First Edition (September 1999)
Part Number 153236-001
Compaq Computer Corporation
Notice
The information in this publication is subject to change without notice.
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Compaq Integrated Smart Array Controller User Guide
First Edition (September 1999)
Part Number 153236-001
Contents
About This Guide
Text Conventions .................................................................................................. ix
Symbols in Text ..................................................................................................... x
Symbols on Equipment........................................................................................... x
Rack Stability........................................................................................................ xi
Server Warnings and Precautions........................................................................... xi
Getting Help......................................................................................................... xii
Compaq Technical Support............................................................................ xii
This guide is designed to be used as step-by-step instructions for installation
and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
KeysKeys appear in boldface. A plus sign (+) between
About This Guide
two keys indicates that they should be pressed
simultaneously.
USER INPUT
FILENAMESFile names appear in uppercase italics.
Menu Options,
Command Names,
Dialog Box Names
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
TypeWhen you are instructed to type information, type
Enter
User input appears in a different typeface and in
uppercase.
These elements appear in initial capital letters.
These elements appear in uppercase.
the information without pressing Enter.
When you are instructed to enter information, type
the information and then press Enter.
x Compaq Integrated Smart Array Controller User Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these symbols
indicates the presence of electrical shock hazards. Enclosed area
contains no operator serviceable parts.
WARNING: To reduce the risk of injury from electrical shock hazards,
do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a Network
Interface Connection.
WARNING: To reduce the risk of electrical shock, fire, or damage to
the equipment, do not plug telephone or telecommunications
connectors into this receptacle.
Rack Stability
About This Guide xi
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow
the surface to cool before touching.
Power supplies or systems marked with these symbols indicate
the equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electrical shock,
remove all power cords to completely disconnect power from
the system.
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
■ The leveling jacks are extended to the floor.
■ The full weight of the rack rests on the leveling jacks.
■ The stabilizing feet are attached to the rack if it is a single rack installation.
■ The racks are coupled together in multiple rack installations.
■ Only one component is extended at a time. A rack may become unstable if
more than one component is extended for any reason.
Server Warnings and Precautions
WARNING: Any product or assembly marked with these symbols
indicates that the component exceeds the recommended weight for
22.6 kg
50 lb
one individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manual material handling.
xii Compaq Integrated Smart Array Controller User Guide
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Technical Support
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ
1
. This service is available 24 hours a day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for worldwide Technical Support Centers are
listed on the Compaq website. Access the Compaq website by logging on to
the Internet:
http://www.compaq.com
Be sure to have the following information available before you call Compaq:
■ Technical support registration number (if applicable)
■ Product serial numbers
■ Product model names and numbers
■ Applicable error messages
■ Add-on boards or hardware
■ Third-party hardware or software
■ Operating system type and revision level
■ Detailed, specific questions
1
For continuous quality improvement, calls may be recorded or monitored.
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet:
http://www.compaq.com
Compaq Authorized Reseller
For the name of your nearest Compaq authorized reseller:
■ In the United States, call 1-800-345-1518.
■ In Canada, call 1-800-263-5868.
■ Elsewhere, see the Compaq website for locations and telephone
numbers.
About This Guide xiii
Chapter 1
Controller Features
The Compaq Integrated Smart Array Controller is a dual-channel, 32-bit PCI
controller supporting RAID technology. It also supports Wide Ultra2 SCSI
technology for faster data transfer rates and is backward compatible with
Wide-Ultra SCSI-3 devices. The Integrated Smart Array Controller supports
SCSI drives either through the external Wide-SCSI connector or the internal
68-pin Wide-SCSI connector, with a maximum of two supported channels.
Configuring the server to use two separate SCSI ports provides maximum
internal and external drive support without having to commit the resources of
an expansion slot.
