HP CV136A User manual

HP Officejet Pro 251dw Printer

User Guide

Edition 2, 1/2014

Hewlett-Packard Company notices

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Microsoft, Windows, Windows XP, Windows Vista, Windows 7, and Windows 8 are U.S. registered trademarks of Microsoft Corporation.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1. Read and understand all instructions in the documentation that comes with the printer.

2. Observe all warnings and instructions marked on the product.

3. Unplug this product from wall outlets before cleaning.

4. Do not install or use this product near water, or when you are wet.

5. Install the product securely on a stable surface.

6. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

7. If the product does not operate normally, see

8. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Solve a problem.

1 Get started

Accessibility................................................................................................................................7

HP EcoSolutions (HP and the Environment)..............................................................................8

Understand the printer parts.......................................................................................................9

Front view.............................................................................................................................9

Printing supplies area.........................................................................................................10

Back view............................................................................................................................10

Use the printer control panel....................................................................................................11

Overview of buttons and lights...........................................................................................11

Control panel display icons.................................................................................................12

Change printer settings......................................................................................................13

Select the mode............................................................................................................13

Change printer settings................................................................................................14

Select paper.............................................................................................................................14

Recommended papers for printing.....................................................................................14

Recommended papers for photo printing...........................................................................15

Tips for selecting and using paper......................................................................................16

Load paper...............................................................................................................................16

Load standard-size paper...................................................................................................16

Load envelopes..................................................................................................................17

Load cards and photo paper...............................................................................................18

Load custom-size paper.....................................................................................................19

Insert a memory device............................................................................................................20

Install the accessories..............................................................................................................21

Install the automatic two-sided printing accessory (duplexer)............................................21

Install Tray 2.......................................................................................................................22

Configure trays...................................................................................................................23

Turn on accessories in the printer driver............................................................................24

To turn on accessories (Windows)...............................................................................24

To turn on accessories (Mac OS X)..............................................................................24

Maintain the printer...................................................................................................................24

Clean the exterior ..............................................................................................................24

Update the printer.....................................................................................................................25

Update the printer using the embedded web server...........................................................25

Update the printer using the printer control panel..............................................................25

Open the printer software (Windows).......................................................................................26

Turn the printer off....................................................................................................................26

Restore factory defaults............................................................................................................26

2Print

Print documents........................................................................................................................27

Print documents (Windows)................................................................................................27

Print documents (Mac OS X)..............................................................................................28

Print brochures.........................................................................................................................28

Print brochures (Windows).................................................................................................29

Print brochures (Mac OS X)................................................................................................29

Print on envelopes....................................................................................................................30

Print on envelopes (Windows)............................................................................................30

Print on envelopes (Mac OS X)..........................................................................................31

Print photos..............................................................................................................................31

Print photos on photo paper (Windows).............................................................................31

Print photos on photo paper (Mac OS X)...........................................................................32

Print photos from a memory device ...................................................................................33

Print on special and custom-size paper....................................................................................33

Print on special or custom-size paper (Windows)..............................................................33

Print on special or custom-size paper (Mac OS X).............................................................34

Set up custom sizes (Mac OS X)........................................................................................35

HP ePrint..................................................................................................................................35

HP Wireless Direct....................................................................................................................35

Turn on HP wireless direct printing.....................................................................................36

Print from a wireless-capable mobile device......................................................................36

Print from a wireless-capable computer.............................................................................37

Print from a wireless-capable computer (Windows).....................................................37

Print from a wireless-capable computer (Mac OS X)....................................................37

Print on both sides (duplexing).................................................................................................38

View Print Resolutions..............................................................................................................39

3 Web Services

What are Web Services?..........................................................................................................40

HP ePrint............................................................................................................................40

Printer Apps........................................................................................................................40

Set up Web Services................................................................................................................41

Set up Web Services using the HP printer software...........................................................41

Set up Web Services using the printer’s control panel.......................................................41

Set up Web Services using the embedded web server......................................................42

Use Web Services....................................................................................................................42

HP ePrint............................................................................................................................42

Print using HP ePrint....................................................................................................43

Find the printer's email address....................................................................................43

Turn off HP ePrint.........................................................................................................43

Printer Apps........................................................................................................................43

Use Printer Apps...........................................................................................................43

Manage Printer Apps....................................................................................................44

Turn off Printer Apps.....................................................................................................44

