HP COMPAQ PROSIGNIA 320 User Manual

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Welcome to the Maintenance & Service Guide (MSG)

for Prosignia 320 Series Computer.

Please See the Notice for copyright & trademark information,

and the Preface for symbol conventions & technician notes.

Click here to download the complete ZIP file (3.5 MB) of this Maintenance &

Service Guide to your hard drive.

This MSG will be periodically maintained and updated as needed.

To report a technical problem, contact your Regional Support Center or IM Help Center.

For content comments or questions, contact the Editor.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

PREFACE

This Maintenance and Service Guide is a troubleshooting guide that can be used for
reference when servicing the Compaq Prosignia Series Computers.

Compaq Computer Corporation reserves the right to make changes to the Compaq
Prosignia SeriesComputers without notice.

Symbols

The following words and symbols mark special messages throughout this guide.

WARNING: Text set off in this manner indicates that failure to

follow directions in the warning could result in bodily harm or
loss of life.

CAUTION: Text set off in this manner indicates that failure to

follow directions could result in damage to equipment or loss of
data.

IMPORTANT:

Text set off in this manner presents clarifying
information or specific instructions.

NOTE:

Text set off in this manner presents commentary, sidelights, or
interesting points of information.

Technician Notes

WARNING: Only authorized technicians trained by Compaq

should repair this equipment. All troubleshooting and repair
procedures are detailed to allow only subassembly/module level
repair. Because of the complexity of the individual boards and
subassemblies, the user should not attempt to make repairs at
the component level or to make modifications to any printed
circuit board. Improper repairs can create a safety hazard. Any
indications of component replacement or printed circuit board
modifications may void any warranty.

Serial Number

When requesting information or ordering spare parts, the computer's serial number
should be provided to Compaq. The serial number can be found on the rear of the
computer's chassis, above the power supply.

Locating Additional Information

The following documentation is available to support this product:

Compaq Prosignia documentation set■

Introducing Windows 95 Guide■

Service Training Guides■
Compaq Service Advisories and Bulletins■

Compaq QuickFind■
Compaq Service Quick Reference Guide■
Compaq Help Center■

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

NOTICE

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR

EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR

CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR

USE OF THIS MATERIAL.

This guide contains information protected by copyright. No part of this guide may be

photocopied or reproduced in any form without prior written consent from Compaq
Computer Corporation. Ó 1999 Compaq Computer Corporation. All rights reserved.

Printed in the U.S.A. Compaq, Prosignia Registered U. S. Patent and Trademark Office.

Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.

Windows 98 is a trademark of Microsoft Corporation. The software described in this

guide is furnished under a license agreement or nondisclosure agreement. The software

may be used or copied only in accordance with the terms of the agreement. Product

names mentioned herein may be trademarks and/or registered trademarks of their

respective companies.

Maintenance and Service Guide Compaq Prosignia Series Computers First Edition

(Febuary 1999) Compaq Computer Corporation

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Product Description

Index Page

.Section Navigation:

Models

CPU Controls & Lights

Keyboard Controls and

Lights

CPU Rear Connectors

Power Cord Set

Requirements

.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Illustrated Parts Catalog

Index Page

.Section Navigation:

System Unit

Mass Storage

Devices

Cable Kit

System Board

Modem

Keyboard

Monitors

Return Kit

Documentation &

Software

Miscellaneous

*.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Index Page

Section Navigation:

Preliminaries

Serial Number Location

Hood

Power Supply

Drives Index

CD Drive

Diskette Drive

Hard Drive
Video Card

NIC Card

Modem/Fax

DIMM

RTC Battery

Processor

Front Bezel

On-Button Board

System Board Bracket

System Board

I/O Panel

iagcaac

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Jumper & Switch Settings

Index Page

.Section Navigation:

System Board Connectors &

Jumper
32X CD Jumper Positions
52X CD Jumper Positions

9.1-GB Hard Drive Jumper
Positions

13.5-GB Hard Drive Jumper
Positions

18-GB Hard Drive Jumper

Positions

.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Troubleshooting

Index

.Section Navigation:

Clearing CMOS

Power-on Self-test

Configuration

Troubleshooting Without

Diagnostics

Diagnostic Error Codes

.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

Index Page

.Section Navigation:

System Unit

CD Drives

Diskette Drive

Hard Drives

Power Supply

Modem/Fax

Mouse

Pin Assignments

.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

System

.Section

Navigation:

>System
Unit

>CD Drives
>Diskette

Drive
>Hard

Drives
>Power

Supply
>Modem/Fax
>Keyboard &

Mouse
>Pin

Assignments

.

General system specifications
Video memory
System interrupts
System I/O (system function - shipping configuration)
System memory
System DMA

General System Specifications

U. S. Metric

Dimensions

Height 7.7 in 19.6 cm

Depth 14.2 in 36.2 cm

Width 13.6 in 34.5 cm

BTUs
Weight

18.3 lbs 8.3 kg

Environmental Requirements
Temperature

Operating 50° to 93° F 10° to 35° C

Shipping -4° to 140° F -40° to 60° C

Humidity (noncondensing)

Operating 8% to 90% 8% to 90%

Nonoperating 95% Relative

humidity @ 30° C

95% Relative

humidity @ 30°

C

Maximum Altitude (unpressurized)

Operating 10,000 ft 3048 m

Nonoperating 30,000 ft 9144 m

Return to the top.

STB/n Vidia TNTv 3D AGP
Resolution

(maximum)

1600 x 1200

Colors Supported

16.7M

Refresh Rate

80 Hz, 90 Hz

Acceleration

3 ROP BitBLT, Line Draw, Text,

Color Expansion, Basic Video Color

Conversion an Scaling

Memory

16-MB SDRAM Standard

Return to the top.

System Interrupts
Hardware

IRQ

System Function

IRQ 0 System timer
IRQ 1 Standard 101/102-Key or Microsoft Natural

Keyboard
IRQ 2 Programmable interrupt controller
IRQ 3 Communications Port (COM2)
IRQ 4 Communications Port (COM1)
IRQ 5 (free)
IRQ 6 Standard Floppy Disk Controller
IRQ 7 Printer Port (LPT1)
IRQ 8 System CMOS/real time clock
IRQ 9 Rockwell HCF 56K Data Fax PCI Modem

Rockwell PCI Modem Enumerator

Creative Sound Blaster AudioPCI 128

IRQ Holder for PCI Steering

IRQ 10 Intel 82371AB/EB PCI to USB Universal Host

Controller

IRQ Holder for PCI Steering

IRQ 11 STB Velocity 4400/4000

IRQ Holder for PCI Steering

IRQ 12 PS/2 Compatible Mouse Port
IRQ 13 Numeric data processor
IRQ 14 Primary IDE controller (dual fifo)

Intel 82371AB/EB PCI Bus Master IDE Controller

IRQ 15 Secondary IDE controller (dual fifo)

Intel 82371AB/EB PCI Bus Master IDE Controller

Return to the top.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

CD Drives

.Section

Navigation:

>System
Unit

>CD Drives

>Diskette
Drive

>Hard
Drives

>Power
Supply

>Modem/Fax
>Keyboard &

Mouse
>Pin

Assignments

*!@

32X CD Drive

Disk

Applicable Disk

CD-ROM (Mode 1 and 2)
CD-DA, CD-XA, CD-RW (Mode
2, Form 1 and 2)
Photo CD (Single and Multiple
Session)
Mixed Mode (Audio and Data
Combined)

CDI Ready
Capacity 650 MB (Mode 1, 12 cm)
Diameter

Rotational Speed
Center Hole
Thickness
Track Pitch

4.7 in, 3.15 in/12 cm, 8 cm

4200 rpm maximum

0.6 in/15 mm diameter

0.05 in/1.2 mm

1.6 µm

Block Size

Mode 1
Mode 2
CD-DA
CD-XA

2048, 1024 bytes

2340, 2336, 1024 bytes

2352 bytes

2328 bytes

Interface

IDE
Access Times (typical)

Random < 100 ms

Full Stroke < 150 ms

Audio Output Level

Line Out 0.7 VRMS at 47 kOhms

Headphone

0.6 VRMS at 32 Ohms

(maximum volume)

Data Transfer Rate

Sustained

Burst

150 KB/s (single)

1500 - 4800 KB/s (variable)

Cache Buffer

128 KB
Start-Up Time (typical)

< 7 seconds

Stop Time

< 4 seconds

Laser Parameters

Type

Wave Length

Divergence Angle

Output Power

Semiconductor Laser GaA1As

780 ± 25 nm

53.5° ± 1.5°

0.14 mW

Operating Conditions

Temperature

Humidity

41° - 113°F / 5° - 45°C

10 - 80%

Dimensions

(HxWxD, maximum)

11.69 x 5.91 x 8.2 in / 4.29 x

15.01 x 20.8 cm

Weight

2.65 lbs / 1.2 kg

52X CD Drive

Disk

Applicable Disk

CD-ROM (Mode 1 and 2)

CD-DA, CD-RW,

Photo CD (Single and Multiple

Session)

CD-XA Ready

CDI Ready

Capacity

540 MB (Mode 1, 12 cm)

650 MB (Mode 2)

Diameter
Rotational Speed
Center Hole
Thickness
Track Pitch

4.7 in, 3.15 in/12 cm, 8 cm

8350 rpm maximum

0.6 in/15 mm diameter

0.05 in/1.2 mm

1.6 µm

Block Size

Mode 1
Mode 2
CD-DA
CD-XA

2048, 1024 bytes

2340, 2336, 1024 bytes

2352 bytes

2328 bytes

Interface

IDE
Access Times (typical)
Random < 100 ms
Full Stroke < 150 ms

Audio Output Level

Line Out 0.7 VRMS at 47 kOhms
Headphone

0.6 VRMS at 32 Ohms

(maximum volume)

Data Transfer Rate

Sustained
Burst

150 KB/s (single)

2550 to 6000 KB/s (variable)

Cache Buffer

128 KB
Start-Up Time (typical)

< 15 seconds

Stop Time

< 3 seconds

Laser Parameters

Type
Wave Length
Divergence Angle
Output Power

Semiconductor Laser GaA1As

780 ± 25 nm

53.5° ± 1.5°

0.14 mW

Operating Conditions

Temperature
Humidity

41° - 113°F -- 5° - 45°C

10 - 80%

Dimensions

(HxWxD, maximum)

11.69 x 5.91 x 8.2 in -- 4.29 x

15.01 x 20.8 cm

Weight

2.65 lbs -- 1.2 kg

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

1.44 MB Diskette Drive

.Section

Navigation:

>System
Unit

>CD Drives

>Diskette
Drive

>Hard
Drives

>Power
Supply

>Modem/Fax
>Keyboard &

Mouse
>Pin

Assignments

.

