Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. Intel is
a trademark or registered trademark of Intel
Corporation or its subsidiaries in the United
States and other countries. AMD, the AMD
Arrow logo, and combinations thereof are
trademarks of Advanced Micro Devices, Inc.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Java is a US
trademark of Sun Microsystems, Inc. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: July 2007
Document Part Number: 451271-001
Table of contents
1 Introduction to security
HP ProtectTools features ..................................................................................................................... 2
Accessing HP ProtectTools Security .................................................................................................... 3
Index ................................................................................................................................................................... 70
ENWWv
viENWW
1Introduction to security
HP ProtectTools Security Manager software provides security features that help protect against
unauthorized access to the computer, networks, and critical data. Enhanced security functionality is
provided by the following software modules:
Credential Manager for HP ProtectTools
●
Embedded Security for HP ProtectTools
●
Java Card Security for HP ProtectTools
●
BIOS Configuration for HP ProtectTools
●
Drive Encryption for HP ProtectTools
●
The software modules available for your computer may vary depending on your model. For example,
Embedded Security for HP ProtectTools is available only for computers on which the Trusted Platform
Module (TPM) embedded security chip is installed.
HP ProtectTools software modules may be preinstalled, preloaded, or available for download from the
HP Web site. Visit
NOTE: The instructions in this guide are written with the assumption that you have already installed
the applicable HP ProtectTools software modules.
http://www.hp.com for more information.
ENWW1
HP ProtectTools features
The following table details the key features of HP ProtectTools modules:
ModuleKey features
Credential Manager for HP ProtectTools
Embedded Security for HP ProtectTools
Java Card Security for HP ProtectTools
Credential Manager acts as a personal password vault.
●
Single Sign On remembers multiple passwords for various
●
password-protected Web sites, applications, and network
resources.
Single Sign On offers additional protection by requiring
●
combinations of different security technologies, such as a Java™
Card and biometrics, for user authentication.
Password storage is protected through encryption and can be
●
hardened through the use of a TPM embedded security chip and/
or security device authentication, such as Java Cards or
biometrics.
Embedded Security uses a Trusted Platform Module (TPM)
●
embedded security chip to help protect against unauthorized
access to sensitive user data or credentials stored locally on a PC.
Embedded Security allows creation of a personal secure drive
●
(PSD) for protecting user data.
Embedded Security supports third-party applications (such as
●
Microsoft Outlook and Internet Explorer) for protected digital
certificate operations.
Java Card Security configures the HP ProtectTools Java Card for
●
user authentication before the operating system loads.
Java Card Security configures separate Java Cards for an
●
administrator and a user.
BIOS Configuration for HP ProtectTools
Drive Encryption for HP ProtectTools
BIOS Configuration provides access to power-on user and
●
administrator password management.
BIOS Configuration provides an alternative to the pre-boot BIOS
●
configuration utility known as F10 Setup.
DriveLock helps protect a hard drive from unauthorized access,
●
even if it is removed from a system, without requiring the user to
remember any additional passwords.
Drive Encryption provides complete, full-volume hard drive
●
encryption.
Drive Encryption forces pre-boot authentication in order to decrypt
●
and access the data.
2Chapter 1 Introduction to securityENWW
Accessing HP ProtectTools Security
To access HP ProtectTools Security from Windows® Control Panel:
Select Start > All Programs > HP ProtectTools Security Manager.
▲
NOTE: After you have configured the Credential Manager module, you can also open HP ProtectTools
by logging on to Credential Manager directly from the Windows logon screen. For more information,
refer to “
Logging on to Windows with Credential Manager on page 17.”
ENWWAccessing HP ProtectTools Security3
Achieving key security objectives
The HP ProtectTools modules can work together to provide solutions for a variety of security issues,
including the following key security objectives:
Protecting against targeted theft
●
Restricting access to sensitive data
●
Preventing unauthorized access from internal or external locations
●
Creating strong password policies
●
Protecting against targeted theft
An example of this type of incident would be the targeted theft of a computer containing confidential
data and customer information in a cubicle or open environment. The following features help protect
against targeted theft:
The pre-boot authentication feature, if enabled, helps prevent access to the operating system. See
●
the following procedures:
Enabling and disabling smart card power-on authentication support on page 46”
“
◦
Enabling and disabling power-on authentication support for Embedded Security
“
◦
on page 47”
Assigning a name to a Java Card on page 39”
“
◦
Drive Encryption for HP ProtectTools on page 52”
“
◦
DriveLock helps ensure that data cannot be accessed even if the hard drive is removed and
●
installed into an unsecured system. See “
on page 48.”
