Compaq, the Compaq logo, Compaq Insight Manager, ProLiant, and SmartStart Registered in U.S.
Patent and Trademark Office.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation in the
United States and other countries.
All other product names mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided “as is” without warranty of any kind and is subject to change
without notice. The warranties for Compaq products are set forth in the express limited warranty
statements accompanying such products. Nothing herein should be construed as constituting an
additional warranty.
Compaq ProLiant 8500 Servers I/O Module Upgrade Guide
Second Edition (April 2001)
Part Number 216597-002
Use this option kit and the instructions provided in this guide to add PCI-X
technology and the ROM-Based Setup Utility (RBSU) to Compaq
ProLiant™ 8500 servers.
The upgrade is performed by one of two methods. The method used depends
on the current server setup and operating system. Depending on the current
setup, the operating system may have to be reinstalled.
After the upgrade, the server will become a ProLiant DL760 server model. A
new service number will be assigned to the server to identify the new
components. This service number will be used to identify the type of system
you have and will ensure that proper help and diagnosis is given by the
Compaq Call Center or service technician. You will maintain the current
system serial number. When you call for service, provide both the original
system serial number and the upgrade service number.
Upgrade Guide
CAUTION: If you are planning to upgrade the server with the I/O module
upgrade and the 900-MHz processor upgrade simultaneously, perform the I/O
module upgrade first. Performing the I/O module upgrade first will ensure the
latest BootBlock ROM chip is installed in the server.
IMPORTANT: Refer to the section, "Preparing the Server for the Upgrade," for a list of the
ProLiant DL760 supported operating systems. Also, the server will only support three 5V
I/O expansion boards and eight 3.3V I/O expansion boards. For detailed PCI/PCI-X
expansion slot information, refer to the “PCI-X and PCI Bus Distribution Guidelines PCI-X
and PCI Bus Distribution Guidelines” section of this document.
NOTE: The I/O module upgrade will take approximately two to four hours to complete.
Duration may vary from case to case.
Kit Contents
The following items are included in this kit:
■ I/O module prewired for an optional Remote Insight Lights-Out Edition
■ Compaq ProLiant 8500 Server I/O Module Upgrade Quick Installation
poster
■ Two PCI/PCI-X access panel hood labels
■ One ProLiant DL760 server label
■ Two service number labels
Tools Required
A Torx T-15 or a flathead screwdriver will be required to complete this
upgrade.
Upgrade Precautions
WARNING: There is a risk of personal injury from hazardous energy levels. The
installation of options and routine maintenance and servicing of this product
shall be performed by individuals who are knowledgeable about the procedures,
precautions, and hazards associated with equipment containing hazardous
energy circuits.
WARNING: To reduce the risk of personal injury or damage to the equipment,
refer to the documentation supplied with the system, and observe the
appropriate safety precautions and option installation instructions.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the
internal system components to cool before touching them.
WARNING: To reduce the risk of electric shock or damage to the equipment:
■ Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
■ Plug the power cord into a grounded electrical outlet that is easily
■ Disconnect power from the system by unplugging the power cord from
either the electrical outlet or the system.
CAUTION: To prevent damage to the system, you must become static-free by
touching a screw or unpainted surface on the system’s housing before
beginning these procedures. In addition, avoid touching any exposed metal on
the option board and chip or on the system’s circuit boards.
This section explains the two upgrade methods that can be used. Also, the
procedures necessary to prepare the existing server for the upgrade are
discussed in this section.
Selecting an Upgrade Method
The I/O module upgrade can be performed by either of two methods. The
method to use depends on the existing server setup.
IMPORTANT: Using Method 1 is strongly recommended. Reinstalling the operating
system using the SmartStart for Servers 5.0 CD results in a cleaner upgrade.
■ Method 1—This method is the preferred method. It involves reinstalling
the supported operating system using SmartStart for Servers 5.0.
■ Method 2—This method involves keeping the same supported operating
system, but updating the System Partition with the System Dispatcher
and Compaq Server Diagnostics utilities, updating the drivers, and
updating the Compaq Insight Manager™ Console using the Compaq
Management 5.0 CD.
Use Table 1 to determine the supported operating systems for the
ProLiant DL760 server and Table 2 to determine the upgrade method to use.
After you have determined which upgrade method to use, use the following
procedures to prepare the server for the upgrade:
CAUTION: The ProLiant 8500 I/O Module upgrade process may destroy data on
the server. To ensure that you do not lose data, always back up the server
before starting the upgrade process.
CAUTION: Disconnect any data drives present to prevent data from being
erased when running the Erase utility from SmartStart.
1. Back up your data.
2. Shutdown the operating system as described in the operating system’s
instructions.
