing the HP Server into a Rack

HP Rack

Any hp Integrity cx2600 Server that is to be installed into a rack is shipped with a mounting kit or equipment slides. With every mounting kit and slides comes an installation guide. Follow the steps in this installation guide to determine where and how to place the server into the rack.

Non-HP Rack

There is a guide for evaluating the installation of HP equipment in non-HP racks. This document should be utilized when there is a need to evaluate and qualify whether any HP equipment can be installed, maintained, and serviced in a non-HP rack. The guide is located on the Web at:

http://www.hp.com/racksolutions.

Once there, select “mounting information” from the menu on the left side, then select the guide titled Mounting in Non-HP Racks.

Chapter 2

Server Overview and Unpacking

Unpacking the Server

Chapter 2

3 Installing Additional Components

Safety Information

This chapter describes installing additional or optional hardware to your hp Integrity cx2600 Server.

Follow the procedures listed below to ensure safe handling of components and to prevent harm to both you and the HP Server:

• Use an antistatic wrist strap and a grounding mat, such as those included in the Electrically Conductive Field Service Grounding Kit (HP 9300-1609).

• Handle accessory boards and components by the edges only. Do not touch any metal-edge connectors or any electrical components on accessory boards.

• Do not wear clothing that is subject to static charge build-up, such as wool or synthetic materials.

WARNING Hazardous energy is present inside the HP Server. Always remove power from

the server before working inside the unit. Serious injury may result if this warning is not observed.

Service Tools Required

Service of this product may require one or more of the following tools:

• Electrically Conductive Field Service Kit (P/N 9300-1609)

• 1/4 inch flat blade screwdriver

• ACX-15 torx screwdriver

• ACX-10 torx screwdriver

• IPF CPU install tool (P/N 5069-4551—supplied with processors shipped separately)

Accessing a Rack Mounted Server

The hp Integrity cx2600 Server is designed to be rack mounted. The following procedure explains how to gain access to an hp Integrity cx2600 Server that is mounted in an approved rack.

WARNING Ensure that all anti-tip features (front and rear anti-tip feet installed; adequate

ballast properly placed, and so on) are employed prior to extending the server.

Chapter 3

Installing Additional Components

Accessing a Rack Mounted Server

Installing Components When the Server is in a Rack

Power supplies, disks and fans can be installed when the server is fully inserted into a rack. Only front and rear access is required.

Internal components can be accessed by removing the top cover. Proceed as follows:

WARNING Hazardous energy is present inside the HP Server. Always remove power from the

server before working inside the unit. Serious injury may result if this warning is not observed.

NOTE Ensure that there is enough area (approximately 1.5 meters [5 ft.]) to fully extend the server

out the front of the rack and work on it.

Step 1. Turn off and disconnect system power. Disconnect power at the DC source end of the power cable(s),

using the disconnect device that is part of the rack or facility power system.

Step 2. Label and disconnect all cables from the unit rear panel connectors.

Step 3. Remove or loosen (as appropriate) the screws that fasten the server to the rack.

Step 4. If the server is slide-mounted, slowly pull the chassis forward (or push from the rear) to extend the

chassis from the rack. The server is fully extended when the rail clips are locked in place. If the server is tray-mounted, it is not held in the rack and can fall from its mounting. Do not extend the server from the rack but remove it from the rack for internal access.

Step 5. Remove the top cover. Refer to “Removing the Top Cover” on page 25.

Remove the Server from a Rack

WARNING Do not attempt to lift the server alone. The server may weigh as much as 32

kilograms (70 lbs). Serious injury may result if this warning is not observed.

NOTE Ensure that there is enough area (approximately 1.5 meters [5 ft.]) to fully extend the server

out the front of the rack and work on it.

To remove the server from the rack, perform the following steps:

Step 1. Turn off and disconnect system power. Disconnect power at the DC source end of the power cable(s),

using the disconnect device that is part of the rack or facility power system.

Step 2. Label and disconnect all cables from the unit rear panel connectors.

Step 3. Remove or loosen (as appropriate) the screws that fasten the server to the rack.

Step 4. Label and disconnect the rack/facility ground cable from the chassis rear panel. (See Figure 3-1.)

Chapter 3

Figure 3-1Chassis Ground Lug

Installing Additional Components

Accessing a Rack Mounted Server

Chassis

Ground

Lug

chasgndlug

WARNING Do not attempt to lift the server alone. The server may weight as much as 32

kilograms (70 lbs). Serious injury may result if this warning is not observed.

