HP Compaq Pro 6300 Reference Guide

HP Compaq Business PC Maintenance and Service Guide

Pro 6300 Series Microtower Pro 6300 Series Small Form Factor

Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Third Edition (November 2013)

First Edition (June 2012)

Document Part Number: 690362-003

About This Book

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage

to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

iv About This Book

Table of contents

1 Product Features ............................................................................................................... 1

Standard Configuration Features ................................................................................................ 1

Microtower (MT) Front Panel Components ................................................................................... 2

Small Form Factor (SFF) Front Panel Components ......................................................................... 3

Microtower (MT) Rear Panel Components .................................................................................... 4

Small Form Factor (SFF) Rear Panel Components .......................................................................... 5

Serial Number Location ............................................................................................................ 6

2 Activating and Customizing the Software .......................................................................... 7

Activating and customizing the software in Windows 7 ................................................................ 7

Activating the Windows operating system .................................................................... 7

Downloading Windows 7 updates .............................................................................. 8

Installing or upgrading device drivers .......................................................................... 8

Customizing the monitor display ................................................................................. 8

Activating and customizing the software in Windows 8 ................................................................ 8

Activating the Windows Operating System ................................................................... 8

Downloading Windows 8 updates .............................................................................. 9

Customizing the monitor display ................................................................................. 9

3 Computer Setup (F10) Utility ........................................................................................... 10

Computer Setup (F10) Utilities ................................................................................................. 10

Using Computer Setup (F10) Utilities .......................................................................... 11

Computer Setup—File .............................................................................................. 12

Computer Setup—Storage ........................................................................................ 13

Computer Setup—Security ........................................................................................ 15

Computer Setup—Power .......................................................................................... 20

Computer Setup—Advanced .................................................................................... 21

Recovering the Configuration Settings ....................................................................................... 24

4 Illustrated parts catalog .................................................................................................. 25

Microtower (MT) chassis spare parts ......................................................................................... 25

Computer major components .................................................................................... 25

Cables ................................................................................................................... 28

Misc parts .............................................................................................................. 29

Drives .................................................................................................................... 30

Misc boards ........................................................................................................... 31

Sequential part number listing ................................................................................... 32

Small Form Factor (SFF) chassis spare parts ............................................................................... 36

Computer major components .................................................................................... 36

Cables ................................................................................................................... 38

Misc parts .............................................................................................................. 39

Drives .................................................................................................................... 41

Misc boards ........................................................................................................... 42

Sequential part number listing ................................................................................... 42

5 Routine Care, SATA Drive Guidelines, and Disassembly Preparation ................................ 47

Electrostatic Discharge Information ........................................................................................... 47

Generating Static .................................................................................................... 47

Preventing Electrostatic Damage to Equipment ............................................................ 48

Personal Grounding Methods and Equipment ............................................................. 48

Grounding the Work Area ....................................................................................... 49

Recommended Materials and Equipment .................................................................... 49

Operating Guidelines ............................................................................................................. 50

Routine Care ......................................................................................................................... 51

General Cleaning Safety Precautions ......................................................................... 51

Cleaning the Computer Case .................................................................................... 51

Cleaning the Keyboard ............................................................................................ 51

Cleaning the Monitor ............................................................................................... 52

Cleaning the Mouse ................................................................................................ 52

Service Considerations ........................................................................................................... 52

Power Supply Fan ................................................................................................... 52

Tools and Software Requirements .............................................................................. 53

Screws ................................................................................................................... 53

Cables and Connectors ........................................................................................... 53

Hard Drives ............................................................................................................ 53

Lithium Coin Cell Battery .......................................................................................... 54

SATA Hard Drives .................................................................................................................. 54

SATA Hard Drive Cables ........................................................................................................ 55

SATA Data Cable ................................................................................................... 55

SMART ATA Drives ................................................................................................................ 55

Cable Management ............................................................................................................... 55

6 Removal and Replacement Procedures Microtower (MT) Chassis ..................................... 56

Preparation for Disassembly .................................................................................................... 56

Computer Access Panel .......................................................................................................... 57

Front Bezel ............................................................................................................................ 58

Front Bezel Security ................................................................................................................ 59

Bezel Blanks .......................................................................................................................... 61

Memory ................................................................................................................................ 62

DIMMs .................................................................................................................. 62

DDR3-SDRAM DIMMs .............................................................................................. 62

Populating DIMM Sockets ........................................................................................ 63

Installing DIMMs ..................................................................................................... 63

Expansion Cards .................................................................................................................... 65

System Board Connections ...................................................................................................... 69

Drives ................................................................................................................................... 70

Drive Positions ........................................................................................................ 73

Removing a 5.25-inch or 3.5-inch Drive from a Drive Bay ............................................ 73

Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay .............................................. 75

Removing a Hard Drive from a Drive Bay ................................................................... 78

Installing a Hard Drive into an Internal Drive Bay ........................................................ 78

Front Fan Assembly ................................................................................................................ 82

Front I/O Assembly ................................................................................................................ 84

Power Switch/LED Assembly ................................................................................................... 85

Heat sink .............................................................................................................................. 86

Processor .............................................................................................................................. 88

Speaker ................................................................................................................................ 91

Rear Chassis Fan ................................................................................................................... 92

Power Supply ........................................................................................................................ 94

System Board ........................................................................................................................ 96

7 Removal and Replacement Procedures Small Form Factor (SFF) Chassis ........................... 97

Preparation for Disassembly .................................................................................................... 97

Access Panel ......................................................................................................................... 98

Front Bezel ............................................................................................................................ 99

Front Bezel Security .............................................................................................................. 100

Bezel Blanks ........................................................................................................................ 102

Memory .............................................................................................................................. 103

DIMMs ................................................................................................................ 103

DDR3-SDRAM DIMMs ............................................................................................ 103

Populating DIMM Sockets ...................................................................................... 104

Installing DIMMs ................................................................................................... 104

Expansion Card ................................................................................................................... 106

vii

System Board Connections .................................................................................................... 110

Drives ................................................................................................................................. 111

Drive Positions ...................................................................................................... 112

Installing and Removing Drives ............................................................................... 112

Removing a 5.25-inch Drive from a Drive Bay ........................................... 114

Installing a 5.25-inch Drive into a Drive Bay .............................................. 114

Removing a 3.5-inch Drive from a Drive Bay ............................................. 117

Installing a 3.5-inch Drive into a Drive Bay ................................................ 118

Removing and Replacing the Primary 3.5-inch Internal Hard Drive ............... 120

Fan duct ............................................................................................................................. 123

Front Fan Assembly .............................................................................................................. 124

Hood Sensor ....................................................................................................................... 126

Front I/O, Power Switch Assembly ......................................................................................... 127

Speaker .............................................................................................................................. 129

Heat sink ............................................................................................................................ 130

Processor ............................................................................................................................ 132

Power Supply ...................................................................................................................... 135

System Board ...................................................................................................................... 137

Using the Small Form Factor Computer in a Tower Orientation .................................................. 139

8 Troubleshooting Without Diagnostics ............................................................................ 140

Safety and Comfort .............................................................................................................. 140

Before You Call for Technical Support .................................................................................... 140

Helpful Hints ........................................................................................................................ 141

Solving General Problems ..................................................................................................... 143

Solving Power Problems ........................................................................................................ 147

Solving Hard Drive Problems ................................................................................................. 149

Solving Media Card Reader Problems .................................................................................... 152

Solving Display Problems ...................................................................................................... 154

Solving Audio Problems ........................................................................................................ 159

Solving Printer Problems ........................................................................................................ 161

Solving Keyboard and Mouse Problems .................................................................................. 163

Solving Hardware Installation Problems .................................................................................. 165

Solving Network Problems .................................................................................................... 167

Solving Memory Problems ..................................................................................................... 171

Solving Processor Problems ................................................................................................... 173

Solving CD-ROM and DVD Problems ...................................................................................... 174

Solving USB Flash Drive Problems .......................................................................................... 176

Solving Front Panel Component Problems ................................................................................ 177

Solving Internet Access Problems ............................................................................................ 177

Solving Software Problems .................................................................................................... 179

viii

Contacting Customer Support ................................................................................................ 181

9 POST Error Messages .................................................................................................... 182

POST Numeric Codes and Text Messages ............................................................................... 183

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes ............................................. 191

10 Password Security and Resetting CMOS ...................................................................... 195

Resetting the Password Jumper ............................................................................................... 196

Clearing and Resetting the CMOS ......................................................................................... 197

11 HP PC Hardware Diagnostics ...................................................................................... 199

Why run HP PC Hardware Diagnostics – UEFI ......................................................................... 199

How to access and run HP PC Hardware Diagnostics - UEFI ...................................................... 199

Downloading HP PC Hardware Diagnostics to a USB device ..................................................... 200

12 Backup and Recovery ................................................................................................. 201

Restoring and recovering in Windows 7 ................................................................................. 201

System Restore ...................................................................................................... 201

System Recovery ................................................................................................... 202

System Recovery when Windows is responding ......................................... 202

System Recovery when Windows is not responding .................................... 203

System recovery using recovery media ...................................................... 203

Creating recovery media .......................................................... 204

Using recovery media .............................................................. 205

Backup and recovery in Windows 8 ....................................................................................... 206

Backing up your information ................................................................................... 206

Performing a system recovery ................................................................................. 207

Using the Windows recovery tools ........................................................... 207

Using f11 recovery tools ......................................................................... 208

Using Windows 8 operating system media (purchased separately) ............... 208

Appendix A Battery Replacement .................................................................................... 210

Appendix B Removing and Replacing a Removable 3.5-inch SATA Hard Drive ................. 213

Appendix C Unlocking the Smart Cover Lock .................................................................... 218

Smart Cover FailSafe Key ..................................................................................................... 218

Using the Smart Cover FailSafe Key to Remove the Smart Cover Lock ......................................... 219

Appendix D Power Cord Set Requirements ....................................................................... 221

General Requirements .......................................................................................................... 221

Japanese Power Cord Requirements ....................................................................................... 221

Country-Specific Requirements ............................................................................................... 222

Appendix E Specifications ................................................................................................ 223

MT Specifications ................................................................................................................. 223

SFF Specifications ................................................................................................................ 225

Index ............................................................................................................................... 226

1 Product Features

Standard Configuration Features

Features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only).

Figure 1-1 Microtower Configuration

Figure 1-2 Small Form Factor Configuration

Standard Configuration Features

NOTE: The Small Form Factor computer can also be used in a tower orientation. For more

information, see

Using the Small Form Factor Computer in a Tower Orientation on page 139 in this

guide.

Microtower (MT) Front Panel Components

Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays.

Table 1-1 Front Panel Components

1 5.25-inch Optical Drives 5 3.5-inch Media Card Reader (optional)

2 Hard Drive Activity Light 6 Dual-State Power Button

3 Microphone/Headphone Connector 7 Power On Light

4 USB (Universal Serial Bus) 2.0 Ports 8 Headphone Connector

NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if

you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the connector at any time by double-clicking the Realtek HD Audio Manager icon in the Windows taskbar.

NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with the

computer and it is displaying a diagnostic code. Refer to

Audible Codes on page 191 to interpret the code.

Interpreting POST Diagnostic Front Panel LEDs and

2 Chapter 1 Product Features

Small Form Factor (SFF) Front Panel Components

Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays.

Figure 1-3 Front Panel Components

Table 1-2 Front Panel Components

1 5.25-inch Optical Drive 5 Microphone/Headphone Connector

2 Dual-State Power Button 6 3.5-inch Media Card Reader (optional)

3 Power On Light 7 Hard Drive Activity Light

4 USB (Universal Serial Bus) Ports 8 Headphone Connector

NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if

NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with the

computer and it is displaying a diagnostic code. Refer to

Audible Codes on page 191 to interpret the code.

Interpreting POST Diagnostic Front Panel LEDs and

Small Form Factor (SFF) Front Panel Components

Microtower (MT) Rear Panel Components

Figure 1-4 Rear Panel Components

Table 1-3 Rear Panel Components

1 Power Cord Connector 6 Line-Out Connector for powered audio

devices (green)

NOTE: USB 3.0 ports are blue; USB 2.0 ports are black.

