HP Compaq Presario CQ57 Maintenance And Service Manual

Compaq Presario CQ57 Notebook PC

Maintenance and Service Guide

© Copyright 2011 Hewlett-Packard
Development Company, L.P.

AMD, the AMD Arrow logo, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel, Celeron, and Pentium are trademarks
of Intel Corporation in the U.S. and other
countries. Microsoft and Windows are U.S.
registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

Third Edition: August 2011

First Edition: March 2011

Document Part Number: 638662-003

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 7

Display ................................................................................................................................... 7

Button ..................................................................................................................................... 8

Keys ....................................................................................................................................... 9

Lights .................................................................................................................................... 10

TouchPad .............................................................................................................................. 11

Left side ................................................................................................................................ 12

Right side .............................................................................................................................. 13

Bottom .................................................................................................................................. 14

3 Illustrated parts catalog .................................................................................................. 15

Service tag ............................................................................................................................ 15

Computer major components ................................................................................................... 17

Cable Kit .............................................................................................................................. 22

Display assembly subcomponents ............................................................................................. 23

Mass storage devices ............................................................................................................. 24

Miscellaneous parts ................................................................................................................ 25

Plastics Kit ............................................................................................................................. 26

Sequential part number listing .................................................................................................. 27

4 Removal and replacement procedures ............................................................................ 32

Preliminary replacement requirements ....................................................................................... 32

Tools required ......................................................................................................... 32

Service considerations ............................................................................................. 32

Plastic parts ............................................................................................. 32

Cables and connectors ............................................................................. 32

Drive handling ......................................................................................... 33

Grounding guidelines .............................................................................................. 33

Electrostatic discharge damage .................................................................. 33

v

Packaging and transporting guidelines ........................................ 35

Component replacement procedures ........................................................................................ 37

Service tag ............................................................................................................. 37

Computer feet ......................................................................................................... 38

Battery ................................................................................................................... 39

Optical drive (select models only) .............................................................................. 40

WLAN module ........................................................................................................ 43

Memory module ...................................................................................................... 45

Hard drive ............................................................................................................. 46

Keyboard ............................................................................................................... 49

Top cover ............................................................................................................... 52

Power button board ................................................................................................. 56

TouchPad button board ............................................................................................ 57

USB board ............................................................................................................. 59

Power connector cable ............................................................................................ 60

Speakers ................................................................................................................ 62

Optical drive connector cable ................................................................................... 63

Display assembly .................................................................................................... 64

System board ......................................................................................................... 71

RTC battery ............................................................................................................ 74

Fan/heat sink assembly ........................................................................................... 76

Processor ............................................................................................................... 82

5 Setup Utility (BIOS) and System Diagnostics .................................................................... 84

Using Setup Utility .................................................................................................................. 84

Starting Setup Utility ................................................................................................ 84

Changing the language of Setup Utility ...................................................................... 84

Navigating and selecting in Setup Utility .................................................................... 85

Displaying system information ................................................................................... 85

Restoring factory settings in Setup Utility ..................................................................... 86

Exiting Setup Utility ................................................................................................. 86

Updating the BIOS .................................................................................................. 86

Determining the BIOS version .................................................................... 87

Downloading a BIOS update ..................................................................... 87

Using System Diagnostics ........................................................................................................ 88

6 Specifications ................................................................................................................. 89

Computer specifications .......................................................................................................... 89

15.6-inch display specifications ............................................................................................... 90

Hard drive specifications ........................................................................................................ 91

vi

7 Backup and recovery ...................................................................................................... 92

Restore ................................................................................................................................. 92

Creating restore media ........................................................................................................... 93

Performing a system restore ..................................................................................................... 94

Restoring using the dedicated recovery partition (select models only) ............................. 94

Restoring using the restore media .............................................................................. 95

Changing the computer boot order ............................................................................ 95

Backing up and recovering your information ............................................................................. 96

Using Windows Backup and Restore ......................................................................... 97

Using Windows system restore points ........................................................................ 97

When to create restore points .................................................................... 97

Create a system restore point ..................................................................... 98

Restore to a previous date and time ............................................................ 98

8 Power cord set requirements .......................................................................................... 99

Requirements for all countries .................................................................................................. 99

Requirements for specific countries and regions ....................................................................... 100

9 Recycling ...................................................................................................................... 101

Battery ................................................................................................................................ 101

Display ............................................................................................................................... 101

Index ............................................................................................................................... 107

vii

viii

1 Product description

Category Description Computer models

equipped with an
AMD processor

Computer models
equipped with an
Intel processor

Product Name Compaq Presario CQ57 Notebook PC √√

Processors AMD® E450 1.65-GHz processor (dual core,

18 W)

√

AMD E350 1.60-GHz processor (dual core,

18 W)

√

AMD E300 1.30-GHz processor (dual core,

18 W)

√

AMD C50 1.00-GHz processor (1.0-

MB L2 cache, dual core, 9 W)

√

Intel Core i5-2430M 2.40-GHz processor

(1333-MHz FSB, 3.0-MB L3 cache, dual core,
35 W; not supported on computer models
equipped with Windows 7 Starter 32-bit
operating system)

√

Intel Core i3-2330M 2.20-GHz processor

(1333-MHz FSB, 3.0-MB L3 cache, dual core,
35 W; not supported on computer models
equipped with Windows 7 Starter 32-bit
operating system)

√

Intel Core i3-370M 2.40-GHz processor (1066-

MHz FSB, 3.0-MB L3 cache, dual core, 35 W;
not supported on computer models equipped
with Windows 7 Starter 32-bit
operating system)

√

Intel Pentium P6300 2.26-GHz processor (3.0-

MB L3 cache, dual core, 35 W)

√

Intel Pentium P6200 2.13-GHz processor (3.0-

MB L3 cache, dual core, 35 W)

√

Intel Pentium B960 2.20-GHz processor (2.0-

MB L2 cache, dual core, TJ85, 35 W; not
supported on computer models equipped with
Windows 7 Starter 32-bit operating system)

√

1

Category Description Computer models

equipped with an
AMD processor

Computer models
equipped with an
Intel processor

Intel Pentium B950 2.10-GHz processor (2.0-

MB L2 cache, dual core, TJ85, 35 W; not
supported on computer models equipped with
Windows 7 Starter 32-bit operating system)

√

Intel Celeron B800 1.50-GHz processor (2.0-

MB L3 cache, dual core, 35 W)

√

Intel Celeron B710 1.50-GHz processor (1.0-

MB L3 cache, single core, 35 W)

√

Intel Celeron DC T3500 2.10-GHz processor

(1.0-MB L2 cache, 800-MHz FSB)

√

Intel Celeron DC T3300 2.00-GHz processor

(1.0-MB L2 cache, 800-MHz FSB)

√

Intel Celeron SC C925 2.30-GHz processor

(1.0-MB L2 cache, 800-MHz FSB)

√

Intel Celeron SC C900 2.20-GHz processor

(1.0-MB L2 cache, 800-MHz FSB)

√

Chipset AMD A50M fusion controller hub (FCH) √

Northbridge:

●

Intel HM65 Express Chipset

●

Intel HM55 Express Chipset

√

Graphics AMD Radeon™ HD 6320M discrete-class

graphics supporting DX11

AMD Radeon™ HD 6310M discrete-class
graphics supporting DX11

Support for high-definition DVD playback with
HD-decode and DX10 and DX11 support

√

Internal graphics:

●

Intel HD 3000 graphics on computer
models equipped with an Intel Core i5 or
i3 processor

●

Intel HD graphics on computer models
equipped with an Intel Celeron or
Pentium processor

√

Discrete graphics: AMD Radeon HD 6370M

Graphics with 512-MB of discrete video
memory (64M×16 DDR3 900 MHz × 4 PCs)

√

2 Chapter 1 Product description

Category Description Computer models

equipped with an
AMD processor

Computer models
equipped with an
Intel processor

Switchable discrete graphics (not

supported on computer models equipped with
Windows 7 Starter OS): AMD Radeon HD
6470M Graphics with 512-MB of discrete
video memory (64M×16 DDR3 900 MHz × 4
PCs) or AMD Radeon HD 6470M Graphics
with 1024-MB of discrete video memory
(128M×16 DDR3 900 MHz × 4 PCs)

√

Support for high-definition DVD playback with

HD-decode ,and DX10 (UMA) and DX11
(discrete) support

√

Panel 15.6-in, high-definition (HD), light-emitting

diode (LED), SVA BrightView (1366×768)
display; typical brightness: 200 nits

All display assemblies include 1 or 2 wireless
local area network (WLAN) antenna cables

Supports 16:9 ultra wide aspect ratio

√√

Memory 2 customer-accessible/upgradable memory

module slots

√√

Supports dual-channel memory √√

Supports up to 8192 GB of system RAM √√

DDR3/1333-MHz √√

Supports the following configurations:

●

8192-MB total system memory (4096×2;
not supported on a 32-bit
operating system)

●

4096-MB total system memory (4096×1
or 2048×2; not supported with
Windows® 7 Starter OS)

●

3072-MB total system memory (2048×1 +
1024×1; not supported with Windows® 7
Starter OS)

●

2048-MB total system memory (2048×1
or 1024×2)

●

1024-MB total system memory (1024×1;
not supported on a 64-bit
operating system)

