HP COMPAQ IJ750 User Manual

User’s Guide

First Edition (April 1999) The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL

ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.

Compaq and Presario are registered in the U.S. Patent and Trademark office. Microsoft, MS-DOS, and Windows are registered trademarks of the Microsoft Corporation. © Copyright 1999 Compaq Computer Corporation.

is a registered trademark of the Hewlett-Packard Company. PCL 3 is Hewlett-Packard Company's

PCL designation of a set of printer commands (language) and functions included in its printer products. This printer is intended by Compaq Corporation to be compatible with the PCL 3 language. This means the printer recognizes PCL 3 commands used in various application programs, and that the printer emulates the functions corresponding to the commands.

The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.

Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Compaq Computer Corporation, Houston, TX 77070.

Understanding your printer . . . . . . . . 1

Using the parts of the printer. . . . . . . . . . . . . . . . . . . . . . . . . 2

Using the buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Understanding the lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Using the printer software . . . . . . . . . 7

Using the Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using the Control Program . . . . . . . . . . . . . . . . . . . . . . . . . 11

Printing on paper and other media . 13

Printing on plain paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Printing on specialty media. . . . . . . . . . . . . . . . . . . . . . . . . 15

Printing transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Printing envelopes or card stock . . . . . . . . . . . . . . . . . . . . 17

Printing on customized paper sizes. . . . . . . . . . . . . . . . . . . 18

Printing greeting cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Printing iron-on transfers . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Printing banners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Printing photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Printing specialty media from the manual feeder . . . . . . . . 28

Contents

iii

Caring for your print cartridges . . . . .29

Installing or replacing print cartridges . . . . . . . . . . . . . . . . 30

Improving print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Appendix . . . . . . . . . . . . . . . . . . . . . . . . .41

Installing the printer software . . . . . . . . . . . . . . . . . . . . . . . . . 41

Printing from Windows 3.1 or 3.11 . . . . . . . . . . . . . . . . . . . . 41

Printing from Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . 42

Printing from DOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Limited Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Federal Communications Commission (FCC) Compliance

Information Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Power supply replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Contents

Chapter 1

Understanding

your printer

Your printer is a general purpose color inkjet printer that provides high quality text and graphics.

For information about: See page:

Using the parts of the printer 2 Using the buttons 4 Understanding the lights 5

Glossary

Inkjet

A non-impact printing technology that creates characters and graphics with programmed patterns of ink.

Understanding your printer

Quick Fix

Printer has missing or damaged parts

Contact your point of purchase.

Using the parts of the printer

This illustration shows the front of the printer and its parts.

Use the: When you want to: A

Paper guide Make sure paper feeds correctly into the

printer.

Paper support Keep paper and specialty media straight in

Automatic feeder Automatically load paper and specialty

the automatic feeder.

media. The automatic feeder holds up to:

• 100 sheets of paper

• 10 transparencies

• 25 sheets of photo paper or glossy film

• 25 iron-on transfers

• 25 sheets of labels

• 10 envelopes, greeting cards, postcards,

or index cards

Chapter 1

Use the: When you want to: D

Manual feeder Manually load paper and specialty media

one sheet at a time. You can also use the manual feeder when:

• You have one type of media already

loaded in the automatic feeder , and you want to print one sheet of a different size or type.

For example, you may hav e plain paper loaded in the automatic feeder, but you need to print an envelope or transparency.

• Paper feeds incorrectly from the

automatic feeder.

Buttons and lights • Check the printer status.

• Turn the printer on or off.

• Eject paper from the printer.

For more information, see “Using the buttons” on page 5 and “Understanding the lights” on page 6.

Front cover • Install or change print cartridges.

• Clear paper jams.

Paper exit tray Stack paper after printing.

Quick Fix

Communications problems

If you are not using the correct parallel cable or the cable is not securely connected, you may experience problems communicating with your printer.

If you get a “Parallel cable interface problems” error, or if your printer stops and starts during a print job, you can access help information from an application by clicking:

File.

Print, Print Setup, or Printer Setup.

3The Properties, Options,

or Setup button.

4The Help button. 5

Help Topics.

Troubleshooting.

Bidirectional communications problems.

Glossary

Interface

Understanding your printer

A device such as a parallel cable that allows communication between the printer and the computer.

The following illustration shows the back parts of the printer

Quick Fix

The Power light is on and the Paper Feed light is blinking

The printer may be out of paper or have a paper jam. Check your screen for any error messages.

If the printer is out of paper:

Load paper.

Press the Paper Feed but-

ton.