Size (in)

3.5" (8.89
cm)

High Density (MB)

1.44 / 720
KB

Low Density (KB)

720

LED Indicators (Front
Panel)

Green

Height

One-third

Bytes per Sector

512

Drive Rotation

300 rpm

Transfer Rate

500/250
Kb/s

Sectors per Track

High Density 18
Low Density 9

Tracks per Side

High Density 80
Low Density 80

Read/Write Heads

2

Cylinder (high/low)

80/80

Average Seek Times

Track-to-Track 3/6 ms
Average 94/173 ms
Settling Time 15 ms
Latency

Average

100 ms

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

Hard Drives

.Section

Navigation:

>System
Unit

>CD Drives
>Diskette

Drive

>Hard
Drives

>Power
Supply

>Modem/Fax
>Keyboard &

Mouse
>Pin

Assignments

.

Ultra ATA 7200 rpm Hard Drives
Size 9.1 GB 13.5 GB 18 GB
Capacity

91000 MB 13500 GB 18000 GB

Height

1.0" 1.0" 1.0"

Size

3.5" 3.5" 3.5"

Interface

Ultra ATA Ultra ATA Ultra ATA

Transfer Rate

Media (MB/s)

Interface (MB/s)

139-224 MB/s

16.6 MB/s

139-224 MB/s

16.6 MB/s

139-224

MB/s

66.6 MB/s

Typical Seek Time (including settling)

Single Track (ms)

Average (ms)

Full Stroke (ms)

1.7 ms

8.5 ms

15.0 ms

1.7 ms

8.5 ms

15.0 ms

1.7 ms

8.5 ms

15.0 ms

Physical Configuration

Cylinders

Data

Heads

Sectors

per

Track

15,011

4

214-312

15,011

6

214-312

15,011

10

214-312

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

Power Supply

.Section

Navigation:

>System
Unit

>CD Drives
>Diskette

Drive
>Hard

Drives

>Power
Supply

>Modem/Fax
>Keyboard &

Mouse
>Pin

Assignments

.

U. S. Outside U. S.

Input
Specifications

Operating
Voltage
Range

90-131 VAC 180-255 VAC

Rated
Voltage
Range

100-127 VAC 200-240 VAC

Rated
Line
Frequency

47 to 63 Hz 47 to 63 Hz

Rated
Input
Current

4A 2A

Maximum
Rated
Power

145 Watts 145 Watts

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

Modem/Fax

.Section

Navigation:

>System
Unit

>CD Drives
>Diskette

Drive
>Hard

Drives
>Power

Supply

>Modem/Fax

>Keyboard &
Mouse

>Pin
Assignments

.

Compaq 56K Fax-modem

Architecture

PCI

Compliance

V.90
Full ITU-T v.34 compliance
Compliance with v.21, v.22, v22bis,
v.23, v.32, v.32bis, Bell 103, Bell
212A

Connectors

RJ-11

Error correction

v.42, MNP2-4

Data
Compression

v.42bis/MNP5

Fax Modulation

v.17, v.21, v.29, v.27Ter

Comand Set

Hayes AT, Class 1 Fax

OS Driver
Support

MS Windows 95 (osr2), MS Windows
NT Workstation 4.0

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

Keyboard & Mouse

.Section

Navigation:

>System
Unit

>CD Drives
>Diskette

Drive
>Hard

Drives
>Power

Supply
>Modem/Fax

> Keyboard
& Mouse

>Pin
Assignments

.

Enhanced Keyboard

Dimensions (H x W x L)

1.5 x 18.0 x 6.5 in / 3.81 x 45.72 x

16.51

Weight 3.5 lbs / 1.59 kg

Microsoft Intellimouse PS/2

Dimensions

U. S. Metric

Height
Length
Width

1.22 in

3.94 in

2.21 in

3.1 cm
10 cm

5.6 cm

Weight

2.9 oz 85 g

Base Resolution

400 DPI

Tracking Speed

(maximum)

10 in/sec 25 cm/sec

Temperature

Operating
Storage

32° F to 104° F

-4° F to 140° F

0° C to 40° C

-20° C to 60° C

Lifetime

Mechanical
Switch

Exceeds 300 miles
Exceeds 1 million
operations

Exceeds 483
km
Exceeds 1
million
operations

Relative Humidity

10% to 90%, noncondensing

ESD

No soft errors through 6 kV;
No hard errors through 6 kV;
specific performance depends on host
system

Microsoft Intellimouse USB

Dimensions

U. S. Metric

Height
Length
Width

1.22 in

3.94 in

2.21 in

3.1 cm
10 cm

5.6 cm

Weight

2.9 oz 85 g

Base Resolution

400 DPI

Tracking Speed

(maximum)

10 in/sec 25 cm/sec

Temperature

Operating
Storage

32° F to 104° F

-4° F to 140° F

0° C to 40° C

-20° C to 60° C

Lifetime

Mechanical
Switch

Exceeds 300 miles
Exceeds 1 million
operations

Exceeds 483 km
Exceeds 1
million
operations

Relative Humidity

10% to 90%, noncondensing

ESD

No soft errors through 6 kV;
No hard errors through 6 kV;
specific performance depends on host
system

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Jumper & Switch Information

Connector Pin Assignments

.Section

Navigation:

>System
Unit

>CD Drives
>Diskette

Drive
>Hard

Drives
>Power

Supply
>Modem/Fax
>Keyboard &

Mouse

>Pin
Assignments

.

Click on a link:

Audio line out

Flat panel

monitor

Mouse Serial

Audio line in Keyboard Parallel

Speaker/headphone

out

CD drive data

cable

Microphone

Phone line

to phone

USB

Fax/modem MIDI/joystick

Phone line

to wall

jack

VGA monitor

Parallel Connector

Pin Signal Pin Signal Pin Signal
1

Strobe*

7

Data Bit 5

13

Select

2

Data Bit 0

8

Data Bit 6

14

Auto Linefeed*

3

Data Bit 1

9

Data Bit 7

15

Error*

4

Data Bit 2

10

Acknowledge*

16

Initialize Printer*

5

Data Bit 3

11

Busy

17

Select In*

6

Data Bit 4

12

Paper Out

18-25

Signal Ground

* Active low

Serial Connector

Pin Signal
1

Carrier Detect

2

Receive Data

3

Transmit Data

4

Data Terminal Ready

5

Signal Ground

6

Data Set Ready

7

Ready to Send

8

Clear to Send

9

Ring Indicator

Universal Serial Bus

Pin Signal
1

- Data

2

+Data

3

Ground

4

+5 VDC

Keyboard &

Mouse

Pin Signal
1

Data

2

Unused

3

Ground

4

+5 VDC

5

Clock

6

Unused

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Jumper & Switch Information

Connector Pin Assignments

.Section

Navigation:

>System Unit
>CD Drives
>Diskette Drive
>Hard Drives
>Power Supply
>Modem/Fax
>Mouse

>Pin
Assignments

.

Click on a link:

Audio line

out

Flat panel

monitor

Mouse Serial

Audio line

in

Keyboard Parallel

Speaker/headphone

out

CD drive

data cable

Microphone

Phone
line to
phone

USB

Fax/modemMIDI/joystick

Phone
line to

wall
jack

VGA monitor

Flat-panel monitor

Pin Signal Pin Signal Pin Signal Pin Signal
1

TX2+

6

TXC+

11

TX2-

16

TXC-

2

Ground

7

Logic
ground

12

Ground

17

+5VDC

3

TX1+

8

DDC
data
(SDA)

13

TX1-

18

DDC
Clock
(SCL)

4

TX0+

9

Reserved

14

TX0-

19

Reserved

5

Ground

10

Reserved

15

Ground

20

Reserved

MIDI/Joystick

Pin Signal Pin Signal Pin Signal
1

+5 VDC

6

Y-Axis (1)

11

X-Axis (2)

2

Fire A (1)

7

Fire B (1)

12

MIDI Out

3

X-Axis (1)

8

+5 VDC

13

Y-Axis (2)

4

Ground

9

+5 VDC

14

Fire B (2)

5

Ground

10

Fire A (2)

15

MIDI In

Line out, Line in, Speaker/Headphone Out, Microphone

Stereo 1/8" Miniphone

Phone Line to Wall Jack

Phone Line to Phone

Pin Signal

1

Unused

2

Tip

3

Ring

4

Unused

Internal Fax/Modem
Pin Signal Pin Signal Pin Signal
1

Unused

3

Ring

5

Unused

2

Unused

4

Tip

6

Unused

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Jumper & Switch Information

Connector Pin Assignments

.Section

Navigation:

>System
Unit

>CD Drives
>Diskette

Drive
>Hard Drives
>Power

Supply
>Modem/Fax
>Mouse

>Pin
Assignments

.

Click on a link:

Audio line

out

Flat panel

monitor

Mouse Serial

Audio line

in

Keyboard Parallel

Speaker/headphone

out

CD drive

data cable

Microphone

Phone
line to
phone

USB

Fax/modemMIDI/joystick

Phone
line to

wall

jack

VGA monitor

VGA Monitor

Pin Signal Pin Signal

1

Red
Analog

9

+5 VDC

2

Green
Analog

10

Ground

3

Blue
Analog

11

Volume
Down

4

Volume
Up

12

DDC Data

5

Ground

13

Horizontal
Sync

6

Ground
Analog

14

Vertical
Sync

7

Ground
Analog

15

DDC
Clock

8

Ground
Analog

CD Drive Data Cable
Pin Signal Pin Signal Pin Signal Pin Signal
1

RESET

11

DD3

21

DMARK

31

INTRQ

2

GND

12

DD12

22

GND

32

-IOCS16

3

DD7

13

DD2

23

-DIOW

33

DA0

4

DD8

14

DD13

24

GND

34

-PDIA6

5

DD6

15

DD1

25

-DIOR

35

DA0

6

DD9

16

DD14

26

GND

36

DAZ

7

DD5

17

DD0

27

IORDY

37

-CS1FX

8

DD10

18

DD15

28

SPSYNC

38

-CS3FX

9

DD4

19

GND

29

-DMACK

39

-DASP

10

DD11

20

(KEY)

30

GND

40

GNP

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

System

.Section

Navigation:

>System Unit

>CD Drives
>Diskette Drive
>Hard Drives
>Power Supply
>Modem/Fax
>Mouse
>Pin

Assignments

.