An optional second serial port and an optional parallel port are available from HP.

When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use the connector for a line-in device or a microphone. You can reconfigure the connector at any time by double-clicking the Realtek HD Audio Manager icon in the Windows taskbar.

The monitor connectors on the system board are inactive when a graphics card is installed in the computer.

If a graphics card is installed into one of the motherboard slots, the connectors on the graphics card and the system board may be used at the same time. Some settings may need to be changed in Computer Setup to use both connectors.

Line-In Audio Connector (blue) 7 PS/2 Keyboard Connector (purple)

PS/2 Mouse Connector (green) 8 VGA Monitor Connector

Serial Connector 9 DisplayPort Monitor Connector

RJ-45 Network Connector 10 USB 3.0 ports (blue)

USB 2.0 ports (black)

4 Chapter 1 Product Features

Small Form Factor (SFF) Rear Panel Components

Figure 1-5 Rear Panel Components

1 RJ-45 Network Connector 7 DisplayPort Monitor Connector

4 Power Cord Connector 10

6 USB 3.0 ports (blue)

NOTE: USB 3.0 ports are blue; USB 2.0 ports are black.

An optional second serial port and an optional parallel port are available from HP.

The monitor connectors on the system board are inactive when a graphics card is installed in the computer.

Serial Connector 8 VGA Monitor Connector

PS/2 Mouse Connector (green) 9 PS/2 Keyboard Connector (purple)

Line-Out Connector for powered audio devices (green)

USB 2.0 ports (black) 11 Line-In Audio Connector (blue)

Small Form Factor (SFF) Rear Panel Components

Serial Number Location

Each computer has a unique serial number and a product ID number that are located on the top cover of the computer. Keep these numbers available for use when contacting customer service for assistance.

Figure 1-6 Microtower Serial Number and Product ID Location

Figure 1-7 Small Form Factor Serial Number and Product ID Location

6 Chapter 1 Product Features

2 Activating and Customizing the

Software

NOTE: This chapter provides information for both Windows 7 and Windows 8.

Activating and customizing the software in Windows 7

If your computer was not shipped with a Windows® operating system, some portions of this documentation do not apply. Additional information is available in online help after you activate the operating system.

CAUTION: Do not add optional hardware or third-party devices to the computer until the operating

system is successfully activated. Doing so may cause errors and prevent the operating system from installing properly.

NOTE: Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor to

permit the required airflow.

Activating the Windows operating system

The first time you turn on the computer, the operating system is set up and activated automatically. This process takes about 5 to 10 minutes. Carefully read and follow the instructions on the screen to complete the activation.

We recommend that you register your computer with HP during operating system setup so you can receive important software updates, facilitate support questions, and sign up for special offers.

CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE

PROCESS IS COMPLETE. Turning off the computer during the activation process may damage the software that runs the computer or prevent its proper installation.

NOTE: If the computer shipped with more than one operating system language on the hard drive, the

activation process could take up to 60 minutes.

Activating and customizing the software in Windows 7

Downloading Windows 7 updates

Microsoft may release updates to the operating system. To help keep the computer running optimally, HP recommends checking for the latest updates during the initial installation and periodically throughout the life of the computer.

1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions

on the screen.

2. After an Internet connection has been established, click the Start > All Programs > Windows

Update.

3. Run Windows Update monthly thereafter.

Installing or upgrading device drivers

When installing optional hardware devices after the operating system installation is complete, you must also install the drivers for each of the devices.

In Windows 7, if prompted for the i386 directory, replace the path specification with C:\i386, or use the Browse button in the dialog box to locate the i386 folder. This action points the operating system to the appropriate drivers.

Obtain the latest support software, including support software for the operating system, from

http://www.hp.com/support. Select your country and language, select Download drivers and

software (and firmware), enter the model number of the computer, and press Enter.

Customizing the monitor display

If you wish, you can select or change the monitor refresh rates, screen resolution, color settings, font sizes, and power management settings.

For more information, refer to the online documentation provided with the graphics controller utility or the documentation that came with your monitor.

Right-click on the Windows desktop, then click Personalize to change display settings.

Activating and customizing the software in Windows 8

Additional information is available in online help after you activate the operating system.

NOTE: Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor to

permit the required airflow.

Activating the Windows Operating System

8 Chapter 2 Activating and Customizing the Software

We recommend that you register your computer with HP during operating system set up so you can receive important software updates, facilitate support questions, and sign up for special offers. You can also register your computer with HP using the Register with HP app on the Start screen.

CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE

PROCESS IS COMPLETE. Turning off the computer during the activation process may damage the software that runs the computer or prevent its proper installation.

Downloading Windows 8 updates

Run Windows Update as soon as possible after you set up your computer.

1. Point to the upper-right or lower-right corner of the Start screen to display the charms.

2. Click Settings > Change PC Settings > Windows Update.

3. Run Windows Update monthly thereafter.

Customizing the monitor display

You can customize display settings for Windows 8 separately for the Start screen and the Desktop.

To customize the Start screen:

1. Point to the upper-right or lower-right corner of the Start screen to display the charms.

2. Click Settings > Change PC Settings.

3. Click Personalize to change the display settings.

To customize the Desktop:

1. Click the Desktop app on the Start screen.

2. Right-click on the desktop, and then click Personalize to change display settings.

Activating and customizing the software in Windows 8

3 Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Use Computer Setup (F10) Utility to do the following:

Change factory default settings.

●

Set the system date and time.

●

Set, view, change, or verify the system configuration, including settings for processor, graphics,

●

memory, audio, storage, communications, and input devices.

Modify the boot order of bootable devices such as hard drives, optical drives, or USB flash media

●

devices.

Enable Quick Boot, which is faster than Full Boot but does not run all of the diagnostic tests run

●

during a Full Boot. You can set the system to:

always Quick Boot (default);

❑

periodically Full Boot (from every 1 to 30 days); or

❑

always Full Boot.

❑

Select Post Messages Enabled or Disabled to change the display status of Power-On Self-Test

●

(POST) messages. Post Messages Disabled suppresses most POST messages, such as memory count, product name, and other non-error text messages. If a POST error occurs, the error is displayed regardless of the mode selected. To manually switch to Post Messages Enabled during POST, press any key (except F1 through F12).

Establish an Ownership Tag, the text of which is displayed each time the system is turned on or

●

restarted.

Enter the Asset Tag or property identification number assigned by the company to this computer.

●

Enable the power-on password prompt during system restarts (warm boots) as well as during

●

power-on.

Establish a setup password that controls access to the Computer Setup (F10) Utility and the settings

●

described in this section.

Secure integrated I/O functionality, including the serial, USB, or parallel ports, audio, or

●

embedded NIC, so that they cannot be used until they are unsecured.

10 Chapter 3 Computer Setup (F10) Utility

Enable or disable removable media boot ability.

●

Solve system configuration errors detected but not automatically fixed during the Power-On Self-

●

Test (POST).

Replicate the system setup by saving system configuration information on a USB device and

●

restoring it on one or more computers.

Execute self-tests on a specified ATA hard drive (when supported by drive).

●

Enable or disable DriveLock security (when supported by drive).

●

Using Computer Setup (F10) Utilities

Computer Setup can be accessed only by turning the computer on or restarting the system. To access the Computer Setup Utilities menu, complete the following steps:

1. Turn on or restart the computer.

2. Repeatedly press F10 when the monitor light turns green to access the utility.

You can also press Esc to a menu that allows you to access different options available at startup, including the Computer Setup utility.

NOTE: If you do not press F10 at the appropriate time, you must restart the computer and again

repeatedly press F10 when the monitor light turns green to access the utility.

3. A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security,

Power, and Advanced.

4. Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and down)

keys to select the option you want, then press Enter. To return to the Computer Setup Utilities menu, press Esc.

5. To apply and save changes, select File > Save Changes and Exit.

If you have made changes that you do not want applied, select Ignore Changes and

●

Exit.

To reset to factory settings or previously saved default settings (some models), select Apply

●

Defaults and Exit. This option will restore the original factory system defaults.

NOTE: Not all settings shown in the following sections are available for all models

CAUTION: Do NOT turn the computer power OFF while the BIOS is saving the Computer Setup

(F10) changes because the CMOS could become corrupted. It is safe to turn off the computer only after exiting the F10 Setup screen.

Table 3-1 Computer Setup (F10) Utility

Heading Table

File

Storage

Computer Setup—File on page 12

Computer Setup—Storage on page 13

Computer Setup (F10) Utilities

Table 3-1 Computer Setup (F10) Utility (continued)

Security Computer Setup—Security on page 15

Power

Advanced

Computer Setup—File

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-2 Computer Setup—File

Option Description

System Information Lists:

●

Computer Setup—Power on page 20

Computer Setup—Advanced on page 21

Product name

SKU number

Processor type/speed/stepping

Cache size (L1/L2/L3) (dual core processors have this listed twice)

Installed memory size/speed, number of channels (single or dual) (if applicable)

Integrated MAC address for embedded, enabled NIC (if applicable)

System BIOS (includes family name and version)

●

Chassis serial number

●

Asset tracking number

●

ME firmware version

●

ME Management mode

●

About Displays copyright notice.

Set Time and Date Allows you to set system time and date.

Flash System ROM Allows you to update the system ROM with a BIOS image file located on removable media.

Replicated Setup Save to Removable Media

Saves system configuration to a formatted USB flash media device.

Restore from Removable Media

Restores system configuration from a USB flash media device.

Default Setup Save Current Settings as Default

Saves the current system configuration settings as the default.

Restore Factory Settings as Default

Restores the factory system configuration settings as the default.

12 Chapter 3 Computer Setup (F10) Utility

Table 3-2 Computer Setup—File (continued)

Apply Defaults and Exit

Ignore Changes and Exit

Save Changes and Exit

Applies the currently selected default settings and clears any established passwords.

Exits Computer Setup without applying or saving any changes.

Saves changes to system configuration or default settings and exits Computer Setup.

Computer Setup—Storage

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-3 Computer Setup—Storage

Option Description

Device Configuration

Lists all installed BIOS-controlled storage devices.

When a device is selected, detailed information and options are displayed. The following options may be presented:

Hard Disk: Size, model, firmware version, serial number, connector color.

●

CD-ROM: Model, firmware version, serial number, connector color (not included for USB CD-

●

ROM).

SMART (ATA disks only)

●

Diskette: Model and firmware version.

●

NOTE: Displays for USB diskette drives.

Computer Setup (F10) Utilities

Table 3-3 Computer Setup—Storage (continued)

Storage Options SATA Emulation

Allows you to choose how the SATA controller and devices are accessed by the operating system. There are two supported options: IDE and AHCI (default).

CAUTION: SATA emulation changes may prevent access to existing hard drive data and

degrade or corrupt established volumes.

IDE - This is the most backwards-compatible setting of the three options. Operating systems usually do not require additional driver support in IDE mode.

AHCI (default option) - Allows operating systems with AHCI device drivers loaded to take advantage of more advanced features of the SATA controller.

NOTE: The AHCI device driver must be installed prior to attempting to boot from a AHCI volume.

If you attempt to boot from a AHCI volume without the required device driver installed, the system will crash (blue screen).

Removable Media Boot

Enables/disables ability to boot the system from removable media. Default is enabled.

Boot Order Allows you to:

EFI Boot Sources: Specify the order in which EFI boot sources (such as a internal hard drive,

●

USB hard drive, USB optical drive, or internal optical drive) are checked for a bootable operating system image. Each device on the list may be individually excluded from or included for consideration as a bootable operating system source.

EFI boot sources always have precedence over legacy boot sources.

Legacy Boot Sources: Specify the order in which legacy boot sources (such as a network

●

interface card, internal hard drive, USB optical drive, or internal optical drive) are checked for a bootable operating system image. Each device on the list may be individually excluded from or included for consideration as a bootable operating system source.

Specify the order of attached hard drives. The first hard drive in the order will have priority in the boot sequence and will be recognized as drive C (if any devices are attached).