The Personal Secure Drive feature, provided by the Embedded Security for HP ProtectTools
●
module, encrypts sensitive data to help ensure it cannot be accessed without authentication. See
the following procedures:
Embedded Security “
◦
Using the Personal Secure Drive on page 31”
“
◦
Setup procedures on page 28”
Restricting access to sensitive data
Suppose a contract auditor is working onsite and has been given computer access to review sensitive
financial data; you do not want the auditor to be able to print the files or save them to a writeable device
such as a CD. The following feature helps restrict access to data:
The DriveLock helps ensure that data cannot be accessed even if the hard drive is removed and
●
installed into an unsecured system. See “
on page 48.”
Enabling and disabling DriveLock hard drive protection
Enabling and disabling DriveLock hard drive protection
Preventing unauthorized access from internal or external locations
If a PC containing confidential data and customer information is accessed from an internal or external
location, unauthorized users may be able to gain entry to corporate network resources or data from
4Chapter 1 Introduction to securityENWW
financial services, an executive, or R&D team, or private information such as patient records or personal
financial data. The following features help prevent unauthorized access:
The pre-boot authentication feature, if enabled, helps prevent access to the operating system. See
●
the following procedures:
“
Enabling and disabling smart card power-on authentication support on page 46”
◦
Enabling and disabling power-on authentication support for Embedded Security
“
◦
on page 47”
Assigning a name to a Java Card on page 39”
“
◦
Drive Encryption for HP ProtectTools on page 52”
“
◦
Embedded Security for HP ProtectTools helps protect sensitive user data or credentials stored
●
locally on a PC using the following procedures:
Embedded Security “
◦
Using the Personal Secure Drive on page 31”
“
◦
Using the following procedures, Credential Manager for HP ProtectTools helps ensure that an
●
unauthorized user cannot get passwords or access to password-protected applications:
Credential Manager “
◦
Using Single Sign On on page 18”
“
◦
The Personal Secure Drive feature encrypts sensitive data to help ensure it cannot be accessed
●
without authentication using the following procedures:
Embedded Security “
◦
Using the Personal Secure Drive on page 31”
“
◦
Setup procedures on page 28”
Setup procedures on page 12”
Setup procedures on page 28”
Creating strong password policies
If a mandate goes into effect that requires the use of strong password policy for dozens of Web-based
applications and databases, Credential Manager for HP ProtectTools provides a protected repository
for passwords and Single Sign On convenience using the following procedures:
Credential Manager “
●
Using Single Sign On on page 18”
“
●
Setup procedures on page 12”
For stronger security, Embedded Security for HP ProtectTools then protects that repository of user
names and passwords. This allows users to maintain multiple strong passwords without having to write
them down or try to remember them. See Embedded Security “
ENWWAchieving key security objectives5
Setup procedures on page 28.”
Additional security elements
Assigning security roles
In managing computer security (particularly for large organizations), one important practice is to divide
responsibilities and rights among various types of administrators and users.
NOTE: In a small organization or for individual use, these roles may all be held by the same person.
For HP ProtectTools, the security duties and privileges can be divided into the following roles:
Security officer—Defines the security level for the company or network and determines the security
●
features to deploy, such as Java™ Cards, biometric readers, or USB tokens.
NOTE: Many of the features in HP ProtectTools can be customized by the security officer in
cooperation with HP. For more information, see the HP Web site at
IT administrator—Applies and manages the security features defined by the security officer. Can
●
also enable and disable some features. For example, if the security officer has decided to deploy
Java Cards, the IT administrator can enable Java Card BIOS security mode.
User—Uses the security features. For example, if the security officer and IT administrator have
●
enabled Java Cards for the system, the user can set the Java Card PIN and use the card for
authentication.
http://www.hp.com.
