HP Compaq Presario R3000, Compaq Presario R3000T, Compaq Presario R3000Z CTO, Compaq Presario R3001, Compaq Presario R3001AP Software Guide

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Software Guide

Compaq Notebook Series

Document Part Number: 355389-001

November 2003

This guide explains how to manage notebook power, use multimedia software, and update or restore system software. It also provides instructions for using the Setup and support utilities.

Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

® and Windows® are U.S. registered trademarks of Microsoft

Software Guide Compaq Notebook Series First Edition November 2003 Reference Number: R3000 Document Part Number: 355389-001

1Power

Selecting a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Standby, Hibernation and Shutdown . . . . . . . . . . . . . . . . 1–2

Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

Choosing Standby, Hibernation or Shutdown . . . . . . . . . 1–4

When Resuming After a Short Interval . . . . . . . . . . . 1–4

When Resuming After a Week or More . . . . . . . . . . 1–4

When External Power Supply Is Disrupted or

Uncertain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

When Using Infrared or Drive Media . . . . . . . . . . . . 1–5

Standby, Hibernation and Shutdown Procedures. . . . . . . 1–5

Identifying Power Controls and Indicators . . . . . . . . 1–6

Using the Default Power Settings . . . . . . . . . . . . . . . . . . 1–7

Turning the Notebook or Display On or Off . . . . . . . 1–7

Initiating or Resuming from Hibernation . . . . . . . . . 1–8

Initiating or Resuming from Standby . . . . . . . . . . . . 1–9

Using Emergency Shutdown Procedures . . . . . . . . . 1–9

Setting Power Preferences . . . . . . . . . . . . . . . . . . . . . . . 1–10

Accessing Power Options Window . . . . . . . . . . . . . 1–10

Displaying Power Meter Icon on Taskbar. . . . . . . . 1–10

Setting or Changing a Power Scheme . . . . . . . . . . . 1–11

Using a Security Password . . . . . . . . . . . . . . . . . . . 1–11

Processor Performance Controls . . . . . . . . . . . . . . . . . . 1–12

Accessing Windows XP Processor Controls. . . . . . 1–12

Software Guide iii

Contents

2 Security

Security Features Quick Reference . . . . . . . . . . . . . . . . . 2–2

About Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Forgotten Passwords . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

About QuickLock (Fn+F6) . . . . . . . . . . . . . . . . . . . . . . . 2–3

About Power-On Passwords . . . . . . . . . . . . . . . . . . . . . . 2–4

Setting, Changing or Deleting Power-On

Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Entering Power-On Passwords . . . . . . . . . . . . . . . . . 2–6

About Administrator Passwords . . . . . . . . . . . . . . . . . . . 2–7

Setting, Changing or Deleting Administrator

Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Entering Administrator Passwords . . . . . . . . . . . . . 2–10

Using Other Device Security . . . . . . . . . . . . . . . . . . . . . 2–10

Protecting System Information . . . . . . . . . . . . . . . . . . . 2–11

Using System Information. . . . . . . . . . . . . . . . . . . . 2–11

Setting System Information Options . . . . . . . . . . . . 2–11

Protecting Your Notebook . . . . . . . . . . . . . . . . . . . . . . . 2–12

Using Security Software Measures . . . . . . . . . . . . . . . . 2–13

Connecting an Optional Security Cable. . . . . . . . . . . . . 2–14

3 Multimedia

Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Protecting Playback . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Observing the Copyright Warning . . . . . . . . . . . . . . 3–2

Using Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Playing Audio and Video CDs with Windows Media

Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4

Playing CDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4

iv Software Guide

Playing DVDs and Video CDs with InterVideo

WinDVD (Select Models) . . . . . . . . . . . . . . . . . . . . . . . . 3–4

General DVD Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4

Playing DVDs or Video CDs. . . . . . . . . . . . . . . . . . . 3–5

Using DVD Region Settings . . . . . . . . . . . . . . . . . . . 3–5

Changing Region Settings . . . . . . . . . . . . . . . . . . . . . 3–6

Using InterVideo WinDVD Creator (Select Models) . . . 3–6

Preparing to Use InterVideo WinDVD Creator . . . . 3–7

Choosing Recording Media. . . . . . . . . . . . . . . . . . . . 3–7

Creating DVDs and Video CDs. . . . . . . . . . . . . . . . . 3–8

Sonic RecordNow!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

4 Software Updates and Restorations

Updating Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Accessing Notebook Product Information . . . . . . . . 4–2