NOTE: To drag a device to a preferred place, press Enter. To remove the device from

consideration as a bootable device, press F5.

You can use F5 to disable individual boot items, as well as disable EFI boot and/or legacy boot.

NOTE: MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating system

has started.

Shortcut to Temporarily Override Boot Order

To boot one time from a device other than the default device specified in Boot Order, restart the computer and press Esc (to access the boot menu) and then F9 (Boot Order), or only F9 (skipping the boot menu) when the monitor light turns green. After POST is completed, a list of bootable devices is displayed. Use the arrow keys to select the preferred bootable device and press Enter. The computer then boots from the selected non-default device for this one time.

14 Chapter 3 Computer Setup (F10) Utility

Computer Setup—Security

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-4 Computer Setup—Security

Option Description

Setup Password Allows you to set and enable a setup (administrator) password.

NOTE: If the setup password is set, it is required to change Computer Setup options, flash the

ROM, and make changes to certain plug and play settings under Windows.

Power-On Password

Password Options

(This selection appears only if a power-on password or setup password is set.)

Allows you to set and enable a power-on password. The power-on password prompt appears after a power cycle or reboot. If the user does not enter the correct power-on password, the unit will not boot.

Allows you to enable/disable:

Lock Legacy Resources (determines whether or not Windows Device Manager is allowed to

●

change resource settings for serial and parallel ports).

Stringent security (enabling the stringent password disables the ability to reset the password by

●

moving the jumper on the system board). Default is disabled.

CAUTION: If you enable the stringent security feature and you forget the setup password or

the power-on password, the computer is inaccessible and can no longer be used.

If you lose or forget the password, the system board must be replaced. This scenario is not covered under warranty.

To prevent the computer from becoming permanently unusable, record your configured setup password or power-on password in a safe place away from your computer. Without these passwords, the computer cannot be unlocked.

Setup Browse Mode (appears if a setup password is set) (allows viewing, but not changing,

●

the F10 Setup Options without entering setup password). Default is enabled.

Password prompt on F9 & F12 (requires setup password to use these boot functions). Default is

●

enabled.

Network Server Mode. Default is disabled.

●

Smart Cover Allows you to:

Lock/unlock the Cover Lock.

●

Set the Cover Removal Sensor to Disable/Notify User/Setup Password.

●

NOTE: Notify User alerts the user that the sensor has detected that the cover has been removed.

Setup Password requires that the setup password be entered to boot the computer if the sensor detects that the cover has been removed.

Computer Setup (F10) Utilities

Table 3-4 Computer Setup—Security (continued)

Device Security Allows you to set Device Available/Device Hidden (default is Device Available) for:

Embedded security device

●

System audio

●

USB controller (varies by model)

●

Network controller

●

NOTE: You must disable AMT before trying to hide the network controller.

Serial port

●

Parallel port

●

SATA ports (varies by model)

●

USB Security Allows you to set Enabled/Disabled (default is Enabled) for:

Front USB Ports

●

Rear USB Ports

●

Accessory USB Ports

●

Slot Security Allows you to disable any PCI or PCI Express slot. Default is enabled.

Network Boot Enables/disables the computer’s ability to boot from an operating system installed on a network

server. (Feature available on NIC models only; the network controller must be either a PCI expansion card or embedded on the system board.) Default is enabled.

System IDs Allows you to set:

Asset tag (18-byte identifier), a property identification number assigned by the company to the

●

computer.

Ownership tag (80-byte identifier) displayed during POST.

●

Universal Unique Identifier (UUID) number. The UUID can only be updated if the current

●

chassis serial number is invalid. (These ID numbers are normally set in the factory and are used to uniquely identify the system.)

Keyboard locale setting for System ID entry.

●

16 Chapter 3 Computer Setup (F10) Utility

Table 3-4 Computer Setup—Security (continued)

Master Boot Record Security

Enables/disables Master Boot Record (MBR) security.

The MBR contains information needed to successfully boot from a disk and to access the data stored on the disk. Master Boot Record Security may prevent unintentional or malicious changes to the MBR, such as those caused by some viruses or by the incorrect use of certain disk utilities. It also allows you to recover the "last known good" MBR, should changes to the MBR be detected when the system is restarted.

When MBR Security is enabled, the BIOS prevents any changes being made to the MBR of the current bootable disk while in MS-DOS or Windows Safe Mode.

NOTE: Most operating systems control access to the MBR of the current bootable disk; the BIOS

cannot prevent changes that may occur while the operating system is running.

Restores the backup Master Boot Record to the current bootable disk. Default is disabled.

Only appears if all of the following conditions are true:

MBR security is enabled

●

A backup copy of the MBR has been previously saved

●

The current bootable disk is the same disk from which the backup copy was saved

●

CAUTION: Restoring a previously saved MBR after a disk utility or operating system has modified

the MBR, may cause the data on the disk to become inaccessible. Only restore a previously saved MBR if you are confident that the current bootable disk's MBR has been corrupted or infected with a virus.

Computer Setup (F10) Utilities

Table 3-4 Computer Setup—Security (continued)

System Security

(these options are hardware dependent)

Data Execution Prevention (enable/disable) - Helps prevent operating system security breaches. Default is enabled.

SVM CPU Virtualization (enable/disable). Controls the virtualization features of the processor. Changing this setting requires turning the computer off and then back on. Default is disabled.

Virtualization Technology (VTx) (enable/disable) - Controls the virtualization features of the processor. Changing this setting requires turning the computer off and then back on. Default is disabled.

Virtualization Technology Directed I/O (VTd) (enable/disable) - Controls virtualization DMA remapping features of the chipset. Changing this setting requires turning the computer off and then back on. Default is disabled.

Trusted Execution Technology (enable/disable) - Controls the underlying processor and chipset features needed to support a virtual appliance. Changing this setting requires turning the computer off and then back on. Default is disabled. To enable this feature you must enable the following features:

Embedded Security Device Support

●

Virtualization Technology

●

Virtualization Technology Directed I/O

●

Embedded Security Device (enable/disable) - Permits activation and deactivation of the Embedded Security Device.

NOTE: To configure the Embedded Security Device, a Setup password must be set.

Reset to Factory Settings (Do not reset/Reset) - Resetting to factory defaults will erase all

●

security keys and leave the device in a disabled state. Changing this setting requires that you restart the computer. Default is Do not reset.

CAUTION: The embedded security device is a critical component of many security schemes.

Erasing the security keys will prevent access to data protected by the Embedded Security Device. Choosing Reset to Factory Settings may result in significant data loss.

Measure boot variables/devices to PCR1 - Typically, the computer measures the boot path and

●

saves collected metrics to PCR5 (a register in the Embedded Security Device). Bitlocker tracks changes to any of these metrics, and forces the user to re-authenticate if it detects any changes. Enabling this feature lets you set Bitlocker to ignore detected changes to boot path metrics, thereby avoiding re-authentication issues associated with USB keys inserted in a port. Default is enabled.

18 Chapter 3 Computer Setup (F10) Utility

Table 3-4 Computer Setup—Security (continued)

System Security

(continued)

DriveLock Security Allows you to assign or modify a master or user password for hard drives. When this feature is

OS management of Embedded Security Device (enable/disable) - This option allows the user to limit OS control of the Embedded Security Device. Default is enabled. This option is automatically disabled if Trusted Execution Technology is enabled.

Reset of Embedded Security Device through OS (enable/disable) - This option allows the user

●

to limit the operating system ability to request a Reset to Factory Settings of the Embedded Security Device. Default is disabled.

NOTE: To enable this option, a Setup password must be set.

No PPI provisioning (Windows 8 only) - This option lets you set Windows 8 to bypass the PPI

●

(Physical Presence Interface) requirement and directly enable and take ownership of the TPM on first boot. You cannot change this setting after TPM is owned/initialized, unless the TPM is reset. Default is disabled for non-Windows 8 systems, and enabled for Windows 8.

Allow PPI policy to be changed by OS. Enabling this option allows the operating system to

●

execute TPM operations without Physical Presence Interface. Default is disabled.

NOTE: To enable this option, a Setup password must be set.

enabled, the user is prompted to provide one of the DriveLock passwords during POST. If neither is successfully entered, the hard drive will remain inaccessible until one of the passwords is successfully provided during a subsequent cold-boot sequence.

NOTE: This selection will only appear when at least one drive that supports the DriveLock feature

is attached to the system.

Secure Boot Configuration

This is a feature of Windows 8.

Legacy Support—Enable/Disable. Allows you to turn off all legacy support on the computer,

●

including booting to DOS, running legacy graphics cards, booting to legacy devices, and so on. If set to disable, legacy boot options in Storage > Boot Order are not displayed. Default is enabled.

Secure Boot—Enable/Disable. Allows you to make sure an operating system is legitimate

●

before booting to it, making Windows resistant to malicious modification from preboot to full OS booting, preventing firmware attacks. UEFI and Windows Secure Boot only allow code signed by pre-approved digital certificates to run during the firmware and OS boot process. Default is disabled, except for Windows 8 systems which have this setting enabled. Secure Boot enabled also sets Legacy Support to disabled.

Key Management—This option lets you manage the custom key settings.

●

Clear Secure Boot Keys—Don't Clear/Clear. Allows you to delete any previously loaded

◦

custom boot keys. Default is Don't Clear.

Key Ownership—HP Keys/Custom Keys. Selecting Custom Mode allows you to modify

◦

the contents of the secure boot signature databases and the platform key (PK) that verifies kernels during system start up, allowing you to use alternative operating systems.

Computer Setup (F10) Utilities

Table 3-4 Computer Setup—Security (continued)

Fast Boot—Enable/Disable. Fast boot disables the ability to interrupt boot, such as pressing f

●

keys to access items before the operating system loads. Default is disabled.

NOTE: If Windows 8 detects a serious error, it will interrupt the boot process automatically

and display advanced boot options.

From Windows 8, you can press Shift and select Restart to access the screen that lets you boot to a device or troubleshoot your computer.

Computer Setup—Power

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-5 Computer Setup—Power

Option Description

Selecting HP Keys causes the computer boot using the preloaded HP-specific boot keys. Default is HP Keys.

OS Power Management

Idle Power Savings—Extended/Normal. Allows certain operating systems to decrease the

●

processors power consumption when the processor is idle. Default is extended.

Runtime Power Management— Enable/Disable. Allows certain operating systems to reduce

●

processor voltage and frequency when the current software load does not require the full capabilities of the processor. Default is enabled.

Unique Sleep State Blink Rates—Enable/Disable. This feature is designed to provide a visual

●

indication of what sleep state the system is in. Each sleep state has a unique blink pattern. Default is disabled.

NOTE: For Windows 8 systems with Fast Boot support, a normal shutdown goes to the S4

state, not the S5 state.

S0 (On) = Solid green LED.

◦

S3 (Stand By)= 3 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds

◦

(green LED) — repeated cycles of 3 blinks and a pause.

S4 (Hibernation)= 4 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds

◦

(green LED) — repeated cycles of 4 blinks and a pause.

S5 (Soft Off) = LED is off.

◦

20 Chapter 3 Computer Setup (F10) Utility

Table 3-5 Computer Setup—Power (continued)

Hardware Power Management

Thermal Fan idle mode—This bar graph controls the minimum permitted fan speed.

SATA Power Management – Enables or disables SATA bus and/or device power management. Default is enabled.

S5 Maximum Power Savings – Turns off power to all nonessential hardware when system is off to meet EUP Lot 6 requirement of less than 0.5 Watt power usage. Default is disabled.

PCI Express x16 Slot 1 – Sets Active State Power Management (ASPM) of the bus. ASPM lets you set lower power modes that activate when the bus is not being used. Options are Disabled, LOs, L1, LOs and L1. Default is ASPM Disabled.

PCI Express x1 Slot 1 – Sets Active State Power Management (ASPM) of the bus. ASPM lets you set lower power modes that activate when the bus is not being used. Options are Disabled, LOs, L1, LOs and L1. Default is ASPM Disabled.

