HP COMPAQ NC4000, TC1100, COMPAQ NC6000, COMPAQ NC8000, COMPAQ NW8000 User Manual

WLAN solutions for HP enterprise notebooks and Tablet PCs
HP Compaq nc4000, nc4010, nc6000, nc8000, nw8000, TC1100
Executive summary................................................................................................ ..........................3
Introduction....................................................................................................................................3
Enterprise WLAN Requirements.........................................................................................................3
Security.....................................................................................................................................3
Manageability............................................................................................................................4
Performance...............................................................................................................................5
HP WLAN Adapters........................................................................................................................ 5
HP WLAN Client Software................................................................................................................7
Selecting the right WLAN Solution...................................................................................................10
Emerging WLAN standards............................................................................................................11
Conclusion ..................................................................................................................................12
2
Executive summary
An overview of primary enterprise WLAN requirements
A comparison of HP WLAN adapters
A comparison of HP WLAN client software features
Guidelines for choosing a WLAN solution
A preview of emerging WLAN standards
Introduction
Since early 2003 there has been explosive growth in the sales of mobile computers with integrated WLAN. Adoption of WLAN by enterprise businesses, initially held back by concerns over security and manageability, is growing. These concerns have been—and continue to be—addressed by HP and our WLAN technology partners.
HP offers a selection of standards-based WLAN solutions for enterprise notebooks and Tablet PCs, including WLAN adapters based on technology from Intel and Atheros, and software that supports a comprehensive set of enterprise features such as Cisco Lightweight Extensible Authentication Protocol (LEAP) and profile import/export. All HP WLAN solutions are Wi-Fi Certified to ensure the greatest level of interoperability with other WLAN products.
HP WLAN solutions allow enterprise businesses to unlock the productivity and convenience benefits derived from a secure, high performance, manageable wireless network.
Enterprise WLAN requirements
Security
Security is a fundamental concern for enterprise IT managers. WLAN is a particular concern, since an intruder does not need physical access to the network to attempt to breach it. Aside from physical access, however, the security challenges for a WLAN are similar to those of a wired LAN:
Authentication – How to ensure that only authorized users can access the enterprise LAN?
Data protection and integrity – How to ensure that data on the network are not compromised?
Manageability – How to make network security more manageable?
HP addresses the need for WLAN authentication through support for 802.1x EAPs. The IEEE 802.1x standard and EAP protocols define a framework for authenticating users on a network, as well as a mechanism for dynamically changing and distributing keys. There are several 802.1x EAP types supporting a variety of authentication methods, including passwords and digital certificates. 802.1x is a proven, scalable authentication method that is widely deployed.
Data on the WLAN is protected by encryption. HP WLAN solutions support all commonly deployed encryption standards, including Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), and the Advanced Encryption Standard (AES)1.
1
The HP W400 and W500 WLANs support AES now; other HP WLANs will be upgraded to AES in future driver releases. AES support will be standard for all
HP WLANs 2005 and later.
3
Defined as part of the IEEE 802.11 family of WLAN specifications, WEP security was intended to make wireless networks as secure as wired LANs. However, with the symmetrical RC4 stream cipher2and static 64- or 128-bit key, WEP security was insufficient for some environments.
WPA was introduced in mid 2003 as an immediately-available, software-upgradable enhancement for WEP. WPA enhanced WEP encryption through the addition of Temporal Key Integrity Protocol (TKIP), providing per­packet key mixing, Message Integrity Check (MIC), extended initialization vector (IV) with sequencing rules, and a re-keying mechanism. WPA is significantly more secure than WEP3, and has received acceptance from most enterprise IT managers.
AES is a block cipher using the Rijndael encryption algorithm on 128-bit (or 192- or 256-bit) blocks of data; block lengths and key lengths are variable. (Block ciphers are typically more complex than stream ciphers and thus harder to crack. The strength of AES security is validated by its adoption by the U.S. government and military.) AES is a key component of the IEEE 802.11i specification, the most recent WLAN security standard that was ratified in June 2004 by IEEE Task Group i (TGi) working group members. HP’s current WLANs include AES support, and will support 802.11i and the corresponding Wi-Fi interoperability test WPA2 through a future software upgrades.
Manageability
For large WLAN deployments, the effort required to implement and maintain WLAN security measures can be significant. Manageability features of HP WLAN solutions include:
Restricted user rights
User rights to certain settings may be restricted to prevent modifying WLAN profiles (for example, security keys), and in some cases from creating new profiles.
Easy distribution of encryption keys and user profiles
The management and distribution of encryption keys and user profiles can be cumbersome and potentially insecure. Appropriate WLAN management solutions—such as 802.1x and the ability to import and export WLAN profiles—can be used to distribute keys and profiles, minimizing the burden on IT staff.
User credential management
HP addresses the need for the security and simplified management of user credentials by allowing Windows® Domain credentials to be re-used for LEAP authentication. Security can also be further enhanced by the HP ProtectTools Security Manager—a single client console application that unifies security capabilities of HP client PCs under a common architecture and single user interface. Today a range of features is being delivered that builds on underlying hardware security building block,s such as embedded security chips designed to the Trusted Computing Group (TCG) standard and Smart Card technology. Collectively, these features are addressing business customer needs for better protection against unauthorized PC access, as well as stronger protection for sensitive data stored locally or accessed over a network.
Managed product lifecycles and software upgrades
Stable product configurations over a long purchase period ease IT management by minimizing technology transitions. WLAN driver and client software that are compatible across multiple notebooks and WLAN adapters, and are backwards compatible with previous revisions, simplify maintenance of the WLAN installed base.
2
For more information, visit www.rsasecurity.oom
3
Wi-Fi Protected Access Whitepaper, available at www.wi-fi.org
4
Performance
HP works to optimize WLAN performance at each step of the product development process, starting with the selection of the WLAN technology provider. By partnering with companies like Intel and Atheros, jointly designing and testing standards-based solutions during the development process, HP is able to provide leading performance wireless LAN adapters at a competitive cost.
Starting with a high performance WLAN adapter, however, is not enough. The adapter must be integrated into the notebook with a complementary antenna for maximum range and throughput. HP places the WLAN antennas in the display enclosure, where they are less susceptible to interference by electrical signals in the base of the notebook, less susceptible to signal absorption and antenna de-tuning by the proximity of the user; and, by being elevated, have better ‘visibility’ of the WLAN signal. This placement of high-efficiency antennas minimizes signal loss, which helps users stay connected over longer distances and helps maximize throughput at all points in the network coverage area. The HP antennas are “dual-band”—capable of supporting wireless LAN technologies that use either the 5 GHz or 2.4 GHz frequency bands. This allows customers to benefit from the higher network capacity of 802.11a while remaining compatible with 802.11b and 802.11g networks. Finally, HP employs an omni-directional, diversity antennae approach—two antennas in every notebook that work independently—to help ensure the best possible performance, regardless of how the notebook is oriented. Diversity design improves indoor performance by minimizing the radio frequency (RF) reflection effects (“multipath”), which can cause localized signal weaknesses at either of the antennae.
The final guarantee of WLAN performance is provided by HP’s test and qualification process. First the design is validated and tuned in the laboratory, and then it is tested in real world conditions. An in-factory verification of WLAN performance confirms that each WLAN notebook meets HP’s exacting standards.
Cisco
Any discussion of network security and manageability would be incomplete without addressing the solutions offered by Cisco Systems, Inc. Cisco has met enterprise network requirements by offering innovative products that address needs for security and manageability, typically by combining standards-based and Cisco­proprietary technologies.
HP is committed to offering business notebooks that customers can deploy in a Cisco wireless LAN environment. Therefore, all HP business notebook WLANs are Cisco compatible, as verified through the Cisco Compatible Extensions Program. The Cisco Compatible Extensions Program for WLAN devices assures compatibility between Cisco Aironet WLAN products and HP notebooks through extensive independent testing. Cisco Compatible HP notebooks interoperate with Cisco Aironet Wireless LAN products and support proprietary Cisco features that enhance security and manageability.
HP WLAN adapters
HP notebooks and tablet PCs for enterprise business feature a choice of WLAN adapters. Table 1 compares selected characteristics of the adapters, and Table 2 shows availability by product.
Table 1 Feature comparison, WLAN adapters
Feature
Intel Pro/Wireless 2100
Intel Pro/Wireless 2200BG
HP W400 802.11b/g WLAN
HP W500
802.11a/b/g WLAN
Wireless LAN Standards
Frequency Band
IEEE 802.11a
IEEE 802.11b
IEEE 802.11b
2.4 GHz 2.4 GHz 2.4 GHz 2.4 GHz, 5 GHz
IEEE 802.11g
IEEE 802.11b IEEE 802.11g
IEEE 802.11b IEEE 802.11g
5
Data Rates (Mbps)
802.11b: 1, 2, 5.5, 11
802.11b: 1, 2, 5.5, 11
802.11g: 6, 9, 12,18, 24, 36, 48, 54
802.11b: 1, 2, 5.5, 11
802.11g: 6, 9, 12,18, 24, 36, 48, 54
802.11b: 1, 2, 5.5, 11
802.11a/g: 6, 9, 12,18, 24, 36, 48, 54
Modulation HW Accelerated
AES Output Power (for
CKK) Output Power (for
OFDM; power varies by data rate)
Power Consumption(max), Transmit
Power Consumption (max), Receive
Power Consumption (nominal), Idle mode
Power Consumption, Sleep mode
Power Management
Direct Sequence Direct Sequence Spread Spectrum DBPSK, DQPSK, CCK
Spread Spectrum
DBPSK, DQPSK, CCK,
OFDM
No Yes
4
Direct Sequence Spread Spectrum DBPSK, DQPSK, CCK, OFDM
Direct Sequence Spread Spectrum DBPSK, DQPSK, CCK, OFDM
Yes Yes
16 dBM 16 +/- 2 dBM 17 dBM 17 dBM
N/A 11 +6/-1 dBM 15 dBM 15 dBM
2.0 W 1.9 W 2.0 W 2.0 W
1.5 W 1.4 W 1.5 W 1.5 W
90 mW 75 mW 180 mW 180 mW
50 mW 50 mW 20 mW 20 mW ACPI compliant power
management
802.11 compliant power saving mode
ACPI compliant power
management
802.11 compliant
power saving mode
ACPI compliant power management
802.11 compliant power saving mode
ACPI compliant power management
802.11 compliant power saving mode
54 Mbps: -72 dBm, 11
Receiver Sensitivity
11 Mbps: -82 dBm , 1 Mbps: -89 dBm
Mbps: -84 dBm , 1
Mbps: -94 dBm
Range, Outdoor (typical) 802.11a
N/A N/A N/A 500 ft.
Range, Indoor (typical) 802.11a
N/A N/A N/A 150 ft.
Range, Outdoor (typical) 802.11b
1200 ft.
1200 ft.
Range, Indoor (typical) 802.11b
300 ft.
300 ft.
Range, Outdoor (typical) 802.11g
N/A 1200 ft. 1000 ft. 1000 ft.
Range, Indoor (typical) 802.11g
Form Factor
Weight
4
AES support for Intel 2200BG will be activated by a future driver release.
N/A 300 ft. 200 ft. 300 ft. MiniPCI Type IIIB MiniPCI Type IIIB MiniPCI Type IIIA MiniPCI Type IIIA
0.026 lb/11.75 gm (max)
0.026 lb/11.75 gm
(max)
54 Mbps: -70 dBm,1 Mbps: -90 dBm
54 Mbps: -70 dBm,1 Mbps: -90 dBm
1200 ft. 1200 ft.
300 ft. 300 ft.
0.035 lb/16 gm (max) 0.035 lb/16 gm (max)
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Dimensions
0.20 x 1.75 x 2.34" (4.9 x 44.6 x 59.8 mm)
0.20 x 1.75 x 2.34"
(4.9 x 44.6 x 59.8
mm)
0.19 x 2.00 x 2.35" (4.8 x 50.95 x 59.75 mm)
0.19 x 2.00 x 2.35" (4.8 x 50.95 x 59.75 mm)
Voltage, Operating
Temperature, Operating
Temperature, Non­operating
Humidity, Operating
Humidity, Non­operating
Altitude, Operating Altitude, Non-
operating
3.3v 3.3v 3.3v 3.3v 32 to 158 F/0 to 70 C32 to 158 F/0 to 70 C32 to 122 F/0 to 50 C32 to 122 F/0 to 50
-40 to 176 F/-40 to 80 C
10 to 90% (non­condensing)
5 to 95% (non­condensing)
0 to 10,000 ft/3,048 m0 to 10,000 ft/3,048 m0 to 15,000 ft/4,572 m0 to 15,000 ft/4,572
0 to 50,000 ft/15,240 m
-40 to 176 F/-40 to
80 C
10 to 90% (non-
condensing)
5 to 95% (non-
condensing)
0 to 50,000
ft/15,240 m
Table 2: WLAN adapter availability by product
HP Notebook Intel PRO/
Wireless 2100
HP Compaq Business Notebook nc4000
No No Yes Yes
-14 to 158 F/-10 to 70 C
10 to 90% (non­condensing)
5 to 95% (non­condensing)
0 to 40,000 ft/12,192 m
Intel PRO/ Wireless 2200BG
HP WLAN W400
C
-14 to 158 F/-10 to 70 C
10 to 90% (non­condensing)
5 to 95% (non­condensing)
m 0 to 40,000
ft/12,192 m
HP WLAN W500
HP Compaq Business Notebook nc4010 HP Compaq Business Notebook nc6000 HP Compaq Business Notebook nc8000 HP Compaq Mobile Workstation nw8000 HP Compaq Tablet PC TC1100
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes
HP WLAN Client Software
The previous section summarized the WLAN adapters and their availability on HP notebooks and Tablet PCs for enterprise. This section summarizes the features of the WLAN Client software that are supported by the adapters.
WLAN Client Software is used to manage the configuration of the WLAN adapter, create and manage network profiles, provide connection status and diagnostic information, and implement security features that help enable a secure connection between the client and the WLAN infrastructure. These security tasks include entering encryption keys and configuring and executing 802.1x authentication)5. Also, the WLAN client software often implements additional features proprietary to the WLAN manufacturer.
All WLAN adapters used in HP notebooks support the Microsoft Windows XP Wireless Network Connection Manager that is native to the operating system, as well as client software provided by the WLAN manufacturer. For the HP WLAN W400 and W500, the manufacturer’s software is the Atheros Client Utility. For the Intel
5
The WLAN software is sometimes referred to as the supplicant, but actually the security software supplicant is only the component of the client software
application that requests authentication from the network’s authentication server.
7
Pro/Wireless wireless network adapters, the manufacturer’s software is the Intel ProSet Network Configuration
Utility.
The following table summarizes the primary features of the client software supported by the previously listed HP Compaq nc­and tc-series products.
Table 3: Client software features supported by nc- and TC-series products
WLAN Vendor SW Rev.
HP Rev. Control (as on Web)
WLAN HW Support
OS Support
Availability
WEP (64/128) WPA WPA2/802.11i6
Cisco Compatible Extensions v1 Cisco Compatible Extensions v2 Auto Profile Switching
Atheros (Atheros Client Utility)
Microsoft Windows XP Wireless Zero
Intel ProSet Network Configuration Utility
Configuration Utility
2.4 3.1 XP SP1 XP SP2 V7.1.2 V7.1.3 V8.0
2.00E 12 Mar 04
W400, W500
3.00A 20 April 04
W400, W500
N/A N/A
ALL ALL P/W
2100
P/W 2100
P/W 2200BG
2K, XP 2K, XP 2K, XP 2K, XP 2K, XP 2K, XP 2K, XP Mar 04 May 04 Now Oct 04 Now Aug 04 Feb 04
ü ü ü ü ü ü ü ü ü ü ü ü ü ü
ü ü ü ü ü
ü
ü ü ü ü ü ü
Single Sign on (for LEAP) Profile Import/Export
ü ü ü
ü ü ü ü
802.1x type support LEAP
EAP-TLS EAP-TTLS PEAP-GTC (Cisco) PEAP-MSCHAPv2 (Microsoft)
6
802.11i ratifed by the IEEE June, 2004. WPA2 interoperability testing expected to start in the second half of 2004.
ü ü ü ü ü ü ü ü ü ü ü ü
ü ü ü ü ü ü ü ü
ü ü ü ü ü ü ü
8
Several features in Table 3, above, have particular value in the enterprise environment. The following table highlights the benefits of these selected features.
Table 4: Selected feature benefits for the enterprise environment
Feature Benefit Cisco Compatible Extensions Support
Single Sign-on for LEAP
Profile import/export
Automatic Profile switching
Assurance of tested compatibility with Cisco Aironet infrastructure products.
Support for the latest industry security standards plus selected Cisco
proprietary features
Simplifies IT management by allowing windows domain login credentials to
be re-used for LEAP authentication
Avoids security risk with local storage of LEAP credentials
Allows IT administrators to create a single profile and distribute and
implement it in an enterprise environment, reducing support time and errors users make when managing their own profiles.
Convenience, avoiding the need to manually change profiles when moving
from one network to another.
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Selecting the right WLAN solution
Because HP offers a selection of standards-based solutions WLAN solutions as described above, customers can choose the solution that best meets their needs. To assist in this selection, HP offers the following recommendations:
Table 5: HP recommended WLAN solutions
If your environment … Recommended Supplicants Recommended WLAN adapters Uses predominantly Microsoft server
infrastructure
Microsoft server products
manage authentication
Authentication based on
Microsoft EAP-TLS or Microsoft PEAP
Microsoft Windows XP Wireless
Network Connection Manager
HP WLAN W400, W500
Intel Pro/Wireless 2100,
2200BG
Uses predominantly Cisco Aironet infrastructure
Is standardized on Intel technology
Requires 802.11a support
Requires LEAP single sign-on support
Atheros Client Utility
Intel ProSet Network
Configuration Utility
Intel ProSet Network
Configuration Utility
Microsoft Windows XP Wireless
Network Connection Manager
Atheros Client Utility
Microsoft Windows XP Wireless
Network Connection Manager
Atheros Client Utility
Intel ProSet Network
Configuration Utility
HP WLAN W400, W500
Intel Pro/Wireless 2100,
2200BG
Intel Pro/Wireless 2100,
2200BG
HP WLAN W500
HP WLAN W400, W500
Intel Pro/Wireless 2100,
2200BG
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Emerging WLAN standards
Three significant WLAN standards emerging that may offer significant benefits to enterprise business in the next 1 to 2 years are described in the following table.
Table 5: HP recommended WLAN solutions
Standard Description Ratification Benefit
802.11e
Quality of Service. Enhances the current 802.11 MAC to expand support for applications with Quality of Service requirements, and in the capabilities and efficiency of the protocol. Examples of QoS applications include media streaming and Voice over IP. 802.11e will define managed classes of service for data, voice, and video applications.
Oct 04 Improved
performance for delay -sensitive applications like VoIP and streaming.
802.11i
802.11n
Enhanced Security. 802.11i includes all the security features of 802.1x and WPA plus AES.
802.11i is applicable to all the physical layer standards (802.11a, 802.11b, 802.11g); the associated WiFi interoperability test is called WPA2.
High Throughput WLAN. 802.11n specifies a new physical layer protocol for an 802.11 network with throughput up to 100 Mbps and modes compatible with 802.11g and 802.11a.
June 2004 very strong WLAN
security. Note: Current HP
WLAN Solutions will support
802.11i & WPA2 via a free software upgrade in 2H04.
late 2005 or early 2006
Higher throughput and network performance. Modes that are backward compatible with
802.11g and
802.11a.
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Conclusion
©2004 Hewlett
-
Packard Development Company, L.P. The information
HP enterprise notebook WLAN solutions address the primary concerns of enterprise business:
Security
Support for all common encryption methods, including WEP, WPA, and AES. Current WLAN solutions
will support the emerging security standard 802.11i by software upgrade in the second half of 2004.
802.1x provides strong authentication using a highly-manageable industry standard. The HP advantage
lies in broad support for all major authentication types, giving enterprise customers the freedom to select an authentication method that is appropriate for their unique environments and security risk assessments.
Manageability
Support for LEAP Single Sign-on, profile import/export, and restricted user rights. – 802.1x to support dynamic key exchange. – Managed product lifecycles and software upgrades.
Performance
– Partnering with leading WLAN-technology providers. – HP notebooks feature display mounted, dual-band, diversity antenna design enabling users to stay
connected over longer distances and to maximize throughput at all points in the network coverage area.
– HP rigorous testing and qualification of WLAN solutions from prototype through production.
Cisco interoperability and feature support
– The Cisco Compatible Extensions program allows HP to incorporate Cisco security and manageability
enhancements.
– The HP advantage lies in the strength of the strategic alliance with Cisco – the HP endorsement and leading
support for the Cisco Compatible Extensions program translates into tangible benefits for enterprise customers.
contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Intel is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
Printed in the U.S.A. 5982-7611EN, 7/2004
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