For more information.......................................................................................................................... 11
DRAFT
Abstract
The purpose of this white paper is to present both an overview of the preinstalled software with
operating system support and a brief description of major software components and features. This
white paper covers the new HP Compaq Business Notebook nc6400 models, along with a software
comparison to HP Compaq Business Notebook nc2400, nc4400, nc6300 and nc8400 models.
This document is intended for HP personnel and customers who need information about the software
provided on the HP Compaq business notebook preinstall images.
Highlights
Benefits of the new HP Compaq Business Notebook nc6400 preinstall image include:
• Lean image (standard on all nc models)
o Hardware enabling drivers, Windows XP updates and utilities are preinstalled
o Applications and optional utilities can be installed through Software Setup
• Support for:
– HP Compaq Business Notebook nc8430, nc6400, nc6320, nc4400 and nc2400 models
Operating systems
Operating systems available for the nc6400 series include:
• Microsoft Windows XP Professional with Service Pack 2
• Microsoft Windows XP Home with Service Pack 2
Microsoft Windows 2000
Microsoft Windows 2000 Professional with Service Pack 4 is supported on HP Compaq nc2400,
nc4400, nc6300, nc6400 and nc8400 models.
For more information, please refer to the Installing Windows 2000 on the HP Compaq XXXX Business
Notebooks white papers.
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Microsoft Windows XP
Microsoft Windows XP Professional and Home with Service Pack 2 is preinstalled on select nc6400
models. Microsoft .NET Framework 1.1, Windows Media Player 10 and Windows Media Connect
are preinstalled.
Table 1 Windows XP Pro software component version comparison
Software component HP Compaq
ADI Soundmax HD Audio
Driver
Adobe Acrobat Reader 7.05 B
Authentec Fingerprint
Driver
ATI 8430 Video Driver
and Control Panel
ATI M52T Video Driver N/AN/AN/A 1.00 B N/A
Broadcom 440x/57xx
Ethernet Driver
Broadcom NetXtreme
Gigabit Ethernet PCI
Express Driver
Essential System Updates
EV-DO WWAN Software N/A N/A 1.00 B 1.00 B N/A
Google Toolbar 3.0.131 A 3.0.131 A 3.0.124 A 3.0.131 A 3.0.131 A
HDA Modem Installer 1.00 A 1.00 A 1.00 A 1.00 A 1.00 A
High Speed SD Driver N/A N/A 1.0.0.0 A 1.0.0.0 A1.0.0.0 A
HP Software Setup 4.00 B 4.00 B 4.00 B 4.00 B 4.00 B
HP Notebook Accessories
Product Tour
HP Mobile Data Protection 1.00 A 1.00 A N/A 1.00 A 1.00 A
HP Software Update 3.07 D
System Default Settings 4.20 Q 4.20 Q 4.20 O 4.20 Q 4.20 Q
Intervideo WinDVD 6.10 C
Quick Launch Buttons
Software
HP Help & Support 4.20 I
HP Integrated Bluetooth
driver
nc2400
1.00 D 1.00 E 1.00 D 1.00 F 1.00 E
(Preloaded)
1.00 A 1.00 C 1.00 B 1.00 C 1.00 C
N/AN/AN/A 1.00 B 1.00 B
N/A1.00 A 1.00 A 1.00 A 1.00 A
2.00 A 2.00 A N/A N/A N/A
2.00 K 2.00 H 2.00 G 2.00 H 2.00 H
1.0.0 A
(Preloaded)
(Preloaded)
(Preloaded)
6.00 H 6.00 E 6.00 D 6.00 D 6.00 D
(Preloaded)
4.00 H 4.00 H 4.00 G 4.00 H 4.00 G
HP Compaq
nc4400
7.05 B
(Preloaded)
1.2.0 A
(Preloaded)
3.07 D
(Preloaded)
6.10 C
(Preloaded)
4.20 I
(Preloaded)
HP Compaq
nc6320
7.05 B
(Preloaded)
3.0.0 A
(Preloaded)
3.07 D
(Preloaded)
6.10 C
(Preloaded)
4.20 I
(Preloaded)
HP Compaq
nc6400
7.05 B
(Preloaded)
1.2.0 A
(Preloaded)
3.07 D
(Preloaded)
6.10 C
(Preloaded)
4.20 I
(Preloaded)
HP Compaq
nc8430
7.05 B
(Preloaded)
1.2.0 A
(Preloaded)
3.07 D
(Preloaded)
6.10 C
(Preloaded)
4.20 I
(Preloaded)
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Table 1 Windows XP Pro software component version comparison (continued)
Software component HP Compaq
HP Backup and Recovery
Manager
HP Mobile Print Driver for
Windows
HP ProtectTools Security
Manager
HP BIOS Configuration for
ProtectTools
HP Embedded Security for
ProtectTools
HP Credential Manager
for ProtectTools
HP OpenView Radia
Management Agent
HP Smart Card Security
for ProtectTools
HP Wireless Assistant 2.00 E 2.00 E 2.00 E 2.00 E 2.00 E
Intel Chipset Installation
Utility for ICH7
Intel 945 Video Driver 1.00 B 1.00 C 1.00 A 1.00 C 1.00 A
Intel SATA AHCI Driver N/A 5.5.0.1 A 5.5.0.1 A 5.5.0.1 A 5.5.0.1 A
Intel Set Default 1.00 A 1.00 A 1.00 A 1.00 A N/A
Intel Set Resolution 1.00 A 1.00 A 1.00 A 1.00 A N/A
Lightscribe Host Software 1.4.67 H 1.4.67 K 1.4.67 H 1.4.67 J 1.4.67 J
Microsoft UAA Bus Driver
for HD Audio
Sonic Digital Media Plus 7.00 A 7.00 A 7.00 A 7.00 A 7.00 A
Sun Java 1.5.0 1.5.0 1.5.0 1.5.0 1.5.0
Synaptics Touchpad 8.2.23 N 8.2.16.4 M 8.2.16.4 M 8.2.16.4 M 8.2.4 L
Symantec Norton Internet
Security
TI Cardbus Driver 2.0.0.2 A 2.0.0.4 A 2.0.0.2 A 2.0.0.2 A 2.0.0.2 A
WLAN Driver Installer 5.00 A 5.00 A 5.00 A 5.00 A 5.00 A
WLAN Driver Utility 5.00 A 5.00 A 5.00 A 5.00 A 5.00 A
Delivery methods for software updates available for HP commercial computers include:
• HP Worldwide Web Site and Download Facility
• HP Software Setup
• HP Backup and Recovery Manager
HP worldwide website and Download Facility
Individual drivers and utilities can be downloaded, in the form of SoftPaqs, from the HP Download
Facility or from the website at
ftp://ftp.compaq.com/pub/softpaq/. SoftPaqs provide a distribution method for driver and ROM
updates and product software enhancements. Multiple files and bootable diskettes can be distributed
conveniently and electronically through diskettes or the Web.
Software Setup
Software Setup provides easy access to all preinstalled and preloaded applications. Through
Software Setup, installation of multiple software components is quick and easy. Simply launch by
going to Start>All Programs>Software Setup, select the drivers and utilities to be installed and click
Next. Within minutes, the selected software is installed. A Driver Recovery DVD with the Software
Setup interface can be created using Sonic Digital Media Plus.
http://h18000.www1.hp.com/support/files/ or
Hard Drive Based Image Recovery
HP Backup and Recovery Manager saves your computer's software image to a protected partition on
the internal hard drive. The recovery image can be moved to DVD, CD, external hard drive or
network drive. You have the flexibility to save both the original factory software image that came
with your HP computer and your software image that includes customizations and data. These
Recovery Discs enable full recovery of your computer should a critical hardware failure occur.
• Create image recovery discs
• Backup entire hard drive or individual files and folders
• Backup to primary hard drive, secondary hard drive, network drive, CD or DVD
For customers creating custom images, HP recommends that drivers, utilities and application
installation files are copied to DVD prior to formatting the hard drive. This can be accomplished by
copying the c:\swsetup folder and contents to a DVD using Sonic Digital Media Plus. Software used
in the factory preinstall image, including HP Backup and Recovery Manager, can be installed from
this DVD. Run x:\swsetup\appInstl\setup.exe to launch the Software Setup utility.