√√

Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-

mm (.37-in) and 7.0-mm (.28-in) thicknesses

√√

Customer-accessible √√

Serial ATA √√

3

Category Description Computer models

equipped with an
AMD processor

Computer models
equipped with an
Intel processor

Supports the following hard drives:

●

500-GB, 5400-rpm

●

320-GB, 5400-rpm

●

250-GB, 5400-rpm

√√

Optical drive (select
models only)

Fixed √√

Serial ATA √√

12.7-mm tray load √√

Support for the following optical drives (select

models only):

●

DVD±RW and CD-RW Super Multi
Double-Layer Combo Drive
with LightScribe

●

DVD±RW and CD-RW Drive

●

DVD-ROM Drive

√√

Audio and video Single digital microphone √√

HD audio √√

Presario-branded Altec/Lansing speakers √√

Supports Microsoft Premium requirements √√

HP VGA webcam (select models only, fixed, no

tilt with activity LED, 640×480 by 24 frames
per second

√√

Ethernet Integrated 10/100 network interface

card (NIC)

√√

Wireless Integrated wireless local area network (WLAN)

options by way of wireless module

√√

One or two WLAN antennas built into

display assembly

√√

4 Chapter 1 Product description

Category Description Computer models

equipped with an
AMD processor

Computer models
equipped with an
Intel processor

Support for the following WLAN formats:

●

Atheros 9485GN 802.11b/g/n 1×1
WiFi and 3012 Bluetooth 4.0
Combo Adapter

●

Atheros AR9002WB-1NGB 802.11b/g/n
1×1 WiFi and Bluetooth 2.1+EDR
Combo Adapter (BT3.0+HS ready)

●

Broadcom 4313GN 802.11b/g/n 1×1
WiFi and 20702 Bluetooth 4.0
Combo Adapter

●

Ralink 5390GN 802.11b/g/n 1×1
WiFi Adapter

●

Realtek 8188BC8 802.11a/b/g/n 2×2
WiFi and Bluetooth 3.0+HS
Combo Adapter

●

Realtek 8188GN 802.11b/g/n 1×1
WiFi Adapter

√√

External media
card

HP Multi-Format Digital Media Reader supports
the following digital card formats:

●

MultiMediaCard (MMC)

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC)
Memory Card

√√

Ports

●

3-pin AC power

●

Audio-in (mono microphone)

●

Audio-out (stereo headphone)

●

HDMI version 1.4 supporting
1920 ×1200 @ 60Hz

●

RJ-45 (Ethernet, includes link and
activity lights)

●

USB 2.0 (3 ports)

●

VGA (Dsub 15 pin) supporting
2048×1536 external resolution @ 85 Hz,
1920 ×1200 external resolution @ 60Hz,
hot plug and unplug and auto-detection
for correct output to wide-aspect vs.
standard aspect video

√√

Keyboard/
pointing devices

Full-size 14-in, textured, pocket, keyboard with
full numeric keypad

√√

5

Category Description Computer models

equipped with an
AMD processor

Computer models
equipped with an
Intel processor

TouchPad with multi-touch gestures, 2-finger

scrolling, and pinch-zoom enabled

√√

Taps enabled by default √√

Power
requirements

65-W RC V HP Smart AC adapter with
localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)

√

90-W PFC RC V EM HP Smart AC adapter with

localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)

90-W PFC RC V HP Smart AC adapter with
localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)

65-W RC V EM HP Smart AC adapter with
localized cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)

√

Support for the following batteries:

●

6-cell, 55-Whr, 2.55-Ah Li-ion battery

●

6-cell, 47-Whr, 2.20-Ah Li-ion battery

√√

Security Security cable slot √√

Operating system Preinstalled:

●

Windows 7 Home Basic (64- and 32-bit)

●

Windows 7 Home Premium (64-bit)

●

Windows 7 Professional (64-bit)

●

Windows 7 Starter (32-bit, not supported
on computer models equipped with a 500­GB hard drive)

●

FreeDOS

√√

Serviceability End-user replaceable parts:

●

AC adapter

●

Battery

●

Hard drive

●

Memory modules (2)

●

Optical drive

●

WLAN module

√√

6 Chapter 1 Product description

2 External component identification

Display

Item Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate

with WLANs.

NOTE: Select computer models only have one

WLAN antenna.

(2) Webcam light On: The webcam is in use.

(3) Webcam Records video and captures still photographs.

To use the webcam, select Start > All Programs >
HP > HP MediaSmart > HP
MediaSmart Webcam.

(4) Internal microphone Records sound.

Display

7

Item Component Description

(5) Internal display switch Turns off the display and initiates Sleep if the display is

closed while the power is on.

NOTE: The internal display switch is not visible from

the outside of the computer.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Button

Component Description

Power button

●

When the computer is off, press the button to turn on
the computer.

●

When the computer is on, press the button briefly to
initiate Sleep.

●

When the computer is in the Sleep state, press the
button briefly to exit Sleep.

●

When the computer is in Hibernation, press the
button briefly to exit Hibernation.

If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off
the computer.

To learn more about your power settings, select Start >

Control Panel > System and Security > Power
Options, or refer to the HP Notebook Reference Guide.

8 Chapter 2 External component identification

Keys

Item Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) fn key Displays system information when pressed in combination

with the esc key.

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Action keys Execute frequently used system functions.

Keys

9

Lights

Item Component Description

(1) TouchPad light

●

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

(2) Caps lock light

●

White: Caps lock is on.

●

Off: Caps lock is off.

(3) Power light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off.

(4) Wireless light

●

White: An integrated wireless device, such as a
WLAN device and/or a Bluetooth device, is on.

●

Amber: All wireless devices are off.

10 Chapter 2 External component identification

TouchPad

Item Component Description

(1) TouchPad light

●

Amber: The TouchPad is off.

●

On: The TouchPad is on.

(2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the

TouchPad on/off button to turn the TouchPad on and off.

(3) TouchPad zone Moves the pointer and selects or activates items on

the screen.

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) Right TouchPad button Functions like the right button on an external mouse.

TouchPad

11

Left side

Item Component Description

(1) External monitor port Connects an external VGA monitor or projector.

(2) Vents (2) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during
routine operation.

(3) RJ-45 (network) jack Connects a network cable.

(4) HDMI port (select models only) Connects an optional video or audio device, such as a

high-definition television, or any compatible digital or
audio component.

(5) USB port Connect optional USB devices.

(6) Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

(7) Audio-out (headphone) jack Produce sound when connected to optional powered

stereo speakers, headphones, ear buds, a headset, or
television audio.

WARNING! To reduce the risk of personal injury,

adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, and
Environmental Notices.

When a device is connected to the jack, the computer
speakers are disabled.

(8) Digital Media Slot Supports the following digital card formats:

●

MultiMediaCard

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

(9) Drive light Blinking white: The hard drive is being accessed.

(10) Power light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off.

12 Chapter 2 External component identification

Right side

Item Component Description

(1) Optical drive (select models only) Reads and writes to an optical disc.

(2) Optical drive light

●

On: The optical drive is in use.

●

Off: The optical drive is idle.

(3) USB ports (2) Connect optional USB devices.

(4) Power connector Connects an AC adapter.

(5) AC adapter light

●

White: The computer is connected to external power
and the battery is fully charged.

●

Amber: A battery is charging.

(6) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being
mishandled or stolen.

Right side

13

Bottom

Item Component Description

(1) Battery bay Holds the battery.

(2) Battery release latch Releases the battery from the battery bay.

(3) Vents (5) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during
routine operation.

(4) Hard drive bay Holds the hard drive.

(5) Memory module compartment Contains the memory module slots.

14 Chapter 2 External component identification

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.

Item Component Description

(1) Product name This is the product name affixed to the front of

the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

each product.

Service tag

15

Item Component Description

(3) Part number/Product number (p/n) This number provides specific information about the

product’s hardware components. The part number helps
a service technician determine what components and
parts are needed.

(4) Warranty period This number describes the duration of the warranty

period for the computer.

(5) Model description This is the alphanumeric identifier used to locate

documents, drivers, and support for the computer.

16 Chapter 3 Illustrated parts catalog

Computer major components

Item Component Spare part number

(1) 15.6-in, high definition (HD), light-emitting diode (LED), BrightView display assembly (includes

microphone and wireless antenna transceivers and cables):

Equipped with webcam 645095-001

Not equipped with webcam 645094-001

NOTE: For more display assembly spare part information, see

Display assembly subcomponents on page 23.

Computer major components

17

Item Component Spare part number

(2) Keyboard (includes keyboard cable):

For use with all computer models:

For use in Belgium 646125-A41

For use in Bulgaria 646125-261

For use in Canada 646125-121

For use in the Czech Republic 646125-221

For use in Denmark, Finland, and Norway 646125-DH1

For use in France 646125-051

For use in Germany 646125-041

For use in Greece 646125-DJ1

For use in Hungary 646125-211

For use in Israel 646125-BB1

For use in Italy 646125-061

For use in Latin America 646125-161

For use in the Netherlands 646125-B31

For use in Portugal 646125-131

For use in Russia 646125-251

For use in Saudi Arabia 646125-171

For use in Slovenia 646125-BA1

For use in Spain 646125-071

For use in Switzerland 646125-BG1

For use in Turkey 646125-141

For use in the United Kingdom 646125-031

For use in the United States 646125-001

For use only with computer models equipped with an Intel processor:

For use in India 646125-D61

For use in Japan 646125-291

For use in South Korea 646125-AD1

For use in Taiwan 646125-AB1

(3) Top cover (includes TouchPad and TouchPad cable) 646136-001

(4) Power button board (includes cable) 646129-001

(5) TouchPad button board (includes bracket and cable) 646130-001

18 Chapter 3 Illustrated parts catalog

Item Component Spare part number

Cable Kit, includes: 646119-001

(6a) TouchPad cable

(6b) Optical drive connector cable

(6c) Hard drive connector cable

NOTE: See

Cable Kit on page 22 for more Cable Kit spare part information.

