HP COMPAQ PROLIANT CL380 SERVER User Manual
ProLiant CL380
Software User Guide
Fourth Edition (December 2000)
Part Number 157839-004
Compaq Computer Corporation
Notice
© 2000 Compaq Computer Corporation
COMPAQ and the Compaq logo, Compaq Insight Manager, ProLiant, SmartStart
Registered in U.S. Patent and Trademark Office.
Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation.
Novell, NetWare, and Console One are trademarks of Novell, Inc.
Intel is a trademark of Intel Corporation.
All other product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided “as is” without warranty of any kind and is subject to change
without notice. The warranties for Compaq products are set forth in the express limited warranty
statements accompanying such products. Nothing herein should be construed as constituting an
additional warranty.
Compaq ProLiant CL380 Software User Guide
Fourth Edition (December 2000)
Part Number 157839-004
Contents
About This Guide
Text Conventions.......................................................................................................vii
Symbols in Text....................................................................................................... viii
Symbols on Equipment............................................................................................ viii
Rack Stability .............................................................................................................ix
Getting Help ................................................................................................................x
Compaq Technical Support ..................................................................................x
Compaq Website..................................................................................................xi
Compaq Authorized Reseller...............................................................................xi
Chapter 1
System Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise
Edition
Configuring the System ........................................................................................... 1-2
Preconfiguration Checks................................................................................... 1-2
Configuring Server Node 1............................................................................... 1-2
Configuring Server Node 2............................................................................... 1-4
Manual Installation Using SmartStart...................................................................... 1-7
Configuring Server Node 1............................................................................... 1-7
Configuring Server Node 2............................................................................. 1-10
Verifying Creation of the Cluster .......................................................................... 1-14
Verifying Server Node Failover ..................................................................... 1-15
Verifying Network Client Failover................................................................. 1-15
Setting Up Cluster Groups and Cluster Resources ................................................ 1-17
iv Compaq ProLiant CL380 Software User Guide
Chapter 2
System Setup and Configuration for Microsoft Windows 2000 Advanced Server
Configuring the System ........................................................................................... 2-2
Preconfiguration Checks................................................................................... 2-2
Configuring the Server Nodes........................................................................... 2-2
Configuring the Shared Storage........................................................................ 2-4
Installing Cluster Service on the Server Nodes................................................. 2-5
Manual Installation Using SmartStart...................................................................... 2-6
Configuring the Server Nodes........................................................................... 2-6
Configuring the Shared Storage........................................................................ 2-9
Installing Cluster Service on the Server Nodes............................................... 2-10
Verifying Creation of the Cluster........................................................................... 2-11
Verifying Server Node Failover...................................................................... 2-12
Verifying Network Client Failover................................................................. 2-13
Setting Up Cluster Groups and Cluster Resources................................................. 2-14
Chapter 3
System Setup and Configuration for Novell NetWare
Configuring the System ........................................................................................... 3-2
Preconfiguration Checks................................................................................... 3-2
Configuring the Shared Storage Array.............................................................. 3-2
Configuring Server Node 1............................................................................... 3-2
Configuring Server Node 2............................................................................... 3-3
Configuring the Cluster for NetWare 4.2................................................................. 3-6
Preparations for Installing NHAS..................................................................... 3-6
Installation of NHAS ........................................................................................ 3-7
Verifying Functionality of the Cluster.............................................................. 3-8
Verifying Direct and NetWare Links................................................................ 3-8
Verifying Server Node Failover........................................................................ 3-9
Configuring the Cluster for NetWare 5.1................................................................. 3-9
Verifying NCS Cluster Creation..................................................................... 3-10
Chapter 4
CR3500 Configuration Utility
Online Help.............................................................................................................. 4-2
Before You Begin .................................................................................................... 4-2
CR3500 Configuration Utility Features ................................................................... 4-3
SCSI Connection............................................................................................... 4-3
Serial Connection.............................................................................................. 4-4
Main Window ................................................................................................... 4-7
Main Window Menu Bar .................................................................................. 4-8
Main Window Toolbar...................................................................................... 4-8
Logical Drives Window.................................................................................... 4-9
Physical Drives Window................................................................................. 4-12
CR3500 Configuration Utility
continued
Configuration Procedures ...................................................................................... 4-13
Adding a Controller........................................................................................ 4-13
