HP Compaq Presario SR1804FR Service and Maintain

HP 10 Tablet

Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: October 2013

Document Part Number: 739827-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your tablet.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or to request a full refund of the tablet, please contact your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

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iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 3

3 Illustrated parts catalog .................................................................................................... 4

Locating the serial number, product number, and model number .................................................... 4

Tablet major components .......................................................................................................... 5

Miscellaneous parts .................................................................................................................. 6

Sequential part number listing .................................................................................................... 6

4 Removal and replacement preliminary requirements ........................................................ 8

Tools required ......................................................................................................................... 8

Service considerations .............................................................................................................. 8

Plastic parts .............................................................................................................. 8

Cables and connectors .............................................................................................. 8

Grounding guidelines ............................................................................................................... 9

Electrostatic discharge damage ................................................................................... 9

Packaging and transporting guidelines ....................................................... 10

Workstation guidelines .............................................................. 10

5 Removal and replacement procedures ............................................................................ 12

Tablet component replacement procedures ................................................................................ 12

Back cover ............................................................................................................................ 12

Battery .................................................................................................................................. 14

Speakers ............................................................................................................................... 15

I/O board ............................................................................................................................. 16

Power button board ................................................................................................................ 17

System board ........................................................................................................................ 19

Rear-facing webcamera .......................................................................................................... 22

Front-facing webcamera ......................................................................................................... 23

6 Specifications .................................................................................................................. 24

7 Backing up and recovering your data ............................................................................. 25

Updating apps, widgets, and the operating system .................................................................... 25

Back up and reset .................................................................................................................. 25

Factory data reset .................................................................................................................. 26

8 Power cord set requirements .......................................................................................... 27

Requirements for all countries .................................................................................................. 27

Requirements for specific countries and regions ......................................................................... 27

9 Recycling ........................................................................................................................ 29

Index ................................................................................................................................. 30

1 Product description

Category Description

Product Name HP 10 Tablet

Processor Broadcom® Cortex® A9 dual core 1.20-GHz processor

Panel 10.1-in, TouchScreen (1280×800) display panel with 5-point multi-touch

Graphics Broadcom graphics

Memory Supports 1.0-GB LP DDR2 system memory

Mass storage Supports an 8.0-GB eMMC solid-state drive

Audio and video One microphone

Two 0.5-W stereo speakers

0.3-MP fixed-focus front-facing webcamera

2.0-MP fixed-focus rear-facing webcamera

Sensors

Wireless networking Integrated wireless option: 802.11b/g/n with 2 antenna

External expansion Integrated micro SD card expandable to 32-GB

Ambient light sensor

●

Accelerometer

●

A-GPS

●

Gyro

●

Bluetooth: 3.0 EDR

GSM: 850-/900-/1800-/1900-MHz

WCDMA: 1900-/2100-/900-MHz

HSDPA+(21M): 1900-/2100-/ 900-MHz

Category Description

Ports

Power requirements Support for 4600-mAhr, Li-ion battery (non-removable)

Security Columbia remote wipe solution

Operating system Preinstalled: Android 4.1.2

Serviceability End user replaceable part: AC adapter

Audio: headphone/microphone combo jack

●

Micro HDMI

●

Micro SD Card

●

Micro USB (2)

●

SIM Slot

●

Support for 10-W AC adapter with DC plug and localized cable plug support

2 Chapter 1 Product description

2 External component identification

Item Component Item Component

(1) Power button (6) Volume control buttons (2)

(2) Webcamera (7) Speakers (2)

(3) Audio-out (headphone)/Audio-in

(microphone) jack

(4) Micro memory card reader (9) Micro USB 2.0 port

(5) Micro SIM slot (10) Powered micro USB 2.0 port

(8) Micro HDMI port

3 Illustrated parts catalog

Locating the serial number, product number, and model number

The serial number and product number of your tablet are located on the left edge of the tablet. The model number of your tablet is located on the back of your tablet. You may need the information when you travel internationally or when you contact support.

4 Chapter 3 Illustrated parts catalog

Tablet major components

Item Component Spare part number

(1) Back cover 739004-001

Webcamera Kit, includes: 739008-001

(2a) Rear-facing webcamera (includes cable)

(2b) Front-facing webcamera (includes cable)

(3) System board equipped with a Broadcom Cortex A9 dual core 1.20-GHz

processor, 1.0-GB LP DDR2 system memory, an 8.0-GB eMMC solid-state drive, a graphics subsystem with UMA memory, and the Android 4.1.2 operating system (includes microphone and cable and vibrator module and cable)

Cable Kit, includes: 746637-001

(4a) Power button board cable

(4b) I/O board cable

746636-001

Tablet major components

Item Component Spare part number

(4c) Display panel cable

(5) Power button board (includes micro SD Card Reader slot and SIM slot)

NOTE: The power button board spare part kit does not included the power button

board cable. The power button board cable is included in the Cable Kit, spare part number 746637-001.

(6) Battery, 4600-mAhr, Li-ion, (includes cable) 739002-001

(7) I/O board (includes HDMI port, USB port, and powered USB port)

NOTE: The I/O board spare part kit does not included the I/O board cable. The I/

O board cable is included in the Cable Kit, spare part number 746637-001.

(8) Speaker Kit (includes left and right speakers and cables) 739007-001

(9) 10.1-in TouchScreen display panel assembly

NOTE: The display panel assembly spare part kit does not included the display

panel cable. The display panel cable is included in the Cable Kit, spare part number 746637-001.

Miscellaneous parts

Component Spare part number

739010-001

746635-001

739005-001

10-W AC adapter for use only in North America (includes plug) 727658-001

HP 10 Tablet equipped with a 10.1-in TouchScreen display, a Broadcom Cortex A9 dual core

1.20-GHz processor, 1.0-GB LP DDR2 system memory, an 8.0-GB eMMC solid-state drive, a graphics subsystem with UMA memory, and the Android 4.1.2 operating system

HP USB extension cable 733059-001

Plastics Kit (includes the power button actuator and the volume button actuator) 739003-001

Screw Kit 739006-001

Sequential part number listing

Spare part number Description

727658-001 10-W AC adapter for use only in North America (includes plug)

739002-001 Battery, 4600-mAhr, Li-ion, (includes cable)

746637-001 Cable Kit (includes the display panel cable, I/O board cable, power button board cable, and the

WiFi cable)

739004-001 Back cover

747219-001

739005-001 10.1-in TouchScreen display panel assembly

6 Chapter 3 Illustrated parts catalog

+ 26 hidden pages