If the printer has a paper jam:

Press the Power button to

turn the printer off. Pull firmly on the paper to

remove it. If you cannot reach the paper because it is too far inside the printer, raise the front cover and pull the paper out from the front of the printer.

Close the front cover.

Press the Power button to

turn the printer back on. Resend your document.

If the problem persists, you may be using the wrong cable or one that is damaged. For help, see “Bidirectional Communications problems” in the Printer Properties help. To access this from an application, click:

File.

Print (or Printer) Setup.

The Properties, Options,

or Setup button. The Help button.

Help Topics.

Troubleshooting.

Bidirectional communica-

tions problems.

Use the: When you want to: H

Banner paper holder Print on banner or continuous form paper.

Parallel cable (not supplied)

Connect the printer to the computer for bidirectional communication. (For bidirectional communication, you must use an IEEE 1284 compliant cable.)

Power supply Supply power to the printer.

Using the buttons

Your printer has a Power button and a Paper Feed button.

Use the: When you want to:

Turn the printer on or

Power button

• Eject paper from the printer.

• Advance a sheet of paper into the automatic sheet

feeder when the printer has run out of paper during a print job.

Paper Feed button

off

Chapter 1

Understanding the lights

Your printer has a Power light and a Paper Feed light.

If your printer lights look like this:

Both lights are

Power light is Paper Feed light is

Both lights are

Power light is Paper Feed light is

Power light is Paper Feed light

Off

blinking

blinks twice

Then the printer:

Off

Is On and ready to print.

printing

May be out of paper or have a paper jam. For help, see the “Quick Fix” topics on this page.

Has an error. For help, see the “Quick Fix” topics on this page.

Quick Fix

The Power light is blinking and the Paper Feed light blinks twice

The print cartridge carrier has stalled or you have a paper jam. Check your screen for any error messages.

If the print cartridge carrier has stalled:

Turn the printer off.

After waiting a few sec-

onds, turn the printer back on.

If the printer has a paper jam:

Press the Power button to

turn the printer off. Pull firmly on the paper to

remove it. If the paper is too far inside the printer, raise the front cover and pull the paper out from the front of the printer.

Close the front cover.

Press the Power button to

turn the printer back on. Resend your document.

Quick Fix

Both lights are on, but the printer is not printing

If your paper is loaded, your cable connections may not be secure.

Unplug the power supply

from the electrical outlet. Make sure all cable con-

nections are secure. Reconnect the power sup-

ply.

Understanding your printer

Chapter 1

Using the printer

software

Chapter 2

This chapter describes how to use your printer software in Windows 95 and 98. For help using your printer software in Windows 3.1, 3.11 or NT 4.0, see the appendix, starting on page 41.

When you installed your printer, several software applications were installed on your computer. These applications allow you to perform printing tasks with the best printing results.

For information about using this application:

Printer Properties Windows 95, 98 8 Control Program Windows 95, 98 11

On this operating system:

See page:

Glossary

Software application

Any program loaded on your computer used to perform a specific task, such as a word processor, spreadsheet, or database.

Using the printer software

Tip

To open the Printer

Glossary

Properties from a Windows application, click:

File.

Print, Print Setup, or

Printer Setup. The Properties, Options,

or Setup button.

Page orientation

Indicates the direction of print placement, and is identified as:

- The longer side of

Portrait

the paper is vertical.

Landscape

side of the paper is horizontal.

- The longer

Using the Printer Properties

The Printer Properties includes several tabs. You can use the Paper and Document/Quality tabs to change your printer settings. For information on opening the Printer Properties, see the “Tip” in the margin.

The Paper tab

Choose your paper size.

Choose automatic or manual feeder.

Choose the number of copies.

You may also collate or reverse page order.

Move the slide bar to the left or right to view more paper sizes.

Choose a page orientation.

To learn more about printer setting options, click here.

Reverse page order

Since printed pages emerge from the printer face up, this option allows you to print a document so that the first page is on top.

Collate

Select this option when you are printing multiple copies of a document and want all the pages of one document to print before the next copy begins printing.

Chapter 2

The Document/Quality tab

Change the color mode here.

Use this section to tell the printer what type of paper you’re using.

Adjust your print quality and print speed here.

You can also reset your software to factory defaults.

Click here if you need any additional help.

Opening Printer Properties from an application

You can open the Printer Properties from almost any application. This allows you to change printer settings ONLY for the document you will be printing. To open the Printer Properties:

Note

Overrides

Some software applications may override the Paper Source, Paper Size, and Orientation settings in your printer software.