Configuring the CR3500 Controller............................................................... 4-13
Adding Physical Drives.................................................................................. 4-20
Adding Logical Drives ................................................................................... 4-21
Replacing a Failed Controller......................................................................... 4-26
Replacing a Failed Drive ................................................................................ 4-27
Setting a Physical Drive as a Spare ................................................................ 4-28
Deleting Logical Drives.................................................................................. 4-29
Using Configuration Files............................................................................... 4-29
Upgrading from a Single Controller Configuration to Redundant Controller
Configuration.................................................................................................. 4-31
Error and Warning Messages................................................................................. 4-37
CRErase Utility Information.................................................................................. 4-37
Chapter 5
Integrated Management Log
Multiple Ways of Viewing the Log ......................................................................... 5-1
Compaq Insight Manager ................................................................................. 5-2
Compaq Survey Utility..................................................................................... 5-3
List of Events........................................................................................................... 5-3
Contents v
Chapter 6
System Management
Cluster Management Concepts Using Microsoft Windows NT Server 4.0,
Enterprise Edition, or Windows 2000 Advanced Server ......................................... 6-2
Managing a Cluster without Interrupting Applications or Services.................. 6-2
Managing a Cluster in a Degraded Condition................................................... 6-2
Managing Hardware Components of Individual Server Nodes ........................ 6-2
Managing Network Clients Connected to a Cluster ......................................... 6-3
Managing a Cluster’s Shared Storage............................................................... 6-3
Remotely Managing a Cluster .......................................................................... 6-4
Cluster Events................................................................................................... 6-4
Compaq Insight Manager......................................................................................... 6-4
Explorer Device List Screen............................................................................. 6-5
Cluster Management Screen............................................................................. 6-6
Cluster Shared Resources Screen ..................................................................... 6-7
Cluster Group Hierarchy .................................................................................. 6-8
Filter Groups Dialog Box ................................................................................. 6-8
Cluster Address ................................................................................................ 6-9
vi Compaq ProLiant CL380 Software User Guide
System Management
continued
Microsoft Cluster Administrator............................................................................ 6-10
Novell ConsoleOne................................................................................................ 6-11
Backing Up Your Cluster....................................................................................... 6-11
Managing Cluster Performance.............................................................................. 6-13
Index
This guide is designed to be used as step-by-step instructions for installation
and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys Keys appear in boldface. A plus sign (+) between
USER INPUT User input appears in a different typeface and in
FILENAMES File names appear in uppercase italics.
About This Guide
two keys indicates that they should be pressed
simultaneously.
uppercase.
Menu Options,
Command Names,
Dialog Box Names
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
Type When you are instructed to type information, type
Enter When you are instructed to enter information, type
These elements appear in initial capital letters.
These elements appear in uppercase.
the information without pressing the Enter key.
the information and then press the Enter key.
viii Compaq ProLiant CL380 Software User Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these symbols
indicates the presence of electrical shock hazards. Enclosed area
contains no operator serviceable parts.
WARNING: To reduce the risk of injury from electrical shock hazards,
do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a Network
Interface Connection.
WARNING: To reduce the risk of electrical shock, fire, or damage to
the equipment, do not plug telephone or telecommunications
connectors into this receptacle.
Rack Stability
About This Guide ix
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow
the surface to cool before touching.
Power supplies or systems marked with these symbols indicate
the equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electrical shock,
remove all power cords to completely disconnect power from
the system.
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
■ The leveling jacks are extended to the floor.
■ The full weight of the rack rests on the leveling jacks.
■ The stabilizing feet are attached to the rack if it is a single rack installation.
■ The racks are coupled together in multiple rack installations.
■ Only one component is extended at a time. A rack may become unstable if
more than one component is extended for any reason.
x Compaq ProLiant CL380 Software User Guide
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Technical Support
You are entitled to free hardware technical telephone support for all of your
products. A technical support specialist will help you diagnose the problem or
guide you to the next step in the warranty process.
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for worldwide Technical Support Centers are
listed on the Compaq website. Access the Compaq website by logging on to
the Internet at
http://www.compaq.com
Be sure to have the following information available before you call Compaq:
■ Technical support registration number (if applicable)
■ Product serial numbers
■ Product model names and numbers
■ Applicable error messages
■ Add-on boards or hardware
■ Third-party hardware or software
■ Operating system type and revision level
■ Detailed, specific questions
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet at
http://www.compaq.com
Compaq Authorized Reseller
For the name of your nearest Compaq authorized reseller:
■ In the United States, call 1-800-345-1518.
■ In Canada, call 1-800-263-5868.
■ Elsewhere, see the Compaq website for locations and telephone
numbers.
About This Guide xi
Chapter 1
System Setup and Configuration for
Microsoft Windows NT Server 4.0,
Enterprise Edition
NOTE: If you purchased your Compaq ProLiant™ CL380 with a factory-installed
operating system, refer to the factory-installed operating system software user guide
supplied with your ProLiant CL380 for instructions on completing the software installation.