Remove Web Services.............................................................................................................44

4 Work with ink cartridges

Information on ink cartridges and the printhead.......................................................................45

Check the estimated ink levels.................................................................................................46

Printing with black or color ink only..........................................................................................46

Replace the ink cartridges........................................................................................................47

Store printing supplies..............................................................................................................48

Anonymous Usage Information Storage...................................................................................48

Contents

5 Solve a problem

HP support................................................................................................................................50

Obtain electronic support....................................................................................................51

HP support by phone..........................................................................................................51

Before you call..............................................................................................................51

Phone support period...................................................................................................52

After the phone support period.....................................................................................52

General troubleshooting tips and resources.............................................................................52

Solve printer problems..............................................................................................................53

The printer shuts down unexpectedly.................................................................................53

Alignment fails....................................................................................................................53

The printer is not responding (nothing prints).....................................................................53

The printer prints slowly......................................................................................................54

The printer is making some unexpected noises.................................................................55

Blank or partial page printed...............................................................................................56

Something on the page is missing or incorrect...................................................................56

Placement of the text or graphics is wrong.........................................................................57

Print quality troubleshooting.....................................................................................................57

Solve paper-feed problems......................................................................................................62

Solve problems using Web Services and HP websites............................................................63

Solve problems using Web Services..................................................................................64

Solve problems using HP websites....................................................................................65

Solve memory device problems...............................................................................................65

The printer cannot read the memory device.......................................................................65

The printer cannot read photos on the memory device......................................................65

Solve Ethernet network problems.............................................................................................66

General network troubleshooting........................................................................................66

Solve wireless problems...........................................................................................................66

Basic wireless troubleshooting...........................................................................................66

Step 1 - Make sure the wireless (802.11) light is turned on.........................................67

Step 2 - Restart components of the wireless network..................................................67

Step 3 - Run the Print Wireless Network Test..............................................................67

Advanced wireless troubleshooting....................................................................................67

Step 1 - Make sure your computer is connected to your network................................68

Step 2 - Make sure that the printer is connected to your network................................69

Step 3 - Make sure your computer is not connected to your network over a

Virtual Private Network (VPN)......................................................................................70

Step 4 - Make sure the printer is online and ready.......................................................70

Step 5 - Make sure the wireless version of the printer is set as the default printer

driver (Windows only)...................................................................................................71

Step 6 - Check to see if the firewall software is blocking communication....................71

After resolving the problems...............................................................................................72

Configure your firewall software to work with the printer..........................................................72

Solve printer management problems........................................................................................73

Embedded web server cannot be opened..........................................................................73

Troubleshoot installation issues...............................................................................................74

Hardware installation suggestions......................................................................................74

HP software installation suggestions..................................................................................75

Solve network problems...........................................................................................................75

Understand the Printer Status Report......................................................................................76

Printhead maintenance.............................................................................................................78

Clean the printhead............................................................................................................78

Calibrate the linefeed..........................................................................................................79

Align the printhead..............................................................................................................79

Reinstall the printhead........................................................................................................80

Understand the network configuration page.............................................................................82

Clear jams.................................................................................................................................84

Clear paper jams................................................................................................................84

Avoid paper jams................................................................................................................86

A Technical information

Warranty information................................................................................................................87

Hewlett-Packard limited warranty statement......................................................................88

Ink cartridge warranty information......................................................................................89

Printer specifications................................................................................................................90

Physical specifications........................................................................................................90

Product features and capacities.........................................................................................90

Processor and memory specifications................................................................................91

System requirements..........................................................................................................91

Network protocol specifications..........................................................................................91

Embedded web server specifications.................................................................................91

Paper specifications...........................................................................................................92

Understand specifications for supported paper............................................................92

Set minimum margins...................................................................................................95

Guidelines for printing on both sides of a page............................................................95

Print specifications..............................................................................................................96

Web Services specifications...............................................................................................96

HP ePrint......................................................................................................................96

Printer Apps..................................................................................................................96

HP website specifications...................................................................................................96

Environmental specifications..............................................................................................96

Electrical specifications.......................................................................................................97

Acoustic emission specifications........................................................................................97

Memory device specifications.............................................................................................97

Memory card specifications..........................................................................................97

USB flash drives...........................................................................................................97

Contents

Regulatory information.............................................................................................................99

FCC statement....................................................................................................................99

Notice to users in Korea...................................................................................................100