3. Disconnect any data drives.
4. Power down the server.
5. Gather the kit contents.
Upgrade Method 1
IMPORTANT: Using upgrade Method 1 is strongly recommended. Reinstalling the
operating system using the SmartStart for Servers 5.0 CD results in a cleaner install.
If Method 1 is used, proceed to the “Migrating the System” section of this
guide. You will install (reinstall) the operating system after the migration has
taken place.
Upgrade Method 2
If Method 2 is used, go to the “Updating the Drivers, System Partition, and
Compaq Insight Manager Console” section of this guide.
Updating the Drivers, System Partition, and
Compaq Insight Manager Console
USE THESE INSTRUCTIONS ONLY IF YOU ARE USING UPGRADE
METHOD 2 TO PERFORM THE UPGRADE.
IMPORTANT: SmartStart for Servers 5.0 can no longer be used to create a Compaq
Server Diagnostics diskette. If the server is not installed with a System Partition, a new
version of the Compaq Server Diagnostics utility will need to be downloaded from the
Compaq website. To access the Compaq website, log on to the Internet and point the
browser to:
www.compaq.com
IMPORTANT: If the server does not have a System Partition, do not perform the
“Updating the System Partition” section that follows. Perform only the “Updating the
Drivers” and “Updating the Compaq Insight Manager Console” sections and then continue
to the “Migrating the System” section.
Updating the Drivers
Software drivers and utilities have been updated to support the new PCI-X
architecture included in this upgrade. To update the Support Software and
Health Drivers specific to your operating system perform the following:
■ Microsoft Windows NT 4.0 and Windows 2000
1. Insert the SmartStart for Servers 5.0 CD in the server and allow Autorun
to execute.
2. Select and install the appropriate Compaq Support Paq following the
screen instructions.
1. Insert the SmartStart for Servers 5.0 CD in the server.
2. Mount the CDROM drive.
3. Run the update utility by typing:
LOAD CPQSMST500:CPQSUPSW\NSSD\INSTALL\CPQNSSU.NLM
4. Follow the screen instructions.
■ SCO UnixWare
IMPORTANT: Uninstall the existing Extended Features Supplement (EFS) prior to
performing this procedure. Refer to the documentation included with your version of the
SCO UnixWare EFS for procedures on uninstalling.
1. Insert the SmartStart for Servers 5.0 CD in the server.
2. Mount the CDROM drive.
3. Execute the following command:
pkgadd –d /<mountpoint>/ssup/uwar7/cpqefs.pkg
NOTE: Unix commands must be typed in lowercase.
NOTE: Check the Compaq website for the latest drivers. Access the Compaq website at:
www.compaq.com/support/files/server/us/index.html
Follow the instructions provided on the website to obtain and install the latest drivers for
your operating system.
The System Partition must be updated with the System Dispatcher and
Compaq Server Diagnostics utilities. To update the System Partition:
1. Insert the SmartStart for Servers 5.0 CD into the server.
2. Boot the server.
3. After the system is restarted, click the Update the System Partition
icon from the screen to update the System Dispatcher and Compaq
Server Diagnostics utilities. After the System Partition is updated, the
server will reboot.
4. Remove the SmartStart for Servers CD during the reboot.
Updating the Compaq Insight Manager
Console
The Compaq Insight Manager Console must be updated. To do the update
perform the following:
1. Insert the Compaq Management 5.0 CD on any Management Console
machine.
2. Follow the screen instructions to perform the update.
3. Remove the Compaq Management 5.0 CD.
CONTINUE WITH THE “MIGRATING THE SYSTEM” SECTION OF
THIS GUIDE.
To maintain the original system serial number when upgrading to the new I/O
module, a serial number migration is necessary. The serial number migration
process transfers the serial number and the Environmental Variables (EVs) of
the existing server onto the new I/O module. To begin this process, follow
these steps:
1. Insert the ProLiant 8500 I/O Module Upgrade Migration diskette into
the server.
2. Boot the server. Two options will display on the screen:
GPrepare for Migration
GExit and Reboot System
3. Select Prepare for Migration by pressing the P key.
The system will continue with “Collecting Migration Information…”
When this process completes, the confirmation message, “Migration
information collected and saved successfully” will display.
The screen will also display the serial number of the server. Record the
serial number to later verify that the serial number migrated
successfully.
4. Leave the ProLiant 8500 I/O Module Upgrade Migration diskette in the
server.
IMPORTANT: If you are upgrading multiple servers, do not reuse the same ProLiant 8500
I/O Module Upgrade Migration diskette. Each upgrade kit is supplied with its own diskette.
5. Power down the server.
NOTE: For more information regarding powering down the server and accessing the I/O
board, refer to the server installation guide or maintenance and service guide supplied
with the server.
The section describes the procedures necessary to remove the existing I/O
module from the server.