Have the following items available as you configure your
Compaq ProLiant CL380:
■ Hardware Configuration and Installation Poster
■ Compaq SmartStart™ and Support Software CD 4.90 or later
■ Compaq Management CD 4.90 or later
■ Compaq SmartStart Installation Poster
■ Microsoft Windows NT Server 4.0, Enterprise Edition
■ Microsoft Windows NT Server 4.0, Enterprise Edition Administrator’s
Guide
■ Microsoft Cluster Server Administrator’s Guide
1-2 Compaq ProLiant CL380 Software User Guide
Configuring the System
The following sections provide instructions for configuring your
ProLiant CL380 system with Microsoft Windows NT Server 4.0,
Enterprise Edition.
Preconfiguration Checks
■ Be sure you have sufficient software rights to install the operating
system and software applications on each server node.
■ All hardware must be installed before you install the software.
Configuring Server Node 1
1. Apply power to the shared storage array and boot server node 1 with the
SmartStart and Support Software CD in the CD-ROM drive.
2. When the system boots, you will see the Select Language screen. Select
the language you would like to use and follow the installation process.
3. When prompted to select an installation path, select the Assisted
Integration path. Follow the guided installation process. If you need
help, refer to the online help by clicking on the Help button.
4. After the operating system has been selected, SmartStart runs the
System Configuration Utility and configures the server node hardware.
The adapter card in each server node that is connected to the shared
storage RAID controller must have a unique SCSI ID number.
5. To verify or change the SCSI ID number after the system configuration
is done, select Review or Modify Hardware Settings and then
press Enter. This allows you to see all of the hardware settings.
6. Select Step 3: View or Edit Details.
7. Press the down arrow to select Compaq 64-Bit Dual Channel Wide
Ultra2 SCSI Controller (Port1). Underneath this heading is a subheading
titled SCSI ID. To change the SCSI ID setting, highlight the SCSI ID
option then press Enter. After making a new selection, press Enter to
accept the change.
IMPORTANT: Make a note of the SCSI ID setting. When server node 2 is configured, it
cannot have the same ID as server node 1. For example, if server node 1 is set for
SCSI ID 7, then server node 2 must be set to ID 6.
System Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise Edition 1-3
8. Press F10 to exit.
9. Select Step 5: Save and Exit, then press Enter and wait for the Compaq
Array Configuration Utility to start.
NOTE: The Compaq Array Configuration Utility configures the Integrated Smart Array
Controller. Refer to the Compaq Integrated Smart Array Controller User Guide for
additional information on using the Compaq Array Configuration Utility.
10. When the Compaq Array Configuration Utility starts, select Continue,
then click Next.
11. Click Next to select a controller configuration.
12. Select the desired RAID level and click Continue.
13. Click Finish.
14. The Product Selection window appears. Continue to follow the guided
installation process, selecting options as needed. If you need help, refer
to the online help by clicking on the Help button.
IMPORTANT: Microsoft Windows NT Server 4.0, Enterprise Edition, does not detect the
presence of both network adapters correctly in the Compaq ProLiant CL380. When the
operating system attempts to set up the network adapters, you will see information
pertaining to only one adapter. Uncheck the Intel 82557 based 10/100 Ethernet PCI
Adapter and leave the Compaq Ethernet or Fast Ethernet NIC adapters checked. Continue
installing the operating system. You will see correct settings for both network adapters in
the ProLiant CL380 in subsequent screens of the installation process.
15. At the end of the Windows NT Server 4.0, Enterprise Edition
installation, you have the option of viewing the Error Log. View the log
by clicking on Yes. If you select No, the system reboots.
16. Log on to Windows NT Server 4.0, Enterprise Edition.
17. If you elected to install Compaq Insight Management Agents, a
configuration screen appears. Configure the agents as needed.
18. A prompt to load Service Pack 3 appears. Insert the Microsoft
Windows NT Server 4.0, Enterprise Edition CD #1 and click OK. When
the Confirm File Replace window appears, select No To All.
19. After Service Pack 3 is loaded, remove the CD and click OK. The
system reboots.
20. Log on to Windows NT Server 4.0, Enterprise Edition. Exit the
installation of Enterprise Edition Installer.
1-4 Compaq ProLiant CL380 Software User Guide
21. Start the CR3500 Configuration Utility found in the Compaq System
Tools Folder. This utility allows you to configure the shared storage
RAID controllers and set up the logical drives. See Chapter 4,
“CR3500 Configuration Utility,” for detailed information on this utility.
NOTE: When using the CR3500 Configuration Utility, it is only necessary to configure the
shared drives during server node 1 setup. When configuring server node 2, the utility
shows the results of the shared drives configured during the server node 1 setup.
NOTE: Compaq recommends that you create a 100-MB quorum drive to store cluster
information. The quorum drive may be a logical drive that is part of an array.
22. After the shared storage drives have been configured, run the
Windows NT Disk Administrator to create volumes out of the logical
drives. Be sure to assign drive letters and format the volumes for
NT File System (NTFS).
