HP Compaq Presario SR5612F Quick Reference Guide
Quick Reference Guide
Microsoft Windows XPe-based Thin Clients t5710 & t5720
Document Part Number: 253378-008
July 2006
This guide supplements the standard Microsoft Windows XPe
documents supplied by Microsoft Corporation. This document
highlights the differences, enhancements, and additional features
provided with this terminal.
Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft
Corporation in the U.S. and other countries.
© 2006 Hewlett-Packard Development Company, L.P.
The information in this document is subject to change without notice.
The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein
should be construed as constituting an additional warranty. HP shall not be liable
for technical or editorial errors or omissions contained herein.
WARNING: Text set off in this manner indicates that failure to follow
Å
directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
Ä
directions could result in damage to equipment or loss of information.
Quick Reference Guide
Microsoft Windows XPe-based Thin Clients - t5710 & t5720
Eighth Edition (July 2006)
Document Part Number: 253378-008
Contents
Contents
Introduction
Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
The XPe desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
User desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Administrator desktop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Server environment requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Session services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Citrix ICA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Microsoft RDP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Terminal emulation support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Support service - Altiris Deployment Solution. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Contents
Configuration
Logging on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Automatic logon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Manual logon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Administrator logon access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Logging off, restarting, and shutting down the thin client . . . . . . . . . . . . . . . . . . . . . . 2–3
Enhanced Write Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Power management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
System time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Local drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Drive Z . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Drive C and flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Saving files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Mapping network drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Roaming profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
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User accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Creating a new user account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
User Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
User profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Regional and Language Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11
Administrative Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12
Applications
Sygate firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Microsoft Windows Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
On-by-default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
Configuring Microsoft Windows Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
Gathering configuration information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Troubleshooting applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Failure symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
Adding a program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Adding a port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Additional resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10
Citrix Program Neighborhood. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11
Remote Desktop Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12
HP PC Session Allocation Manager (SAM) Client. . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
TeemNT Terminal Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14
Altiris Client Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15
Microsoft Internet Explorer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16
Windows Media Player 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–17
Macromedia Flash Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–17
Contents
Control Panel extended selections
Enhanced Write Filter Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Enhanced Write Filter Manager command line control . . . . . . . . . . . . . . . . . . . . . 4–3
Enhanced Write Filter user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Enhanced Write Filter status tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
HP RAMDisk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
HP DHCP Settings Update Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
ThinState Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
ThinState Deploy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14
Quick Reference Guide www.hp.com iv
Administration and image upgrades
Altiris Deployment Solution software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Add-on upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Image upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
ThinState Capture and Deploy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
HP Compaq Thin Client Imaging Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Peripherals
USB to serial converter cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
Adding printers-using generic text-only print driver . . . . . . . . . . . . . . . . . . . . . . . 6–3
Using manufacturer print drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4
Index
Contents
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Contents
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1
Introduction
HP Compaq t57x0 thin client models use the Microsoft Windows XP
Embedded (XPe) operating system. These thin clients provide the
flexibility, connectivity, security, multimedia, and peripheral
capabilities that make them ideal for most mainstream business use:
■ Flexible
❏ Win32 based application support
❏ Extensive peripheral device support
■ Connectivity
❏ Latest versions of Citrix Program Neighborhood, Microsoft
RDP, and TeemNT
■ Familiar Windows XP Professional user interface
■ Improved security
❏ Sygate/Symantec Firewall and antivirus
❏ Microsoft Firewall
❏ Locked down protected Flash drive
■ Multimedia
❏ Windows Media Player
❏ Midi (Add-on)
❏ Windows Messenger
❏ Macromedia Flash
■ Internet browsing
❏ Internet Explorer
❏ Adobe Acrobat (Add-on)
❏ Sun JVM (Add-on)
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Introduction
■ Extensive MUI support: English, French, German, Spanish,
Traditional Chinese, Simplified Chinese, Korean, and Japanese
HP provides this client “ready to go” out of the box to meet most
common customer requirements. You may want to add/remove
features, and customize it to your specific needs.
This guide will introduce you to the features of this client that are not
found in the standard Microsoft Windows XP operating system.
