HP Compaq Presario 2100, Compaq Presario 2100Z, Compaq Presario 2101AH, Compaq Presario 2101EA, Compaq Presario 2101EU Reference Guide

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HP Compaq Presario 2100, Compaq Presario 2100Z, Compaq Presario 2101AH, Compaq Presario 2101EA, Compaq Presario 2101EU, Compaq Presario 2102EU, Compaq Presario 2102FD, Compaq Presario 2103EU, Compaq Presario 2103FD, Compaq Presario 2103US, Compaq Presario 2104EA, Compaq Presario 2104EU, Compaq Presario 2104US, Compaq Presario 2105EU, Compaq Presario 2106EU, Compaq Presario 2107US, Compaq Presario 2108CL, Compaq Presario 2108EU, Compaq Presario 2108US, Compaq Presario 2109EU, Compaq Presario 2110AH, Compaq Presario 2110EU, Compaq Presario 2111AH, Compaq Presario 2111EU, Compaq Presario 2112AH, Compaq Presario 2112EU, Compaq Presario 2113AH, Compaq Presario 2113EA, Compaq Presario 2114AH, Compaq Presario 2113EU, Compaq Presario 2114EU, Compaq Presario 2115AH, Compaq Presario 2115EU, Compaq Presario 2116AH, Compaq Presario 2116EA, Compaq Presario 2116EU, Compaq Presario 2117EU, Compaq Presario 2118AD, Compaq Presario 2118EU, Compaq Presario 2119AD, Compaq Presario 2119EU, Compaq Presario 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Presario 2145AE, Compaq Presario 2145EA, Compaq Presario 2145LA, Compaq Presario 2146AD, Compaq Presario 2146AE, Compaq Presario 2146EA, Compaq Presario 2147AD, Compaq Presario 2147AE, Compaq Presario 2147EA, Compaq Presario 2148AD, Compaq Presario 2148AE, Compaq Presario 2149AD, Compaq Presario 2149AE, Compaq Presario 2149EA, Compaq Presario 2150AE, Compaq Presario 2150EU, Compaq Presario 2150LA, Compaq Presario 2150US, Compaq Presario 2151AD, Compaq Presario 2151AE, Compaq Presario 2151EU, Compaq Presario 2152AE, Compaq Presario 2152EA, Compaq Presario 2153AD, Compaq Presario 2153AE, Compaq Presario 2153EA, Compaq Presario 2154AD, Compaq Presario 2154AE, Compaq Presario 2155AD, Compaq Presario 2155AE, Compaq Presario 2155EA, Compaq Presario 2156AD, Compaq Presario 2156AE, Compaq Presario 2157AD, Compaq Presario 2157AE, Compaq Presario 2157EA, Compaq Presario 2158AD, Compaq Presario 2158EA, Compaq Presario 2159AD, Compaq Presario 2160AD, Compaq Presario 2160AE, Compaq Presario 2160US, Compaq Presario 2161AD, Compaq Presario 2161AE, Compaq Presario 2161EA, Compaq Presario 2161US, Compaq Presario 2162AE, Compaq Presario 2162AF, Compaq Presario 2162US, Compaq Presario 2163AE, Compaq Presario 2163AF, Compaq Presario 2163EA, Compaq Presario 2164AE, Compaq Presario 2164AF, Compaq Presario 2164EA, Compaq Presario 2165AE, Compaq Presario 2165AF, Compaq Presario 2165EA, Compaq Presario 2166AE, Compaq Presario 2166AF, Compaq Presario 2166EA, Compaq Presario 2167AE, Compaq Presario 2167AF, Compaq Presario 2168AE, Compaq Presario 2168AF, Compaq Presario 2168EA, Compaq Presario 2169AE, Compaq Presario 2169AF, Compaq Presario 2169EA, Compaq Presario 2170AE, Compaq Presario 2170AF, Compaq Presario 2170CA, Compaq Presario 2170US, Compaq Presario 2171AE, Compaq Presario 2171AF, Compaq Presario 2171EA, Compaq Presario 2171US, Compaq Presario 2172AE, Compaq Presario 2172AF, Compaq Presario 2172US, Compaq Presario 2173AE, Compaq Presario 2173AF, Compaq Presario 2174AE, Compaq Presario 2174AF, Compaq Presario 2175AE, Compaq Presario 2175AF, Compaq Presario 2175CA, Compaq Presario 2175EA, Compaq Presario 2175EU, Compaq Presario 2175US, Compaq Presario 2176AF, Compaq Presario 2176RS, Compaq Presario 2177AF, Compaq Presario 2178AF, Compaq Presario 2178CL, Compaq Presario 2178EA, Compaq Presario 2179AF, Compaq Presario 2180AF, Compaq Presario 2180CA, Compaq Presario 2180EA, Compaq Presario 2181AF, Compaq Presario 2182AF, Compaq Presario 2182AT, Compaq Presario 2182US, Compaq Presario 2183AF, Compaq Presario 2184AF, Compaq Presario 2186AF, Compaq Presario 2186RS, Compaq Presario 2188CL, Compaq Presario 2190US, Compaq Presario 2195US, Compaq Presario 2199CA, Compaq Presario 2199US, Compaq Presario 2500, Compaq Presario 2500AP, Compaq Presario 2501AL, Compaq Presario 2502AP, Compaq Presario 2502AT, Compaq Presario 2503AT, Compaq Presario 2503EA, Compaq Presario 2504AT, Compaq Presario 2504EU, Compaq Presario 2505AP, Compaq Presario 2505AT, Compaq Presario 2505EU, Compaq Presario 2505LA, Compaq Presario 2506AT, Compaq Presario 2506EU, Compaq Presario 2507AT, Compaq Presario 2507EU, Compaq Presario 2508AT, Compaq Presario 2508EU, Compaq Presario 2509AT, Compaq Presario 2509, Compaq Presario 2509EU, Compaq Presario 2510AH, Compaq Presario 2510AI, Compaq Presario 2510AT, Compaq Presario 2510EU, Compaq Presario 2511AH, Compaq Presario 2511AI, Compaq Presario 2511AT, Compaq Presario 2511EU, Compaq Presario 2512AH, Compaq Presario 2512AI, Compaq Presario 2512AT, Compaq Presario 2512EU, Compaq Presario 2513AH, Compaq Presario 2513AI, Compaq Presario 2513AT, Compaq Presario 2513EA, Compaq Presario 2513EU, Compaq Presario 2514AI, Compaq Presario 2514AT, Compaq Presario 2514EU, Compaq Presario 2515AI, Compaq Presario 2515AT, Compaq Presario 2515EA, Compaq Presario 2515EU, Compaq Presario 2516AI, Compaq Presario 2516AT, Compaq Presario 2516EU, Compaq Presario 2517AI, Compaq Presario 2517EA, Compaq Presario 2517EU, Compaq Presario 2518AI, Compaq Presario 2518EA, Compaq Presario 2518EU, Compaq Presario 2519AI, Compaq Presario 2519EA, Compaq Presario 2519EU, Compaq Presario 2520AH, Compaq Presario 2520AI, Compaq Presario 2520AP, Compaq Presario 2521AH, Compaq Presario 2521AI, Compaq Presario 2521EU, Compaq Presario 2522AH, Compaq Presario 2522AI, Compaq Presario 2522EU, Compaq Presario 2523AH, Compaq Presario 2523AI, Compaq Presario 2523EU, Compaq Presario 2524AH, Compaq Presario 2524AI, Compaq Presario 2524EU, Compaq Presario 2525AH, Compaq Presario 2525AI, Compaq Presario 2525AP, Compaq Presario 2525US, Compaq Presario 2526AH, Compaq Presario 2526AI, Compaq Presario 2526EU, Compaq Presario 2527AH, Compaq Presario 2527AI, Compaq Presario 2527EU, Compaq Presario 2528AH, Compaq Presario 2528AI, Compaq Presario 2528AT, Compaq Presario 2528CL, Compaq Presario 2528EU, Compaq Presario 2529AH, Compaq Presario 2529AI, Compaq Presario 2529CL, Compaq Presario 2529EU, Compaq Presario 2530AH, Compaq Presario 2530AI, Compaq Presario 2530AP, Compaq Presario 2530EA, Compaq Presario 2530EU, Compaq Presario 2531AH, Compaq Presario 2531AI, Compaq Presario 2531EU, Compaq Presario 2532AH, Compaq Presario 2532AI, Compaq Presario 2532EU, Compaq Presario 2533AH, Compaq Presario 2533AI, Compaq Presario 2533EU, Compaq Presario 2534AH, Compaq Presario 2534AI, Compaq Presario 2535AH, Compaq Presario 2535AI, Compaq Presario 2534EU, Compaq Presario 2535EU, Compaq Presario 2536AH, Compaq Presario 2536AI, Compaq Presario 2537AH, Compaq Presario 2537AI, Compaq Presario 2537EU, Compaq Presario 2538AH, Compaq Presario 2538AI, Compaq Presario 2538EU, Compaq Presario 2539AH, Compaq Presario 2539AI, Compaq Presario 2540AI, Compaq Presario 2540AH, Compaq Presario 2541AI, Compaq Presario 2541AH, Compaq Presario 2542AH, Compaq Presario 2542AI, Compaq Presario 2541EU, Compaq Presario 2543AH, Compaq Presario 2543AI, Compaq Presario 2544AH, Compaq Presario 2544AI, Compaq Presario 2545AH, Compaq Presario 2545AI, Compaq Presario 2545EU, Compaq Presario 2546AH, Compaq Presario 2546AI, Compaq Presario 2547AH, Compaq Presario 2547AI, Compaq Presario 2547EA, Compaq Presario 2548AH, Compaq Presario 2548AI, Compaq Presario 2549AH, Compaq Presario 2549AI, Compaq Presario 2549EU, Compaq Presario 2550AH, Compaq Presario 2550AI, Compaq Presario 2550EU, Compaq Presario 2551AH, Compaq Presario 2551AI, Compaq Presario 2551EU, Compaq Presario 2552AH, Compaq Presario 2552AI, Compaq Presario 2552EA, Compaq Presario 2552EU, Compaq Presario 2553AH, Compaq Presario 2553AI, Compaq Presario 2554AH, Compaq Presario 2554AI, Compaq Presario 2554EA, Compaq Presario 2555AH, Compaq Presario 2555AI, Compaq Presario 2555EU, Compaq Presario 2556AH, Compaq Presario 2556AI, Compaq Presario 2556EU, Compaq Presario 2557AH, Compaq Presario 2557AI, Compaq Presario 2558AH, Compaq Presario 2558AI, Compaq Presario 2558EA, Compaq Presario 2558EU, Compaq Presario 2559AH, Compaq Presario 2559AI, Compaq Presario 2559EU, Compaq Presario 2560AH, Compaq Presario 2560AI, Compaq Presario 2560EA, Compaq Presario 2561AI, Compaq Presario 2561AH, Compaq Presario 2561US, Compaq Presario 2562AH, Compaq Presario 2562AI, Compaq Presario 2563AI, Compaq Presario 2565EA, Compaq Presario 2566AH, Compaq Presario 2566AI, Compaq Presario 2568AI, Compaq Presario 2568CL, Compaq Presario 2569AI Reference Guide

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Compaq Notebook Series

Reference Guide

Notice

U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective

companies. This product incorporates copyright protection technology that is protected by

method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

HP shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind, and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

Compaq Notebook Series Reference Guide First Edition (December 2002) Reference Number: 2100/2500/N1050v Part Number: 311069-001

ii Reference Guide

Important Safety Information

CAUTION

To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect a modem to the telephone wall jack. In Australia, the notebook must be connected to the Telecommunication Network through a line cord that meets the requirements of ACA Technical Standard TS008.

When using your notebook with a telephone connection, always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons.

• Do not use this product with a telephone connection near water (for example,

near a bathtub, sink, swimming pool, or in a wet basement).

• Avoid using a telephone connection (other than a cordless type) during an

electrical storm. There may be a remote risk of electric shock from lightning.

• Do not use a telephone connection to report a gas leak in the vicinity of the leak.

• Use only the power cord and batteries indicated in this manual. Do not dispose of

batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

• Disconnect the modem cable before opening the notebook case or touching an

uninsulated modem cable, jack, or internal component.

• Do not plug a modem cable or telephone cable into the network (LAN)

receptacle.

Reference Guide iii

Software Product License Agreement

Your HP product contains software programs. CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND. PROCEEDING WITH CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS.

UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.

Operating system and software applications by Microsoft are licensed to you under the Microsoft License Agreement contained in the Microsoft documentation or displayed on your screen when Microsoft Software Products are launched.

For a PC supplied with a Microsoft operating system: When you start the PC and accept the Microsoft End-user License Agreement (“EULA”), your license rights are valid only if a Certificate of Authenticity (“COA”) label corresponding to your Microsoft operating system is provided with your PC. The COA label can usually be found on the bottom of the notebook. If the COA label does not correspond to your Microsoft operating system or is missing, contact your HP reseller for details.

Other non-HP Software and Operating Systems are covered by the appropriate vendor license. The following License Terms govern the use of the HP software:

USE. Customer may use the software on any one HP product. Customer may not network the software or otherwise use it on more than one HP product. Customer may not reverse assemble or decompile the software unless authorized by law.

COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software (a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.

iv Reference Guide

OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software, other than ownership of the physical media. Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws. Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software, who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement.

PRODUCT RECOVERY CD-ROM or DVD. If your HP product was shipped with a product recovery CD-ROM or DVD: (i) The product recovery CD-ROM or DVD and/or support utility software may only be used for restoring the hard disk of the HP product with which the product recovery CD-ROM or DVD was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM or DVD shall be governed by the Microsoft License Agreement.

TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party.

SUBLICENSING AND DISTRIBUTION. Customer may not lease, sublicense the or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett-Packard.

TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.

UPDATES AND UPGRADES. Customer agrees that the software does not include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement.

EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulation.

Reference Guide v

U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject to HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright (c) 2000 Hewlett-Packard Company. All Rights Reserved. Customer further agrees that Software is delivered and licensed as “Commercial notebook software” as defined in DFARS 252-227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a), or as “Restricted notebook software” as defined in FAR 52.227-19 (or any equivalent agency regulation or contract clause), whichever is applicable. The Customer agrees that it has only those rights provided for such Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved.

SUPPORT POLICY FOR MICROSOFT OPERATING SYSTEMS SERVICE PACK. HP will provide end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available 30 days after the service pack being released by Microsoft.

vi Reference Guide

Getting Started with Your Notebook...........................................................................1

Identifying Parts of the Notebook ..........................................................................2

Series 2100 and N1050v...................................................................................2

Series 2500........................................................................................................5

Status Lights .....................................................................................................8

Setting Up Your Notebook...................................................................................10

Step 1: Insert the battery.................................................................................10

Step 2: Connect AC power .............................................................................11

Step 3: Connect a phone line ..........................................................................12

Step 4: Turn on the notebook .........................................................................13

Step 5: Set up Windows..................................................................................13

Basic Operation .........................................................................................................15

Operating Your Notebook....................................................................................16

Default power settings....................................................................................16

To reset the notebook......................................................................................17

To change the boot device..............................................................................17

To use the TouchPad ......................................................................................18

To use the function hot keys...........................................................................19

To use the One-Touch buttons........................................................................20

To use the Windows and Applications keys...................................................21

To use the ALT GR key .................................................................................21

Using CDs or DVDs.............................................................................................22

To insert or remove a CD or DVD .................................................................22

To play DVD movies......................................................................................23

To create or copy CDs ....................................................................................23

Securing Your Notebook......................................................................................24

To set up password protection ........................................................................24

To lock your notebook....................................................................................24

To attach a security cable ...............................................................................25

To protect against viruses...............................................................................25

To lock the hard disk drive .............................................................................26

Taking Care of Your Notebook............................................................................27

To protect your hard disk drive ......................................................................27

To maintain your notebook.............................................................................27

To safeguard your data ...................................................................................28

To extend the life of the display .....................................................................28

To clean your notebook ..................................................................................28

Reference Guide vii

Batteries and Power Management............................................................................29

Managing Power Consumption............................................................................30

How the notebook manages power automatically..........................................30

Using Battery Power.............................................................................................32

To check battery status ...................................................................................32

To respond to a low-battery warning..............................................................32

To recharge the battery ...................................................................................33

To get the most from your batteries................................................................33

Modem and Network Connections ...........................................................................35

Using the Modem .................................................................................................36

To change your modem settings.....................................................................37

Connecting to a Local Area Network (LAN).......................................................38

Making Wireless Network Connections (select models only).............................39

To prepare for connections.............................................................................39

To turn wireless communication on and off...................................................41

Making Wireless Bluetooth Connections (select models only) ...........................43

To turn Bluetooth communication on and off ................................................43

To prepare for Bluetooth connections ............................................................44

To send or receive files using Bluetooth ........................................................45

Add-On Devices .........................................................................................................47

Connecting External Devices ...............................................................................48

Connecting PC Cards......................................................................................48

To insert or remove a PC Card .......................................................................48

To connect an audio device ............................................................................50

To use an external monitor .............................................................................51

To connect an IEEE 1394 device (select models only)..................................52

To connect an infrared device (select models only).......................................53

To use a port replicator (select models only) .................................................54

Installing Additional RAM (Memory) .................................................................57

To install a RAM expansion module..............................................................57

To remove a RAM expansion module............................................................59

Replacing the Hard Disk Drive ............................................................................61

To replace the hard disk drive ........................................................................61

To replace the hard disk drive holder .............................................................62

To prepare a new hard disk drive ...................................................................63

Troubleshooting and Maintenance ..........................................................................65

Troubleshooting Your Notebook..........................................................................66

Audio problems ..............................................................................................66

CD-ROM and DVD problems........................................................................67

viii Reference Guide

Display problems............................................................................................68

Hard disk drive problems ...............................................................................69

Heat problems.................................................................................................70

Infrared problems............................................................................................70

Keyboard and pointing device problems........................................................71

Local area network (LAN) problems..............................................................72

Memory problems...........................................................................................73

Modem problems............................................................................................73

PC Card (PCMCIA) problems........................................................................76

Performance problems....................................................................................76

Power and battery problems ...........................................................................77

Printing problems............................................................................................79

Serial, parallel, and USB problems ................................................................80

Startup problems.............................................................................................81

Wireless problems ..........................................................................................82

Configuring the Notebook....................................................................................84

To run the BIOS Setup utility.........................................................................84

To change video memory settings using BIOS Setup utility .........................87

Reinstalling and Updating Software.....................................................................88

To replace a damaged QuickRestore System Recovery CD ..........................88

Reference Information..............................................................................................89

Modem Reference Information ............................................................................90

Modem Reference (Conexant)........................................................................90

Safety Information................................................................................................97

Power Cords....................................................................................................97

Battery Safety .................................................................................................98

Laser Safety ....................................................................................................98

LED Safety .....................................................................................................99

Mercury Safety ...............................................................................................99

Exposure to Radio Frequency Radiation......................................................100

Regulatory Information ......................................................................................101

U.S.A. ...........................................................................................................101

Canada ..........................................................................................................103

European Union............................................................................................104

Japan .............................................................................................................106

New Zealand.................................................................................................107

Russia............................................................................................................108

International..................................................................................................108

Index ........................................................................................................................110

Reference Guide ix

Getting Started with Your Notebook

Reference Guide 1

Getting Started with Your Notebook

Identifying Parts of the Notebook

Series 2100 and N1050v

NOTE

Components included with the notebook may vary by geographical region and the features you selected. The following illustrations identify the standard external components included with most notebook models.

1 Notebook open/close latch. 2 One-Touch buttons. 3 Keyboard status lights. 4 Power button. Turns the notebook on and off. 5 TouchPad, scroll pad, Click buttons, and

on-off button.

6 Main status lights (left to right): power mode,

hard disk activity, and battery.

2 Reference Guide

7 Hard disk drive. 8 Infrared port (select models only). 9 Wireless on-off button and indicator light

(select models only).

10 Battery. 11 CD-ROM, DVD, or other drive. 12 PS/2 port.

Getting Started with Your Notebook

Identifying Parts of the Notebook

13 AC adapter jack. 14 Universal serial bus ports (USB). 15 RJ-45 jack. Connects a network cable. 16 S-video out jack. 17 Parallel port (LPT1). Use this port for a parallel

printer or other parallel device.

18 Serial port (COM1). Use this port for a serial

mouse, modem, printer, or other serial device.

19 External monitor port.

20 Kensington lock slot (security connector). 21 RJ-11 jack. Connects the modem cable. 22 PC Card and CardBus slot and button. 23 IEEE 1394 port (select models only). 24 Audio jacks (left to right): external microphone,

audio out (headphones).

25 Volume control. 26 Audio mute button and audio mute light. 27 Floppy disk drive (select models only).

Reference Guide 3

Getting Started with Your Notebook

Identifying Parts of the Notebook

28 Hard disk drive. 29 Battery latch. 30 RAM (memory) cover.

4 Reference Guide

31 Reset button. 32 Docking port (select models only). 33 Mini-PCI cover (no user parts inside).

Series 2500

Getting Started with Your Notebook

Identifying Parts of the Notebook

1 Notebook open/close latch. 2 One-Touch buttons. 3 Keyboard status lights. 4 Power button. Turns the notebook on and off. 5 TouchPad, scroll pad, Click buttons, plus

on-off button.

6 Main status lights (left to right): power mode,

hard disk activity, and battery.

7 Infrared port (select models only).

8 Wireless on-off button and indicator light

(select models only).

9 Battery. 10 Audio mute button, audio mute light, and

volume control.

11 Audio jacks (left to right): audio out

(headphones), external microphone.

12 CD-ROM, DVD, or other drive. 13 Universal serial bus port (USB).

Reference Guide 5

Getting Started with Your Notebook

Identifying Parts of the Notebook

14 AC adapter jack. 15 Two USB ports. 16 RJ-45 network jack. Connects a network

cable.

17 PS/2 port. 18 Parallel port (LPT1). Use this port for a

parallel printer or other parallel device.

6 Reference Guide

19 External monitor port. 20 S-video out jack. 21 Kensington lock slot (security connector). 22 RJ-11 jack. Connects a modem cable. 23 IEEE 1394 port (select models only). 24 PC Card and CardBus slot and buttons. 25 Floppy disk drive (select models only).

Getting Started with Your Notebook

Identifying Parts of the Notebook

26 Hard disk drive. 27 Battery latch. 28 Mini-PCI cover (no user parts inside).

29 RAM (memory) cover. 30 Docking port (select models only). 31 Reset button.

Reference Guide 7

Getting Started with Your Notebook

Identifying Parts of the Notebook

Status Lights

The notebook includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as Caps Lock and Num Lock.

The following diagram shows the main status lights on the front of the notebook.

1Powermode.

• On: the notebook is on (even if the display is off).

• Blinking: the notebook is in Standby.

• Off: the notebook is off or in Hibernation.

2 Hard disk drive activity.

On: notebook is accessing the hard disk drive.

3 Battery status.

• Green: the AC adapter is connected and the battery is fully charged.

• Amber: the AC adapter is connected and the battery is charging.

• Blinking: the AC adapter is connected and the battery is missing or has a

fault.

• Off: the AC adapter is not connected.

8 Reference Guide

Getting Started with Your Notebook

Identifying Parts of the Notebook

The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks.

1 Caps Lock On: Caps Lock is active. 2NumLockOn:NumLockisactive.(TheKeypadLockmustalsobeontouse

the embedded keypad.)

3 KeypadLockOn:The embedded keypad is active (Fn+F8). Num Lock must

also be on for the numeric keys. Otherwise, cursor control is active (as marked on an external keyboard).

Reference Guide 9

Getting Started with Your Notebook

Setting Up Your Notebook

WARNING

Improper use of keyboards and other input devices has been associated with ergonomic injury.

If you are using your notebook as your primary computer, or using it for extended periods, you should use it with a full-sized keyboard, monitor, and mouse. Docking accessories offer quick, easy connections to these devices. This can reduce the risk of ergonomic injury.

For information about setting up a safe and comfortable work environment, see the Safety & Comfort Guide on this CD.

When you set up your notebook for the first time, you’ll charge the battery, connect the AC adapter, turn on the notebook, and run the Windows setup program.

Step 1: Insert the battery

Do not mutilate or puncture batteries. Do not dispose of batteries in fire, or they can burst or explode, releasing hazardous chemicals. Rechargeable batteries must be recycled or disposed of properly.

Your notebook is shipped with the battery installed. If the battery has been removed, you should install it:

1. Turn the notebook upside down.

2. Insert the connector end of the battery into the battery compartment and slide it in until it latches.

10 Reference Guide

Step 2: Connect AC power

Getting Started with Your Notebook

Setting Up Your Notebook

CAUTION

Important

Use only the AC adapter included with your notebook (or other approved adapter that meets the power requirements of the notebook).

Using the wrong AC adapter could damage the notebook or adapter, cause data loss, and may void your warranty. (See the printed document Worldwide Limited Warranty and Technical Support that came with the notebook.)

1. Plug the AC adapter into the notebook.

2. Connect the power cord to the AC adapter.

3. Plug the power cord into a wall outlet.

The notebook battery then starts charging.

When unplugging the power cord, unplug it from the outlet before unplugging it from the AC adapter.

While the battery is charging, you can continue with step 3.

Reference Guide 11

Getting Started with Your Notebook

Setting Up Your Notebook

Step 3: Connect a phone line

1. Make sure the telephone line is an analog line, sometimes called a data line. (You must not use a digital line.)

2. Connect the telephone cord (RJ-11) into a telephone jack

3. Plug the other end of the phone cord into the RJ-11 modem jack in the side of the notebook.

For details about using the modem, see “Using the Modem” in this guide.

12 Reference Guide

Getting Started with Your Notebook

Setting Up Your Notebook

Step 4: Turn on the notebook

Press the power button above the left side of the keyboard. The notebook then boots up, and Windows starts automatically.

Hint

If your notebook does not turn on when operating on battery power, the battery may be out of power. Plug in the AC adapter and press the power button again. Leave the AC adapter plugged in for at least an hour or up to 3 hours to charge it fully.

Step 5: Set up Windows

Your notebook has the Microsoft Windows operating system preinstalled on its hard disk drive. The first time you turn on your notebook, the Windows Setup program runs automatically so you can customize your setup.

1. Follow the Setup program instructions on the screen. If the program prompts you to enter the Product ID code, you will find this code on the bottom of the notebook.

2. Check the modem’s country or region settings. Select Start > Control Panel > Printers and Other Hardware > Phone and Modem Options > then choose your country/region..

Reference Guide 13

Basic Operation

Reference Guide 15

Basic Operation

Operating Your Notebook

You can start and stop your notebook using the power button. However, at certain times you may want to use other methods to start or stop the notebook, depending on power considerations, types of active connections, and startup time.

Default power settings

Power mode To enter this mode Function ON—Power status

light will turn on. OFF—Power

status light will turn OFF.

Standby—Power status light will blink.

Hibernation— Power status light will turn off.

Briefly press the power button. Powers on the notebook.

Select Start > Turn Off Computer > Turn Off. If the system has stopped responding and Windows shut down procedures cannot be used, press and hold the power button for 4 seconds to turn off the notebook.

Select Start > Turn Off Computer > Stand By.

-orAllow the system to time out.

If the unit is already on, briefly press the power button.

-orPress Fn+F12.

-orAllow the system to time out.

Powers off the notebook.

• Saves significant power.

• Turns off the display and

other components.

• Maintains current session

in RAM.

• Restarts quickly.

• Restores network

connections.

• Saves maximum power.

• Saves current session to

disk, then shuts down.

• Restores network

connections.

You can also customize the way power modes work. See the “Batteries and Power Management” chapter in this guide.

16 Reference Guide

Basic Operation

Operating Your Notebook

To reset the notebook

Occasionally, you may find that Windows or the notebook has stopped responding and will not let you turn off the notebook. If this happens, try the following in the order listed:

• If possible, shut down Windows: press CTRL+ALT+DEL, and then select Shut Down, Restart.

–or, if this fails–

• Press the power button for at least 4 seconds until the display shuts down. Unsaved data will be lost. Press the power button again to restart.

–or, if this fails–

• Insert the tip of a paper clip into the reset button on the bottom of the notebook, andthenpressthepowerbuttontorestart.

To reset the notebook while it’s docked in a port replicator, you can press the reset button on the left side of the port replicator.

To change the boot device

The notebook normally boots from its internal hard disk. You can also boot the notebook from a floppy disk drive, a CD-ROM drive, or an internal network interface card.

1. Select Start > Turn Off Computer > Restart.

2. When the logo screen appears, press ESC to display the Boot menu.

3. Use the arrow keys to select the boot device, and press ENTER.

If you want to boot from a specific device whenever it is present, change the boot order using the BIOS Setup utility. See “Configuring the Notebook” in the “Troubleshooting and Maintenance” chapter in this guide.

Reference Guide 17

Basic Operation

Operating Your Notebook

To use the TouchPad

The TouchPad includes an on-off button so you can turn off the TouchPad to avoid moving the pointer accidentally when you are typing. The indicator light turns off when you turn off the TouchPad.

1 Select buttons. The Select buttons work like the left and

right buttons on a standard mouse.

2 TouchPad (touch-sensitive pointing device). 3 TouchPad on-off button and indicator light. 4 Scroll pad. The scroll pad scrolls vertically to display the

contents of the active window.

18 Reference Guide

Basic Operation

Operating Your Notebook

To use the function hot keys

The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, and then release both keys.

This hot key Does this

Fn+F1 Decreases the display brightness. Fn+F2 Increases the display brightness. Fn+F5 Toggles among the built-in display, an external

display, and simultaneous display on both.

Fn+F8 Toggles the built-in keypad on and off. Does not

affect an external keyboard. If Num Lock is on, then the numeric functions are active; otherwise, cursor control is active (as marked

on an external keyboard). Fn+F12 Initiates Hibernation. Fn+NumLock Toggles Scroll Lock on and off. Fn+Page Up Increases the audio volume and cancels the

mute setting. Fn+Page Down Decreases the audio volume. Fn+Backspace Mutes/unmutes the audio output.

Reference Guide 19

Basic Operation

Operating Your Notebook

To use the One-Touch buttons

Your notebook includes five One-Touch buttons that can start any application or open a document or Web site with a single press.

Press the One-Touch button to open the corresponding application, document, or Web site.

To program a One-Touch button 1 Select Start > All Programs > Utilities > One Touch. 2 On the One-Touch tab, select the button you want to reprogram. 3 Type a label for the button, and then select the application, document, folder, or

Web site you want the button to open.

4 If you want a label to appear onscreen when you press a One-Touch button,

select that option on the Onscreen Display tab.

20 Reference Guide

Basic Operation

Operating Your Notebook

To use the Windows and Applications keys

The Windows key brings up the Windows Start menu. This is the same as selecting the Start button on the taskbar.

The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you right-click while pointing at the application.

This key combination Does this

Windows key+E Runs Windows Explorer. Windows key+F1 Runs Windows Help. Windows key+F Runs Windows Find: Search. Windows key+M Minimizes all displayed windows. Shift+Windows key+M Returns all minimized windows to original size. Windows key+R Runs the Windows Run dialog box.

To use the ALT GR key

Non-U.S. keyboards have an ALT GR key to the right of the spacebar. This is a shift key that provides access to certain special keyboard characters.

For a character in the lower-right corner of a key, press and hold ALT GR to type the character.

1 Shifted 2 Unshifted 3 ALT GR

Reference Guide 21

Basic Operation

Using CDs or DVDs

To insert or remove a CD or DVD

CAUTION

Do not remove a CD or DVD while the notebook is reading it, or the notebook could stop responding and you could lose data.

To avoid damage to the disk or drive, be sure to press the CD or DVD firmly onto the spindle.

1. Press the button on the face of the CD or DVD drive. If you are using this drive for the first time, be sure to remove the cardboard packing insert if present.

2. Press the CD or DVD gently but firmly onto the spindle (label facing up). –or– Remove the CD or DVD.

3. Slide the tray back into the module to close it.

If your notebook loses power, you can manually open the drive to remove a CD. Insert a straightened paper clip into the recessed hole on the front of the drive to open it.

The location of the CD or DVD drive varies by model.

22 Reference Guide

Hint

Basic Operation

Using CDs or DVDs

To play DVD movies

If your notebook came with a DVD, or other DVD readable drive, it also includes DVD player software that lets you play DVD movies.

Select Start > All Programs > Multimedia > DVD Player > InterVideo WinDVD.

For best performance while playing movies on battery power, set the Control Panel Power Scheme to Portable/Laptop.

Important

DVDs can have regional codes embedded in the disc data. These codes prevent DVD movies from being played outside the region of the world in which they are sold. If you get a region code error, you are trying to play a DVD intended for a different region.

Most DVD drives let you change the region code only a limited number of times (usually no more than four). When you reach this limit, your last change to the region code will be hard-coded on the DVD drive, and will be permanent. Your warranty does not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes.

To create or copy CDs

If your notebook came with a DVD/CD-RW combo drive, it also includes software, such as Roxio Easy CD Creator, that allows you to copy or create CDs. To create or copy CDs, follow the instructions that came with the software. Read and write quality may vary by media.

Reference Guide 23

Basic Operation

Securing Your Notebook

To set up password protection

You can protect your notebook from access by another user when you set up password protection, which is available through Windows and through the BIOS Setup utility. See details on the BIOS Setup Utility in the “Troubleshooting and Maintenance” chapter. For complete protection, set passwords in Windows as well as through BIOS Setup.

To cancel password protection, set an empty password.

Windows

1. Select Start > Control Panel > User Accounts > then select your account.

2. Select Create a Password and set the password.

3. Select Start > Control Panel > Performance and Maintenance > Power Options.

4. On the Advanced tab, select the option to prompt for a password when the notebook exits Standby.

To lock your notebook

To protect against unauthorized access while your notebook is running, lock the notebook before leaving it unattended, or set up a screen saver with a Windows password. You can lock the notebook these ways:

• If a One-Touch button is assigned to Quick Lock, press that button. The 5 OneTouch buttons are located above the keyboard.

-or-

• Press CTRL+ALT+DEL and select Lock Computer.

To unlock the notebook, follow your normal logon steps.

24 Reference Guide

Basic Operation

Securing Your Notebook

To attach a security cable

Your notebook includes a built-in connector to allow you to secure the notebook with a cable and a lock (such as the Kensington MicroSaver lock system, available at many notebook stores).

1. Wrap the cable around a secure object, such as a table leg.

2. Insert the cable into the security cable slot on the notebook.

3. Lock it with the cable lock key, and store the key in a safe place away from the notebook.

To protect against viruses

Virus-protection software can help protect the integrity of your data. This is especially important if you use the Web.

Your notebook comes equipped with Norton AntiVirus software. Because new viruses appear frequently, you will also want to update the program

virus definitions from time to time. Norton AntiVirus updates are on the Web at www.symantec.com. You can also get detailed instructions from the program’s online Help.

Reference Guide 25

CAUTION

Basic Operation

Securing Your Notebook

To lock the hard disk drive

The notebook enables you to lock its internal hard disk drive to help keep your information secure. Hard disk drive lock does not protect a second hard disk drive

installed in the module bay.

When you enable hard disk drive lock, the current BIOS user password (or administrator password if that is the only password set) is encoded on the hard disk drive.

If you move the hard disk drive to another notebook, you can’t access the drive until you set the user (or administrator) password to match the drive password.

After you match the drive password, you can change the notebook (and drive) password. If you forget the password, you cannot recover your data.

1. Select Start > Turn Off Computer > Restart.

2. When the logo screen appears, press F2 to enter the BIOS Setup utility.

3. From the Security menu, enable Password Required to Boot.

4. From the Security menu, enable Internal hard disk drive lock.

5. Press F10 to save and exit BIOS Setup.

26 Reference Guide

Taking Care of Your Notebook

Follow these recommendations to maintain your notebook during everyday use and prevent potential physical damage or data loss.

To protect your hard disk drive

Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation.

• Avoid bumps or jolts.

• Do not operate the notebook while traveling over bumpy terrain.

• Suspend or shut down the notebook before transporting it. This turns off the hard

drive. A drop of a few inches onto a rigid surface while the hard drive is operating could destroy data or damage the drive.

• Carry the notebook in a padded case to protect against bumps and jolts.

Basic Operation

Taking Care of Your Notebook

• Set down the notebook gently.

To maintain your notebook

• Provide adequate ventilation around the notebook. Always set the notebook on a flat surface, so that air can flow freely around and underneath it.

• Always shut down the notebook or put it in Hibernation mode before putting it in a carrying case or other enclosed space.

• Do not pick up or carry the notebook by its display.

• Do not use the notebook outside in the rain or snow (inclement weather). If the

notebook is cold, warm it gradually to avoid condensation.

• Maintain your battery for best performance. See the “Batteries and Power Management” chapter in this guide.

Reference Guide 27

Basic Operation

Taking Care of Your Notebook

To safeguard your data

• Do not use a pointing device or activate any other device that interrupts operation while the system is starting or stopping.

• Back up your work regularly. Copy files to floppy, CDs, DVDs, and other media, or network drives.

• Use a virus-scanning program (such as the Norton AntiVirus program included with your notebook) to check the integrity of your files and operating system.

• Check your disk using the Tools tab in the disk Properties window.

To extend the life of the display

• Set the display brightness to the lowest comfortable level (Fn+F1).

• When working at your desk, connect an external monitor and turn off the internal

display (Fn+F5).

• If you are not using an external monitor, set the Turn off monitor timeouts (for both AC and battery operation) to the shortest comfortable interval.

• Avoid using a screen saver or other software that prevents the notebook from changing to Display-off or Standby mode after a timeout period. If you use a screen saver, enable the option to shut off the display after a time delay.

• Do not disable Display-off or Standby timeouts.

• If you are using AC power and have no external monitor attached, put the

notebook in Standby mode when not in use.

To clean your notebook

• You can clean the notebook with a soft cloth dampened with clean water or with water containing a mild detergent. Do not use an excessively wet cloth, and take care to keep water out of the case.

• Do not use abrasive cleaners, especially on the display. Do not apply any cleaner directly to the display. Instead, apply the cleaner to a soft cloth and then gently wipe the display.

28 Reference Guide

Batteries and Power Management

Reference Guide 29

Batteries and Power Management

Managing Power Consumption

When you’re running your notebook on battery power, you can maximize operating time without compromising performance. Your notebook is designed to help you reduce power consumption and extend battery life.

During idle periods, the notebook automatically enters power-saving modes after specified timeout periods. You can adjust these timeouts to suit your working habits.

How the notebook manages power automatically

Your notebook automatically enters Hibernation and Standby, and turns off the hard disk and display based on values set in Windows.

When this occurs The result is To resume

No keyboard, pointing device, or other input activity occurs for the specified interval.

The hard disk is not accessed for a specified interval.

No pointing devices are used, no disk drive is accessed, and no port (serial, parallel, or infrared) is active for the specified interval.

The notebook stays in Standby for the specified interval.

Display turns off.

Turns off the display to conserve battery power and extend the life of the display.

Hard disk turns off.

This is usually set to occur shortly after the display is turned off.

Standby is initiated.

Maintains your current session in RAM, and turns off the display and other components to conserve battery power.

Hibernation is initiated.

Saves your current session to the hard disk, and turns off the notebook.

Press any key or move a pointing device to turn on the display.

Begin using the notebook, and the hard disk turns on.

Briefly press the power button to return to your current session.

Briefly press the power button to return to your previous session.

CAUTION

Make a habit of saving your work before allowing your notebook to enter Standby. If power is interrupted while the notebook is in Standby, any information that was not saved will be lost.

30 Reference Guide

CAUTION

Batteries and Power Management

Managing Power Consumption

The notebook can also enter Hibernation if battery power reaches a critically low level. If this happens, you will find on resuming that all your data has been saved, but some functions may be disabled. To resume normal operation, restore power by connecting an AC adapter or installing a charged battery, and then shut the notebook off and restart it.

Changing timeout settings and creating power schemes

You can adjust the periods of non-use after which your notebook automatically shuts down components or enters a power-saving mode. You can also save these settings as a power scheme.

1. Select Start > Control Panel > Performance and Maintenance > Power Options.

2. Select the Power Schemes tab, and enter the settings you want. If you don’t want a particular timeout to occur, set the value to Never. See Windows Help for details.

If you want to save the settings as a power scheme, select Save As and enter a name for the scheme.

Do not disable Hibernate support in the Power settings, or you will lose any unsaved data if the notebook battery runs down completely.

Reference Guide 31

Batteries and Power Management

Using Battery Power

To check battery status

From the battery status light

Check the battery status light on the notebook.

From the Windows taskbar

The Windows taskbar can display a power icon that provides detailed battery status information (see Windows Help for details). The icon looks like a battery when AC is not connected.

• Place the pointer over the power icon to display the remaining battery charge. This value is shown as either a percentage of charge remaining, or as time remaining.

• Double-click the power icon to open the Battery Meter window.

From the Windows Control Panel

Select Start > Control Panel > Performance and Maintenance > Power Options, then select the Power Meter tab to see the battery status. The Alarms and Advanced tabs provide additional power-information options.

On the battery

1. Remove the battery from the notebook. See “Getting Started with Your Notebook” in this guide.

2. Press the contact pad on the side of the battery. The number of lights that turn on indicates the remaining charge (each light represents 20 percent of a full charge).

To respond to a low-battery warning

The notebook automatically alerts you when the battery power drops to a critically low level. The notebook first emits a high-pitched beep or displays a warning message. Then, if you do not restore power within a short time, the notebook goes into Hibernation.

32 Reference Guide

Note

Batteries and Power Management

Using Battery Power

Once the notebook enters Hibernation in this way, you won’t be able to turn it on again until you restore power by doing one of the following:

• Replace the battery with a charged one.

• Plug in the AC adapter.

If you plug in the AC adapter, you can continue to work while your battery recharges.

To recharge the battery

CAUTION

The AC adapter is normally warm whenever plugged into an AC outlet. The notebook is normally warm while recharging. Don’t recharge the notebook in a briefcase or other confined space, or the battery could overheat.

Plug the AC adapter into the notebook. To get the longest operating time, wait until the battery charge is below 50 percent

before recharging, and then charge it fully (100 percent). Charging can take approximately 3 hours. If you continue working while the battery charges, the charging time may increase.

The operating time for a fully charged battery depends on the notebook model, power management settings, and level of use.

To get the most from your batteries

Follow these suggestions to make your battery power last as long as possible:

• Plug in the AC adapter, especially when using a CD-ROM or DVD drive, or any external connections such as a PC Card or a modem.

• Set the display brightness to the lowest comfortable level (Fn+F1).

• Put the notebook in Standby when you are not using it for a short while.

• Put the notebook in Hibernation whenever you want to save your current session

but will not be using the notebook for a day or more.

• Set the automatic timeout settings to emphasize saving power. If your notebook has a multispeed processor, use the lower speed on battery power (the default settings conserve battery power).

Reference Guide 33

Batteries and Power Management

Using Battery Power

• If your notebook has a wireless on-off button, turn off the wireless function when you’re not using it. Press the wireless on-off button to turn off the light.

• If you have a PC Card, such as a network card, remove it when you’re not using it. Some PC cards use significant power even while they’re inactive.

• If you work with an application that uses the serial port or a PC Card, exit the application when you finish using it.

In addition, follow these suggestions to extend the life of your batteries:

• Do not leave batteries unused for long periods. If you have more than one, rotate them.

• If you normally use AC power, make a practice of using the battery as your power source at least once a week.

• Unplug the AC adapter when the notebook is not in use.

• To preserve the life of a battery, be sure to charge it regularly.

• For long-term storage, the battery must be charged 20 percent to 50 percent to

minimize capacity loss by self-discharge and to avoid deterioration of battery performance.

• Avoid using or charging batteries at high temperatures.

34 Reference Guide

Modem and Network Connections

Reference Guide 35

Modem and Network Connections

Using the Modem

You can connect your modem to a telephone line and communicate throughout the world. You can explore the Internet, send and receive e-mail messages, and use your notebook to send and receive faxes. Your notebook contains several software programs that work with your modem:

• Internet Explorer, for browsing the World Wide Web

• Outlook Express, for sending and receiving e-mail messages

• Windows Fax Console software for sending and receiving faxes

For best performance, you can connect to any Internet Service Provider (ISP) or modem network that has V.90 or V.92 interoperable modems. Check with your ISP for a list of telephone numbers that support V.90 or V.92.

The maximum speed for faxing is 14.4 Kbps, even though the modem is capable of downloading at higher speeds.

CAUTION

Your built-in modem may not work with multiple phone lines or a private branch exchange (PBX), cannot be connected to a coin-operated telephone, and does not work with party lines. Some of these connections may result in excess electrical voltage and could cause a malfunction in the internal modem. Check your telephone line type prior to connecting your phone line.

36 Reference Guide

Modem and Network Connections

Using the Modem

Special restrictions in certain countries

• Many countries impose a blackout period after a modem repeatedly fails to connect to a service provider. The number of failed attempts and the period you must wait before trying again differ from country to country. Check with your telephone company.

For example, if you are dialing from Italy and fail to connect to your server or cancel the connection, you must wait one minute before dialing that number again. If you dial before then, you will get an error message that says “delay.” After the fourth failed connection, you must wait one hour before trying the number again. If you dial before the hour is up, you will get a message that says “black list.”

• When using a modem, an external surge protector can prevent notebook damage by lightning or other electrical surges. Connect any approved surge protector to the modem cable whenever you are using the modem.

To change your modem settings

The modem is already set up to be compatible with telephone systems and modems in most areas. However, in some situations, you may have to change modem settings to match local conditions. If you have questions about local requirements, contact your telephone company.

• Control Panel. Open Phone and Modem Options in Control Panel to change many modem settings. On the Modems tab, select Properties to set connection speeds, or on the Dialing Rules tab, select Edit to set dialing options.

• Communications software. Many communications applications provide options for controlling modem settings. See the help for your software.

• AT commands. You can control many aspects of modem operation using modem AT commands. AT commands are special strings of characters sent to the modem to set up specific conditions. Those command strings normally start with “AT”. For a list of AT commands for the built-in modem, see the “Reference Information” chapter in this guide.

Open Phone and Modem Options in Control Panel. On the Modems tab, select Properties. You can type AT commands on the Advanced tab in the space for extra settings.

Reference Guide 37

Modem and Network Connections

Connecting to a Local Area Network (LAN)

You can connect to local area networks (LANs). LANs give you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet.

To connect to a LAN:

1. Check that the existing LAN supports Ethernet 10Base-T (10 Mbps) or

100Base-TX (100 Mbps) connections.

2. Plug the LAN cable (not supplied) into the built-in LAN port. The cable must

have an RJ-45 connector.

3. Windows automatically detects and sets up a LAN connection. To edit settings,

open Network and Dial-up Connections in Control Panel.

See Windows Help for information about setting up and using LAN connections. Select Start > Help and Support. Contact your network administrator for network information.

Two lights next to the LAN port indicate the connection status:

• The yellow light indicates network activity.

• The green light indicates a 100 Mb per second link.

38 Reference Guide

Modem and Network Connections

Making Wireless Network Connections (select models only)

If your notebook includes a wireless on-off button, you can connect by radio to an

802.11 wireless local area network (LAN) and access notebooks and other resources

on the network. A wireless network provides all the functions of a typical “wired” network, but also

provides for “roaming.” Since your notebook connects to the network by radio rather than through cables, you can move from place to place within the network—from your office to a conference room, for example—and remain on the network the entire time.

To prepare for connections

Before you can connect your notebook to a particular 802.11 wireless network, you have to configure the notebook for the specific wireless connection.

Connecting to an Existing Wireless Network

You can connect to an access point that gives you access to a local area network, or you can connect directly to other notebooks in an “ad hoc” network.

1. Right-click the wireless network connection icon in the taskbar, and then select View Available Wireless Networks from the pop-up menu.

Reference Guide 39

Modem and Network Connections

Making Wireless Network Connections (select models only)

2. A list of available networks appears. Select the network you want, enter the encryption key if required, and select Connect.

If the network you want is not on the list, select Advanced > Configure, and enter the required network parameters. If the network is not using 802.1x authentication protocol, clear the automatic key option.

3. On the General tab, edit network settings as needed for your local network. See your network administrator. You can also display an icon in the taskbar when connected to a network.

4. On the Wireless Networks tab, view the wireless networks available within range. Each network SSID is listed. Select the network you want and select Configure.

5. If the wireless network uses standard encrypted communication, uncheck the automatic key option, and then select the following parameters. See your network administrator for the required settings:

• Key: ASCII passphrase or hexadecimal key string.

• Key format: ASCII for passphrase, hexadecimal for key string.

• Key length: smaller number for 64-bit encryption, larger number for 128-bit.

6. Select OK to save the configuration. This network is added to your list of preferred networks.

The notebook automatically connects to the first preferred network within range if wireless communication is turned on.

Creating a New Notebook-to-Notebook Network (Ad Hoc)

You can set up a new network available to other local notebooks.

1. Select Start > Control Panel > Network and Internet Connections > Network Connections.

2. Double-click the wireless connection to show its status, and then select Properties.

3. On the Wireless Networks tab, select Add to create a new network.

4. Type a name for the new network.

40 Reference Guide

Modem and Network Connections

Making Wireless Network Connections (select models only)

5. If you want to use encrypted communication, uncheck the automatic key option, and then select the following parameters:

• Key: ASCII passphrase or hexadecimal key string.

• Key format: ASCII for passphrase, hexadecimal for key string.

• Key length: smaller number for 64-bit encryption, larger number for 128-bit.

6. Mark the option to make this a notebook-to-notebook (ad hoc) network.

7. Select OK to save the configuration. This network is added to your list of preferred networks and becomes available to other notebooks.

To turn wireless communication on and off

Important

Wireless networks and cellular modems are examples of devices that use wireless communication. Such devices may be restricted in some situations or environments, such as when traveling in an airplane. If in doubt, be sure to ask for authorization before turning on your notebook wireless networking.

In Italy, Singapore, and possibly other countries, you may be required to purchase a license before using the wireless function.

Turning on communication and making a connection

If your notebook has both wireless 802.11 and Bluetooth capabilities, the wireless indicator light on the front of the notebook turns on when Bluetooth or 802.11 communication is turned on, but it doesn’t show whether Bluetooth, 802.11, or both functions are active. You must use the Wireless Configuration software to control the individual wireless functions.

1. If the notebook isn’t on, turn it on.

2. If you normally press the wireless on-off button on the front of the notebook to turn wireless 802.11 communication on and off, press the button so the indicator light turns on. This restores your previous wireless configuration.

–or– Select Start > Control Panel > Network and Internet Connections > Network

Connections, and then double-click the wireless network connection icon.

If you’re within range of your wireless network, your notebook automatically connects. To check the status of your wireless connection, open Network Connections in Control Panel and double-click the connection.

Reference Guide 41

Modem and Network Connections

Making Wireless Network Connections (select models only)

Turning off communication and ending a connection

1. Important: close any files that reside on other network notebooks.

2. To turn off the wireless 802.11 communication without turning off the notebook, press the wireless on-off button. This also turns off Bluetooth communication if it was enabled.

–or– Right-click the wireless network connection icon in the taskbar and select

Disable.

Suspending or shutting down the notebook also turns off the wireless function.

42 Reference Guide

Making Wireless Bluetooth Connections (select models only)

If your notebook includes Bluetooth wireless capabilities, you can use it to make short-range radio connections to a wireless personal area network (PAN) and access other Bluetooth-compatible devices, such as other notebooks, cell phones, and printers.

Since the Bluetooth function connects your notebook by radio rather than through cables, you can move around and remain connected, and you can detect new Bluetooth devices automatically when they enter your area.

To turn Bluetooth communication on and off

Modem and Network Connections

Important

Wireless communication may be restricted in some situations or environments, such as when traveling in an airplane. If in doubt, be sure to ask for authorization before turning on your notebook wireless networking.

In Italy, Singapore, and possibly other countries, you may be required to purchase a license from the responsible authority before using the wireless function.

Turning on Bluetooth communication

The wireless indicator light on the front of the notebook turns on when Bluetooth or

802.11 communication is turned on, but it doesn’t show whether Bluetooth, 802.11,

or both functions are active. You must use the Wireless Configuration software to control the individual wireless functions.

1. If your notebook isn’t on, turn it on.

2. If you normally press the wireless on-off button on the front of the notebook to turn Bluetooth communication on and off, press the button so the indicator light turns on. This restores your previous wireless configuration.

–or– If the Wireless Configuration icon is present in the taskbar, double-click the icon,

then select the Bluetooth button to turn on Bluetooth communication.

Reference Guide 43

Modem and Network Connections

Making Wireless Bluetooth Connections (select models only)

Turning off Bluetooth communication

Turning off communication ends any connection you have open.

1. Important: close any files that reside on other network notebooks.

2. To turn off Bluetooth communication without turning off your notebook, press the wireless on-off button. This also turns off 802.11 communication if it was enabled.

–or– If the Wireless Configuration icon is present in the taskbar, double-click the icon,

then select the Bluetooth button to turn off Bluetooth communication, without affecting 802.11 communication.

Turning off the notebook or putting it into Hibernation also turns off the Bluetooth function.

To prepare for Bluetooth connections

Before you use your notebook to access other Bluetooth devices, you should configure some basic settings.

1. Make sure Bluetooth communication is turned on.

2. Double-click the Bluetooth icon in the taskbar.

3. In the menu bar, select Bluetooth > Device Configuration. (This menu is available only while Bluetooth folders are selected.)

4. On the General tab, check the following settings:

• Give your notebook a unique name that will identify it to other Bluetooth

users.

• Set the notebook type to Laptop.

• Select the security mode you want to use.

5. On the Information Exchange tab, check the following settings:

• Check the directory you want to make available to other Bluetooth users for

sharing files, both sent and received.

• Check the directory where you want to store your business card file so you

can easily send it to other Bluetooth users.

• Check the inbox directory where you want delivered files from other

Bluetooth users to be stored automatically.

44 Reference Guide

Modem and Network Connections

Making Wireless Bluetooth Connections (select models only)

Detailed information about these and other advanced settings are included in the online help.

To create your business card, you can open Microsoft Outlook, then open the address book and create a new contact. After entering your personal information, select File, Export To vCard File, and store the file in your business card directory.

To send or receive files using Bluetooth

If your notebook includes Bluetooth wireless capabilities, it supports the following common protocols for transferring data. To use either protocol, both notebooks must support that protocol. Check the other notebook’s Bluetooth documentation.

• FTP. Files can be copied into and out of shared directories (folders) by both notebooks. This service is equivalent to common network file sharing.

• OPP (object push profile). Both notebooks can send certain types of Microsoft Outlook data to the other notebook’s Bluetooth inbox, but cannot retrieve files from the other notebook.

Sharing files with another Bluetooth device (FTP)

1. Double-click the Bluetooth icon in the taskbar.

2. In My Bluetooth Places, select and open the other device to view files in its shared directory.

3. Use Windows Explorer or other software to copy or move files between your notebook and other device.

Sending Outlook data to another Bluetooth device (OPP)

1. Double-click the Bluetooth icon in the taskbar.

2. In My Bluetooth Places, select and open the other device.

3. To send a calendar item, note, or message, right-click the device’s inbox and select the option you want, then select the file to send. The file arrives in the device’s inbox directory.

–or– To send your business card, right-click the device’s inbox and select the option to

send your business card.

Reference Guide 45

Add-On Devices

Reference Guide 47

Add-On Devices

Connecting External Devices

Connecting PC Cards

The notebook PC Card slot is available for storing data and expanding the communication capabilities of the notebook. The notebook supports standard Type II and III PC Cards (PCMCIA and CardBus).

To insert or remove a PC Card

Inserting a PC Card

1. Hold the PC Card with the label side up and its connectors facing the card slot.

2. Slide the PC Card all the way into the bottom of the slot. Most cards are properly seated when the outer edge is flush with the casing of the notebook, but some cards are designed to protrude from the case.

Location of PC Card slots varies by series.

48 Reference Guide

CAUTION

Add-On Devices

Connecting External Devices

Removing a PC Card

Before removing a PC Card, you must use the Eject Hardware or Safely Remove Hardware icon in the taskbar, or shut down the notebook. Otherwise, you could lose data.

1. Before removing the card, select the Eject Hardware or Safely Remove Hardware icon in the taskbar, and then select the card you want to remove. This protects your data and helps avoid unexpected problems.

If needed, you can restart the card by removing and then reinserting it.

2. Press the eject button to pop the button out, and then press it in to eject the PC Card.

Location of PC Card slot varies by model.

Note

Before you connect any device, check its documentation to see if you need to make any settings or adjustments to the equipment before using it. This might include setting switches to configure the equipment so that it will operate properly with your notebook and the software you plan to use.

Reference Guide 49

CAUTION

Add-On Devices

Connecting External Devices

To connect an audio device

You can plug in an external microphone, external speakers, or headphones. In addition, if you connect your notebook to the port replicator, you can plug in a stereo source (such as a CD player) or a device that accepts digital audio (such as a digital audio recorder).

The headphone and line-in jacks are three-terminal stereo jacks. They are not compatible with two-terminal mono plugs. Connecting a mono plug into either of these jacks may damage the notebook.

Attach the audio cable to the corresponding audio port on the notebook or port replicator.

Series 2100 and N1050v

1 External microphone connector (pink) 2 Audio out (headphones) connector (green)

Note

When you plug a device into the headphone port, the built-in speakers automatically turn off. When you plug a device into either audio port on the notebook, any device connected to the corresponding port on the port replicator is ignored.

50 Reference Guide

Series 2500

1 Audio out (headphones) connector (green) 2 External microphone connector (pink)

Add-On Devices

Connecting External Devices

To use an external monitor

Connecting an external monitor

1. Select Start > Turn Off Computer > Turn Off.

2. Connect the monitor cable from the monitor to the monitor port on the back of the notebook.

3. Connect the monitor to a power source and turn it on.

4. Press the power button to turn on the notebook.

Switching the display to the external monitor

• Press Fn+F5 to cycle through the display options: notebook display, external monitor, both.

• If you need to use both displays at once, press Fn+F5 repeatedly until the image shows on both displays. With the default display settings, the external monitor uses the same settings as the internal display. The external monitor displays the same image as the internal display, regardless of the screen area, colors, and other settings, and the refresh rate is the same for as the internal display (60 Hz). If you use only the external monitor, you can select different settings not limited by the internal display.

Adjusting monitor resolution and other settings

1. Select Start > Control Panel > Appearance and Themes > Display.

2. On the Settings tab, adjust the Screen area. Other settings are also available.

If you need to increase the refresh rate on the external monitor, you can switch to only the external monitor. An alternative is to make one display a “secondary” display so you can select independent refresh rates:

1. Select Start > Control Panel > Appearance and Themes > Display.

2. On the Settings tab, select the Advanced button, and then the Displays or Monitor tab. Set the refresh rate on the Monitor tab.

Reference Guide 51

Add-On Devices

Connecting External Devices

Using dual display mode

You can extend your desktop by connecting an external monitor to your notebook.

1. Select Start > Control Panel > Appearance and Themes > Display.

2. Select the Settings tab.

3. Select the second display, and then select the option to extend the desktop.

You can set different resolutions and numbers of colors for each display. However, using the Extended Desktop requires video memory for each display. For this reason, higher resolutions and higher numbers of colors may cause unexpected behavior on the displays. Try starting with 1024 × 768 resolution on the external display and 64 K colors (16-bit) on both displays. You can then try higher settings to see whether they work for your applications. In addition, certain operations such as playing DVDs and running 3D graphics require extra video memory, so you may have to adjust display settings.

If you’re playing a DVD movie, the movie will show only on the primary display. To change the primary display, go to the Settings tab of Display Properties (see the steps above), right-click the display you want, and select Primary.

Note

To connect an IEEE 1394 device (select models only)

If your notebook has an IEEE 1394 port, you can use it to connect devices such as audio and video equipment, disk drives, printers, and other notebooks.

Attach the device cable to the IEEE 1394 port. Windows automatically recognizes the device.

The IEEE 1394 port is a 4-wire port. If you want to connect a device that has a 6-wire plug, you can purchase a simple adapter if the device is unpowered, or a hub if the device requires power.

If you have problems making this connection, go to the device manufacturer’s Web site for the latest version of the driver for the device.

52 Reference Guide

Add-On Devices

Connecting External Devices

To connect an infrared device (select models only)

Note: select models only

If your model has an infrared port, a small, rectangular lens located on the front of the notebook provides wireless, serial communication between the notebook and other infrared devices such as printers or other notebooks.

Using the infrared port

• Make sure the infrared ports of your notebook and the other device lie in a straight line. The two ports should be no more than 1 meter apart, with no obstructions in between. Noise from nearby equipment can cause transmission errors.

• To check the status of communications, open Wireless Link by selecting Start > Control Panel > Printers & Other Hardware > Wireless Link.

Printing to an infrared printer

Install your printer and assign it to the notebook infrared port. You can then print from your applications as you would to any other printer.

Transferring files through an infrared connection

You can use your notebook infrared port to transfer files by using Wireless Link. See the Windows online help for instructions on using Wireless Link.

Reference Guide 53

CAUTION

Hint

Add-On Devices

Connecting External Devices

To use a port replicator (select models only)

A port replicator provides your notebook with external connections that you can leave in place whenever you remove the notebook from your desk. Instead of disconnecting and reconnecting peripheral devices, you can simply undock and dock the notebook.

Use only the approved AC adapter that meets the power requirements of the notebook).

Do not use a 60-watt, 3.16-amp adapter, and do not use DC adapter accessories. Using the wrong AC adapter could damage the notebook or adapter, cause data loss, and may void your warranty (See the printed Worldwide Limited Warranty and Technical Support document included with the notebook.)

You can dock or undock the notebook in any power state: on, off, Standby, or Hibernation. Make sure, however, that the notebook is not entering into or resuming from Standby or Hibernation when you dock or undock, or the notebook could lock up.

Before docking or undocking your notebook, save your data and close any applications associated with external connections that might be affected. Do this as a precaution against an unlikely docking problem.

54 Reference Guide

Add-On Devices

Connecting External Devices

To dock to the port replicator

1. Plug in the AC adapter, and then connect it to the back of the port replicator. You can also operate the port replicator using power from the notebook battery.

2. Remove the rubber cover from the docking connector on the bottom of the notebook.

3. Align the notebook with the locator posts on the port replicator.

Note

4. Press the notebook down until both sides snap into place.

5. If the notebook is off, open the notebook and press the power button to turn it on. The lights on the port replicator turn on.

When the notebook is docked, you can use the notebook security connector to secure the notebook. To secure both the notebook and port replicator, install the Kensington lock in the security connector next to the undock button. This will also lock the undock button.

If a device is connected to an audio port on the notebook, any device connected to the corresponding port on the port replicator is ignored.

Reference Guide 55

Add-On Devices

Connecting External Devices

To undock from the port replicator

1. Press down the undock button on the right side of the port replicator.

2. Lift the notebook out of the port replicator.

56 Reference Guide

Installing Additional RAM (Memory)

The notebook has two slots that hold two RAM modules. At least one slot contains a RAM module installed at the factory. You can use both slots to expand your RAM.

To install a RAM expansion module

Use only PC2100 DDR-266 MHz or higher RAM. You will need a small Phillips screwdriver for these steps.

CAUTION

The internal components in your notebook are extremely sensitive to static electricity, and can be permanently damaged by it. Handle the RAM module only by its edges. Before installing the memory module, discharge your body’s static electricity by touching the metal shielding around the connectors on the back of the notebook.

1. Select Start > Turn Off Notebook > Turn Off.

Add-On Devices

Installing Additional RAM (Memory)

2. Important: unplug the AC adapter, if present, and remove the battery.

3. Turn the unit bottom-side up, loosen the screws holding the RAM cover, and remove the cover.

Reference Guide 57

Add-On Devices

Installing Additional RAM (Memory)

4. Insert the RAM board into the connector at about a 30 degree angle until it is fully inserted. Then press down at both sides until both latches snap closed.

Series 2100 and 1050v

Series 2500

5. Replace the cover.

6. Insert the battery.

To remove the RAM module, release the two latches at the sides of the module.

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CAUTION

Add-On Devices

Installing Additional RAM (Memory)

To remove a RAM expansion module

You may want to remove a RAM module so you can install a larger one. You’ll need a small Phillips screwdriver for these steps.

Your notebook internal components are extremely sensitive to static electricity and can be permanently damaged by it. Handle the RAM module only by its edges. Before installing the memory module, discharge your body’s static electricity by touching the metal shielding around the connectors on the back of the notebook.

1. Select Start > Turn Off Computer > Turn Off.

2. Important: unplug the AC adapter, if present, and remove the battery.

3. Turn the unit bottom-side up, loosen the screws holding the RAM cover, and remove the cover.

Reference Guide 59

Add-On Devices

Installing Additional RAM (Memory)

4. Release the two latches at the sides of the RAM board, so the free edge of the board pops up.

Series 2100 and 1050v

Series 2500

5. Pull the board out of the connector.

6. Replace the cover.

7. Insert the battery.

60 Reference Guide

Replacing the Hard Disk Drive

To replace the hard disk drive

You will need a small Phillips screwdriver for this procedure.

1. Unplug the AC adapter, if connected.

2. Remove the battery.

3. Turn the unit bottom side up.

4. Use a pointed tool to remove the plugs from the two screw holes, then remove the two screws.

5. Gently pull the hard drive out of the notebook.

Add-On Devices

Replacing the Hard Disk Drive

Important

6. Gently slide the new drive into the hard drive compartment. Press firmly to make sure the connector seats properly.

7. Reinstall the hard drive screws and plugs.

If you are installing a new hard disk drive, you should create a Utility partition on the drive before loading any software.

Reference Guide 61

Add-On Devices

Replacing the Hard Disk Drive

To replace the hard disk drive holder

If you are installing a new hard drive that does not have a holder, you can remove the holder parts from the old hard drive. You’ll need a small Phillips screwdriver for this procedure.

1. Remove the four screws from the sides of the holder and drive case, then slide the drive out of the holder.

2. Notice that the hard drive has a pin connector attachment at one end. Carefully remove this connector from the end of the drive. Work alternately at each end so that the connector slides off evenly without bending the connector pins.

3. Carefully put the pin connector attachment back onto the pins on the end of the new hard drive. Work alternately at each end so that the connector slides on evenly without bending the connector pins.

4. Insert the drive into the holder.

5. Reinstall the screws into the holder and drive case.

62 Reference Guide

Add-On Devices

Replacing the Hard Disk Drive

To prepare a new hard disk drive

When you install a new hard disk drive, you also need to prepare it to be able to work with your notebook.

If you want to restore the Windows software and operating system that were originally installed on your notebook, use the QuickRestore System Recovery CD that came with your notebook.

Reference Guide 63

Troubleshooting and Maintenance

Reference Guide 65

Troubleshooting and Maintenance

Troubleshooting Your Notebook

This section contains solutions to many types of problems you might have with your notebook. Try the solutions one at a time, in the order in which they are presented.

Here are some other sources of information for troubleshooting:

• Use the Windows troubleshooters. Select Start > Help and Support.

• Select on the question mark One-Touch key located at the top of the keyboard.

• See the Microsoft Windows manual shipped with the notebook.

• Contact your dealer. See the Worldwide Telephone Numbers booklet.

Audio problems

If no sound is audible

• If your model has a volume control, press the + (plus) button to increase the volume.

• Double-click the speaker icon on the taskbar (if present). Clear the Mute all checkbox if selected. If your model has an audio mute button, press it so the indicator light goes off.

• When you are operating your notebook in MS-DOS mode (for example, when running MS-DOS games), you may find that the sound does not operate properly. Use Windows applications for full use of sound capabilities.

If sound does not record

• Plug in an external microphone. The notebook does not have a built-in microphone.

• Check the software controls for recording sound. Select Start > All Programs > Accessories > Multimedia (or Entertainment) > Sound Recorder.

• In Volume Control, select Option > Properties, and make sure the microphone is enabled in the recording controls.

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Troubleshooting and Maintenance

Troubleshooting Your Notebook

If you hear a loud high-pitched whine (feedback) from the speakers

• In the Volume Control, try reducing the Master volume by double-clicking the speaker icon in the taskbar.

• In Volume Control, select Options > Properties, and select the microphone option for the playback settings. Then in Volume Control, make sure the microphone is muted.

CD-ROM and DVD problems

If you can’t boot from a CD or DVD

• Make sure the CD or DVD is bootable, such as the QuickRestore System Recovery CD.

• Make sure the CD-ROM/DVD drive is selected as the boot device. See the “Basic Operation” chapter in this guide to change the boot sequence.

• Restart the notebook. Select Start > Turn Off Computer > Restart.

If a DVD plays erratically

• Dirt or smudges can cause a disc to skip. Clean the disc with a soft cloth. If the disc is badly scratched, it will probably have to be replaced.

• If you’re playing the DVD on battery power, try changing the power scheme.

If you get a Region Code error when playing a DVD movie

DVDs can have regional codes embedded in the disc data. These codes prevent DVD movies from being played outside the region of the world in which they are sold. If you get a Region Code error, you are trying to play a DVD intended for a different region.

If the notebook cannot read a CD or DVD

• For a single-sided CD or DVD, make sure the disc is placed in the drive with the label facing up.

• Clean the disc.

• Wait 5 to 10 seconds after closing the tray to give the notebook time to recognize

the disc.

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Troubleshooting and Maintenance

Troubleshooting Your Notebook

• Restart the system: remove the disc from the drive, and select Start > Turn Off Computer > Restart.

• If you created the CD on a DVD/CD-RW combo-type drive, try using a different media brand. Read and write quality may vary for media.

If a DVD movie doesn’t fill the screen

Each side of a double-sided DVD has a different format (standard or widescreen). In widescreen format, black bands appear at the top and bottom of the screen. To view the standard format, flip the disc over and play the other side.

If a DVD doesn’t play with two displays

If you’re using the Extended Desktop (dual displays), move the player window to the display selected as primary. If you’re not using Extended Desktop and both displays are active, press Fn+F5 to switch to one display.

If the notebook can’t find Wordpad.exe after inserting a CD

The system is trying to open a .doc file in WordPad, but cannot find the Wordpad.exe program file. Type C:\Program Files\Accessories in the error message box.

Display problems

If the notebook is on, but the screen is blank

• Move the mouse or tap the TouchPad. This will wake the display if it is in Display-off mode.

• Press Fn+F5 in case the internal display was disabled. (Do this three times to return to the state you started from.)

• If the notebook is cold, allow it to warm up.

If the screen is difficult to read

• Try setting the display resolution to its default setting of 1024 × 768 or higher, depending on your model. Select Start > Control Panel > Appearance and Themes, Display.

• Try adjusting the size of the desktop icons and labels.

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Troubleshooting and Maintenance

Troubleshooting Your Notebook

If an external display does not work

• Check the connections.

• Press Fn+F5 in case the external monitor was disabled. (Do this three times to

return to the state you started from.)

• The external monitor may not be detected. In the BIOS Setup utility, try setting Video Display Device to Both in the System Devices menu.

• If you’re using a TV connected to the S-video port, you must activate the TV.

Hard disk drive problems

If the notebook hard drive doesn’t spin

• Make sure the notebook has power. If necessary, connect the AC adapter, and make sure it is fully plugged into a power source and into the back of the notebook.

• Remove and reinsert the hard drive.

If the hard disk makes a buzzing or whining noise

• Back up the drive immediately.

• See whether the noise is coming from elsewhere, such as from the fan or a

PC Card drive.

If files are corrupted

• Open My Computer, and the disk you want to scan. Select File > Properties. Select the Check Now box under the Error-checking section of the Tools tab.

• Run the virus-scanning program.

• If necessary, you can format the hard disk and reinstall the original factory

software using the QuickRestore System Recovery CD.

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Troubleshooting and Maintenance

Troubleshooting Your Notebook

Heat problems

Your notebook normally gets warm during routine operation.

If the notebook gets abnormally hot

• Always set the notebook on a flat surface, so that air can flow freely around and underneath it.

• Make sure the air vents on the bottom and sides of the notebook are clear.

• Keep in mind that games and other programs that drive CPU usage toward

100 percent can increase the notebook temperature.

Infrared problems

By default, the infrared port is not enabled, so you must enable it before you can use it.

If you have problems with infrared communications

• Make sure the line between the two infrared ports is not blocked, and that the ports face each other as squarely as possible. (The notebook infrared port is located on the front of the notebook.) The ports should be no more than 1 meter apart.

• Check settings in the Device Manager:

1. Select Start > Control Panel > Performance and Maintenance > System.

2. On the Hardware tab, select Device Manager and expand the infrared devices.

Double-click the infrared port and make sure that the device is enabled.

• Make sure only one application is using the infrared port.

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Troubleshooting and Maintenance

Troubleshooting Your Notebook

Keyboard and pointing device problems

Use these suggestions for built-in or external devices.

If the pointer is difficult to control

Adjust the pointer controls. Select Start > Control Panel > Printers and Other Hardware > Mouse.

If the TouchPad doesn’t work

• Press the TouchPad on-off button to turn on the light.

• Don’t touch the TouchPad while the notebook is rebooting or resuming from

Standby mode. If this happens, try the following: press a key on the keyboard to restore normal operation.

• If an external mouse is connected, the built-in pointing devices are normally disabled. You can change this setting with the BIOS Setup utility.

• Restart the notebook. Select Start > Turn Off Computer > Restart.

If the TouchPad moves the pointer or cursor while you type

Press the TouchPad on-off button to turn off the TouchPad while you type.

If a PS/2 scroll mouse doesn’t work

• The TouchPad must be disabled for the mouse scroll feature to work. In the BIOS Setup utility, make sure the External Pointing Devices option in the System Devices menu is set to Auto. See “Configuring the Notebook” in this chapter.

• Suspend or shut down the notebook before you attach the scroll mouse, so that it will be detected properly.

If you want to use the TouchPad again, you must suspend or shut down the notebook before you detach the scroll mouse.

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Troubleshooting and Maintenance

Troubleshooting Your Notebook

Local area network (LAN) problems

If the built-in network adapter doesn’t connect to the LAN

• Check all cables and connections. Try connecting at a different network station, if available.

• Make sure the LAN cable is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for 100Base-TX operation. Maximum cable length is 100 meters (330 feet).

• Select Start > Help and Support > and use the Networking troubleshooter.

• Open the hardware Device Manager. Select Start > Control Panel > Performance

and Maintenance > System. If the network interface is disabled, try to enable it. If it has a conflict, try disabling another device.

If you can’t browse the Network Neighborhood or My Network Places

Select Start > Search > Notebooks or People to look for a notebook.

If you can’t log in to Netware servers

If a Netware server is using IPX/SPX protocol, you may need to force your frame type to match the server frame type. Check with your network administrator.

If a network connection responds slowly

If your network connection uses a proxy server, try enabling the option for bypassing the proxy server for local addresses. You can do this in Control Panel under your network connection properties.

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Troubleshooting Your Notebook

Memory problems

If a message says you are out of memory

• Make sure drive C is not running low on free space.

• If you are having memory problems while running MS-DOS programs, use

the MS-DOS or Application and Software troubleshooter in Windows Help. Select Start >Help and Support.

• The full amount of RAM in your notebook is not available for running applications. A certain amount of RAM is used for display memory. The amount of display memory is shown in the BIOS Setup utility.

If memory doesn’t increase after adding RAM

Make sure your notebook is using only PC2100 DDR 266MHz or higher memory (RAM) modules.

If the notebook beeps but doesn’t start after adding RAM

You installed an incompatible type of RAM. Remove the module.

Modem problems

If the modem seems slow

• Excess static or noise on a line reduces the overall transmission speed of the modem connection. If necessary, contact your telephone company about fixing this type of problem.

• If you’re dialing internationally, line noise is often a problem that’s difficult or impossible to eliminate.

• If you have call-waiting, disable it—your telephone company can provide instructions. It can cause symptoms similar to static.

• Eliminate extra connections in the line. If possible, connect directly to the wall jack.

• Try another telephone line, preferably one normally used for a fax machine or modem.

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Troubleshooting and Maintenance

Troubleshooting Your Notebook

If the modem doesn’t dial or no dial tone is detected

• Check all cables and connections.

• Connect a standard telephone to the phone line and make sure the line is working.

• Make sure someone else isn’t using the same phone line.

• Try another telephone line, preferably one normally used for a fax machine or

modem.

• If you’re in a foreign country, the dial tone may not be recognized by the modem. In Control Panel, open Phone and Modem Options. Try disabling the option that waits for a dial tone.

If the modem dials incorrectly

• Check the telephone number you entered, including any digits required for outside access or long distance.

• In Control Panel, open Phone and Modem Options. Check the dialing options— look for duplicate digits for outside access or long distance.

• Make sure the number you’re calling isn’t busy.

• If you’re in a foreign country, the dial tone may not be recognized by the modem.

In Control Panel, open Phone and Modem Options. Try disabling the option that waits for a dial tone.

• If you have call-waiting, disable it—your telephone company can provide instructions.

If the modem dials but doesn’t connect

• Make sure you’re using an analog telephone line (2, 3, or 4 wires). You must not use a digital line. In a hotel, ask for a data line.

• Try another telephone line, preferably one normally used for a fax machine or modem.

• The modem at the other end may have a problem. Try dialing to a different modem.

If the modem isn’t detected

• Check the modem setup. In Control Panel, open Phone and Modem Options. Check the COM port.

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Troubleshooting and Maintenance

Troubleshooting Your Notebook

• Open the hardware Device Manager. Select Start > Control Panel > Performance and Maintenance > System. If the modem is disabled, try to enable it. If it has a conflict, try disabling another device.

• If you’re running fax software using fax Class 2, try using Class 1.

If the modem dials but you can’t hear it

• If your model has an audio mute light, make sure it is turned off. If it’s on, press the audio mute button.

• Check the speaker volume setting.

• In Control Panel, open Phone and Modem Options, then select the modem and

select Properties. Check the volume setting on the General tab.

If the modem connects, but transferred data is bad

• In Control Panel, open Phone and Modem Options. Make sure the parity, speed, word length, and stop bits match on sending and receiving modems.

• Try a different phone line or dial a different server number.

If the modem causes an ERROR message

A string of AT commands may contain an incorrect command. If you entered commands as extra settings for the modem in Control Panel or in your communications software, check the commands.

If the modem doesn’t fax

• If you’re using fax Class 2 in the fax software, try using Class 1.

• Close any other communications programs.

• If you’re faxing by printing from an application, make sure you’ve selected the

fax printer.

• Try turning off power management features temporarily.

If excessive line current is detected

Make sure you’re using an analog telephone line (2, 3, or 4 wires). You must not use a digital line. In a hotel, ask for a data line.

If the modem clicks repeatedly but doesn’t connect

• Make sure you’re using an analog telephone line (2, 3, or 4 wires). You must not use a digital line. In a hotel, ask for a data line.

• Check all cables and connections.

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Troubleshooting Your Notebook

PC Card (PCMCIA) problems

If the notebook doesn’t recognize a PC Card

• Remove and reinsert the PC Card.

• Restart the notebook. Select Start > Turn Off Computer > Restart.

• Try the card in another notebook to see whether the card functions properly.

• Zoomed Video is not supported.

• If the card requires an IRQ, make sure one is available. Open the hardware

Device Manager. Select Start > Control Panel > Performance and Maintenance > System.

If a network PC card stops communicating properly

• The card may have been reset if the notebook suspended or turned off. Exit any applications, and then remove and reinsert the card.

• Check settings in the Control Panel.

If a PC card modem is not working

Disable the internal modem:

1. Open the hardware Device Manager. Select Start > Control Panel > Performance and Maintenance > System.

2. Double-click Modem to list the current modem devices.

3. Double-click the internal modem, and then select the option to disable the modem.

Performance problems

For best performance, your notebook should have at least 128 MB of memory (RAM).

If the notebook pauses or runs sluggishly

• This may be normal Windows behavior. Background processing can affect response time.

• Certain background operations (such as a virus-scanning program) can affect performance.

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Troubleshooting Your Notebook

• Press CTRL+ALT+DEL and use Task Manager to see if an application is not responding.

• Restart the notebook. Select Start > Turn Off Computer > Restart.

• Some file browsers respond slowly while processing graphics or waiting for

broken network connections to time out.

• If the notebook hard disk drive frequently runs (as indicated by the hard drive light on the front of the notebook) while the notebook appears to be paused or running slowly, Windows is likely spending excess time writing to its swap file on the notebook hard disk. If this occurs frequently, consider installing additional memory.

• Check the amount of available free disk space. Delete temporary and unneeded files.

If the notebook stops responding

• Press CTRL+ALT+DEL and use Task Manager to end the application that is not responding.

• Press the power button for at least 4 seconds to turn off and reset the notebook. Unsaved data will be lost. Then press the power button again to turn the notebook back on.

• If nothing happens, insert the tip of a paper clip into the reset button on the bottom of the notebook. Then press the power button to turn the notebook back on.

• To avoid lockup problems, avoid pressing Fn+F5 to switch display devices while graphic-intensive applications are running. Also avoid turning off or suspending the notebook while such applications are running.

Power and battery problems

If the notebook turns off immediately after it turns on

Battery power is probably extremely low. Plug in the AC adapter or insert a charged battery.

If the notebook keeps beeping

The notebook beeps repeatedly or displays a warning when battery power is low. Save your work, shut down Windows immediately, and insert a charged battery or plug in the AC adapter.

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Troubleshooting and Maintenance

Troubleshooting Your Notebook

If the battery doesn’t charge

• Make sure the AC adapter is fully plugged into the power source and the notebook, and that the light on the adapter is on.

• If you’re using a power strip, remove the AC adapter from the power strip and plug it directly into a wall outlet.

• Make sure the battery is fully installed and locked in place.

• Make sure you’re using only the AC adapter included with your notebook (or

other approved adapter that meets the power requirements of the notebook). Do not use a 60-watt, 3.16-amp adapter.

• Move the notebook away from any nearby heat source. Unplug the AC adapter and allow the battery to cool down. If the battery gets too hot, it will not charge properly.

• If available, try another battery and AC adapter.

If the notebook has a short operating time

• Conserve power using any of the suggestions listed in the “Batteries and Power Management” chapter in this guide.

• If you are running an application that has an automatic save feature (such as MS Word), disable this feature or increase the specified save time to reduce hard disk access.

• If the operating time has gradually become shorter and the battery is more than a year or two old, you may need to replace the battery.

• Heavy modem use can impact battery operating time.

• PC card use can impact battery operating time.

• Test and recondition the battery every three months.

If the Time Remaining for the battery is not correct

The Time Remaining is an estimate, not a precise value, and is based on the rate at which the notebook is using power at the moment. This value therefore depends on your current task and assumes that you will continue using power at the same rate until the battery runs out. So, if you check the Time Remaining while the notebook is performing a task requiring a good deal of power (such as reading from a CD or DVD), the value will probably show less time remaining than you really have, since you will probably later switch to tasks that require less power.

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Troubleshooting Your Notebook

If the notebook doesn’t enter Standby mode as expected

• If you have a connection to another computer, the notebook won’t suspend if the connection is active.

• If the notebook is performing an operation, it normally waits for the operation to finish before going into Standby.

If the notebook doesn’t enter Hibernation as expected

Make sure Hibernation support is enabled. From Control Panel, open Power Options, and then select the Hibernate tab.

Also, check the Power Schemes tab. Make sure the Hibernation timeouts for both AC power and battery power are not set to Never.

Printing problems

Hint

You will usually be able to solve most printing problems by using the Print troubleshooter in Windows Help. Select Start > Help and Support.

If a serial or parallel printer doesn’t print

• Make sure the printer is on and has paper in it.

• Make sure you are using the correct printer cable or cable adapter, and that the

cable is secure at both ends.

• Check for printer errors.

If the left edge of printed output is missing

Certain applications may not work properly with 600-dpi printers. If you’re using such a printer, try selecting a compatible printer driver for a 300-dpi printer.

If an infrared printer doesn’t print

• Make sure the printer is on and has paper in it.

• Check for printer errors.

• Make sure Windows is running; otherwise infrared printing is not available.

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Troubleshooting and Maintenance

Troubleshooting Your Notebook

Serial, parallel, and USB problems

If a serial mouse doesn’t work

• Make sure you followed the manufacturer’s installation instructions completely and have installed the mouse properly. If not, repeat the procedure.

• Make sure the port connection is secure.

• Restart the notebook. Select Start > Turn Off Computer > Restart.

• Check mouse settings in Control Panel. Select Start > Control Panel > Printers

and Other Hardware > Mouse.

• Use a mouse that connects to the USB or PS/2 port. If you have a PS/2 keyboard connected, use a PS/2 Y adapter.

• Check the port settings in Control Panel. Open the hardware Device Manager,

and then double-click Ports (COM & LPT).

If a serial modem doesn’t work properly

• Make sure the port connection is secure.

• Use the Modem troubleshooter in Windows Help. Select Start > Help and

Support.

• In Control Panel, open Phone and Modem Options, and check the modem settings.

• Disable the internal modem:

1. Open the hardware Device Manager. Select Start > Control Panel >

Performance and Maintenance > System.

2. Double-click Modem to list the current modem devices.

3. Double-click the internal modem, and then select the option to disable the

modem.

• Check the port settings in Control Panel. Open the hardware Device Manager, and then double-click Ports (COM & LPT).

If the serial or parallel port is not working

• Make sure the port connection is secure.

• Check the port settings in Control Panel. Open the hardware Device Manager,

and then double-click Ports (COM & LPT).

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Troubleshooting Your Notebook

If the USB port is not working

• Contact the vendor of the peripheral device for the latest USB drivers.

• Check the port settings in Control Panel. Open the hardware Device Manager,

and then double-click Universal Serial Bus Controller.

Startup problems

If the notebook doesn’t respond when you turn it on

• Connect the AC adapter.

• Reset the notebook by inserting the tip of a paper clip into the reset button on the

bottom of the notebook. Then press the power button to turn it on.

• If the notebook still doesn’t respond, remove the battery and AC adapter, remove any PC cards, and undock the notebook if docked. Then plug in the AC adapter again, and reset the notebook using the reset button.

If the notebook won’t boot from battery power

• Make sure the battery is properly inserted and fully charged. Check the battery charge by removing it and pressing the pad on the side of the battery. The lights show the charge level.

• If available, try another battery.

If the notebook won’t boot from the floppy disk drive

• Make sure the floppy disk drive is selected as the boot device.

• If you’re using a USB floppy drive, use the BIOS Setup utility to make sure

Legacy USB Support is enabled. If your notebook also has a built-in floppy drive, use the BIOS Setup utility Boot menu to make sure the USB floppy drive is the first device under Removable Drive.

If the notebook stops responding after booting

Check whether you are connected to a TCP/IP network with no DHCP server. This can cause a long delay at startup because DHCP is enabled. Contact your network administrator to determine the proper TCP/IP configuration.

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Troubleshooting and Maintenance

Troubleshooting Your Notebook

If the notebook takes a long time to resume after being suspended

The notebook can routinely take a minute or more to resume if it has a network card installed. While the operating system is loading drivers and checking hardware and network connections, you will see a blinking cursor on your display. As soon as the hardware has been reinitialized, the Windows desktop will appear.

Wireless problems

If you have problems with wireless 802.11 communication

• Make sure the wireless indicator light is on.

• If your notebook includes Bluetooth capabilities, make sure wireless 802.11

communication is turned on. Select Start > All Programs > Utilities > Wireless Configuration, then select the 802.11 button if it’s not turned on.

• Make sure you are using the correct SSID and channel settings.

• Make sure you are in range of an access point (for an infrastructure connection)

or other wireless notebook (for an Ad Hoc connection).

• When you log on to an 802.11 network via an access point, yet your notebook cannot connect to network resources, your notebook may not have been assigned an IP address. If the subnet mask for your wireless connection is

255.255.000.000, the network server did not assign an IP address to your notebook, and you may have to release and renew your network IP address. If this does not fix the problem, the access point may need to be rebooted.

• If you want to change the SSID to a different value to connect to a different access point, or if you want to change from Infrastructure mode to Ad Hoc mode, you may first have to release and renew the internet IP address.

• See “Local area network (LAN) problems” in this chapter.

If you have trouble connecting to another notebook in the Network Neighborhood or My Network Places

• Wait a few minutes, and then press F5 to refresh the list of notebooks on the network.

• Select Start > Search > Notebooks or People to locate the notebook.

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Troubleshooting and Maintenance

Troubleshooting Your Notebook

If you cannot connect to a particular notebook on the network

• Make sure the notebook is properly connected to the network.

• Make sure your TCP/IP setup is correct for your network. Select Start > Control

Panel > Network Connections.

If you can connect, but the network is slow

• Check whether you might be in an area served by more than one wireless LAN. If so, the LANs could be interfering with each other.

• Move closer to the access point (for an infrastructure connection) or other wireless notebook (for an Ad Hoc connection). You could be too far away for high-speed communication.

If your notebook cannot detect any Bluetooth devices

• Make sure the wireless indicator light is on.

• Make sure Bluetooth communication is turned on. Select Start > All Programs >

Utilities > Wireless Configuration, then select the Bluetooth button if it’s not turned on. If no Bluetooth button is shown, your notebook does not support Bluetooth communication.

• Make sure the Bluetooth devices are turned on. Some Bluetooth phones must be set for detection and may be detectable by other devices for only a short time.

If your notebook cannot detect a certain Bluetooth device

• Make sure the Bluetooth device is turned on. Some Bluetooth phones must be set for detection and may be detectable by other devices for only a short time.

• Refresh the list of Bluetooth devices. Double-click the Bluetooth icon in the taskbar, then select Bluetooth > Search For Devices in the menu bar.

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Troubleshooting and Maintenance

Configuring the Notebook

The BIOS Setup utility helps you configure your notebook operation.

To run the BIOS Setup utility

The BIOS (Basic Input and Output System) Setup utility enables you to make changes to the notebook system configuration, and to tailor the operation of your notebook to your individual work needs.

The settings made in BIOS Setup generally control the notebook hardware, and so greatly affect how the notebook operates.

1. Select Start > Turn Off Computer > Restart.

2. When the logo screen appears, press F2 to enter BIOS Setup.

3. The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to navigate:

• Press the LEFT and RIGHT arrow keys to move among menus.

• Press the UP and DOWN arrow keys to move among parameters in a menu.

• Press + or – to move through values for the current parameter, or press

ENTER to change a setting.

4. After you select the options you want, press F10 or use the Exit menu to exit BIOS Setup.

5. If the settings cause a conflict between devices during reboot, the system prompts you to run BIOS Setup, and marks the conflicting settings.

The following tables describe BIOS settings for the BIOS version at publication. If your BIOS is a different version, some settings may differ from those shown.

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Troubleshooting and Maintenance

Configuring the Notebook

Main Menu

Setting Description Default

BIOS Revision Shows the current BIOS version. Detected

automatically

System Time Sets the time using 24-hour format. Values set take effect

immediately.

System Date Sets the date using dd/mm/yy format (except English, which

uses mm/dd/yy format).

Language Sets the language for BIOS Setup. Detected

automatically

Internal Hard Disk Sets the hard disk drive type and various parameters. Detected

automatically

UMA Video Memory Sets the video memory size allocated from total installed

memory (RAM).

Memory Shows the extended memory size. Detected

Serial Number Displays the serial number as shown on the back of the unit. Detected

Service ID Displays an identifier used for repair service. Detected

UUID Displays the value of the 16-byte UUID (Universally

Unique ID) as 32 hex characters.

MAC Address Displays the MAC network address of the internal

(wired) LAN.

Auto

automatically

automatically Detected

automatically

System Devices Menu

Setting Description Default

Video Display Device Sets whether the built-in display automatically switches to an

external display, if one is detected.

External Pointing Device

Legacy USB Support Enables BIOS support for USB mouse, keyboard, and floppy

Wake On LAN from Power Off

Disables the internal pointing devices when an external pointing device is connected.

disk drive during startup. Lets the notebook be turned on via the LAN port. If this

option is enabled, the notebook uses increased power while it is shut down.

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Auto

Enabled

Disabled

Troubleshooting and Maintenance

Configuring the Notebook

Security Menu

Setting Description Default

User Password is Shows if a user password is set. Clear Administrator

Password is Set User Password Press ENTER to set, change, or clear the user password.

Set Administrator Password

Require Password on Boot

Internal hard disk drive lock

Shows if an administrator password is set. Clear

Enter The password can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters.

Press ENTER to set, change, or clear the administrator password, which protects BIOS Setup settings. The password can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters.

Sets whether a user password is required when the notebook boots. Requires the administrator password for changes.

Only if the Boot password option is enabled, encodes the current user password (or administrator password if that is the only password set) on the hard disk drive.

Enter

Disabled

Boot Menu

Setting Description Default

Hard Drive +Removable Devices CD-ROM Drive Built-in LAN

Shows the order of boot devices. Move the entries to change the order. If the notebook has more than one device in a + category, you can select the one scanned. Built-in LAN provides diskless boot from a network server.

1. Hard Drive

2. Removable devices

3. CD-ROM Drive

4. Built-in LAN

Exit Menu

Setting Description Default

Save Changes and Exit Saves Setup changes, and then exits and

reboots.

Discard Changes and Exit Discards any Setup changes made since last

save, and then exits and reboots. Does not affect password, date, or time changes.

Get Default Values Restores default settings, and remains in Setup.

Does not affect password, date, or time changes.

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Note

Troubleshooting and Maintenance

Configuring the Notebook

To change video memory settings using BIOS Setup utility

The notebook comes with either 32MB or 16MB of video memory.

Changing your video memory to 8MB, 16MB, 32MB, or 64MB may change the performance of your notebook, depending on your selection.

To change your video memory:

1. Select Start > Turn Off Computer > Restart.

2. Press F2 when the splash screen appears.

3. Move the down arrow key until UMA Video Memory is highlighted. Press Enter to bring up a list of memory settings. Selections include 8 MB, 16MB, 64MB, or Auto.

4. Press F10 to save configuration changes and exit BIOS screen.

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Troubleshooting and Maintenance

Reinstalling and Updating Software

Your notebook includes two features that allow you to install individual software applications or to restore the entire contents of your hard drive:

• QuickRestore System Recovery CD, included with the notebook, allows you to

restore your hard drive to the factory image.

• Application Recovery utility allows you to restore or install one or several

applications at a time. Select Start > Software Setup and follow the installation wizard on the screen.

To replace a damaged QuickRestore System Recovery CD

If you lose or damage the QuickRestore System Recovery CD, refer to the Worldwide Telephone Numbers booklet to contact a support technician or authorized dealer, reseller, or service provider.

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Reference Information

Reference Guide 89

Reference Information

Modem Reference Information

You can customize the operation of the modem using AT commands and S-registers. You can do this from Phone and Modem Options in Control Panel, from most communications software, or by using terminal mode in your software.

Note

You should have a good understanding of modems and how they operate before you change default settings.

This section contains summary information about AT commands, S-registers, and selected result codes for the built-in modem.

Modem Reference (Conexant)

All listed AT commands must be preceded by the characters “AT” (except for the command “A/”). The commands can be entered in upper or lower case. Many commands can be used as queries by entering “?” as the argument.

Conexant AT Commands (Advanced Users Only)

Command (Conexant)

A Go off-hook and attempt to answer a call. A/ Re-execute command (not preceded by AT). Dn Dial modifier: 0–9, A–D =DTMF digits; L=redial last number; P=pulse dialing; T=tone dialing;

E0 Turn off command echo. E1 Turn on command echo (default). H0 Initiate hang-up sequence. H1 If on-hook, go off-hook and enter command mode. I0 Report product code. I1 Report LSB of stored checksum. I2 Report “OK”. I3 Report identification codes. I4 Report product description. I5 Report country code parameter. I6 Report modem data pump model and internal code revision. I7 Report modem data pump model and internal code revision. I8 Report “OK”. I9 Report country. Ln Set speaker volume: 0=off, 1=low (default), 2=medium, 3=high. Mn Activate speaker: 0=off, 1=on during handshaking and off when receiving carrier (default), 2=always

N0 or N1 Included for compatibility only; returns result code.

W=wait for dial tone; * (“star”); # (“pound sign”); +; !=flash; @=wait for silence; $ or &=wait for credit card dialing tone; ;=return to command state; ‘=dial pause; ^=toggle calling tone. Parentheses, hyphens, and spaces can be used to format dial string and have no other effect.

on, 3=off when dialing and receiving carrier, on when answering.

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Reference Information

Modem Reference Information

Conexant AT Commands (Advanced Users Only)

Command (Conexant)

On 0=go on-line, 1=go on-line and initiate retrain sequence. P Force pulse dialing. Qn 0=enable result codes to DTE (default), 1=disable. Sn Select S-register n as default. Sn=v Set default S-register n to value v. T Force DTMF dialing. Vn Report result codes: 0=short form (terse), 1=long form (verbose) (default). W0 Report DTE speed (default). W1 Report line speed, error correction protocol, and DTE speed. W2 Report DCE speed. W3 Report DCE speed and error correction protocol. X0 Report CONNECT result code on connecting. Dial tone and busy detection not reported. X1 Report CONNECT <text> result code on connecting. Dial tone and busy detection not reported. X2 Report CONNECT <text> result code on connecting. Dial tone and busy detection not reported. X3 Report CONNECT <text> result code on connecting. Dial tone not reported, busy signal reported if

X4 Report CONNECT <text> result code on connecting. Dial tone and busy signal reported if detected

Z Reset to default configuration. +DR: a Select error control protocol: NONE=no data compression, V42B=42bis in both directions,

+DR=n 0=disables extended format "+DR:" intermediate result code, 1=enables. +DS=a,b,c,d Controls V.42bis data compression function (b, c, and d are optional):

+DS44=a,b,c,d, e,f,g,h,i

detected.

