HP Compaq Presario CQ57-410US, Compaq Presario CQ57-439WM, Compaq Presario CQ57-489CA, Compaq Presario CQ57-489WM Getting Started Guide

Getting Started
Compaq Notebook
© Copyright 2011 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Second Edition: November 2011
First Edition: August 2011
Document Part Number: 657025-002
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.
For any further information or for requesting a full refund of the computer, please contact your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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iv Safety warning notice
Table of contents
1 Welcome .......................................................................................................................................................... 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ..................................................................................................................... 4
Top ....................................................................................................................................................... 4
TouchPad ............................................................................................................................ 4
Lights ................................................................................................................................... 5
Buttons ................................................................................................................................. 6
Keys ..................................................................................................................................... 7
Right side ............................................................................................................................................. 8
Left side ................................................................................................................................................ 9
Display ................................................................................................................................................ 10
Bottom ................................................................................................................................................ 11
3 HP QuickWeb (select models only) ............................................................................................................. 12
Starting HP QuickWeb ....................................................................................................................... 13
4 Networking .................................................................................................................................................... 14
Using an Internet service provider (ISP) ............................................................................................ 15
Connecting to a wireless network ....................................................................................................... 15
Connecting to an existing WLAN ....................................................................................... 16
Setting up a new WLAN network ....................................................................................... 16
Configuring a wireless router ............................................................................ 17
Protecting your WLAN ....................................................................................... 17
5 Keyboard and pointing devices ................................................................................................................... 18
Using the keyboard ............................................................................................................................ 18
Using the action keys ......................................................................................................... 18
Using pointing devices ....................................................................................................................... 20
Setting pointing device preferences ................................................................................... 20
Using the TouchPad .......................................................................................................... 20
v
Turning the TouchPad off and on ...................................................................... 21
Navigating ......................................................................................................... 21
Selecting ........................................................................................................... 22
Using TouchPad gestures ................................................................................. 22
Scrolling ............................................................................................ 23
Pinching/Zooming ............................................................................. 23
Rotating (select models only) ........................................................... 24
Flicking (select models only) ............................................................ 24
6 Maintenance .................................................................................................................................................. 25
Inserting or removing the battery ........................................................................................................ 25
Replacing or upgrading the hard drive ............................................................................................... 27
Removing the hard drive .................................................................................................... 27
Installing a hard drive ......................................................................................................... 28
Adding or replacing memory modules ................................................................................................ 30
7 Backup and recovery .................................................................................................................................... 35
Restore ............................................................................................................................................... 36
Creating restore media ....................................................................................................................... 36
Performing a system restore .............................................................................................................. 37
Restoring using the dedicated recovery partition (select models only) .............................. 37
Restoring using the restore media ..................................................................................... 38
Changing the computer boot order .................................................................................... 39
Backing up and recovering your information ...................................................................................... 39
Using Windows Backup and Restore ................................................................................ 40
Using Windows system restore points ............................................................................... 41
When to create restore points ........................................................................... 41
Create a system restore point ........................................................................... 41
Restore to a previous date and time ................................................................. 41
8 Customer support ......................................................................................................................................... 42
Contacting customer support ............................................................................................................. 42
Labels ................................................................................................................................................. 43
9 Specifications ................................................................................................................................................ 44
Input power ......................................................................................................................................... 44
DC plug of external HP power supply ................................................................................ 44
Operating environment ....................................................................................................................... 45
Index ................................................................................................................................................................... 46
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1Welcome
Finding information
After you set up and register the computer, it is important to take the following steps:
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
Internet. For more information, refer to
Set up HP QuickWeb—Immediately access the Internet, widgets, and communications
programs without launching your main operating system. For more information, refer to
HP QuickWeb (select models only) on page 12.
Update your antivirus software—Protect your computer from damage caused by viruses. The
software is preinstalled on the computer and includes a limited subscription for free updates. For more information, refer to the HP Notebook Reference Guide.
Networking on page 14.
Get to know your computer—Learn about your computer features. Refer to
your computer on page 4 and Keyboard and pointing devices on page 18 for additional
information.
Create recovery discs—Recover the operating system and software to factory settings in case
of system instability or failure. For instructions, refer to
Find installed software—Access a list of the software preinstalled on the computer. Select
Start > All Programs. For details about using the software included with the computer, refer to the software manufacturer's instructions, which may be provided with the software or on the manufacturer's Web site.
Backup and recovery on page 35.
Getting to know
1