General system specifications
Video memory
System interrupts
System I/O (system function - shipping configuration)
System memory
System DMA

System I/O

I/O Address (Hex) System Function (Shipping

Configuration)

x0000 - x000F Direct memory access controller
x0010 - x001F Motherboard resources
x0020 - x0021 Programmable interrupt controller
x0022 - x003F Motherboard resources
x0040 - x0043 System timer
x0050 - x0052 Motherboard resources
x0060 - x0060 Standard 101/102-Key or Microsoft
Natural Keyboard
x0061 - x0061 System speaker
x0064 - x0064 Standard 101/102-Key or Microsoft
Natural Keyboard
x0070 - x0071 System CMOS/real time clock
x0072 - x0077 Motherboard resources
x0080 - x0090 Direct memory access controller
x0091 - x0093 Motherboard resources
x0094 - x009F Direct memory access controller
x00A0 - x00A1 Programmable interrupt controller
x00A2 - x00BE Motherboard resources
x00C0 - x00DE Direct memory access controller
x00F0 - x00FF Numeric data processor
x0170 - x0177 Intel 82371AB/EB PCI Bus Master IDE
Controller
x0170 - x0177 Secondary IDE controller (dual fifo)
x01F0 - x01F7 Intel 82371AB/EB PCI Bus Master IDE
Controller
x01F0 - x01F7 Primary IDE controller (dual fifo)
x0200 - x0207 Creative Gameport Joystick
x0220 - x022F Sound Blaster AudioPCI 128 Legacy
Device
x0290 - x0297 Motherboard resources
x02F8 - x02FF Communications Port (COM2)
x0330 - x033F Sound Blaster AudioPCI 128 Legacy
Device
x0370 - x0371 Motherboard resources
x0376 - x0376 Intel 82371AB/EB PCI Bus Master IDE
Controller
x0376 - x0376 Secondary IDE controller (dual fifo)
x0378 - x037F Printer Port (LPT1)
x0388 - x038B Sound Blaster AudioPCI 128 Legacy
Device
x03B0 - x03BB STB Velocity 4400/4000
x03C0 - x03DF STB Velocity 4400/4000
x03E8 - x03EF Rockwell HCF 56K Data Fax PCI Modem
x03F0 - x03F5 Standard Floppy Disk Controller
x03F6 - x03F6 Intel 82371AB/EB PCI Bus Master IDE
Controller
x03F6 - x03F6 Primary IDE controller (dual fifo)
x03F8 - x03FF Communications Port (COM1)
x0400 - x043F Motherboard resources
x0440 - x044F Motherboard resources
x04D0 - x04D1 Motherboard resources
x0570 - x0577 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x0570 - x0577 Alias of Secondary IDE controller (dual
fifo)
x05F0 - x05F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x05F0 - x05F7 Alias of Primary IDE controller (dual
fifo)
x0776 - x0776 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x0776 - x0776 Alias of Secondary IDE controller (dual
fifo)
x07B0 - x07BB Alias of STB Velocity 4400/4000
x07C0 - x07DF Alias of STB Velocity 4400/4000
x07F6 - x07F6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x07F6 - x07F6 Alias of Primary IDE controller (dual
fifo)
x0970 - x0977 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x0970 - x0977 Alias of Secondary IDE controller (dual
fifo)
x09F0 - x09F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x09F0 - x09F7 Alias of Primary IDE controller (dual
fifo)
x0B76 - x0B76 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x0B76 - x0B76 Alias of Secondary IDE controller (dual
fifo)
x0BB0 - x0BBB Alias of STB Velocity 4400/4000
x0BC0 - x0BDF Alias of STB Velocity 4400/4000
x0BF6 - x0BF6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x0BF6 - x0BF6 Alias of Primary IDE controller (dual
fifo)
x0CF8 - x0CFF Motherboard resources
x0D70 - x0D77 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x0D70 - x0D77 Alias of Secondary IDE controller (dual
fifo)
x0DF0 - x0DF7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x0DF0 - x0DF7 Alias of Primary IDE controller (dual
fifo)
x0F76 - x0F76 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x0F76 - x0F76 Alias of Secondary IDE controller (dual
fifo)
x0FB0 - x0FBB Alias of STB Velocity 4400/4000
x0FC0 - x0FDF Alias of STB Velocity 4400/4000
x0FF6 - x0FF6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x0FF6 - x0FF6 Alias of Primary IDE controller (dual
fifo)
x1170 - x1177 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x1170 - x1177 Alias of Secondary IDE controller (dual
fifo)
x11F0 - x11F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x11F0 - x11F7 Alias of Primary IDE controller (dual
fifo)
x1376 - x1376 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x1376 - x1376 Alias of Secondary IDE controller (dual
fifo)
x13B0 - x13BB Alias of STB Velocity 4400/4000
x13C0 - x13DF Alias of STB Velocity 4400/4000
x13F6 - x13F6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x13F6 - x13F6 Alias of Primary IDE controller (dual
fifo)
x1570 - x1577 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x1570 - x1577 Alias of Secondary IDE controller (dual
fifo)
x15F0 - x15F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x15F0 - x15F7 Alias of Primary IDE controller (dual
fifo)
x1776 - x1776 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x1776 - x1776 Alias of Secondary IDE controller (dual
fifo)
x17B0 - x17BB Alias of STB Velocity 4400/4000
x17C0 - x17DF Alias of STB Velocity 4400/4000
x17F6 - x17F6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x17F6 - x17F6 Alias of Primary IDE controller (dual
fifo)
x1970 - x1977 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x1970 - x1977 Alias of Secondary IDE controller (dual
fifo)
x19F0 - x19F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x19F0 - x19F7 Alias of Primary IDE controller (dual
fifo)
x1B76 - x1B76 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x1B76 - x1B76 Alias of Secondary IDE controller (dual
fifo)
x1BB0 - x1BBB Alias of STB Velocity 4400/4000
x1BC0 - x1BDF Alias of STB Velocity 4400/4000
x1BF6 - x1BF6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x1BF6 - x1BF6 Alias of Primary IDE controller (dual
fifo)
x1D70 - x1D77 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x1D70 - x1D77 Alias of Secondary IDE controller (dual
fifo)
x1DF0 - x1DF7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x1DF0 - x1DF7 Alias of Primary IDE controller (dual
fifo)
x1F76 - x1F76 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x1F76 - x1F76 Alias of Secondary IDE controller (dual
fifo)
x1FB0 - x1FBB Alias of STB Velocity 4400/4000
x1FC0 - x1FDF Alias of STB Velocity 4400/4000
x1FF6 - x1FF6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x1FF6 - x1FF6 Alias of Primary IDE controller (dual
fifo)
x2170 - x2177 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x2170 - x2177 Alias of Secondary IDE controller (dual
fifo)
x21F0 - x21F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x21F0 - x21F7 Alias of Primary IDE controller (dual
fifo)
x2376 - x2376 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x2376 - x2376 Alias of Secondary IDE controller (dual
fifo)
x23B0 - x23BB Alias of STB Velocity 4400/4000
x23C0 - x23DF Alias of STB Velocity 4400/4000
x23F6 - x23F6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x23F6 - x23F6 Alias of Primary IDE controller (dual
fifo)
x2570 - x2577 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x2570 - x2577 Alias of Secondary IDE controller (dual
fifo)
x25F0 - x25F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x25F0 - x25F7 Alias of Primary IDE controller (dual
fifo)
x2776 - x2776 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x2776 - x2776 Alias of Secondary IDE controller (dual
fifo)
x27B0 - x27BB Alias of STB Velocity 4400/4000
x27C0 - x27DF Alias of STB Velocity 4400/4000
x27F6 - x27F6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x27F6 - x27F6 Alias of Primary IDE controller (dual
fifo)
x2970 - x2977 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x2970 - x2977 Alias of Secondary IDE controller (dual
fifo)
x29F0 - x29F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x29F0 - x29F7 Alias of Primary IDE controller (dual
fifo)
x2B76 - x2B76 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x2B76 - x2B76 Alias of Secondary IDE controller (dual
fifo)
x2BB0 - x2BBB Alias of STB Velocity 4400/4000
x2BC0 - x2BDF Alias of STB Velocity 4400/4000
x2BF6 - x2BF6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x2BF6 - x2BF6 Alias of Primary IDE controller (dual
fifo)
x2D70 - x2D77 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x2D70 - x2D77 Alias of Secondary IDE controller (dual
fifo)
x2DF0 - x2DF7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x2DF0 - x2DF7 Alias of Primary IDE controller (dual
fifo)
x2F76 - x2F76 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x2F76 - x2F76 Alias of Secondary IDE controller (dual
fifo)
x2FB0 - x2FBB Alias of STB Velocity 4400/4000
x2FC0 - x2FDF Alias of STB Velocity 4400/4000
x2FF6 - x2FF6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x2FF6 - x2FF6 Alias of Primary IDE controller (dual
fifo)
x3170 - x3177 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x3170 - x3177 Alias of Secondary IDE controller (dual
fifo)
x31F0 - x31F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x31F0 - x31F7 Alias of Primary IDE controller (dual
fifo)
x3376 - x3376 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x3376 - x3376 Alias of Secondary IDE controller (dual
fifo)
x33B0 - x33BB Alias of STB Velocity 4400/4000
x33C0 - x33DF Alias of STB Velocity 4400/4000
x33F6 - x33F6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x33F6 - x33F6 Alias of Primary IDE controller (dual
fifo)
x3570 - x3577 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x3570 - x3577 Alias of Secondary IDE controller (dual
fifo)
x35F0 - x35F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x35F0 - x35F7 Alias of Primary IDE controller (dual
fifo)
x3776 - x3776 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x3776 - x3776 Alias of Secondary IDE controller (dual
fifo)
x37B0 - x37BB Alias of STB Velocity 4400/4000
x37C0 - x37DF Alias of STB Velocity 4400/4000
x37F6 - x37F6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x37F6 - x37F6 Alias of Primary IDE controller (dual
fifo)
x3970 - x3977 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x3970 - x3977 Alias of Secondary IDE controller (dual
fifo)
x39F0 - x39F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x39F0 - x39F7 Alias of Primary IDE controller (dual
fifo)
x3B76 - x3B76 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x3B76 - x3B76 Alias of Secondary IDE controller (dual
fifo)
x3BB0 - x3BBB Alias of STB Velocity 4400/4000
x3BC0 - x3BDF Alias of STB Velocity 4400/4000
x3BF6 - x3BF6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x3BF6 - x3BF6 Alias of Primary IDE controller (dual
fifo)
x3D70 - x3D77 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x3D70 - x3D77 Alias of Secondary IDE controller (dual
fifo)
x3DF0 - x3DF7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x3DF0 - x3DF7 Alias of Primary IDE controller (dual
fifo)
x3F76 - x3F76 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x3F76 - x3F76 Alias of Secondary IDE controller (dual
fifo)
x3FB0 - x3FBB Alias of STB Velocity 4400/4000
x3FC0 - x3FDF Alias of STB Velocity 4400/4000
x3FF6 - x3FF6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x3FF6 - x3FF6 Alias of Primary IDE controller (dual
fifo)
x4170 - x4177 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x4170 - x4177 Alias of Secondary IDE controller (dual
fifo)
x41F0 - x41F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x41F0 - x41F7 Alias of Primary IDE controller (dual
fifo)
x4376 - x4376 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x4376 - x4376 Alias of Secondary IDE controller (dual
fifo)
x43B0 - x43BB Alias of STB Velocity 4400/4000
x43C0 - x43DF Alias of STB Velocity 4400/4000
x43F6 - x43F6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x43F6 - x43F6 Alias of Primary IDE controller (dual
fifo)
x4570 - x4577 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x4570 - x4577 Alias of Secondary IDE controller (dual
fifo)
x45F0 - x45F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x45F0 - x45F7 Alias of Primary IDE controller (dual
fifo)
x4776 - x4776 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x4776 - x4776 Alias of Secondary IDE controller (dual
fifo)
x47B0 - x47BB Alias of STB Velocity 4400/4000
x47C0 - x47DF Alias of STB Velocity 4400/4000
x47F6 - x47F6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x47F6 - x47F6 Alias of Primary IDE controller (dual
fifo)
x4970 - x4977 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x4970 - x4977 Alias of Secondary IDE controller (dual
fifo)
x49F0 - x49F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x49F0 - x49F7 Alias of Primary IDE controller (dual
fifo)
x4B76 - x4B76 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x4B76 - x4B76 Alias of Secondary IDE controller (dual
fifo)
x4BB0 - x4BBB Alias of STB Velocity 4400/4000
x4BC0 - x4BDF Alias of STB Velocity 4400/4000
x4BF6 - x4BF6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x4BF6 - x4BF6 Alias of Primary IDE controller (dual
fifo)
x4D70 - x4D77 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x4D70 - x4D77 Alias of Secondary IDE controller (dual
fifo)
x4DF0 - x4DF7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x4DF0 - x4DF7 Alias of Primary IDE controller (dual
fifo)
x4F76 - x4F76 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x4F76 - x4F76 Alias of Secondary IDE controller (dual
fifo)
x4FB0 - x4FBB Alias of STB Velocity 4400/4000
x4FC0 - x4FDF Alias of STB Velocity 4400/4000
x4FF6 - x4FF6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x4FF6 - x4FF6 Alias of Primary IDE controller (dual
fifo)
x5170 - x5177 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x5170 - x5177 Alias of Secondary IDE controller (dual
fifo)
x51F0 - x51F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x51F0 - x51F7 Alias of Primary IDE controller (dual
fifo)
x5376 - x5376 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x5376 - x5376 Alias of Secondary IDE controller (dual
fifo)
x53B0 - x53BB Alias of STB Velocity 4400/4000
x53C0 - x53DF Alias of STB Velocity 4400/4000
x53F6 - x53F6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x53F6 - x53F6 Alias of Primary IDE controller (dual
fifo)
x5570 - x5577 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x5570 - x5577 Alias of Secondary IDE controller (dual
fifo)
x55F0 - x55F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x55F0 - x55F7 Alias of Primary IDE controller (dual
fifo)
x5776 - x5776 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x5776 - x5776 Alias of Secondary IDE controller (dual
fifo)
x57B0 - x57BB Alias of STB Velocity 4400/4000
x57C0 - x57DF Alias of STB Velocity 4400/4000
x57F6 - x57F6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x57F6 - x57F6 Alias of Primary IDE controller (dual
fifo)
x5970 - x5977 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x5970 - x5977 Alias of Secondary IDE controller (dual
fifo)
x59F0 - x59F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x59F0 - x59F7 Alias of Primary IDE controller (dual
fifo)
x5B76 - x5B76 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x5B76 - x5B76 Alias of Secondary IDE controller (dual
fifo)
x5BB0 - x5BBB Alias of STB Velocity 4400/4000
x5BC0 - x5BDF Alias of STB Velocity 4400/4000
x5BF6 - x5BF6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x5BF6 - x5BF6 Alias of Primary IDE controller (dual
fifo)
x5D70 - x5D77 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x5D70 - x5D77 Alias of Secondary IDE controller (dual
fifo)
x5DF0 - x5DF7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x5DF0 - x5DF7 Alias of Primary IDE controller (dual
fifo)
x5F76 - x5F76 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x5F76 - x5F76 Alias of Secondary IDE controller (dual
fifo)
x5FB0 - x5FBB Alias of STB Velocity 4400/4000
x5FC0 - x5FDF Alias of STB Velocity 4400/4000
x5FF6 - x5FF6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x5FF6 - x5FF6 Alias of Primary IDE controller (dual
fifo)
x6170 - x6177 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x6170 - x6177 Alias of Secondary IDE controller (dual
fifo)
x61F0 - x61F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x61F0 - x61F7 Alias of Primary IDE controller (dual
fifo)
x6376 - x6376 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x6376 - x6376 Alias of Secondary IDE controller (dual
fifo)
x63B0 - x63BB Alias of STB Velocity 4400/4000
x63C0 - x63DF Alias of STB Velocity 4400/4000
x63F6 - x63F6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x63F6 - x63F6 Alias of Primary IDE controller (dual
fifo)
x6570 - x6577 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x6570 - x6577 Alias of Secondary IDE controller (dual
fifo)
x65F0 - x65F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x65F0 - x65F7 Alias of Primary IDE controller (dual
fifo)
x6776 - x6776 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x6776 - x6776 Alias of Secondary IDE controller (dual
fifo)
x67B0 - x67BB Alias of STB Velocity 4400/4000
x67C0 - x67DF Alias of STB Velocity 4400/4000
x67F6 - x67F6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x67F6 - x67F6 Alias of Primary IDE controller (dual
fifo)
x6970 - x6977 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x6970 - x6977 Alias of Secondary IDE controller (dual
fifo)
x69F0 - x69F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x69F0 - x69F7 Alias of Primary IDE controller (dual
fifo)
x6B76 - x6B76 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x6B76 - x6B76 Alias of Secondary IDE controller (dual
fifo)
x6BB0 - x6BBB Alias of STB Velocity 4400/4000
x6BC0 - x6BDF Alias of STB Velocity 4400/4000
x6BF6 - x6BF6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x6BF6 - x6BF6 Alias of Primary IDE controller (dual
fifo)
x6D70 - x6D77 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x6D70 - x6D77 Alias of Secondary IDE controller (dual
fifo)
x6DF0 - x6DF7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x6DF0 - x6DF7 Alias of Primary IDE controller (dual
fifo)
x6F76 - x6F76 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x6F76 - x6F76 Alias of Secondary IDE controller (dual
fifo)
x6FB0 - x6FBB Alias of STB Velocity 4400/4000
x6FC0 - x6FDF Alias of STB Velocity 4400/4000
x6FF6 - x6FF6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x6FF6 - x6FF6 Alias of Primary IDE controller (dual
fifo)
x7170 - x7177 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x7170 - x7177 Alias of Secondary IDE controller (dual
fifo)
x71F0 - x71F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x71F0 - x71F7 Alias of Primary IDE controller (dual
fifo)
x7376 - x7376 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x7376 - x7376 Alias of Secondary IDE controller (dual
fifo)
x73B0 - x73BB Alias of STB Velocity 4400/4000
x73C0 - x73DF Alias of STB Velocity 4400/4000
x73F6 - x73F6 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x73F6 - x73F6 Alias of Primary IDE controller (dual
fifo)
x7570 - x7577 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x7570 - x7577 Alias of Secondary IDE controller (dual
fifo)
x75F0 - x75F7 Alias of Intel 82371AB/EB PCI Bus
Master IDE Controller
x75F0 - x75F7 Alias of Primary IDE controller (dual
fifo)