Step 5. If the server is slide-mounted, slowly pull the chassis forward (or push from the rear) to extend the

chassis from the rack. The server is fully extended when the rail clips are locked in place. Do not extend tray-mounted servers. Tray-mounted servers are not locked in place and can fall if extended from rack.

Step 6. Disengage the slides or mounting hardware and take the server to a static-free work station.

Install the Server into a Rack

To insert the server into the rack, perform the following steps:

WARNING Do not attempt to lift the server alone. The server may weigh as much as 32

kilograms (70 lbs). Serious injury may result if this warning is not observed.

Step 1. Engage the server slides or mounting kit, as appropriate.

Step 2. Slide the server inward and push the server into the rack until it is in position.

Step 3. Connect server cables to rear-panel connectors.

Step 4. Connect rack/facility ground cable to chassis ground lug. (See Figure 3-1.)

Chapter 3

Installing Additional Components

Installing Disk Drives

Step 5. Replace or tighten (as appropriate) the screws that fasten the server to the rack.

Installing Disk Drives

The supported configuration of an hp Integrity cx2600 Server includes 1, 2 or 3 Low-Voltage-Differential (LVD), hot-plug disk drives. If any of the three disk drives are not installed a disk filler must be installed in the disk location.

Hot-plug disk drives are located at the front of the server. The following sections describe removing and reinstalling a disk drive.

CAUTION A hot-plug device may require interaction with the operating system before the device can be

safely removed from or installed into the server. Determine if the operating system supports replacement of disk drives while the operating system is running. If the operating system does not support this feature, shut down the operating system before performing these procedures. Failure to observe this caution could result in system failure.

Figure 3-2 Front View of the hp Integrity cx2600 Server

hp integrity cx2600

LAN4321 System

chasfront

Disk Slot 2

Disk Slot 1

Disk Slot 0

Removing Hot-Plug Disk Drives

Slots are provided for up to three hot-plug disk drives in your hp Integrity cx2600 Server. When disk drives are not installed, filler assemblies are installed to prevent air leakage and ensure adequate cooling.

NOTE The filler assemblies are removed and installed in the same manner as described for hard

drives. Simply pull the dummy release lever to pull the filler from the server.

When inserting a filler, simply push the filler into position.

To remove a hot-plug disk drive, perform the following steps:

Chapter 3

Installing Additional Components

Installing Disk Drives

CAUTION The disk drives in the hp Integrity cx2600 Server are not hot-swappable. They are merely

hot-pluggable. A manual software procedure may be required in order to safely remove or insert disk drives while the system is running. To avoid damage to the hard drives:

Refer to the documentation provided with the disk drive for additional information about removing and inserting a drive.

Refer to the operating system documentation for additional information about removing and inserting hot-plug assemblies.

Step 1. If required (OS does not support hot-plugging devices), stop the operating system.

Step 2. Squeeze inward on the colored release clip and pull the release lever to pull the drive from the

server chassis.

Figure 3-3Disk Drives in Server

S C S

dskdrvfrnt1

Release Clip

Release Lever

Installing Hot-Plug Disk Drives

Up to three hot-plug disk drives may be installed in your hp Integrity cx2600 Server. Always use low profile disk drives (1.0" height) in your server.

To install a hot-plug disk drive, perform the following steps:

Step 1. If required (OS does not support hot-plugging devices), stop the operating system.

Step 2. If a disk filler is installed, remove it by pulling the release lever.

Step 3. With the release lever pulled out, slide a hot-plug hard disk into the disk slot until it is seated.

Chapter 3

Installing Additional Components

Hot-Swap Power Supply Units

Step 4. Press the release lever until it is flush with the front of the server. You will hear it click as it locks

into position.

Step 5. If the operating system was stopped in step 1, reset the system to the EFI Boot Maintenance Menu,

to rescan the hard drives.

Step 6. If the operating system was stopped in step 1, use the EFI shell map command to verify that the

newly inserted drive has been correctly installed. Refer to Chapter 5 of this guide (Cable Connections) and to the hp Integrity cx2600 Operation and Maintenance Guide for information about connecting a console and using the EFI shell. (The hp Integrity cx2600 Operation and Maintenance Guide is included on the CD provided with your system).

Hot-Swap Power Supply Units

The supported configuration of an hp Integrity cx2600 Server requires that two power supplies be installed. During normal operations, the two power supplies share the load. Each provides power via a separate power rail. A single power supply can provide all power needed for normal operations, but a second power supply is installed to provide backup capability.