Standard Features
Features of the Compaq Integrated Smart Array Controller include:
■ Support for RAID 0, RAID 1, RAID 0+1, and RAID 5
■ Support for Wide Ultra2 SCSI technology and an improved data transfer
rate maximum of 80 MB/s
■ Backward compatible with Wide-Ultra SCSI-3 hard drives
■ Support for offline drive and array movement
■ Dual Wide Ultra2 SCSI channels supporting up to 15 drives on each
channel
■ Performance monitoring with Compaq Insight Manager
■ Automatic and manual performance tuning
■ Pre-Failure Warranty and Pre-Failure Notification for Compaq drives
1-2 Compaq Integrated Smart Array Controller User Guide
Tagged command queuing
■
■ Multiple logical drives and drive arrays
■ 32-bit PCI Bus Master interface
■ 16-MB total memory; 8-MB read-ahead cache
■ Array transfer capability to the Compaq Smart Array 3200, 4200, or
5300 Controllers
■ Online capacity expansion
■ Logical drive extension
■ RAID level migration
■ Stripe-size migration
■ Easy-to-use Array Configuration Utility (ACU)
■ Option ROM Configuration for Arrays Utility
NOTE: If higher performance, higher availability, or higher capacity is required, arrays can
be moved from the Integrated Smart Array Controller to a higher performance array
controller without requiring a backup-and-restore procedure, but only if relative drive
order is maintained. If relative drive order is changed, or if no data backup exists, perform
a full backup before moving any array to another controller.
Controller Interface
The Integrated Smart Array Controller server interface is a Peripheral
Component Interface (PCI) bus. The PCI bus is a high-performance, 32-bit bus
with multiplexed address and data lines. It includes a parity signal and
provides a high-speed path (up to 132 MB/s) between the system board and
the array controller. The Integrated Smart Array Controller is a PCI Bus
Master device and conforms to PCI Local Bus Specification, Revision 2.2.
Figure 1-1. Integrated Smart Array Controller
Drive Array Technology
Drive array technology distributes data across a series of hard drives to unite
physical drives into one or more logical drives. Distributing data allows
concurrent access to data from multiple drives in the array, yielding faster
input/output rates than nonarrayed drives. Each logical drive in the array may
be set to a different fault-tolerant configuration and the Integrated Smart Array
Controller manages the drive array independent of the host processor.
Controller Features 1-3
The Compaq Array Configuration Utility found on the SmartStart and Support
Software CD guides you through configuring the hardware in the way that best
suits your needs.
Refer to the material in Appendix B for general information about drive
arrays. Chapter 4 contains information about configuring your Integrated
Smart Array Controller with Option ROM Configuration for Arrays utility,
and Chapter 6 contains information about configuring hard drives and drive
arrays with the Compaq Array Configuration Utility.
1-4 Compaq Integrated Smart Array Controller User Guide
Fault Tolerance
Fault tolerance relies on various methods for protecting data from loss in the
event of a hardware failure somewhere in the storage system. Each method has
its advantages, so choosing one requires careful planning for your particular
requirements.
Fault-tolerance methods supported by the Integrated Smart Array Controller
and the Compaq Array Configuration Utility include:
■ Distributed data guarding (RAID 5)
■ Drive mirroring (RAID 1)
■ Drive striping and mirroring (RAID 0+1)
■ No-fault tolerance (RAID 0)
■ Further data protection achieved by assigning an online spare to any
RAID 0+1, RAID 1, or RAID 5 configuration
See Appendix B for more information on fault-tolerance methods supported by
the Integrated Smart Array Controller. Chapter 6, “Compaq Array
Configuration Utility,” contains information on configuring your system for
each of the fault-tolerance methods.
Drive Movement
An array of drives can be moved from one system to another as long as the
relative order of the drives is maintained. However, when the relative order of
the drives is changed, or if a new array controller is installed or reconfigured,
all data stored on the drives are affected. For more information, refer to
Chapter 6 in this guide.
Read-Cache Memory
The Integrated Smart Array Controller has 16 MB of total memory, with 8 MB
dedicated for read-ahead cache.
Expanding and Extending Capacity
The Compaq Array Configuration Utility (ACU) makes changing your storage
configuration simple, even in fault-tolerant configurations, without requiring a
data backup-and-restore cycle. If you are using Microsoft Windows NT or
Novell NetWare operating systems with hot-plug drives, storage expansion or
extension can be performed online without shutting down the server or exiting
the operating system.
