HP Compaq Presario SR5710F, Compaq Presario SR5712F, Compaq Presario SR5710Y, Compaq Presario SR5708F, Compaq Presario SR5718F Getting Started Guide

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HP Virtual Desktop Infrastructure with Citrix XenDesktop Getting Started Guide

Part Number TA853-96002 April 2009 (Third Edition)

© Copyright 2008, 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Xen, XenSource, XenEnterprise, XenServer, XenExpress, XenCenter, XenDesktop and logos are either registered trademarks or trademarks of XenSource, Inc. in the United States and/or other countries.

Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation. AMD is a trademark of Advanced Micro Devices, Inc. Intel is a trademark of Intel Corporation in the U.S. and other countries.

Intended audience

It is assumed that the person reading this document and performing the installation of this software environment has a good understanding of Windows Server® installation, network management, and Microsoft® Active Directory.

Introduction.................................................................................................................................. 4

Prerequisites ............................................................................................................................................. 4

Software download and license redemption for XenServer and XenDesktop...................................................... 5

Configuration............................................................................................................................... 6

Part 1—Software download........................................................................................................................ 6

Part 2—License redemption for HP integrated Citrix XenServer........................................................................ 6

Host name requirement ....................................................................................................................6

Part 3—License redemption for XenDesktop .................................................................................................. 7

Installing the virtual machine infrastructure .......................................................................................... 7

Installing XenCenter to your remote management client ........................................................................ 7

Installing the license file.................................................................................................................... 8

Creating a resource pool when using multiple XenServers............................................................................... 8

Installation media...................................................................................................................................... 8

Microsoft Windows infrastructure ................................................................................................................ 9

Active Directory configuration..................................................................................................................... 9

Installing the XenDesktop license ...............................................................................................................10

Installing Desktop Delivery Controller ......................................................................................................... 10

Installing Microsoft®.NET Framework 3.5 ..................................................................................................10

Technical support .................................................................................................................................... 11

HP contact information................................................................................................................... 11

Before you contact HP.................................................................................................................... 11

Contents 3

Introduction

Prerequisites

To complete your HP Virtual Desktop Infrastructure with Citrix XenDesktop installation you must have the following information:

• Case-sensitive server name for the license server

• HP integrated Citrix XenServer software available from this HP website

http://www.hp.com/go/XenDesktop-downloads).

(

• Choose from the following supported destination options for installing the HP integrated Citrix

XenServer:

o Hard drive o Secure Digital (SD) memory card o Flash media (USB flash drive)

For more information on device support, see the

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=Support

(

Manual&lang=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=18964&prodSeriesId=380

1993)

HP integrated Citrix XenServer Getting Started

• HP integrated Citrix XenServer license file for Advanced Edition and HP integrated Citrix XenServer

license file for Enterprise Edition (Redeemed using the entitlement certificate)

• Citrix XenDesktop license file (Redeemed using the entitlement certificate)

• ProLiant server capable of supporting Intel® Virtualization Technology or AMD®

At least one HP

Virtualization

• A management console running Microsoft® Windows® to run the XenCente

• d from the HP website

HP XenDesktop software purchased and downloade

http://www.hp.com/go/XenDesktop-downloads).

(

HP integrated Citrix XenServer ProLiant Virtual Console is a single-server management interface for XenServer.

Citrix XenCenter Management Console enables you to create resource pools, perform a XenMotion live migration, and optimize multi-server management if you have the proper license where HP ProLiant Virtu Console is optimized for single-server management only, which does not allow configuring of resource pools or performing live m Select Edition at a time.

igrations. XenCenter can manage only one HP integrated Citrix XenServer

r management GUI

Introduction 4

Software download and license redemption for XenServer and XenDesktop

To successfully obtain all of your software and associated licenses, follow the process outlined in this document.

If you purchased HP Virtual Desktop Infrastructure (VDI) with XenDesktop Standard Edition only one license key is required because the integrated Citrix XenServer HP Select Edition that comes with the Standard Editions is licensed.

HP Virtual Desktop Infrastructure with XenDesktop Advanced and Enterprise Edition licenses requires two license files:

• A license file for the HP integrated Citrix XenServer Enterprise Edition. This license is available

immediately upon registration of the entitlement certificate.

• A license file for the XenDesktop software components. Within one business day of receiving a

request to redeem a license, you receive an email that the license is available for download.

Introduction 5

Configuration

Part 1—Software download

HP VDI with Citrix XenDesktop:

• To download HP VDI with Citrix XenDesktop Standard, Advanced, or Enterprise, go to the HP

Virtualization website software bundle to download.

• To download feature packs that contain add-on features and provide additional enhancements, go

to the following

• For existing HP VDI with Citrix XenDesktop customers, feature packs are available through Software

Updates Manager (SUM)

HP integrated Citrix XenServer:

(http://www.hp.com/go/XenDesktop-downloads), and then select the

HP website (http://www.hp.com/go/XenDesktop-downloads).

(http://www.itrc.hp.com).

• To download HP integrated Citrix XenServer, go to the HP Virtualization website

http://www.hp.com/go/XenDesktop-downloads), and then select the software bundle to download.

(

• For information on how to install the software for HP integrated Citrix XenServer, see the HP

integrated Citrix XenServer Getting Started Guide

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=Support

(

Manual&lang=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=18964&prodSeriesId=380

1993).

Citrix support:

• For free downloads for hot fixes and patches, go to the Citrix website (http://support.citrix.com/).

Part 2—License redemption for HP integrated Citrix XenServer

The following information is required to redeem your license:

• Name and a valid email address for the license owner

• Server name (case sensitive) for the license server w

• The entitlement certificate included in this package

here the license keys are hosted

Host name requirement

To redeem the license file for the XenDesktop installation, provide the server name of your license server. The server name must be submitted with the prope If they do not match exactly, the installation fails.

r case so that the license key and server match exactly.

Configuration 6

Part

If you do not have a server installed to use as the license server, prior to starting the redemption process, you must define a server hostname to use when redeeming your license file at Service web the particular existing server names. The name of this server must follow standard Microsoft® server-naming conventions.

The most efficient way to obtain the proper server name from an already existing and running server is log in to that ser hostname in the proper case. Only the hostname is required to retrieve the key, not the fully qualified domain name.

To redeem the license keys for your software and to submit your case sensitive license server name, go to

HP License Key Delivery Service website (https://webware.hp.com/welcome.asp).

the

site (https://webware.hp.com/welcome.asp). Consult your network administrator t

server naming conventions as well as reserving the name to eliminate possible conflict with

ver, open a CMD prompt, and then enter the

hostname command, which returns the

o follow

3—License redemption for XenDesktop

After you receive an email that your license keys for your software. Go to the

https://webware.hp.com/welcome.asp).

( For questions about redeeming your license, go to the

https://webware.hp.com/welcome.asp), and then click Contact Lic ense delivery center.

(

HP License Key Delivery Service website

for XenDesktop is ready for download, redeem the license

HP License Key Delivery Service website

the HP License Key Delivery

Install g

in the virtual machine infrastructure

1. integrated Citrix XenServer Getting Started Guide located at HP Virtual

2. c gement interface IP addresses. You need them to complete the

in XenCenter to your remote management client

1. From the remote management client, open a web browser and enter the IP address of your HP

2. nCenter management client software, follow the instructions on the page. You

3. rated

Complete the steps in the HP Desktop Infrastructure with Citrix XenDesktop website

Support & Documents.

click Re ord the server password and mana

installation process.

Password: ___________________

o Management interface IP address: ______.______._______.______

integrated Citrix XenServer host. To install the Citrix Xe

must remove any previous versions of Citrix XenCenter before installing this version on your remote management client.

To connect XenCenter on your remote management client to your previously installed HP integ

Cit ix XenServer:

a. Open XenCenter on your remote

toolbar. A dialog box appears.

management client and select Add New Server from the

(http://www.hp.com/go/vdi/citrix), and then

b. ion:

Enter the following informat

— The management interface IP address for the hostna — Root for the user name

me that you previously recorded

Configuration 7

— The server password that you previously recorded

If the management client successfully connects, HP integrated Citrix XenServer is listed in the management console as ready for configuration

Install g

in the license file

•

• If you purchased the HP Virtual Desktop Infrastructure with Citrix XenDesktop Standard Edition, the

Installin y

g our license using the Citrix Remote Management Console

1. Run the XenCenter management client software and select the HP integrated XenServer host.

2. Insert the removable storage where you saved the HP integrated XenServer license file to the remote

3. From the menu

4. Click Browse.

5. Select the file containing your HP integrated Citr

6. Follow the prompts to complete the installation.

If you purchased HP Virtual Desktop Infrastructure with Citrix XenDesktop Advanced or Enterprise Editions:

a. Obtain the license file for your HP integrated XenServer from the website referenced on your

entitlement certificate.

b. Place this file on removable media that can be inserted and read from the computer that you us

as your Remote Management Console.

license file is not needed.

management client running XenCenter.

bar, select Server, and then Install License Key. The Install License Key box appears.

ix XenServer license for installation.

Creating a r XenS

Insta

ervers

If you are using multiple XenServers, create a resource pool as part of the XenDesktop environment where all of your desktop virtual machines reside.

1. From the XenCenter management client, select your HP integrated XenServer host, and then from the

toolbar select New Pool. The New Pool dialog appears.

2. Give your new pool a name and description and then click Next. The master server dialog appears

3. Select a master server for your pool. If you only have one server, that is the only server listed. You

can include only servers w

llation media

After you have downloaded and extracted the installation media for your version of HP Virtual Desktop Infrastructure with XenDesktop (Standard, Advanced, or Enterprise), make the installation media

r in

fo stallation to your selected server. You can burn the .ISO images to a blank CD, or use XenCenter to present the .ISO directly to the virtual machines as virtual media to complete your installation.

• If you burn the .ISO images to blank CDs, use the CD imaging software that came w

CD drive.

esource pool when using multiple

ith identical hardware configurations in any one pool.

available

ith your writable

Configuration 8

•

If you decide to use XenCenter to present the .ISO images to your virtual machines:

a. vailable to the virtual machines by putting them in the .ISO directory

Make the .ISO images a specified in XenCenter.

Make the .ISOs available to the server by creating an external NFS or SMB/CIFS share directory. For more information on using these external

Microsoft Windows infrastructure

If you do not have a Microsoft® Domain Controller, DNS Server, or DHCP Server available for this deployment, create them for this installation. These services run in a virtual machine on the HP integrated XenServer on Windows® 2003 Server. For more information, see the Getting Started with Citrix XenDesktop User Guide, located at the

http://www.hp.com/go/vdi/citrix)and then click Support & Docum ents.

(

HP Virtual Desktop Infrastructure wi

Active Directory configuration

To ake changes to the Active Directory root:

1. Ensure that you have Domain and Administrator permissions.

storage sources, see the XenCenter help.

th Citrix XenDesktop website

Define the name you use for your Organizational Unit in Active Directory. This is done in conjunction with your domain administrator. Citrix documentation recommends naming your organization unit as XenDesktop. You can name it whatever you

like, but the name should work and follow the standards

that the domain administrator has in place.

3. t

Work with your domain administrator to define the server names that are used in this installation. A a minimum, select the names for your Data Delive servers must be part of Active

To c eate your organization unit:

Directory.

tool to manage your Active Directory. If you are using an existing Active Directory, you

ry Controller and your Provisioning Server. Both

might need

to enlist the help of the Active Directory Domain Administrator who runs your domain.

Using the Active Directory Users and Computers tool, create a new organizational unit for XenDesktop. This organization unit is used by the Desktop Delivery Co

ntroller to store farm

configuration information and should exist before installation begins.

3. chines that were created are not part of the Active Directory domain, join each to the

If the virtual ma domain now.

a. hine, right click My Computer and then select Properties. The System

b. puter Name tab and then click Change. The Computer Name/Domain Changes

Select the Com box appears.

c. From the Member of section, select Domain and then enter the name d. Click OK. The system prompts you for a user name and password. e. d

Enter a user name and password of a valid and existing domain user that has permissions to ad

uter accounts in the selected Active Directory domain. If successful, the system reboots on

comp exit.

of your domain.

Configuration 9

Installing the XenDesktop license

From the Upload license File page, click browse and navigate to the location of your XenDesktop license file that you downloaded from HP and that matches the name and case of your Desktop Delivery Controller server name.

Installing Desktop Delivery Controller

1. Ensure you are the Domain Administrator. Otherwise the installation fails.

2. On the specify Farm Edition page, select the XenDesktop edition that you are using, and then select

Next.

For more information, see the Getting Started with Citrix XenDesktop User Guide, located at the Virtual Desktop Infrastructure with Citrix XenDesktop website then click Support & Documents. Reference the "Setting up a Pilot Deployment" section.

(http://www.hp.com/go/vdi/citrix) and

Installing Microsoft®.NET Framework 3.5

Microsoft®.NET Framework 3.5 is required on the Provisioning Server and must be loaded from the installation source on the Desktop Delivery Controller installation CD. The version that is included in Windows Update does not work.

Configuration 10

Technical support

HP contact information

For the name of the nearest HP authorized reseller:

• See the Contact HP worldwide (in English) webpage

http://welcome.hp.com/country/us/en/wwcontact.html).

(

For HP technical support:

• In the United States, for contact options see the Contact HP United States webpage

http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:

(

o Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a

week. For continuous quality improvement, calls may be recorded or monitored.

o If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more

information about Care Packs, refer to the

• In other locations, see the Contact HP worldwide (in English) webpage

http://welcome.hp.com/country/us/en/wwcontact.html).

(

HP website (http://www.hp.com/hps).

Before you contact HP

Be sure to have the following information available before you call HP:

• Technical support registration number (if applicable)

• Product serial number

• Product model name and number

• Product identification numbe

• Applicable error messages

• Add-on boards or hardware

• Third-party hardware or software

• Operating system type and revision level

Configuration 11