(7) USB board (includes cable) 646128-001

(8) Power connector cable 646121-001

Plastics Kit, includes: 646131-001

(9a) Hard drive compartment cover (includes one captive screw, secured by a C-clip)

(9b) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip)

NOTE: See

Plastics Kit on page 26 for more Plastics Kit spare part information.

(10) Speaker Kit (includes left and right speakers and cable) 647315-001

(11) System board (includes replacement thermal material):

For use only with computer models equipped with an AMD E450 1.65-GHz processor

(dual core, 18 W) and a graphics subsystem with UMA video memory

657323-001

For use only with computer models equipped with an AMD E350 1.60-GHz processor

(dual core, 18 W) and a graphics subsystem with UMA video memory (for use only
with computer models in the United States)

647320-001

For use only with computer models equipped with an AMD E300 1.30-GHz processor

(dual core, 18 W) and a graphics subsystem with UMA video memory

657324-001

For use only with computer models equipped with an AMD C50 1.00-GHz processor

(1.0-MB L2 cache, dual core, 9 W) and a graphics subsystem with UMA
video memory (for use only with computer models in the United States)

653985-001

For use only with computer models equipped with an Intel Core i5 or i3 processor and

a graphics subsystem with discrete video memory

646179-001

For use only with computer models equipped with an Intel Core i5 or i3 processor and

a graphics subsystem with UMA video memory

646177-001

For use only with computer models equipped with an Intel Pentium processor and a

graphics subsystem with discrete video memory

646176-001

For use only with computer models equipped with an Intel Pentium processor and a

graphics subsystem with UMA video memory

646175-001

For use only with computer models equipped with an Intel Celeron processor 646174-001

Thermal Material Kit (includes replacement thermal paste and pads):

For use only with computer models equipped with an AMD processor 650277-001

For use only with computer models equipped with an Intel processor 646135-001

(12) RTC battery (includes cable and double-sided tape) 646132-001

(13) Processor (includes replacement thermal material):

Computer major components

19

Item Component Spare part number

Intel Core i5-2430M 2.40-GHz processor (1333-MHz FSB, 3.0-MB L3 cache,

dual core, 35 W; not supported on computer models equipped with Windows 7
Starter 32-bit operating system)

653341-001

Intel Core i3-2330M 2.20-GHz processor (1333-MHz FSB, 3.0-MB L3 cache,

dual core, 35 W; not supported on computer models equipped with Windows 7
Starter 32-bit operating system)

653339-001

Intel Core i3-370M 2.40-GHz processor (1066-MHz FSB, 3.0-MB L3 cache,

dual core, 35 W; not supported on computer models equipped with Windows 7
Starter 32-bit operating system)

613584-001

Intel Pentium P6300 2.26-GHz processor (3.0-MB L3 cache, dual core, 35 W) 635500-001

Intel Pentium P6200 2.13-GHz processor (3.0-MB L3 cache, dual core, 35 W) 625831-001

Intel Pentium B960 2.20-GHz processor (2.0-MB L2 cache, dual core, TJ85, 35 W;

not supported on computer models equipped with Windows 7 Starter 32-bit
operating system)

664662-001

Intel Pentium B950 2.10-GHz processor (2.0-MB L2 cache, dual core, TJ85, 35 W;

not supported on computer models equipped with Windows 7 Starter 32-bit
operating system)

653338-001

Intel Celeron B800 1.50-GHz processor (2.0-MB L3 cache, dual core, 35 W) 664661-001

Intel Celeron B710 1.50-GHz processor (1.0-MB L3 cache, single core, 35 W) 664660-001

Intel Celeron DC T3500 2.10-GHz processor (1.0-MB L2 cache, 800-MHz FSB) 625830-001

Intel Celeron DC T3300 2.00-GHz processor (1.0-MB L2 cache, 800-MHz FSB) 592399-001

Intel Celeron SC C925 2.30-GHz processor (1.0-MB L2 cache, 800-MHz FSB) 636636-001

Intel Celeron SC C900 2.20-GHz processor (1.0-MB L2 cache, 800-MHz FSB) 534419-001

(14) Fan/heat sink assembly (includes replacement thermal material):

For use only with computer models equipped with an AMD processor 647316-001

For use only with computer models equipped with an Intel Core i5 or i3 processor and

a graphics subsystem with discrete video memory

646182-001

For use only with computer models equipped with an Intel Core i5 or i3 processor and

a graphics subsystem with UMA video memory

646183-001

For use only with computer models equipped with an Intel Pentium processor and a

graphics subsystem with discrete video memory

646180-001

For use only with computer models equipped with an Intel Pentium processor and a

graphics subsystem with UMA video memory

646181-001

For use only with computer models equipped with an Intel Celeron processor and a

graphics subsystem with UMA video memory

646184-001

(15) Base enclosure (includes battery release latch, heat sink,

replacement thermal material, and 4 rubber feet)

646114-001

(16) Battery:

6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001

20 Chapter 3 Illustrated parts catalog

Item Component Spare part number

6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001

(17) Optical drive (select models only; includes bezel and bracket):

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 646126-001

DVD±RW and CD-RW Drive 659879-001

DVD-ROM Drive 659638-001

Optical drive slot space saver 659632-001

(18) Hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive connector cable, hard drive bracket, or screws):

500-GB, 5400-rpm 634932-001

320-GB, 5400-rpm 622643-001

250-GB, 5400-rpm 622641-001

Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and screws) 646122-001

(19) Memory modules (2, PC3, 10600, 1333-MHz):

4 GB 621569-001

2 GB 621565-001

1 GB 639738-001

(20) WLAN module:

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001

Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR

Combo Adapter (BT3.0+HS ready)

593127-001

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0

Combo Adapter

657325-001

Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter 630703-001

Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter 602993-001

Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter 640926-001

Computer major components

21

Cable Kit

Item Component Spare part number

Cable Kit, includes: 646119-001

(1) TouchPad cable

(2) Optical drive connector cable

(3) Hard drive connector cable

22 Chapter 3 Illustrated parts catalog

Display assembly subcomponents

Item Component Spare part number

(1) Display bezel:

For use with computer models equipped with a webcam and a microphone 646117-001

For use with computer models equipped only with a microphone 646118-001

(2) Display hinge covers (2) 646124-001

(3) 15.6-in, HD, LED, BrightView display panel 645096-001

(4) Webcam/microphone module 646138-001

Microphone module 645980-001

(5) Display Hinge Kit (includes left and right display hinges and brackets) 646123-001

(6) Display Cable Kit (includes display panel cable and webcam/

microphone module cable)

646120-001

(7) Antenna Kit (includes left and right wireless antenna cables and transceivers) 646111-001

Display assembly subcomponents

23

Item Component Spare part number

(8) Display enclosure 646113-001

Display Screw Kit (not illustrated, includes Mylar screw covers and screws) 646134-001

Mass storage devices

Item Component Spare part number

(1) Hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive connector cable, hard drive bracket, or screws):

500-GB, 5400-rpm 634932-001

320-GB, 5400-rpm 622643-001

250-GB, 5400-rpm 622641-001

Hard Drive Hardware Kit, includes: 646122-001

(2) Hard drive bracket

Screws (not illustrated)

(3) Optical drive (includes bezel and bracket):

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe

(select models only)

646126-001

DVD±RW and CD-RW Drive 659879-001

24 Chapter 3 Illustrated parts catalog

Item Component Spare part number

DVD-ROM Drive 659638-001

Optical drive slot space saver 659632-001

Miscellaneous parts

Component Spare part number

HP Smart AC adapter:

65-W RC V HP Smart AC adapter for use will all computer models 609939-001

For use only with computer models equipped with an Intel processor:

90-W PFC RC V EM HP Smart AC adapter 609940-001

90-W PFC RC V HP Smart AC adapter 609947-001

65-W RC V EM HP Smart AC adapter 609948-001

Power cord (3-pin, black, 1.83-m):

For use with all computer models:

For use in Argentina 490371-D01

For use in Denmark 490371-081

For use in Europe 490371-021

For use in Italy 490371-061

For use in Israel 490371-BB1

For use in North America 490371-001

For use in South Africa 490371-AR1

For use in Switzerland 490371-111

For use in the United Kingdom and Singapore 490371-031

For use only with computer models equipped with an Intel processor:

For use in Australia 490371-011

For use in India 490371-D61

For use in Italy 490371-061

For use in Japan 490371-291

For use in the People's Republic of China 490371-AA1

For use in South Korea 490371-AD1

Screw Kit 646133-001

Miscellaneous parts

25

Plastics Kit

Item Component Spare part number

Plastics Kit, includes: 646131-001

(1) Hard drive compartment cover (includes one captive screw, secured by a C-clip)

(2) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip)

26 Chapter 3 Illustrated parts catalog

Sequential part number listing

Spare part number Description

490371-001 Power cord for use with all computer models in North America (3-pin, black, 1.83-m)

490371-011 Power cord for use only with computer models equipped with an Intel processor in Australia (3-

pin, black, 1.83-m)