The Compaq ACU supports two important utilities:
■ Capacity expansion–Adding capacity and creating new drives
The Array Configuration Utility allows you to reconfigure a currently
configured logical drive for a new fault-tolerance (RAID) level or move an
existing logical drive’s stripe size to a new stripe size online without
disruption to system operations and without loss of data. For more information
about online RAID level and stripe size migration, refer to Chapter 6.
Controller Features 1-5
Wide Ultra2 SCSI Technology
The Integrated Smart Array Controller uses Wide Ultra2 SCSI technology for
improved performance. Wide Ultra2 SCSI technology uses Low Voltage
Differential (LVD) signaling to allow maximum burst rates on the Ultra2 SCSI
bus of up to 80 MB/s. LVD signaling doubles the maximum burst rates
available in Wide-Ultra SCSI-3 devices.
NOTE: The maximum burst rate of up to 80 MB/s provided by Wide Ultra2 SCSI (LVD)
signaling is achieved only when the array contains Wide Ultra2 SCSI (LVD) devices
exclusively.
Wide Ultra2 SCSI Compatibility
The Integrated Smart Array Controller is compatible with your existing SCSI
devices. Wide Ultra2 SCSI works with devices that respond at transfer rates of
up to 80 MB/s. Connected peripherals are limited to response times no faster
than the transfer rate of the slowest device in the array.
1-6 Compaq Integrated Smart Array Controller User Guide
Wide-Ultra SCSI-3 Compatibility
In addition to using Wide Ultra2 SCSI technology, the Integrated Smart Array
Controller complies with ANSI SCSI-3 standards and can support 16-bit
Wide-Ultra SCSI-3 devices.
Configuration Utilities
Compaq offers a choice of tools for drive array configuration including:
■ OptionROM Configuration for Arrays−a basic utility run during the
POST process that allows you to configure the first array and logical
drive where you will install an operating system.
■ Array Configuration Utility−a full-featured utility, run from the
SmartStart and Support Software CD, that allows you to configure
arrays and logical drives to suit your system needs.
■ Online versions of the Array Configuration Utility−advanced utilities
(one each for Novell NetWare and Microsoft NT) that allow you to
configure arrays and logical drives while your server is up and running.
The following general procedure explains the order and usage of utilities:
1. Backup your existing data, if any.
2. Install the Integrated Smart Array Controller.
3. Run the Option ROM Configuration for Arrays utility to configure the
first array and logical drive on your server.
4. Restore data that were backed up in Step 1, if any.
5. Install your operating system.
NOTE: For detailed instructions on installing operating systems, refer to the instructions
in Chapter 5.
6. Run Array Configuration Utility tools to configure and manage server
storage with the Integrated Smart Array Controller.
Option ROM Configuration for Arrays Features
Use the Option ROM Configuration for Arrays utility to create your first
logical drive before installing your operating system.
CAUTION: Back up all data stored on existing drives before installing the
Integrated Smart Array Controller. All data stored on nonarray drives will be
destroyed when the new array controller is installed.
The Option ROM Configuration for Arrays utility supports the following
items:
■ Functionality for configuring one logical drive that is used as the boot
device, viewing the current logical drive configuration, and deleting the
current logical drive configuration
Chapter 4 provides detailed instructions for using the Option ROM
Configuration for Arrays utility features.
Controller Features 1-7
Array Configuration Utility Features
The Compaq Array Configuration Utility (ACU) is an easy-to-use, graphical
configuration utility designed to help you set up and change drive array
configurations.
You can run this utility by booting your server from the SmartStart and
Support Software CD. Online versions of ACU for Microsoft NT and Novell
NetWare do not require you to reboot the server.
Compaq ACU has the following features:
■ Provides graphical views of Compaq drive array configurations
■ Helps optimize array configurations with configuration wizards*
■ Provides express or custom initial configurations*
1-8 Compaq Integrated Smart Array Controller User Guide
Supports separate fault-tolerance configurations on an individual logical
■
drive basis
■ Supports easy capacity expansion and logical drive extension
■ Supports RAID and stripe-size migration
NOTE: Items with asterisks (*) are not supported in the NetWare online version of ACU.
Chapter 6 provides detailed instructions for using ACU features.
Installing the Integrated Smart Array
Controller
If you purchased the Integrated Smart Array Controller as an option for your
server, you must install the controller before performing any configuration
operations.
