Microsoft, Windows, and Windows Vista are
either trademarks or registered trademarks
of Microsoft Corporation in the United States
and/or other countries.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
This document contains proprietary
information that is protected by copyright. No
part of this document may be photocopied,
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language without the prior written consent of
Hewlett-Packard Company.
Hardware Reference Guide
HP Compaq Business PC
dc5800 Small Form Factor Model
First Edition (January 2008)
Document Part Number: 460186-001
About This Book
This guide provides basic information for upgrading this computer model.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage
to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
ENWWiii
iv About This BookENWW
Table of contents
1 Product Features
Standard Configuration Features ......................................................................................................... 1
Front Panel Components ..................................................................................................................... 2
Media Card Reader Components ......................................................................................................... 3
Index ................................................................................................................................................................... 63
viENWW
1Product Features
Standard Configuration Features
The HP Compaq Small Form Factor features may vary depending on the model. For a complete listing
of the hardware and software installed in the computer, run the diagnostic utility (included on some
computer models only). Instructions for using the utility are provided in the Troubleshooting Guide.
NOTE: The Small Form Factor computer can also be used in a tower orientation. For more information,
Using the Small Form Factor Computer in a Tower Orientation on page 15 in this guide.
see
Figure 1-1 Small Form Factor Configuration
ENWWStandard Configuration Features1
Front Panel Components
Drive configuration may vary by model.
Figure 1-2 Front Panel Components
Table 1-1 Front Panel Components
15.25-inch Optical Drive
2Optical Drive Activity Light73.5-inch Media Card Reader (optional)
3Optical Drive Eject Button8Microphone Connector
1
6Power On Light
2
4Hard Drive Activity Light9USB (Universal Serial Bus) Ports
5Dual-State Power Button10Headphone Connector
NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with the
computer and it is displaying a diagnostic code. Refer to the Troubleshooting Guide to interpret the code.
1
Some models are configured with a bezel blank covering this bay.
2
Some models are configured with a diskette drive in the external 3.5-inch drive bay. Other models have a bezel blank covering
this bay.
2Chapter 1 Product FeaturesENWW
Media Card Reader Components
The media card reader is an optional device available on some models only. Refer to the following
illustration and table to identify the media card reader components.
4Power Cord Connector9Line-Out Connector for powered audio
5Line-In Audio Connector (blue)
NOTE: Arrangement and number of connectors may vary by model.
The Line-in audio connector can be retasked as a microphone connector in the audio driver's control panel.
The monitor connector on the system board is inactive when a PCI Express x16 graphics card is installed in the
computer.
If a PCI or PCI Express x1 graphics card is installed, the connectors on the card and the system board may be used
at the same time. Some settings may need to be changed in Computer Setup to use both connectors. For information
about setting the boot VGA controller, refer to the Computer Setup (F10) Utility Guide.
devices (green)
4Chapter 1 Product FeaturesENWW
Keyboard
Figure 1-5 Keyboard Components
Table 1-4 Keyboard Components
1Function KeysPerform special functions depending on the software application being used.
2Editing KeysIncludes the following: Insert, Home, Page Up, Delete, End, and Page Down.
3Status LightsIndicate the status of the computer and keyboard settings (Num Lock, Caps Lock,
4Numeric KeysWork like a calculator keypad.
5Arrow KeysUsed to navigate through a document or Web site. These keys allow you to move
6Ctrl KeysUsed in combination with another key; their effect depends on the application
7Application Key
8Windows Logo Keys
9Alt KeysUsed in combination with another key; their effect depends on the application
1
Keys available in select geographic regions.
1
and Scroll Lock).
left, right, up, and down, using the keyboard instead of the mouse.
software you are using.
Used (like the right mouse button) to open pop-up menus in a Microsoft Office
application. May perform other functions in other software applications.
1
Used to open the Start menu in Microsoft Windows. Used in combination with other
keys to perform other functions.
software you are using.
ENWWKeyboard5
Using the Windows Logo Key
Use the Windows Logo key in combination with other keys to perform certain functions available in the
Windows operating system. Refer to
Table 1-5 Windows Logo Key Functions
The following Windows Logo Key functions are available in Microsoft Windows XP and Microsoft Windows Vista.
Keyboard on page 5 to identify the Windows Logo key.
Windows Logo Key
Windows Logo Key + dDisplays the Desktop
Windows Logo Key + mMinimizes all open applications
Shift + Windows Logo Key + mUndoes Minimize All
Windows Logo Key + eLaunches My Computer
Windows Logo Key + fLaunches Find Document
Windows Logo Key + Ctrl + fLaunches Find Computer
Windows Logo Key + F1Launches Windows Help
Windows Logo Key + lLocks the computer if you are connected to a network domain, or
Windows Logo Key + rLaunches the Run dialog box
Windows Logo Key + uLaunches the Utility Manager
Windows Logo Key + TabCycles through the Taskbar buttons (Windows XP)
In addition to the Windows Logo Key functions described above, the following functions are also available in Microsoft
Windows Vista.
Displays or hides the Start menu
allows you to switch users if you are not connected to a network
domain
Cycles through programs on the Taskbar using the Windows Flip
3-D (Windows Vista)
Ctrl + Windows Logo Key + Tab
Windows Logo Key + SpacebarBring all gadgets to the front and select Windows Sidebar
Windows Logo Key + gCycle through Sidebar gadgets
Windows Logo Key + uLaunches Ease of Access Center
Windows Logo Key + xLaunches Windows Mobility Center
Windows Logo Key + any number keyLaunches the Quick Launch shortcut that is in the position that
Use the arrow keys to cycle through programs on the Taskbar by
using Windows Flip 3-D
corresponds to the number (for example, Windows Logo Key + 1
launches the first shortcut in the Quick Launch menu)
6Chapter 1 Product FeaturesENWW
Serial Number Location
Each computer has a unique serial number and product ID number in the location shown below. Keep
these numbers available for use when contacting customer service for assistance.
Figure 1-6 Serial Number and Product ID Location
ENWWSerial Number Location7
8Chapter 1 Product FeaturesENWW
2Hardware Upgrades
Serviceability Features
The computer includes features that make it easy to upgrade and service. No tools are needed for most
of the installation procedures described in this chapter.
Warnings and Cautions
Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and
warnings in this guide.
WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or fire:
Disconnect the power cord from the wall outlet and allow the internal system components to cool before
touching.
Do not plug telecommunications or telephone connectors into the network interface controller (NIC)
receptacles.
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation,
setup, posture, and health and work habits for computer users, and provides important electrical and
mechanical safety information. This guide is located on the Web at
CAUTION: Static electricity can damage the electrical components of the computer or optional
equipment. Before beginning these procedures, ensure that you are discharged of static electricity by
briefly touching a grounded metal object. See Appendix D,
more information.
When the computer is plugged into an AC power source, voltage is always applied to the system board.
You must disconnect the power cord from the power source before opening the computer to prevent
damage to internal components.
Electrostatic Discharge on page 59 for
http://www.hp.com/ergo.
ENWWServiceability Features9
Removing the Computer Access Panel
1.Remove/disengage any security devices that prohibit opening the computer.
2.Remove all removable media, such as diskettes or compact discs, from the computer.
3.Turn off the computer properly through the operating system, then turn off any external devices.
4.Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to
avoid damage to the internal components of the computer.
5.If the computer is on a stand, remove the computer from the stand.
6.Press the buttons on the left and right sides of the computer (1) then slide the access panel back
until it stops and lift it up and off the chassis (2).
Figure 2-1 Removing the Access Panel
10Chapter 2 Hardware UpgradesENWW
Replacing the Computer Access Panel
Align the tabs on the panel with the slots on the chassis (1) then slide the access panel all the way onto
the chassis until it locks into place (2).
Figure 2-2 Replacing the Access Panel
ENWWReplacing the Computer Access Panel11
Removing the Front Bezel
1.Remove/disengage any security devices that prohibit opening the computer.
2.Remove all removable media, such as diskettes or compact discs, from the computer.
3.Turn off the computer properly through the operating system, then turn off any external devices.
4.Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to
avoid damage to the internal components of the computer.
5.Remove the access panel.
6.Lift up the green latch behind the upper right side of the bezel and push down on the latch behind
the lower right side of the bezel (1), then pull the right side of the bezel off the chassis (2), followed
by the left side.
Figure 2-3 Removing the Front Bezel
12Chapter 2 Hardware UpgradesENWW
Removing Bezel Blanks
On some models, there are bezel blanks covering the 3.5-inch and 5.25-inch external drive bays that
need to be removed before installing a drive. To remove a bezel blank:
1.Remove the front bezel.
2.To remove the 3.5-inch bezel blank, push the two retaining tabs that hold the bezel blank in place
towards the outer right edge of the bezel (1) and slide the bezel blank to the right to remove it (2).
Figure 2-4 Removing a 3.5-inch Bezel Blank
3.To remove the 5.25-inch bezel blank, push the two retaining tabs that hold the bezel blank in place
towards the outer left edge of the bezel (1) and pull the bezel blank inwards to remove it (2).
Figure 2-5 Removing a 5.25-inch Bezel Blank
4.Replace the front bezel.
ENWWRemoving Bezel Blanks13
Replacing the Front Bezel
Insert the two hooks on the left side of the bezel into the rectangular holes on the chassis (1) then rotate
the right side of the bezel onto the chassis (2) and snap it into place.
Figure 2-6 Replacing the Front Bezel
14Chapter 2 Hardware UpgradesENWW
Using the Small Form Factor Computer in a Tower
Orientation
The Small Form Factor computer can be used in a tower orientation. The HP logo plate on the front
bezel is adjustable for either desktop or tower orientation.
1.Remove/disengage any security devices that prohibit opening the computer.
2.Remove all removable media, such as diskettes or compact discs, from the computer.
3.Turn off the computer properly through the operating system, then turn off any external devices.
4.Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to
avoid damage to the internal components of the computer.
5.Remove the access panel.
6.Remove the front bezel.
7.Squeeze together the two sides of the peg on the back side of the logo plate (1) and push the peg
inwards towards the front side of the bezel (2).
8.Rotate the plate 90 degrees (3) then pull back on the peg to lock the logo plate in place.
Figure 2-7 Rotating the HP Logo Plate
9.Replace the front bezel.
10. Replace the access panel.
ENWWUsing the Small Form Factor Computer in a Tower Orientation15
11. Orient the computer so that its right side is facing down.
Figure 2-8 Changing from Desktop to Tower Orientation
NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the optional
tower stand.
12. Reconnect the power cord and any external devices, then turn on the computer.
13. Lock any security devices that were disengaged when the access panel was removed.
NOTE: Ensure at least 10.2 centimeters (4 inches) of space on all sides of the computer remains clear
and free of obstructions.
16Chapter 2 Hardware UpgradesENWW
Installing Additional Memory
The computer comes with double data rate 2 synchronous dynamic random access memory (DDR2SDRAM) dual inline memory modules (DIMMs).
DIMMs
The memory sockets on the system board can be populated with up to four industry-standard DIMMs.
These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum
memory support, you can populate the system board with up to 8 GB of memory configured in a highperforming dual channel mode.
DDR2-SDRAM DIMMs
For proper system operation, the DDR2-SDRAM DIMMs must be:
industry-standard 240-pin
●
unbuffered PC2-5300 667 MHz-compliant or PC2-6400 800 MHz-compliant
●
1.8 volt DDR2-SDRAM DIMMs
●
The DDR2-SDRAM DIMMs must also:
support CAS latency 5 DDR2 667 Mhz (5-5-5 timing), CAS latency 5 DDR2 800 Mhz (5-5-5 timing),
●
and CAS latency 6 DDR2 800 Mhz (6-6-6 timing)
contain the mandatory JEDEC SPD information
●
In addition, the computer supports:
512Mbit and 1Gbit non-ECC memory technologies
●
single-sided and double-sided DIMMs
●
DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not
●
supported
NOTE: The system will not operate properly if you install unsupported DIMMs.
ENWWInstalling Additional Memory17
Populating DIMM Sockets
There are four DIMM sockets on the system board, with two sockets per channel. The sockets are
labeled XMM1, XMM2, XMM3, and XMM4. Sockets XMM1 and XMM2 operate in memory channel A.
Sockets XMM3 and XMM4 operate in memory channel B.
Figure 2-9 DIMM Socket Locations
Table 2-1 DIMM Socket Locations
ItemDescriptionSocket Color
1DIMM socket XMM1, Channel A
(populate first)
2DIMM socket XMM2, Channel AWhite
3DIMM socket XMM3, Channel B
(populate second)
4DIMM socket XMM4, Channel BWhite
NOTE: A DIMM must occupy the XMM1 socket.
Black
Black
The system will automatically operate in single channel mode, dual channel mode, or flex mode,
depending on how the DIMMs are installed.
The system will operate in single channel mode if the DIMM sockets are populated in one channel
●
only.
The system will operate in a higher-performing dual channel mode if the total memory capacity of
●
the DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B. The
technology and device width can vary between the channels. For example, if Channel A is
populated with two 512MB DIMMs and Channel B is populated with one 1GB DIMM, the system
will operate in dual channel mode.
The system will operate in flex mode if the total memory capacity of the DIMMs in Channel A is not
●
equal to the total memory capacity of the DIMMs in Channel B. In flex mode, the channel populated
with the least amount of memory describes the total amount of memory assigned to dual channel
18Chapter 2 Hardware UpgradesENWW
and the remainder is assigned to single channel. For optimal speed, the channels should be
balanced so that the largest amount of memory is spread between the two channels. If one channel
will have more memory than the other, the larger amount should be assigned to Channel A. For
example, if you are populating the sockets with one 1GB DIMM, and three 512MB DIMMs, Channel
A should be populated with the 1GB DIMM and one 512MB DIMM, and Channel B should be
populated with the two 512MB DIMMs. With this configuration, 2GB will run as dual channel and
512MB will run as single channel.
In any mode, the maximum operational speed is determined by the slowest DIMM in the system.
●
Installing DIMMs
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power to
drain before adding or removing memory modules. Regardless of the power-on state, voltage is always
supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding
or removing memory modules while voltage is present may cause irreparable damage to the memory
modules or system board. If you see an LED light on the system board, voltage is still present.
The memory module sockets have gold-plated metal contacts. When upgrading the memory, it is
important to use memory modules with gold-plated metal contacts to prevent corrosion and/or oxidation
resulting from having incompatible metals in contact with each other.
Static electricity can damage the electronic components of the computer or optional cards. Before
beginning these procedures, ensure that you are discharged of static electricity by briefly touching a
grounded metal object. For more information, refer to Appendix D,
on page 59.
Electrostatic Discharge
When handling a memory module, be careful not to touch any of the contacts. Doing so may damage
the module.
1.Remove/disengage any security devices that prohibit opening the computer.
2.Remove all removable media, such as diskettes or compact discs, from the computer.
3.Turn off the computer properly through the operating system, then turn off any external devices.
4.Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the
power to drain before adding or removing memory modules. Regardless of the power-on state,
voltage is always supplied to the memory modules as long as the computer is plugged into an
active AC outlet. Adding or removing memory modules while voltage is present may cause
irreparable damage to the memory modules or system board. If you see an LED light on the system
board, voltage is still present.
5.If the computer is on a stand, remove the computer from the stand.
6.Remove the access panel.
7.Rotate up the external drive bay housing and the power supply to access the memory module
sockets on the system board.
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system
components to cool before touching.
ENWWInstalling Additional Memory19
8.Open both latches of the memory module socket (1), and insert the memory module into the socket
(2).
Figure 2-10 Installing a DIMM
NOTE: A memory module can be installed in only one way. Match the notch on the module with
the tab on the memory socket.
A DIMM must occupy the black XMM1 socket.
For maximum performance, populate the sockets so that the memory capacity is spread as equally
as possible between Channel A and Channel B. Refer to
Populating DIMM Sockets on page 18
for more information.
9.Push the module down into the socket, ensuring that the module is fully inserted and properly
seated. Make sure the latches are in the closed position (3).
10. Repeat steps 8 and 9 to install any additional modules.
11. Replace the access panel.
12. If the computer was on a stand, replace the stand.
13. Reconnect the power cord and turn on the computer.
14. Lock any security devices that were disengaged when the access panel was removed.
The computer should automatically recognize the additional memory the next time you turn on the
computer.
20Chapter 2 Hardware UpgradesENWW
Removing or Installing an Expansion Card
The computer has one standard low-profile PCI expansion slot that can accommodate an expansion
card up to 17.46 cm (6.875 inches) in length. The computer also has two PCI Express x1 expansion
slots and one PCI Express x16 expansion slot.
NOTE: The PCI and PCI Express slots support only low profile cards.
Figure 2-11 Expansion Slot Locations
Table 2-2 Expansion Slot Locations
ItemDescription
1PCI Express x16 expansion slot
2PCI expansion slot
3PCI Express x1 expansion slot
4PCI Express x1 expansion slot
NOTE: You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16
expansion slot.
To install an expansion card:
1.Remove/disengage any security devices that prohibit opening the computer.
2.Remove all removable media, such as diskettes or compact discs, from the computer.
3.Turn off the computer properly through the operating system, then turn off any external devices.
4.Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to
avoid damage to the internal components of the computer.
ENWWRemoving or Installing an Expansion Card21
5.If the computer is on a stand, remove the computer from the stand.
6.Remove the access panel.
7.Locate the correct vacant expansion socket on the system board and the corresponding expansion
slot on the back of the computer chassis.
8.Release the slot cover retention latch that secures the PCI slot covers by lifting the green tab on
the latch and rotating the latch to the open position.
Figure 2-12 Opening the Expansion Slot Retainer
9.Before installing an expansion card, remove the expansion slot cover or the existing expansion
card.
22Chapter 2 Hardware UpgradesENWW
NOTE: Before removing an installed expansion card, disconnect any cables that may be attached
to the expansion card.
a.If you are installing an expansion card in a vacant socket, remove the appropriate expansion
slot cover on the back of the chassis. Pull the slot cover straight up then away from the inside
of the chassis.
Figure 2-13 Removing an Expansion Slot Cover
b.If you are removing a standard PCI card, hold the card at each end, and carefully rock it back
and forth until the connectors pull free from the socket. Pull the expansion card straight up
from the socket (1) then away from the inside of the chassis (2) to release it from the chassis
frame. Be sure not to scrape the card against the other components.
Figure 2-14 Removing a Standard PCI Expansion Card
ENWWRemoving or Installing an Expansion Card23
c.If you are removing a PCI Express x16 card, pull the retention arm on the back of the expansion
socket away from the card and carefully rock the card back and forth until the connectors pull
free from the socket. Pull the expansion card straight up from the socket then away from the
inside of the chassis to release it from the chassis frame. Be sure not to scrape the card against
the other components.
Figure 2-15 Removing a PCI Express x16 Expansion Card
10. Store the removed card in anti-static packaging.
11. If you are not installing a new expansion card, install an expansion slot cover to close the open
slot.
CAUTION: After removing an expansion card, you must replace it with a new card or expansion
slot cover for proper cooling of internal components during operation.
24Chapter 2 Hardware UpgradesENWW
12. To install a new expansion card, hold the card just above the expansion socket on the system
board then move the card toward the rear of the chassis (1) so that the bracket on the card is
aligned with the open slot on the rear of the chassis. Press the card straight down into the expansion
socket on the system board (2).
Figure 2-16 Installing an Expansion Card
NOTE: When installing an expansion card, press firmly on the card so that the whole connector
seats properly in the expansion card slot.
13. Rotate the slot cover retention latch back in place to secure the expansion card.
Figure 2-17 Closing the Expansion Slot Retainer
14. Connect external cables to the installed card, if needed. Connect internal cables to the system
board, if needed.
15. Replace the access panel.
ENWWRemoving or Installing an Expansion Card25
16. If the computer was on a stand, replace the stand.
17. Reconnect the power cord and turn on the computer.
18. Lock any security devices that were disengaged when the access panel was removed.
19. Reconfigure the computer, if necessary. Refer to the Computer Setup (F10) Utility Guide for
instructions on using Computer Setup.
Drive Positions
Figure 2-18 Drive Positions
Table 2-3 Drive Positions
13.5-inch internal hard drive bay
23.5-inch external drive bay for optional drives (media card reader shown)
35.25-inch external drive bay for optional drives (optical drive shown)
NOTE: The 3.5-inch external drive bay can also be configured with a secondary
internal hard drive covered by a bezel blank.
To verify the type, size, and capacity of the storage devices installed in the computer, run Computer
Setup. Refer to the Computer Setup (F10) Utility Guide for more information.
26Chapter 2 Hardware UpgradesENWW
Installing and Removing Drives
When installing additional drives, follow these guidelines:
The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA
●
connector on the system board labeled SATA0.
Connect a SATA optical drive to the white SATA connector on the system board labeled SATA1.
●
Connect additional SATA hard drives to the next available (unpopulated) SATA connector on the
●
system board in the following order: SATA0, SATA1, SATA5, SATA4.
Always populate the dark blue SATA0 and white SATA1 connectors before the light blue SATA4
●
and orange SATA5 connectors.
Connect a diskette drive to the connector labeled FLOPPY.
●
Connect a media card reader to the USB connector labeled MEDIA.
●
The system does not support Parallel ATA (PATA) optical drives or PATA hard drives.
●
You must install guide screws to ensure the drive will line up correctly in the drive cage and lock
●
in place. HP has provided extra guide screws for the external drive bays (four 6-32 standard screws
and four M3 metric screws), installed in the front of the chassis, under the front bezel. The 6-32
standard screws are required for a secondary hard drive. All other drives (except the primary hard
drive) use M3 metric screws. The HP-supplied metric screws are black and the HP-supplied
standard screws are silver. If you are replacing the primary hard drive, you must remove the four
silver and blue 6-32 isolation mounting guide screws from the old hard drive and install them in the
new hard drive.
Figure 2-19 Secondary Hard Drive 6-32 Guide Screws Location
ENWWInstalling and Removing Drives27
Figure 2-20 Extra Optical Drive M3 Guide Screws Location
CAUTION: To prevent loss of work and damage to the computer or drive:
If you are inserting or removing a drive, shut down the operating system properly, turn off the computer,
and unplug the power cord. Do not remove a drive while the computer is on or in standby mode.
Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid
touching the connector. For more information about preventing electrostatic damage, refer to Appendix
Electrostatic Discharge on page 59.
D,
Handle a drive carefully; do not drop it.
Do not use excessive force when inserting a drive.
Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic fields
such as monitors or speakers.
If a drive must be mailed, place the drive in a bubble-pack mailer or other protective packaging and label
the package “Fragile: Handle With Care.”
28Chapter 2 Hardware UpgradesENWW
System Board Drive Connections
Refer to the following illustration and table to identify the system board drive connectors.
Figure 2-21 System Board Drive Connections
Table 2-4 System Board Drive Connections
No.System Board ConnectorSystem Board LabelColor
1SATA0SATA0dark blue
2SATA1SATA1white
3SATA4SATA4light blue
4SATA5SATA5orange
5Diskette DriveFLOPPYblack
6Media Card ReaderMEDIAblack
ENWWInstalling and Removing Drives29
Removing an Optical Drive
CAUTION: All removable media should be taken out of a drive before removing the drive from the
computer.
To remove an optical drive:
1.Remove/disengage any security devices that prohibit opening the computer.
2.Remove all removable media, such as diskettes or compact discs, from the computer.
3.Turn off the computer properly through the operating system, then turn off any external devices.
4.Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to
avoid damage to the internal components of the computer.
5.If the computer is on a stand, remove the computer from the stand.
6.Remove the access panel.
7.Rotate the drive cage to its upright position.
Figure 2-22 Rotating the Drive Cage Up
30Chapter 2 Hardware UpgradesENWW
8.Disconnect the power cable (1) and data cable (2) from the rear of the optical drive.
Figure 2-23 Disconnecting the Power and Data Cables
9.Rotate the drive cage back down to its normal position.
CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down.
Figure 2-24 Rotating the Drive Cage Down
ENWWInstalling and Removing Drives31
10. Press down on the green drive retainer button located on the left side of the drive to disengage the
drive from the drive cage (1). While pressing the drive retainer button, slide the drive back until it
stops, then lift it up and out of the drive cage (2).
Figure 2-25 Removing the Optical Drive
NOTE: To replace the optical drive, reverse the removal procedure. When replacing a drive, transfer
the four guide screws from the old drive to the new one.
Installing an Optical Drive into the 5.25-inch Drive Bay
To install an optional 5.25-inch optical drive:
1.Remove/disengage any security devices that prohibit opening the computer.
2.Remove all removable media, such as diskettes or compact discs, from the computer.
3.Turn off the computer properly through the operating system, then turn off any external devices.
4.Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to
avoid damage to the internal components of the computer.
5.If the computer is on a stand, remove the computer from the stand.
6.Remove the access panel.
7.If you are installing a drive in a bay covered by a bezel blank, remove the front bezel then remove
the bezel blank. See
Removing Bezel Blanks on page 13 for more information.
32Chapter 2 Hardware UpgradesENWW
8.Install two M3 metric guide screws in the lower holes on each side of the drive. HP has provided
four extra M3 metric guide screws on the front of the chassis, under the front bezel. The M3 metric
guide screws are black. Refer to
Installing and Removing Drives on page 27 for an illustration of
the extra M3 metric guide screws location.
CAUTION: Use only 5-mm long screws as guide screws. Longer screws can damage the internal
components of the drive.
NOTE: When replacing the drive, transfer the four M3 metric guide screws from the old drive to
the new one.
Figure 2-26 Installing Guide Screws in the Optical Drive
9.Position the guide screws on the drive into the J-slots in the drive bay. Then slide the drive toward
the front of the computer until it locks into place.
Figure 2-27 Installing the Optical Drive
ENWWInstalling and Removing Drives33
10. Rotate the drive cage to its upright position.
Figure 2-28 Rotating the Drive Cage Up
11. Connect the SATA data cable to the white system board connector labeled SATA1.
12. Route the data cable through the cable guides.
CAUTION: There are two cable guides that keep the data cable from being pinched by the drive
cage when raising or lowering it. One is located on the bottom side of the drive cage. The other is
located on the chassis frame under the drive cage. Ensure that the data cable is routed through
these guides before connecting it to the optical drive.
13. Connect the power cable (1) and data cable (2) to the rear of the optical drive.
Figure 2-29 Connecting the Power and Data Cables
34Chapter 2 Hardware UpgradesENWW
14. Rotate the drive cage back down to its normal position.
CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down.
Figure 2-30 Rotating the Drive Cage Down
15. Replace the access panel.
16. If the computer was on a stand, replace the stand.
17. Reconnect the power cord and turn on the computer.
18. Lock any security devices that were disengaged when the access panel was removed.
The system automatically recognizes the drive and reconfigures the computer.
Removing an External 3.5-inch Drive
CAUTION: All removable media should be taken out of a drive before removing the drive from the
computer.
NOTE: The 3.5-inch drive bay may contain a diskette drive or a media card reader.
The 3.5-inch drive is located underneath the optical drive. You must remove the optical drive before
removing the external 3.5-inch drive.
1.Follow the procedure in
access the 3.5-inch drive.
CAUTION: Ensure that the computer is turned off and that the power cord is disconnected from
the electrical outlet before proceeding.
Removing an Optical Drive on page 30 to remove the optical drive and
ENWWInstalling and Removing Drives35
2.Disconnect the drive cables, as indicated in the following illustrations:
a.If you are removing a diskette drive, disconnect the data cable (1) and power cable (2) from
the back of the drive.
Figure 2-31 Disconnecting the Diskette Drive Cables
b.If you are removing a media card reader, disconnect the USB cable from the system board.
Figure 2-32 Disconnecting the Media Card Reader Cable
36Chapter 2 Hardware UpgradesENWW
3.Press the green drive retainer latch (1) located on the right side of the drive to disengage the drive
from the drive cage. While pressing the drive retainer latch, slide the drive back until it stops, then
lift it up and out of the drive cage (2).
Figure 2-33 Removing a 3.5-inch Drive (Diskette Drive shown)
NOTE: To replace the 3.5-inch drive, reverse the removal procedure.
When replacing a 3.5-inch drive, transfer the four guide screws from the old drive to the new one.
Installing a Drive into the 3.5-inch External Drive Bay
Depending on the computer configuration, the 3.5-inch external drive bay on the front of the computer
may be configured with a media card reader or a diskette drive, or it may be an empty drive bay.
If the computer was not configured with a 3.5-inch drive, you can install a media card reader, diskette
drive, or hard drive into the drive bay.
The 3.5-inch bay is located underneath the optical drive. To install a drive into the 3.5-inch bay:
NOTE: Install guide screws to ensure the drive will line up correctly in the drive cage and lock in place.
HP has provided extra guide screws for the external drive bays (four 6-32 standard screws and four M3
metric screws), installed in the front of the chassis, under the front bezel. A secondary hard drive uses
6-32 standard screws. All other drives (except the primary hard drive) use M3 metric screws. The HPsupplied M3 metric screws are black and the HP-supplied 6-32 standard screws are silver. Refer to
Installing and Removing Drives on page 27 for illustrations of the guide screw locations.
1.Follow the procedure in Removing an Optical Drive on page 30 to remove the optical drive and
access the 3.5-inch drive bay.
CAUTION: Ensure that the computer is turned off and that the power cord is disconnected from
the electrical outlet before proceeding.
2.If you are installing a diskette drive or media card reader in a bay covered by a bezel blank, remove
the front bezel then remove the bezel blank. See
information.
Removing Bezel Blanks on page 13 for more
ENWWInstalling and Removing Drives37
3.Position the guide screws on the drive into the J-slots in the drive bay. Then slide the drive toward
the front of the computer until it locks into place.
Figure 2-34 Installing a Drive into the 3.5-inch Drive Bay (Diskette Drive shown)
4.Connect the appropriate drive cables:
a.If installing a diskette drive, connect the power and data cables to the rear of the drive and
connect the other end of the data cable to the connector on the system board labeled FLOPPY.
b.If installing a second hard drive, connect the power and data cables to the rear of the drive
and connect the other end of the data cable to the next available (unpopulated) SATA
connector on the system board in the following order: SATA0, SATA1, SATA5, SATA4.
c.If installing a media card reader, connect the USB cable from the media card reader to the
USB connector on the system board labeled MEDIA.
NOTE: Refer to System Board Drive Connections on page 29 for an illustration of the system
board drive connectors.
5.Replace the optical drive.
6.Replace the front bezel and access panel.
7.If the computer was on a stand, replace the stand.
8.Reconnect the power cord and turn on the computer.
9.Lock any security devices that were disengaged when the access panel was removed.
38Chapter 2 Hardware UpgradesENWW
Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive
NOTE: The system does not support Parallel ATA (PATA) hard drives.
Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you
can transfer the data to the new hard drive. Also, if you are replacing the primary hard drive, make sure
you have created a Recovery Disc Set to restore the operating system, software drivers, and any
software applications that were preinstalled on the computer. If you do not have this CD set, select
Start > HP Backup and Recovery and create it now.
The preinstalled 3.5-inch hard drive is located under the power supply. To remove and replace the hard
drive:
1.Remove/disengage any security devices that prohibit opening the computer.
2.Remove all removable media, such as diskettes or compact discs, from the computer.
3.Turn off the computer properly through the operating system, then turn off any external devices.
4.Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to
avoid damage to the internal components of the computer.
5.If the computer is on a stand, remove the computer from the stand.
6.Remove the access panel.
7.Rotate the drive cage for external drives to its upright position.
Figure 2-35 Rotating the Drive Cage Up
ENWWInstalling and Removing Drives39
8.Rotate the power supply to its upright position. The hard drive is located beneath the power supply.
Figure 2-36 Raising the Power Supply
9.Disconnect the power cable (1) and data cable (2) from the back of the hard drive.
Figure 2-37 Disconnecting the Hard Drive Power Cable and Data Cable
40Chapter 2 Hardware UpgradesENWW
10. Press down on the green release latch next to the hard drive (1). While holding the latch down,
slide the drive forward until it stops, then lift the drive up and out of the bay (2).
Figure 2-38 Removing the Hard Drive
11. To install a hard drive, you must transfer the silver and blue isolation mounting guide screws from
the old hard drive to the new hard drive.
Figure 2-39 Installing Hard Drive Guide Screws
ENWWInstalling and Removing Drives41
12. Align the guide screws with the slots on the chassis drive cage, press the hard drive down into the
bay, then slide it back until it stops and locks in place.
Figure 2-40 Installing the Hard Drive
13. Connect the power and data cables to the back of the hard drive.
NOTE: When replacing the primary hard drive, be sure to route the SATA and power cables
through the cable guide on the bottom of the chassis frame behind the hard drive.
If the system has only one SATA hard drive, the data cable must be connected to the dark blue
connector labeled SATA0 on the system board to avoid any hard drive performance problems. If
you are adding a second hard drive, connect the other end of the data cable to the next available
(unpopulated) SATA connector on the system board in the following order: SATA0, SATA1, SATA5,
SATA4.
14. Rotate the drive cage for external drives and the power supply down to their normal positions.
15. Replace the access panel.
16. If the computer was on a stand, replace the stand.
17. Reconnect the power cord and turn on the computer.
18. Lock any security devices that were disengaged when the access panel was removed.
NOTE: If you are replacing the primary hard drive, use the Recovery Disc Set to restore the operating
system, software drivers, and any software applications that were preinstalled on the computer.
42Chapter 2 Hardware UpgradesENWW
Removing and Replacing a Removable 3.5-inch SATA Hard Drive
Some models are equipped with a Removable SATA Hard Drive Enclosure in the 5.25-inch external
drive bay. The hard drive is housed in a carrier that can be quickly and easily removed from the drive
bay. To remove and replace a drive in the carrier:
NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so
that you can transfer the data to the new hard drive. Also, if you are replacing the primary hard drive,
make sure you have created a Recovery Disc Set to restore the operating system, software drivers, and
any software applications that were preinstalled on the computer. If you do not have this CD set, select
Start > HP Backup and Recovery and create it now.
1.Unlock the hard drive carrier with the key provided and slide the carrier out of the enclosure.
2.Remove the screw from the rear of the carrier (1) and slide the top cover off the carrier (2).
Figure 2-41 Removing the Carrier Cover
3.Remove the adhesive strip that secures the thermal sensor to the top of the hard drive (1) and
move the thermal sensor away from the carrier (2).
Figure 2-42 Removing the Thermal Sensor
ENWWInstalling and Removing Drives43
4.Remove the four screws from the bottom of the hard drive carrier.
Figure 2-43 Removing the Security Screws
5.Slide the hard drive back to disconnect it from the carrier then lift it up and out of the carrier.
Figure 2-44 Removing the Hard Drive
44Chapter 2 Hardware UpgradesENWW
6.Place the new hard drive in the carrier then slide the hard drive back so that it seats in the SATA
connector on the carrier's circuit board. Be sure the connector on the hard drive is pressed all the
way into the connector on the carrier's circuit board.
Figure 2-45 Replacing the Hard Drive
7.Replace the four screws in the bottom of the carrier to hold the drive securely in place.
Figure 2-46 Replacing the Security Screws
ENWWInstalling and Removing Drives45
8.Place the thermal sensor on top of the hard drive in a position that does not cover the label (1) and
attach the thermal sensor to the top of the hard drive with the adhesive strip (2).
Figure 2-47 Replacing the Thermal Sensor
9.Slide the cover on the carrier (1) and replace the screw on the rear of the carrier to secure the cover
in place (2).
Figure 2-48 Replacing the Carrier Cover
10. Slide the hard drive carrier into the enclosure on the computer and lock it with the key provided.
NOTE: The carrier must be locked for power to be supplied to the hard drive.
46Chapter 2 Hardware UpgradesENWW
ASpecifications
Table A-1 Specifications
Desktop Dimensions
Height
Width
Depth
Approximate Weight19 lb8.6 kg
Weight Supported (maximum distributed load in desktop
position)
Temperature Range
Operating
Nonoperating
NOTE: Operating temperature is derated 1.0° C per 300 m (1000 ft) to 3000 m (10,000 ft) above sea level; no direct
sustained sunlight. Maximum rate of change is 10° C/Hr. The upper limit may be limited by the type and number of
options installed.
Relative Humidity (noncondensing)
Operating
Nonoperating (38.7°C max wet bulb)
Maximum Altitude (unpressurized)
Operating
3.95 in
13.3 in
14.9 in
77 lb35 kg
50° to 95°F
-22° to 140°F
10-90%
5-95%
10,000 ft
10.0 cm
33.8 cm
37.8 cm
10° to 35°C
-30° to 60°C
10-90%
5-95%
3048 m
Nonoperating
Heat Dissipation
Maximum (standard PS)
Typical (idle; standard PS)
Maximum (80 Plus PS)
Typical (idle; 80 Plus PS)
Power Supply
Operating Voltage Range
Rated Voltage Range
Rated Line Frequency
30,000 ft
1260 BTU/hr
307 BTU/hr
1,024 BTU/hr
239 BTU/hr
115V
1
90-264 VAC
100-240 VAC
50-60 Hz
9144 m
318 kg-cal/hr
77 kg-cal/hr
258 kg-cal/hr
60 kg-cal/hr
230V
90-264 VAC
100-240 VAC
50-60 Hz
ENWW47
Table A-1 Specifications (continued)
Power Output240 W240 W
Rated Input Current (maximum)
1
Standard PS
80 Plus PS
1
This system utilizes an active power factor corrected power supply. This allows the system to pass the CE mark requirements
4A @ 100 VAC
3.5A @ 100VAC
2A @ 200 VAC
1.75A @ 200VAC
for use in the countries of the European Union. The active power factor corrected power supply also has the added benefit of
not requiring an input voltage range select switch.
48Appendix A SpecificationsENWW
BBattery Replacement
The battery that comes with the computer provides power to the real-time clock. When replacing the
battery, use a battery equivalent to the battery originally installed in the computer. The computer comes
with a 3-volt lithium coin cell battery.
WARNING! The computer contains an internal lithium manganese dioxide battery. There is a risk of
fire and burns if the battery is not handled properly. To reduce the risk of personal injury:
Do not attempt to recharge the battery.
Do not expose to temperatures higher than 60°C (140ºF).
Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Replace the battery only with the HP spare designated for this product.
CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings. When
the battery is removed or replaced, the CMOS settings will be cleared. Refer to the Computer Setup
(F10) Utility Guide for information on backing up the CMOS settings.
Static electricity can damage the electronic components of the computer or optional equipment. Before
beginning these procedures, ensure that you are discharged of static electricity by briefly touching a
grounded metal object.
NOTE: The lifetime of the lithium battery can be extended by plugging the computer into a live AC wall
socket. The lithium battery is only used when the computer is NOT connected to AC power.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and
rechargeable batteries. For more information about recycling programs, go to
recycle.
1.Remove/disengage any security devices that prohibit opening the computer.
2.Remove all removable media, such as diskettes or compact discs, from the computer.
3.Turn off the computer properly through the operating system, then turn off any external devices.
4.Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board as
long as the system is plugged into an active AC outlet. You must disconnect the power cord to
avoid damage to the internal components of the computer.
5.If the computer is on a stand, remove the computer from the stand.
6.Remove the access panel.
http://www.hp.com/
7.Locate the battery and battery holder on the system board.
ENWW49
NOTE: On some computer models, it may be necessary to remove an internal component to gain
access to the battery.
8.Depending on the type of battery holder on the system board, complete the following instructions
to replace the battery.
Type 1
a.Lift the battery out of its holder.
Figure B-1 Removing a Coin Cell Battery (Type 1)
b.Slide the replacement battery into position, positive side up. The battery holder automatically
secures the battery in the proper position.
Type 2
a.To release the battery from its holder, squeeze the metal clamp that extends above one edge
of the battery. When the battery pops up, lift it out (1).
b.To insert the new battery, slide one edge of the replacement battery under the holder’s lip with
the positive side up. Push the other edge down until the clamp snaps over the other edge of
the battery (2).
Figure B-2 Removing and Replacing a Coin Cell Battery (Type 2)
Type 3
a.Pull back on the clip (1) that is holding the battery in place, and remove the battery (2).
50Appendix B Battery ReplacementENWW
b.Insert the new battery and position the clip back into place.
Figure B-3 Removing a Coin Cell Battery (Type 3)
NOTE: After the battery has been replaced, use the following steps to complete this procedure.
9.Replace the access panel.
10. If the computer was on a stand, replace the stand.
11. Plug in the computer and turn on power to the computer.
12. Reset the date and time, your passwords, and any special system setups using Computer Setup.
Refer to the Computer Setup (F10) Utility Guide.