Glossary

Printer driver

A program that converts the data in a software application to a format used by the printer.

Quick Fix

Printer software settings not in effect

If the printer settings you chose in the printer software are not in effect, check the settings in the software application you are using.

Open the application's File menu.

Select Print, Print Setup or Printer Setup. Your application may have a slightly different menu than the one shown below.

Click

Setup

Using the printer software

Note

Windows 3.1 and 3.11

For information on opening the Printer Properties or using the Spool Manager from Windows 3.1 or 3.11, see the appendix.

In the Print Setup dialog box, click the Properties, Options, or Setup button (depending on the application). Your application may have a slightly different dialog box than the one shown below.

Properties

Change settings as needed.

Click the button.

Opening Printer Properties from Windows

Opening the Printer Properties from the Windows 95 or 98 desktop allows you to make changes to your printer settings that will apply to ALL documents you print.

From the Start menu, select Settings, then select Printers.

Select

Printers

From the Printers folder, right-click the printer icon for your printer.

Right-click the printer icon.

Chapter 2

Select

Properties

from the sidebar menu.

Select Properties from the sidebar menu.

Using the Control Program

The Control Program includes five tabs: Status, Options, Cartridges, DOS Printing, and About. Each tab contains settings relating to the operation of your printer and its software.

Control when and how the Control Program appears.

Change or care for print cartridges.

Cancel a print job.

Opening the Control Program

Change settings for DOS printing.

View information about the software.

View print cartridge ink levels.

Monitor document print status.

Print a test page.

Note

Windows 3.1 and 3.11

In Windows 3.1 or 3.11, the Control Program has a sixth tab for Windows printing. You can use this tab to open Printer Properties or Spool Manager.

Glossary

Run minimized

An option that allows the Control Program to run in the background rather than appearing on your screen each time you send a job to print.

To set the Control Program to run minimized:

Open the Control Pro-

gram. (See instructions for opening the Control Program on this page.)

Click the Options tab.

Select Run Minimized.

From the Start menu, click Programs.

Click Compaq IJ750 Series.

Click Compaq IJ750 Control Program on LPTx.

Using the printer software

Note

Windows 3.1 and 3.11

See the appendix for information about opening the Control Program in Windows 3.1 or 3.11.

Chapter 2

Printing on paper

and other media

Chapter 3

Printing on plain paper

Printing with your Compaq IJ750 Color Inkjet Printer is as simple as:

One - Loading your print media Two - Selecting printer settings Three - Sending your document to print

Step One - Loading your print media

You can load up to 100 sheets of print media (depending on thickness and media type) into the printer. To load regular paper:

Place the paper against the right side of the automatic feeder, with the print side facing you.

Quick Fix

Automatic feeder loads multiple sheets at one time

•Make sure the paper is

aligned against the right side of the automatic feeder.

•Make sure the media guide

is against the left edge of the paper.

Quick Fix

Paper fails to feed

Align the paper against the

right side of the automatic feeder.

Make sure no more than

100 sheets of plain paper are loaded in the automatic feeder.

Slide the paper guide

against the left edge of the paper.

Raise the front cover.

Remove any obstructions

from inside the printer. Close the front cover.

Press the Paper Feed

button.

Printing on paper and other media

Glossary

Print media

General term for anything you can print with your Compaq IJ750 Color Inkjet Printer. This includes paper, envelopes, iron-on transfers, glossy or photo paper, cardstock, and transparencies.

Quick Fix

Paper jams

Tip

Press the Power button to

turn the printer off. Pull firmly on the paper to

remove it. If you cannot reach the paper because it is too far inside the printer, raise the front cover and pull the paper out from the front of the printer.

Close the front cover.

Press the Power button to

turn the printer on. Resend your document.

Squeeze the release tab and the paper guide together and slide the paper guide to the edge of the paper.

Release tab

Paper guide

Printer settings

When you change the printer settings from your applications, the settings only apply to that document. To make your changes apply to all documents, see “Opening Printer Properties from Windows” on page 10.

Step Two - Selecting printer settings

If you are using plain, letter-sized paper, and you want normal print quality and speed, no adjustment to printer settings is necessary. The printer software is already set for this type of document.

To change paper size or to print on specialty media (such as photo paper, transparencies, or iron-on transfers) adjust the printer settings for maximum performance.

To check your printer settings each time you print:

Open your application's File menu.

Choose Print, Print Setup or Printer Setup.

In the Printer Setup dialog box, click the Properties, Options, or Setup button (depending on the application).

Change setting(s) as needed.

Chapter 3

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