Finding information

The computer comes with several resources to help you perform various tasks.
Resource Contents
Instructions for setting up the computer
Getting Started
To access this guide:
Select Start > All Programs > HP Help and Support > HP Documentation.
HP Notebook Reference Guide
To access this guide:
Select Start > All Programs > HP Help and Support > HP Documentation.
How to set up the computer
Identification of computer components
Computer features
Instructions for the following:
Connecting to a wireless network
Using the keyboard and pointing devices
Replacing or upgrading the hard drive and memory
modules
Performing a backup and a recovery
Contacting customer support
Computer specifications
Power management features
Instructions for the following:
Maximizing battery life
Using the multimedia features of the computer
Protecting the computer
Help and Support
To access Help and Support, select Start > Help and
Support.
NOTE: For country- or region-specific support, go to
http://www.hp.com/support, select your country or
region, and follow the on-screen instructions.
Regulatory, Safety and Environmental Notices
To access this guide:
Select Start > All Programs > HP Help and Support > HP Documentation.
Safety & Comfort Guide
To access this guide:
Select Start > All Programs > HP Help and Support > HP Documentation.
– or –
Go to
http://www.hp.com/ergo.
Caring for the computer
Updating the software
Operating system information
Software, driver, and BIOS updates
Troubleshooting tools
Instructions for contacting customer support
Regulatory and safety information
Battery disposal information
Proper workstation setup
Guidelines for posture and work habits that maximize your
comfort and decrease your risk of injury
Electrical and mechanical safety information
2 Chapter 1 Welcome
Resource Contents
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP Web site
To access this Web site, go to
support.
Limited Warranty*
To access the warranty:
Select Start > All Programs > HP Help and Support > HP Documentation.
– or –
Go to
http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy from
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
http://www.hp.com/go/orderdocuments or write to:
http://www.hp.com/
HP customer support telephone numbers
Customer support information
Information for ordering parts
Software, driver, and BIOS updates
Information about accessories for the computer
Warranty information
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
When you request a printed copy of your warranty, please include your product number, warranty period (found on your serial number label), name, and postal address.
Important: Do NOT return your HP product to the addresses above. For product support, refer to your product home page at
http://www.hp.com/go/contactHP.
Finding information 3

2 Getting to know your computer

Top
Right side
Left side
Display
Bottom
Top

TouchPad

Component Description
(1) TouchPad light Amber: The TouchPad is off.
(2)
(3) TouchPad zone Moves the pointer and selects or activates items on the
4 Chapter 2 Getting to know your computer
TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the
Off: The TouchPad is on.
TouchPad on/off button to turn the TouchPad on and off.
screen.

Lights

Component Description
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) Right TouchPad button Functions like the right button on an external mouse.
Component Description
(1) TouchPad light Amber: The TouchPad is off.
Off: The TouchPad is on.
(2) Caps lock light White: Caps lock is on.
Off: Caps lock is off.
(3) Power light White: The computer is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off.
(4)
Wireless light
White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
Amber: All wireless devices are off.
Top 5

Buttons

Description
Power button
When the computer is off, press the button to turn on the
computer.
When the computer is on, press the button briefly to initiate
Sleep.
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.
6 Chapter 2 Getting to know your computer

Keys

Component Description
(1) esc key Displays system information when pressed in combination
(2) Action keys Execute frequently used system functions.
(3) fn key Displays system information when pressed in combination
(4)
(5)
(6)
Windows logo key Displays the Windows Start menu.
QuickWeb key
Windows applications key Displays a shortcut menu for items beneath the pointer.
with the fn key.
with the esc key.
When the computer is off or in Hibernation, press the
button to open HP QuickWeb.
When the computer is in Microsoft Windows, press
the button to open the default Web browser.
When the computer is in HP QuickWeb, press the
button to open the default Web browser.
NOTE: For more information, refer to
(select models only) on page 12 in this guide and to the
HP QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not perform any action or function.
HP QuickWeb
Top 7

Right side

Component Description
(1) Optical drive (select models only) Reads and writes to an optical disc.
(2) Optical drive light
(3)
(4) Power connector Connects an AC adapter.
(5)
(6)
USB ports (2) Connect optional USB devices.
AC adapter light
Security cable slot Attaches an optional security cable to the computer.
On: The optical drive is in use.
Off: The optical drive is idle.
White: The computer is connected to external
power and the battery is fully charged.
Amber: A battery is charging.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being mishandled or stolen.
8 Chapter 2 Getting to know your computer

Left side

Component Description
(1)
(2) Vents (2) Enable airflow to cool internal components.
(3)
(4)
(5)
(6)
(7)
External monitor port Connects an external VGA monitor or projector.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
RJ-45 (network) jack Connects a network cable.
HDMI port (select models only) Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or audio component.
USB port Connects an optional USB device.
Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
Audio-out (headphone) jack Connects optional powered stereo speakers,
headphones, earbuds, a headset, or television audio.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
(8) Digital Media Slot Supports the following digital card formats:
MultiMediaCard
Secure Digital (SD) Memory Card
Secure Digital High Capacity (SDHC) Card
(9)
(10)
Drive light Blinking white: The hard drive is being accessed.
Power light
White: The computer is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off.
Left side 9

Display

Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
(2) Webcam light On: The webcam is in use.
(3) Webcam Records video and captures still photographs.
(4) Internal microphone Records sound.
(5) Internal display switch Turns off the display and initiates Sleep if the display is closed
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
local area networks (WLAN).
NOTE: Select computer models only have one WLAN
antenna.
To use the webcam, select Start > All Programs > Communication and Chat > CyberLink YouCam.
while the power is on.
NOTE: The internal display switch is not visible from the
outside of the computer.
10 Chapter 2 Getting to know your computer

Bottom

Component Description
(1) Battery bay Holds the battery.
(2)
(3) Vents (5) Enable airflow to cool internal components.
(4)
(5)
Battery release latch Releases the battery from the battery bay.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Hard drive bay Holds the hard drive.
Memory module compartment Contains the memory module slots.
Bottom 11
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