HP COMPAQ PROSIGNIA 320 User Manual

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MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Welcome to the Maintenance & Service Guide (MSG)

for Prosignia 320 Series Computer.

Please See the Notice for copyright & trademark information,

and the Preface for symbol conventions & technician notes.

Click here to download the complete ZIP file (3.5 MB) of this Maintenance &

Service Guide to your hard drive.

This MSG will be periodically maintained and updated as needed.

To report a technical problem, contact your Regional Support Center or IM Help Center.

For content comments or questions, contact the Editor.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

PREFACE

This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Prosignia Series Computers.

Compaq Computer Corporation reserves the right to make changes to the Compaq Prosignia SeriesComputers without notice.

Symbols

The following words and symbols mark special messages throughout this guide.

WARNING: Text set off in this manner indicates that failure to

follow directions in the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to

follow directions could result in damage to equipment or loss of data.

IMPORTANT:

Text set off in this manner presents clarifying information or specific instructions.

NOTE:

Text set off in this manner presents commentary, sidelights, or interesting points of information.

Technician Notes

WARNING: Only authorized technicians trained by Compaq

should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, the user should not attempt to make repairs at the component level or to make modifications to any printed circuit board. Improper repairs can create a safety hazard. Any indications of component replacement or printed circuit board modifications may void any warranty.

Serial Number

When requesting information or ordering spare parts, the computer's serial number should be provided to Compaq. The serial number can be found on the rear of the computer's chassis, above the power supply.

Locating Additional Information

The following documentation is available to support this product:

Compaq Prosignia documentation set■

Introducing Windows 95 Guide■

Service Training Guides■ Compaq Service Advisories and Bulletins■

Compaq QuickFind■ Compaq Service Quick Reference Guide■ Compaq Help Center■

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

NOTICE

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR

EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR

CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR

USE OF THIS MATERIAL.

This guide contains information protected by copyright. No part of this guide may be

Printed in the U.S.A. Compaq, Prosignia Registered U. S. Patent and Trademark Office.

Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.

Windows 98 is a trademark of Microsoft Corporation. The software described in this

guide is furnished under a license agreement or nondisclosure agreement. The software

may be used or copied only in accordance with the terms of the agreement. Product

names mentioned herein may be trademarks and/or registered trademarks of their

respective companies.

Maintenance and Service Guide Compaq Prosignia Series Computers First Edition

(Febuary 1999) Compaq Computer Corporation

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Product Description

Index Page

.Section Navigation:

Models

CPU Controls & Lights

Keyboard Controls and

Lights

CPU Rear Connectors

Power Cord Set

Requirements

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Illustrated Parts Catalog

Index Page

.Section Navigation:

System Unit

Mass Storage

Devices

Cable Kit

System Board

Modem

Keyboard

Monitors

Return Kit

Documentation &

Software

Miscellaneous

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Index Page

Section Navigation:

Preliminaries

Serial Number Location

Hood

Power Supply

Drives Index

CD Drive

Diskette Drive

Hard Drive Video Card

NIC Card

Modem/Fax

DIMM

RTC Battery

Processor

Front Bezel

On-Button Board

System Board Bracket

System Board

I/O Panel

iagcaac

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Jumper & Switch Settings

Index Page

.Section Navigation:

System Board Connectors &

Jumper 32X CD Jumper Positions 52X CD Jumper Positions

9.1-GB Hard Drive Jumper Positions

13.5-GB Hard Drive Jumper Positions

18-GB Hard Drive Jumper

Positions

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Troubleshooting

Index

.Section Navigation:

Clearing CMOS

Power-on Self-test

Configuration

Troubleshooting Without

Diagnostics

Diagnostic Error Codes

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

Index Page

.Section Navigation:

System Unit

CD Drives

Diskette Drive

Hard Drives

Power Supply

Modem/Fax

Mouse

Pin Assignments

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

System

.Section

Navigation:

>System Unit

>CD Drives >Diskette

Drive >Hard

Drives >Power

Supply >Modem/Fax >Keyboard &

Mouse >Pin

Assignments

General system specifications Video memory System interrupts System I/O (system function - shipping configuration) System memory System DMA

General System Specifications

U. S. Metric

Dimensions

Height 7.7 in 19.6 cm

Depth 14.2 in 36.2 cm

Width 13.6 in 34.5 cm

BTUs Weight

18.3 lbs 8.3 kg

Environmental Requirements Temperature

Operating 50° to 93° F 10° to 35° C

Shipping -4° to 140° F -40° to 60° C

Humidity (noncondensing)

Operating 8% to 90% 8% to 90%

Nonoperating 95% Relative

humidity @ 30° C

95% Relative

humidity @ 30°

Maximum Altitude (unpressurized)

Operating 10,000 ft 3048 m

Nonoperating 30,000 ft 9144 m

Return to the top.

STB/n Vidia TNTv 3D AGP Resolution

(maximum)

1600 x 1200

Colors Supported

16.7M

Refresh Rate

80 Hz, 90 Hz

Acceleration

3 ROP BitBLT, Line Draw, Text,

Color Expansion, Basic Video Color

Conversion an Scaling

Memory

16-MB SDRAM Standard

Return to the top.

System Interrupts Hardware

IRQ

System Function

IRQ 0 System timer IRQ 1 Standard 101/102-Key or Microsoft Natural

Keyboard IRQ 2 Programmable interrupt controller IRQ 3 Communications Port (COM2) IRQ 4 Communications Port (COM1) IRQ 5 (free) IRQ 6 Standard Floppy Disk Controller IRQ 7 Printer Port (LPT1) IRQ 8 System CMOS/real time clock IRQ 9 Rockwell HCF 56K Data Fax PCI Modem

Rockwell PCI Modem Enumerator

Creative Sound Blaster AudioPCI 128

IRQ Holder for PCI Steering

IRQ 10 Intel 82371AB/EB PCI to USB Universal Host

Controller

IRQ Holder for PCI Steering

IRQ 11 STB Velocity 4400/4000

IRQ Holder for PCI Steering

IRQ 12 PS/2 Compatible Mouse Port IRQ 13 Numeric data processor IRQ 14 Primary IDE controller (dual fifo)

Intel 82371AB/EB PCI Bus Master IDE Controller

IRQ 15 Secondary IDE controller (dual fifo)

Intel 82371AB/EB PCI Bus Master IDE Controller

Return to the top.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

CD Drives

.Section

Navigation:

>System Unit

>CD Drives

>Diskette Drive

>Hard Drives

>Power Supply

>Modem/Fax >Keyboard &

Mouse >Pin

Assignments

*!@

32X CD Drive

Disk

Applicable Disk

CD-ROM (Mode 1 and 2) CD-DA, CD-XA, CD-RW (Mode 2, Form 1 and 2) Photo CD (Single and Multiple Session) Mixed Mode (Audio and Data Combined)

CDI Ready Capacity 650 MB (Mode 1, 12 cm) Diameter

Rotational Speed Center Hole Thickness Track Pitch

4.7 in, 3.15 in/12 cm, 8 cm

4200 rpm maximum

0.6 in/15 mm diameter

0.05 in/1.2 mm

1.6 µm

Block Size

Mode 1 Mode 2 CD-DA CD-XA

2048, 1024 bytes

2340, 2336, 1024 bytes

2352 bytes

2328 bytes

Interface

IDE Access Times (typical)

Random < 100 ms

Full Stroke < 150 ms

Audio Output Level

Line Out 0.7 VRMS at 47 kOhms

Headphone

0.6 VRMS at 32 Ohms

(maximum volume)

Data Transfer Rate

Sustained

Burst

150 KB/s (single)

1500 - 4800 KB/s (variable)

Cache Buffer

128 KB Start-Up Time (typical)

< 7 seconds

Stop Time

< 4 seconds

Laser Parameters

Type

Wave Length

Divergence Angle

Output Power

Semiconductor Laser GaA1As

780 ± 25 nm

53.5° ± 1.5°

0.14 mW

Operating Conditions

Temperature

Humidity

41° - 113°F / 5° - 45°C

10 - 80%

Dimensions

(HxWxD, maximum)

11.69 x 5.91 x 8.2 in / 4.29 x

15.01 x 20.8 cm

Weight

2.65 lbs / 1.2 kg

52X CD Drive

Disk

Applicable Disk

CD-ROM (Mode 1 and 2)

CD-DA, CD-RW,

Photo CD (Single and Multiple

Session)

CD-XA Ready

CDI Ready

Capacity

540 MB (Mode 1, 12 cm)

650 MB (Mode 2)

Diameter Rotational Speed Center Hole Thickness Track Pitch

4.7 in, 3.15 in/12 cm, 8 cm

8350 rpm maximum

0.6 in/15 mm diameter

0.05 in/1.2 mm

1.6 µm

Block Size

Mode 1 Mode 2 CD-DA CD-XA

2048, 1024 bytes

2340, 2336, 1024 bytes

2352 bytes

2328 bytes

Interface

IDE Access Times (typical) Random < 100 ms Full Stroke < 150 ms

Audio Output Level

Line Out 0.7 VRMS at 47 kOhms Headphone

0.6 VRMS at 32 Ohms

(maximum volume)

Data Transfer Rate

Sustained Burst

150 KB/s (single)

2550 to 6000 KB/s (variable)

Cache Buffer

128 KB Start-Up Time (typical)

< 15 seconds

Stop Time

< 3 seconds

Laser Parameters

Type Wave Length Divergence Angle Output Power

Semiconductor Laser GaA1As

780 ± 25 nm

53.5° ± 1.5°

0.14 mW

Operating Conditions

Temperature Humidity

41° - 113°F -- 5° - 45°C

10 - 80%

Dimensions

(HxWxD, maximum)

11.69 x 5.91 x 8.2 in -- 4.29 x

15.01 x 20.8 cm

Weight

2.65 lbs -- 1.2 kg

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

1.44 MB Diskette Drive

.Section

Navigation:

>System Unit

>CD Drives

>Diskette Drive

>Hard Drives

>Power Supply

>Modem/Fax >Keyboard &

Mouse >Pin

Assignments

Size (in)

3.5" (8.89 cm)

High Density (MB)

1.44 / 720 KB

Low Density (KB)

720

LED Indicators (Front Panel)

Green

Height

One-third

Bytes per Sector

512

Drive Rotation

300 rpm

Transfer Rate

500/250 Kb/s

Sectors per Track

High Density 18 Low Density 9

Tracks per Side

High Density 80 Low Density 80

Read/Write Heads

Cylinder (high/low)

80/80

Average Seek Times

Track-to-Track 3/6 ms Average 94/173 ms Settling Time 15 ms Latency

Average

100 ms

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

Hard Drives

.Section

Navigation:

>System Unit

>CD Drives >Diskette

Drive

>Hard Drives

>Power Supply

>Modem/Fax >Keyboard &

Mouse >Pin

Assignments

Ultra ATA 7200 rpm Hard Drives Size 9.1 GB 13.5 GB 18 GB Capacity

91000 MB 13500 GB 18000 GB

Height

1.0" 1.0" 1.0"

Size

3.5" 3.5" 3.5"

Interface

Ultra ATA Ultra ATA Ultra ATA

Transfer Rate

Media (MB/s)

Interface (MB/s)

139-224 MB/s

16.6 MB/s

139-224 MB/s

16.6 MB/s

139-224

MB/s

66.6 MB/s

Typical Seek Time (including settling)

Single Track (ms)

Average (ms)

Full Stroke (ms)

1.7 ms

8.5 ms

15.0 ms

1.7 ms

8.5 ms

15.0 ms

1.7 ms

8.5 ms

15.0 ms

Physical Configuration

Cylinders

Data

Heads

Sectors

per

Track

15,011

214-312

15,011

214-312

15,011

214-312

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

Power Supply

.Section

Navigation:

>System Unit

>CD Drives >Diskette

Drive >Hard

Drives

>Power Supply

>Modem/Fax >Keyboard &

Mouse >Pin

Assignments

U. S. Outside U. S.

Input Specifications

Operating Voltage Range

90-131 VAC 180-255 VAC

Rated Voltage Range

100-127 VAC 200-240 VAC

Rated Line Frequency

47 to 63 Hz 47 to 63 Hz

Rated Input Current

4A 2A

Maximum Rated Power

145 Watts 145 Watts

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

Modem/Fax

.Section

Navigation:

>System Unit

>CD Drives >Diskette

Drive >Hard

Drives >Power

Supply

>Modem/Fax

>Keyboard & Mouse

>Pin Assignments

Compaq 56K Fax-modem

Architecture

PCI

Compliance

V.90 Full ITU-T v.34 compliance Compliance with v.21, v.22, v22bis, v.23, v.32, v.32bis, Bell 103, Bell 212A

Connectors

RJ-11

Error correction

v.42, MNP2-4

Data Compression

v.42bis/MNP5

Fax Modulation

v.17, v.21, v.29, v.27Ter

Comand Set

Hayes AT, Class 1 Fax

OS Driver Support

MS Windows 95 (osr2), MS Windows NT Workstation 4.0

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

Keyboard & Mouse

.Section

Navigation:

>System Unit

>CD Drives >Diskette

Drive >Hard

Drives >Power

Supply >Modem/Fax

> Keyboard & Mouse

>Pin Assignments

Enhanced Keyboard

Dimensions (H x W x L)

1.5 x 18.0 x 6.5 in / 3.81 x 45.72 x

16.51

Weight 3.5 lbs / 1.59 kg

Microsoft Intellimouse PS/2

Dimensions

U. S. Metric

Height Length Width

1.22 in

3.94 in

2.21 in

3.1 cm 10 cm

5.6 cm

Weight

2.9 oz 85 g

Base Resolution

400 DPI

Tracking Speed

(maximum)

10 in/sec 25 cm/sec

Temperature

Operating Storage

32° F to 104° F

-4° F to 140° F

0° C to 40° C

-20° C to 60° C

Lifetime

Mechanical Switch

Exceeds 300 miles Exceeds 1 million operations

Exceeds 483 km Exceeds 1 million operations

Relative Humidity

10% to 90%, noncondensing

ESD

No soft errors through 6 kV; No hard errors through 6 kV; specific performance depends on host system

Microsoft Intellimouse USB

Dimensions

U. S. Metric

Height Length Width

1.22 in

3.94 in

2.21 in

3.1 cm 10 cm

5.6 cm

Weight

2.9 oz 85 g

Base Resolution

400 DPI

Tracking Speed

(maximum)

10 in/sec 25 cm/sec

Temperature

Operating Storage

32° F to 104° F

-4° F to 140° F

0° C to 40° C

-20° C to 60° C

Lifetime

Mechanical Switch

Exceeds 300 miles Exceeds 1 million operations

Exceeds 483 km Exceeds 1 million operations

Relative Humidity

10% to 90%, noncondensing

ESD

No soft errors through 6 kV; No hard errors through 6 kV; specific performance depends on host system

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Jumper & Switch Information

Connector Pin Assignments

.Section

Navigation:

>System Unit

>CD Drives >Diskette

Drive >Hard

Drives >Power

Supply >Modem/Fax >Keyboard &

Mouse

>Pin Assignments

Click on a link:

Audio line out

Flat panel

monitor

Mouse Serial

Audio line in Keyboard Parallel

Speaker/headphone

out

CD drive data

cable

Microphone

Phone line

to phone

USB

Fax/modem MIDI/joystick

Phone line

to wall

jack

VGA monitor

Parallel Connector

Pin Signal Pin Signal Pin Signal 1

Strobe*

Data Bit 5

Select

Data Bit 0

Data Bit 6

Auto Linefeed*

Data Bit 1

Data Bit 7

Error*

Data Bit 2

Acknowledge*

Initialize Printer*

Data Bit 3

Busy

Select In*

Data Bit 4

Paper Out

18-25

Signal Ground

* Active low

Serial Connector

Pin Signal 1

Carrier Detect

Receive Data

Transmit Data

Data Terminal Ready

Signal Ground

Data Set Ready

Ready to Send

Clear to Send

Ring Indicator

Universal Serial Bus

Pin Signal 1

- Data

+Data

Ground

+5 VDC

Keyboard &

Mouse

Pin Signal 1

Data

Unused

Ground

+5 VDC

Clock

Unused

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Jumper & Switch Information

Connector Pin Assignments

.Section

Navigation:

>System Unit >CD Drives >Diskette Drive >Hard Drives >Power Supply >Modem/Fax >Mouse

>Pin Assignments

Click on a link:

Audio line

out

Flat panel

monitor

Mouse Serial

Audio line

Keyboard Parallel

Speaker/headphone

out

CD drive

data cable

Microphone

Phone line to phone

USB

Fax/modemMIDI/joystick

Phone line to

wall jack

VGA monitor

Flat-panel monitor

Pin Signal Pin Signal Pin Signal Pin Signal 1

TX2+

TXC+

TX2-

TXC-

Ground

Logic ground

Ground

+5VDC

TX1+

DDC data (SDA)

TX1-

DDC Clock (SCL)

TX0+

Reserved

TX0-

Reserved

Ground

Reserved

Ground

Reserved

MIDI/Joystick

Pin Signal Pin Signal Pin Signal 1

+5 VDC

Y-Axis (1)

X-Axis (2)

Fire A (1)

Fire B (1)

MIDI Out

X-Axis (1)

+5 VDC

Y-Axis (2)

Ground

+5 VDC

Fire B (2)

Ground

Fire A (2)

MIDI In

Line out, Line in, Speaker/Headphone Out, Microphone

Stereo 1/8" Miniphone

Phone Line to Wall Jack

Phone Line to Phone

Pin Signal

Unused

Tip

Ring

Unused

Internal Fax/Modem Pin Signal Pin Signal Pin Signal 1

Unused

Ring

Unused

Tip

Unused

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Jumper & Switch Information

Connector Pin Assignments

.Section

Navigation:

>System Unit

>CD Drives >Diskette

Drive >Hard Drives >Power

Supply >Modem/Fax >Mouse

>Pin Assignments

Click on a link:

Audio line

out

Flat panel

monitor

Mouse Serial

Audio line

Keyboard Parallel

Speaker/headphone

out

CD drive

data cable

Microphone

Phone line to phone

USB

Fax/modemMIDI/joystick

Phone line to

wall

jack

VGA monitor

VGA Monitor

Pin Signal Pin Signal

Red Analog

+5 VDC

Green Analog

Ground

Blue Analog

Volume Down

Volume Up

DDC Data

Ground

Horizontal Sync

Ground Analog

Vertical Sync

Ground Analog

DDC Clock

Ground Analog

CD Drive Data Cable Pin Signal Pin Signal Pin Signal Pin Signal 1

RESET

DD3

DMARK

INTRQ

GND

DD12

GND

-IOCS16

DD7

DD2

-DIOW

DA0

DD8

DD13

GND

-PDIA6

DD6

DD1

-DIOR

DA0

DD9

DD14

GND

DAZ

DD5

DD0

IORDY

-CS1FX

DD10

DD15

SPSYNC

-CS3FX

DD4

GND

-DMACK

-DASP

DD11

(KEY)

GND

GNP

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

System

.Section

Navigation:

>System Unit

>CD Drives >Diskette Drive >Hard Drives >Power Supply >Modem/Fax >Mouse >Pin

Assignments

General system specifications Video memory System interrupts System I/O (system function - shipping configuration) System memory System DMA

System I/O

I/O Address (Hex) System Function (Shipping

Configuration)

x0000 - x000F Direct memory access controller x0010 - x001F Motherboard resources x0020 - x0021 Programmable interrupt controller x0022 - x003F Motherboard resources x0040 - x0043 System timer x0050 - x0052 Motherboard resources x0060 - x0060 Standard 101/102-Key or Microsoft Natural Keyboard x0061 - x0061 System speaker x0064 - x0064 Standard 101/102-Key or Microsoft Natural Keyboard x0070 - x0071 System CMOS/real time clock x0072 - x0077 Motherboard resources x0080 - x0090 Direct memory access controller x0091 - x0093 Motherboard resources x0094 - x009F Direct memory access controller x00A0 - x00A1 Programmable interrupt controller x00A2 - x00BE Motherboard resources x00C0 - x00DE Direct memory access controller x00F0 - x00FF Numeric data processor x0170 - x0177 Intel 82371AB/EB PCI Bus Master IDE Controller x0170 - x0177 Secondary IDE controller (dual fifo) x01F0 - x01F7 Intel 82371AB/EB PCI Bus Master IDE Controller x01F0 - x01F7 Primary IDE controller (dual fifo) x0200 - x0207 Creative Gameport Joystick x0220 - x022F Sound Blaster AudioPCI 128 Legacy Device x0290 - x0297 Motherboard resources x02F8 - x02FF Communications Port (COM2) x0330 - x033F Sound Blaster AudioPCI 128 Legacy Device x0370 - x0371 Motherboard resources x0376 - x0376 Intel 82371AB/EB PCI Bus Master IDE Controller x0376 - x0376 Secondary IDE controller (dual fifo) x0378 - x037F Printer Port (LPT1) x0388 - x038B Sound Blaster AudioPCI 128 Legacy Device x03B0 - x03BB STB Velocity 4400/4000 x03C0 - x03DF STB Velocity 4400/4000 x03E8 - x03EF Rockwell HCF 56K Data Fax PCI Modem x03F0 - x03F5 Standard Floppy Disk Controller x03F6 - x03F6 Intel 82371AB/EB PCI Bus Master IDE Controller x03F6 - x03F6 Primary IDE controller (dual fifo) x03F8 - x03FF Communications Port (COM1) x0400 - x043F Motherboard resources x0440 - x044F Motherboard resources x04D0 - x04D1 Motherboard resources x0570 - x0577 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x0570 - x0577 Alias of Secondary IDE controller (dual fifo) x05F0 - x05F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x05F0 - x05F7 Alias of Primary IDE controller (dual fifo) x0776 - x0776 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x0776 - x0776 Alias of Secondary IDE controller (dual fifo) x07B0 - x07BB Alias of STB Velocity 4400/4000 x07C0 - x07DF Alias of STB Velocity 4400/4000 x07F6 - x07F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x07F6 - x07F6 Alias of Primary IDE controller (dual fifo) x0970 - x0977 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x0970 - x0977 Alias of Secondary IDE controller (dual fifo) x09F0 - x09F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x09F0 - x09F7 Alias of Primary IDE controller (dual fifo) x0B76 - x0B76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x0B76 - x0B76 Alias of Secondary IDE controller (dual fifo) x0BB0 - x0BBB Alias of STB Velocity 4400/4000 x0BC0 - x0BDF Alias of STB Velocity 4400/4000 x0BF6 - x0BF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x0BF6 - x0BF6 Alias of Primary IDE controller (dual fifo) x0CF8 - x0CFF Motherboard resources x0D70 - x0D77 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x0D70 - x0D77 Alias of Secondary IDE controller (dual fifo) x0DF0 - x0DF7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x0DF0 - x0DF7 Alias of Primary IDE controller (dual fifo) x0F76 - x0F76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x0F76 - x0F76 Alias of Secondary IDE controller (dual fifo) x0FB0 - x0FBB Alias of STB Velocity 4400/4000 x0FC0 - x0FDF Alias of STB Velocity 4400/4000 x0FF6 - x0FF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x0FF6 - x0FF6 Alias of Primary IDE controller (dual fifo) x1170 - x1177 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x1170 - x1177 Alias of Secondary IDE controller (dual fifo) x11F0 - x11F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x11F0 - x11F7 Alias of Primary IDE controller (dual fifo) x1376 - x1376 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x1376 - x1376 Alias of Secondary IDE controller (dual fifo) x13B0 - x13BB Alias of STB Velocity 4400/4000 x13C0 - x13DF Alias of STB Velocity 4400/4000 x13F6 - x13F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x13F6 - x13F6 Alias of Primary IDE controller (dual fifo) x1570 - x1577 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x1570 - x1577 Alias of Secondary IDE controller (dual fifo) x15F0 - x15F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x15F0 - x15F7 Alias of Primary IDE controller (dual fifo) x1776 - x1776 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x1776 - x1776 Alias of Secondary IDE controller (dual fifo) x17B0 - x17BB Alias of STB Velocity 4400/4000 x17C0 - x17DF Alias of STB Velocity 4400/4000 x17F6 - x17F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x17F6 - x17F6 Alias of Primary IDE controller (dual fifo) x1970 - x1977 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x1970 - x1977 Alias of Secondary IDE controller (dual fifo) x19F0 - x19F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x19F0 - x19F7 Alias of Primary IDE controller (dual fifo) x1B76 - x1B76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x1B76 - x1B76 Alias of Secondary IDE controller (dual fifo) x1BB0 - x1BBB Alias of STB Velocity 4400/4000 x1BC0 - x1BDF Alias of STB Velocity 4400/4000 x1BF6 - x1BF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x1BF6 - x1BF6 Alias of Primary IDE controller (dual fifo) x1D70 - x1D77 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x1D70 - x1D77 Alias of Secondary IDE controller (dual fifo) x1DF0 - x1DF7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x1DF0 - x1DF7 Alias of Primary IDE controller (dual fifo) x1F76 - x1F76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x1F76 - x1F76 Alias of Secondary IDE controller (dual fifo) x1FB0 - x1FBB Alias of STB Velocity 4400/4000 x1FC0 - x1FDF Alias of STB Velocity 4400/4000 x1FF6 - x1FF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x1FF6 - x1FF6 Alias of Primary IDE controller (dual fifo) x2170 - x2177 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x2170 - x2177 Alias of Secondary IDE controller (dual fifo) x21F0 - x21F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x21F0 - x21F7 Alias of Primary IDE controller (dual fifo) x2376 - x2376 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x2376 - x2376 Alias of Secondary IDE controller (dual fifo) x23B0 - x23BB Alias of STB Velocity 4400/4000 x23C0 - x23DF Alias of STB Velocity 4400/4000 x23F6 - x23F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x23F6 - x23F6 Alias of Primary IDE controller (dual fifo) x2570 - x2577 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x2570 - x2577 Alias of Secondary IDE controller (dual fifo) x25F0 - x25F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x25F0 - x25F7 Alias of Primary IDE controller (dual fifo) x2776 - x2776 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x2776 - x2776 Alias of Secondary IDE controller (dual fifo) x27B0 - x27BB Alias of STB Velocity 4400/4000 x27C0 - x27DF Alias of STB Velocity 4400/4000 x27F6 - x27F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x27F6 - x27F6 Alias of Primary IDE controller (dual fifo) x2970 - x2977 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x2970 - x2977 Alias of Secondary IDE controller (dual fifo) x29F0 - x29F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x29F0 - x29F7 Alias of Primary IDE controller (dual fifo) x2B76 - x2B76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x2B76 - x2B76 Alias of Secondary IDE controller (dual fifo) x2BB0 - x2BBB Alias of STB Velocity 4400/4000 x2BC0 - x2BDF Alias of STB Velocity 4400/4000 x2BF6 - x2BF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x2BF6 - x2BF6 Alias of Primary IDE controller (dual fifo) x2D70 - x2D77 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x2D70 - x2D77 Alias of Secondary IDE controller (dual fifo) x2DF0 - x2DF7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x2DF0 - x2DF7 Alias of Primary IDE controller (dual fifo) x2F76 - x2F76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x2F76 - x2F76 Alias of Secondary IDE controller (dual fifo) x2FB0 - x2FBB Alias of STB Velocity 4400/4000 x2FC0 - x2FDF Alias of STB Velocity 4400/4000 x2FF6 - x2FF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x2FF6 - x2FF6 Alias of Primary IDE controller (dual fifo) x3170 - x3177 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x3170 - x3177 Alias of Secondary IDE controller (dual fifo) x31F0 - x31F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x31F0 - x31F7 Alias of Primary IDE controller (dual fifo) x3376 - x3376 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x3376 - x3376 Alias of Secondary IDE controller (dual fifo) x33B0 - x33BB Alias of STB Velocity 4400/4000 x33C0 - x33DF Alias of STB Velocity 4400/4000 x33F6 - x33F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x33F6 - x33F6 Alias of Primary IDE controller (dual fifo) x3570 - x3577 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x3570 - x3577 Alias of Secondary IDE controller (dual fifo) x35F0 - x35F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x35F0 - x35F7 Alias of Primary IDE controller (dual fifo) x3776 - x3776 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x3776 - x3776 Alias of Secondary IDE controller (dual fifo) x37B0 - x37BB Alias of STB Velocity 4400/4000 x37C0 - x37DF Alias of STB Velocity 4400/4000 x37F6 - x37F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x37F6 - x37F6 Alias of Primary IDE controller (dual fifo) x3970 - x3977 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x3970 - x3977 Alias of Secondary IDE controller (dual fifo) x39F0 - x39F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x39F0 - x39F7 Alias of Primary IDE controller (dual fifo) x3B76 - x3B76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x3B76 - x3B76 Alias of Secondary IDE controller (dual fifo) x3BB0 - x3BBB Alias of STB Velocity 4400/4000 x3BC0 - x3BDF Alias of STB Velocity 4400/4000 x3BF6 - x3BF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x3BF6 - x3BF6 Alias of Primary IDE controller (dual fifo) x3D70 - x3D77 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x3D70 - x3D77 Alias of Secondary IDE controller (dual fifo) x3DF0 - x3DF7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x3DF0 - x3DF7 Alias of Primary IDE controller (dual fifo) x3F76 - x3F76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x3F76 - x3F76 Alias of Secondary IDE controller (dual fifo) x3FB0 - x3FBB Alias of STB Velocity 4400/4000 x3FC0 - x3FDF Alias of STB Velocity 4400/4000 x3FF6 - x3FF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x3FF6 - x3FF6 Alias of Primary IDE controller (dual fifo) x4170 - x4177 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x4170 - x4177 Alias of Secondary IDE controller (dual fifo) x41F0 - x41F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x41F0 - x41F7 Alias of Primary IDE controller (dual fifo) x4376 - x4376 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x4376 - x4376 Alias of Secondary IDE controller (dual fifo) x43B0 - x43BB Alias of STB Velocity 4400/4000 x43C0 - x43DF Alias of STB Velocity 4400/4000 x43F6 - x43F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x43F6 - x43F6 Alias of Primary IDE controller (dual fifo) x4570 - x4577 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x4570 - x4577 Alias of Secondary IDE controller (dual fifo) x45F0 - x45F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x45F0 - x45F7 Alias of Primary IDE controller (dual fifo) x4776 - x4776 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x4776 - x4776 Alias of Secondary IDE controller (dual fifo) x47B0 - x47BB Alias of STB Velocity 4400/4000 x47C0 - x47DF Alias of STB Velocity 4400/4000 x47F6 - x47F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x47F6 - x47F6 Alias of Primary IDE controller (dual fifo) x4970 - x4977 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x4970 - x4977 Alias of Secondary IDE controller (dual fifo) x49F0 - x49F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x49F0 - x49F7 Alias of Primary IDE controller (dual fifo) x4B76 - x4B76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x4B76 - x4B76 Alias of Secondary IDE controller (dual fifo) x4BB0 - x4BBB Alias of STB Velocity 4400/4000 x4BC0 - x4BDF Alias of STB Velocity 4400/4000 x4BF6 - x4BF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x4BF6 - x4BF6 Alias of Primary IDE controller (dual fifo) x4D70 - x4D77 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x4D70 - x4D77 Alias of Secondary IDE controller (dual fifo) x4DF0 - x4DF7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x4DF0 - x4DF7 Alias of Primary IDE controller (dual fifo) x4F76 - x4F76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x4F76 - x4F76 Alias of Secondary IDE controller (dual fifo) x4FB0 - x4FBB Alias of STB Velocity 4400/4000 x4FC0 - x4FDF Alias of STB Velocity 4400/4000 x4FF6 - x4FF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x4FF6 - x4FF6 Alias of Primary IDE controller (dual fifo) x5170 - x5177 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x5170 - x5177 Alias of Secondary IDE controller (dual fifo) x51F0 - x51F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x51F0 - x51F7 Alias of Primary IDE controller (dual fifo) x5376 - x5376 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x5376 - x5376 Alias of Secondary IDE controller (dual fifo) x53B0 - x53BB Alias of STB Velocity 4400/4000 x53C0 - x53DF Alias of STB Velocity 4400/4000 x53F6 - x53F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x53F6 - x53F6 Alias of Primary IDE controller (dual fifo) x5570 - x5577 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x5570 - x5577 Alias of Secondary IDE controller (dual fifo) x55F0 - x55F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x55F0 - x55F7 Alias of Primary IDE controller (dual fifo) x5776 - x5776 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x5776 - x5776 Alias of Secondary IDE controller (dual fifo) x57B0 - x57BB Alias of STB Velocity 4400/4000 x57C0 - x57DF Alias of STB Velocity 4400/4000 x57F6 - x57F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x57F6 - x57F6 Alias of Primary IDE controller (dual fifo) x5970 - x5977 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x5970 - x5977 Alias of Secondary IDE controller (dual fifo) x59F0 - x59F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x59F0 - x59F7 Alias of Primary IDE controller (dual fifo) x5B76 - x5B76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x5B76 - x5B76 Alias of Secondary IDE controller (dual fifo) x5BB0 - x5BBB Alias of STB Velocity 4400/4000 x5BC0 - x5BDF Alias of STB Velocity 4400/4000 x5BF6 - x5BF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x5BF6 - x5BF6 Alias of Primary IDE controller (dual fifo) x5D70 - x5D77 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x5D70 - x5D77 Alias of Secondary IDE controller (dual fifo) x5DF0 - x5DF7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x5DF0 - x5DF7 Alias of Primary IDE controller (dual fifo) x5F76 - x5F76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x5F76 - x5F76 Alias of Secondary IDE controller (dual fifo) x5FB0 - x5FBB Alias of STB Velocity 4400/4000 x5FC0 - x5FDF Alias of STB Velocity 4400/4000 x5FF6 - x5FF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x5FF6 - x5FF6 Alias of Primary IDE controller (dual fifo) x6170 - x6177 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x6170 - x6177 Alias of Secondary IDE controller (dual fifo) x61F0 - x61F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x61F0 - x61F7 Alias of Primary IDE controller (dual fifo) x6376 - x6376 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x6376 - x6376 Alias of Secondary IDE controller (dual fifo) x63B0 - x63BB Alias of STB Velocity 4400/4000 x63C0 - x63DF Alias of STB Velocity 4400/4000 x63F6 - x63F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x63F6 - x63F6 Alias of Primary IDE controller (dual fifo) x6570 - x6577 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x6570 - x6577 Alias of Secondary IDE controller (dual fifo) x65F0 - x65F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x65F0 - x65F7 Alias of Primary IDE controller (dual fifo) x6776 - x6776 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x6776 - x6776 Alias of Secondary IDE controller (dual fifo) x67B0 - x67BB Alias of STB Velocity 4400/4000 x67C0 - x67DF Alias of STB Velocity 4400/4000 x67F6 - x67F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x67F6 - x67F6 Alias of Primary IDE controller (dual fifo) x6970 - x6977 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x6970 - x6977 Alias of Secondary IDE controller (dual fifo) x69F0 - x69F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x69F0 - x69F7 Alias of Primary IDE controller (dual fifo) x6B76 - x6B76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x6B76 - x6B76 Alias of Secondary IDE controller (dual fifo) x6BB0 - x6BBB Alias of STB Velocity 4400/4000 x6BC0 - x6BDF Alias of STB Velocity 4400/4000 x6BF6 - x6BF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x6BF6 - x6BF6 Alias of Primary IDE controller (dual fifo) x6D70 - x6D77 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x6D70 - x6D77 Alias of Secondary IDE controller (dual fifo) x6DF0 - x6DF7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x6DF0 - x6DF7 Alias of Primary IDE controller (dual fifo) x6F76 - x6F76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x6F76 - x6F76 Alias of Secondary IDE controller (dual fifo) x6FB0 - x6FBB Alias of STB Velocity 4400/4000 x6FC0 - x6FDF Alias of STB Velocity 4400/4000 x6FF6 - x6FF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x6FF6 - x6FF6 Alias of Primary IDE controller (dual fifo) x7170 - x7177 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x7170 - x7177 Alias of Secondary IDE controller (dual fifo) x71F0 - x71F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x71F0 - x71F7 Alias of Primary IDE controller (dual fifo) x7376 - x7376 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x7376 - x7376 Alias of Secondary IDE controller (dual fifo) x73B0 - x73BB Alias of STB Velocity 4400/4000 x73C0 - x73DF Alias of STB Velocity 4400/4000 x73F6 - x73F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x73F6 - x73F6 Alias of Primary IDE controller (dual fifo) x7570 - x7577 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x7570 - x7577 Alias of Secondary IDE controller (dual fifo) x75F0 - x75F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x75F0 - x75F7 Alias of Primary IDE controller (dual fifo)