Removing the Cable Management Arm
IMPORTANT: All PCI expansion boards must be removed from the server to perform the
upgrade. If you are performing Method 2, write down where the expansion boards are
located. When replacing the expansion boards in the new I/O module, they must be
placed in the same bus and slot location as they were in the existing I/O module.
NOTE: Label all cables before disconnecting them.
To remove the cable management arm:
1. Disconnect all cables from the PCI expansion boards (if installed).
2. Loosen the thumbscrew on the cable management arm bracket
lift up on the bracket
to disconnect the bracket from the server.
3. Swing the cable management arm out of the way.
2
1
Figure 1. Removing the cable management arm
NOTE: For clarity, the cable management arm is not shown.
The ProLiant 8500 server has a top latch security screw on the top access
panel, as shown in Figure 2. The screw prevents access to the Processor and
Memory Module, and the I/O module. There is also a shipping screw between
the Processor and Memory Module and the I/O module.
1. Loosen the thumbscrews and slide the server out of the rack until it is
fully extended.
Figure 2. Loosening the rack thumbscrews
2. Loosen the top access panel screw , slide the latch forward , and
CAUTION: If the server is equipped with a three-segment virtual power button
cable, refer to the “Removing the Virtual Power Button Cable” section at the end
of this guide for further instructions before continuing with this section.
Removing the I/O module without disconnecting the virtual power button cable
can damage the cable.
1. Push in on the sides of the cam levers on the I/O module and rotate
the top levers downward
2. Pull the I/O module out of the rear of the chassis
module stop latches.
Transferring I/O Expansion Boards
Between the I/O Modules
This section provides instructions on removing I/O expansion boards from the
existing I/O module and installing them into the new I/O module.
IMPORTANT: If performing the upgrade Method 2, place the I/O expansion boards in the
same slots in the new I/O module as they were in the existing I/O module.
NOTE: Before installing an I/O expansion board into the new I/O module, ensure that the
PCI/PCI-X expansion slot will support the I/O expansion board. For detailed PCI/PCI-X
expansion slot information, see the “PCI-X and PCI Bus Distribution Guidelines” section of
this guide.
Removing PCI Expansion Boards from the
Existing I/O Module
1. Open the air baffle to remove expansion board from slots 1 through 9.
2. Press down on the top of the PCI expansion slot release lever
open the lever toward the rear of the expansion slot
3. Lift the PCI expansion board
2
3
Figure 7. Removing PCI expansion boards from slots 1 through 9
out of the slot .
4
1
.
4. Perform steps 1 through 3 for all PCI expansion boards in slots
1 through 11, if installed.
The following section describes the new slot keying on the new I/O module.
Also, a description of the supported I/O boards is given.
I/O Board Slot Descriptions
The new I/O module has 11 slots divided into 3 buses. The Primary bus
(slots 7 through 9) is keyed
boards. The Secondary bus (slots 1 through 6) and the Tertiary bus (slots 10
through 11) are keyed
PCI/PCI-X boards. This is a change from the previous I/O module, where the
Secondary bus (slots 1 through 6) supported 64-bit 5V PCI boards.
for 64-bit 5V PCI boards or 64-bit PCI universal
for 64-bit 3.3V PCI/PCI-X boards or 64-bit universal
4. Install any new PCI/PCI-X expansion boards at this time (only if
performing upgrade Method 1).
5. Insert an expansion board into the appropriate expansion slot
, pushing
firmly until the board is seated properly.
IMPORTANT: If performing the upgrade Method 2, place the I/O expansion boards in the
same slots in the new I/O module as they were in the existing I/O module.
6. Close the air baffle .
7. Close the expansion slot release lever
3
.
1
2
Figure 12. Inserting the PCI/PCI-X expansion board
8. Replace any expansion boards removed from slots 10 and 11.
9. Repeat steps 1 through 6 for the remaining expansion boards.
10. If no Remote Insight Lights-Out Edition board will be installed, proceed
to the “Installing the New I/O Module” section of this guide.
Installing the Remote Insight Lights-Out
Edition Board
If you are installing a Remote Insight Lights-Out Edition board, follow these
procedures. Otherwise, continue with the “Installing the New I/O Module”
section of this guide.
NOTE: The Remote Insight Lights-Out Edition board can be installed in slots 7,8, or 9.
Compaq recommends installing the board in slot 9 for the easiest installation.
1. Press on the top of the slot release lever , and open the lever toward
the rear of the expansion slot
2. Remove the expansion slot cover
3. Open the air baffle
.
.
.
1
3
4
Figure 13. Preparing the expansion slot for installation
4. Locate the ProLiant DL760 Remote Insight Lights-Out Edition adapter
cable next to slot 9. The LED indicator cover must be opened to access
the cable.
NOTE: For clarity, the cable management arm is not shown.