Hot-swap power supplies 1 and 2 are located at the rear of the chassis. The power supplies are identical and interchangeable.

NOTE A hot-swap device does not require interaction with the operating system before the device is

removed from or installed into the server. If the second power supply is functioning correctly, a power supply can be powered down and removed with no effect on server operations.

The power to the server (other power supply) does not have to be off to remove or replace a hot-swap power supply.

Chapter 3

Figure 3-4 Hot-Swap Power Supplies

Installing Additional Components

Hot-Swap Power Supply Units

chaspsxtnd

Power

Supply 1

Power

Supply 2

Removing and Replacing a Hot-Swap Power Supply

A power supply can be replaced while the server is installed in a rack, with the server operating normally. Removal and installation of a power supply will have no effect on operations if the other power supply is functioning correctly. To remove and replace a hot-swap power supply, perform the following steps:

Chapter 3

Installing Additional Components

Hot-Swap Power Supply Units

Figure 3-5 Removing a Hot-Swap Power Supply

Mounting

Screws

chaspsxtnd

Cable

Clamp

Handle

Step 1. If rack-mounted, it may be necessary to extend a slide-mounted server out from the rack for better

access. If needed, slide the server out to the fully extended position.

Step 2. Remove power from the power supply being replaced. Disconnect power at the DC source end of the

power cable, using the disconnect device that is part of the rack or facility power system.

Step 3. Loosen the two knurled knobs on the power supply cable clamp to release the power feed leads.

Step 4. Press up on the two lower tabs of the terminal barrier strip cover to snap off the cover.

WARNING Always check that the power cable is not connected to a power source

before attempting to disconnect the power cable from power supply terminals. Failure to heed this warning could result in injury.

Step 5. Loosen or remove (as appropriate) the screws that secure power cable leads to the terminal strip

and disconnect the power cable leads from the power supply.

Step 6. Reinstall the terminal strip hardware and the barrier strip cover (removed in steps 4 and 5) to

prevent loss. Hang the cover on the upper tabs and snap the cover into place.

Step 7. Using an ACX-15 torx screwdriver, loosen the two captive mounting screws that secure the power

supply to the server chassis.

Chapter 3

Installing Additional Components

Front Grill and Top Cover

Step 8. Pull the power supply from the server chassis by pulling the curved handle.

Step 9. Orient the replacement power supply such that the securing screws are aligned with the

corresponding holes in the server chassis. Gently push the power supply into position.

Step 10. When the power supply is fully inserted into the server chassis, tighten the two mounting screws to

secure the power supply in place.

Step 11. Press up on the two lower tabs on the terminal barrier strip cover to snap off the cover.

WARNING Always check that the power cable is not connected to a power source

before attempting to connect the power cable to power supply terminals. Failure to heed this warning could result in injury.

Step 12. Connect the power cable leads to the power supply terminals. (Connect the leads as shown in

Figure 3-6.)

Figure 3-6Power Supply Terminals

++––

Fault

DC Out DC In

psrearpnl2

Step 13. Reinstall the terminal barrier strip cover (removed in step 11). Hang the cover on the upper tabs

and snap the cover into place.

Step 14. Route the power cable through the power supply cable clamp and tighten the two knurled knobs to

secure the cable in place.

Step 15. Connect the power cable to the DC power source.

Front Grill and Top Cover

CAUTION Operation of the HP Server without the front grill and top cover in place will make the server

susceptible to EMI and overheating problems, which can result in system failure. Keep the front grill and top cover in place during normal operation.

Chapter 3

Installing Additional Components

Front Grill and Top Cover

Observe all ESD safety precautions while performing this procedure. Failure to follow ESD safety precautions could result in damage to the server.

Figure 3-7 Removing the Front Grill

chasfrntoff

Captive Screws

Removing the Front Grill

You must remove the front grill for access to the front mounted fans or the optical drive. To remove the front grill, perform the following steps:

Step 1. Using an ACX-15 torx screwdriver, loosen the five captive screws that secure the grill to the

chassis.

Step 2. Pull the grill from the front of the server chassis.

Replacing the Front Grill

To replace the front grill, perform the following steps:

Step 1. Hold the grill against the front of the server chassis, in mounting position.

Step 2. Tighten the five captive screws to secure the grill to the server chassis.

Chapter 3

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