I/O list Continued.

Return to the top.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

System Specifications

.Section

Navigation:

>System Unit

>CD Drives >Diskette

Drive >Hard

Drives >Power

Supply >Modem/Fax >Mouse >Pin

Assignments

General system specifications Video memory System interrupts System I/O (system function - shipping configuration) System memory System DMA

System Memory Memory

Address

System Function

x00000000

x0009FBFF

System board extension for PnP BIOS

x0009FC00

x0009FFFF

System board extension for PnP BIOS

x000A0000

x000AFFFF

STB Velocity 4400/4000

x000B0000

x000BFFFF

STB Velocity 4400/4000

x000C0000

x000C7FFF

STB Velocity 4400/4000

x000E0000

x000FFFFF

System board extension for PnP BIOS

x00100000

x03FDFFFF

System board extension for PnP BIOS

x03FE0000

x03FF7FFF

System board extension for PnP BIOS

x03FF8000

x03FFFFFF

System board extension for PnP BIOS

xF2800000

xF48FFFFF

Intel 82443BX Pentium(r) II Processor to AGP controller

xF3000000

xF3FFFFFF

STB Velocity 4400/4000

xF3000000

xF3FFFFFF

STB Velocity 4400/4000

xF8000000

xFBFFFFFF

Intel 82443BX Pentium(r) II Processor to PCI bridge (with GART support)

xFCA00000

xFCA0FFFF

STB Velocity 4400/4000

xFCA00000

xFEAFFFFF

Intel 82443BX Pentium(r) II Processor to AGP controller

xFD000000

xFDFFFFFF

STB Velocity 4400/4000

xFEBF0000

xFEBFFFFF

Rockwell PCI Modem Enumerator

xFEC00000

xFEC00FFF

System board extension for PnP BIOS

xFEE00000

xFEE00FFF

System board extension for PnP BIOS

xFFF80000

xFFFFFFFF

System board extension for PnP BIOS

Return to the top.

System DMA Hardware System Function (Default)

DMA 0 (free) DMA 1 Sound Blaster AudioPCI 128 Legacy Device DMA 2 Standard Floppy Disk Controller DMA 3 (free) DMA 4 Direct memory access controller DMA 5 (free) DMA 6 (free) DMA 7 Sound Blaster AudioPCI 128 Legacy Device

Return to the top.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Specifications

System I/O Continued

.Section

Navigation:

>System Unit

>CD Drives >Diskette

Drive >Hard

Drives >Power

Supply >Modem/Fax >Mouse >Pin

Assignments

I/O Address

(Hex)

System Function (Shipping

Configuration)