For additional information about installing hardware options in your server,
refer to the user documents provided on the Documentation CD provided with
your server.
CAUTION: Back up all data stored on existing drives before installing the
controller. All data stored on nonarray drives will be destroyed when the new
controller is installed.
IMPORTANT: Before installing the Integrated Smart Array Controller, update the firmware
with the latest version, available from the Compaq website
http://www.compaq.com
Use the following procedure to install the controller on the system board:
1. Backupalldatastoredonexistingdrives.
Controller Features 1-9
2. Put the server in Standby mode by turning off power from the power
switch.
3. Disconnect the power cord and all external devices.
4. Open the system access panel as indicated in your server’s setup and
installation guide.
5. Locate the Integrated Smart Array Controller slot on the system board.
Consult your server documentation or hood label for controller location.
1-10 Compaq Integrated Smart Array Controller User Guide
6. Insert the tab end of the controller into the slot at an angleas shown
below.
NOTE: The controller is keyed to fit the controller slot with the notch toward the bracket
wall. If the controller does not snap into place, check the direction of the notch.
7. Press down evenly on both sides of the controlleruntil it clicks into
place.
1
2
Figure 1-2. Inserting the controller into the system board
NOTE: Your system board may look different.
8. Close the server and reconnect the power cord.
9. Power on the server; let the system detect and configure the controller.
CAUTION: You are required to restore all data stored on the server after
installing the optional Integrated Smart Array Controller. Any information that
was not backed up before installation is permanently deleted when the system
is powered on.
10. Restore any data that was backed up before controller installation.
NOTE: After the controller is installed in your server, continue to update your firmware as
needed and configure the controller to manage hard drives and drive arrays.
This chapter provides instructions for cabling an external storage system to
your server with the Integrated Smart Array Controller. The cabling guidelines
provided below use Compaq storage systems. For additional cabling and setup
information, refer to the documentation provided with your external storage
system.
External SCSI Connectors
Use the external SCSI cables provided with the system to ensure a proper
connection from the Integrated Smart Array Controller to an external storage
system. Compaq Storage Systems configured with external SCSI connectors
may include:
■ ProLiant Storage System Model U1 (single bus)
Chapter 2
External Cabling
■ ProLiant Storage System Model U2 (dual bus)
■ ProLiant Storage System Model UE (high-capacity single bus)
■ StorageWorks Enclosure Model 4214R and 4214T (Ultra2 high density
and capacity)
2-2 Compaq Integrated Smart Array Controller User Guide
External Cables
Cables provided with these Compaq storage systems are equipped with
external 68-pin Wide SCSI connectors requiring a 6-foot or 12-foot
VHDCI-to-Wide SCSI cable, depending on the configuration for your system.
In Compaq systems:
■ Rack models of the U1, U2, and UE and the Models 4214R and 4214T
use a 12-foot VHDCI-to-Wide SCSI cable.
■ Tower models of the U1, U2, and UE use the 6-foot VHDCI-to-Wide
SCSI cable.
■ An optional 39-foot VHDCI-to-Wide SCSI cable is available for use
with Enclosure Models 4214R and 4214T.
Cabling External Storage Systems
Preparing the Server
Prevent data loss by backing up all data stored on your server’s hard drives.
Press the power switch on the front panel of the server to place it in
Off/Standby mode. If the server remains unopened, it is not necessary to
disconnect power and peripheral cables when you install an external SCSI
connection.
Consult the user documentation provided with your storage system for exact
cabling instructions and warnings.
IMPORTANT: Before connecting an external SCSI device to the external SCSI connector
on the rear panel of the server, disconnect all devices from the internal SCSI port of the
same channel, including the terminated SCSI cable. See your server documentation for
specific cabling guidelines.
Connecting SCSI Cables
Optional mass storage SCSI devices such as Compaq ProLiant Storage
Systems can be connected to the server with the external SCSI connector on
the back of the unit. To connect your server to an external storage device, refer
to the installation documentation provided with the external storage device and
your server.
