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Compaq ProLiant 8500 Servers I/O Module Upgrade Guide
Second Edition (April 2001)
Part Number 216597-002
Use this option kit and the instructions provided in this guide to add PCI-X
technology and the ROM-Based Setup Utility (RBSU) to Compaq
ProLiant™ 8500 servers.
The upgrade is performed by one of two methods. The method used depends
on the current server setup and operating system. Depending on the current
setup, the operating system may have to be reinstalled.
After the upgrade, the server will become a ProLiant DL760 server model. A
new service number will be assigned to the server to identify the new
components. This service number will be used to identify the type of system
you have and will ensure that proper help and diagnosis is given by the
Compaq Call Center or service technician. You will maintain the current
system serial number. When you call for service, provide both the original
system serial number and the upgrade service number.
Upgrade Guide
CAUTION: If you are planning to upgrade the server with the I/O module
upgrade and the 900-MHz processor upgrade simultaneously, perform the I/O
module upgrade first. Performing the I/O module upgrade first will ensure the
latest BootBlock ROM chip is installed in the server.
IMPORTANT: Refer to the section, "Preparing the Server for the Upgrade," for a list of the
ProLiant DL760 supported operating systems. Also, the server will only support three 5V
I/O expansion boards and eight 3.3V I/O expansion boards. For detailed PCI/PCI-X
expansion slot information, refer to the “PCI-X and PCI Bus Distribution Guidelines PCI-X
and PCI Bus Distribution Guidelines” section of this document.
NOTE: The I/O module upgrade will take approximately two to four hours to complete.
Duration may vary from case to case.
Kit Contents
The following items are included in this kit:
■ I/O module prewired for an optional Remote Insight Lights-Out Edition
■ Compaq ProLiant 8500 Server I/O Module Upgrade Quick Installation
poster
■ Two PCI/PCI-X access panel hood labels
■ One ProLiant DL760 server label
■ Two service number labels
Tools Required
A Torx T-15 or a flathead screwdriver will be required to complete this
upgrade.
Upgrade Precautions
WARNING: There is a risk of personal injury from hazardous energy levels. The
installation of options and routine maintenance and servicing of this product
shall be performed by individuals who are knowledgeable about the procedures,
precautions, and hazards associated with equipment containing hazardous
energy circuits.
WARNING: To reduce the risk of personal injury or damage to the equipment,
refer to the documentation supplied with the system, and observe the
appropriate safety precautions and option installation instructions.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the
internal system components to cool before touching them.
WARNING: To reduce the risk of electric shock or damage to the equipment:
■ Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
■ Plug the power cord into a grounded electrical outlet that is easily
■ Disconnect power from the system by unplugging the power cord from
either the electrical outlet or the system.
CAUTION: To prevent damage to the system, you must become static-free by
touching a screw or unpainted surface on the system’s housing before
beginning these procedures. In addition, avoid touching any exposed metal on
the option board and chip or on the system’s circuit boards.
This section explains the two upgrade methods that can be used. Also, the
procedures necessary to prepare the existing server for the upgrade are
discussed in this section.
Selecting an Upgrade Method
The I/O module upgrade can be performed by either of two methods. The
method to use depends on the existing server setup.
IMPORTANT: Using Method 1 is strongly recommended. Reinstalling the operating
system using the SmartStart for Servers 5.0 CD results in a cleaner upgrade.
■ Method 1—This method is the preferred method. It involves reinstalling
the supported operating system using SmartStart for Servers 5.0.
■ Method 2—This method involves keeping the same supported operating
system, but updating the System Partition with the System Dispatcher
and Compaq Server Diagnostics utilities, updating the drivers, and
updating the Compaq Insight Manager™ Console using the Compaq
Management 5.0 CD.
Use Table 1 to determine the supported operating systems for the
ProLiant DL760 server and Table 2 to determine the upgrade method to use.
After you have determined which upgrade method to use, use the following
procedures to prepare the server for the upgrade:
CAUTION: The ProLiant 8500 I/O Module upgrade process may destroy data on
the server. To ensure that you do not lose data, always back up the server
before starting the upgrade process.
CAUTION: Disconnect any data drives present to prevent data from being
erased when running the Erase utility from SmartStart.
1. Back up your data.
2. Shutdown the operating system as described in the operating system’s
instructions.
3. Disconnect any data drives.
4. Power down the server.
5. Gather the kit contents.
Upgrade Method 1
IMPORTANT: Using upgrade Method 1 is strongly recommended. Reinstalling the
operating system using the SmartStart for Servers 5.0 CD results in a cleaner install.
If Method 1 is used, proceed to the “Migrating the System” section of this
guide. You will install (reinstall) the operating system after the migration has
taken place.
Upgrade Method 2
If Method 2 is used, go to the “Updating the Drivers, System Partition, and
Compaq Insight Manager Console” section of this guide.