x7776 - x7776 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x7776 - x7776 Alias of Secondary IDE controller (dual fifo) x77B0 - x77BB Alias of STB Velocity 4400/4000 x77C0 - x77DF Alias of STB Velocity 4400/4000 x77F6 - x77F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x77F6 - x77F6 Alias of Primary IDE controller (dual fifo) x7970 - x7977 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x7970 - x7977 Alias of Secondary IDE controller (dual fifo) x79F0 - x79F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x79F0 - x79F7 Alias of Primary IDE controller (dual fifo) x7B76 - x7B76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x7B76 - x7B76 Alias of Secondary IDE controller (dual fifo) x7BB0 - x7BBB Alias of STB Velocity 4400/4000 x7BC0 - x7BDF Alias of STB Velocity 4400/4000 x7BF6 - x7BF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x7BF6 - x7BF6 Alias of Primary IDE controller (dual fifo) x7D70 - x7D77 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x7D70 - x7D77 Alias of Secondary IDE controller (dual fifo) x7DF0 - x7DF7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x7DF0 - x7DF7 Alias of Primary IDE controller (dual fifo) x7F76 - x7F76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x7F76 - x7F76 Alias of Secondary IDE controller (dual fifo) x7FB0 - x7FBB Alias of STB Velocity 4400/4000 x7FC0 - x7FDF Alias of STB Velocity 4400/4000 x7FF6 - x7FF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x7FF6 - x7FF6 Alias of Primary IDE controller (dual fifo) x8170 - x8177 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x8170 - x8177 Alias of Secondary IDE controller (dual fifo) x81F0 - x81F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x81F0 - x81F7 Alias of Primary IDE controller (dual fifo) x8376 - x8376 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x8376 - x8376 Alias of Secondary IDE controller (dual fifo) x83B0 - x83BB Alias of STB Velocity 4400/4000 x83C0 - x83DF Alias of STB Velocity 4400/4000 x83F6 - x83F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x83F6 - x83F6 Alias of Primary IDE controller (dual fifo) x8570 - x8577 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x8570 - x8577 Alias of Secondary IDE controller (dual fifo) x85F0 - x85F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x85F0 - x85F7 Alias of Primary IDE controller (dual fifo) x8776 - x8776 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x8776 - x8776 Alias of Secondary IDE controller (dual fifo) x87B0 - x87BB Alias of STB Velocity 4400/4000 x87C0 - x87DF Alias of STB Velocity 4400/4000 x87F6 - x87F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x87F6 - x87F6 Alias of Primary IDE controller (dual fifo) x8970 - x8977 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x8970 - x8977 Alias of Secondary IDE controller (dual fifo) x89F0 - x89F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x89F0 - x89F7 Alias of Primary IDE controller (dual fifo) x8B76 - x8B76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x8B76 - x8B76 Alias of Secondary IDE controller (dual fifo) x8BB0 - x8BBB Alias of STB Velocity 4400/4000 x8BC0 - x8BDF Alias of STB Velocity 4400/4000 x8BF6 - x8BF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x8BF6 - x8BF6 Alias of Primary IDE controller (dual fifo) x8D70 - x8D77 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x8D70 - x8D77 Alias of Secondary IDE controller (dual fifo) x8DF0 - x8DF7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x8DF0 - x8DF7 Alias of Primary IDE controller (dual fifo) x8F76 - x8F76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x8F76 - x8F76 Alias of Secondary IDE controller (dual fifo) x8FB0 - x8FBB Alias of STB Velocity 4400/4000 x8FC0 - x8FDF Alias of STB Velocity 4400/4000 x8FF6 - x8FF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x8FF6 - x8FF6 Alias of Primary IDE controller (dual fifo) x9170 - x9177 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x9170 - x9177 Alias of Secondary IDE controller (dual fifo) x91F0 - x91F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x91F0 - x91F7 Alias of Primary IDE controller (dual fifo) x9376 - x9376 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x9376 - x9376 Alias of Secondary IDE controller (dual fifo) x93B0 - x93BB Alias of STB Velocity 4400/4000 x93C0 - x93DF Alias of STB Velocity 4400/4000 x93F6 - x93F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x93F6 - x93F6 Alias of Primary IDE controller (dual fifo) x9570 - x9577 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x9570 - x9577 Alias of Secondary IDE controller (dual fifo) x95F0 - x95F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x95F0 - x95F7 Alias of Primary IDE controller (dual fifo) x9776 - x9776 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x9776 - x9776 Alias of Secondary IDE controller (dual fifo) x97B0 - x97BB Alias of STB Velocity 4400/4000 x97C0 - x97DF Alias of STB Velocity 4400/4000 x97F6 - x97F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x97F6 - x97F6 Alias of Primary IDE controller (dual fifo) x9970 - x9977 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x9970 - x9977 Alias of Secondary IDE controller (dual fifo) x99F0 - x99F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x99F0 - x99F7 Alias of Primary IDE controller (dual fifo) x9B76 - x9B76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x9B76 - x9B76 Alias of Secondary IDE controller (dual fifo) x9BB0 - x9BBB Alias of STB Velocity 4400/4000 x9BC0 - x9BDF Alias of STB Velocity 4400/4000 x9BF6 - x9BF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x9BF6 - x9BF6 Alias of Primary IDE controller (dual fifo) x9D70 - x9D77 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x9D70 - x9D77 Alias of Secondary IDE controller (dual fifo) x9DF0 - x9DF7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x9DF0 - x9DF7 Alias of Primary IDE controller (dual fifo) x9F76 - x9F76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x9F76 - x9F76 Alias of Secondary IDE controller (dual fifo) x9FB0 - x9FBB Alias of STB Velocity 4400/4000 x9FC0 - x9FDF Alias of STB Velocity 4400/4000 x9FF6 - x9FF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller x9FF6 - x9FF6 Alias of Primary IDE controller (dual fifo) xA170 - xA177 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xA170 - xA177 Alias of Secondary IDE controller (dual fifo) xA1F0 - xA1F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xA1F0 - xA1F7 Alias of Primary IDE controller (dual fifo) xA376 - xA376 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xA376 - xA376 Alias of Secondary IDE controller (dual fifo) xA3B0 - xA3BB Alias of STB Velocity 4400/4000 xA3C0 - xA3DF Alias of STB Velocity 4400/4000 xA3F6 - xA3F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xA3F6 - xA3F6 Alias of Primary IDE controller (dual fifo) xA570 - xA577 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xA570 - xA577 Alias of Secondary IDE controller (dual fifo) xA5F0 - xA5F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xA5F0 - xA5F7 Alias of Primary IDE controller (dual fifo) xA776 - xA776 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xA776 - xA776 Alias of Secondary IDE controller (dual fifo) xA7B0 - xA7BB Alias of STB Velocity 4400/4000 xA7C0 - xA7DF Alias of STB Velocity 4400/4000 xA7F6 - xA7F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xA7F6 - xA7F6 Alias of Primary IDE controller (dual fifo) xA970 - xA977 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xA970 - xA977 Alias of Secondary IDE controller (dual fifo) xA9F0 - xA9F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xA9F0 - xA9F7 Alias of Primary IDE controller (dual fifo) xAB76 - xAB76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xAB76 - xAB76 Alias of Secondary IDE controller (dual fifo) xABB0 - xABBB Alias of STB Velocity 4400/4000 xABC0 - xABDF Alias of STB Velocity 4400/4000 xABF6 - xABF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xABF6 - xABF6 Alias of Primary IDE controller (dual fifo) xAD70 - xAD77 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xAD70 - xAD77 Alias of Secondary IDE controller (dual fifo) xADF0 - xADF7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xADF0 - xADF7 Alias of Primary IDE controller (dual fifo) xAF76 - xAF76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xAF76 - xAF76 Alias of Secondary IDE controller (dual fifo) xAFB0 - xAFBB Alias of STB Velocity 4400/4000 xAFC0 - xAFDF Alias of STB Velocity 4400/4000 xAFF6 - xAFF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xAFF6 - xAFF6 Alias of Primary IDE controller (dual fifo) xB170 - xB177 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xB170 - xB177 Alias of Secondary IDE controller (dual fifo) xB1F0 - xB1F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xB1F0 - xB1F7 Alias of Primary IDE controller (dual fifo) xB376 - xB376 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xB376 - xB376 Alias of Secondary IDE controller (dual fifo) xB3B0 - xB3BB Alias of STB Velocity 4400/4000 xB3C0 - xB3DF Alias of STB Velocity 4400/4000 xB3F6 - xB3F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xB3F6 - xB3F6 Alias of Primary IDE controller (dual fifo) xB570 - xB577 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xB570 - xB577 Alias of Secondary IDE controller (dual fifo) xB5F0 - xB5F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xB5F0 - xB5F7 Alias of Primary IDE controller (dual fifo) xB776 - xB776 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xB776 - xB776 Alias of Secondary IDE controller (dual fifo) xB7B0 - xB7BB Alias of STB Velocity 4400/4000 xB7C0 - xB7DF Alias of STB Velocity 4400/4000 xB7F6 - xB7F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xB7F6 - xB7F6 Alias of Primary IDE controller (dual fifo) xB970 - xB977 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xB970 - xB977 Alias of Secondary IDE controller (dual fifo) xB9F0 - xB9F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xB9F0 - xB9F7 Alias of Primary IDE controller (dual fifo) xBB76 - xBB76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xBB76 - xBB76 Alias of Secondary IDE controller (dual fifo) xBBB0 - xBBBB Alias of STB Velocity 4400/4000 xBBC0 - xBBDF Alias of STB Velocity 4400/4000 xBBF6 - xBBF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xBBF6 - xBBF6 Alias of Primary IDE controller (dual fifo) xBD70 - xBD77 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xBD70 - xBD77 Alias of Secondary IDE controller (dual fifo) xBDF0 - xBDF7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xBDF0 - xBDF7 Alias of Primary IDE controller (dual fifo) xBF76 - xBF76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xBF76 - xBF76 Alias of Secondary IDE controller (dual fifo) xBFB0 - xBFBB Alias of STB Velocity 4400/4000 xBFC0 - xBFDF Alias of STB Velocity 4400/4000 xBFF6 - xBFF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xBFF6 - xBFF6 Alias of Primary IDE controller (dual fifo) xC170 - xC177 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xC170 - xC177 Alias of Secondary IDE controller (dual fifo) xC1F0 - xC1F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xC1F0 - xC1F7 Alias of Primary IDE controller (dual fifo) xC376 - xC376 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xC376 - xC376 Alias of Secondary IDE controller (dual fifo) xC3B0 - xC3BB Alias of STB Velocity 4400/4000 xC3C0 - xC3DF Alias of STB Velocity 4400/4000 xC3F6 - xC3F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xC3F6 - xC3F6 Alias of Primary IDE controller (dual fifo) xC570 - xC577 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xC570 - xC577 Alias of Secondary IDE controller (dual fifo) xC5F0 - xC5F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xC5F0 - xC5F7 Alias of Primary IDE controller (dual fifo) xC776 - xC776 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xC776 - xC776 Alias of Secondary IDE controller (dual fifo) xC7B0 - xC7BB Alias of STB Velocity 4400/4000 xC7C0 - xC7DF Alias of STB Velocity 4400/4000 xC7F6 - xC7F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xC7F6 - xC7F6 Alias of Primary IDE controller (dual fifo) xC970 - xC977 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xC970 - xC977 Alias of Secondary IDE controller (dual fifo) xC9F0 - xC9F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xC9F0 - xC9F7 Alias of Primary IDE controller (dual fifo) xCB76 - xCB76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xCB76 - xCB76 Alias of Secondary IDE controller (dual fifo) xCBB0 - xCBBB Alias of STB Velocity 4400/4000 xCBC0 - xCBDF Alias of STB Velocity 4400/4000 xCBF6 - xCBF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xCBF6 - xCBF6 Alias of Primary IDE controller (dual fifo) xCD70 - xCD77 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xCD70 - xCD77 Alias of Secondary IDE controller (dual fifo) xCDF0 - xCDF7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xCDF0 - xCDF7 Alias of Primary IDE controller (dual fifo) xCF76 - xCF76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xCF76 - xCF76 Alias of Secondary IDE controller (dual fifo) xCFB0 - xCFBB Alias of STB Velocity 4400/4000 xCFC0 - xCFDF Alias of STB Velocity 4400/4000 xCFF6 - xCFF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xCFF6 - xCFF6 Alias of Primary IDE controller (dual fifo) xD000 - xDFFF Intel 82443BX Pentium(r) II Processor to AGP controller xD170 - xD177 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xD170 - xD177 Alias of Secondary IDE controller (dual fifo) xD1F0 - xD1F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xD1F0 - xD1F7 Alias of Primary IDE controller (dual fifo) xD376 - xD376 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xD376 - xD376 Alias of Secondary IDE controller (dual fifo) xD3B0 - xD3BB Alias of STB Velocity 4400/4000 xD3C0 - xD3DF Alias of STB Velocity 4400/4000 xD3F6 - xD3F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xD3F6 - xD3F6 Alias of Primary IDE controller (dual fifo) xD570 - xD577 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xD570 - xD577 Alias of Secondary IDE controller (dual fifo) xD5F0 - xD5F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xD5F0 - xD5F7 Alias of Primary IDE controller (dual fifo) xD776 - xD776 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xD776 - xD776 Alias of Secondary IDE controller (dual fifo) xD7B0 - xD7BB Alias of STB Velocity 4400/4000 xD7C0 - xD7DF Alias of STB Velocity 4400/4000 xD7F6 - xD7F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xD7F6 - xD7F6 Alias of Primary IDE controller (dual fifo) xD970 - xD977 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xD970 - xD977 Alias of Secondary IDE controller (dual fifo) xD9F0 - xD9F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xD9F0 - xD9F7 Alias of Primary IDE controller (dual fifo) xDB76 - xDB76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xDB76 - xDB76 Alias of Secondary IDE controller (dual fifo) xDBB0 - xDBBB Alias of STB Velocity 4400/4000 xDBC0 - xDBDF Alias of STB Velocity 4400/4000 xDBF6 - xDBF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xDBF6 - xDBF6 Alias of Primary IDE controller (dual fifo) xDD70 - xDD77 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xDD70 - xDD77 Alias of Secondary IDE controller (dual fifo) xDDF0 - xDDF7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xDDF0 - xDDF7 Alias of Primary IDE controller (dual fifo) xDF76 - xDF76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xDF76 - xDF76 Alias of Secondary IDE controller (dual fifo) xDFB0 - xDFBB Alias of STB Velocity 4400/4000 xDFC0 - xDFDF Alias of STB Velocity 4400/4000 xDFF6 - xDFF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xDFF6 - xDFF6 Alias of Primary IDE controller (dual fifo) xE170 - xE177 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xE170 - xE177 Alias of Secondary IDE controller (dual fifo) xE1F0 - xE1F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xE1F0 - xE1F7 Alias of Primary IDE controller (dual fifo) xE376 - xE376 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xE376 - xE376 Alias of Secondary IDE controller (dual fifo) xE3B0 - xE3BB Alias of STB Velocity 4400/4000 xE3C0 - xE3DF Alias of STB Velocity 4400/4000 xE3F6 - xE3F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xE3F6 - xE3F6 Alias of Primary IDE controller (dual fifo) xE570 - xE577 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xE570 - xE577 Alias of Secondary IDE controller (dual fifo) xE5F0 - xE5F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xE5F0 - xE5F7 Alias of Primary IDE controller (dual fifo) xE776 - xE776 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xE776 - xE776 Alias of Secondary IDE controller (dual fifo) xE7B0 - xE7BB Alias of STB Velocity 4400/4000 xE7C0 - xE7DF Alias of STB Velocity 4400/4000 xE7F6 - xE7F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xE7F6 - xE7F6 Alias of Primary IDE controller (dual fifo) xE970 - xE977 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xE970 - xE977 Alias of Secondary IDE controller (dual fifo) xE9F0 - xE9F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xE9F0 - xE9F7 Alias of Primary IDE controller (dual fifo) xEB76 - xEB76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xEB76 - xEB76 Alias of Secondary IDE controller (dual fifo) xEBB0 - xEBBB Alias of STB Velocity 4400/4000 xEBC0 - xEBDF Alias of STB Velocity 4400/4000 xEBF6 - xEBF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xEBF6 - xEBF6 Alias of Primary IDE controller (dual fifo) xED70 - xED77 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xED70 - xED77 Alias of Secondary IDE controller (dual fifo) xEDF0 - xEDF7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xEDF0 - xEDF7 Alias of Primary IDE controller (dual fifo) xEF00 - xEF3F Creative Sound Blaster AudioPCI 128 xEF76 - xEF76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xEF76 - xEF76 Alias of Secondary IDE controller (dual fifo) xEF80 - xEF9F Intel 82371AB/EB PCI to USB Universal Host Controller xEFB0 - xEFBB Alias of STB Velocity 4400/4000 xEFC0 - xEFDF Alias of STB Velocity 4400/4000 xEFF6 - xEFF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xEFF6 - xEFF6 Alias of Primary IDE controller (dual fifo) xF170 - xF177 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xF170 - xF177 Alias of Secondary IDE controller (dual fifo) xF1F0 - xF1F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xF1F0 - xF1F7 Alias of Primary IDE controller (dual fifo) xF376 - xF376 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xF376 - xF376 Alias of Secondary IDE controller (dual fifo) xF3B0 - xF3BB Alias of STB Velocity 4400/4000 xF3C0 - xF3DF Alias of STB Velocity 4400/4000 xF3F6 - xF3F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xF3F6 - xF3F6 Alias of Primary IDE controller (dual fifo) xF570 - xF577 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xF570 - xF577 Alias of Secondary IDE controller (dual fifo) xF5F0 - xF5F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xF5F0 - xF5F7 Alias of Primary IDE controller (dual fifo) xF776 - xF776 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xF776 - xF776 Alias of Secondary IDE controller (dual fifo) xF7B0 - xF7BB Alias of STB Velocity 4400/4000 xF7C0 - xF7DF Alias of STB Velocity 4400/4000 xF7F6 - xF7F6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xF7F6 - xF7F6 Alias of Primary IDE controller (dual fifo) xF970 - xF977 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xF970 - xF977 Alias of Secondary IDE controller (dual fifo) xF9F0 - xF9F7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xF9F0 - xF9F7 Alias of Primary IDE controller (dual fifo) xFB76 - xFB76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xFB76 - xFB76 Alias of Secondary IDE controller (dual fifo) xFBB0 - xFBBB Alias of STB Velocity 4400/4000 xFBC0 - xFBDF Alias of STB Velocity 4400/4000 xFBF6 - xFBF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xFBF6 - xFBF6 Alias of Primary IDE controller (dual fifo) xFD70 - xFD77 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xFD70 - xFD77 Alias of Secondary IDE controller (dual fifo) xFDF0 - xFDF7 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xFDF0 - xFDF7 Alias of Primary IDE controller (dual fifo) xFF76 - xFF76 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xFF76 - xFF76 Alias of Secondary IDE controller (dual fifo) xFFA0 - xFFA7 Primary IDE controller (dual fifo) xFFA0 - xFFAF Intel 82371AB/EB PCI Bus Master IDE Controller xFFA8 - xFFAF Secondary IDE controller (dual fifo) xFFB0 - xFFBB Alias of STB Velocity 4400/4000 xFFC0 - xFFDF Alias of STB Velocity 4400/4000 xFFF6 - xFFF6 Alias of Intel 82371AB/EB PCI Bus Master IDE Controller xFFF6 - xFFF6 Alias of Primary IDE controller (dual fifo)

Return to the top.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Troubleshooting

Clearing CMOS

If the power-on password is unknown, clearing CMOS will disable the password and allow the

computer to be operated.

.Section

Navigation:

>Clearing CMOS

>Power-on Self-test

>Configuration >Troubleshooting

Without Diagnostics

>Diagnostic Error Codes

CMOS jumper location

Complete the

preparation for disassembly procedures.

Remove the hood.

Remove the Power Supply.

To disable the password, move the jumper (JSH1) from pins 1-2 to pins 2-3 for 10 seconds, then return to pins 1-2.

Replace the system Power Supply and perform the desired troubleshooting.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Troubleshooting

Power-On Self Test (POST)

POST is a series of diagnostic tests that run automatically when the system is turned on. After the computer is turned on, POST checks the following assemblies to ensure that the computer system is properly functioning:

Keyboard■ System board■ Memory modules■ Video memory■ Diskette drives■ Hard drive■

Power supply■ POST also detects the type of mass storage devices installed in the computer. If POST finds an error in the system, an error condition is indicated by an audible

and/or visual message. The table below gives explanations of the error codes and a recommended course of action.

NOTE:

An external speaker must be installed into the speaker output connector to hear audible beeps during POST.

Click a link below to find the probable cause and recommended action for a given error message.