23. Close Disk Administrator and restart Windows NT Server 4.0,
Enterprise Edition.
24. At the Enterprise Edition Installer, install Microsoft Cluster Server
(MSCS). Refer to MSCS documentation for installation steps.
25. After installing MSCS, install the latest Service Pack.
26. To ensure that the latest Compaq drivers have not been overwritten by
the service pack, rerun the Server Support Software.
Configuring Server Node 2
1. Press Print Screen to access the KVM (Keyboard/Video/Mouse) switch
and choose server node 2 from the list.
NOTE: For detailed instructions on using the KVM switch, refer to the
Compaq ProLiant CL380 User Guide.
2. Boot server node 2 with the SmartStart and Support Software CD in the
CD-ROM drive.
3. When the system boots, you will see the Select Language screen. Select
which language you would like to use and follow the installation
process.
4. When prompted to select an installation path, select the Assisted
Integration path. Follow the guided installation process. If you need
help, refer to the online help by clicking on the Help button.
System Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise Edition 1-5
5. After the operating system has been selected, SmartStart runs the
System Configuration Utility and configures the server node’s hardware.
The adapter card in each server node that is connected to the shared
storage RAID controller must have a unique SCSI ID number.
IMPORTANT: Server node 2 cannot have the same SCSI ID as server node 1. For
example, if server node 1 is set for SCSI ID 7, then server node 2 must be set to ID 6.
6. To verify or change the SCSI ID number after the system configuration
is done, select Review or Modify Hardware Settings, then press Enter.
This allows you to see all of the hardware settings.
7. Select Step 3: View or Edit Details.
8. Press the down arrow to select Compaq 64-Bit Dual Channel Wide
Ultra2 SCSI Controller (Port1). Underneath this heading is a subheading
titled SCSI ID. To change the SCSI ID setting, highlight the SCSI ID
option and then press Enter. After making a new selection, press Enter
to accept the change.
9. Press F10 to exit.
10. Select Step 5: Save and Exit, then press Enter and wait for the Compaq
Array Configuration Utility to start.
NOTE: The Compaq Array Configuration Utility configures the Integrated Smart Array
Controller. Refer to the Compaq Integrated Smart Array Controller User Guide for
additional information on using the Compaq Array Configuration Utility.
11. When the Array Configuration Utility starts, select Continue, then click
Next.
12. Click Next to select a controller configuration.
13. Select the desired RAID level and click Continue.
14. Click Finish.
1-6 Compaq ProLiant CL380 Software User Guide
15. The Product Selection window appears. Continue to follow the guided
installation process, selecting options as needed. If you need help, refer
to the online help by clicking on the Help button.
IMPORTANT: Microsoft Windows NT Server 4.0, Enterprise Edition, does not detect the
presence of both network adapters correctly in the Compaq ProLiant CL380. When the
operating system attempts to set up the network adapters, you will see information
pertaining to only one adapter. Uncheck the Intel 82557 based 10/100 Ethernet PCI
Adapter and leave the Compaq Ethernet or Fast Ethernet NIC adapters checked. Continue
installing the operating system. You will see correct settings for both network adapters in
the ProLiant CL380 in subsequent screens of the installation process.
16. At the end of the Windows NT Server 4.0, Enterprise Edition
installation, you have the option to view the Error Log. View the log by
clicking on Yes. If you select No, the system reboots.
17. Log on to Windows NT Server 4.0, Enterprise Edition.
18. If you elected to install Compaq Insight Management Agents, a
configuration screen will appear. Configure the Agents as needed.
19. A prompt to load Service Pack 3 appears. Insert the Windows NT 4.0,
Enterprise Edition CD #1 and click OK. When the Confirm File Replace
window appears, select No To All.
20. After Service Pack 3 is loaded, remove the CD and click OK. The
system reboots.
NOTE: It is only necessary to configure the shared drives during server node 1 setup.
When configuring server node 2, the CR3500 Configuration Utility shows the results of the
shared drives configured during server node 1 setup.
21. At the Enterprise Edition Installer, install Microsoft Cluster Server.
Refer to MSCS documentation for installation steps.
22. After installing MSCS, install the latest Service Pack.
23. To ensure that the latest Compaq drivers have not been overwritten by
the service pack, rerun the Server Support Software.
System Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise Edition 1-7
Manual Installation Using SmartStart
Performing a manual installation with SmartStart minimizes SmartStart’s
involvement. The manual installation routine runs the Compaq System
Configuration Utility. When you are prompted for the Microsoft Windows
NT Server 4.0, Enterprise Edition CD, SmartStart transfers the installation
procedure to Windows NT. Follow the instructions on the Windows
NT Server 4.0, Enterprise Edition installation screens.