(default).

ALT=MNP 5 compression.

a sets direction(s) of data compression function, seen by DTE: 0=negotiated, no compression; 3=both directions (default). b=0 specifies modem does not disconnect if V.42bis is not negotiated by remote modem as specified by a.

c sets maximum number of dictionary entries (2048) that should be negotiated. d sets maximum string length (32 bytes) to be negotiated. Controls V.44 data compression function (b, c, d, e, f, g, h, and i are optional): a sets direction(s) of data compression function, seen by DTE: 0=negotiated, no compression;

1=transmit only; 2=receive only; 3=both directions (default). b specifies whether modem disconnects if V.44 not negotiated remote DCE as specified in a:0=do not disconnect (default), 1=disconnect.

c: 0=stream method (default), 1=packet method, 2=multi=packet method. d (256 to 2048) sets maximum codewords to be negotiated in transmit direction (default=2048). e (256 to 2048) sets maximum codewords to be negotiated in receive direction (default=2048). f (32 to 255) sets maximum string length to be negotiated in transmit direction (default=32). g (32 to 255) sets maximum string length to be negotiated in receive direction (default=32). h (2048 to 4096) sets maximum size of history buffer to be negotiated in transmit direction

(default=4096). i (2048 to 4096) sets maximum size of history buffer to be negotiated in receive direction (default=4096).

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Reference Information

Modem Reference Information

Conexant AT Commands (Advanced Users Only)

Command (Conexant)

+ESA=a,b,c,d, e,f,g,h

+GCAP Transmit text listing commands that provide additional modem capabilities. +GCI=n Set country of installation using 8-bit country code from Annex A of T.35. +GMI Report modem manufacturer. +GMM Report modem model. +GMR Report modem version, revision, or date. +GOI Transmit text identifying the device. +GSN Report modem model serial number. +IFC=n,m Set operation of local flow control between DTE and modem.

+ILRR=n Report local port rate: 0=disable, 1=enable. +IPR=n Set data rate at which the modem accepts commands when connected: 0 (allows operation only at

+ITF=a,b,c Sets transmit flow control thresholds (b and c are optional):

+PCW=n Set modem behavior with call waiting: 1=request modem-on-hold and collect caller ID information,

+PIG=n 0=enable PCM upstream negotiation, 1=disable (default). +PMH=n Set modem-on-hold: 0=enabled in V.92 mode (default), 1=disabled. +PMHF Initiate flash hook sequence when in modem-on-hold procedure. +PMHR=n Request modem to initiate or confirm modem-on-hold (MOH) procedure and timeout: 0=V.92

+PMHT=n Set whether modem grants modem-on-hold (MOH) request, and MOH timeout: 0=deny V.92

+PQC=n Use Short Phase startup procedures: 0=enable V.92 Short Phase 1 and 2 (default), 1=enable Short

+PSS=n 0=modems decide whether to use short startup procedures, 2=use full startup procedures on all

Controls operation of synchronous access mode:

a=0 specifies in transparent sub-mode, modem transmits 8-bit SYN sequence on idle. b=0 specified in framed sub-mode, modem transmits HDLC flags on idle (default and fixed). c=0 specifies in framed sub-mode, modem transmits abort on underrun in middle of frame (default);

c=1 specifies in framed sub-mode, modem transmits flag on underrun in middle of frame, notifies DTE.

d: not to be commanded. e=0 specifies CRC generation and checking disabled (default and fixed). f=0 specifies NZRI encoding and decoding disabled (default and fixed). g=255 sets the octet value used in character-oriented framing. h: not to be commanded.

n =method DTE uses to control data flow from modem: 0=none, 1=XON/XOFF on transmitted data,

2=Circuit 133 (Ready for Receiving) (default). m =method modem uses to control data flow from DTE: 0=none, 1=XON/XOFF on received data, 2=CTS/RTS (default).

rates automatically detectable by modem), 2400, 4800, 9600, 19200, 38400, 57600, or 115200.

a (20 to 7000) sets threshold (octets) above which modem generates flow-off signal in synchronous access mode (default=128). b (10 to 5000) sets threshold (octets) below which modem generates flow-on signal in synchronous access mode (default=64). c=0 (fixed).

2=hang up, 3=ignore call waiting.

modem-on-hold request denied or unavailable, 1 to 13 grant MOH with timeout (1=10 sec, 2=20 sec, 3=30 sec, 4=40 sec, 5=1 min, 6=2 min, 7=3 min, 8=4 min, 9=6 min, 10=8 min, 11=12 min, 12=16 min, 13=indefinite).

modem-on-hold request (default), 1 to 13=grant MOH with timeout (1=10 sec, 2=20 sec, 3=30 sec, 4=40 sec, 5=1 min, 6=2 min, 7=3 min, 8=4 min, 9=6 min, 10=8 min, 11=12 min, 12=16 min, 13=indefinite).

Phase 1 only, 3=disable.

subsequent connections.

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Reference Information

Modem Reference Information

Conexant AT Commands (Advanced Users Only)

Command (Conexant)

+VCID=n Set caller ID reporting: 0=disable (default), 1=enable with formatted presentation, 2=enable with

+VRID=n Report caller ID: 0=use formatted presentation, 1=use unformatted presentation.

-QCPC Use full startup procedures on next connection, then select startup procedure defined by +PQC.

-QCPS=n 0=do not allow modem to save generated quick-connect profile, 1=allow (default) &Cn Set RLSD: 0=always on, 1=follow carrier state (default). &Dn 0=ignore DTR; 1=upon on-to-off transition, enter online command state and issue OK result code;

&En 0=disable line quality monitor, auto-retrain, and auto-rate renegotiation;1=enable line quality

&F0 Restore factory configuration. &Gn Included for compatibility only; no effect (returns OK). &Kn Set DTE/DCE flow control: 0=disable, 3=enable RTS/CTS DTE/DCE flow control (default),

&Mn Included for compatibility only; no effect (returns result code). &Pn Set pulse dial (pps) with make/break: 0=10 pps with 39%–61% make/break (default), 1=10 pps with

&Q5 Select asynchronous operation in error correction mode. &Qn (n=0–3, 6) Select asynchronous operation in normal mode (speed buffering). &T0 Terminate any test in progress. &T1 Initiate local analog loopback. &V Display current configuration and stored profiles. %TTn PTT testing of signal level: 00–09=DTMF dial 0–9, 0A=DTMF *, 0B=DTMF #, 0C=DTMF A,

\N0 Select normal speed buffered mode. \N1 Select normal speed buffered mode. \N2 Select reliable (error-correction) mode. \N3 Select auto reliable mode. \N4 Force LAPM mode. \N5 Force MNP mode. +MCR Report carrier. +MMR Report transmit and receive rates. +MR=0 Disable reporting of modulation connection. +MR=1 Enable reporting of modulation connection (+MCR: and +MRR: are transmitted) (default). +MR=2 Enable reporting of modulation connection (+MCR: and Receive Rate Only: are transmitted).

unformatted presentation.

call remains connected; 2=upon on-to-off transition clear call, discard untransmitted data according to +ETBM.

monitor, auto-retrain, and auto-rate renegotiation (default).

4=enable XON/XOFF DTE/DCE flow control, 5 and 6 included for compatibility only (no effect, returns OK).

33%–67% make/break, 2=20 pps with 39%–61% make/break, 3=20 pps with 33%–67% make/break.

0D=DTMF B, 0E=DTMF C, 0F=DTMF D, 10=V.21 Channel 1mark symbol, 11=V.21 Channel 2mark symbol, 12=V.23 Channel 1mark symbol, 13=V.23 Channel 2mark symbol, 14=Bell103 Channel 1mark symbol, 15=Bell103 Channel 2mark symbol, 20=V22Org, 21=V22Ans, 22=Bell212Org, 23=Bell212Ans, 24=V22BisOrg, 25=V22BisAns, 26=V32@4800, 27=V32@7200, 28=V32@9600, 29=V.32Bis@12000, 2A=V32Bis@14400, 30=Silence, 31=2100Hz MISC, 33=1300Hz MISC, 34=1100Hz MISC, 40=Reserved, 41=V27@2400 FAX, 42=V27@4800 FAX, 43=V29@7200 FAX, 44=V29@9600 FAX, 45=V17@7200LT FAX, 46=V17@7200ST FAX, 47=V17@9600LT FAX, 48=V17@9600ST FAX, 49=V17@12000LT FAX, 4A=V17@12000ST FAX, 4B=V17@14400LT FAX, 4C=V17@14400ST FAX. 5abc: a=bit rate (0=2400, D=33600), b=V.34 symbol rate (0=2400, 5=3429), c=pre-emphasis filter (0 to A).

Reference Guide 93

Reference Information

Modem Reference Information

Conexant AT Commands (Advanced Users Only)

Command (Conexant)

+MS=a,b,c,d, e,f

+WS=n Set PDC mode: 1=disable (default), 20=enable.

Select modulation (b, c, d, e, and f are optional). a is the carrier (allowable rates in parentheses): B103 (300), B212 (1200 Rx/75 Tx or 75 Rx/1200 Tx), V21 (300), V22 (1200), V22B (1200/2400), V23C (1200), V32 (4800/9600), V32B (4800–14400), V34 (2400–33600), K56 (32000–56000), V90 (28000–56000), V92 (downstream: 28000–56000; upstream: 24000–48000).

b is automode: 0=disabled, 1=enabled (default). c is minimum transmit (Tx) rate (bps). d is maximum transmit rate (bps). e is minimum receive (Rx) rate. f is maximum receive rate (bps).

ECC Commands

%Cn Set data compression: 0=disable, 1=enable V.42 bis and MNP 5, 2=enable V.42 bis and MNP 5,

+EB=a,b,c Select break handling (b and c are optional):

+EFCS=0 Select 16-bit FCS specified in V.42. +ER: a Select error control protocol: NONE=error control not in use, LAPM=V.42 LAPM protocol,

+ER=n Error control reporting: 0=disable, 1=enable. +ES=a,b,c Select error control and synchronous mode (b and c are optional).

+ESR=0 Disable selective repeat option in V.42. +ETBM=a,b,c Handle data remaining in modem buffers on call termination (b and c are optional):

3=enable V.42 bis and MNP 5 (default).

a=0 — break is ignored. b=0 — transmitted V.42 L-SIGNAL will not indicate break signal length. c=0 — break is not delivered to DTE.

ALT=MNP.

a is requested mode when modem is originator: 0=initiate call with direct mode, 1=initiate call with normal mode, 2=initiate V.42 without detection phase, 3=initiate V.42 with detection phase (default), 4=initiate MNP, 6=initiate V.80 synchronous access mode when connection is completed. b specifies fallback mode when modem is originator: 0=LAPM, MNP, or normal mode error control optional (default); 1=LAPM, MNP, or direct mode error control optional; 2=LAPM or MNP error control required; 3=LAPM error control required; 4=MNP error control required. c specifies fallback mode when modem is answerer or specifies V.80 synchronous access mode: 1=error control disabled, use normal mode; 2=LAPM, MNP, or normal mode error control optional (default); 3=LAPM, MNP, or direct mode error control optional; 4=LAPM or MNP error control required; 5=LAPM error control required; 6=MNP error control required; 8=initiate V.80 synchronous access mode when connection complete.

a=0 — disconnect occurs immediately and buffered transmit data is discarded. b=0 — disconnect occurs immediately and buffered receive data is discarded. c=0 — modem does not attempt to deliver buffered data and discards data.

FAX Class 1

+FAE=n Data/fax auto answer: 0=disable (default), 1=enable. +FAR=n 0=disable adaptive reception (default), 1=enable. +FCL=n Set loss-of-carrier delay in units of 100 ms (n=0 to 255). +FCLASS=n Set active service class: 0=data mode (default), 1=Fax Class 1, 1.0=Fax Class 1.0 mode, 8=voice

+FIT=n,a Set DTE inactivity timeout n seconds after which modem goes on-hook (a=0) or DCE goes on hook

mode.

(a=1).

94 Reference Guide

HP Compaq Presario 2100, Compaq Presario 2100Z, Compaq Presario 2101AH, Compaq Presario 2101EA, Compaq Presario 2101EU Reference Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Software Product License Agreement

Contents

Getting Started with Your Notebook

Identifying Parts of the Notebook

Series 2100 and N1050v

Series 2500

Status Lights

Setting Up Your Notebook

Step 1: Insert the battery

Step 2: Connect AC power

Step 3: Connect a phone line

Step 4: Turn on the notebook

Step 5: Set up Windows

Basic Operation

Operating Your Notebook

Default power settings

To reset the notebook

To change the boot device

To use the TouchPad

To use the function hot keys

To use the One-Touch buttons

To use the Windows and Applications keys

To use the ALT GR key

Using CDs or DVDs

To insert or remove a CD or DVD

To play DVD movies

To create or copy CDs

Securing Your Notebook

To set up password protection

To lock your notebook

To attach a security cable

To protect against viruses

To lock the hard disk drive

Taking Care of Your Notebook

To protect your hard disk drive

To maintain your notebook

To safeguard your data

To extend the life of the display

To clean your notebook

Batteries and Power Management

Managing Power Consumption

How the notebook manages power automatically

Using Battery Power

To check battery status

To respond to a low-battery warning

To recharge the battery

To get the most from your batteries

Modem and Network Connections

Using the Modem

To change your modem settings

Connecting to a Local Area Network (LAN)

Making Wireless Network Connections (select models only)

To prepare for connections

To turn wireless communication on and off

Making Wireless Bluetooth Connections (select models only)

To turn Bluetooth communication on and off

To prepare for Bluetooth connections

To send or receive files using Bluetooth

Add-On Devices

Connecting External Devices

Connecting PC Cards

To insert or remove a PC Card

To connect an audio device

To use an external monitor

To connect an IEEE 1394 device (select models only)

To connect an infrared device (select models only)

To use a port replicator (select models only)

Installing Additional RAM (Memory)

To install a RAM expansion module

To remove a RAM expansion module

Replacing the Hard Disk Drive

To replace the hard disk drive

To replace the hard disk drive holder

To prepare a new hard disk drive

Troubleshooting and Maintenance

Troubleshooting Your Notebook