Diskette Drive A or B

Error

Keyboard Controller

Error

System BIOS Shadowed

Extended RAM failed

at offset nnn

Keyboard Error System Cache Error

Failing Bits nnn

Operating System

Not Found

System CMOS Checksum

Bad

Fixed Disk 0 or 1

Failure

Parity Check 1

System RAM Failed at

Offset, nnn

Fixed Disk Controller

Failure

Parity Check 2 System Timer Error

Incorrect Drive A Type Real Time Clock Error

UMB Upper Limit Segment

Address nnn

Invalid NVRAM Media

Type

System Battery is

Dead

Video BIOS Shadowed

POST Messages

Error message Probable Cause Recommended Action

Diskette Drive A or B Error

Drive A: or B: is present, but fails the BIOS POST diskette tests

1. Run Setup.

2. Replace the signal cables.

3. Replace the drive.

Extended RAM failed at offset

nnn

Extended memory not working or not configured properly

1. Replace the memory modules.

2. Replace the system board.

Failing Bits nnn nnn is a map of the bits at the

RAM address which failed the memory test

1. Run Setup.

2. Replace the system board.

Fixed Disk 0 or 1 Failure

Hard drive is not working or not configured properly

1. Run Setup.

2. Replace the signal cable.

3. Replace the hard drive.

Fixed Disk Controller Failure

Hard drive is not working or not configured properly

1. Run Setup.

2. Replace the system board.

Incorrect Drive A Type

Type of diskette in drive A: not correctly identified

1. Run Setup.

2. Replace the diskette drive.

Invalid NVRAM Media Type

Problem with NVRAM (CMOS) access

Replace the system board.

Keyboard Controller Error

Keyboard, I/O keyboard controller (on system board), or mouse error

1. Replace the keyboard.

2. Replace the mouse.

3. Replace the system board.

Keyboard Error Keyboard, I/O keyboard

controller (on system board), or mouse error

1. Replace the keyboard.

2. Replace the mouse.

3. Replace the system board.

Operating System Not Found

Operating system cannot be located on either drive A: or C:

Run Setup.

Parity Check 1 Parity error found in the system

bus

1. Run Setup.

2. Replace the memory modules.

3. Replace the system board.

Parity Check 2 Parity error found in the I/O bus 1. Run Setup.

2. Replace the ISA board (modem).

Real Time Clock Error

Real-time clock fails BIOS test Replace the system board.

System Battery is Dead

RTC battery is dead 1. Replace the RTC battery.

2. Run Setup.

System BIOS Shadowed

System BIOS copied to Shadow RAM

Status message. No action required.

System Cache Error

RAM cache failed the BIOS test Run Setup.

System CMOS Checksum Bad

CMOS is corrupted or modified incorrectly

Run Setup.

System RAM Failed at Offset,

nnn

System RAM failed Replace memory modules.

System Timer Error

DMA, timers, etc. Replace the system board.

UMB Upper Limit Segment Address nnn

Displays the address nnn of the upper limit of Upper Memory Blocks, indicating released segments of the BIOS

Status message. No action required.

Video BIOS Shadowed

Video BIOS successfully copied to shadow RAM

Status message. No action required.

Return to the top.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Troubleshooting

Configuration

.Section

Navigation:

>Clearing CMOS >Power-on

Self-test

>Configuration

>Troubleshooting Without Diagnostics

>Diagnostic Error Codes

This section explains how to use Setup and Compaq Utilities which should be accessed in the following instances:

When a system configuration error is detected during the Power-On Self-Test (POST)

■

To change factory default settings for some of the computer features■ To change the system configuration, which is sometimes necessary when

you add or remove optional hardware

■

To set system configuration features■

Click a link below to go to the appropratie subsection:

Preparing the Computer Setup Accessing Compaq Utilities Options View System Information (INSPECT)

Preparing the Computer

If you encounter an error condition, complete the following steps before starting problem isolation procedures:

Ensure proper ventilation. The computer should have a 3-inch (7.6 cm) clearance at the back of the system unit.

Turn off the computer and peripheral devices.

CAUTION: Always ensure that the power is off before disconnecting or reconnecting the mouse, keyboard, or any other peripheral devices. Disconnecting or connecting the keyboard or mouse while the unit power is on can damage the system board.

Disconnect any peripheral devices other than the monitor and keyboard. Do not disconnect the printer if you want to test it or use it to log error messages.

Install loop-back and terminating plugs for complete testing.

Setup

The Setup utility gives a snapshot of the computer’s hardware configuration, aids in troubleshooting, and sets custom features. Setup recognizes a new internal component or an external device and automatically updates the configuration screens. Use the Setup utility to:

Modify settings for audio, storage, power management, communications, and input devices

■

Get an overall picture of the computer’s hardware configuration■ Verify configuration parameters in determining problems■ Set time and date■

Running Setup

To access the Setup utility, turn on the computer and press the F10 key when the Compaq logo appears. The following menu will appear:

NOTE:

The actual menu displayed on your computer may vary slightly, depending on your configuration.

Accessing Compaq Utilities Options

This section provides information about the menu options accessible from the Compaq Utilities menu.

Create a Compaq Utilities Diskette

A Compaq Utilities diskette must be created to troubleshoot the system. To create a Compaq Utilities diskette, complete the following steps:

Insert the QuickRestore CD into the CD drive.

2 From the Windows desktop, click on Start, then Program, then Windows

Explorer.

Click on the CD drive icon.

4 Double-click on the PCdiags folder. 5

Insert a diskette in the diskette drive.

6 Double-click on the QRST5.exe icon. 7 Press Enter when the QuickRestore label appears. 8

After the CD has completed copying to the diskette, eject the QuickRestore CD.

Running Compaq Utilities

To run Compaq Utilities, turn on or reboot the computer with the Compaq Utilities diskette in the diskette drive. The following menu will appear:

View System Information (INSPECT)

The View System Information (INSPECT) utility provides information about the system once it has been configured. INSPECT operates with MS-DOS and provides information about the system operating environment including:

Contents of the operating system startup files

■

Current memory configuration■ ROM version■ Type of processor and coprocessor■ Diskette and hard drives■ Active printer and communications interfaces■ Mode■

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Troubleshooting

Troubleshooting Without Diagnostics

.Section

Navigation:

>Clearing CMOS >Power-on

Self-test >Configuration

>Troubleshooting Without Diagnostics

>Diagnostic Error Codes

This section describes some simple, preliminary tests and guidelines for troubleshooting the computer.

Checklist For Solving Minor Problems

If you encounter some minor problem with the computer or software application, go through the following checklist for possible solutions before running any of the diagnostic utilities:

Is the computer connected to a working power outlet?

■

Is the computer turned on and the power light illuminated?■ Are all cables connected properly and seated?■ Are all of the necessary device drivers installed?■ Is the CONFIG.SYS file correct?■ Is the AUTOEXEC.BAT file (MS-DOS) or STARTUP.CMD file correct?■ Was a nonbootable diskette loaded in the diskette drive at power-up?■ Are all switch settings correct?■ Was Computer Setup run after installing options (memory, disk drives, etc.)

and before installing industry standard architecture boards?

■

Quick checks and possible solutions for problems related to these topics:

CD drive hard drive diskette drive hardware installation USB ports power Processor

are provided in the tables below. The procedure for resolving hardware conflicts is also described.

CD drive

Problem Probable cause(s) Possible solution

Cannot read compact disc.

CD is not properly seated in the drive.

Eject the CD, press down on the CD firmly to correctly seat it in the drive, then reload.

CD has been loaded upside down.

Eject the CD, turn it over, then reload.

CD may be dirty or scratched.

Clean the CD or load another CD.

Cannot eject compact disc (tray-load only).

CD is not properly seated in the drive.

Turn off the computer, insert a straightened paper clip into the emergency eject hole, then push firmly. Slowly pull the tray out from the drive until the tray is fully extended, then remove the CD.

CD drive devices are not detected.

Power cycle delay. After turning the computer off, wait 30

seconds before turning the computer on again.

CD drive is not connected properly.

Open the computer and check to see that the drive cable is connected properly.

Proper driver is not loaded

Restart the system and make sure the CD drive drivers are loaded.

Resolving Hardware Conflicts

Hardware conflicts occur when two or more peripheral devices attempt to use the same hardware resources. I/O addresses, interrupts, and DMA channels are the most common hardware resources used by peripheral devices. For example, the factory default settings for the MIDI port audio interface are:

Base I/O address 220H MIDI Port Base I/O address 330H Interrupt IRQ 5 8-bit DMA Channel 1

When different peripheral devices use the same hardware resources at the same time, the devices and/or the system may not function properly. You can resolve hardware conflicts by ensuring that no devices are configured to use the same hardware resources. These resources can either be dipswitch or jumper settings on the peripheral card or software configurable resources. The Computer Setup selection of your Compaq Utilities allows you to view and modify the settings for the peripheral devices factory installed in your system. Refer to the User's Guide for the particular peripheral cards you wish to install for information on how to view and select their settings.

To resolve hardware conflicts:

1 Change the hardware settings of your audio card or other peripheral card in

your system if the peripheral card is using any settings used by the factory-installed devices.

2 If you are unsure of the settings of the peripheral cards, you can isolate the

source of the problem by temporarily removing all cards not maufactured by Compaq, or resetting the default settings and running Compaq Utilities. After that, add the cards back one at a time until the card that is causing the conflict is found.

Also see System

Processor

Your Processor may display the following error message, or one that looks similar to this:

Celeron Processor Fault Prediction and Prefailure Warranty

When the processor encounters an excessive number of error checking and correcting (ECC) cache memory errors, the computer displays a Local Alert Message. This message contains detailed information about the faulty processor, allowing you to take action before you experience non-correctable cache memory errors. The Prefailure Warranty allows you to replace these processors, free of charge, before they actually fail. Processors with ECC cache memory are available on select Compaq personal computers.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Troubleshooting

Diagnostic Error Codes

.Section

Navigation:

>Clearing CMOS >Power-on

Self-test >Configuration >Troubleshooting

Without Diagnostics

>Diagnostic Error Codes

Diagnostic error codes occur if the system recognizes a problem while running the Compaq Utilities program. These error codes help identify possibly defective subassemblies.

Tables listed on this page give possible error codes, descriptions of each error condition, and actions required to resolve the error condition.

IMPORTANT:

Retest the system after completing each step. If the problem has been resolved, do not proceed with the remaining steps.

For assistance in the removal and replacement of a particular subassembly, see Removal and Replacement Procedures.

100-xx

Processor

800-xx

Monochrome

video

200-xx

Memory

1100-xx

Serial

3200-xx

Audio

300-xx

Keyboard

1200-xx

Modem

3300-xx

400-xx

Parallel

(printer)

1700-xx

Hard drive

6600-xx

500-xx

Monitor

1900-xx

Tape drive

8600-xx

Pointing

device

interface

600-xx

Diskette

drive

2400-xx

Video

Keyboard error codes

Error Code

Description Recommended Action

301-xx

Keyboard short test, 8042 self-test failed

The following steps apply to error codes 301-xx through 304-xx:

Check the keyboard connection. If disconnected, turn the computer off and connect the keyboard.

Replace the keyboard and retest.

Replace the system board and retest.

302-xx

Keyboard long test failed

303-xx

Keyboard LED test, 8042 self-test failed

304-xx

Keyboard typematic test failed

Parallel (printer) error codes

Error Code

Description Recommended Action

401-xx

Printer failed or not connected

The following steps apply to error codes 401-xx through 498-xx:

Connect the printer.

Check power to the printer.

Install the loop-back connector and retest.

Replace system board and retest.

402-xx

Printer data register failed

403-xx

Printer pattern test failed

498-xx

Printer failed or not connected

Monochrome video error codes

Error Code

Description Recommended Action

802-xx

Video memory test failed The following step applies to error

codes 802-xx through 824-xx:

Replace the system board and retest.

824-xx

Monochrome video text mode test failed

Serial error codes

Error Code

Description Recommended Action

1101-xx

Serial Port Test The following steps apply to error codes

1101-xx through 1109-xx:

1 Check the switch settings on the

serial/parallel device, if applicable.

2 Replace the system board and

retest.

1109-xx

Clock Register Test

Modem error codes

Error Code

Description Recommended Action

1201-xx

Modem Internal Loop-Back Test

The following steps apply to error codes 1201-xx through 1210-xx:

Refer to modem documentation for correct Setup procedures.

Check the modem line.

Replace the modem and retest.

1202-xx

Modem Time-Out Error

1203-xx

Modem External Termination Test

1204-xx

Modem Auto Originate Test

1206-xx

Dial Multifrequency Tone Test

1210-xx

Modem Direct Connect Test

Return to the top.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Troubleshooting

Diagnostic Error Codes

.Section

Navigation:

>Clearing CMOS >Power-on

Self-test >Configuration >Troubleshooting

Without Diagnostics

>Diagnostic Error Codes

100-xx

Processor

800-xx

Monochrome

video

200-xx

Memory

1100-xx

Serial

3200-xx

Audio

300-xx

Keyboard

1200-xx

Modem

3300-xx

400-xx

Parallel

(printer)

1700-xx

Hard drive

6600-xx

500-xx

Monitor

1900-xx

Tape drive

8600-xx

Pointing

device

interface

600-xx

Diskette

drive

2400-xx

Video

Video error codes

Error Code

Description Recommended Action

2402-xx

Video memory test failed The following steps apply

to error codes 2402-xx through 2456-xx:

1 Run Setup. 2 Replace the system

board and retest.

2403-xx

Video attribute test failed

2404-xx

Video character set test failed

2405-xx

Video 80 × 25 mode 9 × 14 character cell test failed

2406-xx

Video 80 × 25 mode 8 × 8 character cell test failed

2407-xx

Video 40 × 25 mode test failed

2408-xx

Video 320 × 200 mode color set 0 test failed

2409-xx

Video 320 × 200 mode color set 1 test failed

2410-xx

Video 640 × 200 mode test failed

2411-xx

Video screen memory page test failed

2412-xx

Video gray scale test failed

2414-xx

Video white screen test failed

2416-xx

Video noise pattern test failed

2418-xx

ECG/VGC memory test failed

2419-xx

ECG/VGC ROM checksum test failed

2420-xx

ECG/VGC attribute test failed

2421-xx

ECG/VGC 640 × 200 graphics mode test failed

2422-xx

ECG/VGC 640 × 350 16-color set test failed

2423-xx

ECG/VGC 640 × 350 64-color set test failed

2424-xx

ECG/VGC monochrome text mode test failed

2425-xx

640 × 480 graphics test failure

2431-xx

640 × 480 graphics test failure

2432-xx

320 × 200 graphics (256-color mode) test failed

2448-xx

Advanced VGA Controller test failed

2451-xx

132-column Advance VGA test failed

2456-xx

Advanced VGA 256-Color test failed

2468-xx

Advanced VGA BitBLT test The following steps apply

to error codes 2468-xx through 2480-xx:

1 Run Setup. 2 Replace the system

board and retest.

2477-xx

Advanced VGA datapath test

2478-xx

Advanced VGA BitBLT test

2480-xx

Advanced VGA Linedraw test

Processor error codes

Error code

Description Recommended action

101-xx

CPU test failed Replace the system board and retest.

102-xx

Processor error 1. Run Computer Checkup or Setup

and retest.

2. Replace the processor and retest.

103-xx

DMA controller failed The following step applies to error

codes 103-xx through 106-xx: Replace the system board and retest.

104-xx

Interrupt controller failed

105-xx

Port error

106-xx

Keyboard controller self-test failed

107-xx

CMOS RAM test failed

The following steps apply to error codes 107-xx through 109-xx:

1. Replace the battery/clock module and retest.

2. Replace the system board and retest.

108-xx

CMOS interrupt test failed

109-xx

CMOS clock test failed

110-xx

Programmable timer test failed

The following step applies to error codes 110-xx through 113-xx:

Replace the system board and retest.

111-xx

Refresh detect test failed

112-xx

Speed test failed

113-01

Protected mode test failed

114-xx

Speaker test failed 1. Verify the speaker connection.

2. Replace the system board and retest.

199-xx

Installed devices test failed

1. Check system configuration.

2. Verify cable connections.

3. Check switch settings.

4. Run Compaq Utilities.

5. Replace the system board and retest.

Monitor (VGA or flat-panel) error codes

Error Code

Description Recommended Action

501-xx

Video controller test failed The following step applies to

error codes 501-xx through 516-xx:

Replace the system board and retest.

502-xx

Video memory test failed

503-xx

Video attribute test failed

504-xx

Video character set test failed

505-xx

Video 80 × 25 mode 9 × 14 character cell test failed

506-xx

Video 80 × 25 mode 9 × 14 character cell test failed

507-xx

Video 40 × 25 mode test failed

508-xx

Video 320 × 200 mode color set 0 test failed

509-xx

Video 320 × 200 mode color set 1 test failed

510-xx

Video 640 × 200 mode test failed

511-xx

Video screen memory page test failed

512-xx

Video gray scale test failed

514-xx

Video white screen test failed

516-xx

Video noise pattern test failed

Return to the top.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Troubleshooting

Diagnostic Error Codes

.Section

Navigation:

>Clearing CMOS >Power-on

Self-test >Configuration >Troubleshooting

Without Diagnostics

>Diagnostic Error Codes

100-xx

Processor

800-xx

Monochrome

video

200-xx

Memory

1100-xx

Serial

3200-xx

Audio

300-xx

Keyboard

1200-xx

Modem

3300-xx

400-xx

Parallel

(printer)

1700-xx

Hard drive

6600-xx

500-xx

Monitor

1900-xx

Tape drive

8600-xx

Pointing

device

interface

600-xx

Diskette

drive

2400-xx

Video

Memory error codes

Error Code

Description Recommended Action

200-xx

Invalid memory configuration

1. Verify memory module value compatibility.

2. Reinsert memory in the correct location.

201-xx

Memory machine ID test failed

The following steps apply to error codes 201-xx and 202-xx:

1 Flash the ROM and retest. 2 Replace the memory and retest. 3 Replace the system board and retest.

202-xx

Memory system ROM checksum failed

203-xx

Memory write/read test failed

The following steps apply to error codes 203-xx through 210-xx:

1 Remove one memory module at a

time until the error message stops.

2 Replace other removed modules

one at a time, testing each to ensure the error does not return.

3 Replace the system board and

retest.

204-xx

Memory address test failed

206-xx

Increment pattern test failed

210-xx

Random pattern test failed

Diskette drive error codes

Error Code

Description Recommended Action

600-xx

Diskette ID drive types test failed

The following steps apply to error codes 600-xx through 698-xx:

1 Replace the diskette and retest.

2 Check and/or replace the diskette

power and signal cables and retest.

3 Replace the diskette drive and

retest.

Replace the system board and retest.

601-xx

Diskette format failed

602-xx

Diskette read test failed

603-xx

Diskette write, read, compare test failed

604-xx

Diskette random seek test failed

605-xx

Diskette ID media test failed

606-xx

Diskette speed test failed

607-xx

Diskette wrap test failed

608-xx

Diskette write-protect test failed

609-xx

Diskette reset controller test failed

610-xx

Diskette change line test failed

694-xx

Pin 34 is not cut on 360KB diskette drive

697-xx

Diskette type error

698-xx

Diskette drive speed not within limits

699-xx

Diskette drive/media ID error

1. Replace media.

2. Run Setup.

Return to the top.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Troubleshooting

Diagnostic Error Codes

.Section

Navigation:

>Clearing CMOS >Power-on

Self-test >Configuration >Troubleshooting

Without Diagnostics

>Diagnostic Error Codes

100-xx

Processor

800-xx

Monochrome

video

200-xx

Memory

1100-xx

Serial

3200-xx

Audio

300-xx

Keyboard

1200-xx

Modem

3300-xx

400-xx

Parallel

(printer)

1700-xx

Hard drive

6600-xx

500-xx

Monitor

1900-xx

Tape drive

8600-xx

Pointing

device

interface

600-xx

Diskette

drive

2400-xx

Video

Hard drive error codes

Error Code

Description Recommended Action

1700-xx

Hard drive ID types test failed

The following steps apply to error codes 1700-xx through 1799-xx:

1 Run Setup and verify drive type. 2 Replace the hard drive signal and

power cables and retest. 3 Replace the hard drive and retest. 4 Replace the system board and retest.

1701-xx

Hard drive format test failed

1702-xx

Hard drive read test failed

1703-xx

Hard drive write/read/compare test failed

1704-xx

Hard drive random seek test failed

1705-xx

Hard drive controller test failed

1706-xx

Hard drive ready test failed

1707-xx

Hard drive recalibration test failed

1708-xx

Hard drive format bad track test failed

1709-xx

Hard drive reset controller test failed

1710-xx

Hard drive park head test failed

1714-xx

Hard drive file write test failed

1715-xx

Hard drive head select test failed

1716-xx

Hard drive conditional format test failed

1717-xx

Hard drive ECC* test failed

1719-xx

Hard drive power mode test failed

1719-x

Hard drive power mode test failed

1730-x

Fixed Disk 0 does not support DMA Mode

1731-x

Fixed Disk 1 does not support DMA Mode

1740-x

Fixed Disk 0 failed Set Block Mode command

1741-x

Fixed Disk 1 failed Set Block Mode command

1750-x

Fixed Disk 0 failed Identify command

1751-x

Fixed Disk 1 failed Identify command

1760-x

Fixed Disk 0 does not support Block Mode

1761-x

Fixed Disk 1 does not support Block Mode

1790-x

Disk 0 Configuration Error

1792-x

Secondary Disk Controller Failure

1799-xx

Invalid hard drive type failed

*Error Correction Code

Tape drive error codes

Error Code

Description Recommended Action

1900-xx

Tape ID failed The following steps apply to error codes 1900-xx

through 1906-xx:

1 Replace the tape cartridge and retest. 2 Check and/or replace the signal cable and

retest. 3 Replace the tape drive and retest. 4 Replace the system board and retest.

1901-xx

Tape servo write failed

1902-xx

Tape format failed

1903-xx

Tape drive sensor test failed

1904-xx

Tape BOT/EOT test failed

1905-xx

Tape read test failed

1906-xx

Tape write/read/compare failed

Pointing device interface error codes

Error Code

Description Recommended Action

8601-xx

Pointing Device Interface test failed

1. Replace with a working pointing device and retest.

2. Replace the system board and retest.

Audio Error Codes

Error Code

Description Recommended

Action

3206-xx

Audio System Internal Error Replace the

system board and retest.

CD error codes

Error Code

Description Recommended Action

3301-xx 3305-xx 66XX-xx

CD drive read test failed

The following steps apply to error codes 3301-xx through 3305-xx and 66XX-xx:

1 Replace the CD retest.* 2 Check the jumper settings on the CD drive. 3 Check and/or replace the power and signal

cables and retest. 4 Replace the CD drive and retest. 5 Replace the backplane.

* Boot to DOS (Command Prompt only) or Windows (Not Safe Mode). Press the CD drive eject button (located on the front bezel) to eject the CD and retest.

Return to the top.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Troubleshooting

Troubleshooting Without Diagnostics

.Section

Navigation:

>Clearing CMOS >Power-on

Self-test >Configuration

>Troubleshooting Without Diagnostics

>Diagnostic Error Codes

CD drive hard drive diskette drive hardware installation USB ports power

Hard drive

Problem Probable

cause(s)

Possible solution

Hard drive error occurs.

Hard disk has bad sectors or has failed.

Run Computer Checkup (TEST) and Computer Setup. Reformat the hard disk.

Drive not found.

Cable could be loose.

Check cable connections.

Disk transaction problem.

Either the directory structure is bad or there is a problem with a file.

From the desktop click on the Start menu. Choose

Program

Accessories

System Tools

Scandisk to check for

problems. If problems exist, run Scandisk and checkmark the "Automatically fix errors" box at the bottom to correct the problems. If a large number of lost allocation units is found, click on the Start menu.

Choose Program

Accessories System Tools

Disk

Defragmenter.

Nonsystem disk message.

The system is trying to start from a diskette that is not bootable.

Remove the diskette from the diskette drive.

The system is trying to start from the hard drive but the hard disk has been damaged.

Insert a bootable diskette into the diskette drive and restart the computer with Ctrl+Alt+Del.

Diskette boot has been disabled in Computer Setup.

Run Computer Setup and enable diskette boot.

Hard drive operation seems slow

OR Hard drive

activity light is not on, or stays on without blinking.

The hard disk files may be fragmented.

From the desktop click on the Start menu. Choose

Program

Accessories

System Tools

Scandisk to check for

Choose Program

Accessories System Tools

Disk

Defragmenter.

Return to the top.

Hardware installation

Problem Probable cause(s) Possible solutions

A new device is not recognized as part of the computer system.

When the system advised you of changes to the configuration, you did not save the changes.

Reboot the computer and follow the instructions for saving the changes.

The system may not have automatically recognized the new device.

Run Computer Setup and identify the new device.

The cables for the new external device are loose, or the power cables are unplugged.

Check all cables.

The power switch for the new external device is not turned on.

Turn off the computer, turn on the external device, and then turn on the computer to integrate the new device with the computer.

Return to the top.

Power

Problem Possible Solution

Computer will not turn on.

Ensure that the computer is connected to a power source.

Computer does not automatically display the date and time.

The real-time clock (RTC) battery may need to be replaced. Click here

for replacement procedures.

Computer does not beep during POST.

The speaker volume may have been turned down. Select the Volume option from the Control Panel and adjust the volume.

Computer powered off automatically.

The unit temperature may have been exceeded. Check the fan for function and blockage.

Return to the top.

USB

Problem Probable

cause(s)

Possible solution

USB device does not work with the system.

The USB device and the system may use different USB architectures.

Ensure that the USB device and the system share the same USB architecture. (UHCI-compliant devices will only work with a UHCI-compliant system, and OHCI-compliant devices will only work with a OHCI-compliant system).

Return to the top.

Diskette Drive

Problem Probable cause(s) Possible solution

Diskette drive light stays on.

Diskette may be damaged.

From the desktop click on the Start menu.

Choose Program Accessories System Tools

Scandisk to check for problems.

Diskette may be installed incorrectly.

Remove the diskette and reinsert.

Software program may be damaged.

Check the program diskettes.

Diskette drive cannot write to a diskette.

Diskette is not formatted.

Format the diskette.

Diskette is write-protected.

Either use another diskette that is not write-protected or disable the write protection on the diskette.

Writing to the wrong drive.

Check the drive letter in your path statement.

Not enough space is left on the diskette.

Use another diskette to write the information.

Diskette drive cannot read a diskette.

Diskette is not formatted.

Format the diskette.

Using the wrong diskette type for the drive type.

Use a diskette that is compatible with the drive.

Reading the wrong drive.

Check the drive letter in your path statement.

Diskette drive has been disabled by

Computer Setup.

Run Computer Setup and enable the diskette drive.

Return to the top.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

RTC Battery

Section Navigation:

>Preliminaries >Serial

Number Location

>Hood >Power

Supply >Drives Index >CD Drive >Diskette

Drive >Hard Drive >Video Card >NIC Card >Modem/Fax >DIMM

>RTC Battery

>Processor >Front Bezel >On-Button

Board >System

Board Bracket >System

Board >I/O Panel

Perform preparation

procedures.

Remove the hood.

Remove the diskette drive.

Locate the RTC battery

Insert a non-conductive tool, such as a plastic rod, into the

socket

Using the inserted tool, push the RTC

battery

back and

out the socket.

To replace the RTC battery, reverse this procedure.

WARNING: The

clock/CMOS lithium battery may explode if mistreated. Do not abuse. Use only replacement batteries supplied by Compaq Computer Corporation.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Preliminary Procedures

The following links are preliminary instructions which should be read before continuing with the Removal & Replacement section of this Guide. Please read the following pages before servicing your computer:

Electrostatic Discharge Service Considerations

Preparing Computer for Disassembly

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Electrostatic Discharge

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD) may not be affected at all and will work perfectly throughout a normal cycle. Or it may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

Generating Static

The table below shows the different amounts of static electricity generated by different activities .

Relative Humidity

Event 10%

40% 55%

Walking across carpet

35,000 V 15,000 V

7,500 V

Walking across vinyl floor

12,000 V 5,000 V

3,000 V

Motions of bench worker

6,000 V 800 V

400 V

Removing DIPS from plastic tubes

2,000 V 700 V

400 V

Removing DIPS from vinyl trays

11,500 V 4,000 V

2,000 V

Removing DIPS from Styrofoam

14,500 V 5,000 V

3,500 V

Removing bubble pack from PCBs

26,000 V 20,000 V

7,000 V

Packing PCBs in foam-lined box

21,000 V 11,000 V

5,000 V

NOTE: 700 volts can degrade a product!

Preventing Electrostatic Damage to Equipment

Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following proper packaging and grounding precautions are necessary to prevent damage:

Protect all electrostatic parts and assemblies with conductive or approved containers or packaging.

■

Keep electrostatic sensitive parts in their containers until they arrive at static-free stations.

■

Place items on a grounded surface before removing them from their container.

■

Always be properly grounded when touching a sensitive component or assembly.

■

Place reusable electrostatic-sensitive parts from assemblies in protective packaging or conductive foam.

■

Use transporters and conveyors made of antistatic belts and metal roller bushings. Mechanized equipment used for moving materials must be wired to ground and proper materials selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Preventing Damage to Drives

To prevent static damage to hard drives, use the following precautions:

Handle drives gently, using static-guarding techniques.

■

Store drives in the original shipping containers.■ Avoid dropping drives from any height onto any surface.■ Handle drives on surfaces that have at least one inch of shock-proof

foam.

■

Always place drives PCB assembly side down on the foam.■

Grounding Methods

The method for grounding must include a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. When standing, use footstraps and a grounded floor mat.

Static-Shielding Protection Levels

Method

Antistatic

Plastic

Carbon-Loaded

Plastic

Metallized

Laminate

Voltages

1,500 7,500 15,000

Grounding Workstations

To prevent static damage at the workstation, use the following precautions: Cover the workstation with approved static-dissipative material. Provide a wrist strap

connected to the work surface and properly grounded tools and equipment. Use static-dissipative mats, heel straps, or air ionizers to give added protection. Handle electrostatic sensitive components, parts, and assemblies by the case or PCB

laminate. Handle them only at static-free workstations. Avoid contact with pins, leads, or circuitry. Turn off power and input signals before inserting and removing connectors or test

equipment. Use fixtures made of static-safe materials when fixtures must directly contact

dissipative surfaces. Keep work area free of nonconductive materials such as ordinary plastic assembly aids

and Styrofoam. Use field service tools, such as cutters, screwdrivers, and vacuums, that are

conductive. Use a portable field service kit with a static dissipative vinyl pouch that folds out of a

work mat. Also use a wrist strap and a ground cord for the work surface. Ground the cord to the chassis of the equipment undergoing test or repair.