I/O list Continued.

Return to the top.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

System Specifications

.Section

Navigation:

>System
Unit

>CD Drives
>Diskette

Drive
>Hard

Drives
>Power

Supply
>Modem/Fax
>Mouse
>Pin

Assignments

.

General system specifications
Video memory
System interrupts
System I/O (system function - shipping configuration)
System memory
System DMA

System Memory
Memory

Address

System Function

x00000000

­x0009FBFF

System board extension for PnP BIOS

x0009FC00

­x0009FFFF

System board extension for PnP BIOS

x000A0000

­x000AFFFF

STB Velocity 4400/4000

x000B0000

­x000BFFFF

STB Velocity 4400/4000

x000C0000

­x000C7FFF

STB Velocity 4400/4000

x000E0000

­x000FFFFF

System board extension for PnP BIOS

x00100000

­x03FDFFFF

System board extension for PnP BIOS

x03FE0000

­x03FF7FFF

System board extension for PnP BIOS

x03FF8000

­x03FFFFFF

System board extension for PnP BIOS

xF2800000

­xF48FFFFF

Intel 82443BX Pentium(r) II Processor to AGP
controller

xF3000000

­xF3FFFFFF

STB Velocity 4400/4000

xF3000000

­xF3FFFFFF

STB Velocity 4400/4000

xF8000000

­xFBFFFFFF

Intel 82443BX Pentium(r) II Processor to PCI
bridge (with GART support)

xFCA00000

­xFCA0FFFF

STB Velocity 4400/4000

xFCA00000

­xFEAFFFFF

Intel 82443BX Pentium(r) II Processor to AGP
controller

xFD000000

­xFDFFFFFF

STB Velocity 4400/4000

xFEBF0000

­xFEBFFFFF

Rockwell PCI Modem Enumerator

xFEC00000

­xFEC00FFF

System board extension for PnP BIOS

xFEE00000

­xFEE00FFF

System board extension for PnP BIOS

xFFF80000

­xFFFFFFFF

System board extension for PnP BIOS

Return to the top.

