Hp COMPAQ PROLIANT 1600, COMPAQ PROLIANT 3000, COMPAQ PROLIANT 1200 Compaq Integrated Management Log Viewer in a Microsoft Windows NT Environment
[April 1998]
Prepared By
Microsoft Windows NT
Integration Team
Compaq Computer
Corporation
CONTENTS
Executive Sum mary ....3
Introduction................ 3
What’s New.................3
Utility Overview.......... 3
Background................ 5
Utility Benefits ............ 5
Software and
Hardware
Requirements .............6
Installing the
Utility......................... 7
Using the Utility..........8
Understanding
Utility Features ........... 8
Utility Tips................17
Online Resources
from Compaq............19
Summary..................19
ECG024/0498
WHITE PAPER
.
.
.
.
.
Compaq Integrated Management Log
.
.
.
.
.
.
.
Viewer in a Microsoft Windows NT
.
.
.
.
.
.
.
Environment
.
.
.
.
.
Compaq continues to make our products easier to manage by introducing the Compaq
.
.
.
Integrated Management Log (IML) Viewer, which provides the user with superior
.
.
.
serviceability of Compaq servers. This utility allows administrators to view and manage
.
.
.
.
IML system event en t r i es o n l o cal o r r emo t e s ystems.
.
.
.
.
This document provides brief historical information on the Compaq IML and how it
.
.
.
relates to the Compaq IML Viewer. Following the background information, this white
.
.
.
.
paper focuses on how and why administrators should use the Compaq IML Viewer, such
.
.
.
as understanding utility features, using the utility (locally and remotely), utility tips and
.
.
.
benefits. Lastly, this document provides information on how to acquire other online
.
.
.
technical documents from Compaq.
.
.
.
.
.
The intended audience for this white paper is network administrators and system
.
.
.
engineers who install, configure and maintain high-end and mainstream Compaq servers
.
.
.
in a Microsoft Windows NT Server environment.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Help us impr ove our technical communic ation. Let us know what you think about the
.
.
.
technical information in this docum ent. Your feedback i s valuable and will help us
.
.
.
structure future communications. Please send your comments to: CompaqNT@compaq.com
.
.
1
ECG024/0498
WHITE PAPER (cont.)
.
.
.
NOTICE
.
.
.
.
.
The information in this publication is subject to change without notice.
.
.
.
.
.
.
.
.
COMPAQ COM PUTER COR PORATION SHALL NOT BE LIABLE FOR TEC HNICAL OR
.
.
.
EDIT ORIAL ERR ORS OR OM ISSIONS CO NTAINED HERE IN
.
.
.
OR CONS EQUENTIAL DAM AGES RESULT ING FROM THE FUR NISHING
.
.
PERFOR MANCE , OR USE OF THIS MATERIAL.
.
.
.
.
.
.
This publi c ation does not constitute an endorsem ent of the product or produc ts that were
.
.
.
tested. The configuration or configurations tested or described may or may not be the
.
.
.
only available solution. This test is not a deter mination of product quality or c or r ec tness,
.
.
.
nor does it ensure compliance with any feder al, state or local r equirements. Compaq
.
.
.
does not warrant products other than its own strictly as stated in Compaq product
.
.
.
warranties.
.
.
.
.
.
.
Product nam es mentioned herein may be trademarks and/or registered trademarks of
.
.
.
their respective companies.
.
.
.
.
.
.
Compaq, Contur a, Deskpro, Fastart, Compaq Insight Manager, LTE, PageM ar q,
.
.
.
Systempro, Systempro/LT, ProLiant, TwinTray, ROMPaq, LicensePaq, QVision, SLT,
.
.
ProLinea, SmartStart, NetFlex , DirectPlus, QuickFi nd, RemotePaq, BackPaq, TechPaq,
.
.
.
SpeedPaq, QuickBack, PaqF ax, Presario, SilentCool , CompaqCare (design), Aero,
.
.
.
SmartS tation, Mini S tation, and PaqRap, regi ster ed United States Patent and Tr ademark
.
.
.
Office.
.
.
.
.
.
.
Netelligent, Armada, Cr uiser, Concerto, Quic k Choice, ProSignia, Systempro/XL, Net1,
.
.
.
LTE Elite, Vocalyst, PageM ate, SoftPaq, FirstPaq, SolutionPaq, EasyPoint, EZ Help,
.
.
.
MaxLight, MultiLock, QuickBlank, QuickLock, UltraView, Innovate logo, Wonder Tools
.
.
.
logo in bl ac k /white and color, and Compaq P C Car d S olution logo are trademarks and/or
.
.
.
servi c e marks of Compaq Computer Corporation.
.
.
.
.
.
.
Other product names mentioned herein may be trademarks and/or r egistered trademarks
.