IMPORTANT: If a Remote Insight Lights-Out Edition board is installed, do not connect the
mouse and keyboard cables to the board. These signals are provided through the ProLiant
DL760 Remote Insight Lights-Out Edition adapter cable.
NOTE: If a Remote Insight Lights-Out Edition board is installed, you can connect the
auxiliary power cable to provide a redundant power supply to the board.
2. Connect any cables or power cords that were disconnected from the
server at the beginning of the procedure.
Transferring the Serial Number to the New
I/O Module
1. With the ProLiant 8500 I/O Module Upgrade Migration diskette loaded,
boot the server.
The screen will display two options:
GRestore Migration Information
GExit and Reboot System
2. Select Restore Migration Information by pressing the R key.
The system will respond with “Restoring Migration Information.”
After the migration completes, the confirmation message, “Migration
Information Restored Successfully,” will be displayed, followed by the
server serial number and the new service number (serial number of the
new I/O module).
3. Confirm that the service number displayed matches the number on the
new service number label located on the top of the server.
4. Confirm that the server serial number matches the server serial number
label located on the top of the server as well as the server serial number
noted earlier in the “Migrating the System” section of this guide.
5. Remove the diskette and press any key to reboot the server.
Confirming the Serial Number and Service
Number Display
After the server completes the Power-On Self Test, press the F9 key to access
the RBSU configuration utility screen.
1. Verify that the server serial number displayed matches the serial number
you recorded earlier.
2. Verify that the new service number displayed is correct.
NOTE: The new service number will contain the serial number of the new PCI-X I/O
module.
3. Exit RBSU.
4. If you are reinstalling the operating system, proceed to the “Configuring
the Server” section of this guide.
CAUTION: If you are performing upgrade Method 2, do not perform the
procedures in the “Configuring the Server” section that follows. Performing
those steps will cause data loss.
If you are performing upgrade Method 2, the upgrade is now complete.
USE THESE INSTRUCTIONS ONLY IF YOU ARE USING UPGRADE
METHOD 1 TO PERFORM THE UPGRADE.
IMPORTANT: Data loss will occur if you are performing upgrade Method 2 and you
continue with these procedures.
SmartStart is the intelligent way to configure the server and to load the system
software and operating system, thereby achieving a well-integrated server that
ensures maximum dependability and supportability.
To install the SmartStart for Servers CD:
1. Insert the SmartStart for Servers CD.
2. Reboot the server from the SmartStart for Servers CD.
IMPORTANT: Running the System Erase Utility will cause the new service number to be
erased. Before running this utility, confirm you have placed both of the new service
number labels on the server.
3. Select the Run System Erase Utility icon.
4. Cycle power to the server when prompted.
5. After the boot, RBSU runs the memory check and then prompts you for
the language and operating system to be used.
6. Follow the screen prompts.
NOTE: During this process you will be prompted to load the operating system.
7. Install Compaq Insight Manager when prompted by SmartStart.
When the CD-ROM busy LED indicator is illuminated, the SmartStart
installation sequence begins.
The first time the server is configured, the SmartStart program automatically
creates a System Partition and installs the Compaq Server Diagnostics utility
and other Compaq utilities in that partition.
Refer to the Server Setup and Management pack for instructions on using
SmartStart.
If the server was installed with a three-segment virtual power button cable, the
cable must be removed. Each segment of the virtual power button cable is
labeled A through C and has factory-installed self-adhesive cable guides.
NOTE: Refer to the Compaq Remote Insight Lights-Out Edition User Guide for additional
information on the virtual power button feature of the option board.
Removing Cable Segment A
Cable segment A of the virtual power button cable is located in the media
module. Viewing the server from the front, remove the media module by
following these steps:
1. Loosen the thumbscrews on the front of the rack.
3. Looking down on the server from the front, disconnect the keyed cable
segments B and C, located on the right side just forward of the air
baffle.
Figure 28. Disconnecting cable segments B and C
4. Viewing the server from the front, remove the self-adhesive cable guide
without Velcro from the base of the server in the media module area,
adjacent to the right server wall.
Figure 29. Removing the cable guide from media module area
5. Remove the power supplies located under the I/O module on the rear of
the server to gain access to cable segment B.
6. Viewing the server from the rear, remove the cable guide with Velcro
from the back of the vertical wall of the system midplane board,
adjacent to the left server wall.
Figure 30. Removing cable guide from system midplane
7. Viewing the server from the front, pull the end of cable segment B
closest to the cable guide with Velcro through the right vent hole in the
system midplane board and down toward the media module area.
Cable segment B is now removed.
Figure 31. Removing cable segment B
8. Slide the media module back into the server.
Removing Cable Segment C
Cable segment C of the virtual power button cable is situated in the I/O
module and connects to cable segment B located in the system midplane.
Viewing the server from the rear, slide the I/O module out of the server several
inches by following these steps: