HP COMPAQ DC7600 User Manual

Getting Started

HP Compaq dc7600 Ultra-Slim Desktop
Business PCs

Document Part Number: 383401-001

May 2005

Use this guide after you have completed the steps detailed in the
Quick Setup guide (available in print and Adobe Acrobat PDF on
the Documentation and Diagnostics CD). It will help you set up
factory-provided software. It also includes basic troubleshooting
information, should you have problems during the initial startup
process.

© Copyright 2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.

Microsoft and Windows are trademarks of Microsoft Corporation in the
U.S. and other countries.

The only warranties for HP products and services are set forth in the
express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty.
HP shall not be liable for technical or editorial errors or omissions
contained herein.

This document contains proprietary information that is protected by
copyright. No part of this document may be photocopied, reproduced, or
translated to another language without the prior written consent of
Hewlett-Packard Company.

WARNING: Text set off in this manner indicates that failure to

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follow directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow

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directions could result in damage to equipment or loss of information.

Getting Started

HP Compaq dc7600 Ultra-Slim Desktop Business PCs

Ultra-Slim Desktop Model

First Edition (May 2005)
Document Part Number: 383401-001

Contents

Installing & Customizing the Software . . . . . . . . . . . . . . . . .1

Installing the Operating System . . . . . . . . . . . . . . . . . . .1
Microsoft Security Updates. . . . . . . . . . . . . . . . . . . . . . .2

Installing Microsoft Critical Updates that are
Loaded on the System . . . . . . . . . . . . . . . . . . . . . . . .2
Downloading Updates from the Microsoft

Windows Update Web Site. . . . . . . . . . . . . . . . . . . .3
Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Installing or Upgrading Device Drivers . . . . . . . . . . . . .4
Customizing the Monitor Display . . . . . . . . . . . . . . . . . .5

Protecting the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Transferring Files and Settings . . . . . . . . . . . . . . . . . . . . . . .5
Restoring the Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Turning Off the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Working with the MultiBay . . . . . . . . . . . . . . . . . . . . . . . . . .7

“Hot-Plugging” or “Hot-Swapping” MultiBay Drives . .8
Engaging and Releasing the MultiBay Security Catch . .8
Removing a Drive from the MultiBay. . . . . . . . . . . . . .13
Inserting a Drive into the MultiBay. . . . . . . . . . . . . . . .14
Partitioning and Formatting a MultiBay Hard Drive. . .16

Finding More Information . . . . . . . . . . . . . . . . . . . . . . . . . .17

Using the Documentation and Diagnostics CD. . . . . . .18

Before You Call for Technical Support . . . . . . . . . . . . . . . .19
Helpful Hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Solving General Problems. . . . . . . . . . . . . . . . . . . . . . .24
Solving Hardware Installation Problems. . . . . . . . . . . .31
Interpreting Diagnostic Lights and Audible Codes. . . .34

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Getting Started

Installing & Customizing the Software

CAUTION: Do not add optional hardware or third-party devices to

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the computer until the operating system is successfully installed.
Doing so may cause errors and prevent the operating system from
installing properly.

Be sure there is a 4-inch (10.2-cm) clearance at the back of the

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unit and above the monitor to permit the required airflow.

Installing the Operating System

The first time you turn on the computer, the operating system is
installed automatically. This process takes about 5 to 10 minutes,
depending on which operating system is being installed.
Carefully read and follow the instructions on the screen to
complete the installation.

CAUTION: Once the automatic installation has begun, DO NOT

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TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE.
Turning off the computer during the installation process may damage
the software that runs the computer or prevent its proper installation.

If the computer shipped with more than one operating system

✎

language on the hard drive, the installation process could take up
to 60 minutes.

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Getting Started

If your computer was not shipped with a Microsoft operating
system, some portions of this documentation do not apply. For
complete operating system installation and configuration
instructions, refer to the operating system documentation.
Additional information is available in online help after you install
the operating system.

Microsoft Security Updates

This system has been delivered to you from the HP factory with
Microsoft Critical updates loaded on your system and ready for
installation that were available at the time of development. HP
and Microsoft strongly recommend that you install the Microsoft
Security Updates loaded on your system, and then connect to the
Microsoft Windows update Web site to acquire any additional
critical Microsoft Security updates recommended for your
operating system.

Installing Microsoft Critical Updates that are
Loaded on the System

Please install the critical updates that were loaded on the system
before connecting to the Internet.

1. Click Start > All Programs > Software Setup. The

Welcome screen appears.

2. On the Welcome screen, click Next.

a. If Microsoft Windows XP Service Pack Hotfixes

appears as a Software Setup application choice, ensure
that it is checked.

b. If Microsoft Windows XP Service Pack Hotfixes does

not appear as a Software Setup application choice, then
the updates were preinstalled at the factory. Click Cancel
and proceed to step 5.

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3. Click Next to proceed with the installation.

A status bar indicating the progress of the installation is
displayed.

4. From the Setup Complete window, click Finish to reboot the

computer.

5. Proceed with the steps in the Downloading Updates from
the Microsoft Windows Update Web site section to ensure
you have all of the latest updates for your system.

Downloading Updates from the Microsoft
Windows Update Web Site

1. To set up your Internet connection, click Start > Internet
Explorer and follow the instructions on the screen.

2. Once an Internet connection has been established, click the
Start button.

3. Select the All Programs menu.

Click on the Windows Update link at the top of the menu.

Getting Started

You will be directed to the Microsoft Windows Update
Web site.

You may see one or more pop-up windows that will ask you
to install a program from

4. Click Ye s to install the programs from

www.microsoft.com.

www.microsoft.com.

5. Click the Scan for Updates link when it appears.

After scanning, click the Critical Updates and Service

Packs link when it appears under the heading Pick updates
to install.

A list of updates will appear with all updates selected by
default.

It is recommended that you install all of the updates listed in
this section.

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Getting Started

6. Click on the Review and Install Updates link.

7. Click the Install Now button. This will start downloading the
critical updates and automatically install them.

8. After the updates have been installed, Windows XP will
prompt you to reboot the machine. Be sure to save any files
or documents that you may have open before rebooting. Then
select Ye s to reboot the machine.

Accessibility

HP is committed to designing products, services, and programs
with improved usability and accessibility for all customers. HP
products with Microsoft Windows XP preinstalled, or that are XP
Ready, are designed for accessibility. These products are tested
with industry-leading Assistive Technology products to ensure
equal access—anytime, anywhere . . . to anyone.

Installing or Upgrading Device Drivers

When installing optional hardware devices after the operating
system installation is complete, you must also install the drivers
for each of the devices.

If prompted for the I386 directory, replace the path specification

C:\i386, or use the Browse button in the dialog box to

with
locate the i386 folder. This action points the operating system to
the appropriate drivers.

Obtain the latest support software, including support software for
the operating system from

www.hp.com/support. Select your

country and language, select Download drivers and software,
enter the model number of the computer, and press

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Enter.

You can also obtain the latest support software on CDs. The
following Web site provides information on how to purchase a
support software CD subscription:

http://h18000.www1.hp.com/support/files/desktops/us/purcha
se.html

If the computer has a writable optical drive, install the

✎

appropriate application to be able to write to the drive (see the
CDs that came with the system).

Customizing the Monitor Display

If you wish, you can select or change the monitor model, refresh
rates, screen resolution, color settings, font sizes, and power
management settings. To do so, right-click on the Windows
Desktop, then click Properties to change display settings. For
more information, refer to the online documentation provided
with the graphics controller utility or the documentation that
came with your monitor.

Getting Started

Protecting the Software

To protect the software from loss or damage, keep a backup copy
of all system software, applications, and related files stored on the
hard drive. Refer to the operating system or backup utility
documentation for instructions on making backup copies of your
data files.

Transferring Files and Settings

Use the Microsoft Windows XP Files and Settings Transfer
Wizard to move files and settings from the old computer to the
new one. Click Start > All Programs > Accessories > System
Too ls > Files and Settings Transfer Wizard.

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Getting Started

Restoring the Software

Restore the original operating system and factory-installed
software by using the Restore Plus! CD and any other CDs that
came with the computer. Carefully read and follow the
instructions provided for the restore solution that came with the
computer.

For questions about or problems with this CD, please contact
customer support.

Turning Off the Computer

To properly turn off the computer, first shut down the operating
system software. In Microsoft Windows XP Professional, click

Start > Shut Down. In Microsoft Windows XP Home, click
Start > Turn Off Computer. The computer automatically shuts

down.

Depending on the operating system, pressing the power button
causes the computer to enter a low-power or “standby” state
instead of automatically turning the power off. This allows you to
conserve energy without closing software applications; later, you
can start using the computer immediately without having to
restart the operating system and without losing any data.

CAUTION: Manually forcing the computer off bypasses the

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standby state and can cause loss of unsaved data.

To force the computer off manually, press and hold the power
button for four seconds.

To reconfigure the power button to work in On/Off mode, run
Computer Setup. Refer to the Computer Setup (F10) Utility
Guide on the Documentation and Diagnostics CD for more
information about using the Computer Setup utility.

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Working with the MultiBay

The MultiBay is a special drive bay that supports a variety of
optional 12.7-mm removable drives, including:

■ MultiBay 1.44-MB Diskette Drive*

■ MultiBay CD-ROM Drive*

■ MultiBay CD-RW Drive

■ MultiBay DVD-ROM Drive

■ MultiBay CD-RW/DVD-ROM Combo Drive

■ MultiBay SMART Hard Drive

* Can be hot-plugged or hot-swapped

CAUTION: To prevent loss of work and damage to the computer or a

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drive:

■ When the computer is plugged into an AC power source,

voltage is always applied to the system board. You must
disconnect the power cord from the power source before
opening the computer to prevent system board damage.

■ Before handling a drive, ensure that you are discharged of static

electricity. While handling a drive, avoid touching the connector.

■ Before traveling with, shipping, storing, or removing a drive

other than a hard drive, make sure that no media, such as a
diskette, CD-ROM, or DVD-ROM, is in the drive and that the
media tray is closed.

■ Handle a drive carefully: do not use excessive force when

inserting it, do not drop it, and do not press on the top cover.

■ Avoid exposing a hard drive to liquids, temperature extremes, or

products that have magnetic fields such as monitors or speakers.

■ If a drive must be mailed, place the drive in a bubble-pack mailer

or other suitable protective packaging and label the package
“Fragile: Handle with Care.”

Getting Started

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Getting Started

“Hot-Plugging” or “Hot-Swapping” MultiBay Drives

CAUTION: To prevent damage to the computer, the drive, and any

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data stored on the drive: If you are inserting or removing a hard
drive, shut down the computer. Never remove a hard drive while the
computer is on or on standby. To ensure that the computer is not on
standby, turn the computer on, then shut it down.

If the computer is running a preinstalled operating system
supplied by HP, you can insert or remove a diskette drive or an
optical drive while the computer is on, off, or on standby.

CAUTION: After inserting an optical drive while the computer is

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turned on, restart the computer to ensure the optical drive functions
correctly if it uses recording, backup, or video playback software
applications.

Engaging and Releasing the MultiBay Security Catch

When engaged, the MultiBay security catch disables the
MultiBay eject lever, so that a drive installed in the MultiBay
cannot be removed.

WARNING: To reduce the risk of personal injury from electrical

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shock and/or hot surfaces, be sure to disconnect the power cord
from the wall outlet, and allow the internal system components to
cool before touching.

WARNING: To reduce the risk of electrical shock, fire, or damage

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to the equipment, do not plug telecommunications or telephone
connectors into the network interface controller (NIC) receptacles.

8 www.hp.com Getting Started

CAUTION: Static electricity can damage the electronic components

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of the computer or optional equipment. Before beginning these
procedures, ensure that you are discharged of static electricity by
briefly touching a grounded metal object.

To secure a drive in the MultiBay:

1. If the Smart Cover Sensor is enabled, restart the computer
and enter Computer Setup to disable it.

2. Turn off the computer properly through the operating system,
then turn off any external devices.

3. Disconnect the power cord from the power outlet and the
computer, and disconnect any external devices.

4. Position the computer on its side with the rubber pads on the
bottom. (If the computer is being used in the tower
configuration, remove the computer from the stand.)

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Getting Started

5. Loosen the thumbscrew on the rear of the computer 1, slide
the access panel toward the rear of the computer 2, then lift it
off.

Removing the Access Panel

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