Managing HP ProtectTools passwords
Most of the HP ProtectTools Security Manager features are secured by passwords. The following table
lists the commonly used passwords, the software module where the password is set, and the password
function.
The passwords that are set and used by IT administrators only are indicated in this table as well. All
other passwords may be set by regular users or administrators.
HP ProtectTools passwordSet in this HP ProtectTools
module
Credential Manager logon
password
Credential Manager recovery file
password
Basic User Key password
NOTE: Also known as:
Embedded Security password
Credential ManagerThis password offers 2 options:
Credential Manager, by IT
administrator
Embedded SecurityUsed to access Embedded Security
Function
It can be used in a separate logon to
●
access Credential Manager after
logging on to Windows.
It can be used in place of the Windows
●
logon process, allowing access to
Windows and Credential Manager
simultaneously.
Protects access to the Credential Manager
recovery file.
features, such as secure e-mail, file, and
folder encryption. When used for power-on
authentication, also protects access to the
computer contents when the computer is
turned on, restarted, or restored from
hibernation.
Emergency Recovery Token
password
NOTE: Also known as:
Emergency Recovery Token Key
password
Embedded Security, by IT
administrator
Protects access to the Emergency Recovery
Token, which is a backup file for the
embedded security chip.
6Chapter 1 Introduction to securityENWW
HP ProtectTools passwordSet in this HP ProtectTools
module
Function
Owner passwordEmbedded Security, by IT
administrator
Java™ Card PINJava Card SecurityProtects access to the Java Card contents
Computer Setup password
NOTE: Also known as BIOS
administrator, F10 Setup, or
Security Setup password
Power-on passwordBIOS ConfigurationProtects access to the computer contents
Windows Logon passwordWindows Control PanelCan be used for manual logon or saved on
BIOS Configuration, by IT
administrator
Protects the system and the TPM chip from
unauthorized access to all owner functions
of Embedded Security.
and authenticates users of the Java Card.
When used for power-on authentication, the
Java Card PIN also protects access to the
Computer Setup utility and to the computer
contents.
Authenticates users of Drive Encryption, if
the Java Card token is selected.
Protects access to the Computer Setup
utility.
when the computer is turned on, restarted,
or restored from hibernation.
the Java Card.
ENWWAdditional security elements7
Creating a secure password
When creating passwords, you must first follow any specifications that are set by the program. In
general, however, consider the following guidelines to help you create strong passwords and reduce
the chances of your password being compromised:
Use passwords with more than 6 characters, preferably more than 8.
●
Mix the case of letters throughout your password.
●
Whenever possible, mix alphanumeric characters and include special characters and punctuation
●
marks.
Substitute special characters or numbers for letters in a key word. For example, you can use the
●
number 1 for letters I or L.
Combine words from 2 or more languages.
●
Split a word or phrase with numbers or special characters in the middle, for example,
●
“Mary2-2Cat45.”
Do not use a password that would appear in a dictionary.
●
Do not use your name for the password, or any other personal information, such as birth date, pet
●
names, or mother's maiden name, even if you spell it backwards.
Change passwords regularly. You might change only a couple of characters that increment.
●
If you write down your password, do not store it in a commonly visible place very close to the
●
computer.
Do not save the password in a file, such as an e-mail, on the computer.
●
Do not share accounts or tell anyone your password.
●
HP ProtectTools Backup and Restore
HP ProtectTools Backup and Restore provides a convenient and quick way to back up and restore
credentials from all supported HP ProtectTools modules.
Backing up credentials and settings
You can back up credentials in the following ways:
Use the HP ProtectTools Backup Wizard to select and back up HP ProtectTools modules
●
Back up preselected HP ProtectTools modules
●
NOTE: You must set backup options before you can use this method.
Schedule backups
●
NOTE: You must set backup options before you can use this method.
Using the HP ProtectTools Backup Wizard to select and back up HP ProtectTools modules
1.Select Start > All Programs > HP ProtectTools Security Manager.
2.In the left pane, click HP ProtectTools, and then click Backup and Restore.
3.In the right pane, click Backup Options. The HP ProtectTools Backup Wizard opens. Follow the
on-screen instructions to back up credentials.