490371-021 Power cord for use with all computer models in Europe (3-pin, black, 1.83-m)

490371-031 Power cord for use with all computer models in the United Kingdom and Singapore (3-

pin, black, 1.83-m)

490371-061 Power cord for use only with computer models equipped with an Intel processor in Italy (3-

pin, black, 1.83-m)

490371-081 Power cord for use with all computer models in Denmark (3-pin, black, 1.83-m)

490371-111 Power cord for use with all computer models in Switzerland (3-pin, black, 1.83-m)

490371-291 Power cord for use only with computer models equipped with an Intel processor in Japan (3-

pin, black, 1.83-m)

490371-AA1 Power cord for use only with computer models equipped with an Intel processor in the People's

Republic of China (3-pin, black, 1.83-m)

490371-AD1 Power cord for use only with computer models equipped with an Intel processor in South Korea (3-

pin, black, 1.83-m)

490371-AR1 Power cord for use with all computer models in South Africa (3-pin, black, 1.83-m)

490371-BB1 Power cord for use with all computer models in Israel (3-pin, black, 1.83-m)

490371-D01 Power cord for use with all computer models in Argentina (3-pin, black, 1.83-m)

490371-D61 Power cord for use only with computer models equipped with an Intel processor in India (3-

pin, black, 1.83-m)

534419-001 Intel Celeron SC C900 2.20-GHz processor (1.0-MB L2 cache, 800-MHz FSB; includes replacement

thermal material)

592399-001 Intel Celeron DC T3300 2.00-GHz processor (1.0-MB L2 cache, 800-MHz FSB; includes

replacement thermal material)

593127-001 Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter

(BT3.0+HS ready)

593553-001 6-cell, 47-Whr, 2.20-Ah Li-ion battery

593554-001 6-cell, 55-Whr, 2.55-Ah Li-ion battery

602993-001 Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter

609939-001 65-W RC V HP Smart AC adapter for use will all computer models

609940-001 90-W PFC RC V EM HP Smart AC adapter for use only with computer models equipped with an

Intel processor

609947-001 90-W PFC RC V HP Smart AC adapter for use only with computer models equipped with an

Intel processor

Sequential part number listing

27

Spare part number Description

609948-001 65-W RC V EM HP Smart AC adapter for use only with computer models equipped with an

Intel processor

613584-001 Intel Core i3-370M 2.40-GHz processor (1066-MHz FSB, 3.0-MB L3 cache, dual core, 35 W;

includes replacement thermal material; not supported on computer models equipped with
Windows 7 Starter 32-bit operating system)

621565-001 2-GB memory module (PC3, 10600, 1333-MHz)

621569-001 4-GB memory module (PC3, 10600, 1333-MHz)

622641-001 250-GB, 5400-rpm hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive connector cable,

hard drive bracket, or screws)

622643-001 320-GB, 5400-rpm hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive connector cable,

hard drive bracket, or screws)

625830-001 Intel Celeron DC T3500 2.10-GHz processor (1.0-MB L2 cache, 800-MHz FSB; includes

replacement thermal material)

625831-001 Intel Pentium P6200 2.13-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes replacement

thermal material)

630703-001 Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter

634932-001 500-GB, 5400-rpm hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive connector cable,

hard drive bracket, or screws)

635500-001 Intel Pentium P6300 2.26-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes replacement

thermal material)

636636-001 Intel Celeron SC C925 2.30-GHz processor (1.0-MB L2 cache, 800-MHz FSB; includes replacement

thermal material)

639738-001 1-GB memory module (PC3, 10600, 1333-MHz)

640926-001 Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter

645094-001 15.6-in, HD, LED, BrightView display assembly not equipped with a webcam (includes microphone

and wireless antenna transceivers and cables)

645095-001 15.6-in, HD, LED, BrightView display assembly equipped with a webcam (includes microphone and

wireless antenna transceivers and cables)

645096-001 15.6-in, HD, LED, BrightView display panel

645980-001 Microphone module

646111-001 Antenna Kit (includes left and right wireless antenna cables and transceivers)

646113-001 Display enclosure

646114-001 Base enclosure (includes battery release latch, heat sink, replacement thermal material,

and 4 rubber feet)

646117-001 Display bezel for use with computer models equipped with a webcam and a microphone

646118-001 Display bezel for use with computer models equipped only with a microphone

646119-001 Cable Kit (includes TouchPad cable, optical drive connector cable, and hard drive connector cable)

NOTE: See

Cable Kit on page 22 for more Cable Kit spare part information.

28 Chapter 3 Illustrated parts catalog

Spare part number Description

646120-001 Display Cable Kit (includes display panel cable and webcam/microphone module cable)

646121-001 Power connector cable

646122-001 Hard Drive Hardware Kit (includes hard drive bracket and screws)

646123-001 Display Hinge Kit (includes left and right display hinges and brackets)

646124-001 Display hinge covers

646125-001 Keyboard for use with all computer models in the United States (includes keyboard cable)

646125-031 Keyboard for use with all computer models in the United Kingdom and Singapore (includes

keyboard cable)

646125-041 Keyboard for use with all computer models in Germany (includes keyboard cable)

646125-051 Keyboard for use with all computer models in France (includes keyboard cable)

646125-061 Keyboard for use with all computer models in Italy (includes keyboard cable)

646125-071 Keyboard for use with all computer models in Spain (includes keyboard cable)

646125-121 Keyboard for use with all computer models in Canada (includes keyboard cable)

646125-131 Keyboard for use with all computer models in Portugal (includes keyboard cable)

646125-141 Keyboard for use with all computer models in Turkey (includes keyboard cable)

646125-161 Keyboard for use with all computer models in Latin America (includes keyboard cable)

646125-171 Keyboard for use with all computer models in Saudi Arabia (includes keyboard cable)

646125-211 Keyboard for use with all computer models in Hungary (includes keyboard cable)

646125-221 Keyboard for use with all computer models in the Czech Republic (includes keyboard cable)

646125-251 Keyboard for use with all computer models in Russia (includes keyboard cable)

646125-261 Keyboard for use with all computer models in Bulgaria (includes keyboard cable)

646125-291 Keyboard for use only with computer models equipped with an Intel processor in Japan (includes

keyboard cable)

646125-A41 Keyboard for use with all computer models in Belgium (includes keyboard cable)

646125-AB1 Keyboard for use only with computer models equipped with an Intel processor in Taiwan (includes

keyboard cable)

646125-AD1 Keyboard for use only with computer models equipped with an Intel processor in South Korea

(includes keyboard cable)

646125-B31 Keyboard for use with all computer models in the Netherlands (includes keyboard cable)

646125-BA1 Keyboard for use with all computer models in Slovenia (includes keyboard cable)

646125-BB1 Keyboard for use with all computer models in Israel (includes keyboard cable)

646125-BG1 Keyboard for use with all computer models in Switzerland (includes keyboard cable)

646125-D61 Keyboard for use only with computer models equipped with an Intel processor in India (includes

keyboard cable)

Sequential part number listing

29

Spare part number Description

646125-DH1 Keyboard for use with all computer models in Denmark, Finland, and Norway (includes

keyboard cable)

646125-DJ1 Keyboard for use with all computer models in Greece (includes keyboard cable)

646126-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe (select models only)

646128-001 USB board (includes cable)

646129-001 Power button board (includes cable)

646130-001 TouchPad button board (includes bracket and cable)

646131-001 Plastics Kit (includes hard drive compartment cover and memory module/wireless module

compartment cover)

NOTE: See

Plastics Kit on page 26 for more Plastics Kit spare part information.

646132-001 RTC battery (includes cable and double-sided tape)

646133-001 Screw Kit

646134-001 Display Screw Kit (includes Mylar screw covers and screws)

646135-001 Thermal Material Kit for use only with computer models equipped with an Intel processor (includes

replacement thermal paste and pads)

646136-001 Top cover (includes TouchPad and TouchPad cable)

646138-001 Webcam/microphone module

646174-001 System board for use only with computer models equipped with an Intel Celeron processor (includes

replacement thermal material)

646175-001 System board for use only with computer models equipped with an Intel Pentium processor and a

graphics subsystem with UMA video memory (includes replacement thermal material)

646176-001 System board for use only with computer models equipped with an Intel Pentium processor and a

graphics subsystem with discrete video memory (includes replacement thermal material)

646177-001 System board for use only with computer models equipped with an Intel Core i5 or i3 processor and

a graphics subsystem with UMA video memory (includes replacement thermal material)

646179-001 System board for use only with computer models equipped with an Intel Core i5 or i3 processor and

a graphics subsystem with discrete video memory (includes replacement thermal material)

646180-001 Fan/heat sink assembly for use only with computer models equipped with an Intel Pentium processor

and a graphics subsystem with discrete video memory (includes replacement thermal material)

646181-001 Fan/heat sink assembly for use only with computer models equipped with an Intel Pentium processor

and a graphics subsystem with UMA video memory (includes replacement thermal material)

646182-001 Fan/heat sink assembly for use only with computer models equipped with an Intel Core i5 or i3

processor and a graphics subsystem with discrete video memory (includes replacement
thermal material)

646183-001 Fan/heat sink assembly for use only with computer models equipped with an Intel Core i5 or i3

processor and a graphics subsystem with UMA video memory (includes replacement
thermal material)