.
.
of their respective c ompanies.
.
.
.
.
.
.
Copyright ©1998 Compaq Computer Corporation. All ri ghts reserved. Print ed in the
.
.
.
U.S.A.
.
.
.
.
.
Microsof t, Windows, Windows NT, Windows NT Server and Workstation, Microsof t SQL
.
.
.
Serv er for Windows NT are trademarks and/or registered trademarks of Microsof t
.
.
.
Corporation.
.
.
.
.
.
.
.
.
.
.
.
.
Compaq Integrated Management Log Viewer in a Microsoft
.
.
.
.
Windows NT Environment
.
.
.
.
Second Edition (April 1998)
.
.
.
Document Number: ECG024/0498
.
.
.
.
.
.
.
.
.
.
.
.
.
2
, NOR FOR INC IDENTAL
,
ECG024/0498
WHITE PAPER (cont.)
.
.
.
EXECUTIVE SUMMARY
.
.
.
.
.
Compaq continues to make our products easier to manage by introducing t he Compaq
.
.
.
Integrated Management Log (IML) Viewer, whic h pr ovides the user with superior
.
.
.
serviceability of Compaq servers. This utility allows administrators to view and manage
.
.
.
IML system event entries on local or remote systems. An administrator using the remote
.
.
capabilities of this utility eliminates the need of physically managing individual servers to
.
.
.
view, update and modify IML system events.
.
.
.
.
.
.
The intended audience for this white paper is network administrator s and system
.
.
.
engineers who install, configure and m aintain high-end and m ainstream Compaq servers
.
.
.
in a Micr osoft Wi ndows NT Server environment.
.
.
.
.
.
.
.
.
.
INTRODUCTION
.
.
.
.
Compaq developed the Integrated M anagement Log (IML) to replace the Critical and
.
.
.
Correctable Error Logs. The IML records signi ficant ev ents that occur during system
.
.
.
operation, from the normal operational stat us of components to the identificat ion of a
.
.
.
failed component. This non-volatile random access mem ory (NVRAM) log allows
.
.
.
customers to obtain a single historical record of recent system events and errors f or
.
.
.
post-diagnosis review, thus helping the system administrator or engineer to promptl y
.
.
.
identify server failures on business-critical net works.
.
.
.
.
.
.
Compaq added versatility to the IML by designing a utility that allows users to view, filter,
.
.
.
sort, print , export and archive (save) system event information. Users can view the IML
.
.
.
online from a local or r emote system v ia a user-friendly gr aphical user interface (GUI)
.
.
.
utility called the Compaq IML Viewer. T his utility provides the system administrator a
.
.
tool that c an aid them in understandi ng how recent c hanges or events aff ec ted system
.
.
.
performance or caused system failure.
.
.
.
.
.
.
.
.
.
WHAT’S NEW
.
.
.
.
New functionality has been added to the lat est version of t he Compaq IML Viewer.
.
.
.
These new functions i nc lude acknowledging pending alerts on the IMD and command
.
.
.
line support and can be found on the Compaq SSD for Windows NT 4.0, V er si on 2.06.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
3
•
Acknowledge Alerts – Allows the user to clear flashing alerts on the
Integrated Management Display (IMD) .
•
Command Line Parameters – Provides support for com mand line
parameters so users can use the feat ur es of the IML Viewer fr om
a console.
Refer to the appropriate sections in t his document for more information on each featur e.
UTILITY OVERVIEW
First, under stand that the Compaq IML i s a repository of significant system events such
as memory and power-on-sel f-test (POST) er r or s that can occur in either the hardware
or software. The Compaq IML Viewer provides easy access to this important information
ECG024/0498
WHITE PAPER (cont.)
.
.
.
.
so the system administrator can quickly identify system failures. For example, as shown
.
.
in Table 1, each IML entry provides a status, which correlates to the severity level of
.
.
.
each event.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
Icon Term Description
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
This information provides a status on the condition of the hardware or software so the
.
.
.
user can take the appropriate action to m onitor or repair the system event that oc c ur r ed
.
.
.
in the IML. Marking events as “repaired” is discussed later in this docum ent.
.
.
.
.
.
Along with the severity level, the utility also provides a wealth of additional information
.
.
.
to system administrators increasing the serviceability of Compaq server s. Listed below
.
.
.
are the event fields found in the Compaq IML V iewer along with a description of each
.
.
.
field type:
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
4
Informati onal A comprehensi ve chronicle of past hardware or software system events. This type of
Repaired An action has taken place to fix this system event and the user mark ed this event as
Caution A non-criti cal system error has occurred and may or may not require ac tion by the
Critical A system component on the unit has fail ed and requi res action by the admini strator.
•
Description – A br ief descripti on or ac c ount of the ev ent including the
locati on such as slot number or port number.
