HP Compaq Presario R3000, Compaq Presario R3001, Compaq Presario R3001US, Compaq Presario R3002, Compaq Presario R3003XX Warranty and Technical Support

Worldwide Limited
Warranty and
Technical Support

NOTEBOOK PRODUCTS

WORLDWIDE LIMITED WARRANTY AND
TECHNICAL SUPPORT

This document includes Limited Warranty information for notebook products
purchased in the United States, Canada, and the Caribbean. Refer to the section
that is appropriate for the geographic location in which you purchased your
computer.

United States, Canada, and the Caribbean

General Terms

THIS LIMITED WARRANTY APPLIES TO THE COMPAQ BRANDED
HARDWARE PRODUCTS SOLD BY OR LEASED FROM HEWLETT-PACKARD
COMPANY, ITS SUBSIDIARIES, AFFILIATES, AUTHORIZED RESELLERS, OR
COUNTRY DISTRIBUTORS (COLLECTIVELY REFERRED TO IN THIS LIMITED
WARRANTY AS “COMPAQ”). EXCEPT AS EXPRESSLY SET FORTH IN THIS
LIMITED WARRANTY, COMPAQ MAKES NO OTHER WARRANTIES OR
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. COMPAQ EXPRESSLY DISCLAIMS ALL WARRANTIES AND
CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED
WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION
TO THE LIMITED WARRANTY PERIOD. SOME STATES OR COUNTRIES DO
NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS
OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES,
SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY
NOT APPLY TO YOU.

This Limited Warranty is applicable in all countries and may be enforced in any
country where Compaq or its authorized service providers offer
warranty service subject to the terms and conditions set forth in this Limited
Warranty. However, warranty service availability and response times may vary
from country to country and may also be subject to registration requirements in
the country of purchase.

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Compaq warrants that the Compaq hardware product and all the internal
components of the product that you have purchased or leased from Compaq are
free from defects in materials or workmanship under normal use during the
Limited Warranty Period. The Limited Warranty Period starts on the date of
purchase or lease from Compaq. Your dated sales or delivery receipt, showing
the date of purchase or lease of the product, is your proof of the purchase or
lease date. You may be required to provide proof of purchase or lease as a
condition of receiving warranty service. You are entitled to warranty service
according to the terms and conditions of this document if a repair to your
Compaq branded hardware is required within the Limited Warranty Period.
This Limited Warranty extends only to the original purchaser or lessee of this
Compaq branded product and is not transferable to anyone who obtains
ownership of the Compaq branded product from the original purchaser or
lessee.

Compaq products are manufactured using new materials or new and used
materials equivalent to new in performance and reliability. Spare parts may be
new or equivalent to new. Spare parts are warranted to be free from defects in
material or the workmanship ninety (90) days or for the remainder of the
Limited Warranty Period of the Compaq hardware product in which they are
installed, whichever is longer.

During the Limited Warranty Period, Compaq will repair or replace the
defective component parts or the hardware product. All component parts or
hardware products removed under this Limited Warranty become the property
of Compaq. The replacement part or product takes on either the Limited
Warranty status of the removed part or product or the ninety (90) day limited
warranty of the spare part. In the unlikely event that your Compaq product has a
recurring failure, Compaq, at its discretion, may elect to provide you with a
replacement unit of Compaq’s choosing that is at least equivalent to your
Compaq branded product in hardware performance. Compaq reserves the right
to elect, at its sole discretion, to give you a refund of your purchase price or
lease payments (less interest) instead of a replacement. This is your exclusive
remedy for defective products.

YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED
ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION
AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA.
BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA
AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL
INFORMATION. COMPAQ IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS
OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. COMPAQ IS
NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY
PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY COMPAQ
WHEN THE PRODUCT IS MANUFACTURED.

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Compaq does not warrant that the operation of this product will be
uninterrupted or error-free. Compaq is not responsible for damage that occurs as
a result of your failure to follow the instructions that came with the Compaq
branded product.

This Limited Warranty does not apply to expendable parts. This Limited
Warranty does not extend to any product from which the serial number has been
removed or that has been damaged or rendered defective (a) as a result of
accident, misuse, abuse, or other external causes; (b) by operation outside
the usage parameters stated in the user documentation that shipped with the
product; (c) by the use of parts not manufactured or sold by Compaq; or
(d) by modification or service by anyone other than (i) Compaq, (ii) a Compaq
authorized service provider, or (iii) your own installation of end-user
replaceable Compaq or Compaq approved parts if available for your product in
the servicing country.

These terms and conditions constitute the complete and exclusive warranty
agreement between you and Compaq regarding the Compaq branded product
you have purchased or leased. These terms and conditions supersede any prior
agreements or representations—including representations made in Compaq
sales literature or advice given to you by Compaq or an agent or employee of
Compaq—that may have been made in connection with your purchase or lease
of the Compaq branded product. No change to the conditions of this Limited
Warranty is valid unless it is made in writing and signed by an authorized
representative of Compaq.

Limitation of Liability

IF YOUR COMPAQ BRANDED HARDWARE PRODUCT FAILS TO WORK AS
WARRANTED ABOVE, YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE
REPAIR OR REPLACEMENT. COMPAQ’S MAXIMUM LIABILITY UNDER THIS
LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE
PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR
REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION
IN CONDITIONS OF NORMAL USE.

COMPAQ IS NOT LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT
OR THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDING ANY LOST
PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES. COMPAQ IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD
PARTY OR MADE BY YOU FOR A THIRD PARTY.

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