646184-001 Fan/heat sink assembly for use only with computer models equipped with an Intel Celeron processor

and a graphics subsystem with UMA video memory (includes replacement thermal material)

30 Chapter 3 Illustrated parts catalog

Spare part number Description

647315-001 Speaker Kit (includes left and right speakers and cable)

647316-001 Fan/heat sink assembly for use only with computer models equipped with an AMD processor

(includes replacement thermal material)

647320-001 System board for use only with computer models equipped with an AMD E350 1.60-GHz processor

(dual core, 18 W) and a graphics subsystem with UMA video memory (includes replacement
thermal material; for use only with computer models in the United States)

650277-001 Thermal Material Kit for use only with computer models equipped with an AMD processor (includes

replacement thermal paste and pads)

653338-001 Intel Pentium B950 2.10-GHz processor (2.0-MB L2 cache, dual core, TJ85, 35 W; includes

replacement thermal paste and pads; not supported on computer models equipped with Windows 7
Starter 32-bit operating system)

653339-001 Intel Core i3-2330M 2.20-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W;

includes replacement thermal paste and pads; not supported on computer models equipped with
Windows 7 Starter 32-bit operating system)

653341-001 Intel Core i5-2430M 2.40-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W;

includes replacement thermal paste and pads; not supported on computer models equipped with
Windows 7 Starter 32-bit operating system)

653985-001 System board for use only with computer models equipped with an AMD C50 1.00-GHz processor

(1.0-MB L2 cache, dual core, 9 W) and a graphics subsystem with UMA video memory (includes
replacement thermal paste and pads; for use only with computer models in the United States)

655795-001 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter

657323-001 System board for use only with computer models equipped with an AMD E450 1.65-GHz processor

(dual core, 18 W) and a graphics subsystem with UMA video memory (includes replacement
thermal paste and pads)

657324-001 System board for use only with computer models equipped with an AMD E300 1.60-GHz processor

(dual core, 18 W) and a graphics subsystem with UMA video memory (includes replacement
thermal paste and pads)

657325-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter

659632-001 Optical drive slot space saver

659638-001 DVD-ROM Drive

659879-001 DVD±RW and CD-RW Drive

664660-001 Intel Celeron B710 1.50-GHz processor (1.0-MB L3 cache, single core, 35 W; includes replacement

thermal paste and pads)

664661-001 Intel Celeron B800 1.50-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes replacement

thermal paste and pads)

664662-001 Intel Pentium B960 2.20-GHz processor (2.0-MB L2 cache, dual core, TJ85, 35 W; includes

replacement thermal paste and pads; not supported on computer models equipped with Windows 7
Starter 32-bit operating system)

Sequential part number listing

31

4 Removal and replacement

procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use

care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.

32 Chapter 4 Removal and replacement procedures

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the

computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the
operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.

Preliminary replacement requirements

33

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

34 Chapter 4 Removal and replacement procedures

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or
nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static­safe materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

Preliminary replacement requirements

35

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

36 Chapter 4 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 75 screws that must be removed, replaced, or loosened when servicing the
computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.

Item Component Description

(1) Product name This is the product name affixed to the front of

the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

each product.

(3) Part number/Product number (p/n) This number provides specific information about the

product’s hardware components. The part number helps
a service technician determine what components and
parts are needed.

Component replacement procedures

37

Item Component Description

(4) Warranty period This number describes the duration of the warranty

period for the computer.

(5) Model description This is the alphanumeric identifier used to locate

documents, drivers, and support for the computer.

Computer feet

The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base
enclosure in the locations illustrated below.

38 Chapter 4 Removal and replacement procedures

Battery

Description Spare part number

6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001

6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the battery:

1. Slide the battery release latch (1) to release the battery.

2. Pivot the front edge of the battery (2) up and back.

3. Remove the battery (3) from the computer.

Component replacement procedures

39

To insert the battery:

1. Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay.

2.

Pivot the front edge of the battery down into the battery bay until it is seated. (The battery release
latch will automatically lock into place.)

Optical drive (select models only)

NOTE: The optical drive spare part kit includes a bezel and bracket.

Description Spare part number

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 646126-001

DVD±RW and CD-RW Drive 659879-001

DVD-ROM Drive 659638-001

Optical drive slot space saver 659632-001

Before removing the optical drive, follow these steps:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

Remove the optical drive:

1. Loosen the captive screw (1) that secures the memory module/wireless module compartment cover

to the computer.

40 Chapter 4 Removal and replacement procedures

2.

Lift the rear edge of the memory module/wireless module compartment cover (2) up and forward
until it rests at an angle.

3. Remove the memory module/wireless module compartment cover. The memory module/

wireless module compartment cover is available in the Plastics Kit, spare part number
646131-001.

4. Remove the Phillips PM2.5×6.0 screw (1) that secures the optical drive to the computer.

5. Insert an unbent paper clip or similar thin tool into the optical drive tab access (2) to release the

optical drive tray from the optical drive.

6. Remove the optical drive (3) by sliding it out of the optical drive bay.

Component replacement procedures

41

7.

If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel
toward you.

8. Remove the two Phillips PM2.0×3.0 screws (1) that secure the bracket to the optical drive.

9. Remove the optical drive bracket (2).

Reverse this procedure to reassemble and install the optical drive.

42 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part number

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001

Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(BT3.0+HS ready)

593127-001

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001

Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter 630703-001

Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter 602993-001

Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter 640926-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a

wireless module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

5. Remove the memory module/wireless module compartment cover (see

Optical drive (select models

only) on page 40).

Remove the WLAN module:

1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 terminal. The #2

WLAN antenna cable is connected to the WLAN module #2 terminal.

2. Remove the Phillips PM2.0×3.0 screw (2) that secures the WLAN module to the system board.

(The WLAN module tilts up.)

Component replacement procedures

43

3.

Remove the WLAN module by pulling the module away from the slot at an angle (3).

NOTE: The WLAN module is designed with a notch (4) to prevent incorrect installation into the

WLAN module socket.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective

sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

44 Chapter 4 Removal and replacement procedures

Memory module

Description Spare part number

4-GB (PC3, 10600, 1333-MHz) 621569-001

2-GB (PC3, 10600, 1333-MHz) 621565-001

1-GB (PC3, 10600, 1333-MHz) 639738-001

Before removing a memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

5. Remove the memory module/wireless module compartment cover (see

Optical drive (select models

only) on page 40).

Remove the memory module:

1. Spread the retaining tabs (1) on each side of the memory module slot to release the

memory module. (The memory module tilts up.)

2.

Remove the memory module (2) by pulling it away from the slot at an angle.

Reverse this procedure to install a memory module.

Component replacement procedures

45

Hard drive

NOTE: The hard drive spare part kit does not include the hard drive connector cable, bracket, or

screws. The hard drive connector cable is included in the Cable Kit, spare part number 646119-001.
The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part number
646122-001.

Description Spare part number

500-GB, 5400-rpm 634932-001

320-GB, 5400-rpm 622643-001

250-GB, 5400-rpm 622641-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4.

Remove the battery (see

Battery on page 39).

5. Remove the memory module/wireless module compartment cover (see

Optical drive (select models

only) on page 40).

Remove the hard drive:

1. Loosen the captive screw (1) that secures the hard drive compartment cover to the computer.

46 Chapter 4 Removal and replacement procedures

2.

Lift the rear edge of the hard drive compartment cover (2) up and forward until it rests at
an angle.

3.

Remove the hard drive compartment cover. The hard drive compartment cover is available in the
Plastics Kit, spare part number 646131-001.

4. Disconnect the hard drive connector cable (1) from the system board.

5. Release the hard drive connector cable from the clips (2) built into the base enclosure.

6. Remove the four Phillips PM 2.5×6.0 screws (3) that secure the hard drive to the computer.

7.

Remove the hard drive (4).

Component replacement procedures

47

8.

If it is necessary to replace the hard drive connector cable (1), the hard drive screws (2), or the
hard drive bracket (3), remove and replace the components.

Reverse this procedure to reassemble and install the hard drive.

48 Chapter 4 Removal and replacement procedures

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

Description Spare part number Description Spare part number

For use with all computer models:

For use in Belgium 646125-A41 For use in Latin America 646125-161

For use in Bulgaria 646125-261 For use in the Netherlands 646125-B31

For use in Canada 646125-121 For use in Portugal 646125-131

For use in the Czech Republic 646125-221 For use in Russia 646125-251

For use in Denmark, Finland,
and Norway

646125-DH1 For use in Saudi Arabia 646125-171

For use in France 646125-051 For use in Slovenia 646125-BA1

For use in Germany 646125-041 For use in Spain 646125-071

For use in Greece 646125-DJ1 For use in Switzerland 646125-BG1

For use in Hungary 646125-211 For use in Turkey 646125-141

For use in Israel 646125-BB1 For use in the United Kingdom 646125-031

For use in Italy 646125-061 For use in the United States 646125-001

For use only with computer models equipped with an Intel processor:

For use in India 646125-D61 For use in South Korea 646125-AD1

For use in Japan 646125-291 For use in Taiwan 646125-AB1

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

5. Remove the memory module/wireless module compartment cover (see

Optical drive (select models

only) on page 40).

6. Remove the hard drive compartment cover (see

Hard drive on page 46).

Component replacement procedures

49

Remove the keyboard:

1. Remove the Phillips PM2.5×6.0 screw that secures the keyboard to the computer.

2. Rest and secure the computer on its left side.

3. Partially open the computer.

4. Insert a screw driver or similar thin tool into the keyboard release hole, and then press on the back

of the keyboard until the keyboard disengages from the computer.