Typically, a terminal is configured locally then used as a template for
other terminals, which are then configured using local or remote
administration tools.
Updates
HP provides add-ons, QFEs, and periodic updates for thin client
images. Check the HP support site for these updates or for important
documentation that provides specific information for your image
version at
The XPe desktop
http://welcome.hp.com/country/us/en/support.html.
This section provides a general overview of Windows XPe user and
administrator desktop features and functions.
User desktop
The desktop that displays when you are logged on as a user is a
standard Windows XP desktop, with the exception that the only icons
displayed are for the Citrix Program Neighborhood, Microsoft RDP,
and Internet Explorer. These selections are also available from the
Start menu. You can open the terminal emulator application from
Start > Programs.
Links to remote ICA NFuse-published applications may also be listed
✎
on the Start menu and/or displayed as icons on the desktop. Refer to
the Citrix documentation for information and instructions.
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For information about the functionality of the standard Windows XPe
desktop and Start menu items, refer to the applicable Microsoft
documentation at:
http://msdn.microsoft.com/embedded/windowsxpembedded/default
.aspx
For the Web addresses of the Citrix Program Neighborhood and
Microsoft RDP help documents, see Chapter 3, in section “Citrix
Program Neighborhood.”
The Control Panel, available by clicking Start > Control Panel,
✎
provides access to a limited set of resources for changing Windows
XPe user preferences. You must log on as Administrator to access the
extended set of system resources.
Right-clicking the mouse when the pointer is on a user’s desktop
✎
background does not open a pop-up menu.
You may copy and paste text between a remote session and local
✎
computer using standard copy and paste methods.
Introduction
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Introduction
Administrator desktop
The desktop that displays when you are logged on as an administrator
is a standard Windows XP desktop. Icons present on the default
administrator desktop Start menu include:
■ Citrix Program Neighborhood
■ Microsoft RDP
■ Internet Explorer
For information about the functionality of the standard Windows XPe
desktop and Start menu items, refer to the Microsoft Web site at:
http://msdn.microsoft.com/embedded/windowsxpembedded/default
.aspx
Right-clicking the mouse when the pointer is on the administrator’s
✎
desktop background opens a pop-up menu.
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Server environment requirements
HP thin clients use a variety of services accessed through a network.
These services include session and product support services as well as
standard network services such as DHCP and DNS. Thin clients
require the following:
■ Session services
■ Support services
Session services
The network to which your thin client is connected requires any of the
following session services:
■ Citrix ICA
■ Microsoft RDP
■ Terminal Emulation Support
Citrix ICA
Introduction
You can make Citrix Independent Computing Architecture (ICA)
available on the network using Citrix MetaFrame or Presentation
Server for Microsoft Windows 2000 Server family, and Windows
2003 Server family.
Microsoft RDP
The Terminal Services Client application on the thin client accesses
Microsoft Terminal Services. You can make Microsoft RDP available
on the network using any of the following services:
■ Microsoft Windows 2000/2003 Server with Terminal Services
installed
■ Microsoft Windows Server 2000/2003
Quick Reference Guide www.hp.com 1-5
Introduction
If a Windows 2000/2003 server is used for both of these session
✎
services (ICA and RDP), a Terminal Services Client Access Licenses
TSCAL) server must also reside somewhere on the network. Client
Access licenses permit clients to use the terminal, file, print, and other
network services provided by Windows 2000/2003 Server. The server
grants temporary licenses (on an individual device basis) that are
good for 90 days. Beyond that, you must purchase TSCALs and
install them in the TSCAL server. You cannot make a connection
without a temporary or permanent license.
For additional information about Microsoft Terminal Services, see
the Microsoft Web site:
http://www.microsoft.com/windows2000/technologies/terminal/def
ault.asp
Terminal emulation support
All t57x0 thin-client models include third-party terminal emulation
software to support computing on legacy platforms. The terminal
emulation software uses the Telnet protocol to communicate with the
computing platform.
Support service - Altiris Deployment Solution
The Altiris Deployment Solution™ support service is available for
your thin client network. This service provides an easy-to-use,
integrated tool that allows remote management of thin clients
throughout their life cycle, including initial deployment, ongoing
management, and software deployment.
You must install the Altiris Deployment Solution on a Windows
2000/2003 Server, or a workstation capable of logging on as
administrator to a domain that provides specified network services
which can access a software repository for your thin client. The
Altiris Deployment Solutions software uses a Preboot Execution
Environment (PXE) session and protocol to reimage or recover your
thin client. PXE upgrade services are built into the Altiris
Deployment Solution.
For additional information about the Altiris Deployment Solution,
refer to the Altiris Web site at:
review the Altiris Deployment Solution User Guide.
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www.altiris.com/documentation and
Logging on
You can log on to your thin client either automatically or manually.
Automatic logon
The default for the XPe-based thin client is automatic logon. The
administrator can use the HP Windows Logon Configuration
Manager in the Control Panel to enable/disable auto logon and
change the auto logon user name, password, and domain. Only the
administrator account can change auto logon properties.
2
Configuration
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Configuration
✎
Manual logon
To save changes, be sure to disable the write filter cache or issue the
-commit command anytime during the current boot session. See
Chapter 4, in section “Enhanced Write Filter Manager” for
information about and instructions for disabling the write filter.
Enable the write filter when you no longer want permanent changes.
Enabling automatic logon bypasses the Log On to Windows dialog
box. To log on as a different user while auto logon is enabled, press
and hold
displays the Log On to Windows dialog box and allows you to
manually enter the logon information.
When automatic logon is disabled, thin client startup displays the Log
On to Windows dialog box. Type the logon information in the User
Name and Password text boxes. Note the following:
■ For a user account, the factory-default user name and password
■ For an administrator account, the factory-default user name and
Shift while clicking Start > Shut Down > Log Off. This
are both User.
password are both Administrator.
■ For security purposes, HP recommends that you change the
passwords from their default values. An administrator can change
passwords by pressing
Security dialog box, and then selecting Change Password. You
cannot change the password when logged on as a user.
■ Passwords are case sensitive but user names are not.
■ The administrator may create additional user accounts using the
User Accounts utility available in the Administrative Tools
option in Control Panel. However, due to local memory
constraints, you should keep the number of additional users to a
minimum. For more information, see Chapter 2, in section “User
accounts.”
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Ctrl+Alt+Del to open the Windows
Configuration
Administrator logon access
To access Administrator logon regardless of the state of the thin client
user mode:
» While holding down Shift, use the mouse to initiate logoff of the
User (invoked from the Start menu).
The screen for Administrator logon displays.
The default username and password for the Administrator account is
✎
Administrator. The default user name and password for the User
account is User.
You can use the HP Windows Logon Configuration Manager to
permanently modify the default login user. Located in the Control
Panel, only the Administrator can access this application.
Logging off, restarting, and shutting down the thin client
To restart, shut down, or log off from the thin client, click Start >
Shut Down. From the Shut Down dialog box, select the desired
action, and then click OK.
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Configuration
You may also log off or shut down using the Windows Security
✎
dialog box. Press Ctrl+Alt+Del to open the dialog.
If automatic logon is enabled, when you log off (without shutting
✎
down) the thin client immediately logs on the default user. For
instructions for logging on as a different user, see Chapter 2, in
section “Logging on.”
The following utilities are affected by logging off, restarting, or
shutting down the thin client:
■ Enhanced Writer Filter
■ Power Management
■ System Time
Enhanced Write Filter
For detailed information about the Enhanced Write Filter, see Chapter
4, in section “Enhanced Write Filter Manager.” If you want to save
changes to system configuration settings, you must disable the write
filter cache or issue the
session. Otherwise, the new settings will be lost when the thin client
is shut down or restarted. Enable the write filter when you no longer
want to make permanent changes.
-commit command during the current boot
The write filter cache contents are not lost when you log off and on
again (as the same or different user). You may disable the write filter
cache after the new logon and still retain the changes.
A user logon account does not have write filter disabling privileges;
this is a local or remote administrator function.
A softpaq is available that allows you to synchronize client passwords
✎
without disabling EWF. See
this softpaq.
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www.hp.com for more information about
Power management
A “Monitor Saver” turns off the video signal to the monitor after a
designated idle time, allowing the monitor to enter a power-saving
mode. Parameters for this mode are available by right-clicking on the
desktop background and selecting Properties > Screen Saver >
Power.