NOTE: Recovery Discs are not included with the nc2400, nc4400, nc6300, nc6400 and nc8400
models.
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Table 2 provides descriptions for software listed in this white paper.
Table 2 SoftPaq descriptions
SoftPaq Description
Modem Driver Enables integrated modems used in select
HP OpenView Radia
Management Agent
Video Drivers Enables the integrated video hardware used in
Ethernet Drivers Enables integrated NIC device used in select
Software Setup Provides a convenient method for installing
HP Wireless Assistant Provides configuration information about
Quick Launch Button Software Enables the use of integrated one touch
Audio Driver Enables the integrated audio hardware used in
Synaptics TouchPad Driver Provides added functionality for the TouchPad
System Enhancements and
Essential System Updates
System ROMPaq Updates ROM BIOS (Read Only Memory/Basic
wireless devices such as Wireless LAN and
Bluetooth.
productivity buttons
select configurations
pointing device
Provides users with an easy-to-install
compilation of operating system enhancements
and fixes
Input Output System), which sets basic
configuration allowing the system to boot
A framework for modular plug-ins designed to
manage security features offered by HP.
A comprehensive backup and recovery utility.
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Software enhancements
This section discusses the following software enhancements:
• HP Client Management Solutions
• Video
• Audio
• Security
• Quick Launch Button Support
• HP Wireless Assistant
• HP Backup and Recovery Manager
The check boxes following each description indicate which operating systems support these
enhancements and if the enhancements are provided on the Restore CDs and the HP Web site.
HP Client Management Solutions
; Windows XP
HP Client Management Solutions respond to customer needs for easy-to-manage computers in standalone and networked environments. HP, working with strategic partner Altiris, offers a cohesive set of
solutions that span the entire IT lifecycle. HP solutions focus on business needs in the following critical
lifecycle areas:
• HP platform management – Proactively responds to hardware changes, alerts, and manages mass
updates to system software.
• Deployment & Migration – Manage the end-to-end software deployment and migration process.
• Inventory & Asset management – Keep track of hardware and software within the business
environment.
• Help desk & Problem resolution – Resolve customer issues and streamline the help desk.
• Connectors – Integrate with enterprise technology and systems management solutions.
With both stand-alone solutions and integrated suites, customers can manage hardware and software
from a single Web-based console to address the complete IT lifecycle. For more information, visit the
HP website at
Standards supported:
• SMBIOS Version 2.4, PXE 2.1, WHQL 9.0, RPL 2.73.
www.hp.com/go/easydeploy/.
; Driver Recovery Disc; Website
Video
; Windows XP; Software Setup; Website
Video drivers enable functionality of the chipset. Driver support is complemented by an optional
display utility that provides easy access to video settings through the Windows Control Panel.
Audio
; Windows XP; Software Setup; Website
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Audio drivers on the nc6400 enable the ADI CODEC controller to run multimedia applications using
Microsoft DirectSound audio capability.
Security
; Windows XP; Software Setup; Website
HP ProtectTools Security Manager
HP ProtectTools Security Manager provides the framework into which additional modules can be
installed. ProtectTools Security Manager is preinstalled on select models along with the BIOS
Configuration Module for ProtectTools, which provides a graphical interface from within the operating
system to configure and manage ROM BIOS settings. On the nc6400 series, Credential Manager for
HP ProtectTools is preinstalled. This module provides users with single sign on capability for websites,
applications, and network resources. For more information on HP ProtectTools solutions, please refer
to the white paper, HP ProtectTools Security Manager, 5982-9847EN, November 2004.
DriveLock
DriveLock is a security feature that offers advanced protection against unauthorized access to
valuable data on internal notebook hard drives. Two passwords control access to the hard drives,
which provide customers with a means to unlock a protected drive if the day-to-day user password
has been lost. Hard drives protected with DriveLock remain protected even if removed from the
notebook. Features and settings are accessed through the F10 Setup Utility. For more information
about DriveLock, refer to the white paper, Drivelock Hard Drive Protection on HP Notebooks, 59819417EN, July 2003.
Power-on password
The power-on password prevents an unauthorized user from powering on the system. After a poweron password is established, the user is required to type the password during the power-on process.
The password can be set independently from DriveLock
F10 administrator password
The F10 administrator password, also known as the setup password, prevents unauthorized changes
to the system configuration. If the administrator password is not known, F10 Setup Utility is
inaccessible. If this password is enabled, users are restricted from modifying DriveLock.
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Quick Launch button support
; Windows XP
HP Compaq nc business notebooks include three Quick Launch buttons designed to provide one-touch
access to commonly used features including:
• QuickLock—Engages OS password protection.
• Wireless On/Off—-Enables or disables wireless connectivity (802.11 and Bluetooth).
• Presentation Ready—-Enables customers to quickly and easily launch presentations and
automatically adjust display and power settings.
; Software Setup ; Website
HP Wireless Assistant
; Windows XP
HP Wireless Assistant is a utility designed to make using integrated wireless devices easier to use.
Key features include:
• Show which integrated wireless devices are present
• Display status of integrated wireless devices
• Control integrated wireless devices
; Software Setup ; Website
• Status balloons from Windows system tray
HP Backup and Recovery Manager
; Windows XP
HP provides data and system file protection software preloaded on the nc6400 notebook with HP
Backup and Recovery Manager. With Backup and Recovery Manager, users can quickly recover and
get back to work when information is accidentally deleted or your operating system is corrupted.
Features include:
• Create factory software recovery CDs or DVDs
o An initial backup to the primary hard drive is required in order to create factory
recovery CDs or DVDs
• Backup and recover your system
• Backup and recover individual files and folders
• Create or manage restore points
• Schedule recovery snapshots
; Software Setup Website
• Backup to and recover from secondary drives NEW!
o 2nd hard drive, CD-R, DVD-R, network drive, etc.
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Frequently asked questions
How can DVD movies be viewed on business notebook nc models?
Intervideo WinDVD is preloaded on new nc6400 notebook family products. A software-based DVD
decoder/player features an easy-to-use interface and allows customers to view DVD video releases.
The DVD player is installed from the Setup Software shortcut off of the Windows Start Menu.
Is the nc6400 preinstall image also compatible with other nc models?
Yes, it is backward compatible with nc2400, nc4400, nc6300 and nc8400 models.
If a new model is introduced, will previously released models in the family that are still being
manufactured be updated with the new preinstall image?
Many customers have expressed a need for consistency. Therefore, HP will make every reasonable
effort to maintain a consistent software image on nc notebook models during the life of these models.
How do I obtain updated software components?
The latest software updates are available from the HP website at
Will the current image change significantly if new models are introduced?
Changes made to the preinstall images will be limited to modifications that support new hardware
features or will significantly improve overall performance and reliability.
How will I know what has changed?
Updated HP notebook family software white papers describe updates or differences in software
versions that are introduced with new products. HP Product Change Notification (PCN) is another
method of communication to inform customers of changes to shipping models. For more information,
go to
http://www.hp.com/go/pcn.
http://www.hp.com.
What is the difference between preloaded and preinstalled software?
Preinstalled software refers to drivers, hardware enabling utilities, and applications that are ready to
use as soon as your system has completed setup after initial power-on ("unbundling"). Preloaded
software refers to applications and utilities that provide additional non-critical features on applicable
models, such as management, DVD playback or CD-RW burning and must be installed prior to use.
Software Setup provides a convenient way to install multiple software components simultaneously.
Why is some software preloaded?
Select software is preloaded to provide flexibility for our customers. Some customers may choose
different applications and utilities than those provided by HP.
How do I install preloaded software?
HP has made installation of preloaded software easy by including an application installer utility.
Simply launch the Setup Software utility which is available through Start>All Programs, select the
desired applications, and follow the easy-to-use menus.
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For more information
To learn more about preinstalled software with OS support, contact your local HP sales representative
or visit our website at