External Cabling 2-3
Use the following general procedure to connect your server to a mass storage
SCSI device:
1. Place the server in Standby mode and disconnect the AC cords.
2. Remove the access panel.
3. Disconnect all devices, including the terminated SCSI cables (if any)
from the internal SCSI port that is located on the same SCSI channel as
the external SCSI port. (To remove the cable, see your server
installation documentation on SCSI channel configuration procedures.)
4. Replace the access panel.
5. Use the cable provided with your storage system to attach the external
SCSI connector (on the rear panel of the server) to the external SCSI
connector (on the rear panel of the storage system).
The illustration below shows a typical configuration for a tower-to-tower
external SCSI connection to a storage system.
Figure 2-1. Connecting a tower model server to a tower model storage device
CAUTION: Failure to connect external drives to the correct port or controller will
result in loss of data.
The external SCSI connector on the rear panel of the server is dedicated for
use with external SCSI devices only, and the internal SCSI port of the same
channel is dedicated for use with internal SCSI devices only. The SCSI port of
the same channel cannot be used for both internal and external devices at the
same time.
2-4 Compaq Integrated Smart Array Controller User Guide
StorageWorks Enclosure Model 4214
External storage systems available from Compaq authorized resellers include
the StorageWorks Enclosure Model 4214. The external cabling configuration
for the Model 4214 is shown in the illustration below.
Figure 2-2. Connecting the external SCSI connector to a StorageWorks
Enclosure Model 4214
Configuring the Controller
After external connections to the storage system are secure, power up the
server. The system detects the installed external storage system and prompts
you to configure the Integrated Smart Array Controller for additional physical
drives. Refer to Chapter 4, “Option ROM Configuration for Arrays Utility,”
for detailed instructions on configuring the Integrated Smart Array Controller.
Chapter 3
Updating Firmware
The ROMs on all Compaq servers and most Compaq options can be updated
easily by flashing the ROM. To flash a ROM, Compaq ROMPaq replaces the
existing contents of the ROM with an updated version stored in a disk file.
This method is a convenient way to distribute new firmware and to keep
Compaq products up-to-date with the latest capabilities.
There are two ROMPaq utilities:
■ System ROMPaq
Update the system ROM in all Compaq servers supporting Flash ROM.
Use System ROMPaq when you install a new Integrated Smart Array
Controller in a Compaq server to be sure that the server utilizes the full
range of capabilities available from the Integrated Smart Array
Controller.
■ Options ROMPaq
Update the onboard ROM on all Compaq options supporting Flash
ROM. Use Option ROMPaq when new versions of the Integrated Smart
Array Controller firmware or SCSI drive firmware become available to
take advantage of expanded capabilities.
IMPORTANT: Before you install the new Integrated Smart Array Controller in your server,
update the system firmware by running the System ROMPaq utility. This process ensures
that you have the latest ROM on your system.
Use the instructions in the following section to create diskettes with the latest
version of System ROMPaq from the Compaq SmartStart and Support
Software CD.
3-2 Compaq Integrated Smart Array Controller User Guide
ROMPaq Diskettes
The latest version of ROMPaq is stored on the SmartStart and Support
Software CD and should be used to create the diskettes for ROMPaq utilities
to support the Integrated Smart Array Controller.
The latest ROMPaqs may also be downloaded from the Compaq website:
http://www.compaq.com
At the website, locate your software in the Support area.
Materials Needed
Use the following items to create ROMPaq utility diskettes:
■ Compaq SmartStart and Support Software CD
■ 3 to 5 blank diskettes for System ROMPaq or 10 to 15 blank diskettes
for Options ROMPaq
■ Access to a server or workstation with a bootable CD-ROM drive or any
system running in a Microsoft Windows-based environment that has an
installed CD-ROM drive. This may be the system in which you are
installing the Integrated Smart Array Controller.
Creating Diskettes
UsethefollowingproceduretocreateROMPaqdiskettes:
1. Open SmartStart either of the following ways:
G
Boot the server from the Compaq SmartStart and Support Software
CD. In Windows, the Diskette Builder utility loads automatically.
G
Run Diskette Builder from any Windows-based PC.
NOTE: It is not necessary to perform a SmartStart installation. Select Diskette Builder and
disregard any screen prompts to perform a full installation.
2. From the Compaq Diskette Builder screen, select Create Software
Diskettes from CD Only.
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