System DMA
Hardware System Function (Default)

DMA 0 (free)
DMA 1 Sound Blaster AudioPCI 128 Legacy Device
DMA 2 Standard Floppy Disk Controller
DMA 3 (free)
DMA 4 Direct memory access controller
DMA 5 (free)
DMA 6 (free)
DMA 7 Sound Blaster AudioPCI 128 Legacy Device

Return to the top.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

System I/O Continued

.Section

Navigation:

>System
Unit

>CD Drives
>Diskette

Drive
>Hard

Drives
>Power

Supply
>Modem/Fax
>Mouse
>Pin

Assignments

.

I/O Address

(Hex)

System Function (Shipping

Configuration)

x7776 - x7776 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x7776 - x7776 Alias of Secondary IDE
controller (dual fifo)
x77B0 - x77BB Alias of STB Velocity
4400/4000
x77C0 - x77DF Alias of STB Velocity
4400/4000
x77F6 - x77F6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x77F6 - x77F6 Alias of Primary IDE
controller (dual fifo)
x7970 - x7977 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x7970 - x7977 Alias of Secondary IDE
controller (dual fifo)
x79F0 - x79F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x79F0 - x79F7 Alias of Primary IDE
controller (dual fifo)
x7B76 - x7B76 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x7B76 - x7B76 Alias of Secondary IDE
controller (dual fifo)
x7BB0 - x7BBB Alias of STB Velocity
4400/4000
x7BC0 - x7BDF Alias of STB Velocity
4400/4000
x7BF6 - x7BF6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x7BF6 - x7BF6 Alias of Primary IDE
controller (dual fifo)
x7D70 - x7D77 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x7D70 - x7D77 Alias of Secondary IDE
controller (dual fifo)
x7DF0 - x7DF7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x7DF0 - x7DF7 Alias of Primary IDE
controller (dual fifo)
x7F76 - x7F76 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x7F76 - x7F76 Alias of Secondary IDE
controller (dual fifo)
x7FB0 - x7FBB Alias of STB Velocity
4400/4000
x7FC0 - x7FDF Alias of STB Velocity
4400/4000
x7FF6 - x7FF6 Alias of Intel 82371AB/EB
PCI Bus Master IDE Controller
x7FF6 - x7FF6 Alias of Primary IDE
controller (dual fifo)
x8170 - x8177 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x8170 - x8177 Alias of Secondary IDE
controller (dual fifo)
x81F0 - x81F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x81F0 - x81F7 Alias of Primary IDE
controller (dual fifo)
x8376 - x8376 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x8376 - x8376 Alias of Secondary IDE
controller (dual fifo)
x83B0 - x83BB Alias of STB Velocity
4400/4000
x83C0 - x83DF Alias of STB Velocity
4400/4000
x83F6 - x83F6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x83F6 - x83F6 Alias of Primary IDE
controller (dual fifo)
x8570 - x8577 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x8570 - x8577 Alias of Secondary IDE
controller (dual fifo)
x85F0 - x85F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x85F0 - x85F7 Alias of Primary IDE
controller (dual fifo)
x8776 - x8776 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x8776 - x8776 Alias of Secondary IDE
controller (dual fifo)
x87B0 - x87BB Alias of STB Velocity
4400/4000
x87C0 - x87DF Alias of STB Velocity
4400/4000
x87F6 - x87F6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x87F6 - x87F6 Alias of Primary IDE
controller (dual fifo)
x8970 - x8977 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x8970 - x8977 Alias of Secondary IDE
controller (dual fifo)
x89F0 - x89F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x89F0 - x89F7 Alias of Primary IDE
controller (dual fifo)
x8B76 - x8B76 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x8B76 - x8B76 Alias of Secondary IDE
controller (dual fifo)
x8BB0 - x8BBB Alias of STB Velocity
4400/4000
x8BC0 - x8BDF Alias of STB Velocity
4400/4000
x8BF6 - x8BF6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x8BF6 - x8BF6 Alias of Primary IDE
controller (dual fifo)
x8D70 - x8D77 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x8D70 - x8D77 Alias of Secondary IDE
controller (dual fifo)
x8DF0 - x8DF7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x8DF0 - x8DF7 Alias of Primary IDE
controller (dual fifo)
x8F76 - x8F76 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x8F76 - x8F76 Alias of Secondary IDE
controller (dual fifo)
x8FB0 - x8FBB Alias of STB Velocity
4400/4000
x8FC0 - x8FDF Alias of STB Velocity
4400/4000
x8FF6 - x8FF6 Alias of Intel 82371AB/EB
PCI Bus Master IDE Controller
x8FF6 - x8FF6 Alias of Primary IDE
controller (dual fifo)
x9170 - x9177 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x9170 - x9177 Alias of Secondary IDE
controller (dual fifo)
x91F0 - x91F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x91F0 - x91F7 Alias of Primary IDE
controller (dual fifo)
x9376 - x9376 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x9376 - x9376 Alias of Secondary IDE
controller (dual fifo)
x93B0 - x93BB Alias of STB Velocity
4400/4000
x93C0 - x93DF Alias of STB Velocity
4400/4000
x93F6 - x93F6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x93F6 - x93F6 Alias of Primary IDE
controller (dual fifo)
x9570 - x9577 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x9570 - x9577 Alias of Secondary IDE
controller (dual fifo)
x95F0 - x95F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x95F0 - x95F7 Alias of Primary IDE
controller (dual fifo)
x9776 - x9776 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x9776 - x9776 Alias of Secondary IDE
controller (dual fifo)
x97B0 - x97BB Alias of STB Velocity
4400/4000
x97C0 - x97DF Alias of STB Velocity
4400/4000
x97F6 - x97F6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x97F6 - x97F6 Alias of Primary IDE
controller (dual fifo)
x9970 - x9977 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x9970 - x9977 Alias of Secondary IDE
controller (dual fifo)
x99F0 - x99F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x99F0 - x99F7 Alias of Primary IDE
controller (dual fifo)
x9B76 - x9B76 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x9B76 - x9B76 Alias of Secondary IDE
controller (dual fifo)
x9BB0 - x9BBB Alias of STB Velocity
4400/4000
x9BC0 - x9BDF Alias of STB Velocity
4400/4000
x9BF6 - x9BF6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x9BF6 - x9BF6 Alias of Primary IDE
controller (dual fifo)
x9D70 - x9D77 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x9D70 - x9D77 Alias of Secondary IDE
controller (dual fifo)
x9DF0 - x9DF7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x9DF0 - x9DF7 Alias of Primary IDE
controller (dual fifo)
x9F76 - x9F76 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
x9F76 - x9F76 Alias of Secondary IDE
controller (dual fifo)
x9FB0 - x9FBB Alias of STB Velocity
4400/4000
x9FC0 - x9FDF Alias of STB Velocity
4400/4000
x9FF6 - x9FF6 Alias of Intel 82371AB/EB
PCI Bus Master IDE Controller
x9FF6 - x9FF6 Alias of Primary IDE
controller (dual fifo)
xA170 - xA177 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xA170 - xA177 Alias of Secondary IDE
controller (dual fifo)
xA1F0 - xA1F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xA1F0 - xA1F7 Alias of Primary IDE
controller (dual fifo)
xA376 - xA376 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xA376 - xA376 Alias of Secondary IDE
controller (dual fifo)
xA3B0 - xA3BB Alias of STB Velocity
4400/4000
xA3C0 - xA3DF Alias of STB Velocity
4400/4000
xA3F6 - xA3F6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xA3F6 - xA3F6 Alias of Primary IDE
controller (dual fifo)
xA570 - xA577 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xA570 - xA577 Alias of Secondary IDE
controller (dual fifo)
xA5F0 - xA5F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xA5F0 - xA5F7 Alias of Primary IDE
controller (dual fifo)
xA776 - xA776 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xA776 - xA776 Alias of Secondary IDE
controller (dual fifo)
xA7B0 - xA7BB Alias of STB Velocity
4400/4000
xA7C0 - xA7DF Alias of STB Velocity
4400/4000
xA7F6 - xA7F6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xA7F6 - xA7F6 Alias of Primary IDE
controller (dual fifo)
xA970 - xA977 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xA970 - xA977 Alias of Secondary IDE
controller (dual fifo)
xA9F0 - xA9F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xA9F0 - xA9F7 Alias of Primary IDE
controller (dual fifo)
xAB76 - xAB76 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xAB76 - xAB76 Alias of Secondary IDE
controller (dual fifo)
xABB0 - xABBB Alias of STB Velocity
4400/4000
xABC0 - xABDF Alias of STB Velocity
4400/4000
xABF6 - xABF6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xABF6 - xABF6 Alias of Primary IDE
controller (dual fifo)
xAD70 - xAD77 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xAD70 - xAD77 Alias of Secondary IDE
controller (dual fifo)
xADF0 - xADF7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xADF0 - xADF7 Alias of Primary IDE
controller (dual fifo)
xAF76 - xAF76 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xAF76 - xAF76 Alias of Secondary IDE
controller (dual fifo)
xAFB0 - xAFBB Alias of STB Velocity
4400/4000
xAFC0 - xAFDF Alias of STB Velocity
4400/4000
xAFF6 - xAFF6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xAFF6 - xAFF6 Alias of Primary IDE
controller (dual fifo)
xB170 - xB177 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xB170 - xB177 Alias of Secondary IDE
controller (dual fifo)
xB1F0 - xB1F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xB1F0 - xB1F7 Alias of Primary IDE
controller (dual fifo)
xB376 - xB376 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xB376 - xB376 Alias of Secondary IDE
controller (dual fifo)
xB3B0 - xB3BB Alias of STB Velocity
4400/4000
xB3C0 - xB3DF Alias of STB Velocity
4400/4000
xB3F6 - xB3F6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xB3F6 - xB3F6 Alias of Primary IDE
controller (dual fifo)
xB570 - xB577 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xB570 - xB577 Alias of Secondary IDE
controller (dual fifo)
xB5F0 - xB5F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xB5F0 - xB5F7 Alias of Primary IDE
controller (dual fifo)
xB776 - xB776 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xB776 - xB776 Alias of Secondary IDE
controller (dual fifo)
xB7B0 - xB7BB Alias of STB Velocity
4400/4000
xB7C0 - xB7DF Alias of STB Velocity
4400/4000
xB7F6 - xB7F6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xB7F6 - xB7F6 Alias of Primary IDE
controller (dual fifo)
xB970 - xB977 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xB970 - xB977 Alias of Secondary IDE
controller (dual fifo)
xB9F0 - xB9F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xB9F0 - xB9F7 Alias of Primary IDE
controller (dual fifo)
xBB76 - xBB76 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xBB76 - xBB76 Alias of Secondary IDE