Grounding Equipment

Use the following equipment to prevent static electricity damage to the equipment: Wrist Straps are flexible straps with a minimum of 1 megohm ±10% resistance to the

ground cords. To provide proper ground, a strap must be worn snug against the skin. On grounded mats without banana-plug connectors, connect a wrist strap with alligator clips.

Heelstraps/Toestraps/Bootstraps can be used at standing workstations and are compatible with most types of boots and shoes. On conductive floors or dissipative floor mats, use them on both feet with a minimum of 1 megohm resistance between operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

Recommended Materials and Equipment

Other materials and equipment that are recommended for use in preventing static electricity include:

Antistatic tape Antistatic smocks, aprons, or sleeve protectors Conductive bins, and other assembly or soldering aids Conductive foam Conductive tabletop workstations with ground cord of 1 megohm of resistance Static dissipative table or floor mats with hard tie to ground Field service kits Static awareness labels Wrist straps and footwear straps providing 1 megohm ±10% resistance Material handling packages Conductive plastic bags Conductive plastic tubes Conductive tote boxes Metal tote boxes Opaque shielding bags Transparent metallized shielding bags Transparent shielding tubes

Continue with Preliminary Procedures:

Service Considerations Preparing Computer for Disassembly

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Service Considerations

Listed below are some of the considerations that should be kept in mind during the disassembly and assembly of the computer.

Tool Requirements

Phillips screwdriver■ Needle-nose pliers■ Flat-bladed screwdriver■ Compaq Utilities software■ Plastic non-conductive rod■

Screws

The screws used in these products are not interchangeable. If an incorrect screw is used during the reassembly process, it could cause damage to the unit. Compaq strongly recommends that all screws removed during the disassembly process be kept with the part that was removed, then returned to their proper locations.

IMPORTANT:

As each subassembly is removed from the computer, it should be placed away from the work area to prevent damage.

Cables and Connectors

Most cables used throughout the unit are ribbon cables. These must be handled with extreme care to avoid damage. Apply only the tension required to seat or unseat the cables during insertion or removal from the connector. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing the cables, and ensure that they are placed in such a way that they cannot be caught or snagged by parts being removed or replaced.

CAUTION: When servicing these computers, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can cause severe damage to the unit.

Ribbon Cable Positions for:

CD drive Diskette drive Hard drive

Continue with Final Preliminary Procedure:

Preparing Computer for Disassembly

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

CD Drive Cable Position

This cable goes behind the power supply and attaches to the system board.

Return to Service Considerations.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Diskette Drive Cable Position

This cable goes behind the power supply and attaches to the system board:

Return to Service Considerations.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Hard Drive Cable Position

The cable goes behind the power supply and attaches to the system board.

Return to Service Considerations.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Preparation for Disassembly

To prepare the computer for removal and replacement procedures, complete the following steps:

Remove any diskette, compact disc, or tape from the computer.

Turn off the computer and any peripheral devices that are connected to the computer.

CAUTION: The computer power switch should be turned off before you disconnect any cables.

Disconnect the power cord from the electrical outlet, and then from the computer.

Disconnect all peripheral device cables from the computer.

IMPORTANT:

During disassembly, label each cable as you remove it. Be sure to note its position and routing.

Go to Removal & Replacement Procedures.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Serial Number Location

Section Navigation:

>Preliminaries

>Serial Number Location

>Hood >Power

Supply >Drives Index >CD Drive >Diskette

Drive >Hard Drive >Video Card >NIC Card >Modem/Fax >DIMM >RTC Battery >Processor >Front Bezel >On-Button

Board >System

Board Bracket >System

Board >I/O Panel

The computer serial number should be provided to Compaq whenever requesting information or ordering spare parts. The serial number is located on the rear of the computer, below the power supply.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Chassis Hood

Section Navigation:

>Preliminaries >Serial

Number Location

>Hood

>Power Supply

>Drives Index >CD Drive >Diskette

Drive >Hard Drive >Video Card >NIC Card >Modem/Fax >DIMM >RTC Battery >Processor >Front Bezel >On-Button

Board >System

Board Bracket >System

Board >I/O Panel

Perform the

preparation procedures

Unscrew the three screws from the back of the computer.

NOTE:

The Screws are stationary and will remain attatched to the hood.

Grasp the bottom of the hood, pull back slightly, and lift the hood off the computer

To replace the hood, reverse this procedure.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Power Supply

Section Navigation:

>Preliminaries >Serial

Number Location

>Hood

>Power Supply

>Drives Index >CD Drive >Diskette

Drive >Hard Drive >Video Card >NIC Card >Modem/Fax >DIMM >RTC Battery >Processor >Front Bezel >On-Button

Board >System

Board Bracket >System

Board >I/O Panel

Perform preparation procedures

Remove the hood

Disconnect the power cables to these devices:

3.5" hard drive

●

CD drive

●

diskette drive

●

system board

●

Remove the four screws that secure the power supply to the rear of the chassis

Slide the power supply towards the front of the computer and remove it from the chassis.

To replace the power supply, reverse this procedure.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Mass Storage Devices Index Page

Section Navigation:

>Preliminaries >Serial

Number Location

>Hood >Power

Supply

>Drives Index

>CD Drive >Diskette

Drive >Hard Drive >Video Card >NIC Card >Modem/Fax >DIMM >RTC Battery >Processor >Front Bezel >On-Button

Board >System

Board Bracket >System

Board >I/O Panel

1 CD

Drive

Diskette Drive

3.5" Hard Drive

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Removing the CD Drive

Section Navigation:

>Preliminaries >Serial

Number Location

>Hood >Power

Supply >Drives Index

>CD Drive

>Diskette Drive

>Hard Drive >Video Card >NIC Card >Modem/Fax >DIMM >RTC Battery >Processor >Front Bezel >On-Button

Board >System

Board Bracket >System

Board >I/O Panel

To remove the CD Drive complete the following five steps:

Perform preparation

procedures.

Remove the hood.

Disconnect the signal

, data , and power

cables from the CD drive.

NEXT STEP

NOTE:

Click

here to

see how to remove a CD that has jammed in the drive.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Diskette Drive

Section Navigation:

>Preliminaries >Serial

Number Location

>Hood >Power

Supply >Drives Index >CD Drive

>Diskette Drive

>Hard Drive >Video Card >NIC Card >Modem/Fax >DIMM >RTC Battery >Processor >Front Bezel >On-Button

Board >System

Board Bracket >System

Board >I/O Panel

There are seven steps in this procedure.

Perform the preparation procedures.

Remove the hood.

Remove the power supply

Disconnect the power

and data

cables from the diskette drive.

NEXT STEP

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Hard Drive

Section Navigation:

>Preliminaries >Serial

Number Location

>Hood >Power

Supply >Drives Index >CD Drive >Diskette

Drive

>Hard Drive

>Video Card >NIC Card >Modem/Fax >DIMM >RTC Battery >Processor >Front Bezel >On-Button

Board >System

Board Bracket >System

Board >I/O Panel

There are six steps in this procedure.

Perform preparation procedures

Remove the hood

Disconnect the power

and

signal cables from the hard drive

NEXT STEP

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Video Card

Section Navigation:

>Preliminaries >Serial

Number Location

>Hood >Power

Supply >Drives Index >CD Drive >Diskette

Drive >Hard Drive

>Video Card

>NIC Card >Modem/Fax >DIMM >RTC Battery >Processor >Front Bezel >On-Button

Board >System

Board Bracket >System

Board >I/O Panel

Perform preparation procedures.

Remove the hood.

Remove the screw holding the video card bracket to the chassis and pull the video card out of the slot.

To replace the video card, reverse this procedure.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Network Card Removal

Section Navigation:

>Preliminaries >Serial

Number Location

>Hood >Power

Supply >Drives Index >CD Drive >Diskette

Drive >Hard Drive >Video Card

>NIC Card

>Modem/Fax >DIMM >RTC Battery >Processor >Front Bezel >On-Button

Board >System

Board Bracket >System

Board >I/O Panel

Perform preparation procedures.

Remove the hood.

Remove the screw holding the network card bracket to the chassis and pull the network card out of the slot.

To replace the Network card, reverse this procedure.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Modem/Fax Removal

Section Navigation:

>Preliminaries >Serial

Number Location

>Hood >Power

Supply >Drives Index >CD Drive >Diskette

Drive >Hard Drive >Video Card >NIC Card

>Modem/Fax

>DIMM >RTC Battery >Processor >Front Bezel >On-Button

Board >System

Board Bracket >System

Board >I/O Panel

Perform preparation procedures.

Remove the hood.

Remove the screw holding the fax/modem bracket to the chassis and pull the fax/modem out of the slot.

To replace the fax/modem, reverse this procedure.

IMPORTANT:

When replacing the fax/modem, download the latest software from SoftPaq. If QuickRestore is used, it may not have the 56K upgrade software included.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Memory Module (DIMM)

Section Navigation:

>Preliminaries >Serial

Number Location

>Hood >Power

Supply >Drives Index >CD Drive >Diskette

Drive >Hard Drive >Video Card >NIC Card >Modem/Fax

>DIMM

>RTC Battery >Processor >Front Bezel >On-Button

Board >System

Board Bracket >System

Board >I/O Panel

Perform preparation procedures.

Remove the hood.

Remove the Power

Supply.

Release the end latches of the

socket and unplug the DIMM

from the system board.

To replace the DIMM, reverse this procedure.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Processor Removal

Section Navigation:

>Preliminaries >Serial

Number Location

>Hood >Power

Supply >Drives Index >CD Drive >Diskette

Drive >Hard Drive >Video Card >NIC Card >Modem/Fax >DIMM >RTC Battery

>Processor

>Front Bezel >On-Button

Board >System

Board Bracket >System

Board >I/O Panel

Perform preparation procedures.

Remove the hood.

Remove the power supply.

Locate the Celeron processor

on the system board--it is covered by the

heatspreader

Remove the clip

from

the heatspreader.

Carefully remove the heatspreader from the top of the processor which is held on by an

adhesive strip

Lift the ZIF socket handle

away and up from the processor's socket.

Lift the processor out of the socket.

IMPORTANT:

Ensure that the processor is properly aligned in the goal posts before plugging it into the system board.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Front Bezel

Section Navigation:

>Preliminaries >Serial

Number Location

>Hood >Power

Supply >Drives Index >CD Drive >Diskette

Drive >Hard Drive >Video Card >NIC Card >Modem/Fax >DIMM >RTC Battery >Processor

>Front Bezel

>On-Button Board

>System Board Bracket

>System Board

>I/O Panel

Perform preparation procedures

Remove the hood

Release the latches at the top, middle, and bottom of the front bezel, then remove the front bezel from the chassis.

To replace the front bezel, reverse this procedure.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

On-Button Board

Section Navigation:

>Preliminaries >Serial

Number Location

>Hood >Power

Supply >Drives Index >CD Drive >Diskette

Drive >Hard Drive >Video Card >Modem/Fax >DIMM >RTC Battery >Processor >Front Bezel

>On-Button Board

>System Board Bracket

>System Board

>I/O Panel

There are five Steps in this sequence.

Perform preparation

procedures.

Remove thse hood.

Remove the front bezel

Locate & remove the On-button Board connector from the system board.

NEXT STEP

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

System Board Bracket

Section Navigation:

>Preliminaries >Serial

Number Location

>Hood >Power

Supply >Drives Index >CD Drive >Diskette

Drive >Hard Drive >Video Card >NIC Card >Modem/Fax >DIMM >RTC Battery >Processor >Front Bezel >On-Button

Board

>System Board Bracket

>System Board

>I/O Panel

There are ten steps in this procedure.

Perform preparation procedures

Remove the hood

Remove the

modem/fax card, network card, and video card.

Remove the screws from the top and the side of the system board bracket and chassis.

Push the system board bracket forward, towards the bezel, carefully removing the rear connectors from the I/O panel.

NEXT STEP

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

System Board

Section Navigation:

>Preliminaries >Serial

Number Location

>Hood >Power

Supply >Drives Index >CD Drive >Diskette

Drive >Hard Drive >Video Card >NIC Card >Modem/Fax >DIMM >RTC Battery >Processor >Front Bezel >On-Button

Board >System

Board Bracket

>System Board

>I/O Panel

There are six steps to this procedure.

Perform preparation procedures

Remove the hood

Remove the fax/modem, network card, and video card.

Remove the system board bracket

Remove the Power cable from the system board

NEXT STEP

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

I/O Panel

Section Navigation:

>Preliminaries >Serial

Number Location

>Hood >Power

Supply >Drives Index >CD Drive >Diskette

Drive >Hard Drive >Video Card >NIC Card >Modem/Fax >DIMM >RTC Battery >Processor >Front Bezel >On-Button

Board >System

Board Bracket >System

Board

>I/O Panel

Perform preparation procedures

Remove the hood

Remove the system board bracket

Gently push the I/O panel into the chassis from the rear of the chassis and remove

To replace the I/O panel, reverse this procedure.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

System Board

Remove the Eight Screws that secure the System Board to the Bracket.

END OF SEQUENCE.

To replace the system board, reverse this procedure.

Return to

Removal & Replacement Index Page.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

System Board Bracket

Disconnect the CD audio cable from the system board.

NEXT STEP

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

System Board Bracket

Disconnect the Power Button cable connector from the system board.

NEXT STEP

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

System Board Bracket

Disconnect the CD drive data cable from the system board.

NEXT STEP

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

System Board Bracket

Disconnect the hard drive data cable from the system board.

NEXT STEP

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

System Board Bracket

Disconnect the diskette drive cable from the system board.

END OF SEQUENCE

To replace the system board bracket, reverse this procedure.

CAUTION: When

replacing the system board bracket, ensure the fingers of the I/O bracket are properly aligned to prevent bending the fingers. Bending the bracket fingers may damage the system board.

Return to Removal &

Replacement Index Page.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

On-Button Board

Remove (2) screws from the button assembly and remove it from the front of the chassis.

To replace the button board assembly, reverse this procedure.

Return to Removal

& Replacement Index Page.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Hard Drive

Remove the one screw from the top of the hard drive bracket and chassis.

Carefully push the hard drive bracket back and lift it out of the chassis.

NEXT STEP

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Hard Drive

Remove the four screws at the

bottom of the hard drive bracket to release the hard drive.

END OF PROCEDURE

To replace the

3.5-inch hard drive, reverse this procedure.

Return to

Drive index page

Return to

Removal & Replacement Index Page.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Diskette Drive

Remove (1) screw which holds the diskette drive bracket to the chassis.

Grasp the drive on both sides and pull it straight back and out of the chassis.

NEXT STEP

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Diskette Drive

Remove the four screws from the sides of the diskette drive bracket to release the diskette drive from the bracket.