Network Controller – Sets ASPM of the bus. ASPM lets you set lower power modes that activate when the bus is not being used. Options are Disabled, LOs, L1, LOs and L1. Default is ASPM Disabled.

USB 3.0 Controller – Sets ASPM of the bus. ASPM lets you set lower power modes that activate when the bus is not being used. Options are Disabled, LOs, L1, LOs and L1. Default is ASPM Disabled.

NOTE: This setting only changes the minimum fan speed. The fans are still automatically

controlled.

Computer Setup—Advanced

NOTE: Support for specific Computer Setup options may vary depending on the hardware

configuration.

Table 3-6 Computer Setup—Advanced (for advanced users)

Option Heading

Power-On Options Allows you to set:

POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days).

●

QuickBoot (default) = Do not clear memory or perform a memory test.

◦

FullBoot = Memory test (count) on cold boot. Clears memory on all boots.

◦

Computer Setup (F10) Utilities

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)

Clear Memory = No memory count on cold boot. Clears memory on all boots.

◦

FullBoot Every x Days = Memory count on 1st cold boot on or after the xth day. No more

◦

memory counts until 1st cold boot on or after x days. Clears memory on all boots.

POST messages (enable/disable). Enabling this feature will cause the system to display POST

●

error messages, which are error messages displayed on the monitor during the Power On Self Test if the BIOS encounters some kind of problem while starting the PC. A POST error message will only display on screen if the computer is capable of booting this far. If the POST detects an error before this point, a beep code is generated instead. Default is disabled.

Press the ESC key for Startup Menu (Enable/Disable). This feature controls the display of the

●

text “Press the ESC key for Startup Menu” during POST. This text does not display on Windows 8 systems with Fast Boot support. Other text also will not display (for example, Ownership Tag). Default is enabled.

Option ROM Prompt (enable/disable). Enabling this feature will cause the system to display a

●

message before loading option ROMs. Default is enabled.

After Power Loss (off/on/previous state). Default is Power off. Setting this option to:

●

Power off—causes the computer to remain powered off when power is restored.

◦

Power on—causes the computer to power on automatically as soon as power is restored.

◦

Previous state—causes the computer to power on automatically as soon as power is

◦

restored, if it was on when power was lost.

NOTE: If you turn off power to the computer using the switch on a power strip, you will not be

able to use the suspend/sleep feature or the Remote Management features.

POST Delay (in seconds). Enabling this feature will add a user-specified delay to the POST

●

process. This delay is sometimes needed for hard disks on some PCI cards that spin up very slowly, so slowly that they are not ready to boot by the time POST is finished. The POST delay also gives you more time to select F10 to enter Computer (F10) Setup. Default is None.

Remote Wakeup Boot Source (remote server/local hard drive). Default is Local hard drive.

●

Factory Recovery Boot Support (Enable/Disable). Provides the ability for the BIOS to redirect

●

the boot to the recovery partition on the user hard drive, if present. Some versions of the recovery software honor the F11 key press even when this feature is disabled by the BIOS. Default is disabled.

Bypass F1 Prompt on Configuration Changes (Enable/Disable). Allows you to set the computer

●

not to confirm when changes were made. Default is disabled.

BIOS Power-On Allows you to set the computer to turn on automatically at a time you specify.

Onboard Devices Allows you to set resources for or disable Legacy devices.

Select the Legacy device's IRQ, DMA, and I/O Range. The settings may not take effect for all operating systems. To hide a device from the operating system, see Security > Device Security.

Bus Options Allows you to enable or disable:

PCI SERR# Generation. Default is enabled.

●

PCI VGA Palette Snooping, which sets the VGA palette snooping bit in PCI configuration

●

space; only needed when more than one graphics controller is installed. Default is disabled.

22 Chapter 3 Computer Setup (F10) Utility

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)

Device Options Allows you to set:

Printer mode (Bi-Directional, EPP + ECP, Output Only). ECP = Enhanced Capabilities Port, EPP

●

= Enhanced Parallel Port. Default is EPP+ECP.

Num Lock State at Power-On (off/on). Default is off.

●

Integrated Video (enable/disable). Use this option to disable the integrated video controller

●

when another video controller is present in the system. Default is enabled.

Integrated Graphics (Auto/Disable/Force) Use this option to manage integrated (UMA)

●

graphics memory allocation. The value you choose is allocated permanently to graphics and is unavailable to the operating system. For example, if you set this value to 512M on a system with 2 GB of RAM, the system always allocates 512 MB for graphics and the other 1.5 GB for use by the BIOS and operating system. Default is Auto which sets memory allocation to 512 MB.

If you select Force, the UMA Frame Buffer Size option displays, which lets you set the UMA memory size allocation between 32 MB and 1 GB.

Internal Speaker (does not affect external speakers). Default is enabled.

●

NIC PXE Option ROM Download (PXE, iSCSI, disabled). The BIOS contains an embedded

●

NIC option ROM to allow the unit to boot through the network to a PXE server. This is typically used to download a corporate image to a hard drive. The NIC option ROM takes up memory space below 1MB commonly referred to as DOS Compatibility Hole (DCH) space. This space is limited. This F10 option will allow users to disable the downloading of this embedded NIC option ROM thus giving more DCH space for additional PCI cards which may need option ROM space. The default will be to have the NIC option-ROM-enabled. Default is PXE.

Multi-Processor (enable/disable). Use this option to disable multi-processor support under the

●

OS. Default is enabled.

Hyper threading (enable/disable). Use this option to disable processor hyper-threading.

●

Turbo Mode (enable/disable). Allows you to enable and disable the Intel Turbo Mode feature,

●

which allows one core of the system to run at a higher than standard frequency and power if other cores are idle. Default is enabled.

Computer Setup (F10) Utilities

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)

VGA Configuration Displayed only if there is an add-in video card in the system. Allows you to specify which VGA

controller will be the “boot” or primary VGA controller.

AMT Configuration Allows you to set:

AMT (enable/disable). Allows you to enable or disable functions of the embedded

●

Management Engine (ME) such as Active Management Technology (AMT). If set to disable, the Management Engine is set to a temporarily disabled state and will not provide functions beyond necessary system configuration. Default is enabled.

Unconfigure AMT/ME (enable/disable). Allows you to unconfigure any provisioned

●

management settings for AMT. The AMT settings are restored to factory defaults. This feature should be used with caution as AMT will not be able to provide any set AMT management functions once unconfigured. Default is disabled.

Hide Unconfigure ME Confirmation Prompt (enable/disable). Allows you to set the system to

●

not display the confirmation to unconfigure ME.

Watchdog Timer (enable/disable). Allows you to set amount of time for a operating system

●

and BIOS watchdog alert to be sent if the timers are not deactivated. BIOS watchdog is deactivated by BIOS and would indicate that a halt occurred during execution if the alert is sent to the management console. An operating system alert is deactivated by the operating system image and would indicate that a hang occurred during its initialization. Default is enabled.

Recovering the Configuration Settings

This method of recovery requires that you first perform the Save to Removable Media command with the Computer Setup (F10) Utility before Restore is needed. (See

on page 12 in the Computer Setup—File table.)

NOTE: It is recommended that you save any modified computer configuration settings to a USB flash

media device and save the device for possible future use.

To restore the configuration, insert the USB flash media device with the saved configuration and perform the Restore from Removable Media command with the Computer Setup (F10) Utility.

Computer Setup—File on page 12 in the Computer Setup—File table.)

(See

Computer Setup—File

24 Chapter 3 Computer Setup (F10) Utility

4 Illustrated parts catalog

Microtower (MT) chassis spare parts

Computer major components

Item Description Spare part number

(1) Front bezel

For use in all countries and regions except China 689377-001

For use in China 689378-001

Microtower (MT) chassis spare parts

Item Description Spare part number

5.25-inch bezel blank (optical drive; not illustrated) 570838-001

3.5-inch bezel blank (not illustrated) 583653-001

(2) Access panel 646825-001

(3) Power supply

320W, 90% efficient 613764-001

320W, standard 613765-001

(4) System board (includes replacement thermal material)

For use in models without Windows 8 657239-001

For use in models with Windows 8 Standard 657239-501

For use in models with Windows 8 Professional 657239-601

For use in models with NetClone (available only in China) 710095-001

Memory modules (PC3-12800, 1600-MHz; not illustrated)

8-GB 689375-001

4-GB 671613-001

2-GB 671612-001

Processors (include replacement thermal material; not illustrated)

Intel Core i7 processor

3770, 3.4 GHz (turbo up to 3.9 GHz), 8-MB L3 cache, 77W 688164-001

2600, 3.4 GHz (turbo up to 3.8 GHz), 8-MB L3 cache, 95W 638632-001

Intel Core i5 processors

3570, 3.4 GHz, 6-MB L3 cache 688162-001

3470, 3.2 GHz, 6-MB L3 cache 687943-001

2400, 3.1 GHz, 6-MB L3 cache 638630-001

Intel Core i3 processors

3240, 3.4 GHz, 3-MB L3 cache 688951-001

3225, 3.3 GHz, 3-MB L3 cache 689578-001

3220, 3.3 GHz, 3-MB L3 cache 688950-001

2130, 3.4 GHz, 3-MB L3 cache 665120-001

2120, 3.3 GHz, 3-MB L3 cache 638629-001

Intel Pentium processors

G2120, 3.1 GHz, 3-MB L3 cache 703282-001

G870, 3.1 GHz, 3-MB L3 cache 691936-001

26 Chapter 4 Illustrated parts catalog

Item Description Spare part number

G860, 3.0 GHz, 3-MB L3 cache 691936-001

G850, 2.9 GHz, 3-MB L3 cache 655973-001

G645, 2.9 GHz, 3-MB L3 cache 704228-001

G640, 2.8 GHz, 3-MB L3 cache 691935-001

G630, 2.7 GHz, 3-MB L3 cache 665122-001

Intel Celeron processors

G555, 2.7 GHz, 2-MB L3 cache 704227-001

G550, 2.6 GHz, 2-MB L3 cache 691934-001

G540, 2.5 GHz, 2-MB L3 cache 665119-001

G530T, 2.0 GHz, 2-MB L3 cache 665118-001

G465, 1.9 GHz, 1.5-MB L3 cache 706883-001

G460, 1.8 GHz, 1-MB L3 cache 682410-001

Microtower (MT) chassis spare parts

Cables

Item Description Spare part number

(1) Front I/O assembly 646827-001

(2) SATA optical drive power cable 646834-001

(3) SATA hard drive power cable 646833-001

(4) Power switch/LED assembly 646828-001

(5) SATA cable, 18 inch, 1 straight end, 1 angled end (labeled; not illustrated) 646830-001

(6) SATA cable, 17.7 inch, 2 straight ends 639959-001

DMS-59 to dual VGA cable 463023-001

Adapter, DisplayPort to VGA 632484-001

Adapter, DisplayPort to DVI 662723-001

Adapter, DVI to VGA 657401-001

Adapter, DisplayPort to HDMI 617450-001

DisplayPort cable 487562-001

SATA power extension cable 633756-001

28 Chapter 4 Illustrated parts catalog

Misc parts

Item Description Spare part number

(1) Heat sink (includes replacement thermal material) 645326-001

(2) Fan with guard 585884-001

(3) Hood sensor 638816-001

(4) Speaker 645330-001

(5) Solenoid lock 641498-001

(6) Rear chassis fan 636922-001

(7) Printer port, PCI card (not illustrated) 638817-001

Fan duct assembly 646824-001

Serial port, PCI card (not illustrated) 638815-001

2.5-in drive adapter (not illustrated) 586721-001

Hard drive conversion bracket 397117-001

Grommet, hard drive isolation, blue (not illustrated) 450712-001

Card reader, 22-in-1 (not illustrated) 636166-001

USB powered speakers (not illustrated) 636917-001

Mouse (not illustrated)

Mouse, PS2, optical, jack black (non-ECO) 609250-001

Microtower (MT) chassis spare parts

Item Description Spare part number

USB, optical, jack black 537749-001

Washable 619580-001

Wireless 674317-001

Transceiver for use with wireless mouse and keyboard 674319-001

eSATA port assembly, PCI card (not illustrated) 645558-001

Clamp lock, includes universal cable (plate not included; not illustrated) 508987-001