VCCI (Class B) compliance statement for users in Japan................................................100

Notice to users in Japan about the power cord................................................................100

Noise emission statement for Germany...........................................................................100

European Union Regulatory Notice..................................................................................100

GS Declaration (Germany)...............................................................................................101

Regulatory information for wireless products...................................................................102

Exposure to radio frequency radiation........................................................................102

Notice to users in Brazil..............................................................................................102

Notice to users in Canada..........................................................................................103

Notice to users in Taiwan...........................................................................................103

Notice to users in Mexico............................................................................................104

Notice to users in Japan.............................................................................................104

Regulatory model number................................................................................................104

Environmental product stewardship program.........................................................................105

Paper use.........................................................................................................................105

Plastics.............................................................................................................................105

Material safety data sheets...............................................................................................105

Recycling program............................................................................................................105

HP inkjet supplies recycling program...............................................................................105

Disposal of waste equipment by users in private households in the European Union.....106

Power consumption..........................................................................................................107

Chemical Substances.......................................................................................................107

Battery information...........................................................................................................107

Battery disposal in the Netherlands............................................................................107

Battery disposal in Taiwan..........................................................................................107

California Perchlorate Material Notice........................................................................107

RoHS notices (China only)...............................................................................................108

Restriction of hazardous substance (Ukraine)..................................................................108

Third-party licenses................................................................................................................109

B HP supplies and accessories

Order printing supplies online.................................................................................................117

Supplies..................................................................................................................................117

Ink cartridges and printheads...........................................................................................117

HP paper...........................................................................................................................118

C Network setup

Change basic network settings...............................................................................................119

View and print network settings........................................................................................119

Turn the wireless radio on and off....................................................................................119

Change advanced network settings.......................................................................................119

Set link speed...................................................................................................................120

View IP settings................................................................................................................120

Change IP settings...........................................................................................................120

Configure the printer’s firewall settings.............................................................................120

Creating and using firewall rules................................................................................120

Reset network settings.....................................................................................................122

Set up the printer for wireless communication........................................................................122

Before you begin..............................................................................................................122

Set up the printer on your wireless network.....................................................................123

Set up the printer using the HP printer software.........................................................123

Set up the printer using the Wireless Setup Wizard...................................................123

Set up the printer using WiFi Protected Setup (WPS)................................................124

Set up the printer using the embedded web server (EWS)........................................124

Change the connection type.............................................................................................125

Test the wireless connection............................................................................................125

Guidelines for ensuring wireless network security............................................................126

Overview of security settings......................................................................................126

Add hardware addresses to a wireless router (MAC filtering)....................................126

Other wireless security guidelines..............................................................................127

Guidelines for reducing interference on a wireless network ............................................127

Uninstall and reinstall the HP software...................................................................................127

Windows...........................................................................................................................127

Mac OS X.........................................................................................................................128

D Printer management tools

Toolbox (Windows).................................................................................................................129

HP Utility (Mac OS X).............................................................................................................129

Embedded web server............................................................................................................129

About cookies...................................................................................................................130

To open the embedded web server..................................................................................130

Embedded web server features........................................................................................130

Product security features........................................................................................................132

Assign an administrator password in the embedded web server.....................................132

Control panel lock.............................................................................................................132

Disable unused protocols and services............................................................................132

Administrator settings.......................................................................................................133

Color access control.........................................................................................................133

Protected protocols – HTTPS...........................................................................................133

Firewall.............................................................................................................................133

Syslog...............................................................................................................................133

Certificates........................................................................................................................133

Signed firmware................................................................................................................134

Wireless authentication....................................................................................................134

Index............................................................................................................................................141

1 Get started

This guide provides details about how to use the printer and how to resolve problems.

Accessibility

•

HP EcoSolutions (HP and the Environment)

• Understand the printer parts

•

Use the printer control panel Select paper

•

Load paper

•

Insert a memory device

•

Install the accessories

• Maintain the printer

•

Update the printer Open the printer software (Windows)

•

Turn the printer off

•

Restore factory defaults

NOTE: If you are using the printer with a computer running Windows XP Starter Edition, Windows Vista Starter Edition, Windows 7 Starter Edition, or Windows 8 Starter Edition, some features might not be available. For more information, see System requirements.

Accessibility

The printer provides a number of features that make it accessible for people with disabilities.