8Chapter 1 Introduction to securityENWW
Setting backup options
1.Select Start > All Programs > HP ProtectTools Security Manager.
2.In the left pane, click HP ProtectTools, and then click Backup and Restore.
3.In the right pane, click Backup Options. The HP ProtectTools Backup Wizard opens.
4.Follow the on-screen instructions.
5.After you set and confirm the Storage File Password, select Remember all passwords and
authentication values for future automated backups.
6.Click Save Settings, and then click Finish.
Backing up preselected HP ProtectTools modules
NOTE: You must set backup options before you can use this method.
1.Select Start > All Programs > HP ProtectTools Security Manager.
2.In the left pane, click HP ProtectTools, and then click Backup and Restore.
3.In the right pane, click Backup.
Scheduling backups
NOTE: You must set backup options before you can use this method.
1.Select Start > All Programs > HP ProtectTools Security Manager.
2.In the left pane, click HP ProtectTools, and then click Backup and Restore.
3.In the right pane, click Schedule Backups.
4.On the Task tab, select the Enabled check box to enable scheduled backups.
5.Click Set Password and type and confirm your password in the Set Password dialog box. Click
OK.
6.Click Apply. Click the Schedule tab. Click the Schedule Task arrow and select the automatic
backup frequency.
7.Under Start time, use the Start time arrows to select the exact time for the backup to begin.
8.Click Advanced to select a start date, an end date, and recurring task settings. Click Apply.
9.Click Settings, and select settings for Scheduled Task Completed, Idle Time, and Power
Management.
10. Click Apply, and then click OK to close the dialog box.
Restoring credentials
1.Select Start > All Programs > HP ProtectTools Security Manager.
2.In the left pane, click HP ProtectTools, and then click Backup and Restore.
3.In the right pane, click Restore. The HP ProtectTools Restore Wizard opens. Follow the on-screen
instructions.
ENWWAdditional security elements9
Configuring settings
1.Select Start > All Programs > HP ProtectTools Security Manager.
2.In the left pane, click HP ProtectTools, and then click Settings.
3.In the right pane, select your settings, and then click OK.
10Chapter 1 Introduction to securityENWW
2Credential Manager for HP
ProtectTools
Credential Manager for HP ProtectTools protects against unauthorized access to your computer using
the following security features:
Alternatives to passwords when logging on to Windows, such as using a Java Card or biometric
●
reader to log on to Windows. For additional information, refer to “
on page 13.”
Single Sign On feature that automatically remembers credentials for Web sites, applications, and
●
protected network resources.
Support for optional security devices, such as Java Cards and biometric readers.
●
Support for additional security settings, such as requiring authentication using an optional security
●
device to unlock the computer.
Registering credentials
ENWW11
Setup procedures
Logging on to Credential Manger
Depending on the configuration, you can log on to Credential Manager in any of the following ways:
Credential Manager Logon Wizard (preferred)
●
HP ProtectTools Security Manager icon in the notification area
●
HP ProtectTools Security Manager
●
NOTE: If you use the Credential Manager Logon prompt on the Windows Logon screen to log on to
Credential Manager, you are logged on to Windows at the same time.
The first time you open Credential Manager, log on with your regular Windows Logon password. A
Credential Manager account is then automatically created with your Windows logon credentials.
After logging on to Credential Manager, you can register additional credentials, such as a fingerprint or
a Java Card. For additional information, refer to “
At the next logon, you can select the logon policy and use any combination of the registered credentials.
Using the Credential Manager Logon Wizard
To log on to Credential Manger using the Credential Manager Logon Wizard, use the following steps:
Registering credentials on page 13.”
1.Open the Credential Manager Logon Wizard in any of the following ways:
From the Windows logon screen
●
From the notification area, by double-clicking the HP ProtectTools Security Manager icon
●
From the “Credential Manager” page of ProtectTools Security Manager, by clicking the Log
●
On link in the upper-right corner of the window
2.Follow the on-screen instructions to log on to Credential Manager.
12Chapter 2 Credential Manager for HP ProtectToolsENWW
Logging on for the first time
Before you begin, you must be logged on to Windows with an administrator account, but not logged on
to Credential Manager.