50 Chapter 4 Removal and replacement procedures

5.

Turn the computer right-side up with the front toward you.

6. Lift the rear edge of the keyboard (1), and then swing the keyboard up and forward (2) until it

rests upside down on the palm rest.

7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and

then disconnect the keyboard cable (2) from the system board.

8. Remove the keyboard.

Reverse this procedure to install the keyboard.

Component replacement procedures

51

Top cover

NOTE: The top cover spare part kit includes the TouchPad and TouchPad cable.

Description Spare part number

Top cover (includes TouchPad and TouchPad cable) 646136-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

5. Remove the optical drive (see

Optical drive (select models only) on page 40).

6. Remove the keyboard (see

Keyboard on page 49).

When replacing the top cover, be sure that the following components are removed from the defective
top cover and installed on the replacement top cover:

●

Power button board and cable (see

Power button board on page 56)

●

TouchPad button board and cable (see

TouchPad button board on page 57)

Remove the top cover:

1. Close the computer.

2. Turn the computer upside down, with the front toward you.

3. Remove the eight Phillips PM2.5×6.0 screws on the surface of the base enclosure that secure the

top cover to the computer.

52 Chapter 4 Removal and replacement procedures

4.

Remove the seven Phillips PM2.5×6.0 screws in the battery bay and the hard drive bay that
secure the top cover to the computer.

5. Remove the two Phillips PM2.5×9.0 screws (1) and the three Phillips PM2.0×3.0 screws (2) in the

battery bay that secure the top cover to the computer.

6. Turn the computer right-side up, with the front toward you.

7.

Open the computer.

8. Release the ZIF connectors to which the following cables are attached, and then disconnect the

cables from the system board:

●

Power button board cable (1) (included with the power button board spare part kit, spare
part number 646129-001)

●

TouchPad button board cable (2) (included with the TouchPad button board spare part kit,
spare part number 646130-001)

●

TouchPad cable (3) (included in the Cable Kit, spare part number 646119-001)

Component replacement procedures

53

9. Remove the Phillips PM2.5×6.0 screw that secures the top cover to the computer.

10. Lift the rear edge of the top cover (1) until the left and right sides disengage from the

base enclosure.

54 Chapter 4 Removal and replacement procedures

11.

Remove the top cover (2).

Reverse this procedure to install the top cover.

Component replacement procedures

55

Power button board

Description Spare part number

Power button board (includes cable) 646129-001

Before removing the power button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39), and then remove the following components:

●

Optical drive (see

Optical drive (select models only) on page 40)

●

Keyboard (see

Keyboard on page 49)

●

Top cover (see

Top cover on page 52)

Remove the power button board:

1. Turn the top cover upside down, with the top toward you.

2. Remove the two Phillips PM2.0×3.0 screws (1) that secure the power button board to the

top cover.

3. Remove the power button board and cable (2).

Reverse this procedure to install the power button board and cable.

56 Chapter 4 Removal and replacement procedures

TouchPad button board

Description Spare part number

TouchPad button board (includes cable) 646130-001

Before removing the TouchPad button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39), and then remove the following components:

●

Optical drive (see

Optical drive (select models only) on page 40)

●

Keyboard (see

Keyboard on page 49)

●

Top cover (see

Top cover on page 52)

Remove the TouchPad button board and cable:

1. Turn the top cover upside down, with the top toward you.

2. Release the TouchPad board cable (1) and the TouchPad button board cable (2) from the

top cover. (The TouchPad board cable and the TouchPad button board cable are attached to the
top cover with double-sided tape.)

3. Remove the four Phillips PM2.0×4.0 screws (3) that secure the TouchPad button board to the

top cover.

Component replacement procedures

57

4.

Remove the TouchPad button board (4) and cables from the top cover.

Reverse this procedure to install the TouchPad button board and cable.

58 Chapter 4 Removal and replacement procedures

USB board

Description Spare part number

USB board (includes cable) 646128-001

Before removing the USB board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39), and then remove the following components:

●

Optical drive (see

Optical drive (select models only) on page 40)

●

Keyboard (see

Keyboard on page 49)

●

Top cover (see

Top cover on page 52)

Remove the USB board:

1. Release the ZIF connector (1) to which the USB board cable is connected, and then disconnect the

USB board cable (2) from the system board.

2. Remove the Phillips PM2.5×6.0 screw (2) that secures the USB board to the base enclosure.

3. Remove the USB board (3) and cable.

Reverse this procedure to install the USB board.

Component replacement procedures

59

Power connector cable

Description Spare part number

Power connector cable 641394-001

Before removing the power connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39), and then remove the following components:

●

Optical drive (see

Optical drive (select models only) on page 40)

●

Keyboard (see

Keyboard on page 49)

●

Top cover (see

Top cover on page 52)

●

USB board (see

USB board on page 59)

Remove the power connector cable:

1. Close the computer.

2. Turn the computer upside down, with the front toward you.

3. Disconnect the power connector cable (1) from the system board.

4. Release the power connector cable from the clips (2) built into the base enclosure.

60 Chapter 4 Removal and replacement procedures

5.

Turn the computer right-side up, with the front toward you.

6. Open the computer.

7.

Remove the two Phillips PM2.5×6.0 screws (1) that secure the power connector and bracket to
the computer.

8.

Remove the power connector bracket (2).

9.

Remove the power connector (3).

Reverse this procedure to install the power connector cable.

Component replacement procedures

61

Speakers

Description Spare part number

Speaker Kit (includes left and right speakers and cable) 647315-001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39), and then remove the following components:

●

Optical drive (see

Optical drive (select models only) on page 40)

●

Keyboard (see

Keyboard on page 49)

●

Top cover (see

Top cover on page 52)

●

USB board (see

USB board on page 59)

Remove the speakers:

1. Disconnect the speaker cable (1) from the system board.

2. Release the speaker cables (2) from the clips built into the base enclosure. Remove the Phillips

PM2.5×9.0 screw (3) and the three Phillips PM2.5×6.0 screws (4) that secure the speakers to the
computer. Remove the speakers (5).

62 Chapter 4 Removal and replacement procedures

Reverse this procedure to install the speakers.

Optical drive connector cable

NOTE: The optical drive connector cable is included in the Cable Kit, spare part number

646119-001.

Before removing the optical drive connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39), and then remove the following components:

●

Optical drive (see

Optical drive (select models only) on page 40)

●

Keyboard (see

Keyboard on page 49)

●

Top cover (see

Top cover on page 52)

Remove the optical drive connector cable:

1. Release the optical drive cable from the clips (1) built into the base enclosure.

2. Remove the two Phillips PM2.0×5.0 screws (2) that secure the optical drive connector to the

base enclosure.

3. Remove the optical drive connector (3) from the base enclosure.

Reverse this procedure to install the optical drive connector cable.

Component replacement procedures

63

Display assembly

Description Spare part number

15.6-in, HD, LED, BrightView display assembly (includes microphone and wireless antenna transceivers and cables)

Equipped with webcam 645095-001

Not equipped with webcam 645094-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39), and then remove the following components:

●

Optical drive (see

Optical drive (select models only) on page 40)

●

WLAN module (see

WLAN module on page 43)

●

Keyboard (see

Keyboard on page 49)

●

Top cover (see

Top cover on page 52)

●

USB board (see

USB board on page 59)

●

Power connector cable (see

Power connector cable on page 60)

Remove the display assembly:

1. Disconnect the display panel cable (1) from the system board.

2. Release the wireless antenna cables from the clips (2) built into the base enclosure.

CAUTION: Support the display assembly when removing the following screws. Failure to

support the display assembly can result in damage to the display assembly and other computer
components.

3. Remove the four Phillips PM2.5×6.0 screws (3) that secure the display assembly to the computer.

64 Chapter 4 Removal and replacement procedures

4.

Remove the display assembly (4).

5. If it is necessary to replace the display bezel or any of the display assembly subcomponents:

a.

Remove the two Mylar screw covers (1) and the two Phillips PM2.5×4.0 screws (2) that
secure the display bezel to the display assembly. The Mylar screw covers are available in the
Display Screw Kit, spare part number 646134-001.

b. Flex the inside edges of the top edge (1), the left and right sides (2), and the

bottom edge (3) of the display bezel until the bezel disengages from the display enclosure.

c. Remove the display bezel (4). The display bezel is available using the following

spare part numbers:

●

646117-001 — For use with computer models equipped with a webcam and
a microphone

●

646118-001 — For use with computer models equipped only with a microphone

Component replacement procedures

65

6. If it is necessary to replace the webcam/microphone module or microphone module:

a. Detach and release the module (1) as far as the module cable allows. (The module is

attached to the display enclosure with double-sided tape.)

b. Disconnect the module cable (2) from the module.

c. Remove the webcam/microphone module (3) or microphone module. The webcam/

microphone module is available using spare part number 646138-001. The
microphone module is available using spare part number 645980-001.

7. If it is necessary to replace the hinge covers:

a. Remove the two Phillips PM2.5×5.0 (1) screws that secure the hinge covers to the

display enclosure.

66 Chapter 4 Removal and replacement procedures

b.

Remove the hinge covers (2). The hinge covers are available using spare part number
646124-001.