Antenna for use with 538048-001 (not illustrated) 583345-001

HP Business Digital Headset (not illustrated) 642738-001

External USB Webcam (not illustrated) 609252-001

Keyboards (not illustrated)

Drives

PS/2 (standard)

PS/2 (Windows 8)

USB, basic (standard)

USB, basic (Windows 8)

USB, silver/black (Windows 8) 701429-xx1

USB, wireless (standard)

USB, wireless (Windows 8)

Washable (standard)

Washable (Windows 8)

Smart card (standard)

Smart card (Windows 8)

Screw Kit - misc screws 330458-001

Screw Kit - tamper resistant screws 393956-001

537745-xx1

701423-xx1

537746-xx1

701424-xx1

674314-xx1

701426-xx1

613125-xx1

700510-xx1

631411-xx4

701427-xx1

Description Spare part number

Hard drive

1-TB, 7200-rpm 636930-001

500-GB, 10000-rpm 683923-001

500-GB, 7200-rpm 636929-001

320-GB, 7200-rpm, 2.5-inch 634824-001

30 Chapter 4 Illustrated parts catalog

Description Spare part number

250-GB, 10000-rpm 683922-001

250-GB, 7200-rpm 636927-001

256-GB Solid-state Drive (SSD), self-encrypting (SED), SATA 6.0 680020-001

160-GB Solid-state Drive (SSD), SATA 3.0 646809-001

128-GB Solid-state Drive (SSD), SATA 2.0 665961-001

120-GB Solid-state Drive (SSD), SATA 2.0 661841-001

Optical drive

Blu-ray BD-Writer XL Drive 682219-001

Blu-ray BD-RW SuperMulti DL Drive 656792-001

16X SATA DVD±RW drive 660408-001

16X SATA DVD-ROM drive 581599-001

Grommet, hard drive isolation, blue 450712-001

Misc boards

Description Spare part number

GeForce GT630 PCIe x16 graphics card, 2 GB (not for use with Windows 8) 684591-001

GeForce GT630 PCIe x16 graphics card, 2 GB (for use with Windows 8) 702084-001

nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB 680653-001

nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB (not for use with Windows 8) 632486-001

nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB (for use with Windows 8) 700578-001

nVidia GF505 PCIe x16 graphics card, 512 MB (for use only in China) 702648-001

AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (not for Windows 8) 682411-001

AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (for Windows 8; use only in China) 702646-001

AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (for Windows 8; not for China) 702647-001

AMD Radeon HD6350 PCIe x16 graphics card, 512 MB (not for use with Windows 8) 637995-001

AMD Radeon HD6350 PCIe x16 graphics card, 512 MB (for use with Windows 8) 697246-001

HP FireWire / IEEE 1394a PCIe x1 Card 637591-001

Intel PRO/1000CT2 NIC, includes bracket 635523-001

HP WLAN 802.11 g/n 1x2 PCIe NIC 538048-001

Microtower (MT) chassis spare parts

Sequential part number listing

Spare part number

330458-001 Screw Kit

336445-001 Feet

393956-001 Screw Kit - tamper resistant screws

397117-001 Hard drive conversion bracket

450712-001 Grommet, hard drive isolation, blue

463023-001 DMS-59 to dual VGA cable

487562-001 DisplayPort cable

508987-001 Clamp lock, includes universal cable (plate not included)

537745-xx1 PS/2 basic keyboard, for use in models without Windows 8

537746-xx1 USB basic keyboard, for use in models without Windows 8

537749-001 Mouse, USB, optical, jack black

538048-001 HP WLAN 802.11b/g/n card

570580-001 Mouse, USB, laser (non-ECO)

570838-001 Bezel blank, optical drive, 5.25-inch

Description

581599-001 16X SATA DVD-ROM drive

583345-001 Antenna for use with 538048-001

583653-001 Bezel blank, 3.5-inch

585884-001 Chassis fan with guard

586721-001 2.5-in drive adapter

609250-001 Mouse, PS2, optical, jack black (non-ECO)

609252-001 External USB webcam

613125-xx1 Washable keyboard, for use in models without Windows 8

613764-001 320W, 90% efficient

613765-001 320W, standard

617450-001 Adapter, DisplayPort to HDMI

619580-001 Mouse, washable

631411-xx4 Smart card keyboard, for use in models without Windows 8

632484-001 Adapter, DisplayPort to VGA

632486-001 nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB (not for use with Windows 8)

633756-001 SATA power extension cable

32 Chapter 4 Illustrated parts catalog

Spare part number

634824-001 320-GB, 7200-rpm hard drive, 2.5 inch, SED

635523-001 Intel PRO/1000CT2 NIC, includes bracket

636166-001 Card reader, 22-in-1

636917-001 USB powered speakers

636922-001 Chassis fan

636927-001 250-GB, 7200-rpm hard drive

636929-001 500-GB, 7200-rpm hard drive

636930-001 1-TB, 7200-rpm hard drive

637213-001 AMD FirePro 2270 PCIe x16 graphics card, 512 MB

637591-001 HP FireWire / IEEE 1394a PCIe x1 card

637995-001 AMD Radeon HD6350 PCIe x16 graphics card, 512 MB (not for Windows 8)

638629-001 Intel Core i3 2120 processor (3.3-GHz, 3-MB L3 cache)

638630-001 Intel Core i5 2400 processor (3.1-GHz, 6-MB L3 cache)

638632-001 Intel Core i7 2600 processor (3.4 GHz (turbo up to 3.8 GHz), 8-MB L3 cache, 95W)

Description

638815-001 Serial port PCI card

638816-001 Hood sensor

638817-001 Printer port, PCI card

639959-001 SATA cable, 17.7 inch, 2 straight ends

641498-001 Solenoid lock

642738-001 HP Business Digital Headset

645326-001 Heat sink (includes replacement thermal material)

645330-001 Speaker

645558-001 eSATA port assembly, PCI card

646809-001 160-GB Solid-state drive, SATA 3.0

646824-001 Fan duct assembly

646825-001 Access panel

646827-001 Front I/O assembly

646828-001 Power switch/LED with holder

646830-001 SATA cable, 18 inch, 1 straight end, 1 angled end

646833-001 Hard drive power cable

646834-001 Optical drive power cable

655973-001 Intel Pentium G850 processor (2.9-GHz, 3-MB L3 cache)

Microtower (MT) chassis spare parts

Spare part number

656792-001 Blu-ray BD-RW DL drive

657239-001 System board for use in models without Windows 8 (includes replacement thermal material)

657239-501 System board for use in models with Windows 8 Standard (includes replacement thermal material)

657239-601 System board for use in models with Windows 8 Professional (includes replacement thermal material)

657401-001 Adapter, DVI to VGA

660408-001 DVD±RW drive

661841-001 120-GB Solid-state drive, SATA 2.0

662723-001 Adapter, DisplayPort to DVI

665118-001 Intel Celeron G530T processor (2.0-GHz, 2-MB L3 cache)

665119-001 Intel Celeron G540 processor (2.5-GHz, 2-MB L3 cache)

665120-001 Intel Core i3 2130 processor (3.4-GHz, 3-MB L3 cache)

665122-001 Intel Pentium G630 processor (2.7-GHz, 3-MB L3 cache)

665123-001 Intel Pentium G860 processor (3.0-GHz, 3-MB L3 cache)

665961-001 128-GB Solid-state drive, SATA 2.0

Description

671612-001 Memory module, 2-GB, PC3 12800, CL11)

671613-001 Memory module, 4-GB, PC3 10600, 1333-MH

674314-xx1 Keyboard, wireless, for use in models without Windows 8

674317-001 Mouse, wireless

674319-001 Transceiver for use with wireless mouse and keyboard

680020-001 256-GB Solid-state drive, self-encrypting (SED), SATA 6.0

680653-001 nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB

682219-001 Blu-ray BD-Writer XL Drive

682410-001 Intel Celeron G460 processor (1.8-GHz, 1-MB L3 cache)

682411-001 AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (not for use with Windows 8)

683922-001 Hard drive, 250-GB, 10000-rpm

683923-001 Hard drive, 500-GB, 10000-rpm

684591-001 nVidia GeForce GT630 PCIe x16 graphics card, 2 GB (not for use with Windows 8)

687943-001 Intel Core i5 3470 procoessor (3.2-GHz, 6-MB L3 cache)

688162-001 Intel Core i5 3570 processor (3.4-GHz, 6-MB L3 cache)

688164-001 Intel Core i7 3770 processor (3.4-GHz, 8-MB L3 cache)

688950-001 Intel Core i3 3220 processor (3.3-GHz, 3-MB L3 cache, 65-W)

688951-001 Intel Core i3 3240 processor (3.4-GHz, 3-MB L3 cache)

34 Chapter 4 Illustrated parts catalog

Spare part number

689375-001 Memory module, 8-GB, PC3 12800, CL11

689377-001 Front bezel for use in all countries and regions except China

689378-001 Front bezel for use in China

689578-001 Intel Core i3 3225 processor (3.4-GHz, 3-MB L3 cache, 55-W)

691934-001 Intel Celeron G550 processor (2.6-GHz, 2-MB L3 cache)

691935-001 Intel Pentium G640 processor (2.8-GHz, 3-MB L3 cache)

691936-001 Intel Pentium G870 processor (3.1-GHz, 3-MB L3 cache)

696442-001 500-GB hard drive, 7200-rpm, 2.5-inch, SED

696622-001 180-GB Solid-state drive, SATA 6.0

697246-001 AMD Radeon HD6350 PCIe x16 graphics card, 512 MB (use with Windows 8)

700510-xx1 Keyboard, washable, for use in models with Windows 8

700578-001 nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB (for use with Windows 8)

701424-xx1 Keyboard, USB, black, for use in models with Windows 8

701426-xx1 Keyboard, wireless, for use in models with Windows 8

Description

701427-xx1 Keyboard, smart card, for use in models with Windows 8

701423-xx1 Keyboard, PS/2, for use in models with Windows 8

701429-xx1 Keyboard, USB, silver/black, for use in models with Windows 8

702084-001 nVidia GeForce GT630 PCIe x16 graphics card, 2 GB (for use with Windows 8)

702646-001 AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (for Windows 8; use only in China)

702647-001 AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (for Windows 8; not for China)

702648-001 nVidia GF505 PCIe x16 graphics card, 512 MB (for use only in China)

703282-001 Intel Pentium G2120 processor (3.1-GHz, 3-MB L3 cache)

704227-001 Intel Celeron G555 processor (2.7-GHz, 2-MB L3 cache)

704228-001 Intel Pentium G645 processor (2.9-GHz, 3-MB L3 cache)

706883-001 Intel Celeron G465 processor (1.9 GHz, 1.5-MB L3 cache)

710095-001 System board for use in models with NetClone (for use only in China)

Microtower (MT) chassis spare parts

Small Form Factor (SFF) chassis spare parts

Computer major components

Item Description Spare part number

(1) Front bezel 687950-001

Bezel blank (optical drive; not illustrated) 570838-001

Bezel blank (diskette drive; not illustrated) 583653-001

(2) Access panel 646815-001

(3) Power supply

240W, 90% efficient 613762-001

240W, standard 613763-001

(4) System board (includes replacement thermal material)

For use in models without Windows 8 657239-001

For use in models with Windows 8 Standard 657239-501

For use in models with Windows 8 Professional 657239-601

36 Chapter 4 Illustrated parts catalog

Item Description Spare part number

For use in models with NetClone (available only in China) 710095-001

Memory modules (PC3-12800, 1600-MHz; not illustrated)

8-GB 689375-001

4-GB 671613-001

2-GB 671612-001

Processors (include replacement thermal material; not illustrated)