1.Open HP ProtectTools Security Manager by double-clicking the HP ProtectTools Security Manager
icon in the notification area. The HP ProtectTools Security Manager window opens.
2.In the left pane, click Credential Manager, and then click Log On in the upper-right corner of the
right pane. The Credential Manager Logon Wizard opens.
3.Type your Windows password in the Password box, and then click Next.
Registering credentials
You can use the “My Identity” page to register your various authentication methods, or credentials. After
they have been registered, you can use these methods to log on to Credential Manager.
Registering fingerprints
A fingerprint reader allows you to log on to Windows using your fingerprint for authentication instead of
using a Windows password.
ENWWSetup procedures13
Setting up the fingerprint reader
1.After logging on to Credential Manager, swipe your finger across the fingerprint reader. The
Credential Manager Registration Wizard opens.
2.Follow the on-screen instructions to complete registering your fingerprints and setting up the
fingerprint reader.
3.To set up the fingerprint reader for a different Windows user, log on to Windows as that user and
then repeat steps 1 and 2.
Using your registered fingerprint to log on to Windows
1.Immediately after you have registered your fingerprints, restart Windows.
2.At the Windows Welcome screen, swipe any of your registered fingers to log on to Windows.
Registering a Java Card, USB eToken, or virtual token
NOTE: You must have a card reader or smart card keyboard configured for this procedure. If you
choose not to use a smart card, you can register a virtual token as described in “
on page 15.”
1.Select Start > All Programs > HP ProtectTools Security Manager.
2.In the left pane, click Credential Manager.
Creating a virtual token
3.In the right pane, click Register Smart Card or Token. The Credential Manager Registration
Wizard opens.
4.Follow the on-screen instructions.
Registering a USB eToken
1.Be sure that the USB eToken drivers are installed.
NOTE: Refer to the USB eToken user guide for more information.
2.Select Start > All Programs > HP ProtectTools Security Manager.
3.In the left pane, click Credential Manager.
4.In the right pane, click Register Smart Card or Token. The Credential Manager Registration
Wizard opens.
5.Follow the on-screen instructions.
Registering other credentials
1.Select Start > All Programs > HP ProtectTools Security Manager.
2.In the left pane, click Credential Manager.
3.In the right pane, click Register Credentials. The Credential Manager Registration Wizard opens.
4.Follow the on-screen instructions.
14Chapter 2 Credential Manager for HP ProtectToolsENWW
General tasks
All users have access to the “My Identity” page in Credential Manager. From the “My Identity” page, you
can perform the following tasks:
Creating a virtual token
●
Changing the Windows logon password
●
Managing a token PIN
●
Managing identity
●
Locking the computer
●
NOTE: This option is available only if the Credential Manager classic logon prompt is enabled.
Example 1—Using the “Advanced Settings” page to allow Windows logon from Credential
See “
Manager on page 25.”
Creating a virtual token
A virtual token works very much like a Java Card or USB eToken. The token is saved either on the
computer hard drive or in the Windows registry. When you log on with a virtual token, you are asked for
a user PIN to complete the authentication.
To create a new virtual token:
1.Select Start > All Programs > HP ProtectTools Security Manager.
2.In the left pane, click Credential Manager.
3.In the right pane, click Virtual Token. The Credential Manager Registration Wizard opens.
NOTE: If Virtual Token is not an option, use the procedure for “Registering other credentials
on page 14.”
4.Follow the on-screen instructions.
Changing the Windows logon password
1.Select Start > All Programs > HP ProtectTools Security Manager.
2.In the left pane, click Credential Manager.
3.In the right pane, click Change Windows Password.
4.Type your old password in the Old password box.
5.Type your new password in the New password and Confirm password boxes.
6.Click Finish.
Changing a token PIN
1.Select Start > All Programs > HP ProtectTools Security Manager.
2.In the left pane, click Credential Manager.
3.In the right pane, click Change Token PIN.
4.Select the token for which you want to change the PIN, and then click Next.
5.Follow the on-screen instructions to complete the PIN change.
ENWWGeneral tasks15
Managing identity
Clearing an identity from the system
NOTE: This does not affect your Windows user account.
1.Select Start > All Programs > HP ProtectTools Security Manager.
