Compaq Deskpro EX
Maintenance & Service Guide
Compaq Deskpro EX Series
of Personal Computers
Microtower Models
©2000 Compaq Computer Corporation. COMPAQ and the Compaq
logo Registered U.S. Patent and Trademark Office.
Microsoft, MS-DOS, Windows and other names of Microsoft
products referenced herein are trademarks or registered
trademarks of Microsoft Corporation.
Intel and Pentium are registered trademarks of Intel Corporation.
MMX and Celeron are trademarks of Intel Corporation.
Product names mentioned herein may be trademarks and/or
registered trademarks of their respective companies.
First Edition. September 2000.
Part Number: 216616-001
Spare Part Number: 216921-001
Documentation (not shown)
Maintenance & Service Guide 216921-001
Service Reference Guide 152611-001
Compaq Quick Troubleshooting Guide 153837-001
Keyboards (not shown)
Keyboard 216919-xx1
United States -00x
French Canadian -12x
Japanese (Kanji) -29x
Latin American Spanish -16x
Spanish (LA MERCO) -C9x
PRC Chinese -AAx
Taiwanese -ABx
HK Chinese -ACx
14
13
16
15
17
3
5
2
6
4
7
1
System Unit
1 Left access panel with 2 screws Not spared
2 Chassis assembly (reference only) Not spared
3 Right access panel with 2 screws Not spared
4 Front bezel Not spared
5 Power supply 216912-001
Mass Storage Devices
6 10-GB hard drive with 4 screws 203139-001
7 48X CD-ROM drive with 4 screws 187263-001
8 Diskette drive with 4 screws 222604-001
Cables
9 CD-ROM drive cable/Hard drive cable 216914-001
10 Diskette drive cable 216916-001
11 Power button and LED cable 216917-001
12 CD audio cable Not spared
Standard and Optional Boards
13 System board 216906-001
* Processor, Intel Celeron, 566/66 with heatsink 203967-001
14
Processor, Intel Pentium III, 667/133 with heatsink
15 Memory module, 64MB/133MHz 170080-001
192007-001
10
8
119
12
Miscellaneous Parts
16 RTC Battery 153099-001
* Mouse 216920-001
17 Bezel blanks (2) 216913-001
* Not shown
Miscellaneous Screw Kit (not shown)
Screw Kit, including: 216918-001
4 US screws for drive retention
4 Metric screws for drive retention
2 access panel screws
System Memory Map
Address Range Memory Address Size Description
1024K–524288K 100000–1FFFFFFF 511MB Extended memory
960K–1024K F0000-FFFFF 64KB Runtime BIOS
896K–960K E0000-EFFFF 64KB Reserved
800K–896K C8000-DFFFF 96KB Available high DOS memory (open to PCI bus)
640K-800K A0000-C7FFF 160KB Video memory and BIOS
639K-640K 9FC00-9FBFF 1KB Extended BIOS data (movable by memory
512K-639K 80000-9FBFF 127KB Extended conventional memory
0K-512K 00000-7FFFF 512KB Conventional memory
manager software)
DMA
Hardware
DMA Data Width System Function
0 8- or 16-bits Audio
1 8- or 16-bits Audio/Parallel port
2 8- or 16-bits Diskette drive
3 8- or 16-bits Parallel port (for ECP or EPP)/audio
4 DMA controller
5 16-bits Open
6 16-bits Open
7 16-bits Open
Connectors and Jumpers
BAT1 External battery
DIMM1-2 Memory slots
J9 CD audio
J10 Aux-in connector
J11 Telephony connector
J12 Audio/Modem Riser (AMR) slot
J13-15 PCI Expansion Slots
J17 CPU fan connector
J18 Wake on Lan (WOL)
J19 Processor socket
J23 ATX power connector
J26 Floppy drive connector
J30 Secondary IDE connector
J32 Front panel/Misc header
J34 Primary IDE connector
JP1 Front panel USB (pins 2&3
JP2 Back panel USB (pins 2&3
JP3* FWH lock (boot block)
JP4* CPU safe speed
JP5 Clear password/CMOS jumper
* JP3 and JP4 settings should never be altered.
jumpered = default shipping
configuration)
jumpered = default shipping
configuration)
Clearing CMOS and Passwords
Passwords may need to be changed, or the computer’s configuration (CMOS) may occasionally be
corrupted. Both can be cleared using jumper JP5.
1. Turn off the computer and any external devices, then disconnect the power cord from the
power outlet.
2. Remove the access panel on the left side of the computer.
3. Locate the header labeled JP5. Place a jumper across pins 1 & 2 on JP5.
4. Connect the power cord to the power outlet.
5. Turn on the computer.
6. The password reset screen automatically displays. Choose either :
F1 to reset CMOS
F4 to reset passwords
The computer executes the choice and automatically shuts down.
7. Disconnect the power cord from the power outlet.
8. Remove the jumper from JP5 pins 1 & 2 and place it on pins 2 & 3 (safe position).
9. Replace the access panel.
10. Reconnect the power cord to the power outlet and turn the computer on.
If F1 was selected in step 6, the CMOS defaults are reset when the computer starts.
If F4 was selected, all passwords are cleared when the computer starts.