Accessing Notebook ROM Information . . . . . . . . . . 4–2

Downloading and Installing Software Updates . . . . . . . . 4–3

Downloading and Installing ROM Updates . . . . . . . 4–4

Downloading and Installing Other Software. . . . . . . 4–7

Recovery Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

Using the System Restore Utility. . . . . . . . . . . . . . . . . . 4–10

Setting a Restore Point . . . . . . . . . . . . . . . . . . . . . . 4–10

Restoring to a Restore Point . . . . . . . . . . . . . . . . . . 4–10

Repairing or Reinstalling Drivers . . . . . . . . . . . . . . . . . 4–11

Repairing or Reinstalling Applications . . . . . . . . . . . . . 4–12

Reinstalling Applications from Your

Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Reinstalling Applications from the Driver

Recovery CD or an Application Recovery CD . . . . 4–13

Repairing or Reinstalling the Operating System . . . . . . 4–13

Repairing the Operating System . . . . . . . . . . . . . . . 4–14

About Operating System Reinstallation . . . . . . . . . 4–15

Backing Up Your Data . . . . . . . . . . . . . . . . . . . . . . 4–15

Reinstalling the Operating System . . . . . . . . . . . . . 4–16

Contents

Software Guide v

Contents

Installing a Retail Version of an Operating System. . . . 4–19

Configuring Your Notebook . . . . . . . . . . . . . . . . . . . . . 4–19

Opening the Setup Utility . . . . . . . . . . . . . . . . . . . . 4–19

Navigating and Selecting in the Setup Utility . . . . . 4–20

Restoring Setup Utility Default Settings . . . . . . . . . 4–23

Exiting the Setup Utility . . . . . . . . . . . . . . . . . . . . . 4–23

Using the Help and Support Center . . . . . . . . . . . . . . . . 4–23

Using Support Telephone Numbers. . . . . . . . . . . . . . . . 4–25

Obtaining Support Telephone Numbers . . . . . . . . . 4–25

Preparing to Call Technical Support . . . . . . . . . . . . 4–26

Index

vi Software Guide

Selecting a Power Source

The notebook can run on internal power from a battery pack or on external power from an AC adapter and other devices. The following table describes the best power source for general tasks.

Task Use This Power Source:

Power

Work in most software applications.

Charge or calibrate a battery pack in the notebook.

Install or modify system software or write to any drive media.

Software Guide 1–1

■ Charged battery pack in the

notebook.

■ External power, such as an

AC adapter or optional HP Notebook Expansion Base.

External power, such as an AC adapter or optional HP Notebook Expansion Base.

For more details, refer to the

✎

“Battery Packs” chapter in

Hardware Guide

the this CD.

External power, such as an AC adapter or optional HP Notebook Expansion Base.

Power

Standby, Hibernation and Shutdown

This section describes Standby, Hibernation, and shutdown, and explains when to implement them. Standby and Hibernation are energy-saving features that can be initiated by you or by the system.

The amount of time a battery pack can hold a charge to support Standby or Hibernation varies by notebook configuration and the condition of the battery pack.

Standby

Standby reduces power to system components that are not in use. When Standby is initiated, your work is saved in random access memory (RAM) and the screen is cleared. When you resume from Standby, your work returns to the screen where you left off.

■ Saving your work before initiating Standby is not usually

necessary, but it is a recommended precaution.

■ When the notebook is in Standby, the power/Standby light

blinks.

Hibernation

Hibernation saves system memory to the hard drive, takes a snapshot of the notebook image, and shuts down the notebook. When you resume from Hibernation, your work returns to the screen exactly as you left it.

CAUTION: If the configuration of the notebook system is changed during

Hibernation, resuming operation from Hibernation may not be possible. When the notebook is in Hibernation:

■ Do not add or remove memory modules.

■ Do not insert or remove the hard drive.

■ Do not connect or disconnect external devices.

■ Do not insert or remove any drive media.