controller (dual fifo)
xBBB0 - xBBBB Alias of STB Velocity
4400/4000
xBBC0 - xBBDF Alias of STB Velocity
4400/4000
xBBF6 - xBBF6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xBBF6 - xBBF6 Alias of Primary IDE
controller (dual fifo)
xBD70 - xBD77 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xBD70 - xBD77 Alias of Secondary IDE
controller (dual fifo)
xBDF0 - xBDF7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xBDF0 - xBDF7 Alias of Primary IDE
controller (dual fifo)
xBF76 - xBF76 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xBF76 - xBF76 Alias of Secondary IDE
controller (dual fifo)
xBFB0 - xBFBB Alias of STB Velocity
4400/4000
xBFC0 - xBFDF Alias of STB Velocity
4400/4000
xBFF6 - xBFF6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xBFF6 - xBFF6 Alias of Primary IDE
controller (dual fifo)
xC170 - xC177 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xC170 - xC177 Alias of Secondary IDE
controller (dual fifo)
xC1F0 - xC1F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xC1F0 - xC1F7 Alias of Primary IDE
controller (dual fifo)
xC376 - xC376 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xC376 - xC376 Alias of Secondary IDE
controller (dual fifo)
xC3B0 - xC3BB Alias of STB Velocity
4400/4000
xC3C0 - xC3DF Alias of STB Velocity
4400/4000
xC3F6 - xC3F6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xC3F6 - xC3F6 Alias of Primary IDE
controller (dual fifo)
xC570 - xC577 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xC570 - xC577 Alias of Secondary IDE
controller (dual fifo)
xC5F0 - xC5F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xC5F0 - xC5F7 Alias of Primary IDE
controller (dual fifo)
xC776 - xC776 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xC776 - xC776 Alias of Secondary IDE
controller (dual fifo)
xC7B0 - xC7BB Alias of STB Velocity
4400/4000
xC7C0 - xC7DF Alias of STB Velocity
4400/4000
xC7F6 - xC7F6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xC7F6 - xC7F6 Alias of Primary IDE
controller (dual fifo)
xC970 - xC977 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xC970 - xC977 Alias of Secondary IDE
controller (dual fifo)
xC9F0 - xC9F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xC9F0 - xC9F7 Alias of Primary IDE
controller (dual fifo)
xCB76 - xCB76 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xCB76 - xCB76 Alias of Secondary IDE
controller (dual fifo)
xCBB0 - xCBBB Alias of STB Velocity
4400/4000
xCBC0 - xCBDF Alias of STB Velocity
4400/4000
xCBF6 - xCBF6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xCBF6 - xCBF6 Alias of Primary IDE
controller (dual fifo)
xCD70 - xCD77 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xCD70 - xCD77 Alias of Secondary IDE
controller (dual fifo)
xCDF0 - xCDF7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xCDF0 - xCDF7 Alias of Primary IDE
controller (dual fifo)
xCF76 - xCF76 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xCF76 - xCF76 Alias of Secondary IDE
controller (dual fifo)
xCFB0 - xCFBB Alias of STB Velocity
4400/4000
xCFC0 - xCFDF Alias of STB Velocity
4400/4000
xCFF6 - xCFF6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xCFF6 - xCFF6 Alias of Primary IDE
controller (dual fifo)
xD000 - xDFFF Intel 82443BX
Pentium(r) II Processor to AGP
controller
xD170 - xD177 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xD170 - xD177 Alias of Secondary IDE
controller (dual fifo)
xD1F0 - xD1F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xD1F0 - xD1F7 Alias of Primary IDE
controller (dual fifo)
xD376 - xD376 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xD376 - xD376 Alias of Secondary IDE
controller (dual fifo)
xD3B0 - xD3BB Alias of STB Velocity
4400/4000
xD3C0 - xD3DF Alias of STB Velocity
4400/4000
xD3F6 - xD3F6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xD3F6 - xD3F6 Alias of Primary IDE
controller (dual fifo)
xD570 - xD577 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xD570 - xD577 Alias of Secondary IDE
controller (dual fifo)
xD5F0 - xD5F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xD5F0 - xD5F7 Alias of Primary IDE
controller (dual fifo)
xD776 - xD776 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xD776 - xD776 Alias of Secondary IDE
controller (dual fifo)
xD7B0 - xD7BB Alias of STB Velocity
4400/4000
xD7C0 - xD7DF Alias of STB Velocity
4400/4000
xD7F6 - xD7F6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xD7F6 - xD7F6 Alias of Primary IDE
controller (dual fifo)
xD970 - xD977 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xD970 - xD977 Alias of Secondary IDE
controller (dual fifo)
xD9F0 - xD9F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xD9F0 - xD9F7 Alias of Primary IDE
controller (dual fifo)
xDB76 - xDB76 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xDB76 - xDB76 Alias of Secondary IDE
controller (dual fifo)
xDBB0 - xDBBB Alias of STB Velocity
4400/4000
xDBC0 - xDBDF Alias of STB Velocity
4400/4000
xDBF6 - xDBF6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xDBF6 - xDBF6 Alias of Primary IDE
controller (dual fifo)
xDD70 - xDD77 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xDD70 - xDD77 Alias of Secondary IDE
controller (dual fifo)
xDDF0 - xDDF7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xDDF0 - xDDF7 Alias of Primary IDE
controller (dual fifo)
xDF76 - xDF76 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xDF76 - xDF76 Alias of Secondary IDE
controller (dual fifo)
xDFB0 - xDFBB Alias of STB Velocity
4400/4000
xDFC0 - xDFDF Alias of STB Velocity
4400/4000
xDFF6 - xDFF6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xDFF6 - xDFF6 Alias of Primary IDE
controller (dual fifo)
xE170 - xE177 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xE170 - xE177 Alias of Secondary IDE
controller (dual fifo)
xE1F0 - xE1F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xE1F0 - xE1F7 Alias of Primary IDE
controller (dual fifo)
xE376 - xE376 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xE376 - xE376 Alias of Secondary IDE
controller (dual fifo)
xE3B0 - xE3BB Alias of STB Velocity
4400/4000
xE3C0 - xE3DF Alias of STB Velocity
4400/4000
xE3F6 - xE3F6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xE3F6 - xE3F6 Alias of Primary IDE
controller (dual fifo)
xE570 - xE577 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xE570 - xE577 Alias of Secondary IDE
controller (dual fifo)
xE5F0 - xE5F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xE5F0 - xE5F7 Alias of Primary IDE
controller (dual fifo)
xE776 - xE776 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xE776 - xE776 Alias of Secondary IDE
controller (dual fifo)
xE7B0 - xE7BB Alias of STB Velocity
4400/4000
xE7C0 - xE7DF Alias of STB Velocity
4400/4000
xE7F6 - xE7F6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xE7F6 - xE7F6 Alias of Primary IDE
controller (dual fifo)
xE970 - xE977 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xE970 - xE977 Alias of Secondary IDE
controller (dual fifo)
xE9F0 - xE9F7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xE9F0 - xE9F7 Alias of Primary IDE
controller (dual fifo)
xEB76 - xEB76 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xEB76 - xEB76 Alias of Secondary IDE
controller (dual fifo)
xEBB0 - xEBBB Alias of STB Velocity
4400/4000
xEBC0 - xEBDF Alias of STB Velocity
4400/4000
xEBF6 - xEBF6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xEBF6 - xEBF6 Alias of Primary IDE
controller (dual fifo)
xED70 - xED77 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xED70 - xED77 Alias of Secondary IDE
controller (dual fifo)
xEDF0 - xEDF7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xEDF0 - xEDF7 Alias of Primary IDE
controller (dual fifo)
xEF00 - xEF3F Creative Sound Blaster
AudioPCI 128
xEF76 - xEF76 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xEF76 - xEF76 Alias of Secondary IDE
controller (dual fifo)
xEF80 - xEF9F Intel 82371AB/EB PCI to
USB Universal Host Controller
xEFB0 - xEFBB Alias of STB Velocity
4400/4000
xEFC0 - xEFDF Alias of STB Velocity
4400/4000
xEFF6 - xEFF6 Alias of Intel 82371AB/EB
PCI Bus Master IDE Controller
xEFF6 - xEFF6 Alias of Primary IDE
controller (dual fifo)
xF170 - xF177 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xF170 - xF177 Alias of Secondary IDE
controller (dual fifo)
xF1F0 - xF1F7 Alias of Intel 82371AB/EB
PCI Bus Master IDE Controller
xF1F0 - xF1F7 Alias of Primary IDE
controller (dual fifo)
xF376 - xF376 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xF376 - xF376 Alias of Secondary IDE
controller (dual fifo)
xF3B0 - xF3BB Alias of STB Velocity
4400/4000
xF3C0 - xF3DF Alias of STB Velocity
4400/4000
xF3F6 - xF3F6 Alias of Intel 82371AB/EB
PCI Bus Master IDE Controller
xF3F6 - xF3F6 Alias of Primary IDE
controller (dual fifo)
xF570 - xF577 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xF570 - xF577 Alias of Secondary IDE
controller (dual fifo)
xF5F0 - xF5F7 Alias of Intel 82371AB/EB
PCI Bus Master IDE Controller
xF5F0 - xF5F7 Alias of Primary IDE
controller (dual fifo)
xF776 - xF776 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xF776 - xF776 Alias of Secondary IDE
controller (dual fifo)
xF7B0 - xF7BB Alias of STB Velocity
4400/4000
xF7C0 - xF7DF Alias of STB Velocity
4400/4000
xF7F6 - xF7F6 Alias of Intel 82371AB/EB
PCI Bus Master IDE Controller
xF7F6 - xF7F6 Alias of Primary IDE
controller (dual fifo)
xF970 - xF977 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xF970 - xF977 Alias of Secondary IDE
controller (dual fifo)
xF9F0 - xF9F7 Alias of Intel 82371AB/EB
PCI Bus Master IDE Controller
xF9F0 - xF9F7 Alias of Primary IDE
controller (dual fifo)
xFB76 - xFB76 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xFB76 - xFB76 Alias of Secondary IDE
controller (dual fifo)
xFBB0 - xFBBB Alias of STB Velocity
4400/4000
xFBC0 - xFBDF Alias of STB Velocity
4400/4000
xFBF6 - xFBF6 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xFBF6 - xFBF6 Alias of Primary IDE
controller (dual fifo)
xFD70 - xFD77 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xFD70 - xFD77 Alias of Secondary IDE
controller (dual fifo)
xFDF0 - xFDF7 Alias of Intel
82371AB/EB PCI Bus Master IDE
Controller
xFDF0 - xFDF7 Alias of Primary IDE
controller (dual fifo)
xFF76 - xFF76 Alias of Intel 82371AB/EB
PCI Bus Master IDE Controller
xFF76 - xFF76 Alias of Secondary IDE
controller (dual fifo)
xFFA0 - xFFA7 Primary IDE controller
(dual fifo)
xFFA0 - xFFAF Intel 82371AB/EB PCI
Bus Master IDE Controller
xFFA8 - xFFAF Secondary IDE controller
(dual fifo)
xFFB0 - xFFBB Alias of STB Velocity
4400/4000
xFFC0 - xFFDF Alias of STB Velocity
4400/4000
xFFF6 - xFFF6 Alias of Intel 82371AB/EB
PCI Bus Master IDE Controller
xFFF6 - xFFF6 Alias of Primary IDE
controller (dual fifo)