To manually install the cluster software using SmartStart, you need the
following:
■ Compaq SmartStart and Support Software CD 4.90 or later
■ Compaq Management CD 4.90 or later
■ SmartStart installation poster
■ Microsoft Windows NT Server 4.0, Enterprise Edition
■ Compaq Server Support for Microsoft Windows NT 4.0 (SSD) diskettes
NOTE: Compaq Server Support for Microsoft Windows NT 4.0 (SSD) diskettes are made
by using the Diskette Builder utility located on the SmartStart and Support Software CD.
Configuring Server Node 1
1. Apply power to the shared storage area and boot server node 1 with the
SmartStart and Support Software CD in the CD-ROM drive.
2. When the system boots, you will see the Select Language screen. Select
which language you would like to use and follow the installation
process.
3. When prompted to select an installation path, select the Manual
Configuration path. Follow the guided installation process. If you need
help, refer to the online help by clicking on the Help button.
4. After the operating system has been selected, SmartStart runs the
System Configuration Utility and configures the server node’s hardware.
The adapter card in each server node that is connected to the shared
storage RAID controller must have a unique SCSI ID number.
5. To verify or change the SCSI ID number after the system configuration
is done, select Review or Modify Hardware Settings, then press Enter.
This allows you to see all of the hardware settings.
6. Select Step 3: View or Edit Details.
1-8 Compaq ProLiant CL380 Software User Guide
7. Press the down arrow to select Compaq 64-Bit Dual Channel Wide
Ultra2 SCSI Controller (Port1). Underneath this heading is a subheading
titled SCSI ID. To change the SCSI ID setting, highlight the SCSI ID
option and press Enter. After making a new selection, press Enter to
accept the change.
IMPORTANT: Make a note of the SCSI ID setting. When server node 2 is configured, it
cannot have the same ID as server node 1. For example, if server node 1 is set for
SCSI ID 7, then server node 2 must be set to ID 6.
8. Press F10 to exit.
9. Select Step 5: Save and Exit, then press Enter and wait for the Compaq
Array Configuration Utility to start.
10. When the Array Configuration Utility starts, select Continue, then click
Next.
NOTE: The Compaq Array Configuration Utility configures the Integrated Smart Array
Controller. Refer to the Compaq Integrated Smart Array Controller User Guide for
additional information on using the Compaq Array Configuration Utility.
11. Click Next to select a controller configuration.
12. Select the desired RAID level and click Continue.
13. Click Finish.
14. After the system reboots, SmartStart will finish copying the system
partition to the hard drive and will instruct you to replace the
SmartStart CD with the operating system CD. SmartStart is no longer
involved in the installation process.
15. Insert the Windows NT Server 4.0, Enterprise Edition CD in the drive
and start the installation of the operating system by booting directly
from the operating system CD. Do not boot the system from diskettes
built from the operating system CD.
16. Press the F6 key within five seconds when the Windows NT Setup blue
screen appears to begin the array controller driver installation. If dialog
displays in the bottom left hand corner of the screen before you press the
F6 key, you must restart the installation.
NOTE: There will be no text on the screen instructing you to press the F6 key.
System Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise Edition 1-9
17. Between 30 and 60 seconds after you press the F6 key, the
Windows NT Server 4.0, Enterprise Edition installer will display a
default list of mass-storage devices that will be installed. Press the S key
to specify an additional device.
18. Press the down arrow to select the Other option and press Enter. The
next screen prompts you to insert the device support diskette provided
by the adapter manufacturer into the diskette drive of the server node.
19. Insert the Compaq Server Support for Microsoft Windows NT 4.0
diskette that contains CPQARRY2.SYS into the diskette drive and press
Enter.
20. Press the down arrow to select the Compaq Integrated Smart
Array/42xx/43x Controllers option.
NOTE: The entire driver list may not fit on the screen, so you may have to press the down
arrow until you find the Compaq Integrated Smart Array/42xx/43x Controllers option.
21. When the appropriate Compaq Integrated Smart Array/42xx/43x
Controllers option is highlighted, press Enter.
22. The Compaq Integrated Smart Array/42xx/43x Controllers driver you
selected in the previous step should be on the list of drivers to be
installed. If it is present, press Enter to continue with the installation of
the operating system. If the driver is not in the list, press the S key to
return to the selection screen.
IMPORTANT: Leave the diskette in the drive until you are instructed to remove it.
23. During the installation of the operating system on this server node,
Microsoft Windows NT Server 4.0, Enterprise Edition does not detect
the correct network adapter.
Uncheck the detected adapter (Intel 82557 based 10/100 Ethernet PCI
Adapter) and install the correct network adapter (Compaq Ethernet or
Fast Ethernet NIC adapters) from the Compaq Server Support for
Microsoft Windows NT 4.0 set of diskettes. The files necessary to
install the correct network adapter are located in the
\NET\INTELNIC folder.