13. Lock any security devices that were disengaged when the access panel was removed.
ENWW51
52Appendix B Battery ReplacementENWW
CExternal Security Devices
NOTE: For information on data security features, refer to the Computer Setup (F10) Utility Guide, the
Desktop Management Guide, and the HP ProtectTools Security Manager Guide (some models) at
http://www.hp.com.
Installing a Security Lock
The security locks displayed below and on the following pages can be used to secure the computer.
Cable Lock
Figure C-1 Installing a Cable Lock
ENWWInstalling a Security Lock53
Padlock
Figure C-2 Installing a Padlock
54Appendix C External Security DevicesENWW
HP Business PC Security Lock
1.Fasten the security cable by looping it around a stationary object.
Figure C-3 Securing the Cable to a Fixed Object
2.Thread the keyboard and mouse cables through the lock.
Figure C-4 Threading the Keyboard and Mouse Cables
ENWWInstalling a Security Lock55
3.Screw the lock to the chassis using the screw provided.
Figure C-5 Attaching the Lock to the Chassis
4.Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the
lock. Use the key provided to disengage the lock.
Figure C-6 Engaging the Lock
56Appendix C External Security DevicesENWW
Front Bezel Security
The front bezel can be locked in place by installing a security screw provided by HP.
The security screw is located on the fan duct inside the chassis. To lock the front bezel, remove the
security screw from the fan duct (1) and install it through the chassis frame into the front bezel (2).
Figure C-7 Installing the Front Bezel Security Screw
ENWWInstalling a Security Lock57
58Appendix C External Security DevicesENWW
DElectrostatic Discharge
A discharge of static electricity from a finger or other conductor may damage system boards or other
static-sensitive devices. This type of damage may reduce the life expectancy of the device.
Preventing Electrostatic Damage
To prevent electrostatic damage, observe the following precautions:
Avoid hand contact by transporting and storing products in static-safe containers.
●
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
●
Place parts on a grounded surface before removing them from their containers.
●
Avoid touching pins, leads, or circuitry.
●
Always be properly grounded when touching a static-sensitive component or assembly.
●
Grounding Methods
There are several methods for grounding. Use one or more of the following methods when handling or
installing electrostatic-sensitive parts:
Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist
●
straps are flexible straps with a minimum of 1 megohm +/- 10 percent resistance in the ground
cords. To provide proper ground, wear the strap snug against the skin.
Use heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet
●
when standing on conductive floors or dissipating floor mats.
Use conductive field service tools.
●
Use a portable field service kit with a folding static-dissipating work mat.
●
If you do not have any of the suggested equipment for proper grounding, contact an HP authorized
dealer, reseller, or service provider.
NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service
provider.
ENWWPreventing Electrostatic Damage59
60Appendix D Electrostatic DischargeENWW
EComputer Operating Guidelines,
Routine Care and Shipping Preparation
Computer Operating Guidelines and Routine Care
Follow these guidelines to properly set up and care for the computer and monitor:
Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold.
●
Operate the computer on a sturdy, level surface. Leave a 10.2-cm (4-inch) clearance on all vented
●
sides of the computer and above the monitor to permit the required airflow.
Never restrict the airflow into the computer by blocking any vents or air intakes. Do not place the
●
keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also
restricts airflow.
Never operate the computer with the access panel or any of the expansion card slot covers
●
removed.
Do not stack computers on top of each other or place computers so near each other that they are
●
subject to each other’s re-circulated or preheated air.
If the computer is to be operated within a separate enclosure, intake and exhaust ventilation must
●
be provided on the enclosure, and the same operating guidelines listed above will still apply.
Keep liquids away from the computer and keyboard.
●
Never cover the ventilation slots on the monitor with any type of material.
●
Install or enable power management functions of the operating system or other software, including
●
sleep states.
Turn off the computer before you do either of the following:
●
Wipe the exterior of the computer with a soft, damp cloth as needed. Using cleaning products
◦
may discolor or damage the finish.
Occasionally clean the air vents on all vented sides of the computer. Lint, dust, and other
◦
foreign matter can block the vents and limit the airflow.
ENWWComputer Operating Guidelines and Routine Care61
Optical Drive Precautions
Be sure to observe the following guidelines while operating or cleaning the optical drive.
Operation
Do not move the drive during operation. This may cause it to malfunction during reading.
●
Avoid exposing the drive to sudden changes in temperature, as condensation may form inside the
●
unit. If the temperature suddenly changes while the drive is on, wait at least one hour before you
turn off the power. If you operate the unit immediately, it may malfunction while reading.
Avoid placing the drive in a location that is subject to high humidity, extreme temperatures,
●
mechanical vibration, or direct sunlight.
Cleaning
Clean the panel and controls with a soft, dry cloth or a soft cloth lightly moistened with a mild
●
detergent solution. Never spray cleaning fluids directly on the unit.
Avoid using any type of solvent, such as alcohol or benzene, which may damage the finish.
●
Safety
If any object or liquid falls into the drive, immediately unplug the computer and have it checked by an
authorized HP service provider.
Shipping Preparation
Follow these suggestions when preparing to ship the computer:
1.Back up the hard drive files on PD discs, tape cartridges, CDs, or diskettes. Be sure that the backup
media is not exposed to electrical or magnetic impulses while stored or in transit.
NOTE: The hard drive locks automatically when the system power is turned off.
2.Remove and store all removable media.
3.Insert a blank diskette into the diskette drive to protect the drive while in transit. Do not use a diskette
on which you have stored or plan to store data.
4.Turn off the computer and external devices.
5.Disconnect the power cord from the electrical outlet, then from the computer.
6.Disconnect the system components and external devices from their power sources, then from the
computer.
NOTE: Ensure that all boards are seated properly and secured in the board slots before shipping
the computer.
7.Pack the system components and external devices in their original packing boxes or similar
packaging with sufficient packing material to protect them.
62Appendix E Computer Operating Guidelines, Routine Care and Shipping PreparationENWW