END OF SEQUENCE

To replace the diskette drive, reverse this procedure.

Return to Drive

index page.

Return to

Removal & Replacement Index Page.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

CD Drive Removal

Remove the four screws from the sides of the CD drive.

Pull the CD drive straight out of the front of the chassis.

END OF SEQUENCE

To replace the CD drive, reverse this procedure.

Return to Drive

index page.

Return to

Removal & Replacement Index Page.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Removal & Replacement

Removing a Jammed CD from the Drive

Insert a straightened paper clip into the manual eject hole and push firmly.

Return to CD

Drive Removal.

Return to

Removal & Replacement Index Page.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Jumper & Switch Information

System Board Connectors & Jumper

.Section

Navigation:

>System Board Connectors & Jumper

>32X CD Jumper Positions

>52X CD Jumper Positions

>9.1-GB Hard Drive Jumper Positions

>13.5-GB Hard Drive Jumper Positions

>18-GB Hard Drive Jumper Positions

Function Description

Reference

Designator

Keyboard

& Mouse

Miniature

6-pin

J1K1

2 USB

USB

connector

J1J1

3 Serial port

DSUB

15-pin

J1H1

Parallel

port

DSUB

25-pin

J1H1

5 Serial port

DSUB

15-pin

J1H1

6 Game port

DSUB

15-pin

J1F1

Audio line

out

Mini stereo J1E1

Audio line

Mini stereo J1E1

Microphone

Mini stereo J1E1

10 ISA Slot

16-bit ISA

connector

J4A2

11 PCI Slot

32-bit PCI

connector

J4A1

12 PCI Slot

32-bit PCI

connector

J4B1

13 PCI Slot

32-bit PCI

connector

J4C1

14 AGP Slot 15-pin VGA J4D1 15

CD-ROM

audio

4-pin

header

J2D5

AGP board

connector

4-pin

header

J2E1

17 Socket 7

370-pin

PGA

J4H1

DIMM

socket

168-pin

DIMM

J6G1

Optional

fan

3-Pin

Header

J6K1

DIMM

socket

168-pin

DIMM

J6G2

Clearing

CMOS

Jumper

3-pin

jumper

J7H1

Power supply

connector

12-pin

ATPWR

header

J7J1

RTC

Battery

Socket

Battery

holder

BT9J1

Optional

fan

4-pin

header,

key 2

J21

On-Button

board

Conector

16-pin

header,

key 2

J10H1

26 IDE drive

40-pin

headers,

key 20

J9F1

27 IDE drive

40-pin

headers,

key 20

J9F2

Diskette

drive

34-pin

header

J10F1

Optonal

fan

4-pin

header,

key 2

J10D1

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Jumper & Switch Information

32x CD Drive Jumper Positions

.Section

Navigation:

>System Board Connectors & Jumper

>32X CD Jumper Positions

>52X CD Jumper Positions

>9.1-GB Hard Drive Jumper Positions

>13.5-GB Hard Drive Jumper Positions

>18-GB Hard Drive Jumper Positions

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Jumper & Switch Information

52x CD Drive Jumper Positions

.Section

Navigation:

>System Board Connectors & Jumper

>32X CD Jumper Positions

>52X CD Jumper Positions

>9.1-GB Hard Drive Jumper Positions

>13.5-GB Hard Drive Jumper Positions

>18-GB Hard Drive Jumper Positions

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Jumper & Switch Information

9.1-GB Hard Drive Jumper Positions

.Section

Navigation:

>System Board Connectors & Jumper

>32X CD Jumper Positions

>52X CD Jumper Positions

>9.1-GB Hard Drive Jumper Positions

>13.5-GB Hard Drive Jumper Positions

>18-GB Hard Drive Jumper Positions

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Jumper & Switch Information

13.5-GB Hard Drive Jumper Positions

.Section

Navigation:

>System Board Connectors & Jumper

>32X CD Jumper Positions

>52X CD Jumper Positions

>9.1-GB Hard Drive Jumper Positions

>13.5-GB Hard Drive Jumper Positions

>18-GB Hard Drive Jumper Positions

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Jumper & Switch Information

18-GB Hard Drive Jumper Positions

.Section

Navigation:

>System Board Connectors & Jumper

>32X CD Jumper Positions

>52X CD Jumper Positions

>9.1-GB Hard Drive Jumper Positions

>13.5-GB Hard Drive Jumper Positions

>18-GB Hard Drive Jumper Positions

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Illustrated Parts Catalog

System Unit

.Section

Navigation:

>System Unit

>Mass Storage Devices

>Cable Kit >System Board >Modem,NIC &

Video Card >Keyboard >Monitors >Return Kit >Documentation

& Software >Miscellaneous

Description Spare Part

1 I/O

sticker

N/A

2 Plastic

Blank Panel

N/A

3 Front

Bezel

149804-001

4 Chassis N/A 5 I/O

Panel

149805-001

6 Power

Button

with

cable

166925-001

7 Diskette

Drive

Bracket

161734-001

8 Hard

Drive

Bracket

149807-001

9 Option

Slot

Cover

304284-001

10 Power

Supply

136337-001

11 System

Board

Bracket

N/A

12 Hood 149800-001

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Illustrated Parts Catalog

Mass Storage Devices

.Section

Navigation:

>System Unit

>Mass Storage Devices

>Cable Kit >System Board >Modem,NIC &

Video Card >Keyboard >Monitors >Return Kit >Documentation

& Software >Miscellaneous

Description Spare Part

Number

1 Hard Drives

9.1GB 123634-001

13.5 GB 123635-001 18 GB: 388510-001

2 1.44-MB

Diskette Drive

136338-001

3 CD Drives

32X 327659-001 52X 120696-001

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Illustrated Parts Catalog

Cable Kit

.Section

Navigation:

>System Unit >Mass Storage

Devices

>Cable Kit

>System Board >Modem,NIC &

Video Card >Keyboard >Monitors >Return Kit >Documentation

& Software >Miscellaneous

Description

Spare Part

Number

1 Power

LED cable

136340-001

2 Data, IDE cables:

Diskette

Drive

161735-001

3 CD Audio 149806-001 4 Power

Cord

142766-001

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Illustrated Parts Catalog

System Board Components

.Section

Navigation:

>System Unit >Mass Storage

Devices >Cable Kit

>System Board

>Modem,NIC & Video Card

>Keyboard >Monitors >Return Kit >Documentation

& Software >Miscellaneous

Description Spare Part

Number

1 BI440ZX

System Board

136339-001

2 Celeron Processors

w/ Heatsink 400MHZ: 152295-001 433 MHz: 152296-001 466 MHz: 149801-001

500 MHz 166315-001

3 Memory Modules

32 MB 166890-001 64 MB 179190-001 96 MB N/A 128 MB 166966-001 256 MB N/A

4 Power

Switch with cable

136340-001

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Illustrated Parts Catalog

Modem, NIC, & Graphics Cards

.Section

Navigation:

>System Unit >Mass Storage

Devices >Cable Kit >System Board

>Modem,NIC & Video Card

>Keyboard >Monitors >Return Kit >Documentation

& Software >Miscellaneous

Description

Spare Part

Number

1 Graphics Cards:

nVidia NV4

387577-001

nVidia TNT2

136345-001

nVidia Vanta

136346-001

Rage Pro 166871-001

2 56K PCI

Modem

337559-002

3 NIC PCI Cards:

3 COM: 179167-001 Intel

WOL:

323553-001

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Illustrated Parts Catalog

Keyboard

.Section

Navigation:

>System Unit >Mass Storage

Devices >Cable Kit >System Board >Modem,NIC &

Video Card

>Keyboard

>Monitors >Return Kit >Documentation

& Software >Miscellaneous

Description

Spare Part

Number

1 Enhanced

Keyboard

166984-001

Internet Keyboard (not Pictured)

135510-001

Spacesaver Keyboard (not pictured)

UK 269513-031

France 269513-051 Latin

America

269513-161

Japan 269513-292 International 269513-B31

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Illustrated Parts Catalog

Monitors

.Section

Navigation:

>System Unit >Mass Storage

Devices >Cable Kit >System Board >Modem,NIC &

Video Card >Keyboard

>Monitors

>Return Kit >Documentation

& Software >Miscellaneous

Compaq

Monitor

Part

Number

V55 15"

308011-001

V75 17"

307713-001

V900 19"

303514-001

V1000 21"

351760-001

S700 17"

360513-001

S900 19"

360563-001

P75 17" 307815-001 P110

21"

328267-001

P1610 24"

305710-001

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Illustrated Parts Catalog

Return Kit

.Section

Navigation:

>System Unit >Mass Storage

Devices >Cable Kit >System Board >Modem,NIC &

Video Card >Keyboard >Monitors

>Return Kit

>Documentation & Software

>Miscellaneous

Description Spare Part Number

Return kit

Part number not yet

available.

Carton and buns

Part number not yet

available.

Return kit with packing,

Compaq Prosignia

monitor model

Part number not yet

available.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Illustrated Parts Catalog

Documentation & Software

.Section

Navigation:

>System Unit >Mass Storage

Devices >Cable Kit >System Board >Modem,NIC &

Video Card >Keyboard >Monitors >Return Kit

>Documentation & Software

>Miscellaneous

Description Spare Part

Number

Quick Restore Kit

Windows NT

Windows 98 U.S. 125786-001 147216-001 UK N/A 147216-031 France N/A 125363-051 Japan N/A 147233-191 Latin America N/A 158882-161

Brazilian Portuguese

N/A 158882-201

Quick Reference Guide

Volume 1 Quantity of 1 185861-001 Volume 2 Quantity of 5 106854-001 Volume 2 Quantity of 1 162212-001

Volume 2, subscription

Quantity of 5,

delivered each

quarter

184961-001*

Volume 2, subscription

Quantity of 1,

delivered each

quarter

184960-001*

QuickFind for Windows

US edition 137906-xx**

*Subscription orders are not available in Europe, the Middle East, and

Africa. In other countries, contact your local Compaq office for

availability.

**QuickFind is updated monthly. To complete the QuickFind part

number, add the suffix from the table below for the desired month. If

you do not specify the 3-digit suffix, the default is the current month

in which the order is placed.

Suffix Month Suffix Month Suffix Month Suffix Month

-001 January -004 April -007 July -010 October

-002 February -005 May -008 August -011 November

-003 March -006 June -009 September -012 December

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Illustrated Parts Catalog

Miscellaneous

.Section

Navigation:

>System Unit >Mass Storage

Devices >Cable Kit >System Board >Modem,NIC &

Video Card >Keyboard >Monitors >Return Kit >Documentation

& Software

>Miscellaneous

Description Spare Part

Number

1 SBS 50

Speakers

125774-001

2 Mouse

USB Intelli Mouse

123636-001

Items not pictured:

SBS 52 Speakers:

US 125773-001

Australia 125773-011

Europe 125773-021

UK 125773-031

PCI 512V SoundBlaster

120418-001

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Product Description

Models & Features

.Section

Navigation:

>Models

>CPU Controls & Lights

>Keyboard Controls and Lights

>CPU Rear Connectors

>Power Cord Set Requirements

Model

Number

Processors Cache

Hard

Drives

SDRAM

Drives

U.S.

320 400 MHz 32KB ofL19.1 GB 256 MB 32x

433 MHz 128KB

of L2

13.5 GB 52x

466 MHz 18 GB

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Product Description

CPU Controls & Lights

.Section

Navigation:

>Models

>CPU Controls & Lights

>Keyboard Controls and Lights

>CPU Rear Connectors

>Power Cord Set Requirements

1 Diskette

Drive.

2 Diskette

Drive manual eject button.

3 Diskette

Drive eject

button. 4 CD drive. 5 CD drive

activity

light. 6 CD

manual

eject slot. 7 CD

load/eject

button. 8 Hard

Drive

activity

light. 9 Power

status

light.

10 Power

button.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Product Description

Keyboard Controls & Lights

.Section

Navigation:

>Models >CPU

Controls & Lights

>Keyboard Controls and Lights

>CPU Rear Connectors

>Power Cord Set Requirements

Enhanced Keyboard

Click here for the top right corner of this keyboard.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Product Description

CPU Rear Connectors

.Section

Navigation:

>Models >CPU

Controls & Lights

>Keyboard Controls and Lights

>CPU Rear Connectors

>Power Cord Set Requirements

1 Mouse 2 Keyboard 3 USB 4 Serial port 5 Parallel Port 6 Serial port 2 7 Audio line out 8 Audio Line in 9 Game port

10 Microphone in 11 Video

connector

12 AC power

connector

13 Voltage select

switch

14 AGP Card slot 15 PCI Card slot 16 2nd PCI Card

Slot

17 PCI/ISA

Combo. Card

slot

CAUTION: Do

not plug a phone line into the network connector or you may damage the computer.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Product Description

Power Cord Set Requirements

.Section

Navigation:

>Models >CPU

Controls & Lights

>Keyboard Controls and Lights

>CPU Rear Connectors

>Power Cord Set Requirements

The auto-detect feature on the computer permits it to operate from any line voltage between 120 and 240 volts AC.

The power cord set (flexible cord and wall plug) received with the computer meets the requirements for use in the country where the computer was purchased.

Power cord sets for use in other countries must meet the requirements of the country where you use the computer. For more information on power cord set requirements, contact your Compaq authorized dealer, reseller, or service provider.

General Requirements

The requirements listed below are applicable to all countries:

The length of the power cord set must be at least 6.00 feet (1.8 m) and a maximum of 9.75 feet (3.0 m).

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.

The power cord set must have a minimum current capacity of 10A and a nominal voltage rating of 125 or 250 volts AC, as required by each country’s power system.

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector, for mating with appliance inlet on the Switch Box.

Country-Specific Requirements

Country Accredited Agency

Australia EANSW*

Austria OVE*

Belgium CEBC*

Canada CSA**

Denmark DEMKO*

Finland SETI*

France UTE*

Germany VDE*

Italy IMQ*

Japan JIS*** Norway NEMKO* Sweden SEMKO*

Switzerland SEV*

U.K. BSI*

U.S.A. UL**

* The flexible cord must be <HAR> Type HO3VV-F, 3-conductor, 1.0 mm2 conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

** The flexible cord must be Type SJT-2 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A, 250V) configuration.

*** The appliance coupler, flexible cord, and wall plug must bear a "T" mark and registration number in accordance with the Japanese Dentori Law. Flexible cord must be Type VCT or VCTF, 3-conductor,

0.75mm2 conductor size. The wall plug must be a two-pole type with a Japanese Industrial Standard C8303 (15A, 125V) configuration.

Revised: September 17th, 1999

MAINTENANCE & SERVICE GUIDE

for Prosignia 320 Series Computer

Index page

Preface -or- Notice

Product Description Illustrated Parts Catalog

Removal & Replacement Jumper & Switch Settings Troubleshooting Specifications

Product Description

Keyboard Controls & Lights

Top right corner of Enhanced Keyboard

1 Num Lock

Light

2 Caps Lock

Light

Scroll Lock Light

Return to

Keyboard Main Page

Revised: September 17th, 1999

HP COMPAQ PROSIGNIA 320 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual