HP Compaq Presario SG3315IL Service Manual

HP Slate7 Plus Tablet

Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

© Copyright 2013 Hewlett-Packard
Development Company, L.P.

SD Logo is a trademark of its proprietor.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

First Edition: October 2013

Document Part Number: 743471-001

Product notice

This guide describes features that are
common to most models. Some features may
not be available on your tablet.

Software terms

By installing, copying, downloading, or
otherwise using any software product
preinstalled on this tablet, you agree to be
bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole remedy
is to return the entire unused product
(hardware and software) within 14 days for
a refund subject to the refund policy of your
place of purchase.

For any further information or to request a
full refund of the tablet, please contact your
local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 2

3 Illustrated parts catalog .................................................................................................... 3

Locating the serial number, product number, and model number .................................................... 3

Tablet major components .......................................................................................................... 4

Miscellaneous parts .................................................................................................................. 5

Sequential part number listing .................................................................................................... 6

4 Removal and replacement preliminary requirements ........................................................ 7

Tools required ......................................................................................................................... 7

Service considerations .............................................................................................................. 7

Plastic parts .............................................................................................................. 7

Cables and connectors .............................................................................................. 8

Grounding guidelines ............................................................................................................... 9

Electrostatic discharge damage ................................................................................... 9

Packaging and transporting guidelines ....................................................... 10

Workstation guidelines .............................................................. 10

Removal and replacement procedures ...................................................................................... 12

Component replacement procedures .......................................................................... 12

Tablet cover ............................................................................................ 12

Battery .................................................................................................... 15

Front-facing webcamera ............................................................................ 16

Rear-facing webcamera ............................................................................ 17

Antenna .................................................................................................. 18

System board .......................................................................................... 20

5 Specifications .................................................................................................................. 24

v

6 Backing up and recovering your data ............................................................................. 25

Updating apps, widgets, and the operating system .................................................................... 25

Back up and reset .................................................................................................................. 25

Factory data reset .................................................................................................................. 26

7 Power cord set requirements .......................................................................................... 27

Requirements for all countries .................................................................................................. 27

Requirements for specific countries and regions ......................................................................... 28

8 Recycling ........................................................................................................................ 29

Index ................................................................................................................................. 30

vi

1 Product description

Category Description

Product Name

HP Slate

7

Plus Tablet

Processor NVIDIA Tegra 3 quad-core A9 1.30-GHz processor

Panel 7.0-in (1200×800), high-definition (HD), light-emitting display (LED) backlight, 5-point

multitouch TouchScreen, wide viewing angle, 44 channel

Memory 1.0-GB system RAM, DDR3 low voltage (LV)

Mass storage Support for up to 8-GB embedded MultiMediaCard (eMMC) storage

Audio and video Dual omnidirectional microphones

Stereo speakers

0.3-MP VGA front-facing webcamera with omnidirectional microphone

5.0-MP, 720p rear-facing webcamera with autofocus and omnidirectional microphone

Sensors

●

Accelerometer

●

eCompass

●

GPS

Wireless 802.11b/g/n WLAN and Bluetooth 4.0

External card Micro SD card reader

Ports 3.5-mm audio jack and micro USB

Power requirements Support for 4000-mAh, USB-charging, Li-ion battery (non-removable)

Support for 5-volt, 2-amp, USB cable AC adapter

Operating system Preinstalled: Android 4.2.2

Serviceability End user replaceable parts: AC adapter and USB cable

1

2 External component identification

2 Chapter 2 External component identification

3 Illustrated parts catalog

Locating the serial number, product number, and
model number

The serial number and product number of your tablet are located on the left edge of the tablet. The
model number of your tablet is located on the back of your tablet. You may need the information when
you travel internationally or when you contact support.

Locating the serial number, product number, and model number

3

Tablet major components

Item Component Spare part number

(1) Tablet cover:

In coral finish 743858-001

In ocean finish 743857-001

In silver finish 743855-001

In white finish 743856-001

(2) Battery, 4000-mAh, USB-charging (includes cable) 743854-001

(3) Front-facing webcamera (includes cable) 743873-001

(4) Rear-facing webcamera (includes cable) 743874-001

(5) Antennna Kit (includes wireless antenna cable and transceiver and GPS antenna

cable and transceiver)

745231-001

4 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(6) System board equipped with graphics subsystem with UMA memory, 1.0-GB

of system memory, and 8-GB eMMC system storage (includes button cable
and microphone)

743861-001

Antenna/Battery/Speaker/System Board Kit (not illustrated) 747684-001

(7) 7.0-in, HD, LED, TouchScreen, WVA, display panel assembly (includes

display panel cable, speakers, and TouchScreen cable)

743859-001

Miscellaneous parts

Component Spare part number

5-volt, 2-amp AC adapter:

For use only in European countries and regions 747779-001

For use only in North America 745229-001

For use only in the United Kingdom 747780-001

HP Slate7 Plus:

Equipped with graphics subsystem with UMA memory, 1.0-GB of system memory, and 8-GB
eMMC system storage in coral finish

732048-001

Equipped with graphics subsystem with UMA memory, 1.0-GB of system memory, and 8-GB
eMMC system storage in ocean finish

732047-001

Equipped with graphics subsystem with UMA memory, 1.0-GB of system memory, and 8-GB
eMMC system storage in silver finish

730930-001

Equipped with graphics subsystem with UMA memory, 1.0-GB of system memory, and 8-GB
eMMC system storage in white finish

729092-001

Screw Kit 743860-001

USB extension cable 745230-001

Miscellaneous parts

5

Sequential part number listing

Spare part number Description

743854-001 Battery, 4000-mAh, USB-charging (includes cable)

743855-001 Tablet cover in silver finish

743856-001 Tablet cover in white finish

743857-001 Tablet cover in ocean finish

743858-001 Tablet cover in coral finish

743859-001 7.0-in, HD, LED, TouchScreen, WVA, display panel assembly (includes display panel cable,

speakers, and TouchScreen cable)

743860-001 Screw Kit

743861-001 System board equipped with graphics subsystem with UMA memory, 1.0-GB of system memory,

and 8-GB eMMC system storage (includes button cable and microphone)

743869-001 HP Slate7 Plus Tablet equipped with graphics subsystem with UMA memory, 1.0-GB of system

memory, and 8-GB eMMC system storage in silver finish

743870-001 HP Slate7 Plus Tablet equipped with graphics subsystem with UMA memory, 1.0-GB of system

memory, and 8-GB eMMC system storage in white finish

743871-001 HP Slate7 Plus Tablet equipped with graphics subsystem with UMA memory, 1.0-GB of system

memory, and 8-GB eMMC system storage in ocean finish

743872-001 HP Slate7 Plus Tablet equipped with graphics subsystem with UMA memory, 1.0-GB of system

memory, and 8-GB eMMC system storage in coral finish

743873-001 Front-facing webcamera (includes cable)

743874-001 Rear-facing webcamera (includes cable)

745229-001 5-volt, 2-amp AC adapter for use only in North America

745230-001 USB extension cable

745231-001 Antennna Kit (includes wireless antenna cable and transceiver and GPS antenna cable

and transceiver)

747684-001 Antenna/Battery/Speaker/System Board Kit

747779-001 5-volt, 2-amp AC adapter for use only in European countries and regions

747780-001 5-volt, 2-amp AC adapter for use only in the United Kingdom and Singapore

6 Chapter 3 Illustrated parts catalog