8. If it is necessary to replace the display panel:

a. Remove the two Phillips PM2.5×4.0 screws (1) and four Phillips PM2.5×5.0 screws (2) that

secure the display panel to the display enclosure.

Component replacement procedures

67

b.

Lift the top edge of the display panel, and then swing it up and forward until it rests upside
down in front of the display enclosure.

c. Release the adhesive strip (1) that secures the display panel cable to the display panel, and

then disconnect the display panel cable (2) from the display panel.

d. Remove the display panel. The display panel is available using spare part number

645096-001.

9. If it is necessary to replace the display hinges:

a.

Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the
display panel.

68 Chapter 4 Removal and replacement procedures

b.

Remove the display hinges (2). The display hinges include the display hinges and brackets
and are available using spare part number 646123-001.

10. If it is necessary to replace the display panel cable:

a. Release the tabs (1) built into the display enclosure shielding that secure the display panel

cable to the display enclosure.

b. Release the display panel cable from the clips (2) built into the display enclosure.

c. Remove the display panel cable (3). The display panel cable includes the webcam/

microphone module cable and is available in the Display Cable Kit, spare part number
646120-001.

Component replacement procedures

69

11.

If it is necessary to replace the wireless antenna cable and transceiver:

a. Release the wireless antenna transceiver (1) from the display enclosure. (The wireless

antenna transceiver is attached to the display enclosure with double-sided tape.)

b. Release the wireless antenna cable from the clips (2) built into the display enclosure.

c. Remove the wireless antenna cable and transceiver (3). The wireless antenna cable and

transceiver are available in the Antenna Kit, spare part number 646111-001.

Reverse this procedure to reassemble and install the display assembly.

70 Chapter 4 Removal and replacement procedures

System board

NOTE: The system board spare part kit includes replacement thermal material.

Replacement thermal material is also available in the Thermal Material Kit, spare part numbers
650277-001 (for use only with computer models equipped with an AMD processor) and 646135-001
(for use only with computer models equipped with an Intel processor).

Description Spare part number

For use only with computer models equipped with an AMD E450 1.65-GHz processor (dual core,
18 W) and a graphics subsystem with UMA video memory

657323-001

For use only with computer models equipped with an AMD E350 1.60-GHz processor (dual core,
18 W) and a graphics subsystem with UMA video memory (for use only with computer models in the
United States)

647320-001

For use only with computer models equipped with an AMD E300 1.30-GHz processor (dual core,
18 W) and a graphics subsystem with UMA video memory

657324-001

For use only with computer models equipped with an AMD C50 1.00-GHz processor (1.0­MB L2 cache, dual core, 9 W) and a graphics subsystem with UMA video memory (for use only with
computer models in the United States)

653985-001

For use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics
subsystem with discrete video memory

646179-001

For use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics
subsystem with UMA video memory

646177-001

For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with discrete video memory

646176-001

For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with UMA video memory

646175-001

For use only with computer models equipped with an Intel Celeron processor 646174-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

5.

Remove the optical drive (see

Optical drive (select models only) on page 40).

6. Remove the WLAN module (see

WLAN module on page 43).

Component replacement procedures

71

7.

Disconnect the hard drive connector cable from the system board (see

Hard drive on page 46).

8. Remove the following components:

●

Keyboard (see

Keyboard on page 49)

●

Top cover (see

Top cover on page 52)

●

USB board (see

USB board on page 59)

●

Power connector cable (see

Power connector cable on page 60)

●

Display assembly (see

Display assembly on page 64)

When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:

●

Memory module (see

Memory module on page 45)

●

RTC battery (see

RTC battery on page 74)

●

Fan and heat sink (see

Fan/heat sink assembly on page 76)

●

Processor (see

Processor on page 82)

Remove the system board:

1. Disconnect the optical drive connector cable from the system board.

2. Remove the Phillips PM2.5×6.0 screw (1) that secures the system board to the base enclosure.

3. Lift the right side of the system board (2) until it rests at an angle.

72 Chapter 4 Removal and replacement procedures

4.

Remove the system board (3) by sliding it up and to the right at an angle.

NOTE: A heat sink is attached to the base enclosure to service a component on the bottom of

the system board. The thermal material must be thoroughly cleaned from the surfaces of the system
board (1) and the heat sink (2) attached to the base enclosure each time the system board is
removed. Replacement thermal material is included with all base enclosure and system board
spare part kits.

Reverse this procedure to install the system board.

Component replacement procedures

73

RTC battery

Description Spare part number

RTC battery (includes cable and double-sided tape) 646132-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39), and then remove the following components:

●

Optical drive (see

Optical drive (select models only) on page 40)

●

WLAN module (see

WLAN module on page 43)

●

Keyboard (see

Keyboard on page 49)

●

Top cover (see

Top cover on page 52)

●

USB board (see

USB board on page 59)

●

Power connector cable (see

Power connector cable on page 60)

●

Display assembly (see

Display assembly on page 64)

●

System board (see

System board on page 71)

Remove the RTC battery:

1. Turn the system board upside down, with the front toward you.

2.

Disconnect the RTC battery cable (1) from the system board.

74 Chapter 4 Removal and replacement procedures

3.

Detach the RTC battery (2) from the system board. (The RTC battery is attached to the system
board with double-sided tape.)

4. Remove the RTC battery.

Reverse this procedure to install the RTC battery.

Component replacement procedures

75

Fan/heat sink assembly

NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material.

Replacement thermal material is also available in the Thermal Material Kit, spare part numbers
650277-001 (for use only with computer models equipped with an AMD processor) and 646135-001
(for use only with computer models equipped with an Intel processor).

Description Spare part number

For use only with computer models equipped with an AMD processor 647316-001

For use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics
subsystem with discrete video memory

646182-001

For use only with computer models equipped with an Intel Core i5 or i3 processor and a graphics
subsystem with UMA video memory

646183-001

For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with discrete video memory

646180-001

For use only with computer models equipped with an Intel Pentium processor and a graphics
subsystem with UMA video memory

646181-001

For use only with computer models equipped with an Intel Celeron processor and a graphics
subsystem with UMA video memory

646184-001

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of

the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature
sensor and is designed to turn on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan/heat sink assembly, follow these steps:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39), and then remove the following components:

●

Optical drive (see

Optical drive (select models only) on page 40)

●

WLAN module (see

WLAN module on page 43)

●

Keyboard (see

Keyboard on page 49)

●

Top cover (see

Top cover on page 52)

●

USB board (see

USB board on page 59)

●

Power connector cable (see

Power connector cable on page 60)

76 Chapter 4 Removal and replacement procedures

●

Display assembly (see

Display assembly on page 64)

●

System board (see

System board on page 71)

Remove the fan/heat sink assembly:

1. Disconnect the fan cable from the system board.

2. Turn the system board upside down, with the front toward you.

3. Loosen the captive screws (1) that secure the fan/heat sink assembly to the system board.

NOTE: The number of screws used to secure the fan/heat sink assembly to the system board

varies by computer model.

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side to
detach it.

4. Remove the fan and heat sink (2).

NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer

model equipped with an AMD processor.

Component replacement procedures

77

NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer

model equipped with an Intel processor, the Intel HM65 or HM55 chipset, and a graphics subsystem
with discrete memory.

NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer

model equipped with an Intel processor, the Intel HM65 or HM55 chipset, and a graphics subsystem
with UMA memory.

78 Chapter 4 Removal and replacement procedures

NOTE: The following illustration shows the fan/heat sink assembly removal process on a computer

model equipped with an Intel processor, the Intel HM45 chipset, and a graphics subsystem with
UMA memory.

The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system
board components each time the heat sink is removed. Replacement thermal material is included with
the base enclosure, fan/heat sink assembly, processor, and system board spare part kits. Replacement
thermal material is also available in the Thermal Material Kit, spare part numbers 650277-001 (for use
only with computer models equipped with an AMD processor) and 646135-001 (for use only with
computer models equipped with an Intel processor).

NOTE: The following illustration shows the replacement thermal material locations on a computer

model equipped with an AMD processor.

Component replacement procedures

79

●

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services it

NOTE: The following illustration shows the replacement thermal material locations on a computer

model equipped with an Intel Pentium processor and a graphics subsystem with discrete memory.

●

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that
services it

NOTE: The following illustration shows the replacement thermal material locations on a computer

model equipped with an Intel Pentium processor and a graphics subsystem with UMA memory.

80 Chapter 4 Removal and replacement procedures

●

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services it

NOTE: The following illustration shows the replacement thermal material locations on a computer

model equipped with an Intel Celeron processor.

●

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services it

Reverse this procedure to reassemble and install the fan/heat sink assembly.

Component replacement procedures

81

Processor

NOTE: This section applies only to computer models equipped with an Intel processor.

NOTE: The processor spare part kit includes replacement thermal material.

Replacement thermal material is also available in the Thermal Material Kit, spare part numbers
650277-001 (for use only with computer models equipped with an AMD processor) and 646135-001
(for use only with computer models equipped with an Intel processor).