Return to the top.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Troubleshooting

Clearing CMOS

If the power-on password is unknown, clearing CMOS will disable the password and allow the

computer to be operated.

.Section

Navigation:

>Clearing CMOS

>Power-on
Self-test

>Configuration
>Troubleshooting

Without
Diagnostics

>Diagnostic
Error Codes

.

CMOS jumper location

1

Complete the

preparation for
disassembly
procedures.

2

Remove the
hood.

3

Remove the
Power Supply.

4

To disable the
password,
move the
jumper (JSH1)
from pins 1-2 to
pins 2-3 for 10
seconds, then
return to pins
1-2.

5

Replace the
system Power
Supply and
perform the
desired
troubleshooting.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Troubleshooting

Power-On Self Test (POST)

POST is a series of diagnostic tests that run automatically when the system is turned
on. After the computer is turned on, POST checks the following assemblies to ensure
that the computer system is properly functioning:

Keyboard■
System board■
Memory modules■
Video memory■
Diskette drives■
Hard drive■

Power supply■
POST also detects the type of mass storage devices installed in the computer.
If POST finds an error in the system, an error condition is indicated by an audible

and/or visual message. The table below gives explanations of the error codes and a
recommended course of action.

NOTE:

An external speaker must be installed into the speaker output
connector to hear audible beeps during POST.

Click a link below to find the probable cause and recommended action for a given error
message.

Diskette Drive A or B

Error

Keyboard Controller

Error

System BIOS Shadowed

Extended RAM failed

at offset nnn

Keyboard Error System Cache Error

Failing Bits nnn

Operating System

Not Found

System CMOS Checksum

Bad

Fixed Disk 0 or 1

Failure

Parity Check 1

System RAM Failed at

Offset, nnn

Fixed Disk Controller

Failure

Parity Check 2 System Timer Error

Incorrect Drive A Type Real Time Clock Error

UMB Upper Limit Segment

Address nnn

Invalid NVRAM Media

Type

System Battery is

Dead

Video BIOS Shadowed

POST Messages

Error message Probable Cause Recommended Action

Diskette Drive A
or B Error

Drive A: or B: is present, but
fails the BIOS POST diskette
tests

1. Run Setup.

2. Replace the signal cables.

3. Replace the drive.

Extended RAM
failed at offset

nnn

Extended memory not working
or not configured properly

1. Replace the memory
modules.

2. Replace the system board.

Failing Bits nnn nnn is a map of the bits at the

RAM address which failed the
memory test

1. Run Setup.

2. Replace the system board.

Fixed Disk 0 or
1 Failure

Hard drive is not working or not
configured properly

1. Run Setup.

2. Replace the signal cable.

3. Replace the hard drive.

Fixed Disk
Controller
Failure

Hard drive is not working or not
configured properly

1. Run Setup.

2. Replace the system board.

Incorrect Drive
A Type

Type of diskette in drive A: not
correctly identified

1. Run Setup.

2. Replace the diskette drive.

Invalid NVRAM
Media Type

Problem with NVRAM (CMOS)
access

Replace the system board.

Keyboard
Controller Error

Keyboard, I/O keyboard
controller (on system board), or
mouse error

1. Replace the keyboard.

2. Replace the mouse.

3. Replace the system board.

Keyboard Error Keyboard, I/O keyboard

controller (on system board), or
mouse error

1. Replace the keyboard.

2. Replace the mouse.

3. Replace the system board.

Operating
System Not
Found

Operating system cannot be
located on
either drive A: or C:

Run Setup.

Parity Check 1 Parity error found in the system

bus

1. Run Setup.

2. Replace the memory
modules.

3. Replace the system board.

Parity Check 2 Parity error found in the I/O bus 1. Run Setup.

2. Replace the ISA board
(modem).

Real Time Clock
Error

Real-time clock fails BIOS test Replace the system board.

System Battery
is Dead

RTC battery is dead 1. Replace the RTC battery.

2. Run Setup.

System BIOS
Shadowed

System BIOS copied to Shadow
RAM

Status message. No action
required.

System Cache
Error

RAM cache failed the BIOS test Run Setup.

System CMOS
Checksum Bad

CMOS is corrupted or modified
incorrectly

Run Setup.

System RAM
Failed at Offset,

nnn

System RAM failed Replace memory modules.

System Timer
Error

DMA, timers, etc. Replace the system board.

UMB Upper
Limit Segment
Address nnn

Displays the address nnn of the
upper limit of Upper Memory
Blocks, indicating released
segments of the BIOS

Status message. No action
required.

Video BIOS
Shadowed

Video BIOS successfully copied
to shadow RAM

Status message. No action
required.

Return to the top.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Troubleshooting

Configuration

.Section

Navigation:

>Clearing CMOS
>Power-on

Self-test

>Configuration

>Troubleshooting
Without
Diagnostics

>Diagnostic
Error Codes

.

This section explains how to use Setup and Compaq Utilities which should be accessed in the
following instances:

When a system configuration error is detected during the Power-On
Self-Test (POST)

■

To change factory default settings for some of the computer features■
To change the system configuration, which is sometimes necessary when

you add or remove optional hardware

■

To set system configuration features■

Click a link below to go to the appropratie subsection:

Preparing the Computer
Setup
Accessing Compaq Utilities Options
View System Information (INSPECT)

Preparing the Computer

If you encounter an error condition, complete the following steps before starting problem
isolation procedures:

1

Ensure proper ventilation. The computer should have a 3-inch (7.6 cm)
clearance at the back of the system unit.

2

Turn off the computer and peripheral devices.

CAUTION: Always ensure that the power is off before
disconnecting or reconnecting the mouse, keyboard, or any other
peripheral devices. Disconnecting or connecting the keyboard or
mouse while the unit power is on can damage the system board.

3

Disconnect any peripheral devices other than the monitor and keyboard.
Do not disconnect the printer if you want to test it or use it to log error
messages.

4

Install loop-back and terminating plugs for complete testing.

Setup

The Setup utility gives a snapshot of the computer’s hardware configuration, aids in
troubleshooting, and sets custom features. Setup recognizes a new internal component or an
external device and automatically updates the configuration screens. Use the Setup utility
to:

Modify settings for audio, storage, power management, communications,
and input devices

■

Get an overall picture of the computer’s hardware configuration■
Verify configuration parameters in determining problems■
Set time and date■

Running Setup

To access the Setup utility, turn on the computer and press the F10 key when the Compaq
logo appears. The following menu will appear:

NOTE:

The actual menu displayed on your computer may vary
slightly, depending on your configuration.

Accessing Compaq Utilities Options

This section provides information about the menu options accessible from the Compaq
Utilities menu.

Create a Compaq Utilities Diskette

A Compaq Utilities diskette must be created to troubleshoot the system. To create a Compaq
Utilities diskette, complete the following steps:

1

Insert the QuickRestore CD into the CD drive.

2 From the Windows desktop, click on Start, then Program, then Windows

Explorer.

3

Click on the CD drive icon.

4 Double-click on the PCdiags folder.
5

Insert a diskette in the diskette drive.

6 Double-click on the QRST5.exe icon.
7 Press Enter when the QuickRestore label appears.
8

After the CD has completed copying to the diskette, eject the QuickRestore
CD.

Running Compaq Utilities

To run Compaq Utilities, turn on or reboot the computer with the Compaq Utilities diskette in
the diskette drive. The following menu will appear:

View System Information (INSPECT)

The View System Information (INSPECT) utility provides information about the system once
it has been configured. INSPECT operates with MS-DOS and provides information about the
system operating environment including:

Contents of the operating system startup files

■

Current memory configuration■
ROM version■
Type of processor and coprocessor■
Diskette and hard drives■
Active printer and communications interfaces■
Mode■

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Troubleshooting

Troubleshooting Without Diagnostics

.Section

Navigation:

>Clearing CMOS
>Power-on

Self-test
>Configuration

>Troubleshooting
Without
Diagnostics

>Diagnostic
Error Codes

.

This section describes some simple, preliminary tests and guidelines for troubleshooting the
computer.

Checklist For Solving Minor Problems

If you encounter some minor problem with the computer or software application,
go through the following checklist for possible solutions before running any of the diagnostic
utilities:

Is the computer connected to a working power outlet?

■

Is the computer turned on and the power light illuminated?■
Are all cables connected properly and seated?■
Are all of the necessary device drivers installed?■
Is the CONFIG.SYS file correct?■
Is the AUTOEXEC.BAT file (MS-DOS) or STARTUP.CMD file correct?■
Was a nonbootable diskette loaded in the diskette drive at power-up?■
Are all switch settings correct?■
Was Computer Setup run after installing options (memory, disk drives, etc.)

and before installing industry standard architecture boards?

■

Quick checks and possible solutions for problems related to these topics:

CD drive hard drive
diskette drive hardware installation
USB ports power
Processor

are provided in the tables below. The procedure for resolving hardware conflicts is also
described.