Updating the Drivers, System Partition, and
Compaq Insight Manager Console
USE THESE INSTRUCTIONS ONLY IF YOU ARE USING UPGRADE
METHOD 2 TO PERFORM THE UPGRADE.
IMPORTANT: SmartStart for Servers 5.0 can no longer be used to create a Compaq
Server Diagnostics diskette. If the server is not installed with a System Partition, a new
version of the Compaq Server Diagnostics utility will need to be downloaded from the
Compaq website. To access the Compaq website, log on to the Internet and point the
browser to:
www.compaq.com
IMPORTANT: If the server does not have a System Partition, do not perform the
“Updating the System Partition” section that follows. Perform only the “Updating the
Drivers” and “Updating the Compaq Insight Manager Console” sections and then continue
to the “Migrating the System” section.
Updating the Drivers
Software drivers and utilities have been updated to support the new PCI-X
architecture included in this upgrade. To update the Support Software and
Health Drivers specific to your operating system perform the following:
■ Microsoft Windows NT 4.0 and Windows 2000
1. Insert the SmartStart for Servers 5.0 CD in the server and allow Autorun
to execute.
2. Select and install the appropriate Compaq Support Paq following the
screen instructions.
1. Insert the SmartStart for Servers 5.0 CD in the server.
2. Mount the CDROM drive.
3. Run the update utility by typing:
LOAD CPQSMST500:CPQSUPSW\NSSD\INSTALL\CPQNSSU.NLM
4. Follow the screen instructions.
■ SCO UnixWare
IMPORTANT: Uninstall the existing Extended Features Supplement (EFS) prior to
performing this procedure. Refer to the documentation included with your version of the
SCO UnixWare EFS for procedures on uninstalling.
1. Insert the SmartStart for Servers 5.0 CD in the server.
2. Mount the CDROM drive.
3. Execute the following command:
pkgadd –d /<mountpoint>/ssup/uwar7/cpqefs.pkg
NOTE: Unix commands must be typed in lowercase.
NOTE: Check the Compaq website for the latest drivers. Access the Compaq website at:
www.compaq.com/support/files/server/us/index.html
Follow the instructions provided on the website to obtain and install the latest drivers for
your operating system.
The System Partition must be updated with the System Dispatcher and
Compaq Server Diagnostics utilities. To update the System Partition:
1. Insert the SmartStart for Servers 5.0 CD into the server.
2. Boot the server.
3. After the system is restarted, click the Update the System Partition
icon from the screen to update the System Dispatcher and Compaq
Server Diagnostics utilities. After the System Partition is updated, the
server will reboot.
4. Remove the SmartStart for Servers CD during the reboot.
Updating the Compaq Insight Manager
Console
The Compaq Insight Manager Console must be updated. To do the update
perform the following:
1. Insert the Compaq Management 5.0 CD on any Management Console
machine.
2. Follow the screen instructions to perform the update.
3. Remove the Compaq Management 5.0 CD.
CONTINUE WITH THE “MIGRATING THE SYSTEM” SECTION OF
THIS GUIDE.
To maintain the original system serial number when upgrading to the new I/O
module, a serial number migration is necessary. The serial number migration
process transfers the serial number and the Environmental Variables (EVs) of
the existing server onto the new I/O module. To begin this process, follow
these steps:
1. Insert the ProLiant 8500 I/O Module Upgrade Migration diskette into
the server.
2. Boot the server. Two options will display on the screen:
GPrepare for Migration
GExit and Reboot System
3. Select Prepare for Migration by pressing the P key.
The system will continue with “Collecting Migration Information…”
When this process completes, the confirmation message, “Migration
information collected and saved successfully” will display.
The screen will also display the serial number of the server. Record the
serial number to later verify that the serial number migrated
successfully.
4. Leave the ProLiant 8500 I/O Module Upgrade Migration diskette in the
server.
IMPORTANT: If you are upgrading multiple servers, do not reuse the same ProLiant 8500
I/O Module Upgrade Migration diskette. Each upgrade kit is supplied with its own diskette.
5. Power down the server.
NOTE: For more information regarding powering down the server and accessing the I/O
board, refer to the server installation guide or maintenance and service guide supplied
with the server.
The section describes the procedures necessary to remove the existing I/O
module from the server.
Removing the Cable Management Arm
IMPORTANT: All PCI expansion boards must be removed from the server to perform the
upgrade. If you are performing Method 2, write down where the expansion boards are
located. When replacing the expansion boards in the new I/O module, they must be
placed in the same bus and slot location as they were in the existing I/O module.
NOTE: Label all cables before disconnecting them.
To remove the cable management arm:
1. Disconnect all cables from the PCI expansion boards (if installed).
2. Loosen the thumbscrew on the cable management arm bracket
lift up on the bracket
to disconnect the bracket from the server.
3. Swing the cable management arm out of the way.
2
1
Figure 1. Removing the cable management arm
NOTE: For clarity, the cable management arm is not shown.
, and
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