HP Compaq nx6310, Compaq nx6320, Compaq nc6320 Getting Started Guide

Getting Started

HP Compaq Notebook PC

Document Part Number: 409814-001

March 2006

This guide explains how to set up your hardware and software, and begin using the computer in Microsoft

Enhanced for Accessibility

® Windows®.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Getting Started HP Compaq Notebook PC First Edition: March 2006 Document Part Number: 409814-001

Contents

1 First-time setup

Identify hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Computer hardware . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Pointing devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

Front components . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7

Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9

Right-side components . . . . . . . . . . . . . . . . . . . . . . 1–10

Left-side components . . . . . . . . . . . . . . . . . . . . . . . 1–11

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . 1–12

Set up the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–14

Step 1: Insert the battery pack . . . . . . . . . . . . . . . . . 1–15

Step 2: Connect the computer to external power. . . 1–16

Step 3: Turn on the computer . . . . . . . . . . . . . . . . . 1–18

Step 4: Set up the software . . . . . . . . . . . . . . . . . . . 1–20

Step 5: Create recovery discs. . . . . . . . . . . . . . . . . . 1–21

2 Next steps

Install additional hardware and software . . . . . . . . . . . . . 2–1

Protect the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Protect the computer from viruses. . . . . . . . . . . . . . . 2–1

Protect your system files . . . . . . . . . . . . . . . . . . . . . . 2–2

Protect your privacy. . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Protect the computer from power surges . . . . . . . . . . 2–3

Use the computer safely . . . . . . . . . . . . . . . . . . . . . . 2–3

Getting Started iii

Contents

Connect to a computer network . . . . . . . . . . . . . . . . . . . . 2–5

Update your software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Locate the user guides . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Turn off the computer correctly . . . . . . . . . . . . . . . . . . . . 2–7

3 Troubleshooting

Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Is the computer unable to start up? . . . . . . . . . . . . . . 3–2

Is the computer screen blank? . . . . . . . . . . . . . . . . . . 3–3

Is software functioning abnormally? . . . . . . . . . . . . . 3–4

Is the computer turned on, but is not responding?. . . 3–5

Is the computer unusually warm? . . . . . . . . . . . . . . . 3–6

Is an external device not working? . . . . . . . . . . . . . . 3–7

Is the home wireless network connection

not working?

Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Preparing to contact Customer Care . . . . . . . . . . . . 3–10

Contacting Customer Care by e-mail

or telephone

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

A Specifications

Operating environment. . . . . . . . . . . . . . . . . . . . . . . . . . . A–1

Rated input power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

B Backup and Recovery

Safeguarding your data . . . . . . . . . . . . . . . . . . . . . . . . . . B–1

Backing up your system . . . . . . . . . . . . . . . . . . . . . . . . . . B–2

Backing up specific files or folders . . . . . . . . . . . . . . B–2

Backing up your entire system . . . . . . . . . . . . . . . . . B–3

Backing up modifications made to your system . . . . B–4

Getting Started iv

Contents

Recovering your system . . . . . . . . . . . . . . . . . . . . . . . . . . B–6

Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . B–6

Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . B–8

C Connect to the Internet from your home

Choose an ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1

Using the New Connection Wizard . . . . . . . . . . . . . . C–2

Choose the type of Internet access . . . . . . . . . . . . . . . . . . C–3

Index

Getting Started v

Identify hardware

Components included with the computer may vary by region

✎

and by model. The illustrations in this chapter identify the standard external features included in most computer models.

Computer hardware

First-time setup

Component

1 HP Smart AC Adapter 3 Primary battery pack

2 Power cord 4 Modem cable

Older AC adapters do not work with this computer.

✎

Getting Started 1–1

First-time setup

Top components

Refer to the illustration that most closely matches your

✎

computer.