2.In the left pane, click Credential Manager.
3.In the right pane, click Clear Identity for this Account.
4.Click Yes in the confirmation dialog box. Your identity is logged off and removed from the system.
16Chapter 2 Credential Manager for HP ProtectToolsENWW
Locking the computer
This feature is available if you log on to Windows using Credential Manager. To secure your computer
when you are away from your desk, use the Lock Workstation feature. This prevents unauthorized users
from gaining access to your computer. Only you and members of the administrators group on your
computer can unlock it.
NOTE: This option is available only if the Credential Manager classic logon prompt is enabled. See
Example 1—Using the “Advanced Settings” page to allow Windows logon from Credential Manager
“
on page 25.”
For added security, you can configure the Lock Workstation feature to require a Java Card, biometric
reader, or token to unlock the computer. For more information, see “
settings on page 25.”
To lock the computer:
1.Select Start > All Programs > HP ProtectTools Security Manager.
2.In the left pane, click Credential Manager.
3.In the right pane, click Lock Workstation. The Windows logon screen is displayed. You must use
a Windows password or the Credential Manager Logon Wizard to unlock the computer.
Using Windows Logon
Configuring Credential Manager
You can use Credential Manager to log on to Windows, either at a local computer or on a network
domain. When you log on to Credential Manager for the first time, the system automatically adds your
local Windows user account as the account for the Windows Logon service.
Logging on to Windows with Credential Manager
You can use Credential Manager to log on to a Windows network or local account.
1.If you have registered your fingerprint to log on to Windows, swipe your finger to log on.
2.If you have not registered your fingerprint to log on to Windows, click the keyboard icon in the
upper-left corner of the screen next to the fingerprint icon. The Credential Manager Logon Wizard
opens.
3.Click the User name arrow, and then click your name.
4.Type your password in the Password box, and then click Next.
5.Select More > Wizard Options.
a.If you want this to be the default user name the next time that you log on to the computer,
select the Use last user name on next logon check box.
b.If you want this logon policy to be the default method, select the Use last policy on next
logon check box.
6.Follow the on-screen instructions. If your authentication information is correct, you will be logged
on to your Windows account and to Credential Manager.
Adding an account
1.Select Start > All Programs > HP ProtectTools Security Manager.
2.In the left pane, click Credential Manager, and then click Services and Applications.
ENWWGeneral tasks17
3.In the right pane, click Windows Logon, and then click Add a Network Account. The Add Network
Account Wizard opens.
4.Follow the on-screen instructions.
Removing an account
1.Select Start > All Programs > HP ProtectTools Security Manager.
2.In the left pane, click Credential Manager, and then click Services and Applications.
3.In the right pane, click Windows Logon, and then click Manage Network Accounts. The Manage
Network Accounts dialog box opens.
4.Click the account you want to remove, and then click Remove.
5.In the confirmation dialog box, click Yes.
6.Click OK.
Using Single Sign On
Credential Manager has a Single Sign On feature that stores user names and passwords for multiple
Internet and Windows programs, and automatically enters logon credentials when you access a
registered program.
NOTE: Security and privacy are important features of Single Sign On. All credentials are encrypted
and are available only after successful logon to Credential Manager.
NOTE: You can also configure Single Sign On to validate your authentication credentials with a Java
Card, a fingerprint reader, or a token before logging on to a secure site or program. This is particularly
useful when logging on to programs or Web sites that contain personal information, such as bank
account numbers. For more information, refer to “
on page 25.”
Registering a new application
Credential Manager prompts you to register any application that you launch while you are logged on to
Credential Manager. You can also register an application manually.
Using automatic registration
1.Open an application that requires you to log on.
2.Click the Credential Manager SSO icon in the program or Web site password dialog box.
3.Type your password for the program or Web site, and then click OK. The Credential Manager
Single Sign On dialog box opens.
4.Click More and select from the following options:
Do not use SSO for this site or application.
●
Configuring Credential Manager settings
Prompt to select account for this application.
●
Fill in credentials but do not submit.
●
Authenticate user before submitting credentials.
●
Show SSO shortcut for this application.
●
5.Click Yes to complete the registration.
18Chapter 2 Credential Manager for HP ProtectToolsENWW
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