NOTE: Clearing CMOS clears the Power-On Password. It does NOT clear the Supervisor Password.
Setting the Supervisor and Power-On Passwords
A. Setting the Supervisor Password provides access protection for the Computer Setup utility.
1. Turn on the computer, then hold down the DEL key until the Computer Setup utility begins.
2. Select “Change Supervisor Password” and follow screen instructions.
3. The password will be enabled after saving settings and exiting the utility.
B. Setting a Power-On Password.
NOTE: A Supervisor Password must have previously been set. That same password will be used for
the Power-On Password.
1. Turn on the computer, then hold down the DEL key until the Computer Setup utility begins.
2. Select Advanced CMOS Setup➔Password Check.
3. Select “Always” from the Available Options list.
4. The password will be enabled after saving settings and exiting the utility.
NOTE: Clearing passwords clears both the Supervisor and Power-On Passwords, but does not clear
the “Always” option. To reset only the Supervisor Password, change “Always” to “Setup” on
the Available Options list.
NOTE: Clearing CMOS clears the Power-On Password. It does NOT clear the Supervisor Password.
System Interrupts (IRQ)
IRQ System Resource
NM1 I/O channel check
0 Reserved, interval timer
1 Reserved, keyboard buffer full
2 Reserved, cascade interrupt from
slave PIC
3 COM2*
(user available if COM2 is not present)
4 COM1*
5 LPT2 (Plug and Play option)/audio/user
available
6 Diskette drive controller
7 LPT1*
* Default, but can be changed to another IRQ.
IRQ System Resource
8 Real-time clock
9 User available
10 User available
11 User available
12 Onboard mouse port
(if present, else user available)
13 Reserved, math coprocessor
14 Primary IDE
(if present, else user available)
15 Secondary IDE
(if present, else user available)
I/O Map
Address (hex) Size Description
0000-000F 16 bytes DMA controller
0020-0021 2 bytes Programmable Interrupt Control (PIC)
0040-0043 4 bytes System timer
0060 1 byte Keyboard controller byte-reset IRQ
0061 1 byte System speaker
0064 1 byte Keyboard controller, CMD/STAT byte
0071-0071 2 bytes System CMOS/Real Time Clock
0072-0073 2 bytes System CMOS
0080-008F 16 bytes DMA controller
0092 1 byte Fast A20 and PIC
00A0-00A1 2 bytes PIC
00B2-00B3 2 bytes APM control
00C0-00D0 32 bytes DMA
00F0 1 byte Numeric data processor
0170-0177 8 bytes Secondary IDE channel
01F0-01F7 8 bytes Primary IDE channel
One of these ranges: Can very from Audio/game port
0200-0207 1 byte to 8 bytes
0208-020F
0210-0217
0218-021F
One of these ranges: Audio (SoundBlaster Pro+ compatible)
0220-022F 16 bytes
0240-024F 16 bytes
0228-022F* 8 bytes LPT3
0278-027F* 8 bytes LPT2
02E8-02EF* 8 bytes COM4/video (8514A)
02F8-02FF* 8 bytes COM2
One of these ranges: 8 bytes MPU-401(MIDI)
0320-0327
0330-0337
0340-0347
0350-0357
0376 1 byte Secondary IDE Channel command port
0377, bit 6:0 7 bits Secondary IDE Channel status port
0378-037F 8 bytes LPT1
0388-038B 6 bytes AdLib+(FM synthesizer)
03B0-03BB 12 bytes
03C0-03DF 32 bytes Intel 82810e Graphics/Memory Controller Hub (GMCHE)
03E8-03EF 8 bytes COM3
03F0-03F5 6 bytes Diskette channel 1
03F6 1 byte Primary IDE channel command port
03F8-03FF 8 bytes COM1
04D0-04D1 2 bytes Edge/level triggered PIC
One of these ranges: 8 bytes Windows Sound System
0530-0537
0E80-0E87
0F40-0F47
LPTn+400h 8 bytes ECP port, LPTn base address+400h
0CF8-0CFB** 4 bytes PCI configuration address register
0CF9*** 1 byte Turbo and reset control register
0CFC-0CFF 4 bytes PCI configuration data register
FFA0-FFA7 8 bytes Primary bus master IDE registers
FFA8-FFAF 8 bytes Secondary bus master IDE registers
Size and address Description
96 contiguous bytes starting on a 128-byte divisible boundary ICH (ACPI+TCO)
64 contiguous bytes starting on a 64-byte divisible boundary Motherboard resource
64 contiguous bytes starting on a 64-byte divisible boundary Onboard audio controller
32 contiguous bytes starting on a 32-byte divisible boundary ICH (USB)
16 contiguous bytes starting on a 16-byte divisible boundary ICH (SMB)
4096 contiguous bytes starting on a 4096-byte divisible boundary
32 contiguous bytes starting on a 32-byte divisible boundary Intel 82559 LAN controller
* Default, but can be changed to another address range.
** Dword access only
*** Byte access only
NOTE: Some additional I/O addresses are not available due to ICH addresses aliassing.
Intel 82810e-DC100 Graphics/Memory Controller Hub
Intel 82810AA PCI bridge
(GMCHE)