Intel Core i7 processor

3770, 3.4 GHz (turbo up to 3.9-GHz), 8-MB L3 cache, 77W 688164-001

2600, 3.4 GHz (turbo up to 3.8-GHz), 8-MB L3 cache, 95W 638632-001

Intel Core i5 processors

3570, 3.4 GHz, 6-MB L3 cache 688162-001

3470, 3.2 GHz, 6-MB L3 cache 687943-001

2400, 3.1 GHz, 6-MB L3 cache 638630-001

Intel Core i3 processors

3240, 3.4 GHz, 3-MB L3 cache 688951-001

3225, 3.3 GHz, 3-MB L3 cache 689578-001

3220, 3.3 GHz, 3-MB L3 cache 688950-001

2130, 3.4 GHz, 3-MB L3 cache 665120-001

2120, 3.3 GHz, 3-MB L3 cache 638629-001

Intel Pentium processors

G2120, 3.1 GHz, 3-MB L3 cache 703282-001

G870, 3.1 GHz, 3-MB L3 cache 691936-001

G860, 3.0 GHz, 3-MB L3 cache 691936-001

G850, 2.9 GHz, 3-MB L3 cache 655973-001

G645, 2.9 GHz, 3-MB L3 cache 704228-001

G640, 2.8 GHz, 3-MB L3 cache 691935-001

G630, 2.7 GHz, 3-MB L3 cache 665122-001

Intel Celeron processors

G555, 2.7 GHz, 2-MB L3 cache 704227-001

G550, 2.6 GHz, 2-MB L3 cache 691934-001

G540, 2.5 GHz, 2-MB L3 cache 665119-001

G530T, 2.0 GHz, 2-MB L3 cache 665118-001

Small Form Factor (SFF) chassis spare parts

Cables

Item Description Spare part number

G465, 1.9 GHz, 1,5-MB L3 cache 706883-001

G460, 1.8 GHz, 1-MB L3 cache 682410-001

Item Description Spare part number

(1) Front I/O and power switch assembly 636926-001

(2) SATA cable, 19.5 inch, 2 straight ends 638813-001

(3) SATA drive power cable 636923-001

SATA cable, 25.2 inch, 1 straight end, 1 angled end (not illustrated) 638814-001

DMS-59 to dual VGA cable 463023-001

Adapter, DisplayPort to VGA 632484-001

Adapter, DisplayPort to DVI 662723-001

Adapter, DVI to VGA 657401-001

38 Chapter 4 Illustrated parts catalog

Item Description Spare part number

Adapter, DisplayPort to HDMI 617450-001

DisplayPort cable 487562-001

SATA power extension cable 633756-001

Misc parts

Item Description Spare part number

(1) Chassis fan 645327-001

(2) Fan duct (not illustrated) 636921-001

(3) Heat sink (includes replacement thermal material) 645326-001

Small Form Factor (SFF) chassis spare parts

Item Description Spare part number

(4) Speaker 636925-001

(5) Solenoid lock 641471-001

(6) Printer port, PCI card 638817-001

(7) Hood sensor 638816-001

Rubber feet 583654-001

Chassis stand 587451-001

Serial port, PCI card (not illustrated) 638815-001

2.5-in drive adapter (not illustrated) 586721-001

Hard drive conversion bracket 397117-001

Grommet, hard drive isolation, blue (not illustrated) 450712-001

Card reader, 22-in-1 (not illustrated) 636166-001

USB powered speakers (not illustrated) 636917-001

Mouse (not illustrated)

USB, optical, jack black 537749-001

Washable 619580-001

Wireless 674317-001

Transceiver for use with wireless mouse and keyboard 674319-001

Mouse, USB, laser (non-ECO) 570580-001

Mouse, PS2, optical, jack black (non-ECO) 609250-001

eSATA port assembly, PCI card (not illustrated) 645558-001

Clamp lock, includes universal cable (plate not included; not illustrated) 508987-001

Antenna for use with 538048-001 (not illustrated) 583345-001

HP Business Digital Headset (not illustrated) 642738-001

External USB webcam (not illustrated) 609252-001

Keyboard (not illustrated)

PS/2 (standard)

PS/2 (Windows 8)

USB, basic (standard)

USB, basic (Windows 8)

537745-xx1

701423-xx1

537746-xx1

701424-xx1

USB, silver/black (Windows 8) 701429-xx1

USB, wireless (standard)

USB, wireless (Windows 8)

40 Chapter 4 Illustrated parts catalog

674314-xx1

701426-xx1

Item Description Spare part number

Drives

Washable (standard)

Washable (Windows 8)

Smart card (standard)

Smart card (Windows 8)

Screw Kit - misc screws 330458-001

Screw Kit - tamper resistant screws 393956-001

Description Spare part number

Hard drive

1-TB, 7200-rpm 636930-001

500-GB, 10000-rpm 683923-001

500-GB, 7200-rpm, 2.5-inch, SED 696442-001

500-GB, 7200-rpm 636929-001

613125-xx1

700510-xx1

631411-xx4

701427-xx1

320-GB, 7200-rpm, 2.5-inch 634824-001

250-GB, 10000-rpm 683922-001

250-GB, 7200-rpm 636927-001

256-GB Solid-state Drive (SSD), self-encrypting (SED), SATA 6.0 680020-001

180-GB Solid-state Drive (SSD), SATA 6.0 696622-001

160-GB Solid-state Drive (SSD), SATA 3.0 646809-001

128-GB Solid-state Drive (SSD), SATA 2.0 665961-001

120-GB Solid-state Drive (SSD), SATA 2.0 661841-001

Optical drive

Blu-ray BD-Writer XL Drive 682219-001

Blu-ray BD-RW SuperMulti DL Drive 656792-001

16X SATA DVD±RW drive 660408-001

16X SATA DVD-ROM drive 581599-001

Grommet, hard drive isolation, blue 450712-001

Small Form Factor (SFF) chassis spare parts

Misc boards

Description Spare part number

nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB 680653-001

nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB (not for use with Windows 8) 632486-001

nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB (for use with Windows 8) 700578-001

nVidia GF505 PCIe x16 graphics card, 512 MB (for use only in China) 702648-001

AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (not for use with Windows 8) 682411-001

AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (for Windows 8; use only in China) 702646-001

AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (for Windows 8; not for China) 702647-001

AMD Radeon HD6350 PCIe x16 graphics card, 512 MB (not for use with Windows 8) 637995-001

AMD Radeon HD6350 PCIe x16 graphics card, 512 MB (for use with Windows 8) 697246-001

HP FireWire / IEEE 1394a PCIe x1 Card 637591-001

Intel PRO/1000CT2 NIC, includes bracket 635523-001

HP WLAN 802.11 b/g/n minicard 538048-001

Sequential part number listing

Spare part number

330458-001 Screw Kit

393956-001 Screw Kit - tamper resistant screws

397117-001 Hard drive conversion bracket

450712-001 Grommet, hard drive isolation, blue

463023-001 DMS-59 to dual VGA cable

487562-001 DisplayPort cable

508987-001 Clamp lock, includes universal cable (plate not included)

537745-xx1 PS/2 basic keyboard, for use in models without Windows 8

537746-xx1 USB basic keyboard, for use in models without Windows 8

537749-001 Mouse, USB, optical, jack black

538048-001 HP WLAN 802.11b/g/n card

570580-001 Mouse, USB, laser (non-ECO)

Description

570838-001 Bezel blank, optical drive, 5.25-inch

581599-001 DVD-ROM drive

42 Chapter 4 Illustrated parts catalog

Spare part number

583345-001 Antenna for use with 538048-001

583653-001 Bezel blank, 3.5-inch

583654-001 Rubber foot

586721-001 Drive adapter, 2.5-inch

587451-001 Chassis stand

609250-001 Mouse, PS2, optical, jack black (non-ECO)

609252-001 External USB webcam

613125-xx1 Washable keyboard, for use in models without Windows 8

613762-001 320W, 90% efficient

613763-001 320W, standard

617450-001 Adapter, DisplayPort to HDMI

619580-001 Mouse, washable

631411-xx4 Smart card keyboard, for use in models without Windows 8

632484-001 Adapter, DisplayPort to VGA

Description

632486-001 nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB (not for use with Windows 8)

633756-001 SATA power extension cable

634824-001 320-GB, 7200-rpm hard drive, 2.5 inch, SED

635523-001 Intel PRO/1000CT2 NIC, includes bracket

636166-001 Card reader, 22-in-1

636917-001 USB powered speakers

636921-001 Fan duct

636922-001 Fan

636923-001 SATA power cable

636925-001 Speaker

636926-001 Front I/O cable and power switch assembly

636927-001 250-GB, 7200-rpm hard drive

636929-001 500-GB, 7200-rpm hard drive

636930-001 1-TB, 7200-rpm hard drive

637213-001 AMD FirePro 2270 PCIe x16 graphics card, 512 MB

637591-001 HP FireWire / IEEE 1394a PCIe x1 card

637995-001 AMD Radeon HD6350 PCIe x16 graphics card, 512 MB (not for use with Windows 8)

638629-001 Intel Core i3 2120 processor (3.3-GHz, 3-MB L3 cache)

Small Form Factor (SFF) chassis spare parts

Spare part number

638630-001 Intel Core i5 2400 processor (3.1-GHz, 6-MB L3 cache)

638632-001 Intel Core i7 2600 processor (3.4 GHz [turbo up to 3.8 GHz]), 8-MB L3 cache, 95W)

638813-001 SATA cable, 19.5 inch, 2 straight ends

638814-001 SATA cable, 25.2 inch, 1 straight end, 1 angled end

638815-001 Serial port PCI card

638816-001 Hood sensor

638817-001 Printer port, PCI card

641471-001 Solenoid lock

642738-001 HP Business Digital Headset

645326-001 Heat sink

645327-001 Chassis fan

645558-001 eSATA port assembly, PCI card

646809-001 160-GB Solid-state drive, SATA3.0

646815-001 Access panel

Description

655973-001 Intel Pentium G850 processor (2.9-GHz, 3-MB L3 cache)

656792-001 Blu-ray BD-RW SuperMulti DL Drive

657239-001 System board for use in models without Windows 8 (includes replacement thermal material)

657239-501 System board for use in models with Windows 8 Standard (includes replacement thermal material)

657239-601 System board for use in models with Windows 8 Professional (includes replacement thermal material)

657401-001 Adapter, DVI to VGA

660408-001 16X SATA DVD±RW drive

661841-001 120-GB Solid-state drive, SATA 2.0

662723-001 Adapter, DisplayPort to DVI

665118-001 Intel Celeron G530T processor (2.0-GHz, 2-MB L3 cache)

665119-001 Intel Celeron G540 processor (2.5-GHz, 2-MB L3 cache)

665120-001 Intel Core i3 2130 processor (3.4-GHz, 3-MB L3 cache)

665122-001 Intel Pentium G630 processor (2.7-GHz, 3-MB L3 cache)

665123-001 Intel Pentium G860 processor (3.0-GHz, 3-MB L3 cache)

665961-001 128-GB Solid-state drive, SATA 2.0

671612-001 Memory module, 2-GB, PC3 12800, CL11)

671613-001 Memory module, 4-GB, PC3 10600, 1333-MH

674314-xx1 Keyboard, wireless, for use in models without Windows 8

44 Chapter 4 Illustrated parts catalog

Spare part number

674317-001 Mouse, wireless

674319-001 Transceiver for use with wireless mouse and keyboard

680020-001 256-GB Solid-state drive, self-encrypting (SED), SATA 6.0

680653-001 nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB

682219-001 Blu-ray BD-Writer XL Drive

682411-001 AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (not for use with Windows 8)

683922-001 Hard drive, 250-GB, 10000-rpm

683923-001 Hard drive, 500-GB, 10000-rpm

687943-001 Intel Core i5 3470 processor (3.3-GHz, 6-MB L3 cache)

687950-001 Front bezel

688162-001 Intel Core i5 3570 processor (3.4-GHz, 6-MB L3 cache)

688164-001 Intel Core i7 3770 processor (3.4 GHz (turbo up to 3.9 GHz), 8-MB L3 cache, 77W)

688950-001 Intel Core i3 3220 processor (3.3-GHz, 3-MB L3 cache)

688951-001 Intel Core i3 3240 processor (3.4-GHz, 3-MB L3 cache)