•
Class – The category of the event such as in the disk subsystem,
operating system , power subsystem, etc .
•
Severity – The rating of the system ev ent such as Informati onal,
Repaired, Caution or Critical, where Informat ional is the lowest level
and Criti c al is the highest. Ref er to Table 1 for descri ptions of
severity levels.
•
Count – The number of times the event has occurred since the user
cleared the log or since the initial startup of t he system.
•
Updated Time – The time and date the event was last updated. An I M L
event is updated when an administrator marks an entry as repaired.
Each recorded event has a time stamp of one-minute granularity.
•
Initi al Time – The t ime and date stamp of the first occ ur r enc e of the
system event.
Compaq Integrated Management Log Viewer
event requires no action by the adminis trator.
being “repaired.”
administrator, however, it is recommended to take action if possible, t hen m ark the
event as “repaired.”
Replace the system component, and then mark the event as “repaired.”
Table 1:
Severity Levels
ECG024/0498
WHITE PAPER (cont.)
.
.
.
BACKGROUND
.
.
.
.
.
When the IML was first designed, it could be vi ewed in several ways, such as through
.
.
.
Compaq Insight M anager , Remote Insight Board, Compaq Survey Ut ility or the Liquid
.
.
.
Crystal Displ ay ( LCD) on Compaq ProLiant servers called the Integrated Management
.
.
.
Display (IM D) shown in Figure 1.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
lcd-001.EPS
.
.
.
.
Figure 1: The Integrated Management Display.
.
.
.
.
The IMD was fir st support ed on the ProLiant 2500; shortly thereafter it was supported on
.
.
.
the ProLiant 6000 and is today a feature on m ost Compaq servers. And now with the
.
.
.
development of the Compaq IML Viewer, the newest way of accessing t he IML,
.
.
.
administrators have an addit ional means of managing the infor mation in the I M L. Refer
.
.
.
to Table 2 for a complete list of the curr ent Compaq servers that support an Integrated
.
.
.
Management Log.
.
.
.
.
.
.
.
.
.
UTILITY BENEFITS
.
.
.
.
The Compaq IM L V iewer expands Compaq’s system managem ent strategy by allowing
.
.
.
users to view system events either locally or remotely. The ability to remotely
.
.
.
manipulate system event information with features such as view, filter , sort, print, export
.
.
.
and save is a tr emendous benefit to customers. These benefits i nc lude:
.
.
.
.
.
.
•
Ability to view the IML of either local or remote systems.
.
.
.
.
.
.
•
Ability to obtain a single historical record of recent system events and errors for
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
5
post-diagnosis review.
•
Ability to view detailed system event information in a readable for mat.
•
Ability to save an IML as a binary file so that users can view the saved IML file at a
later date or possibly even at a different l oc ation.
•
Ability to filter or sort IML entries so a user can find specific information quickly.
ECG024/0498
WHITE PAPER (cont.)
.
.
.
.
•
Ability to save the IML to a comma-separated file for viewing at a later date using a
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
6
third-party application, such as a spreadsheet program.
•
Ability to print out a hard copy of the IML.
SOFTWARE AND HARDWARE REQUIREMENTS
Using the Compaq I M L V iewer is relatively straightforward once a user understands the
basic features of the utility. Understanding the location of where the software needs to
reside and the hardware needed to use this utility is the key to successfully implementing
and utilizing this utility throughout a network.
Software Requirements
This utility is based upon cli ent/server archi tecture. This type of network architectur e
dedicates servers to act as service providers to clients and clients to perform the work.
Serv er s can be dedicated to providing one or more network services such as file storage,
shared printing, communications, email service, etc.
Since the Compaq IML Viewer is based on this type of architecture, it can run on any
server and connec t to any other server on the network running the Compaq Remote
Monitor Ser vice. The local machine is no exception. To view the IML on the local
machine, it must be running the Compaq Remote Moni tor Servic e. The following is a
quick reference of the software required to run the utility:
On the mac hine running the utility:
Install the Compaq IML Viewer f r om the Compaq Support Software Diskette
(SSD) for Microsoft Windows NT 4.0, Version 2.04A or later.
On the machine the utility will connect to:
Install the Compaq Remote Moni tor Servic e from the Com paq S S D 2.04A
or later.
Note: The Compaq IML Viewer and Remote M oni t or Service are onl y supported under
Windows NT 4.0.
Hardware Supported
Table 2 lists the Compaq ProLiant F amily of S er vers that currently support an Integrated
Management Log:
Table 2:
IML Servers
ProLiant 1200 ProLiant 5500
ProLiant 1600 ProLiant 6000
ProLiant 2500 ProLiant 6500
ProLiant 3000 ProLiant 7000
Loading...