■ Do not change the notebook configuration.

1–2 Software Guide

CAUTION: To prevent loss of data during a low-battery condition,

do not disable Hibernation when the battery pack is in a low-battery condition.

CAUTION: If Hibernation is disabled, the system does not

automatically save your system memory when the notebook reaches a critical low-battery condition.

When possible, save your work before initiating Hibernation so that no data is lost. Do not change the notebook configuration during Hibernation.

If a power-on password has been set, the password must be entered to resume from Hibernation. If you cannot resume from Hibernation when power is restored to the system, you will be prompted to delete the restoration data and proceed with system boot. Unsaved data will be lost.

Hibernation is enabled by default, but can be disabled. To verify that Hibernation is enabled, select Start > Control Panel > Performance and Maintenance > Power Options. Then select the Hibernate tab. Make sure that the Enable Hibernation check box is selected.

Power

Shutdown

Shutdown turns off the notebook. Whether to leave a battery pack in the notebook or in storage depends on how you work.

■ Leaving the battery pack in the notebook enables the battery

pack to charge whenever the notebook is connected to external power and also protects your work during a power outage.

■ A battery pack in the notebook discharges more quickly, even

when the notebook is turned off, than a battery pack that has been removed from the notebook and is stored in a cool, dry location.

Software Guide 1–3

Power

Choosing Standby, Hibernation or Shutdown

Your choice of Standby, Hibernation, or shutdown will depend on how you work. The amount of time a battery pack can support Standby or Hibernation or hold a charge varies by notebook configuration and the condition of the battery pack. A fully charged new battery pack can typically support Standby for up to 48 hours and Hibernation for several weeks.

When Resuming After a Short Interval

Initiate Standby for shorter intervals of inactivity and Hibernation for longer intervals or for more power conservation.

■ Initiating Standby clears the screen and uses less power than

leaving the notebook on, and your work returns quickly to the screen when you resume from Standby.

■ Initiating Hibernation clears the screen and uses much less

power than Standby. Returning to work saved in Hibernation takes longer than returning to work saved in Standby, but it is faster than returning to your place manually after restarting the notebook.

When Resuming After a Week or More

If the notebook will be idle for a week or more, shut down the notebook to extend the life of an inserted battery pack. If you remove the battery pack during this time, store it in a cool, dry location.

When External Power Supply Is Disrupted or Uncertain

If an external power supply is uncertain or disrupted—for example, because of an electrical storm—save your work, and then initiate Hibernation or shut down the notebook.

1–4 Software Guide

When Using Infrared or Drive Media

CAUTION: To prevent possible video and audio degradation and loss

of audio or video playback functionality, do not initiate Standby or Hibernation while using drive media.

Standby and Hibernation interfere with the use of infrared communication and drive media. Infrared is included on select notebook models.

■ If the notebook is in Standby or Hibernation, you cannot

initiate an infrared transmission.

■ If Standby or Hibernation is accidentally initiated while drive

media (such as a diskette, disk, CD, or DVD) is in use:

❏ Your playback may be interrupted. ❏ You may see a warning message: “Putting the computer

into Hibernation or Standby may stop the playback. Do you want to continue?” Select No.

❏ Resume from Hibernation or Standby by briefly pressing

the power button.

Power

❏ Audio and video may resume, or you may need to restart

the media.

Standby, Hibernation and Shutdown Procedures

This section explains the default Standby, Hibernation, and shutdown procedures and includes information about turning the display on or off. Refer to the illustration that most closely matches your notebook.

Software Guide 1–5

Power

Identifying Power Controls and Indicators

In this guide, the function keys are capitalized (Fn, F5). The

✎

function keys on your keyboard may be lowercase (fn, f5).

1 Power button 2 Power/Standby light 3 Fn+F5 hotkey (to initiate Standby)

Identifying power controls and indicators

1–6 Software Guide

Power

Using the Default Power Settings

The following tables describe the default power settings on the notebook. You can change many of these settings according to your preferences. If you want to change the default settings, see

“Setting Power Preferences” later in this chapter.

Turning the Notebook or Display On or Off

Task Procedure Results

Turn on the notebook.