Visual

The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software and on the printer control panel have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this printer and HP's commitment to product accessibility, visit HP's website at

For accessibility information for Mac OS X, visit the Apple website at accessibility.

www.hp.com/accessibility.

www.apple.com/

Get started 7

Chapter 1

HP EcoSolutions (HP and the Environment)

HP is committed to helping you optimize your environmental footprint and empowering you to print responsibly—at home or in the office.

For more detailed information about environmental guidelines HP follows during the manufacturing process, see information about HP's environmental initiatives, visit

Manage power

To conserve electricity, try the following:

• Turn on the printer's Sleep Mode feature, and then select the option for the shortest time. After the printer has been inactive for this period of time, the printer will go into low-power mode. To configure this feature, touch on the printer’s control panel display, touch Sleep, and then touch the desired option.

• Use the printer's Schedule On and Off feature, and then select the days and time you want the printer to turn on and turn off automatically. For example, you can schedule the printer to turn on at 8am and turn off at 8pm from Monday to Friday. In this way, you will save energy during the night and weekends. To configure this feature, touch Schedule On and Off, and then set the time to turn on and off the printer.

• Adjust the screen brightness to a dimmer setting. To configure this feature, touch

(eco button) on the printer's control panel display, touch Screen

Brightness, and then set the desired option.

Environmental product stewardship program. For more

www.hp.com/ecosolutions.

(eco button) on the printer's control panel display, touch

(eco button)

NOTE: The printer's Sleep Mode and Schedule On and Off features are temporarily not available if one or more of the ink cartridges are missing. After the cartridge is reinstalled, these features resume.

CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when ink cartridges are missing.

Optimize printing supplies

To optimize printing supplies such as ink and paper, try the following:

• Recycle used original HP ink cartridges through HP Planet Partners. For more

• Optimize paper usage by printing on both sides of the paper. If the printer has an

• Save ink and paper when printing web content with HP Smart Print. For more

• Change the print mode to a draft setting. The draft setting uses less ink.

• Do not clean the printhead unnecessarily. This wastes ink and shortens the life of

8 Get started

information, visit

HP automatic two-sided printing accessory (duplexer), see (duplexing).

information, visit

the cartridges.

www.hp.com/recycle.

www.hp.com/go/smartprint.

Print on both sides

Understand the printer parts

This section contains the following topics:

•

Front view Printing supplies area

•

Back view

Front view

1 Ink cartridge access door

2 Front universal serial bus (USB) port

3 Output tray

4Tray 1

5 Output tray extension

7 Control panel

(Power button)

Understand the printer parts 9

Chapter 1

Printing supplies area

1 Ink cartridge access door

2 Ink cartridges

3 Printhead

4 Printhead latch

Back view

1 Ethernet network port

2 Rear universal serial bus (USB) port

3 Power input

4 Automatic two-sided printing accessory (duplexer)

10 Get started

Use the printer control panel

This section contains the following topics:

•

Overview of buttons and lights Control panel display icons

•

Change printer settings

Overview of buttons and lights

The following diagrams and related tables provide a quick reference to the printer control panel features for each printer model.

Label Name and Description

1 Wireless icon: The light next to the icon is lit when the 802.11 wireless feature is on, and the

2 Home button: Returns to the home screen from any other screen.

3 Control panel display: Touch the screen to select menu options. For information about the

4 Help button: Opens the Help menu.

5 Cancel button: Stops a job, exits a menu, or exits settings.

6 Right arrow button: Navigates through settings in the menus.

7 Left arrow button: Navigates through settings in the menus.

8 Back button: Returns to the previous menu.

printer is connected to a network. If the light is blinking the wireless feature is on, but the printer is not connected to a network. If the light is off, the wireless feature is turned off.

icons that appear on the display, see

Control panel display icons.

Use the printer control panel 11

Chapter 1

Control panel display icons

Icon Purpose

Shows that an Ethernet network connection exists.

Shows that a wireless network connection exists, and provides access to the wireless status and settings. The signal strength is indicated by the number of curved lines. This is for infrastructure mode. For more information, see printer for wireless communication.

Shows that HP ePrint is turned on. For more information, see HP ePrint.

Set up the

Displays a screen where you can use HP Apps. For more information, see Printer Apps.

Displays a screen where you can adjust photo printing options.

Displays the Setup screen for generating reports, changing maintenance settings, and accessing the Help screen.