Description

689375-001 Memory module, 8-GB, PC3 12800, CL11

689578-001 Intel Core i3 3225 processor (3.4-GHz, 3-MB L3 cache)

691934-001 Intel Celeron G550 processor (2.6-GHz, 2-MB L3 cache)

691935-001 Intel Pentium G640 processor (2.8-GHz, 3-MB L3 cache)

691936-001 Intel Pentium G870 processor (3.1-GHz, 3-MB L3 cache)

696422-001 500-GB hard drive, 7200-rpm, 2.5-inch, SED

696622-001 180-GB Solid-state drive, SATA 2.0

697246-001 AMD Radeon HD6350 PCIe x16 graphics card, 512 MB (for use with Windows 8)

700510-xx1 Keyboard, washable, for use in models with Windows 8

700578-001 nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB (for use with Windows 8)

701424-xx1 Keyboard, USB, black, for use in models with Windows 8

701426-xx1 Keyboard, wireless, for use in models with Windows 8

701427-xx1 Keyboard, smart card, for use in models with Windows 8

701423-xx1 Keyboard, PS/2, for use in models with Windows 8

701429-xx1 Keyboard, USB, silver/black, for use in models with Windows 8

702646-001 AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (for Windows 8; use only in China)

702647-001 AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (for Windows 8; not for China)

702648-001 nVidia GF505 PCIe x16 graphics card, 512 MB (for use only in China)

Small Form Factor (SFF) chassis spare parts

Spare part number

703282-001 Intel Pentium G2120 processor (3.1-GHz, 3-MB L3 cache)

704227-001 Intel Celeron G555 processor (2.7-GHz, 2-MB L3 cache)

704228-001 Intel Pentium G645 processor (2.9-GHz, 3-MB L3 cache)

706883-001 Intel Celeron G465 processor, 1.9 GHz, 1.5-MB L3 cache

710095-001 System board for use in models with NetClone (for use only in China; includes replacement thermal material)

Description

46 Chapter 4 Illustrated parts catalog

5 Routine Care, SATA Drive

Guidelines, and Disassembly Preparation

This chapter provides general service information for the computer. Adherence to the procedures and precautions described in this chapter is essential for proper service.

CAUTION: When the computer is plugged into an AC power source, voltage is always applied to

the system board. You must disconnect the power cord from the power source before opening the computer to prevent system board or component damage.

Electrostatic Discharge Information

A sudden discharge of static electricity from your finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD) may not appear to be affected at all and can work perfectly throughout a normal cycle. The device may function normally for a while, but it has been degraded in the internal layers, reducing its life expectancy.

Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

Generating Static

The following table shows that:

Different activities generate different amounts of static electricity.

●

Static electricity increases as humidity decreases.

●

Relative Humidity

Event 55% 40% 10%

Electrostatic Discharge Information

Walking across carpet

7,500 V

15,000 V

35,000 V

Walking across vinyl floor

Motions of bench worker

Removing DIPs from plastic tube

Removing DIPs from vinyl tray

Removing DIPs from Styrofoam

Removing bubble pack from PCB

Packing PCBs in foam-lined box

These are then multi-packaged inside plastic tubes, trays, or Styrofoam.

3,000 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

NOTE: 700 volts can degrade a product.

Preventing Electrostatic Damage to Equipment

Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following packaging and grounding precautions are necessary to prevent damage to electric components and accessories.

5,000 V

800 V

700 V

4,000 V

5,000 V

20,000 V

11,000 V

12,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

21,000 V

To avoid hand contact, transport products in static-safe containers such as tubes, bags, or boxes.

●

Protect all electrostatic parts and assemblies with conductive or approved containers or

●

packaging.

Keep electrostatic sensitive parts in their containers until they arrive at static-free stations.

●

Place items on a grounded surface before removing them from their container.

●

Always be properly grounded when touching a sensitive component or assembly.

●

Avoid contact with pins, leads, or circuitry.

●

Place reusable electrostatic-sensitive parts from assemblies in protective packaging or conductive

●

foam.

Personal Grounding Methods and Equipment

Use the following equipment to prevent static electricity damage to equipment:

Wrist straps are flexible straps with a maximum of one-megohm ± 10% resistance in the ground

●

cords. To provide proper ground, a strap must be worn snug against bare skin. The ground cord must be connected and fit snugly into the banana plug connector on the grounding mat or workstation.

Heel straps/Toe straps/Boot straps can be used at standing workstations and are

●

compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use

48 Chapter 5 Routine Care, SATA Drive Guidelines, and Disassembly Preparation

them on both feet with a maximum of one-megohm ± 10% resistance between the operator and ground.

Static Shielding Protection Levels

Method Voltage

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Grounding the Work Area

To prevent static damage at the work area, use the following precautions:

Cover the work surface with approved static-dissipative material. Provide a wrist strap connected

●

to the work surface and properly grounded tools and equipment.

Use static-dissipative mats, foot straps, or air ionizers to give added protection.

●

Handle electrostatic sensitive components, parts, and assemblies by the case or PCB laminate.

●

Handle them only at static-free work areas.

Turn off power and input signals before inserting and removing connectors or test equipment.

●

Use fixtures made of static-safe materials when fixtures must directly contact dissipative surfaces.

●

Keep work area free of nonconductive materials such as ordinary plastic assembly aids and

●

Styrofoam.

1,500

7,500

15,000

Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive.

●

Recommended Materials and Equipment

Materials and equipment that are recommended for use in preventing static electricity include:

Antistatic tape

●

Antistatic smocks, aprons, or sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Conductive foam

●

Conductive tabletop workstations with ground cord of one-megohm +/- 10% resistance

●

Static-dissipative table or floor mats with hard tie to ground

●

Field service kits

●

Static awareness labels

●

Wrist straps and footwear straps providing one-megohm +/- 10% resistance

●

Electrostatic Discharge Information

Material handling packages

●

Conductive plastic bags

●

Conductive plastic tubes

●

Conductive tote boxes

●

Opaque shielding bags

●

Transparent metallized shielding bags

●

Transparent shielding tubes

●

Operating Guidelines

To prevent overheating and to help prolong the life of the computer:

Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold.

●

Operate the computer on a sturdy, level surface. Leave a 10.2-cm (4-inch) clearance on all vented

●

sides of the computer and above the monitor to permit the required airflow.

Never restrict the airflow into the computer by blocking any vents or air intakes. Do not place the

●

keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also restricts airflow.

Occasionally clean the air vents on all vented sides of the computer. Lint, dust, and other foreign

●

matter can block the vents and limit the airflow. Be sure to unplug the computer before cleaning the air vents.

Never operate the computer with the cover or side panel removed.

●

Do not stack computers on top of each other or place computers so near each other that they are

●

subject to each other’s re-circulated or preheated air.

If the computer is to be operated within a separate enclosure, intake and exhaust ventilation must

●

be provided on the enclosure, and the same operating guidelines listed above will still apply.

Keep liquids away from the computer and keyboard.

●

Never cover the ventilation slots on the monitor with any type of material.

●

Install or enable power management functions of the operating system or other software, including

●

sleep states.

50 Chapter 5 Routine Care, SATA Drive Guidelines, and Disassembly Preparation

Routine Care

General Cleaning Safety Precautions

1. Never use solvents or flammable solutions to clean the computer.

2. Never immerse any parts in water or cleaning solutions; apply any liquids to a clean cloth and

then use the cloth on the component.

3. Always unplug the computer when cleaning with liquids or damp cloths.

4. Always unplug the computer before cleaning the keyboard, mouse, or air vents.

5. Disconnect the keyboard before cleaning it.

6. Wear safety glasses equipped with side shields when cleaning the keyboard.

Cleaning the Computer Case

Follow all safety precautions in General Cleaning Safety Precautions on page 51 before cleaning the computer.

To clean the computer case, follow the procedures described below:

To remove light stains or dirt, use plain water with a clean, lint-free cloth or swab.

●

For stronger stains, use a mild dishwashing liquid diluted with water. Rinse well by wiping it with

●

a cloth or swab dampened with clear water.

For stubborn stains, use isopropyl (rubbing) alcohol. No rinsing is needed as the alcohol will

●

evaporate quickly and not leave a residue.

After cleaning, always wipe the unit with a clean, lint-free cloth.

●

Occasionally clean the air vents on the computer. Lint and other foreign matter can block the vents

●

and limit the airflow.

Cleaning the Keyboard

Follow all safety precautions in General Cleaning Safety Precautions on page 51 before cleaning the keyboard.

To clean the tops of the keys or the keyboard body, follow the procedures described in

Computer Case on page 51.

When cleaning debris from under the keys, review all rules in

on page 51 before following these procedures:

Cleaning the

General Cleaning Safety Precautions

Routine Care

CAUTION: Use safety glasses equipped with side shields before attempting to clean debris from

under the keys.

Visible debris underneath or between the keys may be removed by vacuuming or shaking.

●

Canned, pressurized air may be used to clean debris from under the keys. Caution should be used

●

as too much air pressure can dislodge lubricants applied under the wide keys.

If you remove a key, use a specially designed key puller to prevent damage to the keys. This tool

●

is available through many electronic supply outlets.

CAUTION: Never remove a wide leveled key (like the space bar) from the keyboard. If these

keys are improperly removed or installed, the keyboard may not function properly.

Cleaning under a key may be done with a swab moistened with isopropyl alcohol and squeezed

●

out. Be careful not to wipe away lubricants necessary for proper key functions. Use tweezers to remove any fibers or dirt in confined areas. Allow the parts to air dry before reassembly.

Cleaning the Monitor

Wipe the monitor screen with a clean cloth moistened with water or with a towelette designed for

●

cleaning monitors. Do not use sprays or aerosols directly on the screen; the liquid may seep into the housing and damage a component. Never use solvents or flammable liquids on the monitor.

To clean the monitor body follow the procedures in

●

Cleaning the Mouse

Before cleaning the mouse, ensure that the power to the computer is turned off.

Clean the mouse ball by first removing the retaining plate and the ball from the housing. Pull out

●

any debris from the ball socket and wipe the ball with a clean, dry cloth before reassembly.

To clean the mouse body, follow the procedures in

●

Service Considerations

Listed below are some of the considerations that you should keep in mind during the disassembly and assembly of the computer.

Power Supply Fan

The power supply fan is a variable-speed fan based on the temperature in the power supply.

CAUTION: The cooling fan is always on when the computer is in the “On” mode. The cooling fan is

off when the computer is in “Standby,” “Suspend,” or “Off” modes.

Cleaning the Computer Case on page 51.

You must disconnect the power cord from the power source before opening the computer to prevent system board or component damage.

52 Chapter 5 Routine Care, SATA Drive Guidelines, and Disassembly Preparation

Tools and Software Requirements

To service the computer, you need the following:

Torx T-15 screwdriver (HP screwdriver with bits, PN 161946-001)

●

Torx T-15 screwdriver with small diameter shank (for certain front bezel removal)

●

Flat-bladed screwdriver (may sometimes be used in place of the Torx screwdriver)

●

Phillips #2 screwdriver

●

Diagnostics software

●

HP tamper-resistant T-15 wrench (Smart Cover FailSafe Key, PN 166527-001) or HP tamper-

●

resistant bits (Smart Cover FailSafe Key, PN 166527-002)

Screws

The screws used in the computer are not interchangeable. They may have standard or metric threads and may be of different lengths. If an incorrect screw is used during the reassembly process, it can damage the unit. HP strongly recommends that all screws removed during disassembly be kept with the part that was removed, then returned to their proper locations.

CAUTION: Metric screws have a black finish. U.S. screws have a silver finish and are used on hard

drives only.

CAUTION: As each subassembly is removed from the computer, it should be placed away from the

work area to prevent damage.

Cables and Connectors

Most cables used throughout the unit are flat, flexible cables. These cables must be handled with care to avoid damage. Apply only the tension required to seat or unseat the cables during insertion or removal from the connector. Handle cables by the connector whenever possible. In all cases, avoid bending or twisting the cables, and ensure that the cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced.

CAUTION: When servicing this computer, ensure that cables are placed in their proper location

during the reassembly process. Improper cable placement can damage the computer.