Component

1 Powe r l ight 9 Num lock light

2 Powe r button - Volume mute button

3 Display switch q Volume mute light

4 Info Center button w Volume down button

5 Wireless button = Volume up button

6 Wireless light r Internal microphone

7 Presentation button t Fingerprint reader

8 Caps lock light

1–2 Getting Started

Component

First-time setup

1 Powe r l ight 5 Wireless light

2 Powe r button 6 Caps lock light

3 Display switch 7 Num lock light

4 Wireless button

Getting Started 1–3

First-time setup

Keys

Your computer may look slightly different from the illustration

✎

in this section.

Component

1 esc key 4 Windows applications key

2 fn key 5 Embedded numeric keypad keys

3 Windows logo key 6 Function keys

1–4 Getting Started

Pointing devices

TouchPad (select models only)

First-time setup

Component

1 TouchPad 3 TouchPad scroll zone

2 Left TouchPad button 4 Right TouchPad button

Getting Started 1–5

First-time setup

Pointing stick (select models only)

Component

1 Pointing stick 3 Right pointing stick button

2 Left pointing stick button

1–6 Getting Started

Front components

Refer to the illustration that most closely matches your

✎

computer.

Component

1 Wireless light 5 Display release latch

First-time setup

2 Powe r l ight 6 Speakers (2)

3 Battery light 7 Digital Media Slot

4 Drive light 8 Digital Media Slot light

Getting Started 1–7

First-time setup

Component

1 Wireless light 4 Drive light

2 Powe r l ight 5 Display release latch

3 Battery light 6 Speakers (2)

1–8 Getting Started

Rear components

Refer to the illustration that most closely matches your

✎

computer.

Component

1 Security cable slot 3 Parallel port

2 Power connector 4 S-Video-out jack

First-time setup

Component

1 Security cable slot 2 Power connector

Getting Started 1–9

First-time setup

Right-side components

Refer to the illustration that most closely matches your

✎

computer.

Component

1 USB ports (2) 4 Optical drive

2 1394 port 5 Optical drive button

3 RJ-11 (modem) jack 6 Serial port

Component

1 1394 port 3 Optical drive

2 RJ-11 (modem) jack 4 Optical drive button

1–10 Getting Started

Left-side components

Your computer may look slightly different from the illustration

✎

in this section.

First-time setup

Component

1 ExpressCard slot 6 USB ports (2)

(select models only)

2 ExpressCard slot eject button 7 Audio-out (headphone) jack

3 RJ-45 (network) jack 8 Audio-in (microphone) jack

4 External monitor port 9 PC Card slot

5 Vent - PC Card slot eject button

Getting Started 1–11

First-time setup

Bottom components

Refer to the illustration that most closely matches your

✎

computer.

Component

1 Hard drive bay 5 Primary battery pack release

latches (2)

2 Expansion memory module

and Mini Card compartment

3 Accessory battery connector 7 Vent s (4)

4 Docking connector

1–12 Getting Started

6 Battery bay

First-time setup

Component

1 Hard drive bay 4 Primary battery pack release

latches (2)

2 Expansion memory module 5 Battery bay

and Mini Card compartment

3 Accessory battery connector 6 Vent s (4)

Getting Started 1–13

First-time setup

Set up the computer

CAUTION: To prevent file corruption and to ensure that the correct drivers

are installed:

■� Do not set up the computer for the first time while the computer

is docked in an optional docking device.

■� During the hardware and software setup procedures: ❏� Do not unplug the computer from external power. ❏� Do not shut down the computer or initiate standby

or hibernation.

Your computer may look slightly different from the

✎

illustrations in this section.

When setting up the computer, you will

1. Insert the battery pack into the computer so that it can begin to charge as soon as the computer is connected to external power.

2. Connect the computer to external power.

3. Turn on the computer.

4. Set up the software.

5. Create recovery discs.

1–14 Getting Started

Step 1: Insert the battery pack

To insert a primary battery pack:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

2. Slide the battery pack 1 into the battery bay until it is seated.

The battery pack release latches 2 automatically lock the battery into place.

First-time setup

Getting Started 1–15

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