12 Get started

(continued)

Icon Purpose

Displays the Network screen for selecting options.

Provides more information about the printer's features.

Displays a screen where you can see information about the ink cartridges, including fill levels. This icon has a red border when an ink cartridge needs attention.

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so.

Displays a screen where you can learn about printer features that can help conserve natural resources and reduce the impact of your printing choices.

TIP: You can configure settings for some features from this screen.

Change printer settings

Use the control panel to change the printer’s mode and settings, print reports, or get help for the printer.

TIP: If the printer is connected to a computer, you can also change the printer settings using HP software tools available on your computer, such as the HP printer software, HP Utility (Mac OS X), or the EWS. For more information about these tools, see

This section contains the following topics:

Select the mode

• Change printer settings

•

Select the mode

The main menu of the control panel display shows the available modes for the printer.

NOTE: To select a mode, touch the (left arrow) or the (right arrow) to see the available modes, and then touch the icon to select the desired mode. Follow the prompts on the control panel display to complete the job. The control panel display returns to the main menu when the job is finished.

Printer management tools.

Use the printer control panel 13

Chapter 1

To select a different mode

Touch

(Back button) to return to the main menu. Touch (left arrow) or (right arrow) to scroll through the available modes, and then touch the icon to select the desired mode.

To change settings for a mode

1. After selecting a mode, touch the arrow buttons to scroll through the available

settings, and then touch the setting you want to change.

2. Follow the prompts on the display to change the settings, and then touch Done.

NOTE: Touch (Back button) to return to the previous menu.

Change printer settings

To change the printer settings or print reports, use the options available in the Setup menu:

1. Touch

(right arrow), and then touch Setup.

2. Touch the arrow buttons to scroll through the menus.

3. Touch the menu items to select menus or options.

NOTE: Touch (Back button) to return to the previous menu.

Select paper

The printer is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. For more information about HP media, visit the HP website at www.hp.com.

This section contains the following topics:

Recommended papers for printing

•

Recommended papers for photo printing

For the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available.

Depending on your country/region, some of these papers might not be available.

HP Premium Plus Photo Paper

HP Advanced Photo Paper

HP’s best photo paper is heavyweight for producing professional quality photos. Features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or softgloss (satin matte). It is acid-free for longer lasting documents.

This thick photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store processed photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13x18 cm (5 x 7 inch), and two finishes – glossy or soft gloss (satin matte). It is acid-free for longer lasting documents.

Select paper 15

Chapter 1

(continued)

HP Everyday Photo Paper

Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This affordable, photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11 inch, A4, 4 x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting documents.

To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products

and Services and select Ink, toner and paper.

NOTE: At this time, some portions of the HP website are available in English only.

Tips for selecting and using paper

For the best results, observe the following guidelines.

• Always use media that conforms to the printer specifications. For more

information, see

Paper specifications.

• Load only one type of media at a time into a tray or automatic document feeder

(ADF).

• When loading the trays, make sure the media is loaded correctly. For more

information, see

Load paper.

• Do not overload the tray. For more information, see

Load paper

Load paper.

This section provides instructions for loading media into the printer, and contains the following topics:

•

Load standard-size paper Load envelopes

•

Load cards and photo paper Load custom-size paper

•

Load standard-size paper

Use these instructions to load standard paper.

1. Pull out Tray 1.

16 Get started

2. Insert the media print-side down in the center of the tray. Make sure the stack of media aligns with the line on the width guide, and is not higher than the paper stack line on the guide.

NOTE: Do not load paper while the printer is printing.

3. Slide the paper guides in the tray to adjust them for the media size that you have

loaded, and then reinsert the tray.

NOTE: To load legal-size paper, press the blue latch at the bottom left of the input tray and fully extend the tray.

4. Pull out the extension on the output tray.

Load envelopes

Use these instructions to load an envelope.

1. Pull out Tray 1.

Load paper 17

Chapter 1

2. Insert the envelopes print-side down and load according to the graphic. Make sure the stack of envelopes does not exceed the line marking in the tray.

NOTE: Do not load paper while the printer is printing.

3. Slide the paper guides in the tray to adjust them for the media size that you have

loaded, and then reinsert the tray.

4. Pull out the extension on the output tray.

Load cards and photo paper

Use these instructions to load cards or photo paper.