Hard Drives

Handle hard drives as delicate, precision components, avoiding all physical shock and vibration. This applies to failed drives as well as replacement spares.

If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective

●

packaging and label the package “Fragile: Handle With Care.”

Do not remove hard drives from the shipping package for storage. Keep hard drives in their

●

protective packaging until they are actually mounted in the CPU.

Avoid dropping drives from any height onto any surface.

●

Service Considerations

If you are inserting or removing a hard drive, turn off the computer. Do not remove a hard drive

●

while the computer is on or in standby mode.

Before handling a drive, ensure that you are discharged of static electricity. While handling a

●

drive, avoid touching the connector. For more information about preventing electrostatic damage, refer to

Do not use excessive force when inserting a drive.

●

Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic

●

Electrostatic Discharge Information on page 47

fields such as monitors or speakers.

Lithium Coin Cell Battery

The battery that comes with the computer provides power to the real-time clock and has a minimum lifetime of about three years.

See the appropriate removal and replacement chapter for the chassis you are working on in this guide for instructions on the replacement procedures.

WARNING! This computer contains a lithium battery. There is a risk of fire and chemical burn if the

battery is handled improperly. Do not disassemble, crush, puncture, short external contacts, dispose in water or fire, or expose it to temperatures higher than 140ºF (60ºC). Do not attempt to recharge the battery.

NOTE: Batteries, battery packs, and accumulators should not be disposed of together with the

general household waste. In order to forward them to recycling or proper disposal, please use the public collection system or return them to HP, their authorized partners, or their agents.

SATA Hard Drives

Serial ATA Hard Drive Characteristics

Number of pins/conductors in data cable 7/7

Number of pins in power cable 15

Maximum data cable length 39.37 in (100 cm)

Data interface voltage differential 400-700 mV

Drive voltages 3.3 V, 5 V, 12 V

Jumpers for configuring drive N/A

Data transfer rate 3.0 Gb/s

54 Chapter 5 Routine Care, SATA Drive Guidelines, and Disassembly Preparation

SATA Hard Drive Cables

SATA Data Cable

Always use an HP approved SATA 3.0 Gb/s cable as it is fully backwards compatible with the SATA

1.5 Gb/s drives.

Current HP desktop products ship with SATA 3.0 Gb/s hard drives.

SATA data cables are susceptible to damage if overflexed. Never crease a SATA data cable and never bend it tighter than a 30 mm (1.18 in) radius.

The SATA data cable is a thin, 7-pin cable designed to transmit data for only a single drive.

SMART ATA Drives

The Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP Personal Computers have built-in drive failure prediction that warns the user or network administrator of an impending failure or crash of the hard drive. The SMART drive tracks fault prediction and failure indication parameters such as reallocated sector count, spin retry count, and calibration retry count. If the drive determines that a failure is imminent, it generates a fault alert.

Cable Management

Always follow good cable management practices when working inside the computer.

Keep cables away from major heat sources like the heat sink.

●

Do not jam cables on top of expansion cards or memory modules. Printed circuit cards like these

●

are not designed to take excessive pressure on them.

Keep cables clear of sliding or moveable parts to prevent them from being cut or crimped when

●

the parts are moved.

When folding a flat ribbon cable, never fold to a sharp crease. Sharp creases may damage the

●

wires.

Some flat ribbon cables come prefolded. Never change the folds on these cables.

●

Do not bend any cable sharply. A sharp bend can break the internal wires.

●

Never bend a SATA data cable tighter than a 30 mm (1.18 in) radius.

●

Never crease a SATA data cable.

●

Do not rely on components like the drive cage, power supply, or computer cover to push cables

●

down into the chassis. Always position the cables to lay properly by themselves.

SATA Hard Drive Cables

6 Removal and Replacement

Procedures Microtower (MT) Chassis

Adherence to the procedures and precautions described in this chapter is essential for proper service. After completing all necessary removal and replacement procedures, run the Diagnostics utility to verify that all components operate properly.

NOTE: Not all features listed in this guide are available on all computers.

Preparation for Disassembly

See Routine Care, SATA Drive Guidelines, and Disassembly Preparation on page 47 for initial safety procedures.

1. Remove/disengage any security devices that prohibit opening the computer.

2. Close any open software applications.

3. Exit the operating system.

4. Remove any diskette, compact disc, or media card from the computer.

5. Turn off the computer and any peripheral devices that are connected to it.

CAUTION: Turn off the computer before disconnecting any cables.

Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. In some systems the cooling fan is on even when the computer is in the “Standby,” or “Suspend” modes. The power cord should always be disconnected before servicing a unit.

6. Disconnect the power cord from the electrical outlet and then from the computer.

7. Disconnect all peripheral device cables from the computer.

8. As applicable, lay the computer down on its side to achieve a safe working position.

NOTE: During disassembly, label each cable as you remove it, noting its position and routing.

Keep all screws with the units removed.

56 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis

CAUTION: The screws used in the computer are of different thread sizes and lengths; using the

wrong screw in an application may damage the unit.

Computer Access Panel

Description Spare part number

Access panel 646825-001

To access internal components, you must remove the access panel:

1. Prepare the computer for disassembly (

2. Loosen the two captive thumbscrews (1) that secure the access panel to the computer chassis.

3. Use the handle located between the thumbscrews to lift the access panel off the unit (2).

NOTE: You may want to lay the computer on its side to install internal parts. Be sure the side

with the access panel is facing up.

Figure 6-1 Removing the Computer Access Panel

Preparation for Disassembly on page 56)

Computer Access Panel

Front Bezel

Description Spare part number

Front bezel for use in all countries and regions except China 689377-001

Front bezel for use in China 689378-001

1. Prepare the computer for disassembly (Preparation for Disassembly on page 56)

2. Remove the access panel (

3. Lift up the three tabs on the side of the bezel (1), then rotate the bezel off the chassis (2).

Figure 6-2 Removing the Front Bezel

Computer Access Panel on page 57)

58 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis

Front Bezel Security

The front bezel can be locked in place by installing a security screw provided by HP. To install the security screw:

1. Remove/disengage any security devices that prohibit opening the computer.

2. Remove all removable media, such as compact discs or USB flash drives, from the computer.

3. Turn off the computer properly through the operating system, then turn off any external devices.

4. Disconnect the power cord from the power outlet and disconnect any external devices.

CAUTION: Regardless of the power-on state, voltage is always present on the system board as

long as the system is plugged into an active AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer.

5. Remove the access panel and front bezel.

6. Remove the security screw from the inside of the front bezel.

Figure 6-3 Retrieving the Front Bezel Security Screw

7. Replace the front bezel.

Front Bezel Security

8. Install the screw through the interior of the front of the chassis into the front bezel. The screw hole

is located toward the middle of the right edge of the chassis between the hard drive bay and speaker.

Figure 6-4 Installing the Front Bezel Security Screw

9. Replace the access panel.

10. Reconnect the power cord and turn on the computer.

11. Lock any security devices that were disengaged when the access panel was removed.

60 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis

Bezel Blanks

Description Spare part number

3.5-inch bezel blank 583653-001

5.25-inch bezel blank, optical drive 570838-001

On some models, there are bezel blanks covering the 3.5-inch and 5.25-inch drive bays that need to be removed before installing a drive. To remove a bezel blank:

1. Remove the access panel (

2. Remove the front bezel (

3. To remove a bezel blank, push the two retaining tabs that hold the bezel blank in place towards

the outer right edge of the bezel (1) and slide the bezel blank back and to the right to remove it (2).

Figure 6-5 Removing a Bezel Blank

Computer Access Panel on page 57)

Front Bezel on page 58)

Bezel Blanks

Memory

Description Spare part number

8-GB, PC3-12800 689375-001

4-GB, PC3-12800 671613-001

2-GB, PC3-12800 671612-001

The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory modules (DIMMs).

DIMMs

The memory sockets on the system board can be populated with up to four industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum memory support, you can populate the system board with up to 16-GB of memory configured in a highperforming dual channel mode.

DDR3-SDRAM DIMMs

CAUTION: This product DOES NOT support DDR3 Ultra Low Voltage (DDR3U) memory. The

processor is not compatible with DDR3U memory and if you plug DDR3U memory into the system board, it can cause the physical damage to the DIMM or invoke system malfunction.

For proper system operation, the DDR3-SDRAM DIMMs must be:

industry-standard 240-pin

●

unbuffered non-ECC PC3-12800 DDR3-1600 MHz-compliant

●

1.5 volt DDR3-SDRAM DIMMs

●

The DDR3-SDRAM DIMMs must also:

support CAS latency 11 DDR3 1600 MHz (11-11-11 timing)

●

contain the mandatory JEDEC SPD information

●

In addition, the computer supports:

512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies

●

single-sided and double-sided DIMMs

●

DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not

●

supported

NOTE: The system will not operate properly if you install unsupported DIMMs.

62 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis

Populating DIMM Sockets

There are four DIMM sockets on the system board, with two sockets per channel. The sockets are labeled DIMM1, DIMM2, DIMM3, and DIMM4. Sockets DIMM1 and DIMM2 operate in memory channel B. Sockets DIMM3 and DIMM4 operate in memory channel A.

The system will automatically operate in single channel mode, dual channel mode, or flex mode, depending on how the DIMMs are installed.

The system will operate in single channel mode if the DIMM sockets are populated in one channel

●

only.

The system will operate in a higher-performing dual channel mode if the total memory capacity of

●

the DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B. The technology and device width can vary between the channels. For example, if Channel A is populated with two 1-GB DIMMs and Channel B is populated with one 2-GB DIMM, the system will operate in dual channel mode.

The system will operate in flex mode if the total memory capacity of the DIMMs in Channel A is

●

not equal to the total memory capacity of the DIMMs in Channel B. In flex mode, the channel populated with the least amount of memory describes the total amount of memory assigned to dual channel and the remainder is assigned to single channel. For optimal speed, the channels should be balanced so that the largest amount of memory is spread between the two channels. If one channel will have more memory than the other, the larger amount should be assigned to Channel A. For example, if you are populating the sockets with one 2-GB DIMM, and three 1-GB DIMMs, Channel A should be populated with the 2-GB DIMM and one 1-GB DIMM, and Channel B should be populated with the other two 1-GB DIMMs. With this configuration, 4-GB will run as dual channel and 1-GB will run as single channel.

In any mode, the maximum operational speed is determined by the slowest DIMM in the system.

●

Installing DIMMs

CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power

to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board.

The memory module sockets have gold-plated metal contacts. When upgrading the memory, it is important to use memory modules with gold-plated metal contacts to prevent corrosion and/or oxidation resulting from having incompatible metals in contact with each other.

Static electricity can damage the electronic components of the computer or optional cards. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. For more information, refer to

When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the module.

1. Prepare the computer for disassembly (Preparation for Disassembly on page 56)

2. Remove the access panel (

Electrostatic Discharge Information on page 47.

Computer Access Panel on page 57)

Memory

3. Open both latches of the memory module socket (1), and insert the memory module into the

socket (2).

Figure 6-6 Installing a DIMM

NOTE: A memory module can be installed in only one way. Match the notch on the module with

the tab on the memory socket.

Populate the black DIMM sockets before the white DIMM sockets.

For maximum performance, populate the sockets so that the memory capacity is spread as equally as possible between Channel A and Channel B. Refer to for more information.

4. Push the module down into the socket, ensuring that the module is fully inserted and properly

seated. Make sure the latches are in the closed position (3).

5. Repeat steps 3 and 4 to install any additional modules.

6. Replace the computer access panel.

7. Reconnect the power cord and turn on the computer.

8. Lock any security devices that were disengaged when the access panel was removed.

The computer should automatically recognize the additional memory the next time you turn on the computer.

Populating DIMM Sockets on page 63

64 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis

Expansion Cards

Description Spare part number

nVidia GeForce GT630 PCIe x16 graphics card, 2 GB (not for use with Windows 8) 684591-001

nVidia GeForce GT630 PCIe x16 graphics card, 2 GB (for use with Windows 8) 702084-001