Shut down the notebook.*

Turn off the display if the notebook is closed while power is on.

*If the system is unresponsive, and you are unable to shut down the notebook with these procedures, press and continue to hold down the power button for at least 4 seconds. See “Using Emergency Shutdown Procedures” later in this chapter.

Press the power button.

Pressing the power

✎

button returns the notebook to “on” from Standby, Hibernation, or shutdown.

■ For Windows XP

Professional: Select Start > Shut Down > Shut Down.

■ For Windows XP Home:

Select Start > Turn off Computer > Tur n off.

No action required. Closing the notebook

■ Power/Standby light

turns on.

■ Operating system

loads.

■ Power/Standby light

turns off.

■ Operating system

shuts down.

■ Notebook turns off.

activates the display switch that turns off the display.

Software Guide 1–7

Power

Initiating or Resuming from Hibernation

Task Procedure Result

User-initiated Hibernation.

System-initiated Hibernation (with Hibernation enabled).

With the notebook on:

■ Briefly press the power

button

-or-

■ Select Start > Shut

Down > Hibernate. (If the Hibernate option is not displayed, press and hold shift.)

In the Power Options

✎

window, you can change the default settings for the power button or the display switch.

If the notebook is running on external power, the system will not initiate Hibernation.

If the notebook is running on battery power, the system initiates Hibernation:

■ After 30 minutes of

notebook inactivity, or

■ When an inserted battery

pack reaches a critical low-battery condition (3 percent of a full charge remaining).

■ Power/Standby light

turns off.

■ Screen clears.

■ Power/Standby light

turns off.

■ Screen clears.

Resume from user-initiated or system-initiated Hibernation.

1–8 Software Guide

Press the power button.

If Hibernation was

✎

initiated by a critical low-battery condition, attach AC power or a charged battery pack to resume.

■ Power/Standby light

turns on.

■ Your work returns to

the screen.

Initiating or Resuming from Standby

Task Procedure Result

Power

User-initiated Standby.

System-initiated Standby.

Resume from user-initiated or system-initiated Standby.

With the notebook on:

■ Press Fn+F5, or

■ Select Start > Shut

Down > Standby.

If the notebook is running on external power, the system will not initiate Standby.

If the notebook is running on battery power, the system will initiate Standby after 10 minutes of notebook inactivity.

Briefly press the power button, TouchPad, left or right TouchPad button, or any keyboard key.

■ Power/Standby light

blinks.

■ Screen clears.

■ Power/Standby light

blinks.

■ Screen clears.

■ Power/Standby light

turns on.

■ Your work returns to

the screen.

Using Emergency Shutdown Procedures

If the notebook is unresponsive to the Microsoft® Windows® shutdown procedure, try one of the following emergency shutdown procedures:

■ If the notebook is running Windows XP Professional, press

ctrl+alt+del. Select Shut down from the drop-down list, and

then select OK.

■ If the notebook is running Windows XP Home or does

not respond to for 5 seconds.

■ Press Fn+power button.

■ Unplug the notebook from external power and remove the

battery pack.

ctrl+alt+del, press and hold the power button

Software Guide 1–9

Power

Setting Power Preferences

Many of the default power settings, such as timeouts, alarms, and power button settings, can be changed in the Power Options window. For example, you can set an audio alert to warn you when the battery reaches a low-power condition.

On some notebook models, processor performance can also

✎

be managed in the Power Options window. For details, see

“Processor Performance Controls” later in this chapter.

Accessing Power Options Window

To access the Power Options window:

■ Select the Power Meter icon on the taskbar, or

■ Select Start > Control Panel > Performance and

Maintenance > Power Options.

Displaying Power Meter Icon on Taskbar

To show the Power Meter icon on the taskbar:

1. Access the Power Options window (see previous section).

2. Select the Advanced tab.

3. Select the Always Show Icon on the Taskbar check box.

4. Select the OK button.

The Power Meter icon changes shape to indicate whether

✎

the notebook is running on battery power or external power. Select the icon at any time to display the Power Options window.

If you cannot see an icon that you have placed on the taskbar, the

✎

icon may be hidden. Select the arrow or thick vertical bar on the taskbar and expand to view the icons.