1. Pull out Tray 1.

18 Get started

2. Insert the media print-side down in the center of the tray. Make sure the stack of media aligns with the line on the width guide, and is not higher than the paper stack line on the guide.

NOTE: Do not load paper while the printer is printing.

3. Slide the paper guides in the tray to adjust them for the media size that you have

loaded, and then reinsert the tray.

4. Pull out the extension on the output tray.

Load custom-size paper

Use these instructions to load custom-size paper.

CAUTION: Use only custom-size paper that is supported by the printer. For more information, see

NOTE: Load only plain paper in Tray 2.

1. Pull out Tray 1.

Paper specifications.

2. Insert the media print-side down in the center of the tray. Make sure the stack of media aligns with the line on the width guide, and is not higher than the paper stack line on the guide.

NOTE: Do not load paper while the printer is printing.

Load paper 19

Chapter 1

3. Slide the paper guides in the tray to adjust them for the media size that you have loaded, and then reinsert the tray.

4. Pull out the extension on the output tray.

Insert a memory device

If your digital camera uses a memory card to store photos, you can connect the camera to the printer to print your photos.

CAUTION: Attempting to remove a memory card while it is being accessed can damage files on the card. You can safely remove a card only when the photo light is not blinking. Also, never insert more than one memory card at a time as this can also damage files on the memory cards.

NOTE: The printer does not support encrypted memory cards.

20 Get started

For more information on the supported memory cards, see Memory device specifications.

To connect a storage device

1. If you are connecting a digital camera, change the USB mode of the camera to

storage mode, and then connect one end of the USB cable to the camera.

NOTE: Different cameras use different terms to describe the storage mode. For instance, some cameras have a digital camera setting and a disk drive setting. In this instance, the disk drive setting is the storage mode setting. If storage mode does not work on your camera, you might need to upgrade the camera firmware. For more information, see the documentation that came with the camera.

2. Insert the USB storage device or the other end of the camera’s USB cable to the USB port on the front of the printer.

NOTE: If your USB device does not fit into this port due to size limitations, or if the connector on the device is shorter than 11 mm (0.43 in), you will need to purchase a USB extension cable in order to use your device with this port. For more information on supported USB devices, see

Install the accessories

This section contains the following topics:

Install the automatic two-sided printing accessory (duplexer)

• Install Tray 2

•

Configure trays

•

Turn on accessories in the printer driver

Memory card specifications.

Install the automatic two-sided printing accessory (duplexer)

You can print on both sides of a sheet of paper automatically. For information on using the duplexer, see

To install the duplexer:

Slide the duplexer into the back of the printer until the unit locks into place. Do not press the buttons on either side of the duplexer when installing the unit; use them only for removing the unit from the printer.

Print on both sides (duplexing).

Install the accessories 21

Chapter 1

Install Tray 2

Tray 2 can hold up to 250 sheets of plain paper. For ordering information, see HP supplies and accessories.

To install Tray 2

1. Unpack the tray, remove the packing tapes and materials, and move the tray to

2. Turn off the printer, and disconnect the power cord.

3. Set the printer on top of the tray.

4. Connect the power cord and turn on the printer.

To load Tray 2

1. Pull the tray out of the printer by grasping under the front of the tray.

the prepared location. The surface must be sturdy and level.

CAUTION: Be careful to keep your fingers and hands clear of the bottom of the printer.

2. Insert the paper print-side down in the center of the tray. Make sure the stack of

3. Slide the paper guides in the tray to adjust them for the size that you have

22 Get started

paper aligns with the line on the width guide, and does not exceed the line marking on the guide.

NOTE: Tray 2 can be loaded only with plain paper.

loaded.

4. Gently reinsert the tray.

5. Pull out the extension on the output tray.

Configure trays

NOTE: Tray 2 is an optional accessory. For ordering information, see Order

printing supplies online.

To configure the trays, you must have Tray 2 installed and turned on.

By default, the printer draws media from Tray 1. If Tray 1 is empty, the printer draws media from Tray 2 (if it is installed and loaded with media). You can change this default behavior by using the following features:

• Tray Lock: Use this feature to protect special media such as letterhead or preprinted media from accidental use. If the printer runs out of media while printing a document, it will not use media from a locked tray to complete the print job.

• Default Tray: Use this feature to determine the first tray from which the printer draws media.

NOTE: To use the tray lock and default tray settings, you must select the automatic tray selection option in the printer software. Also, if the printer is on a network and you set a default tray, the setting will affect all users of the printer.