CD drive

Problem Probable cause(s) Possible solution

Cannot read
compact disc.

CD is not properly
seated in the drive.

Eject the CD, press down on the CD firmly to
correctly seat it in the drive, then reload.

CD has been loaded
upside down.

Eject the CD, turn it over, then reload.

CD may be dirty or
scratched.

Clean the CD or load another CD.

Cannot eject
compact disc
(tray-load
only).

CD is not properly
seated in the drive.

Turn off the computer, insert a straightened
paper clip into the emergency eject hole, then
push firmly. Slowly pull the tray out from the
drive until the tray is fully extended, then
remove the CD.

CD drive devices
are not
detected.

Power cycle delay. After turning the computer off, wait 30

seconds before turning the computer on again.

CD drive is not
connected properly.

Open the computer and check to see that the
drive cable is connected properly.

Proper driver is not
loaded

Restart the system and make sure the CD
drive drivers are loaded.

Resolving Hardware Conflicts

Hardware conflicts occur when two or more peripheral devices attempt to use the same
hardware resources. I/O addresses, interrupts, and DMA channels are the most common
hardware resources used by peripheral devices. For example, the factory default settings for the
MIDI port audio interface are:

Base I/O address 220H
MIDI Port Base I/O address 330H
Interrupt IRQ 5
8-bit DMA Channel 1

When different peripheral devices use the same hardware resources at the same time, the
devices and/or the system may not function properly. You can resolve hardware conflicts by
ensuring that no devices are configured to use the same hardware resources. These resources
can either be dipswitch or jumper settings on the peripheral card or software configurable
resources. The Computer Setup selection of your Compaq Utilities allows you to view and modify
the settings for the peripheral devices factory installed in your system. Refer to the User's Guide
for the particular peripheral cards you wish to install for information on how to view and select
their settings.

To resolve hardware conflicts:

1 Change the hardware settings of your audio card or other peripheral card in

your system if the peripheral card is using any settings used by the
factory-installed devices.

2 If you are unsure of the settings of the peripheral cards, you can isolate the

source of the problem by temporarily removing all cards not maufactured by
Compaq, or resetting the default settings and running Compaq Utilities. After
that, add the cards back one at a time until the card that is causing the conflict
is found.

Also see System

Processor

Your Processor may display the following error message, or one that looks similar to
this:

Celeron Processor Fault Prediction and Prefailure Warranty

When the processor encounters an excessive number of error checking and
correcting (ECC) cache memory errors, the computer displays a Local Alert Message.
This message contains detailed information about the faulty processor, allowing you
to take action before you experience non-correctable cache memory errors. The
Prefailure Warranty allows you to replace these processors, free of charge, before
they actually fail. Processors with ECC cache memory are available on select Compaq
personal computers.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Troubleshooting

Diagnostic Error Codes

.Section

Navigation:

>Clearing CMOS
>Power-on

Self-test
>Configuration
>Troubleshooting

Without
Diagnostics

>Diagnostic
Error Codes

.

Diagnostic error codes occur if the system recognizes a problem while running
the Compaq Utilities program. These error codes help identify possibly
defective subassemblies.

Tables listed on this page give possible error codes, descriptions of each error
condition, and actions required to resolve the error condition.

IMPORTANT:

Retest the system after completing each step.
If the problem has been resolved, do not
proceed with the remaining steps.

For assistance in the removal and replacement of a particular subassembly,
see Removal and Replacement Procedures.

100-xx

Processor

800-xx

Monochrome

video

200-xx

Memory

1100-xx

Serial

3200-xx

Audio

300-xx

Keyboard

1200-xx

Modem

3300-xx

CD

400-xx

Parallel

(printer)

1700-xx

Hard drive

6600-xx

CD

500-xx

Monitor

1900-xx

Tape drive

8600-xx

Pointing

device

interface

600-xx

Diskette

drive

2400-xx

Video

Keyboard error codes

Error
Code

Description Recommended Action

301-xx

Keyboard short test,
8042 self-test failed

The following steps apply to error
codes 301-xx through 304-xx:

1

Check the keyboard connection.
If disconnected, turn the
computer off and connect the
keyboard.

2

Replace the keyboard and
retest.

3

Replace the system board and
retest.

302-xx

Keyboard long test
failed

303-xx

Keyboard LED test,
8042 self-test failed

304-xx

Keyboard typematic
test failed

Parallel (printer) error codes

Error
Code

Description Recommended Action

401-xx

Printer
failed or not
connected

The following steps apply to error codes 401-xx
through 498-xx:

1

Connect the printer.

2

Check power to the printer.

3

Install the loop-back connector and
retest.

4

Replace system board and retest.

402-xx

Printer data
register
failed

403-xx

Printer
pattern test
failed

498-xx

Printer
failed or not
connected

Monochrome video error codes

Error
Code

Description Recommended Action

802-xx

Video memory test failed The following step applies to error

codes 802-xx through 824-xx:

Replace the system
board and retest.

824-xx

Monochrome video text
mode test failed

Serial error codes

Error
Code

Description Recommended Action

1101-xx

Serial Port Test The following steps apply to error codes

1101-xx through 1109-xx:

1 Check the switch settings on the

serial/parallel device, if
applicable.

2 Replace the system board and

retest.

1109-xx

Clock Register
Test

Modem error codes

Error
Code

Description Recommended Action

1201-xx

Modem Internal
Loop-Back Test

The following steps apply to error
codes 1201-xx through 1210-xx:

1

Refer to modem
documentation for correct
Setup procedures.

2

Check the modem line.

3

Replace the modem and
retest.

1202-xx

Modem Time-Out Error

1203-xx

Modem External
Termination Test

1204-xx

Modem Auto Originate
Test

1206-xx

Dial Multifrequency
Tone Test

1210-xx

Modem Direct Connect
Test

Return to the top.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Troubleshooting

Diagnostic Error Codes

.Section

Navigation:

>Clearing CMOS
>Power-on

Self-test
>Configuration
>Troubleshooting

Without
Diagnostics

>Diagnostic
Error Codes

.

100-xx

Processor

800-xx

Monochrome

video

200-xx

Memory

1100-xx

Serial

3200-xx

Audio

300-xx

Keyboard

1200-xx

Modem

3300-xx

CD

400-xx

Parallel

(printer)

1700-xx

Hard drive

6600-xx

CD

500-xx

Monitor

1900-xx

Tape drive

8600-xx

Pointing

device

interface

600-xx

Diskette

drive

2400-xx

Video

Video error codes

Error
Code

Description Recommended Action

2402-xx

Video memory test failed The following steps apply

to error codes 2402-xx
through 2456-xx:

1 Run Setup.
2 Replace the system

board and retest.

2403-xx

Video attribute test failed

2404-xx

Video character set test failed

2405-xx

Video 80 × 25 mode 9 × 14
character cell test failed

2406-xx

Video 80 × 25 mode 8 × 8
character cell test failed

2407-xx

Video 40 × 25 mode test
failed

2408-xx

Video 320 × 200 mode color
set 0 test failed

2409-xx

Video 320 × 200 mode color
set 1 test failed

2410-xx

Video 640 × 200 mode test
failed

2411-xx

Video screen memory page
test failed

2412-xx

Video gray scale test failed

2414-xx

Video white screen test failed

2416-xx

Video noise pattern test failed

2418-xx

ECG/VGC memory test failed

2419-xx

ECG/VGC ROM checksum test
failed

2420-xx

ECG/VGC attribute test failed

2421-xx

ECG/VGC 640 × 200 graphics
mode test failed

2422-xx

ECG/VGC 640 × 350 16-color
set test failed

2423-xx

ECG/VGC 640 × 350 64-color
set test failed

2424-xx

ECG/VGC monochrome text
mode test failed

2425-xx

640 × 480 graphics test
failure

2431-xx

640 × 480 graphics test
failure

2432-xx

320 × 200 graphics (256-color
mode) test failed

2448-xx

Advanced VGA Controller test
failed

2451-xx

132-column Advance VGA test
failed

2456-xx

Advanced VGA 256-Color test
failed

2468-xx

Advanced VGA BitBLT test The following steps apply

to error codes 2468-xx
through 2480-xx:

1 Run Setup.
2 Replace the system

board and retest.

2477-xx

Advanced VGA datapath test

2478-xx

Advanced VGA BitBLT test

2480-xx

Advanced VGA Linedraw test

Processor error codes

Error
code

Description Recommended action

101-xx

CPU test failed Replace the system board and retest.

102-xx

Processor error 1. Run Computer Checkup or Setup

and retest.

2. Replace the processor and retest.

103-xx

DMA controller failed The following step applies to error

codes 103-xx through 106-xx:
Replace the system board and retest.

104-xx

Interrupt controller
failed

105-xx

Port error

106-xx

Keyboard controller
self-test failed

107-xx

CMOS RAM test
failed

The following steps apply to error
codes 107-xx through 109-xx:

1. Replace the battery/clock module
and retest.

2. Replace the system board and
retest.

108-xx

CMOS interrupt test
failed

109-xx

CMOS clock test
failed

110-xx

Programmable timer
test failed

The following step applies to error
codes 110-xx through 113-xx:

Replace the system board and retest.

111-xx

Refresh detect test
failed

112-xx

Speed test failed

113-01

Protected mode test
failed

114-xx

Speaker test failed 1. Verify the speaker connection.

2. Replace the system board and
retest.

199-xx

Installed devices
test failed

1. Check system configuration.

2. Verify cable connections.

3. Check switch settings.

4. Run Compaq Utilities.

5. Replace the system board and
retest.

Monitor (VGA or flat-panel) error codes

Error
Code

Description Recommended Action

501-xx

Video controller test failed The following step applies to

error codes 501-xx through
516-xx:

Replace the system
board and retest.

502-xx

Video memory test failed

503-xx

Video attribute test failed

504-xx

Video character set test
failed

505-xx

Video 80 × 25 mode 9 ×
14 character cell test failed

506-xx

Video 80 × 25 mode 9 ×
14 character cell test failed

507-xx

Video 40 × 25 mode test
failed

508-xx

Video 320 × 200 mode
color set 0 test failed

509-xx

Video 320 × 200 mode
color set 1 test failed

510-xx

Video 640 × 200 mode test
failed

511-xx

Video screen memory page
test failed

512-xx

Video gray scale test failed

514-xx

Video white screen test
failed

516-xx

Video noise pattern test
failed

Return to the top.

Revised: September 17th, 1999