Description Spare part number

Intel Core i5-2430M 2.40-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W; not
supported on computer models equipped with Windows 7 Starter 32-bit operating system)

653341-001

Intel Core i3-2330M 2.20-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W; not
supported on computer models equipped with Windows 7 Starter 32-bit operating system)

653339-001

Intel Core i3-370M 2.40-GHz processor (1066-MHz FSB, 3.0-MB L3 cache, dual core, 35 W; not
supported on computer models equipped with Windows 7 Starter 32-bit operating system)

613584-001

Intel Pentium P6300 2.26-GHz processor (3.0-MB L3 cache, dual core, 35 W) 635500-001

Intel Pentium P6200 2.13-GHz processor (3.0-MB L3 cache, dual core, 35 W) 625831-001

Intel Pentium B960 2.20-GHz processor (2.0-MB L2 cache, dual core, TJ85, 35 W; not supported on
computer models equipped with Windows 7 Starter 32-bit operating system)

664662-001

Intel Pentium B950 2.10-GHz processor (2.0-MB L2 cache, dual core, TJ85, 35 W; not supported on
computer models equipped with Windows 7 Starter 32-bit operating system)

653338-001

Intel Celeron B800 1.50-GHz processor (2.0-MB L3 cache, dual core, 35 W) 664661-001

Intel Celeron B710 1.50-GHz processor (1.0-MB L3 cache, single core, 35 W) 664660-001

Intel Celeron DC T3500 2.10-GHz processor (1.0-MB L2 cache, 800-MHz FSB) 625830-001

Intel Celeron DC T3300 2.00-GHz processor (1.0-MB L2 cache, 800-MHz FSB) 592399-001

Intel Celeron SC C925 2.30-GHz processor (1.0-MB L2 cache, 800-MHz FSB) 636636-001

Intel Celeron SC C900 2.20-GHz processor (1.0-MB L2 cache, 800-MHz FSB) 534419-001

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39), and then remove the following components:

●

Optical drive (see

Optical drive (select models only) on page 40)

●

Hard drive (see

Hard drive on page 46)

82 Chapter 4 Removal and replacement procedures

●

WLAN module (see

WLAN module on page 43)

●

Keyboard (see

Keyboard on page 49)

●

Top cover (see

Top cover on page 52)

●

System board (see

System board on page 71)

●

Fan and heat sink (see

Fan/heat sink assembly on page 76)

Remove the processor:

1. Use a flat-bladed screw driver to turn the processor locking screw one-half turn

counterclockwise (1), until you hear a click.

2. Lift the processor (2) straight up, and then remove it.

NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4)

embossed on the processor socket when you install the processor.

Reverse this procedure to install the processor.

Component replacement procedures

83

5 Setup Utility (BIOS) and System

Diagnostics

Using Setup Utility

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility
includes settings for the types of peripherals installed, the startup sequence of the computer, and the
amount of system and extended memory.

NOTE: Use extreme care when making changes in Setup Utility. Errors can prevent the computer from

operating properly.

Starting Setup Utility

NOTE: An external keyboard or mouse connected to a USB port can be used with Setup Utility only if

USB legacy support is enabled.

To start Setup Utility, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

2.

Press f10 to enter Setup Utility.

Changing the language of Setup Utility

1. Start Setup Utility.

2. Use the arrow keys to select System Configuration > Language, and then press enter.

3. Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

Your change takes effect immediately.

84 Chapter 5 Setup Utility (BIOS) and System Diagnostics

Navigating and selecting in Setup Utility

To navigate and select in Setup Utility, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

●

To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter, or use a pointing device to click the item.

●

To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key.

●

To close open dialog boxes and return to the main Setup Utility screen, press esc, and then
follow the on-screen instructions.

2. Press f10 to enter Setup Utility.

To exit Setup Utility menus, choose one of the following methods:

●

To exit Setup Utility menus without saving your changes, press the esc key, and then follow the on­screen instructions.

– or –

Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

●

To save your changes and exit Setup Utility menus, press f10, and then follow the on-screen
instructions.

– or –

Use the tab key and the arrow keys to select Exit > Exit Saving Changes, and then
press enter.

Your changes go into effect when the computer restarts.

Displaying system information

1. Start Setup Utility.

2. Select the Main menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter.

Using Setup Utility

85

Restoring factory settings in Setup Utility

NOTE: Restoring defaults will not change the hard drive mode.

To return all settings in Setup Utility to the values that were set at the factory, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

2. Press f10 to enter Setup Utility.

3. Use the arrow keys to select Exit > Load Setup Defaults.

4. Follow the on-screen instructions.

5. To save your changes and exit, press f10, and then follow the on-screen instructions.

– or –

Use the arrow keys to select Exit > Exit Saving Changes, and then press enter.

Your changes go into effect when the computer restarts.

NOTE: Your password settings and security settings are not changed when you restore the factory

settings.

Exiting Setup Utility

●

To exit Setup Utility and save your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.

●

To exit Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.

Updating the BIOS

Updated versions of the BIOS may be available on the HP Web site.

Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.

86 Chapter 5 Setup Utility (BIOS) and System Diagnostics

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed
on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn

+esc (if you are already in Windows) or by using Setup Utility.

1. Start Setup Utility (BIOS).

2. Use the arrow keys to select Main.

3. To exit Setup Utility (BIOS) without saving your changes, use the tab key and the arrow keys to

select Exit > Exit Discarding Changes, and then press enter.

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC
adapter. Do not download or install a BIOS update while the computer is running on battery power,
docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep or Hibernation.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. Windows 7—Select Start > Help and Support > Maintain.

Windows XP—Select Start > Help and Support, and then select the software and

drivers update.

2.

Follow the on-screen instructions to identify your computer and access the BIOS update you want
to download.

3. At the download area, follow these steps:

a. Identify the BIOS update that is later than the BIOS version currently installed on your

computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.

b.

Follow the on-screen instructions to download your selection to the hard drive. Make a note
of the path to the location on your hard drive where the BIOS update is downloaded. You
will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

Using Setup Utility

87

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:

1. Windows 7—Open Windows Explorer by selecting Start > Computer.

Windows XP—Open Windows Explorer by selecting Start > My Computer.

2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains

the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
functioning properly. The following diagnostic tests are available in System Diagnostics:

●

Start-up test—This test analyzes the main computer components that are required to start
the computer.

●

Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up
test does not detect.

●

Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all
data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the
data to a good sector.

●

Memory test—This test analyzes the physical condition of the memory modules. If it reports an
error, replace the memory modules immediately.

●

Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP
support to report the issue and purchase a replacement battery.

You can also view system information and error logs in the System Diagnostics window.

To start System Diagnostics:

1.

Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is
displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,
press f2.

2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostics test while it is running, press esc.

88 Chapter 5 Setup Utility (BIOS) and System Diagnostics

6 Specifications

Computer specifications

Metric U.S.

Dimensions

Depth 24.7 cm 9.7 in

Width 37.6 cm 14.8 in

Height (front to back) 3.1 to 3.6 cm 1.2 to 1.4 in

Weight 2.49 kg 5.49 lb

Input power

Operating voltage 18.5 V dc @ 3.5 A - 65 W or 19.0 V dc @ 4.74 A - 90 W

Operating current 3.5 A - 65 W or 4.74 A - 90 W

Temperature

Operating 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity (noncondensing)

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this

range of temperatures.

Computer specifications

89

15.6-inch display specifications

Metric U.S.

Dimensions

Height 19.6 cm 7.72 in

Width 34.7 cm 13.66 in

Diagonal 39.8 cm 15.67 in

Number of colors Up to 16.8 million

Contrast ratio 200:1 (typical)

Brightness 200 nits (typical)

Pixel resolution

Pitch 0.197 × 0.197 mm

Format 1366 × 768

Configuration RGB vertical stripe

Backlight LED

Character display 80 × 25

Total power consumption 2.0 W

Viewing angle ±65° horizontal, ±50° vertical (typical)

90 Chapter 6 Specifications

Hard drive specifications

500-GB* 320-GB* 250-GB*

Dimensions

Height 9.5 mm 9.5 mm 7.0 mm

Length 100.4 mm 100.4 mm 100.4 mm

Width 69.9 mm 69.9 mm 69.9 mm

Weight 110 g 110 g 110 g

Interface type SATA SATA SATA

Transfer rate

Synchronous (maximum) 1.1 GB/sec 1.1 GB/sec 1.1 GB/sec

Security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track 1.5 ms 1.5 ms 1.5 ms

Average (read/write) 11/13 ms 11/13 ms 11/13 ms

Maximum 22 ms 22 ms 22 ms

Logical blocks 976,773,168 628,142,448 488,397,168

Disk rotational speed 5400 rpm 5400 rpm 5400 rpm

Operating temperature 0°C to 60°C (32°F to 140°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

Hard drive specifications

91

7 Backup and recovery

Your computer includes tools provided by the operating system and HP to help you safeguard your
information and restore it if ever needed.

This chapter provides information on the following topics:

●

Creating a set of recovery discs or a recovery flash drive (Recovery Manager software feature)

●

Performing a system restore (from the partition, recovery discs, or a recovery flash drive)

●

Backing up your information

●

Recovering a program or driver

Restore

In the event of hard drive failure, to restore your system to its factory image you will need a set of
recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP
recommends that you use this software to create either a set of recovery discs or a recovery flash drive
immediately after software setup.

If for some other reason you need to restore your system, this can be achieved using the HP Recovery
partition (select models only), without the need for recovery discs or a recovery flash drive. To check for
the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click

Disk Management. If the recovery partition is present, a Recovery drive is listed in the window.

CAUTION: HP Recovery Manager (partition, or discs/flash drive) restores only software that was

preinstalled at the factory. Software not provided with this computer must be reinstalled manually.

NOTE: Recovery discs have been included if your computer does not have a recovery partition.

92 Chapter 7 Backup and recovery