1–10 Software Guide

Setting or Changing a Power Scheme

The Power Schemes tab in the Power Options window assigns power levels to system components. You can assign different schemes depending on whether the notebook is running on a battery pack or AC power.

You can also set a Power Scheme that initiates Standby or turns off the display or hard drive after a time interval (timeout) that you specify.

To set or change a Power Scheme:

1. Access the Power Options window (see previous section).

2. Select the Power Schemes tab.

3. Select options from the drop-down list.

4. Select Save As and name the new Power Scheme.

5. Select OK.

Using a Security Password

You can add a security feature that prompts you for a password when the notebook turns on or resumes from Standby or Hibernation.

Power

To set a password prompt:

1. Access the Power Options window.

2. Select the Advanced tab.

3. Select the Prompt for password when the computer resumes from Standby check box.

4. Select OK.

For more information about using security passwords, see “About

Power-On Passwords” in Chapter 2.

Software Guide 1–11

Power

Processor Performance Controls

Windows XP Home and Windows XP Professional provide unique software that allows the user to control processor performance. The CPU (central processing unit) speed can be set for optimal performance or for optimal power conservation.

For example, the software can be set to trigger an automatic change in processor speed when the power source changes between AC power and battery power, or when notebook use changes between active and idle.

Accessing Windows XP Processor Controls

To access Windows XP Home and Windows XP Professional processor performance controls, select Start > Control Panel > Performance and Maintenance > Power Options > Power Schemes.

The user sets the desired Power Scheme and that, in turn, sets the processor controls. Each Power Scheme for AC power or battery power equates to one of the following processor levels:

■ None: Always runs at the highest performance state.

■ Adaptive: Performance state is selected based on CPU

demand.

■ Degrade: Starts at lowest performance state, then uses linear

performance reduction (stop clock throttling) as the battery discharges.

■ Constant: Always runs at the lowest performance state.

1–12 Software Guide

Power

When you choose a Power Scheme, you are setting the AC power and battery power modes shown in the following table. No other user intervention is required to control the performance of your notebook processor.

Power Scheme AC Power Battery Power

Home/Office Desk None Adaptive

Portable/Laptop Adaptive Adaptive

Presentation Adaptive Degrade

Always On None None

Minimal Power Management

Max Battery Adaptive Degrade

Adaptive Adaptive

Software Guide 1–13

Security

This chapter describes some of the security features that may be provided on your notebook. For information about Windows XP Home or Windows XP Professional security features, refer to your operating system documentation.

Software Guide 2–1

Security

Security Features Quick Reference

To Protect Against This Risk Use This Feature

Unauthorized use of the notebook QuickLock and power-on

password

Unauthorized access to the Setup utility

Unauthorized access to the processor serial number and other system identification information

Software viruses Norton AntiVirus software

Unauthorized removal of the notebook

Administrator password

System Information

Security cable slot (used with an optional security cable)

The purpose of security

✎

solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen.

Your notebook also has a DriveLock security feature. For more information about this feature, refer to the notebook’s online Help and Support Center by selecting Start > Help and Support.

2–2 Software Guide

About Passwords

Forgotten Passwords

Most security features use passwords. When you set a password, write it down and store it in a secure location.

■ If you forget your power-on password or Administrator

password, you cannot start the notebook or resume from Hibernation until an authorized service provider resets the notebook. Refer to the Worldwide Telephone Numbers booklet included with the notebook to contact a Compaq Product Information Center.

■ If you forget the DriveLock user password but know your

DriveLock master password, you can remove DriveLock protection from the drive.

■ If you forget both your user and master DriveLock

passwords, the hard drive is permanently unusable.

About QuickLock (Fn+F6)

Security

In this guide, the function keys are capitalized (Fn, F5). The

✎

function keys on your keyboard may be lowercase (fn, f5).

The QuickLock operating system security feature disables the keyboard and displays the logon screen. QuickLock does not disable the TouchPad.

Before you can use this feature, you must set a Windows system password. For instructions, refer to your operating system documentation.

After you set your Windows system password:

■ To initiate QuickLock, press the Fn+F6 hotkey.

■ To disable QuickLock, enter your Windows system

password.

Software Guide 2–3

+ 49 hidden pages