Configuration
System time
After power off, clock time is not lost as long as the power source
remains plugged in. You can manually set the local time, or you can
automatically set the local time utility to synchronize the thin client
clock to a time server at a designated time.
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Configuration
You should maintain correct time because some applications may
✎
require access to the local thin client time. To open the Date and Time
Properties dialog, click on the time area in the task bar or double-click
the Date and Time icon in the Control Panel.
Local drives
The following sections describe the local drives located on the thin
client.
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Drive Z
Configuration
Drive Z is the onboard volatile memory (Ms-ramdrive) on the logic
board of the thin client. Because drive Z is volatile memory, HP
recommends that you do not use this drive to save data that you want
to retain. For Ramdisk configuration instructions, see Chapter 4, in
section “HP RAMDisk.” For information about using the Z drive for
roaming profiles, see Chapter 2, in section “Roaming profiles.”
Drive C and flash
Drive C is in the onboard flash drive. HP recommends that you do not
write to drive C, as writing to drive C reduces the free space on the
flash.
CAUTION: If the available free space on the flash drive is reduced to
Ä
below 3 MB, the thin client becomes unstable.
A write filter is used by the thin client for security and to prevent
excessive flash write activity. Changes to the thin client configuration
are lost when the thin client is restarted unless the write filter cache is
disabled or a
Quick Reference Guide www.hp.com 2-7
-commit command is issued during the current boot
Configuration
session. See the write filter topics in Chapter 4, in section “Enhanced
Write Filter Manager.” for instructions to disable the cache. Enable
the write filter when you no longer want permanent changes.
Saving files
CAUTION: The thin client uses an embedded operating system with a
Ä
fixed amount of flash memory. HP recommends that you save files that you
want to retain on a server rather than on your thin client. Be careful of
application settings that write to the C drive, which resides in flash
memory (in particular, many applications by default write cache files to
the C drive on the local system). If you must write to a local drive, change
the application settings to use the Z drive. To minimize writing to the C
drive, update configuration settings as described in Chapter 2, in section
“User accounts.”
Mapping network drives
You can map network drives if you log on as either Administrator or
User.
To keep the mappings after the thin client is rebooted:
1. Disable the write filter cache during the current boot session or
issue the
-commit command.
2. Select Reconnect at Logon.
Because a user logon cannot disable the write filter cache, you can
retain the mappings by logging off the user (do not shut down or
restart) and logging back on as Administrator, and then disabling the
write filter.
You can also assign the remote home directory by using a user
manager utility or by other means known to administrators.
Roaming profiles
Write roaming profiles to the C drive. The profiles need to be limited
in size and will not be retained when the thin client is rebooted.
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For roaming profiles to work and be downloaded, there must be
✎
sufficient flash space available. In some cases it may be necessary to
remove software components to free up space for roaming profiles.
User accounts
This section describes how to create a new user account and user
profile.
Creating a new user account
CAUTION: Make sure to disable the write filter cache during the boot
Ä
session in which a new account is created. Remember to enable the write
filter after saving all of your permanent changes to flash.
You must log on as Administrator to create user accounts locally or
remotely. Due to local flash/disk space constraints, you should keep
the number of additional users to a minimum.
Use the User Manager utility to create new user accounts. To access
this utility, click Control Panel > Performance and Maintenance >
Administrative Tools.
Configuration
Quick Reference Guide www.hp.com 2-9
Configuration
User Manager
User Manager is a utility that allows the administrator to create,
delete, and maintain user accounts.
User profiles
A new user profile is automatically configured from a template based
on the default user or administrator access settings in the registry,
browser profiles, and ICA and Microsoft RDP initial settings. If the
default user or administrator profile settings are changed from those
set at the factory, the changed settings are automatically applied to the
new user profile.
For the new user to match the characteristics of the default user, the
administrator must create the user in the User group and add the new
user to the Administrator group. The default user is in both groups;
otherwise the new user will not be able to add a local printer. The
user's actions are still limited while the user is in the Administrator
group.
2-10 www.hp.com Quick Reference Guide
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