Tray 2 is designed to hold only plain paper.

The following table lists possible ways you can use the tray settings to meet your printing needs.

I want to... Follow these steps

Load both trays with the same media, and have the printer pick media from one tray if the other one is empty.

Have both special media (such as letterhead) and plain paper loaded in the trays.

Load media in Tray 1 and Tray 2. For

•

more information, see Make sure tray lock is disabled.

•

Load special media in Tray 1 and plain

•

paper in Tray 2. Make sure the default tray is set to Tray

•

2. Make sure tray lock is set to Tray 1.

•

Install the accessories 23

Load paper.

Chapter 1

(continued)

I want to... Follow these steps

Load media in both trays but have the printer pick media from a specific tray first.

To configure the trays

1. Make sure the printer is turned on.

2. Touch

(right arrow), touch Setup, touch Preferences, and then select Default

Tray or Tray Lock.

3. Click OK or Apply after changing the desired tray settings.

Turn on accessories in the printer driver

• To turn on accessories (Windows)

•

To turn on accessories (Mac OS X)

To turn on accessories (Windows)

1. Click Start, and then click Printers or Printers and Faxes or Devices and Printers.

- Or Click Start, click Control Panel, and then double-click Printers.

2. Right-click the printer icon, and then click Printer Properties.

3. Select the Device Settings tab. Click the accessory that you want to turn on, click Installed from the drop-down menu, and then click OK.

To turn on accessories (Mac OS X)

Mac OS X automatically turns on all accessories in the printer driver when you install the printer software. If you add a new accessory later, follow these steps:

1. Open the System Preferences and then select Print & Fax or Print & Scan.

2. Select the printer from list of printers, and then click Options & Supplies.

3. Click the Driver tab.

4. Select the options you want to install, and then click OK.

Load media in Tray 1 and Tray 2.

•

Make sure default tray is set to the

•

appropriate tray.

Maintain the printer

This section provides instructions for keeping the printer in top working condition. Perform these maintenance procedures as necessary.

Clean the exterior

•

Clean the exterior

WARNING! Before cleaning the printer, turn the printer off by pressing the

(Power button) and unplug the power cord from the electrical socket.

24 Get started

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Keep fluids away from the interior of the printer, as well as from the printer control panel.

Update the printer

HP is always working to improve the performance of its printers and bring you the latest features. If the printer is connected to a network and Web Services has been enabled, you can check for and install printer updates.

To update the printer, use one of the following methods:

Update the printer using the embedded web server

•

Update the printer using the printer control panel

Update the printer using the embedded web server

1. Open the EWS. For more information, see Embedded web server.

2. Click the Web Services tab.

3. In the Web Services Settings section, click Product Update, click Check Now,

and follow the on-screen instructions.

4. If the product update option is not available, follow these instructions: a.In the Web Services Settings section, click Setup, click Continue, and

follow the on-screen instructions.

b. If prompted, choose to allow the printer to check for and install printer

updates.

NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts.

NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the on-screen instructions to set up a proxy server. If you do not have the details, contact your network administrator or the person who set up the network.

Update the printer using the printer control panel

On the printer control panel, touch touch Printer Update.

2. Touch Check for Update Now, and then follow the on-screen instructions.

To enable the printer to automatically check for updates:

1. Touch Settings, and then touch Printer Update.

2. Touch Auto Update, and then touch On.

(HP ePrint), touch Settings, and then

Update the printer 25

Chapter 1

Open the printer software (Windows)

• Windows XP, Windows Vista, and Windows 7: From the computer desktop, click Start, select Programs or All Programs, click HP, click the folder for your printer, and then select the icon with your printer's name.

• Windows 8: On the Start screen, do one of the following. ◦ Right-click the Start screen, click All Apps on the App bar, and then click

the icon with your printer's name.

◦ Click Desktop, and then click the icon with your printer's name. ◦ Click the icon with your printer's name.

Turn the printer off

Turn the printer off by pressing the (Power button) located on the printer. Wait until the power light turns off before unplugging the power cord or turning off a power strip.

CAUTION: If you incorrectly turn the printer off, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues.

Restore factory defaults

To restore the the printer to factory defaults, complete the following steps:

1. Touch

2. Touch Tools.

3. Touch Restore Factory Defaults.

26 Get started

(right arrow), and then touch Setup.

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