HP Compaq nc8430, Compaq nx8420, Compaq nw8440 Getting Started Guide

Getting Started
HP Compaq Notebook PC
Document Part Number: 419694-001
January 2007
This guide explains how to set up your hardware and software, and begin using the computer in Windows
Enhanced for Accessibility
®.
© Copyright 2007 Hewlett-Packard Development Company , L.P. Windows is a registered trademark of Microsoft Corporation. Bluetooth is
a trademark owned b Company under license.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express w
arranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty . HP shall not be liable for technical or editorial errors or omissions contained herein.
y its proprietor and used by Hewlett-Packard
Getting Started HP Compaq Notebook PC First Edition: January 2007 Document Part Number: 419694-001

Contents

1 First-time setup
Identify required hardware . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Set up the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Step 1: Insert the battery . . . . . . . . . . . . . . . . . . . . . . 1–4
Step 2: Connect the computer to external power. . . . 1–5
Step 3: Turn on the computer . . . . . . . . . . . . . . . . . . 1–7
Step 4: Set up the software . . . . . . . . . . . . . . . . . . . . 1–9
Step 5: Create recovery discs (recommended) . . . . 1–10
2 Next steps
Install additional hardware and software . . . . . . . . . . . . . 2–1
Identify and install hardware . . . . . . . . . . . . . . . . . . . 2–1
Locate and install software . . . . . . . . . . . . . . . . . . . . 2–2
Protect the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Protect the computer from viruses . . . . . . . . . . . . . . . 2–3
Protect your system files . . . . . . . . . . . . . . . . . . . . . . 2–3
Protect your privacy. . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Protect the computer from power surges . . . . . . . . . . 2–4
Use the computer safely . . . . . . . . . . . . . . . . . . . . . . 2–5
Connect to a computer network . . . . . . . . . . . . . . . . . . . . 2–7
Update your software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Locate the user guides . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Turn off the computer correctly . . . . . . . . . . . . . . . . . . . . 2–9
Getting Started iii
Contents
3Troubleshooting
Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
The computer is unable to start up. . . . . . . . . . . . . . . 3–2
The computer screen is blank . . . . . . . . . . . . . . . . . . 3–3
Software is functioning abnormally . . . . . . . . . . . . . 3–4
The computer is turned on but not responding . . . . . 3–5
The computer is unusually warm. . . . . . . . . . . . . . . . 3–6
An external device is not working . . . . . . . . . . . . . . . 3–7
The home wireless network connection
is not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Prepare to contact Customer Care . . . . . . . . . . . . . . 3–10
Contact Customer Care by e-mail or telephone. . . . 3–10
A Notebook tour
Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3
Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front components. . . . . . . . . . . . .
Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5
Right-side components. . . . . . . . . .
Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . A–5
. . . . . . . . . . . . . . . . . A–6
A–4
A–8
B Connect to the Internet from your home
Choose an ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1
Use the New Connection Wizard . . . . . . . . . . . . . . . B–2
Choose the type of Internet connection . . . . . . . . . . . . . . B–3
Getting Started iv
C Backup and recovery
Safeguard your data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1
Back up the system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2
Back up specific files or folders . . . . . . . . . . . . . . . .
Back up the entire hard drive. . . . . . . . . . . . . . . . . . . C–3
Back up modifications made to the system . . . . . . . .
Schedule backups . . . . . . . . . . . . . . . . . . . . . . . . . . . C–5
Recover the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–6
Create recovery discs (highly recommended) . . . . . .
Perform a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . C–8
D Specifications
Operating environment. . . . . . . . . . . . . . . . . . . . . . . . . . . D–1
Rated input power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–2
Index
Contents
C–2
C–4
C–7
Getting Started v

First-time setup

Identify required hardware

To set up the computer for the first time, you will need the computer, AC adapter, power cord, and the primary battery.
Components included with the computer may vary by region
and by model.
1
Getting Started 1–1
First-time setup
Component
1 Power cord Modem cable (optional for setup) 2 HP Smart AC Adapter
3 Primary battery
Use only the included AC adapter or one approved for this
computer.
Unless you use dial-up networking, the modem cable is
optional for setup.
1–2 Getting Started
4
5
Country-specific modem adapter (included by region as required)

Set up the computer

To set up the computer, you will
1. Insert the battery into the computer.
2. Connect the computer to external power.
The battery begins to charge.
3. Turn on the computer.
4. Set up the software.
5. Create recovery discs (recommended).
Refer to Appendix C, “Backup and recovery,” for
instructions.
CAUTION: To prevent file corruption and to ensure that the correct drivers
Ä
are installed:
Do not set up the computer for the first time while the computer is
docked in an optional docking device.
During the hardware and software setup procedures: Do not unplug the computer from external power. Do not shut down the computer or initiate Sleep or
Hibernation.
First-time setup
Getting Started 1–3
First-time setup

Step 1: Insert the battery

To insert a primary battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery 1 into the battery bay until it is seated. The battery release latch 2 automatically locks the battery
into place.
1–4 Getting Started
First-time setup

Step 2: Connect the computer to external power

Power cords and AC outlets vary in appearance by region and
country.
To connect the computer to external AC power:
1. Plug the AC adapter into the power connector 1 on the computer.
2. Plug the power cord into the AC adapter 2.
3. Plug the other end of the power cord into an AC outlet 3.
Getting Started 1–5
First-time setup
When the computer receives AC power, the battery begins to charge and the battery light (on the front of the computer) is turned on. When the battery is fully charged, the battery light is turned off.
Leave the computer connected to external power until the battery is fully charged and the battery light is turned off.
A partially charged new battery can run the computer after
software setup is complete, but battery charge displays will not be accurate until the new battery has been fully charged.
1–6 Getting Started

Step 3: Turn on the computer

To open the computer:
1. Slide the display release latch 1 to the right to release the display.
2. Raise the display 2.
First-time setup
Getting Started 1–7
First-time setup
3. Press the power button 1. The power light next to the power button and the power light
on the front of the computer 2 are turned on, and you are prompted to begin software setup.
1–8 Getting Started

Step 4: Set up the software

After the computer is turned on, it will go through a brief software setup. Follow the on-screen instructions to set up the software. Note the following:
After you respond to the setup prompt, you must complete
the entire setup process without interruption. Setup time varies.
During software setup, the computer may pause periodically
for several minutes. These normal pauses are indicated by an hourglass icon.
CAUTION: If you are prompted to select an operating system
Ä
language, choose carefully. On some models, the languages that you do not choose are deleted from the system and cannot be restored during software setup.
To register the operating system and the computer, you must
be connected to the Internet. For more information about connecting to the Internet, refer to Appendix B in this guide. If you do not register during software setup, you can do so at any time after software setup is complete.
First-time setup
Getting Started 1–9
First-time setup

Step 5: Create recovery discs (recommended)

After setting up the computer for the first time, you can create a set of recovery discs of your full factory image using HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and restore the operating system and software applications to factory settings in case of system failure or instability.
Refer to Appendix C, “Backup and recovery,” for detailed instructions.
1–10 Getting Started

Next steps

Install additional hardware and software

Identify and install hardware

To see a list of hardware installed on the computer:
1. Select Start > Computer > System properties.
2. In the left pane, click Device Manager.
Windows includes the User Account Control feature
to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings. Refer to Windows online Help for more information.
2
You can also add hardware or modify your device configurations using Device Manager.
To install additional hardware, such as an optional printer, follow the instructions provided by the hardware manufacturer to install the device and an
Getting Started 2–1
y required drivers.
Next steps

Locate and install software

The computer includes software that may be
Preinstalled on your hard drive. To see a list of the
ready-to-use software preinstalled on the computer:
1. Click Start > All Programs.
2. Double-click the program you want to open.
Provided on a CD or DVD. To install a software program
from a disc:
1. Insert the disc into your optical drive.
2. When the installation wizard opens, follow the on-screen
instructions.
3. Restart the computer if prompted to do so.
Preloaded software. This is software provided on the hard
drive, but not ready to use. To locate or install preloaded software or drivers:
1. Select Start > All Programs > Software Setup.
2. Follow the on-screen instructions and select the check box
ne
xt to the software program or driv
For details about using software included with the computer,
refer to the software manufacturer’ s instructions, which may be provided on disc, as online Help files, or on the manufacturer’s Web site.
2–2 Getting Started
er you want to install.

Protect the computer

The information in this section is designed to protect the computer from damage caused by a virus, a security breach, a power surge, or unsafe operation.

Protect the computer from viruses

When you use the computer for e-mail, network, or Internet access, you expose it to computer viruses that can disable the operating system, applications, or utilities or cause them to function abnormally.
Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they hav ongoing protection against newly discovered viruses, antivirus software must be kept up to date.
Norton Internet Security is preinstalled on the computer. For information about using the Norton Internet Security software, click Start > All Programs > Norton Inter
e caused. To provide
net Security.
Next steps
For more information about computer viruses, type viruses in the Search field in Help and Support.

Protect your system files

The HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality. Refer to Appendix C, “Backup and recovery,” for additional information.
Getting Started 2–3
Next steps

Protect your privacy

When you use the computer for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you or the computer.
To optimize the privacy protection features included with the computer:
Keep the operating system and software updated. Many
software applications contain security enhancements.
Use a firewall. A firewall is software that monitors incoming
traffic on the computer. Some fire walls also monitor outgoing traffic.

Protect the computer from power surges

To protect the computer from the power surges that may be caused by an uncertain power supply or an electrical storm:
Plug the computer power cord into an optional, high-quality
surge protector. Surge protectors are available from most computer or electronics retailers.
During an electrical storm, either run the computer on battery
power or shut down the computer and unplug the power cord.
If applicable to your location, provide surge protection on the
modem cable that connects the modem to a telephone line. Telephone line surge protectors are available from most computer or electronic retailers in some regions.
2–4 Getting Started

Use the computer safely

WARNING: To reduce the risk of electric shock or damage to
Å
your equipment:
Plug the power cord into an AC outlet that is easily accessible
at all times.
Disconnect power from the computer by unplugging the power cord
from the AC outlet (not by unplugging the power cord from the computer).
If provided with a 3-pin attachment plug on your power cord, plug
the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature.
WARNING: To reduce the risk of serious injury, read the Safety and
Å
Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety and Comfort Guide also provides important electrical and mechanical safety information. This guide is available on the Web at
http://www.hp.com/ergo and in Help and Support. To access this
document, select Start > Help and Support > User Guides.
Next steps
Getting Started 2–5
Next steps
WARNING: To avoid potential discomfort or burns, do not
Å
block the air vents or place the computer on your lap for extended periods. Also, do not allow the AC adapter to contact the skin for extended periods during operation. The computer is designed to run demanding applications at full power. As a result of increased power consumption, it is normal for the computer and the AC adapter to feel warm or hot when used continuously. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
WARNING: To reduce potential safety issues, only the AC adapter
Å
or battery provided with the computer, a replacement AC adapter or battery provided by HP, or a compatible AC adapter or battery purchased as an accessory from HP should be used with the computer.
For more safety and regulatory information, and for battery disposal information, refer to Regulatory, Safety and Environmental Notices located in Help and Support. To access this document, select Start > Help and Support > User Guides.
2–6 Getting Started

Connect to a computer network

The computer may have the following networking capabilities:
Local area network (LAN)
Wireless local area network (WLAN)
Bluetooth®
If you plan to connect the computer to a home office LAN or WLAN, you must have a router or wireless router. Refer to the documentation included with the router for additional information, or refer to Help and Support for information on networking. If you need assistance to connect to a compan or WLAN, contact your network administrator.
If the computer has a Bluetooth device, you can create a personal area network (PAN) to connect to other Bluetooth-enabled devices, such as computers, telephones, printers, headsets, speakers, and cameras. For information on using a Bluetooth
vice refer to the Bluetooth online Help.
de For information on connecting the computer to the Internet
when you are not connected to a network, refer to Appendix B, “Connect to the Internet from your home.”
Next steps
y LAN
Getting Started 2–7
Next steps

Update your software

Most software, including the operating system, is updated frequently by the manufacturer or provider. Important updates to the software included with the computer may have been released since the computer left the factory.
Some updates may affect the way the computer responds to optional software or external de security enhancements.
Update the operating system and other software provided on the computer as soon as the computer is connected to the Internet.
To access update links for the operating system and other software provided on the computer:
vices. Many updates provide
» Select Start > Help and Support.

Locate the user guides

User guides, regulatory and safety notices, and other resources that provide information about using the computer are available through Help and Support (select Start > Help and Support > User Guides), or on a User Guides disc included with some models.
For more information about resources and support, refer to Chapter 3, “Troubleshooting.”
2–8 Getting Started

Turn off the computer correctly

Whenever possible, turn off the computer by using the standard shutdown procedure:
1. Save your work and close all open applications.
2. Shut down the computer through the operating system by clicking Start, clicking the arro and then clicking Shut Down.
If you are unable to shut down the computer with this procedure, try the following emer provided:
CAUTION: Emergency shutdown procedures result in the loss of
Ä
unsaved information.
Press ctrl+alt+delete. Then, in the lower-right corner of the
screen, click the Power button.
Press and hold the power button for at least 5 seconds.
Disconnect the computer from external power and remove
the battery.
gency procedures in the sequence
w next to the Lock button,
Next steps
Getting Started 2–9

Troubleshooting

Troubleshooting resources

If you experience computer problems, follow the troubleshooting steps below:
1. Refer to “Quick troubleshooting,” next in this chapter.
2. Access additional information about the computer and Web site links through Help and Support. Select Start > Help and
Support
3. Contact Customer Care for further assistance.
.
Although many checkup and repair tools require an Internet connection, other tools can help you fix a problem when the computer is offline.
3
Getting Started 3–1
Troubleshooting

Quick troubleshooting

The computer is unable to start up

To turn on the computer, press the power button. When the computer is turned on, the power light is turned on.
If the computer and the power light are not turned on when you press the power button, adequate power may not be available to the computer.
The suggestions belo computer will not start up:
If the computer is plugged into an AC outlet, verify that the
AC outlet is providing adequate power by plugging another electrical device into the outlet.
If the power light on the front of the computer is blinking
rapidly, replace the AC adapter with one having a higher power rating, and then plug the adapter into an AC outlet.
Use only the included AC adapter or one approved for this
computer.
w may help you determine why the
If the computer is running on battery power or is plugged into an external power source other than an AC outlet, plug the computer into an AC outlet using the AC adapter. Be sure the power cord and AC adapter connections are secure.
If the computer is running on battery power: Remove the primary battery and optional accessory
battery (if applicable) and plug the computer into an AC outlet using the AC adapter. If the computer turns on, one of the batteries may need to be replaced.
If the battery light on the front of the computer is blinking,
the battery has reached a low battery lev el, which may not allow the computer to start up. Plug the computer to an AC outlet using the AC adapter to start the computer and allow the battery to charge.
3–2 Getting Started

The computer screen is blank

If the computer is on but the screen is blank, the computer may be in the Sleep state or in Hibernation, may not be set to display the image on the computer screen, or the display switch may not be functioning properly.
Try the suggestions below to resolve the issue:
To exit Sleep or Hibernation, briefly press the power button.
Sleep and Hibernation are energy-saving features that can turn off the display. Sleep and Hibernation can be initiated b the system while the computer is on but not in use, or when the computer has reached a low battery lev el. To change these and other power settings, select Start > Control Panel > System and Maintenance > Power Options.
To transfer the image to the computer screen, press fn+f4.
On most models, when an optional external display device, such as a monitor, is connected to the computer, the image can be displayed on the computer screen or the external display, or on both devices simultaneously. When you press
fn+f4 repeatedly, the image alternates among the computer
display, one or more external display devices, and simultaneous displays on all devices.
Troubleshooting
y
Press the display switch on the computer to confirm that it
moves freely. The display switch is normally located on the upper-left
corner of the keyboard.
Getting Started 3–3
Troubleshooting

Software is functioning abnormally

If the software becomes unresponsive or responds abnormally:
Restart the computer by clicking Start, clicking the arrow
next to the Lock button, and then clicking Restart. If you cannot restart the computer using this procedure, refer
to the next section, “The computer is turned on but not responding.
Run a virus scan. For information about using the antivirus
resources on the computer, refer to “Protect the computer from viruses” in Chapter 2, “Next steps.”
3–4 Getting Started

The computer is turned on but not responding

If the computer is turned on, but not responding to software or keyboard commands, turn off the computer b y using the standard shutdown procedure:
1. Save your work and close all open applications.
2. Shut down the computer through the operating system by
clicking Start, clicking the arrow next to the Lock button, and then clicking Shut Down.
If you are unable to shut down the computer with this procedure, try the following emer provided:
CAUTION: Emergency shutdown procedures result in the loss of
Ä
unsaved information.
Press ctrl+alt+delete. Then, in the lower-right corner of the
screen, click the Power button.
gency procedures in the sequence
Troubleshooting
Press and hold the power button for at least 5 seconds.
Disconnect the computer from external power and remove
the battery.
Getting Started 3–5
Troubleshooting

The computer is unusually warm

It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked.
If you suspect that the computer is overheating, allow the computer to cool to room temperature. Then be sure to keep all vents free from obstructions while you are using the computer
CAUTION: To prevent overheating, do not obstruct vents. Use the
Ä
computer only on a hard, flat surface. Do not allow another hard surface, such as such as an adjoining printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.
The fan in the computer starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
.
3–6 Getting Started

An external device is not working

If an external device does not function as expected:
Turn on the device as instructed in the device user guide.
Some devices may not be powered b y the computer , and must be turned on before the computer is turned on.
Be sure that All device connections are secure. The device is receiving electrical power. The device, especially if it is an older one, is compatible
with your operating system. For compatibility information, refer to the device manufacturer’s Web site.
The correct drivers are installed and updated. Drivers may
be available on a CD included with the device or on the device manufacturer’s Web site. For more information about updating drivers, select Start > Help and Support.
Troubleshooting
Getting Started 3–7
Troubleshooting

The home wireless network connection is not working

If a home wireless network connection is not working as expected:
Be sure that the wireless light on the computer is on. If the
light is off, press the wireless button to turn it on.
Be sure that the computer wireless antennae are free from
obstructions.
Be sure that the cable or DSL modem and its power cord are
properly connected, and the lights are on.
Be sure that the wireless router (access point) is properly
connected to its power adapter and the cable modem, and the lights are on.
Disconnect and then reconnect all cables, and turn the power
off and then back on.
For information on setting up a home wireless network
connection, refer to (English only).
http://www.hp.com/go/techcenter/wireless
3–8 Getting Started

Help and Support

If the preceding questions and solutions did not address your problem, access Help and Support by selecting Start > Help and Support. In addition to providing information about your operating system, Help and Support provides
Information about the computer, such as model and serial
number, installed software, hardware components, and specifications.
Answers to questions about using the computer.
Product information to help you learn to use the computer
and operating system features.
Updates for the operating system, device drivers, and
software provided on the computer.
Checkups for computer functionality.
Automated and interactive troubleshooting, repair solutions,
and system recovery procedures.
Links to community forums of IT experts.
Troubleshooting

Customer Care

If you are unable to find the help you need by using Help and Support, you may need to contact Customer Care.
Getting Started 3–9
Troubleshooting

Prepare to contact Customer Care

For the fastest possible resolution of your problem, have the computer and the following information available when you call or e-mail:
Product name located on the display or keyboard.
Serial number (s/n) listed on the service tag. The service tag label is on the bottom of the computer. To display the service tag information on the computer
screen, select Start > Help and Support > System Information.
Date the computer was purchased.
Conditions under which the problem occurred.
Error messages that have been displayed.
The manufacturer and model of the printer or other
accessories connected to the computer.
Operating system version number and registration number.
To display the operating system version number and registration number, select Start > Help and Support > System Information. (On some models, the registration number may be identified in the Operating System table as the Product Id).

Contact Customer Care by e-mail or telephone

If the computer is connected to the Internet, select Start > Help and Support to get help by e-mail or to access the Customer
Care telephone numbers.
3–10 Getting Started

Notebook tour

Components included with the computer may vary by region
and model. The illustrations in this appendix identify the standard features included on most computer models.
A
Getting Started A–1
Notebook tour

Top components

Component
1 Power light 8 Num lock light 2 Power button 9 Volume mute button 3 Info Center button - Volume mute light 4 Wireless button q Volume down button 5 Wireless light w Volume up button 6 Presentation button e Fingerprint reader 7 Caps lock light
A–2 Getting Started

Keys

Notebook tour
Component
1 esc key 4 Windows applications key 2 fn key 5 Embedded numeri c keypad 3 Windows logo key 6 Function keys
Getting Started A–3
Notebook tour

Pointing devices

Component
1 Left pointing stick button
(select models only)
2 Center pointing stick button
(select models only)
3 Pointing stick
(select models only)
4 Right pointing stick button
(select models only)
6 Right TouchPad button
7 Center TouchPad button
8 Left TouchPad button
9 TouchPad
5 TouchPad scroll zone
A–4 Getting Started

Front components

Component
Notebook tour
1 Wireless light 2 Power light 3 Battery light
4 Drive light 5 Display release latch

Rear components

Component
1 Power connector 2 External monitor port
Getting Started A–5
Notebook tour

Right-side components

Component
1 Audio-out (headphone) jack 4 USB ports (2) 2 Internal microphone 5 Optical drive 3 Audio-in (microphone) jack 6 Serial port (select models only)
A–6 Getting Started

Left-side components

Component
1 Security cable slot 6 1394 port 2 RJ-45 (network) jack 7 USB port
Notebook tour
3 RJ-11 (modem) jack 8 Digital Media Slot 4 S-Video-out jack
Smart card slot
9
5 Vent - PC Card slot
Getting Started A–7
Notebook tour

Bottom components

Component
1 Primary battery bay 5 Docking connector 2 Primary battery release 6 Expansion memory module
latches (2) compartment
3 Business card holder 7 Vent
Hard drive bay 8 Accessory battery connector
4
A–8 Getting Started
Connect to the Internet from
your home
The computer includes hardware and software that allows you to connect to the Internet. Before you can access the Internet, you must
Choose an Internet Service Provider (ISP).
Choose the type of Internet connection you want, such as
broadband, wireless, or dial-up, and connect the hardware.
Internet hardware and software features vary depending on the
computer model and your location.

Choose an ISP

You must set up Internet service before you can connect to the Internet. The computer includes the New Connection Wizard to help you set up a new Internet account or configure the computer to use an existing account.
B
Getting Started B–1
Connect to the Internet from your home

Use the New Connection Wizard

You can use the New Connection Wizard to connect to the Internet
If you already have an account with an ISP.
If you have a disc from an ISP.
If you do not have an Internet account and would like to
select an ISP from the list provided within the wizard.
If you have selected an unlisted ISP and the ISP has provided
you with such information as a specific IP address, POP3 and SMTP settings.
To access the New Connection Wizard and instructions for using the wizard:
» Select Start > Help and Support.
If you are prompted within the wizard to choose between
enabling or disabling Windows Firewall, choose to enable the firewall.
B–2 Getting Started
Connect to the Internet from your home

Choose the type of Internet connection

There are 3 basic types of Internet connection:
Broadband: High-speed Internet access is available through Cable modem Digital Subscriber Line (DSL) Satellite Other services
For broadband access, additional hardware and/or software must be provided by your ISP.
Wireless: For high-speed mobile Internet access, you can use
a wireless connection. A wireless network set up at home requires a wireless router (purchased separately). To learn about setting up wireless access (English only), see
http://www.hp.com/go/techcenter/wireless.
Dial-up: You can access the Internet by dialing into a service
provider using a modem cable connected to the RJ-11 (modem) jack.
Getting Started B–3

Backup and recovery

HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality.
HP installed drivers, utilities, and programs can be copied to a
CD or to a DVD using the HP Backup and Recovery Manager.
Formatted DVD±RW and D VD±R W double-layer discs are not
compatible with HP Backup and Recovery Manager.
The computer must be connected to external power before you
perform backup and recovery procedures.

Safeguard your data

C
To safeguard your documents, store personal files in the Documents folder and periodically create a backup copy of the folder.
Getting Started C–1
Backup and recovery

Back up the system

Using HP Backup and Recovery Manager, you can
Back up specific files and folders.
Back up the entire hard drive.
Back up modifications since your last backup, using HP
system recovery points.
Schedule backups.

Back up specific files or folders

You can back up specific files or folders to the recovery partition on the hard drive, to an optional external hard drive, or to discs.
This process will take several minutes, depending on the file
size and the speed of the computer.
To back up specific files or folders:
1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager.
The HP Backup and Recovery Manager opens.
2. Click Next.
3. Click Back up to protect system settings and important
data f
iles, and then click Next.
4. Click Back up individual f click Next.
The Backup W
C–2 Getting Started
izard opens.
iles and folders, and then
Backup and recovery
5. Click Next.
6. Click Back up selected files from most common locations (Recommended).
– or – Click Adv
advanced filtering techniques.
anced Backup (Experienced users) to access
7. Click Next
8. Follow the on-screen instructions.
.

Back up the entire hard drive

When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows operating system, software applications, and all personal files and folders.
A copy of the entire hard drive image can be stored on another
hard drive, on a network drive, or on recovery discs that you create.
This process may take over an hour, depending on your
computer speed and the amount of data being stored.
To back up the entire hard drive:
1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager.
The HP Backup and Recovery Manager opens.
2. Click Next.
3. Click Backup to protect system and important data f and then click Next.
4. Click Back up entire hard drive, and then click Next The “Back up entire hard disk” page opens.
5. Click Next
Getting Started C–3
.
iles,
.
Backup and recovery
6. Select the location for the backup files, and then click Next.
7. Select the Protect data access with password check box, and then type your password in the Pas boxes.
This step is optional. If you do not want to password-protect
your data access, clear the Protect data access with password check box.
8. Click Next.
9. Follow the on-screen instructions.
sword and Confirm

Back up modifications made to the system

When you back up modifications made to the system, you are creating system recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
The first system recovery point, a snapshot of the entire image,
is automatically created the first time you perform a backup. Subsequent recovery points make a copy of changes made after that time.
HP recommends that you create recovery points
Before you add or extensively modify software or hardware.
Periodically, whenever the system is performing optimally.
Recovering to an earlier recovery point does not affect data
files or e-mails created since that recovery point.
After you create a recovery point, you are prompted to schedule subsequent recovery points. You can schedule recovery points for a specific time or event in your system.
C–4 Getting Started
Backup and recovery
To create and schedule a system recovery point:
1. Select Start > All Programs > HP Backup & Recove HP Backup and Recovery Manager.
2. Click Next.
3. Click Back up to protect system settings and important
data f
iles, and then click Next.
4. Click Cr
eate or manage Recovery Points, and then
click Next. The Recove
ry Point Manager page opens.
5. Follow the on-screen instructions.

Schedule backups

To schedule backups:
1. Select Start > All Programs > HP Backup & Recove HP Backup Scheduler.
The Backup Scheduler page opens.
2. Click Next.
3. Schedule recove or monthly) or at specific even when you dock to an optional docking station (select models only), by clicking one of the available options. Click Next to further define the settings.
ry points at specific intervals (daily, weekly,
ry >
ry >
ts, such as at system start or
A summary of your recovery point settings is displayed.
4. Follow the on-screen instructions.
Getting Started C–5
Backup and recovery

Recover the system

HP Backup and Recovery Manager analyzes the hard drive and creates a dedicated hard drive recov ery partition on the hard dri v e large enough to store a copy of the full factory image. You choose whether you want to store that copy on the recovery partition, on another drive, or on external recovery discs.
Before using HP Backup and Recovery Manager, try repairing
the system by running Windows System Restore. For more information, select Start > Help and Support, and then search for “System Restore.”
The HP Backup and Recovery Manager allows you to
Create recovery discs (highly recommended). The
recovery discs are used to start up (boot) the computer and to restore the full factory image (operating system and software) in case of system failure or instability.
If you do not have a CD or DVD burner, a copy of the
entire hard drive image can be stored on another hard drive or on a network drive.
Perform a r eco v ery. You can perform a full system reco v ery or recover important files from a recovery partition on the hard drive, from another drive, or from recovery discs that you create.
C–6 Getting Started
Backup and recovery

Create recovery discs (highly recommended)

After setting up the computer for the first time, you can create a set of recovery discs of the full factory image, using Recovery Media Creator in the HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system failure or instability.
CAUTION: After you create the recovery discs, you can increase the
Ä
amount of space on the hard drive by deleting the recovery partition. However, doing this is not recommended. If you delete this partition, you will lose any information that is on the partition.
Only one set of recovery discs can be created for this computer.
Before creating recovery discs:
Obtain high quality CD-R, DVD-R, or DVD+R media.
Formatted DVD±RW and DVD±RW double-layer discs
are not compatible with HP Backup and Recovery Manager.
Number each disc before inserting it into the optical drive of the computer.
If necessary, you can cancel Recovery Media Creator
before you have finished creating the recovery discs. The next time you open Recovery Media Creator, you will be prompted to continue the disc creation process where you left off.
Getting Started C–7
Backup and recovery
To create a set of recovery discs:
1. Select Start > All Programs > HP Backup & Recove HP Backup and Recovery Manager.
2. Click Next.
3. Click Create factory software recovery CDs or DVDs
to
cover the system (highly recommended), and then
re
click Next. The Recovery Media Creator page opens.
4. Click Next.
5. Click Write to CD/DVD, and then click Next
6. Follo
w the on-screen instructions.
.
ry >

Perform a recovery

Performing a recovery from the recovery discs
To perform a recovery from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart the computer.
3. Follow the on-screen instructions.
C–8 Getting Started
Backup and recovery
Performing a recovery from the hard drive
There are 2 ways to initiate a recovery from the hard drive:
From within Windows.
From the recovery partition.
Initiating a recovery in Windows
To initiate a recovery in Windows:
1. Back up all personal files.
2. Select Start > All Pr
HP Backup and Recov
3. Click Next.
4. Click Recover important files or the entire system, and then click Next.
5. Click a recovery option, and then click Next.
If you choose to recover the system, the computer restarts
and recovery begins.
6. Follow the on-screen instructions.
ograms > HP Backup & Recovery >
ery Manager.
Initiating a recovery from the hard drive recovery partition
To initiate a recovery from the hard drive recovery partition:
1. Back up all personal files.
2. Restart the computer, and then press operating system loads.
3. Click a recovery option, and then click Next.
4. Follow the on-screen instructions.
f11 before the Windows
Getting Started C–9

Specifications

The following sections provide information on the computer operating environment specifications and power specifications.

Operating environment

The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments.
Factor Metric U.S. Temperature
Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C
-4°F to 140°F
D
Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia*) -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating (14.7 to 4.4 psia*) -15 m to 12,192 m -50 ft to 40,000 ft *Pounds per square inch absolute (psia) is another unit of measurement for
altitude.
Getting Started D–1
Specifications

Rated input power

The power information in this section may be helpful if you plan to travel internationally with your computer.
The computer operates on DC power, which can be supplied by an AC
or a DC power source. Although the computer can be powered from a stand-alone DC power source, it should be powered only with an A C adapter or a DC power source supplied and approved by HP for use with this HP computer.
The computer is capable of accepting DC power within the following specifications.
Input power Rating
Operating voltage 19.0 V dc @ 4.74 A - 90 W Operating current 4.74 A
This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms.
D–2 Getting Started

Index

1394 port, identifying A–7 buttons
A
AC adapter
connecting 1–5 identifying 1–2
accessory battery connector,
identifying A–8 altitude specifications D–1 antivirus software 3–4 audio-out (headphone) jack,
identifying A–6 cables and cords, power 3–2
B
battery
charging 1–6 indentifying 1–2
inserting 1–4 battery bay, identifying A–8 battery light
identifying A–5
on, off 1–6 battery release latch A–8 bays
battery A–8
hard drive A–8 Bluetooth 2–7 business card holder A–8
Info Center A–2 pointing stick A–4 power 1–8 presentation A–2 volume down A–2 volume mute A–2 volume up A–2 wireless A–2
, A–2
C
caps lock light, identifying
A–2
center pointing stick button,
identifying A–4
center TouchPad button,
identifying A–4
compartments, expansion
memory module A–8
components
bottom A–8 front A–5 keys A–3 left-side A–7 pointing devices A–4 rear A–5
Getting Started Index–1
Index
right-side A–6 expansion memory module
top A–2 compartment, identifying computer A–8
turn off 2–9 external devices
turn on 1–7 troubleshooting 3–7 computer viruses 3–4 external monitor port, connect the computer to identifying A–5
external power 1–5
connecting to a computer
network 2–7
connectors
accessory battery A–8
docking A–8 cord, power
connecting 1–5 Customer Care 3–9
D
data, safeguarding C–1 devices, external
troubleshooting 3–7 Digital Media Slot, identifying
A–7
display release latch,
identifying A–5 display, switching image 3–3 docking connector, identifying
A–8 drive light, identifying A–5 drive, optical A–6
E
embedded numeric keypad,
identifying A–3 environmental specifications
D–1
esc key, identifying A–3
F
fingerprint reader A–2 firewalls 2–4
fn key, identifying A–3
function keys, identifying A–3
H
hard drive bay, identifying
A–8 Help and Support 3–9 Hibernation 3–3 HP Smart AC adapter 1–2 humidity specifications D–1
I
IEC 60950 compliance 2–6 image, switching among
display devices 3–3 Info Center button, identifying
A–2 insert the battery 1–4 internal microphone,
identifying A–6 Internet access B–3
J
jacks
audio-in (microphone) A–6 audio-out (headphone) A–6
Index–2 Getting Started
Index
RJ-11 (modem) A–7 RJ-45 (network) A–7 S-Video-out A–7
K
keys
embedded numeric keypad
A–3
esc A–3 fn A–3
function A–3 Windows applications A–3 Windows logo A–3
L
labels, service tag 3–10 LAN (local area network) 2–7 latches
battery release A–8 display release A–5
left pointing stick button,
identifying A–4
left TouchPad button,
identifying A–4
lights
battery 1–6 caps lock A–2 drive A–5 num lock A–2 power 1–8 volume mute A–2 wireless A–2
locate user guides 2–8
, A–2, A–5
, A–5
M
modem
setting up Internet service
B–3
surge protection 2–4
monitor, external 3–3
, 3–7
N
network, connecting computer
to 2–7 New Connection Wizard B–2 num lock light, identifying
A–2
O
operating environment
specifications D–1 operating system
displaying version number
3–10 optical drive, identifying A–6 overheating, computer 3–6 overheating, safety
considerations 2–6
P
PC Card slot, identifying A–7 pointing stick buttons,
identifying A–4 pointing stick, identifying A–4 ports
1394 A–7 external monitor A–5 serial A–6 USB A–6
, A–7
Getting Started Index–3
Index
power
running the computer on
battery 1–6
turning on computer 1–8
3–2 power button, identifying A–2 power connector 1–5 power connector, identifying
A–5
power cord
connecting 1–5 identifying 1–2
power lights
identifying A–2
on, off 1–8 power lights, identifying A–5 power surge 2–4 Presentation button,
identifying A–2 printer 3–7 Product Id 3–10
, 1–7
,
, 3–2
R
rated input power
specifications D–2 registration number, operating
system 3–10 regulatory information notices
2–6
Regulatory, Safety and Envi-
ronmental Notices 2–6
right pointing stick button,
identifying A–4 right TouchPad button,
identifying A–4
RJ-11 jack (modem),
identifying A–7
RJ-45 (network) jack,
identifying A–7
S
Safety and Comfort Guide 2–5 security cable slot, identifying
A–7
serial number
See service tag 3–10 serial number, computer 3–10 serial port, identifying A–6 service tag 3–10 set up the software 1–9 sleep 3–3 slots
Digital Media A–7
PC Card A–7
security cable A–7
Smart card A–7 Smart card slot, identifying
A–7 software updates 2–8 software, antivirus 2–3 specifications
operating environment D–1 rated input power D–2
S-Video-out jack, identifying
A–7
T
temperature
safety considerations 2–6 specifications D–1 troubleshooting 3–6
Index–4 Getting Started
Index
TouchPad scroll zone, volume down button,
identifying A–4 identifying A–2 TouchPad, identifying A–4 volume mute button, traveling with computer identifying A–2
environmental volume mute light, identifying
specifications D–2 A–2
troubleshooting volume up button, identifying
display problems 3–3 A–2 external device problems
3–7
hibernation or standby
problems 3–3 overheating problems 3–6 resources 3–1 software problems 3–4 virus problems 3–4 wireless network problems
3–8
turn off computer 2–9 turn on computer 3–2 turn on the computer 1–7
W
Windows applications key,
identifying A–3
Windows logo key, identifying
A–3
wireless button, identifying
A–2
wireless light, identifying
, A–5
A–2
WLAN (wireless local area
network) 2–7
U
update, software 2–8 USB ports, identifying A–6
A–7
user guides 2–8
,
V
vents
identifying A–7 keeping free from
obstructions 3–6
viruses
antivirus software 2–3 computer 3–4
Getting Started Index–5
, A–8
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