Hp COMPAQ PROLIANT 8500, COMPAQ PROLIANT 6400R Hot-Plug Disk Drive Removal and Replacement Guidelines for Compaq Smart Array Controllers

White Paper

November 1999
11DT-119A-WWEN

Hot-Plug Disk Drive Removal

Prepared by Storage Products
Division

Compaq Computer Corporation

Contents

Rapid Recovery with Hot-

Plug Drives.................................3

Guidelines when hot-

plugging a drive ........................3

Guidelines when Insight
Manager indicates that a
drive is degraded and should

be replaced...............................4

Conclusion ................................. 6

and Replacement Guidelines for
Compaq Smart Array
Controllers

Abstract: The purpose of this paper is to communicate to customers
the guidelines for implementing hot-plug removal and replacement
of hard drives when using Compaq Smart Array Controllers.

Compaq is fully committed to providing the ideal client/server high
availability solution for customers. High availability features in
Compaq Smart Array Controllers include hot-pluggable hard drives.
With hot-pluggable hard drives, customers can remove and replace
one or several drives within a server while the system is online for
rapid recovery while minimizing interruption of the network.

In order to maximize high availability, Compaq has issued customer
guidelines on extending and implementing the removal and
replacement of hot-pluggable hard drives.

Hot-Plug Disk Drive Removal and Replacement Guidelines for Compaq Smart Array Controllers 2

Notice

The information in this publication is subject to change without notice and is provided “AS IS” WITHOUT
WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS
INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR
ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES
WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF
COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The limited warranties for Compaq products are exclusively set forth in the documentation accompanying
such products. Nothing herein should be construed as constituting a further or additional warranty.

This publication does not constitute an endorsement of the product or products that were tested. The
configuration or configurations tested or described may or may not be the only available solution. This test
is not a determination or product quality or correctness, nor does it ensure compliance with any federal
state or local requirements.

Product names mentioned herein may be trademarks and/or registered trademarks of their respective
companies.

Compaq, Contura, Deskpro, Fastart, Compaq Insight Manager, LTE, PageMarq, Systempro, Systempro/LT,
ProLiant, TwinTray, ROMPaq, LicensePaq, QVision, SLT, ProLinea, SmartStart, NetFlex, DirectPlus,
QuickFind, RemotePaq, BackPaq, TechPaq, SpeedPaq, QuickBack, PaqFax, Presario, SilentCool,
CompaqCare (design), Aero, SmartStation, MiniStation, and PaqRap, registered United States Patent and
Trademark Office.

Netelligent, Armada, Cruiser, Concerto, QuickChoice, ProSignia, Systempro/XL, Net1, LTE Elite,
Vocalyst, PageMate, SoftPaq, FirstPaq, SolutionPaq, EasyPoint, EZ Help, MaxLight, MultiLock,
QuickBlank, QuickLock, UltraView, Innovate logo, Wonder Tools logo in black/white and color, and
Compaq PC Card Solution logo are trademarks and/or service marks of Compaq Computer Corporation.

Microsoft, Windows, Windows NT, Windows NT Server and Workstation, Microsoft SQL Server for
Windows NT are trademarks and/or registered trademarks of Microsoft Corporation.

NetWare and Novell are registered trademarks and intraNetWare, NDS, and Novell Directory Services are
trademarks of Novell, Inc.

Pentium is a registered trademark of Intel Corporation.
Copyright ©1999 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A.
Hot-Plug Disk Drive Removal and Replacement Guidelines for Compaq Smart Array Controllers

White Paper prepared by Storage Products Division
First Edition (November 1999)

Document Number 11DT-119A-WWEN

11DT-119A-WWEN