24. After the installation of Windows NT Server 4.0, Enterprise Edition has
completed, you must install Service Pack 3, followed by the Compaq
Server Support for Microsoft Windows NT 4.0 software.
IMPORTANT: You must update the array controller driver using the Custom Update option
of the SSD even if the array controller driver is current.
1-10 Compaq ProLiant CL380 Software User Guide
25. After the operating system and array controller driver have been fully
updated, it is necessary to configure the shared storage area. Install the
CR3500 Configuration Utility located on the SmartStart and Support
Software CD.
26. Start the CR3500 Configuration Utility found in the Compaq System
Tools Folder. This utility allows you to configure the shared storage
RAID controllers and set up the logical drives. See Chapter 4,
“CR3500 Configuration Utility,” for detailed information on this utility.
NOTE: When using the CR3500 Configuration Utility, it is only necessary to configure the
shared drives during server node 1 setup. When configuring server node 2, the utility
shows the results of the shared drives configured during server node 1 setup.
NOTE: Compaq recommends that you create a 100-MB quorum drive to store cluster
information. The quorum drive may be a logical drive that is part of an array.
27. After the shared storage drives have been configured, run the
Windows NT Disk Administrator to create volumes out of the logical
drives. Be sure to assign drive letters and format the volumes for NTFS.
28. Close Disk Administrator and restart Windows NT Server 4.0,
Enterprise Edition.
29. At the Enterprise Edition Installer, install Microsoft Cluster
Server (MSCS). Refer to MSCS documentation for installation steps.
30. After installing MSCS, install the latest Service Pack.
31. To ensure latest Compaq drivers have not been overwritten by the
service pack, rerun the Server Support Software.
Configuring Server Node 2
1. Press Print Screen to access the KVM (Keyboard/Video/Mouse) switch
and choose server node 2 from the list.
NOTE: For detailed instructions on using the KVM switch, refer to the
Compaq ProLiant CL380 User Guide.
2. Boot server node 2 with the SmartStart and Support Software CD in the
CD-ROM drive.
3. When the system boots, you will see the Select Language screen. Select
which language you would like to use and follow the installation
process.
System Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise Edition 1-11
4. When prompted to select an installation path, select the Manual
Configuration path. Follow the guided installation process. If you need
help, refer to the online help by clicking on the Help button.
5. After the operating system has been selected, SmartStart runs the
System Configuration Utility and configures the server node’s hardware.
The adapter card in each server node that is connected to the shared
storage RAID controller must have a unique SCSI ID number.
IMPORTANT: Server node 2 cannot have the same SCSI ID as server node 1. For
example, if server node 1 is set for SCSI ID 7, then server node 2 must be set to ID 6.
6. To verify or change the SCSI ID number after the system configuration
is done, select Review or Modify Hardware Settings, then press Enter.
This allows you to see all of the hardware settings.
7. Select Step 3: View or Edit Details.
8. Press the down arrow to select Compaq 64-Bit Dual Channel Wide
Ultra2 SCSI Controller (Port1). Underneath this heading is a subheading
titled SCSI ID. To change the setting, highlight the SCSI ID option and
then press Enter. After making a new selection, press Enter to accept
the change.
9. Press F10 to exit.
10. Select Step 5: Save and Exit, then press Enter and wait for the Compaq
Array Configuration Utility to start.
11. When the Array Configuration Utility starts, select Continue, then click
Next.
NOTE: The Compaq Array Configuration Utility configures the Integrated Smart Array
Controller. Refer to the Compaq Integrated Smart Array Controller User Guide for
additional information on using the Compaq Array Configuration Utility.
12. Click Next to select a controller configuration.
13. Select the desired RAID level and click Continue.
14. Click Finish.
15. After the system reboots, SmartStart will finish copying the system
partition to the hard drive and will instruct you to replace the
SmartStart CD with the operating system CD. SmartStart is no longer
involved in the installation process.
1-12 Compaq ProLiant CL380 Software User Guide
16. Insert the Windows NT Server 4.0, Enterprise Edition CD in the drive
and start the installation of the operating system by booting directly
from the operating system CD. Do not boot the system from diskettes
built from the operating system CD.
17. Press the F6 key within five seconds when the Windows NT Setup blue
screen appears to begin the array controller driver installation. If dialog
displays in the bottom left hand corner of the screen before you press the
F6 key, you must restart the installation.
NOTE: There will be no text on the screen instructing you to press the F6 key.
18. Between 30 and 60 seconds after you press the F6 key, the
Windows NT Server 4.0, Enterprise Edition installer will display a
default list of mass-storage devices that will be installed. Press the S key
to specify an additional device.
19. Press the down arrow to select the Other option and press Enter. The
next screen prompts you to insert the device support diskette provided
by the adapter manufacturer into the diskette drive of the server node.
20. Insert the Compaq Server Support for Microsoft Windows NT 4.0
diskette that contains CPQARRY2.SYS into the diskette drive and press
Enter.
21. Press the down arrow to select the Compaq Integrated Smart
Array/42xx/43x Controllers option.
NOTE: The entire driver list may not fit on the screen, so you may have to press the down
arrow until you find the Compaq Integrated Smart Array/42xx/43x Controllers option.
22. When the appropriate Compaq Integrated Smart Array/42xx/43x
Controllers option is highlighted, press Enter.
23. The Compaq Integrated Smart Array/42xx/43x Controllers driver you
selected in the previous step should be on the list of drivers to be
installed. If it is present, press Enter to continue with the installation of
the operating system. If the driver is not in the list, press the S key to
return to the selection screen.
IMPORTANT: Leave the diskette in the drive until you are instructed to remove it.
24. During the installation of the operating system on this server node,
Microsoft Windows NT Server 4.0, Enterprise Edition does not detect
the correct network adapter.
System Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise Edition 1-13
Uncheck the detected adapter (Intel 82557 based 10/100 Ethernet
PCI Adapter) and install the correct network adapter (Compaq Ethernet
or Fast Ethernet NIC adapters) from the Compaq Server Support for
Microsoft Windows NT 4.0 set of diskettes. The files necessary to
install the correct network adapter are located in the
\NET\INTELNIC folder.
25. After the installation of Windows NT Server 4.0, Enterprise Edition has
completed, you must install Service Pack 3, followed by the Compaq
Server Support for Microsoft Windows NT 4.0 software.
IMPORTANT: You must update the array controller driver using the Custom Update option
of the SSD even if the array controller driver is current.
26. After the operating system and array controller driver have been fully
updated, install the CR3500 Configuration Utility from the SmartStart
and Support Software CD.
NOTE: When using the CR3500 Configuration Utility, it is only necessary to configure the
shared drives during server node 1 setup. When configuring server node 2, the utility
shows the results of the shared drives configured during server node 1 setup.
27. Complete the installation on server node 2 by installing MSCS and the
latest Service Pack, if applicable. Restart the system.
28. To ensure latest Compaq drivers have not been overwritten by the
service pack, rerun the Server Support Software.
1-14 Compaq ProLiant CL380 Software User Guide
Verifying Creation of the Cluster
After the software is installed, use the following steps to verify the creation of
the cluster.
1. Shut down and power down both server nodes.
2. Power down and then power up the shared storage area.
3. Power up both server nodes.
When Windows NT Server 4.0, Enterprise Edition finishes booting up on both
server nodes, follow these steps to use Microsoft Cluster Administrator to
verify creation of the cluster:
1. From the desktop on either server node, select Start, Programs,
Administrative Tools (Common), Cluster Administrator.
2. When prompted for the cluster or server name, enter the name or
IP address of one of the clustered virtual servers.
3. If the cluster has been created correctly, the names of both server nodes
appear on the left side of the Cluster Administrator window
(see Figure 1-1). Note the cluster name.
Figure 1-1. Microsoft Cluster Administrator
System Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise Edition 1-15
Verifying Server Node Failover
NOTE: When running the failover test, start with the least complex test. Do not run any
client activity while testing failover events.
Follow these steps to verify failover of a server node:
1. From the desktop on both server nodes, select Start, Programs,
Administrative Tools (Common), Cluster Administrator.
2. When prompted for the cluster or server name, enter the name or
IP address of one of the clustered virtual servers.
3. Make sure all predefined resources and groups are online. Verify that
some of the resources and groups are owned by the server node you are
powering down so that a failure event will result in failover of resources
and groups.
4. Power down one of the server nodes.
5. Within several seconds, Cluster Administrator running on the surviving
server node should bring online all of the predefined resources and
groups that were previously owned by the powered-down server node.
If, after a minute, nothing appears to have happened, refresh the screen
by selecting Refresh (F5).
Verifying Network Client Failover
After you have verified that each server node is running correctly as a part of
the cluster, the next step is to verify that network clients can interact with the
cluster.
The following steps will lead you through this validation procedure.
1. Ensure both server nodes are running, and use Cluster Administrator to
verify that all groups and resources are online.
2. For each hard drive in the shared storage, Cluster Server automatically
creates a cluster group that consists of a single resource, the hard drive.
Using Cluster Administrator, add an IP address as another resource to
one of these groups. (DO NOT use the Cluster Group.) Save the changes
and return to the main Cluster Administrator screen.
3. Open a DOS window on a network client machine.
1-16 Compaq ProLiant CL380 Software User Guide
4. Ensure the network client can access the IP address added in Step 2.
From the network client, execute a PING command using the cluster
IP address as the argument.
NOTE: Regardless of whether you are using WINS or DHCP, you can execute the DOS
command “PING” to check the connection.
The client has successfully accessed the cluster resource if you get a
response similar to:
Reply from <IP Address>: bytes=xx time=xxxms TTL=xx.
The client has not successfully accessed the cluster resource if you get a
response of:
Reply from <IP Address>: Destination host unreachable
5. Following the completion of the PING command, use Cluster
Administrator to perform a manual failover of the cluster group that
contains the IP address.
6. After the manual failover completes, execute the PING command again.
7. As soon as the other server node brings the cluster group online, a
response similar to the one noted in Step 4 should be returned. If the
client successfully accessed the failed over IP address, your cluster is
working. If the client was unsuccessful, either the cluster group was not
configured correctly, the failover did not occur, or the PING command
was performed before the failover activity completed.
NOTE: To verify a more extreme case, rather than fail over the IP address, power down
the primary cluster server node and verify that the resource fails over to the other server
node.
System Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise Edition 1-17
Setting Up Cluster Groups and Cluster Resources
You have now set up and configured all your clustering hardware. Microsoft
Windows NT Server 4.0, Enterprise Edition and Cluster Server are installed on
both servers. You have validated your cluster and verified that everything is
working as planned. Now it is time to set up your applications to utilize the
capabilities of clustering.
If you have defined your cluster needs correctly and determined how to fit
your applications and environment into a cluster, configuring your applications
will be a straightforward task.
Although details of these procedures are beyond the scope of this guide,
several documents are available from both Microsoft and Compaq to assist
you with these final steps.
The best source of information concerning the steps to configure cluster
groups and cluster resources is Microsoft’s Cluster Server Administrator’s
Guide. Refer to that guide for detailed setup information.
Compaq has worked directly with several application vendors throughout the
development of Compaq ProLiant Clusters. As a result of these efforts,
Compaq provides a number of technical documents to assist you with
installing these applications in a Compaq ProLiant cluster environment.
The following technical documents are available on the Compaq website at
http://www.compaq.com. Visit the Compaq website to download the most current
versions of these and other technical documents:
■ Microsoft File and Print Service Failover
■ Microsoft Internet Information Server (IIS) 3.0 Service Failover
■ Microsoft IIS 3.0 Resource Failover
■ Microsoft SQL Server Service Failover
■ Oracle Service Failover
■ Resource Failover Using Oracle FailSafe 2.0x
■ Lotus Domino Server 4.51 Service Failover
■ Implementing Generic Resources Using Microsoft Cluster Server
Chapter 2
System Setup and Configuration for
Microsoft Windows 2000 Advanced
Server
NOTE: If you purchased your Compaq ProLiant CL380 with a factory-installed operating
system, refer to the factory-installed operating system software user guide supplied with
your ProLiant CL380 for instructions on completing the software installation.
Have the following items available as you configure your
Compaq ProLiant CL380:
■ Hardware Configuration and Installation Poster
■ Compaq SmartStart and Support Software CD 4.90 or later
■ Compaq Management CD 4.90 or later
■ Compaq SmartStart Installation Poster
■ Microsoft Windows 2000 Advanced Server software and documentation
2-2 Compaq ProLiant CL380 Software User Guide
Configuring the System
The sections below provide instructions for configuring your ProLiant CL380
system with Microsoft Windows 2000 Advanced Server.
Preconfiguration Checks
■ Be sure you have sufficient software rights to install the operating
system and software applications on each server node.
■ All hardware must be installed before you install the software.
Configuring the Server Nodes
1. Apply power to the shared storage array and boot server node 1 with the
SmartStart and Support Software CD in the CD-ROM drive.
2. When the system boots, you will see the Select Language screen. Select
the language you would like to use and follow the installation process.
3. When prompted to select an installation path, select the Assisted
Integration path. Follow the guided installation process. If you need
help, refer to the online help by clicking on the Help button.
4. When prompted, insert the Server Profile Diskette.
5. Select Microsoft Windows 2000 Advanced Server as the operating
system.
After the operating system has been selected, SmartStart runs the
System Configuration Utility and configures the server node hardware.
The adapter card in each server node that is connected to the shared
storage RAID controller must have a unique SCSI ID number.
IMPORTANT: Server nodes 1 and 2 cannot have the same SCSI ID. Compaq recommends
that server node 1 be set with SCSI ID 6 and server node 2 be set with SCSI ID 7.
6. Perform the following substeps to set server node 1 with SCSI ID 6.
IMPORTANT: This step is not required when configuring server node 2. After you
configure server node 1 with SCSI ID 6, the SCSI ID for server node 2 will automatically
be set to 7.
a. After the system configuration is done, select Review or Modify
Hardware Settings, then press Enter.
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